Service Management Jobs in Edinburgh

Service Management
Scotland > Edinburgh

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 67 119 114
Rank change year-on-year +52 -5 -27
Permanent jobs citing Service Management 45 29 43
As % of all permanent jobs advertised in Edinburgh 2.96% 1.38% 1.83%
As % of the Processes & Methodologies category 3.29% 1.43% 1.95%
Number of salaries quoted 34 12 25
10th Percentile £42,439 £45,000 £35,500
25th Percentile £52,500 £46,875 -
Median annual salary (50th Percentile) £62,500 £57,655 £45,000
Median % change year-on-year +8.40% +28.12% -26.95%
75th Percentile £63,750 £62,175 £54,500
90th Percentile £70,953 £75,000 £56,300
Scotland median annual salary £52,000 £55,000 £45,000
% change year-on-year -5.45% +22.22% -1.10%

All Process and Methodology Skills
Edinburgh

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,369 2,024 2,203
As % of all permanent jobs advertised in Edinburgh 90.07% 96.06% 93.74%
Number of salaries quoted 961 1,174 1,371
10th Percentile £35,000 £36,390 £35,000
25th Percentile £46,250 £45,000 £45,000
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% +10.00%
75th Percentile £73,750 £77,715 £69,500
90th Percentile £97,500 £90,000 £85,000
Scotland median annual salary £52,500 £57,500 £52,500
% change year-on-year -8.70% +9.52% +5.00%

Service Management
Job Vacancy Trend in Edinburgh

Job postings citing Service Management as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Management in Edinburgh

Service Management
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing Service Management in Edinburgh.

Salary trend for Service Management in Edinburgh

Service Management
Salary Histogram in Edinburgh

Salary distribution for jobs citing Service Management in Edinburgh over the 6 months to 5 May 2024.

Salary histogram for Service Management in Edinburgh

Service Management
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (20.00%) Confluence
2 5 (11.11%) SharePoint
3 2 (4.44%) SAS
Applications
1 5 (11.11%) Microsoft Excel
1 5 (11.11%) Microsoft Office
1 5 (11.11%) Microsoft PowerPoint
Business Applications
1 11 (24.44%) Dynamics CRM
1 11 (24.44%) PlanetPress Connect
2 3 (6.67%) Remedy ITSM
Cloud Services
1 8 (17.78%) Azure
2 7 (15.56%) GCP
3 5 (11.11%) AWS
3 5 (11.11%) Microsoft 365
3 5 (11.11%) Power Platform
3 5 (11.11%) Yammer
4 3 (6.67%) OpenShift
5 2 (4.44%) Google Workspace
Communications & Networking
1 2 (4.44%) Firewall
1 2 (4.44%) LAN
1 2 (4.44%) VPN
1 2 (4.44%) WAN
1 2 (4.44%) Wireless
1 2 (4.44%) WLAN
Database & Business Intelligence
1 12 (26.67%) SQL Server
2 11 (24.44%) Data Warehouse
3 5 (11.11%) Power BI
Development Applications
1 22 (48.89%) JIRA
2 11 (24.44%) SQL Server Management Studio (SSMS)
3 3 (6.67%) IBM UrbanCode
General
1 26 (57.78%) Finance
2 11 (24.44%) Social Skills
3 9 (20.00%) Banking
4 5 (11.11%) Analytical Skills
5 3 (6.67%) Presentation Skills
5 3 (6.67%) Public Sector
Job Titles
1 17 (37.78%) Analyst
2 12 (26.67%) Applications Support
2 12 (26.67%) Applications Support Analyst
2 12 (26.67%) Support Analyst
3 8 (17.78%) Data Centre Manager
3 8 (17.78%) Data Manager
4 6 (13.33%) Architect
5 5 (11.11%) Change Analyst
5 5 (11.11%) Data Centre Operations Manager
5 5 (11.11%) Governance Analyst
5 5 (11.11%) Operations Manager
5 5 (11.11%) Service Analyst
6 4 (8.89%) Service Manager
7 3 (6.67%) DevOps Engineer
7 3 (6.67%) ITSM Architect
7 3 (6.67%) Senior DevOps
7 3 (6.67%) Senior DevOps Engineer
7 3 (6.67%) Senior Support Engineer
7 3 (6.67%) Service Architect
7 3 (6.67%) Support Engineer
Libraries, Frameworks & Software Standards
1 4 (8.89%) Middleware
2 2 (4.44%) AngularJS
2 2 (4.44%) CSS
2 2 (4.44%) HTML
2 2 (4.44%) Twitter Bootstrap
2 2 (4.44%) Web Services
Miscellaneous
1 8 (17.78%) Data Centre
1 8 (17.78%) Public Cloud
2 3 (6.67%) Hybrid Cloud
3 2 (4.44%) CMDB
3 2 (4.44%) Legacy Systems
3 2 (4.44%) Onboarding
4 1 (2.22%) CCTV
4 1 (2.22%) Cloud Native
Operating Systems
1 5 (11.11%) Linux
1 5 (11.11%) Windows
2 2 (4.44%) Mac OS
3 1 (2.22%) Android
3 1 (2.22%) Apple iOS
Processes & Methodologies
1 31 (68.89%) ITSM
2 23 (51.11%) ITIL
3 14 (31.11%) Agile
4 11 (24.44%) Actionable Insight
4 11 (24.44%) Change Management
4 11 (24.44%) CRM
4 11 (24.44%) Document Management
4 11 (24.44%) Release Management
4 11 (24.44%) Service Delivery
5 9 (20.00%) People Management
6 8 (17.78%) Continuous Improvement
6 8 (17.78%) Problem Management
6 8 (17.78%) Software Delivery
7 7 (15.56%) DevOps
7 7 (15.56%) Mentoring
8 6 (13.33%) Incident Management
9 5 (11.11%) Business Intelligence
9 5 (11.11%) Data Centre Operations
9 5 (11.11%) Decision-Making
9 5 (11.11%) Infrastructure Management
Programming Languages
1 4 (8.89%) SQL
2 3 (6.67%) Groovy
3 1 (2.22%) T-SQL
Qualifications
1 6 (13.33%) SC Cleared
1 6 (13.33%) Security Cleared
2 4 (8.89%) Degree
Quality Assurance & Compliance
1 5 (11.11%) ISO/IEC 27001
2 3 (6.67%) COBIT
2 3 (6.67%) ISO 14000
2 3 (6.67%) PCI DSS
3 2 (4.44%) SOC 2
4 1 (2.22%) SOC 3
Systems Management
1 3 (6.67%) Ansible
1 3 (6.67%) OpenView
1 3 (6.67%) Progress Chef
1 3 (6.67%) Terraform
Vendors
1 16 (35.56%) Microsoft
2 14 (31.11%) ServiceNow
3 11 (24.44%) FNZ
4 6 (13.33%) Atlassian
5 5 (11.11%) Google
6 3 (6.67%) BMC
6 3 (6.67%) HP
6 3 (6.67%) IBM
6 3 (6.67%) Remedy