Period
to 17 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 17 June 2018 with a comparison to the same period in the previous 2 years.

Service Management
Scotland > Edinburgh
6 months to
17 Jun 2018
Same period 2017 Same period 2016
Rank 72 88 80
Rank change year-on-year +16 -8 +9
Permanent jobs citing Service Management 80 54 62
As % of all permanent IT jobs advertised in Edinburgh 3.01% 2.36% 2.47%
As % of the Processes & Methodologies category 3.24% 2.53% 2.68%
Number of salaries quoted 45 45 48
Edinburgh median annual salary £42,496 £50,000 £39,000
Median salary % change year-on-year -15.01% +28.21% -20.00%
10th Percentile £19,500 £23,850 £26,250
90th Percentile £92,500 £72,500 £54,125
Scotland median annual salary £42,500 £47,000 £37,500
% change year-on-year -9.57% +25.33% -12.28%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2,472 2,134 2,311
As % of all permanent IT jobs advertised in Edinburgh 93.00% 93.19% 91.96%
Number of salaries quoted 1,593 1,350 1,449
Edinburgh median annual salary £45,000 £45,000 £45,000
10th Percentile £28,000 £28,750 £27,500
90th Percentile £70,000 £72,500 £70,000
Scotland median annual salary £45,000 £45,000 £45,000

Service Management
Job Vacancy Trend in Edinburgh

Job postings citing Service Management as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Management in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Edinburgh.

Salary trend for Service Management in Edinburgh

Service Management
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Service Management in Edinburgh over the 6 months to 17 June 2018.

Salary histogram for Service Management in Edinburgh

For the 6 months to 17 June 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region with a requirement for Service Management.

1 47 (58.75%) ITIL
2 41 (51.25%) ITSM
3 30 (37.50%) Analytical Skills
4 29 (36.25%) Problem-Solving
5 26 (32.50%) Service Delivery
6 24 (30.00%) Finance
7 19 (23.75%) Windows
8 16 (20.00%) SLA
8 16 (20.00%) Service Design
9 15 (18.75%) Firewall
10 13 (16.25%) ITIL V3
11 12 (15.00%) Coaching
11 12 (15.00%) Risk Management
11 12 (15.00%) Agile Software Development
12 11 (13.75%) Microsoft
12 11 (13.75%) SQL Server
13 10 (12.50%) JBoss
13 10 (12.50%) ITIL Certification
13 10 (12.50%) RACF
13 10 (12.50%) Mainframe
13 10 (12.50%) ACF2
13 10 (12.50%) Degree
13 10 (12.50%) Windows Server
14 9 (11.25%) WebSphere
14 9 (11.25%) ServiceNow
14 9 (11.25%) Splunk
14 9 (11.25%) Continuous Improvement
14 9 (11.25%) Project Management
15 8 (10.00%) Oracle
15 8 (10.00%) Stakeholder Management

Service Management
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (12.50%) JBoss
2 9 (11.25%) WebSphere
3 6 (7.50%) WebLogic
4 4 (5.00%) Apache
5 3 (3.75%) IIS
5 3 (3.75%) Tomcat
6 2 (2.50%) MS Exchange
6 2 (2.50%) WildFly
Applications
1 7 (8.75%) Microsoft Excel
1 7 (8.75%) Microsoft Office
2 2 (2.50%) Microsoft PowerPoint
Business Applications
1 3 (3.75%) Remedy ITSM
Cloud Services
1 4 (5.00%) SaaS
2 3 (3.75%) Amazon AWS
3 2 (2.50%) Microsoft Azure
Communications & Networking
1 15 (18.75%) Firewall
2 6 (7.50%) VoIP
3 4 (5.00%) Intrusion Detection
4 3 (3.75%) DNS
4 3 (3.75%) iSCSI
4 3 (3.75%) SSH
4 3 (3.75%) TCP/IP
4 3 (3.75%) Wireless
5 2 (2.50%) VPN
6 1 (1.25%) IP Telephony
6 1 (1.25%) LAN
6 1 (1.25%) WAN
6 1 (1.25%) Wi-Fi
Database & Business Intelligence
1 11 (13.75%) SQL Server
2 4 (5.00%) DB2
3 3 (3.75%) RDBMS
3 3 (3.75%) Relational Database
4 2 (2.50%) SAP HANA
Development Applications
1 1 (1.25%) Ant
1 1 (1.25%) Cucumber
1 1 (1.25%) Eclipse
1 1 (1.25%) IBM UrbanCode
1 1 (1.25%) Jenkins
1 1 (1.25%) JUnit
1 1 (1.25%) Selenium
1 1 (1.25%) Selenium IDE
1 1 (1.25%) Subversion
1 1 (1.25%) TortoiseSVN
1 1 (1.25%) WebDriver
General
1 24 (30.00%) Finance
2 5 (6.25%) Banking
2 5 (6.25%) German Language
3 2 (2.50%) Marketing
4 1 (1.25%) Publishing
4 1 (1.25%) Retail Banking
Job Titles
1 14 (17.50%) Analyst
2 12 (15.00%) IT Manager
2 12 (15.00%) Service Manager
3 10 (12.50%) Security Engineer
4 8 (10.00%) IT Services Manager
5 6 (7.50%) Applications Support
5 6 (7.50%) Applications Support Analyst
5 6 (7.50%) Support Analyst
6 5 (6.25%) Service Analyst
6 5 (6.25%) Service Desk Manager
7 4 (5.00%) Consultant
7 4 (5.00%) IT Security Manager
7 4 (5.00%) Management Consultant
7 4 (5.00%) Network Manager
7 4 (5.00%) Security Manager
7 4 (5.00%) Service Management Consultant
7 4 (5.00%) Services Delivery Analyst
8 3 (3.75%) Applications Engineer
8 3 (3.75%) IT Analyst
9 2 (2.50%) Telephony Manager
Libraries, Frameworks & Software Standards
1 6 (7.50%) J2EE
2 4 (5.00%) Middleware
3 3 (3.75%) CSS
3 3 (3.75%) Dojo
3 3 (3.75%) EJB
3 3 (3.75%) HTML
3 3 (3.75%) jQuery
4 2 (2.50%) EJB 3.0
4 2 (2.50%) Hibernate
4 2 (2.50%) Java EE
4 2 (2.50%) JSP
4 2 (2.50%) LDAP
4 2 (2.50%) Servlets
5 1 (1.25%) Ajax
5 1 (1.25%) REST
Miscellaneous
1 30 (37.50%) Analytical Skills
2 10 (12.50%) Mainframe
3 8 (10.00%) Hybrid Cloud
3 8 (10.00%) Public Cloud
4 5 (6.25%) Data Centre
5 4 (5.00%) Enterprise Software
5 4 (5.00%) Management Information System
6 2 (2.50%) Security Operations Centre
6 2 (2.50%) Self-Motivation
6 2 (2.50%) User Experience
7 1 (1.25%) Mobile App
Operating Systems
1 19 (23.75%) Windows
2 10 (12.50%) Windows Server
3 7 (8.75%) Linux
4 2 (2.50%) Windows 7
5 1 (1.25%) AIX
5 1 (1.25%) Red Hat Enterprise Linux
5 1 (1.25%) zOS
Processes & Methodologies
1 47 (58.75%) ITIL
2 41 (51.25%) ITSM
3 29 (36.25%) Problem-Solving
4 26 (32.50%) Service Delivery
5 16 (20.00%) Service Design
6 13 (16.25%) ITIL V3
7 12 (15.00%) Agile Software Development
7 12 (15.00%) Coaching
7 12 (15.00%) Risk Management
8 9 (11.25%) Continuous Improvement
8 9 (11.25%) Project Management
9 8 (10.00%) Stakeholder Management
9 8 (10.00%) Target Operating Model
10 6 (7.50%) Change Management
10 6 (7.50%) Knowledge Management
11 5 (6.25%) Acceptance Criteria
11 5 (6.25%) DevOps
11 5 (6.25%) People Management
12 4 (5.00%) Line Management
12 4 (5.00%) Mentoring
Programming Languages
1 6 (7.50%) SQL
2 3 (3.75%) JavaScript
2 3 (3.75%) PowerShell
3 2 (2.50%) Java
4 1 (1.25%) Groovy
Qualifications
1 10 (12.50%) Degree
1 10 (12.50%) ITIL Certification
2 5 (6.25%) CISSP
3 4 (5.00%) CISM
4 2 (2.50%) BPSS Clearance
4 2 (2.50%) CCNA
4 2 (2.50%) Cisco Certification
4 2 (2.50%) Network+ Certification
4 2 (2.50%) VCAP
4 2 (2.50%) VCDX
5 1 (1.25%) ISTQB
Quality Assurance & Compliance
1 16 (20.00%) SLA
2 7 (8.75%) ISO/IEC 27001
3 5 (6.25%) COBIT
4 2 (2.50%) ISO/IEC 20000
4 2 (2.50%) PMO
5 1 (1.25%) Disclosure Scotland
System Software
1 10 (12.50%) ACF2
1 10 (12.50%) RACF
2 4 (5.00%) Active Directory
3 3 (3.75%) NFS
3 3 (3.75%) Samba
Systems Management
1 3 (3.75%) Trend Micro Deep Security
Vendors
1 11 (13.75%) Microsoft
2 9 (11.25%) ServiceNow
2 9 (11.25%) Splunk
3 8 (10.00%) Oracle
4 4 (5.00%) Cisco
4 4 (5.00%) Remedy
5 3 (3.75%) Brocade
5 3 (3.75%) Palo Alto
6 2 (2.50%) SAP
6 2 (2.50%) Trend Micro
7 1 (1.25%) CheckPoint
7 1 (1.25%) HP
7 1 (1.25%) Sophos