Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Service Management
Scotland > Edinburgh
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 101 90 77
Rank change year-on-year -11 -13 +28
Permanent jobs citing Service Management 46 48 91
As % of all permanent IT jobs advertised in Edinburgh 1.70% 2.10% 2.97%
As % of the Processes & Methodologies category 1.87% 2.27% 3.24%
Number of salaries quoted 37 37 44
Edinburgh median annual salary £37,000 £50,000 £42,250
Median salary % change year-on-year -26.00% +18.34% -19.52%
10th Percentile £22,050 £29,750 £21,925
90th Percentile £71,250 £57,500 £69,150
Scotland median annual salary £42,000 £47,500 £42,233
% change year-on-year -11.58% +12.47% +5.58%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2466 2114 2810
As % of all permanent IT jobs advertised in Edinburgh 91.13% 92.48% 91.80%
Number of salaries quoted 1488 1374 1772
Edinburgh median annual salary £42,500 £45,000 £43,500
Median salary % change year-on-year -5.56% +3.45% +3.57%
10th Percentile £27,000 £29,505 £27,500
90th Percentile £66,250 £70,000 £65,000
Scotland median annual salary £45,000 £44,500 £42,500
% change year-on-year +1.12% +4.71% +2.41%

Service Management
Job Vacancy Trend in Edinburgh

Job postings citing Service Management as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Management in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Edinburgh.

Salary trend for Service Management in Edinburgh

Service Management
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Service Management in Edinburgh over the 6 months to 20 November 2017.

Salary histogram for Service Management in Edinburgh

For the 6 months to 20 November 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for Service Management.

1 27 (58.70%) Finance
2 26 (56.52%) ITIL
3 20 (43.48%) Degree
4 16 (34.78%) ITSM
5 15 (32.61%) Microsoft
6 12 (26.09%) Banking
6 12 (26.09%) High Availability
7 11 (23.91%) Mentoring
7 11 (23.91%) Coaching
7 11 (23.91%) Computer Science
7 11 (23.91%) CRM
8 10 (21.74%) Service Delivery
9 9 (19.57%) SLA
9 9 (19.57%) Computer Science Degree
10 7 (15.22%) Performance Improvement
10 7 (15.22%) Open Source
11 6 (13.04%) Continuous Improvement
11 6 (13.04%) Agile Software Development
11 6 (13.04%) Business Continuity
11 6 (13.04%) SQL
11 6 (13.04%) People Management
12 5 (10.87%) Windows
12 5 (10.87%) Microsoft Certification
13 4 (8.70%) Retail
13 4 (8.70%) Trend Analysis
13 4 (8.70%) Analytical Skills
13 4 (8.70%) Technical Analysis
13 4 (8.70%) Disaster Recovery
13 4 (8.70%) Practice Management
13 4 (8.70%) SQL Server

Service Management
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.35%) Apache
1 2 (4.35%) IIS
1 2 (4.35%) Tomcat
Business Applications
1 3 (6.52%) Dynamics CRM
Cloud Services
1 3 (6.52%) Dynamics 365
1 3 (6.52%) Microsoft Azure
2 2 (4.35%) Amazon AWS
3 1 (2.17%) Office 365
Communications & Networking
1 1 (2.17%) BGP
1 1 (2.17%) Firewall
1 1 (2.17%) NetScaler
1 1 (2.17%) VoIP
Database & Business Intelligence
1 4 (8.70%) SQL Server
Development Applications
1 2 (4.35%) GoCD
1 2 (4.35%) Jenkins
1 2 (4.35%) JUnit
1 2 (4.35%) Selenium
1 2 (4.35%) SoapUI
General
1 27 (58.70%) Finance
2 12 (26.09%) Banking
3 4 (8.70%) Retail
4 3 (6.52%) Marketing
4 3 (6.52%) Retail Banking
5 2 (4.35%) Financial Institution
5 2 (4.35%) Spanish Language
5 2 (4.35%) Telecoms
Job Titles
1 13 (28.26%) Service Manager
2 10 (21.74%) Consultant
3 6 (13.04%) Analyst
3 6 (13.04%) IT Manager
4 5 (10.87%) Applications Support
4 5 (10.87%) IT Services Manager
5 4 (8.70%) Applications Support Analyst
5 4 (8.70%) Support Analyst
5 4 (8.70%) Technical Consultant
6 3 (6.52%) CRM Consultant
6 3 (6.52%) Delivery Manager
6 3 (6.52%) Dynamics CRM Consultant
6 3 (6.52%) Microsoft CRM Consultant
6 3 (6.52%) Services Delivery Manager
6 3 (6.52%) Team Leader
7 2 (4.35%) DevOps Engineer
7 2 (4.35%) Service Design Manager
7 2 (4.35%) Service Desk Supervisor
7 2 (4.35%) Technical Infrastructure Analyst
7 2 (4.35%) Windows Engineer
Libraries, Frameworks & Software Standards
1 2 (4.35%) Java EE
1 2 (4.35%) Web Services
Miscellaneous
1 11 (23.91%) Computer Science
2 4 (8.70%) Analytical Skills
3 1 (2.17%) Client/Server
3 1 (2.17%) Clustering
Operating Systems
1 5 (10.87%) Windows
2 2 (4.35%) Linux
3 1 (2.17%) Windows Server
3 1 (2.17%) Windows Server 2008
Processes & Methodologies
1 26 (56.52%) ITIL
2 16 (34.78%) ITSM
3 12 (26.09%) High Availability
4 11 (23.91%) Coaching
4 11 (23.91%) CRM
4 11 (23.91%) Mentoring
5 10 (21.74%) Service Delivery
6 7 (15.22%) Open Source
6 7 (15.22%) Performance Improvement
7 6 (13.04%) Agile Software Development
7 6 (13.04%) Business Continuity
7 6 (13.04%) Continuous Improvement
7 6 (13.04%) People Management
8 4 (8.70%) Disaster Recovery
8 4 (8.70%) ITIL V3
8 4 (8.70%) Practice Management
8 4 (8.70%) Technical Analysis
8 4 (8.70%) Trend Analysis
9 3 (6.52%) Functional Testing
9 3 (6.52%) Visualisation
Programming Languages
1 6 (13.04%) SQL
2 3 (6.52%) PowerShell
3 2 (4.35%) Perl
3 2 (4.35%) Python
4 1 (2.17%) VBScript
Qualifications
1 20 (43.48%) Degree
2 9 (19.57%) Computer Science Degree
3 5 (10.87%) Microsoft Certification
4 1 (2.17%) CCNA
4 1 (2.17%) Cisco Certification
4 1 (2.17%) CISM
4 1 (2.17%) CISSP
4 1 (2.17%) MCSA
4 1 (2.17%) MCSE
Quality Assurance & Compliance
1 9 (19.57%) SLA
2 1 (2.17%) COBIT
2 1 (2.17%) ISO/IEC 27001
System Software
1 2 (4.35%) Active Directory
1 2 (4.35%) Docker
2 1 (2.17%) VMware ESXi
2 1 (2.17%) VMware Infrastructure
2 1 (2.17%) XenApp
2 1 (2.17%) XenDesktop
Systems Management
1 2 (4.35%) Ansible
1 2 (4.35%) HockeyApp
1 2 (4.35%) Terraform
2 1 (2.17%) Microsoft Clustering
2 1 (2.17%) SCOM
2 1 (2.17%) WSUS
Vendors
1 15 (32.61%) Microsoft
2 2 (4.35%) Oracle
3 1 (2.17%) AppSense
3 1 (2.17%) Citrix
3 1 (2.17%) VMware