Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Service Management
Scotland > Edinburgh
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 107 122 94
Rank change year-on-year +15 -28 -18
Permanent jobs citing Service Management 40 32 46
As % of all permanent IT jobs advertised in Edinburgh 1.58% 1.21% 1.99%
As % of the Processes & Methodologies category 1.68% 1.30% 2.12%
Number of salaries quoted 27 24 37
Edinburgh median annual salary £41,500 £35,000 £50,000
Median salary % change year-on-year +18.57% -30.00% +25.79%
10th Percentile £23,000 £21,000 £29,750
90th Percentile £62,500 £53,750 £57,500
Scotland median annual salary £42,500 £42,000 £50,000
% change year-on-year +1.19% -16.00% +21.95%

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process or methodology skills.

All Process and Methodology Skills
Edinburgh
Permanent vacancies with a requirement for process or methodology skills 2,384 2,456 2,171
As % of all permanent IT jobs advertised in Edinburgh 93.97% 92.54% 93.98%
Number of salaries quoted 1,447 1,515 1,444
Edinburgh median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +2.27%
10th Percentile £28,750 £27,500 £29,825
90th Percentile £73,750 £66,250 £70,000
Scotland median annual salary £45,000 £44,500 £44,500
% change year-on-year +1.12% - +4.71%

Service Management
Job Vacancy Trend in Edinburgh

Job postings citing Service Management as a percentage of all IT jobs advertised in Edinburgh.

Job vacancy trend for Service Management in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Edinburgh.

Salary trend for Service Management in Edinburgh

Service Management
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Service Management in Edinburgh over the 6 months to 12 December 2018.

Salary histogram for Service Management in Edinburgh

For the 6 months to 12 December 2018, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region with a requirement for Service Management.

1 25 (62.50%) ITIL
2 17 (42.50%) ITSM
3 15 (37.50%) Finance
4 14 (35.00%) Problem-Solving
5 11 (27.50%) Service Delivery
6 9 (22.50%) Windows
7 8 (20.00%) VoIP
7 8 (20.00%) Microsoft
7 8 (20.00%) ITIL Certification
7 8 (20.00%) Problem Management
7 8 (20.00%) Continuous Improvement
8 7 (17.50%) Linux
9 6 (15.00%) SQL Server
9 6 (15.00%) Unix
9 6 (15.00%) NFS
9 6 (15.00%) Intel
9 6 (15.00%) Disaster Recovery
9 6 (15.00%) Capacity Planning
9 6 (15.00%) Asset Management
9 6 (15.00%) Workload Management
9 6 (15.00%) Analytical Skills
9 6 (15.00%) People Management
10 5 (12.50%) Agile Software Development
10 5 (12.50%) Apache
10 5 (12.50%) SLA
11 4 (10.00%) SOA
11 4 (10.00%) Tomcat
11 4 (10.00%) TCP/IP
11 4 (10.00%) DNS
11 4 (10.00%) IIS

Service Management
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.50%) Apache
2 4 (10.00%) IIS
2 4 (10.00%) JBoss
2 4 (10.00%) Tomcat
3 2 (5.00%) MS Exchange
3 2 (5.00%) Skype for Business
3 2 (5.00%) WebSphere
Applications
1 3 (7.50%) Microsoft Excel
2 2 (5.00%) Microsoft Office
Communications & Networking
1 8 (20.00%) VoIP
2 4 (10.00%) DNS
2 4 (10.00%) iSCSI
2 4 (10.00%) SSH
2 4 (10.00%) TCP/IP
3 2 (5.00%) Fibre Channel
3 2 (5.00%) Firewall
3 2 (5.00%) SAN
4 1 (2.50%) ATM
Database & Business Intelligence
1 6 (15.00%) SQL Server
Development Applications
1 1 (2.50%) Ant
1 1 (2.50%) Cucumber
1 1 (2.50%) Eclipse
1 1 (2.50%) Jenkins
1 1 (2.50%) JUnit
1 1 (2.50%) Selenium
1 1 (2.50%) Selenium IDE
1 1 (2.50%) Subversion
1 1 (2.50%) TortoiseSVN
1 1 (2.50%) WebDriver
General
1 15 (37.50%) Finance
2 1 (2.50%) Banking
2 1 (2.50%) German Language
2 1 (2.50%) Retail
2 1 (2.50%) Retail Banking
2 1 (2.50%) Telecoms
Job Titles
1 12 (30.00%) Service Manager
2 6 (15.00%) Infrastructure Manager
2 6 (15.00%) Infrastructure Services Manager
3 4 (10.00%) Analyst
3 4 (10.00%) Applications Engineer
3 4 (10.00%) Consultant
3 4 (10.00%) ITSM Consultant
4 3 (7.50%) Architect
5 2 (5.00%) Delivery Manager
5 2 (5.00%) Developer
5 2 (5.00%) Graduate
5 2 (5.00%) Graduate Developer
5 2 (5.00%) IT Manager
5 2 (5.00%) Lead Architect
5 2 (5.00%) Production Manager
5 2 (5.00%) Service Desk Manager
5 2 (5.00%) Service Management Architect
5 2 (5.00%) Services Delivery Manager
5 2 (5.00%) Support Analyst
5 2 (5.00%) Technical Specialist
Libraries, Frameworks & Software Standards
1 3 (7.50%) CSS
1 3 (7.50%) Dojo
1 3 (7.50%) EJB
1 3 (7.50%) HTML
1 3 (7.50%) jQuery
2 2 (5.00%) EJB 3.0
2 2 (5.00%) Hibernate
2 2 (5.00%) Java EE
2 2 (5.00%) JPA
2 2 (5.00%) JSP
2 2 (5.00%) LDAP
2 2 (5.00%) Servlets
3 1 (2.50%) Ajax
3 1 (2.50%) REST
Miscellaneous
1 6 (15.00%) Analytical Skills
2 3 (7.50%) CMDB
3 2 (5.00%) Enterprise Software
3 2 (5.00%) Mobile App
4 1 (2.50%) FMCG
4 1 (2.50%) Management Information System
Operating Systems
1 9 (22.50%) Windows
2 7 (17.50%) Linux
3 6 (15.00%) Unix
4 4 (10.00%) Windows Server
5 2 (5.00%) Red Hat Enterprise Linux
5 2 (5.00%) Windows Server 2008
5 2 (5.00%) Windows Server 2012
6 1 (2.50%) Windows 10
6 1 (2.50%) Windows 7
Processes & Methodologies
1 25 (62.50%) ITIL
2 17 (42.50%) ITSM
3 14 (35.00%) Problem-Solving
4 11 (27.50%) Service Delivery
5 8 (20.00%) Continuous Improvement
5 8 (20.00%) Problem Management
6 6 (15.00%) Asset Management
6 6 (15.00%) Capacity Planning
6 6 (15.00%) Disaster Recovery
6 6 (15.00%) People Management
6 6 (15.00%) Workload Management
7 5 (12.50%) Agile Software Development
8 4 (10.00%) CMMI
8 4 (10.00%) Computer Science
8 4 (10.00%) Configuration Management
8 4 (10.00%) Cost-Benefit Analysis
8 4 (10.00%) ITIL V3
8 4 (10.00%) Service Design
8 4 (10.00%) SOA
9 3 (7.50%) Test Automation
Programming Languages
1 3 (7.50%) JavaScript
1 3 (7.50%) SQL
2 2 (5.00%) Java
3 1 (2.50%) Groovy
Qualifications
1 8 (20.00%) ITIL Certification
2 4 (10.00%) Computer Science Degree
2 4 (10.00%) Degree
3 1 (2.50%) ISTQB
Quality Assurance & Compliance
1 5 (12.50%) SLA
2 1 (2.50%) QA
System Software
1 6 (15.00%) NFS
2 4 (10.00%) Samba
3 2 (5.00%) Firmware
3 2 (5.00%) VMware Infrastructure
3 2 (5.00%) VMware NSX
4 1 (2.50%) Active Directory
Systems Management
1 2 (5.00%) SCCM
1 2 (5.00%) vCenter Server
1 2 (5.00%) vMotion
Vendors
1 8 (20.00%) Microsoft
2 6 (15.00%) Intel
3 2 (5.00%) Dell
3 2 (5.00%) HP
3 2 (5.00%) Oracle
3 2 (5.00%) Red Hat
3 2 (5.00%) VMware