The following table provides summary statistics for permanent job vacancies advertised in Edinburgh with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Service Management
Scotland / Edinburgh
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 61 72 71
Rank change year-on-year +11 -1  
Permanent jobs citing Service Management 39 24 30
As % of all permanent IT jobs advertised in Edinburgh 3.14% 2.01% 2.16%
As % of the Processes & Methodologies category 3.42% 2.19% 2.40%
Number of salaries quoted 32 15 15
Median salary £51,500 £40,000 £52,500
Median salary % change year-on-year +28.75% -23.80%  
90% offered a salary of more than £26,500 £29,500 £38,500
10% offered a salary of more than £70,000 £55,000 £59,400
UK excluding London median salary £44,000 £42,500 £45,000
% change year-on-year +3.52% -5.55%  

Service Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Edinburgh with a requirement for process and methodology skills.

Process & Methodology Skills
Edinburgh
Permanent job vacancies with a requirement for process and methodology skills 1142 1094 1249
As % of all permanent IT job vacancies advertised in Edinburgh 91.80% 91.62% 89.79%
Number of salaries quoted 697 624 763
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £30,000 £29,000 £32,500
10% offered a salary of more than £70,000 £60,000 £70,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Service Management
Job Vacancy Trend in Edinburgh

The job posting trend of jobs advertised in Edinburgh citing Service Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Management in Edinburgh

Service Management
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management in Edinburgh.

Salary trend for Service Management in Edinburgh

Service Management
Salary Histogram in Edinburgh

The salary distribution of IT jobs citing Service Management in Edinburgh over the 3 months to 27 June 2017.

Salary histogram for Service Management in Edinburgh

For the 6 months to 27 June 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Edinburgh region with a requirement for Service Management.

1 34 (64.15%) Finance
2 25 (47.17%) ITIL
3 20 (37.74%) Degree
4 19 (35.85%) ITSM
5 18 (33.96%) Banking
6 16 (30.19%) Computer Science
7 15 (28.30%) Microsoft
8 13 (24.53%) Service Delivery
8 13 (24.53%) High Availability
8 13 (24.53%) Computer Science Degree
9 12 (22.64%) SLA
10 11 (20.75%) CRM
10 11 (20.75%) Continuous Improvement
11 9 (16.98%) Supplier Management
11 9 (16.98%) Disaster Recovery
12 8 (15.09%) Marketing
13 7 (13.21%) Dynamics CRM
13 7 (13.21%) Functional Testing
13 7 (13.21%) GAP Analysis
13 7 (13.21%) Fit Analysis
13 7 (13.21%) Risk Management
13 7 (13.21%) Dynamics 365
13 7 (13.21%) Marketing Automation
13 7 (13.21%) Coaching
14 6 (11.32%) Business Continuity
14 6 (11.32%) People Management
15 5 (9.43%) CISM
15 5 (9.43%) ISO/IEC 27001
15 5 (9.43%) COBIT
15 5 (9.43%) CISSP

Service Management
Co-occurring IT Skills in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.89%) BizTalk Server
1 1 (1.89%) IIS
1 1 (1.89%) JBoss
1 1 (1.89%) SharePoint
Business Applications
1 7 (13.21%) Dynamics CRM
2 1 (1.89%) assyst
2 1 (1.89%) Eloqua
Cloud Services
1 7 (13.21%) Dynamics 365
Communications & Networking
1 2 (3.77%) Internet
2 1 (1.89%) Broadband
2 1 (1.89%) DNS
2 1 (1.89%) iSCSI
2 1 (1.89%) SSH
2 1 (1.89%) TCP/IP
2 1 (1.89%) Wi-Fi
Database & Business Intelligence
1 1 (1.89%) SQL Server
General
1 34 (64.15%) Finance
2 18 (33.96%) Banking
3 8 (15.09%) Marketing
4 4 (7.55%) Retail
5 3 (5.66%) Spanish Language
5 3 (5.66%) Telecoms
6 1 (1.89%) Financial Institution
6 1 (1.89%) Retail Banking
Job Titles
1 16 (30.19%) Service Manager
2 13 (24.53%) IT Manager
3 7 (13.21%) Consultant
3 7 (13.21%) CRM Consultant
3 7 (13.21%) Delivery Manager
3 7 (13.21%) Dynamics CRM Consultant
3 7 (13.21%) IT Services Manager
3 7 (13.21%) Microsoft CRM Consultant
4 6 (11.32%) Services Delivery Manager
5 5 (9.43%) Architect
5 5 (9.43%) Solutions Architect
6 4 (7.55%) IT Security Manager
6 4 (7.55%) Security Manager
7 3 (5.66%) Service Desk Supervisor
8 2 (3.77%) 1st Line Support
8 2 (3.77%) Service Assurance Manager
8 2 (3.77%) Service Design Manager
9 1 (1.89%) Applications Support
9 1 (1.89%) Field Engineer
9 1 (1.89%) Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.89%) J2EE
1 1 (1.89%) XML
Miscellaneous
1 16 (30.19%) Computer Science
2 2 (3.77%) Analytical Skills
3 1 (1.89%) Client/Server
3 1 (1.89%) Management Information System
3 1 (1.89%) Social Media
3 1 (1.89%) Wiki
Operating Systems
1 2 (3.77%) Linux
2 1 (1.89%) Windows
Processes & Methodologies
1 25 (47.17%) ITIL
2 19 (35.85%) ITSM
3 13 (24.53%) High Availability
3 13 (24.53%) Service Delivery
4 11 (20.75%) Continuous Improvement
4 11 (20.75%) CRM
5 9 (16.98%) Disaster Recovery
5 9 (16.98%) Supplier Management
6 7 (13.21%) Coaching
6 7 (13.21%) Fit Analysis
6 7 (13.21%) Functional Testing
6 7 (13.21%) GAP Analysis
6 7 (13.21%) Marketing Automation
6 7 (13.21%) Risk Management
7 6 (11.32%) Business Continuity
7 6 (11.32%) People Management
8 5 (9.43%) Privileged Access Management
8 5 (9.43%) Service Delivery Management
9 4 (7.55%) ITIL V3
9 4 (7.55%) Risk Analysis
Programming Languages
1 2 (3.77%) SQL
2 1 (1.89%) PowerShell
2 1 (1.89%) VBScript
Qualifications
1 20 (37.74%) Degree
2 13 (24.53%) Computer Science Degree
3 5 (9.43%) CISM
3 5 (9.43%) CISSP
3 5 (9.43%) Microsoft Certification
4 2 (3.77%) ITIL Certification
Quality Assurance & Compliance
1 12 (22.64%) SLA
2 5 (9.43%) COBIT
2 5 (9.43%) ISO/IEC 27001
System Software
1 1 (1.89%) NFS
1 1 (1.89%) Samba
Vendors
1 15 (28.30%) Microsoft
2 2 (3.77%) Citrix
3 1 (1.89%) Cisco
3 1 (1.89%) Laserfiche
3 1 (1.89%) Thunderhead
3 1 (1.89%) Unisys
Edinburgh, Midlothian
Harvey Nash plc
Salary: £40000 - £50000 per annum + Competitive Benefits Package
Posted: Yesterday
Edinburgh, Midlothian
Sanderson
Posted: 6 days ago
Edinburgh
Cathcart Associates
Salary: £23000 - £28000 per annum
Posted: 15 days ago