1st Line Support Technician Contract Job Trends in England

First Line Support Technician
UK > England

The median First Line Support Technician daily rate in England is £160, according to job vacancies posted in the 6 months leading up to 4 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
4 Dec 2025
Same period 2024 Same period 2023
Rank 536 518 563
Rank change year-on-year -18 +45 +178
Contract jobs requiring a 1st Line Support Technician 12 1 6
As % of all contract jobs in England 0.039% 0.003% 0.016%
As % of the Job Titles category 0.042% 0.004% 0.017%
Number of daily rates quoted 3 1 3
10th Percentile £130 - £129
25th Percentile £141 £131 £130
Median daily rate (50th Percentile) £160 £138 £145
Median % change year-on-year +16.36% -5.17% +3.57%
75th Percentile - £144 £171
90th Percentile - - £180
UK median daily rate £160 £138 £145
% change year-on-year +16.36% -5.17% +3.57%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 28,419 28,414 35,414
% of contract IT jobs with a recognized job title 91.22% 92.93% 93.43%
Number of daily rates quoted 18,221 17,533 24,351
10th Percentile £285 £300 £290
25th Percentile £403 £413 £413
Median daily rate (50th Percentile) £504 £525 £534
Median % change year-on-year -4.00% -1.69% -2.91%
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,705 993 1,381
10th Percentile £14.25 £15.36 £15.33
25th Percentile £17.88 £21.05 £20.00
Median hourly rate £25.47 £37.50 £45.00
Median % change year-on-year -32.08% -16.67% +36.36%
75th Percentile £57.50 £65.00 £65.00
90th Percentile £71.80 £74.69 £77.50
UK median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +44.15%

1st Line Support Technician
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings featuring '1st Line Support Technician' in the job title relative to all contract IT jobs advertised in England.

1st Line Support Technician job vacancy trend in England

1st Line Support Technician
Daily Rate Trend in England

Contractor daily rate distribution trend for 1st Line Support Technician job vacancies in England.

Contractor daily rate distribution trend for 1st Line Support Technician job vacancies in England

1st Line Support Technician
Hourly Rate Trend in England

Contractor hourly rate distribution trend for 1st Line Support Technician job vacancies in England.

Contractor hourly rate distribution trend for 1st Line Support Technician job vacancies in England

1st Line Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Technician within the England region over the 6 months to 4 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London - 9 - -
South East - 2 £160 -
North of England - 1 £125 - 4
North West - 1 £125 - 2
1st Line Support Technician
UK

1st Line Support Technician Skill Set
Top 15 Co-Occurring Skills & Capabilities in England

For the 6 months to 4 December 2025, 1st Line Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring 1st Line Support Technician in the job title.

1 9 (75.00%) Agile
1 9 (75.00%) Internet
1 9 (75.00%) Server Management
1 9 (75.00%) TCP/IP
2 2 (16.67%) Active Directory
2 2 (16.67%) Azure
2 2 (16.67%) Customer Service
2 2 (16.67%) ITSM
2 2 (16.67%) Microsoft
2 2 (16.67%) Microsoft 365
2 2 (16.67%) Security Cleared
2 2 (16.67%) ServiceNow
2 2 (16.67%) Unified Communications
2 2 (16.67%) Windows
2 2 (16.67%) Windows 10

1st Line Support Technician Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 2 (16.67%) Azure
1 2 (16.67%) Microsoft 365
Communications & Networking
1 9 (75.00%) Internet
1 9 (75.00%) TCP/IP
2 2 (16.67%) Unified Communications
General
1 11 (91.67%) Social Skills
2 5 (41.67%) Organisational Skills
Miscellaneous
1 9 (75.00%) Data Centre
Operating Systems
1 2 (16.67%) Windows
1 2 (16.67%) Windows 10
Processes & Methodologies
1 9 (75.00%) Agile
1 9 (75.00%) Server Management
2 2 (16.67%) Customer Service
2 2 (16.67%) ITSM
Qualifications
1 2 (16.67%) Security Cleared
System Software
1 2 (16.67%) Active Directory
Vendors
1 2 (16.67%) Microsoft
1 2 (16.67%) ServiceNow