Period
to 13 December 2018

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 13 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Scotland > Glasgow
6 months to
13 Dec 2018
Same period 2017 Same period 2016
Rank 99 76 65
Rank change year-on-year -23 -11 +7
Contract jobs citing Service Delivery 18 18 24
As % of all contract IT jobs advertised in Glasgow 1.04% 1.42% 2.11%
As % of the Processes & Methodologies category 1.16% 1.61% 2.46%
Number of daily rates quoted 12 15 2
Glasgow median daily rate £388 £250 £300
Median daily rate % change year-on-year +55.00% -16.67% +5.26%
10th Percentile £188 £167 £179
90th Percentile £583 £443 £431
Scotland median daily rate £443 £355 £440
% change year-on-year +24.65% -19.32% +21.38%
Number of hourly rates quoted 1 0 1
Glasgow median hourly rate £15.00 - £16.50
10th Percentile £14.50 - £15.75
90th Percentile £15.50 - £17.25
Scotland median hourly rate £17.00 £25.00 £17.50
% change year-on-year -32.00% +42.86% +6.06%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Contract vacancies with a requirement for process or methodology skills 1,553 1,115 977
As % of all contract IT jobs advertised in Glasgow 90.08% 88.07% 86.08%
Number of daily rates quoted 912 621 498
Glasgow median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -
10th Percentile £263 £255 £213
90th Percentile £538 £500 £459
Scotland median daily rate £400 £390 £363
% change year-on-year +2.56% +7.59% -3.33%
Number of hourly rates quoted 33 37 21
Glasgow median hourly rate £25.00 £24.00 £21.00
Median hourly rate % change year-on-year +4.17% +14.29% -28.46%
10th Percentile £13.00 £10.00 £10.00
90th Percentile £42.91 £34.05 £45.75
Scotland median hourly rate £23.50 £23.25 £21.00
% change year-on-year +1.08% +10.71% +3.70%

Service Delivery
Job Vacancy Trend in Glasgow

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Delivery in Glasgow

Service Delivery
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Glasgow.

Contractor daily rate trend for Service Delivery in Glasgow

Service Delivery
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing Service Delivery in Glasgow over the 6 months to 13 December 2018.

Contractor daily rate histogram for Service Delivery in Glasgow

Service Delivery
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Glasgow.

Contractor hourly rate trend for Service Delivery in Glasgow

For the 6 months to 13 December 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region with a requirement for Service Delivery.

1 7 (38.89%) ITIL
2 5 (27.78%) Agile Software Development
3 4 (22.22%) Service Management
3 4 (22.22%) Firewall
4 3 (16.67%) Project Management
4 3 (16.67%) Windows
4 3 (16.67%) Linux
4 3 (16.67%) Cisco
4 3 (16.67%) Stakeholder Management
4 3 (16.67%) Amazon AWS
4 3 (16.67%) Cybersecurity
4 3 (16.67%) Disclosure Scotland
5 2 (11.11%) Windows Server
5 2 (11.11%) Virtual Servers
5 2 (11.11%) Digital Transformation Programme
5 2 (11.11%) Decision-Making
5 2 (11.11%) Security Monitoring
5 2 (11.11%) Infrastructure Engineering
5 2 (11.11%) Amazon EC2
5 2 (11.11%) Coaching
5 2 (11.11%) Amazon CloudWatch
5 2 (11.11%) AWS CloudTrail
5 2 (11.11%) QA
5 2 (11.11%) Use Case
5 2 (11.11%) Security Cleared
5 2 (11.11%) Telecoms
5 2 (11.11%) Incident Management
5 2 (11.11%) VLAN
5 2 (11.11%) LAN
5 2 (11.11%) WAN

Service Delivery
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Apache Spark
1 1 (5.56%) Elasticsearch
Applications
1 2 (11.11%) Microsoft Excel
1 2 (11.11%) Microsoft Office
2 1 (5.56%) MS Visio
Cloud Services
1 3 (16.67%) Amazon AWS
2 2 (11.11%) Amazon CloudWatch
2 2 (11.11%) Amazon EC2
2 2 (11.11%) AWS CloudTrail
3 1 (5.56%) Cloud Computing
3 1 (5.56%) IaaS
3 1 (5.56%) Microsoft Azure
3 1 (5.56%) Office 365
3 1 (5.56%) PaaS
Communications & Networking
1 4 (22.22%) Firewall
2 2 (11.11%) LAN
2 2 (11.11%) VLAN
2 2 (11.11%) WAN
3 1 (5.56%) ADSL
3 1 (5.56%) Cisco ASA
3 1 (5.56%) Cisco IOS
3 1 (5.56%) Ethernet
3 1 (5.56%) HTTP
3 1 (5.56%) HTTPS
3 1 (5.56%) Internet
3 1 (5.56%) ISDN
3 1 (5.56%) Kerberos
3 1 (5.56%) MPLS
3 1 (5.56%) Network Security
3 1 (5.56%) PSTN
3 1 (5.56%) SSL
3 1 (5.56%) VoIP
3 1 (5.56%) VPN
3 1 (5.56%) WLAN
Database & Business Intelligence
1 1 (5.56%) Apache Hive
1 1 (5.56%) Hadoop
1 1 (5.56%) HBase
1 1 (5.56%) Pentaho
1 1 (5.56%) QlikView
1 1 (5.56%) Sqoop
Development Applications
1 1 (5.56%) Gatling
1 1 (5.56%) Hudson
1 1 (5.56%) JMeter
General
1 2 (11.11%) Telecoms
2 1 (5.56%) Legal
Job Titles
1 3 (16.67%) Consultant
1 3 (16.67%) Network Engineer
1 3 (16.67%) Project Manager
2 2 (11.11%) Administrator
2 2 (11.11%) Agile Coach
2 2 (11.11%) Delivery Manager
2 2 (11.11%) Infrastructure Engineer
2 2 (11.11%) Service Manager
2 2 (11.11%) Services Delivery Manager
3 1 (5.56%) AWS DevOps
3 1 (5.56%) AWS DevOps Engineer
3 1 (5.56%) AWS Engineer
3 1 (5.56%) Azure DevOps
3 1 (5.56%) Azure DevOps Engineer
3 1 (5.56%) DevOps Engineer
3 1 (5.56%) Hadoop Engineer
3 1 (5.56%) Linux Infrastructure Engineer
3 1 (5.56%) Performance Consultant
3 1 (5.56%) Senior DevOps
3 1 (5.56%) Senior DevOps Engineer
Libraries, Frameworks & Software Standards
1 2 (11.11%) LDAP
2 1 (5.56%) Elastic Stack
2 1 (5.56%) OAuth
2 1 (5.56%) SAML
Miscellaneous
1 1 (5.56%) Blog
1 1 (5.56%) Data Centre
1 1 (5.56%) Self-Motivation
1 1 (5.56%) User Experience
Operating Systems
1 3 (16.67%) Linux
1 3 (16.67%) Windows
2 2 (11.11%) Solaris
2 2 (11.11%) Windows Server
3 1 (5.56%) AIX
3 1 (5.56%) Unix
3 1 (5.56%) Windows 7
3 1 (5.56%) Windows Server 2008
Processes & Methodologies
1 7 (38.89%) ITIL
2 5 (27.78%) Agile Software Development
3 4 (22.22%) Service Management
4 3 (16.67%) Cybersecurity
4 3 (16.67%) Project Management
4 3 (16.67%) Stakeholder Management
5 2 (11.11%) Coaching
5 2 (11.11%) Decision-Making
5 2 (11.11%) Digital Transformation Programme
5 2 (11.11%) Incident Management
5 2 (11.11%) Infrastructure Engineering
5 2 (11.11%) PRINCE2
5 2 (11.11%) Security Monitoring
5 2 (11.11%) Use Case
6 1 (5.56%) Data Entry
6 1 (5.56%) ITIL V3
6 1 (5.56%) Open Source
6 1 (5.56%) Performance Testing
6 1 (5.56%) Portfolio Management
6 1 (5.56%) Time Management
Programming Languages
1 2 (11.11%) Python
2 1 (5.56%) Bash Shell
2 1 (5.56%) C#
2 1 (5.56%) Java
2 1 (5.56%) Korn
2 1 (5.56%) Perl
2 1 (5.56%) Ruby
2 1 (5.56%) Scala
2 1 (5.56%) SQL
Qualifications
1 2 (11.11%) Cisco Certification
1 2 (11.11%) ITIL Certification
1 2 (11.11%) Security Cleared
2 1 (5.56%) CCIE
2 1 (5.56%) CCIE Security
2 1 (5.56%) CCNA
2 1 (5.56%) CCNP
2 1 (5.56%) Degree
2 1 (5.56%) PRINCE2 Practitioner
2 1 (5.56%) SC Cleared
Quality Assurance & Compliance
1 3 (16.67%) Disclosure Scotland
2 2 (11.11%) QA
2 2 (11.11%) SLA
3 1 (5.56%) Data Quality
3 1 (5.56%) GDPR
3 1 (5.56%) ISO/IEC 27001
3 1 (5.56%) JSP 440
System Software
1 2 (11.11%) Active Directory
1 2 (11.11%) Virtual Servers
2 1 (5.56%) HDFS
2 1 (5.56%) KVM
2 1 (5.56%) Microsoft Virtual Server
2 1 (5.56%) VMware Infrastructure
2 1 (5.56%) Xen
Systems Management
1 1 (5.56%) Ambari
1 1 (5.56%) Ansible
1 1 (5.56%) Hadoop YARN
1 1 (5.56%) Kibana
1 1 (5.56%) logstash
1 1 (5.56%) Oozie
1 1 (5.56%) Single Sign-On
1 1 (5.56%) Terraform
Vendors
1 3 (16.67%) Cisco
2 2 (11.11%) CheckPoint
2 2 (11.11%) HP
2 2 (11.11%) Juniper
3 1 (5.56%) BT
3 1 (5.56%) Cloudera
3 1 (5.56%) Cognos
3 1 (5.56%) F5
3 1 (5.56%) Hortonworks
3 1 (5.56%) McAfee
3 1 (5.56%) Microsoft
3 1 (5.56%) Openreach
3 1 (5.56%) Red Hat
3 1 (5.56%) Remedy
3 1 (5.56%) Riverbed
3 1 (5.56%) ServiceNow
3 1 (5.56%) Sun
3 1 (5.56%) Tableau
3 1 (5.56%) Twitter
3 1 (5.56%) VMware