Period
to 23 March 2019

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 23 March 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Scotland > Glasgow
6 months to
23 Mar 2019
Same period 2018 Same period 2017
Rank 93 76 66
Rank change year-on-year -17 -10 -16
Contract jobs citing Service Delivery 21 22 14
As % of all contract IT jobs advertised in Glasgow 1.40% 1.69% 1.36%
As % of the Processes & Methodologies category 1.58% 1.93% 1.58%
Number of daily rates quoted 12 15 7
Glasgow median daily rate £388 £279 £420
Median daily rate % change year-on-year +38.89% -33.57% +58.49%
10th Percentile £176 £214 £309
90th Percentile £522 £465 £478
Scotland median daily rate £450 £346 £410
% change year-on-year +30.06% -15.61% +17.14%
Number of hourly rates quoted 1 0 0
Glasgow median hourly rate £15.00 - -
Scotland median hourly rate £15.00 £16.50 -
% change year-on-year -9.09% - -

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Contract vacancies with a requirement for process or methodology skills 1,333 1,141 888
As % of all contract IT jobs advertised in Glasgow 88.63% 87.70% 86.21%
Number of daily rates quoted 855 689 467
Glasgow median daily rate £400 £375 £363
Median daily rate % change year-on-year +6.67% +3.45% +3.57%
10th Percentile £263 £263 £213
90th Percentile £563 £500 £488
Scotland median daily rate £413 £400 £375
% change year-on-year +3.13% +6.67% -
Number of hourly rates quoted 36 24 12
Glasgow median hourly rate £22.94 £25.25 £22.70
Median hourly rate % change year-on-year -9.16% +11.26% -27.38%
10th Percentile £12.25 £10.83 £10.50
90th Percentile £37.71 £38.50 £43.93
Scotland median hourly rate £22.88 £21.00 £19.50
% change year-on-year +8.93% +7.69% -40.00%

Service Delivery
Job Vacancy Trend in Glasgow

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Service Delivery in Glasgow

Service Delivery
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Glasgow.

Contractor daily rate trend for Service Delivery in Glasgow

Service Delivery
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing Service Delivery in Glasgow over the 6 months to 23 March 2019.

Contractor daily rate histogram for Service Delivery in Glasgow

Service Delivery
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Glasgow.

Contractor hourly rate trend for Service Delivery in Glasgow

For the 6 months to 23 March 2019, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region with a requirement for Service Delivery.

1 8 (38.10%) ITIL
2 5 (23.81%) Cisco Certification
2 5 (23.81%) Stakeholder Management
2 5 (23.81%) Agile Software Development
3 4 (19.05%) ITIL V3
3 4 (19.05%) Mentoring
3 4 (19.05%) Coaching
3 4 (19.05%) Firewall
3 4 (19.05%) CCNP
3 4 (19.05%) Cisco
3 4 (19.05%) Problem-Solving
4 3 (14.29%) Infrastructure Engineering
4 3 (14.29%) Hudson
4 3 (14.29%) Disclosure Scotland
4 3 (14.29%) Windows Server
4 3 (14.29%) Windows
4 3 (14.29%) LAN
4 3 (14.29%) Linux
4 3 (14.29%) CCNA
4 3 (14.29%) SLA
4 3 (14.29%) QA
4 3 (14.29%) Amazon AWS
4 3 (14.29%) VLAN
5 2 (9.52%) Telecoms
5 2 (9.52%) Hibernate
5 2 (9.52%) Scrum
5 2 (9.52%) SQL Server Integration Services
5 2 (9.52%) TIBCO EMS
5 2 (9.52%) Subversion
5 2 (9.52%) Network Design

Service Delivery
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) Tomcat
Applications
1 2 (9.52%) Microsoft Excel
1 2 (9.52%) Microsoft Office
2 1 (4.76%) Microsoft PowerPoint
Cloud Services
1 3 (14.29%) Amazon AWS
2 1 (4.76%) AWS CloudFormation
2 1 (4.76%) IaaS
2 1 (4.76%) Microsoft Azure
Communications & Networking
1 4 (19.05%) Firewall
2 3 (14.29%) LAN
2 3 (14.29%) VLAN
3 2 (9.52%) MPLS
3 2 (9.52%) WAN
3 2 (9.52%) WLAN
4 1 (4.76%) ADSL
4 1 (4.76%) BGP
4 1 (4.76%) CHAP
4 1 (4.76%) Cisco ASA
4 1 (4.76%) Cisco Nexus
4 1 (4.76%) Ethernet
4 1 (4.76%) Internet
4 1 (4.76%) ISDN
4 1 (4.76%) OSPF
4 1 (4.76%) PPP
4 1 (4.76%) PSTN
4 1 (4.76%) TCP/IP
4 1 (4.76%) VoIP
4 1 (4.76%) VPN
Database & Business Intelligence
1 2 (9.52%) RDBMS
1 2 (9.52%) Relational Database
1 2 (9.52%) SQL Server
1 2 (9.52%) SQL Server Integration Services
2 1 (4.76%) MariaDB
Development Applications
1 3 (14.29%) Hudson
2 2 (9.52%) ClearCase
2 2 (9.52%) Git (software)
2 2 (9.52%) JUnit
2 2 (9.52%) Mockito
2 2 (9.52%) Subversion
General
1 2 (9.52%) Telecoms
2 1 (4.76%) Finance
2 1 (4.76%) Marketing
Job Titles
1 5 (23.81%) Delivery Manager
1 5 (23.81%) Service Manager
1 5 (23.81%) Services Delivery Manager
2 4 (19.05%) Network Engineer
3 3 (14.29%) Infrastructure Engineer
4 2 (9.52%) Analyst
4 2 (9.52%) Project Manager
4 2 (9.52%) Senior Infrastructure Engineer
5 1 (4.76%) Architect
5 1 (4.76%) Delivery Project Manager
5 1 (4.76%) IT Manager
5 1 (4.76%) IT Services Delivery Manager
5 1 (4.76%) Network Architect
5 1 (4.76%) Network Security Engineer
5 1 (4.76%) Programme Manager
5 1 (4.76%) Security Engineer
5 1 (4.76%) Senior Manager
5 1 (4.76%) Service Analyst
5 1 (4.76%) Services Delivery Analyst
5 1 (4.76%) Unix Engineer
Libraries, Frameworks & Software Standards
1 2 (9.52%) Hibernate
1 2 (9.52%) JMS
1 2 (9.52%) Spring
1 2 (9.52%) TIBCO EMS
1 2 (9.52%) Web Services
1 2 (9.52%) WebSphere MQ
1 2 (9.52%) XML
2 1 (4.76%) LDAP
2 1 (4.76%) RESTful
Miscellaneous
1 2 (9.52%) Analytical Skills
2 1 (4.76%) Apple TV
2 1 (4.76%) User Experience
Operating Systems
1 3 (14.29%) Linux
1 3 (14.29%) Windows
1 3 (14.29%) Windows Server
2 2 (9.52%) Solaris
3 1 (4.76%) AIX
3 1 (4.76%) Red Hat Enterprise Linux
3 1 (4.76%) Unix
Processes & Methodologies
1 8 (38.10%) ITIL
2 5 (23.81%) Agile Software Development
2 5 (23.81%) Stakeholder Management
3 4 (19.05%) Coaching
3 4 (19.05%) ITIL V3
3 4 (19.05%) Mentoring
3 4 (19.05%) Problem-Solving
4 3 (14.29%) Infrastructure Engineering
5 2 (9.52%) High Availability
5 2 (9.52%) Network Design
5 2 (9.52%) Project Management
5 2 (9.52%) Scrum
5 2 (9.52%) SDLC
5 2 (9.52%) Unit Testing
6 1 (4.76%) Change Management
6 1 (4.76%) Configuration Management
6 1 (4.76%) ITSM
6 1 (4.76%) PRINCE2
6 1 (4.76%) Project Planning
6 1 (4.76%) Service Management
Programming Languages
1 2 (9.52%) Bash Shell
1 2 (9.52%) Java
1 2 (9.52%) Perl
1 2 (9.52%) Python
1 2 (9.52%) SQL
2 1 (4.76%) Korn
Qualifications
1 5 (23.81%) Cisco Certification
2 4 (19.05%) CCNP
3 3 (14.29%) CCNA
4 2 (9.52%) CCIE
4 2 (9.52%) ITIL Certification
5 1 (4.76%) CCDP
5 1 (4.76%) CCIE Security
5 1 (4.76%) JNCIE
5 1 (4.76%) JNCIP
5 1 (4.76%) SC Cleared
5 1 (4.76%) Security Cleared
Quality Assurance & Compliance
1 3 (14.29%) Disclosure Scotland
1 3 (14.29%) QA
1 3 (14.29%) SLA
System Software
1 2 (9.52%) Active Directory
1 2 (9.52%) Virtual Servers
2 1 (4.76%) KVM
2 1 (4.76%) Microsoft Virtual Server
2 1 (4.76%) VMware Infrastructure
2 1 (4.76%) Xen
Systems Management
1 1 (4.76%) Ansible
1 1 (4.76%) Puppet
1 1 (4.76%) Terraform
Vendors
1 4 (19.05%) Cisco
2 2 (9.52%) Juniper
2 2 (9.52%) Microsoft
2 2 (9.52%) Oracle
2 2 (9.52%) Sybase
2 2 (9.52%) TIBCO
3 1 (4.76%) Adobe
3 1 (4.76%) Apple
3 1 (4.76%) BT
3 1 (4.76%) CheckPoint
3 1 (4.76%) HP
3 1 (4.76%) Polycom
3 1 (4.76%) Red Hat
3 1 (4.76%) Remedy
3 1 (4.76%) Riverbed
3 1 (4.76%) SAP
3 1 (4.76%) ServiceNow
3 1 (4.76%) Splunk
3 1 (4.76%) Sun
3 1 (4.76%) VMware