The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Scotland / Glasgow
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 59 65 70
Rank change year-on-year +6 +5  
Contract jobs citing Service Delivery 2 6 7
As % of all contract IT jobs advertised in Glasgow 0.30% 0.85% 0.77%
As % of the Processes & Methodologies category 0.36% 1.05% 0.92%
Number of daily rates quoted 2 2 4
Median daily rate £184 £345 £163
Median daily rate % change year-on-year -46.73% +112.30%  
90% offered a daily rate of more than £133 £341 £101
10% offered a daily rate of more than £235 £349 £263
UK excluding London median daily rate £410 £368 £388
% change year-on-year +11.56% -5.16%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £16.75 £23.25 £16.50
% change year-on-year -27.95% +40.90%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Glasgow
Contract job vacancies with a requirement for process and methodology skills 550 570 759
As % of all contract IT job vacancies advertised in Glasgow 83.08% 81.08% 82.95%
Number of daily rates quoted 292 342 390
Median daily rate £376 £350 £350
Median daily rate % change year-on-year +7.50% -  
90% offered a daily rate of more than £300 £247 £250
10% offered a daily rate of more than £475 £450 £450
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 7 1 29
Median hourly rate £25.00 £43.00 £36.00
Median hourly rate % change year-on-year -41.86% +19.44%  
90% offered a hourly rate of more than £13.75 £43.00 £13.00
10% offered a hourly rate of more than £40.00 £43.00 £42.00
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Service Delivery
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Glasgow

Service Delivery
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Glasgow.

Contractor daily rate trend for Service Delivery in Glasgow

Service Delivery
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Glasgow.

Contractor hourly rate trend for Service Delivery in Glasgow

For the 6 months to 22 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Delivery.

1 3 (37.50%) Microsoft
1 3 (37.50%) Degree
1 3 (37.50%) Analytical Skills
2 2 (25.00%) Security Cleared
2 2 (25.00%) Computer Science Degree
2 2 (25.00%) Project Management
2 2 (25.00%) Agile Software Development
2 2 (25.00%) Computer Science
2 2 (25.00%) ITIL
2 2 (25.00%) Service Management
2 2 (25.00%) Change Management
3 1 (12.50%) Management Information System
3 1 (12.50%) Telecoms
3 1 (12.50%) Workflow
3 1 (12.50%) Finance
3 1 (12.50%) Stakeholder Management
3 1 (12.50%) Programme Management
3 1 (12.50%) Unix
3 1 (12.50%) Windows
3 1 (12.50%) UML
3 1 (12.50%) Business Intelligence
3 1 (12.50%) SLA
3 1 (12.50%) PL/SQL
3 1 (12.50%) SQL
3 1 (12.50%) Oracle
3 1 (12.50%) Microsoft Project
3 1 (12.50%) Lean Six Sigma
3 1 (12.50%) Use Case
3 1 (12.50%) Investment Management
3 1 (12.50%) SC Cleared

Service Delivery
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (12.50%) Microsoft Project
Database & Business Intelligence
1 1 (12.50%) Oracle Database
General
1 1 (12.50%) Finance
1 1 (12.50%) Telecoms
Job Titles
1 5 (62.50%) Analyst
2 3 (37.50%) Support Analyst
3 2 (25.00%) IT Analyst
3 2 (25.00%) IT Support
3 2 (25.00%) IT Support Analyst
4 1 (12.50%) Applications Support
4 1 (12.50%) Applications Support Analyst
4 1 (12.50%) Business Analyst
4 1 (12.50%) Business Improvement Manager
4 1 (12.50%) Business Manager
4 1 (12.50%) Change Analyst
4 1 (12.50%) Project Manager
4 1 (12.50%) Telecoms Analyst
4 1 (12.50%) Telecoms Business Analyst
Miscellaneous
1 3 (37.50%) Analytical Skills
2 2 (25.00%) Computer Science
3 1 (12.50%) Management Information System
Operating Systems
1 1 (12.50%) Unix
1 1 (12.50%) Windows
Processes & Methodologies
1 2 (25.00%) Agile Software Development
1 2 (25.00%) Change Management
1 2 (25.00%) ITIL
1 2 (25.00%) Project Management
1 2 (25.00%) Service Management
2 1 (12.50%) Business Intelligence
2 1 (12.50%) Customer Engagement
2 1 (12.50%) Customer Requirements
2 1 (12.50%) Data Management
2 1 (12.50%) Lean Six Sigma
2 1 (12.50%) Programme Management
2 1 (12.50%) SDLC
2 1 (12.50%) Service Design
2 1 (12.50%) Six Sigma
2 1 (12.50%) Stakeholder Management
2 1 (12.50%) Supplier Management
2 1 (12.50%) Target Operating Model
2 1 (12.50%) UML
2 1 (12.50%) Workflow
2 1 (12.50%) Workflow Management
Programming Languages
1 1 (12.50%) PL/SQL
1 1 (12.50%) SQL
Qualifications
1 3 (37.50%) Degree
2 2 (25.00%) Computer Science Degree
2 2 (25.00%) Security Cleared
3 1 (12.50%) SC Cleared
Quality Assurance & Compliance
1 1 (12.50%) SLA
Vendors
1 3 (37.50%) Microsoft
2 1 (12.50%) Oracle