The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 30 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
Scotland / Glasgow
3 months to
30 Mar 2017
Same period 2016 Same period 2015
Rank 52 48 58
Rank change year-on-year -4 +10  
Contract jobs citing Service Delivery 6 12 10
As % of all contract IT jobs advertised in Glasgow 1.12% 2.05% 1.17%
As % of the Processes & Methodologies category 1.32% 2.45% 1.38%
Number of daily rates quoted 5 8 6
Median daily rate £420 £173 £325
Median daily rate % change year-on-year +143.47% -46.92%  
90% offered a daily rate of more than £315 £99 £115
10% offered a daily rate of more than £470 £389 £375
UK excluding London median daily rate £400 £385 £375
% change year-on-year +3.89% +2.66%  
Number of hourly rates quoted 0 0 1
Median hourly rate - - £12.10
UK excluding London median hourly rate £17.50 £24.00 £14.85
% change year-on-year -27.08% +61.61%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Glasgow
Contract job vacancies with a requirement for process and methodology skills 455 490 726
As % of all contract IT job vacancies advertised in Glasgow 84.73% 83.76% 85.21%
Number of daily rates quoted 254 274 426
Median daily rate £370 £325 £400
Median daily rate % change year-on-year +13.84% -18.75%  
90% offered a daily rate of more than £231 £200 £263
10% offered a daily rate of more than £475 £450 £525
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 2 6 20
Median hourly rate £17.36 £30.00 £27.50
Median hourly rate % change year-on-year -42.15% +9.09%  
90% offered a hourly rate of more than £17.33 £13.45 £12.10
10% offered a hourly rate of more than £17.38 £32.50 £68.00
UK excluding London median hourly rate £35.75 £38.00 £30.00
% change year-on-year -5.92% +26.66%  

Service Delivery
Job Vacancy Trend in Glasgow

The job posting trend of jobs advertised in Glasgow citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Glasgow

Service Delivery
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Glasgow.

Contractor daily rate trend for Service Delivery in Glasgow

Service Delivery
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing Service Delivery in Glasgow over the 3 months to 30 March 2017.

Contractor daily rate histogram for Service Delivery in Glasgow

Service Delivery
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Glasgow.

Contractor hourly rate trend for Service Delivery in Glasgow

For the 6 months to 30 March 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for Service Delivery.

1 4 (36.36%) Microsoft
1 4 (36.36%) Agile Software Development
2 3 (27.27%) Project Management
3 2 (18.18%) Service Management
3 2 (18.18%) Change Management
3 2 (18.18%) HP
3 2 (18.18%) MS Excel
3 2 (18.18%) ITIL
3 2 (18.18%) OpenStack
3 2 (18.18%) Degree
3 2 (18.18%) Analytical Skills
3 2 (18.18%) Continuous Improvement
4 1 (9.09%) Root Cause Analysis
4 1 (9.09%) SDLC
4 1 (9.09%) Target Operating Model
4 1 (9.09%) Service Design
4 1 (9.09%) Computer Science
4 1 (9.09%) Lean Six Sigma
4 1 (9.09%) Use Case
4 1 (9.09%) Investment Management
4 1 (9.09%) iSCSI
4 1 (9.09%) SC Cleared
4 1 (9.09%) Security Cleared
4 1 (9.09%) PowerShell
4 1 (9.09%) Customer Engagement
4 1 (9.09%) Microsoft Azure
4 1 (9.09%) Open Source
4 1 (9.09%) Bourne shell
4 1 (9.09%) Bash Shell
4 1 (9.09%) Waterfall

Service Delivery
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) OpenStack
2 1 (9.09%) IIS
Applications
1 2 (18.18%) MS Excel
2 1 (9.09%) MS Project
Cloud Services
1 1 (9.09%) Microsoft Azure
Communications & Networking
1 1 (9.09%) DNS
1 1 (9.09%) iSCSI
1 1 (9.09%) SSH
1 1 (9.09%) TCP/IP
Database & Business Intelligence
1 1 (9.09%) Relational Database
1 1 (9.09%) SQL Server
1 1 (9.09%) SQL Server Integration Services
General
1 1 (9.09%) Finance
1 1 (9.09%) Telecoms
Job Titles
1 3 (27.27%) Analyst
2 2 (18.18%) Infrastructure Engineer
3 1 (9.09%) Applications Engineer
3 1 (9.09%) Business Analyst
3 1 (9.09%) Business Improvement Manager
3 1 (9.09%) Business Manager
3 1 (9.09%) Change Analyst
3 1 (9.09%) Delivery Manager
3 1 (9.09%) DevOps Engineer
3 1 (9.09%) Digital Delivery Manager
3 1 (9.09%) IT Analyst
3 1 (9.09%) IT Support
3 1 (9.09%) IT Support Analyst
3 1 (9.09%) Project Manager
3 1 (9.09%) Senior Applications Engineer
3 1 (9.09%) Service Manager
3 1 (9.09%) Services Delivery Manager
3 1 (9.09%) Support Analyst
3 1 (9.09%) Telecoms Analyst
3 1 (9.09%) Telecoms Business Analyst
Miscellaneous
1 2 (18.18%) Analytical Skills
2 1 (9.09%) Computer Science
2 1 (9.09%) Enterprise Software
2 1 (9.09%) Management Information System
2 1 (9.09%) Replication
Operating Systems
1 1 (9.09%) Windows
Processes & Methodologies
1 4 (36.36%) Agile Software Development
2 3 (27.27%) Project Management
3 2 (18.18%) Change Management
3 2 (18.18%) Continuous Improvement
3 2 (18.18%) ITIL
3 2 (18.18%) Service Management
4 1 (9.09%) Customer Engagement
4 1 (9.09%) Data Management
4 1 (9.09%) Investment Management
4 1 (9.09%) Lean Six Sigma
4 1 (9.09%) Open Source
4 1 (9.09%) Programme Management
4 1 (9.09%) Root Cause Analysis
4 1 (9.09%) SOA
4 1 (9.09%) Statistics
4 1 (9.09%) Supplier Management
4 1 (9.09%) UML
4 1 (9.09%) Use Case
4 1 (9.09%) Waterfall
4 1 (9.09%) Workflow Management
Programming Languages
1 1 (9.09%) Bash Shell
1 1 (9.09%) Bourne shell
1 1 (9.09%) Korn
1 1 (9.09%) PowerShell
1 1 (9.09%) SQL
Qualifications
1 2 (18.18%) Degree
2 1 (9.09%) HND
2 1 (9.09%) SC Cleared
2 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 1 (9.09%) NFS
1 1 (9.09%) Samba
Vendors
1 4 (36.36%) Microsoft
2 2 (18.18%) HP