Period
to 17 January 2019

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 17 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
Scotland > Glasgow
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 86 81 72
Rank change year-on-year -5 -9 +5
Contract jobs citing Incident Management 23 12 9
As % of all contract IT jobs advertised in Glasgow 1.46% 1.04% 0.84%
As % of the Processes & Methodologies category 1.63% 1.19% 0.98%
Number of daily rates quoted 14 4 2
Glasgow median daily rate £180 £338 £91
Median daily rate % change year-on-year -46.67% +269.86% -74.83%
10th Percentile £102 £190 £85
90th Percentile £337 £356 £98
Scotland median daily rate £198 £160 £140
% change year-on-year +23.44% +14.29% -38.46%
Number of hourly rates quoted 0 7 0
Glasgow median hourly rate - £10.00 -
Scotland median hourly rate - £10.00 £15.85
% change year-on-year - -36.89% -6.79%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for process or methodology skills.

All Process and Methodology Skills
Glasgow
Contract vacancies with a requirement for process or methodology skills 1,414 1,010 920
As % of all contract IT jobs advertised in Glasgow 90.06% 87.14% 85.82%
Number of daily rates quoted 846 586 469
Glasgow median daily rate £400 £375 £350
Median daily rate % change year-on-year +6.67% +7.14% -
10th Percentile £263 £250 £200
90th Percentile £550 £506 £450
Scotland median daily rate £413 £400 £375
% change year-on-year +3.13% +6.67% -
Number of hourly rates quoted 33 30 23
Glasgow median hourly rate £22.75 £24.00 £21.00
Median hourly rate % change year-on-year -5.21% +14.29% -16.00%
10th Percentile £12.25 £10.00 £10.00
90th Percentile £42.25 £33.88 £45.50
Scotland median hourly rate £24.50 £21.00 £22.75
% change year-on-year +16.67% -7.69% +8.33%

Incident Management
Job Vacancy Trend in Glasgow

Job postings citing Incident Management as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for Incident Management in Glasgow

Incident Management
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in Glasgow.

Contractor daily rate trend for Incident Management in Glasgow

Incident Management
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing Incident Management in Glasgow over the 6 months to 17 January 2019.

Contractor daily rate histogram for Incident Management in Glasgow

Incident Management
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in Glasgow.

Contractor hourly rate trend for Incident Management in Glasgow

For the 6 months to 17 January 2019, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region with a requirement for Incident Management.

1 17 (73.91%) ITIL
2 13 (56.52%) Windows
3 11 (47.83%) Change Management
4 10 (43.48%) SLA
5 9 (39.13%) Linux
6 8 (34.78%) Oracle
6 8 (34.78%) SQL
6 8 (34.78%) Active Directory
7 7 (30.43%) Shell Script
8 6 (26.09%) Migration
8 6 (26.09%) DNS
8 6 (26.09%) MySQL
8 6 (26.09%) Problem Management
8 6 (26.09%) Windows 7
8 6 (26.09%) Exchange Server 2013
9 5 (21.74%) Security Cleared
9 5 (21.74%) SC Cleared
9 5 (21.74%) Perl
9 5 (21.74%) PHP
9 5 (21.74%) Microsoft
9 5 (21.74%) DHCP
9 5 (21.74%) Service Management
10 4 (17.39%) Configuration Management
10 4 (17.39%) Unix
10 4 (17.39%) Java
10 4 (17.39%) SCCM
10 4 (17.39%) Performance Management
10 4 (17.39%) Data Protection
10 4 (17.39%) Analytical Skills
10 4 (17.39%) Application Performance Management

Incident Management
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) Exchange Server 2013
2 3 (13.04%) JBoss
2 3 (13.04%) Oracle Application Server
3 1 (4.35%) Apache
Applications
1 2 (8.70%) Microsoft Office
Communications & Networking
1 6 (26.09%) DNS
2 5 (21.74%) DHCP
3 2 (8.70%) Internet
Database & Business Intelligence
1 6 (26.09%) MySQL
2 3 (13.04%) Oracle Database
2 3 (13.04%) Oracle Database 12c
2 3 (13.04%) RDBMS
2 3 (13.04%) Relational Database
3 2 (8.70%) Data Warehouse
General
1 3 (13.04%) Finance
2 1 (4.35%) Banking
2 1 (4.35%) German Language
2 1 (4.35%) Retail
Job Titles
1 7 (30.43%) Support Engineer
2 6 (26.09%) Analyst
3 5 (21.74%) Applications Engineer
3 5 (21.74%) Applications Support
3 5 (21.74%) Applications Support Engineer
4 3 (13.04%) DBA
4 3 (13.04%) Desktop Engineer
4 3 (13.04%) Oracle DBA
4 3 (13.04%) Support Analyst
4 3 (13.04%) Technical Support
4 3 (13.04%) Windows Engineer
5 2 (8.70%) 2nd Line Support
5 2 (8.70%) Deployment Engineer
5 2 (8.70%) Desktop Support
5 2 (8.70%) Desktop Support Analyst
5 2 (8.70%) Desktop Support Engineer
5 2 (8.70%) Help Desk Analyst
5 2 (8.70%) Technical Analyst
5 2 (8.70%) Technical Support Analyst
5 2 (8.70%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 2 (8.70%) OC4J
2 1 (4.35%) LDAP
Miscellaneous
1 4 (17.39%) Analytical Skills
2 1 (4.35%) AS400
2 1 (4.35%) iSeries
Operating Systems
1 13 (56.52%) Windows
2 9 (39.13%) Linux
3 6 (26.09%) Windows 7
4 4 (17.39%) Unix
4 4 (17.39%) Windows 10
5 3 (13.04%) Windows Server 2008
6 2 (8.70%) AIX
6 2 (8.70%) Red Hat Enterprise Linux
6 2 (8.70%) Tru64
7 1 (4.35%) SUSE
Processes & Methodologies
1 17 (73.91%) ITIL
2 11 (47.83%) Change Management
3 6 (26.09%) Migration
3 6 (26.09%) Problem Management
4 5 (21.74%) Service Management
5 4 (17.39%) Application Performance Management
5 4 (17.39%) Capacity Management
5 4 (17.39%) Configuration Management
5 4 (17.39%) Data Protection
5 4 (17.39%) Network Management
5 4 (17.39%) Performance Management
6 3 (13.04%) Matrix Organization
7 2 (8.70%) Agile Software Development
7 2 (8.70%) DevOps
7 2 (8.70%) Web Application Development
8 1 (4.35%) Data Analysis
8 1 (4.35%) Disaster Recovery
8 1 (4.35%) ITSM
8 1 (4.35%) Risk Management
8 1 (4.35%) Stakeholder Management
Programming Languages
1 8 (34.78%) SQL
2 7 (30.43%) Shell Script
3 5 (21.74%) Perl
3 5 (21.74%) PHP
4 4 (17.39%) Java
5 3 (13.04%) PL/SQL
Qualifications
1 5 (21.74%) SC Cleared
1 5 (21.74%) Security Cleared
2 3 (13.04%) DV Cleared
2 3 (13.04%) Microsoft Certification
3 1 (4.35%) CISA
3 1 (4.35%) ISACA
3 1 (4.35%) ITIL Certification
3 1 (4.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (43.48%) SLA
System Software
1 8 (34.78%) Active Directory
2 2 (8.70%) Oracle RAC
Systems Management
1 4 (17.39%) SCCM
2 2 (8.70%) Enterprise Manager Cloud Control
2 2 (8.70%) Oracle RMAN
2 2 (8.70%) Red Hat Satellite
3 1 (4.35%) Nagios
3 1 (4.35%) Puppet
Vendors
1 8 (34.78%) Oracle
2 5 (21.74%) Microsoft
3 3 (13.04%) Symantec
4 2 (8.70%) Avaya
4 2 (8.70%) Red Hat
5 1 (4.35%) Dell
5 1 (4.35%) HP
5 1 (4.35%) SolarWinds