Service Delivery Contracts in Scotland

Service Delivery
UK > Scotland

The table below provides summary statistics for contract job vacancies advertised in Scotland requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 66 75 76
Rank change year-on-year +9 +1 -22
Contract jobs citing Service Delivery 52 54 97
As % of all contract jobs advertised in Scotland 3.20% 2.44% 3.39%
As % of the Processes & Methodologies category 3.43% 2.75% 3.66%
Number of daily rates quoted 32 37 70
10th Percentile £201 £172 £386
25th Percentile £406 £213 £431
Median daily rate (50th Percentile) £450 £415 £546
Median % change year-on-year +8.43% -24.03% +3.80%
75th Percentile £502 £588 £626
90th Percentile £536 £615 £666
UK median daily rate £450 £493 £525
% change year-on-year -8.72% -6.10% +2.94%
Number of hourly rates quoted 0 2 1
10th Percentile - - -
25th Percentile - - £12.75
Median hourly rate - £12.30 £13.50
Median % change year-on-year - -8.89% -38.64%
75th Percentile - - £14.25
90th Percentile - - -
UK median hourly rate £16.23 £14.80 £25.00
% change year-on-year +9.66% -40.80% +72.41%

All Process and Methodology Skills
Scotland

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Scotland.

Contract vacancies with a requirement for process or methodology skills 1,518 1,963 2,651
As % of all contract IT jobs advertised in Scotland 93.42% 88.54% 92.63%
Number of daily rates quoted 920 1,196 1,908
10th Percentile £263 £229 £263
25th Percentile £375 £400 £408
Median daily rate (50th Percentile) £463 £475 £475
Median % change year-on-year -2.63% - +2.15%
75th Percentile £550 £588 £556
90th Percentile £606 £675 £650
UK median daily rate £520 £525 £550
% change year-on-year -0.95% -4.55% +4.76%
Number of hourly rates quoted 47 94 54
10th Percentile £16.19 £12.36 £10.63
25th Percentile £17.30 £16.00 £11.51
Median hourly rate £21.59 £19.34 £17.72
Median % change year-on-year +11.66% +9.11% -55.69%
75th Percentile £24.66 £40.94 £53.75
90th Percentile £51.48 £60.75 £66.09
UK median hourly rate £29.00 £35.65 £37.30
% change year-on-year -18.65% -4.42% +49.20%

Service Delivery
Job Vacancy Trend in Scotland

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Service Delivery in Scotland

Service Delivery
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Service Delivery in Scotland.

Daily rate trend for Service Delivery in Scotland

Service Delivery
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing Service Delivery in Scotland over the 6 months to 1 May 2025.

Daily rate histogram for Service Delivery in Scotland

Service Delivery
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Service Delivery in Scotland.

Hourly rate trend for Service Delivery in Scotland

Service Delivery
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Scotland region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Edinburgh +14 25 £470 +66.67% 10
Glasgow +2 20 £450 -18.18% 17
South Lanarkshire +25 2 - -
West Lothian +11 1 £188 +2.04% 1
Argyll and Bute - 1 - -
Service Delivery
UK

Service Delivery
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.92%) SharePoint
Applications
1 1 (1.92%) Microsoft Office
1 1 (1.92%) MS Visio
Business Applications
1 8 (15.38%) iTrent
2 1 (1.92%) Oracle Applications
Cloud Services
1 8 (15.38%) IaaS
2 3 (5.77%) Azure
2 3 (5.77%) Entra ID
2 3 (5.77%) Microsoft 365
3 1 (1.92%) AWS
Communications & Networking
1 5 (9.62%) DHCP
1 5 (9.62%) DNS
2 2 (3.85%) Firewall
2 2 (3.85%) LAN
2 2 (3.85%) WLAN
3 1 (1.92%) Internet
3 1 (1.92%) VPN
3 1 (1.92%) WAN
Database & Business Intelligence
1 2 (3.85%) Oracle Reports
Development Applications
1 8 (15.38%) JIRA
General
1 21 (40.38%) Public Sector
2 18 (34.62%) Social Skills
3 16 (30.77%) Finance
4 11 (21.15%) Analytical Skills
5 9 (17.31%) Banking
6 4 (7.69%) Investment Banking
7 3 (5.77%) Influencing Skills
7 3 (5.77%) Retail Banking
8 1 (1.92%) Documentation Skills
8 1 (1.92%) Financial Institution
8 1 (1.92%) General Ledger
8 1 (1.92%) Legal
8 1 (1.92%) Organisational Skills
8 1 (1.92%) Telecoms
Job Titles
1 9 (17.31%) Developer
1 9 (17.31%) ServiceNow Developer
2 8 (15.38%) Scrum Master
3 7 (13.46%) Service Manager
4 6 (11.54%) Delivery Manager
5 5 (9.62%) Administrator
6 4 (7.69%) Lead
7 3 (5.77%) IT Manager
7 3 (5.77%) IT Services Manager
7 3 (5.77%) Service Delivery Manager
8 2 (3.85%) Analyst
8 2 (3.85%) Applications Support
8 2 (3.85%) Applications Support Analyst
8 2 (3.85%) Architect
8 2 (3.85%) Enterprise Architect
8 2 (3.85%) Security Engineer
8 2 (3.85%) Support Analyst
8 2 (3.85%) Systems Administrator
8 2 (3.85%) Technical Delivery Manager
8 2 (3.85%) Technical Manager
Libraries, Frameworks & Software Standards
1 9 (17.31%) CSS
1 9 (17.31%) HTML
1 9 (17.31%) JSON
1 9 (17.31%) XML
2 1 (1.92%) Middleware
Miscellaneous
1 8 (15.38%) Management Information System
1 8 (15.38%) Product Ownership
2 4 (7.69%) CMDB
2 4 (7.69%) Data Centre
3 3 (5.77%) Virtual Team
4 1 (1.92%) Legacy Systems
4 1 (1.92%) NHS
4 1 (1.92%) Onboarding
4 1 (1.92%) Self-Motivation
Operating Systems
1 9 (17.31%) Linux
2 7 (13.46%) Windows
3 5 (9.62%) Unix
4 3 (5.77%) Windows Server
5 2 (3.85%) Windows 10
6 1 (1.92%) Mac OS
6 1 (1.92%) Solaris
6 1 (1.92%) Windows 7
Processes & Methodologies
1 24 (46.15%) Agile
2 12 (23.08%) ITIL
3 11 (21.15%) Continuous Improvement
3 11 (21.15%) Problem-Solving
3 11 (21.15%) Roadmaps
4 10 (19.23%) ITSM
5 9 (17.31%) Kanban
5 9 (17.31%) Scrum
6 8 (15.38%) Coaching
6 8 (15.38%) DevOps
6 8 (15.38%) Service Management
7 7 (13.46%) Conflict Resolution
7 7 (13.46%) Project Management
8 6 (11.54%) Performance Management
8 6 (11.54%) Risk Management
9 5 (9.62%) Customer Service
9 5 (9.62%) Incident Management
9 5 (9.62%) Penetration Testing
9 5 (9.62%) Waterfall
9 5 (9.62%) Workflow
Programming Languages
1 9 (17.31%) JavaScript
2 2 (3.85%) SQL
3 1 (1.92%) PL/SQL
3 1 (1.92%) Python
Qualifications
1 7 (13.46%) Degree
2 3 (5.77%) SC Cleared
2 3 (5.77%) Security Cleared
3 1 (1.92%) A+ Certification
3 1 (1.92%) APMP
3 1 (1.92%) CBAP
3 1 (1.92%) PMI Certification
3 1 (1.92%) PMP
3 1 (1.92%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (11.54%) Disclosure Scotland
2 5 (9.62%) GRC
3 2 (3.85%) Accessibility
3 2 (3.85%) SLA
4 1 (1.92%) ISO/IEC 20000
System Software
1 7 (13.46%) Virtual Servers
2 2 (3.85%) Active Directory
3 1 (1.92%) VMware Infrastructure
Systems Management
1 1 (1.92%) SCCM
Vendors
1 11 (21.15%) ServiceNow
2 4 (7.69%) Microsoft
3 3 (5.77%) Oracle
4 2 (3.85%) Avaya
4 2 (3.85%) Cisco
4 2 (3.85%) Citrix
4 2 (3.85%) Extreme Networks
4 2 (3.85%) Fortinet
5 1 (1.92%) Apple
5 1 (1.92%) VMware