Period
to 17 November 2017

The following table provides summary statistics for contract job vacancies advertised in Scotland with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
UK > Scotland
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 113 78 60
Rank change year-on-year -35 -18 +46
Contract jobs citing Service Delivery 82 115 173
As % of all contract IT jobs advertised in Scotland 1.64% 2.61% 2.78%
As % of the Processes & Methodologies category 1.95% 3.13% 3.38%
Number of daily rates quoted 43 53 90
Scotland median daily rate £350 £430 £350
Median daily rate % change year-on-year -18.51% +22.71% +7.69%
10th Percentile £227 £313 £140
90th Percentile £498 £485 £503
UK median daily rate £425 £425 £400
% change year-on-year - +6.25% -
Number of hourly rates quoted 4 4 1
Scotland median hourly rate £25.63 £17.00 £16.50
Median hourly rate % change year-on-year +50.74% +3.03% +26.92%
10th Percentile £25.00 £12.43 £15.75
90th Percentile £26.88 £21.20 £17.25
UK median hourly rate £17.38 £17.06 £18.50
% change year-on-year +1.85% -7.78% +19.80%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Scotland with a requirement for process or methodology skills.

All Process and Methodology Skills
Scotland
Contract vacancies with a requirement for process or methodology skills 4202 3676 5115
As % of all contract IT jobs advertised in Scotland 84.09% 83.55% 82.33%
Number of daily rates quoted 2386 2144 2670
Scotland median daily rate £390 £360 £375
Median daily rate % change year-on-year +8.33% -4.00% -
10th Percentile £251 £250 £250
90th Percentile £538 £488 £500
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 105 91 108
Scotland median hourly rate £25.00 £24.00 £25.00
Median hourly rate % change year-on-year +4.17% -4.00% +14.94%
10th Percentile £13.00 £10.78 £12.35
90th Percentile £45.00 £43.00 £47.00
UK median hourly rate £23.75 £24.00 £22.50
% change year-on-year -1.04% +6.67% +18.42%

Service Delivery
Job Vacancy Trend in Scotland

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for Service Delivery in Scotland

Service Delivery
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Scotland.

Contractor daily rate trend for Service Delivery in Scotland

Service Delivery
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing Service Delivery in Scotland over the 6 months to 17 November 2017.

Contractor daily rate histogram for Service Delivery in Scotland

Service Delivery
Contractor Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Scotland.

Contractor hourly rate trend for Service Delivery in Scotland

Service Delivery
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Scotland region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -26 50 £360 -13.20% 5
Glasgow -19 15 £250 -26.47% 2
North Lanarkshire +2 5 - -
Renfrewshire +21 3 £375 -15.25%
Dundee - 3 £110 -
South Ayrshire +5 1 £225 -43.75%
West Lothian - 1 - -
Strathclyde - 1 £215 -
West Dunbartonshire - 1 - -
Highlands - 1 £115 -
Stirling - 1 - - 1
Service Delivery
UK

For the 6 months to 17 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Scotland region with a requirement for Service Delivery.

1 31 (37.80%) ITIL
2 24 (29.27%) Windows
3 23 (28.05%) Project Management
3 23 (28.05%) Finance
4 18 (21.95%) Service Management
5 16 (19.51%) Microsoft
5 16 (19.51%) VMware
6 15 (18.29%) Stakeholder Management
6 15 (18.29%) XML
7 13 (15.85%) Active Directory
7 13 (15.85%) Migration
7 13 (15.85%) Release Management
8 12 (14.63%) XSLT
8 12 (14.63%) SOAP
8 12 (14.63%) PRINCE2
9 11 (13.41%) MS Exchange
9 11 (13.41%) Banking
9 11 (13.41%) VMware Infrastructure
10 10 (12.20%) Windows Server
10 10 (12.20%) SQL
10 10 (12.20%) Citrix
10 10 (12.20%) SAN
11 9 (10.98%) ITSM
11 9 (10.98%) Symantec
11 9 (10.98%) Programme Management
12 8 (9.76%) Agile Software Development
12 8 (9.76%) Microsoft Certification
12 8 (9.76%) Oracle
12 8 (9.76%) SQL Server
12 8 (9.76%) Skype

Service Delivery
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (13.41%) MS Exchange
2 8 (9.76%) Skype for Business
3 6 (7.32%) JBoss
4 5 (6.10%) Exchange Server 2010
5 4 (4.88%) WebSphere
6 3 (3.66%) IBM Domino
6 3 (3.66%) IIS
7 2 (2.44%) Adobe Experience Manager
7 2 (2.44%) Apache
7 2 (2.44%) Oracle SOA Suite
7 2 (2.44%) WebSphere Application Server
8 1 (1.22%) CMS
8 1 (1.22%) Sitecore CMS
Applications
1 5 (6.10%) Microsoft Office
2 3 (3.66%) Microsoft Excel
3 2 (2.44%) Microsoft Project
4 1 (1.22%) Microsoft PowerPoint
4 1 (1.22%) MS Visio
Business Applications
1 2 (2.44%) Oracle BPM
2 1 (1.22%) Dynamics CRM
Cloud Services
1 7 (8.54%) Office 365
2 5 (6.10%) Mimecast
3 2 (2.44%) Amazon AWS
3 2 (2.44%) IaaS
3 2 (2.44%) Microsoft Azure
3 2 (2.44%) PaaS
Communications & Networking
1 10 (12.20%) SAN
2 8 (9.76%) Skype
3 7 (8.54%) Unified Communications
4 6 (7.32%) Firewall
5 5 (6.10%) LDAP
6 4 (4.88%) BIG-IP
6 4 (4.88%) FTP
6 4 (4.88%) Internet
6 4 (4.88%) Intranet
6 4 (4.88%) NetScaler
6 4 (4.88%) Wireless
7 2 (2.44%) DNS
7 2 (2.44%) F5 BIG-IP GTM
7 2 (2.44%) F5 BIG-IP LTM
7 2 (2.44%) LAN
7 2 (2.44%) SMS
7 2 (2.44%) TCP/IP
7 2 (2.44%) VoIP
7 2 (2.44%) WAN
8 1 (1.22%) Ethernet
Database & Business Intelligence
1 8 (9.76%) SQL Server
2 6 (7.32%) SQL Server Integration Services
3 3 (3.66%) Oracle Database
4 2 (2.44%) SQL Server Reporting Services
5 1 (1.22%) Data Warehouse
5 1 (1.22%) Oracle Reports
5 1 (1.22%) PostgreSQL
5 1 (1.22%) Relational Database
5 1 (1.22%) Snowflake Schema
5 1 (1.22%) Star Schema
Development Applications
1 6 (7.32%) SoapUI
2 4 (4.88%) Maven
3 2 (2.44%) Eclipse
3 2 (2.44%) JIRA
3 2 (2.44%) NUnit
3 2 (2.44%) Redmine
3 2 (2.44%) SpecFlow
3 2 (2.44%) Subversion
4 1 (1.22%) Oracle Forms
General
1 23 (28.05%) Finance
2 11 (13.41%) Banking
3 6 (7.32%) Law
4 5 (6.10%) Telecoms
5 1 (1.22%) Investment Banking
5 1 (1.22%) Marketing
5 1 (1.22%) Retail Banking
Job Titles
1 24 (29.27%) Analyst
2 13 (15.85%) Project Manager
3 10 (12.20%) Operations Manager
3 10 (12.20%) Operations Project Manager
4 9 (10.98%) Developer
5 7 (8.54%) Test Analyst
6 6 (7.32%) Senior Analyst
7 5 (6.10%) IT Analyst
7 5 (6.10%) Service Manager
7 5 (6.10%) Systems Analyst
8 4 (4.88%) IT Manager
8 4 (4.88%) Network Engineer
8 4 (4.88%) Platform Engineer
8 4 (4.88%) Support Engineer
8 4 (4.88%) Technical Developer
9 3 (3.66%) 2nd Line Support
9 3 (3.66%) Applications Support
9 3 (3.66%) IT Support
10 2 (2.44%) Designer
10 2 (2.44%) Market Analyst
Libraries, Frameworks & Software Standards
1 15 (18.29%) XML
2 12 (14.63%) SOAP
2 12 (14.63%) XSLT
3 7 (8.54%) Web Services
4 6 (7.32%) Java EE
5 5 (6.10%) .NET
6 4 (4.88%) Hibernate
6 4 (4.88%) ISPF
6 4 (4.88%) JPA
7 3 (3.66%) ASP.NET
7 3 (3.66%) HTML
8 2 (2.44%) Ajax
8 2 (2.44%) CSS
8 2 (2.44%) EJB
8 2 (2.44%) J2EE
8 2 (2.44%) jBPM
8 2 (2.44%) JMS
8 2 (2.44%) JSF
8 2 (2.44%) WinForms
8 2 (2.44%) XSD
Miscellaneous
1 5 (6.10%) EMC VNX
2 4 (4.88%) Analytical Skills
2 4 (4.88%) Computer Science
2 4 (4.88%) Mainframe
2 4 (4.88%) PKI
3 3 (3.66%) Blackberry
3 3 (3.66%) Management Information System
4 2 (2.44%) Data Centre
4 2 (2.44%) DataPower
4 2 (2.44%) Private Cloud
5 1 (1.22%) CMDB
5 1 (1.22%) Credit Risk
5 1 (1.22%) Derivative
5 1 (1.22%) Driving Licence
5 1 (1.22%) Online Banking
5 1 (1.22%) Smartphone
5 1 (1.22%) User Experience
5 1 (1.22%) Video Conferencing
5 1 (1.22%) Virtual Team
5 1 (1.22%) VxBlock/Vblock
Operating Systems
1 24 (29.27%) Windows
2 10 (12.20%) Windows Server
3 5 (6.10%) Linux
3 5 (6.10%) Red Hat Enterprise Linux
3 5 (6.10%) Unix
3 5 (6.10%) Windows Server 2012
4 4 (4.88%) Windows 7
5 2 (2.44%) Windows 10
5 2 (2.44%) Windows Server 2008
6 1 (1.22%) Mac OS
Processes & Methodologies
1 31 (37.80%) ITIL
2 23 (28.05%) Project Management
3 18 (21.95%) Service Management
4 15 (18.29%) Stakeholder Management
5 13 (15.85%) Migration
5 13 (15.85%) Release Management
6 12 (14.63%) PRINCE2
7 9 (10.98%) ITSM
7 9 (10.98%) Programme Management
8 8 (9.76%) Agile Software Development
8 8 (9.76%) Test Strategy
9 7 (8.54%) Data Migration
9 7 (8.54%) ITIL V3
9 7 (8.54%) Planning and Forecasting
9 7 (8.54%) Process Management
9 7 (8.54%) Quality Management
10 6 (7.32%) Change Control
10 6 (7.32%) Continuous Improvement
11 5 (6.10%) Open Source
11 5 (6.10%) Risk Management
Programming Languages
1 10 (12.20%) SQL
2 7 (8.54%) C++
2 7 (8.54%) Java
3 6 (7.32%) PL/SQL
4 5 (6.10%) JCL
4 5 (6.10%) PowerShell
5 3 (3.66%) C#
5 3 (3.66%) JavaScript
6 2 (2.44%) Perl
6 2 (2.44%) T-SQL
7 1 (1.22%) COBOL
7 1 (1.22%) Python
Qualifications
1 8 (9.76%) Microsoft Certification
2 7 (8.54%) ISTQB
2 7 (8.54%) MCSA
2 7 (8.54%) MCSE
3 6 (7.32%) ISTQB Foundation Certification
4 5 (6.10%) Degree
5 3 (3.66%) ACSA
5 3 (3.66%) CCNA
5 3 (3.66%) Cisco Certification
5 3 (3.66%) Computer Science Degree
5 3 (3.66%) Network+ Certification
5 3 (3.66%) VERITAS Certified Professional (VCP)
5 3 (3.66%) VMware Certified Professional (VCP)
6 2 (2.44%) A+ Certification
6 2 (2.44%) CCENT
6 2 (2.44%) MCITP
6 2 (2.44%) MCTS
6 2 (2.44%) Security Cleared
7 1 (1.22%) CISSP
7 1 (1.22%) SC Cleared
Quality Assurance & Compliance
1 7 (8.54%) QA
2 5 (6.10%) SLA
3 3 (3.66%) Disclosure Scotland
4 2 (2.44%) ISO/IEC 27001
5 1 (1.22%) HMG Security Policy Framework
5 1 (1.22%) ISO 22301
5 1 (1.22%) ISO/IEC 20000
5 1 (1.22%) PMO
System Software
1 13 (15.85%) Active Directory
2 11 (13.41%) VMware Infrastructure
3 5 (6.10%) VMware ESXi
4 4 (4.88%) Hyper-V
4 4 (4.88%) Time Sharing Option
5 3 (3.66%) XenDesktop
6 2 (2.44%) BitLocker
7 1 (1.22%) Squid
7 1 (1.22%) UAG
7 1 (1.22%) Virtual Machines
7 1 (1.22%) VMware NSX
7 1 (1.22%) XenApp
Systems Management
1 7 (8.54%) SCCM
2 5 (6.10%) SCOM
2 5 (6.10%) Symantec Enterprise Vault
3 4 (4.88%) Backup Exec
3 4 (4.88%) Norton AntiVirus
4 2 (2.44%) Cisco CUCM
4 2 (2.44%) ITRS Geneos
5 1 (1.22%) FortiGate
5 1 (1.22%) Microsoft Intune
5 1 (1.22%) vRealize
Vendors
1 16 (19.51%) Microsoft
1 16 (19.51%) VMware
2 10 (12.20%) Citrix
3 9 (10.98%) Symantec
4 8 (9.76%) Oracle
5 7 (8.54%) Cisco
6 6 (7.32%) EMC
6 6 (7.32%) IBM
6 6 (7.32%) Red Hat
7 5 (6.10%) Apple
7 5 (6.10%) ServiceNow
8 4 (4.88%) Dell
8 4 (4.88%) F5
8 4 (4.88%) Google
8 4 (4.88%) HP
8 4 (4.88%) Juniper
8 4 (4.88%) Sophos
8 4 (4.88%) Veeam
8 4 (4.88%) Veritas
9 3 (3.66%) Lotus