Period
to 16 October 2019

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 16 October 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Scotland > Glasgow
6 months to
16 Oct 2019
Same period 2018 Same period 2017
Rank 73 88 69
Rank change year-on-year +15 -19 +12
Contract jobs citing SLA 29 25 32
As % of all contract IT jobs advertised in Glasgow 2.10% 1.49% 2.38%
As % of the Quality Assurance & Compliance category 13.74% 10.73% 16.41%
Number of daily rates quoted 20 11 12
Glasgow median daily rate £325 £320 £100
Median daily rate % change year-on-year +1.56% +220.00% -
Scotland median daily rate £225 £320 £100
% change year-on-year -29.69% +220.00% -62.96%
Number of hourly rates quoted 2 3 9
Glasgow median hourly rate £93.25 £13.50 £13.75
Median hourly rate % change year-on-year +590.74% -1.82% -
10th Percentile £34.43 £13.50 £13.60
90th Percentile £157.48 £15.10 £24.60
Scotland median hourly rate £17.90 £15.38 £20.00
% change year-on-year +16.42% -23.13% -6.98%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Glasgow
Contract vacancies with a requirement for quality assurance or compliance skills 211 233 195
As % of all contract IT jobs advertised in Glasgow 15.29% 13.84% 14.50%
Number of daily rates quoted 133 128 88
Glasgow median daily rate £425 £369 £353
Median daily rate % change year-on-year +15.25% +4.61% -4.41%
10th Percentile £263 £197 £204
90th Percentile £549 £541 £497
Scotland median daily rate £400 £375 £375
% change year-on-year +6.67% - +7.14%
Number of hourly rates quoted 10 5 12
Glasgow median hourly rate £20.75 £13.50 £14.12
Median hourly rate % change year-on-year +53.70% -4.39% -45.69%
10th Percentile £15.90 £11.52 £13.08
90th Percentile £55.41 £15.16 £24.50
Scotland median hourly rate £21.50 £17.38 £17.00
% change year-on-year +23.74% +2.21% -32.00%

SLA
Job Vacancy Trend in Glasgow

Job postings citing SLA as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for SLA in Glasgow

SLA
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Glasgow.

Contractor daily rate trend for SLA in Glasgow

SLA
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing SLA in Glasgow over the 6 months to 16 October 2019.

Contractor daily rate histogram for SLA in Glasgow

SLA
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Glasgow.

Contractor hourly rate trend for SLA in Glasgow

SLA
Contractor Hourly Rate Histogram in Glasgow

The hourly rate distribution of IT jobs citing SLA in Glasgow over the 6 months to 16 October 2019.

Contractor hourly rate histogram for SLA in Glasgow

For the 6 months to 16 October 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region with a requirement for SLA.

1 9 (31.03%) Windows
2 8 (27.59%) Active Directory
3 7 (24.14%) Analytical Skills
4 6 (20.69%) Windows 7
4 6 (20.69%) Microsoft
5 5 (17.24%) Microsoft Office
6 4 (13.79%) ITIL
6 4 (13.79%) SQL Server
6 4 (13.79%) Office 365
7 3 (10.34%) Line Management
7 3 (10.34%) Mentoring
7 3 (10.34%) Windows 10
7 3 (10.34%) DataPower
7 3 (10.34%) Stakeholder Management
7 3 (10.34%) Microsoft App-V
7 3 (10.34%) Incident Management
7 3 (10.34%) Web Development
7 3 (10.34%) QA
7 3 (10.34%) CMDB
7 3 (10.34%) Application Packaging
7 3 (10.34%) J2EE
7 3 (10.34%) MS Visio
7 3 (10.34%) HTTPS
7 3 (10.34%) SSL
7 3 (10.34%) Unix
7 3 (10.34%) IBM
7 3 (10.34%) Middleware
7 3 (10.34%) MSI
7 3 (10.34%) Project Management
7 3 (10.34%) Microsoft Certification

SLA
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) Exchange Server 2010
1 2 (6.90%) Exchange Server 2013
1 2 (6.90%) IBM Notes
1 2 (6.90%) IIS
1 2 (6.90%) MS Exchange
1 2 (6.90%) SharePoint
2 1 (3.45%) SharePoint 2010
Applications
1 5 (17.24%) Microsoft Office
2 3 (10.34%) MS Visio
3 1 (3.45%) Microsoft Excel
Business Applications
1 2 (6.90%) Sage 300 ERP
1 2 (6.90%) Sage CRM
Cloud Services
1 4 (13.79%) Office 365
2 1 (3.45%) Azure
Communications & Networking
1 3 (10.34%) HTTPS
1 3 (10.34%) SSL
2 2 (6.90%) Cisco IOS
2 2 (6.90%) DHCP
2 2 (6.90%) DNS
2 2 (6.90%) RFID
2 2 (6.90%) VPN
2 2 (6.90%) Wireless
3 1 (3.45%) Broadband
3 1 (3.45%) Firewall
3 1 (3.45%) GSM
3 1 (3.45%) NAS
3 1 (3.45%) SAN
3 1 (3.45%) SMTP
3 1 (3.45%) SNMP
3 1 (3.45%) VoIP
Database & Business Intelligence
1 4 (13.79%) SQL Server
2 1 (3.45%) SQL Server 2008
2 1 (3.45%) SQL Server 2012
Development Applications
1 3 (10.34%) MSI
2 1 (3.45%) WinDbg
General
1 3 (10.34%) Public Sector
2 2 (6.90%) Finance
2 2 (6.90%) Telecoms
3 1 (3.45%) Banking
3 1 (3.45%) Billing
3 1 (3.45%) Investment Banking
3 1 (3.45%) Legal
Job Titles
1 6 (20.69%) IT Support
2 5 (17.24%) Analyst
3 3 (10.34%) Applications Packager
3 3 (10.34%) Architect
3 3 (10.34%) IAM Specialist
3 3 (10.34%) Infrastructure Architect
3 3 (10.34%) Infrastructure Solutions Architect
3 3 (10.34%) Project Manager
3 3 (10.34%) Solutions Architect
4 2 (6.90%) Applications Manager
4 2 (6.90%) Applications Support
4 2 (6.90%) Applications Support Manager
4 2 (6.90%) Desktop Support
4 2 (6.90%) IT Engineer
4 2 (6.90%) Service Analyst
4 2 (6.90%) Service Desk Analyst
4 2 (6.90%) Support Manager
4 2 (6.90%) Telephony Analyst
4 2 (6.90%) Tivoli Specialist
5 1 (3.45%) IT Manager
Libraries, Frameworks & Software Standards
1 3 (10.34%) J2EE
1 3 (10.34%) Middleware
2 2 (6.90%) XMPP
Miscellaneous
1 7 (24.14%) Analytical Skills
2 3 (10.34%) CMDB
2 3 (10.34%) DataPower
3 1 (3.45%) Data Centre
3 1 (3.45%) Handset
3 1 (3.45%) Virtual Team
Operating Systems
1 9 (31.03%) Windows
2 6 (20.69%) Windows 7
3 3 (10.34%) Unix
3 3 (10.34%) Windows 10
4 2 (6.90%) Android
4 2 (6.90%) Windows Server
4 2 (6.90%) Windows Server 2008
5 1 (3.45%) Linux
5 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 4 (13.79%) ITIL
2 3 (10.34%) Application Packaging
2 3 (10.34%) Disaster Recovery
2 3 (10.34%) Escalation Management
2 3 (10.34%) Identity Access Management
2 3 (10.34%) Incident Management
2 3 (10.34%) IT Strategy
2 3 (10.34%) Line Management
2 3 (10.34%) Mentoring
2 3 (10.34%) Project Management
2 3 (10.34%) Security Operations
2 3 (10.34%) Stakeholder Management
2 3 (10.34%) Web Development
3 2 (6.90%) Break/Fix
3 2 (6.90%) Infrastructure Engineering
3 2 (6.90%) Infrastructure Monitoring
3 2 (6.90%) Preventative Maintenance
3 2 (6.90%) Problem-Solving
3 2 (6.90%) Risk Identification and Mitigation
3 2 (6.90%) Stakeholder and Relationship Management
Programming Languages
1 1 (3.45%) PowerShell
1 1 (3.45%) VBScript
Qualifications
1 3 (10.34%) Microsoft Certification
2 2 (6.90%) A+ Certification
2 2 (6.90%) Degree
2 2 (6.90%) MCP
2 2 (6.90%) Security Cleared
3 1 (3.45%) CCNP
3 1 (3.45%) CCSP
3 1 (3.45%) CCVP
3 1 (3.45%) Cisco Certification
3 1 (3.45%) DBS Check
3 1 (3.45%) MCSE
3 1 (3.45%) SC Cleared
Quality Assurance & Compliance
1 3 (10.34%) QA
2 1 (3.45%) ISO/IEC 27001
System Software
1 8 (27.59%) Active Directory
2 3 (10.34%) Microsoft App-V
3 1 (3.45%) Hyper-V
3 1 (3.45%) ISA Server
3 1 (3.45%) VMware Infrastructure
Systems Management
1 3 (10.34%) Tivoli
1 3 (10.34%) Tivoli Identity Manager
Vendors
1 6 (20.69%) Microsoft
2 3 (10.34%) IBM
2 3 (10.34%) Sparx
3 2 (6.90%) Adobe
3 2 (6.90%) Apple
3 2 (6.90%) Cisco
3 2 (6.90%) Cognizant
3 2 (6.90%) Lotus
3 2 (6.90%) Sage
3 2 (6.90%) ServiceNow
4 1 (3.45%) BT
4 1 (3.45%) Dell
4 1 (3.45%) HP
4 1 (3.45%) Sonus
4 1 (3.45%) VMware