Period
to 20 November 2017

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Scotland > Glasgow
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 60 80 80
Rank change year-on-year +20 0 +13
Contract jobs citing SLA 33 5 21
As % of all contract IT jobs advertised in Glasgow 2.55% 0.45% 1.23%
As % of the Quality Assurance & Compliance category 18.13% 3.79% 9.91%
Number of daily rates quoted 12 1 12
Glasgow median daily rate £100 £100 £289
Median daily rate % change year-on-year - -65.37% -16.30%
Scotland median daily rate £100 £235 £195
% change year-on-year -57.45% +20.51% -42.22%
Number of hourly rates quoted 9 0 2
Glasgow median hourly rate £13.75 - £18.50
10th Percentile £13.60 - £16.10
90th Percentile £24.60 - £21.30
Scotland median hourly rate £22.00 £25.00 £20.00
% change year-on-year -12.00% +25.00% +26.82%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Glasgow
Contract vacancies with a requirement for quality assurance or compliance skills 182 132 212
As % of all contract IT jobs advertised in Glasgow 14.08% 11.88% 12.38%
Number of daily rates quoted 98 72 108
Glasgow median daily rate £350 £375 £334
Median daily rate % change year-on-year -6.67% +12.36% -5.99%
10th Percentile £203 £113 £188
90th Percentile £483 £475 £475
Scotland median daily rate £375 £354 £339
% change year-on-year +5.93% +4.50% -9.67%
Number of hourly rates quoted 12 5 3
Glasgow median hourly rate £14.12 £38.00 £16.50
Median hourly rate % change year-on-year -62.84% +130.30% -49.83%
10th Percentile £13.08 £14.00 £13.55
90th Percentile £24.50 £45.20 £20.85
Scotland median hourly rate £18.63 £25.00 £33.75
% change year-on-year -25.50% -25.93% +60.71%

SLA
Job Vacancy Trend in Glasgow

Job postings citing SLA as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for SLA in Glasgow

SLA
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Glasgow.

Contractor daily rate trend for SLA in Glasgow

SLA
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing SLA in Glasgow over the 6 months to 20 November 2017.

Contractor daily rate histogram for SLA in Glasgow

SLA
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Glasgow.

Contractor hourly rate trend for SLA in Glasgow

SLA
Contractor Hourly Rate Histogram in Glasgow

The hourly rate distribution of IT jobs citing SLA in Glasgow over the 6 months to 20 November 2017.

Contractor hourly rate histogram for SLA in Glasgow

For the 6 months to 20 November 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Glasgow region with a requirement for SLA.

1 20 (60.61%) Break/Fix
2 7 (21.21%) Change Management
2 7 (21.21%) Banking
2 7 (21.21%) Incident Management
3 6 (18.18%) Disaster Recovery
3 6 (18.18%) Active Directory
4 5 (15.15%) ITIL
4 5 (15.15%) Microsoft
5 4 (12.12%) Management Information System
5 4 (12.12%) Migration
5 4 (12.12%) Windows
6 3 (9.09%) Oracle
6 3 (9.09%) DNS
6 3 (9.09%) DHCP
6 3 (9.09%) CISSP
6 3 (9.09%) Microsoft Certification
6 3 (9.09%) Finance
6 3 (9.09%) IT Governance
6 3 (9.09%) Validation
6 3 (9.09%) User Acceptance Testing
6 3 (9.09%) SCCM
6 3 (9.09%) Windows Server 2008
6 3 (9.09%) Windows 7
6 3 (9.09%) Analytical Skills
6 3 (9.09%) Exchange Server 2013
6 3 (9.09%) Defect Management
6 3 (9.09%) Human Resource Management
7 2 (6.06%) ITIL Foundation Certificate
7 2 (6.06%) Lean Six Sigma
7 2 (6.06%) System Testing

SLA
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.09%) Exchange Server 2013
2 1 (3.03%) SharePoint
2 1 (3.03%) Skype for Business
Applications
1 1 (3.03%) Microsoft Excel
1 1 (3.03%) MS Visio
Cloud Services
1 1 (3.03%) Office 365
1 1 (3.03%) OneDrive
Communications & Networking
1 3 (9.09%) DHCP
1 3 (9.09%) DNS
2 1 (3.03%) Skype
2 1 (3.03%) VPN
2 1 (3.03%) Wireless
General
1 7 (21.21%) Banking
2 3 (9.09%) Finance
3 2 (6.06%) Investment Banking
3 2 (6.06%) Legal
4 1 (3.03%) Telecoms
Job Titles
1 14 (42.42%) Field Engineer
2 12 (36.36%) Field Service Engineer
3 7 (21.21%) Break Fix Engineer
3 7 (21.21%) Hardware Engineer
4 6 (18.18%) Analyst
4 6 (18.18%) IT Engineer
5 4 (12.12%) Support Analyst
6 3 (9.09%) HR Analyst
6 3 (9.09%) Project Manager
6 3 (9.09%) Risk Manager
6 3 (9.09%) Risk Project Manager
7 2 (6.06%) Field Hardware Engineer
7 2 (6.06%) Field Service Technician
7 2 (6.06%) IAM Consultant
7 2 (6.06%) Identity and Access Management Consultant
7 2 (6.06%) Identity Management Consultant
7 2 (6.06%) IT Technician
7 2 (6.06%) MIS Analyst
7 2 (6.06%) Service Desk Support
7 2 (6.06%) Technology Risk Manager
Miscellaneous
1 4 (12.12%) Management Information System
2 3 (9.09%) Analytical Skills
3 1 (3.03%) AS400
3 1 (3.03%) Driving Licence
3 1 (3.03%) iSeries
Operating Systems
1 4 (12.12%) Windows
2 3 (9.09%) Windows 7
2 3 (9.09%) Windows Server 2008
3 2 (6.06%) Windows XP
Processes & Methodologies
1 20 (60.61%) Break/Fix
2 7 (21.21%) Change Management
2 7 (21.21%) Incident Management
3 6 (18.18%) Disaster Recovery
4 5 (15.15%) ITIL
5 4 (12.12%) Migration
6 3 (9.09%) Defect Management
6 3 (9.09%) Human Resource Management
6 3 (9.09%) IT Governance
6 3 (9.09%) User Acceptance Testing
6 3 (9.09%) Validation
7 2 (6.06%) Identity Access Management
7 2 (6.06%) ITSM
7 2 (6.06%) Lean Six Sigma
7 2 (6.06%) Risk Management
7 2 (6.06%) Six Sigma
7 2 (6.06%) System Testing
8 1 (3.03%) Penetration Testing
8 1 (3.03%) PRINCE2
8 1 (3.03%) Supplier Management
Programming Languages
1 1 (3.03%) PowerShell
1 1 (3.03%) VB
Qualifications
1 3 (9.09%) CISSP
1 3 (9.09%) Microsoft Certification
2 2 (6.06%) ITIL Foundation Certificate
3 1 (3.03%) CGEIT
3 1 (3.03%) CISA
3 1 (3.03%) CRISC
3 1 (3.03%) ECDL
3 1 (3.03%) ITIL Certification
3 1 (3.03%) MCP
3 1 (3.03%) MCSA
3 1 (3.03%) MCSE
3 1 (3.03%) MCTS
3 1 (3.03%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (3.03%) COBIT
1 1 (3.03%) Sarbanes-Oxley
System Software
1 6 (18.18%) Active Directory
2 1 (3.03%) IAG
Systems Management
1 3 (9.09%) SCCM
Vendors
1 5 (15.15%) Microsoft
2 3 (9.09%) Oracle
3 1 (3.03%) Altiris
3 1 (3.03%) Avaya
3 1 (3.03%) Citrix
3 1 (3.03%) SAP
3 1 (3.03%) Symantec
3 1 (3.03%) VMware
3 1 (3.03%) Workday