Period
to 23 June 2018

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Scotland > Glasgow
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 103 74 72
Rank change year-on-year -29 -2 +20
Contract jobs citing SLA 11 15 23
As % of all contract IT jobs advertised in Glasgow 0.68% 1.28% 1.81%
As % of the Quality Assurance & Compliance category 5.00% 10.87% 17.83%
Number of daily rates quoted 3 8 4
Glasgow median daily rate £363 £100 £133
Median daily rate % change year-on-year +262.50% -24.53% -28.86%
10th Percentile £319 £100 £106
90th Percentile £384 £190 £224
Scotland median daily rate £270 £128 £300
% change year-on-year +111.76% -57.50% +66.67%
Number of hourly rates quoted 3 3 0
Glasgow median hourly rate £13.50 £13.75 -
Median hourly rate % change year-on-year -1.82% - -
Scotland median hourly rate £13.50 £22.75 £19.50
% change year-on-year -40.66% +16.67% +1.30%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Glasgow
Contract vacancies with a requirement for quality assurance or compliance skills 220 138 129
As % of all contract IT jobs advertised in Glasgow 13.56% 11.73% 10.13%
Number of daily rates quoted 132 66 70
Glasgow median daily rate £369 £350 £325
Median daily rate % change year-on-year +5.36% +7.69% -13.33%
10th Percentile £169 £178 £150
90th Percentile £556 £498 £453
Scotland median daily rate £375 £363 £350
% change year-on-year +3.45% +3.57% -
Number of hourly rates quoted 10 5 0
Glasgow median hourly rate £17.62 £14.49 -
Median hourly rate % change year-on-year +21.57% - -
Scotland median hourly rate £21.62 £23.00 £14.25
% change year-on-year -6.02% +61.46% -56.17%

SLA
Job Vacancy Trend in Glasgow

Job postings citing SLA as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for SLA in Glasgow

SLA
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Glasgow.

Contractor daily rate trend for SLA in Glasgow

SLA
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Glasgow.

Contractor hourly rate trend for SLA in Glasgow

For the 6 months to 23 June 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region with a requirement for SLA.

1 6 (54.55%) ITIL
2 5 (45.45%) Microsoft Excel
2 5 (45.45%) Microsoft
3 4 (36.36%) Service Management
3 4 (36.36%) Microsoft PowerPoint
3 4 (36.36%) Break/Fix
4 3 (27.27%) Problem Management
4 3 (27.27%) Capacity Management
4 3 (27.27%) Incident Management
4 3 (27.27%) Linux
4 3 (27.27%) Change Management
4 3 (27.27%) Disaster Recovery
4 3 (27.27%) WAN
4 3 (27.27%) Windows
4 3 (27.27%) ADSL
4 3 (27.27%) Microsoft Office
5 2 (18.18%) Microsoft Project
5 2 (18.18%) HND
5 2 (18.18%) Broadband
5 2 (18.18%) LAN
5 2 (18.18%) AIX
5 2 (18.18%) Solaris
5 2 (18.18%) CRM
5 2 (18.18%) Windows XP
5 2 (18.18%) VPN
5 2 (18.18%) IBM
5 2 (18.18%) Active Directory
5 2 (18.18%) SAN
5 2 (18.18%) Firmware
5 2 (18.18%) Windows Server 2003

SLA
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (45.45%) Microsoft Excel
2 4 (36.36%) Microsoft PowerPoint
3 3 (27.27%) Microsoft Office
4 2 (18.18%) Microsoft Project
Communications & Networking
1 3 (27.27%) ADSL
1 3 (27.27%) WAN
2 2 (18.18%) Broadband
2 2 (18.18%) Extranet
2 2 (18.18%) Intranet
2 2 (18.18%) LAN
2 2 (18.18%) SAN
2 2 (18.18%) VPN
3 1 (9.09%) Ethernet
3 1 (9.09%) Internet
3 1 (9.09%) MPLS
3 1 (9.09%) PSTN
Database & Business Intelligence
1 2 (18.18%) Relational Database
2 1 (9.09%) MySQL
General
1 2 (18.18%) Finance
1 2 (18.18%) French Language
1 2 (18.18%) German Language
1 2 (18.18%) Italian Language
1 2 (18.18%) Law
1 2 (18.18%) Mandarin Language
1 2 (18.18%) Spanish Language
2 1 (9.09%) Advertising
2 1 (9.09%) Telecoms
Job Titles
1 4 (36.36%) Hardware Engineer
2 2 (18.18%) Analyst
2 2 (18.18%) Field Engineer
2 2 (18.18%) Field Hardware Engineer
2 2 (18.18%) Field Service Engineer
2 2 (18.18%) Field Service Hardware Engineer
2 2 (18.18%) IT Analyst
2 2 (18.18%) IT Engineer
2 2 (18.18%) SAN Engineer
2 2 (18.18%) SAN Storage Engineer
2 2 (18.18%) Senior Storage Engineer
2 2 (18.18%) Service Analyst
2 2 (18.18%) Service Desk Analyst
2 2 (18.18%) Storage Engineer
3 1 (9.09%) Administrator
3 1 (9.09%) Applications Engineer
3 1 (9.09%) Break Fix Engineer
3 1 (9.09%) IMAC Engineer
3 1 (9.09%) IT Resourcer
3 1 (9.09%) Resourcer
Miscellaneous
1 2 (18.18%) Blackberry
1 2 (18.18%) IBM XIV
1 2 (18.18%) Replication
2 1 (9.09%) Analytical Skills
Operating Systems
1 3 (27.27%) Linux
1 3 (27.27%) Windows
2 2 (18.18%) AIX
2 2 (18.18%) Red Hat Enterprise Linux
2 2 (18.18%) Solaris
2 2 (18.18%) SUSE
2 2 (18.18%) Windows 7
2 2 (18.18%) Windows Server 2003
2 2 (18.18%) Windows XP
Processes & Methodologies
1 6 (54.55%) ITIL
2 4 (36.36%) Break/Fix
2 4 (36.36%) Service Management
3 3 (27.27%) Capacity Management
3 3 (27.27%) Change Management
3 3 (27.27%) Disaster Recovery
3 3 (27.27%) Incident Management
3 3 (27.27%) Problem Management
4 2 (18.18%) Asset Management
4 2 (18.18%) Business Continuity
4 2 (18.18%) Content Management
4 2 (18.18%) Continuous Improvement
4 2 (18.18%) CRM
4 2 (18.18%) Knowledge Management
4 2 (18.18%) Project Management
4 2 (18.18%) Resource Management
4 2 (18.18%) Service Delivery
4 2 (18.18%) Stakeholder Management
4 2 (18.18%) Statistical Analysis
4 2 (18.18%) Supplier Management
Programming Languages
1 1 (9.09%) Perl
1 1 (9.09%) PHP
1 1 (9.09%) Shell Script
1 1 (9.09%) SQL
Qualifications
1 2 (18.18%) Computer Science Degree
1 2 (18.18%) Degree
1 2 (18.18%) HND
2 1 (9.09%) DV Cleared
2 1 (9.09%) SC Cleared
2 1 (9.09%) Security Cleared
Quality Assurance & Compliance
1 1 (9.09%) QA
System Software
1 2 (18.18%) Active Directory
1 2 (18.18%) Firmware
1 2 (18.18%) VMware Infrastructure
Vendors
1 5 (45.45%) Microsoft
2 2 (18.18%) Brocade
2 2 (18.18%) IBM
2 2 (18.18%) iManage
2 2 (18.18%) VMware
3 1 (9.09%) BT
3 1 (9.09%) Openreach
3 1 (9.09%) Oracle