Period
to 20 November 2018

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Scotland > Glasgow
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 84 61 80
Rank change year-on-year -23 +19 0
Contract jobs citing SLA 26 33 5
As % of all contract IT jobs advertised in Glasgow 1.52% 2.55% 0.45%
As % of the Quality Assurance & Compliance category 10.88% 18.13% 3.79%
Number of daily rates quoted 16 12 1
Glasgow median daily rate £320 £100 £100
Median daily rate % change year-on-year +220.00% - -65.37%
Scotland median daily rate £320 £100 £235
% change year-on-year +220.00% -57.45% +20.51%
Number of hourly rates quoted 3 9 0
Glasgow median hourly rate £13.50 £13.75 -
Median hourly rate % change year-on-year -1.82% - -
Scotland median hourly rate £14.25 £22.00 £25.00
% change year-on-year -35.23% -12.00% +25.00%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Glasgow
Contract vacancies with a requirement for quality assurance or compliance skills 239 182 132
As % of all contract IT jobs advertised in Glasgow 14.01% 14.08% 11.88%
Number of daily rates quoted 142 98 72
Glasgow median daily rate £363 £350 £375
Median daily rate % change year-on-year +3.57% -6.67% +12.36%
10th Percentile £200 £203 £113
90th Percentile £538 £483 £475
Scotland median daily rate £375 £375 £354
% change year-on-year - +5.93% +4.50%
Number of hourly rates quoted 4 12 5
Glasgow median hourly rate £14.07 £14.12 £38.00
Median hourly rate % change year-on-year -0.35% -62.84% +130.30%
10th Percentile £13.50 £13.08 £14.00
90th Percentile £15.24 £24.50 £45.20
Scotland median hourly rate £17.75 £18.63 £25.00
% change year-on-year -4.70% -25.50% -25.93%

SLA
Job Vacancy Trend in Glasgow

Job postings citing SLA as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for SLA in Glasgow

SLA
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Glasgow.

Contractor daily rate trend for SLA in Glasgow

SLA
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing SLA in Glasgow over the 6 months to 20 November 2018.

Contractor daily rate histogram for SLA in Glasgow

SLA
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Glasgow.

Contractor hourly rate trend for SLA in Glasgow

For the 6 months to 20 November 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region with a requirement for SLA.

1 14 (53.85%) Windows
1 14 (53.85%) Incident Management
2 11 (42.31%) Change Management
2 11 (42.31%) SC Cleared
2 11 (42.31%) Security Cleared
2 11 (42.31%) Network Management
3 10 (38.46%) Analytical Skills
3 10 (38.46%) Problem Management
3 10 (38.46%) ITIL
3 10 (38.46%) Linux
4 9 (34.62%) Shell Script
4 9 (34.62%) DV Cleared
5 8 (30.77%) MySQL
6 7 (26.92%) Oracle
6 7 (26.92%) Perl
6 7 (26.92%) PHP
6 7 (26.92%) SQL
6 7 (26.92%) Capacity Management
7 6 (23.08%) Active Directory
8 5 (19.23%) Java
8 5 (19.23%) Configuration Management
8 5 (19.23%) Telecoms
8 5 (19.23%) Performance Management
8 5 (19.23%) Windows Server 2008
8 5 (19.23%) Application Performance Management
8 5 (19.23%) Matrix Organization
9 4 (15.38%) DNS
9 4 (15.38%) Microsoft
10 3 (11.54%) DHCP
10 3 (11.54%) Red Hat

SLA
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.54%) Exchange Server 2013
2 2 (7.69%) SharePoint
2 2 (7.69%) Skype for Business
3 1 (3.85%) Apache
Applications
1 2 (7.69%) Microsoft Office
2 1 (3.85%) Adobe Creative Suite
2 1 (3.85%) Microsoft Excel
Cloud Services
1 2 (7.69%) Microsoft Azure
1 2 (7.69%) Office 365
1 2 (7.69%) OneDrive
1 2 (7.69%) Virtual Private Cloud
1 2 (7.69%) Yammer
Communications & Networking
1 4 (15.38%) DNS
2 3 (11.54%) DHCP
3 2 (7.69%) Firewall
3 2 (7.69%) Skype
3 2 (7.69%) VLAN
3 2 (7.69%) VPN
3 2 (7.69%) WAN
4 1 (3.85%) ADSL
4 1 (3.85%) Ethernet
4 1 (3.85%) Internet
4 1 (3.85%) ISDN
4 1 (3.85%) LAN
4 1 (3.85%) MPLS
4 1 (3.85%) PSTN
4 1 (3.85%) TCP/IP
4 1 (3.85%) VoIP
Database & Business Intelligence
1 8 (30.77%) MySQL
General
1 5 (19.23%) Telecoms
2 1 (3.85%) German Language
2 1 (3.85%) Retail
Job Titles
1 12 (46.15%) Support Engineer
2 10 (38.46%) Applications Engineer
2 10 (38.46%) Applications Support
2 10 (38.46%) Applications Support Engineer
3 5 (19.23%) Analyst
4 4 (15.38%) Desktop Support
4 4 (15.38%) Support Analyst
5 3 (11.54%) Network Engineer
6 2 (7.69%) 2nd Line Desktop Support
6 2 (7.69%) 2nd Line Desktop Support Analyst
6 2 (7.69%) 2nd Line Desktop Support Engineer
6 2 (7.69%) 2nd Line Engineer
6 2 (7.69%) 2nd Line Support
6 2 (7.69%) 2nd Line Support Analyst
6 2 (7.69%) 2nd Line Support Engineer
6 2 (7.69%) 2nd Line Technical Support
6 2 (7.69%) 2nd Line Technical Support Analyst
6 2 (7.69%) 2nd Line Technical Support Engineer
6 2 (7.69%) Technical Support
6 2 (7.69%) Technical Support Analyst
Libraries, Frameworks & Software Standards
1 2 (7.69%) LDAP
Miscellaneous
1 10 (38.46%) Analytical Skills
2 2 (7.69%) Public Cloud
Operating Systems
1 14 (53.85%) Windows
2 10 (38.46%) Linux
3 5 (19.23%) Windows Server 2008
4 3 (11.54%) Windows 7
5 2 (7.69%) Red Hat Enterprise Linux
5 2 (7.69%) Windows Server 2012
6 1 (3.85%) AIX
6 1 (3.85%) Solaris
6 1 (3.85%) SUSE
6 1 (3.85%) Unix
6 1 (3.85%) Windows Server
Processes & Methodologies
1 14 (53.85%) Incident Management
2 11 (42.31%) Change Management
2 11 (42.31%) Network Management
3 10 (38.46%) ITIL
3 10 (38.46%) Problem Management
4 7 (26.92%) Capacity Management
5 5 (19.23%) Application Performance Management
5 5 (19.23%) Configuration Management
5 5 (19.23%) Matrix Organization
5 5 (19.23%) Performance Management
6 3 (11.54%) Data Protection
6 3 (11.54%) Network Monitoring
7 2 (7.69%) Break/Fix
7 2 (7.69%) Mentoring
7 2 (7.69%) Proactive Monitoring
7 2 (7.69%) Server Management
7 2 (7.69%) Server Monitoring
7 2 (7.69%) Service Delivery
7 2 (7.69%) Service Management
7 2 (7.69%) Storage Management
Programming Languages
1 9 (34.62%) Shell Script
2 7 (26.92%) Perl
2 7 (26.92%) PHP
2 7 (26.92%) SQL
3 5 (19.23%) Java
4 2 (7.69%) PowerShell
Qualifications
1 11 (42.31%) SC Cleared
1 11 (42.31%) Security Cleared
2 9 (34.62%) DV Cleared
3 2 (7.69%) CCA
3 2 (7.69%) CCEA
3 2 (7.69%) Citrix Certification
3 2 (7.69%) MCITP
3 2 (7.69%) MCSE
3 2 (7.69%) Microsoft Certification
3 2 (7.69%) VCAP
3 2 (7.69%) VCP4
3 2 (7.69%) VMware Certified Professional (VCP)
4 1 (3.85%) CCNP
4 1 (3.85%) Cisco Certification
Quality Assurance & Compliance
1 1 (3.85%) QA
System Software
1 6 (23.08%) Active Directory
2 3 (11.54%) VMware Infrastructure
3 2 (7.69%) Hyper-V
3 2 (7.69%) Virtual Machines
4 1 (3.85%) KVM
4 1 (3.85%) Microsoft Virtual Server
4 1 (3.85%) Virtual Servers
4 1 (3.85%) Xen
Systems Management
1 2 (7.69%) Microsoft Intune
1 2 (7.69%) Red Hat Satellite
1 2 (7.69%) SCCM
2 1 (3.85%) Nagios
2 1 (3.85%) Puppet
Vendors
1 7 (26.92%) Oracle
2 4 (15.38%) Microsoft
3 3 (11.54%) Red Hat
3 3 (11.54%) VMware
4 2 (7.69%) Cisco
5 1 (3.85%) Adobe
5 1 (3.85%) BT
5 1 (3.85%) CheckPoint
5 1 (3.85%) Dell
5 1 (3.85%) HP
5 1 (3.85%) Openreach
5 1 (3.85%) SolarWinds