Period
to 24 September 2018

The following table provides summary statistics for contract job vacancies advertised in Glasgow with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 24 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
Scotland > Glasgow
6 months to
24 Sep 2018
Same period 2017 Same period 2016
Rank 89 71 83
Rank change year-on-year -18 +12 +9
Contract jobs citing SLA 26 31 13
As % of all contract IT jobs advertised in Glasgow 1.52% 2.25% 1.01%
As % of the Quality Assurance & Compliance category 10.70% 17.13% 10.40%
Number of daily rates quoted 11 12 2
Glasgow median daily rate £320 £100 £169
Median daily rate % change year-on-year +220.00% -40.74% -41.30%
10th Percentile £148 £100 £112
90th Percentile £338 £412 £241
Scotland median daily rate £320 £110 £270
% change year-on-year +190.91% -59.26% +50.00%
Number of hourly rates quoted 3 8 0
Glasgow median hourly rate £13.50 £16.88 -
Median hourly rate % change year-on-year -20.00% - -
Scotland median hourly rate £13.50 £24.00 £19.50
% change year-on-year -43.75% +23.08% -2.50%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Glasgow with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Glasgow
Contract vacancies with a requirement for quality assurance or compliance skills 243 181 125
As % of all contract IT jobs advertised in Glasgow 14.19% 13.13% 9.68%
Number of daily rates quoted 133 89 67
Glasgow median daily rate £375 £375 £338
Median daily rate % change year-on-year - +11.11% -3.57%
10th Percentile £200 £186 £107
90th Percentile £556 £510 £443
Scotland median daily rate £375 £375 £350
% change year-on-year - +7.14% -
Number of hourly rates quoted 7 13 4
Glasgow median hourly rate £13.50 £14.49 £26.00
Median hourly rate % change year-on-year -6.83% -44.27% +30.00%
10th Percentile £10.12 £13.15 £14.00
90th Percentile £18.60 £24.50 £46.40
Scotland median hourly rate £17.00 £17.00 £25.00
% change year-on-year - -32.00% -22.90%

SLA
Job Vacancy Trend in Glasgow

Job postings citing SLA as a percentage of all IT jobs advertised in Glasgow.

Job vacancy trend for SLA in Glasgow

SLA
Contractor Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Glasgow.

Contractor daily rate trend for SLA in Glasgow

SLA
Contractor Daily Rate Histogram in Glasgow

The daily rate distribution of IT jobs citing SLA in Glasgow over the 6 months to 24 September 2018.

Contractor daily rate histogram for SLA in Glasgow

SLA
Contractor Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Glasgow.

Contractor hourly rate trend for SLA in Glasgow

For the 6 months to 24 September 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Glasgow region with a requirement for SLA.

1 12 (46.15%) ITIL
1 12 (46.15%) Incident Management
2 11 (42.31%) Network Management
2 11 (42.31%) Windows
2 11 (42.31%) Change Management
3 10 (38.46%) Analytical Skills
3 10 (38.46%) Problem Management
3 10 (38.46%) SC Cleared
3 10 (38.46%) Security Cleared
4 9 (34.62%) DV Cleared
4 9 (34.62%) Shell Script
4 9 (34.62%) Linux
5 8 (30.77%) MySQL
6 7 (26.92%) Oracle
6 7 (26.92%) Perl
6 7 (26.92%) PHP
6 7 (26.92%) SQL
6 7 (26.92%) Capacity Management
7 5 (19.23%) Application Performance Management
7 5 (19.23%) Matrix Organization
7 5 (19.23%) Performance Management
7 5 (19.23%) Java
7 5 (19.23%) Configuration Management
8 4 (15.38%) Service Management
8 4 (15.38%) Telecoms
8 4 (15.38%) Microsoft Office
8 4 (15.38%) Microsoft
8 4 (15.38%) Break/Fix
9 3 (11.54%) Windows 7
9 3 (11.54%) Network Monitoring

SLA
Co-occurring IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) Apache
1 1 (3.85%) Exchange Server 2013
Applications
1 4 (15.38%) Microsoft Office
2 3 (11.54%) Microsoft Excel
3 2 (7.69%) Microsoft PowerPoint
4 1 (3.85%) Adobe Creative Suite
Communications & Networking
1 3 (11.54%) ADSL
2 2 (7.69%) Broadband
2 2 (7.69%) DNS
2 2 (7.69%) Extranet
2 2 (7.69%) Intranet
2 2 (7.69%) VPN
2 2 (7.69%) WAN
3 1 (3.85%) DHCP
3 1 (3.85%) Ethernet
3 1 (3.85%) Firewall
3 1 (3.85%) Internet
3 1 (3.85%) LAN
3 1 (3.85%) MPLS
3 1 (3.85%) PSTN
3 1 (3.85%) TCP/IP
3 1 (3.85%) VLAN
Database & Business Intelligence
1 8 (30.77%) MySQL
General
1 4 (15.38%) Telecoms
2 3 (11.54%) German Language
3 2 (7.69%) French Language
3 2 (7.69%) Italian Language
3 2 (7.69%) Law
3 2 (7.69%) Mandarin Language
3 2 (7.69%) Spanish Language
4 1 (3.85%) Advertising
4 1 (3.85%) Retail
Job Titles
1 11 (42.31%) Support Engineer
2 10 (38.46%) Applications Engineer
2 10 (38.46%) Applications Support
2 10 (38.46%) Applications Support Engineer
3 4 (15.38%) Hardware Engineer
4 3 (11.54%) Analyst
4 3 (11.54%) Desktop Support
4 3 (11.54%) Network Engineer
5 2 (7.69%) Field Engineer
5 2 (7.69%) Field Hardware Engineer
5 2 (7.69%) Field Service Engineer
5 2 (7.69%) Field Service Hardware Engineer
5 2 (7.69%) IT Analyst
5 2 (7.69%) IT Engineer
5 2 (7.69%) Network Support
5 2 (7.69%) Network Support Engineer
5 2 (7.69%) Service Analyst
5 2 (7.69%) Service Desk Analyst
6 1 (3.85%) 2nd Line Desktop Support
6 1 (3.85%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 1 (3.85%) LDAP
Miscellaneous
1 10 (38.46%) Analytical Skills
2 2 (7.69%) Blackberry
Operating Systems
1 11 (42.31%) Windows
2 9 (34.62%) Linux
3 3 (11.54%) Windows 7
4 2 (7.69%) Red Hat Enterprise Linux
4 2 (7.69%) Windows Server 2003
4 2 (7.69%) Windows XP
5 1 (3.85%) SUSE
5 1 (3.85%) Unix
5 1 (3.85%) Windows Server 2008
Processes & Methodologies
1 12 (46.15%) Incident Management
1 12 (46.15%) ITIL
2 11 (42.31%) Change Management
2 11 (42.31%) Network Management
3 10 (38.46%) Problem Management
4 7 (26.92%) Capacity Management
5 5 (19.23%) Application Performance Management
5 5 (19.23%) Configuration Management
5 5 (19.23%) Matrix Organization
5 5 (19.23%) Performance Management
6 4 (15.38%) Break/Fix
6 4 (15.38%) Service Management
7 3 (11.54%) Network Monitoring
8 2 (7.69%) Asset Management
8 2 (7.69%) Content Management
8 2 (7.69%) CRM
8 2 (7.69%) Knowledge Management
8 2 (7.69%) Statistical Analysis
9 1 (3.85%) PRINCE2
9 1 (3.85%) Project Management
Programming Languages
1 9 (34.62%) Shell Script
2 7 (26.92%) Perl
2 7 (26.92%) PHP
2 7 (26.92%) SQL
3 5 (19.23%) Java
Qualifications
1 10 (38.46%) SC Cleared
1 10 (38.46%) Security Cleared
2 9 (34.62%) DV Cleared
3 1 (3.85%) CCNP
3 1 (3.85%) Cisco Certification
Quality Assurance & Compliance
1 1 (3.85%) QA
System Software
1 3 (11.54%) Active Directory
Systems Management
1 2 (7.69%) Red Hat Satellite
2 1 (3.85%) Nagios
2 1 (3.85%) Puppet
Vendors
1 7 (26.92%) Oracle
2 4 (15.38%) Microsoft
3 2 (7.69%) iManage
3 2 (7.69%) Red Hat
4 1 (3.85%) Adobe
4 1 (3.85%) BT
4 1 (3.85%) CheckPoint
4 1 (3.85%) Cisco
4 1 (3.85%) Dell
4 1 (3.85%) HP
4 1 (3.85%) Openreach
4 1 (3.85%) SolarWinds