Period
to 15 December 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 15 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
East of England > Hertfordshire
6 months to
15 Dec 2018
Same period 2017 Same period 2016
Rank 85 80 75
Rank change year-on-year -5 -5 -22
Contract jobs citing Service Delivery 22 20 22
As % of all contract IT jobs advertised in Hertfordshire 1.40% 1.24% 1.54%
As % of the Processes & Methodologies category 1.70% 1.50% 1.96%
Number of daily rates quoted 16 13 13
Hertfordshire median daily rate £450 £400 £375
Median daily rate % change year-on-year +12.50% +6.67% -6.25%
10th Percentile £363 £332 £205
90th Percentile £550 £655 £528
East of England median daily rate £435 £456 £368
% change year-on-year -4.66% +23.98% +5.14%
Number of hourly rates quoted 1 0 0
Hertfordshire median hourly rate £17.50 - -
East of England median hourly rate £13.00 £12.50 £16.50
% change year-on-year +4.00% -24.24% -20.42%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,295 1,337 1,120
As % of all contract IT jobs advertised in Hertfordshire 82.12% 83.04% 78.38%
Number of daily rates quoted 791 685 633
Hertfordshire median daily rate £425 £400 £413
Median daily rate % change year-on-year +6.25% -3.03% -
10th Percentile £209 £206 £214
90th Percentile £569 £575 £550
East of England median daily rate £448 £425 £400
% change year-on-year +5.29% +6.25% -
Number of hourly rates quoted 73 63 60
Hertfordshire median hourly rate £19.00 £19.00 £32.25
Median hourly rate % change year-on-year - -41.09% +51.75%
10th Percentile £12.53 £13.00 £10.00
90th Percentile £48.65 £47.25 £53.75
East of England median hourly rate £18.00 £36.50 £31.75
% change year-on-year -50.68% +14.96% +27.00%

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hertfordshire.

Contractor daily rate trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Delivery in Hertfordshire over the 6 months to 15 December 2018.

Contractor daily rate histogram for Service Delivery in Hertfordshire

Service Delivery
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Hertfordshire.

Contractor hourly rate trend for Service Delivery in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 15 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +9 7 £388 - 1
Hatfield +9 4 £600 +9.09% 1
Hemel Hempstead - 4 £450 - 2
Stevenage -9 2 - -
Welwyn Garden City - 1 - - 1
Baldock - 1 £400 -
Service Delivery
East of England

For the 6 months to 15 December 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for Service Delivery.

1 9 (40.91%) Service Management
2 8 (36.36%) ITIL
3 6 (27.27%) Microsoft
4 5 (22.73%) Finance
4 5 (22.73%) SLA
4 5 (22.73%) Security Cleared
5 4 (18.18%) People Management
5 4 (18.18%) Project Management
5 4 (18.18%) PRINCE2
5 4 (18.18%) IIS
5 4 (18.18%) Risk Management
5 4 (18.18%) Contract Management
6 3 (13.64%) Cyber Essentials
6 3 (13.64%) Cyber Essentials PLUS
6 3 (13.64%) Relational Database
6 3 (13.64%) Back Office
6 3 (13.64%) CRM
6 3 (13.64%) Windows
6 3 (13.64%) C#
6 3 (13.64%) HTML
6 3 (13.64%) JavaScript
6 3 (13.64%) SQL
6 3 (13.64%) .NET
6 3 (13.64%) MySQL
6 3 (13.64%) SAP
6 3 (13.64%) ASP.NET
6 3 (13.64%) CSS
6 3 (13.64%) Web Services
6 3 (13.64%) XML
6 3 (13.64%) PRINCE

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (18.18%) IIS
2 1 (4.55%) SharePoint
Applications
1 1 (4.55%) Microsoft Excel
1 1 (4.55%) Microsoft Office
1 1 (4.55%) Microsoft PowerPoint
1 1 (4.55%) MS Visio
Business Applications
1 3 (13.64%) Dynamics CRM
2 2 (9.09%) SAP Hybris
3 1 (4.55%) Oracle Procure-to-Pay
Cloud Services
1 3 (13.64%) SaaS
2 1 (4.55%) IaaS
2 1 (4.55%) Office 365
Communications & Networking
1 3 (13.64%) Internet
2 2 (9.09%) DNS
3 1 (4.55%) TCP/IP
Database & Business Intelligence
1 3 (13.64%) MySQL
1 3 (13.64%) RDBMS
1 3 (13.64%) Relational Database
1 3 (13.64%) SQL Server
2 1 (4.55%) Oracle Reports
Development Applications
1 1 (4.55%) JIRA
General
1 5 (22.73%) Finance
2 3 (13.64%) Back Office
3 1 (4.55%) Banking
3 1 (4.55%) Corporate Banking
3 1 (4.55%) Local Government
3 1 (4.55%) Retail
3 1 (4.55%) Telecoms
Job Titles
1 8 (36.36%) Service Manager
2 6 (27.27%) Delivery Manager
2 6 (27.27%) Services Delivery Manager
3 5 (22.73%) IT Manager
4 4 (18.18%) IT Services Delivery Manager
4 4 (18.18%) IT Services Manager
5 3 (13.64%) Consultant
5 3 (13.64%) CRM Developer
5 3 (13.64%) Developer
5 3 (13.64%) Infrastructure Manager
5 3 (13.64%) Infrastructure Project Manager
5 3 (13.64%) ITIL Manager
5 3 (13.64%) Project Manager
6 2 (9.09%) Analyst
6 2 (9.09%) Business Analyst
6 2 (9.09%) ITIL Project Manager
6 2 (9.09%) Process Consultant
6 2 (9.09%) Senior Consultant
6 2 (9.09%) Senior Manager
6 2 (9.09%) Senior Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (13.64%) .NET
1 3 (13.64%) ASP.NET
1 3 (13.64%) CSS
1 3 (13.64%) HTML
1 3 (13.64%) Web Services
1 3 (13.64%) XML
2 1 (4.55%) Oracle Fusion
2 1 (4.55%) SAML
Miscellaneous
1 2 (9.09%) Data Centre
1 2 (9.09%) Management Information System
1 2 (9.09%) Virtual Team
2 1 (4.55%) Blackberry
2 1 (4.55%) PKI
2 1 (4.55%) Replication
2 1 (4.55%) Self-Motivation
Operating Systems
1 3 (13.64%) Windows
2 1 (4.55%) Windows 7
2 1 (4.55%) Windows Server
2 1 (4.55%) Windows Server 2012
Processes & Methodologies
1 9 (40.91%) Service Management
2 8 (36.36%) ITIL
3 4 (18.18%) Contract Management
3 4 (18.18%) People Management
3 4 (18.18%) PRINCE2
3 4 (18.18%) Project Management
3 4 (18.18%) Risk Management
4 3 (13.64%) CRM
4 3 (13.64%) Performance Management
4 3 (13.64%) PRINCE
4 3 (13.64%) Web Accessibility
5 2 (9.09%) Continuous Improvement
5 2 (9.09%) DNA
5 2 (9.09%) E-Commerce
5 2 (9.09%) Identity Management
5 2 (9.09%) Migration
5 2 (9.09%) Portfolio Management
5 2 (9.09%) Process Improvement
5 2 (9.09%) Programme Management
5 2 (9.09%) Trend Analysis
Programming Languages
1 3 (13.64%) C#
1 3 (13.64%) JavaScript
1 3 (13.64%) SQL
2 2 (9.09%) PowerShell
Qualifications
1 5 (22.73%) Security Cleared
2 2 (9.09%) SC Cleared
3 1 (4.55%) Degree
3 1 (4.55%) ITIL Certification
3 1 (4.55%) MCSE
3 1 (4.55%) Microsoft Certification
3 1 (4.55%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (22.73%) SLA
2 3 (13.64%) Cyber Essentials
2 3 (13.64%) Cyber Essentials PLUS
2 3 (13.64%) ISO/IEC 27001
2 3 (13.64%) WCAG
3 2 (9.09%) ISO/IEC 20000
4 1 (4.55%) QA
System Software
1 2 (9.09%) Active Directory
2 1 (4.55%) Active Directory Lightweight Directory Services
2 1 (4.55%) VMware Infrastructure
2 1 (4.55%) XenApp
Systems Management
1 1 (4.55%) Forefront Identity Manager
1 1 (4.55%) Microsoft Intune
1 1 (4.55%) SCCM
1 1 (4.55%) SCOM
1 1 (4.55%) Single Sign-On
1 1 (4.55%) WSUS
Vendors
1 6 (27.27%) Microsoft
2 3 (13.64%) SAP
3 2 (9.09%) Fujitsu
3 2 (9.09%) hybris
4 1 (4.55%) Apple
4 1 (4.55%) BT
4 1 (4.55%) Citrix
4 1 (4.55%) Oracle
4 1 (4.55%) VMware