Period
to 6 April 2020

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 6 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Delivery
East of England > Hertfordshire
6 months to
6 Apr 2020
Same period 2019 Same period 2018
Rank 58 64 74
Rank change year-on-year +6 +10 -10
Contract jobs citing Service Delivery 22 27 21
As % of all contract jobs advertised in Hertfordshire 1.98% 1.95% 1.39%
As % of the Processes & Methodologies category 2.45% 2.38% 1.70%
Number of daily rates quoted 13 18 9
Median daily rate £425 £440 £463
Median daily rate % change year-on-year -3.41% -4.86% +13.85%
10th Percentile £355 £307 £238
90th Percentile £570 £600 £616
East of England median daily rate £450 £438 £438
% change year-on-year +2.86% - +15.13%
Number of hourly rates quoted 0 2 0
Median hourly rate - £17.63 -
East of England median hourly rate £21.57 £16.50 £12.75
% change year-on-year +30.73% +29.41% -22.73%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 897 1,135 1,235
As % of all contract IT jobs advertised in Hertfordshire 80.74% 81.95% 81.84%
Number of daily rates quoted 502 643 655
Median daily rate £425 £440 £400
Median daily rate % change year-on-year -3.41% +10.00% -11.11%
10th Percentile £213 £250 £206
90th Percentile £588 £575 £569
East of England median daily rate £438 £450 £425
% change year-on-year -2.78% +5.88% +6.25%
Number of hourly rates quoted 44 60 72
Median hourly rate £18.37 £27.00 £17.50
Median hourly rate % change year-on-year -31.96% +54.29% -55.92%
10th Percentile £9.31 £11.14 £11.28
90th Percentile £60.75 £66.81 £47.15
Median hourly rate £21.00 £19.50 £21.50
% change year-on-year +7.69% -9.30% -34.85%

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Trend in Hertfordshire

3-month moving average daily rate quoted in jobs citing Service Delivery in Hertfordshire.

Daily rate trend for Service Delivery in Hertfordshire

Service Delivery
Daily Rate Histogram in Hertfordshire

Daily rate distribution for jobs citing Service Delivery in Hertfordshire over the 6 months to 6 April 2020.

Daily rate histogram for Service Delivery in Hertfordshire

Service Delivery
Contractor Hourly Rate Trend in Hertfordshire

3-month moving average hourly rates quoted in jobs citing Service Delivery in Hertfordshire.

Hourly rate trend for Service Delivery in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 6 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +2 5 £425 -6.59%
Hatfield +5 4 £350 -37.78% 1
Hemel Hempstead -9 3 £550 -
Welwyn Garden City - 2 £500 -
Stevenage +8 1 - - 2
Service Delivery
East of England

For the 6 months to 6 April 2020, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for Service Delivery.

1 9 (40.91%) SQL
1 9 (40.91%) ETL
1 9 (40.91%) Microsoft
2 8 (36.36%) Project Management
3 7 (31.82%) Business Intelligence
3 7 (31.82%) Python
3 7 (31.82%) OLAP
3 7 (31.82%) Degree
3 7 (31.82%) AWS
3 7 (31.82%) Analytical Skills
3 7 (31.82%) Data Structures
4 6 (27.27%) Power BI
4 6 (27.27%) Data Visualisation
4 6 (27.27%) Tableau
4 6 (27.27%) Data Analytics
4 6 (27.27%) Analytics
4 6 (27.27%) Amazon Redshift
4 6 (27.27%) Visualisation
4 6 (27.27%) ITIL
4 6 (27.27%) Cognos
4 6 (27.27%) Agile Software Development
4 6 (27.27%) Power Platform
5 5 (22.73%) Windows
5 5 (22.73%) Security Cleared
6 4 (18.18%) Test Scripting
6 4 (18.18%) Computer Science
6 4 (18.18%) Change Management
6 4 (18.18%) Stakeholder Management
7 3 (13.64%) Manufacturing
7 3 (13.64%) VMware

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.55%) Microsoft Excel
1 1 (4.55%) Microsoft Office
1 1 (4.55%) Microsoft Project
Business Applications
1 1 (4.55%) iTrent
Cloud Services
1 7 (31.82%) AWS
2 6 (27.27%) Power Platform
3 2 (9.09%) Azure
3 2 (9.09%) Office 365
4 1 (4.55%) Salesforce Service Cloud
Communications & Networking
1 2 (9.09%) WebEx
2 1 (4.55%) 3G
2 1 (4.55%) 4G
2 1 (4.55%) DAB
2 1 (4.55%) Firewall
2 1 (4.55%) GPRS
2 1 (4.55%) PSTN
2 1 (4.55%) SAN
2 1 (4.55%) VoIP
2 1 (4.55%) VPN
2 1 (4.55%) WAN
2 1 (4.55%) Wi-Fi
Database & Business Intelligence
1 7 (31.82%) OLAP
2 6 (27.27%) Amazon Redshift
2 6 (27.27%) Power BI
3 3 (13.64%) SQL Server
4 2 (9.09%) Oracle Database
4 2 (9.09%) Oracle Database 11g
4 2 (9.09%) SQL Server 2008
4 2 (9.09%) SQL Server 2017
4 2 (9.09%) SQLPlus
Development Applications
1 1 (4.55%) JIRA
General
1 3 (13.64%) Manufacturing
2 2 (9.09%) Arabic Language
2 2 (9.09%) Finance
2 2 (9.09%) Pharmaceutical
3 1 (4.55%) Publishing
3 1 (4.55%) Retail
3 1 (4.55%) Telecoms
Job Titles
1 6 (27.27%) Data Engineer
2 5 (22.73%) Developer
3 4 (18.18%) AWS Developer
3 4 (18.18%) AWS Engineer
4 2 (9.09%) Architect
4 2 (9.09%) Solutions Architect
5 1 (4.55%) Change Manager
5 1 (4.55%) Data Architect
5 1 (4.55%) Database Developer
5 1 (4.55%) DBA
5 1 (4.55%) Delivery Manager
5 1 (4.55%) Network Engineer
5 1 (4.55%) Network Manager
5 1 (4.55%) Network Support
5 1 (4.55%) Network Support Engineer
5 1 (4.55%) Oracle DBA
5 1 (4.55%) Product Owner
5 1 (4.55%) Service Transition Manager
5 1 (4.55%) Support Engineer
5 1 (4.55%) Support Manager
Miscellaneous
1 7 (31.82%) Analytical Skills
1 7 (31.82%) Data Structures
2 3 (13.64%) Management Information System
3 1 (4.55%) PMI
3 1 (4.55%) Replication
3 1 (4.55%) Self-Motivation
Operating Systems
1 5 (22.73%) Windows
2 2 (9.09%) Apple iOS
2 2 (9.09%) Windows 10
3 1 (4.55%) CentOS
3 1 (4.55%) Debian
3 1 (4.55%) Linux
3 1 (4.55%) Ubuntu
3 1 (4.55%) Unix
3 1 (4.55%) Windows Server
Processes & Methodologies
1 9 (40.91%) ETL
2 8 (36.36%) Project Management
3 7 (31.82%) Business Intelligence
4 6 (27.27%) Agile Software Development
4 6 (27.27%) Analytics
4 6 (27.27%) Data Analytics
4 6 (27.27%) Data Visualisation
4 6 (27.27%) ITIL
4 6 (27.27%) Visualisation
5 4 (18.18%) Change Management
5 4 (18.18%) Computer Science
5 4 (18.18%) Stakeholder Management
5 4 (18.18%) Test Scripting
6 3 (13.64%) PRINCE2
6 3 (13.64%) Project Delivery
6 3 (13.64%) Unit Testing
7 2 (9.09%) Data Mapping
7 2 (9.09%) Matrix Organization
7 2 (9.09%) SDLC
7 2 (9.09%) Translating Business Requirements
Programming Languages
1 9 (40.91%) SQL
2 7 (31.82%) Python
3 2 (9.09%) PL/SQL
4 1 (4.55%) PowerShell
Qualifications
1 7 (31.82%) Degree
2 5 (22.73%) Security Cleared
3 3 (13.64%) ITIL Certification
4 2 (9.09%) Oracle Certification
4 2 (9.09%) PMI Certification
4 2 (9.09%) PRINCE2 Practitioner
5 1 (4.55%) Computer Science Degree
5 1 (4.55%) DV Cleared
5 1 (4.55%) PMP
5 1 (4.55%) SC Cleared
Quality Assurance & Compliance
1 2 (9.09%) GDPR
System Software
1 2 (9.09%) Virtual Desktop
1 2 (9.09%) VMware Infrastructure
2 1 (4.55%) Active Directory
2 1 (4.55%) Hyper-V
Systems Management
1 2 (9.09%) Data Guard
1 2 (9.09%) Failover Clustering
1 2 (9.09%) Microsoft Clustering
1 2 (9.09%) Microsoft Intune
1 2 (9.09%) Oracle RMAN
2 1 (4.55%) Terraform
Vendors
1 9 (40.91%) Microsoft
2 6 (27.27%) Cognos
2 6 (27.27%) Tableau
3 3 (13.64%) VMware
4 2 (9.09%) Apple
4 2 (9.09%) Citrix
4 2 (9.09%) Oracle
5 1 (4.55%) Empirix
5 1 (4.55%) NetScout
5 1 (4.55%) Salesforce.com