Period
to 19 June 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 19 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
East of England > Hertfordshire
6 months to
19 Jun 2018
Same period 2017 Same period 2016
Rank 75 65 37
Rank change year-on-year -10 -28 +4
Contract jobs citing Service Delivery 18 26 46
As % of all contract IT jobs advertised in Hertfordshire 1.25% 2.10% 3.47%
As % of the Processes & Methodologies category 1.54% 2.61% 4.38%
Number of daily rates quoted 5 6 21
Hertfordshire median daily rate £350 £325 £363
Median daily rate % change year-on-year +7.69% -10.34% -9.38%
10th Percentile £121 £221 £158
90th Percentile £515 £513 £569
East of England median daily rate £350 £370 £363
% change year-on-year -5.41% +2.07% -7.94%
Number of hourly rates quoted 1 1 2
Hertfordshire median hourly rate £23.00 £13.87 £21.50
Median hourly rate % change year-on-year +65.83% -35.49% +44.78%
East of England median hourly rate £15.00 £13.72 £21.50
% change year-on-year +9.37% -36.21% +79.17%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,171 998 1,050
As % of all contract IT jobs advertised in Hertfordshire 81.38% 80.61% 79.25%
Number of daily rates quoted 633 517 540
Hertfordshire median daily rate £400 £425 £400
Median daily rate % change year-on-year -5.88% +6.25% +3.23%
10th Percentile £207 £213 £250
90th Percentile £569 £575 £550
East of England median daily rate £433 £425 £413
% change year-on-year +1.76% +3.03% +3.77%
Number of hourly rates quoted 83 65 54
Hertfordshire median hourly rate £17.32 £30.00 £30.00
Median hourly rate % change year-on-year -42.27% - +20.00%
10th Percentile £11.18 £11.31 £12.63
90th Percentile £46.00 £52.50 £52.25
East of England median hourly rate £17.41 £31.50 £25.00
% change year-on-year -44.73% +26.00% +8.70%

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hertfordshire.

Contractor daily rate trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Delivery in Hertfordshire over the 6 months to 19 June 2018.

Contractor daily rate histogram for Service Delivery in Hertfordshire

Service Delivery
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Hertfordshire.

Contractor hourly rate trend for Service Delivery in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 19 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -11 10 £105 - 1
Stevenage -7 3 - -
Hatfield +1 1 £600 +108.70% 1
Welwyn Garden City -5 1 - -
Rickmansworth - 1 £149 -
Service Delivery
East of England

For the 6 months to 19 June 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for Service Delivery.

1 8 (44.44%) Finance
2 6 (33.33%) Project Management
2 6 (33.33%) Stakeholder Engagement
3 5 (27.78%) Microsoft
3 5 (27.78%) Windows
3 5 (27.78%) Legal
4 4 (22.22%) SQL Server
4 4 (22.22%) ITIL
5 3 (16.67%) Windows 10
6 2 (11.11%) Change Control
6 2 (11.11%) Line Management
6 2 (11.11%) Decision-Making
6 2 (11.11%) Oracle
6 2 (11.11%) Sony
6 2 (11.11%) Firewall
6 2 (11.11%) Migration
6 2 (11.11%) LAN
6 2 (11.11%) WAN
6 2 (11.11%) TCP/IP
6 2 (11.11%) Active Directory
6 2 (11.11%) Microsoft Office
6 2 (11.11%) SAP
6 2 (11.11%) SQL
6 2 (11.11%) SharePoint
6 2 (11.11%) Video Conferencing
6 2 (11.11%) Windows 7
6 2 (11.11%) SaaS
6 2 (11.11%) SC Cleared
6 2 (11.11%) Security Cleared
6 2 (11.11%) Windows 8

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) SharePoint
2 1 (5.56%) Exchange Server 2003
2 1 (5.56%) Exchange Server 2013
2 1 (5.56%) MS Exchange
Applications
1 2 (11.11%) Microsoft Office
Business Applications
1 1 (5.56%) Oracle Procure-to-Pay
Cloud Services
1 2 (11.11%) SaaS
2 1 (5.56%) Amazon AWS
2 1 (5.56%) IaaS
2 1 (5.56%) Microsoft Azure
Communications & Networking
1 2 (11.11%) Firewall
1 2 (11.11%) LAN
1 2 (11.11%) TCP/IP
1 2 (11.11%) WAN
2 1 (5.56%) Broadband
2 1 (5.56%) Intranet
2 1 (5.56%) ISDN
2 1 (5.56%) Network Security
2 1 (5.56%) SAN
2 1 (5.56%) VPN
2 1 (5.56%) Wireshark
Database & Business Intelligence
1 4 (22.22%) SQL Server
2 1 (5.56%) GIS
2 1 (5.56%) Oracle Database
2 1 (5.56%) Oracle Database 11g
2 1 (5.56%) Oracle Database 12c
2 1 (5.56%) Oracle Reports
Development Applications
1 1 (5.56%) IDA Disassembler
1 1 (5.56%) JIRA
1 1 (5.56%) MSI
1 1 (5.56%) Visual Studio
1 1 (5.56%) WinDbg
General
1 8 (44.44%) Finance
2 5 (27.78%) Legal
3 2 (11.11%) Law
3 2 (11.11%) Retail
4 1 (5.56%) Back Office
4 1 (5.56%) Banking
4 1 (5.56%) Billing
4 1 (5.56%) Telecoms
Job Titles
1 6 (33.33%) Applications Manager
1 6 (33.33%) Applications Project Manager
1 6 (33.33%) Audit Manager
1 6 (33.33%) Project Manager
2 3 (16.67%) Analyst
3 2 (11.11%) Desktop Support
3 2 (11.11%) Finance Systems Analyst
3 2 (11.11%) Financial Analyst
3 2 (11.11%) Service Manager
4 1 (5.56%) Automation Architect
4 1 (5.56%) Business Finance Analyst
4 1 (5.56%) Finance Business Analyst
4 1 (5.56%) Information Systems Analyst
4 1 (5.56%) ITSM Specialist
4 1 (5.56%) Operational Security Manager
4 1 (5.56%) Oracle Business Analyst
4 1 (5.56%) SC Cleared Network Engineer
4 1 (5.56%) Service Improvement Manager
4 1 (5.56%) Service Improvement Specialist
4 1 (5.56%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 1 (5.56%) .NET
1 1 (5.56%) .NET Framework
1 1 (5.56%) HTML
1 1 (5.56%) Oracle Fusion
1 1 (5.56%) REST
1 1 (5.56%) XML
Miscellaneous
1 2 (11.11%) Video Conferencing
2 1 (5.56%) Fat Client
2 1 (5.56%) Management Information System
2 1 (5.56%) PKI
2 1 (5.56%) Self-Motivation
2 1 (5.56%) Thin Client
Operating Systems
1 5 (27.78%) Windows
2 3 (16.67%) Windows 10
3 2 (11.11%) Windows 7
3 2 (11.11%) Windows 8
4 1 (5.56%) Android
4 1 (5.56%) Linux
4 1 (5.56%) Solaris
4 1 (5.56%) Unix
4 1 (5.56%) Windows Server
4 1 (5.56%) Windows Server 2003
4 1 (5.56%) Windows Server 2008
4 1 (5.56%) Windows Server 2012
4 1 (5.56%) Windows Vista
Processes & Methodologies
1 6 (33.33%) Project Management
1 6 (33.33%) Stakeholder Engagement
2 4 (22.22%) ITIL
3 2 (11.11%) Change Control
3 2 (11.11%) Decision-Making
3 2 (11.11%) Incident Management
3 2 (11.11%) Line Management
3 2 (11.11%) Migration
4 1 (5.56%) Capacity Management
4 1 (5.56%) Contract Management
4 1 (5.56%) Data Loss Prevention
4 1 (5.56%) Expense Management
4 1 (5.56%) Portfolio Management
4 1 (5.56%) Problem-Solving
4 1 (5.56%) Record to Report
4 1 (5.56%) Secure Coding
4 1 (5.56%) Security Operations
4 1 (5.56%) SIEM
4 1 (5.56%) Waterfall
4 1 (5.56%) Web Filtering
Programming Languages
1 2 (11.11%) SQL
2 1 (5.56%) C#
2 1 (5.56%) PL/SQL
2 1 (5.56%) PowerShell
2 1 (5.56%) Python
2 1 (5.56%) Shell Script
2 1 (5.56%) T-SQL
Qualifications
1 2 (11.11%) SC Cleared
1 2 (11.11%) Security Cleared
2 1 (5.56%) CEH
2 1 (5.56%) CISM
2 1 (5.56%) CISSP
2 1 (5.56%) GISP
2 1 (5.56%) SANS
Quality Assurance & Compliance
1 1 (5.56%) ISO/IEC 27001
1 1 (5.56%) QA
1 1 (5.56%) SLA
System Software
1 2 (11.11%) Active Directory
2 1 (5.56%) Hyper-V
2 1 (5.56%) Microsoft App-V
2 1 (5.56%) Terminal Server
2 1 (5.56%) Virtual Desktop
2 1 (5.56%) XenApp
2 1 (5.56%) XenDesktop
Systems Management
1 1 (5.56%) Backup Exec
1 1 (5.56%) HP ALM
1 1 (5.56%) Oracle Enterprise Manager
1 1 (5.56%) Oracle RMAN
1 1 (5.56%) SCOM
Vendors
1 5 (27.78%) Microsoft
2 2 (11.11%) Oracle
2 2 (11.11%) SAP
2 2 (11.11%) Sony
3 1 (5.56%) Blue Prism
3 1 (5.56%) Citrix
3 1 (5.56%) Concur
3 1 (5.56%) HP
3 1 (5.56%) Juniper
3 1 (5.56%) Mapinfo
3 1 (5.56%) Veritas
3 1 (5.56%) VMware