Period
to 23 February 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 23 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
East of England > Hertfordshire
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 77 68 47
Rank change year-on-year -9 -21 +9
Contract jobs citing Service Delivery 24 25 44
As % of all contract IT jobs advertised in Hertfordshire 1.56% 1.86% 3.23%
As % of the Processes & Methodologies category 1.92% 2.38% 4.23%
Number of daily rates quoted 13 11 16
Hertfordshire median daily rate £400 £400 £365
Median daily rate % change year-on-year - +9.59% -3.95%
10th Percentile £273 £281 £185
90th Percentile £595 £550 £650
East of England median daily rate £456 £400 £370
% change year-on-year +14.06% +8.11% -1.33%
Number of hourly rates quoted 0 0 11
Hertfordshire median hourly rate - - £21.50
East of England median hourly rate £14.50 £16.50 £21.50
% change year-on-year -12.12% -23.26% +79.17%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,253 1,052 1,039
As % of all contract IT jobs advertised in Hertfordshire 81.68% 78.33% 76.23%
Number of daily rates quoted 625 592 521
Hertfordshire median daily rate £400 £425 £413
Median daily rate % change year-on-year -5.88% +3.03% +5.77%
10th Percentile £213 £210 £261
90th Percentile £575 £568 £575
East of England median daily rate £425 £400 £410
% change year-on-year +6.25% -2.44% +2.50%
Number of hourly rates quoted 55 56 89
Hertfordshire median hourly rate £24.00 £42.35 £22.50
Median hourly rate % change year-on-year -43.33% +88.22% -31.30%
10th Percentile £12.96 £11.10 £12.45
90th Percentile £47.40 £53.75 £52.25
East of England median hourly rate £35.00 £33.00 £30.00
% change year-on-year +6.06% +10.00% +33.33%

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hertfordshire.

Contractor daily rate trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Delivery in Hertfordshire over the 6 months to 23 February 2018.

Contractor daily rate histogram for Service Delivery in Hertfordshire

Service Delivery
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Hertfordshire.

Contractor hourly rate trend for Service Delivery in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 23 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage +2 6 £260 -
Watford -18 6 - - 4
Hatfield -3 2 £575 +100.00% 1
Waltham Cross - 1 £360 -
Rickmansworth - 1 £149 - 2
Service Delivery
East of England

For the 6 months to 23 February 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for Service Delivery.

1 7 (29.17%) ITIL
1 7 (29.17%) Project Management
2 6 (25.00%) Finance
2 6 (25.00%) SC Cleared
2 6 (25.00%) Security Cleared
3 5 (20.83%) Legal
3 5 (20.83%) TCP/IP
4 4 (16.67%) Windows
4 4 (16.67%) Microsoft
4 4 (16.67%) Agile Software Development
4 4 (16.67%) Incident Management
4 4 (16.67%) Stakeholder Engagement
4 4 (16.67%) Network Monitoring
5 3 (12.50%) Change Control
5 3 (12.50%) Windows 8
5 3 (12.50%) PMO
5 3 (12.50%) Network Security
5 3 (12.50%) Performance Management
5 3 (12.50%) Network Management
5 3 (12.50%) Juniper
5 3 (12.50%) SQL Server
5 3 (12.50%) Microsoft Office
5 3 (12.50%) VPN
5 3 (12.50%) Broadband
5 3 (12.50%) ISDN
5 3 (12.50%) LAN
5 3 (12.50%) WAN
6 2 (8.33%) Python
6 2 (8.33%) HP
6 2 (8.33%) Visual Studio

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.17%) SharePoint
Applications
1 3 (12.50%) Microsoft Office
Cloud Services
1 1 (4.17%) Amazon AWS
1 1 (4.17%) Microsoft Azure
1 1 (4.17%) SaaS
Communications & Networking
1 5 (20.83%) TCP/IP
2 3 (12.50%) Broadband
2 3 (12.50%) ISDN
2 3 (12.50%) LAN
2 3 (12.50%) Network Security
2 3 (12.50%) VPN
2 3 (12.50%) WAN
3 2 (8.33%) Intranet
3 2 (8.33%) Wireshark
4 1 (4.17%) Firewall
4 1 (4.17%) SNMP
4 1 (4.17%) Wireless
Database & Business Intelligence
1 3 (12.50%) SQL Server
2 1 (4.17%) DB2
2 1 (4.17%) GIS
Development Applications
1 2 (8.33%) MSI
1 2 (8.33%) Visual Studio
1 2 (8.33%) WinDbg
2 1 (4.17%) IDA Disassembler
General
1 6 (25.00%) Finance
2 5 (20.83%) Legal
3 2 (8.33%) Back Office
3 2 (8.33%) Billing
3 2 (8.33%) Telecoms
Job Titles
1 5 (20.83%) Analyst
1 5 (20.83%) Project Manager
2 4 (16.67%) Applications Manager
2 4 (16.67%) Applications Project Manager
2 4 (16.67%) Audit Manager
2 4 (16.67%) Service Manager
3 3 (12.50%) Network Engineer
3 3 (12.50%) Service Improvement Manager
4 2 (8.33%) Architect
4 2 (8.33%) Automation Architect
4 2 (8.33%) Business Analyst
4 2 (8.33%) Delivery Manager
4 2 (8.33%) ITSM Specialist
4 2 (8.33%) SC Cleared Network Engineer
4 2 (8.33%) Service Analyst
4 2 (8.33%) Service Improvement Specialist
4 2 (8.33%) Services Delivery Manager
5 1 (4.17%) Automation Developer
5 1 (4.17%) SAP Service Improvement Manager
5 1 (4.17%) SC Cleared Business Analyst
Libraries, Frameworks & Software Standards
1 2 (8.33%) .NET
1 2 (8.33%) .NET Framework
1 2 (8.33%) HTML
1 2 (8.33%) REST
1 2 (8.33%) XML
2 1 (4.17%) Web Services
Miscellaneous
1 2 (8.33%) Video Conferencing
2 1 (4.17%) Management Information System
2 1 (4.17%) PKI
2 1 (4.17%) PMI
2 1 (4.17%) User Experience
Operating Systems
1 4 (16.67%) Windows
2 3 (12.50%) Windows 8
3 2 (8.33%) Windows 10
3 2 (8.33%) Windows Server
3 2 (8.33%) Windows Server 2003
3 2 (8.33%) Windows Server 2008
3 2 (8.33%) Windows Server 2012
3 2 (8.33%) Windows Vista
4 1 (4.17%) Linux
4 1 (4.17%) Windows 7
Processes & Methodologies
1 7 (29.17%) ITIL
1 7 (29.17%) Project Management
2 4 (16.67%) Agile Software Development
2 4 (16.67%) Incident Management
2 4 (16.67%) Network Monitoring
2 4 (16.67%) Stakeholder Engagement
3 3 (12.50%) Change Control
3 3 (12.50%) Network Management
3 3 (12.50%) Performance Management
4 2 (8.33%) Asset Management
4 2 (8.33%) Change Management
4 2 (8.33%) Disaster Recovery
4 2 (8.33%) Facilities Management
4 2 (8.33%) ITSM
4 2 (8.33%) Problem Management
4 2 (8.33%) Statistics
4 2 (8.33%) Test Automation
4 2 (8.33%) Trend Analysis
4 2 (8.33%) Validation
4 2 (8.33%) Web Design
Programming Languages
1 2 (8.33%) C#
1 2 (8.33%) PowerShell
1 2 (8.33%) Python
2 1 (4.17%) SQL
Qualifications
1 6 (25.00%) SC Cleared
1 6 (25.00%) Security Cleared
2 1 (4.17%) CEH
2 1 (4.17%) Cisco Certification
2 1 (4.17%) CISM
2 1 (4.17%) CISSP
2 1 (4.17%) DV Cleared
2 1 (4.17%) GISP
2 1 (4.17%) ITIL Certification
2 1 (4.17%) MCSA
2 1 (4.17%) MCSE
2 1 (4.17%) Microsoft Certification
2 1 (4.17%) PMI Certification
2 1 (4.17%) SANS
Quality Assurance & Compliance
1 3 (12.50%) PMO
2 1 (4.17%) ISO 22301
2 1 (4.17%) ISO/IEC 27001
2 1 (4.17%) QA
System Software
1 2 (8.33%) Microsoft App-V
1 2 (8.33%) Virtual Desktop
2 1 (4.17%) Active Directory
2 1 (4.17%) VMware Infrastructure
Systems Management
1 2 (8.33%) HP ALM
2 1 (4.17%) Nagios
2 1 (4.17%) SCCM
2 1 (4.17%) WMI
Vendors
1 4 (16.67%) Microsoft
2 3 (12.50%) Juniper
3 2 (8.33%) HP
3 2 (8.33%) SAP
4 1 (4.17%) Blue Prism
4 1 (4.17%) Cisco
4 1 (4.17%) Citrix
4 1 (4.17%) Concur
4 1 (4.17%) Mapinfo
4 1 (4.17%) Oracle
4 1 (4.17%) SolarWinds
4 1 (4.17%) VMware