Period
to 19 October 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
East of England > Hertfordshire
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 79 79 71
Rank change year-on-year 0 -8 -18
Contract jobs citing Service Delivery 24 19 28
As % of all contract IT jobs advertised in Hertfordshire 1.50% 1.26% 1.98%
As % of the Processes & Methodologies category 1.84% 1.53% 2.52%
Number of daily rates quoted 15 10 17
Hertfordshire median daily rate £425 £400 £245
Median daily rate % change year-on-year +6.25% +63.27% -30.00%
10th Percentile £318 £309 £158
90th Percentile £488 £676 £425
East of England median daily rate £415 £420 £290
% change year-on-year -1.19% +44.83% -17.14%
Number of hourly rates quoted 2 1 0
Hertfordshire median hourly rate £20.25 £13.87 -
Median hourly rate % change year-on-year +46.00% - -
East of England median hourly rate £15.00 £13.79 £22.17
% change year-on-year +8.75% -37.77% +84.71%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,303 1,241 1,109
As % of all contract IT jobs advertised in Hertfordshire 81.59% 82.29% 78.37%
Number of daily rates quoted 770 623 606
Hertfordshire median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - +1.91%
10th Percentile £206 £213 £213
90th Percentile £569 £575 £538
East of England median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +3.23%
Number of hourly rates quoted 89 64 60
Hertfordshire median hourly rate £17.50 £16.81 £23.75
Median hourly rate % change year-on-year +4.14% -29.24% +13.10%
10th Percentile £11.18 £12.28 £11.02
90th Percentile £48.25 £45.70 £53.75
East of England median hourly rate £17.50 £30.25 £27.00
% change year-on-year -42.15% +12.04% +5.88%

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hertfordshire.

Contractor daily rate trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Delivery in Hertfordshire over the 6 months to 19 October 2018.

Contractor daily rate histogram for Service Delivery in Hertfordshire

Service Delivery
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Hertfordshire.

Contractor hourly rate trend for Service Delivery in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +12 11 £381 - 3
Hemel Hempstead -3 4 £450 +181.25%
Stevenage -13 2 - -
Hatfield +1 1 - - 1
Welwyn Garden City - 1 - -
Service Delivery
East of England

For the 6 months to 19 October 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for Service Delivery.

1 10 (41.67%) Service Management
2 9 (37.50%) ITIL
3 6 (25.00%) Project Management
3 6 (25.00%) SLA
3 6 (25.00%) Microsoft
4 5 (20.83%) SQL
4 5 (20.83%) SQL Server
4 5 (20.83%) Finance
4 5 (20.83%) Security Cleared
5 4 (16.67%) Risk Management
5 4 (16.67%) PRINCE2
5 4 (16.67%) Windows
5 4 (16.67%) People Management
5 4 (16.67%) Contract Management
6 3 (12.50%) Cyber Essentials
6 3 (12.50%) Cyber Essentials PLUS
6 3 (12.50%) Relational Database
6 3 (12.50%) Internet
6 3 (12.50%) RDBMS
6 3 (12.50%) IIS
6 3 (12.50%) ASP.NET
6 3 (12.50%) CSS
6 3 (12.50%) Web Services
6 3 (12.50%) XML
6 3 (12.50%) .NET
6 3 (12.50%) MySQL
6 3 (12.50%) C#
6 3 (12.50%) HTML
6 3 (12.50%) JavaScript
6 3 (12.50%) CRM

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.50%) IIS
2 1 (4.17%) Exchange Server 2003
2 1 (4.17%) Exchange Server 2013
2 1 (4.17%) MS Exchange
2 1 (4.17%) SharePoint
Applications
1 1 (4.17%) Microsoft Excel
1 1 (4.17%) Microsoft Office
1 1 (4.17%) Microsoft PowerPoint
1 1 (4.17%) MS Visio
Business Applications
1 3 (12.50%) Dynamics CRM
2 1 (4.17%) Oracle Procure-to-Pay
Cloud Services
1 3 (12.50%) SaaS
2 1 (4.17%) IaaS
Communications & Networking
1 3 (12.50%) Internet
2 1 (4.17%) Firewall
2 1 (4.17%) LAN
2 1 (4.17%) SAN
2 1 (4.17%) WAN
Database & Business Intelligence
1 5 (20.83%) SQL Server
2 3 (12.50%) MySQL
2 3 (12.50%) RDBMS
2 3 (12.50%) Relational Database
3 1 (4.17%) Oracle Database
3 1 (4.17%) Oracle Database 11g
3 1 (4.17%) Oracle Database 12c
3 1 (4.17%) Oracle Reports
Development Applications
1 1 (4.17%) JIRA
General
1 5 (20.83%) Finance
2 3 (12.50%) Back Office
3 2 (8.33%) Banking
3 2 (8.33%) Law
3 2 (8.33%) Retail
4 1 (4.17%) Corporate Banking
4 1 (4.17%) Local Government
4 1 (4.17%) Telecoms
Job Titles
1 9 (37.50%) Service Manager
2 7 (29.17%) Delivery Manager
2 7 (29.17%) Services Delivery Manager
3 5 (20.83%) IT Manager
3 5 (20.83%) Project Manager
4 4 (16.67%) IT Services Delivery Manager
4 4 (16.67%) IT Services Manager
5 3 (12.50%) CRM Developer
5 3 (12.50%) Developer
5 3 (12.50%) Infrastructure Manager
5 3 (12.50%) Infrastructure Project Manager
5 3 (12.50%) ITIL Manager
6 2 (8.33%) Analyst
6 2 (8.33%) Applications Manager
6 2 (8.33%) Audit Manager
6 2 (8.33%) Business Analyst
6 2 (8.33%) Desktop Support
6 2 (8.33%) Senior Manager
6 2 (8.33%) Senior Service Manager
6 2 (8.33%) Senior Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (12.50%) .NET
1 3 (12.50%) ASP.NET
1 3 (12.50%) CSS
1 3 (12.50%) HTML
1 3 (12.50%) Web Services
1 3 (12.50%) XML
2 1 (4.17%) Oracle Fusion
Miscellaneous
1 2 (8.33%) Data Centre
1 2 (8.33%) Virtual Team
2 1 (4.17%) Blackberry
2 1 (4.17%) Fat Client
2 1 (4.17%) Self-Motivation
2 1 (4.17%) Thin Client
2 1 (4.17%) Video Conferencing
Operating Systems
1 4 (16.67%) Windows
2 2 (8.33%) Windows 10
2 2 (8.33%) Windows 7
3 1 (4.17%) Android
3 1 (4.17%) Linux
3 1 (4.17%) Solaris
3 1 (4.17%) Unix
Processes & Methodologies
1 10 (41.67%) Service Management
2 9 (37.50%) ITIL
3 6 (25.00%) Project Management
4 4 (16.67%) Contract Management
4 4 (16.67%) People Management
4 4 (16.67%) PRINCE2
4 4 (16.67%) Risk Management
5 3 (12.50%) CRM
5 3 (12.50%) Migration
5 3 (12.50%) Performance Management
5 3 (12.50%) Portfolio Management
5 3 (12.50%) Web Accessibility
6 2 (8.33%) Acceptance Criteria
6 2 (8.33%) Infrastructure Management
6 2 (8.33%) ITSM
6 2 (8.33%) Procure-to-Pay
6 2 (8.33%) Resource Allocation
6 2 (8.33%) Stakeholder Engagement
6 2 (8.33%) Stakeholder Management
6 2 (8.33%) Trend Analysis
Programming Languages
1 5 (20.83%) SQL
2 3 (12.50%) C#
2 3 (12.50%) JavaScript
3 1 (4.17%) PL/SQL
3 1 (4.17%) Shell Script
3 1 (4.17%) T-SQL
Qualifications
1 5 (20.83%) Security Cleared
2 2 (8.33%) SC Cleared
3 1 (4.17%) Degree
3 1 (4.17%) ITIL Certification
3 1 (4.17%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (25.00%) SLA
2 3 (12.50%) Cyber Essentials
2 3 (12.50%) Cyber Essentials PLUS
2 3 (12.50%) ISO/IEC 27001
2 3 (12.50%) WCAG
3 2 (8.33%) ISO/IEC 20000
4 1 (4.17%) QA
System Software
1 1 (4.17%) Active Directory
1 1 (4.17%) Hyper-V
1 1 (4.17%) Terminal Server
1 1 (4.17%) XenApp
1 1 (4.17%) XenDesktop
Systems Management
1 1 (4.17%) Backup Exec
1 1 (4.17%) Oracle Enterprise Manager
1 1 (4.17%) Oracle RMAN
1 1 (4.17%) SCOM
Vendors
1 6 (25.00%) Microsoft
2 2 (8.33%) Fujitsu
2 2 (8.33%) Oracle
2 2 (8.33%) Sony
3 1 (4.17%) Apple
3 1 (4.17%) Citrix
3 1 (4.17%) SAP
3 1 (4.17%) Veritas
3 1 (4.17%) VMware