The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 26 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
East of England / Hertfordshire
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 52 37 42
Rank change year-on-year -15 +5  
Contract jobs citing Service Delivery 9 21 37
As % of all contract IT jobs advertised in Hertfordshire 1.43% 3.26% 4.14%
As % of the Processes & Methodologies category 1.76% 4.14% 5.24%
Number of daily rates quoted 2 5 20
Median daily rate £405 £200 £342
Median daily rate % change year-on-year +102.50% -41.43%  
90% offered a daily rate of more than £209 £165 £275
10% offered a daily rate of more than £601 £295 £538
UK excluding London median daily rate £414 £365 £387
% change year-on-year +13.49% -5.74%  
Number of hourly rates quoted 1 0 1
Median hourly rate £13.87 - £16.00
UK excluding London median hourly rate £16.00 £23.00 £16.00
% change year-on-year -30.43% +43.75%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Hertfordshire
Contract job vacancies with a requirement for process and methodology skills 510 507 706
As % of all contract IT job vacancies advertised in Hertfordshire 80.82% 78.60% 78.97%
Number of daily rates quoted 253 268 364
Median daily rate £425 £425 £377
Median daily rate % change year-on-year - +12.62%  
90% offered a daily rate of more than £264 £288 £290
10% offered a daily rate of more than £550 £500 £525
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 35 17 60
Median hourly rate £17.77 £25.00 £32.50
Median hourly rate % change year-on-year -28.92% -23.07%  
90% offered a hourly rate of more than £11.83 £15.00 £10.50
10% offered a hourly rate of more than £45.00 £52.50 £47.50
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Delivery
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hertfordshire.

Contractor daily rate trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Delivery in Hertfordshire over the 3 months to 26 June 2017.

Contractor daily rate histogram for Service Delivery in Hertfordshire

Service Delivery
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Hertfordshire.

Contractor hourly rate trend for Service Delivery in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -1 5 - -
Hemel Hempstead +3 1 £160 - 3
Stevenage -1 1 £650 - 1
Hatfield - 1 - - 7
Letchworth - 1 - -
Service Delivery
East of England

For the 6 months to 26 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Delivery.

1 13 (50.00%) ITIL
1 13 (50.00%) Windows
2 10 (38.46%) Microsoft
2 10 (38.46%) Project Management
3 9 (34.62%) PowerShell
3 9 (34.62%) Stakeholder Engagement
4 8 (30.77%) Office 365
4 8 (30.77%) Private Cloud
4 8 (30.77%) Stakeholder Management
5 7 (26.92%) Remedy
5 7 (26.92%) Management Information System
5 7 (26.92%) Risk Management
5 7 (26.92%) Microsoft Certification
5 7 (26.92%) MCSE
5 7 (26.92%) Visual Studio
5 7 (26.92%) Performance Monitoring
5 7 (26.92%) DevOps
5 7 (26.92%) SCOM
5 7 (26.92%) Hyper-V
5 7 (26.92%) Microsoft Azure
6 6 (23.08%) SLA
7 5 (19.23%) Finance
8 4 (15.38%) Service Management
8 4 (15.38%) Active Directory
8 4 (15.38%) Windows Server 2008
8 4 (15.38%) Windows 7
8 4 (15.38%) Windows Server 2012
8 4 (15.38%) Windows Server
9 3 (11.54%) Data Centre
9 3 (11.54%) Windows 8

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.85%) SharePoint
Applications
1 3 (11.54%) Microsoft Office
2 1 (3.85%) Microsoft Excel
2 1 (3.85%) Microsoft PowerPoint
2 1 (3.85%) Spreadsheet
Cloud Services
1 8 (30.77%) Office 365
2 7 (26.92%) Microsoft Azure
Communications & Networking
1 2 (7.69%) TCP/IP
1 2 (7.69%) Wireshark
2 1 (3.85%) DHCP
2 1 (3.85%) DNS
2 1 (3.85%) Internet
2 1 (3.85%) SAN
2 1 (3.85%) VLAN
2 1 (3.85%) VPN
2 1 (3.85%) Wireless
Database & Business Intelligence
1 2 (7.69%) SQL Server
2 1 (3.85%) Big Data
Development Applications
1 7 (26.92%) Visual Studio
2 2 (7.69%) MSI
General
1 5 (19.23%) Finance
2 3 (11.54%) Legal
3 2 (7.69%) Retail
4 1 (3.85%) Manufacturing
4 1 (3.85%) Marketing
Job Titles
1 13 (50.00%) Service Manager
2 12 (46.15%) Delivery Manager
2 12 (46.15%) Services Delivery Manager
3 4 (15.38%) Senior Delivery Manager
3 4 (15.38%) Senior Manager
3 4 (15.38%) Senior Service Manager
3 4 (15.38%) Senior Services Delivery Manager
4 3 (11.54%) Technical Delivery Manager
4 3 (11.54%) Technical Manager
4 3 (11.54%) Technical Service Delivery Manager
4 3 (11.54%) Technical Services Manager
5 2 (7.69%) Operations Manager
5 2 (7.69%) Systems Manager
6 1 (3.85%) 2nd Line Support
6 1 (3.85%) Customer Engineer
6 1 (3.85%) Help Desk Support
6 1 (3.85%) Senior Analyst
6 1 (3.85%) Senior Test Analyst
6 1 (3.85%) Support Engineer
6 1 (3.85%) Test Engineer
Miscellaneous
1 8 (30.77%) Private Cloud
2 7 (26.92%) Management Information System
3 3 (11.54%) Data Centre
4 1 (3.85%) Credit Risk
4 1 (3.85%) Driving Licence
4 1 (3.85%) Hybrid Cloud
Operating Systems
1 13 (50.00%) Windows
2 4 (15.38%) Windows 7
2 4 (15.38%) Windows Server
2 4 (15.38%) Windows Server 2008
2 4 (15.38%) Windows Server 2012
3 3 (11.54%) Windows 8
3 3 (11.54%) Windows XP
4 2 (7.69%) Windows Server 2003
4 2 (7.69%) Windows Vista
5 1 (3.85%) Android
5 1 (3.85%) Apple iOS
5 1 (3.85%) Windows 10
Processes & Methodologies
1 13 (50.00%) ITIL
2 10 (38.46%) Project Management
3 9 (34.62%) Stakeholder Engagement
4 8 (30.77%) Stakeholder Management
5 7 (26.92%) DevOps
5 7 (26.92%) Performance Monitoring
5 7 (26.92%) Risk Management
6 4 (15.38%) Service Management
7 3 (11.54%) Agile Software Development
8 2 (7.69%) Defect Management
8 2 (7.69%) Functional Testing
8 2 (7.69%) Migration
8 2 (7.69%) Release Management
8 2 (7.69%) SDLC
8 2 (7.69%) Software Testing
8 2 (7.69%) Test Automation
8 2 (7.69%) Test Strategy
8 2 (7.69%) Validation
8 2 (7.69%) Waterfall
9 1 (3.85%) Customer Engagement
Programming Languages
1 9 (34.62%) PowerShell
2 1 (3.85%) SQL
Qualifications
1 7 (26.92%) MCSE
1 7 (26.92%) Microsoft Certification
2 2 (7.69%) ISTQB
3 1 (3.85%) DBS Check
3 1 (3.85%) ITIL Certification
3 1 (3.85%) PMP
3 1 (3.85%) SC Cleared
3 1 (3.85%) Security Cleared
Quality Assurance & Compliance
1 6 (23.08%) SLA
2 1 (3.85%) GMP
System Software
1 7 (26.92%) Hyper-V
2 4 (15.38%) Active Directory
3 2 (7.69%) Microsoft App-V
3 2 (7.69%) Virtual Desktop
3 2 (7.69%) VMware Infrastructure
Systems Management
1 7 (26.92%) SCOM
2 3 (11.54%) SCCM
3 2 (7.69%) BladeLogic
3 2 (7.69%) HP Quality Center
Vendors
1 10 (38.46%) Microsoft
2 7 (26.92%) Remedy
3 2 (7.69%) BMC
3 2 (7.69%) HP
3 2 (7.69%) VMware
4 1 (3.85%) Apple
4 1 (3.85%) Cisco
4 1 (3.85%) Citrix
4 1 (3.85%) Computacenter
4 1 (3.85%) Wyse