Period
to 24 November 2017

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
East of England > Hertfordshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 87 77 55
Rank change year-on-year -10 -22 +4
Contract jobs citing Service Delivery 20 23 50
As % of all contract IT jobs advertised in Hertfordshire 1.25% 1.65% 3.10%
As % of the Processes & Methodologies category 1.56% 2.15% 4.11%
Number of daily rates quoted 13 14 20
Hertfordshire median daily rate £400 £368 £438
Median daily rate % change year-on-year +8.84% -16.00% -0.57%
10th Percentile £332 £188 £215
90th Percentile £655 £434 £650
East of England median daily rate £425 £300 £350
% change year-on-year +41.67% -14.29% -16.17%
Number of hourly rates quoted 0 0 6
Hertfordshire median hourly rate - - £21.50
East of England median hourly rate £12.86 £22.17 £12.00
% change year-on-year -41.99% +84.71% -9.09%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1278 1070 1218
As % of all contract IT jobs advertised in Hertfordshire 80.18% 76.81% 75.61%
Number of daily rates quoted 635 623 615
Hertfordshire median daily rate £400 £413 £400
Median daily rate % change year-on-year -3.03% +3.13% +6.67%
10th Percentile £213 £225 £225
90th Percentile £575 £550 £575
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 67 56 97
Hertfordshire median hourly rate £19.00 £32.25 £21.00
Median hourly rate % change year-on-year -41.09% +53.57% +31.25%
10th Percentile £13.00 £10.25 £9.60
90th Percentile £46.80 £53.75 £43.00
East of England median hourly rate £31.50 £32.00 £23.63
% change year-on-year -1.56% +35.45% -1.56%

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hertfordshire.

Contractor daily rate trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Delivery in Hertfordshire over the 6 months to 24 November 2017.

Contractor daily rate histogram for Service Delivery in Hertfordshire

Service Delivery
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Hertfordshire.

Contractor hourly rate trend for Service Delivery in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage -7 4 £403 -
Watford -13 3 - - 2
Rickmansworth - 2 - -
Hatfield - 1 £550 - 1
Waltham Cross - 1 £360 -
Service Delivery
East of England

For the 6 months to 24 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Delivery.

1 9 (45.00%) ITIL
2 7 (35.00%) Project Management
3 5 (25.00%) Windows
4 4 (20.00%) Security Cleared
4 4 (20.00%) SC Cleared
4 4 (20.00%) Change Management
4 4 (20.00%) Finance
5 3 (15.00%) Juniper
5 3 (15.00%) MCSE
5 3 (15.00%) Visual Studio
5 3 (15.00%) LAN
5 3 (15.00%) TCP/IP
5 3 (15.00%) VPN
5 3 (15.00%) Cisco
5 3 (15.00%) Microsoft
5 3 (15.00%) Microsoft Certification
5 3 (15.00%) VMware Infrastructure
5 3 (15.00%) PowerShell
5 3 (15.00%) Network Management
5 3 (15.00%) Change Control
5 3 (15.00%) Stakeholder Management
5 3 (15.00%) VMware
5 3 (15.00%) Agile Software Development
5 3 (15.00%) Asset Management
5 3 (15.00%) Private Cloud
5 3 (15.00%) Network Monitoring
5 3 (15.00%) PMO
6 2 (10.00%) Performance Monitoring
6 2 (10.00%) DevOps
6 2 (10.00%) Windows Server

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.00%) SharePoint
Applications
1 1 (5.00%) Microsoft Office
Cloud Services
1 2 (10.00%) Microsoft Azure
1 2 (10.00%) Office 365
Communications & Networking
1 3 (15.00%) LAN
1 3 (15.00%) TCP/IP
1 3 (15.00%) VPN
2 2 (10.00%) Broadband
2 2 (10.00%) ISDN
2 2 (10.00%) Network Security
2 2 (10.00%) VLAN
2 2 (10.00%) WAN
3 1 (5.00%) BGP
3 1 (5.00%) DHCP
3 1 (5.00%) DNS
3 1 (5.00%) DWDM
3 1 (5.00%) NetScaler
3 1 (5.00%) OSPF
3 1 (5.00%) SAN
3 1 (5.00%) SNMP
3 1 (5.00%) Wireless
3 1 (5.00%) Wireshark
Database & Business Intelligence
1 1 (5.00%) DB2
1 1 (5.00%) SQL Server
Development Applications
1 3 (15.00%) Visual Studio
2 1 (5.00%) MSI
2 1 (5.00%) WinDbg
General
1 4 (20.00%) Finance
2 2 (10.00%) Automotive
3 1 (5.00%) Back Office
3 1 (5.00%) Local Government
3 1 (5.00%) Manufacturing
Job Titles
1 5 (25.00%) Service Manager
2 4 (20.00%) Delivery Manager
2 4 (20.00%) Services Delivery Manager
3 3 (15.00%) Analyst
3 3 (15.00%) Project Manager
3 3 (15.00%) Service Improvement Manager
4 2 (10.00%) Business Analyst
4 2 (10.00%) IT Manager
4 2 (10.00%) ITSM Specialist
4 2 (10.00%) Network Engineer
4 2 (10.00%) Service Improvement Specialist
5 1 (5.00%) Digital Analyst
5 1 (5.00%) Digital Business Analyst
5 1 (5.00%) IT Analyst
5 1 (5.00%) LAN Engineer
5 1 (5.00%) Risk Business Analyst
5 1 (5.00%) SAP Service Improvement Manager
5 1 (5.00%) SC Cleared Business Analyst
5 1 (5.00%) SC Cleared Network Engineer
5 1 (5.00%) Site Manager
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
1 1 (5.00%) .NET Framework
1 1 (5.00%) REST
1 1 (5.00%) Web Services
1 1 (5.00%) XML
Miscellaneous
1 3 (15.00%) Private Cloud
2 2 (10.00%) Management Information System
3 1 (5.00%) Hybrid Cloud
3 1 (5.00%) PMI
3 1 (5.00%) User Experience
Operating Systems
1 5 (25.00%) Windows
2 2 (10.00%) Windows Server
2 2 (10.00%) Windows Server 2012
3 1 (5.00%) Linux
3 1 (5.00%) Windows 10
3 1 (5.00%) Windows 8
3 1 (5.00%) Windows Server 2003
3 1 (5.00%) Windows Server 2008
3 1 (5.00%) Windows Vista
Processes & Methodologies
1 9 (45.00%) ITIL
2 7 (35.00%) Project Management
3 4 (20.00%) Change Management
4 3 (15.00%) Agile Software Development
4 3 (15.00%) Asset Management
4 3 (15.00%) Change Control
4 3 (15.00%) Network Management
4 3 (15.00%) Network Monitoring
4 3 (15.00%) Stakeholder Management
5 2 (10.00%) DevOps
5 2 (10.00%) Incident Management
5 2 (10.00%) ITSM
5 2 (10.00%) Performance Management
5 2 (10.00%) Performance Monitoring
5 2 (10.00%) PRINCE2
5 2 (10.00%) Problem Management
5 2 (10.00%) Risk Management
5 2 (10.00%) Validation
6 1 (5.00%) Disaster Recovery
6 1 (5.00%) RAD
Programming Languages
1 3 (15.00%) PowerShell
2 1 (5.00%) C#
2 1 (5.00%) Python
2 1 (5.00%) SQL
Qualifications
1 4 (20.00%) SC Cleared
1 4 (20.00%) Security Cleared
2 3 (15.00%) MCSE
2 3 (15.00%) Microsoft Certification
3 2 (10.00%) Cisco Certification
3 2 (10.00%) DV Cleared
3 2 (10.00%) ITIL Certification
4 1 (5.00%) CCDP
4 1 (5.00%) CCNP
4 1 (5.00%) Degree
4 1 (5.00%) JNCIS
4 1 (5.00%) MCSA
4 1 (5.00%) PMI Certification
4 1 (5.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (15.00%) PMO
2 1 (5.00%) GMP
2 1 (5.00%) ISO 22301
System Software
1 3 (15.00%) VMware Infrastructure
2 2 (10.00%) Hyper-V
3 1 (5.00%) Active Directory
3 1 (5.00%) Microsoft App-V
3 1 (5.00%) Virtual Desktop
3 1 (5.00%) VMware ESXi
Systems Management
1 2 (10.00%) SCOM
2 1 (5.00%) Nagios
2 1 (5.00%) SCCM
2 1 (5.00%) WMI
Vendors
1 3 (15.00%) Cisco
1 3 (15.00%) Juniper
1 3 (15.00%) Microsoft
1 3 (15.00%) VMware
2 2 (10.00%) Remedy
3 1 (5.00%) Brocade
3 1 (5.00%) Citrix
3 1 (5.00%) Fujitsu
3 1 (5.00%) HP
3 1 (5.00%) Oracle
3 1 (5.00%) SAP
3 1 (5.00%) SolarWinds