Period
to 15 August 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 15 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
East of England > Hertfordshire
6 months to
15 Aug 2018
Same period 2017 Same period 2016
Rank 74 72 45
Rank change year-on-year -2 -27 +1
Contract jobs citing Service Delivery 25 21 43
As % of all contract IT jobs advertised in Hertfordshire 1.59% 1.63% 2.98%
As % of the Processes & Methodologies category 1.95% 2.00% 3.75%
Number of daily rates quoted 15 4 17
Hertfordshire median daily rate £388 £427 £230
Median daily rate % change year-on-year -9.14% +85.43% -42.50%
10th Percentile £214 £233 £171
90th Percentile £488 £615 £611
East of England median daily rate £375 £378 £348
% change year-on-year -0.66% +8.63% -6.76%
Number of hourly rates quoted 1 1 0
Hertfordshire median hourly rate £23.00 £13.87 -
Median hourly rate % change year-on-year +65.83% - -
East of England median hourly rate £14.75 £13.79 £20.83
% change year-on-year +6.94% -33.79% +44.40%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,284 1,049 1,146
As % of all contract IT jobs advertised in Hertfordshire 81.78% 81.25% 79.31%
Number of daily rates quoted 741 541 611
Hertfordshire median daily rate £413 £413 £400
Median daily rate % change year-on-year - +3.13% +5.12%
10th Percentile £210 £213 £220
90th Percentile £569 £588 £550
East of England median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +3.23%
Number of hourly rates quoted 94 66 46
Hertfordshire median hourly rate £17.32 £16.82 £22.50
Median hourly rate % change year-on-year +2.97% -25.24% +21.62%
10th Percentile £11.10 £11.76 £9.63
90th Percentile £46.25 £45.75 £53.75
East of England median hourly rate £17.50 £26.00 £25.00
% change year-on-year -32.69% +4.00% +8.70%

Service Delivery
Job Vacancy Trend in Hertfordshire

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Hertfordshire.

Contractor daily rate trend for Service Delivery in Hertfordshire

Service Delivery
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing Service Delivery in Hertfordshire over the 6 months to 15 August 2018.

Contractor daily rate histogram for Service Delivery in Hertfordshire

Service Delivery
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Hertfordshire.

Contractor hourly rate trend for Service Delivery in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 6 months to 15 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +4 13 £381 - 3
Hemel Hempstead -9 4 £450 +181.25% 2
Stevenage -14 2 - -
Rickmansworth -7 1 £149 -
Welwyn Garden City -13 1 - -
Service Delivery
East of England

For the 6 months to 15 August 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for Service Delivery.

1 10 (40.00%) ITIL
1 10 (40.00%) Service Management
2 7 (28.00%) Microsoft
3 6 (24.00%) Project Management
3 6 (24.00%) SLA
4 5 (20.00%) SQL Server
4 5 (20.00%) Finance
5 4 (16.00%) Risk Management
5 4 (16.00%) SQL
5 4 (16.00%) PRINCE2
5 4 (16.00%) Windows
5 4 (16.00%) ISO/IEC 27001
5 4 (16.00%) Security Cleared
5 4 (16.00%) SaaS
5 4 (16.00%) People Management
5 4 (16.00%) Contract Management
6 3 (12.00%) Cyber Essentials
6 3 (12.00%) Cyber Essentials PLUS
6 3 (12.00%) Portfolio Management
6 3 (12.00%) Performance Management
7 2 (8.00%) Sony
7 2 (8.00%) Firewall
7 2 (8.00%) ITSM
7 2 (8.00%) Law
7 2 (8.00%) Internet
7 2 (8.00%) Active Directory
7 2 (8.00%) RDBMS
7 2 (8.00%) CRM
7 2 (8.00%) SharePoint
7 2 (8.00%) .NET

Service Delivery
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.00%) IIS
1 2 (8.00%) SharePoint
2 1 (4.00%) Exchange Server 2003
2 1 (4.00%) Exchange Server 2013
2 1 (4.00%) MS Exchange
Applications
1 2 (8.00%) Microsoft Office
2 1 (4.00%) Microsoft Excel
2 1 (4.00%) Microsoft PowerPoint
2 1 (4.00%) MS Visio
Business Applications
1 2 (8.00%) Dynamics CRM
2 1 (4.00%) Oracle Procure-to-Pay
Cloud Services
1 4 (16.00%) SaaS
2 1 (4.00%) Amazon AWS
2 1 (4.00%) IaaS
2 1 (4.00%) Microsoft Azure
Communications & Networking
1 2 (8.00%) Firewall
1 2 (8.00%) Internet
2 1 (4.00%) LAN
2 1 (4.00%) SAN
2 1 (4.00%) WAN
Database & Business Intelligence
1 5 (20.00%) SQL Server
2 2 (8.00%) MySQL
2 2 (8.00%) RDBMS
2 2 (8.00%) Relational Database
3 1 (4.00%) Oracle Database
3 1 (4.00%) Oracle Database 11g
3 1 (4.00%) Oracle Database 12c
3 1 (4.00%) Oracle Reports
Development Applications
1 1 (4.00%) IDA Disassembler
1 1 (4.00%) JIRA
General
1 5 (20.00%) Finance
2 2 (8.00%) Back Office
2 2 (8.00%) Law
2 2 (8.00%) Retail
3 1 (4.00%) Banking
3 1 (4.00%) Legal
3 1 (4.00%) Local Government
3 1 (4.00%) Telecoms
Job Titles
1 10 (40.00%) Service Manager
2 7 (28.00%) Delivery Manager
2 7 (28.00%) Services Delivery Manager
3 6 (24.00%) IT Manager
4 5 (20.00%) Project Manager
5 4 (16.00%) IT Services Delivery Manager
5 4 (16.00%) IT Services Manager
6 3 (12.00%) Analyst
6 3 (12.00%) Infrastructure Manager
6 3 (12.00%) Infrastructure Project Manager
6 3 (12.00%) ITIL Manager
7 2 (8.00%) Applications Manager
7 2 (8.00%) Audit Manager
7 2 (8.00%) Business Analyst
7 2 (8.00%) Desktop Support
7 2 (8.00%) Developer
7 2 (8.00%) Microsoft Developer
7 2 (8.00%) Senior Manager
7 2 (8.00%) Senior Services Delivery Manager
7 2 (8.00%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (8.00%) .NET
1 2 (8.00%) ASP.NET
1 2 (8.00%) CSS
1 2 (8.00%) HTML
1 2 (8.00%) Web Services
1 2 (8.00%) XML
2 1 (4.00%) Oracle Fusion
Miscellaneous
1 2 (8.00%) Data Centre
1 2 (8.00%) Virtual Team
2 1 (4.00%) Fat Client
2 1 (4.00%) Management Information System
2 1 (4.00%) PKI
2 1 (4.00%) Thin Client
2 1 (4.00%) Video Conferencing
Operating Systems
1 4 (16.00%) Windows
2 2 (8.00%) Windows 10
2 2 (8.00%) Windows 7
3 1 (4.00%) Android
3 1 (4.00%) Linux
3 1 (4.00%) Solaris
3 1 (4.00%) Unix
3 1 (4.00%) Windows 8
Processes & Methodologies
1 10 (40.00%) ITIL
1 10 (40.00%) Service Management
2 6 (24.00%) Project Management
3 4 (16.00%) Contract Management
3 4 (16.00%) People Management
3 4 (16.00%) PRINCE2
3 4 (16.00%) Risk Management
4 3 (12.00%) Performance Management
4 3 (12.00%) Portfolio Management
5 2 (8.00%) CRM
5 2 (8.00%) Information Security
5 2 (8.00%) Infrastructure Management
5 2 (8.00%) ITSM
5 2 (8.00%) Migration
5 2 (8.00%) Procure-to-Pay
5 2 (8.00%) Resource Allocation
5 2 (8.00%) Stakeholder Engagement
5 2 (8.00%) Stakeholder Management
5 2 (8.00%) Trend Analysis
5 2 (8.00%) Web Accessibility
Programming Languages
1 4 (16.00%) SQL
2 2 (8.00%) C#
2 2 (8.00%) JavaScript
3 1 (4.00%) PL/SQL
3 1 (4.00%) Shell Script
3 1 (4.00%) T-SQL
Qualifications
1 4 (16.00%) Security Cleared
2 1 (4.00%) CEH
2 1 (4.00%) CISM
2 1 (4.00%) CISSP
2 1 (4.00%) Degree
2 1 (4.00%) GISP
2 1 (4.00%) ITIL Certification
2 1 (4.00%) PRINCE2 Practitioner
2 1 (4.00%) SANS
2 1 (4.00%) SC Cleared
Quality Assurance & Compliance
1 6 (24.00%) SLA
2 4 (16.00%) ISO/IEC 27001
3 3 (12.00%) Cyber Essentials
3 3 (12.00%) Cyber Essentials PLUS
4 2 (8.00%) ISO/IEC 20000
4 2 (8.00%) QA
4 2 (8.00%) WCAG
System Software
1 2 (8.00%) Active Directory
2 1 (4.00%) Hyper-V
2 1 (4.00%) Terminal Server
2 1 (4.00%) XenApp
2 1 (4.00%) XenDesktop
Systems Management
1 1 (4.00%) Backup Exec
1 1 (4.00%) Oracle Enterprise Manager
1 1 (4.00%) Oracle RMAN
1 1 (4.00%) SCOM
Vendors
1 7 (28.00%) Microsoft
2 2 (8.00%) Fujitsu
2 2 (8.00%) Oracle
2 2 (8.00%) SAP
2 2 (8.00%) Sony
3 1 (4.00%) Citrix
3 1 (4.00%) Concur
3 1 (4.00%) Veritas
3 1 (4.00%) VMware