Period
to 20 July 2018

The median contractor rate for a Service Manager was £414 per day in advertised job vacancies in the East of England during the 6 months to 20 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Manager
England > East of England
6 months to
20 Jul 2018
Same period 2017 Same period 2016
Rank 143 165 157
Rank change year-on-year +22 -8 +8
Contract jobs requiring a Service Manager 52 33 41
As % of all contract IT jobs advertised in the East of England 1.09% 0.71% 0.79%
As % of the Job Titles category 1.16% 0.75% 0.82%
Number of daily rates quoted 38 18 31
East of England median daily rate £414 £444 £400
Median daily rate % change year-on-year -6.76% +10.94% -0.62%
10th Percentile £313 £387 £313
90th Percentile £538 £500 £525
England median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +4.94%
Number of hourly rates quoted 1 0 0
East of England median hourly rate £17.35 - -
England median hourly rate £39.97 £26.55 £29.50
% change year-on-year +50.53% -9.99% +28.26%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
East of England
Contract vacancies in the East of England with a recognized job title 4,502 4,404 4,991
% of contract IT jobs with a recognized job title 94.48% 94.30% 96.15%
Number of daily rates quoted 2,567 2,615 2,911
East of England median daily rate £425 £405 £400
Median daily rate % change year-on-year +4.94% +1.25% +6.67%
10th Percentile £185 £205 £206
90th Percentile £575 £575 £545
England median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 321 341 355
East of England median hourly rate £16.50 £17.50 £20.00
Median hourly rate % change year-on-year -5.71% -12.50% -
10th Percentile £11.38 £10.50 £11.43
90th Percentile £46.00 £47.50 £45.60
England median hourly rate £18.70 £18.22 £19.00
% change year-on-year +2.63% -4.11% +8.57%

Service Manager
Job Vacancy Trend in the East of England

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Service Manager in the East of England

Service Manager
Contractor Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in the East of England.

Contractor daily rate trend for Service Manager in the East of England

Service Manager
Contractor Daily Rate Histogram in the East of England

The daily rate distribution of IT jobs citing Service Manager in the East of England over the 6 months to 20 July 2018.

Contractor daily rate histogram for Service Manager in the East of England

Service Manager
Contractor Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Manager in the East of England.

Contractor hourly rate trend for Service Manager in the East of England

Service Manager
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the East of England region over the 6 months to 20 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bedfordshire +3 17 £375 -10.18% 5
Cambridgeshire +11 13 £475 - 6
Hertfordshire -3 11 £463 +2.78% 4
Norfolk +15 5 £325 -7.14%
Essex +11 5 £575 +27.78% 2
Suffolk -14 1 - - 2
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 20 July 2018, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East of England region featuring Service Manager in the job title.

1 31 (59.62%) ITIL
2 25 (48.08%) Service Management
3 17 (32.69%) Service Design
4 15 (28.85%) Service Delivery
5 14 (26.92%) ITIL V3
6 9 (17.31%) Agile Software Development
7 7 (13.46%) Stakeholder Management
7 7 (13.46%) Incident Management
7 7 (13.46%) SLA
7 7 (13.46%) Problem Management
8 6 (11.54%) Release Management
8 6 (11.54%) Retail
9 5 (9.62%) Degree
9 5 (9.62%) Change Management
9 5 (9.62%) ITSM
9 5 (9.62%) Active Directory
9 5 (9.62%) SAP
9 5 (9.62%) Computer Science
10 4 (7.69%) QA
10 4 (7.69%) Line Management
10 4 (7.69%) Concur
10 4 (7.69%) Problem-Solving
10 4 (7.69%) ITIL Certification
10 4 (7.69%) Project Management
10 4 (7.69%) Management Information System
10 4 (7.69%) Pharmaceutical
10 4 (7.69%) Business Continuity
10 4 (7.69%) Finance
11 3 (5.77%) Supplier Management
11 3 (5.77%) Risk Management

Service Manager Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (1.92%) Magento
Cloud Services
1 3 (5.77%) SaaS
2 2 (3.85%) Office 365
3 1 (1.92%) Amazon AWS
Development Applications
1 1 (1.92%) CA Gen
General
1 6 (11.54%) Retail
2 4 (7.69%) Finance
2 4 (7.69%) Pharmaceutical
3 1 (1.92%) Banking
3 1 (1.92%) Electronics
3 1 (1.92%) Manufacturing
3 1 (1.92%) Marketing
3 1 (1.92%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.92%) .NET
1 1 (1.92%) SAML
1 1 (1.92%) Web Services
Miscellaneous
1 5 (9.62%) Computer Science
2 4 (7.69%) Management Information System
3 2 (3.85%) Data Centre
3 2 (3.85%) Self-Motivation
3 2 (3.85%) User Experience
4 1 (1.92%) Greenfield Project
Operating Systems
1 1 (1.92%) Unix
Processes & Methodologies
1 31 (59.62%) ITIL
2 25 (48.08%) Service Management
3 17 (32.69%) Service Design
4 15 (28.85%) Service Delivery
5 14 (26.92%) ITIL V3
6 9 (17.31%) Agile Software Development
7 7 (13.46%) Incident Management
7 7 (13.46%) Problem Management
7 7 (13.46%) Stakeholder Management
8 6 (11.54%) Release Management
9 5 (9.62%) Change Management
9 5 (9.62%) ITSM
10 4 (7.69%) Business Continuity
10 4 (7.69%) Line Management
10 4 (7.69%) Problem-Solving
10 4 (7.69%) Project Management
11 3 (5.77%) Coaching
11 3 (5.77%) Contract Management
11 3 (5.77%) Matrix Organization
11 3 (5.77%) People Management
Programming Languages
1 3 (5.77%) SQL
Qualifications
1 5 (9.62%) Degree
2 4 (7.69%) ITIL Certification
3 1 (1.92%) Computer Science Degree
3 1 (1.92%) ITIL Foundation Certificate
3 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 7 (13.46%) SLA
2 4 (7.69%) QA
3 1 (1.92%) GxP
3 1 (1.92%) ISO/IEC 20000
3 1 (1.92%) Sarbanes-Oxley
System Software
1 5 (9.62%) Active Directory
Vendors
1 5 (9.62%) SAP
2 4 (7.69%) Concur
3 1 (1.92%) Informatica
3 1 (1.92%) Microsoft
3 1 (1.92%) Oracle