Period
to 21 August 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 21 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
21 Aug 2018
Same period 2017 Same period 2016
Rank 23 38 20
Rank change year-on-year +15 -18 -2
Contract jobs citing ITIL 95 59 93
As % of all contract IT jobs advertised in Hertfordshire 5.90% 4.53% 6.45%
As % of the Processes & Methodologies category 7.22% 5.60% 8.14%
Number of daily rates quoted 55 23 54
Hertfordshire median daily rate £338 £350 £358
Median daily rate % change year-on-year -3.57% -2.10% -4.07%
10th Percentile £160 £155 £205
90th Percentile £473 £470 £484
East of England median daily rate £364 £350 £350
% change year-on-year +3.93% - -
Number of hourly rates quoted 12 6 6
Hertfordshire median hourly rate £16.50 £16.81 £18.25
Median hourly rate % change year-on-year -1.81% -7.92% +37.74%
10th Percentile £14.00 £14.64 £13.25
90th Percentile £32.23 £17.82 £20.00
East of England median hourly rate £15.00 £16.43 £17.50
% change year-on-year -8.70% -6.11% +29.63%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,316 1,053 1,143
As % of all contract IT jobs advertised in Hertfordshire 81.74% 80.88% 79.32%
Number of daily rates quoted 760 536 618
Hertfordshire median daily rate £413 £413 £400
Median daily rate % change year-on-year - +3.13% +3.23%
10th Percentile £205 £213 £220
90th Percentile £569 £588 £541
East of England median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% +3.23%
Number of hourly rates quoted 98 66 46
Hertfordshire median hourly rate £17.32 £16.82 £22.50
Median hourly rate % change year-on-year +2.97% -25.24% +21.62%
10th Percentile £10.97 £11.76 £9.63
90th Percentile £46.25 £44.38 £53.75
East of England median hourly rate £17.50 £26.00 £25.00
% change year-on-year -32.69% +4.00% +16.14%

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Hertfordshire.

Contractor daily rate trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 21 August 2018.

Contractor daily rate histogram for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Hertfordshire.

Contractor hourly rate trend for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 21 August 2018.

Contractor hourly rate histogram for ITIL in Hertfordshire

ITIL
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 21 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +5 24 £375 -6.25% 3
Hatfield +2 12 £400 +14.29% 5
Stevenage -2 12 £210 - 1
Welwyn Garden City -8 7 - -
Rickmansworth -2 6 £220 +37.50%
Hemel Hempstead -8 5 £413 +3.13% 2
St Albans - 3 - - 2
Hitchin -2 1 £170 -51.43%
Royston - 1 £413 -
Cheshunt - 1 - -
ITIL
East of England

For the 6 months to 21 August 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for ITIL.

1 35 (36.84%) Windows
2 32 (33.68%) Service Management
3 27 (28.42%) Change Management
4 26 (27.37%) VMware
5 20 (21.05%) VMware Infrastructure
5 20 (21.05%) Windows Server
6 19 (20.00%) Active Directory
7 18 (18.95%) Microsoft
8 15 (15.79%) SSL
8 15 (15.79%) Microsoft Office
8 15 (15.79%) Management Information System
8 15 (15.79%) Windows Server 2008
8 15 (15.79%) Security Cleared
8 15 (15.79%) Load Balancing
8 15 (15.79%) Windows Server 2012
9 14 (14.74%) Squid
9 14 (14.74%) SQL
10 13 (13.68%) PRINCE2
11 12 (12.63%) Data Centre
12 10 (10.53%) TOGAF
12 10 (10.53%) Retail
12 10 (10.53%) Information Security
12 10 (10.53%) COBIT
12 10 (10.53%) SC Cleared
12 10 (10.53%) Firewall
12 10 (10.53%) Linux
12 10 (10.53%) Microsoft Certification
13 9 (9.47%) HP
13 9 (9.47%) Cisco
13 9 (9.47%) MS Exchange

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.47%) MS Exchange
2 4 (4.21%) WebSphere
3 3 (3.16%) Tomcat
4 2 (2.11%) SharePoint
4 2 (2.11%) SharePoint 2013
4 2 (2.11%) WebSphere Application Server
5 1 (1.05%) CMS
5 1 (1.05%) Exchange Server 2003
5 1 (1.05%) Exchange Server 2013
5 1 (1.05%) GlassFish
5 1 (1.05%) IBM HTTP Server
5 1 (1.05%) IIS
5 1 (1.05%) MQSeries
5 1 (1.05%) OpenStack
Applications
1 15 (15.79%) Microsoft Office
2 1 (1.05%) Microsoft Excel
2 1 (1.05%) Microsoft PowerPoint
2 1 (1.05%) Microsoft Project
2 1 (1.05%) MS Visio
Business Applications
1 1 (1.05%) Remedy ITSM
Cloud Services
1 9 (9.47%) Office 365
2 2 (2.11%) SaaS
3 1 (1.05%) Microsoft Azure
Communications & Networking
1 15 (15.79%) SSL
2 10 (10.53%) Firewall
3 8 (8.42%) LAN
3 8 (8.42%) VoIP
3 8 (8.42%) WAN
4 7 (7.37%) HTTP
5 6 (6.32%) SMTP
6 5 (5.26%) TCP/IP
7 4 (4.21%) FTP
8 3 (3.16%) Internet
8 3 (3.16%) Wi-Fi
8 3 (3.16%) Wireless
9 1 (1.05%) BGP
9 1 (1.05%) DHCP
9 1 (1.05%) Network Security
9 1 (1.05%) OSPF
9 1 (1.05%) VPN
9 1 (1.05%) WLAN
Database & Business Intelligence
1 5 (5.26%) Power BI
2 2 (2.11%) SQL Server
3 1 (1.05%) Azure SQL Database
3 1 (1.05%) DB2
3 1 (1.05%) MS Access
3 1 (1.05%) Oracle Database
3 1 (1.05%) SQL Server 2014
Development Applications
1 2 (2.11%) Team Foundation Server
1 2 (2.11%) Visual Studio
1 2 (2.11%) Visual Studio Code
General
1 10 (10.53%) Retail
2 8 (8.42%) Law
3 7 (7.37%) Finance
4 6 (6.32%) Telecoms
5 5 (5.26%) Advertising
5 5 (5.26%) Pharmaceutical
6 2 (2.11%) Local Government
6 2 (2.11%) Manufacturing
7 1 (1.05%) Games
7 1 (1.05%) Marketing
7 1 (1.05%) Publishing
Job Titles
1 31 (32.63%) Analyst
2 15 (15.79%) Operations Analyst
3 14 (14.74%) Infrastructure Analyst
4 13 (13.68%) Infrastructure Operations Analyst
5 11 (11.58%) Architect
5 11 (11.58%) Web Analyst
5 11 (11.58%) Web Infrastructure Analyst
6 10 (10.53%) Project Manager
7 9 (9.47%) Support Engineer
8 7 (7.37%) Email Analyst
8 7 (7.37%) Infrastructure Manager
8 7 (7.37%) Infrastructure Support
8 7 (7.37%) Infrastructure Support Analyst
8 7 (7.37%) Operational Support Analyst
8 7 (7.37%) Operations Support Analyst
8 7 (7.37%) Security Architect
8 7 (7.37%) Security Technical Architect
8 7 (7.37%) Service Analyst
8 7 (7.37%) Service Desk Analyst
8 7 (7.37%) Technical Architect
Libraries, Frameworks & Software Standards
1 3 (3.16%) IBM Integration Bus
1 3 (3.16%) REST
2 2 (2.11%) .NET
2 2 (2.11%) ASP.NET
2 2 (2.11%) CAML
2 2 (2.11%) CSS
2 2 (2.11%) jQuery
2 2 (2.11%) WebSphere MQ
3 1 (1.05%) EJB
3 1 (1.05%) Elastic Stack
3 1 (1.05%) Java EE
3 1 (1.05%) JAXB
3 1 (1.05%) JAX-RS
3 1 (1.05%) JAX-WS
3 1 (1.05%) Middleware
3 1 (1.05%) SOAP
3 1 (1.05%) Web Services
3 1 (1.05%) XML
Miscellaneous
1 15 (15.79%) Management Information System
2 12 (12.63%) Data Centre
3 5 (5.26%) Analytical Skills
4 4 (4.21%) Clustering
5 3 (3.16%) Wiki
6 2 (2.11%) CMDB
6 2 (2.11%) Security Operations Centre
7 1 (1.05%) Animation
7 1 (1.05%) Client/Server
7 1 (1.05%) Computer Science
7 1 (1.05%) DataPower
7 1 (1.05%) EPoS
7 1 (1.05%) iPad
7 1 (1.05%) Self-Motivation
Operating Systems
1 35 (36.84%) Windows
2 20 (21.05%) Windows Server
3 15 (15.79%) Windows Server 2008
3 15 (15.79%) Windows Server 2012
4 10 (10.53%) Linux
5 8 (8.42%) Windows 7
6 7 (7.37%) Unix
7 6 (6.32%) Windows 10
8 5 (5.26%) Red Hat Enterprise Linux
9 4 (4.21%) HPUX
9 4 (4.21%) Solaris
10 1 (1.05%) AIX
10 1 (1.05%) Android
10 1 (1.05%) Apple iOS
10 1 (1.05%) CentOS
10 1 (1.05%) Debian
10 1 (1.05%) SUSE
10 1 (1.05%) SUSE Linux Enterprise Server
10 1 (1.05%) Ubuntu
Processes & Methodologies
1 32 (33.68%) Service Management
2 27 (28.42%) Change Management
3 15 (15.79%) Load Balancing
4 13 (13.68%) PRINCE2
5 10 (10.53%) Information Security
5 10 (10.53%) TOGAF
6 9 (9.47%) Service Delivery
7 8 (8.42%) Business Intelligence
7 8 (8.42%) PRINCE
7 8 (8.42%) Project Management
7 8 (8.42%) Strategic Planning
8 7 (7.37%) OWASP
8 7 (7.37%) Patch Management
8 7 (7.37%) Problem-Solving
8 7 (7.37%) Programme Delivery
8 7 (7.37%) SABSA
8 7 (7.37%) Security Architecture
9 6 (6.32%) Business Continuity
9 6 (6.32%) Server Virtualisation
9 6 (6.32%) Trend Analysis
Programming Languages
1 14 (14.74%) SQL
2 5 (5.26%) Bash Shell
3 4 (4.21%) Korn
3 4 (4.21%) Perl
3 4 (4.21%) Shell Script
4 3 (3.16%) Python
5 2 (2.11%) C
5 2 (2.11%) C#
5 2 (2.11%) JavaScript
5 2 (2.11%) PowerShell
6 1 (1.05%) ANSI C
6 1 (1.05%) VBA
Qualifications
1 15 (15.79%) Security Cleared
2 10 (10.53%) Microsoft Certification
2 10 (10.53%) SC Cleared
3 9 (9.47%) Degree
4 7 (7.37%) Cisco Certification
4 7 (7.37%) ITIL Certification
4 7 (7.37%) MCP
5 6 (6.32%) MCSA
6 4 (4.21%) PMI Certification
6 4 (4.21%) PMP
7 3 (3.16%) A+ Certification
7 3 (3.16%) CCENT
7 3 (3.16%) CCNA
7 3 (3.16%) ITIL Foundation Certificate
7 3 (3.16%) MCITP
7 3 (3.16%) MCSE
8 2 (2.11%) PRINCE2 Practitioner
9 1 (1.05%) CISM
9 1 (1.05%) Computer Science Degree
9 1 (1.05%) PRINCE2 Certification
Quality Assurance & Compliance
1 10 (10.53%) COBIT
2 7 (7.37%) COSO
2 7 (7.37%) GDPR
2 7 (7.37%) PCI DSS
2 7 (7.37%) QA
3 6 (6.32%) SLA
4 3 (3.16%) Cyber Essentials
4 3 (3.16%) Cyber Essentials PLUS
4 3 (3.16%) ISO/IEC 20000
4 3 (3.16%) ISO/IEC 27001
5 2 (2.11%) ISO 13485
5 2 (2.11%) PMO
System Software
1 20 (21.05%) VMware Infrastructure
2 19 (20.00%) Active Directory
3 14 (14.74%) Squid
4 4 (4.21%) Virtual Desktop
5 2 (2.11%) VMware ESXi
6 1 (1.05%) Ceph
6 1 (1.05%) Docker
6 1 (1.05%) FreeRADIUS
6 1 (1.05%) Hyper-V
6 1 (1.05%) XenApp
6 1 (1.05%) XenDesktop
Systems Management
1 5 (5.26%) SCOM
2 4 (4.21%) Puppet
3 2 (2.11%) Ansible
3 2 (2.11%) Opscode Chef
3 2 (2.11%) Salt
4 1 (1.05%) Backup Exec
4 1 (1.05%) Grafana
4 1 (1.05%) Microsoft Intune
4 1 (1.05%) Prometheus
4 1 (1.05%) Single Sign-On
4 1 (1.05%) Tivoli
4 1 (1.05%) WebSphere Service Registry and Repository
Vendors
1 26 (27.37%) VMware
2 18 (18.95%) Microsoft
3 9 (9.47%) Cisco
3 9 (9.47%) HP
4 7 (7.37%) Dell
5 6 (6.32%) NetApp
6 5 (5.26%) BMC
6 5 (5.26%) Citrix
7 4 (4.21%) Mitel
7 4 (4.21%) Veeam
8 2 (2.11%) IBM
8 2 (2.11%) Nintex
8 2 (2.11%) Red Hat
8 2 (2.11%) Remedy
9 1 (1.05%) Oracle
9 1 (1.05%) SAP
9 1 (1.05%) Sony
9 1 (1.05%) Sophos
9 1 (1.05%) Sun
9 1 (1.05%) TOWER Software