The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England / Hertfordshire
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 31 18 11
Rank change year-on-year -13 -7  
Contract jobs citing ITIL 28 46 85
As % of all contract IT jobs advertised in Hertfordshire 4.43% 6.89% 9.54%
As % of the Processes & Methodologies category 5.44% 8.78% 12.01%
Number of daily rates quoted 12 25 38
Median daily rate £350 £375 £378
Median daily rate % change year-on-year -6.66% -0.71%  
90% offered a daily rate of more than £177 £164 £275
10% offered a daily rate of more than £398 £440 £541
UK excluding London median daily rate £375 £350 £350
% change year-on-year +7.14% -  
Number of hourly rates quoted 2 5 10
Median hourly rate £15.40 £19.00 £12.75
Median hourly rate % change year-on-year -18.93% +49.01%  
90% offered a hourly rate of more than £14.28 £17.20 £9.00
10% offered a hourly rate of more than £16.52 £20.00 £25.15
UK excluding London median hourly rate £16.09 £20.50 £15.50
% change year-on-year -21.51% +32.25%  

ITIL is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process and methodology skills.

Contract Process & Methodology Skills
Hertfordshire
Contract job vacancies with a requirement for process and methodology skills 515 524 708
As % of all contract IT job vacancies advertised in Hertfordshire 81.49% 78.44% 79.46%
Number of daily rates quoted 256 276 360
Median daily rate £425 £425 £375
Median daily rate % change year-on-year - +13.33%  
90% offered a daily rate of more than £263 £300 £295
10% offered a daily rate of more than £550 £501 £525
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 35 16 59
Median hourly rate £17.50 £25.00 £32.50
Median hourly rate % change year-on-year -30.02% -23.07%  
90% offered a hourly rate of more than £11.82 £15.00 £10.50
10% offered a hourly rate of more than £45.00 £52.00 £47.50
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

ITIL
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing ITIL as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Hertfordshire.

Contractor daily rate trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing ITIL in Hertfordshire over the 3 months to 22 June 2017.

Contractor daily rate histogram for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Hertfordshire.

Contractor hourly rate trend for ITIL in Hertfordshire

ITIL
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Hertfordshire region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 9 - - 1
Hatfield -9 3 £350 -15.15% 10
Hemel Hempstead 0 2 £400 +6.66% 4
Letchworth - 2 - - 1
Borehamwood +2 1 £380 +153.33%
Hitchin +1 1 £350 -5.40%
Hoddesdon 0 1 - -
Stevenage -4 1 - - 1
Rickmansworth - 1 £160 - 1
ITIL
East of England

For the 6 months to 22 June 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for ITIL.

1 29 (47.54%) Windows
2 28 (45.90%) Microsoft
3 17 (27.87%) SC Cleared
3 17 (27.87%) Security Cleared
4 16 (26.23%) SLA
5 15 (24.59%) Cisco
6 14 (22.95%) LAN
6 14 (22.95%) Active Directory
6 14 (22.95%) Service Management
6 14 (22.95%) Firewall
7 13 (21.31%) Service Delivery
7 13 (21.31%) Microsoft Office
8 12 (19.67%) SQL
8 12 (19.67%) WAN
8 12 (19.67%) PowerShell
8 12 (19.67%) Office 365
9 11 (18.03%) Windows 7
9 11 (18.03%) Incident Management
9 11 (18.03%) Management Information System
10 10 (16.39%) Remedy
10 10 (16.39%) Cisco Certification
10 10 (16.39%) Microsoft Certification
10 10 (16.39%) Juniper
11 9 (14.75%) ITSM
11 9 (14.75%) Windows Server 2008
11 9 (14.75%) Hyper-V
11 9 (14.75%) Windows Server
12 8 (13.11%) Service Design
12 8 (13.11%) Stakeholder Management
12 8 (13.11%) VMware

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.56%) MS Exchange
2 3 (4.92%) BizTalk Server
2 3 (4.92%) Blackberry Enterprise Server
3 2 (3.28%) IIS
3 2 (3.28%) SharePoint
4 1 (1.64%) CMS
4 1 (1.64%) Exchange Server 2003
4 1 (1.64%) Exchange Server 2007
4 1 (1.64%) Exchange Server 2010
Applications
1 13 (21.31%) Microsoft Office
2 8 (13.11%) Microsoft Excel
3 3 (4.92%) Microsoft PowerPoint
4 2 (3.28%) MS Visio
5 1 (1.64%) Adobe Creative Suite
Business Applications
1 1 (1.64%) Dynamics AX
1 1 (1.64%) JDE EnterpriseOne
1 1 (1.64%) Oracle Applications
1 1 (1.64%) Remedy ITSM
Cloud Services
1 12 (19.67%) Office 365
2 7 (11.48%) Microsoft Azure
3 2 (3.28%) G Suite
4 1 (1.64%) SaaS
Communications & Networking
1 14 (22.95%) Firewall
1 14 (22.95%) LAN
2 12 (19.67%) WAN
3 7 (11.48%) TCP/IP
4 5 (8.20%) Network Security
4 5 (8.20%) Wireless
5 4 (6.56%) Broadband
5 4 (6.56%) Cisco ASA
5 4 (6.56%) ISDN
5 4 (6.56%) TACACS
5 4 (6.56%) VoIP
5 4 (6.56%) VPN
6 3 (4.92%) WLAN
7 2 (3.28%) HTTP
7 2 (3.28%) SAN
7 2 (3.28%) SMTP
7 2 (3.28%) Wireshark
8 1 (1.64%) DNS
8 1 (1.64%) GGSN
8 1 (1.64%) SNMP
Database & Business Intelligence
1 7 (11.48%) SQL Server
2 2 (3.28%) GIS
2 2 (3.28%) SQL Server 2005
3 1 (1.64%) Big Data
3 1 (1.64%) BusinessObjects
3 1 (1.64%) Oracle Reports
3 1 (1.64%) QlikView
3 1 (1.64%) SQL Server 2008
3 1 (1.64%) SQL Server 2012
3 1 (1.64%) SQL Server 2014
3 1 (1.64%) SQL Server Analysis Services
3 1 (1.64%) SQL Server Integration Services
3 1 (1.64%) SQL Server Reporting Services
Development Applications
1 7 (11.48%) Visual Studio
2 2 (3.28%) MSI
3 1 (1.64%) Wise Package Studio
General
1 5 (8.20%) Retail
2 4 (6.56%) Pharmaceutical
3 3 (4.92%) Finance
3 3 (4.92%) Telecoms
4 2 (3.28%) Advertising
4 2 (3.28%) French Language
4 2 (3.28%) Front Office
4 2 (3.28%) German Language
4 2 (3.28%) Marketing
4 2 (3.28%) Publishing
5 1 (1.64%) Automotive
5 1 (1.64%) Back Office
5 1 (1.64%) Banking
5 1 (1.64%) Billing
5 1 (1.64%) Games
5 1 (1.64%) Legal
Job Titles
1 19 (31.15%) Analyst
2 8 (13.11%) Support Engineer
3 7 (11.48%) Support Analyst
4 6 (9.84%) Network Engineer
5 5 (8.20%) Desktop Support
5 5 (8.20%) Network Support
5 5 (8.20%) SC Cleared Network Engineer
6 4 (6.56%) 1st Line Support
6 4 (6.56%) Applications Support
6 4 (6.56%) Applications Support Analyst
6 4 (6.56%) Network Security Analyst
6 4 (6.56%) Network Support Engineer
6 4 (6.56%) Project Manager
6 4 (6.56%) Security Analyst
7 3 (4.92%) Architect
7 3 (4.92%) Desktop Team Leader
7 3 (4.92%) Infrastructure Engineer
7 3 (4.92%) Senior Analyst
7 3 (4.92%) Service Manager
7 3 (4.92%) Team Leader
Libraries, Frameworks & Software Standards
1 3 (4.92%) Middleware
2 2 (3.28%) IBM Integration Bus
3 1 (1.64%) .NET
3 1 (1.64%) .NET Framework
3 1 (1.64%) CSS
3 1 (1.64%) HTML
Miscellaneous
1 11 (18.03%) Management Information System
2 7 (11.48%) Private Cloud
3 5 (8.20%) Data Centre
4 4 (6.56%) Blackberry
4 4 (6.56%) NHS
5 2 (3.28%) Analytical Skills
5 2 (3.28%) Clustering
6 1 (1.64%) Animation
6 1 (1.64%) Client/Server
6 1 (1.64%) Computer Science
6 1 (1.64%) Credit Risk
6 1 (1.64%) e-Health
6 1 (1.64%) EPoS
6 1 (1.64%) Fat Client
6 1 (1.64%) Linux Command Line
6 1 (1.64%) Mobile App
6 1 (1.64%) Replication
6 1 (1.64%) Thin Client
Operating Systems
1 29 (47.54%) Windows
2 11 (18.03%) Windows 7
3 9 (14.75%) Windows Server
3 9 (14.75%) Windows Server 2008
4 7 (11.48%) Windows 8
5 6 (9.84%) Windows Server 2012
6 5 (8.20%) Android
6 5 (8.20%) Windows Server 2003
7 4 (6.56%) Windows 10
8 3 (4.92%) Linux
8 3 (4.92%) Windows XP
9 2 (3.28%) Apple iOS
9 2 (3.28%) Windows Vista
10 1 (1.64%) Mac OS X
10 1 (1.64%) Unix
Processes & Methodologies
1 14 (22.95%) Service Management
2 13 (21.31%) Service Delivery
3 11 (18.03%) Incident Management
4 9 (14.75%) ITSM
5 8 (13.11%) Agile Software Development
5 8 (13.11%) Project Management
5 8 (13.11%) Risk Management
5 8 (13.11%) Service Design
5 8 (13.11%) Stakeholder Management
6 7 (11.48%) DevOps
6 7 (11.48%) Fault Management
6 7 (11.48%) Mentoring
6 7 (11.48%) Performance Monitoring
6 7 (11.48%) SDLC
7 5 (8.20%) Release Management
7 5 (8.20%) Waterfall
8 4 (6.56%) Network Design
8 4 (6.56%) Network Management
8 4 (6.56%) Network Monitoring
8 4 (6.56%) Problem Management
Programming Languages
1 12 (19.67%) PowerShell
1 12 (19.67%) SQL
2 2 (3.28%) Java
2 2 (3.28%) Shell Script
3 1 (1.64%) C++
3 1 (1.64%) JavaScript
3 1 (1.64%) Python
3 1 (1.64%) REXX
3 1 (1.64%) Tcl
3 1 (1.64%) VB
3 1 (1.64%) VBScript
Qualifications
1 17 (27.87%) SC Cleared
1 17 (27.87%) Security Cleared
2 10 (16.39%) Cisco Certification
2 10 (16.39%) Microsoft Certification
3 8 (13.11%) MCSE
4 6 (9.84%) CCNP
5 4 (6.56%) CCIE
5 4 (6.56%) CCSA
5 4 (6.56%) CCSE
5 4 (6.56%) DV Cleared
6 3 (4.92%) Degree
6 3 (4.92%) ISTQB
6 3 (4.92%) ITIL Certification
7 2 (3.28%) PMP
8 1 (1.64%) CCNA
8 1 (1.64%) HND
8 1 (1.64%) MBCS
8 1 (1.64%) MCP
8 1 (1.64%) MCSA
8 1 (1.64%) PMI Certification
Quality Assurance & Compliance
1 16 (26.23%) SLA
2 2 (3.28%) QA
3 1 (1.64%) PMO
System Software
1 14 (22.95%) Active Directory
2 9 (14.75%) Hyper-V
3 6 (9.84%) VMware Infrastructure
4 4 (6.56%) Virtual Desktop
5 2 (3.28%) Microsoft App-V
5 2 (3.28%) VMware ESXi
6 1 (1.64%) DFS Replication
6 1 (1.64%) Firmware
6 1 (1.64%) vSphere
6 1 (1.64%) XenDesktop
Systems Management
1 7 (11.48%) SCOM
2 6 (9.84%) SCCM
3 2 (3.28%) BladeLogic
3 2 (3.28%) HP Quality Center
4 1 (1.64%) AirWatch
4 1 (1.64%) OpenView
4 1 (1.64%) OpenView Configuration Management
4 1 (1.64%) WMI
Vendors
1 28 (45.90%) Microsoft
2 15 (24.59%) Cisco
3 10 (16.39%) Juniper
3 10 (16.39%) Remedy
4 8 (13.11%) HP
4 8 (13.11%) VMware
5 7 (11.48%) Citrix
5 7 (11.48%) Computacenter
6 5 (8.20%) Nokia
6 5 (8.20%) Oracle
7 4 (6.56%) Apple
7 4 (6.56%) Blue Coat
7 4 (6.56%) CheckPoint
7 4 (6.56%) F5
8 3 (4.92%) BMC
8 3 (4.92%) Dell
8 3 (4.92%) IBM
9 2 (3.28%) Mitel
9 2 (3.28%) TIBCO
9 2 (3.28%) TOWER Software
St. Albans, Hertfordshire
Blue Octopus Recruitment LLP
Rate: Salary £40,000 - £45,000
Posted: Yesterday