Period
to 19 December 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 19 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
19 Dec 2018
Same period 2017 Same period 2016
Rank 27 31 34
Rank change year-on-year +4 +3 -1
Contract jobs citing ITIL 87 83 72
As % of all contract IT jobs advertised in Hertfordshire 5.50% 5.18% 5.01%
As % of the Processes & Methodologies category 6.71% 6.27% 6.39%
Number of daily rates quoted 57 43 38
Hertfordshire median daily rate £375 £300 £325
Median daily rate % change year-on-year +25.00% -7.69% -
10th Percentile £185 £163 £154
90th Percentile £538 £526 £451
East of England median daily rate £375 £315 £375
% change year-on-year +19.05% -16.00% +7.14%
Number of hourly rates quoted 4 9 3
Hertfordshire median hourly rate £20.96 £16.81 £10.00
Median hourly rate % change year-on-year +24.70% +68.05% -23.08%
East of England median hourly rate £13.88 £14.50 £16.00
% change year-on-year -4.28% -9.38% +14.29%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,296 1,324 1,127
As % of all contract IT jobs advertised in Hertfordshire 81.92% 82.65% 78.43%
Number of daily rates quoted 787 680 637
Hertfordshire median daily rate £425 £400 £413
Median daily rate % change year-on-year +6.25% -3.03% -1.49%
10th Percentile £207 £202 £213
90th Percentile £569 £575 £550
East of England median daily rate £445 £425 £400
% change year-on-year +4.71% +6.25% -
Number of hourly rates quoted 73 62 60
Hertfordshire median hourly rate £17.97 £18.50 £32.25
Median hourly rate % change year-on-year -2.86% -42.64% +53.53%
10th Percentile £11.43 £13.00 £10.00
90th Percentile £48.65 £47.25 £53.75
East of England median hourly rate £17.99 £35.00 £32.00
% change year-on-year -48.61% +9.38% +25.49%

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Hertfordshire.

Contractor daily rate trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 19 December 2018.

Contractor daily rate histogram for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Hertfordshire.

Contractor hourly rate trend for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 19 December 2018.

Contractor hourly rate histogram for ITIL in Hertfordshire

ITIL
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 19 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +15 32 £381 +19.61% 7
Hatfield +9 14 £233 -22.50% 7
Stevenage -7 7 £210 +7.69% 1
Hemel Hempstead 0 5 £444 -5.59% 4
Royston 0 2 £369 +36.57% 1
Rickmansworth -7 2 £800 +400.00% 4
Welwyn Garden City -12 2 - -
St Albans - 2 £210 - 2
Borehamwood -3 1 £240 -33.79%
Baldock - 1 £400 -
Waltham Cross - 1 £350 - 2
Ware - 1 - -
ITIL
East of England

For the 6 months to 19 December 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for ITIL.

1 28 (32.18%) Windows
2 23 (26.44%) Service Management
3 20 (22.99%) Linux
4 19 (21.84%) Microsoft
4 19 (21.84%) Active Directory
5 17 (19.54%) Office 365
6 15 (17.24%) ITSM
7 14 (16.09%) Project Management
7 14 (16.09%) PRINCE2
7 14 (16.09%) Agile Software Development
7 14 (16.09%) Degree
8 13 (14.94%) Windows 10
9 12 (13.79%) VMware
9 12 (13.79%) Firewall
10 11 (12.64%) Windows 7
10 11 (12.64%) ITIL V3
10 11 (12.64%) Problem-Solving
11 10 (11.49%) Data Centre
11 10 (11.49%) Migration
11 10 (11.49%) Microsoft Office
12 9 (10.34%) Risk Management
13 8 (9.20%) Service Delivery
13 8 (9.20%) Unix
13 8 (9.20%) Python
13 8 (9.20%) ITIL Certification
13 8 (9.20%) Security Cleared
13 8 (9.20%) PowerShell
13 8 (9.20%) SCCM
13 8 (9.20%) Information Security
13 8 (9.20%) ISO/IEC 27001

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.75%) Tomcat
2 4 (4.60%) GlassFish
2 4 (4.60%) MS Exchange
3 3 (3.45%) SharePoint
4 2 (2.30%) SharePoint 2013
4 2 (2.30%) Skype for Business
5 1 (1.15%) IBM Notes
5 1 (1.15%) IIS
5 1 (1.15%) OpenStack
Applications
1 10 (11.49%) Microsoft Office
2 3 (3.45%) MS Visio
3 2 (2.30%) Microsoft Project
4 1 (1.15%) Microsoft Excel
4 1 (1.15%) Microsoft PowerPoint
Business Applications
1 5 (5.75%) Remedy ITSM
2 2 (2.30%) MFGPRO
Cloud Services
1 17 (19.54%) Office 365
2 5 (5.75%) Amazon AWS
3 3 (3.45%) Microsoft Azure
4 2 (2.30%) Amazon CloudWatch
4 2 (2.30%) Amazon EC2
4 2 (2.30%) Amazon Glacier
4 2 (2.30%) Amazon S3
4 2 (2.30%) Amazon SQS
4 2 (2.30%) AWS CloudFormation
4 2 (2.30%) AWS CloudTrail
4 2 (2.30%) SaaS
4 2 (2.30%) Virtual Private Cloud
5 1 (1.15%) Mimecast
5 1 (1.15%) OneDrive
Communications & Networking
1 12 (13.79%) Firewall
2 7 (8.05%) DNS
3 6 (6.90%) DHCP
3 6 (6.90%) TCP/IP
4 5 (5.75%) LAN
5 4 (4.60%) OSPF
5 4 (4.60%) Wireless
6 3 (3.45%) EIGRP
6 3 (3.45%) RIP
6 3 (3.45%) VoIP
6 3 (3.45%) WAN
7 2 (2.30%) FTP
7 2 (2.30%) Network Security
7 2 (2.30%) Skype
8 1 (1.15%) 4G
8 1 (1.15%) 5G
8 1 (1.15%) BIG-IP
8 1 (1.15%) Software-Defined Networking
8 1 (1.15%) Unified Communications
8 1 (1.15%) VPN
Database & Business Intelligence
1 5 (5.75%) SQL Server
2 3 (3.45%) MySQL
3 2 (2.30%) Amazon RDS
Development Applications
1 4 (4.60%) Team Foundation Server
1 4 (4.60%) Visual Studio
2 2 (2.30%) Git (software)
2 2 (2.30%) Jenkins
2 2 (2.30%) Visual Studio Code
General
1 7 (8.05%) Finance
2 4 (4.60%) Law
3 3 (3.45%) Telecoms
4 2 (2.30%) Back Office
4 2 (2.30%) Legal
4 2 (2.30%) Pharmaceutical
4 2 (2.30%) Retail
Job Titles
1 15 (17.24%) Analyst
2 10 (11.49%) Project Manager
3 9 (10.34%) Support Engineer
4 8 (9.20%) Administrator
5 7 (8.05%) Service Manager
6 6 (6.90%) Consultant
6 6 (6.90%) IT Manager
7 5 (5.75%) Delivery Manager
7 5 (5.75%) Infrastructure Manager
7 5 (5.75%) Python Engineer
8 4 (4.60%) Active Directory Administrator
8 4 (4.60%) Architect
8 4 (4.60%) Developer
8 4 (4.60%) Infrastructure Project Manager
8 4 (4.60%) IT Engineer
8 4 (4.60%) IT Project Manager
8 4 (4.60%) Services Delivery Manager
8 4 (4.60%) Unix Engineer
8 4 (4.60%) Unix Support
8 4 (4.60%) Unix Support Engineer
Libraries, Frameworks & Software Standards
1 4 (4.60%) .NET
2 2 (2.30%) ASP.NET
2 2 (2.30%) CAML
2 2 (2.30%) CSS
2 2 (2.30%) HTML
2 2 (2.30%) HTML5
2 2 (2.30%) jQuery
2 2 (2.30%) REST
2 2 (2.30%) Silverlight
2 2 (2.30%) Web Services
2 2 (2.30%) WPF
2 2 (2.30%) YAML
3 1 (1.15%) Elastic Stack
3 1 (1.15%) Node.js
3 1 (1.15%) React
3 1 (1.15%) Redux
Miscellaneous
1 10 (11.49%) Data Centre
2 8 (9.20%) Analytical Skills
3 4 (4.60%) Management Information System
4 3 (3.45%) CMDB
4 3 (3.45%) Security Operations Centre
4 3 (3.45%) Self-Motivation
5 2 (2.30%) Clustering
5 2 (2.30%) Data Structures
5 2 (2.30%) FMCG
5 2 (2.30%) Smartphone
6 1 (1.15%) Handset
6 1 (1.15%) PKI
6 1 (1.15%) PMI
6 1 (1.15%) Replication
6 1 (1.15%) Video Conferencing
Operating Systems
1 28 (32.18%) Windows
2 20 (22.99%) Linux
3 13 (14.94%) Windows 10
4 11 (12.64%) Windows 7
5 8 (9.20%) Unix
6 5 (5.75%) Windows Server
7 3 (3.45%) Windows Server 2008
7 3 (3.45%) Windows Server 2012
8 2 (2.30%) Apple iOS
8 2 (2.30%) HPUX
8 2 (2.30%) Red Hat Enterprise Linux
8 2 (2.30%) Solaris
9 1 (1.15%) Android
9 1 (1.15%) CentOS
9 1 (1.15%) Debian
9 1 (1.15%) Ubuntu
Processes & Methodologies
1 23 (26.44%) Service Management
2 15 (17.24%) ITSM
3 14 (16.09%) Agile Software Development
3 14 (16.09%) PRINCE2
3 14 (16.09%) Project Management
4 11 (12.64%) ITIL V3
4 11 (12.64%) Problem-Solving
5 10 (11.49%) Migration
6 9 (10.34%) Risk Management
7 8 (9.20%) Information Security
7 8 (9.20%) Service Delivery
8 7 (8.05%) Change Management
8 7 (8.05%) DevOps
9 6 (6.90%) Process Improvement
9 6 (6.90%) SIEM
10 5 (5.75%) Incident Management
10 5 (5.75%) PRINCE
11 4 (4.60%) Computer Science
11 4 (4.60%) Configuration Management
11 4 (4.60%) TOGAF
Programming Languages
1 8 (9.20%) PowerShell
1 8 (9.20%) Python
2 5 (5.75%) Bash Shell
3 4 (4.60%) C#
3 4 (4.60%) Perl
4 3 (3.45%) SQL
5 2 (2.30%) JavaScript
5 2 (2.30%) Korn
5 2 (2.30%) Shell Script
5 2 (2.30%) VBScript
6 1 (1.15%) ANSI C
6 1 (1.15%) C
Qualifications
1 14 (16.09%) Degree
2 8 (9.20%) ITIL Certification
2 8 (9.20%) Security Cleared
3 6 (6.90%) Microsoft Certification
4 5 (5.75%) MCSA
4 5 (5.75%) PMI Certification
5 4 (4.60%) PMP
5 4 (4.60%) SC Cleared
6 3 (3.45%) Computer Science Degree
6 3 (3.45%) MCSE
6 3 (3.45%) PRINCE2 Certification
7 2 (2.30%) AWS Certification
7 2 (2.30%) PRINCE2 Practitioner
8 1 (1.15%) CISM
8 1 (1.15%) CISSP
8 1 (1.15%) Master's Degree
8 1 (1.15%) MOS
Quality Assurance & Compliance
1 8 (9.20%) ISO/IEC 27001
2 7 (8.05%) ISO/IEC 20000
3 6 (6.90%) SLA
4 5 (5.75%) GDPR
5 4 (4.60%) PMO
6 3 (3.45%) COBIT
6 3 (3.45%) COSO
6 3 (3.45%) Cyber Essentials
6 3 (3.45%) Cyber Essentials PLUS
6 3 (3.45%) PCI DSS
7 2 (2.30%) QA
8 1 (1.15%) Data Quality
8 1 (1.15%) ISO 9001
System Software
1 19 (21.84%) Active Directory
2 5 (5.75%) VMware ESXi
3 3 (3.45%) Terminal Server
4 2 (2.30%) Firmware
5 1 (1.15%) Active Directory Lightweight Directory Services
5 1 (1.15%) Ceph
5 1 (1.15%) Docker
5 1 (1.15%) FreeRADIUS
5 1 (1.15%) Microsoft App-V
5 1 (1.15%) Microsoft Virtual Server
5 1 (1.15%) Virtual Desktop
5 1 (1.15%) Virtual Servers
5 1 (1.15%) VMware Infrastructure
5 1 (1.15%) VMware NSX
5 1 (1.15%) vSphere
5 1 (1.15%) XenDesktop
Systems Management
1 8 (9.20%) SCCM
2 7 (8.05%) Puppet
3 3 (3.45%) Microsoft Intune
4 2 (2.30%) Ansible
4 2 (2.30%) CA Spectrum
4 2 (2.30%) Opscode Chef
4 2 (2.30%) Salt
4 2 (2.30%) SCOM
4 2 (2.30%) Terraform
5 1 (1.15%) Forefront Identity Manager
5 1 (1.15%) Grafana
5 1 (1.15%) Prometheus
5 1 (1.15%) Single Sign-On
5 1 (1.15%) WSUS
Vendors
1 19 (21.84%) Microsoft
2 12 (13.79%) VMware
3 8 (9.20%) ServiceNow
4 7 (8.05%) NetApp
4 7 (8.05%) Remedy
5 5 (5.75%) Cisco
6 4 (4.60%) Citrix
7 3 (3.45%) Apple
7 3 (3.45%) Red Hat
8 2 (2.30%) CA
8 2 (2.30%) CheckPoint
8 2 (2.30%) F5
8 2 (2.30%) Juniper
8 2 (2.30%) McAfee
8 2 (2.30%) Nintex
8 2 (2.30%) Palo Alto
8 2 (2.30%) Sophos
8 2 (2.30%) Sun
8 2 (2.30%) Symantec
9 1 (1.15%) Trend Micro