Period
to 17 June 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 17 June 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
17 Jun 2018
Same period 2017 Same period 2016
Rank 22 31 17
Rank change year-on-year +9 -14 -4
Contract jobs citing ITIL 91 62 103
As % of all contract IT jobs advertised in Hertfordshire 6.37% 5.02% 7.74%
As % of the Processes & Methodologies category 7.87% 6.23% 9.76%
Number of daily rates quoted 49 31 63
Hertfordshire median daily rate £240 £348 £370
Median daily rate % change year-on-year -30.94% -6.08% -7.50%
10th Percentile £152 £155 £185
90th Percentile £425 £475 £485
East of England median daily rate £315 £350 £350
% change year-on-year -10.00% - -
Number of hourly rates quoted 11 2 6
Hertfordshire median hourly rate £17.00 £15.40 £19.50
Median hourly rate % change year-on-year +10.37% -21.01% +31.31%
10th Percentile £14.00 £13.73 £16.88
90th Percentile £32.25 £17.49 £32.49
East of England median hourly rate £15.25 £16.00 £20.00
% change year-on-year -4.69% -20.00% +42.86%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1,156 995 1,055
As % of all contract IT jobs advertised in Hertfordshire 80.95% 80.50% 79.26%
Number of daily rates quoted 620 518 542
Hertfordshire median daily rate £400 £425 £400
Median daily rate % change year-on-year -5.88% +6.25% +3.23%
10th Percentile £206 £213 £250
90th Percentile £569 £575 £550
East of England median daily rate £430 £422 £413
% change year-on-year +1.90% +2.30% +3.77%
Number of hourly rates quoted 82 64 55
Hertfordshire median hourly rate £17.32 £30.00 £30.00
Median hourly rate % change year-on-year -42.27% - +2.56%
10th Percentile £11.08 £11.28 £12.63
90th Percentile £46.13 £52.50 £52.25
East of England median hourly rate £17.32 £31.50 £25.00
% change year-on-year -45.02% +26.00% +6.38%

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Hertfordshire.

Contractor daily rate trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 17 June 2018.

Contractor daily rate histogram for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Hertfordshire.

Contractor hourly rate trend for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 17 June 2018.

Contractor hourly rate histogram for ITIL in Hertfordshire

ITIL
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 17 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford 0 19 £275 +57.14% 5
Welwyn Garden City +7 15 £233 -42.77%
Stevenage -5 14 £160 -17.95%
Hatfield +5 11 £400 +6.67% 4
Rickmansworth -2 5 £220 +37.50% 2
St Albans - 3 - -
Hemel Hempstead -11 2 £314 +67.33% 2
Hitchin -2 1 £170 -51.43%
ITIL
East of England

For the 6 months to 17 June 2018, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for ITIL.

1 32 (35.16%) Change Management
2 31 (34.07%) Windows
3 26 (28.57%) Service Management
4 24 (26.37%) VMware
5 22 (24.18%) VMware Infrastructure
5 22 (24.18%) Windows Server
6 21 (23.08%) Management Information System
7 19 (20.88%) Microsoft
8 18 (19.78%) SQL
9 16 (17.58%) Windows Server 2008
9 16 (17.58%) Retail
9 16 (17.58%) Windows Server 2012
9 16 (17.58%) Data Centre
10 15 (16.48%) TOGAF
10 15 (16.48%) COBIT
10 15 (16.48%) Load Balancing
10 15 (16.48%) Firewall
10 15 (16.48%) SSL
10 15 (16.48%) Active Directory
11 14 (15.38%) Cisco
11 14 (15.38%) Law
11 14 (15.38%) Squid
11 14 (15.38%) PCI DSS
11 14 (15.38%) Patch Management
11 14 (15.38%) Security Architecture
11 14 (15.38%) GDPR
12 13 (14.29%) OWASP
12 13 (14.29%) Strategic Planning
12 13 (14.29%) LAN
12 13 (14.29%) WAN

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.59%) MS Exchange
2 4 (4.40%) SharePoint
2 4 (4.40%) WebSphere
3 2 (2.20%) SharePoint 2013
3 2 (2.20%) WebSphere Application Server
4 1 (1.10%) CMS
4 1 (1.10%) Exchange Server 2003
4 1 (1.10%) Exchange Server 2013
4 1 (1.10%) IBM HTTP Server
4 1 (1.10%) IIS
4 1 (1.10%) MQSeries
4 1 (1.10%) Tomcat
Applications
1 9 (9.89%) Microsoft Office
2 1 (1.10%) Microsoft Excel
2 1 (1.10%) Microsoft PowerPoint
2 1 (1.10%) MS Visio
Business Applications
1 1 (1.10%) Payment Gateway
Cloud Services
1 4 (4.40%) Office 365
2 2 (2.20%) Microsoft Azure
3 1 (1.10%) Amazon AWS
3 1 (1.10%) SaaS
Communications & Networking
1 15 (16.48%) Firewall
1 15 (16.48%) SSL
2 13 (14.29%) LAN
2 13 (14.29%) WAN
3 8 (8.79%) VPN
4 7 (7.69%) HTTP
4 7 (7.69%) VoIP
5 6 (6.59%) SMTP
6 5 (5.49%) Cisco Nexus
7 4 (4.40%) Internet
8 3 (3.30%) Wi-Fi
9 2 (2.20%) TCP/IP
10 1 (1.10%) FTP
10 1 (1.10%) Wireshark
10 1 (1.10%) WLAN
Database & Business Intelligence
1 6 (6.59%) Power BI
2 4 (4.40%) SQL Server
3 1 (1.10%) Azure SQL Database
3 1 (1.10%) DB2
3 1 (1.10%) MS Access
3 1 (1.10%) Oracle Database
3 1 (1.10%) SQL Server 2014
Development Applications
1 3 (3.30%) Visual Studio
2 2 (2.20%) Team Foundation Server
2 2 (2.20%) Visual Studio Code
3 1 (1.10%) IDA Disassembler
3 1 (1.10%) MSI
3 1 (1.10%) WinDbg
General
1 16 (17.58%) Retail
2 14 (15.38%) Law
3 6 (6.59%) Advertising
3 6 (6.59%) Finance
3 6 (6.59%) Telecoms
4 5 (5.49%) Pharmaceutical
5 3 (3.30%) Local Government
5 3 (3.30%) Manufacturing
6 1 (1.10%) Back Office
6 1 (1.10%) Billing
6 1 (1.10%) Games
6 1 (1.10%) Legal
6 1 (1.10%) Marketing
6 1 (1.10%) Publishing
Job Titles
1 29 (31.87%) Analyst
2 17 (18.68%) Architect
3 14 (15.38%) Infrastructure Analyst
3 14 (15.38%) Operations Analyst
4 13 (14.29%) Infrastructure Operations Analyst
5 12 (13.19%) Security Architect
5 12 (13.19%) Security Technical Architect
5 12 (13.19%) Technical Architect
6 11 (12.09%) Support Engineer
6 11 (12.09%) Web Analyst
6 11 (12.09%) Web Infrastructure Analyst
7 8 (8.79%) Technical Support
8 7 (7.69%) Email Analyst
8 7 (7.69%) Infrastructure Support
8 7 (7.69%) Infrastructure Support Analyst
8 7 (7.69%) Operational Support Analyst
8 7 (7.69%) Operations Support Analyst
8 7 (7.69%) Service Analyst
8 7 (7.69%) Service Desk Analyst
9 6 (6.59%) Technical Engineer
Libraries, Frameworks & Software Standards
1 4 (4.40%) .NET
1 4 (4.40%) REST
2 3 (3.30%) IBM Integration Bus
3 2 (2.20%) ASP.NET
3 2 (2.20%) CAML
3 2 (2.20%) CSS
3 2 (2.20%) jQuery
3 2 (2.20%) WebSphere MQ
3 2 (2.20%) XML
4 1 (1.10%) .NET Framework
4 1 (1.10%) EJB
4 1 (1.10%) Java EE
4 1 (1.10%) JAXB
4 1 (1.10%) JAX-RS
4 1 (1.10%) JAX-WS
4 1 (1.10%) JSON
4 1 (1.10%) Middleware
4 1 (1.10%) SOAP
4 1 (1.10%) Web Services
Miscellaneous
1 21 (23.08%) Management Information System
2 16 (17.58%) Data Centre
3 6 (6.59%) Analytical Skills
4 3 (3.30%) iPad
4 3 (3.30%) Wiki
5 2 (2.20%) Client/Server
5 2 (2.20%) CMDB
6 1 (1.10%) Animation
6 1 (1.10%) Clustering
6 1 (1.10%) Computer Science
6 1 (1.10%) DataPower
6 1 (1.10%) EPoS
6 1 (1.10%) Mainframe
6 1 (1.10%) PKI
6 1 (1.10%) Self-Motivation
6 1 (1.10%) Virtual Team
Operating Systems
1 31 (34.07%) Windows
2 22 (24.18%) Windows Server
3 16 (17.58%) Windows Server 2008
3 16 (17.58%) Windows Server 2012
4 6 (6.59%) Windows 10
5 5 (5.49%) Windows 7
6 3 (3.30%) Linux
6 3 (3.30%) Unix
7 2 (2.20%) Red Hat Enterprise Linux
8 1 (1.10%) AIX
8 1 (1.10%) Android
8 1 (1.10%) Apple iOS
8 1 (1.10%) HPUX
8 1 (1.10%) Solaris
8 1 (1.10%) SUSE
8 1 (1.10%) SUSE Linux Enterprise Server
8 1 (1.10%) Windows 8
8 1 (1.10%) Windows Server 2003
8 1 (1.10%) Windows Vista
Processes & Methodologies
1 32 (35.16%) Change Management
2 26 (28.57%) Service Management
3 15 (16.48%) Load Balancing
3 15 (16.48%) TOGAF
4 14 (15.38%) Patch Management
4 14 (15.38%) Security Architecture
5 13 (14.29%) OWASP
5 13 (14.29%) Strategic Planning
6 12 (13.19%) PRINCE
6 12 (13.19%) Programme Delivery
6 12 (13.19%) SABSA
7 11 (12.09%) Information Security
8 9 (9.89%) Business Intelligence
9 7 (7.69%) Capacity Management
9 7 (7.69%) Problem Management
10 6 (6.59%) Business Continuity
10 6 (6.59%) Demand Forecasting
10 6 (6.59%) E-Commerce
10 6 (6.59%) Server Virtualisation
10 6 (6.59%) Trend Analysis
Programming Languages
1 18 (19.78%) SQL
2 3 (3.30%) C
2 3 (3.30%) C#
2 3 (3.30%) Java
2 3 (3.30%) PHP
2 3 (3.30%) PowerShell
3 2 (2.20%) JavaScript
4 1 (1.10%) Bash Shell
4 1 (1.10%) Korn
4 1 (1.10%) Perl
4 1 (1.10%) Python
4 1 (1.10%) Shell Script
4 1 (1.10%) VBA
Qualifications
1 12 (13.19%) Security Cleared
2 11 (12.09%) Microsoft Certification
3 10 (10.99%) SC Cleared
4 8 (8.79%) ITIL Certification
5 7 (7.69%) Cisco Certification
5 7 (7.69%) MCP
6 6 (6.59%) Degree
6 6 (6.59%) MCSA
7 4 (4.40%) MCSE
8 3 (3.30%) A+ Certification
8 3 (3.30%) CCENT
8 3 (3.30%) CCNA
8 3 (3.30%) ITIL Foundation Certificate
8 3 (3.30%) MCITP
8 3 (3.30%) PMI Certification
8 3 (3.30%) PMP
9 1 (1.10%) CISM
9 1 (1.10%) Computer Science Degree
9 1 (1.10%) GISP
9 1 (1.10%) SANS
Quality Assurance & Compliance
1 15 (16.48%) COBIT
2 14 (15.38%) GDPR
2 14 (15.38%) PCI DSS
3 12 (13.19%) COSO
3 12 (13.19%) QA
4 6 (6.59%) SLA
5 3 (3.30%) ISO/IEC 27001
6 2 (2.20%) ISO 13485
System Software
1 22 (24.18%) VMware Infrastructure
2 15 (16.48%) Active Directory
3 14 (15.38%) Squid
4 5 (5.49%) Virtual Desktop
5 2 (2.20%) VMware ESXi
5 2 (2.20%) vSphere
6 1 (1.10%) Hyper-V
6 1 (1.10%) Microsoft App-V
6 1 (1.10%) XenApp
6 1 (1.10%) XenDesktop
Systems Management
1 6 (6.59%) SCOM
2 2 (2.20%) Nagios
2 2 (2.20%) Nessus
2 2 (2.20%) vCenter Server
3 1 (1.10%) Backup Exec
3 1 (1.10%) HP ALM
3 1 (1.10%) NetBackup
3 1 (1.10%) Single Sign-On
3 1 (1.10%) Tivoli
3 1 (1.10%) WebSphere Service Registry and Repository
Vendors
1 24 (26.37%) VMware
2 19 (20.88%) Microsoft
3 14 (15.38%) Cisco
4 10 (10.99%) HP
5 7 (7.69%) Citrix
5 7 (7.69%) Dell
6 6 (6.59%) BMC
7 4 (4.40%) Mitel
7 4 (4.40%) Veeam
8 2 (2.20%) CheckPoint
8 2 (2.20%) IBM
8 2 (2.20%) Nintex
8 2 (2.20%) Sophos
8 2 (2.20%) Sun
8 2 (2.20%) Zscaler
9 1 (1.10%) NetApp
9 1 (1.10%) Oracle
9 1 (1.10%) SAP
9 1 (1.10%) Sony
9 1 (1.10%) TOWER Software