Period
to 23 November 2017

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for ITIL skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITIL over the 6 months to 23 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Infrastructure Library (ITIL)
East of England > Hertfordshire
6 months to
23 Nov 2017
Same period 2016 Same period 2015
Rank 29 31 32
Rank change year-on-year +2 +1 -8
Contract jobs citing ITIL 84 75 83
As % of all contract IT jobs advertised in Hertfordshire 5.29% 5.38% 5.16%
As % of the Processes & Methodologies category 6.61% 7.00% 6.83%
Number of daily rates quoted 43 43 35
Hertfordshire median daily rate £338 £365 £350
Median daily rate % change year-on-year -7.53% +4.29% -9.09%
10th Percentile £163 £151 £159
90th Percentile £438 £452 £501
East of England median daily rate £346 £365 £350
% change year-on-year -5.14% +4.29% -
Number of hourly rates quoted 10 6 11
Hertfordshire median hourly rate £16.81 £19.50 £13.00
Median hourly rate % change year-on-year -13.82% +50.00% -13.33%
10th Percentile £13.48 £10.00 £8.50
90th Percentile £22.47 £21.88 £18.00
East of England median hourly rate £14.50 £16.50 £14.00
% change year-on-year -12.12% +17.86% -20.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Hertfordshire
Contract vacancies with a requirement for process or methodology skills 1270 1071 1215
As % of all contract IT jobs advertised in Hertfordshire 80.03% 76.77% 75.61%
Number of daily rates quoted 630 624 613
Hertfordshire median daily rate £400 £413 £400
Median daily rate % change year-on-year -3.03% +3.13% +6.67%
10th Percentile £213 £225 £225
90th Percentile £575 £550 £574
East of England median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 68 56 97
Hertfordshire median hourly rate £19.00 £32.25 £21.00
Median hourly rate % change year-on-year -41.09% +53.57% +31.25%
10th Percentile £13.00 £10.25 £9.60
90th Percentile £46.73 £53.75 £43.00
East of England median hourly rate £31.50 £31.95 £23.63
% change year-on-year -1.41% +35.24% -1.56%

ITIL
Job Vacancy Trend in Hertfordshire

Job postings citing ITIL as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ITIL in Hertfordshire.

Contractor daily rate trend for ITIL in Hertfordshire

ITIL
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 23 November 2017.

Contractor daily rate histogram for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ITIL in Hertfordshire.

Contractor hourly rate trend for ITIL in Hertfordshire

ITIL
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing ITIL in Hertfordshire over the 6 months to 23 November 2017.

Contractor hourly rate histogram for ITIL in Hertfordshire

ITIL
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL within the Hertfordshire region over the 6 months to 23 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -7 21 £319 +26.24% 2
Welwyn Garden City +9 9 £200 -54.55%
Hatfield 0 8 £348 -24.86% 15
Stevenage -11 8 £168 -43.70% 3
Hemel Hempstead -4 4 £470 +25.33% 4
Borehamwood -1 2 £371 +147.50%
Rickmansworth -4 2 £160 +10.34%
Hitchin +4 1 £350 -5.41%
Hoddesdon - 1 - -
Royston - 1 £270 -
ITIL
East of England

For the 6 months to 23 November 2017, IT contractor jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for ITIL.

1 23 (27.38%) Windows
2 20 (23.81%) Microsoft
3 17 (20.24%) LAN
4 16 (19.05%) Cisco
5 15 (17.86%) Firewall
5 15 (17.86%) Active Directory
6 14 (16.67%) SQL
6 14 (16.67%) SLA
6 14 (16.67%) Incident Management
7 13 (15.48%) Security Cleared
8 12 (14.29%) SC Cleared
8 12 (14.29%) ITSM
8 12 (14.29%) Service Management
9 11 (13.10%) Microsoft Office
9 11 (13.10%) PRINCE2
9 11 (13.10%) WAN
9 11 (13.10%) VMware
10 10 (11.90%) VMware Infrastructure
10 10 (11.90%) Finance
10 10 (11.90%) Project Management
10 10 (11.90%) ITIL Certification
11 9 (10.71%) Remedy
11 9 (10.71%) Change Management
11 9 (10.71%) E-Commerce
11 9 (10.71%) HP
11 9 (10.71%) Microsoft Excel
11 9 (10.71%) Windows Server
12 8 (9.52%) SAP
12 8 (9.52%) Java
12 8 (9.52%) Cisco Certification

ITIL
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.76%) SharePoint
2 2 (2.38%) MS Exchange
2 2 (2.38%) Skype for Business
3 1 (1.19%) CMS
3 1 (1.19%) IIS
3 1 (1.19%) SharePoint 2013
Applications
1 11 (13.10%) Microsoft Office
2 9 (10.71%) Microsoft Excel
3 2 (2.38%) Microsoft PowerPoint
4 1 (1.19%) Microsoft Project
4 1 (1.19%) MS Visio
Business Applications
1 7 (8.33%) Payment Gateway
1 7 (8.33%) Remedy ITSM
2 2 (2.38%) Remedy AR System
3 1 (1.19%) Oracle Retail
3 1 (1.19%) SystmOne
Cloud Services
1 3 (3.57%) Office 365
2 2 (2.38%) Microsoft Azure
2 2 (2.38%) SaaS
Communications & Networking
1 17 (20.24%) LAN
2 15 (17.86%) Firewall
3 11 (13.10%) WAN
4 8 (9.52%) Internet
5 7 (8.33%) VoIP
6 6 (7.14%) HTTP
6 6 (7.14%) SMTP
6 6 (7.14%) VPN
7 5 (5.95%) Network Security
7 5 (5.95%) TCP/IP
8 4 (4.76%) Broadband
8 4 (4.76%) Cisco ASA
8 4 (4.76%) ISDN
8 4 (4.76%) Skype
8 4 (4.76%) TACACS
8 4 (4.76%) Wireless
9 3 (3.57%) DHCP
9 3 (3.57%) DNS
10 2 (2.38%) GGSN
10 2 (2.38%) WLAN
Database & Business Intelligence
1 2 (2.38%) SQL Server
2 1 (1.19%) Data Warehouse
2 1 (1.19%) Enterprise Data Warehouse
2 1 (1.19%) MongoDB
2 1 (1.19%) SQL Server Analysis Services
2 1 (1.19%) SQL Server Integration Services
Development Applications
1 3 (3.57%) Visual Studio
2 2 (2.38%) Wise Package Studio
3 1 (1.19%) Subversion
3 1 (1.19%) Team Foundation Server
3 1 (1.19%) Visual Studio Code
General
1 10 (11.90%) Finance
2 7 (8.33%) Retail
3 4 (4.76%) Banking
4 3 (3.57%) Pharmaceutical
4 3 (3.57%) Telecoms
5 2 (2.38%) Automotive
5 2 (2.38%) Billing
5 2 (2.38%) Financial Institution
5 2 (2.38%) Games
6 1 (1.19%) Advertising
6 1 (1.19%) Law
6 1 (1.19%) Legal
6 1 (1.19%) Publishing
Job Titles
1 19 (22.62%) Analyst
2 16 (19.05%) Support Engineer
3 7 (8.33%) Developer
3 7 (8.33%) Windows Engineer
4 6 (7.14%) Architect
4 6 (7.14%) Service Manager
4 6 (7.14%) Support Analyst
5 5 (5.95%) 2nd Line Support
5 5 (5.95%) Network Engineer
5 5 (5.95%) Network Support
5 5 (5.95%) Network Support Engineer
5 5 (5.95%) Project Manager
5 5 (5.95%) Windows Support Engineer
6 4 (4.76%) Applications Manager
6 4 (4.76%) Desktop Support
6 4 (4.76%) Infrastructure Engineer
6 4 (4.76%) Network Security Analyst
6 4 (4.76%) Security Analyst
6 4 (4.76%) Service Analyst
7 3 (3.57%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (3.57%) .NET
1 3 (3.57%) Middleware
1 3 (3.57%) SAP PI
1 3 (3.57%) SOAP
1 3 (3.57%) Web Services
1 3 (3.57%) XSLT
2 2 (2.38%) CSS
3 1 (1.19%) ASP.NET
3 1 (1.19%) CAML
3 1 (1.19%) HTML
3 1 (1.19%) jQuery
3 1 (1.19%) REST
Miscellaneous
1 7 (8.33%) Client/Server
1 7 (8.33%) Management Information System
2 6 (7.14%) Analytical Skills
3 5 (5.95%) Data Centre
4 4 (4.76%) NHS
5 2 (2.38%) FMCG
5 2 (2.38%) Mobile App
5 2 (2.38%) PMI
5 2 (2.38%) Private Cloud
5 2 (2.38%) Replication
6 1 (1.19%) CESG
6 1 (1.19%) CESG CLAS
6 1 (1.19%) Clustering
6 1 (1.19%) Computer Science
6 1 (1.19%) Driving Licence
6 1 (1.19%) Enterprise Software
6 1 (1.19%) EPoS
6 1 (1.19%) iPad
6 1 (1.19%) User Experience
6 1 (1.19%) Virtual Team
Operating Systems
1 23 (27.38%) Windows
2 9 (10.71%) Windows Server
3 7 (8.33%) Windows 7
4 5 (5.95%) Windows 10
5 4 (4.76%) Linux
5 4 (4.76%) Windows Server 2008
6 3 (3.57%) Unix
7 2 (2.38%) Windows 8
7 2 (2.38%) Windows Server 2003
7 2 (2.38%) Windows Server 2012
8 1 (1.19%) Windows Vista
8 1 (1.19%) Windows XP
Processes & Methodologies
1 14 (16.67%) Incident Management
2 12 (14.29%) ITSM
2 12 (14.29%) Service Management
3 11 (13.10%) PRINCE2
4 10 (11.90%) Project Management
5 9 (10.71%) Change Management
5 9 (10.71%) E-Commerce
6 8 (9.52%) Information Security
6 8 (9.52%) Service Delivery
7 7 (8.33%) Analytics
7 7 (8.33%) Workflow
8 6 (7.14%) Business Intelligence
8 6 (7.14%) Fault Management
8 6 (7.14%) Mentoring
8 6 (7.14%) Server Virtualisation
9 5 (5.95%) BCP
9 5 (5.95%) Budgeting and Forecasting
9 5 (5.95%) Customer-Centricity
9 5 (5.95%) Operations Management
9 5 (5.95%) Resource Management
Programming Languages
1 14 (16.67%) SQL
2 8 (9.52%) Java
3 3 (3.57%) PowerShell
4 2 (2.38%) C
4 2 (2.38%) JavaScript
4 2 (2.38%) PHP
4 2 (2.38%) REXX
4 2 (2.38%) Tcl
4 2 (2.38%) VB
4 2 (2.38%) VBScript
5 1 (1.19%) C#
5 1 (1.19%) C++
5 1 (1.19%) Perl
5 1 (1.19%) PL/SQL
5 1 (1.19%) Shell Script
5 1 (1.19%) XQuery
Qualifications
1 13 (15.48%) Security Cleared
2 12 (14.29%) SC Cleared
3 10 (11.90%) ITIL Certification
4 8 (9.52%) Cisco Certification
4 8 (9.52%) Microsoft Certification
5 7 (8.33%) Degree
5 7 (8.33%) MCSE
6 5 (5.95%) DV Cleared
7 4 (4.76%) CCIE
7 4 (4.76%) CCNP
7 4 (4.76%) CCSA
7 4 (4.76%) CCSE
7 4 (4.76%) PRINCE2 Certification
8 3 (3.57%) CCNA
9 2 (2.38%) ISTQB
9 2 (2.38%) MCP
9 2 (2.38%) MCSA
9 2 (2.38%) PMI Certification
9 2 (2.38%) PRINCE2 Practitioner
10 1 (1.19%) CISA
Quality Assurance & Compliance
1 14 (16.67%) SLA
2 7 (8.33%) PMO
3 5 (5.95%) QA
4 2 (2.38%) GxP
4 2 (2.38%) PMBOK
5 1 (1.19%) HMG Security Policy Framework
5 1 (1.19%) ISO/IEC 27001
5 1 (1.19%) PCI DSS
System Software
1 15 (17.86%) Active Directory
2 10 (11.90%) VMware Infrastructure
3 6 (7.14%) Virtual Desktop
4 2 (2.38%) Hyper-V
4 2 (2.38%) Virtual Machines
Systems Management
1 3 (3.57%) SCOM
2 2 (2.38%) OpenView Configuration Management
3 1 (1.19%) Nagios
3 1 (1.19%) NetBackup
3 1 (1.19%) SCCM
3 1 (1.19%) WMI
Vendors
1 20 (23.81%) Microsoft
2 16 (19.05%) Cisco
3 11 (13.10%) VMware
4 9 (10.71%) HP
4 9 (10.71%) Remedy
5 8 (9.52%) Juniper
5 8 (9.52%) SAP
6 7 (8.33%) Citrix
7 6 (7.14%) Dell
7 6 (7.14%) Mitel
7 6 (7.14%) Nokia
7 6 (7.14%) Veeam
8 5 (5.95%) BMC
9 4 (4.76%) Blue Coat
9 4 (4.76%) CheckPoint
9 4 (4.76%) Computacenter
9 4 (4.76%) F5
9 4 (4.76%) PayPal
10 3 (3.57%) Oracle
11 2 (2.38%) Sun