Period
to 17 November 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 17 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
East of England > Hertfordshire
6 months to
17 Nov 2018
Same period 2017 Same period 2016
Rank 68 59 79
Rank change year-on-year -9 +20 -38
Contract jobs citing SLA 35 46 23
As % of all contract IT jobs advertised in Hertfordshire 2.15% 2.93% 1.66%
As % of the Quality Assurance & Compliance category 22.73% 21.40% 17.56%
Number of daily rates quoted 11 25 13
Hertfordshire median daily rate £200 £275 £450
Median daily rate % change year-on-year -27.27% -38.89% +109.30%
10th Percentile £148 £158 £375
90th Percentile £488 £438 £525
East of England median daily rate £161 £275 £235
% change year-on-year -41.36% +17.02% -6.00%
Number of hourly rates quoted 18 13 0
Hertfordshire median hourly rate £17.00 £14.35 -
Median hourly rate % change year-on-year +18.47% - -
East of England median hourly rate £17.25 £14.38 £13.00
% change year-on-year +20.00% +10.58% -38.10%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hertfordshire
Contract vacancies with a requirement for quality assurance or compliance skills 154 215 131
As % of all contract IT jobs advertised in Hertfordshire 9.47% 13.69% 9.44%
Number of daily rates quoted 79 93 66
Hertfordshire median daily rate £413 £400 £400
Median daily rate % change year-on-year +3.13% - +23.08%
10th Percentile £173 £240 £211
90th Percentile £556 £588 £613
East of England median daily rate £420 £400 £375
% change year-on-year +5.00% +6.67% +0.67%
Number of hourly rates quoted 21 21 4
Hertfordshire median hourly rate £17.00 £15.00 £45.00
Median hourly rate % change year-on-year +13.33% -66.67% +109.06%
10th Percentile £10.50 £13.87 £43.25
90th Percentile £40.00 £45.00 £46.75
East of England median hourly rate £19.25 £23.00 £37.50
% change year-on-year -16.30% -38.67% +27.12%

SLA
Job Vacancy Trend in Hertfordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Hertfordshire.

Contractor daily rate trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 17 November 2018.

Contractor daily rate histogram for SLA in Hertfordshire

SLA
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Hertfordshire.

Contractor hourly rate trend for SLA in Hertfordshire

SLA
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 17 November 2018.

Contractor hourly rate histogram for SLA in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 6 months to 17 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +6 8 £200 -42.65% 1
Rickmansworth -8 8 - - 1
Watford -3 4 - - 1
Stevenage -11 4 - -
Hemel Hempstead - 3 £475 - 2
Welwyn Garden City -21 2 £201 -27.00%
Ware - 1 - -
SLA
East of England

For the 6 months to 17 November 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for SLA.

1 16 (45.71%) Windows
2 12 (34.29%) Microsoft Office
3 8 (22.86%) Security Cleared
4 7 (20.00%) Windows 7
4 7 (20.00%) Remedy
5 6 (17.14%) ITIL
5 6 (17.14%) Active Directory
5 6 (17.14%) Computacenter
5 6 (17.14%) Incident Management
6 5 (14.29%) SC Cleared
6 5 (14.29%) Service Management
6 5 (14.29%) Service Delivery
6 5 (14.29%) Risk Management
6 5 (14.29%) Information Security
6 5 (14.29%) Customer Requirements
7 4 (11.43%) Virtual Team
7 4 (11.43%) Finance
7 4 (11.43%) Manufacturing
7 4 (11.43%) Microsoft
7 4 (11.43%) SAP
7 4 (11.43%) ERP
7 4 (11.43%) VoIP
7 4 (11.43%) People Management
7 4 (11.43%) Data Extraction
7 4 (11.43%) Data Management
8 3 (8.57%) VMware
8 3 (8.57%) Performance Management
8 3 (8.57%) Software Engineering
8 3 (8.57%) Data Quality
8 3 (8.57%) Infrastructure Management

SLA
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 12 (34.29%) Microsoft Office
2 3 (8.57%) Microsoft Excel
Business Applications
1 2 (5.71%) BPCS
1 2 (5.71%) Dynamics AX
1 2 (5.71%) Movex
2 1 (2.86%) Remedy ITSM
2 1 (2.86%) Unit4 Business World
Communications & Networking
1 4 (11.43%) VoIP
2 2 (5.71%) TCP/IP
3 1 (2.86%) Firewall
3 1 (2.86%) LAN
3 1 (2.86%) Unified Communications
3 1 (2.86%) WAN
3 1 (2.86%) Wireless
Database & Business Intelligence
1 2 (5.71%) BusinessObjects
2 1 (2.86%) MySQL
2 1 (2.86%) SQL Server
General
1 4 (11.43%) Finance
1 4 (11.43%) Manufacturing
2 1 (2.86%) Telecoms
Job Titles
1 12 (34.29%) Analyst
2 6 (17.14%) Service Analyst
2 6 (17.14%) Service Desk Analyst
3 5 (14.29%) 2nd Line Support
4 4 (11.43%) Service Manager
5 3 (8.57%) 2nd Line Support Analyst
5 3 (8.57%) Delivery Manager
5 3 (8.57%) Services Delivery Manager
5 3 (8.57%) Support Analyst
5 3 (8.57%) Support Engineer
6 2 (5.71%) 1st Line Support
6 2 (5.71%) 1st/2nd Line Support Engineer
6 2 (5.71%) 2nd Line Engineer
6 2 (5.71%) 2nd Line Support Engineer
6 2 (5.71%) Hardware Engineer
6 2 (5.71%) Infrastructure Engineer
6 2 (5.71%) Senior Manager
6 2 (5.71%) Senior Service Manager
6 2 (5.71%) Senior Services Delivery Manager
6 2 (5.71%) Software Engineer
Miscellaneous
1 4 (11.43%) Virtual Team
2 3 (8.57%) Analytical Skills
3 2 (5.71%) AS400
3 2 (5.71%) PDA
4 1 (2.86%) Computer Science
4 1 (2.86%) Data Centre
4 1 (2.86%) Fat Client
4 1 (2.86%) Handset
4 1 (2.86%) Management Information System
4 1 (2.86%) Smartphone
4 1 (2.86%) Thin Client
Operating Systems
1 16 (45.71%) Windows
2 7 (20.00%) Windows 7
3 3 (8.57%) Android
3 3 (8.57%) Windows Server
4 1 (2.86%) Apple iOS
4 1 (2.86%) Linux
4 1 (2.86%) Windows 10
4 1 (2.86%) Windows Server 2008
4 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 6 (17.14%) Incident Management
1 6 (17.14%) ITIL
2 5 (14.29%) Customer Requirements
2 5 (14.29%) Information Security
2 5 (14.29%) Risk Management
2 5 (14.29%) Service Delivery
2 5 (14.29%) Service Management
3 4 (11.43%) Data Extraction
3 4 (11.43%) Data Management
3 4 (11.43%) ERP
3 4 (11.43%) People Management
4 3 (8.57%) Contract Management
4 3 (8.57%) Data Governance
4 3 (8.57%) Infrastructure Management
4 3 (8.57%) Performance Management
4 3 (8.57%) Process Improvement
4 3 (8.57%) Software Engineering
5 2 (5.71%) Matrix Organization
5 2 (5.71%) Resource Allocation
5 2 (5.71%) Scorecard
Programming Languages
1 1 (2.86%) SQL
Qualifications
1 8 (22.86%) Security Cleared
2 5 (14.29%) SC Cleared
3 3 (8.57%) MCP
4 2 (5.71%) CNE
4 2 (5.71%) MCSE
4 2 (5.71%) Microsoft Certification
4 2 (5.71%) Novell Certification
5 1 (2.86%) ITIL Certification
5 1 (2.86%) MOS
Quality Assurance & Compliance
1 3 (8.57%) Data Quality
2 2 (5.71%) ISO/IEC 20000
2 2 (5.71%) ISO/IEC 27001
System Software
1 6 (17.14%) Active Directory
2 1 (2.86%) Firmware
2 1 (2.86%) Microsoft Virtual Server
2 1 (2.86%) Virtual Servers
2 1 (2.86%) VMware Infrastructure
Systems Management
1 2 (5.71%) Norton AntiVirus
2 1 (2.86%) SCCM
Vendors
1 7 (20.00%) Remedy
2 6 (17.14%) Computacenter
3 4 (11.43%) Microsoft
3 4 (11.43%) SAP
4 3 (8.57%) VMware
5 2 (5.71%) Citrix
5 2 (5.71%) Embarcadero
5 2 (5.71%) Fujitsu
5 2 (5.71%) Informatica
5 2 (5.71%) McAfee
5 2 (5.71%) Oracle
5 2 (5.71%) Sophos
5 2 (5.71%) Symantec
6 1 (2.86%) Apple
6 1 (2.86%) Cisco
6 1 (2.86%) Fortinet
6 1 (2.86%) Juniper
6 1 (2.86%) Mitel