Period
to 24 April 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 24 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
East of England > Hertfordshire
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 47 67 47
Rank change year-on-year +20 -20 +11
Contract jobs citing SLA 52 21 44
As % of all contract IT jobs advertised in Hertfordshire 3.54% 1.73% 3.21%
As % of the Quality Assurance & Compliance category 30.06% 17.65% 27.67%
Number of daily rates quoted 24 10 13
Hertfordshire median daily rate £200 £175 £350
Median daily rate % change year-on-year +14.29% -50.00% +11.11%
10th Percentile £143 £137 £159
90th Percentile £369 £379 £538
East of England median daily rate £200 £250 £348
% change year-on-year -20.00% -28.06% +12.10%
Number of hourly rates quoted 7 1 6
Hertfordshire median hourly rate £14.95 £11.40 £21.00
Median hourly rate % change year-on-year +31.14% -45.71% +40.00%
10th Percentile £11.60 £11.10 £10.36
90th Percentile £16.75 £11.70 £22.53
East of England median hourly rate £14.50 £19.00 £19.00
% change year-on-year -23.68% - +18.75%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hertfordshire
Contract vacancies with a requirement for quality assurance or compliance skills 173 119 159
As % of all contract IT jobs advertised in Hertfordshire 11.77% 9.79% 11.61%
Number of daily rates quoted 83 57 75
Hertfordshire median daily rate £360 £450 £425
Median daily rate % change year-on-year -20.00% +5.88% +18.06%
10th Percentile £165 £150 £255
90th Percentile £534 £619 £538
East of England median daily rate £425 £400 £413
% change year-on-year +6.25% -3.03% +10.00%
Number of hourly rates quoted 11 3 12
Hertfordshire median hourly rate £15.50 £18.00 £21.50
Median hourly rate % change year-on-year -13.89% -16.28% -14.00%
10th Percentile £12.50 £12.48 £13.13
90th Percentile £105.00 £18.00 £44.95
East of England median hourly rate £20.45 £19.90 £25.00
% change year-on-year +2.76% -20.40% -

SLA
Job Vacancy Trend in Hertfordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Hertfordshire.

Contractor daily rate trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 24 April 2018.

Contractor daily rate histogram for SLA in Hertfordshire

SLA
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Hertfordshire.

Contractor hourly rate trend for SLA in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City 0 12 £200 +14.29%
Rickmansworth - 11 £160 - 1
Stevenage - 11 £238 - 2
Hatfield -1 5 £355 +23.48% 3
Hitchin - 2 - - 1
Watford -8 1 £255 +45.71% 2
SLA
East of England

For the 6 months to 24 April 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for SLA.

1 19 (36.54%) Windows
2 17 (32.69%) Microsoft Office
3 16 (30.77%) Microsoft
4 14 (26.92%) Security Cleared
5 13 (25.00%) SC Cleared
6 10 (19.23%) ITIL
7 9 (17.31%) Incident Management
8 8 (15.38%) Internet
8 8 (15.38%) TCP/IP
8 8 (15.38%) Cisco
8 8 (15.38%) E-Commerce
8 8 (15.38%) VoIP
9 7 (13.46%) MCP
9 7 (13.46%) AS400
9 7 (13.46%) Payment Gateway
9 7 (13.46%) Problem-Solving
10 6 (11.54%) Collaborative Working
10 6 (11.54%) Firewall
10 6 (11.54%) Problem Management
10 6 (11.54%) Business Development
10 6 (11.54%) Billing
10 6 (11.54%) Microsoft Certification
10 6 (11.54%) CRM
10 6 (11.54%) LAN
10 6 (11.54%) Citrix
10 6 (11.54%) SQL
11 5 (9.62%) Cisco Certification
11 5 (9.62%) Finance
11 5 (9.62%) Windows Server
11 5 (9.62%) Internal Audit

SLA
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.92%) SharePoint
Applications
1 17 (32.69%) Microsoft Office
2 4 (7.69%) Microsoft Excel
3 1 (1.92%) Microsoft PowerPoint
3 1 (1.92%) MS Visio
Business Applications
1 7 (13.46%) Payment Gateway
Cloud Services
1 2 (3.85%) Azure Active Directory
1 2 (3.85%) Cloud Computing
1 2 (3.85%) Microsoft Azure
Communications & Networking
1 8 (15.38%) Internet
1 8 (15.38%) TCP/IP
1 8 (15.38%) VoIP
2 6 (11.54%) Firewall
2 6 (11.54%) LAN
3 4 (7.69%) Cisco ASA
3 4 (7.69%) Cisco IOS
3 4 (7.69%) Cisco PIX
3 4 (7.69%) VPN
3 4 (7.69%) Wi-Fi
4 2 (3.85%) DHCP
4 2 (3.85%) DNS
4 2 (3.85%) HTTP
4 2 (3.85%) Kerberos
4 2 (3.85%) SMTP
4 2 (3.85%) WAN
Database & Business Intelligence
1 1 (1.92%) SQL Server
General
1 6 (11.54%) Billing
2 5 (9.62%) Finance
3 4 (7.69%) Automotive
3 4 (7.69%) Banking
4 3 (5.77%) Advertising
4 3 (5.77%) Publishing
5 2 (3.85%) Manufacturing
5 2 (3.85%) Retail Banking
5 2 (3.85%) Telecoms
6 1 (1.92%) French Language
6 1 (1.92%) German Language
Job Titles
1 17 (32.69%) Support Engineer
2 13 (25.00%) Analyst
3 12 (23.08%) 2nd Line Support
4 9 (17.31%) Support Analyst
5 7 (13.46%) 2nd Line Engineer
5 7 (13.46%) 2nd Line Support Engineer
5 7 (13.46%) Desktop Engineer
5 7 (13.46%) Desktop Support
5 7 (13.46%) Desktop Support Engineer
6 5 (9.62%) 2nd Line Support Analyst
7 4 (7.69%) 2nd Line Desktop Support
7 4 (7.69%) 2nd Line Desktop Support Engineer
7 4 (7.69%) IT Support
7 4 (7.69%) Network Engineer
7 4 (7.69%) Network Manager
7 4 (7.69%) Network Project Manager
7 4 (7.69%) Project Manager
7 4 (7.69%) SC Cleared Project Manager
7 4 (7.69%) Server Support
8 3 (5.77%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 3 (5.77%) CSS
1 3 (5.77%) HTML
2 2 (3.85%) ADSI
2 2 (3.85%) LDAP
Miscellaneous
1 7 (13.46%) AS400
2 4 (7.69%) iPad
2 4 (7.69%) Video Conferencing
3 3 (5.77%) Management Information System
3 3 (5.77%) Self-Motivation
4 2 (3.85%) Analytical Skills
4 2 (3.85%) Clustering
4 2 (3.85%) Data Centre
4 2 (3.85%) PKI
5 1 (1.92%) Computer Science
5 1 (1.92%) Driving Licence
5 1 (1.92%) Fat Client
5 1 (1.92%) Mainframe
5 1 (1.92%) Thin Client
5 1 (1.92%) Virtual Team
Operating Systems
1 19 (36.54%) Windows
2 5 (9.62%) Windows Server
3 3 (5.77%) Linux
3 3 (5.77%) Windows Server 2003
3 3 (5.77%) Windows Server 2012
4 2 (3.85%) Windows Server 2008
5 1 (1.92%) Windows 10
5 1 (1.92%) Windows 7
5 1 (1.92%) Windows XP
Processes & Methodologies
1 10 (19.23%) ITIL
2 9 (17.31%) Incident Management
3 8 (15.38%) E-Commerce
4 7 (13.46%) Problem-Solving
5 6 (11.54%) Business Development
5 6 (11.54%) Collaborative Working
5 6 (11.54%) CRM
5 6 (11.54%) Problem Management
6 5 (9.62%) Internal Audit
7 3 (5.77%) Asset Management
7 3 (5.77%) Business Intelligence
7 3 (5.77%) Content Development
7 3 (5.77%) Information Security
7 3 (5.77%) Kalman Filter
7 3 (5.77%) Line Management
7 3 (5.77%) Time Management
7 3 (5.77%) Workflow
8 2 (3.85%) Business Continuity
8 2 (3.85%) Change Management
8 2 (3.85%) Migration
Programming Languages
1 6 (11.54%) SQL
2 4 (7.69%) C
3 3 (5.77%) Java
3 3 (5.77%) JavaScript
4 2 (3.85%) PowerShell
Qualifications
1 14 (26.92%) Security Cleared
2 13 (25.00%) SC Cleared
3 7 (13.46%) MCP
4 6 (11.54%) Microsoft Certification
5 5 (9.62%) Cisco Certification
6 3 (5.77%) CCIE
6 3 (5.77%) CCNA
6 3 (5.77%) CCNP
6 3 (5.77%) Degree
6 3 (5.77%) MCSE
7 2 (3.85%) ITIL Certification
7 2 (3.85%) MCDST
Quality Assurance & Compliance
1 1 (1.92%) Data Quality
System Software
1 3 (5.77%) Active Directory
1 3 (5.77%) VMware Infrastructure
Systems Management
1 2 (3.85%) SCCM
2 1 (1.92%) AirWatch
2 1 (1.92%) NetBackup
Vendors
1 16 (30.77%) Microsoft
2 8 (15.38%) Cisco
3 6 (11.54%) Citrix
4 4 (7.69%) Blue Coat
4 4 (7.69%) Forcepoint
4 4 (7.69%) Juniper
4 4 (7.69%) Sun
4 4 (7.69%) VMware
5 3 (5.77%) Barracuda Networks
5 3 (5.77%) Remedy
6 2 (3.85%) Dell
6 2 (3.85%) HP
6 2 (3.85%) McAfee
6 2 (3.85%) PayPal
7 1 (1.92%) Embarcadero
7 1 (1.92%) Mitel
7 1 (1.92%) Salesforce.com
7 1 (1.92%) SAP
7 1 (1.92%) ServiceNow
7 1 (1.92%) Veeam