Period
to 23 September 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 September 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
East of England > Hertfordshire
6 months to
23 Sep 2018
Same period 2017 Same period 2016
Rank 57 64 58
Rank change year-on-year +7 -6 -4
Contract jobs citing SLA 43 32 38
As % of all contract IT jobs advertised in Hertfordshire 2.67% 2.29% 2.65%
As % of the Quality Assurance & Compliance category 24.57% 16.16% 25.00%
Number of daily rates quoted 14 17 20
Hertfordshire median daily rate £313 £315 £400
Median daily rate % change year-on-year -0.79% -21.25% +86.05%
10th Percentile £161 £169 £138
90th Percentile £458 £438 £481
East of England median daily rate £281 £275 £220
% change year-on-year +2.27% +25.00% +2.33%
Number of hourly rates quoted 17 8 2
Hertfordshire median hourly rate £17.00 £14.18 £14.00
Median hourly rate % change year-on-year +19.93% +1.25% -34.96%
10th Percentile £11.94 £12.78 £13.20
90th Percentile £35.00 £15.75 £14.80
East of England median hourly rate £17.50 £14.45 £16.25
% change year-on-year +21.11% -11.08% -22.63%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hertfordshire
Contract vacancies with a requirement for quality assurance or compliance skills 175 198 152
As % of all contract IT jobs advertised in Hertfordshire 10.88% 14.14% 10.58%
Number of daily rates quoted 96 76 75
Hertfordshire median daily rate £413 £400 £400
Median daily rate % change year-on-year +3.13% - +23.08%
10th Percentile £191 £262 £186
90th Percentile £525 £594 £500
East of England median daily rate £421 £400 £413
% change year-on-year +5.20% -3.03% +17.86%
Number of hourly rates quoted 18 16 6
Hertfordshire median hourly rate £17.00 £17.75 £44.00
Median hourly rate % change year-on-year -4.23% -59.66% +70.87%
10th Percentile £10.45 £13.69 £14.00
90th Percentile £35.00 £42.50 £45.00
East of England median hourly rate £17.50 £20.09 £35.00
% change year-on-year -12.87% -42.61% -

SLA
Job Vacancy Trend in Hertfordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Hertfordshire.

Contractor daily rate trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 23 September 2018.

Contractor daily rate histogram for SLA in Hertfordshire

SLA
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Hertfordshire.

Contractor hourly rate trend for SLA in Hertfordshire

SLA
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 23 September 2018.

Contractor hourly rate histogram for SLA in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 6 months to 23 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rickmansworth +1 12 £160 -
Hatfield +7 9 £355 +1.79% 3
Stevenage -4 7 £175 -
Welwyn Garden City -21 4 £300 +9.09%
Hemel Hempstead - 3 £475 - 1
Watford +3 2 - - 2
Ware - 1 - -
SLA
East of England

For the 6 months to 23 September 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for SLA.

1 17 (39.53%) Windows
2 15 (34.88%) Microsoft Office
3 12 (27.91%) Security Cleared
4 9 (20.93%) Microsoft
5 8 (18.60%) SC Cleared
6 7 (16.28%) Windows 7
7 6 (13.95%) Incident Management
7 6 (13.95%) Service Delivery
8 5 (11.63%) Remedy
8 5 (11.63%) Active Directory
8 5 (11.63%) VoIP
8 5 (11.63%) TCP/IP
8 5 (11.63%) Risk Management
8 5 (11.63%) Manufacturing
8 5 (11.63%) Infrastructure Management
9 4 (9.30%) Analytical Skills
9 4 (9.30%) People Management
9 4 (9.30%) Virtual Team
9 4 (9.30%) Customer Requirements
9 4 (9.30%) Finance
9 4 (9.30%) VMware
9 4 (9.30%) Information Security
9 4 (9.30%) Data Management
9 4 (9.30%) Computacenter
9 4 (9.30%) Software Engineering
9 4 (9.30%) Data Extraction
9 4 (9.30%) SAP
9 4 (9.30%) ITIL
9 4 (9.30%) ERP
9 4 (9.30%) Service Management

SLA
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 15 (34.88%) Microsoft Office
2 3 (6.98%) Microsoft Excel
Business Applications
1 2 (4.65%) BPCS
1 2 (4.65%) Dynamics AX
1 2 (4.65%) Movex
2 1 (2.33%) Remedy ITSM
2 1 (2.33%) Unit4 Business World
Cloud Services
1 2 (4.65%) Azure Active Directory
1 2 (4.65%) Cloud Computing
1 2 (4.65%) Microsoft Azure
Communications & Networking
1 5 (11.63%) TCP/IP
1 5 (11.63%) VoIP
2 2 (4.65%) DHCP
2 2 (4.65%) DNS
2 2 (4.65%) Kerberos
3 1 (2.33%) SAN
Database & Business Intelligence
1 2 (4.65%) BusinessObjects
2 1 (2.33%) Oracle Database
2 1 (2.33%) Oracle Database 11g
2 1 (2.33%) Oracle Database 12c
2 1 (2.33%) SQL Server
General
1 5 (11.63%) Manufacturing
2 4 (9.30%) Finance
3 2 (4.65%) Automotive
4 1 (2.33%) Banking
4 1 (2.33%) Publishing
4 1 (2.33%) Telecoms
Job Titles
1 13 (30.23%) Analyst
2 6 (13.95%) Service Analyst
2 6 (13.95%) Service Desk Analyst
3 5 (11.63%) Support Analyst
4 4 (9.30%) 2nd Line Support
4 4 (9.30%) 2nd Line Support Analyst
4 4 (9.30%) Desktop Support
4 4 (9.30%) SC Cleared Desktop Support
4 4 (9.30%) Service Manager
4 4 (9.30%) Support Engineer
5 3 (6.98%) Delivery Manager
5 3 (6.98%) Desktop Engineer
5 3 (6.98%) Desktop Support Engineer
5 3 (6.98%) Infrastructure Engineer
5 3 (6.98%) Services Delivery Manager
6 2 (4.65%) 1st Line Support
6 2 (4.65%) 3rd Line Support
6 2 (4.65%) Administrator
6 2 (4.65%) Senior Manager
6 2 (4.65%) Software Engineer
Libraries, Frameworks & Software Standards
1 2 (4.65%) ADSI
1 2 (4.65%) LDAP
2 1 (2.33%) CSS
2 1 (2.33%) HTML
Miscellaneous
1 4 (9.30%) Analytical Skills
1 4 (9.30%) AS400
1 4 (9.30%) Virtual Team
2 2 (4.65%) Clustering
2 2 (4.65%) Computer Science
2 2 (4.65%) Fat Client
2 2 (4.65%) PKI
2 2 (4.65%) Thin Client
3 1 (2.33%) Driving Licence
3 1 (2.33%) Management Information System
3 1 (2.33%) Self-Motivation
Operating Systems
1 17 (39.53%) Windows
2 7 (16.28%) Windows 7
3 3 (6.98%) Windows Server
3 3 (6.98%) Windows Server 2003
3 3 (6.98%) Windows Server 2012
4 2 (4.65%) Windows Server 2008
5 1 (2.33%) Linux
5 1 (2.33%) Solaris
5 1 (2.33%) Unix
5 1 (2.33%) Windows 10
5 1 (2.33%) Windows XP
Processes & Methodologies
1 6 (13.95%) Incident Management
1 6 (13.95%) Service Delivery
2 5 (11.63%) Infrastructure Management
2 5 (11.63%) Risk Management
3 4 (9.30%) Customer Requirements
3 4 (9.30%) Data Extraction
3 4 (9.30%) Data Management
3 4 (9.30%) ERP
3 4 (9.30%) Information Security
3 4 (9.30%) ITIL
3 4 (9.30%) People Management
3 4 (9.30%) Service Management
3 4 (9.30%) Software Engineering
4 3 (6.98%) Contract Management
4 3 (6.98%) Data Governance
4 3 (6.98%) Infrastructure Engineering
4 3 (6.98%) Migration
4 3 (6.98%) Performance Management
4 3 (6.98%) Performance Optimisation
4 3 (6.98%) Process Improvement
Programming Languages
1 2 (4.65%) PowerShell
2 1 (2.33%) JavaScript
2 1 (2.33%) PL/SQL
2 1 (2.33%) Shell Script
2 1 (2.33%) SQL
2 1 (2.33%) T-SQL
Qualifications
1 12 (27.91%) Security Cleared
2 8 (18.60%) SC Cleared
3 3 (6.98%) Microsoft Certification
4 2 (4.65%) MCP
5 1 (2.33%) ITIL Certification
Quality Assurance & Compliance
1 3 (6.98%) Data Quality
2 2 (4.65%) ISO/IEC 20000
System Software
1 5 (11.63%) Active Directory
2 1 (2.33%) VMware Infrastructure
Systems Management
1 2 (4.65%) SCCM
2 1 (2.33%) AirWatch
2 1 (2.33%) Oracle Enterprise Manager
2 1 (2.33%) Oracle RMAN
2 1 (2.33%) SCOM
Vendors
1 9 (20.93%) Microsoft
2 5 (11.63%) Remedy
3 4 (9.30%) Computacenter
3 4 (9.30%) SAP
3 4 (9.30%) VMware
4 3 (6.98%) Oracle
5 2 (4.65%) Cisco
5 2 (4.65%) Citrix
5 2 (4.65%) Embarcadero
5 2 (4.65%) Fujitsu
5 2 (4.65%) Informatica
5 2 (4.65%) McAfee
6 1 (2.33%) Mitel
6 1 (2.33%) Veeam
6 1 (2.33%) Veritas