Period
to 23 February 2019

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 February 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
East of England > Hertfordshire
6 months to
23 Feb 2019
Same period 2018 Same period 2017
Rank 63 55 70
Rank change year-on-year -8 +15 -29
Contract jobs citing SLA 31 46 24
As % of all contract IT jobs advertised in Hertfordshire 2.26% 3.00% 1.79%
As % of the Quality Assurance & Compliance category 21.68% 23.47% 18.60%
Number of daily rates quoted 10 17 13
Hertfordshire median daily rate £180 £255 £288
Median daily rate % change year-on-year -29.41% -11.30% -4.17%
10th Percentile £144 £142 £141
90th Percentile £303 £323 £435
East of England median daily rate £256 £200 £230
% change year-on-year +28.13% -13.04% -34.52%
Number of hourly rates quoted 18 10 0
Hertfordshire median hourly rate £13.00 £14.50 -
Median hourly rate % change year-on-year -10.34% - -
East of England median hourly rate £13.00 £14.00 £19.90
% change year-on-year -7.14% -29.65% -0.50%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hertfordshire
Contract vacancies with a requirement for quality assurance or compliance skills 143 196 129
As % of all contract IT jobs advertised in Hertfordshire 10.44% 12.77% 9.61%
Number of daily rates quoted 53 80 74
Hertfordshire median daily rate £375 £400 £425
Median daily rate % change year-on-year -6.25% -5.88% -
10th Percentile £178 £200 £154
90th Percentile £550 £569 £613
East of England median daily rate £413 £425 £400
% change year-on-year -2.94% +6.25% -
Number of hourly rates quoted 23 16 2
Hertfordshire median hourly rate £17.00 £15.50 £31.50
Median hourly rate % change year-on-year +9.68% -50.79% +49.98%
10th Percentile £11.40 £13.25 £20.45
90th Percentile £37.40 £83.75 £44.55
East of England median hourly rate £17.00 £21.21 £33.00
% change year-on-year -19.83% -35.74% -5.71%

SLA
Job Vacancy Trend in Hertfordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Hertfordshire.

Contractor daily rate trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 23 February 2019.

Contractor daily rate histogram for SLA in Hertfordshire

SLA
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Hertfordshire.

Contractor hourly rate trend for SLA in Hertfordshire

SLA
Contractor Hourly Rate Histogram in Hertfordshire

The hourly rate distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 23 February 2019.

Contractor hourly rate histogram for SLA in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 6 months to 23 February 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hatfield +12 11 £300 - 2
Rickmansworth -8 8 - - 1
Watford +11 3 - - 1
Stevenage -20 2 - - 1
Hemel Hempstead - 1 - -
St Albans - 1 £114 -
SLA
East of England

For the 6 months to 23 February 2019, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Hertfordshire region with a requirement for SLA.

1 19 (61.29%) Windows
2 10 (32.26%) Microsoft Office
2 10 (32.26%) Active Directory
3 9 (29.03%) Windows 7
4 7 (22.58%) Windows Server
4 7 (22.58%) Computacenter
4 7 (22.58%) VMware
5 6 (19.35%) Information Security
5 6 (19.35%) Customer Requirements
6 5 (16.13%) Incident Management
6 5 (16.13%) SC Cleared
6 5 (16.13%) Security Cleared
6 5 (16.13%) Citrix
6 5 (16.13%) Microsoft
6 5 (16.13%) Remedy
7 4 (12.90%) McAfee
7 4 (12.90%) Norton AntiVirus
7 4 (12.90%) Sophos
7 4 (12.90%) Symantec
7 4 (12.90%) Microsoft Certification
7 4 (12.90%) CNE
7 4 (12.90%) Novell Certification
7 4 (12.90%) MCSE
7 4 (12.90%) ITIL
7 4 (12.90%) MCP
7 4 (12.90%) Root Cause Analysis
7 4 (12.90%) Commercial Awareness
8 3 (9.68%) Android
8 3 (9.68%) Service Management
8 3 (9.68%) SAP

SLA
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) SharePoint
Applications
1 10 (32.26%) Microsoft Office
2 1 (3.23%) Microsoft Excel
2 1 (3.23%) Microsoft PowerPoint
2 1 (3.23%) MS Visio
Cloud Services
1 1 (3.23%) Office 365
Communications & Networking
1 1 (3.23%) Firewall
1 1 (3.23%) LAN
1 1 (3.23%) SAN
1 1 (3.23%) Unified Communications
1 1 (3.23%) VoIP
1 1 (3.23%) VSAN
1 1 (3.23%) WAN
1 1 (3.23%) Wireless
Database & Business Intelligence
1 1 (3.23%) GIS
1 1 (3.23%) Hadoop
1 1 (3.23%) MySQL
1 1 (3.23%) SQL Server
General
1 2 (6.45%) Electronics
1 2 (6.45%) Finance
1 2 (6.45%) Manufacturing
1 2 (6.45%) Marketing
1 2 (6.45%) Telecoms
2 1 (3.23%) Retail
Job Titles
1 13 (41.94%) Analyst
2 9 (29.03%) Service Analyst
2 9 (29.03%) Service Desk Analyst
3 4 (12.90%) 2nd Line Engineer
3 4 (12.90%) Support Engineer
4 3 (9.68%) 2nd Line Support
5 2 (6.45%) 1st/2nd Line Support
5 2 (6.45%) 1st/2nd Line Support Engineer
5 2 (6.45%) 2nd Line Support Engineer
5 2 (6.45%) Administrator
5 2 (6.45%) Delivery Manager
5 2 (6.45%) ICT Manager
5 2 (6.45%) ICT Service Delivery Manager
5 2 (6.45%) Infrastructure Engineer
5 2 (6.45%) Service Manager
5 2 (6.45%) Services Delivery Manager
5 2 (6.45%) Wintel Engineer
6 1 (3.23%) 2nd Line Support Analyst
6 1 (3.23%) Network Infrastructure Engineer
6 1 (3.23%) Wintel Analyst
Miscellaneous
1 2 (6.45%) NHS
1 2 (6.45%) PDA
2 1 (3.23%) Analytical Skills
2 1 (3.23%) CMDB
2 1 (3.23%) Data Centre
2 1 (3.23%) Fat Client
2 1 (3.23%) Handset
2 1 (3.23%) Management Information System
2 1 (3.23%) Smartphone
2 1 (3.23%) Thin Client
Operating Systems
1 19 (61.29%) Windows
2 9 (29.03%) Windows 7
3 7 (22.58%) Windows Server
4 3 (9.68%) Android
5 2 (6.45%) Linux
6 1 (3.23%) Apple iOS
6 1 (3.23%) Windows 10
6 1 (3.23%) Windows Server 2008
6 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 6 (19.35%) Customer Requirements
1 6 (19.35%) Information Security
2 5 (16.13%) Incident Management
3 4 (12.90%) Commercial Awareness
3 4 (12.90%) ITIL
3 4 (12.90%) Root Cause Analysis
4 3 (9.68%) Service Management
5 2 (6.45%) Business Intelligence
5 2 (6.45%) Digital Marketing
5 2 (6.45%) Infrastructure Engineering
5 2 (6.45%) Programme Management
5 2 (6.45%) Service Delivery
5 2 (6.45%) Supplier Relationship Management
6 1 (3.23%) Customer-Centricity
6 1 (3.23%) Data Analysis
6 1 (3.23%) Data Integration
6 1 (3.23%) Fault Management
6 1 (3.23%) Logistics
6 1 (3.23%) Runbook
6 1 (3.23%) Software Engineering
Programming Languages
1 1 (3.23%) SQL
Qualifications
1 5 (16.13%) SC Cleared
1 5 (16.13%) Security Cleared
2 4 (12.90%) CNE
2 4 (12.90%) MCP
2 4 (12.90%) MCSE
2 4 (12.90%) Microsoft Certification
2 4 (12.90%) Novell Certification
3 1 (3.23%) MOS
Quality Assurance & Compliance
1 2 (6.45%) ISO/IEC 27001
System Software
1 10 (32.26%) Active Directory
2 1 (3.23%) Firmware
2 1 (3.23%) Microsoft Virtual Server
2 1 (3.23%) vCloud
2 1 (3.23%) Virtual Machines
2 1 (3.23%) Virtual Servers
2 1 (3.23%) VMware ESXi
2 1 (3.23%) VMware Infrastructure
2 1 (3.23%) vSphere
Systems Management
1 4 (12.90%) Norton AntiVirus
2 2 (6.45%) SCCM
3 1 (3.23%) vCenter Server
3 1 (3.23%) vRealize
Vendors
1 7 (22.58%) Computacenter
1 7 (22.58%) VMware
2 5 (16.13%) Citrix
2 5 (16.13%) Microsoft
2 5 (16.13%) Remedy
3 4 (12.90%) McAfee
3 4 (12.90%) Sophos
3 4 (12.90%) Symantec
4 3 (9.68%) SAP
5 2 (6.45%) Intel
6 1 (3.23%) Apple
6 1 (3.23%) BMC
6 1 (3.23%) Cisco
6 1 (3.23%) Fortinet
6 1 (3.23%) Juniper
6 1 (3.23%) Mitel
6 1 (3.23%) Tableau