The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
East of England / Hertfordshire
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 41 29 50
Rank change year-on-year -12 +21  
Contract jobs citing SLA 20 28 24
As % of all contract IT jobs advertised in Hertfordshire 3.17% 4.27% 2.73%
As % of the Quality Assurance & Compliance category 20.62% 35.90% 28.57%
Number of daily rates quoted 12 15 10
Median daily rate £349 £350 £240
Median daily rate % change year-on-year -0.35% +45.83%  
90% offered a daily rate of more than £275 £123 £84
10% offered a daily rate of more than £425 £475 £342
UK excluding London median daily rate £247 £295 £300
% change year-on-year -16.18% -1.66%  
Number of hourly rates quoted 6 2 0
Median hourly rate £14.00 £14.00 -
UK excluding London median hourly rate £14.50 £15.00 £15.25
% change year-on-year -3.33% -1.63%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
Hertfordshire
Contract job vacancies with a requirement for quality assurance and compliance skills 97 78 84
As % of all contract IT job vacancies advertised in Hertfordshire 15.37% 11.91% 9.56%
Number of daily rates quoted 40 38 41
Median daily rate £425 £425 £325
Median daily rate % change year-on-year - +30.76%  
90% offered a daily rate of more than £275 £220 £214
10% offered a daily rate of more than £575 £475 £482
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 10 3 11
Median hourly rate £40.00 £29.00 £36.50
Median hourly rate % change year-on-year +37.93% -20.54%  
UK excluding London median hourly rate £25.00 £28.00 £21.78
% change year-on-year -10.71% +28.58%  

SLA
Job Vacancy Trend in Hertfordshire

The job posting trend of jobs advertised in Hertfordshire citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Hertfordshire.

Contractor daily rate trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing SLA in Hertfordshire over the 3 months to 27 June 2017.

Contractor daily rate histogram for SLA in Hertfordshire

SLA
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Hertfordshire.

Contractor hourly rate trend for SLA in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +8 5 £425 - 3
Hatfield -3 4 £349 - 2
Watford -5 3 £315 +149.50% 2
Rickmansworth - 3 £160 -
Stevenage - 3 - -
SLA
East of England

For the 6 months to 27 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for SLA.

1 15 (46.88%) ITIL
2 11 (34.38%) Windows
2 11 (34.38%) Firewall
2 11 (34.38%) Security Cleared
3 10 (31.25%) Incident Management
4 9 (28.13%) SC Cleared
4 9 (28.13%) Microsoft
5 8 (25.00%) Cisco
6 7 (21.88%) Cisco Certification
6 7 (21.88%) LAN
6 7 (21.88%) Microsoft Office
7 6 (18.75%) CSS
7 6 (18.75%) HTML
7 6 (18.75%) CCNP
7 6 (18.75%) Juniper
7 6 (18.75%) Fault Management
7 6 (18.75%) Computacenter
7 6 (18.75%) Marketing
7 6 (18.75%) Mentoring
7 6 (18.75%) Service Design
8 5 (15.63%) Xerox
8 5 (15.63%) Adobe Creative Cloud
8 5 (15.63%) User Experience
8 5 (15.63%) Responsive Web Design
8 5 (15.63%) HTML5
8 5 (15.63%) Root Cause Analysis
8 5 (15.63%) Wireframes
8 5 (15.63%) Degree
8 5 (15.63%) Adobe After Effects
8 5 (15.63%) AS400

SLA
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (9.38%) Apache
1 3 (9.38%) Blackberry Enterprise Server
2 2 (6.25%) MS Exchange
3 1 (3.13%) CMS
Applications
1 7 (21.88%) Microsoft Office
2 5 (15.63%) Adobe After Effects
2 5 (15.63%) Microsoft Excel
3 1 (3.13%) Microsoft PowerPoint
3 1 (3.13%) Spreadsheet
Cloud Services
1 5 (15.63%) Adobe Creative Cloud
2 1 (3.13%) Office 365
Communications & Networking
1 11 (34.38%) Firewall
2 7 (21.88%) LAN
3 5 (15.63%) WAN
4 4 (12.50%) Cisco ASA
4 4 (12.50%) TACACS
5 3 (9.38%) TCP/IP
6 2 (6.25%) HTTP
6 2 (6.25%) SMTP
7 1 (3.13%) Internet
7 1 (3.13%) Network Security
7 1 (3.13%) VoIP
7 1 (3.13%) VPN
7 1 (3.13%) Wireless
7 1 (3.13%) Wireshark
Database & Business Intelligence
1 1 (3.13%) Big Data
1 1 (3.13%) SQL Server
Development Applications
1 1 (3.13%) MSI
General
1 6 (18.75%) Marketing
2 2 (6.25%) Finance
2 2 (6.25%) Retail
2 2 (6.25%) Telecoms
3 1 (3.13%) Automotive
3 1 (3.13%) Publishing
Job Titles
1 6 (18.75%) Analyst
2 5 (15.63%) Designer
3 4 (12.50%) Network Security Analyst
3 4 (12.50%) Security Analyst
4 3 (9.38%) Network Engineer
4 3 (9.38%) Service Manager
4 3 (9.38%) Support Engineer
4 3 (9.38%) Technical Support
4 3 (9.38%) UX Designer
5 2 (6.25%) 1st Line Support
5 2 (6.25%) 2nd Line Support
5 2 (6.25%) Delivery Manager
5 2 (6.25%) Desktop Support
5 2 (6.25%) Digital Designer
5 2 (6.25%) SC Cleared Network Engineer
5 2 (6.25%) Server Support
5 2 (6.25%) Services Delivery Manager
5 2 (6.25%) Technical Engineer
5 2 (6.25%) Technical Support Engineer
6 1 (3.13%) Senior Analyst
Libraries, Frameworks & Software Standards
1 6 (18.75%) CSS
1 6 (18.75%) HTML
2 5 (15.63%) Flash
2 5 (15.63%) HTML5
Miscellaneous
1 5 (15.63%) AS400
1 5 (15.63%) User Experience
2 4 (12.50%) Data Centre
3 3 (9.38%) Blackberry
3 3 (9.38%) LPAR
4 1 (3.13%) Credit Risk
4 1 (3.13%) Driving Licence
4 1 (3.13%) Management Information System
Operating Systems
1 11 (34.38%) Windows
2 4 (12.50%) Android
2 4 (12.50%) Windows Server
3 3 (9.38%) Windows 7
4 2 (6.25%) Windows 8
4 2 (6.25%) Windows Server 2008
4 2 (6.25%) Windows XP
5 1 (3.13%) Apple iOS
5 1 (3.13%) Windows 10
5 1 (3.13%) Windows Server 2003
5 1 (3.13%) Windows Server 2012
5 1 (3.13%) Windows Vista
Processes & Methodologies
1 15 (46.88%) ITIL
2 10 (31.25%) Incident Management
3 6 (18.75%) Fault Management
3 6 (18.75%) Mentoring
3 6 (18.75%) Service Design
4 5 (15.63%) E-Commerce
4 5 (15.63%) Responsive Web Design
4 5 (15.63%) Root Cause Analysis
4 5 (15.63%) Service Delivery
4 5 (15.63%) Wireframes
5 4 (12.50%) Migration
6 3 (9.38%) High Availability
7 2 (6.25%) Agile Software Development
7 2 (6.25%) Asset Management
7 2 (6.25%) Business Continuity
7 2 (6.25%) Problem Management
7 2 (6.25%) Server Virtualisation
7 2 (6.25%) Service Management
8 1 (3.13%) Change Management
8 1 (3.13%) Disaster Recovery
Programming Languages
1 3 (9.38%) SQL
2 1 (3.13%) JavaScript
2 1 (3.13%) PowerShell
Qualifications
1 11 (34.38%) Security Cleared
2 9 (28.13%) SC Cleared
3 7 (21.88%) Cisco Certification
4 6 (18.75%) CCNP
5 5 (15.63%) Degree
6 4 (12.50%) CCIE
6 4 (12.50%) CCSA
6 4 (12.50%) CCSE
7 1 (3.13%) CCNA
7 1 (3.13%) DV Cleared
7 1 (3.13%) ISTQB
7 1 (3.13%) MCDST
7 1 (3.13%) MCP
7 1 (3.13%) MCSE
7 1 (3.13%) Microsoft Certification
7 1 (3.13%) PMP
System Software
1 4 (12.50%) Active Directory
2 3 (9.38%) Virtual Desktop
3 2 (6.25%) VMware Infrastructure
4 1 (3.13%) Microsoft App-V
Systems Management
1 3 (9.38%) SCCM
1 3 (9.38%) Tivoli
2 1 (3.13%) BladeLogic
2 1 (3.13%) HP Quality Center
Vendors
1 9 (28.13%) Microsoft
2 8 (25.00%) Cisco
3 6 (18.75%) Computacenter
3 6 (18.75%) Juniper
4 5 (15.63%) Adobe
4 5 (15.63%) Xerox
5 4 (12.50%) Blue Coat
5 4 (12.50%) CheckPoint
5 4 (12.50%) Citrix
5 4 (12.50%) F5
5 4 (12.50%) Nokia
6 3 (9.38%) Apple
6 3 (9.38%) HP
6 3 (9.38%) IBM
7 2 (6.25%) Dell
7 2 (6.25%) VMware
8 1 (3.13%) BMC
8 1 (3.13%) Mitel
8 1 (3.13%) Veeam
8 1 (3.13%) Wyse