Period
to 19 January 2018

The following table provides summary statistics for contract job vacancies advertised in Hertfordshire with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 19 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
East of England > Hertfordshire
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 56 71 40
Rank change year-on-year +15 -31 +19
Contract jobs citing SLA 44 22 52
As % of all contract IT jobs advertised in Hertfordshire 2.86% 1.57% 3.67%
As % of the Quality Assurance & Compliance category 20.37% 15.71% 33.77%
Number of daily rates quoted 15 9 16
Hertfordshire median daily rate £275 £363 £250
Median daily rate % change year-on-year -24.14% +45.00% -0.99%
10th Percentile £158 £135 £153
90th Percentile £334 £440 £395
East of England median daily rate £260 £240 £300
% change year-on-year +8.13% -20.00% +9.09%
Number of hourly rates quoted 9 0 10
Hertfordshire median hourly rate £14.50 - £21.27
10th Percentile £12.05 - £20.17
90th Percentile £16.50 - £36.88
East of England median hourly rate £14.00 £17.50 £21.00
% change year-on-year -20.00% -16.67% +47.37%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Hertfordshire with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
Hertfordshire
Contract vacancies with a requirement for quality assurance or compliance skills 216 140 154
As % of all contract IT jobs advertised in Hertfordshire 14.03% 10.01% 10.86%
Number of daily rates quoted 87 80 64
Hertfordshire median daily rate £425 £425 £401
Median daily rate % change year-on-year - +5.92% +7.72%
10th Percentile £238 £150 £225
90th Percentile £600 £589 £514
East of England median daily rate £413 £375 £400
% change year-on-year +10.00% -6.25% +6.67%
Number of hourly rates quoted 16 3 16
Hertfordshire median hourly rate £16.50 £45.00 £21.00
Median hourly rate % change year-on-year -63.33% +114.26% -15.99%
10th Percentile £13.25 £43.00 £13.00
90th Percentile £76.25 £47.00 £51.25
East of England median hourly rate £26.22 £38.75 £35.00
% change year-on-year -32.34% +10.71% +20.17%

SLA
Job Vacancy Trend in Hertfordshire

Job postings citing SLA as a percentage of all IT jobs advertised in Hertfordshire.

Job vacancy trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in Hertfordshire.

Contractor daily rate trend for SLA in Hertfordshire

SLA
Contractor Daily Rate Histogram in Hertfordshire

The daily rate distribution of IT jobs citing SLA in Hertfordshire over the 6 months to 19 January 2018.

Contractor daily rate histogram for SLA in Hertfordshire

SLA
Contractor Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in Hertfordshire.

Contractor hourly rate trend for SLA in Hertfordshire

SLA
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Hertfordshire region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +10 12 £200 +26.98%
Rickmansworth +11 11 £160 -
Stevenage 0 7 £300 - 1
Watford -12 3 - - 2
Hatfield -3 2 - - 6
SLA
East of England

For the 6 months to 19 January 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for SLA.

1 19 (43.18%) Microsoft Office
2 12 (27.27%) Windows
2 12 (27.27%) Microsoft
3 11 (25.00%) SC Cleared
3 11 (25.00%) Security Cleared
4 10 (22.73%) E-Commerce
4 10 (22.73%) Internet
5 9 (20.45%) AS400
5 9 (20.45%) ITIL
5 9 (20.45%) TCP/IP
5 9 (20.45%) Incident Management
5 9 (20.45%) Payment Gateway
6 8 (18.18%) Business Development
6 8 (18.18%) Finance
7 7 (15.91%) SQL
8 6 (13.64%) CRM
8 6 (13.64%) Billing
8 6 (13.64%) Problem Management
8 6 (13.64%) Collaborative Working
9 5 (11.36%) Internal Audit
9 5 (11.36%) Banking
9 5 (11.36%) Workflow
10 4 (9.09%) Wi-Fi
10 4 (9.09%) Blue Coat
10 4 (9.09%) Cisco IOS
10 4 (9.09%) French Language
10 4 (9.09%) German Language
10 4 (9.09%) Cisco ASA
10 4 (9.09%) Cisco PIX
10 4 (9.09%) Microsoft Excel

SLA
Co-occurring IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 19 (43.18%) Microsoft Office
2 4 (9.09%) Microsoft Excel
Business Applications
1 9 (20.45%) Payment Gateway
Communications & Networking
1 10 (22.73%) Internet
2 9 (20.45%) TCP/IP
3 4 (9.09%) Cisco ASA
3 4 (9.09%) Cisco IOS
3 4 (9.09%) Cisco PIX
3 4 (9.09%) Firewall
3 4 (9.09%) LAN
3 4 (9.09%) VoIP
3 4 (9.09%) Wi-Fi
4 3 (6.82%) SAN
4 3 (6.82%) SSL
5 1 (2.27%) VPN
Database & Business Intelligence
1 4 (9.09%) SQL Server
General
1 8 (18.18%) Finance
2 6 (13.64%) Billing
3 5 (11.36%) Banking
4 4 (9.09%) French Language
4 4 (9.09%) German Language
5 2 (4.55%) Retail
5 2 (4.55%) Retail Banking
6 1 (2.27%) Advertising
6 1 (2.27%) Automotive
6 1 (2.27%) Financial Institution
6 1 (2.27%) Games
6 1 (2.27%) Manufacturing
6 1 (2.27%) Publishing
Job Titles
1 14 (31.82%) Analyst
2 9 (20.45%) Support Analyst
2 9 (20.45%) Support Engineer
3 7 (15.91%) 2nd Line Support
4 5 (11.36%) 2nd Line Support Analyst
5 4 (9.09%) Network Manager
5 4 (9.09%) Network Project Manager
5 4 (9.09%) Project Manager
5 4 (9.09%) SC Cleared Project Manager
6 3 (6.82%) 1st Line Support
6 3 (6.82%) 1st Line Support Analyst
6 3 (6.82%) Infrastructure Engineer
6 3 (6.82%) Operations Engineer
6 3 (6.82%) Operations Support Engineer
7 2 (4.55%) 2nd Line Engineer
7 2 (4.55%) 2nd Line Support Engineer
7 2 (4.55%) Backup Engineer
7 2 (4.55%) Backup Infrastructure Engineer
7 2 (4.55%) IT Support
7 2 (4.55%) Service Manager
Libraries, Frameworks & Software Standards
1 1 (2.27%) CSS
1 1 (2.27%) HTML
Miscellaneous
1 9 (20.45%) AS400
2 4 (9.09%) Video Conferencing
3 3 (6.82%) Data Centre
3 3 (6.82%) Management Information System
4 1 (2.27%) iPad
4 1 (2.27%) Mainframe
4 1 (2.27%) Virtual Team
Operating Systems
1 12 (27.27%) Windows
2 3 (6.82%) Linux
Processes & Methodologies
1 10 (22.73%) E-Commerce
2 9 (20.45%) Incident Management
2 9 (20.45%) ITIL
3 8 (18.18%) Business Development
4 6 (13.64%) Collaborative Working
4 6 (13.64%) CRM
4 6 (13.64%) Problem Management
5 5 (11.36%) Internal Audit
5 5 (11.36%) Workflow
6 3 (6.82%) Asset Management
6 3 (6.82%) Business Intelligence
6 3 (6.82%) Capacity Management
6 3 (6.82%) Kalman Filter
7 2 (4.55%) Analytics
7 2 (4.55%) Compliance Audit
7 2 (4.55%) Service Management
7 2 (4.55%) Statistical Analysis
8 1 (2.27%) Data Analysis
8 1 (2.27%) ITSM
8 1 (2.27%) Risk Management
Programming Languages
1 7 (15.91%) SQL
2 3 (6.82%) Java
3 1 (2.27%) C
3 1 (2.27%) JavaScript
Qualifications
1 11 (25.00%) SC Cleared
1 11 (25.00%) Security Cleared
2 3 (6.82%) CCIE
2 3 (6.82%) CCNA
2 3 (6.82%) CCNP
2 3 (6.82%) Cisco Certification
3 2 (4.55%) MCDST
3 2 (4.55%) MCP
3 2 (4.55%) MCSE
3 2 (4.55%) Microsoft Certification
4 1 (2.27%) Degree
Quality Assurance & Compliance
1 2 (4.55%) PMO
1 2 (4.55%) QA
System Software
1 3 (6.82%) VMware Infrastructure
Systems Management
1 3 (6.82%) Microsoft Clustering
1 3 (6.82%) Norton AntiVirus
1 3 (6.82%) WSUS
2 2 (4.55%) SCCM
Vendors
1 12 (27.27%) Microsoft
2 4 (9.09%) Blue Coat
2 4 (9.09%) Cisco
2 4 (9.09%) Forcepoint
2 4 (9.09%) Juniper
2 4 (9.09%) PayPal
2 4 (9.09%) Sun
3 3 (6.82%) Barracuda Networks
3 3 (6.82%) CommVault
3 3 (6.82%) Dell
3 3 (6.82%) EMC
3 3 (6.82%) NetApp
3 3 (6.82%) Remedy
3 3 (6.82%) Symantec
3 3 (6.82%) VMware
4 1 (2.27%) Citrix
4 1 (2.27%) Salesforce.com