SLA Jobs in the East of England

1 to 25 of 51 SLA Jobs in the East of England

Senior IT Support Engineer - Permanent - DBS & Drivers License

Watford, Hertfordshire, United Kingdom
Experis IT
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 33,000 Annual
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Luton, Bedfordshire, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Stevenage, Hertfordshire, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Bedford, Bedfordshire, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Hertfordshire, South East, United Kingdom
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Ipswich, Suffolk, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Chelmsford, Essex, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

East Anglia, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Hemel Hempstead, Hertfordshire, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Colchester, Essex, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Basildon, Essex, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Norwich, Norfolk, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Cambridge, Cambridgeshire, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Senior IT Support Engineer - Permanent - DBS & Drivers License

Peterborough, Cambridgeshire, UK
Experis
Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA compliance. Provide flexible support across campuses and participate in out-of-hours rotas when required. What You'll Bring: Strong technical expertise in desktop and mobile device support, including Windows More ❯
Posted:

Application & Development Support Engineer

Harlow, Essex, United Kingdom
Raytheon Technologies Corporation
of all related service issues including management of vendors to ensure services are fully operational and performing as expected. Support the development and implementation of key service level agreements (SLA's) and operational level agreements (OLA's). Maintenance of a small number of internally developed applications using VB.net Manage incidents, problems and changes to the service efficiently and effectively More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Analyst

Norfolk, England, United Kingdom
Hybrid / WFH Options
Service Care Solutions - Social Work
support Undertake initial incident diagnosis and resolve where possible at first contact Escalate complex issues to the 3rd line support team as appropriate Monitor incidents to ensure resolution within SLA timescales Install and configure desktop software Administer ICT accounts in line with policy Contribute to process improvements and documentation Liaise with 3rd-party suppliers when needed Support ongoing service development More ❯
Employment Type: Contractor
Rate: £15.36 - £19.57 per hour
Posted:

On-Site IT Support Engineer

Stevenage, Hertfordshire, United Kingdom
CPS Group (UK) Limited
technical IT infrastructure support * Support hardware issues and fixes (e.g. desktop, laptop printers, mobile) * Communicate effectively with the customer and manage technical queries in line with company standards and SLA's * Prioritise, and resolve technical queries and service requests * Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issues Required Skills & Experience * Demonstrable experience More ❯
Employment Type: Contract
Rate: £140 - £160/day
Posted:

IT engineer apprentice

OAKFOLD, HOOK END ROAD, HOOK END, BRENTWOOD, England
ESERVE-IT LTD
accurate solutions, and a swift response to any IT enquiries. We have a 24hr helpdesk allowing you to report any issues and let the technical team respond to your SLA’s. More ❯
Employment Type: Higher Apprenticeship
Salary: £20,000 a year
Posted:

NMC Engineer

Gillingham, east anglia, United Kingdom
M Group Energy
maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Provide or support rapid network fault resolution within SLA, ideally before critical service impact. Take proactive ownership of technical issues across the network environment, coordinating with Service Desks to ensure accurate incident handling and escalation to the appropriate resolution More ❯
Posted:

Operative role

Hatfield, Hertfordshire, United Kingdom
LA International Computer Consultants Ltd
fantastic opportunity for a warehouse warranty line operative in the services logistics warehouse. You will be supporting our customers with claiming warranty with all vendors within Service Level Agreement (SLA). You will need to have high levels of accuracy, attention to detail and a strong work ethic. Ideally you will have previous experience in administration and warehouse management systems … Despatching all vendors warranty parts back to them ? Maintaining warranty management tool database ? Maintaining SLW Data base tool. (Error-handling) ? Managing the Service Level Agreement. ? Managing all queries within SLA (error handling) ? Using Excel to maintain the reporting for all vendors. ? Maintaining the accuracy on serial number and asset tracking ? Producing delivery notes and producing courier labels from partner websites … Work within SLA for all vendors ? Working to ensure Personal Performance Targets (PPT) are met. ? Maintain high levels of housekeeping. The Ideal Candidate ? Strong attention to detail ? Ability work under pressure to achieve targets ? Strong experience in warehouse practices ? Ability work as part of a team ? Analytical skills, good numerical ability and good Excel with attention to detail ? Has the More ❯
Employment Type: Contract
Rate: GBP 18 - 18 Hourly
Posted:

ServiceNow Delivery Manager

Colchester, Essex, United Kingdom
Computacenter AG & Co. oHG
upsell opportunities and quickly become the customer's trusted advisor. The successful candidate will be an integral part of managing customers on behalf of Computacenter, facilitating their service issues, SLA uptimes, reporting, and strengthening the customer relationship through the delivery of the service and providing a positive Customer Experience. You will be stakeholder facing and requires that expectations are established More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Application Support Engineer

Bedford, Bedfordshire, UK
Hybrid / WFH Options
Spectrum IT Recruitment
support for incidents, problems, and service requests. Troubleshoot technical issues related to low-code applications. Guide and mentor customers in diagnosing issues. Collaborate with internal resolver groups to meet SLA and KPI targets. Handle system configurations, changes, and software updates as needed. Maintain detailed and accurate records of customer interactions. Contribute to internal knowledge base documentation. Required Skills & Experience Strong More ❯
Employment Type: Full-time
Posted:

Warehouse Warranty Line Operative

Hatfield, Hertfordshire, England, United Kingdom
Click Digital
fantastic opportunity for a warehouse warranty line operative in the services logistics warehouse. You will be supporting our customers with claiming warranty with all vendors within Service Level Agreement (SLA). You will need to have high levels of accuracy, attention to detail and a strong work ethic. Ideally you will have previous experience in administration and warehouse management systems … Despatching all vendors warranty parts back to them Maintaining warranty management tool database Maintaining SLW Data base tool. (Error-handling) Managing the Service Level Agreement. Managing all queries within SLA (error handling) Using Excel to maintain the reporting for all vendors. Maintaining the accuracy on serial number and asset tracking Producing delivery notes and producing courier labels from partner websites … Work within SLA for all vendors Working to ensure Personal Performance Targets (PPT) are met. Maintain high levels of housekeeping. The Ideal Candidate Strong attention to detail Ability work under pressure to achieve targets Strong experience in warehouse practices Ability work as part of a team Analytical skills, good numerical ability and good Excel with attention to detail Has the More ❯
Employment Type: Contractor
Rate: £16.92 per hour
Posted:

Incident Manager

Bedford, Bedfordshire, United Kingdom
Randstad Technologies Recruitment
years) Demonstrated conflict management skills in customer-facing environments Familiarity with ITIL frameworks (ITIL v4 Foundation desirable) Technical knowledge in networking (desirable) Experience in vendor management and working within SLA-driven environments Exposure to Lean Six Sigma methodologies is an advantage CCNA and/or Cisco Certified Support Technician (CCST) - Preferred This is an urgent vacancy where the hiring manager More ❯
Employment Type: Contract
Rate: £50 - £60/hour
Posted:

Warranty Admin / Operative

Hertfordshire, South East, United Kingdom
Interaction - Watford
Despatching all vendors warranty parts back to them Maintaining warranty management tool database Maintaining SLW Data base tool. (Error-handling) Managing the Service Level Agreement. Managing all queries within SLA (error handling) Using Excel to maintain the reporting for all vendors. Maintaining the accuracy on serial number and asset tracking Producing delivery notes and producing courier labels from partner websites … Work within SLA for all vendors Working to ensure Personal Performance Targets (PPT) are met. Maintain high levels of housekeeping. To be considered for this role you must have/be: previously worked within a warehouse environment. previously worked within a fast-paced admin role experience using WMS/SAP strong attention to detail strong analytical skills and numerical ability More ❯
Employment Type: Temporary
Salary: £13.30 - 13.30 per hour
Posted:
SLA
the East of England
10th Percentile
£28,500
25th Percentile
£28,750
Median
£32,500
75th Percentile
£40,438
90th Percentile
£41,825