1 to 25 of 68 SLA Jobs in the East of England

Delivery Manager

Hiring Organisation
Avensys Consulting UK
Location
Bedford, Bedfordshire, UK
Employment Type
Full-time
detailed working knowledge of the Industrialised Delivery Model Ability to read and understand a Client contract Ability to produce robust mitigations for failed SLA's where appropriate. Ability to review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client ...

Delivery Manager

Hiring Organisation
Avensys Consulting UK
Location
Colchester, Essex, UK
Employment Type
Full-time
detailed working knowledge of the Industrialised Delivery Model Ability to read and understand a Client contract Ability to produce robust mitigations for failed SLA's where appropriate. Ability to review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client ...

Delivery Manager

Hiring Organisation
Avensys Consulting UK
Location
Basildon, Essex, UK
Employment Type
Full-time
detailed working knowledge of the Industrialised Delivery Model Ability to read and understand a Client contract Ability to produce robust mitigations for failed SLA's where appropriate. Ability to review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client ...

Delivery Manager

Hiring Organisation
Avensys Consulting UK
Location
Watford, Hertfordshire, UK
Employment Type
Full-time
detailed working knowledge of the Industrialised Delivery Model Ability to read and understand a Client contract Ability to produce robust mitigations for failed SLA's where appropriate. Ability to review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client ...

Delivery Manager

Hiring Organisation
Avensys Consulting UK
Location
Peterborough, Cambridgeshire, UK
Employment Type
Full-time
detailed working knowledge of the Industrialised Delivery Model Ability to read and understand a Client contract Ability to produce robust mitigations for failed SLA's where appropriate. Ability to review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client ...

Delivery Manager

Hiring Organisation
Avensys Consulting UK
Location
Hemel Hempstead, Hertfordshire, UK
Employment Type
Full-time
detailed working knowledge of the Industrialised Delivery Model Ability to read and understand a Client contract Ability to produce robust mitigations for failed SLA's where appropriate. Ability to review and update documentation for presentation to a client Experience of communicating and presenting clearly to senior management and Client ...

2nd Line Network Support Engineer (Peterborough)

Hiring Organisation
Randstad Technologies Recruitment
Location
Peterborough, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£40000 - £45000/annum
resolve critical incidents. Support Service Desk and 1st Line Engineers. Maintain technical knowledge and accreditations. Requirements: 2-3 years' experience in a similar SLA-driven support role. Strong experience with Cisco Switches/Routers and some of: Fortinet, Palo Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler ...

2nd Line Network Support Engineer (Peterborough)

Hiring Organisation
Randstad Digital
Location
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£45,000
resolve critical incidents. Support Service Desk and 1st Line Engineers. Maintain technical knowledge and accreditations. Requirements: 2-3 years' experience in a similar SLA-driven support role. Strong experience with Cisco Switches/Routers and some of: Fortinet, Palo Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler ...

IT Support Technician

Hiring Organisation
DMS Computer Recruitment
Location
Bedford, Bedfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £32,000 per annum
incidents. • Utilise various platforms to respond, handle, and escalate issues. • You will have a ‘hands-on’ problem-solving approach, solving problems within strict SLA time frames. • Take ownership of incidents assigned to you and manage them through to resolution. • Ensuring SLAs are met: time to respond, time to resolve ...

IT Support Technician

Hiring Organisation
DMS Computer Recruitment
Location
St. Albans, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £32,000 per annum
incidents. • Utilise various platforms to respond, handle, and escalate issues. • You will have a ‘hands-on’ problem-solving approach, solving problems within strict SLA time frames. • Take ownership of incidents assigned to you and manage them through to resolution. • Ensuring SLAs are met: time to respond, time to resolve ...

Customer Service Administrator

Hiring Organisation
Reed
Location
Waltham Cross, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £35,000 per annum
database to track and move parts to engineers. Count and reconcile all cash brought in by the field team. Schedule service calls based on SLA priority and send out daily service reports. Order and maintain supplies in the office. Required Skills & Qualifications: Excellent internal and external communication skills with ...

Technical Operative 1

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Hatfield, Hertfordshire, England, United Kingdom
Employment Type
Temporary
Salary
£13.00 - £17.00 per hour
standards within the workshop. Provide flexibility in workloads and working patterns to support all areas of the Maintenance Service Centre, avoiding backlogs and ensuring SLA achievement. The Ideal Candidate Excellent administration and communication skills, both written and oral. Proficiency with Microsoft applications. Previous experience supporting IT hardware at both software ...

2nd Line Support Engineer - MDM

Hiring Organisation
Akkodis
Location
Hatfield, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£28000 - £39000/annum
technical teams, customer stakeholders, and service management functions to ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle. * Manage incident queues and SLA's, desirable technical knowledge of mobile automation tools, and a commitment to support the end user mobile estate. The ideal candidate will have a good ...

Technical Operative 2

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Hatfield, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£15.00 - £20.00 per hour
system Preparing new and repaired hardware Carrying out warranty repairs to OEM standards following contractual agreements in accordance with ASP Escalating any potential customer SLA impacts to the relevant teams Staging laptops and PCs with pre-defined builds General housekeeping to locate and eliminate causes of backlogs to provide continuous ...

Network Engineer

Hiring Organisation
Randstad Digital
Location
Peterborough, England, United Kingdom
resolve critical incidents. Support Service Desk and 1st Line Engineers. Maintain technical knowledge and accreditations. Requirements: 2–3 years’ experience in a similar SLA-driven support role. Strong experience with Cisco Switches/Routers and some of: Fortinet, Palo Alto, Checkpoint, Cisco Meraki, HP Aruba, F5, Azure, AWS. Preferred: Netscaler ...

IT Support Apprentice

Hiring Organisation
QA
Location
Berkhamsted, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£18,000 per annum
from users via email, ticketing system and telephone, and monitor the support ticket system for incidents requiring escalation or urgent attention, adhering to challenging SLA requirements, logging full details of time and work undertaken Build and maintain desktop/laptop PCs/macs and Windows servers, diagnose and resolve hardware ...

SC Cleared Linux Administrator

Hiring Organisation
eTeam Workforce Limited
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 492 Daily
Information Management, in liaison with support groups (Data Centre Service, Networks) Hardware diagnostics Shell Scripting Management, investigation and resolution of support tickets within the SLA System updates (applications, Middleware, database) Required Skills & Experience Linux Administration: RHEL or similar (very strong practical application and experience) Ansible (very strong practical application ...

Linux Administrator - Airbus - SC Cleared

Hiring Organisation
Layer7
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
liaison with support groups (Data Centre Services, Networks) Hardware diagnostics and fault finding Shell Scripting Management, investigation, and resolution of support tickets within SLA System updates (applications, Middleware, databases) Required Skills & Experience Strong Linux Administration experience (RHEL or similar) Strong hands-on experience with Ansible Strong understanding and practical experience ...

Technical Operative 1

Hiring Organisation
Hays Specialist Recruitment Limited
Location
Hatfield, Hertfordshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£16.00 - £17.00 per hour
role) with high attention to detail. Consolidate consignments for distribution and coordinate assignments within the team. Manage pallet movement and work planning. Meet SLA-driven targets and demonstrate strong time management. Handle boxing/unboxing of IT equipment. Key Requirements Willingness to undergo SC Clearance. Strong communication and reporting skills. ...

Service Manager

Hiring Organisation
Market36 Recruitment Ltd
Location
Braintree, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
accurately Ensure client reporting aligns with Statement of Work (SoW) requirements Oversee stock holdings for allocated accounts, ensuring management aligns with customer expectations and SLA timeframes Maintain and update the SAF document, including SoW, RPI, forecasts, system migration status, and margin justifications Manage the workload of assigned Service Support Coordinators ...

CR (Corporate Responsibility) Systems Apprentice

Hiring Organisation
VolkerWessels UK Ltd
Location
Hoddesdon, Hertfordshire, United Kingdom
Employment Type
Apprenticeship
Supporting Business Unit Super Users in their understanding of the systems Contributing and continually improving knowledge base of CR related systems. Monitoring and maintaining SLA performance of software providers, seeking opportunities for improvement Conducting regular checks on system functionality to ensure it is performing in accordance with expectations Providing relevant ...

Team Leader

Hiring Organisation
MSX International Limited
Location
Colchester, Essex, United Kingdom
Employment Type
Permanent
years experience supporting remote office and end users. Knowledge: Automotive aftersales operations with focus on Technical Helpdesk (THD) and Parts & Logistics. KPI/SLA frameworks for dealer support, case handling, and parts service levels (fill rate, order accuracy, lead time). OEM policies, procedures, and systems used by Helpdesk ...

Team Leader

Hiring Organisation
MSX International
Location
Colchester, Essex, South East, United Kingdom
Employment Type
Permanent
years experience supporting remote office and end users. Knowledge: Automotive aftersales operations with focus on Technical Helpdesk (THD) and Parts & Logistics. KPI/SLA frameworks for dealer support, case handling, and parts service levels (fill rate, order accuracy, lead time). OEM policies, procedures, and systems used by Helpdesk ...

Customer Resolutions Advocate

Hiring Organisation
Zellis
Location
Watford, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
critical and strategic customer problems/escalations. Representing Service Support at a specific and limited number of service reviews and owning report creation on SLA performance for contractual/top 20 customers. Working with the Senior Leadership team specifically within Service Support to constantly review the customer online and offline ...

Data Centre Project Manager / Service readiness Manager

Hiring Organisation
Radius
Location
Essex, England, United Kingdom
Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year. Fundamentally to focus in setting high standards ...