Period
to 19 April 2018

The following table provides summary statistics for contract job vacancies advertised in Kent with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 19 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South East > Kent
6 months to
19 Apr 2018
Same period 2017 Same period 2016
Rank 54 52 56
Rank change year-on-year -2 +4 -9
Contract jobs citing Service Delivery 6 13 17
As % of all contract IT jobs advertised in Kent 1.25% 2.25% 2.35%
As % of the Processes & Methodologies category 1.61% 2.62% 3.07%
Number of daily rates quoted 6 9 19
Kent median daily rate £394 £305 £415
Median daily rate % change year-on-year +29.10% -26.51% -3.49%
10th Percentile £363 £183 £260
90th Percentile £500 £538 £600
South East median daily rate £450 £425 £400
% change year-on-year +5.88% +6.25% +7.38%
Number of hourly rates quoted 0 3 0
Kent median hourly rate - £22.52 -
South East median hourly rate £13.50 £17.00 £17.94
% change year-on-year -20.59% -5.23% -35.55%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Contract vacancies with a requirement for process or methodology skills 372 496 553
As % of all contract IT jobs advertised in Kent 77.66% 85.96% 76.59%
Number of daily rates quoted 248 350 429
Kent median daily rate £400 £350 £350
Median daily rate % change year-on-year +14.29% - -
10th Percentile £263 £201 £181
90th Percentile £629 £538 £575
South East median daily rate £433 £415 £400
% change year-on-year +4.22% +3.75% +6.67%
Number of hourly rates quoted 13 17 20
Kent median hourly rate £39.81 £27.38 £23.50
Median hourly rate % change year-on-year +45.38% +16.51% +54.10%
10th Percentile £16.98 £10.14 £12.17
90th Percentile £47.75 £29.92 £175.00
South East median hourly rate £21.25 £22.50 £26.60
% change year-on-year -5.56% -15.41% +23.43%

Service Delivery
Job Vacancy Trend in Kent

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Delivery in Kent

Service Delivery
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Kent.

Contractor daily rate trend for Service Delivery in Kent

Service Delivery
Contractor Daily Rate Histogram in Kent

The daily rate distribution of IT jobs citing Service Delivery in Kent over the 6 months to 19 April 2018.

Contractor daily rate histogram for Service Delivery in Kent

Service Delivery
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Kent.

Contractor hourly rate trend for Service Delivery in Kent

Service Delivery
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Kent region over the 6 months to 19 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford - 4 £375 - 1
Service Delivery
South East

For the 6 months to 19 April 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Kent region with a requirement for Service Delivery.

1 4 (66.67%) Internet
1 4 (66.67%) Cybersecurity
2 3 (50.00%) Process Improvement
2 3 (50.00%) Business Analysis
2 3 (50.00%) Analytical Skills
2 3 (50.00%) Collaborative Working
2 3 (50.00%) Commercial Awareness
2 3 (50.00%) Problem-Solving
2 3 (50.00%) ISEB
2 3 (50.00%) ITIL
2 3 (50.00%) Project Management
2 3 (50.00%) Test Scripting
3 2 (33.33%) Document Management
3 2 (33.33%) SharePoint
3 2 (33.33%) ITIL Certification
4 1 (16.67%) CheckPoint
4 1 (16.67%) Tivoli Storage Manager
4 1 (16.67%) LAN
4 1 (16.67%) WAN
4 1 (16.67%) SLA
4 1 (16.67%) Microsoft
4 1 (16.67%) Service Management
4 1 (16.67%) Firewall
4 1 (16.67%) ITSM
4 1 (16.67%) Finance
4 1 (16.67%) Stakeholder Management
4 1 (16.67%) Agile Software Development
4 1 (16.67%) ISO/IEC 20000
4 1 (16.67%) F5
4 1 (16.67%) ITIL V3

Service Delivery
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Communications & Networking
1 4 (66.67%) Internet
2 1 (16.67%) Firewall
2 1 (16.67%) LAN
2 1 (16.67%) WAN
General
1 1 (16.67%) Finance
Job Titles
1 3 (50.00%) Analyst
1 3 (50.00%) Business Analyst
2 2 (33.33%) Service Manager
3 1 (16.67%) Architect
3 1 (16.67%) Business Development Analyst
3 1 (16.67%) Delivery Manager
3 1 (16.67%) Development Analyst
3 1 (16.67%) Firewall Architect
3 1 (16.67%) ITIL Manager
3 1 (16.67%) ITIL Service Manager
3 1 (16.67%) Project Analyst
3 1 (16.67%) Service Architect
3 1 (16.67%) Service Desk Manager
3 1 (16.67%) Services Delivery Manager
3 1 (16.67%) Software Analyst
3 1 (16.67%) Software Development Analyst
3 1 (16.67%) Software Development Business Analyst
Miscellaneous
1 3 (50.00%) Analytical Skills
2 1 (16.67%) Self-Motivation
Processes & Methodologies
1 4 (66.67%) Cybersecurity
2 3 (50.00%) Business Analysis
2 3 (50.00%) Collaborative Working
2 3 (50.00%) Commercial Awareness
2 3 (50.00%) ITIL
2 3 (50.00%) Problem-Solving
2 3 (50.00%) Process Improvement
2 3 (50.00%) Project Management
2 3 (50.00%) Test Scripting
3 2 (33.33%) Document Management
4 1 (16.67%) Agile Software Development
4 1 (16.67%) DevOps
4 1 (16.67%) Incident Management
4 1 (16.67%) ITIL V3
4 1 (16.67%) ITSM
4 1 (16.67%) Operations Management
4 1 (16.67%) Presales
4 1 (16.67%) Service Management
4 1 (16.67%) Stakeholder Management
Qualifications
1 3 (50.00%) ISEB
2 2 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (16.67%) ISO/IEC 20000
1 1 (16.67%) SLA
Systems Management
1 1 (16.67%) Tivoli Storage Manager
Vendors
1 1 (16.67%) Capita
1 1 (16.67%) CheckPoint
1 1 (16.67%) F5
1 1 (16.67%) Microsoft