Period
to 17 July 2018

The following table provides summary statistics for contract job vacancies advertised in Kent with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 17 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South East > Kent
6 months to
17 Jul 2018
Same period 2017 Same period 2016
Rank 40 51 56
Rank change year-on-year +11 +5 +3
Contract jobs citing Service Delivery 10 12 20
As % of all contract IT jobs advertised in Kent 2.14% 2.19% 2.48%
As % of the Processes & Methodologies category 2.71% 2.56% 3.18%
Number of daily rates quoted 9 9 23
Kent median daily rate £475 £305 £375
Median daily rate % change year-on-year +55.74% -18.67% -25.00%
10th Percentile £363 £183 £260
90th Percentile £638 £463 £580
South East median daily rate £431 £425 £412
% change year-on-year +1.35% +3.22% +9.80%
Number of hourly rates quoted 0 4 1
Kent median hourly rate - £22.52 £55.00
Median hourly rate % change year-on-year - -59.05% -
South East median hourly rate £13.50 £18.50 £23.00
% change year-on-year -27.03% -19.57% -42.50%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Contract vacancies with a requirement for process or methodology skills 369 468 628
As % of all contract IT jobs advertised in Kent 79.01% 85.25% 78.01%
Number of daily rates quoted 236 337 460
Kent median daily rate £418 £368 £375
Median daily rate % change year-on-year +13.61% -2.00% +10.29%
10th Percentile £272 £205 £200
90th Percentile £650 £547 £575
South East median daily rate £438 £415 £400
% change year-on-year +5.42% +3.75% +5.26%
Number of hourly rates quoted 26 21 11
Kent median hourly rate £39.90 £27.38 £40.00
Median hourly rate % change year-on-year +45.74% -31.55% +100.00%
10th Percentile £11.75 £13.00 £13.00
90th Percentile £49.50 £29.92 £175.00
South East median hourly rate £25.00 £20.00 £24.06
% change year-on-year +25.00% -16.87% +11.65%

Service Delivery
Job Vacancy Trend in Kent

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Delivery in Kent

Service Delivery
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Kent.

Contractor daily rate trend for Service Delivery in Kent

Service Delivery
Contractor Daily Rate Histogram in Kent

The daily rate distribution of IT jobs citing Service Delivery in Kent over the 6 months to 17 July 2018.

Contractor daily rate histogram for Service Delivery in Kent

Service Delivery
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Kent.

Contractor hourly rate trend for Service Delivery in Kent

Service Delivery
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Kent region over the 6 months to 17 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dartford - 4 £375 - 1
Sandwich - 1 - -
Service Delivery
South East

For the 6 months to 17 July 2018, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Kent region with a requirement for Service Delivery.

1 4 (40.00%) Internet
1 4 (40.00%) Project Management
1 4 (40.00%) Cybersecurity
2 3 (30.00%) Test Scripting
2 3 (30.00%) Analytical Skills
2 3 (30.00%) Collaborative Working
2 3 (30.00%) Commercial Awareness
2 3 (30.00%) Problem-Solving
2 3 (30.00%) Process Improvement
2 3 (30.00%) Service Management
2 3 (30.00%) ITIL
2 3 (30.00%) SLA
2 3 (30.00%) ISEB
2 3 (30.00%) Business Analysis
3 2 (20.00%) Supplier Management
3 2 (20.00%) Document Management
3 2 (20.00%) ITSM
3 2 (20.00%) Windows
3 2 (20.00%) SharePoint
3 2 (20.00%) LAN
3 2 (20.00%) WAN
3 2 (20.00%) Windows Server
4 1 (10.00%) Self-Motivation
4 1 (10.00%) Due Diligence
4 1 (10.00%) Presales
4 1 (10.00%) ISO/IEC 20000
4 1 (10.00%) Video Conferencing
4 1 (10.00%) DevOps
4 1 (10.00%) ITIL Certification
4 1 (10.00%) CheckPoint

Service Delivery
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) SharePoint
Applications
1 1 (10.00%) Microsoft Office
Communications & Networking
1 4 (40.00%) Internet
2 2 (20.00%) LAN
2 2 (20.00%) WAN
3 1 (10.00%) Firewall
General
1 1 (10.00%) Pharmaceutical
Job Titles
1 3 (30.00%) Analyst
1 3 (30.00%) Business Analyst
1 3 (30.00%) Delivery Manager
1 3 (30.00%) Service Manager
1 3 (30.00%) Services Delivery Manager
2 2 (20.00%) Head of Delivery
2 2 (20.00%) Head of Service Delivery
3 1 (10.00%) Architect
3 1 (10.00%) Business Development Analyst
3 1 (10.00%) Development Analyst
3 1 (10.00%) Firewall Architect
3 1 (10.00%) Project Analyst
3 1 (10.00%) Service Architect
3 1 (10.00%) Software Analyst
3 1 (10.00%) Software Development Analyst
3 1 (10.00%) Software Development Business Analyst
Miscellaneous
1 3 (30.00%) Analytical Skills
2 1 (10.00%) Self-Motivation
2 1 (10.00%) Video Conferencing
2 1 (10.00%) Video\Live Streaming
Operating Systems
1 2 (20.00%) Windows
1 2 (20.00%) Windows Server
Processes & Methodologies
1 4 (40.00%) Cybersecurity
1 4 (40.00%) Project Management
2 3 (30.00%) Business Analysis
2 3 (30.00%) Collaborative Working
2 3 (30.00%) Commercial Awareness
2 3 (30.00%) ITIL
2 3 (30.00%) Problem-Solving
2 3 (30.00%) Process Improvement
2 3 (30.00%) Service Management
2 3 (30.00%) Test Scripting
3 2 (20.00%) Document Management
3 2 (20.00%) ITSM
3 2 (20.00%) Supplier Management
4 1 (10.00%) Agile Software Development
4 1 (10.00%) Due Diligence
4 1 (10.00%) Incident Management
4 1 (10.00%) ITIL V3
4 1 (10.00%) Operations Management
4 1 (10.00%) Presales
4 1 (10.00%) Stakeholder Management
Qualifications
1 3 (30.00%) ISEB
2 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 3 (30.00%) SLA
2 1 (10.00%) ISO/IEC 20000
Systems Management
1 1 (10.00%) Tivoli Storage Manager
Vendors
1 1 (10.00%) Capita
1 1 (10.00%) CheckPoint
1 1 (10.00%) Cisco
1 1 (10.00%) F5
1 1 (10.00%) Microsoft