Period
to 18 November 2017

The following table provides summary statistics for contract job vacancies advertised in Kent with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
South East > Kent
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 51 45 58
Rank change year-on-year -6 +13 +3
Contract jobs citing Service Delivery 10 6 5
As % of all contract IT jobs advertised in Kent 1.93% 1.20% 0.89%
As % of the Processes & Methodologies category 2.43% 1.46% 1.08%
Number of daily rates quoted 6 8 5
Kent median daily rate £375 £260 £425
Median daily rate % change year-on-year +44.23% -38.82% +19.72%
South East median daily rate £425 £411 £388
% change year-on-year +3.34% +6.13% +10.71%
Number of hourly rates quoted 4 1 0
Kent median hourly rate £25.69 £55.00 -
Median hourly rate % change year-on-year -53.29% - -
South East median hourly rate £18.00 £14.50 £17.00
% change year-on-year +24.14% -14.71% +16.24%

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kent with a requirement for process or methodology skills.

All Process and Methodology Skills
Kent
Contract vacancies with a requirement for process or methodology skills 411 412 461
As % of all contract IT jobs advertised in Kent 79.50% 82.40% 81.88%
Number of daily rates quoted 313 284 287
Kent median daily rate £350 £375 £338
Median daily rate % change year-on-year -6.67% +11.11% -3.57%
10th Percentile £231 £193 £202
90th Percentile £625 £561 £488
South East median daily rate £425 £400 £391
% change year-on-year +6.25% +2.43% +4.13%
Number of hourly rates quoted 7 7 22
Kent median hourly rate £25.69 £21.00 £22.75
Median hourly rate % change year-on-year +22.33% -7.69% -7.14%
10th Percentile £20.61 £15.25 £12.25
90th Percentile £46.00 £114.40 £40.10
South East median hourly rate £23.07 £26.50 £26.09
% change year-on-year -12.94% +1.57% +49.09%

Service Delivery
Job Vacancy Trend in Kent

Job postings citing Service Delivery as a percentage of all IT jobs advertised in Kent.

Job vacancy trend for Service Delivery in Kent

Service Delivery
Contractor Daily Rate Trend in Kent

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in Kent.

Contractor daily rate trend for Service Delivery in Kent

Service Delivery
Contractor Daily Rate Histogram in Kent

The daily rate distribution of IT jobs citing Service Delivery in Kent over the 6 months to 18 November 2017.

Contractor daily rate histogram for Service Delivery in Kent

Service Delivery
Contractor Hourly Rate Trend in Kent

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in Kent.

Contractor hourly rate trend for Service Delivery in Kent

For the 6 months to 18 November 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Kent region with a requirement for Service Delivery.

1 7 (70.00%) Cisco
2 6 (60.00%) ITIL
3 4 (40.00%) NHS
3 4 (40.00%) Wireless
3 4 (40.00%) Finance
3 4 (40.00%) CCNA
3 4 (40.00%) Cisco Certification
3 4 (40.00%) LAN
3 4 (40.00%) SMS
3 4 (40.00%) Degree
3 4 (40.00%) IT Strategy
4 3 (30.00%) Firewall
5 2 (20.00%) SLA
5 2 (20.00%) CheckPoint
5 2 (20.00%) Nokia
5 2 (20.00%) Windows
5 2 (20.00%) Proactive Monitoring
5 2 (20.00%) Data Centre
5 2 (20.00%) Demand Management
5 2 (20.00%) F5
5 2 (20.00%) Network Security
6 1 (10.00%) Incident Management
6 1 (10.00%) Load Balancing
6 1 (10.00%) Reverse Proxy
6 1 (10.00%) EPiServer
6 1 (10.00%) Red Hat Enterprise Linux
6 1 (10.00%) Windows 7
6 1 (10.00%) Process Improvement
6 1 (10.00%) Line Management
6 1 (10.00%) Solaris

Service Delivery
Co-occurring IT Skills in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) Apache
1 1 (10.00%) EPiServer
1 1 (10.00%) IIS
1 1 (10.00%) JBoss
1 1 (10.00%) Tomcat
1 1 (10.00%) WebLogic
Communications & Networking
1 4 (40.00%) LAN
1 4 (40.00%) SMS
1 4 (40.00%) Wireless
2 3 (30.00%) Firewall
3 2 (20.00%) Network Security
4 1 (10.00%) DNS
4 1 (10.00%) Reverse Proxy
4 1 (10.00%) TCP/IP
General
1 4 (40.00%) Finance
2 1 (10.00%) Advertising
Job Titles
1 4 (40.00%) Cisco Network Specialist
1 4 (40.00%) Cisco Specialist
1 4 (40.00%) LAN Specialist
1 4 (40.00%) Network Specialist
2 3 (30.00%) Analyst
3 2 (20.00%) Check Point Analyst
3 2 (20.00%) Cisco Analyst
3 2 (20.00%) Cisco Network Analyst
3 2 (20.00%) Cisco Security Analyst
3 2 (20.00%) Firewall Analyst
3 2 (20.00%) Network Analyst
3 2 (20.00%) Network Security Analyst
3 2 (20.00%) Security Analyst
4 1 (10.00%) Head of Delivery
4 1 (10.00%) Head of Service Delivery
4 1 (10.00%) Head of Service Management
4 1 (10.00%) Senior Delivery Manager
4 1 (10.00%) Senior Service Manager
4 1 (10.00%) Service Manager
4 1 (10.00%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) .NET
1 1 (10.00%) ASP.NET
1 1 (10.00%) CSS
1 1 (10.00%) J2EE
1 1 (10.00%) Middleware
Miscellaneous
1 4 (40.00%) NHS
2 2 (20.00%) Data Centre
Operating Systems
1 2 (20.00%) Windows
2 1 (10.00%) Linux
2 1 (10.00%) Red Hat Enterprise Linux
2 1 (10.00%) Solaris
2 1 (10.00%) Unix
2 1 (10.00%) Windows 7
Processes & Methodologies
1 6 (60.00%) ITIL
2 4 (40.00%) IT Strategy
3 2 (20.00%) Demand Management
3 2 (20.00%) Proactive Monitoring
4 1 (10.00%) Change Management
4 1 (10.00%) E-Commerce
4 1 (10.00%) Incident Management
4 1 (10.00%) Line Management
4 1 (10.00%) Load Balancing
4 1 (10.00%) Process Improvement
4 1 (10.00%) Service Management
Programming Languages
1 1 (10.00%) Shell Script
Qualifications
1 4 (40.00%) CCNA
1 4 (40.00%) Cisco Certification
1 4 (40.00%) Degree
2 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 1 (10.00%) ISA Server
Vendors
1 7 (70.00%) Cisco
2 2 (20.00%) CheckPoint
2 2 (20.00%) F5
2 2 (20.00%) Nokia
3 1 (10.00%) BEA
3 1 (10.00%) Red Hat