The following table provides summary statistics for contract job vacancies advertised in London with a requirement for CTI skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited CTI over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Computer Telephony Integration (CTI)
England / London
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 394 423 406
Rank change year-on-year +29 -17  
Contract jobs citing CTI 8 3 6
As % of all contract IT jobs advertised in London 0.041% 0.013% 0.028%
As % of the Communications & Networking category 0.33% 0.11% 0.21%
Number of daily rates quoted 6 3 4
Median daily rate £463 £325 £495
Median daily rate % change year-on-year +42.30% -34.34%  
UK excluding London median daily rate £425 £438 £400
% change year-on-year -2.85% +9.37%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

CTI is in the communications and computer networking skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for communications and computer networking skills.

Contract Communications & Computer Network Skills
London
Contract job vacancies with a requirement for communications and computer networking skills 2430 2843 2922
As % of all contract IT job vacancies advertised in London 12.46% 12.75% 13.58%
Number of daily rates quoted 1618 1935 1877
Median daily rate £450 £425 £393
Median daily rate % change year-on-year +5.88% +8.14%  
90% offered a daily rate of more than £285 £250 £238
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £375 £363 £347
% change year-on-year +3.44% +4.32%  
Number of hourly rates quoted 64 54 85
Median hourly rate £42.00 £21.34 £20.00
Median hourly rate % change year-on-year +96.81% +6.70%  
90% offered a hourly rate of more than £17.05 £12.60 £13.49
10% offered a hourly rate of more than £50.00 £44.40 £50.00
UK excluding London median hourly rate £22.14 £37.50 £30.00
% change year-on-year -40.96% +25.00%  

CTI
Job Vacancy Trend in London

The job posting trend of jobs advertised in London citing CTI as a proportion of all contract or permanent IT jobs with a match in the Communications & Networking category.

Job vacancy trend for CTI in London

CTI
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CTI in London.

Contractor daily rate trend for CTI in London

CTI
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CTI in London.

Contractor hourly rate trend for CTI in London

For the 6 months to 28 March 2017, IT contractor jobs citing CTI also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for CTI.

1 5 (62.50%) Genesys
1 5 (62.50%) IVR
2 4 (50.00%) NICE Systems
3 3 (37.50%) HTML
4 2 (25.00%) JavaScript
4 2 (25.00%) MS Office
4 2 (25.00%) CSS
4 2 (25.00%) Web Services
4 2 (25.00%) ITIL
4 2 (25.00%) MS Excel
4 2 (25.00%) CRM
4 2 (25.00%) Change Management
4 2 (25.00%) Telecoms
4 2 (25.00%) LAN
4 2 (25.00%) WAN
4 2 (25.00%) Cisco
4 2 (25.00%) Microsoft
4 2 (25.00%) Avaya
4 2 (25.00%) BCP
4 2 (25.00%) Cisco IPCC
4 2 (25.00%) Cisco ICM
4 2 (25.00%) Cisco IPT
4 2 (25.00%) WFM
4 2 (25.00%) IP Telephony
4 2 (25.00%) CTC Cleared
4 2 (25.00%) Security Cleared
4 2 (25.00%) Cisco ICM Scripting
4 2 (25.00%) HTML5
4 2 (25.00%) TAPI
4 2 (25.00%) CSS3

CTI
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Oracle Workflow
Applications
1 2 (25.00%) MS Excel
1 2 (25.00%) MS Office
Communications & Networking
1 2 (25.00%) Cisco ICM
1 2 (25.00%) Cisco IPT
1 2 (25.00%) IP Telephony
1 2 (25.00%) LAN
1 2 (25.00%) WAN
2 1 (12.50%) HTTP
Database & Business Intelligence
1 1 (12.50%) Siebel EIM
General
1 2 (25.00%) Telecoms
2 1 (12.50%) Multimedia
Job Titles
1 5 (62.50%) Consultant
2 4 (50.00%) Genesys Consultant
3 2 (25.00%) Cisco IPT Specialist
3 2 (25.00%) Cisco Specialist
3 2 (25.00%) IP Specialist
3 2 (25.00%) Telephony Specialist
4 1 (12.50%) Avaya Consultant
4 1 (12.50%) Developer
4 1 (12.50%) Siebel Consultant
4 1 (12.50%) Telephony Developer
Libraries, Frameworks & Software Standards
1 3 (37.50%) HTML
2 2 (25.00%) CSS
2 2 (25.00%) CSS3
2 2 (25.00%) HTML5
2 2 (25.00%) TAPI
2 2 (25.00%) Web Services
3 1 (12.50%) REST
3 1 (12.50%) SOAP
3 1 (12.50%) Twitter Bootstrap
Miscellaneous
1 5 (62.50%) IVR
Processes & Methodologies
1 2 (25.00%) BCP
1 2 (25.00%) Change Management
1 2 (25.00%) Cisco ICM Scripting
1 2 (25.00%) Continuous Improvement
1 2 (25.00%) CRM
1 2 (25.00%) ITIL
1 2 (25.00%) WFM
2 1 (12.50%) Agile Software Development
2 1 (12.50%) Customer Requirements
2 1 (12.50%) EAI
2 1 (12.50%) Scrum
2 1 (12.50%) Workflow
Programming Languages
1 2 (25.00%) JavaScript
2 1 (12.50%) ES6
Qualifications
1 2 (25.00%) CTC Cleared
1 2 (25.00%) Security Cleared
2 1 (12.50%) SC Cleared
System Software
1 1 (12.50%) VMware Infrastructure
Systems Management
1 2 (25.00%) Cisco CUCM
1 2 (25.00%) Cisco IPCC
2 1 (12.50%) Cisco UCCE
Vendors
1 5 (62.50%) Genesys
2 4 (50.00%) NICE Systems
3 2 (25.00%) Avaya
3 2 (25.00%) Cisco
3 2 (25.00%) Microsoft
3 2 (25.00%) Verint
4 1 (12.50%) Oracle
4 1 (12.50%) Siebel
4 1 (12.50%) VMware