The median annual salary for a Service Desk Team Leader was £41,250 in advertised job vacancies in London during the 3 months to 22 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
England / London
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 595 598 640
Rank change year-on-year +3 +42  
Permanent jobs requiring a Service Desk Team Leader 19 50 35
As % of all permanent IT jobs advertised in London 0.052% 0.12% 0.078%
As % of the Job Titles category 0.055% 0.13% 0.081%
Number of salaries quoted 18 21 34
Median salary £41,250 £40,000 £39,000
Median salary % change year-on-year +3.12% +2.56%  
90% offered a salary of more than £31,500 £35,000 £30,000
10% offered a salary of more than £55,000 £50,000 £46,750
UK excluding London median salary £32,500 £32,500 £33,500
% change year-on-year - -2.98%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 34605 38566 43117
As % of all permanent IT job vacancies advertised in London 94.83% 95.94% 95.92%
Number of salaries quoted 28096 33532 36409
Median salary £57,500 £55,000 £55,000
Median salary % change year-on-year +4.54% -  
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year +3.65% +2.50%  

Service Desk Team Leader
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Service Desk Team Leader in the job title.

Job vacancy trend for Service Desk Team Leader in London

Service Desk Team Leader
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in London.

Salary trend for Service Desk Team Leader in London

Service Desk Team Leader
Salary Histogram in London

The salary distribution of IT jobs citing Service Desk Team Leader in London over the 3 months to 22 June 2017.

Salary histogram for Service Desk Team Leader in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +16 5 £45,000 -9.09%
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 22 June 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Team Leader in the job title.

1 42 (73.68%) ITIL
2 36 (63.16%) Windows
3 22 (38.60%) SLA
4 17 (29.82%) Active Directory
5 16 (28.07%) Citrix
5 16 (28.07%) Windows 7
6 14 (24.56%) Finance
7 12 (21.05%) Mentoring
8 11 (19.30%) Service Management
9 9 (15.79%) ITIL Certification
9 9 (15.79%) Microsoft Office
10 8 (14.04%) SharePoint
11 7 (12.28%) Legal
11 7 (12.28%) Ticket Management
11 7 (12.28%) Office 365
11 7 (12.28%) MobileIron
12 6 (10.53%) Coaching
12 6 (10.53%) Service Delivery
12 6 (10.53%) Incident Management
13 5 (8.77%) Microsoft Certification
13 5 (8.77%) MS Exchange
13 5 (8.77%) Microsoft
13 5 (8.77%) DHCP
13 5 (8.77%) TCP/IP
13 5 (8.77%) DNS
13 5 (8.77%) Change Management
13 5 (8.77%) Law
13 5 (8.77%) Line Management
13 5 (8.77%) Windows Server
13 5 (8.77%) iPhone

Service Desk Team Leader Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.04%) SharePoint
2 5 (8.77%) MS Exchange
3 3 (5.26%) SharePoint 2013
4 1 (1.75%) Blackberry Enterprise Server
4 1 (1.75%) Exchange Server 2007
4 1 (1.75%) Exchange Server 2013
Applications
1 9 (15.79%) Microsoft Office
2 3 (5.26%) Microsoft Excel
Cloud Services
1 7 (12.28%) Office 365
2 4 (7.02%) Mimecast
Communications & Networking
1 5 (8.77%) DHCP
1 5 (8.77%) DNS
1 5 (8.77%) TCP/IP
2 2 (3.51%) PBX
3 1 (1.75%) Firewall
3 1 (1.75%) FTP
3 1 (1.75%) VLAN
Development Applications
1 1 (1.75%) JIRA
General
1 14 (24.56%) Finance
2 7 (12.28%) Legal
3 5 (8.77%) Law
4 1 (1.75%) Advertising
4 1 (1.75%) Banking
4 1 (1.75%) Marketing
4 1 (1.75%) Telecoms
Miscellaneous
1 5 (8.77%) iPhone
2 2 (3.51%) Analytical Skills
2 2 (3.51%) Video Conferencing
3 1 (1.75%) FMCG
3 1 (1.75%) Hedge funds
3 1 (1.75%) Online Banking
3 1 (1.75%) Reference Data
Operating Systems
1 36 (63.16%) Windows
2 16 (28.07%) Windows 7
3 5 (8.77%) Windows Server
4 4 (7.02%) Android
5 3 (5.26%) Windows 10
6 1 (1.75%) Windows Server 2003
6 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 42 (73.68%) ITIL
2 12 (21.05%) Mentoring
3 11 (19.30%) Service Management
4 7 (12.28%) Ticket Management
5 6 (10.53%) Coaching
5 6 (10.53%) Incident Management
5 6 (10.53%) Service Delivery
6 5 (8.77%) Change Management
6 5 (8.77%) Line Management
7 4 (7.02%) Continuous Improvement
7 4 (7.02%) ITIL V3
8 3 (5.26%) Asset Management
8 3 (5.26%) Operations Management
8 3 (5.26%) People Management
8 3 (5.26%) Statistics
8 3 (5.26%) Time Management
9 2 (3.51%) Knowledge Management
9 2 (3.51%) Performance Management
10 1 (1.75%) Fund Management
10 1 (1.75%) Resource Management
Programming Languages
1 3 (5.26%) PowerShell
Qualifications
1 9 (15.79%) ITIL Certification
2 5 (8.77%) Microsoft Certification
3 2 (3.51%) MCP
3 2 (3.51%) MCSE
4 1 (1.75%) CCNA
4 1 (1.75%) Cisco Certification
4 1 (1.75%) Computer Science Degree
4 1 (1.75%) Degree
4 1 (1.75%) MCITP
4 1 (1.75%) MCSA
Quality Assurance & Compliance
1 22 (38.60%) SLA
2 3 (5.26%) Sarbanes-Oxley
System Software
1 17 (29.82%) Active Directory
2 1 (1.75%) Hyper-V
2 1 (1.75%) XenDesktop
Systems Management
1 3 (5.26%) Cisco CUCM
2 2 (3.51%) SCCM
3 1 (1.75%) Microsoft Intune
3 1 (1.75%) Norton AntiVirus
3 1 (1.75%) WSUS
Vendors
1 16 (28.07%) Citrix
2 7 (12.28%) MobileIron
3 5 (8.77%) Microsoft
4 4 (7.02%) Cisco
5 3 (5.26%) iManage
5 3 (5.26%) ServiceNow
6 2 (3.51%) Adobe
6 2 (3.51%) VMware
7 1 (1.75%) Apple
7 1 (1.75%) Dell
7 1 (1.75%) FIS
7 1 (1.75%) Spiceworks
7 1 (1.75%) Symantec
7 1 (1.75%) Wyse