The median annual salary for a Service Desk Team Leader was £32,250 in advertised job vacancies in London during the 3 months to 27 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Desk Team Lead
England / London
Rank 539 615 631
Rank change year-on-year +76 +16  
Permanent jobs requiring a Service Desk Team Leader 37 38 31
As % of all permanent IT jobs advertised in London 0.11% 0.091% 0.072%
As % of the Job Titles category 0.12% 0.094% 0.075%
Number of salaries quoted 32 23 31
Median salary £32,250 £37,500 £37,500
Median salary % change year-on-year -14.00% -  
90% offered a salary of more than £28,000 £28,000 £30,500
10% offered a salary of more than £44,750 £44,500 £40,000
UK excluding London median salary £30,000 £32,500 £33,000
% change year-on-year -7.69% -1.51%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
London
Permanent job vacancies with a job title containing a recognized job role 32041 40328 41125
As % of all permanent IT job vacancies advertised in London 95.73% 96.11% 95.95%
Number of salaries quoted 27099 34777 34560
Median salary £57,500 £55,000 £53,500
Median salary % change year-on-year +4.54% +2.80%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Service Desk Team Leader
Job Vacancy Trend in London

The job posting trend of jobs advertised in London that featured Service Desk Team Leader in the job title.

Job vacancy trend for Service Desk Team Leader in London

Service Desk Team Leader
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in London.

Salary trend for Service Desk Team Leader in London

Service Desk Team Leader
Salary Histogram in London

The salary distribution of IT jobs citing Service Desk Team Leader in London over the 3 months to 27 March 2017.

Salary histogram for Service Desk Team Leader in London

Service Desk Team Leader
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the London region over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +57 8 £42,500 - 1
Croydon +11 6 £28,500 +1.78%
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 March 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring Service Desk Team Leader in the job title.

1 49 (66.22%) ITIL
2 48 (64.86%) Windows
3 36 (48.65%) SLA
4 33 (44.59%) Active Directory
5 28 (37.84%) Windows 7
6 24 (32.43%) Citrix
6 24 (32.43%) Finance
7 22 (29.73%) Mentoring
8 15 (20.27%) Service Management
9 12 (16.22%) Banking
9 12 (16.22%) Incident Management
10 11 (14.86%) PowerShell
10 11 (14.86%) Service Delivery
10 11 (14.86%) Reuters
10 11 (14.86%) Bloomberg
11 9 (12.16%) ITIL Certification
11 9 (12.16%) Microsoft
11 9 (12.16%) Office 365
12 8 (10.81%) XenApp
12 8 (10.81%) Coaching
12 8 (10.81%) Ticket Management
12 8 (10.81%) Legal
12 8 (10.81%) Change Management
13 7 (9.46%) Project Management
13 7 (9.46%) MS Office
13 7 (9.46%) Statistics
14 6 (8.11%) People Management
14 6 (8.11%) Continuous Improvement
15 5 (6.76%) CheckPoint
15 5 (6.76%) MS Excel

Service Desk Team Leader Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.76%) SharePoint
1 5 (6.76%) Skype for Business
2 4 (5.41%) Blackberry Enterprise Server
3 3 (4.05%) MS Exchange
3 3 (4.05%) SharePoint 2013
4 1 (1.35%) IIS
Applications
1 7 (9.46%) MS Office
2 5 (6.76%) MS Excel
Cloud Services
1 9 (12.16%) Office 365
2 4 (5.41%) Mimecast
Communications & Networking
1 5 (6.76%) DHCP
1 5 (6.76%) TCP/IP
1 5 (6.76%) VPN
2 4 (5.41%) DNS
3 3 (4.05%) IP Telephony
3 3 (4.05%) Wireless
4 1 (1.35%) VoIP
Development Applications
1 1 (1.35%) JIRA
General
1 24 (32.43%) Finance
2 12 (16.22%) Banking
3 8 (10.81%) Legal
4 4 (5.41%) Law
4 4 (5.41%) Telecoms
5 1 (1.35%) Advertising
5 1 (1.35%) Marketing
Miscellaneous
1 5 (6.76%) iPhone
2 4 (5.41%) Analytical Skills
3 3 (4.05%) Blackberry
4 2 (2.70%) Management Information System
5 1 (1.35%) Hedge funds
5 1 (1.35%) Online Banking
5 1 (1.35%) Video Conferencing
Operating Systems
1 48 (64.86%) Windows
2 28 (37.84%) Windows 7
3 5 (6.76%) Windows Server
4 4 (5.41%) Android
4 4 (5.41%) Windows 10
Processes & Methodologies
1 49 (66.22%) ITIL
2 22 (29.73%) Mentoring
3 15 (20.27%) Service Management
4 12 (16.22%) Incident Management
5 11 (14.86%) Service Delivery
6 8 (10.81%) Change Management
6 8 (10.81%) Coaching
6 8 (10.81%) Ticket Management
7 7 (9.46%) Project Management
7 7 (9.46%) Statistics
8 6 (8.11%) Continuous Improvement
8 6 (8.11%) People Management
9 5 (6.76%) Performance Management
10 4 (5.41%) Asset Management
11 3 (4.05%) Operations Management
11 3 (4.05%) Problem Management
11 3 (4.05%) Workflow
12 2 (2.70%) ITIL V3
12 2 (2.70%) Knowledge Management
12 2 (2.70%) Root Cause Analysis
Programming Languages
1 11 (14.86%) PowerShell
Qualifications
1 9 (12.16%) ITIL Certification
2 2 (2.70%) MCP
2 2 (2.70%) MCSE
2 2 (2.70%) Microsoft Certification
3 1 (1.35%) CCNA
3 1 (1.35%) Cisco Certification
3 1 (1.35%) Degree
Quality Assurance & Compliance
1 36 (48.65%) SLA
2 3 (4.05%) Sarbanes-Oxley
System Software
1 33 (44.59%) Active Directory
2 8 (10.81%) XenApp
Systems Management
1 4 (5.41%) SCCM
2 3 (4.05%) Cisco CUCM
3 1 (1.35%) Microsoft Intune
Vendors
1 24 (32.43%) Citrix
2 11 (14.86%) Bloomberg
2 11 (14.86%) Reuters
3 9 (12.16%) Microsoft
4 5 (6.76%) CheckPoint
4 5 (6.76%) HP
4 5 (6.76%) Kaspersky
5 4 (5.41%) Cisco
5 4 (5.41%) MobileIron
6 3 (4.05%) Adobe
6 3 (4.05%) FactSet
6 3 (4.05%) Fidessa
6 3 (4.05%) iManage
7 1 (1.35%) Apple
7 1 (1.35%) FIS
7 1 (1.35%) Spiceworks
7 1 (1.35%) Wyse
City of London
Deerfoot IT Resources Ltd
Salary: £35000 - £45000 per annum + excellent benefits
Posted: 17 days ago