Service Desk Analyst Contracts in Manchester

Service Desk Analyst
North West > Manchester

The median Service Desk Analyst daily rate in Manchester is £215 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 86 106 114
Rank change year-on-year +20 +8 -24
Contract jobs requiring a Service Desk Analyst 15 12 25
As % of all contract jobs advertised in Manchester 0.98% 0.63% 0.98%
As % of the Job Titles category 1.03% 0.65% 1.00%
Number of daily rates quoted 6 6 22
10th Percentile £125 £105 £110
25th Percentile £136 £105 £113
Median daily rate (50th Percentile) £215 £124 £125
Median % change year-on-year +73.04% -0.60% -5.47%
75th Percentile £263 £145 £182
90th Percentile £273 £150 £198
North West median daily rate £200 £145 £150
% change year-on-year +37.93% -3.33% -7.69%
Number of hourly rates quoted 5 6 1
10th Percentile £14.36 £14.76 -
25th Percentile £14.71 - £17.75
Median hourly rate £26.00 £16.85 £18.50
Median % change year-on-year +54.30% -8.92% +42.44%
75th Percentile £27.00 - £19.25
90th Percentile - £20.30 -
North West median hourly rate £15.66 £16.85 £18.00
% change year-on-year -7.06% -6.39% +22.03%

All Contract IT Job Vacancies
Manchester

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Manchester. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Manchester with a recognized job title 1,457 1,844 2,489
% of contract IT jobs with a recognized job title 95.67% 96.75% 97.49%
Number of daily rates quoted 1,016 1,378 1,965
10th Percentile £313 £313 £213
25th Percentile £394 £413 £375
Median daily rate (50th Percentile) £495 £500 £475
Median % change year-on-year -1.00% +5.26% +11.76%
75th Percentile £584 £588 £575
90th Percentile £691 £663 £650
North West median daily rate £495 £500 £463
% change year-on-year -1.00% +8.11% +9.11%
Number of hourly rates quoted 82 57 62
10th Percentile £12.02 £14.15 £11.36
25th Percentile £13.31 £20.00 £11.82
Median hourly rate £24.15 £35.00 £17.50
Median % change year-on-year -31.01% +100.00% +9.38%
75th Percentile £60.94 £47.50 £22.90
90th Percentile £73.75 £67.60 £33.75
North West median hourly rate £26.39 £30.54 £20.31
% change year-on-year -13.59% +50.37% +12.83%

Service Desk Analyst
Job Vacancy Trend in Manchester

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for Service Desk Analyst in Manchester

Service Desk Analyst
Contractor Daily Rate Trend in Manchester

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in Manchester.

Daily rate trend for Service Desk Analyst in Manchester

Service Desk Analyst
Daily Rate Histogram in Manchester

Daily rate distribution for jobs citing Service Desk Analyst in Manchester over the 6 months to 25 April 2024.

Daily rate histogram for Service Desk Analyst in Manchester

Service Desk Analyst
Contractor Hourly Rate Trend in Manchester

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in Manchester.

Hourly rate trend for Service Desk Analyst in Manchester

Service Desk Analyst
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Salford - 2 £255 - 1
Bolton +2 1 - -
Rochdale - 1 - -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Manchester

For the 6 months to 25 April 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Manchester region featuring Service Desk Analyst in the job title.

1 12 (80.00%) Customer Service
2 6 (40.00%) Service Management
3 5 (33.33%) ITIL
3 5 (33.33%) Public Sector
4 4 (26.67%) Social Skills
4 4 (26.67%) Windows
4 4 (26.67%) Microsoft
4 4 (26.67%) Active Directory
4 4 (26.67%) Microsoft 365
4 4 (26.67%) Microsoft Intune
5 3 (20.00%) Microsoft Office
5 3 (20.00%) Azure
5 3 (20.00%) Degree
5 3 (20.00%) ServiceNow
5 3 (20.00%) Mentoring
5 3 (20.00%) Coaching
5 3 (20.00%) Windows 10
6 2 (13.33%) iManage
6 2 (13.33%) Analytical Skills
6 2 (13.33%) Virtual Desktop
6 2 (13.33%) Analytical Thinking
6 2 (13.33%) Collaborative Working
6 2 (13.33%) OCR
6 2 (13.33%) Problem Management
6 2 (13.33%) Management Information System
6 2 (13.33%) Law
6 2 (13.33%) Document Management
6 2 (13.33%) Incident Management
6 2 (13.33%) Customer Engagement
6 2 (13.33%) ITIL Certification

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) SharePoint
Applications
1 3 (20.00%) Microsoft Office
Cloud Services
1 4 (26.67%) Microsoft 365
2 3 (20.00%) Azure
3 1 (6.67%) AWS
3 1 (6.67%) Entra ID
3 1 (6.67%) IaaS
General
1 5 (33.33%) Public Sector
2 4 (26.67%) Social Skills
3 2 (13.33%) Analytical Skills
3 2 (13.33%) Law
4 1 (6.67%) Advertising
Miscellaneous
1 2 (13.33%) Management Information System
Operating Systems
1 4 (26.67%) Windows
2 3 (20.00%) Windows 10
3 1 (6.67%) Windows Server
3 1 (6.67%) Windows Server 2012
Processes & Methodologies
1 12 (80.00%) Customer Service
2 6 (40.00%) Service Management
3 5 (33.33%) ITIL
4 3 (20.00%) Coaching
4 3 (20.00%) Mentoring
5 2 (13.33%) Analytical Thinking
5 2 (13.33%) Collaborative Working
5 2 (13.33%) Customer Engagement
5 2 (13.33%) Document Management
5 2 (13.33%) Incident Management
5 2 (13.33%) OCR
5 2 (13.33%) Problem Management
6 1 (6.67%) Mobile Device Management
6 1 (6.67%) Service Delivery
Qualifications
1 3 (20.00%) Degree
2 2 (13.33%) ITIL Certification
3 1 (6.67%) Microsoft Certification
3 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 4 (26.67%) Active Directory
2 2 (13.33%) Virtual Desktop
Systems Management
1 4 (26.67%) Microsoft Intune
Vendors
1 4 (26.67%) Microsoft
2 3 (20.00%) ServiceNow
3 2 (13.33%) iManage