The median annual salary for a Service Desk Analyst was £22,000 in advertised job vacancies in Manchester during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
North West / Manchester
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 181 166 170
Rank change year-on-year -15 +4  
Permanent jobs requiring a Service Desk Analyst 26 24 19
As % of all permanent IT jobs advertised in Manchester 0.62% 0.68% 0.57%
As % of the Job Titles category 0.63% 0.70% 0.59%
Number of salaries quoted 25 13 14
Median salary £22,000 £19,500 £22,250
Median salary % change year-on-year +12.82% -12.35%  
90% offered a salary of more than £18,400 £17,200 £19,300
10% offered a salary of more than £26,000 £22,800 £24,250
UK excluding London median salary £22,500 £21,500 £22,000
% change year-on-year +4.65% -2.27%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 4102 3444 3245
As % of all permanent IT job vacancies advertised in Manchester 97.95% 98.15% 96.78%
Number of salaries quoted 3510 2959 2708
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Service Desk Analyst
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Manchester.

Salary trend for Service Desk Analyst in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan - 6 £19,000 -
Altrincham -8 1 £20,500 +7.89%
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 23 June 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Desk Analyst in the job title.

1 36 (83.72%) ITIL
2 33 (76.74%) Windows
3 25 (58.14%) Microsoft Office
4 22 (51.16%) Active Directory
5 19 (44.19%) Microsoft
5 19 (44.19%) Windows 7
6 16 (37.21%) Service Management
7 14 (32.56%) Windows Server
8 13 (30.23%) Incident Management
9 12 (27.91%) MS Exchange
10 11 (25.58%) SLA
10 11 (25.58%) Citrix
11 10 (23.26%) MOS
12 9 (20.93%) AppSense
12 9 (20.93%) German Language
12 9 (20.93%) VPN
13 8 (18.60%) Windows Server 2012
13 8 (18.60%) Windows Server 2008
14 7 (16.28%) Microsoft Certification
14 7 (16.28%) ITIL Certification
15 6 (13.95%) Service Delivery
16 5 (11.63%) TCP/IP
16 5 (11.63%) Windows 8
17 4 (9.30%) Office 365
17 4 (9.30%) Driving Licence
17 4 (9.30%) Remote Desktop
17 4 (9.30%) Legal
17 4 (9.30%) VMware
17 4 (9.30%) MCDST
17 4 (9.30%) MCITP

Service Desk Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (27.91%) MS Exchange
2 2 (4.65%) Skype for Business
3 1 (2.33%) Exchange Server 2010
Applications
1 25 (58.14%) Microsoft Office
2 1 (2.33%) Microsoft Excel
Cloud Services
1 4 (9.30%) Office 365
Communications & Networking
1 9 (20.93%) VPN
2 5 (11.63%) TCP/IP
3 4 (9.30%) Remote Desktop
4 3 (6.98%) LAN
5 2 (4.65%) DHCP
5 2 (4.65%) DNS
5 2 (4.65%) Firewall
5 2 (4.65%) Skype
5 2 (4.65%) WAN
General
1 9 (20.93%) German Language
2 4 (9.30%) Legal
2 4 (9.30%) Marketing
3 3 (6.98%) Banking
3 3 (6.98%) Law
4 1 (2.33%) Finance
4 1 (2.33%) French Language
4 1 (2.33%) Investment Banking
4 1 (2.33%) Spanish Language
4 1 (2.33%) Telecoms
Miscellaneous
1 4 (9.30%) Driving Licence
2 2 (4.65%) Analytical Skills
3 1 (2.33%) Blackberry
Operating Systems
1 33 (76.74%) Windows
2 19 (44.19%) Windows 7
3 14 (32.56%) Windows Server
4 8 (18.60%) Windows Server 2008
4 8 (18.60%) Windows Server 2012
5 5 (11.63%) Windows 8
6 2 (4.65%) Windows Vista
7 1 (2.33%) Android
7 1 (2.33%) Apple iOS
7 1 (2.33%) Linux
7 1 (2.33%) Unix
7 1 (2.33%) Windows Server 2003
7 1 (2.33%) Windows XP
Processes & Methodologies
1 36 (83.72%) ITIL
2 16 (37.21%) Service Management
3 13 (30.23%) Incident Management
4 6 (13.95%) Service Delivery
5 3 (6.98%) Practice Management
5 3 (6.98%) Time Management
6 2 (4.65%) Fault Analysis
7 1 (2.33%) Case Management
7 1 (2.33%) Process Improvement
7 1 (2.33%) Release Management
7 1 (2.33%) Trend Analysis
Programming Languages
1 3 (6.98%) SQL
Qualifications
1 10 (23.26%) MOS
2 7 (16.28%) ITIL Certification
2 7 (16.28%) Microsoft Certification
3 4 (9.30%) MCDST
3 4 (9.30%) MCITP
3 4 (9.30%) MCSA
4 3 (6.98%) Degree
4 3 (6.98%) Master's Degree
4 3 (6.98%) MCSE
Quality Assurance & Compliance
1 11 (25.58%) SLA
System Software
1 22 (51.16%) Active Directory
2 3 (6.98%) Microsoft Virtual Server
2 3 (6.98%) VMware Infrastructure
Systems Management
1 1 (2.33%) HP Data Protector
1 1 (2.33%) NetBackup
Vendors
1 19 (44.19%) Microsoft
2 11 (25.58%) Citrix
3 9 (20.93%) AppSense
4 4 (9.30%) VMware
5 2 (4.65%) HP
5 2 (4.65%) iManage
5 2 (4.65%) Interwoven
6 1 (2.33%) Dell
6 1 (2.33%) Sitecore
6 1 (2.33%) Xerox
Manchester, Lancashire
Blue Octopus Recruitment LLP
Salary: Salary £20,124 plus benefits
Posted: 9 hours ago