The median annual salary for a Service Desk Analyst was £25,500 in advertised job vacancies in Manchester during the 3 months to 29 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Analyst
North West / Manchester
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 187 149 176
Rank change year-on-year -38 +27  
Permanent jobs requiring a Service Desk Analyst 20 34 16
As % of all permanent IT jobs advertised in Manchester 0.51% 1.00% 0.43%
As % of the Job Titles category 0.53% 1.02% 0.44%
Number of salaries quoted 19 21 13
Median salary £25,500 £20,500 £19,000
Median salary % change year-on-year +24.39% +7.89%  
90% offered a salary of more than £20,900 £18,500 £17,000
10% offered a salary of more than £26,300 £28,000 £22,100
UK excluding London median salary £22,500 £22,000 £21,750
% change year-on-year +2.27% +1.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Manchester. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Manchester
Permanent job vacancies with a job title containing a recognized job role 3808 3325 3633
As % of all permanent IT job vacancies advertised in Manchester 97.04% 97.48% 96.70%
Number of salaries quoted 3199 2765 2976
Median salary £42,000 £42,500 £40,000
Median salary % change year-on-year -1.17% +6.25%  
90% offered a salary of more than £27,000 £25,000 £25,000
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,500 £41,500 £40,000
% change year-on-year - +3.75%  

Service Desk Analyst
Job Vacancy Trend in Manchester

The job posting trend of jobs advertised in Manchester that featured Service Desk Analyst in the job title.

Job vacancy trend for Service Desk Analyst in Manchester

Service Desk Analyst
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst in Manchester.

Salary trend for Service Desk Analyst in Manchester

Service Desk Analyst
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Manchester region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wigan - 2 £20,500 -
Altrincham - 1 £20,500 -
Service Desk Analyst
North West

Service Desk Analyst Skill Set
Top 30 Co-occurring IT Skills in Manchester

For the 6 months to 29 March 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Manchester region featuring Service Desk Analyst in the job title.

1 25 (69.44%) ITIL
2 21 (58.33%) Windows
3 17 (47.22%) Service Management
4 16 (44.44%) Active Directory
4 16 (44.44%) Windows 7
5 14 (38.89%) MS Office
5 14 (38.89%) MS Excel
6 13 (36.11%) German Language
7 11 (30.56%) Citrix
8 10 (27.78%) Microsoft
8 10 (27.78%) MOS
9 9 (25.00%) AppSense
9 9 (25.00%) VPN
10 7 (19.44%) MS Exchange
10 7 (19.44%) TCP/IP
11 6 (16.67%) SLA
11 6 (16.67%) Office 365
11 6 (16.67%) Remote Desktop
12 5 (13.89%) MCDST
12 5 (13.89%) MCITP
12 5 (13.89%) Marketing
12 5 (13.89%) Microsoft Certification
12 5 (13.89%) MCSA
13 4 (11.11%) Cisco
13 4 (11.11%) Law
14 3 (8.33%) Windows Server
14 3 (8.33%) iManage
14 3 (8.33%) Legal
14 3 (8.33%) Finance
14 3 (8.33%) Incident Management

Service Desk Analyst Skill Set
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (19.44%) MS Exchange
2 2 (5.56%) Skype for Business
3 1 (2.78%) Exchange Server 2010
Applications
1 14 (38.89%) MS Excel
1 14 (38.89%) MS Office
2 2 (5.56%) MS PowerPoint
Cloud Services
1 6 (16.67%) Office 365
Communications & Networking
1 9 (25.00%) VPN
2 7 (19.44%) TCP/IP
3 6 (16.67%) Remote Desktop
4 3 (8.33%) LAN
5 2 (5.56%) Firewall
5 2 (5.56%) Skype
5 2 (5.56%) WAN
6 1 (2.78%) DHCP
6 1 (2.78%) DNS
6 1 (2.78%) SAN
6 1 (2.78%) VoIP
Database & Business Intelligence
1 1 (2.78%) SQL Server
General
1 13 (36.11%) German Language
2 5 (13.89%) Marketing
3 4 (11.11%) Law
4 3 (8.33%) Finance
4 3 (8.33%) Legal
5 2 (5.56%) Banking
5 2 (5.56%) French Language
5 2 (5.56%) Spanish Language
6 1 (2.78%) Investment Banking
Miscellaneous
1 2 (5.56%) Analytical Skills
2 1 (2.78%) Blackberry
2 1 (2.78%) Driving Licence
2 1 (2.78%) Fat Client
2 1 (2.78%) Management Information System
2 1 (2.78%) Thin Client
Operating Systems
1 21 (58.33%) Windows
2 16 (44.44%) Windows 7
3 3 (8.33%) Windows Server
4 2 (5.56%) Windows Vista
5 1 (2.78%) Android
5 1 (2.78%) Apple iOS
5 1 (2.78%) Linux
5 1 (2.78%) Unix
5 1 (2.78%) Windows 8
5 1 (2.78%) Windows XP
Processes & Methodologies
1 25 (69.44%) ITIL
2 17 (47.22%) Service Management
3 3 (8.33%) Incident Management
4 2 (5.56%) Mathematics
4 2 (5.56%) Practice Management
4 2 (5.56%) Service Delivery
4 2 (5.56%) Time Management
5 1 (2.78%) Compliance Management
5 1 (2.78%) Continuous Improvement
5 1 (2.78%) Document Management
5 1 (2.78%) Information Management
5 1 (2.78%) Problem Management
5 1 (2.78%) Process Improvement
5 1 (2.78%) Release Management
Programming Languages
1 2 (5.56%) C
2 1 (2.78%) SQL
Qualifications
1 10 (27.78%) MOS
2 5 (13.89%) MCDST
2 5 (13.89%) MCITP
2 5 (13.89%) MCSA
2 5 (13.89%) Microsoft Certification
3 2 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 6 (16.67%) SLA
System Software
1 16 (44.44%) Active Directory
Vendors
1 11 (30.56%) Citrix
2 10 (27.78%) Microsoft
3 9 (25.00%) AppSense
4 4 (11.11%) Cisco
5 3 (8.33%) iManage
6 2 (5.56%) Interwoven
7 1 (2.78%) Dell
7 1 (2.78%) HP
7 1 (2.78%) ServiceNow
7 1 (2.78%) Sitecore
7 1 (2.78%) VMware
7 1 (2.78%) Xerox
Greater Manchester
Etech Partners
Salary: Up to £22,000 per annum + Benefits
Posted: 17 hours ago
Greater Manchester
Etech Partners
Salary: Up to £26,000 per annum + Benefits
Posted: 17 hours ago
Manchester, Lancashire
FT Select
Salary: From £18,000 to £22,000 per annum plus bonus, on call allowance and pe
Posted: 6 days ago
Salford
Applause IT Ltd
Salary: £20000 - £25000 per annum
Posted: 13 days ago