SLA Contracts in Manchester

Service Level Agreement (SLA)
North West > Manchester

The table below provides summary statistics for contract job vacancies advertised in Manchester requiring SLA skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited SLA over the 6 months leading up to 25 August 2025, comparing them to the same period in the previous two years.

6 months to
25 Aug 2025
Same period 2024 Same period 2023
Rank 74 60 71
Rank change year-on-year -14 +11 +23
DemandTrendContract jobs citing SLA 14 29 38
As % of all contract jobs advertised in Manchester 1.37% 2.39% 2.21%
As % of the Quality Assurance & Compliance category 9.46% 18.13% 15.83%
Number of daily rates quoted 2 6 8
10th Percentile £419 £296 £382
25th Percentile £420 £372 £425
Median daily rate (50th Percentile) £444 £413 £460
Median % change year-on-year +7.58% -10.33% +38.35%
75th Percentile £470 £436 £484
90th Percentile £473 £453 £561
North West median daily rate £325 £496 £450
% change year-on-year -34.48% +10.22% +38.46%
Number of hourly rates quoted 0 2 1
10th Percentile - £28.65 -
25th Percentile - £28.88 £21.25
Median hourly rate - £29.50 £22.50
Median % change year-on-year - +31.11% -18.18%
75th Percentile - £29.88 £23.75
90th Percentile - £29.95 -
North West median hourly rate - £11.20 £42.50
% change year-on-year - -73.66% +54.55%

All Quality Assurance and Compliance Skills
Manchester

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in Manchester.

DemandTrendContract vacancies with a requirement for quality assurance or compliance skills 148 160 240
As % of all contract IT jobs advertised in Manchester 14.48% 13.21% 13.97%
Number of daily rates quoted 108 100 160
10th Percentile £325 £399 £338
25th Percentile £402 £412 £411
Median daily rate (50th Percentile) £496 £475 £500
Median % change year-on-year +4.42% -5.00% +5.26%
75th Percentile £600 £575 £600
90th Percentile £732 £675 £650
North West median daily rate £469 £493 £495
% change year-on-year -4.87% -0.40% +4.21%
Number of hourly rates quoted 4 3 4
10th Percentile £27.31 £28.80 £18.01
25th Percentile £49.13 £29.25 £20.09
Median hourly rate £67.50 £30.00 £26.25
Median % change year-on-year +125.00% +14.29% -65.00%
75th Percentile £77.50 £49.38 £32.40
90th Percentile £84.25 £61.00 £36.72
North West median hourly rate £56.25 £10.95 £35.00
% change year-on-year +413.70% -68.71% -50.00%

SLA
Job Vacancy Trend in Manchester

Job postings citing SLA as a proportion of all IT jobs advertised in Manchester.

Job vacancy trend for SLA in Manchester

SLA
Daily Rate Trend in Manchester

Contractor daily rate distribution trend for jobs in Manchester citing SLA.

Contractor daily rate distribution trend for jobs in Manchester citing SLA

SLA
Hourly Rate Trend in Manchester

Contractor hourly rate distribution trend for jobs in Manchester citing SLA.

Contractor hourly rate distribution trend for jobs in Manchester citing SLA

SLA
DemandTrendContract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the Manchester region over the 6 months to 25 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
DemandTrendContract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Oldham - 1 - - 1
SLA
North West

SLA
Co-occurring Skills and Capabilities in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (7.14%) Microsoft 365
Communications & Networking
1 1 (7.14%) Firewall
Development Applications
1 6 (42.86%) Postman
General
1 7 (50.00%) Telecoms
2 6 (42.86%) Documentation Skills
3 3 (21.43%) Analytical Skills
4 2 (14.29%) Social Skills
5 1 (7.14%) Public Sector
Job Titles
1 10 (71.43%) Analyst
2 6 (42.86%) Help Desk Analyst
3 3 (21.43%) Deskside Analyst
3 3 (21.43%) Deskside Support
3 3 (21.43%) Deskside Support Analyst
3 3 (21.43%) Desktop Support
3 3 (21.43%) Support Analyst
3 3 (21.43%) Technology Support Analyst
4 1 (7.14%) Field Engineer
4 1 (7.14%) IT Engineer
4 1 (7.14%) IT Manager
4 1 (7.14%) IT Services Manager
4 1 (7.14%) Network Operations Manager
4 1 (7.14%) Operations Manager
4 1 (7.14%) Senior
4 1 (7.14%) Senior Technical Writer
4 1 (7.14%) Service Analyst
4 1 (7.14%) Service Design Analyst
4 1 (7.14%) Service Transition Analyst
4 1 (7.14%) Transition Analyst
Miscellaneous
1 1 (7.14%) Onboarding
Operating Systems
1 1 (7.14%) Windows
1 1 (7.14%) Windows 10
Processes & Methodologies
1 11 (78.57%) ITIL
2 9 (64.29%) ITSM
3 8 (57.14%) Continuous Improvement
4 7 (50.00%) Service Delivery
5 6 (42.86%) Agile
5 6 (42.86%) API Testing
5 6 (42.86%) Incident Response
5 6 (42.86%) Process Improvement
5 6 (42.86%) Root Cause Analysis
5 6 (42.86%) Unit Testing
6 5 (35.71%) Service Management
7 4 (28.57%) Customer Service
7 4 (28.57%) Workflow
8 3 (21.43%) Data Analysis
9 2 (14.29%) Change Management
9 2 (14.29%) Stakeholder Management
10 1 (7.14%) Asset Management
10 1 (7.14%) Knowledge Management
10 1 (7.14%) Risk Register
10 1 (7.14%) Technology Strategy
Qualifications
1 3 (21.43%) Security Cleared
Quality Assurance & Compliance
1 1 (7.14%) Accessibility
System Software
1 1 (7.14%) Active Directory
1 1 (7.14%) Virtual Desktop
Systems Management
1 1 (7.14%) Grafana
1 1 (7.14%) Prometheus
1 1 (7.14%) SCCM
Vendors
1 4 (28.57%) Microsoft