Period
to 19 July 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 19 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > North West
6 months to
19 Jul 2018
Same period 2017 Same period 2016
Rank 129 131 157
Rank change year-on-year +2 +26 -46
Contract jobs citing SLA 88 69 81
As % of all contract IT jobs advertised in the North West 1.43% 1.22% 1.05%
As % of the Quality Assurance & Compliance category 13.86% 13.14% 10.89%
Number of daily rates quoted 46 37 50
North West median daily rate £268 £340 £295
Median daily rate % change year-on-year -21.32% +15.25% +7.27%
10th Percentile £101 £100 £120
90th Percentile £538 £504 £451
England median daily rate £325 £325 £320
% change year-on-year - +1.56% -
Number of hourly rates quoted 15 12 3
North West median hourly rate £13.45 £13.00 £13.00
Median hourly rate % change year-on-year +3.46% - -14.75%
England median hourly rate £15.00 £14.50 £15.00
% change year-on-year +3.45% -3.33% -4.88%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North West
Contract vacancies with a requirement for quality assurance or compliance skills 635 525 744
As % of all contract IT jobs advertised in the North West 10.33% 9.28% 9.68%
Number of daily rates quoted 390 342 433
North West median daily rate £400 £388 £375
Median daily rate % change year-on-year +3.23% +3.33% -
10th Percentile £213 £225 £213
90th Percentile £600 £575 £575
England median daily rate £450 £450 £413
% change year-on-year - +8.96% +3.25%
Number of hourly rates quoted 44 20 24
North West median hourly rate £28.00 £15.25 £35.75
Median hourly rate % change year-on-year +83.61% -57.34% +88.16%
10th Percentile £11.98 £8.77 £12.19
90th Percentile £67.50 £40.50 £85.00
England median hourly rate £24.75 £19.00 £22.50
% change year-on-year +30.26% -15.56% +7.14%

SLA
Job Vacancy Trend in the North West

Job postings citing SLA as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for SLA in the North West

SLA
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the North West.

Contractor daily rate trend for SLA in the North West

SLA
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing SLA in the North West over the 6 months to 19 July 2018.

Contractor daily rate histogram for SLA in the North West

SLA
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the North West.

Contractor hourly rate trend for SLA in the North West

SLA
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing SLA in the North West over the 6 months to 19 July 2018.

Contractor hourly rate histogram for SLA in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North West region over the 6 months to 19 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +7 36 £325 -7.14% 13
Manchester -20 30 £175 -22.22% 18
Lancashire -1 15 £525 +23.53% 3
Merseyside +21 4 £213 -61.36% 4
Cumbria -3 2 £225 -54.08% 1
SLA
England

For the 6 months to 19 July 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for SLA.

1 33 (37.50%) Microsoft
2 32 (36.36%) ITIL
3 28 (31.82%) Windows
4 18 (20.45%) Microsoft Office
4 18 (20.45%) Active Directory
5 17 (19.32%) Windows 7
6 14 (15.91%) Finance
6 14 (15.91%) SCCM
7 11 (12.50%) Service Management
8 10 (11.36%) Change Management
8 10 (11.36%) Apple iOS
8 10 (11.36%) Analytical Skills
9 9 (10.23%) Line Management
9 9 (10.23%) Android
9 9 (10.23%) Customer Requirements
10 8 (9.09%) VMware
10 8 (9.09%) Service Delivery
10 8 (9.09%) Data Modelling
10 8 (9.09%) Microservices
11 7 (7.95%) Continuous Improvement
11 7 (7.95%) User Acceptance Testing
11 7 (7.95%) PowerShell
11 7 (7.95%) Asset Management
11 7 (7.95%) Incident Management
11 7 (7.95%) SharePoint
11 7 (7.95%) VPN
11 7 (7.95%) ITSM
11 7 (7.95%) Co-Creation
11 7 (7.95%) Problem-Solving
12 6 (6.82%) Sarbanes-Oxley

SLA
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.95%) SharePoint
2 4 (4.55%) MS Exchange
2 4 (4.55%) Skype for Business
3 1 (1.14%) CICS
3 1 (1.14%) IIS
Applications
1 18 (20.45%) Microsoft Office
2 3 (3.41%) Microsoft Excel
Business Applications
1 2 (2.27%) Line 50
1 2 (2.27%) Sage X3
2 1 (1.14%) Oracle EBS
2 1 (1.14%) Remedy ITSM
2 1 (1.14%) SAP ERP
Cloud Services
1 6 (6.82%) Amazon AWS
1 6 (6.82%) Office 365
2 5 (5.68%) Microsoft Azure
3 3 (3.41%) OneDrive
4 1 (1.14%) OpenShift
4 1 (1.14%) SuccessFactors
Communications & Networking
1 7 (7.95%) VPN
2 6 (6.82%) VoIP
3 5 (5.68%) Remote Desktop
4 3 (3.41%) Firewall
4 3 (3.41%) LAN
4 3 (3.41%) WAN
4 3 (3.41%) Wireless
5 2 (2.27%) Skype
5 2 (2.27%) Wi-Fi
6 1 (1.14%) ADSL
6 1 (1.14%) Broadband
6 1 (1.14%) Cisco ASA
6 1 (1.14%) Cisco IPT
6 1 (1.14%) Cisco Nexus
6 1 (1.14%) DHCP
6 1 (1.14%) DNS
6 1 (1.14%) Internet
6 1 (1.14%) Intranet
6 1 (1.14%) Network Security
6 1 (1.14%) TCP/IP
Database & Business Intelligence
1 2 (2.27%) Power BI
1 2 (2.27%) SQL Server
2 1 (1.14%) Big Data
2 1 (1.14%) Oracle Database
Development Applications
1 5 (5.68%) Git (software)
1 5 (5.68%) Jenkins
2 3 (3.41%) MSI
3 2 (2.27%) AdminStudio
4 1 (1.14%) Wise Package Studio
General
1 14 (15.91%) Finance
2 5 (5.68%) Banking
2 5 (5.68%) Retail Banking
3 4 (4.55%) Telecoms
4 1 (1.14%) Billing
4 1 (1.14%) Legal
4 1 (1.14%) Marketing
4 1 (1.14%) Publishing
Job Titles
1 15 (17.05%) Analyst
2 11 (12.50%) Service Analyst
3 10 (11.36%) Service Desk Analyst
3 10 (11.36%) Service Manager
4 9 (10.23%) Administrator
4 9 (10.23%) Architect
5 8 (9.09%) Support Engineer
6 7 (7.95%) Applications Architect
7 5 (5.68%) IT Support
7 5 (5.68%) ITIL Manager
7 5 (5.68%) ITIL Service Manager
8 4 (4.55%) 1st Line Support
8 4 (4.55%) 2nd Line Engineer
8 4 (4.55%) Delivery Manager
8 4 (4.55%) Desktop Support
8 4 (4.55%) IT Engineer
8 4 (4.55%) Services Delivery Manager
9 3 (3.41%) Cloud Architect
9 3 (3.41%) Desktop Engineer
9 3 (3.41%) Service Level Manager
Libraries, Frameworks & Software Standards
1 5 (5.68%) .NET
1 5 (5.68%) Node.js
2 4 (4.55%) Web Services
3 1 (1.14%) Ajax
3 1 (1.14%) AngularJS
3 1 (1.14%) OCX
3 1 (1.14%) REST
3 1 (1.14%) SOAP
Miscellaneous
1 10 (11.36%) Analytical Skills
2 5 (5.68%) Self-Motivation
3 3 (3.41%) Data Centre
3 3 (3.41%) Driving Licence
3 3 (3.41%) Enterprise Software
4 2 (2.27%) Mobile App
4 2 (2.27%) NHS
4 2 (2.27%) Social Media
5 1 (1.14%) Enterprise Cloud
5 1 (1.14%) iPhone
5 1 (1.14%) Management Information System
5 1 (1.14%) PMI
5 1 (1.14%) Video Conferencing
5 1 (1.14%) Virtual Team
Operating Systems
1 28 (31.82%) Windows
2 17 (19.32%) Windows 7
3 10 (11.36%) Apple iOS
4 9 (10.23%) Android
5 6 (6.82%) Windows XP
6 5 (5.68%) Linux
6 5 (5.68%) Windows 10
7 4 (4.55%) Windows 8
8 3 (3.41%) Mac OS
8 3 (3.41%) Unix
9 2 (2.27%) Mac OS X
9 2 (2.27%) Scientific Linux
9 2 (2.27%) Ubuntu
9 2 (2.27%) Windows Server
9 2 (2.27%) Windows Vista
10 1 (1.14%) Data ONTAP
10 1 (1.14%) Windows NT
10 1 (1.14%) Windows Phone
10 1 (1.14%) Windows Server 2008
Processes & Methodologies
1 32 (36.36%) ITIL
2 11 (12.50%) Service Management
3 10 (11.36%) Change Management
4 9 (10.23%) Customer Requirements
4 9 (10.23%) Line Management
5 8 (9.09%) Data Modelling
5 8 (9.09%) Microservices
5 8 (9.09%) Service Delivery
6 7 (7.95%) Asset Management
6 7 (7.95%) Co-Creation
6 7 (7.95%) Continuous Improvement
6 7 (7.95%) Incident Management
6 7 (7.95%) ITSM
6 7 (7.95%) Problem-Solving
6 7 (7.95%) User Acceptance Testing
7 6 (6.82%) DevOps
7 6 (6.82%) Problem Management
8 5 (5.68%) PRINCE2
9 4 (4.55%) CRM
9 4 (4.55%) Portfolio Management
Programming Languages
1 7 (7.95%) PowerShell
2 6 (6.82%) VB
3 5 (5.68%) Java
3 5 (5.68%) PHP
4 4 (4.55%) SQL
5 3 (3.41%) VBScript
6 1 (1.14%) C
Qualifications
1 6 (6.82%) MCSE
1 6 (6.82%) Microsoft Certification
2 5 (5.68%) Cisco Certification
2 5 (5.68%) PRINCE2 Certification
2 5 (5.68%) SC Cleared
2 5 (5.68%) Security Cleared
3 4 (4.55%) CCNA
3 4 (4.55%) ITIL Certification
3 4 (4.55%) MCP
3 4 (4.55%) MCSA
4 3 (3.41%) MCTS
5 2 (2.27%) CCNP
6 1 (1.14%) A+ Certification
6 1 (1.14%) ACCA
6 1 (1.14%) CCENT
6 1 (1.14%) CIMA
6 1 (1.14%) CISM
6 1 (1.14%) CISSP
6 1 (1.14%) Degree
6 1 (1.14%) PMI Certification
Quality Assurance & Compliance
1 6 (6.82%) Sarbanes-Oxley
2 5 (5.68%) QA
3 3 (3.41%) PMO
4 2 (2.27%) ISO/IEC 20000
5 1 (1.14%) GxP
System Software
1 18 (20.45%) Active Directory
2 4 (4.55%) VMware Infrastructure
3 3 (3.41%) Microsoft App-V
4 2 (2.27%) Hyper-V
4 2 (2.27%) Microsoft Virtual Server
4 2 (2.27%) Virtual Servers
5 1 (1.14%) Firmware
5 1 (1.14%) Virtual Desktop
5 1 (1.14%) XenApp
Systems Management
1 14 (15.91%) SCCM
2 6 (6.82%) Systems Management Server (SMS)
3 2 (2.27%) PaperCut
4 1 (1.14%) AirWatch
4 1 (1.14%) SCOM
Vendors
1 33 (37.50%) Microsoft
2 8 (9.09%) VMware
3 6 (6.82%) Citrix
3 6 (6.82%) ServiceNow
4 5 (5.68%) Cisco
4 5 (5.68%) Xamarin
5 4 (4.55%) Apple
5 4 (4.55%) CA
6 3 (3.41%) Altiris
6 3 (3.41%) Oracle
7 2 (2.27%) Remedy
7 2 (2.27%) Sage
7 2 (2.27%) SAP
7 2 (2.27%) Siemens
8 1 (1.14%) CheckPoint
8 1 (1.14%) Dell
8 1 (1.14%) HP
8 1 (1.14%) IBM
8 1 (1.14%) Juniper
8 1 (1.14%) NetApp