Period
to 23 January 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > North West
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 110 121 148
Rank change year-on-year +11 +27 -81
Contract jobs citing SLA 90 92 100
As % of all contract IT jobs advertised in the North West 1.66% 1.51% 1.20%
As % of the Quality Assurance & Compliance category 15.99% 15.23% 10.14%
Number of daily rates quoted 60 47 36
North West median daily rate £263 £313 £331
Median daily rate % change year-on-year -16.00% -5.66% +97.76%
10th Percentile £100 £156 £120
90th Percentile £444 £672 £550
England median daily rate £300 £350 £328
% change year-on-year -14.29% +6.71% +9.33%
Number of hourly rates quoted 9 11 17
North West median hourly rate £13.00 £15.00 £17.33
Median hourly rate % change year-on-year -13.33% -13.44% +15.53%
10th Percentile £12.73 £11.00 £9.95
90th Percentile £37.80 £25.00 £31.07
England median hourly rate £15.00 £15.00 £17.00
% change year-on-year - -11.76% +13.33%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North West
Contract vacancies with a requirement for quality assurance or compliance skills 563 604 986
As % of all contract IT jobs advertised in the North West 10.35% 9.94% 11.86%
Number of daily rates quoted 334 389 627
North West median daily rate £400 £400 £413
Median daily rate % change year-on-year - -3.03% +17.86%
10th Percentile £213 £250 £225
90th Percentile £611 £590 £575
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 31 26 35
North West median hourly rate £21.01 £20.50 £25.12
Median hourly rate % change year-on-year +2.49% -18.39% +43.54%
10th Percentile £13.00 £9.72 £14.40
90th Percentile £61.01 £52.38 £53.39
England median hourly rate £20.60 £22.84 £24.23
% change year-on-year -9.79% -5.76% +21.15%

SLA
Job Vacancy Trend in the North West

Job postings citing SLA as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for SLA in the North West

SLA
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the North West.

Contractor daily rate trend for SLA in the North West

SLA
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing SLA in the North West over the 6 months to 23 January 2018.

Contractor daily rate histogram for SLA in the North West

SLA
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the North West.

Contractor hourly rate trend for SLA in the North West

SLA
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing SLA in the North West over the 6 months to 23 January 2018.

Contractor hourly rate histogram for SLA in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North West region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +16 49 £225 -10.00% 29
Cheshire +3 29 £300 -14.29% 14
Lancashire +8 6 £463 +38.06% 5
Merseyside +1 3 £360 +44.00% 3
Cumbria -4 1 £130 -
SLA
England

For the 6 months to 23 January 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for SLA.

1 36 (40.00%) ITIL
2 24 (26.67%) Microsoft
3 19 (21.11%) Active Directory
4 15 (16.67%) Windows
5 13 (14.44%) Incident Management
5 13 (14.44%) Break/Fix
6 12 (13.33%) Security Cleared
7 10 (11.11%) SC Cleared
7 10 (11.11%) Finance
8 9 (10.00%) Amazon AWS
8 9 (10.00%) Analytical Skills
9 8 (8.89%) VMware
9 8 (8.89%) MS Exchange
9 8 (8.89%) ITIL Certification
9 8 (8.89%) DNS
10 7 (7.78%) Microsoft Certification
10 7 (7.78%) CRM
10 7 (7.78%) Microsoft Office
10 7 (7.78%) Windows 10
10 7 (7.78%) Enterprise Software
10 7 (7.78%) Cybersecurity
10 7 (7.78%) Android
10 7 (7.78%) SCCM
11 6 (6.67%) VMware Infrastructure
11 6 (6.67%) Microsoft Azure
11 6 (6.67%) Apple iOS
11 6 (6.67%) Root Cause Analysis
11 6 (6.67%) Service Design
11 6 (6.67%) Management Information System
11 6 (6.67%) Telecoms

SLA
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (8.89%) MS Exchange
2 1 (1.11%) Apache
2 1 (1.11%) IBM Notes
2 1 (1.11%) IIS
2 1 (1.11%) Skype for Business
2 1 (1.11%) Smallworld
2 1 (1.11%) Tomcat
Applications
1 7 (7.78%) Microsoft Office
2 5 (5.56%) Microsoft Excel
3 3 (3.33%) Microsoft PowerPoint
4 1 (1.11%) Autodesk Inventor
4 1 (1.11%) MicroStation
Business Applications
1 1 (1.11%) Unit4 Business World
Cloud Services
1 9 (10.00%) Amazon AWS
2 6 (6.67%) Microsoft Azure
3 5 (5.56%) Office 365
4 1 (1.11%) OneDrive
Communications & Networking
1 8 (8.89%) DNS
2 5 (5.56%) LAN
2 5 (5.56%) WAN
3 4 (4.44%) Remote Desktop
4 3 (3.33%) DHCP
4 3 (3.33%) ISDN
4 3 (3.33%) VoIP
5 2 (2.22%) Internet
5 2 (2.22%) Skype
5 2 (2.22%) VPN
6 1 (1.11%) ADSL
6 1 (1.11%) BIG-IP
6 1 (1.11%) Broadband
6 1 (1.11%) Intranet
6 1 (1.11%) MPLS
6 1 (1.11%) SMS
Database & Business Intelligence
1 2 (2.22%) SQL Server
2 1 (1.11%) Amazon RDS
2 1 (1.11%) Data Warehouse
2 1 (1.11%) GIS
2 1 (1.11%) MySQL
2 1 (1.11%) Oracle Reports
2 1 (1.11%) SQL Server Reporting Services
Development Applications
1 5 (5.56%) Git (software)
1 5 (5.56%) Jenkins
General
1 10 (11.11%) Finance
2 6 (6.67%) Banking
2 6 (6.67%) Telecoms
3 3 (3.33%) Law
4 1 (1.11%) Billing
4 1 (1.11%) German Language
4 1 (1.11%) Manufacturing
4 1 (1.11%) Marketing
4 1 (1.11%) Pharmaceutical
4 1 (1.11%) Publishing
4 1 (1.11%) Retail
Job Titles
1 32 (35.56%) Analyst
2 15 (16.67%) Service Analyst
3 13 (14.44%) Service Desk Analyst
4 9 (10.00%) Support Analyst
5 7 (7.78%) Field Engineer
5 7 (7.78%) Field Service Engineer
5 7 (7.78%) IT Analyst
6 6 (6.67%) Desktop Support
7 5 (5.56%) Architect
7 5 (5.56%) IT Support
7 5 (5.56%) Security Analyst
8 4 (4.44%) Applications Architect
8 4 (4.44%) IT Support Analyst
8 4 (4.44%) Service Manager
9 3 (3.33%) 1st Line Support
9 3 (3.33%) 3rd Line Engineer
9 3 (3.33%) Delivery Manager
9 3 (3.33%) Desktop Engineer
9 3 (3.33%) IT Engineer
9 3 (3.33%) Service Desk Specialist
Libraries, Frameworks & Software Standards
1 5 (5.56%) .NET
1 5 (5.56%) Node.js
2 3 (3.33%) Web Services
Miscellaneous
1 9 (10.00%) Analytical Skills
2 7 (7.78%) Enterprise Software
3 6 (6.67%) Management Information System
4 5 (5.56%) Cyberthreat
5 2 (2.22%) BYOD
5 2 (2.22%) Data Centre
5 2 (2.22%) NHS
6 1 (1.11%) Learning Management System
6 1 (1.11%) Mobile App
6 1 (1.11%) Smartphone
Operating Systems
1 15 (16.67%) Windows
2 7 (7.78%) Android
2 7 (7.78%) Windows 10
3 6 (6.67%) Apple iOS
4 4 (4.44%) Windows 7
5 3 (3.33%) Windows Server 2012
6 2 (2.22%) Windows Server
6 2 (2.22%) Windows Server 2008
7 1 (1.11%) AIX
7 1 (1.11%) HPUX
7 1 (1.11%) Linux
7 1 (1.11%) Red Hat Enterprise Linux
7 1 (1.11%) Solaris
7 1 (1.11%) Unix
7 1 (1.11%) Windows 8
7 1 (1.11%) Windows Phone
7 1 (1.11%) Windows Server 2003
Processes & Methodologies
1 36 (40.00%) ITIL
2 13 (14.44%) Break/Fix
2 13 (14.44%) Incident Management
3 7 (7.78%) CRM
3 7 (7.78%) Cybersecurity
4 6 (6.67%) Root Cause Analysis
4 6 (6.67%) Service Design
5 5 (5.56%) Agile Software Development
5 5 (5.56%) Data Modelling
5 5 (5.56%) DevOps
5 5 (5.56%) ITSM
5 5 (5.56%) Line Management
5 5 (5.56%) Microservices
5 5 (5.56%) Security Monitoring
5 5 (5.56%) Service Management
5 5 (5.56%) Stakeholder Management
5 5 (5.56%) Threat Analysis
6 4 (4.44%) Change Management
6 4 (4.44%) PRINCE2
6 4 (4.44%) Service Delivery
Programming Languages
1 5 (5.56%) Java
1 5 (5.56%) PHP
2 2 (2.22%) SQL
3 1 (1.11%) C
3 1 (1.11%) PowerShell
Qualifications
1 12 (13.33%) Security Cleared
2 10 (11.11%) SC Cleared
3 8 (8.89%) ITIL Certification
4 7 (7.78%) Microsoft Certification
5 4 (4.44%) CCNA
5 4 (4.44%) Cisco Certification
5 4 (4.44%) MCSE
6 3 (3.33%) VMware Certified Professional (VCP)
7 2 (2.22%) DBS Check
7 2 (2.22%) MCP
7 2 (2.22%) MCSA
8 1 (1.11%) BPSS Clearance
8 1 (1.11%) CIPD
8 1 (1.11%) Degree
8 1 (1.11%) ITIL Foundation Certificate
8 1 (1.11%) MCITP
8 1 (1.11%) MCTS
8 1 (1.11%) Network+ Certification
Quality Assurance & Compliance
1 2 (2.22%) COSHH
2 1 (1.11%) ISO 9001
2 1 (1.11%) ISO/IEC 27001
2 1 (1.11%) PMO
2 1 (1.11%) QA
2 1 (1.11%) Sarbanes-Oxley
System Software
1 19 (21.11%) Active Directory
2 6 (6.67%) VMware Infrastructure
3 5 (5.56%) Hyper-V
4 2 (2.22%) Firmware
5 1 (1.11%) iptables
5 1 (1.11%) VMware ESXi
Systems Management
1 7 (7.78%) SCCM
2 5 (5.56%) Systems Management Server (SMS)
3 3 (3.33%) Symantec Endpoint Protection
4 2 (2.22%) McAfee ePO
4 2 (2.22%) Nagios
5 1 (1.11%) AirWatch
Vendors
1 24 (26.67%) Microsoft
2 8 (8.89%) VMware
3 5 (5.56%) HP
3 5 (5.56%) Xamarin
4 4 (4.44%) Citrix
5 3 (3.33%) Capita
5 3 (3.33%) Dell
5 3 (3.33%) FireEye
5 3 (3.33%) Symantec
6 2 (2.22%) Ivanti
6 2 (2.22%) Lumension
6 2 (2.22%) McAfee
6 2 (2.22%) ServiceNow
6 2 (2.22%) Trustwave
6 2 (2.22%) Veeam
7 1 (1.11%) Autodesk
7 1 (1.11%) Cisco
7 1 (1.11%) Lotus
7 1 (1.11%) NetApp
7 1 (1.11%) SAP