The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 29 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England / North West
3 months to
29 Jun 2017
Same period 2016 Same period 2015
Rank 112 138 88
Rank change year-on-year +26 -50  
Contract jobs citing SLA 26 26 64
As % of all contract IT jobs advertised in the North West 0.88% 0.69% 1.73%
As % of the Quality Assurance & Compliance category 9.59% 6.58% 14.13%
Number of daily rates quoted 14 16 18
Median daily rate £330 £305 £284
Median daily rate % change year-on-year +8.31% +7.48%  
90% offered a daily rate of more than £180 £191 £192
10% offered a daily rate of more than £475 £480 £398
UK excluding London median daily rate £275 £300 £300
% change year-on-year -8.33% -  
Number of hourly rates quoted 4 0 16
Median hourly rate £13.00 - £15.00
UK excluding London median hourly rate £14.50 £15.00 £15.50
% change year-on-year -3.33% -3.22%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
North West
Contract job vacancies with a requirement for quality assurance and compliance skills 271 395 453
As % of all contract IT job vacancies advertised in the North West 9.17% 10.51% 12.23%
Number of daily rates quoted 228 262 323
Median daily rate £425 £391 £375
Median daily rate % change year-on-year +8.62% +4.33%  
90% offered a daily rate of more than £260 £260 £255
10% offered a daily rate of more than £620 £586 £685
UK excluding London median daily rate £400 £380 £375
% change year-on-year +5.26% +1.33%  
Number of hourly rates quoted 10 9 25
Median hourly rate £13.00 £37.50 £15.77
Median hourly rate % change year-on-year -65.33% +137.79%  
UK excluding London median hourly rate £24.00 £28.00 £21.55
% change year-on-year -14.28% +29.93%  

SLA
Job Vacancy Trend in the North West

Job postings citing SLA as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for SLA in the North West

SLA
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the North West.

Contractor daily rate trend for SLA in the North West

SLA
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing SLA in the North West over the 3 months to 29 June 2017.

Contractor daily rate histogram for SLA in the North West

SLA
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the North West.

Contractor hourly rate trend for SLA in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North West region over the 3 months to 29 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +29 14 £325 +4.83% 8
Manchester +8 10 £311 -22.31% 19
Lancashire +7 2 £425 +347.36% 4
SLA
England

For the 6 months to 29 June 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region with a requirement for SLA.

1 23 (34.33%) ITIL
2 19 (28.36%) Windows
3 15 (22.39%) Microsoft
3 15 (22.39%) ITSM
4 13 (19.40%) Finance
5 12 (17.91%) Banking
6 11 (16.42%) Service Management
6 11 (16.42%) Microsoft Office
6 11 (16.42%) Analytical Skills
7 10 (14.93%) Service Delivery
8 9 (13.43%) Stakeholder Management
8 9 (13.43%) Project Management
8 9 (13.43%) Security Cleared
8 9 (13.43%) Office 365
9 8 (11.94%) Active Directory
9 8 (11.94%) HP
9 8 (11.94%) CRM
9 8 (11.94%) Change Management
10 7 (10.45%) SharePoint
10 7 (10.45%) Microsoft Excel
10 7 (10.45%) Time Management
10 7 (10.45%) SC Cleared
10 7 (10.45%) Break/Fix
11 6 (8.96%) Line Management
11 6 (8.96%) Life Science
11 6 (8.96%) Enterprise Software
11 6 (8.96%) ServiceNow
11 6 (8.96%) DNS
11 6 (8.96%) Manufacturing
12 5 (7.46%) Workflow

SLA
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (10.45%) SharePoint
2 3 (4.48%) Exchange Server 2007
2 3 (4.48%) Exchange Server 2010
2 3 (4.48%) MS Exchange
2 3 (4.48%) SAS
3 1 (1.49%) Confluence
3 1 (1.49%) Exchange Server 2003
3 1 (1.49%) IBM Domino
3 1 (1.49%) IBM Notes
3 1 (1.49%) SharePoint 2013
3 1 (1.49%) Skype for Business
Applications
1 11 (16.42%) Microsoft Office
2 7 (10.45%) Microsoft Excel
3 3 (4.48%) Spreadsheet
Business Applications
1 1 (1.49%) Dynamics AX
1 1 (1.49%) Dynamics CRM
Cloud Services
1 9 (13.43%) Office 365
2 3 (4.48%) SaaS
3 2 (2.99%) IaaS
3 2 (2.99%) Microsoft Azure
3 2 (2.99%) PaaS
4 1 (1.49%) Cloud Computing
4 1 (1.49%) Mimecast
4 1 (1.49%) Zapier
Communications & Networking
1 6 (8.96%) DNS
2 3 (4.48%) LAN
3 2 (2.99%) Remote Desktop
3 2 (2.99%) VoIP
3 2 (2.99%) WAN
4 1 (1.49%) DHCP
4 1 (1.49%) SAN
4 1 (1.49%) VPN
Database & Business Intelligence
1 3 (4.48%) Data Warehouse
1 3 (4.48%) DataStage
2 2 (2.99%) SQL Server
3 1 (1.49%) Oracle Database
3 1 (1.49%) Oracle Database 11g
3 1 (1.49%) Oracle Database 12c
Development Applications
1 2 (2.99%) JIRA
General
1 13 (19.40%) Finance
2 12 (17.91%) Banking
3 6 (8.96%) Manufacturing
4 4 (5.97%) Retail
5 3 (4.48%) Legal
5 3 (4.48%) Telecoms
6 2 (2.99%) Corporate Banking
6 2 (2.99%) Financial Institution
7 1 (1.49%) Billing
Job Titles
1 20 (29.85%) Analyst
2 7 (10.45%) Service Analyst
2 7 (10.45%) Service Desk Analyst
3 5 (7.46%) Service Manager
4 4 (5.97%) 2nd Line Support
4 4 (5.97%) IT Manager
4 4 (5.97%) ITIL Manager
4 4 (5.97%) Project Manager
4 4 (5.97%) Support Analyst
5 3 (4.48%) 1st/2nd Line Help Desk Support
5 3 (4.48%) 1st/2nd Line Support
5 3 (4.48%) Administrator
5 3 (4.48%) Contracts Manager
5 3 (4.48%) Coordinator
5 3 (4.48%) Data Analyst
5 3 (4.48%) Help Desk Support
5 3 (4.48%) Operations Analyst
5 3 (4.48%) Project Coordinator
5 3 (4.48%) Risk Analyst
5 3 (4.48%) Systems Analyst
Libraries, Frameworks & Software Standards
1 1 (1.49%) HTML
Miscellaneous
1 11 (16.42%) Analytical Skills
2 6 (8.96%) Enterprise Software
2 6 (8.96%) Life Science
3 4 (5.97%) Data Centre
4 2 (2.99%) EPoS
5 1 (1.49%) Blackberry
5 1 (1.49%) IBM Mainframe
5 1 (1.49%) Mainframe
5 1 (1.49%) Management Information System
5 1 (1.49%) Smartphone
5 1 (1.49%) User Experience
Operating Systems
1 19 (28.36%) Windows
2 5 (7.46%) Linux
3 4 (5.97%) Windows 7
3 4 (5.97%) Windows Server 2012
4 3 (4.48%) Windows Server
4 3 (4.48%) Windows Server 2008
5 2 (2.99%) Unix
5 2 (2.99%) Windows 10
5 2 (2.99%) Windows 8
6 1 (1.49%) HPUX
6 1 (1.49%) Solaris
6 1 (1.49%) Windows Server 2003
6 1 (1.49%) zOS
Processes & Methodologies
1 23 (34.33%) ITIL
2 15 (22.39%) ITSM
3 11 (16.42%) Service Management
4 10 (14.93%) Service Delivery
5 9 (13.43%) Project Management
5 9 (13.43%) Stakeholder Management
6 8 (11.94%) Change Management
6 8 (11.94%) CRM
7 7 (10.45%) Break/Fix
7 7 (10.45%) Time Management
8 6 (8.96%) Line Management
9 5 (7.46%) Mentoring
9 5 (7.46%) Workflow
10 4 (5.97%) Incident Management
11 3 (4.48%) Analytics
11 3 (4.48%) Coaching
11 3 (4.48%) Continuous Improvement
11 3 (4.48%) Customer Requirements
11 3 (4.48%) Data Lineage
11 3 (4.48%) Hardware Maintenance
Programming Languages
1 2 (2.99%) C
1 2 (2.99%) C#
2 1 (1.49%) JCL
2 1 (1.49%) PL/SQL
2 1 (1.49%) PowerShell
2 1 (1.49%) Shell Script
2 1 (1.49%) SQL
2 1 (1.49%) T-SQL
Qualifications
1 9 (13.43%) Security Cleared
2 7 (10.45%) SC Cleared
3 4 (5.97%) BPSS Clearance
4 3 (4.48%) ECDL
4 3 (4.48%) ITIL Certification
5 2 (2.99%) MCP
5 2 (2.99%) Microsoft Certification
6 1 (1.49%) CCNA
6 1 (1.49%) Cisco Certification
6 1 (1.49%) DBS Check
6 1 (1.49%) MCSE
Quality Assurance & Compliance
1 4 (5.97%) Data Quality
2 3 (4.48%) COSHH
3 2 (2.99%) PCI DSS
3 2 (2.99%) QA
4 1 (1.49%) PMO
System Software
1 8 (11.94%) Active Directory
2 2 (2.99%) Firmware
2 2 (2.99%) VMware Infrastructure
3 1 (1.49%) BitLocker
Systems Management
1 3 (4.48%) SCCM
2 2 (2.99%) SCOM
3 1 (1.49%) OpenView
3 1 (1.49%) Oracle Enterprise Manager
3 1 (1.49%) Oracle RMAN
Vendors
1 15 (22.39%) Microsoft
2 8 (11.94%) HP
3 6 (8.96%) ServiceNow
4 5 (7.46%) IBM
5 4 (5.97%) Citrix
6 3 (4.48%) Intel
6 3 (4.48%) SAP
6 3 (4.48%) VMware
7 2 (2.99%) Atlassian
7 2 (2.99%) Dell
7 2 (2.99%) IronPort
7 2 (2.99%) Remedy
7 2 (2.99%) RightFax
7 2 (2.99%) Wyse
8 1 (1.49%) BeyondTrust
8 1 (1.49%) Canon
8 1 (1.49%) LANDesk
8 1 (1.49%) MobileIron
8 1 (1.49%) ScanSafe
8 1 (1.49%) Xerox
Warrington, Cheshire
LA International
Rate: £140 - £160 per day
Posted: 21 hours ago
Greater Manchester
Frazer John Recruitment Ltd
Rate: £120 - £140 per day
Posted: 2 days ago
Warrington, Cheshire
Lorien Resourcing
Rate: £8 - £9.50 per hour
Posted: Yesterday
Warrington, Cheshire
Lorien Resourcing
Rate: £8 - £9.50 per hour
Posted: 2 days ago