Period
to 23 April 2018

The following table provides summary statistics for contract job vacancies advertised in the North West with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Level Agreement (SLA)
England > North West
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 137 127 157
Rank change year-on-year -10 +30 -63
Contract jobs citing SLA 83 79 76
As % of all contract IT jobs advertised in the North West 1.44% 1.45% 0.98%
As % of the Quality Assurance & Compliance category 12.69% 15.80% 9.49%
Number of daily rates quoted 50 36 39
North West median daily rate £263 £336 £310
Median daily rate % change year-on-year -21.93% +8.47% +82.35%
10th Percentile £105 £94 £128
90th Percentile £550 £494 £472
England median daily rate £325 £350 £338
% change year-on-year -7.14% +3.70% +7.14%
Number of hourly rates quoted 9 12 8
North West median hourly rate £15.78 £23.95 £17.00
Median hourly rate % change year-on-year -34.13% +40.88% +13.33%
10th Percentile £10.48 £11.00 £12.10
90th Percentile £40.20 £25.00 £40.00
England median hourly rate £15.50 £14.80 £17.50
% change year-on-year +4.73% -15.43% +16.67%

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North West with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
North West
Contract vacancies with a requirement for quality assurance or compliance skills 654 500 801
As % of all contract IT jobs advertised in the North West 11.33% 9.20% 10.30%
Number of daily rates quoted 392 323 490
North West median daily rate £420 £375 £381
Median daily rate % change year-on-year +12.00% -1.45% +8.71%
10th Percentile £225 £219 £212
90th Percentile £624 £555 £575
England median daily rate £450 £450 £410
% change year-on-year - +9.76% +2.50%
Number of hourly rates quoted 38 25 26
North West median hourly rate £33.90 £26.75 £37.50
Median hourly rate % change year-on-year +26.74% -28.68% +89.87%
10th Percentile £12.93 £10.70 £12.63
90th Percentile £76.28 £49.35 £85.00
England median hourly rate £22.67 £21.50 £23.81
% change year-on-year +5.45% -9.69% +10.48%

SLA
Job Vacancy Trend in the North West

Job postings citing SLA as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for SLA in the North West

SLA
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA in the North West.

Contractor daily rate trend for SLA in the North West

SLA
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing SLA in the North West over the 6 months to 23 April 2018.

Contractor daily rate histogram for SLA in the North West

SLA
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing SLA in the North West.

Contractor hourly rate trend for SLA in the North West

SLA
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing SLA in the North West over the 6 months to 23 April 2018.

Contractor hourly rate histogram for SLA in the North West

SLA
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the North West region over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire -2 32 £250 -31.51% 8
Manchester -22 29 £213 -15.00% 36
Lancashire -1 15 £535 +59.70% 8
Merseyside +8 4 £220 -51.11% 2
SLA
England

For the 6 months to 23 April 2018, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region with a requirement for SLA.

1 35 (42.17%) ITIL
2 24 (28.92%) Microsoft
3 16 (19.28%) Analytical Skills
4 15 (18.07%) Windows
5 12 (14.46%) Data Modelling
5 12 (14.46%) Active Directory
5 12 (14.46%) Finance
5 12 (14.46%) Microservices
6 11 (13.25%) Co-Creation
6 11 (13.25%) Android
7 10 (12.05%) Service Delivery
7 10 (12.05%) Microsoft Azure
7 10 (12.05%) Apple iOS
8 9 (10.84%) Amazon AWS
8 9 (10.84%) Git (software)
8 9 (10.84%) Node.js
8 9 (10.84%) Incident Management
8 9 (10.84%) Jenkins
8 9 (10.84%) Xamarin
8 9 (10.84%) DevOps
8 9 (10.84%) Service Management
8 9 (10.84%) Java
8 9 (10.84%) PHP
8 9 (10.84%) .NET
9 8 (9.64%) CRM
9 8 (9.64%) ITIL Certification
9 8 (9.64%) Problem-Solving
9 8 (9.64%) Problem Management
9 8 (9.64%) Windows 7
10 7 (8.43%) Office 365

SLA
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.23%) SharePoint
2 4 (4.82%) MS Exchange
3 1 (1.20%) Skype for Business
Applications
1 7 (8.43%) Microsoft Office
2 4 (4.82%) Microsoft Excel
3 2 (2.41%) Microsoft PowerPoint
Business Applications
1 1 (1.20%) Line 50
1 1 (1.20%) Oracle EBS
1 1 (1.20%) Sage X3
1 1 (1.20%) SAP ERP
1 1 (1.20%) Unit4 Business World
Cloud Services
1 10 (12.05%) Microsoft Azure
2 9 (10.84%) Amazon AWS
3 7 (8.43%) Office 365
4 2 (2.41%) OneDrive
5 1 (1.20%) SuccessFactors
Communications & Networking
1 6 (7.23%) Remote Desktop
2 5 (6.02%) VoIP
2 5 (6.02%) VPN
3 4 (4.82%) LAN
3 4 (4.82%) WAN
4 2 (2.41%) Firewall
4 2 (2.41%) Internet
4 2 (2.41%) Intranet
4 2 (2.41%) Skype
5 1 (1.20%) ADSL
5 1 (1.20%) Broadband
5 1 (1.20%) Cisco ASA
5 1 (1.20%) Cisco IPT
5 1 (1.20%) Cisco Nexus
5 1 (1.20%) DHCP
5 1 (1.20%) DNS
5 1 (1.20%) MPLS
5 1 (1.20%) SMS
5 1 (1.20%) TCP/IP
5 1 (1.20%) Wi-Fi
Database & Business Intelligence
1 2 (2.41%) SQL Server
2 1 (1.20%) Amazon RDS
2 1 (1.20%) Data Warehouse
2 1 (1.20%) Oracle Database
2 1 (1.20%) Power BI
2 1 (1.20%) SQL Server Reporting Services
Development Applications
1 9 (10.84%) Git (software)
1 9 (10.84%) Jenkins
2 1 (1.20%) AdminStudio
2 1 (1.20%) MSI
General
1 12 (14.46%) Finance
2 5 (6.02%) Telecoms
3 2 (2.41%) Banking
3 2 (2.41%) Law
4 1 (1.20%) Billing
4 1 (1.20%) German Language
4 1 (1.20%) Marketing
4 1 (1.20%) Pharmaceutical
4 1 (1.20%) Publishing
Job Titles
1 26 (31.33%) Analyst
2 16 (19.28%) Service Analyst
3 15 (18.07%) Service Desk Analyst
4 12 (14.46%) Architect
5 11 (13.25%) Applications Architect
6 8 (9.64%) Service Manager
7 6 (7.23%) Delivery Manager
7 6 (7.23%) ITIL Manager
7 6 (7.23%) ITIL Service Manager
7 6 (7.23%) Services Delivery Manager
8 4 (4.82%) 1st Line Support
8 4 (4.82%) Administrator
8 4 (4.82%) ITIL Service Delivery Manager
8 4 (4.82%) Support Analyst
9 3 (3.61%) Cloud Architect
9 3 (3.61%) IT Analyst
9 3 (3.61%) Support Engineer
10 2 (2.41%) 2nd/3rd Line Support
10 2 (2.41%) 2nd/3rd Line Support Engineer
10 2 (2.41%) IT Engineer
Libraries, Frameworks & Software Standards
1 9 (10.84%) .NET
1 9 (10.84%) Node.js
2 4 (4.82%) Web Services
Miscellaneous
1 16 (19.28%) Analytical Skills
2 6 (7.23%) Enterprise Software
3 4 (4.82%) Management Information System
3 4 (4.82%) Self-Motivation
4 2 (2.41%) BYOD
4 2 (2.41%) Mobile App
4 2 (2.41%) Social Media
5 1 (1.20%) Data Centre
5 1 (1.20%) iPhone
5 1 (1.20%) Learning Management System
5 1 (1.20%) PMI
5 1 (1.20%) Video Conferencing
5 1 (1.20%) Virtual Team
Operating Systems
1 15 (18.07%) Windows
2 11 (13.25%) Android
3 10 (12.05%) Apple iOS
4 8 (9.64%) Windows 7
5 6 (7.23%) Windows 10
6 3 (3.61%) Linux
7 2 (2.41%) Unix
7 2 (2.41%) Windows 8
7 2 (2.41%) Windows Server
7 2 (2.41%) Windows Server 2012
8 1 (1.20%) Mac OS X
8 1 (1.20%) Scientific Linux
8 1 (1.20%) Ubuntu
8 1 (1.20%) Windows XP
Processes & Methodologies
1 35 (42.17%) ITIL
2 12 (14.46%) Data Modelling
2 12 (14.46%) Microservices
3 11 (13.25%) Co-Creation
4 10 (12.05%) Service Delivery
5 9 (10.84%) DevOps
5 9 (10.84%) Incident Management
5 9 (10.84%) Service Management
6 8 (9.64%) CRM
6 8 (9.64%) Problem Management
6 8 (9.64%) Problem-Solving
7 5 (6.02%) Change Management
7 5 (6.02%) Continuous Improvement
7 5 (6.02%) ITSM
8 4 (4.82%) Customer Requirements
8 4 (4.82%) Line Management
9 3 (3.61%) Active Listening
9 3 (3.61%) Contract Management
9 3 (3.61%) Release Management
9 3 (3.61%) Service Design
Programming Languages
1 9 (10.84%) Java
1 9 (10.84%) PHP
2 4 (4.82%) SQL
3 3 (3.61%) PowerShell
4 2 (2.41%) C
5 1 (1.20%) VB
5 1 (1.20%) VBScript
Qualifications
1 8 (9.64%) ITIL Certification
2 7 (8.43%) Security Cleared
3 6 (7.23%) Cisco Certification
3 6 (7.23%) SC Cleared
4 5 (6.02%) CCNA
4 5 (6.02%) Microsoft Certification
5 3 (3.61%) MCSE
6 2 (2.41%) CCNP
6 2 (2.41%) Degree
6 2 (2.41%) MCP
6 2 (2.41%) MCSA
6 2 (2.41%) PRINCE2 Certification
7 1 (1.20%) BPSS Clearance
7 1 (1.20%) CCENT
7 1 (1.20%) CIMA
7 1 (1.20%) CIPD
7 1 (1.20%) ITIL Foundation Certificate
7 1 (1.20%) MCITP
7 1 (1.20%) MCTS
7 1 (1.20%) PMI Certification
Quality Assurance & Compliance
1 2 (2.41%) PMO
2 1 (1.20%) GxP
2 1 (1.20%) ISO 9001
2 1 (1.20%) ISO/IEC 27001
2 1 (1.20%) QA
System Software
1 12 (14.46%) Active Directory
2 3 (3.61%) Hyper-V
3 1 (1.20%) Firmware
3 1 (1.20%) Microsoft App-V
3 1 (1.20%) Microsoft Virtual Server
3 1 (1.20%) Virtual Servers
3 1 (1.20%) VMware Infrastructure
Systems Management
1 5 (6.02%) SCCM
2 4 (4.82%) Systems Management Server (SMS)
3 1 (1.20%) AirWatch
3 1 (1.20%) PaperCut
3 1 (1.20%) SCOM
Vendors
1 24 (28.92%) Microsoft
2 9 (10.84%) Xamarin
3 6 (7.23%) Cisco
4 4 (4.82%) VMware
5 3 (3.61%) Citrix
6 2 (2.41%) CA
6 2 (2.41%) Oracle
6 2 (2.41%) SAP
6 2 (2.41%) ServiceNow
6 2 (2.41%) Veeam
7 1 (1.20%) Blue Coat
7 1 (1.20%) CheckPoint
7 1 (1.20%) Dell
7 1 (1.20%) F5
7 1 (1.20%) HP
7 1 (1.20%) Juniper
7 1 (1.20%) Palo Alto
7 1 (1.20%) Sage
7 1 (1.20%) Siemens
7 1 (1.20%) SolarWinds