ITIL Jobs in the North West

My client a leading Solutions Provider, looking for an experienced. Knowledge Manager. , responsible for the development of the knowledge management strategy, identifying new innovative ways to improve content, and communicate knowledge standards. You will have complete ownership, management and maintenance of the existing Knowedge Management System. Ideally, you will have a strong ITIL framework foundation with proven track... more ▸

The Job. Job Summary: To maintain all IT Systems to a high standard ensuring operational availability and to respond effectively to all help-desk requests. Tasks, Duties & Responsibilities: Install, configure and upgrade operating systems and software, using standard business and administrative packages. To be responsible for an area of technical expertise. Install, assemble and configure computers, monitors, network infrastructure and peripheral such... more ▸

1st Line Support - Up to £24k Your new company An independent complaint handling service for complaints that have not been resolved by the NHS in England and UK government departments. Your new role You will deal with any enquiries raised over the phone, self-service or face to face ensuring all incidents and service requests are captured and progressed and... more ▸

Experience in the administration of Microsoft Technologies eg AD, DNS, GPO, SCCM, 0365... To succeed, we are looking for a technician with a combination of the following skills: Demonstrative experience working with end user solutions (Microsoft preferred but not essential) At least 4 years' experience in an ITSM role, ideally... more ▸

IT Service Desk Engineer - 1 st /2 nd Line Chassam Recruitment are currently looking to recruit an IT Service Desk Engineer for a leading company based in Manchester. This is an exciting opportunity to join a busy service desk and provide support for to the staff. Skills Needed: Proven track record in providing IT Support. Troubleshooting both hardware and software issues. Supporting both Windows and Mac operating systems... more ▸

3rd Line Engineer Upto £42,000 Greater Manchester Would you like to expand your skillset to include Microsoft Azure and Google Cloud Platform? How about working for a company that invests in both your personal/professional development and an excellent track record of progression? Would like to you like to play a leading role in technical project work, with a company that invests heavily... more ▸

Role summary/ purpose of job The Service Manager has responsibility for defining and creating the global service, developing the reliability and performance of the services in line with the business requirements, and managing the overall service lifecycle within an agile environment. This includes stability, performance, capability, risk acceptance and analysis of the services. Developing a deep understanding... more ▸

Service Desk Analyst Salary and Benefits: Up to £24,000 depending on experience + attractive company pension + flexible 37.5 hour working week + fantastic accredited training, career development and progression opportunities + Company laptop and mobile phone Location: Kearsley (M26 1GE) with flexibility Who Are Bethell? We are a Manchester based civil engineering and utility services group, continuing our major expansion... more ▸

Infrastructure Engineer - MS 365, Azure, Projects, Windows Server, Hyper-V, Networking. Are you looking to get more involved in projects? This is the perfect position for a 3rd line or Infrastructure engineer that’s wanting to push their career on from BAU tickets all day and really get stuck into new and exciting projects for a whole host of clients within a long-established managed... more ▸

Service Desk Analyst - 1st line - Manchester. A great role has arisen within a fast-growing organisation based out of Manchester. If you have some commercial IT support / IT Service Desk experience under your belt and are looking to continue your career growth, this is a great opportunity with some great opportunities to develop into 2nd line in the future. Although not essential this... more ▸

Regional IT Support Technician. Liverpool. £27,500 per annum Plus Pension, BUPA Medical Cash Plan, Life Assurance, 20 Days’ Holiday (rising with service) This is an amazing opportunity to help make a difference and save the planet by making a positive impact in a ground-breaking business who truly put safety at the heart of everything we do and have big plans for the future. Olleco is on a mission... more ▸

IT Support Analyst Ellesmere Port £120 Per day 1 Month contract (Outside IR35) ShortList Recruitment are looking for an IT Support Analyst to join an established company based in Ellesmere Port on a 4 week initial contract(could be extended). The IT Support Analyst will be part of the team which looks after the company’s servers, network and provide desktop support. You will be responsible for troubleshooting... more ▸

The IT Support Technician will be part of a dynamic team in an exciting business experiencing massive growth. Client Details Michael Page are delighted to be partnering with an exciting and growing business. Description What you'll be doing? The IT Support Technician will be part of a dynamic team in an exciting business experiencing massive growth. You will be helping support users with a variety of issues. Key Responsibilities: Handle... more ▸

We're looking for an experienced and friendly person tpo join our client's small service desk team in Cheadle. We want to recruit someone with experience of a couple of years in 1st line support that wants to develop into a 1st/2nd line support role or you may already have some experience in 2nd line support and want to develop your skills and experience further. If that's... more ▸

IT Service Desk Manager - for a digital signage company - Hyde Cheshire to £35,000 to £45,000 based on experience Amazing opportunity with a Global, World leading solutions and services provider to the digital advertisement industry, for an IT Service Desk Manager. Dedicated to several high-profile clients, as our IT Service Desk Manager will be responsible for: - Managing the day-to-day operation of the 24/7 IT Service Desk. Prioritising and... more ▸

Capita is looking for a Service Desk Analyst to join their team at Agiito, based in Stockport. Reporting into the Service Manager, the Service Desk Analyst will provide incident logging and service management to a wide variety of stakeholders via telephone, email and self-service in accordance with agreed Service Levels. What you'll be doing: owning appropriate ITIL based toolset and processes... more ▸

Service Desk Analyst. I am looking for a Service Desk Incident Manager who will be responsible for responding to & managing the lifespan of all incidents and service requests raised by customers. This role will be focused on the restoration of normal services as quickly as possible, minimising the impact on the customers business operations and resolving incidents within agreed service levels. It would be your role... more ▸

Your role is newly created and will be joining a PE backed, tech orientated business, with huge plans around disrupting their industry. This is a fast paced, agile environment utilising ServiceNow. You will be responsible for ITSM across in-house agile teams and tech partners in a data-led environment, driving transformation of all aspects of Service and bringing new ways of thinking within a scaled... more ▸

Service Delivery Manager. Stockport (remote working 3-4 days a week) £45,000 + benefits. I am looking for a Service Delivery Manager for a Managed Service Provider based in Stockport. I am looking for someone who has worked closely with external customers and sales teams. As the Service Delivery Manager you will be responsible for customer agreements and my clients service catalogue are being delivered... more ▸

The Job. This is an entry level position - perfect for any graduates from a Computing related degree looking for their first role in Technology. You'll be joining a vibrant team that supports users across the business. If successful, there will be 1 months training (Monday to Friday, 9am - 5.30pm) then you will be on a shift pattern basis, 3 on and 3 off (12 hour shifts). Job Summary:... more ▸

Solutions Architect | Up to £75,000 | Manchester | Hybrid Working A unique opportunity to join a team of SA's in Manchester, supporting in the designing and scoping of IT environments for an array of clients. As Solutions Architect you will: Take lead during the analysis phase of projects to ensure requirements are met. Consult on solutions to ensure technical assumptions, constraints and target prices are applied. Identify root problems to ensure the... more ▸

Applications Security Analyst - Manchester Applications Security Analyst is required to join the Global Risk & Management Team within a large international Law Firm based in Manchester. Reporting to the Head of Global Support, as Applications Security Analyst you will be responsible for the support and development of both front and back-end platforms across the firm covering both the UK & Europe. The Role:... more ▸

Application Support Analysts needed! Fast paced company looking for people experienced in ITIL based application management and support. Are you interested in working on projects that need SC security clearance? Do you have the technical skills to provide Level 2 / Level 3 application support and the personality to work with clients and third party companies? If you have a high performing team,... more ▸

IT Service Desk Analyst - £22,000 to £26,000 DOE - Sale, Greater Manchester. The Role. Do you have a minimum of 3 years’ experience of working in a Service Desk environment, alongside a full driving license? If so, a full-service law firm with almost 250 years of experience are looking for an IT Service Desk Analyst to provide 1st line troubleshooting support. The key responsibilities of an IT Service Desk Analyst include, but... more ▸

Network Engineer - Leading UK Transport company - Stockport or Remote working circa £45,000 + oncall! Prestigious opportunity for a Network Engineer with a leading UK-wide transport company. Supporting over 25,000 employees across the length and breadth of the UK, you will join our newly formed Group Technology & Change function who are responsible for the drive of change through the use... more ▸

IT Service Desk Manager - World Leading Solutions and Service provider - Manchester to £45,000! Prestigious opportunity with a Global, World leading solutions and services provider to the Security sector, for an IT Service Desk Manager. Dedicated to a number of high profile clients, as our IT Service Desk Manager will be responsible for:- Managing the day to day operation of the 24/7 IT Service Desk. Prioritising and managing... more ▸

Service Desk Manager. IT Service Desk Manager. Manchester - United Kingdom. £45,000 (Plus Benefits) The IT Service Desk Manager will Manage the day to day operation of the IT Service Desk ensuring that all Service Desk staff record, prioritise and manage the lifecycle of Incidents and Service Requests efficiently, with a high level of customer service and in accordance with Service... more ▸

Log all Incidents and Requests in LANDesk. Using the impact and urgency Matrix, ensure that all Incidents are assigned the appropriate SLA. Manage all Service Desk tickets, escalating Incidents and Requests to support teams or DevOps teams as appropriate. Understand and proactively operate the escalations procedure defined in the Incident... more ▸

1st/2nd Line Support Engineer - £25K - Macclesfield - MSP Skills: Windows OS's, Exchange, Office 365, Citrix, SharePoint, Networking Skills, VMware, Project Management. An established Managed Service Provider are looking for a 1st/2nd Line Support Engineer that will work as an accomplished member of a team and that can confidently provide incident investigation, root cause analysis and who is keen to progress into... more ▸

Service Reporting Consultant - ITIL. Global Consultancy. Remote / Any North East or North West England Location or Wiltshire. Salary: £25-30k. As a tier 1 preferred supplier to one of the world's leading consultancies we have be asked to assist with the search and selection of a Service Reporting Consultant. In this client facing role, you will be working with one of the organisation's high profile UK customers and... more ▸

2nd Line Support Engineer. Manchester City Centre. £25,000-£28,000 + benefits. 60/40 home/office working. We are looking for a highly motivated 2 nd Line support Technician to join this innovative IT team in an ITIL environment. The successful applicant will be responsible for the ongoing end user support and ticket / issue resolution, plus the escalation point for 1 st Line and to 3 rd line support and other... more ▸

Service Desk Engineer. Location:Manchester or Midlands. Home-based element. Salary: £20-25k p.a. The Service Desk Engineer will join the help desk / service desk to provide 1st Line Support in a Microsoft based IT environment (inc Active Directory ). They will act as an in-house product specialist for various key applications used throughout the business to provide exceptional product support to both customers and... more ▸

Data Analysts Your new company You will be working within a large private sector organisation that is based around waste and recycling management. They are going through some changes and are looking to have an experienced analyst help analyse and cleanse important data. This role will be for 6 months,... more ▸

Responsible for ensuring that the End User Computing team and associated 3rd parties are meeting and performing against SLA's and KPI's. Working with internal standards and procedures as well as industry best practices such as Cyber Essentials + and ISO 20000:1. Essential skills required: Microsoft qualifications related to... more ▸

CD on Mainframe/Tandem will be an added advantage... Connect Direct Cluster configuration in UNIX and Windows... Operating Platform Infrastructure/Integration knowledge: Strong UNIX skills. Shell Scripting skills... Able to understand and articulate technical issues to a non-Middleware and/or non-technical audience. Strong Stakeholder management skills... Knowledge of... more ▸

Agresso. Support Consultant. Remote based role, paying up to £47K plus excellent company benefits and unlimited holiday policy. 7 1/2 hrs per day to be covered between 8am- 6pm, Monday to Friday. An enterprise software company that is in business for people, empowering individuals in service organisations with innovative enterprise business software solutions. They have innovated and taken a new approach to delivering ERP... more ▸

Service Desk Analyst (Inside IR35) Very exciting opportunity to join a busy Service Desk in Lingley Mere, Warrington in a well-established team. As a Service Desk Analyst you will provide a single point of contact and first line technical support for all IT enquiries from internal customer, whilst following well defined ITIL processes. Day-to-day you will be responsible for the accurate registration... more ▸

Job Title: Application Management SupDev Analyst Immediate interviews!!! £ 45K + superb benefits including 25 days holiday, private medical, private accident insurance, and Share scheme from time to time plus plus. Location: Runcorn, Northwest, UK Our client is truly an exceptional employer with an outstanding reputation and because of their success offer almost limitless career progression and opportunities. This division... more ▸

Company description: Peel Ports Investments Limited. Job description: Vacancy - Service Desk Analyst. At Peel Ports we’re already one of the UK’s leading port and logistics companies with ambitious plans to grow and transform the supply chain to benefit our customers. With multiple settings across the UK and a huge choice of career paths, our business offers exciting opportunities. Much of our... more ▸

Location: Remote working, with travel to the Handforth Support Office Full time, 12 Month FTC. About the job. Pets at Home Group Plc is the UK’s leading pet care business; our commitment is to make sure pets and their owners get the very best advice, products and care. We have over 450 stores, over 310 Groom Rooms and 440... more ▸

A SaaS client who operate on a global scale are going through a major growth stage within the UK and are actively recruiting for a Automation Developer to join them on a permanent basis. Based near Bolton our client is offering fully remote working for this vacancy. You can be based anywhere in the UK. What is in it for you? Along with a competitive salary, you will... more ▸

IT Hardware Engineer - Fixed Term Contract. Manchester. FTC Maternity Cover. We are currently looking to recruit an IT Hardware Engineer onto our IT Services team within our Manchester office. This role offers you the opportunity to work within our developing IT team and offers an excellent opportunity to develop skills and gain experience. The role is to provide the provision of on-site Hardware as and... more ▸

Change Manager. Salary £35-50k base. Location flexible: Remote working / North East England - Durham, Newcastle, Sunderland area, North West - Manchester, Liverpool, Preston area. Full Time / Permanent. Willing to undergo full SC clearance (resident in UK for 5 years+) We are currently looking for a number of Change Managers to join a leading, innovative and prestigious organisation. Our client offers excellence in career growth,... more ▸

Service Desk Analyst/1st Line Support Liverpool/Remote £15- £17 per hour 3 months contract (to permanent) A Service Desk Analyst is required to provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk... more ▸

Service Desk Analyst/1st Line Support. Liverpool/Remote. £23K. A Service Desk Analyst is required to provide support for a variety of software and hardware systems used within the organisation involving all aspects of customer support. The role includes telephony, remote and desk side support. The role will be responsible for day to day delivery of IT Service Desk and administration activities according... more ▸

Service Desk Manager - Liverpool - c£40k + Benefits. We are looking for a Service Desk Manager for a role in central Liverpool. Reporting to the Head of IT Operations the Service Desk Manager is responsible for overseeing the daily operations of technical support team as well as participating as an active member of the IT Operations team supporting IT services. You will be required to troubleshoot and resolve calls, whilst mentoring... more ▸

SNR CONFIGURATION MANAGEMENT ENGINEER, Manchester £55k-£75k + generous pkg & bonus. A Senior Configuration Management Engineer (ServiceNow CMDB ITOM) is required by our client, a global professional services firm, based out of its Shared Service Centre in Central Manchester. This role is very much at the heart of the firm's configuration strategy and, as a Senior Enterprise Configuration Management Engineer, you will be responsible for... more ▸

Automation Developer. RPA / Robotics Process Automation. Chorley, Lancashire/ Remote. Here is a brilliant chance to be an Automation Developer and to join an innovative and market leading software and service company based in Chorley. We work with clients within the utilities sector to deliver sophisticated software solutions. Skills / Environment (not all essential) *Strong evidenced background of successful delivery in RPA. *Experience in Automation Anywhere... more ▸

My client is a leading Solutions Provider, Manchester based looking for an experienced Infrastructure Engineer , responsible for responding to incidents, day to day administration and technical project work on all systems supported by the Infrastructure Team, including but not limited to server and storage hardware, Active Directory , VMWare vSphere, Windows Server, Veeam , Microsoft Azure , GCP and Microsoft 365 . You need... more ▸

Home and office based (Manchester) Providing technical expertise to support in the smooth running of BPP’s technology platforms. You will play a key role in delivering IT services for BPP staff and student environments, ensuring effective delivery of hardware provision and technical support. You will be assigned several sites and will be responsible for managing these. The team ensures that... more ▸

IT Infrastructure Engineer. To £55,000 + Excellent Benefits. Our client is a highly respected pharmaceutical service provider, well established with a great reputation they are currently looking to recruit an experienced IT Infrastructure Engineer to work from their Lancashire offices. Working in in collaboration with the business’ IT helpdesk my client is looking to recruit an individual used to working in a fast paced, varied role working on multiple projects and multiple... more ▸

The Head of Infrastructure will be a key Member of the IT Leadership team during the business' Digital Transformation. You will be responsible for managing the Infrastructure team, as well as having the Technical knowledge to give input day to day. Client Details Michael Page are delighted to be partnering with a Highly reputable organisation based in Manchester. Description What you'll be doing? The Head of Infrastructure... more ▸

ENTERPRISE SECURITY APPLICATIONS ANALYST, Manchester £45k to £65k + generous pkg & bonus. A Security Applications Analyst is required by our client, a leading global professional services firm, to work out of its Manchester support office. You will be responsible for the installation, development/ improvement, maintenance, and support of enterprise security applications from the front-end user interface to back-end platforms. As part of a global support... more ▸

About us. Vaultex are the UK’s leading cash processing company, with sites nationwide. Find out about what we do and our benefits on our company page. At Vaultex, equality is a core. We believe that businesses can be powerful platforms for social change and that our purpose is to drive Equality for all. Creating a culture of Equality isn’t just the right thing to do, it’s also the... more ▸

Service Desk Support Engineer / Technical Support Consultant - this is a role for someone who enjoys troubleshooting and problem solving. This role requires you to. work shifts to involving 24 x 7. support to critical systems. It is an exciting time to join as the company strengthen the support team. You will be working with the existing technical services team working with a broad range of technology. You... more ▸

IT Service Delivery Manager. Due to our client’s incredibly aggressive growth plans coming out of the pandemic, this huge and well known eCommerce business are looking to recruit a seasoned and experienced IT Service Delivery Manager. This urgent role is based near Preston, Lancashire. The IT Service Delivery Manager role is paying up-to £65,000 per annum (dependant on experience) and is coupled with... more ▸

Bestway Retail is part of the Bestway Group, a multi-billion privately owned organisation with diverse businesses operating across the retail, pharmacy, banking and cement sectors. Our Retail business is headquartered from Crewe and is the UK's largest off licence operator with a growing convenience offer under our fascias of Bargain Booze, Wine Rack, Select Convenience and Central Convenience - all... more ▸

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking an Enterprise Security Applications Analyst to join our dynamic Global Security & Risk Management team in Manchester. About Latham & Watkins With offices in 14 countries, more than 3,000 attorneys and over 2,500 professional staff, the key to our success and our continued ability to deliver... more ▸

IT Service Desk Analyst. Cheadle, SK8 3SA. We are currently recruiting for an IT Service Desk Analyst to be based at our Head Office in Cheadle, Cheshire. About the Role. The main objective is to provide effective 1st, 2nd line; IT support to resolve internal customer incidents, changes, and service requests. You will work as part of a small IT Service Desk team, striving to maintain a high level... more ▸

Carry out in-house system testing... At least 3 years of experience with supporting Windows, Windows Server, MS Exchange, and Microsoft Office and Office 365 suites. Strong knowledge of networking; TCP/IP, LAN, WAN, Firewalls, Switching, Wireless etc... Working knowledge and experience of virtualisation technologies; HyperV, VMware, containerisation etc. Experience... more ▸