1 to 25 of 118 ITIL Jobs in the North West

days in the office once the team is established. Experience required : Education - Bachelor’s degree in Information Technology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus Experience - Previous experience in a service desk or technical support role is essential. 2 year's experience or more is desirable Technical, training & skill levels More ❯

Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics, specifically Systrack/Nexthink (Non More ❯

understanding of Smart Metering Networks , and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role will be fully on-site in More ❯

and Azure AD Experience maintaining SQL Server environments Experience of cybersecurity monitoring and incident response Excellent communication and problem-solving skills Desirable: Industry certifications (e.g., Azure, SQL, Cisco, ITIL) Experience in education or public sector IT Strategic planning and systems integration knowledge More ❯

and Azure AD Experience maintaining SQL Server environments Experience of cybersecurity monitoring and incident response Excellent communication and problem-solving skills Desirable: Industry certifications (e.g., Azure, SQL, Cisco, ITIL) Experience in education or public sector IT Strategic planning and systems integration knowledge JBRP1_UKTJ More ❯

Windows operating systems, Microsoft 365, and common desktop applications. Experience with Active Directory, Exchange administration, and basic networking concepts. Familiarity with ITSM tools and ticketing systems. Basic understanding of ITIL processes (certification desirable). Soft Skills: Excellent leadership, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Ability to manage multiple priorities and work under pressure. Customer-focused More ❯

or Service Desk role • Strong understanding of IT systems and troubleshooting techniques • Familiarity with Microsoft Office and IT Service Management (ITSM) tools • Knowledge of Cisco networking equipment • Understanding of ITIL frameworks • Excellent communication skills in English (written and verbal) • Strong organisational skills and ability to work under pressure About Us Comms-care, part of the Ingram Micro Group, is a More ❯

to work independently and collaboratively across teams. Preferred Experience: Minimum 3 years' experience in a technical support role with exposure to a range of technologies and platforms. Familiarity with ITIL processes and best practices. Full Driving License - occasionally required to visit Group sites. Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) or equivalent. CompTIA Security+, CISSP, or similar certification. More ❯

Dell EqualLogic & NetApp SANs Microsoft Windows Server ADFS, SSO, MFA Microsoft Exchange Server Office 365 Windows VDI, VMware Horizon Cisco certification (CCNA, CCNP, CCIE etc.) Capacity monitoring and planning ITIL AWS and or Azure (desirable) About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters More ❯

independently and collaboratively with cross-functional teams. Preferred Experience: Minimum 3 years' experience in a technical support role with exposure to a range of technologies and platforms Familiarity with ITIL processes and best practices. Microsoft Certified Administrator, CompTIA or similar certification. Knowledge of scripting languages such as PowerShell. Full Driving License - occasionally required to visit Group sites. To apply, please More ❯

independently and collaboratively with cross-functional teams. Preferred Experience: Minimum 3 years experience in a technical support role with exposure to a range of technologies and platforms Familiarity with ITIL processes and best practices. Microsoft Certified Administrator, CompTIA or similar certification. Knowledge of scripting languages such as PowerShell. Full Driving License occasionally required to visit Group sites. To apply, please More ❯

IT environment. Proven track record in managing change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and More ❯

Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. Experience collaborating with external/outsourced partners to deliver services. ISO 27001 certified ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Team Leader, you More ❯

on-site attendance is not required, weekend shift coverage may be scheduled. To be successful in this role, you will need the following: Experience in Cryptography and Information Security. ITIL Foundation certification. Experience in Key Management. Experience in HSM configuration/installation/support. Certificate management experience. Strong stakeholder management with the ability to influence and negotiate at all levels. More ❯

and project work. Participate in out-of-hours support as needed. Essential Skills & Qualifications: Bachelor's degree in Computer Science or related field. Experience in cryptography or information security. ITIL Foundation certified. Strong stakeholder management and communication skills. High attention to detail and ability to manage multiple priorities. Proficiency with Microsoft Office tools. Desirable Skills: Security certifications (e.g., CISSP, CISM More ❯

Windows 11 - Diagnose and resolve network connectivity and VPN issues - Set up and maintain meeting room AV hardware and other office network technologies - Contribute to technology updates and develop ITIL best practices - Providing support with additional IT projects IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support - Microsoft Stack including Office More ❯

Python and Bash Solid understanding of IT security fundamentals Ability to manage SLAs and prioritise competing requirements Awareness of emerging tech trends and industry drivers Desirable skills: Understanding of ITIL and service management disciplines Strong stakeholder communication and relationship-building skills Experience supporting software development teams with infrastructure best practices Additional Information Your impact on Radius will be rewarded with More ❯

Azure AD) using REST APIs and automation tools (Ansible). Managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available. Service management frameworks (Risk, ITIL - Incident, Problem, Change and SLAs). Producing and rapidly delivering minimum viable solutions, results focused with ability to prioritise the most impactful work. Regulatory frameworks such as GDPR, DORA and More ❯

Azure AD) using REST APIs and automation tools (Ansible). Managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available. Service management frameworks (Risk, ITIL - Incident, Problem, Change and SLAs). Producing and rapidly delivering minimum viable solutions, results focused with ability to prioritise the most impactful work. Regulatory frameworks such as GDPR, DORA and More ❯

Azure AD) using REST APIs and automation tools (Ansible). Managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available. Service management frameworks (Risk, ITIL - Incident, Problem, Change and SLAs). Producing and rapidly delivering minimum viable solutions, results focused with ability to prioritise the most impactful work. Regulatory frameworks such as GDPR, DORA and More ❯

learning and innovation. Your skills and experience Experience in platform engineering using tools such as Azure or AWS, Terraform, Ansible, CI/CD pipelines, Kubernetes, and GitHub. Familiarity with ITIL frameworks and end-to-end service delivery. A background in infrastructure and networking is helpful, as is experience working in agile teams. Experience deploying enterprise cloud solutions using code-based More ❯

learning and innovation. Your skills and experience Experience in platform engineering using tools such as Azure or AWS, Terraform, Ansible, CI/CD pipelines, Kubernetes, and GitHub. Familiarity with ITIL frameworks and end-to-end service delivery. A background in infrastructure and networking is helpful, as is experience working in agile teams. Experience deploying enterprise cloud solutions using code-based More ❯

implement controlled changes Strong organisational skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience of remote access tools Microsoft Windows More ❯

The ability to troubleshoot, own and manage problem records, including perform Root Cause Analysis (RCA). Can demonstrate working knowledge of Change and Incident management principles working within the ITIL framework. You and your role As a Senior Infrastructure Engineer for Mobile Device Services, you'll be in charge of maintaining and managing all aspects of the service. You'll More ❯

The ability to troubleshoot, own and manage problem records, including perform Root Cause Analysis (RCA). Can demonstrate working knowledge of Change and Incident management principles working within the ITIL framework. You and your role As a Senior Infrastructure Engineer for Mobile Device Services, you'll be in charge of maintaining and managing all aspects of the service. You'll More ❯