1 to 25 of 75 ITIL Jobs in the North West

similar platforms. Strong analytical and problem-solving skills with the ability to identify trends and patterns. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. What We're Looking For A customer-focused support professional with strong troubleshooting skills. Someone who can work effectively in a fast-paced ...

/End User/Service Desk support Strong troubleshooting across Windows, Microsoft 365 and enterprise tools Experience with ServiceNow (or similar ITSM tools) and ITIL practices Knowledge of Teams, AV, meeting room and collaboration technologies Excellent communication skills and confidence working with senior stakeholders Exposure to Intune, SCCM, Active Directory ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

prioritise tasks and take ownership of issues through to resolution. Desirable Skills Microsoft Intune Active Directory Microsoft Entra ID SharePoint Administration Teams Administration ITIL CompTIA Certifications Microsoft Certifications Cyber Security Awareness Network Infrastructure Experience (e.g. switching and wireless technologies) What I'm Looking For: You will be: Customer-focused ...

Microsoft 365 (Exchange Online, Teams, Intune) Azure Virtual Machines, SSO, MFA and SAML Hyper-V, FortiGate and Mimecast ITIL Foundation Cyber Security interest or experience Legal applications such as iManage, Aderant or BigHand This is a fantastic opportunity for an Infrastructure Engineer or Infrastructure Analyst looking to join a business ...

balance operational priorities whilst driving service improvement. Desirable experience includes: Microsoft tenant or domain migrations. Power Platform or automation technologies. Cyber Essentials knowledge. ITIL, Microsoft or cyber security certifications. Exposure to digital transformation and cloud adoption initiatives. Job Offer Salary of 55,000 - 60,000. Annual bonus opportunity. Hybrid working ...

Skills Microsoft Intune, SCCM or Endpoint Manager experience. Experience with Windows device builds and imaging. Knowledge of hardware life cycle management and asset tracking. ITIL Foundation certification. Experience working within highly regulated or secure environments. What's on Offer Opportunity to work on a major secure technology programme. Long-term ...

continuous improvement. Strong analytical skills with experience interpreting service data and producing management reports. A solid understanding of IT Service Management principles and the ITIL framework. Candidates must: Be commutable to West Cumbria Excellent communication skills Must be eligible for SC This is a primarily site-based position with occasional ...

trends, training needs and service improvement opportunities. Knowledge of digital adoption frameworks, change management approaches or user enablement methods. Relevant industry certifications such as ITIL Service Management, PRINCE2, Agile, Microsoft 365 or Power Platform. Company Information At First Recruitment Group we understand just how important it is to secure ...

Security Boards, Gateway Reviews, multi-supplier governance Qualifications & Certifications CISSP (multiple holders), CISM, CCSP, OSCP, CEH TOGAF 9/TOGAF 9.2, SABSA Foundation, Zachman, ITIL v3/v4 AWS Security Specialty, AWS Solutions Architect, AWS DevOps Pro, AWS Advanced Networking Azure Security Specialist (AZ-500), Azure Solutions Architect ...

. Experience working in financial services, legal, or debt recovery sectors. Experience of Ansible, Terraform or similar automation tools. Awareness of security frameworks and ITIL best practices. Strong problem-solving, analytical and writing skills. Comfortable working independently or as part of a team. Personal Attributes: · Excellent communication and interpersonal skills. ...

integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise ...

Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

refresh. Ensure all devices meet CE+ controls including patching, MFA, encryption, secure configuration and access management. Record work completed, update tickets and follow ITIL-aligned processes. As a suitable SC Cleared Desktop Engineer, you will have: Strong knowledge of Windows 10/11, device builds and imaging tools (eg, Autopilot ...

Leading teams, line management, and/or performance management and motivation. Strong supplier management capabilities. Desirable Relevant certification, such as Microsoft, vendor-specific, PRINCE2, ITIL, etc Experience of working with core business enterprise systems with Finance, CRM, HR & Payroll, etc Experience working on projects to install or upgrade commercial SaaS ...

technical due diligence and system integration. Required Skills: - Proven experience as a Technical Architect across multiple technology domains - Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate - Excellent analytical, problem-solving, and communication skills - Experience working in matrixed environments and fast-paced delivery settings - Strong organisational and project ...

Experience preferred • Delivery Team Member, Customer Success Manager, Project Manager, Business Analyst, or other IT experience • Understanding of Services Outsourcing • Agile, Project Management and ITIL certifications a plus • People management skills • Intermediate to advanced proven experience with both Excel and PowerPoint • Financial management and reporting experience • Stakeholder management Additional Requirements ...

onsite and remote support to maintain local infrastructure and ensure high service availability. Collaborate with global IT teams, partners, and vendors while conforming to ITIL processes. What We're Looking For: Experience: At least 2 years of experience in a technical IT customer support (2nd level IT support) role. Skills ...

Basic understanding of networking, virtualisation, or IT security Experience supporting hardware/software across various devices Familiarity with Jamf or Microsoft Intune Knowledge of ITIL principles Working towards or holding a relevant IT qualification INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business ...

integration What You'll Bring Proven experience as a Technical Architect across diverse technology domains Strong knowledge of frameworks such as TOGAF, Archimate, ITIL, Prince2 Excellent analytical, problem-solving, and stakeholder communication skills Experience in matrixed, fast-paced delivery environments Strong organisational and project leadership capability Hands-on exposure ...

through technical due diligence and system integration Requirements: Proven experience as a Technical Architect across multiple technology domains Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate Excellent analytical, problem-solving, and communication skills Experience working in matrixed environments and fast-paced delivery settings Strong organisational and project ...

hours major incident rota when required What you'll bring Experience within IT Service Management, Service Operations, or Managed Services Good understanding of ITIL principles Experience coordinating incidents, changes, or operational activities Strong communication skills with the confidence to engage technical and non-technical stakeholders Excellent organisation and attention ...

Reviews, Conditional Access, and MFA Experience working within regulated environments is preferred Strong communication, documentation, and stakeholder engagement skills Desirable Skills & Certifications: ServiceNow experience ITIL v4 Foundation Microsoft certifications (SC-300, SC-200, SC-100) What's on Offer for You? Competitive salary and discretionary bonus Generous pension contribution ...

influencing skills An understanding of Agile delivery methodologies (Azure DevOps experience is desirable) A passion for AI, automation and continuous improvement Microsoft certifications and ITIL knowledge are desirable but not essential. If you're looking for a role where you can combine Microsoft technology, AI innovation and meaningful work, please ...