Period
to 19 October 2019

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 19 October 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > North East
6 months to
19 Oct 2019
Same period 2018 Same period 2017
Rank 75 59 80
Rank change year-on-year -16 +21 -37
Contract jobs citing Incident Management 8 40 22
As % of all contract IT jobs advertised in the North East 0.83% 3.30% 1.80%
As % of the Processes & Methodologies category 0.95% 3.78% 2.12%
Number of daily rates quoted 5 18 14
North East median daily rate £175 £330 £338
Median daily rate % change year-on-year -46.97% -2.22% +22.73%
10th Percentile £158 £159 £196
90th Percentile £188 £757 £446
England median daily rate £400 £375 £380
% change year-on-year +6.67% -1.32% +16.92%
Number of hourly rates quoted 1 2 0
North East median hourly rate £12.21 £17.00 -
Median hourly rate % change year-on-year -28.21% - -
England median hourly rate £16.00 £16.50 £15.75
% change year-on-year -3.03% +4.76% -4.55%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 844 1,058 1,037
As % of all contract IT jobs advertised in the North East 88.01% 87.22% 84.79%
Number of daily rates quoted 513 678 682
North East median daily rate £425 £400 £366
Median daily rate % change year-on-year +6.25% +9.22% +5.40%
10th Percentile £251 £262 £244
90th Percentile £550 £575 £538
England median daily rate £475 £473 £450
% change year-on-year +0.53% +5.00% +5.88%
Number of hourly rates quoted 51 34 43
North East median hourly rate £15.76 £12.00 £28.50
Median hourly rate % change year-on-year +31.33% -57.89% +1.79%
10th Percentile £11.17 £10.13 £10.10
90th Percentile £43.75 £27.85 £47.50
England median hourly rate £24.08 £21.00 £24.50
% change year-on-year +14.67% -14.29% +8.89%

Incident Management
Job Vacancy Trend in the North East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the North East.

Contractor daily rate trend for Incident Management in the North East

Incident Management
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the North East.

Contractor hourly rate trend for Incident Management in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North East region over the 6 months to 19 October 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -5 8 £175 -46.97% 2
Incident Management
England

For the 6 months to 19 October 2019, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for Incident Management.

1 4 (50.00%) MS Exchange
1 4 (50.00%) Microsoft
1 4 (50.00%) SCCM
1 4 (50.00%) SC Cleared
1 4 (50.00%) Security Cleared
1 4 (50.00%) Office 365
1 4 (50.00%) Problem-Solving
2 3 (37.50%) Software Delivery
2 3 (37.50%) Exchange Server 2013
2 3 (37.50%) Continuous Improvement
2 3 (37.50%) SharePoint
2 3 (37.50%) Exchange Server 2007
2 3 (37.50%) Agile Software Development
2 3 (37.50%) LAN
2 3 (37.50%) WAN
2 3 (37.50%) Microsoft Office
2 3 (37.50%) Citrix
3 2 (25.00%) ITIL
3 2 (25.00%) Windows
3 2 (25.00%) Firewall
3 2 (25.00%) Wireless
3 2 (25.00%) Problem Management
3 2 (25.00%) Video Conferencing
3 2 (25.00%) Skype for Business
3 2 (25.00%) Skype
4 1 (12.50%) Windows Server
4 1 (12.50%) Public Sector
4 1 (12.50%) ServiceNow
4 1 (12.50%) Customer Engagement
4 1 (12.50%) Service Management

Incident Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (50.00%) MS Exchange
2 3 (37.50%) Exchange Server 2007
2 3 (37.50%) Exchange Server 2013
2 3 (37.50%) SharePoint
3 2 (25.00%) Skype for Business
Applications
1 3 (37.50%) Microsoft Office
Cloud Services
1 4 (50.00%) Office 365
Communications & Networking
1 3 (37.50%) LAN
1 3 (37.50%) WAN
2 2 (25.00%) Firewall
2 2 (25.00%) Skype
2 2 (25.00%) Wireless
General
1 1 (12.50%) Public Sector
Job Titles
1 3 (37.50%) Analyst
1 3 (37.50%) Network Engineer
2 2 (25.00%) IT Engineer
2 2 (25.00%) Service Analyst
2 2 (25.00%) Service Desk Analyst
3 1 (12.50%) 1st Line Engineer
3 1 (12.50%) 1st Line Service Desk Analyst
3 1 (12.50%) 1st Line Support Analyst
3 1 (12.50%) 1st/2nd Line Support
3 1 (12.50%) 1st/2nd Line Support Engineer
3 1 (12.50%) 2nd Line Engineer
3 1 (12.50%) 2nd Line Support
3 1 (12.50%) 2nd Line Support Engineer
3 1 (12.50%) Incident Engineer
3 1 (12.50%) IT Analyst
3 1 (12.50%) IT Support
3 1 (12.50%) IT Support Engineer
3 1 (12.50%) Service Desk Engineer
3 1 (12.50%) Service Desk Support
3 1 (12.50%) Service Desk Support Analyst
Miscellaneous
1 2 (25.00%) Video Conferencing
Operating Systems
1 2 (25.00%) Windows
2 1 (12.50%) Windows Server
Processes & Methodologies
1 4 (50.00%) Problem-Solving
2 3 (37.50%) Agile Software Development
2 3 (37.50%) Continuous Improvement
2 3 (37.50%) Software Delivery
3 2 (25.00%) ITIL
3 2 (25.00%) Problem Management
4 1 (12.50%) Customer Engagement
4 1 (12.50%) Information Security
4 1 (12.50%) Service Delivery
4 1 (12.50%) Service Management
Qualifications
1 4 (50.00%) SC Cleared
1 4 (50.00%) Security Cleared
System Software
1 1 (12.50%) Active Directory
Systems Management
1 4 (50.00%) SCCM
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) Citrix
3 1 (12.50%) ServiceNow