Period
to 22 July 2017

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 22 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > North East
6 months to
22 Jul 2017
Same period 2016 Same period 2015
Rank 82 34 61
Rank change year-on-year -48 +27 -3
Contract jobs citing Incident Management 23 171 39
As % of all contract IT jobs advertised in the North East 1.78% 6.57% 2.38%
As % of the Processes & Methodologies category 2.06% 7.70% 3.02%
Number of daily rates quoted 17 117 13
North East median daily rate £338 £260 £375
Median daily rate % change year-on-year +29.81% -30.67% +25.00%
10th Percentile £196 £170 £116
90th Percentile £530 £333 £500
England median daily rate £375 £340 £350
% change year-on-year +10.29% -2.86% +0.29%
Number of hourly rates quoted 2 18 15
North East median hourly rate £32.63 £28.00 £15.00
Median hourly rate % change year-on-year +16.52% +86.67% -13.04%
10th Percentile £14.61 £25.50 £10.50
90th Percentile £50.54 £36.93 £20.75
England median hourly rate £16.00 £16.50 £16.04
% change year-on-year -3.03% +2.87% -8.34%

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process and methodology skills.

Contract Process & Methodology Skills
North East
Contract job vacancies with a requirement for process and methodology skills 1119 2221 1290
As % of all contract IT job vacancies advertised in the North East 86.74% 85.39% 78.75%
Number of daily rates quoted 737 1433 786
North East median daily rate £375 £325 £375
Median daily rate % change year-on-year +15.38% -13.33% +15.38%
10th Percentile £263 £225 £240
90th Percentile £538 £505 £538
England median daily rate £450 £425 £405
% change year-on-year +5.88% +4.94% +1.25%
Number of hourly rates quoted 39 102 62
North East median hourly rate £25.00 £28.00 £13.50
Median hourly rate % change year-on-year -10.71% +107.41% -20.59%
10th Percentile £9.88 £13.05 £10.50
90th Percentile £42.20 £36.00 £28.48
England median hourly rate £25.00 £25.00 £21.64
% change year-on-year - +15.53% +5.56%

Incident Management
Job Vacancy Trend in the North East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the North East.

Contractor daily rate trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Incident Management in the North East over the 6 months to 22 July 2017.

Contractor daily rate histogram for Incident Management in the North East

Incident Management
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the North East.

Contractor hourly rate trend for Incident Management in the North East

Incident Management
Contractor Hourly Rate Histogram in the North East

The hourly rate distribution of IT jobs citing Incident Management in the North East over the 6 months to 22 July 2017.

Contractor hourly rate histogram for Incident Management in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North East region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -47 16 £343 +31.73% 3
Durham -5 4 - -
Incident Management
England

For the 6 months to 22 July 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Incident Management.

1 18 (78.26%) ITIL
2 13 (56.52%) Problem Management
2 13 (56.52%) Security Cleared
3 11 (47.83%) Windows
4 10 (43.48%) Service Delivery
4 10 (43.48%) SC Cleared
5 9 (39.13%) Change Management
6 8 (34.78%) SQL
7 7 (30.43%) BPSS Clearance
7 7 (30.43%) Windows Server
8 6 (26.09%) Perl
8 6 (26.09%) Linux
8 6 (26.09%) Microsoft Office
8 6 (26.09%) Shell Script
8 6 (26.09%) Capacity Planning
9 5 (21.74%) Knowledge Management
9 5 (21.74%) Quality Management
9 5 (21.74%) DHCP
9 5 (21.74%) DNS
9 5 (21.74%) Microsoft
9 5 (21.74%) Active Directory
9 5 (21.74%) HP
9 5 (21.74%) Disclosure Scotland
10 4 (17.39%) Skype
10 4 (17.39%) TCP/IP
10 4 (17.39%) MS Exchange
10 4 (17.39%) SharePoint
10 4 (17.39%) Oracle
10 4 (17.39%) Windows Server 2003
10 4 (17.39%) Finance

Incident Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) Exchange Server 2010
1 4 (17.39%) Exchange Server 2013
1 4 (17.39%) MS Exchange
1 4 (17.39%) Office Communications Server
1 4 (17.39%) SharePoint
1 4 (17.39%) SharePoint 2010
1 4 (17.39%) SharePoint 2013
1 4 (17.39%) Skype for Business
Applications
1 6 (26.09%) Microsoft Office
2 2 (8.70%) MS Visio
3 1 (4.35%) Microsoft Excel
Cloud Services
1 4 (17.39%) Office 365
Communications & Networking
1 5 (21.74%) DHCP
1 5 (21.74%) DNS
2 4 (17.39%) Skype
2 4 (17.39%) TCP/IP
3 1 (4.35%) F5 BIG-IP GTM
3 1 (4.35%) F5 BIG-IP LTM
3 1 (4.35%) Firewall
3 1 (4.35%) LAN
3 1 (4.35%) Network Security
3 1 (4.35%) VoIP
3 1 (4.35%) WAN
Database & Business Intelligence
1 3 (13.04%) MySQL
2 2 (8.70%) Business Intelligence Development Studio
2 2 (8.70%) SQL Server
2 2 (8.70%) SQL Server 2005
2 2 (8.70%) SQL Server 2008
2 2 (8.70%) SQL Server 2012
2 2 (8.70%) SQL Server 2014
3 1 (4.35%) DB2
3 1 (4.35%) Oracle Database
3 1 (4.35%) Oracle Reports
Development Applications
1 2 (8.70%) SQL Server Management Studio (SSMS)
General
1 4 (17.39%) Finance
Job Titles
1 4 (17.39%) Analyst
1 4 (17.39%) Messaging Engineer
2 3 (13.04%) Applications Engineer
2 3 (13.04%) Applications Support
2 3 (13.04%) Applications Support Engineer
2 3 (13.04%) ITIL Process Analyst
2 3 (13.04%) Problem Management Analyst
2 3 (13.04%) Process Analyst
2 3 (13.04%) Support Engineer
3 2 (8.70%) Automation Engineer
3 2 (8.70%) Consultant
3 2 (8.70%) DBA
3 2 (8.70%) Developer
3 2 (8.70%) ITIL Service Analyst
3 2 (8.70%) Operations Engineer
3 2 (8.70%) Senior Operations Engineer
3 2 (8.70%) Service Analyst
3 2 (8.70%) SQL DBA
4 1 (4.35%) Network Engineer
4 1 (4.35%) Process Consultant
Libraries, Frameworks & Software Standards
1 1 (4.35%) ISPF
Miscellaneous
1 3 (13.04%) Computer Science
2 2 (8.70%) Clustering
2 2 (8.70%) CMDB
2 2 (8.70%) Management Information System
2 2 (8.70%) Replication
3 1 (4.35%) Mainframe
Operating Systems
1 11 (47.83%) Windows
2 7 (30.43%) Windows Server
3 6 (26.09%) Linux
4 4 (17.39%) Windows Server 2003
4 4 (17.39%) Windows Server 2008
5 3 (13.04%) Unix
6 1 (4.35%) MVS
6 1 (4.35%) Windows 8
6 1 (4.35%) zOS
Processes & Methodologies
1 18 (78.26%) ITIL
2 13 (56.52%) Problem Management
3 10 (43.48%) Service Delivery
4 9 (39.13%) Change Management
5 6 (26.09%) Capacity Planning
6 5 (21.74%) Knowledge Management
6 5 (21.74%) Quality Management
7 4 (17.39%) Content Management
7 4 (17.39%) Network Management
7 4 (17.39%) Process Improvement
7 4 (17.39%) Service Management
8 3 (13.04%) Change Control
8 3 (13.04%) Disaster Recovery
8 3 (13.04%) ITSM
8 3 (13.04%) Release Management
8 3 (13.04%) Server Monitoring
9 2 (8.70%) Agile Software Development
9 2 (8.70%) DevOps
9 2 (8.70%) Performance Tuning
9 2 (8.70%) SFIA
Programming Languages
1 8 (34.78%) SQL
2 6 (26.09%) Perl
2 6 (26.09%) Shell Script
3 3 (13.04%) PHP
3 3 (13.04%) VB
4 1 (4.35%) REXX
Qualifications
1 13 (56.52%) Security Cleared
2 10 (43.48%) SC Cleared
3 7 (30.43%) BPSS Clearance
4 4 (17.39%) DV Cleared
5 3 (13.04%) Computer Science Degree
5 3 (13.04%) Degree
5 3 (13.04%) Microsoft Certification
6 1 (4.35%) HND
6 1 (4.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (21.74%) Disclosure Scotland
2 3 (13.04%) SLA
3 2 (8.70%) ISO 9001
4 1 (4.35%) QA
System Software
1 5 (21.74%) Active Directory
2 1 (4.35%) Citrix Presentation Server
2 1 (4.35%) Time Sharing Option
2 1 (4.35%) XenApp
Systems Management
1 3 (13.04%) HP SiteScope
2 2 (8.70%) Perfmon
3 1 (4.35%) MOM
3 1 (4.35%) OMEGAMON
3 1 (4.35%) SCOM
3 1 (4.35%) Tivoli
Vendors
1 5 (21.74%) HP
1 5 (21.74%) Microsoft
2 4 (17.39%) Oracle
2 4 (17.39%) ServiceNow
3 1 (4.35%) BMC
3 1 (4.35%) CA
3 1 (4.35%) CheckPoint
3 1 (4.35%) Cisco
3 1 (4.35%) Citrix
3 1 (4.35%) Crossbeam
3 1 (4.35%) F5
3 1 (4.35%) IBM
3 1 (4.35%) Juniper
3 1 (4.35%) McAfee
3 1 (4.35%) TippingPoint