Period
to 18 November 2018

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 18 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > North East
6 months to
18 Nov 2018
Same period 2017 Same period 2016
Rank 76 80 53
Rank change year-on-year +4 -27 +21
Contract jobs citing Incident Management 29 21 139
As % of all contract IT jobs advertised in the North East 2.29% 1.71% 5.06%
As % of the Processes & Methodologies category 2.62% 2.02% 5.82%
Number of daily rates quoted 13 13 92
North East median daily rate £375 £340 £280
Median daily rate % change year-on-year +10.29% +21.43% -26.32%
10th Percentile £264 £191 £173
90th Percentile £770 £480 £400
England median daily rate £375 £378 £336
% change year-on-year -0.66% +12.27% -10.33%
Number of hourly rates quoted 1 0 12
North East median hourly rate £14.00 - £28.00
10th Percentile £13.50 - £25.65
90th Percentile £14.50 - £36.11
England median hourly rate £16.50 £14.75 £16.50
% change year-on-year +11.86% -10.61% -2.94%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1,108 1,039 2,390
As % of all contract IT jobs advertised in the North East 87.52% 84.75% 86.97%
Number of daily rates quoted 712 696 1,638
North East median daily rate £413 £375 £350
Median daily rate % change year-on-year +10.00% +7.14% -12.50%
10th Percentile £263 £250 £225
90th Percentile £575 £550 £525
England median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% +1.19%
Number of hourly rates quoted 42 42 112
North East median hourly rate £13.25 £23.50 £27.50
Median hourly rate % change year-on-year -43.62% -14.55% +72.63%
10th Percentile £10.16 £10.05 £11.05
90th Percentile £43.33 £47.80 £36.00
England median hourly rate £22.00 £23.50 £23.00
% change year-on-year -6.38% +2.17% +4.55%

Incident Management
Job Vacancy Trend in the North East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the North East.

Contractor daily rate trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Incident Management in the North East over the 6 months to 18 November 2018.

Contractor daily rate histogram for Incident Management in the North East

Incident Management
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the North East.

Contractor hourly rate trend for Incident Management in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North East region over the 6 months to 18 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +22 23 £375 - 6
Durham -13 2 £388 - 1
Incident Management
England

For the 6 months to 18 November 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for Incident Management.

1 19 (65.52%) ITIL
2 16 (55.17%) Security Cleared
3 15 (51.72%) Service Management
4 12 (41.38%) Service Delivery
5 10 (34.48%) Agile Software Development
6 9 (31.03%) McAfee
6 9 (31.03%) SC Cleared
6 9 (31.03%) Waterfall
6 9 (31.03%) Infrastructure Engineering
7 7 (24.14%) Data Centre
7 7 (24.14%) Firewall
7 7 (24.14%) Microsoft Office
7 7 (24.14%) LAN
7 7 (24.14%) WAN
7 7 (24.14%) Cisco
8 6 (20.69%) HP
8 6 (20.69%) CheckPoint
8 6 (20.69%) Juniper
8 6 (20.69%) SAP
8 6 (20.69%) Proactive Management
8 6 (20.69%) F5 BIG-IP LTM
8 6 (20.69%) F5 BIG-IP GTM
8 6 (20.69%) Network Monitoring
8 6 (20.69%) Coaching
8 6 (20.69%) Network Management
8 6 (20.69%) F5
8 6 (20.69%) Network Security
8 6 (20.69%) Network Load Balancing
8 6 (20.69%) Cisco IOS
8 6 (20.69%) Self-Motivation

Incident Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.34%) MS Exchange
2 1 (3.45%) IBM Notes
Applications
1 7 (24.14%) Microsoft Office
2 5 (17.24%) Microsoft Excel
2 5 (17.24%) MS Visio
Communications & Networking
1 7 (24.14%) Firewall
1 7 (24.14%) LAN
1 7 (24.14%) WAN
2 6 (20.69%) Cisco IOS
2 6 (20.69%) F5 BIG-IP GTM
2 6 (20.69%) F5 BIG-IP LTM
2 6 (20.69%) Network Security
3 3 (10.34%) DHCP
3 3 (10.34%) DNS
4 1 (3.45%) Internet
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 2 (6.90%) Data Warehouse
General
1 3 (10.34%) Finance
2 2 (6.90%) Electronics
2 2 (6.90%) Manufacturing
2 2 (6.90%) Marketing
2 2 (6.90%) Telecoms
3 1 (3.45%) Banking
Job Titles
1 5 (17.24%) Network Engineer
1 5 (17.24%) Network Support
1 5 (17.24%) Service Manager
2 4 (13.79%) Senior Manager
2 4 (13.79%) Senior Service Manager
3 3 (10.34%) 2nd Line Support
3 3 (10.34%) Analyst
3 3 (10.34%) Engineering Manager
3 3 (10.34%) Infrastructure Engineering Manager
3 3 (10.34%) Infrastructure Manager
3 3 (10.34%) Infrastructure Programme Manager
3 3 (10.34%) Network Support Engineer
3 3 (10.34%) Programme Manager
3 3 (10.34%) Support Engineer
4 2 (6.90%) 2nd Line Network Engineer
4 2 (6.90%) Head of Infrastructure
4 2 (6.90%) IT Manager
4 2 (6.90%) IT Services Manager
4 2 (6.90%) Senior IT Manager
4 2 (6.90%) Transition Manager
Miscellaneous
1 7 (24.14%) Data Centre
2 6 (20.69%) Self-Motivation
3 3 (10.34%) PKI
3 3 (10.34%) Virtual Team
Operating Systems
1 4 (13.79%) Windows
2 3 (10.34%) Android
2 3 (10.34%) Apple iOS
2 3 (10.34%) Windows Phone
2 3 (10.34%) Windows Phone 8
2 3 (10.34%) Windows Server
2 3 (10.34%) Windows Server 2003
2 3 (10.34%) Windows Server 2008
3 1 (3.45%) Windows 7
Processes & Methodologies
1 19 (65.52%) ITIL
2 15 (51.72%) Service Management
3 12 (41.38%) Service Delivery
4 10 (34.48%) Agile Software Development
5 9 (31.03%) Infrastructure Engineering
5 9 (31.03%) Waterfall
6 6 (20.69%) Coaching
6 6 (20.69%) Network Load Balancing
6 6 (20.69%) Network Management
6 6 (20.69%) Network Monitoring
6 6 (20.69%) Proactive Management
6 6 (20.69%) Problem-Solving
7 5 (17.24%) Cybersecurity
7 5 (17.24%) Data Centre Operations
7 5 (17.24%) Decision-Making
7 5 (17.24%) Demand Management
7 5 (17.24%) Escalation Management
7 5 (17.24%) ITIL V3
7 5 (17.24%) Resource Allocation
7 5 (17.24%) Time Management
Programming Languages
1 3 (10.34%) SQL
2 1 (3.45%) C
Qualifications
1 16 (55.17%) Security Cleared
2 9 (31.03%) SC Cleared
3 4 (13.79%) BPSS Clearance
4 2 (6.90%) Citrix Certification
4 2 (6.90%) Microsoft Certification
5 1 (3.45%) Degree
5 1 (3.45%) ITIL Certification
Quality Assurance & Compliance
1 5 (17.24%) QA
2 4 (13.79%) JSP 440
3 2 (6.90%) SLA
4 1 (3.45%) Disclosure Scotland
System Software
1 4 (13.79%) Active Directory
Systems Management
1 3 (10.34%) AirWatch
1 3 (10.34%) SAP Afaria
1 3 (10.34%) XenMobile
2 1 (3.45%) Systems Management Server (SMS)
Vendors
1 9 (31.03%) McAfee
2 7 (24.14%) Cisco
3 6 (20.69%) CheckPoint
3 6 (20.69%) F5
3 6 (20.69%) HP
3 6 (20.69%) Juniper
3 6 (20.69%) SAP
4 4 (13.79%) Remedy
5 3 (10.34%) Apple
5 3 (10.34%) Citrix
5 3 (10.34%) Microsoft
6 1 (3.45%) Avaya
6 1 (3.45%) Lotus
6 1 (3.45%) ServiceNow