Period
to 18 January 2019

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > North East
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 75 78 82
Rank change year-on-year +3 +4 +5
Contract jobs citing Incident Management 30 19 68
As % of all contract IT jobs advertised in the North East 2.24% 1.58% 2.88%
As % of the Processes & Methodologies category 2.55% 1.84% 3.28%
Number of daily rates quoted 19 9 42
North East median daily rate £385 £350 £345
Median daily rate % change year-on-year +10.00% +1.45% +1.47%
10th Percentile £263 £110 £247
90th Percentile £530 £552 £550
England median daily rate £388 £375 £375
% change year-on-year +3.33% - +2.74%
Number of hourly rates quoted 0 1 3
North East median hourly rate - £125.00 £53.50
Median hourly rate % change year-on-year - +133.64% +185.33%
England median hourly rate £16.49 £14.50 £16.50
% change year-on-year +13.71% -12.12% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1,177 1,034 2,075
As % of all contract IT jobs advertised in the North East 87.84% 85.95% 87.92%
Number of daily rates quoted 794 698 1,443
North East median daily rate £425 £400 £375
Median daily rate % change year-on-year +6.25% +6.67% -9.64%
10th Percentile £286 £250 £263
90th Percentile £566 £575 £533
England median daily rate £475 £450 £430
% change year-on-year +5.56% +4.65% +1.18%
Number of hourly rates quoted 41 38 73
North East median hourly rate £14.77 £27.50 £26.50
Median hourly rate % change year-on-year -46.29% +3.77% +51.43%
10th Percentile £10.75 £9.78 £11.01
90th Percentile £45.25 £50.00 £38.75
England median hourly rate £23.50 £23.14 £23.75
% change year-on-year +1.56% -2.57% +5.56%

Incident Management
Job Vacancy Trend in the North East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the North East.

Contractor daily rate trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Incident Management in the North East over the 6 months to 18 January 2019.

Contractor daily rate histogram for Incident Management in the North East

Incident Management
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the North East.

Contractor hourly rate trend for Incident Management in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North East region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +7 25 £385 +10.00% 4
Durham -12 2 £356 - 1
Incident Management
England

For the 6 months to 18 January 2019, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North East region with a requirement for Incident Management.

1 21 (70.00%) ITIL
2 16 (53.33%) Service Management
2 16 (53.33%) ITIL V3
3 15 (50.00%) Security Cleared
4 14 (46.67%) Service Delivery
5 13 (43.33%) Agile Software Development
6 11 (36.67%) SC Cleared
7 10 (33.33%) Problem Management
8 8 (26.67%) Waterfall
8 8 (26.67%) SLA
8 8 (26.67%) Infrastructure Engineering
9 7 (23.33%) Change Management
9 7 (23.33%) Data Centre
10 6 (20.00%) Coaching
10 6 (20.00%) Release Management
11 5 (16.67%) People Management
11 5 (16.67%) Continuous Delivery
11 5 (16.67%) Data Centre Operations
11 5 (16.67%) Demand Management
11 5 (16.67%) Cybersecurity
11 5 (16.67%) Resource Allocation
11 5 (16.67%) Self-Motivation
12 4 (13.33%) Asset Management
12 4 (13.33%) Customer Requirements
12 4 (13.33%) Root Cause Analysis
12 4 (13.33%) Supplier Management
12 4 (13.33%) QA
13 3 (10.00%) Continuous Improvement
13 3 (10.00%) BPSS Clearance
13 3 (10.00%) DevOps

Incident Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.33%) BizTalk Server
Applications
1 2 (6.67%) Microsoft Office
2 1 (3.33%) Microsoft Excel
2 1 (3.33%) MS Visio
Cloud Services
1 1 (3.33%) SaaS
Communications & Networking
1 2 (6.67%) LAN
1 2 (6.67%) WAN
2 1 (3.33%) Cisco IOS
2 1 (3.33%) F5 BIG-IP GTM
2 1 (3.33%) F5 BIG-IP LTM
2 1 (3.33%) Firewall
2 1 (3.33%) Network Security
2 1 (3.33%) SAN
2 1 (3.33%) VoIP
Database & Business Intelligence
1 1 (3.33%) Data Warehouse
General
1 3 (10.00%) Finance
2 1 (3.33%) Banking
2 1 (3.33%) Electronics
2 1 (3.33%) Legal
2 1 (3.33%) Manufacturing
2 1 (3.33%) Marketing
2 1 (3.33%) Telecoms
Job Titles
1 8 (26.67%) Analyst
2 6 (20.00%) Incident Manager
2 6 (20.00%) Major Incident Manager
3 5 (16.67%) Service Manager
4 3 (10.00%) Engineering Manager
4 3 (10.00%) Infrastructure Engineering Manager
4 3 (10.00%) Infrastructure Manager
4 3 (10.00%) Infrastructure Programme Manager
4 3 (10.00%) IT Manager
4 3 (10.00%) IT Services Manager
4 3 (10.00%) Programme Manager
4 3 (10.00%) Senior Manager
4 3 (10.00%) Senior Service Manager
4 3 (10.00%) Service Analyst
5 2 (6.67%) Applications Support
5 2 (6.67%) Head of Infrastructure
5 2 (6.67%) ITIL Incident Manager
5 2 (6.67%) ITIL Manager
5 2 (6.67%) Senior IT Manager
5 2 (6.67%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (3.33%) .NET
Miscellaneous
1 7 (23.33%) Data Centre
2 5 (16.67%) Self-Motivation
3 2 (6.67%) Virtual Team
4 1 (3.33%) NHS
4 1 (3.33%) Video Conferencing
Operating Systems
1 1 (3.33%) Windows
Processes & Methodologies
1 21 (70.00%) ITIL
2 16 (53.33%) ITIL V3
2 16 (53.33%) Service Management
3 14 (46.67%) Service Delivery
4 13 (43.33%) Agile Software Development
5 10 (33.33%) Problem Management
6 8 (26.67%) Infrastructure Engineering
6 8 (26.67%) Waterfall
7 7 (23.33%) Change Management
8 6 (20.00%) Coaching
8 6 (20.00%) Release Management
9 5 (16.67%) Continuous Delivery
9 5 (16.67%) Cybersecurity
9 5 (16.67%) Data Centre Operations
9 5 (16.67%) Demand Management
9 5 (16.67%) People Management
9 5 (16.67%) Resource Allocation
10 4 (13.33%) Customer Requirements
10 4 (13.33%) Root Cause Analysis
10 4 (13.33%) Supplier Management
Programming Languages
1 1 (3.33%) C
1 1 (3.33%) SQL
Qualifications
1 15 (50.00%) Security Cleared
2 11 (36.67%) SC Cleared
3 3 (10.00%) BPSS Clearance
4 1 (3.33%) Degree
4 1 (3.33%) ITIL Certification
Quality Assurance & Compliance
1 8 (26.67%) SLA
2 4 (13.33%) QA
3 1 (3.33%) JSP 440
Vendors
1 2 (6.67%) Cisco
2 1 (3.33%) Avaya
2 1 (3.33%) CheckPoint
2 1 (3.33%) EMC
2 1 (3.33%) F5
2 1 (3.33%) HP
2 1 (3.33%) Juniper
2 1 (3.33%) McAfee
2 1 (3.33%) Microsoft
2 1 (3.33%) Northgate
2 1 (3.33%) Remedy
2 1 (3.33%) SAP