Period
to 18 January 2018

The following table provides summary statistics for contract job vacancies advertised in the North East with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > North East
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 77 81 87
Rank change year-on-year +4 +6 -21
Contract jobs citing Incident Management 19 68 40
As % of all contract IT jobs advertised in the North East 1.58% 2.88% 2.06%
As % of the Processes & Methodologies category 1.85% 3.35% 2.45%
Number of daily rates quoted 9 42 16
North East median daily rate £350 £345 £340
Median daily rate % change year-on-year +1.45% +1.47% -5.75%
10th Percentile £110 £247 £125
90th Percentile £552 £550 £481
England median daily rate £375 £375 £365
% change year-on-year - +2.74% +12.31%
Number of hourly rates quoted 1 3 8
North East median hourly rate £125.00 £53.50 £18.75
Median hourly rate % change year-on-year +133.64% +185.33% +1.27%
10th Percentile £122.50 £32.15 £10.56
90th Percentile £127.50 £60.65 £32.50
England median hourly rate £14.50 £16.50 £16.50
% change year-on-year -12.12% - -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the North East with a requirement for process or methodology skills.

All Process and Methodology Skills
North East
Contract vacancies with a requirement for process or methodology skills 1,027 2,029 1,630
As % of all contract IT jobs advertised in the North East 85.37% 85.97% 83.80%
Number of daily rates quoted 692 1,417 1,040
North East median daily rate £400 £375 £415
Median daily rate % change year-on-year +6.67% -9.64% +10.67%
10th Percentile £250 £263 £263
90th Percentile £575 £533 £600
England median daily rate £450 £431 £425
% change year-on-year +4.53% +1.29% +6.25%
Number of hourly rates quoted 38 64 65
North East median hourly rate £27.50 £26.50 £17.00
Median hourly rate % change year-on-year +3.77% +55.88% -22.09%
10th Percentile £9.78 £10.79 £10.55
90th Percentile £50.00 £39.63 £34.50
England median hourly rate £23.75 £25.00 £23.00
% change year-on-year -5.00% +8.70% +15.00%

Incident Management
Job Vacancy Trend in the North East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the North East.

Contractor daily rate trend for Incident Management in the North East

Incident Management
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Incident Management in the North East over the 6 months to 18 January 2018.

Contractor daily rate histogram for Incident Management in the North East

Incident Management
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the North East.

Contractor hourly rate trend for Incident Management in the North East

Incident Management
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the North East region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +11 13 £350 +1.45% 6
Durham - 3 - - 1
Teesside -1 1 £425 -
Incident Management
England

For the 6 months to 18 January 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region with a requirement for Incident Management.

1 12 (63.16%) ITIL
2 9 (47.37%) Service Delivery
3 8 (42.11%) Service Management
4 6 (31.58%) Windows
5 5 (26.32%) SC Cleared
5 5 (26.32%) Security Cleared
6 4 (21.05%) Active Directory
6 4 (21.05%) HP
7 3 (15.79%) SLA
7 3 (15.79%) Microsoft Excel
7 3 (15.79%) ITSM
7 3 (15.79%) Finance
7 3 (15.79%) Microsoft
7 3 (15.79%) CTC Cleared
7 3 (15.79%) Problem Management
7 3 (15.79%) JIRA
7 3 (15.79%) Knowledge Management
7 3 (15.79%) Microsoft PowerPoint
7 3 (15.79%) Google
7 3 (15.79%) Smartphone
7 3 (15.79%) Android
7 3 (15.79%) Process Improvement
7 3 (15.79%) Apple iOS
7 3 (15.79%) Trend Analysis
8 2 (10.53%) ITIL V3
8 2 (10.53%) Google Drive
8 2 (10.53%) GDPR
8 2 (10.53%) Stakeholder Engagement
8 2 (10.53%) Windows 7
8 2 (10.53%) Asset Management

Incident Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) Confluence
Applications
1 3 (15.79%) Microsoft Excel
1 3 (15.79%) Microsoft PowerPoint
2 1 (5.26%) Microsoft Office
Cloud Services
1 2 (10.53%) Google Drive
2 1 (5.26%) Office 365
Communications & Networking
1 2 (10.53%) SMS
2 1 (5.26%) DHCP
2 1 (5.26%) DNS
2 1 (5.26%) Firewall
2 1 (5.26%) Internet
2 1 (5.26%) VPN
Development Applications
1 3 (15.79%) JIRA
General
1 3 (15.79%) Finance
Job Titles
1 8 (42.11%) Analyst
2 5 (26.32%) Service Analyst
3 3 (15.79%) 1st Line Support
3 3 (15.79%) Incident Manager
3 3 (15.79%) IT Analyst
3 3 (15.79%) Service Desk Analyst
4 2 (10.53%) 1st Line Support Analyst
4 2 (10.53%) Delivery Manager
4 2 (10.53%) Incident Analyst
4 2 (10.53%) IT Support
4 2 (10.53%) IT Support Analyst
4 2 (10.53%) Major Incident Manager
4 2 (10.53%) Service Management Analyst
4 2 (10.53%) Service Manager
4 2 (10.53%) Services Delivery Manager
4 2 (10.53%) Support Analyst
4 2 (10.53%) Technical Analyst
4 2 (10.53%) Technical Services Analyst
5 1 (5.26%) Consultant
5 1 (5.26%) Project Manager
Miscellaneous
1 3 (15.79%) Smartphone
2 1 (5.26%) Analytical Skills
2 1 (5.26%) CMDB
2 1 (5.26%) Data Centre
2 1 (5.26%) Embedded Systems
2 1 (5.26%) Management Information System
Operating Systems
1 6 (31.58%) Windows
2 3 (15.79%) Android
2 3 (15.79%) Apple iOS
3 2 (10.53%) Windows 7
3 2 (10.53%) Windows XP
4 1 (5.26%) Windows Server
4 1 (5.26%) Windows Server 2008
Processes & Methodologies
1 12 (63.16%) ITIL
2 9 (47.37%) Service Delivery
3 8 (42.11%) Service Management
4 3 (15.79%) ITSM
4 3 (15.79%) Knowledge Management
4 3 (15.79%) Problem Management
4 3 (15.79%) Process Improvement
4 3 (15.79%) Trend Analysis
5 2 (10.53%) Asset Management
5 2 (10.53%) Data Protection
5 2 (10.53%) ITIL V3
5 2 (10.53%) Project Management
5 2 (10.53%) Resource Management
5 2 (10.53%) Stakeholder Engagement
6 1 (5.26%) Change Management
6 1 (5.26%) GAP Analysis
6 1 (5.26%) PRINCE2
6 1 (5.26%) Scrum
6 1 (5.26%) Stakeholder Management
6 1 (5.26%) Statistics
Programming Languages
1 1 (5.26%) C
Qualifications
1 5 (26.32%) SC Cleared
1 5 (26.32%) Security Cleared
2 3 (15.79%) CTC Cleared
3 1 (5.26%) ITIL Certification
3 1 (5.26%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (15.79%) SLA
2 2 (10.53%) GDPR
3 1 (5.26%) ISO/IEC 27001
3 1 (5.26%) QA
System Software
1 4 (21.05%) Active Directory
2 1 (5.26%) Virtual Desktop
Systems Management
1 1 (5.26%) SCCM
Vendors
1 4 (21.05%) HP
2 3 (15.79%) Google
2 3 (15.79%) Microsoft
3 2 (10.53%) Cisco
3 2 (10.53%) Dell
4 1 (5.26%) Apple
4 1 (5.26%) IBM
4 1 (5.26%) ThinPrint