Period
to 19 November 2017

The median contractor rate for a Support Engineer was £263 per day in advertised job vacancies in the North East during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Engineer
England > North East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 63 45 70
Rank change year-on-year -18 +25 -13
Contract jobs requiring a Support Engineer 37 153 57
As % of all contract IT jobs advertised in the North East 3.04% 5.62% 2.84%
As % of the Job Titles category 3.22% 6.13% 3.00%
Number of daily rates quoted 27 98 15
North East median daily rate £263 £266 £200
Median daily rate % change year-on-year -1.41% +33.13% -35.22%
10th Percentile £145 £185 £172
90th Percentile £371 £389 £287
England median daily rate £200 £240 £218
% change year-on-year -16.67% +10.09% -3.11%
Number of hourly rates quoted 2 28 25
North East median hourly rate £21.25 £26.50 £26.50
Median hourly rate % change year-on-year -19.81% - +55.88%
10th Percentile £12.43 £13.55 £13.20
90th Percentile £29.88 £29.15 £41.30
England median hourly rate £16.63 £15.00 £15.76
% change year-on-year +10.83% -4.82% +5.07%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North East
Contract vacancies in the North East with a recognized job title 1150 2497 1900
% of contract IT jobs with a recognized job title 94.57% 91.73% 94.62%
Number of daily rates quoted 759 1699 1178
North East median daily rate £375 £350 £400
Median daily rate % change year-on-year +7.14% -12.50% +11.11%
10th Percentile £225 £225 £243
90th Percentile £550 £524 £575
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 53 126 121
North East median hourly rate £17.48 £26.50 £17.50
Median hourly rate % change year-on-year -34.04% +51.43% +14.75%
10th Percentile £9.50 £10.28 £11.17
90th Percentile £47.50 £33.87 £36.00
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

Support Engineer
Job Vacancy Trend in the North East

Job postings that featured Support Engineer in the job title as a percentage of all IT jobs advertised in the North East.

Job vacancy trend for Support Engineer in the North East

Support Engineer
Contractor Daily Rate Trend in the North East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Engineer in the North East.

Contractor daily rate trend for Support Engineer in the North East

Support Engineer
Contractor Daily Rate Histogram in the North East

The daily rate distribution of IT jobs citing Support Engineer in the North East over the 6 months to 19 November 2017.

Contractor daily rate histogram for Support Engineer in the North East

Support Engineer
Contractor Hourly Rate Trend in the North East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Engineer in the North East.

Contractor hourly rate trend for Support Engineer in the North East

Support Engineer
Contractor Hourly Rate Histogram in the North East

The hourly rate distribution of IT jobs citing Support Engineer in the North East over the 6 months to 19 November 2017.

Contractor hourly rate histogram for Support Engineer in the North East

Support Engineer
Contract Job Locations in the North East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the North East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -26 27 £220 -17.37% 3
Durham -1 3 £200 +95.12%
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 19 November 2017, Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North East region featuring Support Engineer in the job title.

1 19 (51.35%) Windows
2 15 (40.54%) Security Cleared
3 13 (35.14%) Active Directory
4 12 (32.43%) Linux
4 12 (32.43%) SQL
4 12 (32.43%) Oracle
5 11 (29.73%) DNS
5 11 (29.73%) SC Cleared
6 9 (24.32%) JBoss
6 9 (24.32%) WebLogic
7 8 (21.62%) Unix
7 8 (21.62%) Red Hat
7 8 (21.62%) NFS
7 8 (21.62%) Red Hat Enterprise Linux
8 7 (18.92%) SSH
8 7 (18.92%) OpenLDAP
8 7 (18.92%) PL/SQL
8 7 (18.92%) LDAP
8 7 (18.92%) Windows XP
9 6 (16.22%) Perl
9 6 (16.22%) Firewall
9 6 (16.22%) Microsoft
9 6 (16.22%) Operational Acceptance Testing
10 5 (13.51%) Office 365
10 5 (13.51%) Citrix
10 5 (13.51%) ITIL
10 5 (13.51%) XenServer
11 4 (10.81%) XenDesktop
11 4 (10.81%) XenApp
11 4 (10.81%) Windows Server 2003

Support Engineer Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (24.32%) JBoss
1 9 (24.32%) WebLogic
2 4 (10.81%) Skype for Business
3 3 (8.11%) MS Exchange
4 2 (5.41%) Exchange Server 2010
5 1 (2.70%) Confluence
5 1 (2.70%) Exchange Server 2013
5 1 (2.70%) Office Communications Server
5 1 (2.70%) SharePoint
5 1 (2.70%) SharePoint 2010
5 1 (2.70%) SharePoint 2013
5 1 (2.70%) WebSphere
5 1 (2.70%) WebSphere Application Server
Applications
1 1 (2.70%) Microsoft Office
Business Applications
1 1 (2.70%) IBM Operational Decision Manager
Cloud Services
1 5 (13.51%) Office 365
2 1 (2.70%) Amazon AWS
Communications & Networking
1 11 (29.73%) DNS
2 7 (18.92%) LDAP
2 7 (18.92%) OpenLDAP
2 7 (18.92%) SSH
3 6 (16.22%) Firewall
4 3 (8.11%) DHCP
4 3 (8.11%) Skype
5 2 (5.41%) Cisco ASA
5 2 (5.41%) SAN
6 1 (2.70%) Cisco PIX
6 1 (2.70%) SMS
6 1 (2.70%) Wireshark
6 1 (2.70%) X.21
Database & Business Intelligence
1 3 (8.11%) MySQL
2 2 (5.41%) SQL Server
3 1 (2.70%) SQL Server 2012
Development Applications
1 1 (2.70%) JIRA
General
1 3 (8.11%) Finance
2 2 (5.41%) Marketing
Libraries, Frameworks & Software Standards
1 1 (2.70%) .NET
1 1 (2.70%) ASP.NET
1 1 (2.70%) ASP.NET MVC
1 1 (2.70%) MSMQ
1 1 (2.70%) Software Packaging
1 1 (2.70%) WebSphere MQ
Miscellaneous
1 2 (5.41%) Data Centre
2 1 (2.70%) Analytical Skills
2 1 (2.70%) Clustering
2 1 (2.70%) Computer Science
2 1 (2.70%) PKI
2 1 (2.70%) Private Cloud
Operating Systems
1 19 (51.35%) Windows
2 12 (32.43%) Linux
3 8 (21.62%) Red Hat Enterprise Linux
3 8 (21.62%) Unix
4 7 (18.92%) Windows XP
5 4 (10.81%) Windows Server
5 4 (10.81%) Windows Server 2003
6 3 (8.11%) Windows Server 2008
7 2 (5.41%) AIX
7 2 (5.41%) Windows 10
8 1 (2.70%) Apple iOS
8 1 (2.70%) Windows 2000
Processes & Methodologies
1 6 (16.22%) Operational Acceptance Testing
2 5 (13.51%) ITIL
3 4 (10.81%) Migration
4 3 (8.11%) Business Continuity
4 3 (8.11%) DevOps
4 3 (8.11%) Incident Management
4 3 (8.11%) Network Management
4 3 (8.11%) Service Delivery
5 2 (5.41%) Agile Software Development
5 2 (5.41%) Change Management
5 2 (5.41%) Health Informatics
5 2 (5.41%) High Availability
5 2 (5.41%) Informatics
5 2 (5.41%) Load Balancing
5 2 (5.41%) OO
5 2 (5.41%) Project Management
5 2 (5.41%) Resource Management
6 1 (2.70%) Content Management
6 1 (2.70%) Scrum
6 1 (2.70%) Time Management
Programming Languages
1 12 (32.43%) SQL
2 7 (18.92%) PL/SQL
3 6 (16.22%) Perl
4 3 (8.11%) Korn
4 3 (8.11%) PHP
4 3 (8.11%) Shell Script
5 1 (2.70%) C#
5 1 (2.70%) VB
Qualifications
1 15 (40.54%) Security Cleared
2 11 (29.73%) SC Cleared
3 2 (5.41%) CCNA
3 2 (5.41%) CCNP
3 2 (5.41%) Cisco Certification
3 2 (5.41%) DV Cleared
3 2 (5.41%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.70%) SLA
System Software
1 13 (35.14%) Active Directory
2 8 (21.62%) NFS
3 5 (13.51%) XenServer
4 4 (10.81%) XenApp
4 4 (10.81%) XenDesktop
5 3 (8.11%) Hyper-V
6 1 (2.70%) Microsoft App-V
6 1 (2.70%) VMware ESXi
6 1 (2.70%) VMware Infrastructure
6 1 (2.70%) vSphere
Systems Management
1 3 (8.11%) SCCM
1 3 (8.11%) XenMobile
2 2 (5.41%) Opscode Chef
2 2 (5.41%) Puppet
3 1 (2.70%) Ansible
3 1 (2.70%) Microsoft Clustering
3 1 (2.70%) vCenter Server
3 1 (2.70%) WSUS
Vendors
1 12 (32.43%) Oracle
2 8 (21.62%) Red Hat
3 6 (16.22%) Microsoft
4 5 (13.51%) Citrix
5 3 (8.11%) SAP
5 3 (8.11%) VMware
6 2 (5.41%) Cisco
6 2 (5.41%) HP
6 2 (5.41%) IBM
7 1 (2.70%) AppSense
7 1 (2.70%) Axway
7 1 (2.70%) CheckPoint
7 1 (2.70%) Informatica
7 1 (2.70%) Palo Alto
7 1 (2.70%) Siebel