Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 10 March 2026, with comparisons to the same periods in the previous two years.

6 months to
10 Mar 2026
Same period 2025 Same period 2024
Rank 217 158 131
Rank change year-on-year -59 -27 +15
Contract jobs citing Incident Management 429 424 682
As % of all contract jobs in England 1.19% 1.71% 1.79%
As % of the Processes & Methodologies category 1.37% 1.89% 2.06%
Number of daily rates quoted 265 252 388
10th Percentile £238 £201 £193
25th Percentile £363 £362 £336
Median daily rate (50th Percentile) £475 £493 £503
Median % change year-on-year -3.55% -2.09% +0.60%
75th Percentile £575 £600 £588
90th Percentile £638 £699 £675
UK median daily rate £475 £488 £510
% change year-on-year -2.56% -4.41% +2.00%
Number of hourly rates quoted 24 45 122
10th Percentile - £14.99 -
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £15.41 £21.46 £18.17
Median % change year-on-year -28.19% +18.14% -8.30%
75th Percentile £19.30 £28.00 £25.00
90th Percentile £27.17 £70.00 £67.50
UK median hourly rate £16.00 £21.46 £18.00
% change year-on-year -25.44% +19.22% -9.14%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,340 22,420 33,107
As % of all contract IT jobs advertised in England 86.60% 90.56% 86.93%
Number of daily rates quoted 20,068 14,466 21,877
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,932 799 2,164
10th Percentile £15.25 £15.26 £13.02
25th Percentile £18.84 £21.00 £16.06
Median hourly rate £30.00 £34.50 £32.50
Median % change year-on-year -13.04% +6.15% -8.84%
75th Percentile £65.00 £65.00 £58.53
90th Percentile £74.26 £77.25 £71.83
UK median hourly rate £29.61 £32.50 £32.50
% change year-on-year -8.89% - -7.14%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 10 March 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 10 March 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 10 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -11 173 £500 - 63
South East +14 106 £450 +2.27% 66
North of England -71 66 £475 +18.75% 32
Midlands -51 41 £420 -30.00% 24
North West -42 36 £438 +3.67% 24
West Midlands -51 34 £415 -33.60% 14
Yorkshire -55 25 £500 +122.22% 6
South West -45 24 £575 +15.00% 18
East of England -67 19 £543 -1.36% 14
East Midlands -25 7 £425 +21.43% 10
North East -16 4 £224 -36.07% 2
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.66%) Microsoft Exchange
2 17 (3.96%) SharePoint
3 13 (3.03%) Confluence
4 4 (0.93%) BizTalk Server
5 3 (0.70%) Apache
5 3 (0.70%) GeoServer
5 3 (0.70%) Smallworld
6 2 (0.47%) NetWeaver
6 2 (0.47%) Oracle Self-Service HR
6 2 (0.47%) Oracle Workflow
7 1 (0.23%) Apache Airflow
7 1 (0.23%) Palantir Foundry
7 1 (0.23%) WebLogic
Applications
1 36 (8.39%) Microsoft Office
2 25 (5.83%) Microsoft Excel
3 5 (1.17%) Microsoft PowerPoint
4 2 (0.47%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.73%) Remedy ITSM
2 4 (0.93%) SAP S/4HANA
3 3 (0.70%) Oracle Cash Management
3 3 (0.70%) Oracle Payables
3 3 (0.70%) Oracle Receivables
4 2 (0.47%) assyst
4 2 (0.47%) ION MarketView
4 2 (0.47%) Kondor
4 2 (0.47%) Oracle Assets
4 2 (0.47%) Oracle Procure-to-Pay
4 2 (0.47%) ProductWriter
4 2 (0.47%) SAP HR
5 1 (0.23%) Oracle General Ledger
5 1 (0.23%) SAP BPC
5 1 (0.23%) SAP EHS
5 1 (0.23%) SAP ERP
Cloud Services
1 103 (24.01%) Azure
2 76 (17.72%) AWS
3 45 (10.49%) Microsoft 365
4 31 (7.23%) GCP
5 21 (4.90%) GitHub
6 19 (4.43%) Google Workspace
7 18 (4.20%) Entra ID
8 15 (3.50%) Azure DevOps
8 15 (3.50%) GitHub Actions
9 13 (3.03%) AWS CloudFormation
10 10 (2.33%) Azure Monitor
10 10 (2.33%) IaaS
10 10 (2.33%) SaaS
11 9 (2.10%) PaaS
11 9 (2.10%) Power Platform
12 8 (1.86%) Amazon EKS
12 8 (1.86%) OneDrive
12 8 (1.86%) OpenShift
13 7 (1.63%) Amazon CloudWatch
13 7 (1.63%) Slack
Communications & Networking
1 39 (9.09%) Firewall
2 20 (4.66%) VPN
3 19 (4.43%) DNS
4 17 (3.96%) Network Security
4 17 (3.96%) Wireless
5 16 (3.73%) TCP/IP
6 15 (3.50%) Wi-Fi
7 12 (2.80%) WAN
8 11 (2.56%) DHCP
8 11 (2.56%) HTTP
9 9 (2.10%) LAN
9 9 (2.10%) MPLS
10 6 (1.40%) BGP
10 6 (1.40%) Ethernet
10 6 (1.40%) InfiniBand
10 6 (1.40%) Internet
10 6 (1.40%) NetScaler
10 6 (1.40%) SAN
11 5 (1.17%) OSPF
11 5 (1.17%) SMTP
Database & Business Intelligence
1 12 (2.80%) Tableau
2 10 (2.33%) MongoDB
3 9 (2.10%) Power BI
4 7 (1.63%) MySQL
5 6 (1.40%) PostgreSQL
5 6 (1.40%) Relational Database
6 5 (1.17%) Amazon Redshift
6 5 (1.17%) Elasticsearch
7 4 (0.93%) Data Warehouse
7 4 (0.93%) SQL Server
8 3 (0.70%) Geospatial Data
8 3 (0.70%) GIS
8 3 (0.70%) Metadata
8 3 (0.70%) Oracle BI Publisher
8 3 (0.70%) Oracle Database
8 3 (0.70%) Oracle Reports
8 3 (0.70%) Pentaho
8 3 (0.70%) QGIS
8 3 (0.70%) SQL Server Integration Services
9 2 (0.47%) Flink
Development Applications
1 33 (7.69%) JIRA
2 20 (4.66%) Git
3 13 (3.03%) Jenkins
4 11 (2.56%) GitLab
5 4 (0.93%) JMeter
6 3 (0.70%) CircleCI
7 2 (0.47%) Postman
7 2 (0.47%) Selenium
8 1 (0.23%) Browser DevTools
8 1 (0.23%) Cucumber
8 1 (0.23%) SonarQube
8 1 (0.23%) Visual Studio
General
1 153 (35.66%) Social Skills
2 68 (15.85%) Analytical Skills
3 55 (12.82%) Finance
4 48 (11.19%) Public Sector
5 18 (4.20%) Organisational Skills
6 17 (3.96%) Telecoms
7 16 (3.73%) Banking
8 15 (3.50%) Documentation Skills
9 12 (2.80%) Retail
10 7 (1.63%) Law
10 7 (1.63%) Legal
10 7 (1.63%) Military
11 6 (1.40%) Investment Banking
11 6 (1.40%) Spanish Language
12 5 (1.17%) Influencing Skills
12 5 (1.17%) Pharmaceutical
13 4 (0.93%) Billing
13 4 (0.93%) Financial Institution
13 4 (0.93%) Front Office
13 4 (0.93%) Inclusion and Diversity
Job Titles
1 89 (20.75%) Analyst
2 31 (7.23%) Support Analyst
3 28 (6.53%) Lead
4 25 (5.83%) Senior
5 22 (5.13%) IT Support
6 21 (4.90%) Consultant
6 21 (4.90%) Service Manager
7 20 (4.66%) Network Engineer
8 19 (4.43%) Developer
9 17 (3.96%) Incident Manager
9 17 (3.96%) IT Analyst
9 17 (3.96%) Service Analyst
9 17 (3.96%) Support Engineer
10 15 (3.50%) DevOps Engineer
10 15 (3.50%) Technical Support
11 14 (3.26%) Desktop Support
11 14 (3.26%) Support Officer
12 13 (3.03%) Data Analyst
12 13 (3.03%) Infrastructure Engineer
12 13 (3.03%) Security Engineer
Libraries, Frameworks & Software Standards
1 23 (5.36%) REST
2 12 (2.80%) Kafka
3 8 (1.86%) Spring
3 8 (1.86%) Spring Boot
4 7 (1.63%) React
5 6 (1.40%) JSON
6 5 (1.17%) RESTful
7 4 (0.93%) .NET
7 4 (0.93%) 802.1X
7 4 (0.93%) Elastic Stack
7 4 (0.93%) Oracle Fusion
7 4 (0.93%) RabbitMQ
7 4 (0.93%) SOAP
8 3 (0.70%) AngularJS
8 3 (0.70%) PySpark
9 2 (0.47%) Loki
9 2 (0.47%) Node.js
9 2 (0.47%) OpenTelemetry
9 2 (0.47%) Smart Contracts
9 2 (0.47%) XML
Miscellaneous
1 29 (6.76%) Management Information System
2 26 (6.06%) Data Centre
2 26 (6.06%) Onboarding
3 21 (4.90%) Self-Motivation
4 15 (3.50%) Enterprise Software
5 14 (3.26%) CMDB
6 12 (2.80%) PKI
7 11 (2.56%) Data Protection Act
8 10 (2.33%) Legacy Systems
9 9 (2.10%) Security Operations Centre
10 8 (1.86%) BYOD
10 8 (1.86%) Cloud Native
10 8 (1.86%) Hybrid Cloud
11 7 (1.63%) Clustering
11 7 (1.63%) Virtual Team
12 6 (1.40%) Enterprise Storage
12 6 (1.40%) Security Posture
13 5 (1.17%) Distributed Systems
13 5 (1.17%) e-Learning
13 5 (1.17%) Private Cloud
Operating Systems
1 90 (20.98%) Windows
2 66 (15.38%) Linux
3 29 (6.76%) Unix
4 21 (4.90%) Windows 10
5 18 (4.20%) Windows Server
6 5 (1.17%) Red Hat Enterprise Linux
6 5 (1.17%) Windows Server 2003
7 3 (0.70%) Mac OS
7 3 (0.70%) Ubuntu
7 3 (0.70%) VMS
7 3 (0.70%) Windows 7
8 2 (0.47%) Android
8 2 (0.47%) Apple iOS
8 2 (0.47%) Debian
Processes & Methodologies
1 128 (29.84%) ITIL
2 102 (23.78%) Continuous Improvement
3 73 (17.02%) Service Management
4 72 (16.78%) Problem-Solving
5 69 (16.08%) DevOps
5 69 (16.08%) ITSM
6 66 (15.38%) Root Cause Analysis
7 64 (14.92%) Problem Management
8 62 (14.45%) Change Management
9 60 (13.99%) Incident Response
10 57 (13.29%) Customer Service
11 55 (12.82%) Agile
12 53 (12.35%) Service Delivery
13 47 (10.96%) Observability
14 46 (10.72%) Cybersecurity
14 46 (10.72%) Stakeholder Management
15 45 (10.49%) CI/CD
16 42 (9.79%) Site Reliability Engineering
17 38 (8.86%) Information Security
18 37 (8.62%) Analytics
Programming Languages
1 48 (11.19%) Python
2 41 (9.56%) PowerShell
3 35 (8.16%) SQL
4 24 (5.59%) Java
5 14 (3.26%) Bash
6 8 (1.86%) Go
7 6 (1.40%) C#
7 6 (1.40%) Shell Script
7 6 (1.40%) TypeScript
8 5 (1.17%) JavaScript
9 4 (0.93%) PL/SQL
10 2 (0.47%) Bicep
10 2 (0.47%) Kusto Query Language
10 2 (0.47%) Rust
10 2 (0.47%) Solidity
10 2 (0.47%) VB
11 1 (0.23%) C
11 1 (0.23%) Kotlin
11 1 (0.23%) Scala
11 1 (0.23%) VBA
Qualifications
1 111 (25.87%) Security Cleared
2 76 (17.72%) SC Cleared
3 41 (9.56%) Degree
4 23 (5.36%) DV Cleared
5 22 (5.13%) CISSP
6 14 (3.26%) CISM
6 14 (3.26%) ITIL Certification
7 10 (2.33%) Azure Certification
8 8 (1.86%) GIAC
8 8 (1.86%) Microsoft Certification
9 7 (1.63%) Computer Science Degree
9 7 (1.63%) Master's Degree
10 6 (1.40%) Cisco Certification
11 5 (1.17%) AWS Certification
11 5 (1.17%) CCNP
11 5 (1.17%) CISA
11 5 (1.17%) ITIL Foundation Certificate
12 4 (0.93%) CCNA
12 4 (0.93%) IBM Certification
13 3 (0.70%) A+ Certification
Quality Assurance & Compliance
1 56 (13.05%) SLA
2 20 (4.66%) GDPR
2 20 (4.66%) ISO/IEC 27001
2 20 (4.66%) NIST
3 14 (3.26%) PCI DSS
4 10 (2.33%) Actionable Recommendations
4 10 (2.33%) Sarbanes-Oxley
5 9 (2.10%) QA
6 6 (1.40%) Data Quality
6 6 (1.40%) GRC
7 4 (0.93%) NCSC
7 4 (0.93%) PMO
7 4 (0.93%) SOC 2
8 2 (0.47%) COBIT
8 2 (0.47%) GxP
8 2 (0.47%) ISO 31000
8 2 (0.47%) ISO/IEC 20000
9 1 (0.23%) ISO 9001
9 1 (0.23%) JSP 440
9 1 (0.23%) RMADS
System Software
1 34 (7.93%) Active Directory
2 18 (4.20%) Docker
3 9 (2.10%) Virtual Machines
4 8 (1.86%) VMware Infrastructure
5 7 (1.63%) Hyper-V
6 5 (1.17%) BitLocker
6 5 (1.17%) Microsoft App-V
6 5 (1.17%) VMware ESXi
7 2 (0.47%) VMware Workstation
8 1 (0.23%) Firmware
8 1 (0.23%) NLBS
8 1 (0.23%) Slurm Workload Manager
8 1 (0.23%) Virtual Desktop
8 1 (0.23%) vSphere
8 1 (0.23%) XenDesktop
Systems Management
1 41 (9.56%) Terraform
2 38 (8.86%) Ansible
3 34 (7.93%) Kubernetes
4 31 (7.23%) Grafana
5 19 (4.43%) Prometheus
6 16 (3.73%) SCCM
7 9 (2.10%) Puppet
8 7 (1.63%) Microsoft Intune
9 6 (1.40%) CASB
9 6 (1.40%) SCOrch
10 5 (1.17%) Argo
10 5 (1.17%) Salt
10 5 (1.17%) TeamSite
10 5 (1.17%) vCenter Server
10 5 (1.17%) vMotion
11 4 (0.93%) Pingdom
11 4 (0.93%) QRadar
12 3 (0.70%) Single Sign-On
13 2 (0.47%) HP ALM
13 2 (0.47%) Opsview
Vendors
1 88 (20.51%) Microsoft
2 77 (17.95%) ServiceNow
3 30 (6.99%) Splunk
4 28 (6.53%) Remedy
5 22 (5.13%) Cisco
5 22 (5.13%) Oracle
6 18 (4.20%) Google
7 16 (3.73%) Citrix
8 14 (3.26%) SAP
9 13 (3.03%) Palo Alto
10 12 (2.80%) VMware
11 11 (2.56%) Dynatrace
12 10 (2.33%) Atlassian
13 9 (2.10%) AppDynamics
13 9 (2.10%) F5
13 9 (2.10%) PagerDuty
14 8 (1.86%) Aruba
15 7 (1.63%) CheckPoint
15 7 (1.63%) IBM
16 6 (1.40%) Salesforce