Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers vacancies from the 6 months leading up to 18 September 2025, with comparisons to the same periods in the previous two years.

6 months to
18 Sep 2025
Same period 2024 Same period 2023
Rank 171 145 141
Rank change year-on-year -26 -4 +41
Contract jobs citing Incident Management 455 559 799
As % of all contract jobs advertised in England 1.64% 1.70% 1.91%
As % of the Processes & Methodologies category 1.80% 1.97% 2.14%
Number of daily rates quoted 265 284 490
10th Percentile £255 £208 £231
25th Percentile £363 £363 £398
Median daily rate (50th Percentile) £500 £500 £550
Median % change year-on-year - -9.09% +20.88%
75th Percentile £600 £638 £650
90th Percentile £675 £781 £738
UK median daily rate £500 £500 £540
% change year-on-year - -7.41% +18.68%
Number of hourly rates quoted 64 116 120
10th Percentile £14.47 £14.62 £13.41
25th Percentile £14.99 £15.00 £15.23
Median hourly rate £18.86 £16.23 £19.81
Median % change year-on-year +16.20% -18.07% +0.74%
75th Percentile £63.40 £16.85 £43.75
90th Percentile £91.05 £21.37 £83.40
UK median hourly rate £17.79 £16.23 £19.81
% change year-on-year +9.61% -18.07% +0.74%

All Process and Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,260 28,349 37,379
As % of all contract IT jobs advertised in England 90.90% 86.08% 89.16%
Number of daily rates quoted 16,060 17,666 25,846
10th Percentile £300 £313 £319
25th Percentile £405 £420 £430
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £645 £656
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 1,499 1,306 1,419
10th Percentile £14.38 £14.92 £14.25
25th Percentile £17.87 £20.00 £19.00
Median hourly rate £25.15 £43.00 £43.90
Median % change year-on-year -41.51% -2.05% +51.38%
75th Percentile £50.00 £66.50 £65.00
90th Percentile £68.00 £75.00 £77.60
UK median hourly rate £25.15 £43.00 £43.00
% change year-on-year -41.51% - +48.28%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 18 September 2025.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 18 September 2025.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 18 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -14 155 £500 - 112
North of England +9 105 £516 +8.63% 88
South East +13 73 £450 -6.15% 112
Yorkshire +17 62 £530 -15.20% 29
East of England -26 56 £475 +94.87% 39
North West -19 45 £500 +8.11% 52
Midlands -8 31 £520 +2.97% 84
West Midlands -3 28 £525 +2.44% 36
South West -10 24 £525 -11.02% 36
North East 0 4 £650 +60.00% 8
East Midlands -1 3 £450 -1.10% 45
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (6.37%) Confluence
2 14 (3.08%) Microsoft Exchange
3 13 (2.86%) Apache
3 13 (2.86%) WebLogic
4 9 (1.98%) SharePoint
5 5 (1.10%) IIS
6 3 (0.66%) CICS
6 3 (0.66%) SharePoint 2010
7 2 (0.44%) WebSphere
8 1 (0.22%) Apache Airflow
8 1 (0.22%) CMS
8 1 (0.22%) Drupal
8 1 (0.22%) Tomcat
8 1 (0.22%) WordPress
Applications
1 49 (10.77%) Microsoft Office
2 38 (8.35%) Microsoft Excel
3 33 (7.25%) Microsoft PowerPoint
4 3 (0.66%) InfoPath
5 1 (0.22%) Chatbot
Business Applications
1 3 (0.66%) Remedy ITSM
2 2 (0.44%) assyst
2 2 (0.44%) Kondor
2 2 (0.44%) ProductWriter
3 1 (0.22%) Endur
3 1 (0.22%) iTrent
3 1 (0.22%) Oracle Applications
3 1 (0.22%) Oracle Assets
3 1 (0.22%) Oracle Cash Management
3 1 (0.22%) Oracle EBS
3 1 (0.22%) Oracle ERP
3 1 (0.22%) Oracle Payables
3 1 (0.22%) Oracle Receivables
3 1 (0.22%) Oracle Subledger Accounting
3 1 (0.22%) Salesforce CRM
3 1 (0.22%) SAP BPC
3 1 (0.22%) SAP HR
3 1 (0.22%) SAP Oil and Gas
3 1 (0.22%) SAP S/4HANA
3 1 (0.22%) SAP SCM
Cloud Services
1 72 (15.82%) Microsoft 365
2 68 (14.95%) Azure
3 60 (13.19%) AWS
4 35 (7.69%) Entra ID
5 22 (4.84%) Azure Monitor
6 13 (2.86%) IaaS
7 12 (2.64%) GCP
8 10 (2.20%) Power Platform
9 8 (1.76%) Azure DevOps
9 8 (1.76%) SaaS
10 7 (1.54%) AWS CloudFormation
10 7 (1.54%) Power Automate
11 5 (1.10%) Amazon CloudWatch
11 5 (1.10%) Azure AKS
12 4 (0.88%) Azure Storage
12 4 (0.88%) Azure Table
12 4 (0.88%) GitHub Actions
12 4 (0.88%) Google Kubernetes Engine
12 4 (0.88%) OCI
12 4 (0.88%) Slack
Communications & Networking
1 42 (9.23%) Firewall
2 22 (4.84%) Wi-Fi
3 17 (3.74%) VPN
4 15 (3.30%) Wireless
5 14 (3.08%) Network Security
6 13 (2.86%) WAN
7 12 (2.64%) DNS
8 11 (2.42%) LAN
9 10 (2.20%) DHCP
10 9 (1.98%) TCP/IP
11 7 (1.54%) HTTP
12 6 (1.32%) 4G
12 6 (1.32%) SSH
12 6 (1.32%) VoIP
12 6 (1.32%) Wireshark
13 5 (1.10%) BGP
13 5 (1.10%) FTP
13 5 (1.10%) Intrusion Detection
13 5 (1.10%) OSPF
13 5 (1.10%) SAN
Database & Business Intelligence
1 7 (1.54%) NoSQL
2 6 (1.32%) Azure SQL Database
2 6 (1.32%) Power BI
2 6 (1.32%) SAP HANA
2 6 (1.32%) SQL Server
3 5 (1.10%) Oracle Reports
4 4 (0.88%) DB2
4 4 (0.88%) DynamoDB
5 3 (0.66%) Amazon RDS
5 3 (0.66%) MongoDB
5 3 (0.66%) OLTP
5 3 (0.66%) PostgreSQL
6 2 (0.44%) BusinessObjects
6 2 (0.44%) Elasticsearch
6 2 (0.44%) SQL Server Integration Services
6 2 (0.44%) Tableau
7 1 (0.22%) Amazon Redshift
7 1 (0.22%) Oracle BI Publisher
7 1 (0.22%) Oracle Database
7 1 (0.22%) Relational Database
Development Applications
1 55 (12.09%) JIRA
2 15 (3.30%) ScriptRunner
3 7 (1.54%) GitLab
4 5 (1.10%) Selenium
4 5 (1.10%) SonarQube
5 4 (0.88%) CircleCI
5 4 (0.88%) Gradle
5 4 (0.88%) Jenkins
5 4 (0.88%) Maven
6 3 (0.66%) Cypress.io
6 3 (0.66%) Octopus Deploy
6 3 (0.66%) TeamCity
7 1 (0.22%) Git
General
1 204 (44.84%) Social Skills
2 76 (16.70%) Finance
3 66 (14.51%) Analytical Skills
4 36 (7.91%) Banking
5 34 (7.47%) Public Sector
6 30 (6.59%) Retail
7 26 (5.71%) Inclusion and Diversity
8 25 (5.49%) Military
9 10 (2.20%) Documentation Skills
9 10 (2.20%) Investment Banking
10 9 (1.98%) Legal
11 8 (1.76%) German Language
12 7 (1.54%) Telecoms
13 5 (1.10%) Organisational Skills
13 5 (1.10%) Retail Banking
14 3 (0.66%) Aerospace
14 3 (0.66%) Front Office
14 3 (0.66%) Presentation Skills
15 2 (0.44%) Back Office
15 2 (0.44%) Financial Institution
Job Titles
1 78 (17.14%) Analyst
2 47 (10.33%) Incident Manager
3 36 (7.91%) Senior
4 34 (7.47%) Service Analyst
5 31 (6.81%) Lead
6 25 (5.49%) Service Desk Analyst
7 23 (5.05%) IT Support
8 21 (4.62%) Consultant
8 21 (4.62%) Infrastructure Engineer
8 21 (4.62%) Support Engineer
9 19 (4.18%) Support Manager
10 18 (3.96%) IT Manager
11 16 (3.52%) 1st Line Support
11 16 (3.52%) Major Incident Manager
11 16 (3.52%) Security Engineer
11 16 (3.52%) Service Manager
12 14 (3.08%) Senior Infrastructure Engineer
13 13 (2.86%) Security Analyst
14 12 (2.64%) 1st Line Support Manager
14 12 (2.64%) IT Support Manager
Libraries, Frameworks & Software Standards
1 8 (1.76%) REST
2 6 (1.32%) .NET
2 6 (1.32%) SOAP
3 5 (1.10%) Node.js
3 5 (1.10%) RESTful
4 4 (0.88%) .NET Core
4 4 (0.88%) ADO
4 4 (0.88%) ARM Templates
4 4 (0.88%) HTML
4 4 (0.88%) React
4 4 (0.88%) Web Services
4 4 (0.88%) XML
4 4 (0.88%) XMPP
5 3 (0.66%) GraphQL
5 3 (0.66%) Middleware
5 3 (0.66%) Playwright
5 3 (0.66%) Puppeteer
6 2 (0.44%) Ajax
6 2 (0.44%) CSS
6 2 (0.44%) WebSphere MQ
Miscellaneous
1 27 (5.93%) Management Information System
2 23 (5.05%) Data Centre
3 22 (4.84%) iPhone
4 21 (4.62%) Smartphone
5 20 (4.40%) Self-Motivation
6 15 (3.30%) Security Operations Centre
7 12 (2.64%) CMDB
8 9 (1.98%) Cloud Native
8 9 (1.98%) Onboarding
9 8 (1.76%) Distributed Systems
10 7 (1.54%) Hybrid Cloud
11 6 (1.32%) Data Protection Act
11 6 (1.32%) Legacy Applications
11 6 (1.32%) Security Posture
11 6 (1.32%) Tandem
12 5 (1.10%) Cyber Threat
12 5 (1.10%) PKI
12 5 (1.10%) Product Ownership
12 5 (1.10%) Video Conferencing
13 4 (0.88%) Mobile App
Operating Systems
1 76 (16.70%) Windows
2 30 (6.59%) Unix
3 26 (5.71%) Linux
4 25 (5.49%) Mac OS
5 14 (3.08%) Windows 10
6 12 (2.64%) Windows Server
7 4 (0.88%) Apple iOS
8 3 (0.66%) Solaris
8 3 (0.66%) Windows 7
8 3 (0.66%) Windows Server 2012
8 3 (0.66%) Windows Server 2016
9 2 (0.44%) Oracle Linux
9 2 (0.44%) zOS
10 1 (0.22%) Android
10 1 (0.22%) Mac OS X
10 1 (0.22%) VMS
10 1 (0.22%) Windows 8
Processes & Methodologies
1 135 (29.67%) ITIL
2 113 (24.84%) Problem-Solving
3 87 (19.12%) Service Management
4 85 (18.68%) Customer Service
5 71 (15.60%) ITSM
6 65 (14.29%) Incident Response
7 61 (13.41%) Service Delivery
8 60 (13.19%) Continuous Improvement
9 56 (12.31%) Agile
10 54 (11.87%) Change Management
11 52 (11.43%) Migration
11 52 (11.43%) Stakeholder Management
12 49 (10.77%) Problem Management
13 42 (9.23%) DevOps
14 35 (7.69%) Cybersecurity
15 33 (7.25%) Root Cause Analysis
16 32 (7.03%) Mentoring
17 30 (6.59%) CI/CD
17 30 (6.59%) Observability
18 29 (6.37%) Security Operations
Programming Languages
1 33 (7.25%) SQL
2 32 (7.03%) Python
3 27 (5.93%) PowerShell
4 20 (4.40%) Bash
4 20 (4.40%) Java
5 15 (3.30%) Groovy
6 10 (2.20%) C#
7 6 (1.32%) Bicep
7 6 (1.32%) JavaScript
7 6 (1.32%) TypeScript
8 4 (0.88%) Shell Script
9 3 (0.66%) JCL
10 2 (0.44%) COBOL
10 2 (0.44%) Kusto Query Language
10 2 (0.44%) T-SQL
11 1 (0.22%) ABAP
11 1 (0.22%) CLIST
11 1 (0.22%) Go
11 1 (0.22%) PromQL
11 1 (0.22%) VBA
Qualifications
1 105 (23.08%) Security Cleared
2 89 (19.56%) SC Cleared
3 39 (8.57%) Degree
4 27 (5.93%) Microsoft Certification
5 18 (3.96%) Cisco Certification
6 16 (3.52%) A+ Certification
7 14 (3.08%) CCNA
7 14 (3.08%) Computer Science Degree
7 14 (3.08%) ITIL Certification
7 14 (3.08%) MCSA
8 13 (2.86%) DV Cleared
9 11 (2.42%) CCNP
9 11 (2.42%) CISSP
10 8 (1.76%) Azure Certification
11 7 (1.54%) BPSS Clearance
12 6 (1.32%) CISM
13 5 (1.10%) CISA
14 4 (0.88%) CCIE
14 4 (0.88%) MCSE
14 4 (0.88%) Server+ Certification
Quality Assurance & Compliance
1 29 (6.37%) GDPR
2 27 (5.93%) NIST
3 22 (4.84%) SLA
4 17 (3.74%) ISO/IEC 27001
5 15 (3.30%) JSP 440
5 15 (3.30%) NCSC
6 14 (3.08%) Sarbanes-Oxley
7 13 (2.86%) NIST 800
8 7 (1.54%) QA
9 5 (1.10%) PCI DSS
10 3 (0.66%) COBIT
10 3 (0.66%) GRC
10 3 (0.66%) RMADS
11 2 (0.44%) Actionable Recommendations
11 2 (0.44%) Cyber Essentials
11 2 (0.44%) GxP
11 2 (0.44%) HIPAA
12 1 (0.22%) COSO
12 1 (0.22%) ISO 14001
12 1 (0.22%) ISO 9001
System Software
1 54 (11.87%) Active Directory
2 13 (2.86%) Firmware
3 9 (1.98%) Docker
4 3 (0.66%) Hyper-V
4 3 (0.66%) VMware Infrastructure
5 2 (0.44%) Time Sharing Option
5 2 (0.44%) Virtual Machines
5 2 (0.44%) VMware NSX
6 1 (0.22%) Job Entry Subsystem
6 1 (0.22%) RACF
6 1 (0.22%) Virtual Desktop
6 1 (0.22%) VMware ESXi
6 1 (0.22%) XenApp
6 1 (0.22%) XenDesktop
Systems Management
1 30 (6.59%) Terraform
2 25 (5.49%) Jamf Pro
3 21 (4.62%) Kubernetes
4 17 (3.74%) Grafana
5 10 (2.20%) Microsoft Intune
6 9 (1.98%) Prometheus
6 9 (1.98%) SCCM
7 7 (1.54%) FortiGate
8 6 (1.32%) Ansible
9 4 (0.88%) Argo
10 3 (0.66%) Symantec Endpoint Protection
10 3 (0.66%) Systems Management Server (SMS)
11 2 (0.44%) CASB
11 2 (0.44%) CSIRT
11 2 (0.44%) OpenView
11 2 (0.44%) OPNET
11 2 (0.44%) SCOrch
12 1 (0.22%) Istio
12 1 (0.22%) Single Sign-On
12 1 (0.22%) vCenter Server
Vendors
1 124 (27.25%) Microsoft
2 89 (19.56%) ServiceNow
3 33 (7.25%) Cisco
4 27 (5.93%) Apple
5 26 (5.71%) Oracle
5 26 (5.71%) Splunk
6 20 (4.40%) Citrix
7 18 (3.96%) Dynatrace
8 15 (3.30%) Atlassian
9 13 (2.86%) AppDynamics
9 13 (2.86%) F5
9 13 (2.86%) VMware
10 10 (2.20%) IBM
10 10 (2.20%) Remedy
11 8 (1.76%) SAP
12 7 (1.54%) CrowdStrike
12 7 (1.54%) Google
12 7 (1.54%) Palo Alto
13 6 (1.32%) SolarWinds
14 5 (1.10%) Qualys