Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 14 March 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Mar 2026
Same period 2025 Same period 2024
Rank 220 161 133
Rank change year-on-year -59 -28 +10
Contract jobs citing Incident Management 441 429 673
As % of all contract jobs in England 1.20% 1.74% 1.77%
As % of the Processes & Methodologies category 1.38% 1.92% 2.04%
Number of daily rates quoted 272 255 387
10th Percentile £260 £200 £195
25th Percentile £372 £350 £348
Median daily rate (50th Percentile) £475 £488 £513
Median % change year-on-year -2.56% -4.88% +2.50%
75th Percentile £575 £597 £588
90th Percentile £638 £675 £680
UK median daily rate £475 £475 £511
% change year-on-year - -7.09% +2.25%
Number of hourly rates quoted 22 44 115
10th Percentile - £14.99 £14.06
25th Percentile £12.50 £15.44 £14.16
Median hourly rate £16.00 £21.46 £18.00
Median % change year-on-year -25.44% +19.22% -9.14%
75th Percentile £20.15 £28.25 £25.00
90th Percentile £27.72 £70.00 £66.50
UK median hourly rate £16.00 £21.46 £17.86
% change year-on-year -25.44% +20.16% -9.84%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,861 22,379 32,986
As % of all contract IT jobs advertised in England 86.53% 90.57% 86.95%
Number of daily rates quoted 20,379 14,469 21,822
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,986 803 2,148
10th Percentile £15.31 £15.25 £13.00
25th Percentile £18.87 £21.03 £16.06
Median hourly rate £30.32 £34.50 £32.50
Median % change year-on-year -12.12% +6.15% -9.72%
75th Percentile £65.00 £65.00 £57.50
90th Percentile £75.00 £77.50 £70.00
UK median hourly rate £30.00 £32.50 £32.50
% change year-on-year -7.69% - -7.14%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 14 March 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 14 March 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 14 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -30 181 £504 +0.75% 63
South East +4 103 £450 +2.86% 58
North of England -77 67 £465 +14.25% 37
Midlands -40 42 £415 -30.83% 13
North West -45 36 £431 +3.17% 24
West Midlands -53 35 £415 -33.60% 8
South West -42 28 £538 +7.50% 15
Yorkshire -54 26 £495 +115.22% 12
East of England -66 20 £543 -1.36% 11
East Midlands -24 7 £425 +21.43% 5
North East -16 4 £224 -36.07% 2
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.54%) Microsoft Exchange
2 17 (3.85%) SharePoint
3 13 (2.95%) Confluence
4 4 (0.91%) BizTalk Server
4 4 (0.91%) IIS
4 4 (0.91%) Oracle Self-Service HR
5 3 (0.68%) Apache
5 3 (0.68%) GeoServer
5 3 (0.68%) Oracle Workflow
5 3 (0.68%) Smallworld
6 2 (0.45%) NetWeaver
7 1 (0.23%) Apache Airflow
7 1 (0.23%) Palantir Foundry
7 1 (0.23%) WebLogic
Applications
1 34 (7.71%) Microsoft Office
2 26 (5.90%) Microsoft Excel
3 5 (1.13%) Microsoft PowerPoint
4 2 (0.45%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.63%) Remedy ITSM
2 4 (0.91%) Oracle Cash Management
2 4 (0.91%) Oracle Payables
2 4 (0.91%) Oracle Receivables
2 4 (0.91%) SAP S/4HANA
3 3 (0.68%) Oracle Assets
3 3 (0.68%) Oracle Procure-to-Pay
4 2 (0.45%) assyst
4 2 (0.45%) ION MarketView
4 2 (0.45%) Kondor
4 2 (0.45%) Oracle General Ledger
4 2 (0.45%) ProductWriter
4 2 (0.45%) SAP HR
5 1 (0.23%) SAP BPC
5 1 (0.23%) SAP EHS
5 1 (0.23%) SAP ERP
Cloud Services
1 109 (24.72%) Azure
2 81 (18.37%) AWS
3 46 (10.43%) Microsoft 365
4 31 (7.03%) GCP
5 22 (4.99%) GitHub
6 18 (4.08%) Entra ID
7 17 (3.85%) Google Workspace
8 16 (3.63%) Azure DevOps
8 16 (3.63%) Azure Monitor
8 16 (3.63%) GitHub Actions
9 13 (2.95%) AWS CloudFormation
10 12 (2.72%) IaaS
11 11 (2.49%) PaaS
11 11 (2.49%) SaaS
12 9 (2.04%) Power Platform
13 8 (1.81%) Amazon EKS
13 8 (1.81%) OneDrive
13 8 (1.81%) OpenShift
14 7 (1.59%) Amazon CloudWatch
14 7 (1.59%) Slack
Communications & Networking
1 41 (9.30%) Firewall
2 22 (4.99%) VPN
3 21 (4.76%) DNS
4 17 (3.85%) Network Security
4 17 (3.85%) TCP/IP
4 17 (3.85%) Wireless
5 15 (3.40%) Wi-Fi
6 13 (2.95%) DHCP
6 13 (2.95%) WAN
7 10 (2.27%) HTTP
7 10 (2.27%) LAN
7 10 (2.27%) MPLS
8 7 (1.59%) BGP
9 6 (1.36%) Ethernet
9 6 (1.36%) InfiniBand
9 6 (1.36%) Internet
9 6 (1.36%) NetScaler
9 6 (1.36%) OSPF
9 6 (1.36%) SAN
9 6 (1.36%) SMTP
Database & Business Intelligence
1 12 (2.72%) Tableau
2 10 (2.27%) MongoDB
3 9 (2.04%) Power BI
4 8 (1.81%) MySQL
4 8 (1.81%) SQL Server
5 6 (1.36%) Amazon Redshift
5 6 (1.36%) Elasticsearch
5 6 (1.36%) PostgreSQL
5 6 (1.36%) Relational Database
6 4 (0.91%) Data Warehouse
6 4 (0.91%) Oracle BI Publisher
6 4 (0.91%) Pentaho
7 3 (0.68%) Geospatial Data
7 3 (0.68%) GIS
7 3 (0.68%) Metadata
7 3 (0.68%) Oracle Database
7 3 (0.68%) Oracle Reports
7 3 (0.68%) QGIS
7 3 (0.68%) SQL Server Integration Services
8 2 (0.45%) Amazon RDS
Development Applications
1 33 (7.48%) JIRA
2 21 (4.76%) Git
3 13 (2.95%) Jenkins
4 11 (2.49%) GitLab
5 4 (0.91%) JMeter
6 3 (0.68%) CircleCI
7 2 (0.45%) Postman
7 2 (0.45%) Selenium
8 1 (0.23%) Browser DevTools
8 1 (0.23%) Cucumber
8 1 (0.23%) SonarQube
8 1 (0.23%) Visual Studio
General
1 151 (34.24%) Social Skills
2 71 (16.10%) Analytical Skills
3 59 (13.38%) Finance
4 50 (11.34%) Public Sector
5 17 (3.85%) Telecoms
6 16 (3.63%) Banking
6 16 (3.63%) Organisational Skills
7 15 (3.40%) Documentation Skills
8 12 (2.72%) Retail
9 8 (1.81%) Military
10 7 (1.59%) Law
10 7 (1.59%) Legal
11 6 (1.36%) Investment Banking
11 6 (1.36%) Spanish Language
12 5 (1.13%) Financial Institution
12 5 (1.13%) General Ledger
12 5 (1.13%) Inclusion and Diversity
12 5 (1.13%) Pharmaceutical
13 4 (0.91%) Front Office
13 4 (0.91%) Influencing Skills
Job Titles
1 87 (19.73%) Analyst
2 30 (6.80%) Support Analyst
3 29 (6.58%) Lead
4 27 (6.12%) Senior
5 24 (5.44%) Service Manager
6 23 (5.22%) Consultant
7 20 (4.54%) Developer
7 20 (4.54%) IT Support
7 20 (4.54%) Network Engineer
8 17 (3.85%) Incident Manager
8 17 (3.85%) IT Analyst
8 17 (3.85%) Service Analyst
8 17 (3.85%) Support Engineer
9 15 (3.40%) DevOps Engineer
9 15 (3.40%) Infrastructure Engineer
9 15 (3.40%) Site Reliability Engineer
10 14 (3.17%) Desktop Support
11 13 (2.95%) Data Analyst
11 13 (2.95%) Security Engineer
11 13 (2.95%) Technical Support
Libraries, Frameworks & Software Standards
1 23 (5.22%) REST
2 12 (2.72%) Kafka
3 8 (1.81%) .NET
3 8 (1.81%) Spring
3 8 (1.81%) Spring Boot
4 7 (1.59%) React
5 6 (1.36%) JSON
6 5 (1.13%) .NET Framework
6 5 (1.13%) Oracle Fusion
6 5 (1.13%) RESTful
7 4 (0.91%) 802.1X
7 4 (0.91%) Elastic Stack
7 4 (0.91%) RabbitMQ
8 3 (0.68%) AngularJS
8 3 (0.68%) PySpark
8 3 (0.68%) SOAP
8 3 (0.68%) XML
9 2 (0.45%) ADO
9 2 (0.45%) Flash
9 2 (0.45%) Middleware
Miscellaneous
1 29 (6.58%) Management Information System
2 26 (5.90%) Data Centre
2 26 (5.90%) Onboarding
3 21 (4.76%) Self-Motivation
4 14 (3.17%) CMDB
4 14 (3.17%) Enterprise Software
4 14 (3.17%) Legacy Systems
5 13 (2.95%) PKI
6 10 (2.27%) Data Protection Act
6 10 (2.27%) Hybrid Cloud
7 9 (2.04%) Security Operations Centre
8 8 (1.81%) BYOD
8 8 (1.81%) Cloud Native
8 8 (1.81%) Clustering
9 7 (1.59%) Enterprise Storage
9 7 (1.59%) Virtual Team
10 6 (1.36%) Security Posture
11 5 (1.13%) Distributed Systems
11 5 (1.13%) Operational Technology
11 5 (1.13%) Private Cloud
Operating Systems
1 93 (21.09%) Windows
2 66 (14.97%) Linux
3 28 (6.35%) Unix
4 24 (5.44%) Windows Server
5 21 (4.76%) Windows 10
6 6 (1.36%) Windows Server 2003
7 5 (1.13%) Red Hat Enterprise Linux
8 3 (0.68%) Mac OS
8 3 (0.68%) Ubuntu
8 3 (0.68%) VMS
8 3 (0.68%) Windows 7
9 2 (0.45%) Android
9 2 (0.45%) Apple iOS
9 2 (0.45%) Debian
Processes & Methodologies
1 129 (29.25%) ITIL
2 101 (22.90%) Continuous Improvement
3 74 (16.78%) DevOps
3 74 (16.78%) Service Management
4 73 (16.55%) Problem-Solving
5 72 (16.33%) Root Cause Analysis
6 71 (16.10%) ITSM
7 66 (14.97%) Problem Management
8 63 (14.29%) Change Management
9 62 (14.06%) Incident Response
10 56 (12.70%) Agile
10 56 (12.70%) Service Delivery
11 54 (12.24%) Customer Service
12 49 (11.11%) Observability
13 48 (10.88%) Stakeholder Management
14 47 (10.66%) CI/CD
15 46 (10.43%) Site Reliability Engineering
16 45 (10.20%) Cybersecurity
17 39 (8.84%) Analytics
18 37 (8.39%) Information Security
Programming Languages
1 51 (11.56%) Python
2 47 (10.66%) PowerShell
3 37 (8.39%) SQL
4 23 (5.22%) Java
5 14 (3.17%) Bash
6 8 (1.81%) Go
7 6 (1.36%) C#
7 6 (1.36%) Shell Script
7 6 (1.36%) TypeScript
8 5 (1.13%) JavaScript
8 5 (1.13%) PL/SQL
9 2 (0.45%) Bicep
9 2 (0.45%) Kusto Query Language
9 2 (0.45%) Rust
9 2 (0.45%) Solidity
9 2 (0.45%) VB
10 1 (0.23%) C
10 1 (0.23%) Kotlin
10 1 (0.23%) Scala
10 1 (0.23%) VBA
Qualifications
1 121 (27.44%) Security Cleared
2 84 (19.05%) SC Cleared
3 41 (9.30%) Degree
4 25 (5.67%) DV Cleared
5 21 (4.76%) CISSP
6 15 (3.40%) ITIL Certification
7 13 (2.95%) CISM
8 10 (2.27%) Azure Certification
9 8 (1.81%) Computer Science Degree
9 8 (1.81%) GIAC
9 8 (1.81%) Microsoft Certification
10 7 (1.59%) Cisco Certification
10 7 (1.59%) Master's Degree
11 6 (1.36%) CCNP
12 5 (1.13%) AWS Certification
12 5 (1.13%) CCNA
12 5 (1.13%) ITIL Foundation Certificate
13 4 (0.91%) CISA
13 4 (0.91%) IBM Certification
14 3 (0.68%) A+ Certification
Quality Assurance & Compliance
1 56 (12.70%) SLA
2 21 (4.76%) GDPR
3 20 (4.54%) ISO/IEC 27001
3 20 (4.54%) NIST
4 13 (2.95%) PCI DSS
5 11 (2.49%) QA
6 10 (2.27%) Actionable Recommendations
7 9 (2.04%) Sarbanes-Oxley
8 6 (1.36%) Data Quality
9 5 (1.13%) GRC
10 4 (0.91%) NCSC
10 4 (0.91%) PMO
10 4 (0.91%) SOC 2
11 3 (0.68%) GxP
12 2 (0.45%) COBIT
12 2 (0.45%) ISO 31000
12 2 (0.45%) ISO/IEC 20000
13 1 (0.23%) Cyber Essentials
13 1 (0.23%) ISO 22301
13 1 (0.23%) NIST 800
System Software
1 37 (8.39%) Active Directory
2 19 (4.31%) Docker
3 9 (2.04%) Virtual Machines
3 9 (2.04%) VMware Infrastructure
4 8 (1.81%) Hyper-V
5 6 (1.36%) BitLocker
5 6 (1.36%) Microsoft App-V
5 6 (1.36%) VMware ESXi
6 2 (0.45%) VMware Workstation
7 1 (0.23%) Firmware
7 1 (0.23%) NLBS
7 1 (0.23%) Slurm Workload Manager
7 1 (0.23%) Virtual Desktop
7 1 (0.23%) vSphere
7 1 (0.23%) XenDesktop
Systems Management
1 43 (9.75%) Terraform
2 40 (9.07%) Ansible
3 35 (7.94%) Kubernetes
4 32 (7.26%) Grafana
5 19 (4.31%) Prometheus
6 16 (3.63%) SCCM
7 10 (2.27%) Puppet
8 7 (1.59%) Microsoft Intune
9 6 (1.36%) CASB
9 6 (1.36%) SCOrch
9 6 (1.36%) vCenter Server
9 6 (1.36%) vMotion
10 5 (1.13%) Argo
10 5 (1.13%) Salt
10 5 (1.13%) TeamSite
11 4 (0.91%) Pingdom
11 4 (0.91%) QRadar
12 3 (0.68%) Single Sign-On
13 2 (0.45%) HP ALM
13 2 (0.45%) Progress Chef
Vendors
1 90 (20.41%) Microsoft
2 78 (17.69%) ServiceNow
3 30 (6.80%) Splunk
4 28 (6.35%) Remedy
5 24 (5.44%) Oracle
6 22 (4.99%) Cisco
7 18 (4.08%) Google
8 17 (3.85%) Citrix
9 15 (3.40%) SAP
10 13 (2.95%) Palo Alto
10 13 (2.95%) VMware
11 11 (2.49%) Dynatrace
12 10 (2.27%) Atlassian
13 9 (2.04%) AppDynamics
13 9 (2.04%) F5
13 9 (2.04%) PagerDuty
14 8 (1.81%) Aruba
15 7 (1.59%) CheckPoint
15 7 (1.59%) IBM
16 6 (1.36%) Salesforce