Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 18 February 2026, with comparisons to the same periods in the previous two years.

6 months to
18 Feb 2026
Same period 2025 Same period 2024
Rank 218 156 131
Rank change year-on-year -62 -25 +12
Contract jobs citing Incident Management 434 443 705
As % of all contract jobs in England 1.25% 1.72% 1.87%
As % of the Processes & Methodologies category 1.44% 1.91% 2.14%
Number of daily rates quoted 269 255 403
10th Percentile £204 £200 £196
25th Percentile £358 £367 £378
Median daily rate (50th Percentile) £475 £495 £525
Median % change year-on-year -4.04% -5.71% +5.00%
75th Percentile £575 £600 £600
90th Percentile £638 £681 £699
UK median daily rate £475 £488 £520
% change year-on-year -2.56% -6.25% +4.00%
Number of hourly rates quoted 26 50 130
10th Percentile - £15.00 £13.94
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £14.34 £16.23 £19.81
Median % change year-on-year -11.68% -18.07% -
75th Percentile £17.00 £21.46 £35.22
90th Percentile £24.48 £68.88 £73.23
UK median hourly rate £14.34 £16.23 £19.81
% change year-on-year -11.68% -18.07% -

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 30,243 23,214 32,931
As % of all contract IT jobs advertised in England 87.45% 89.92% 87.32%
Number of daily rates quoted 19,352 14,394 21,863
10th Percentile £311 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,888 728 2,002
10th Percentile £15.18 £15.62 £13.32
25th Percentile £18.24 £21.20 £16.25
Median hourly rate £25.89 £35.00 £35.00
Median % change year-on-year -26.04% - -
75th Percentile £60.61 £65.00 £61.04
90th Percentile £70.00 £75.33 £72.90
UK median hourly rate £25.15 £32.50 £35.00
% change year-on-year -22.62% -7.14% -

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 18 February 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 18 February 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 18 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -16 171 £500 -2.91% 59
South East +25 103 £413 -5.71% 59
North of England -58 76 £486 +21.50% 43
Midlands -43 40 £450 -24.21% 17
North West -40 36 £438 +2.94% 22
Yorkshire -41 35 £514 +133.47% 20
West Midlands -42 33 £466 -22.33% 11
South West -48 24 £575 +21.95% 25
East of England -66 18 £543 -1.36% 16
East Midlands -17 7 £425 +21.43% 6
North East -15 4 £224 -36.07% 2
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.61%) Microsoft Exchange
2 18 (4.15%) SharePoint
3 15 (3.46%) Confluence
4 6 (1.38%) Apache
5 4 (0.92%) BizTalk Server
5 4 (0.92%) WebLogic
6 3 (0.69%) GeoServer
6 3 (0.69%) Smallworld
7 2 (0.46%) Oracle Self-Service HR
7 2 (0.46%) Oracle Workflow
8 1 (0.23%) Apache Airflow
8 1 (0.23%) Palantir Foundry
Applications
1 41 (9.45%) Microsoft Office
2 26 (5.99%) Microsoft Excel
3 7 (1.61%) Microsoft PowerPoint
4 2 (0.46%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.69%) Remedy ITSM
2 3 (0.69%) Oracle Cash Management
2 3 (0.69%) Oracle Payables
2 3 (0.69%) Oracle Receivables
2 3 (0.69%) ProductWriter
3 2 (0.46%) assyst
3 2 (0.46%) ION MarketView
3 2 (0.46%) Kondor
3 2 (0.46%) Oracle Assets
3 2 (0.46%) Oracle Procure-to-Pay
3 2 (0.46%) SAP HR
3 2 (0.46%) SAP S/4HANA
4 1 (0.23%) Oracle General Ledger
4 1 (0.23%) SAP BPC
4 1 (0.23%) SAP EHS
4 1 (0.23%) SAP ERP
Cloud Services
1 97 (22.35%) Azure
2 71 (16.36%) AWS
3 46 (10.60%) Microsoft 365
4 28 (6.45%) GCP
5 19 (4.38%) GitHub
5 19 (4.38%) Google Workspace
6 15 (3.46%) Entra ID
7 14 (3.23%) GitHub Actions
8 12 (2.76%) Azure Monitor
9 11 (2.53%) AWS CloudFormation
9 11 (2.53%) Azure DevOps
10 10 (2.30%) SaaS
11 7 (1.61%) Amazon CloudWatch
11 7 (1.61%) OneDrive
11 7 (1.61%) OpenShift
11 7 (1.61%) PaaS
11 7 (1.61%) Power Platform
11 7 (1.61%) Slack
12 6 (1.38%) Amazon EKS
12 6 (1.38%) Serverless
Communications & Networking
1 35 (8.06%) Firewall
2 18 (4.15%) Wireless
3 17 (3.92%) VPN
3 17 (3.92%) Wi-Fi
4 15 (3.46%) TCP/IP
5 14 (3.23%) DNS
6 11 (2.53%) Network Security
6 11 (2.53%) WAN
7 10 (2.30%) HTTP
8 8 (1.84%) DHCP
8 8 (1.84%) LAN
9 6 (1.38%) Ethernet
9 6 (1.38%) FTP
9 6 (1.38%) InfiniBand
9 6 (1.38%) MPLS
9 6 (1.38%) NetScaler
9 6 (1.38%) SAN
9 6 (1.38%) Wireshark
10 5 (1.15%) BGP
11 4 (0.92%) OSPF
Database & Business Intelligence
1 10 (2.30%) MongoDB
1 10 (2.30%) Tableau
2 7 (1.61%) Power BI
3 6 (1.38%) PostgreSQL
3 6 (1.38%) Relational Database
4 4 (0.92%) Elasticsearch
4 4 (0.92%) MySQL
4 4 (0.92%) Oracle Database
4 4 (0.92%) Oracle Reports
5 3 (0.69%) Geospatial Data
5 3 (0.69%) GIS
5 3 (0.69%) Oracle BI Publisher
5 3 (0.69%) QGIS
6 2 (0.46%) Amazon RDS
6 2 (0.46%) Data Warehouse
6 2 (0.46%) DB2
6 2 (0.46%) Flink
6 2 (0.46%) Metadata
6 2 (0.46%) SQL Server
6 2 (0.46%) SQL Server Integration Services
Development Applications
1 35 (8.06%) JIRA
2 12 (2.76%) Git
3 11 (2.53%) GitLab
3 11 (2.53%) Jenkins
4 4 (0.92%) JMeter
5 3 (0.69%) CircleCI
6 2 (0.46%) Postman
6 2 (0.46%) Selenium
7 1 (0.23%) Cucumber
7 1 (0.23%) SonarQube
7 1 (0.23%) Visual Studio
General
1 165 (38.02%) Social Skills
2 69 (15.90%) Analytical Skills
3 60 (13.82%) Finance
4 48 (11.06%) Public Sector
5 21 (4.84%) Banking
6 19 (4.38%) Telecoms
7 18 (4.15%) Organisational Skills
8 16 (3.69%) Documentation Skills
9 13 (3.00%) Retail
10 9 (2.07%) Investment Banking
10 9 (2.07%) Military
11 8 (1.84%) Legal
12 7 (1.61%) Law
13 6 (1.38%) Spanish Language
14 5 (1.15%) Billing
14 5 (1.15%) French Language
14 5 (1.15%) Influencing Skills
15 4 (0.92%) Financial Institution
15 4 (0.92%) Inclusion and Diversity
15 4 (0.92%) Pharmaceutical
Job Titles
1 92 (21.20%) Analyst
2 31 (7.14%) Support Analyst
3 29 (6.68%) Lead
4 25 (5.76%) IT Support
5 24 (5.53%) Senior
6 21 (4.84%) Incident Manager
6 21 (4.84%) Service Manager
6 21 (4.84%) Technical Support
7 20 (4.61%) IT Analyst
7 20 (4.61%) Service Analyst
8 19 (4.38%) Support Engineer
9 18 (4.15%) Consultant
9 18 (4.15%) Network Engineer
10 15 (3.46%) Developer
10 15 (3.46%) DevOps Engineer
11 14 (3.23%) Desktop Support
11 14 (3.23%) Support Officer
12 13 (3.00%) Major Incident Manager
13 12 (2.76%) Data Analyst
13 12 (2.76%) Security Engineer
Libraries, Frameworks & Software Standards
1 24 (5.53%) REST
2 12 (2.76%) Kafka
3 7 (1.61%) React
3 7 (1.61%) SOAP
3 7 (1.61%) Spring
3 7 (1.61%) Spring Boot
4 5 (1.15%) JSON
4 5 (1.15%) RESTful
5 4 (0.92%) RabbitMQ
6 3 (0.69%) 802.1X
6 3 (0.69%) AngularJS
6 3 (0.69%) Elastic Stack
6 3 (0.69%) Oracle Fusion
6 3 (0.69%) PySpark
7 2 (0.46%) .NET
7 2 (0.46%) Flash
7 2 (0.46%) Loki
7 2 (0.46%) Smart Contracts
7 2 (0.46%) XML
7 2 (0.46%) XMPP
Miscellaneous
1 25 (5.76%) Data Centre
1 25 (5.76%) Management Information System
1 25 (5.76%) Onboarding
2 21 (4.84%) Self-Motivation
3 14 (3.23%) Enterprise Software
4 12 (2.76%) CMDB
4 12 (2.76%) PKI
5 11 (2.53%) Data Protection Act
6 10 (2.30%) Security Operations Centre
7 8 (1.84%) Legacy Systems
8 7 (1.61%) Virtual Team
9 6 (1.38%) Clustering
9 6 (1.38%) Hybrid Cloud
9 6 (1.38%) Security Posture
10 5 (1.15%) Cloud Native
10 5 (1.15%) e-Learning
10 5 (1.15%) Enterprise Storage
10 5 (1.15%) Private Cloud
11 4 (0.92%) Distributed Systems
11 4 (0.92%) Operational Technology
Operating Systems
1 96 (22.12%) Windows
2 65 (14.98%) Linux
3 34 (7.83%) Unix
4 25 (5.76%) Windows 10
5 15 (3.46%) Windows Server
6 5 (1.15%) Windows 7
7 4 (0.92%) Apple iOS
7 4 (0.92%) Mac OS
7 4 (0.92%) Red Hat Enterprise Linux
7 4 (0.92%) Windows Server 2003
8 3 (0.69%) VMS
9 2 (0.46%) Android
9 2 (0.46%) Debian
9 2 (0.46%) Ubuntu
Processes & Methodologies
1 130 (29.95%) ITIL
2 101 (23.27%) Continuous Improvement
3 81 (18.66%) Problem-Solving
4 80 (18.43%) Service Management
5 73 (16.82%) ITSM
6 69 (15.90%) Incident Response
7 64 (14.75%) Root Cause Analysis
8 63 (14.52%) Customer Service
9 61 (14.06%) Problem Management
10 60 (13.82%) DevOps
11 58 (13.36%) Change Management
12 56 (12.90%) Service Delivery
13 53 (12.21%) Agile
14 48 (11.06%) Cybersecurity
14 48 (11.06%) Stakeholder Management
15 45 (10.37%) Observability
16 39 (8.99%) Site Reliability Engineering
17 36 (8.29%) CI/CD
17 36 (8.29%) Information Security
18 34 (7.83%) Analytics
Programming Languages
1 45 (10.37%) Python
2 38 (8.76%) PowerShell
3 35 (8.06%) SQL
4 26 (5.99%) Java
5 14 (3.23%) Bash
6 8 (1.84%) Go
7 7 (1.61%) Shell Script
7 7 (1.61%) TypeScript
8 6 (1.38%) C#
8 6 (1.38%) JavaScript
9 4 (0.92%) PL/SQL
10 2 (0.46%) Bicep
10 2 (0.46%) Kusto Query Language
10 2 (0.46%) Rust
10 2 (0.46%) Solidity
10 2 (0.46%) VB
10 2 (0.46%) VBA
11 1 (0.23%) Groovy
11 1 (0.23%) Kotlin
11 1 (0.23%) Scala
Qualifications
1 107 (24.65%) Security Cleared
2 78 (17.97%) SC Cleared
3 41 (9.45%) Degree
4 20 (4.61%) DV Cleared
5 19 (4.38%) CISSP
6 15 (3.46%) ITIL Certification
7 11 (2.53%) Azure Certification
8 10 (2.30%) CISM
9 9 (2.07%) Computer Science Degree
9 9 (2.07%) GIAC
9 9 (2.07%) Microsoft Certification
10 7 (1.61%) Master's Degree
11 6 (1.38%) Cisco Certification
12 5 (1.15%) AWS Certification
12 5 (1.15%) CCNA
12 5 (1.15%) CISA
13 4 (0.92%) CREST Certified
13 4 (0.92%) IBM Certification
13 4 (0.92%) ITIL Foundation Certificate
14 3 (0.69%) A+ Certification
Quality Assurance & Compliance
1 57 (13.13%) SLA
2 18 (4.15%) ISO/IEC 27001
3 16 (3.69%) GDPR
4 14 (3.23%) NIST
5 11 (2.53%) Actionable Recommendations
6 10 (2.30%) PCI DSS
7 9 (2.07%) Sarbanes-Oxley
8 7 (1.61%) QA
9 6 (1.38%) GRC
10 5 (1.15%) Data Quality
10 5 (1.15%) NCSC
11 4 (0.92%) PMO
11 4 (0.92%) SOC 2
12 3 (0.69%) COBIT
13 2 (0.46%) GxP
13 2 (0.46%) ISO 31000
13 2 (0.46%) ISO/IEC 20000
14 1 (0.23%) Cyber Essentials
14 1 (0.23%) JSP 440
14 1 (0.23%) NIST 800
System Software
1 35 (8.06%) Active Directory
2 16 (3.69%) Docker
3 9 (2.07%) Virtual Machines
4 7 (1.61%) VMware Infrastructure
5 5 (1.15%) Hyper-V
6 4 (0.92%) BitLocker
6 4 (0.92%) Microsoft App-V
6 4 (0.92%) VMware ESXi
7 1 (0.23%) Firmware
7 1 (0.23%) NLBS
7 1 (0.23%) Slurm Workload Manager
7 1 (0.23%) VMware NSX
7 1 (0.23%) vSphere
7 1 (0.23%) XenDesktop
Systems Management
1 37 (8.53%) Terraform
2 34 (7.83%) Ansible
3 30 (6.91%) Kubernetes
4 24 (5.53%) Grafana
5 18 (4.15%) Prometheus
6 14 (3.23%) SCCM
7 8 (1.84%) Puppet
8 6 (1.38%) CASB
8 6 (1.38%) SCOrch
9 5 (1.15%) Argo
9 5 (1.15%) Microsoft Intune
9 5 (1.15%) Salt
9 5 (1.15%) TeamSite
10 4 (0.92%) Jamf Pro
10 4 (0.92%) Pingdom
10 4 (0.92%) QRadar
10 4 (0.92%) vCenter Server
10 4 (0.92%) vMotion
11 2 (0.46%) HP ALM
11 2 (0.46%) Single Sign-On
Vendors
1 93 (21.43%) Microsoft
2 75 (17.28%) ServiceNow
3 34 (7.83%) Splunk
4 27 (6.22%) Remedy
5 26 (5.99%) Cisco
6 24 (5.53%) Oracle
7 18 (4.15%) Google
8 14 (3.23%) Palo Alto
9 13 (3.00%) Citrix
9 13 (3.00%) Dynatrace
10 11 (2.53%) AppDynamics
10 11 (2.53%) SAP
10 11 (2.53%) VMware
11 10 (2.30%) Atlassian
12 9 (2.07%) F5
13 8 (1.84%) CheckPoint
13 8 (1.84%) IBM
14 7 (1.61%) Aruba
14 7 (1.61%) PagerDuty
15 6 (1.38%) SolarWinds