Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 28 January 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Jan 2026
Same period 2025 Same period 2024
Rank 227 157 134
Rank change year-on-year -70 -23 +20
Contract jobs citing Incident Management 403 458 688
As % of all contract jobs in England 1.23% 1.73% 1.83%
As % of the Processes & Methodologies category 1.40% 1.94% 2.09%
Number of daily rates quoted 247 259 401
10th Percentile £237 £211 £200
25th Percentile £359 £372 £381
Median daily rate (50th Percentile) £485 £490 £525
Median % change year-on-year -1.02% -6.67% +7.69%
75th Percentile £575 £600 £650
90th Percentile £638 £700 £700
UK median daily rate £475 £475 £525
% change year-on-year - -9.52% +7.69%
Number of hourly rates quoted 29 56 120
10th Percentile - £15.31 £13.41
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £14.82 £16.23 £19.81
Median % change year-on-year -8.69% -18.07% -
75th Percentile £18.87 £21.46 £37.41
90th Percentile £40.15 £60.63 £83.40
UK median hourly rate £14.82 £16.23 £19.81
% change year-on-year -8.69% -18.07% -

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,832 23,662 32,842
As % of all contract IT jobs advertised in England 87.89% 89.43% 87.56%
Number of daily rates quoted 18,449 14,467 21,997
10th Percentile £305 £310 £300
25th Percentile £410 £413 £415
Median daily rate (50th Percentile) £501 £525 £530
Median % change year-on-year -4.53% -0.94% -3.64%
75th Percentile £625 £642 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,786 760 1,829
10th Percentile £15.05 £15.62 £13.99
25th Percentile £17.87 £21.00 £17.00
Median hourly rate £25.15 £34.00 £36.50
Median % change year-on-year -26.03% -6.85% +4.29%
75th Percentile £60.00 £63.75 £62.50
90th Percentile £70.00 £75.00 £75.00
UK median hourly rate £25.15 £32.50 £35.98
% change year-on-year -22.62% -9.67% +12.44%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 28 January 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 28 January 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 28 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -42 147 £500 - 64
South East +26 89 £400 +14.29% 69
North of England -63 76 £500 +21.21% 47
Midlands -43 39 £450 -24.21% 25
North West -45 39 £475 +11.76% 19
West Midlands -36 32 £530 -11.67% 11
Yorkshire -39 32 £527 +139.66% 23
South West -41 26 £565 +19.83% 22
East of England -56 21 £502 -8.73% 18
East Midlands -26 7 £425 +13.33% 14
North East -15 4 £224 +19.33% 7
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 21 (5.21%) SharePoint
2 20 (4.96%) Confluence
3 18 (4.47%) Microsoft Exchange
4 9 (2.23%) Apache
5 7 (1.74%) WebLogic
6 4 (0.99%) BizTalk Server
7 3 (0.74%) GeoServer
7 3 (0.74%) Smallworld
8 1 (0.25%) Apache Airflow
8 1 (0.25%) CMS
8 1 (0.25%) Drupal
8 1 (0.25%) Oracle Self-Service HR
8 1 (0.25%) Oracle Workflow
8 1 (0.25%) WordPress
Applications
1 40 (9.93%) Microsoft Office
2 18 (4.47%) Microsoft Excel
3 7 (1.74%) Microsoft PowerPoint
4 2 (0.50%) Adobe Premiere
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) Chatbot
5 1 (0.25%) Microsoft Project
Business Applications
1 13 (3.23%) Remedy ITSM
2 4 (0.99%) assyst
3 3 (0.74%) Kondor
3 3 (0.74%) ProductWriter
4 2 (0.50%) ION MarketView
4 2 (0.50%) Oracle Cash Management
4 2 (0.50%) Oracle Payables
4 2 (0.50%) Oracle Receivables
4 2 (0.50%) SAP HR
5 1 (0.25%) Oracle Assets
5 1 (0.25%) Oracle General Ledger
5 1 (0.25%) Oracle Procure-to-Pay
5 1 (0.25%) SAP BPC
5 1 (0.25%) SAP EHS
5 1 (0.25%) SAP ERP
Cloud Services
1 93 (23.08%) Azure
2 68 (16.87%) AWS
3 41 (10.17%) Microsoft 365
4 26 (6.45%) GCP
5 19 (4.71%) Google Workspace
6 15 (3.72%) GitHub
7 14 (3.47%) Azure Monitor
8 11 (2.73%) Entra ID
8 11 (2.73%) GitHub Actions
8 11 (2.73%) SaaS
9 10 (2.48%) AWS CloudFormation
10 9 (2.23%) Azure DevOps
11 7 (1.74%) OneDrive
11 7 (1.74%) OpenShift
11 7 (1.74%) Slack
12 6 (1.49%) Amazon CloudWatch
12 6 (1.49%) Azure Logic Apps
12 6 (1.49%) Dynamics 365
13 5 (1.24%) Amazon EKS
13 5 (1.24%) Serverless
Communications & Networking
1 40 (9.93%) Firewall
2 16 (3.97%) Wi-Fi
3 14 (3.47%) TCP/IP
4 13 (3.23%) Wireless
5 12 (2.98%) DNS
6 11 (2.73%) Network Security
7 8 (1.99%) HTTP
7 8 (1.99%) VPN
7 8 (1.99%) WAN
8 6 (1.49%) DHCP
8 6 (1.49%) LAN
8 6 (1.49%) SSH
9 4 (0.99%) BGP
9 4 (0.99%) FTP
9 4 (0.99%) Internet
9 4 (0.99%) NGFW
9 4 (0.99%) OSPF
9 4 (0.99%) SAN
9 4 (0.99%) Wireshark
10 3 (0.74%) SMTP
Database & Business Intelligence
1 10 (2.48%) MongoDB
2 9 (2.23%) Tableau
3 6 (1.49%) PostgreSQL
4 4 (0.99%) Oracle Reports
4 4 (0.99%) Relational Database
5 3 (0.74%) Elasticsearch
5 3 (0.74%) Geospatial Data
5 3 (0.74%) GIS
5 3 (0.74%) MySQL
5 3 (0.74%) Oracle Database
5 3 (0.74%) Power BI
5 3 (0.74%) QGIS
6 2 (0.50%) Data Warehouse
6 2 (0.50%) DB2
6 2 (0.50%) Flink
6 2 (0.50%) Metadata
6 2 (0.50%) NoSQL
6 2 (0.50%) Oracle BI Publisher
6 2 (0.50%) SQL Server
6 2 (0.50%) SQL Server Integration Services
Development Applications
1 41 (10.17%) JIRA
2 11 (2.73%) Git
2 11 (2.73%) GitLab
3 9 (2.23%) Jenkins
4 3 (0.74%) CircleCI
4 3 (0.74%) JMeter
4 3 (0.74%) Selenium
5 2 (0.50%) Postman
5 2 (0.50%) SonarQube
6 1 (0.25%) Cucumber
6 1 (0.25%) Gradle
6 1 (0.25%) Maven
6 1 (0.25%) Visual Studio
General
1 155 (38.46%) Social Skills
2 61 (15.14%) Analytical Skills
3 59 (14.64%) Finance
4 48 (11.91%) Public Sector
5 21 (5.21%) Banking
6 18 (4.47%) Organisational Skills
7 16 (3.97%) Telecoms
8 14 (3.47%) Retail
9 12 (2.98%) Documentation Skills
9 12 (2.98%) Military
10 9 (2.23%) Legal
11 7 (1.74%) Investment Banking
11 7 (1.74%) Law
12 6 (1.49%) Spanish Language
13 5 (1.24%) French Language
13 5 (1.24%) Influencing Skills
13 5 (1.24%) Pharmaceutical
14 4 (0.99%) Billing
14 4 (0.99%) Front Office
14 4 (0.99%) Inclusion and Diversity
Job Titles
1 82 (20.35%) Analyst
2 30 (7.44%) Lead
3 26 (6.45%) Support Analyst
4 23 (5.71%) IT Support
5 22 (5.46%) Service Manager
6 21 (5.21%) Incident Manager
7 20 (4.96%) Senior
8 19 (4.71%) Consultant
9 16 (3.97%) Network Engineer
9 16 (3.97%) Security Engineer
9 16 (3.97%) Support Engineer
9 16 (3.97%) Technical Support
10 14 (3.47%) DevOps Engineer
10 14 (3.47%) Service Analyst
10 14 (3.47%) Support Officer
11 13 (3.23%) IT Analyst
11 13 (3.23%) Major Incident Manager
12 11 (2.73%) Data Analyst
12 11 (2.73%) Desktop Support
13 10 (2.48%) Support Assistant
Libraries, Frameworks & Software Standards
1 20 (4.96%) REST
2 10 (2.48%) Kafka
3 7 (1.74%) React
4 6 (1.49%) Spring
4 6 (1.49%) Spring Boot
5 5 (1.24%) SOAP
6 4 (0.99%) JSON
6 4 (0.99%) RESTful
7 3 (0.74%) 802.1X
7 3 (0.74%) AngularJS
7 3 (0.74%) Elastic Stack
7 3 (0.74%) RabbitMQ
8 2 (0.50%) Flash
8 2 (0.50%) Loki
8 2 (0.50%) Middleware
8 2 (0.50%) Oracle Fusion
8 2 (0.50%) PySpark
8 2 (0.50%) Smart Contracts
8 2 (0.50%) XML
8 2 (0.50%) XMPP
Miscellaneous
1 25 (6.20%) Management Information System
2 21 (5.21%) Data Centre
3 18 (4.47%) Self-Motivation
4 14 (3.47%) Enterprise Software
5 13 (3.23%) Onboarding
6 11 (2.73%) Security Operations Centre
7 10 (2.48%) Data Protection Act
7 10 (2.48%) PKI
8 8 (1.99%) Legacy Systems
9 7 (1.74%) Security Posture
9 7 (1.74%) Virtual Team
10 6 (1.49%) Hybrid Cloud
10 6 (1.49%) Tandem
11 5 (1.24%) CMDB
11 5 (1.24%) e-Learning
11 5 (1.24%) Operational Technology
11 5 (1.24%) Private Cloud
12 4 (0.99%) BYOD
12 4 (0.99%) Cloud Native
12 4 (0.99%) Mobile App
Operating Systems
1 88 (21.84%) Windows
2 58 (14.39%) Linux
3 32 (7.94%) Unix
4 21 (5.21%) Windows 10
5 15 (3.72%) Windows Server
6 5 (1.24%) Windows 7
7 4 (0.99%) Apple iOS
7 4 (0.99%) Red Hat Enterprise Linux
8 3 (0.74%) Mac OS
8 3 (0.74%) Windows Server 2003
9 2 (0.50%) Android
9 2 (0.50%) Debian
9 2 (0.50%) Ubuntu
9 2 (0.50%) VMS
Processes & Methodologies
1 125 (31.02%) ITIL
2 94 (23.33%) Continuous Improvement
3 76 (18.86%) Service Management
4 73 (18.11%) Incident Response
5 72 (17.87%) Problem-Solving
6 60 (14.89%) ITSM
6 60 (14.89%) Root Cause Analysis
7 58 (14.39%) Service Delivery
8 54 (13.40%) Agile
8 54 (13.40%) Customer Service
8 54 (13.40%) DevOps
9 53 (13.15%) Problem Management
10 51 (12.66%) Cybersecurity
11 48 (11.91%) Change Management
12 45 (11.17%) Stakeholder Management
13 41 (10.17%) Observability
14 40 (9.93%) Information Security
15 35 (8.68%) Migration
16 33 (8.19%) Analytics
17 31 (7.69%) CI/CD
Programming Languages
1 41 (10.17%) Python
2 33 (8.19%) PowerShell
2 33 (8.19%) SQL
3 23 (5.71%) Java
4 13 (3.23%) Bash
5 9 (2.23%) Shell Script
6 7 (1.74%) Go
6 7 (1.74%) JavaScript
6 7 (1.74%) TypeScript
7 6 (1.49%) C#
8 3 (0.74%) Kusto Query Language
9 2 (0.50%) Bicep
9 2 (0.50%) PL/SQL
9 2 (0.50%) Rust
9 2 (0.50%) Solidity
9 2 (0.50%) VBA
10 1 (0.25%) Kotlin
10 1 (0.25%) Perl
10 1 (0.25%) Scala
10 1 (0.25%) VB
Qualifications
1 108 (26.80%) Security Cleared
2 79 (19.60%) SC Cleared
3 40 (9.93%) Degree
4 20 (4.96%) CISSP
5 16 (3.97%) DV Cleared
6 13 (3.23%) Computer Science Degree
6 13 (3.23%) ITIL Certification
7 11 (2.73%) Azure Certification
8 10 (2.48%) CISM
9 9 (2.23%) GIAC
9 9 (2.23%) Microsoft Certification
10 6 (1.49%) Cisco Certification
11 5 (1.24%) CCNA
12 4 (0.99%) AWS Certification
12 4 (0.99%) CREST Certified
12 4 (0.99%) IBM Certification
12 4 (0.99%) Master's Degree
13 3 (0.74%) A+ Certification
13 3 (0.74%) CompTIA Security+
13 3 (0.74%) ISACA
Quality Assurance & Compliance
1 46 (11.41%) SLA
2 16 (3.97%) ISO/IEC 27001
3 15 (3.72%) NIST
4 14 (3.47%) GDPR
5 11 (2.73%) Actionable Recommendations
6 8 (1.99%) NCSC
6 8 (1.99%) PCI DSS
6 8 (1.99%) Sarbanes-Oxley
7 7 (1.74%) QA
8 4 (0.99%) GRC
8 4 (0.99%) JSP 440
8 4 (0.99%) NIST 800
9 3 (0.74%) Cyber Essentials
9 3 (0.74%) Data Quality
9 3 (0.74%) GxP
10 2 (0.50%) COBIT
10 2 (0.50%) ISO/IEC 20000
10 2 (0.50%) NEBOSH
10 2 (0.50%) SOC 2
11 1 (0.25%) PMO
System Software
1 34 (8.44%) Active Directory
2 15 (3.72%) Docker
3 7 (1.74%) Virtual Machines
4 5 (1.24%) VMware Infrastructure
5 4 (0.99%) Firmware
5 4 (0.99%) Hyper-V
6 3 (0.74%) BitLocker
6 3 (0.74%) Microsoft App-V
6 3 (0.74%) VMware ESXi
7 1 (0.25%) NLBS
7 1 (0.25%) Slurm Workload Manager
7 1 (0.25%) VMware NSX
Systems Management
1 34 (8.44%) Terraform
2 29 (7.20%) Ansible
3 27 (6.70%) Kubernetes
4 19 (4.71%) Grafana
5 12 (2.98%) Prometheus
6 10 (2.48%) SCCM
7 7 (1.74%) Puppet
8 6 (1.49%) CASB
8 6 (1.49%) SCOrch
9 5 (1.24%) Argo
9 5 (1.24%) Microsoft Intune
10 4 (0.99%) Jamf Pro
10 4 (0.99%) Pingdom
10 4 (0.99%) QRadar
10 4 (0.99%) TeamSite
11 3 (0.74%) Symantec Endpoint Protection
11 3 (0.74%) vCenter Server
11 3 (0.74%) vMotion
12 2 (0.50%) BMC PATROL
12 2 (0.50%) Progress Chef
Vendors
1 89 (22.08%) Microsoft
2 57 (14.14%) ServiceNow
3 32 (7.94%) Splunk
4 25 (6.20%) Oracle
5 22 (5.46%) Remedy
6 21 (5.21%) Cisco
7 17 (4.22%) Google
8 16 (3.97%) Dynatrace
9 14 (3.47%) AppDynamics
10 11 (2.73%) Citrix
10 11 (2.73%) IBM
10 11 (2.73%) Palo Alto
11 10 (2.48%) VMware
12 9 (2.23%) Atlassian
13 8 (1.99%) PagerDuty
14 7 (1.74%) F5
14 7 (1.74%) Salesforce
14 7 (1.74%) SAP
15 6 (1.49%) Red Hat
15 6 (1.49%) SolarWinds