Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 31 January 2026, with comparisons to the same periods in the previous two years.

6 months to
31 Jan 2026
Same period 2025 Same period 2024
Rank 222 150 137
Rank change year-on-year -72 -13 +19
Contract jobs citing Incident Management 400 459 692
As % of all contract jobs in England 1.21% 1.73% 1.82%
As % of the Processes & Methodologies category 1.38% 1.93% 2.08%
Number of daily rates quoted 244 258 405
10th Percentile £221 £204 £197
25th Percentile £350 £365 £375
Median daily rate (50th Percentile) £479 £493 £525
Median % change year-on-year -2.84% -6.19% +5.00%
75th Percentile £575 £600 £650
90th Percentile £638 £700 £700
UK median daily rate £475 £475 £525
% change year-on-year - -9.52% +5.00%
Number of hourly rates quoted 29 56 117
10th Percentile - £15.22 £13.41
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £14.82 £16.23 £19.81
Median % change year-on-year -8.69% -18.07% -
75th Percentile £18.87 £21.46 £33.75
90th Percentile £40.15 £60.63 £83.40
UK median hourly rate £14.82 £16.23 £19.81
% change year-on-year -8.69% -18.07% -

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 29,029 23,736 33,256
As % of all contract IT jobs advertised in England 87.78% 89.47% 87.52%
Number of daily rates quoted 18,558 14,524 22,275
10th Percentile £305 £310 £300
25th Percentile £410 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £643 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,797 756 1,886
10th Percentile £15.00 £15.62 £13.69
25th Percentile £17.87 £20.75 £17.00
Median hourly rate £25.15 £34.31 £36.42
Median % change year-on-year -26.69% -5.80% +4.05%
75th Percentile £60.00 £63.75 £62.50
90th Percentile £70.00 £75.00 £73.88
UK median hourly rate £25.15 £32.50 £35.96
% change year-on-year -22.62% -9.62% +12.38%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 31 January 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 31 January 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 31 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -46 148 £500 - 63
South East +21 89 £368 +5.00% 62
North of England -62 72 £500 +17.65% 50
Midlands -36 39 £450 -25.00% 22
North West -48 35 £450 +4.05% 21
Yorkshire -37 32 £527 +139.66% 26
West Midlands -41 32 £530 -11.67% 11
South West -42 26 £565 +20.02% 24
East of England -56 22 £502 -8.73% 14
East Midlands -16 7 £425 +21.43% 11
North East -17 4 £224 +19.33% 5
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (5.00%) Microsoft Exchange
2 18 (4.50%) SharePoint
3 17 (4.25%) Confluence
4 9 (2.25%) Apache
5 7 (1.75%) WebLogic
6 4 (1.00%) BizTalk Server
7 3 (0.75%) GeoServer
7 3 (0.75%) Smallworld
8 1 (0.25%) Apache Airflow
8 1 (0.25%) Oracle Self-Service HR
8 1 (0.25%) Oracle Workflow
Applications
1 38 (9.50%) Microsoft Office
2 20 (5.00%) Microsoft Excel
3 7 (1.75%) Microsoft PowerPoint
4 2 (0.50%) Adobe Premiere
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) Chatbot
5 1 (0.25%) Microsoft Project
Business Applications
1 13 (3.25%) Remedy ITSM
2 4 (1.00%) assyst
3 3 (0.75%) Kondor
3 3 (0.75%) ProductWriter
4 2 (0.50%) ION MarketView
4 2 (0.50%) Oracle Cash Management
4 2 (0.50%) Oracle Payables
4 2 (0.50%) Oracle Receivables
4 2 (0.50%) SAP HR
5 1 (0.25%) Oracle Assets
5 1 (0.25%) Oracle General Ledger
5 1 (0.25%) Oracle Procure-to-Pay
5 1 (0.25%) SAP BPC
5 1 (0.25%) SAP EHS
5 1 (0.25%) SAP ERP
Cloud Services
1 94 (23.50%) Azure
2 69 (17.25%) AWS
3 44 (11.00%) Microsoft 365
4 27 (6.75%) GCP
5 19 (4.75%) Google Workspace
6 15 (3.75%) GitHub
7 14 (3.50%) Azure Monitor
8 12 (3.00%) Entra ID
9 11 (2.75%) GitHub Actions
9 11 (2.75%) SaaS
10 10 (2.50%) AWS CloudFormation
11 9 (2.25%) Azure DevOps
12 8 (2.00%) Slack
13 7 (1.75%) OneDrive
13 7 (1.75%) OpenShift
14 6 (1.50%) Amazon CloudWatch
14 6 (1.50%) Azure Logic Apps
14 6 (1.50%) Dynamics 365
15 5 (1.25%) Azure Service Bus
15 5 (1.25%) Power Automate
Communications & Networking
1 39 (9.75%) Firewall
2 16 (4.00%) Wi-Fi
3 15 (3.75%) TCP/IP
4 13 (3.25%) DNS
4 13 (3.25%) Wireless
5 11 (2.75%) Network Security
6 9 (2.25%) VPN
7 8 (2.00%) HTTP
7 8 (2.00%) WAN
8 7 (1.75%) DHCP
9 6 (1.50%) LAN
10 4 (1.00%) BGP
10 4 (1.00%) FTP
10 4 (1.00%) Internet
10 4 (1.00%) OSPF
10 4 (1.00%) SAN
10 4 (1.00%) Wireshark
11 3 (0.75%) SSH
11 3 (0.75%) VoIP
11 3 (0.75%) WLAN
Database & Business Intelligence
1 10 (2.50%) MongoDB
2 9 (2.25%) Tableau
3 6 (1.50%) PostgreSQL
4 4 (1.00%) Oracle Reports
4 4 (1.00%) Relational Database
5 3 (0.75%) Elasticsearch
5 3 (0.75%) Geospatial Data
5 3 (0.75%) GIS
5 3 (0.75%) MySQL
5 3 (0.75%) Oracle Database
5 3 (0.75%) Power BI
5 3 (0.75%) QGIS
6 2 (0.50%) Data Warehouse
6 2 (0.50%) DB2
6 2 (0.50%) Flink
6 2 (0.50%) Metadata
6 2 (0.50%) NoSQL
6 2 (0.50%) Oracle BI Publisher
6 2 (0.50%) SQL Server
6 2 (0.50%) SQL Server Integration Services
Development Applications
1 37 (9.25%) JIRA
2 11 (2.75%) Git
2 11 (2.75%) GitLab
3 9 (2.25%) Jenkins
4 3 (0.75%) CircleCI
4 3 (0.75%) JMeter
4 3 (0.75%) Selenium
5 2 (0.50%) Postman
5 2 (0.50%) SonarQube
6 1 (0.25%) Cucumber
6 1 (0.25%) Gradle
6 1 (0.25%) Maven
6 1 (0.25%) Visual Studio
General
1 152 (38.00%) Social Skills
2 61 (15.25%) Analytical Skills
3 59 (14.75%) Finance
4 47 (11.75%) Public Sector
5 21 (5.25%) Banking
6 18 (4.50%) Organisational Skills
7 16 (4.00%) Telecoms
8 14 (3.50%) Retail
9 13 (3.25%) Documentation Skills
10 12 (3.00%) Military
11 9 (2.25%) Legal
12 7 (1.75%) Investment Banking
12 7 (1.75%) Law
13 6 (1.50%) Spanish Language
14 5 (1.25%) French Language
14 5 (1.25%) Influencing Skills
14 5 (1.25%) Pharmaceutical
15 4 (1.00%) Financial Institution
15 4 (1.00%) Front Office
15 4 (1.00%) Inclusion and Diversity
Job Titles
1 81 (20.25%) Analyst
2 31 (7.75%) Lead
3 27 (6.75%) Support Analyst
4 24 (6.00%) IT Support
5 21 (5.25%) Senior
6 20 (5.00%) Consultant
6 20 (5.00%) Service Manager
7 18 (4.50%) Incident Manager
8 16 (4.00%) Network Engineer
8 16 (4.00%) Support Engineer
8 16 (4.00%) Technical Support
9 15 (3.75%) IT Analyst
9 15 (3.75%) Security Engineer
9 15 (3.75%) Service Analyst
10 14 (3.50%) DevOps Engineer
10 14 (3.50%) Support Officer
11 11 (2.75%) Data Analyst
11 11 (2.75%) Desktop Support
11 11 (2.75%) Linux Engineer
12 10 (2.50%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 21 (5.25%) REST
2 11 (2.75%) Kafka
3 7 (1.75%) React
3 7 (1.75%) Spring
3 7 (1.75%) Spring Boot
4 5 (1.25%) JSON
4 5 (1.25%) SOAP
5 4 (1.00%) RabbitMQ
5 4 (1.00%) RESTful
6 3 (0.75%) 802.1X
6 3 (0.75%) AngularJS
6 3 (0.75%) Elastic Stack
7 2 (0.50%) Flash
7 2 (0.50%) Loki
7 2 (0.50%) Middleware
7 2 (0.50%) Oracle Fusion
7 2 (0.50%) PySpark
7 2 (0.50%) Smart Contracts
7 2 (0.50%) XML
7 2 (0.50%) XMPP
Miscellaneous
1 25 (6.25%) Management Information System
2 22 (5.50%) Data Centre
3 19 (4.75%) Self-Motivation
4 15 (3.75%) Onboarding
5 14 (3.50%) Enterprise Software
6 11 (2.75%) Security Operations Centre
7 10 (2.50%) Data Protection Act
7 10 (2.50%) PKI
8 8 (2.00%) Legacy Systems
9 7 (1.75%) Virtual Team
10 6 (1.50%) CMDB
10 6 (1.50%) Hybrid Cloud
10 6 (1.50%) Security Posture
11 5 (1.25%) Clustering
11 5 (1.25%) e-Learning
11 5 (1.25%) Operational Technology
11 5 (1.25%) Private Cloud
12 4 (1.00%) BYOD
12 4 (1.00%) Cloud Native
12 4 (1.00%) Mobile App
Operating Systems
1 88 (22.00%) Windows
2 60 (15.00%) Linux
3 29 (7.25%) Unix
4 22 (5.50%) Windows 10
5 15 (3.75%) Windows Server
6 5 (1.25%) Apple iOS
6 5 (1.25%) Windows 7
7 4 (1.00%) Mac OS
7 4 (1.00%) Red Hat Enterprise Linux
8 3 (0.75%) Android
8 3 (0.75%) Windows Server 2003
9 2 (0.50%) Debian
9 2 (0.50%) Ubuntu
9 2 (0.50%) VMS
Processes & Methodologies
1 122 (30.50%) ITIL
2 93 (23.25%) Continuous Improvement
3 71 (17.75%) Problem-Solving
3 71 (17.75%) Service Management
4 69 (17.25%) Incident Response
5 60 (15.00%) ITSM
6 57 (14.25%) Customer Service
6 57 (14.25%) Root Cause Analysis
7 55 (13.75%) Service Delivery
8 54 (13.50%) Agile
8 54 (13.50%) DevOps
9 52 (13.00%) Problem Management
10 48 (12.00%) Change Management
10 48 (12.00%) Cybersecurity
11 42 (10.50%) Observability
12 41 (10.25%) Stakeholder Management
13 37 (9.25%) Information Security
14 34 (8.50%) Migration
15 33 (8.25%) Analytics
16 32 (8.00%) CI/CD
Programming Languages
1 42 (10.50%) Python
2 35 (8.75%) PowerShell
3 33 (8.25%) SQL
4 24 (6.00%) Java
5 13 (3.25%) Bash
6 9 (2.25%) Shell Script
7 8 (2.00%) Go
8 7 (1.75%) TypeScript
9 6 (1.50%) JavaScript
10 5 (1.25%) C#
11 2 (0.50%) Bicep
11 2 (0.50%) Kusto Query Language
11 2 (0.50%) PL/SQL
11 2 (0.50%) Rust
11 2 (0.50%) Solidity
11 2 (0.50%) VBA
12 1 (0.25%) Kotlin
12 1 (0.25%) Perl
12 1 (0.25%) Scala
12 1 (0.25%) VB
Qualifications
1 107 (26.75%) Security Cleared
2 78 (19.50%) SC Cleared
3 36 (9.00%) Degree
4 20 (5.00%) CISSP
5 16 (4.00%) DV Cleared
6 11 (2.75%) Azure Certification
6 11 (2.75%) ITIL Certification
7 10 (2.50%) CISM
7 10 (2.50%) Computer Science Degree
8 9 (2.25%) GIAC
8 9 (2.25%) Microsoft Certification
9 6 (1.50%) Cisco Certification
10 5 (1.25%) CCNA
11 4 (1.00%) AWS Certification
11 4 (1.00%) CREST Certified
11 4 (1.00%) IBM Certification
11 4 (1.00%) Master's Degree
12 3 (0.75%) CompTIA Security+
12 3 (0.75%) ISACA
12 3 (0.75%) OSCP
Quality Assurance & Compliance
1 47 (11.75%) SLA
2 16 (4.00%) ISO/IEC 27001
3 15 (3.75%) NIST
4 14 (3.50%) GDPR
5 11 (2.75%) Actionable Recommendations
6 8 (2.00%) NCSC
6 8 (2.00%) PCI DSS
6 8 (2.00%) Sarbanes-Oxley
7 7 (1.75%) QA
8 4 (1.00%) GRC
8 4 (1.00%) JSP 440
8 4 (1.00%) NIST 800
9 3 (0.75%) Cyber Essentials
9 3 (0.75%) Data Quality
9 3 (0.75%) GxP
10 2 (0.50%) COBIT
10 2 (0.50%) ISO/IEC 20000
10 2 (0.50%) NEBOSH
10 2 (0.50%) SOC 2
11 1 (0.25%) PMO
System Software
1 36 (9.00%) Active Directory
2 15 (3.75%) Docker
3 7 (1.75%) Virtual Machines
4 6 (1.50%) VMware Infrastructure
5 4 (1.00%) Firmware
5 4 (1.00%) Hyper-V
6 3 (0.75%) BitLocker
6 3 (0.75%) Microsoft App-V
6 3 (0.75%) VMware ESXi
7 1 (0.25%) NLBS
7 1 (0.25%) Slurm Workload Manager
7 1 (0.25%) VMware NSX
7 1 (0.25%) vSphere
7 1 (0.25%) XenDesktop
Systems Management
1 34 (8.50%) Terraform
2 29 (7.25%) Ansible
3 27 (6.75%) Kubernetes
4 20 (5.00%) Grafana
5 13 (3.25%) Prometheus
6 10 (2.50%) SCCM
7 7 (1.75%) Puppet
8 6 (1.50%) CASB
8 6 (1.50%) Microsoft Intune
8 6 (1.50%) SCOrch
9 5 (1.25%) Argo
9 5 (1.25%) TeamSite
10 4 (1.00%) Jamf Pro
10 4 (1.00%) Pingdom
10 4 (1.00%) QRadar
11 3 (0.75%) Symantec Endpoint Protection
11 3 (0.75%) vCenter Server
11 3 (0.75%) vMotion
12 2 (0.50%) Salt
12 2 (0.50%) Single Sign-On
Vendors
1 89 (22.25%) Microsoft
2 60 (15.00%) ServiceNow
3 32 (8.00%) Splunk
4 25 (6.25%) Oracle
5 23 (5.75%) Remedy
6 22 (5.50%) Cisco
7 18 (4.50%) Google
8 16 (4.00%) Dynatrace
9 14 (3.50%) AppDynamics
10 12 (3.00%) Citrix
11 11 (2.75%) VMware
12 10 (2.50%) Palo Alto
13 9 (2.25%) Atlassian
13 9 (2.25%) PagerDuty
14 8 (2.00%) IBM
15 7 (1.75%) Salesforce
15 7 (1.75%) SAP
16 6 (1.50%) F5
16 6 (1.50%) Red Hat
16 6 (1.50%) SolarWinds