Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 6 March 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Mar 2026
Same period 2025 Same period 2024
Rank 221 160 128
Rank change year-on-year -61 -32 +12
Contract jobs citing Incident Management 431 439 692
As % of all contract jobs in England 1.18% 1.72% 1.83%
As % of the Processes & Methodologies category 1.36% 1.90% 2.10%
Number of daily rates quoted 267 259 395
10th Percentile £209 £199 £195
25th Percentile £360 £358 £375
Median daily rate (50th Percentile) £475 £488 £520
Median % change year-on-year -2.56% -6.25% +4.00%
75th Percentile £575 £600 £600
90th Percentile £638 £677 £683
UK median daily rate £475 £481 £518
% change year-on-year -1.30% -7.00% +3.50%
Number of hourly rates quoted 24 46 126
10th Percentile - £14.99 £14.08
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £15.41 £16.23 £18.42
Median % change year-on-year -5.05% -11.87% -7.04%
75th Percentile £19.30 £27.17 £25.00
90th Percentile £27.17 £70.00 £67.50
UK median hourly rate £16.00 £21.46 £18.33
% change year-on-year -25.44% +17.08% -7.47%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,620 23,110 32,887
As % of all contract IT jobs advertised in England 86.89% 90.44% 87.09%
Number of daily rates quoted 20,216 14,677 21,786
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £617 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,956 785 2,096
10th Percentile £15.25 £15.50 £13.29
25th Percentile £18.50 £21.24 £16.25
Median hourly rate £29.60 £35.00 £34.00
Median % change year-on-year -15.43% +2.94% -4.23%
75th Percentile £65.00 £65.00 £59.11
90th Percentile £73.75 £75.15 £71.90
UK median hourly rate £28.00 £32.50 £33.00
% change year-on-year -13.85% -1.52% -5.71%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 6 March 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 6 March 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 6 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -15 179 £500 - 69
South East +10 104 £438 -0.57% 64
North of England -75 67 £475 +18.75% 31
Midlands -45 38 £425 -28.42% 26
North West -35 36 £438 +3.31% 24
West Midlands -45 31 £438 -27.08% 15
Yorkshire -57 26 £500 +127.27% 6
South West -51 24 £575 +16.16% 21
East of England -65 19 £543 -1.36% 14
East Midlands -17 7 £425 +21.43% 11
North East -17 4 £224 -38.28% 1
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.64%) Microsoft Exchange
2 17 (3.94%) SharePoint
3 14 (3.25%) Confluence
4 4 (0.93%) BizTalk Server
5 3 (0.70%) Apache
5 3 (0.70%) GeoServer
5 3 (0.70%) Smallworld
6 2 (0.46%) NetWeaver
6 2 (0.46%) Oracle Self-Service HR
6 2 (0.46%) Oracle Workflow
7 1 (0.23%) Apache Airflow
7 1 (0.23%) Palantir Foundry
7 1 (0.23%) WebLogic
Applications
1 38 (8.82%) Microsoft Office
2 25 (5.80%) Microsoft Excel
3 5 (1.16%) Microsoft PowerPoint
4 2 (0.46%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.71%) Remedy ITSM
2 4 (0.93%) SAP S/4HANA
3 3 (0.70%) Oracle Cash Management
3 3 (0.70%) Oracle Payables
3 3 (0.70%) Oracle Receivables
3 3 (0.70%) ProductWriter
4 2 (0.46%) assyst
4 2 (0.46%) ION MarketView
4 2 (0.46%) Kondor
4 2 (0.46%) Oracle Assets
4 2 (0.46%) Oracle Procure-to-Pay
4 2 (0.46%) SAP HR
5 1 (0.23%) Oracle General Ledger
5 1 (0.23%) SAP BPC
5 1 (0.23%) SAP EHS
5 1 (0.23%) SAP ERP
Cloud Services
1 101 (23.43%) Azure
2 73 (16.94%) AWS
3 45 (10.44%) Microsoft 365
4 30 (6.96%) GCP
5 20 (4.64%) GitHub
6 19 (4.41%) Google Workspace
7 17 (3.94%) Entra ID
8 14 (3.25%) GitHub Actions
9 13 (3.02%) AWS CloudFormation
10 12 (2.78%) Azure DevOps
11 10 (2.32%) IaaS
11 10 (2.32%) SaaS
12 9 (2.09%) Azure Monitor
12 9 (2.09%) PaaS
13 8 (1.86%) Amazon EKS
13 8 (1.86%) OneDrive
13 8 (1.86%) OpenShift
13 8 (1.86%) Power Platform
14 7 (1.62%) Amazon CloudWatch
14 7 (1.62%) Slack
Communications & Networking
1 37 (8.58%) Firewall
2 17 (3.94%) DNS
2 17 (3.94%) VPN
2 17 (3.94%) Wireless
3 15 (3.48%) Wi-Fi
4 14 (3.25%) Network Security
4 14 (3.25%) TCP/IP
5 11 (2.55%) HTTP
6 10 (2.32%) WAN
7 9 (2.09%) DHCP
8 8 (1.86%) MPLS
9 7 (1.62%) LAN
10 6 (1.39%) Ethernet
10 6 (1.39%) InfiniBand
10 6 (1.39%) NetScaler
10 6 (1.39%) SAN
11 5 (1.16%) BGP
11 5 (1.16%) SMTP
12 4 (0.93%) FTP
12 4 (0.93%) WLAN
Database & Business Intelligence
1 11 (2.55%) Tableau
2 10 (2.32%) MongoDB
3 8 (1.86%) Power BI
4 6 (1.39%) PostgreSQL
4 6 (1.39%) Relational Database
5 5 (1.16%) Elasticsearch
5 5 (1.16%) MySQL
6 4 (0.93%) SQL Server
7 3 (0.70%) Data Warehouse
7 3 (0.70%) Geospatial Data
7 3 (0.70%) GIS
7 3 (0.70%) Metadata
7 3 (0.70%) Oracle BI Publisher
7 3 (0.70%) Oracle Database
7 3 (0.70%) Oracle Reports
7 3 (0.70%) QGIS
7 3 (0.70%) SQL Server Integration Services
8 2 (0.46%) Amazon RDS
8 2 (0.46%) Amazon Redshift
8 2 (0.46%) Flink
Development Applications
1 32 (7.42%) JIRA
2 17 (3.94%) Git
3 12 (2.78%) Jenkins
4 11 (2.55%) GitLab
5 4 (0.93%) JMeter
6 3 (0.70%) CircleCI
7 2 (0.46%) Postman
7 2 (0.46%) Selenium
8 1 (0.23%) Cucumber
8 1 (0.23%) SonarQube
8 1 (0.23%) Visual Studio
General
1 155 (35.96%) Social Skills
2 64 (14.85%) Analytical Skills
3 58 (13.46%) Finance
4 47 (10.90%) Public Sector
5 20 (4.64%) Banking
6 18 (4.18%) Organisational Skills
6 18 (4.18%) Telecoms
7 16 (3.71%) Documentation Skills
8 13 (3.02%) Retail
9 8 (1.86%) Investment Banking
9 8 (1.86%) Legal
10 7 (1.62%) Law
10 7 (1.62%) Military
11 6 (1.39%) Spanish Language
12 5 (1.16%) Influencing Skills
13 4 (0.93%) Billing
13 4 (0.93%) Financial Institution
13 4 (0.93%) French Language
13 4 (0.93%) Front Office
13 4 (0.93%) Inclusion and Diversity
Job Titles
1 91 (21.11%) Analyst
2 31 (7.19%) Support Analyst
3 30 (6.96%) Lead
4 26 (6.03%) Senior
5 22 (5.10%) IT Support
6 21 (4.87%) Service Manager
7 20 (4.64%) Consultant
7 20 (4.64%) Developer
8 18 (4.18%) IT Analyst
8 18 (4.18%) Network Engineer
8 18 (4.18%) Service Analyst
8 18 (4.18%) Support Engineer
9 17 (3.94%) Incident Manager
9 17 (3.94%) Technical Support
10 15 (3.48%) DevOps Engineer
11 14 (3.25%) Desktop Support
11 14 (3.25%) Support Officer
12 12 (2.78%) Data Analyst
12 12 (2.78%) Infrastructure Engineer
12 12 (2.78%) Security Engineer
Libraries, Frameworks & Software Standards
1 24 (5.57%) REST
2 12 (2.78%) Kafka
3 8 (1.86%) Spring
3 8 (1.86%) Spring Boot
4 7 (1.62%) React
5 6 (1.39%) JSON
6 5 (1.16%) RESTful
6 5 (1.16%) SOAP
7 4 (0.93%) .NET
7 4 (0.93%) Oracle Fusion
7 4 (0.93%) RabbitMQ
8 3 (0.70%) 802.1X
8 3 (0.70%) AngularJS
8 3 (0.70%) Elastic Stack
8 3 (0.70%) PySpark
9 2 (0.46%) Loki
9 2 (0.46%) Node.js
9 2 (0.46%) OpenTelemetry
9 2 (0.46%) Smart Contracts
9 2 (0.46%) XML
Miscellaneous
1 29 (6.73%) Management Information System
2 27 (6.26%) Data Centre
2 27 (6.26%) Onboarding
3 20 (4.64%) Self-Motivation
4 14 (3.25%) CMDB
4 14 (3.25%) Enterprise Software
5 12 (2.78%) PKI
6 11 (2.55%) Data Protection Act
7 9 (2.09%) Legacy Systems
7 9 (2.09%) Security Operations Centre
8 8 (1.86%) Hybrid Cloud
9 7 (1.62%) BYOD
9 7 (1.62%) Cloud Native
9 7 (1.62%) Clustering
9 7 (1.62%) Virtual Team
10 6 (1.39%) Enterprise Storage
10 6 (1.39%) Security Posture
11 5 (1.16%) e-Learning
11 5 (1.16%) Private Cloud
12 4 (0.93%) Fixed Income
Operating Systems
1 93 (21.58%) Windows
2 65 (15.08%) Linux
3 30 (6.96%) Unix
4 23 (5.34%) Windows 10
5 17 (3.94%) Windows Server
6 5 (1.16%) Windows Server 2003
7 4 (0.93%) Red Hat Enterprise Linux
7 4 (0.93%) Windows 7
8 3 (0.70%) Apple iOS
8 3 (0.70%) VMS
9 2 (0.46%) Android
9 2 (0.46%) Debian
9 2 (0.46%) Mac OS
9 2 (0.46%) Ubuntu
Processes & Methodologies
1 130 (30.16%) ITIL
2 103 (23.90%) Continuous Improvement
3 74 (17.17%) Service Management
4 73 (16.94%) Problem-Solving
5 71 (16.47%) ITSM
6 67 (15.55%) Root Cause Analysis
7 65 (15.08%) DevOps
7 65 (15.08%) Problem Management
8 62 (14.39%) Incident Response
9 60 (13.92%) Change Management
10 59 (13.69%) Customer Service
11 55 (12.76%) Agile
12 54 (12.53%) Service Delivery
13 48 (11.14%) Cybersecurity
13 48 (11.14%) Stakeholder Management
14 43 (9.98%) Observability
15 42 (9.74%) CI/CD
16 41 (9.51%) Site Reliability Engineering
17 38 (8.82%) Information Security
18 34 (7.89%) Migration
Programming Languages
1 47 (10.90%) Python
2 41 (9.51%) PowerShell
3 33 (7.66%) SQL
4 26 (6.03%) Java
5 13 (3.02%) Bash
6 8 (1.86%) Go
7 6 (1.39%) C#
7 6 (1.39%) Shell Script
7 6 (1.39%) TypeScript
8 5 (1.16%) JavaScript
9 4 (0.93%) PL/SQL
10 2 (0.46%) Bicep
10 2 (0.46%) Kusto Query Language
10 2 (0.46%) Rust
10 2 (0.46%) Solidity
10 2 (0.46%) VB
11 1 (0.23%) C
11 1 (0.23%) Kotlin
11 1 (0.23%) Scala
11 1 (0.23%) VBA
Qualifications
1 108 (25.06%) Security Cleared
2 73 (16.94%) SC Cleared
3 41 (9.51%) Degree
4 23 (5.34%) DV Cleared
5 21 (4.87%) CISSP
6 14 (3.25%) ITIL Certification
7 13 (3.02%) CISM
8 10 (2.32%) Azure Certification
9 9 (2.09%) Microsoft Certification
10 8 (1.86%) GIAC
11 7 (1.62%) Computer Science Degree
11 7 (1.62%) Master's Degree
12 6 (1.39%) Cisco Certification
13 5 (1.16%) AWS Certification
13 5 (1.16%) CCNP
13 5 (1.16%) CISA
13 5 (1.16%) ITIL Foundation Certificate
14 4 (0.93%) CCNA
14 4 (0.93%) IBM Certification
15 3 (0.70%) A+ Certification
Quality Assurance & Compliance
1 56 (12.99%) SLA
2 20 (4.64%) ISO/IEC 27001
3 19 (4.41%) GDPR
3 19 (4.41%) NIST
4 13 (3.02%) PCI DSS
5 10 (2.32%) Actionable Recommendations
6 9 (2.09%) Sarbanes-Oxley
7 8 (1.86%) QA
8 7 (1.62%) GRC
9 6 (1.39%) Data Quality
10 5 (1.16%) NCSC
11 4 (0.93%) PMO
11 4 (0.93%) SOC 2
12 3 (0.70%) COBIT
13 2 (0.46%) GxP
13 2 (0.46%) ISO 31000
13 2 (0.46%) ISO/IEC 20000
14 1 (0.23%) Cyber Essentials
14 1 (0.23%) ISO 22301
14 1 (0.23%) NIST 800
System Software
1 34 (7.89%) Active Directory
2 17 (3.94%) Docker
3 9 (2.09%) Virtual Machines
4 7 (1.62%) VMware Infrastructure
5 6 (1.39%) Hyper-V
6 5 (1.16%) BitLocker
6 5 (1.16%) Microsoft App-V
6 5 (1.16%) VMware ESXi
7 2 (0.46%) VMware Workstation
8 1 (0.23%) Firmware
8 1 (0.23%) NLBS
8 1 (0.23%) Slurm Workload Manager
8 1 (0.23%) Virtual Desktop
8 1 (0.23%) vSphere
8 1 (0.23%) XenDesktop
Systems Management
1 41 (9.51%) Terraform
2 37 (8.58%) Ansible
3 33 (7.66%) Kubernetes
4 27 (6.26%) Grafana
5 18 (4.18%) Prometheus
6 17 (3.94%) SCCM
7 9 (2.09%) Puppet
8 7 (1.62%) Microsoft Intune
9 6 (1.39%) CASB
9 6 (1.39%) SCOrch
10 5 (1.16%) Argo
10 5 (1.16%) Salt
10 5 (1.16%) TeamSite
10 5 (1.16%) vCenter Server
10 5 (1.16%) vMotion
11 4 (0.93%) Pingdom
11 4 (0.93%) QRadar
12 2 (0.46%) Jamf Pro
12 2 (0.46%) Opsview
12 2 (0.46%) Progress Chef
Vendors
1 91 (21.11%) Microsoft
2 76 (17.63%) ServiceNow
3 30 (6.96%) Splunk
4 28 (6.50%) Remedy
5 23 (5.34%) Oracle
6 21 (4.87%) Cisco
7 18 (4.18%) Google
8 16 (3.71%) Citrix
9 14 (3.25%) SAP
10 13 (3.02%) Palo Alto
11 12 (2.78%) VMware
12 11 (2.55%) Dynatrace
13 10 (2.32%) Atlassian
14 9 (2.09%) AppDynamics
14 9 (2.09%) F5
14 9 (2.09%) PagerDuty
15 8 (1.86%) CheckPoint
16 7 (1.62%) Aruba
16 7 (1.62%) IBM
17 6 (1.39%) Salesforce