Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 31 March 2026, with comparisons to the same periods in the previous two years.

6 months to
31 Mar 2026
Same period 2025 Same period 2024
Rank 222 153 144
Rank change year-on-year -69 -9 -3
Contract jobs citing Incident Management 465 435 616
As % of all contract jobs in England 1.22% 1.79% 1.63%
As % of the Processes & Methodologies category 1.42% 1.97% 1.88%
Number of daily rates quoted 299 260 335
10th Percentile £256 £209 £188
25th Percentile £400 £350 £325
Median daily rate (50th Percentile) £475 £488 £500
Median % change year-on-year -2.56% -2.50% -
75th Percentile £579 £588 £588
90th Percentile £650 £651 £670
UK median daily rate £475 £500 £510
% change year-on-year -5.00% -1.96% +2.00%
Number of hourly rates quoted 21 51 118
10th Percentile - £14.99 -
25th Percentile £12.50 £15.44 £14.16
Median hourly rate £16.00 £21.46 £16.30
Median % change year-on-year -25.44% +31.66% -17.72%
75th Percentile £20.58 £26.33 £25.00
90th Percentile £28.00 £70.00 £40.00
UK median hourly rate £18.87 £21.46 £16.30
% change year-on-year -12.07% +31.66% -17.72%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,752 22,033 32,691
As % of all contract IT jobs advertised in England 86.09% 90.76% 86.75%
Number of daily rates quoted 20,983 14,520 21,608
10th Percentile £313 £312 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 2,011 860 2,165
10th Percentile £15.34 £15.00 £13.00
25th Percentile £19.25 £20.00 £16.00
Median hourly rate £37.00 £32.50 £32.50
Median % change year-on-year +13.85% - -13.33%
75th Percentile £65.00 £65.00 £58.00
90th Percentile £77.50 £76.34 £71.25
UK median hourly rate £35.50 £31.88 £32.50
% change year-on-year +11.36% -1.91% -10.48%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 31 March 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 31 March 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 31 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -23 198 £525 +7.69% 73
South East -10 100 £463 +2.78% 47
North of England -74 67 £460 +9.00% 45
Midlands -42 43 £415 -29.36% 16
West Midlands -36 37 £415 -29.36% 9
South West -37 33 £531 +6.25% 17
Yorkshire -45 31 £475 +22.58% 18
North West -45 31 £420 -1.18% 24
East of England -69 22 £550 - 10
East Midlands -33 6 £419 -1.47% 7
North East -14 4 £224 -36.07% 4
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (4.09%) Microsoft Exchange
2 14 (3.01%) SharePoint
3 11 (2.37%) Confluence
4 7 (1.51%) IIS
5 4 (0.86%) BizTalk Server
5 4 (0.86%) Oracle Self-Service HR
6 3 (0.65%) Apache
6 3 (0.65%) Oracle Workflow
7 2 (0.43%) NetWeaver
8 1 (0.22%) Apache Airflow
8 1 (0.22%) Palantir Foundry
8 1 (0.22%) WebLogic
Applications
1 29 (6.24%) Microsoft Office
2 26 (5.59%) Microsoft Excel
3 5 (1.08%) Microsoft PowerPoint
4 1 (0.22%) Adobe Creative Suite
4 1 (0.22%) Adobe Premiere
4 1 (0.22%) Chatbot
4 1 (0.22%) Microsoft Project
Business Applications
1 16 (3.44%) Remedy ITSM
2 4 (0.86%) Oracle Cash Management
2 4 (0.86%) Oracle Payables
2 4 (0.86%) Oracle Receivables
2 4 (0.86%) SAP S/4HANA
3 3 (0.65%) Oracle Assets
3 3 (0.65%) Oracle Procure-to-Pay
4 2 (0.43%) assyst
4 2 (0.43%) ION MarketView
4 2 (0.43%) Oracle General Ledger
4 2 (0.43%) ProductWriter
5 1 (0.22%) Kondor
5 1 (0.22%) Oracle Applications
5 1 (0.22%) SAP BPC
5 1 (0.22%) SAP EHS
5 1 (0.22%) SAP ERP
Cloud Services
1 118 (25.38%) Azure
2 95 (20.43%) AWS
3 46 (9.89%) Microsoft 365
4 36 (7.74%) GCP
5 23 (4.95%) GitHub
6 19 (4.09%) Azure DevOps
6 19 (4.09%) Azure Monitor
7 17 (3.66%) Entra ID
7 17 (3.66%) GitHub Actions
7 17 (3.66%) Google Workspace
8 15 (3.23%) AWS CloudFormation
9 13 (2.80%) OpenShift
10 12 (2.58%) IaaS
10 12 (2.58%) PaaS
11 10 (2.15%) Power Platform
11 10 (2.15%) SaaS
12 8 (1.72%) Amazon EKS
13 7 (1.51%) Amazon CloudWatch
13 7 (1.51%) OneDrive
13 7 (1.51%) Slack
Communications & Networking
1 36 (7.74%) Firewall
2 21 (4.52%) VPN
3 19 (4.09%) DNS
4 17 (3.66%) Network Security
5 16 (3.44%) Wireless
6 15 (3.23%) TCP/IP
7 12 (2.58%) DHCP
7 12 (2.58%) MPLS
7 12 (2.58%) Wi-Fi
8 10 (2.15%) WAN
9 9 (1.94%) BGP
9 9 (1.94%) HTTP
9 9 (1.94%) LAN
10 8 (1.72%) OSPF
11 6 (1.29%) Ethernet
11 6 (1.29%) InfiniBand
11 6 (1.29%) Internet
11 6 (1.29%) NetScaler
11 6 (1.29%) SAN
11 6 (1.29%) SMTP
Database & Business Intelligence
1 13 (2.80%) Tableau
2 11 (2.37%) SQL Server
3 10 (2.15%) MySQL
3 10 (2.15%) Power BI
4 9 (1.94%) MongoDB
5 8 (1.72%) Amazon Redshift
6 6 (1.29%) Elasticsearch
6 6 (1.29%) Pentaho
6 6 (1.29%) PostgreSQL
6 6 (1.29%) Relational Database
7 5 (1.08%) Data Warehouse
8 4 (0.86%) Oracle BI Publisher
8 4 (0.86%) Oracle Reports
9 3 (0.65%) Oracle Database
9 3 (0.65%) SQL Server Integration Services
10 2 (0.43%) Amazon RDS
10 2 (0.43%) Flink
10 2 (0.43%) NoSQL
10 2 (0.43%) SAP HANA
10 2 (0.43%) Sybase ASE
Development Applications
1 34 (7.31%) JIRA
2 26 (5.59%) Git
3 18 (3.87%) Jenkins
4 11 (2.37%) GitLab
5 4 (0.86%) JMeter
6 3 (0.65%) CircleCI
7 2 (0.43%) Postman
7 2 (0.43%) Selenium
7 2 (0.43%) SonarQube
8 1 (0.22%) Browser DevTools
8 1 (0.22%) Cucumber
8 1 (0.22%) JUnit
8 1 (0.22%) Mockito
8 1 (0.22%) Snyk
General
1 145 (31.18%) Social Skills
2 75 (16.13%) Analytical Skills
3 71 (15.27%) Finance
4 55 (11.83%) Public Sector
5 21 (4.52%) Banking
6 17 (3.66%) Telecoms
7 15 (3.23%) Documentation Skills
8 14 (3.01%) Organisational Skills
9 12 (2.58%) Retail
10 9 (1.94%) Inclusion and Diversity
10 9 (1.94%) Legal
11 8 (1.72%) Military
12 7 (1.51%) Law
12 7 (1.51%) Pharmaceutical
13 6 (1.29%) General Ledger
13 6 (1.29%) Investment Banking
14 5 (1.08%) Financial Institution
15 4 (0.86%) Billing
15 4 (0.86%) Front Office
16 3 (0.65%) French Language
Job Titles
1 75 (16.13%) Analyst
2 37 (7.96%) Lead
3 31 (6.67%) Senior
4 28 (6.02%) Service Manager
5 27 (5.81%) Consultant
5 27 (5.81%) Support Analyst
6 24 (5.16%) Developer
7 21 (4.52%) DevOps Engineer
8 19 (4.09%) IT Support
8 19 (4.09%) Support Engineer
9 18 (3.87%) Incident Manager
9 18 (3.87%) Site Reliability Engineer
10 16 (3.44%) IT Analyst
10 16 (3.44%) Service Analyst
10 16 (3.44%) Site Engineer
11 15 (3.23%) Azure Engineer
11 15 (3.23%) Network Engineer
12 14 (3.01%) Infrastructure Engineer
13 13 (2.80%) Delivery Manager
13 13 (2.80%) Desktop Support
Libraries, Frameworks & Software Standards
1 25 (5.38%) REST
2 15 (3.23%) Kafka
3 12 (2.58%) .NET
4 9 (1.94%) Spring
4 9 (1.94%) Spring Boot
5 8 (1.72%) .NET Framework
5 8 (1.72%) Elastic Stack
6 7 (1.51%) React
7 6 (1.29%) JSON
7 6 (1.29%) Oracle Fusion
7 6 (1.29%) RESTful
8 4 (0.86%) 802.1X
8 4 (0.86%) AngularJS
9 3 (0.65%) Middleware
9 3 (0.65%) Node.js
9 3 (0.65%) OpenTelemetry
9 3 (0.65%) RabbitMQ
9 3 (0.65%) SOAP
9 3 (0.65%) XML
10 2 (0.43%) Flash
Miscellaneous
1 30 (6.45%) Management Information System
2 26 (5.59%) Onboarding
3 21 (4.52%) Data Centre
3 21 (4.52%) Self-Motivation
4 16 (3.44%) Legacy Systems
5 14 (3.01%) CMDB
5 14 (3.01%) Hybrid Cloud
6 13 (2.80%) PKI
7 12 (2.58%) Enterprise Software
8 10 (2.15%) Data Protection Act
9 9 (1.94%) Clustering
9 9 (1.94%) Security Operations Centre
10 8 (1.72%) Cloud Native
11 7 (1.51%) BYOD
11 7 (1.51%) Enterprise Storage
11 7 (1.51%) Security Posture
11 7 (1.51%) Virtual Team
12 6 (1.29%) Legacy Code
13 5 (1.08%) Distributed Systems
13 5 (1.08%) Private Cloud
Operating Systems
1 93 (20.00%) Windows
2 70 (15.05%) Linux
3 26 (5.59%) Unix
3 26 (5.59%) Windows Server
4 22 (4.73%) Windows 10
5 7 (1.51%) Red Hat Enterprise Linux
6 6 (1.29%) Windows Server 2003
7 4 (0.86%) VMS
8 3 (0.65%) Mac OS
8 3 (0.65%) Ubuntu
8 3 (0.65%) Windows 7
9 2 (0.43%) Debian
10 1 (0.22%) Android
10 1 (0.22%) Apple iOS
10 1 (0.22%) Oracle Linux
10 1 (0.22%) Rocky
10 1 (0.22%) Solaris
Processes & Methodologies
1 139 (29.89%) ITIL
2 106 (22.80%) Continuous Improvement
3 88 (18.92%) DevOps
4 81 (17.42%) Root Cause Analysis
5 79 (16.99%) Problem-Solving
5 79 (16.99%) Service Management
6 74 (15.91%) ITSM
7 73 (15.70%) Change Management
7 73 (15.70%) Incident Response
8 71 (15.27%) Problem Management
9 63 (13.55%) Service Delivery
10 62 (13.33%) Agile
11 58 (12.47%) CI/CD
11 58 (12.47%) Stakeholder Management
12 56 (12.04%) Observability
13 53 (11.40%) Customer Service
14 51 (10.97%) Cybersecurity
15 47 (10.11%) Site Reliability Engineering
16 38 (8.17%) Infrastructure as Code
17 37 (7.96%) Security Operations
Programming Languages
1 52 (11.18%) PowerShell
2 50 (10.75%) Python
3 38 (8.17%) SQL
4 25 (5.38%) Java
5 14 (3.01%) Bash
6 8 (1.72%) Go
7 7 (1.51%) Shell Script
8 6 (1.29%) C#
8 6 (1.29%) PL/SQL
8 6 (1.29%) TypeScript
9 5 (1.08%) JavaScript
10 2 (0.43%) Bicep
10 2 (0.43%) Kusto Query Language
10 2 (0.43%) Rust
10 2 (0.43%) Solidity
10 2 (0.43%) VB
11 1 (0.22%) C
11 1 (0.22%) Groovy
11 1 (0.22%) Search Processing Language
11 1 (0.22%) VBA
Qualifications
1 132 (28.39%) Security Cleared
2 98 (21.08%) SC Cleared
3 42 (9.03%) Degree
4 27 (5.81%) CISSP
5 24 (5.16%) DV Cleared
6 19 (4.09%) CISM
7 18 (3.87%) ITIL Certification
8 14 (3.01%) Cisco Certification
9 10 (2.15%) Azure Certification
10 9 (1.94%) Microsoft Certification
11 8 (1.72%) Computer Science Degree
11 8 (1.72%) GIAC
12 6 (1.29%) (ISC)2 CCSP
12 6 (1.29%) CCNP
12 6 (1.29%) SSCP
13 5 (1.08%) AWS Certification
13 5 (1.08%) CCNA
13 5 (1.08%) ITIL Foundation Certificate
13 5 (1.08%) Master's Degree
14 4 (0.86%) CISA
Quality Assurance & Compliance
1 60 (12.90%) SLA
2 24 (5.16%) GDPR
3 21 (4.52%) ISO/IEC 27001
3 21 (4.52%) NIST
4 15 (3.23%) QA
5 13 (2.80%) PCI DSS
6 10 (2.15%) Actionable Recommendations
7 9 (1.94%) Sarbanes-Oxley
8 7 (1.51%) Data Quality
9 5 (1.08%) GRC
10 4 (0.86%) PMO
10 4 (0.86%) SOC 2
11 3 (0.65%) COBIT
11 3 (0.65%) GxP
11 3 (0.65%) NCSC
12 2 (0.43%) ISO 31000
12 2 (0.43%) ISO/IEC 20000
12 2 (0.43%) NEBOSH
13 1 (0.22%) Cyber Essentials
13 1 (0.22%) EU AI Act
System Software
1 34 (7.31%) Active Directory
2 21 (4.52%) Docker
3 10 (2.15%) VMware Infrastructure
4 8 (1.72%) Hyper-V
5 7 (1.51%) Virtual Machines
6 6 (1.29%) BitLocker
6 6 (1.29%) Microsoft App-V
6 6 (1.29%) VMware ESXi
7 2 (0.43%) Slurm Workload Manager
7 2 (0.43%) VMware Workstation
8 1 (0.22%) NLBS
8 1 (0.22%) Virtual Desktop
8 1 (0.22%) vSphere
8 1 (0.22%) XenDesktop
Systems Management
1 51 (10.97%) Terraform
2 44 (9.46%) Ansible
3 40 (8.60%) Kubernetes
4 38 (8.17%) Grafana
5 24 (5.16%) Prometheus
6 14 (3.01%) SCCM
7 10 (2.15%) Puppet
8 9 (1.94%) CASB
9 8 (1.72%) Microsoft Intune
10 6 (1.29%) QRadar
10 6 (1.29%) vCenter Server
10 6 (1.29%) vMotion
11 5 (1.08%) Argo
11 5 (1.08%) Salt
11 5 (1.08%) TeamSite
12 4 (0.86%) Pingdom
13 3 (0.65%) SCOM
13 3 (0.65%) SCOrch
13 3 (0.65%) Single Sign-On
14 2 (0.43%) HP ALM
Vendors
1 98 (21.08%) Microsoft
2 84 (18.06%) ServiceNow
3 34 (7.31%) Splunk
4 28 (6.02%) Oracle
5 27 (5.81%) Remedy
6 23 (4.95%) Cisco
7 20 (4.30%) Google
8 18 (3.87%) Citrix
9 15 (3.23%) VMware
10 14 (3.01%) SAP
11 12 (2.58%) Palo Alto
12 10 (2.15%) Atlassian
12 10 (2.15%) Dynatrace
12 10 (2.15%) Red Hat
13 9 (1.94%) AppDynamics
13 9 (1.94%) F5
13 9 (1.94%) PagerDuty
14 8 (1.72%) Aruba
15 7 (1.51%) CheckPoint
15 7 (1.51%) Fortinet