Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 24 February 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Feb 2026
Same period 2025 Same period 2024
Rank 212 156 131
Rank change year-on-year -56 -25 +10
Contract jobs citing Incident Management 434 433 694
As % of all contract jobs in England 1.24% 1.71% 1.84%
As % of the Processes & Methodologies category 1.42% 1.89% 2.10%
Number of daily rates quoted 271 252 397
10th Percentile £204 £201 £195
25th Percentile £358 £370 £375
Median daily rate (50th Percentile) £475 £493 £525
Median % change year-on-year -3.55% -6.19% +5.00%
75th Percentile £575 £600 £600
90th Percentile £638 £684 £680
UK median daily rate £475 £488 £520
% change year-on-year -2.56% -6.25% +4.00%
Number of hourly rates quoted 25 46 127
10th Percentile - £15.00 £14.10
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £13.85 £16.23 £18.93
Median % change year-on-year -14.66% -14.26% -4.44%
75th Percentile £17.00 £28.75 £33.13
90th Percentile £22.47 £70.00 £69.66
UK median hourly rate £14.34 £17.43 £18.93
% change year-on-year -17.77% -7.91% -4.44%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 30,532 22,872 32,975
As % of all contract IT jobs advertised in England 87.28% 90.11% 87.33%
Number of daily rates quoted 19,556 14,324 21,897
10th Percentile £313 £310 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £501 £525 £525
Median % change year-on-year -4.67% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,892 747 2,040
10th Percentile £15.18 £15.62 £13.41
25th Percentile £18.48 £21.25 £16.25
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - -
75th Percentile £63.40 £65.00 £60.00
90th Percentile £72.50 £76.18 £72.00
UK median hourly rate £25.77 £33.00 £34.00
% change year-on-year -21.91% -2.94% -2.86%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 24 February 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 24 February 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 24 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -24 170 £500 - 51
South East +22 104 £419 +3.46% 52
North of England -67 77 £482 +20.50% 40
Midlands -43 40 £425 -28.42% 20
Yorkshire -44 36 £514 +133.47% 20
North West -44 36 £431 +1.47% 20
West Midlands -47 33 £450 -25.00% 13
South West -43 24 £575 +17.35% 17
East of England -62 18 £543 -1.36% 14
East Midlands -23 7 £425 +21.43% 7
North East -17 4 £224 -36.07%
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (4.38%) Microsoft Exchange
2 18 (4.15%) SharePoint
3 15 (3.46%) Confluence
4 6 (1.38%) Apache
5 4 (0.92%) BizTalk Server
5 4 (0.92%) WebLogic
6 3 (0.69%) GeoServer
6 3 (0.69%) Smallworld
7 2 (0.46%) Oracle Self-Service HR
7 2 (0.46%) Oracle Workflow
8 1 (0.23%) Apache Airflow
8 1 (0.23%) Palantir Foundry
Applications
1 41 (9.45%) Microsoft Office
2 27 (6.22%) Microsoft Excel
3 7 (1.61%) Microsoft PowerPoint
4 2 (0.46%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.69%) Remedy ITSM
2 3 (0.69%) Oracle Cash Management
2 3 (0.69%) Oracle Payables
2 3 (0.69%) Oracle Receivables
3 2 (0.46%) assyst
3 2 (0.46%) ION MarketView
3 2 (0.46%) Kondor
3 2 (0.46%) Oracle Assets
3 2 (0.46%) Oracle Procure-to-Pay
3 2 (0.46%) ProductWriter
3 2 (0.46%) SAP HR
3 2 (0.46%) SAP S/4HANA
4 1 (0.23%) Oracle General Ledger
4 1 (0.23%) SAP BPC
4 1 (0.23%) SAP EHS
4 1 (0.23%) SAP ERP
Cloud Services
1 96 (22.12%) Azure
2 73 (16.82%) AWS
3 45 (10.37%) Microsoft 365
4 28 (6.45%) GCP
5 19 (4.38%) GitHub
5 19 (4.38%) Google Workspace
6 15 (3.46%) Entra ID
7 14 (3.23%) GitHub Actions
8 12 (2.76%) AWS CloudFormation
8 12 (2.76%) Azure Monitor
9 11 (2.53%) Azure DevOps
10 10 (2.30%) SaaS
11 8 (1.84%) OneDrive
12 7 (1.61%) Amazon CloudWatch
12 7 (1.61%) PaaS
12 7 (1.61%) Power Platform
12 7 (1.61%) Slack
13 6 (1.38%) Amazon EC2
13 6 (1.38%) IaaS
13 6 (1.38%) Virtual Private Cloud
Communications & Networking
1 35 (8.06%) Firewall
2 18 (4.15%) Wireless
3 17 (3.92%) VPN
3 17 (3.92%) Wi-Fi
4 15 (3.46%) TCP/IP
5 14 (3.23%) DNS
5 14 (3.23%) Network Security
6 11 (2.53%) HTTP
6 11 (2.53%) WAN
7 8 (1.84%) DHCP
7 8 (1.84%) LAN
8 6 (1.38%) Ethernet
8 6 (1.38%) InfiniBand
8 6 (1.38%) MPLS
8 6 (1.38%) NetScaler
8 6 (1.38%) SAN
9 5 (1.15%) BGP
9 5 (1.15%) FTP
9 5 (1.15%) Wireshark
10 4 (0.92%) Ethernet VPN
Database & Business Intelligence
1 10 (2.30%) MongoDB
1 10 (2.30%) Tableau
2 7 (1.61%) Power BI
3 6 (1.38%) PostgreSQL
3 6 (1.38%) Relational Database
4 4 (0.92%) Elasticsearch
4 4 (0.92%) MySQL
5 3 (0.69%) Geospatial Data
5 3 (0.69%) GIS
5 3 (0.69%) Oracle BI Publisher
5 3 (0.69%) Oracle Database
5 3 (0.69%) Oracle Reports
5 3 (0.69%) QGIS
6 2 (0.46%) Amazon RDS
6 2 (0.46%) Data Warehouse
6 2 (0.46%) Flink
6 2 (0.46%) Metadata
6 2 (0.46%) NoSQL
6 2 (0.46%) SQL Server
6 2 (0.46%) SQL Server Integration Services
Development Applications
1 35 (8.06%) JIRA
2 12 (2.76%) Git
3 11 (2.53%) GitLab
3 11 (2.53%) Jenkins
4 4 (0.92%) JMeter
5 3 (0.69%) CircleCI
6 2 (0.46%) Postman
6 2 (0.46%) Selenium
7 1 (0.23%) Cucumber
7 1 (0.23%) SonarQube
7 1 (0.23%) Visual Studio
General
1 162 (37.33%) Social Skills
2 67 (15.44%) Analytical Skills
3 60 (13.82%) Finance
4 50 (11.52%) Public Sector
5 20 (4.61%) Banking
6 19 (4.38%) Telecoms
7 18 (4.15%) Organisational Skills
8 15 (3.46%) Documentation Skills
9 13 (3.00%) Retail
10 9 (2.07%) Military
11 8 (1.84%) Investment Banking
11 8 (1.84%) Legal
12 7 (1.61%) Law
13 6 (1.38%) Spanish Language
14 5 (1.15%) Influencing Skills
15 4 (0.92%) Billing
15 4 (0.92%) Financial Institution
15 4 (0.92%) French Language
15 4 (0.92%) Inclusion and Diversity
15 4 (0.92%) Pharmaceutical
Job Titles
1 91 (20.97%) Analyst
2 31 (7.14%) Support Analyst
3 29 (6.68%) Lead
4 25 (5.76%) IT Support
4 25 (5.76%) Senior
5 22 (5.07%) Service Manager
6 21 (4.84%) Incident Manager
7 19 (4.38%) Consultant
7 19 (4.38%) Network Engineer
7 19 (4.38%) Technical Support
8 18 (4.15%) IT Analyst
8 18 (4.15%) Service Analyst
9 17 (3.92%) Support Engineer
10 15 (3.46%) DevOps Engineer
11 14 (3.23%) Desktop Support
11 14 (3.23%) Developer
11 14 (3.23%) Support Officer
12 12 (2.76%) Data Analyst
12 12 (2.76%) Major Incident Manager
12 12 (2.76%) Security Engineer
Libraries, Frameworks & Software Standards
1 23 (5.30%) REST
2 12 (2.76%) Kafka
3 7 (1.61%) React
3 7 (1.61%) Spring
3 7 (1.61%) Spring Boot
4 6 (1.38%) SOAP
5 5 (1.15%) JSON
5 5 (1.15%) RESTful
6 4 (0.92%) Oracle Fusion
6 4 (0.92%) RabbitMQ
7 3 (0.69%) 802.1X
7 3 (0.69%) AngularJS
7 3 (0.69%) Elastic Stack
7 3 (0.69%) PySpark
8 2 (0.46%) .NET
8 2 (0.46%) ADO
8 2 (0.46%) Flash
8 2 (0.46%) Smart Contracts
8 2 (0.46%) XML
8 2 (0.46%) XMPP
Miscellaneous
1 26 (5.99%) Management Information System
2 25 (5.76%) Data Centre
3 24 (5.53%) Onboarding
4 21 (4.84%) Self-Motivation
5 14 (3.23%) Enterprise Software
6 13 (3.00%) CMDB
7 12 (2.76%) Data Protection Act
7 12 (2.76%) PKI
8 10 (2.30%) Security Operations Centre
9 8 (1.84%) Legacy Systems
10 7 (1.61%) Hybrid Cloud
10 7 (1.61%) Virtual Team
11 6 (1.38%) BYOD
11 6 (1.38%) Clustering
11 6 (1.38%) Security Posture
12 5 (1.15%) Cloud Native
12 5 (1.15%) e-Learning
12 5 (1.15%) Enterprise Storage
12 5 (1.15%) Private Cloud
13 4 (0.92%) Video Conferencing
Operating Systems
1 93 (21.43%) Windows
2 65 (14.98%) Linux
3 33 (7.60%) Unix
4 23 (5.30%) Windows 10
5 14 (3.23%) Windows Server
6 4 (0.92%) Mac OS
6 4 (0.92%) Red Hat Enterprise Linux
6 4 (0.92%) Windows 7
6 4 (0.92%) Windows Server 2003
7 3 (0.69%) Apple iOS
7 3 (0.69%) VMS
8 2 (0.46%) Android
8 2 (0.46%) Debian
8 2 (0.46%) Ubuntu
Processes & Methodologies
1 131 (30.18%) ITIL
2 102 (23.50%) Continuous Improvement
3 80 (18.43%) Service Management
4 78 (17.97%) Problem-Solving
5 73 (16.82%) ITSM
6 69 (15.90%) Incident Response
7 63 (14.52%) Root Cause Analysis
8 62 (14.29%) Customer Service
8 62 (14.29%) Problem Management
9 61 (14.06%) Change Management
10 60 (13.82%) DevOps
11 56 (12.90%) Service Delivery
12 55 (12.67%) Agile
13 51 (11.75%) Stakeholder Management
14 48 (11.06%) Cybersecurity
15 44 (10.14%) Observability
16 38 (8.76%) CI/CD
16 38 (8.76%) Information Security
16 38 (8.76%) Site Reliability Engineering
17 33 (7.60%) Analytics
Programming Languages
1 43 (9.91%) Python
2 39 (8.99%) PowerShell
3 34 (7.83%) SQL
4 24 (5.53%) Java
5 14 (3.23%) Bash
6 8 (1.84%) Go
7 7 (1.61%) TypeScript
8 6 (1.38%) C#
8 6 (1.38%) JavaScript
8 6 (1.38%) Shell Script
9 4 (0.92%) PL/SQL
10 2 (0.46%) Bicep
10 2 (0.46%) Kusto Query Language
10 2 (0.46%) Rust
10 2 (0.46%) Solidity
10 2 (0.46%) VB
11 1 (0.23%) Groovy
11 1 (0.23%) Kotlin
11 1 (0.23%) Scala
11 1 (0.23%) VBA
Qualifications
1 108 (24.88%) Security Cleared
2 75 (17.28%) SC Cleared
3 42 (9.68%) Degree
4 22 (5.07%) DV Cleared
5 21 (4.84%) CISSP
6 14 (3.23%) ITIL Certification
7 12 (2.76%) CISM
8 10 (2.30%) Azure Certification
9 9 (2.07%) Computer Science Degree
9 9 (2.07%) GIAC
10 8 (1.84%) Microsoft Certification
11 7 (1.61%) Master's Degree
12 6 (1.38%) Cisco Certification
13 5 (1.15%) AWS Certification
13 5 (1.15%) CCNA
13 5 (1.15%) CISA
14 4 (0.92%) CCNP
14 4 (0.92%) CREST Certified
14 4 (0.92%) IBM Certification
14 4 (0.92%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 57 (13.13%) SLA
2 19 (4.38%) GDPR
2 19 (4.38%) ISO/IEC 27001
3 17 (3.92%) NIST
4 12 (2.76%) PCI DSS
5 11 (2.53%) Actionable Recommendations
5 11 (2.53%) Sarbanes-Oxley
6 7 (1.61%) QA
7 6 (1.38%) GRC
8 5 (1.15%) Data Quality
8 5 (1.15%) NCSC
9 4 (0.92%) PMO
9 4 (0.92%) SOC 2
10 3 (0.69%) COBIT
11 2 (0.46%) GxP
11 2 (0.46%) ISO 31000
11 2 (0.46%) ISO/IEC 20000
12 1 (0.23%) Cyber Essentials
12 1 (0.23%) ISO 9001
12 1 (0.23%) NIST 800
System Software
1 34 (7.83%) Active Directory
2 16 (3.69%) Docker
3 9 (2.07%) Virtual Machines
4 7 (1.61%) VMware Infrastructure
5 5 (1.15%) Hyper-V
6 4 (0.92%) BitLocker
6 4 (0.92%) Microsoft App-V
6 4 (0.92%) VMware ESXi
7 1 (0.23%) Firmware
7 1 (0.23%) NLBS
7 1 (0.23%) Slurm Workload Manager
7 1 (0.23%) Virtual Desktop
7 1 (0.23%) VMware NSX
7 1 (0.23%) vSphere
7 1 (0.23%) XenDesktop
Systems Management
1 38 (8.76%) Terraform
2 34 (7.83%) Ansible
3 30 (6.91%) Kubernetes
4 25 (5.76%) Grafana
5 18 (4.15%) Prometheus
6 15 (3.46%) SCCM
7 8 (1.84%) Puppet
8 6 (1.38%) CASB
8 6 (1.38%) SCOrch
9 5 (1.15%) Argo
9 5 (1.15%) Microsoft Intune
9 5 (1.15%) Salt
9 5 (1.15%) TeamSite
10 4 (0.92%) Jamf Pro
10 4 (0.92%) Pingdom
10 4 (0.92%) QRadar
10 4 (0.92%) vCenter Server
10 4 (0.92%) vMotion
11 2 (0.46%) HP ALM
11 2 (0.46%) Single Sign-On
Vendors
1 91 (20.97%) Microsoft
2 77 (17.74%) ServiceNow
3 32 (7.37%) Splunk
4 28 (6.45%) Remedy
5 27 (6.22%) Cisco
6 24 (5.53%) Oracle
7 18 (4.15%) Google
8 14 (3.23%) Palo Alto
9 13 (3.00%) Citrix
9 13 (3.00%) Dynatrace
10 11 (2.53%) AppDynamics
10 11 (2.53%) SAP
11 10 (2.30%) Atlassian
11 10 (2.30%) VMware
12 9 (2.07%) F5
13 8 (1.84%) CheckPoint
13 8 (1.84%) IBM
14 7 (1.61%) Aruba
14 7 (1.61%) PagerDuty
15 6 (1.38%) SolarWinds