Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 20 March 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Mar 2026
Same period 2025 Same period 2024
Rank 214 160 136
Rank change year-on-year -54 -24 +8
Contract jobs citing Incident Management 456 428 644
As % of all contract jobs in England 1.23% 1.75% 1.71%
As % of the Processes & Methodologies category 1.42% 1.93% 1.96%
Number of daily rates quoted 289 253 361
10th Percentile £262 £202 £193
25th Percentile £400 £325 £325
Median daily rate (50th Percentile) £475 £475 £513
Median % change year-on-year - -7.32% +2.50%
75th Percentile £575 £600 £588
90th Percentile £645 £675 £675
UK median daily rate £475 £475 £510
% change year-on-year - -6.86% +2.00%
Number of hourly rates quoted 22 43 117
10th Percentile - £14.99 -
25th Percentile £12.50 £15.44 £14.16
Median hourly rate £16.00 £21.46 £17.50
Median % change year-on-year -25.44% +22.63% -11.66%
75th Percentile £20.15 £28.50 £25.00
90th Percentile £27.72 £70.00 £56.00
UK median hourly rate £17.44 £21.46 £17.61
% change year-on-year -18.76% +21.86% -11.11%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 32,109 22,180 32,789
As % of all contract IT jobs advertised in England 86.44% 90.75% 86.89%
Number of daily rates quoted 20,603 14,473 21,697
10th Percentile £313 £313 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £503 £525 £525
Median % change year-on-year -4.19% - -4.55%
75th Percentile £614 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,967 822 2,143
10th Percentile £15.45 £15.07 £13.00
25th Percentile £18.87 £21.00 £16.04
Median hourly rate £32.50 £33.26 £32.50
Median % change year-on-year -2.27% +2.32% -12.87%
75th Percentile £65.00 £65.00 £57.50
90th Percentile £75.00 £77.47 £71.13
UK median hourly rate £30.00 £32.50 £32.50
% change year-on-year -7.69% - -7.14%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 20 March 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 20 March 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 20 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -14 190 £525 +5.00% 65
South East -1 104 £466 +5.85% 54
North of England -83 68 £450 +12.50% 37
Midlands -44 43 £415 -30.83% 14
West Midlands -49 37 £415 -33.60% 8
North West -45 35 £411 -2.61% 23
South West -36 32 £519 +3.75% 15
Yorkshire -56 28 £486 +49.54% 13
East of England -59 19 £543 -1.36% 17
East Midlands -31 6 £419 +19.64% 6
North East -16 4 £224 -36.07% 2
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (4.17%) Microsoft Exchange
2 16 (3.51%) SharePoint
3 13 (2.85%) Confluence
4 7 (1.54%) IIS
5 4 (0.88%) BizTalk Server
5 4 (0.88%) Oracle Self-Service HR
6 3 (0.66%) Apache
6 3 (0.66%) GeoServer
6 3 (0.66%) Oracle Workflow
6 3 (0.66%) Smallworld
7 2 (0.44%) NetWeaver
8 1 (0.22%) Apache Airflow
8 1 (0.22%) Palantir Foundry
8 1 (0.22%) WebLogic
Applications
1 35 (7.68%) Microsoft Office
2 26 (5.70%) Microsoft Excel
3 5 (1.10%) Microsoft PowerPoint
4 1 (0.22%) Adobe Creative Suite
4 1 (0.22%) Adobe Premiere
4 1 (0.22%) Chatbot
4 1 (0.22%) Microsoft Project
Business Applications
1 16 (3.51%) Remedy ITSM
2 4 (0.88%) Oracle Cash Management
2 4 (0.88%) Oracle Payables
2 4 (0.88%) Oracle Receivables
2 4 (0.88%) SAP S/4HANA
3 3 (0.66%) Oracle Assets
3 3 (0.66%) Oracle Procure-to-Pay
4 2 (0.44%) assyst
4 2 (0.44%) ION MarketView
4 2 (0.44%) Kondor
4 2 (0.44%) Oracle General Ledger
4 2 (0.44%) ProductWriter
5 1 (0.22%) SAP BPC
5 1 (0.22%) SAP EHS
5 1 (0.22%) SAP ERP
Cloud Services
1 122 (26.75%) Azure
2 95 (20.83%) AWS
3 46 (10.09%) Microsoft 365
4 37 (8.11%) GCP
5 22 (4.82%) GitHub
6 19 (4.17%) Azure Monitor
7 18 (3.95%) Azure DevOps
8 17 (3.73%) Entra ID
8 17 (3.73%) Google Workspace
9 16 (3.51%) GitHub Actions
10 14 (3.07%) AWS CloudFormation
11 12 (2.63%) IaaS
11 12 (2.63%) OpenShift
12 11 (2.41%) PaaS
13 10 (2.19%) Power Platform
14 9 (1.97%) SaaS
15 8 (1.75%) Amazon EKS
16 7 (1.54%) Amazon CloudWatch
16 7 (1.54%) OneDrive
16 7 (1.54%) Slack
Communications & Networking
1 40 (8.77%) Firewall
2 22 (4.82%) VPN
3 20 (4.39%) DNS
4 18 (3.95%) Network Security
5 16 (3.51%) TCP/IP
5 16 (3.51%) Wireless
6 14 (3.07%) Wi-Fi
7 13 (2.85%) DHCP
8 12 (2.63%) WAN
9 11 (2.41%) MPLS
10 10 (2.19%) HTTP
11 9 (1.97%) LAN
12 8 (1.75%) BGP
13 7 (1.54%) OSPF
14 6 (1.32%) Ethernet
14 6 (1.32%) InfiniBand
14 6 (1.32%) Internet
14 6 (1.32%) NetScaler
14 6 (1.32%) SAN
14 6 (1.32%) SMTP
Database & Business Intelligence
1 13 (2.85%) Tableau
2 11 (2.41%) SQL Server
3 10 (2.19%) MongoDB
3 10 (2.19%) Power BI
4 9 (1.97%) MySQL
5 8 (1.75%) Relational Database
6 7 (1.54%) Amazon Redshift
7 6 (1.32%) Elasticsearch
7 6 (1.32%) PostgreSQL
8 5 (1.10%) Data Warehouse
8 5 (1.10%) Pentaho
9 4 (0.88%) Oracle BI Publisher
10 3 (0.66%) Geospatial Data
10 3 (0.66%) GIS
10 3 (0.66%) Metadata
10 3 (0.66%) Oracle Database
10 3 (0.66%) Oracle Reports
10 3 (0.66%) QGIS
10 3 (0.66%) SQL Server Integration Services
11 2 (0.44%) DB2
Development Applications
1 34 (7.46%) JIRA
2 23 (5.04%) Git
3 17 (3.73%) Jenkins
4 11 (2.41%) GitLab
5 4 (0.88%) JMeter
6 3 (0.66%) CircleCI
7 2 (0.44%) Postman
7 2 (0.44%) Selenium
8 1 (0.22%) Browser DevTools
8 1 (0.22%) Cucumber
8 1 (0.22%) JUnit
8 1 (0.22%) Mockito
8 1 (0.22%) SonarQube
8 1 (0.22%) Visual Studio
General
1 147 (32.24%) Social Skills
2 73 (16.01%) Analytical Skills
3 67 (14.69%) Finance
4 53 (11.62%) Public Sector
5 19 (4.17%) Banking
6 17 (3.73%) Telecoms
7 15 (3.29%) Documentation Skills
7 15 (3.29%) Organisational Skills
8 12 (2.63%) Retail
9 8 (1.75%) Military
10 7 (1.54%) Law
10 7 (1.54%) Legal
11 6 (1.32%) Investment Banking
11 6 (1.32%) Pharmaceutical
12 5 (1.10%) Financial Institution
12 5 (1.10%) General Ledger
12 5 (1.10%) Inclusion and Diversity
12 5 (1.10%) Spanish Language
13 4 (0.88%) Billing
13 4 (0.88%) Front Office
Job Titles
1 84 (18.42%) Analyst
2 32 (7.02%) Senior
3 31 (6.80%) Lead
4 28 (6.14%) Support Analyst
5 26 (5.70%) Service Manager
6 23 (5.04%) Consultant
6 23 (5.04%) Developer
7 20 (4.39%) DevOps Engineer
8 19 (4.17%) IT Support
9 18 (3.95%) Incident Manager
9 18 (3.95%) Site Reliability Engineer
9 18 (3.95%) Support Engineer
10 17 (3.73%) Network Engineer
10 17 (3.73%) Service Analyst
11 16 (3.51%) IT Analyst
11 16 (3.51%) Site Engineer
12 15 (3.29%) Infrastructure Engineer
13 14 (3.07%) Azure Engineer
13 14 (3.07%) Data Analyst
14 13 (2.85%) Desktop Support
Libraries, Frameworks & Software Standards
1 24 (5.26%) REST
2 15 (3.29%) Kafka
3 12 (2.63%) .NET
4 10 (2.19%) Spring
4 10 (2.19%) Spring Boot
5 8 (1.75%) .NET Framework
5 8 (1.75%) Elastic Stack
6 7 (1.54%) React
6 7 (1.54%) RESTful
7 6 (1.32%) JSON
8 5 (1.10%) Oracle Fusion
9 4 (0.88%) 802.1X
9 4 (0.88%) RabbitMQ
10 3 (0.66%) AngularJS
10 3 (0.66%) PySpark
10 3 (0.66%) SOAP
10 3 (0.66%) XML
11 2 (0.44%) ADO
11 2 (0.44%) Flash
11 2 (0.44%) Middleware
Miscellaneous
1 31 (6.80%) Management Information System
2 26 (5.70%) Onboarding
3 25 (5.48%) Data Centre
4 20 (4.39%) Self-Motivation
5 18 (3.95%) Legacy Systems
6 14 (3.07%) CMDB
6 14 (3.07%) Enterprise Software
7 13 (2.85%) PKI
8 12 (2.63%) Hybrid Cloud
9 11 (2.41%) Data Protection Act
10 10 (2.19%) Cloud Native
11 9 (1.97%) Security Operations Centre
12 8 (1.75%) BYOD
12 8 (1.75%) Clustering
12 8 (1.75%) Security Posture
13 7 (1.54%) Enterprise Storage
13 7 (1.54%) Virtual Team
14 6 (1.32%) Distributed Systems
14 6 (1.32%) Legacy Code
15 5 (1.10%) Operational Technology
Operating Systems
1 98 (21.49%) Windows
2 72 (15.79%) Linux
3 29 (6.36%) Unix
4 27 (5.92%) Windows Server
5 21 (4.61%) Windows 10
6 6 (1.32%) Red Hat Enterprise Linux
6 6 (1.32%) Windows Server 2003
7 4 (0.88%) VMS
8 3 (0.66%) Mac OS
8 3 (0.66%) Ubuntu
8 3 (0.66%) Windows 7
9 2 (0.44%) Debian
10 1 (0.22%) Android
10 1 (0.22%) Apple iOS
10 1 (0.22%) Oracle Linux
10 1 (0.22%) Rocky
10 1 (0.22%) Solaris
Processes & Methodologies
1 133 (29.17%) ITIL
2 104 (22.81%) Continuous Improvement
3 87 (19.08%) DevOps
4 80 (17.54%) Root Cause Analysis
5 78 (17.11%) Service Management
6 76 (16.67%) Problem-Solving
7 75 (16.45%) Incident Response
8 73 (16.01%) ITSM
9 72 (15.79%) Change Management
10 70 (15.35%) Problem Management
11 64 (14.04%) Agile
12 59 (12.94%) Service Delivery
13 56 (12.28%) Customer Service
14 54 (11.84%) CI/CD
14 54 (11.84%) Observability
15 53 (11.62%) Stakeholder Management
16 52 (11.40%) Cybersecurity
17 49 (10.75%) Site Reliability Engineering
18 40 (8.77%) Security Operations
19 37 (8.11%) Analytics
Programming Languages
1 52 (11.40%) PowerShell
1 52 (11.40%) Python
2 38 (8.33%) SQL
3 26 (5.70%) Java
4 14 (3.07%) Bash
5 8 (1.75%) Go
6 6 (1.32%) C#
6 6 (1.32%) PL/SQL
6 6 (1.32%) Shell Script
6 6 (1.32%) TypeScript
7 5 (1.10%) JavaScript
8 2 (0.44%) Bicep
8 2 (0.44%) Kusto Query Language
8 2 (0.44%) Rust
8 2 (0.44%) Solidity
8 2 (0.44%) VB
9 1 (0.22%) C
9 1 (0.22%) Kotlin
9 1 (0.22%) Scala
9 1 (0.22%) VBA
Qualifications
1 132 (28.95%) Security Cleared
2 95 (20.83%) SC Cleared
3 45 (9.87%) Degree
4 27 (5.92%) CISSP
5 25 (5.48%) DV Cleared
6 19 (4.17%) CISM
7 16 (3.51%) ITIL Certification
8 12 (2.63%) Cisco Certification
9 11 (2.41%) Computer Science Degree
10 10 (2.19%) Azure Certification
11 8 (1.75%) GIAC
11 8 (1.75%) Microsoft Certification
12 7 (1.54%) Master's Degree
13 6 (1.32%) CCNP
14 5 (1.10%) (ISC)2 CCSP
14 5 (1.10%) AWS Certification
14 5 (1.10%) CCNA
14 5 (1.10%) ITIL Foundation Certificate
14 5 (1.10%) SSCP
15 4 (0.88%) IBM Certification
Quality Assurance & Compliance
1 58 (12.72%) SLA
2 23 (5.04%) GDPR
3 22 (4.82%) ISO/IEC 27001
3 22 (4.82%) NIST
4 15 (3.29%) QA
5 14 (3.07%) PCI DSS
6 10 (2.19%) Actionable Recommendations
6 10 (2.19%) Sarbanes-Oxley
7 7 (1.54%) Data Quality
8 5 (1.10%) GRC
9 4 (0.88%) PMO
9 4 (0.88%) SOC 2
10 3 (0.66%) COBIT
10 3 (0.66%) GxP
10 3 (0.66%) NCSC
11 2 (0.44%) ISO 31000
11 2 (0.44%) ISO/IEC 20000
12 1 (0.22%) Cyber Essentials
12 1 (0.22%) ISO 22301
12 1 (0.22%) NEBOSH
System Software
1 36 (7.89%) Active Directory
2 20 (4.39%) Docker
3 10 (2.19%) VMware Infrastructure
4 9 (1.97%) Virtual Machines
5 8 (1.75%) Hyper-V
6 6 (1.32%) BitLocker
6 6 (1.32%) Microsoft App-V
6 6 (1.32%) VMware ESXi
7 2 (0.44%) VMware Workstation
8 1 (0.22%) NLBS
8 1 (0.22%) Slurm Workload Manager
8 1 (0.22%) Virtual Desktop
8 1 (0.22%) vSphere
8 1 (0.22%) XenDesktop
Systems Management
1 49 (10.75%) Terraform
2 43 (9.43%) Ansible
3 40 (8.77%) Kubernetes
4 37 (8.11%) Grafana
5 23 (5.04%) Prometheus
6 16 (3.51%) SCCM
7 10 (2.19%) CASB
7 10 (2.19%) Puppet
8 8 (1.75%) Microsoft Intune
9 6 (1.32%) QRadar
9 6 (1.32%) vCenter Server
9 6 (1.32%) vMotion
10 5 (1.10%) Argo
10 5 (1.10%) Salt
10 5 (1.10%) SCOrch
10 5 (1.10%) TeamSite
11 4 (0.88%) Pingdom
12 3 (0.66%) Single Sign-On
13 2 (0.44%) HP ALM
13 2 (0.44%) Progress Chef
Vendors
1 98 (21.49%) Microsoft
2 81 (17.76%) ServiceNow
3 34 (7.46%) Splunk
4 28 (6.14%) Oracle
4 28 (6.14%) Remedy
5 23 (5.04%) Cisco
6 18 (3.95%) Google
7 17 (3.73%) Citrix
8 14 (3.07%) VMware
9 13 (2.85%) Palo Alto
9 13 (2.85%) SAP
10 10 (2.19%) Atlassian
10 10 (2.19%) Dynatrace
11 9 (1.97%) AppDynamics
11 9 (1.97%) PagerDuty
11 9 (1.97%) Red Hat
12 8 (1.75%) Aruba
12 8 (1.75%) F5
13 7 (1.54%) CheckPoint
13 7 (1.54%) IBM