Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 17 December 2025, with comparisons to the same periods in the previous two years.

6 months to
17 Dec 2025
Same period 2024 Same period 2023
Rank 218 150 131
Rank change year-on-year -68 -19 +44
Contract jobs citing Incident Management 393 517 713
As % of all contract jobs in England 1.25% 1.77% 1.92%
As % of the Processes & Methodologies category 1.41% 2.00% 2.17%
Number of daily rates quoted 247 287 437
10th Percentile £209 £204 £212
25th Percentile £363 £367 £400
Median daily rate (50th Percentile) £500 £500 £550
Median % change year-on-year - -9.09% +15.79%
75th Percentile £588 £590 £650
90th Percentile £651 £700 £730
UK median daily rate £500 £482 £550
% change year-on-year +3.63% -12.28% +15.79%
Number of hourly rates quoted 32 67 114
10th Percentile - - £13.41
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £16.00 £16.23 £19.25
Median % change year-on-year -1.42% -15.69% -2.83%
75th Percentile £23.92 £17.74 £49.40
90th Percentile £89.88 £30.90 £83.40
UK median hourly rate £14.93 £16.23 £19.00
% change year-on-year -8.04% -14.58% -4.09%

All Process and Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,925 25,808 32,921
As % of all contract IT jobs advertised in England 88.90% 88.45% 88.67%
Number of daily rates quoted 17,780 15,959 22,396
10th Percentile £300 £310 £313
25th Percentile £406 £418 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £530
% change year-on-year -4.76% -0.94% -3.64%
Number of hourly rates quoted 1,812 863 1,395
10th Percentile £15.00 £15.62 £15.00
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +19.30%
75th Percentile £53.75 £65.00 £65.00
90th Percentile £68.75 £74.97 £77.50
UK median hourly rate £25.15 £32.50 £43.84
% change year-on-year -22.62% -25.86% +25.25%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 17 December 2025.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 17 December 2025.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 17 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -59 133 £525 - 96
South East +16 87 £431 -1.99% 69
North of England -50 79 £500 +25.00% 43
Midlands -21 45 £525 -4.55% 19
North West -48 40 £470 +10.65% 21
West Midlands -29 37 £535 -8.94% 7
Yorkshire -30 34 £530 +140.91% 21
East of England -51 26 £400 -30.43% 20
South West -36 20 £575 +22.15% 18
East Midlands -18 8 £425 +6.25% 12
North East -8 4 £224 +19.33% 3
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.60%) Confluence
2 21 (5.34%) Microsoft Exchange
2 21 (5.34%) SharePoint
3 16 (4.07%) Apache
4 14 (3.56%) WebLogic
5 4 (1.02%) BizTalk Server
6 3 (0.76%) GeoServer
6 3 (0.76%) Smallworld
7 2 (0.51%) CICS
8 1 (0.25%) Apache Airflow
8 1 (0.25%) CMS
8 1 (0.25%) Drupal
8 1 (0.25%) WordPress
Applications
1 36 (9.16%) Microsoft Office
2 16 (4.07%) Microsoft Excel
3 7 (1.78%) Microsoft PowerPoint
4 2 (0.51%) Adobe Premiere
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) Chatbot
5 1 (0.25%) Microsoft Project
Business Applications
1 8 (2.04%) Remedy ITSM
2 4 (1.02%) assyst
3 3 (0.76%) Kondor
3 3 (0.76%) ProductWriter
4 2 (0.51%) ION MarketView
4 2 (0.51%) SAP HR
5 1 (0.25%) iTrent
5 1 (0.25%) Oracle Cash Management
5 1 (0.25%) Oracle General Ledger
5 1 (0.25%) Oracle Payables
5 1 (0.25%) Oracle Receivables
5 1 (0.25%) SAP BPC
5 1 (0.25%) SAP EHS
5 1 (0.25%) SAP ERP
Cloud Services
1 81 (20.61%) Azure
2 61 (15.52%) AWS
3 45 (11.45%) Microsoft 365
4 21 (5.34%) Azure Monitor
5 16 (4.07%) GCP
6 12 (3.05%) Google Workspace
7 10 (2.54%) Entra ID
8 9 (2.29%) GitHub
8 9 (2.29%) GitHub Actions
9 7 (1.78%) AWS CloudFormation
9 7 (1.78%) SaaS
10 6 (1.53%) Azure DevOps
10 6 (1.53%) Azure Logic Apps
10 6 (1.53%) OneDrive
11 5 (1.27%) OpenShift
12 4 (1.02%) Amazon CloudWatch
12 4 (1.02%) Amazon EKS
12 4 (1.02%) OCI
12 4 (1.02%) Serverless
12 4 (1.02%) Slack
Communications & Networking
1 42 (10.69%) Firewall
2 15 (3.82%) Wi-Fi
3 11 (2.80%) Network Security
3 11 (2.80%) WAN
3 11 (2.80%) Wireless
4 10 (2.54%) TCP/IP
5 8 (2.04%) DNS
5 8 (2.04%) HTTP
5 8 (2.04%) SSH
5 8 (2.04%) VPN
6 7 (1.78%) SAN
7 4 (1.02%) DHCP
7 4 (1.02%) FTP
7 4 (1.02%) Intrusion Detection
7 4 (1.02%) LAN
7 4 (1.02%) NGFW
7 4 (1.02%) Wireshark
8 3 (0.76%) Internet
8 3 (0.76%) SSL
8 3 (0.76%) VoIP
Database & Business Intelligence
1 5 (1.27%) MongoDB
2 3 (0.76%) DB2
2 3 (0.76%) Geospatial Data
2 3 (0.76%) GIS
2 3 (0.76%) Oracle Reports
2 3 (0.76%) Power BI
2 3 (0.76%) QGIS
2 3 (0.76%) Tableau
3 2 (0.51%) Data Warehouse
3 2 (0.51%) Flink
3 2 (0.51%) Metadata
3 2 (0.51%) Oracle Database
3 2 (0.51%) PostgreSQL
3 2 (0.51%) Relational Database
4 1 (0.25%) Azure SQL Database
4 1 (0.25%) BusinessObjects
4 1 (0.25%) DTS
4 1 (0.25%) MySQL
4 1 (0.25%) Oracle Discoverer
4 1 (0.25%) SQL Server
Development Applications
1 40 (10.18%) JIRA
2 9 (2.29%) GitLab
3 6 (1.53%) Jenkins
4 5 (1.27%) Git
4 5 (1.27%) SonarQube
5 4 (1.02%) Gradle
5 4 (1.02%) Maven
5 4 (1.02%) Selenium
6 2 (0.51%) CircleCI
7 1 (0.25%) Visual Studio
General
1 157 (39.95%) Social Skills
2 71 (18.07%) Finance
3 63 (16.03%) Analytical Skills
4 34 (8.65%) Public Sector
5 22 (5.60%) Banking
6 17 (4.33%) Organisational Skills
7 15 (3.82%) Retail
8 13 (3.31%) Military
9 11 (2.80%) Telecoms
10 8 (2.04%) Legal
11 6 (1.53%) Documentation Skills
11 6 (1.53%) Front Office
11 6 (1.53%) Pharmaceutical
11 6 (1.53%) Spanish Language
12 5 (1.27%) Investment Banking
13 4 (1.02%) Law
14 3 (0.76%) Financial Institution
14 3 (0.76%) Multimedia
14 3 (0.76%) Polish Language
14 3 (0.76%) Presentation Skills
Job Titles
1 83 (21.12%) Analyst
2 32 (8.14%) Lead
3 28 (7.12%) Incident Manager
4 23 (5.85%) IT Support
4 23 (5.85%) Support Analyst
5 21 (5.34%) Security Engineer
5 21 (5.34%) Senior
6 18 (4.58%) Consultant
6 18 (4.58%) Support Engineer
7 16 (4.07%) Service Manager
8 15 (3.82%) Major Incident Manager
8 15 (3.82%) Platform Engineer
9 14 (3.56%) Security Analyst
9 14 (3.56%) Service Analyst
10 13 (3.31%) IT Analyst
11 12 (3.05%) Support Officer
12 11 (2.80%) Infrastructure Engineer
12 11 (2.80%) Monitoring Engineer
12 11 (2.80%) Service Desk Analyst
12 11 (2.80%) Technical Support
Libraries, Frameworks & Software Standards
1 20 (5.09%) REST
2 7 (1.78%) Kafka
3 5 (1.27%) React
3 5 (1.27%) SOAP
4 4 (1.02%) JSON
5 2 (0.51%) AngularJS
5 2 (0.51%) Elastic Stack
5 2 (0.51%) Flash
5 2 (0.51%) ISPF
5 2 (0.51%) PySpark
5 2 (0.51%) RESTful
5 2 (0.51%) Smart Contracts
5 2 (0.51%) Spring
5 2 (0.51%) Spring Boot
5 2 (0.51%) XML
5 2 (0.51%) XMPP
6 1 (0.25%) FHIR
6 1 (0.25%) Loki
6 1 (0.25%) Playwright
6 1 (0.25%) Vue
Miscellaneous
1 30 (7.63%) Management Information System
2 26 (6.62%) Data Centre
3 18 (4.58%) Self-Motivation
4 14 (3.56%) Enterprise Software
5 12 (3.05%) Security Operations Centre
6 11 (2.80%) Onboarding
7 10 (2.54%) Data Protection Act
8 8 (2.04%) PKI
8 8 (2.04%) Tandem
9 7 (1.78%) Cloud Native
9 7 (1.78%) Hybrid Cloud
9 7 (1.78%) Legacy Systems
9 7 (1.78%) Security Posture
10 5 (1.27%) Distributed Systems
10 5 (1.27%) Operational Technology
10 5 (1.27%) Product Ownership
11 4 (1.02%) BYOD
11 4 (1.02%) Cyber Threat
11 4 (1.02%) Fixed Income
11 4 (1.02%) Mobile App
Operating Systems
1 95 (24.17%) Windows
2 52 (13.23%) Linux
3 42 (10.69%) Unix
4 20 (5.09%) Windows 10
5 14 (3.56%) Windows Server
6 4 (1.02%) Apple iOS
7 3 (0.76%) Mac OS
8 2 (0.51%) Android
8 2 (0.51%) Debian
8 2 (0.51%) Red Hat Enterprise Linux
8 2 (0.51%) Ubuntu
8 2 (0.51%) Windows 7
8 2 (0.51%) zOS
9 1 (0.25%) VMS
9 1 (0.25%) Windows Server 2003
Processes & Methodologies
1 113 (28.75%) ITIL
2 84 (21.37%) Service Management
3 77 (19.59%) Continuous Improvement
4 76 (19.34%) Incident Response
5 73 (18.58%) Problem-Solving
6 59 (15.01%) Customer Service
7 57 (14.50%) ITSM
8 54 (13.74%) Cybersecurity
9 49 (12.47%) Change Management
9 49 (12.47%) Stakeholder Management
10 48 (12.21%) Problem Management
11 46 (11.70%) DevOps
12 45 (11.45%) Service Delivery
13 42 (10.69%) Agile
13 42 (10.69%) Migration
14 41 (10.43%) Information Security
15 40 (10.18%) Analytics
16 38 (9.67%) Root Cause Analysis
17 36 (9.16%) Observability
18 34 (8.65%) Security Operations
Programming Languages
1 41 (10.43%) Python
2 33 (8.40%) SQL
3 24 (6.11%) PowerShell
4 18 (4.58%) Java
5 10 (2.54%) Bash
6 8 (2.04%) Shell Script
7 5 (1.27%) JavaScript
7 5 (1.27%) TypeScript
8 4 (1.02%) Go
9 3 (0.76%) Kusto Query Language
10 2 (0.51%) Bicep
10 2 (0.51%) JCL
10 2 (0.51%) Rust
10 2 (0.51%) Solidity
10 2 (0.51%) VBA
11 1 (0.25%) C#
11 1 (0.25%) COBOL
11 1 (0.25%) Perl
11 1 (0.25%) REXX
11 1 (0.25%) Scala
Qualifications
1 90 (22.90%) Security Cleared
2 67 (17.05%) SC Cleared
3 41 (10.43%) Degree
4 21 (5.34%) CISSP
5 14 (3.56%) Computer Science Degree
6 11 (2.80%) ITIL Certification
6 11 (2.80%) Microsoft Certification
7 10 (2.54%) CISM
7 10 (2.54%) DV Cleared
8 8 (2.04%) Cisco Certification
8 8 (2.04%) GIAC
9 7 (1.78%) CCNA
10 4 (1.02%) CCNP
10 4 (1.02%) CEH
10 4 (1.02%) CREST Certified
10 4 (1.02%) Server+ Certification
11 3 (0.76%) BPSS Clearance
11 3 (0.76%) CompTIA Security+
11 3 (0.76%) ISACA
11 3 (0.76%) OSCP
Quality Assurance & Compliance
1 32 (8.14%) SLA
2 23 (5.85%) GDPR
3 20 (5.09%) NIST
4 14 (3.56%) Sarbanes-Oxley
5 13 (3.31%) ISO/IEC 27001
6 12 (3.05%) NCSC
7 9 (2.29%) PCI DSS
8 8 (2.04%) JSP 440
8 8 (2.04%) NIST 800
8 8 (2.04%) QA
9 4 (1.02%) GRC
9 4 (1.02%) GxP
10 3 (0.76%) Actionable Recommendations
10 3 (0.76%) COBIT
10 3 (0.76%) Cyber Essentials
10 3 (0.76%) Data Quality
11 2 (0.51%) SOC 2
12 1 (0.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 1 (0.25%) NEBOSH
12 1 (0.25%) PMO
System Software
1 34 (8.65%) Active Directory
2 12 (3.05%) Docker
3 8 (2.04%) Firmware
4 7 (1.78%) Virtual Machines
5 3 (0.76%) VMware Infrastructure
6 2 (0.51%) Hyper-V
6 2 (0.51%) Time Sharing Option
7 1 (0.25%) BitLocker
7 1 (0.25%) Job Entry Subsystem
7 1 (0.25%) Microsoft App-V
7 1 (0.25%) RACF
7 1 (0.25%) Slurm Workload Manager
7 1 (0.25%) VMware ESXi
7 1 (0.25%) VMware NSX
Systems Management
1 32 (8.14%) Terraform
2 22 (5.60%) Kubernetes
3 17 (4.33%) SCCM
4 15 (3.82%) Ansible
5 11 (2.80%) Grafana
6 8 (2.04%) Microsoft Intune
7 7 (1.78%) Argo
7 7 (1.78%) CASB
7 7 (1.78%) Prometheus
7 7 (1.78%) SCOrch
8 4 (1.02%) Jamf Pro
8 4 (1.02%) Pingdom
8 4 (1.02%) Puppet
8 4 (1.02%) QRadar
9 3 (0.76%) Symantec Endpoint Protection
10 2 (0.51%) BMC PATROL
10 2 (0.51%) FortiGate
10 2 (0.51%) Progress Chef
10 2 (0.51%) TeamSite
11 1 (0.25%) Tivoli
Vendors
1 87 (22.14%) Microsoft
2 58 (14.76%) ServiceNow
3 34 (8.65%) Splunk
4 26 (6.62%) Cisco
5 25 (6.36%) Oracle
6 23 (5.85%) Dynatrace
7 18 (4.58%) AppDynamics
8 13 (3.31%) Remedy
9 11 (2.80%) F5
10 9 (2.29%) Citrix
10 9 (2.29%) CrowdStrike
10 9 (2.29%) IBM
10 9 (2.29%) Palo Alto
10 9 (2.29%) VMware
11 8 (2.04%) Atlassian
11 8 (2.04%) Google
12 6 (1.53%) PagerDuty
12 6 (1.53%) SAP
12 6 (1.53%) SolarWinds
13 5 (1.27%) Adobe