Incident Management Contracts in England

Incident Management
UK > England

The table below provides summary statistics for contract job vacancies advertised in England requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 6 July 2025, comparing them to the same period in the previous two years.

6 months to
6 Jul 2025
Same period 2024 Same period 2023
Rank 153 139 139
Rank change year-on-year -14 0 +59
Contract jobs citing Incident Management 485 637 913
As % of all contract jobs advertised in England 1.83% 1.71% 1.90%
As % of the Processes & Methodologies category 2.01% 2.00% 2.11%
Number of daily rates quoted 276 320 574
10th Percentile £213 £211 £250
25th Percentile £350 £363 £363
Median daily rate (50th Percentile) £500 £503 £520
Median % change year-on-year -0.60% -3.27% +9.47%
75th Percentile £600 £613 £650
90th Percentile £650 £775 £725
UK median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 70 140 112
10th Percentile £14.84 £14.16 -
25th Percentile £14.99 £14.84 £13.41
Median hourly rate £18.85 £16.23 £19.81
Median % change year-on-year +16.14% -18.07% +13.20%
75th Percentile £59.16 £21.37 £27.61
90th Percentile £71.34 £27.18 £49.52
UK median hourly rate £17.05 £16.23 £19.81
% change year-on-year +5.02% -18.07% +13.20%

All Process and Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 24,147 31,870 43,245
As % of all contract IT jobs advertised in England 90.93% 85.64% 89.77%
Number of daily rates quoted 15,520 20,680 30,282
10th Percentile £300 £305 £325
25th Percentile £406 £413 £445
Median daily rate (50th Percentile) £515 £525 £550
Median % change year-on-year -1.90% -4.55% -
75th Percentile £638 £645 £675
90th Percentile £750 £750 £775
UK median daily rate £505 £525 £550
% change year-on-year -3.81% -4.55% +0.92%
Number of hourly rates quoted 1,216 2,288 1,563
10th Percentile £14.20 £12.79 £12.50
25th Percentile £17.87 £16.06 £16.93
Median hourly rate £25.15 £38.12 £39.55
Median % change year-on-year -34.02% -3.62% +54.01%
75th Percentile £54.81 £61.60 £65.00
90th Percentile £72.00 £72.73 £77.00
UK median hourly rate £25.15 £37.50 £38.18
% change year-on-year -32.93% -1.77% +46.83%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Incident Management in England.

Daily rate trend for Incident Management in England

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 6 July 2025.

Daily rate histogram for Incident Management in England

Incident Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Incident Management in England.

Hourly rate trend for Incident Management in England

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 6 July 2025.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 6 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -2 152 £500 +5.26% 601
North of England +19 103 £484 -7.86% 182
East of England +1 78 £488 +61.83% 56
South East +14 72 £488 -7.84% 153
Yorkshire +15 56 £507 -9.26% 64
North West +15 46 £445 -15.24% 99
South West -8 45 £525 -2.42% 89
Midlands -15 18 £400 -9.86% 96
West Midlands -22 17 £400 -9.86% 49
North East +5 7 £550 +182.05% 21
East Midlands - 1 £500 - 44
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (3.71%) Confluence
2 15 (3.09%) Microsoft Exchange
3 9 (1.86%) SharePoint
4 7 (1.44%) IIS
5 4 (0.82%) CICS
5 4 (0.82%) WebSphere
6 3 (0.62%) SharePoint 2010
7 2 (0.41%) Apache Airflow
7 2 (0.41%) JBoss
7 2 (0.41%) WebSphere Application Server
8 1 (0.21%) OpenStack
8 1 (0.21%) Tomcat
Applications
1 57 (11.75%) Microsoft Excel
2 48 (9.90%) Microsoft PowerPoint
3 43 (8.87%) Microsoft Office
4 3 (0.62%) InfoPath
5 1 (0.21%) Chatbot
Business Applications
1 8 (1.65%) Kondor
2 5 (1.03%) Remedy ITSM
3 3 (0.62%) SAP HCM
3 3 (0.62%) SAP Payroll
4 2 (0.41%) SAP BPC
4 2 (0.41%) SAP S/4HANA
5 1 (0.21%) Endur
5 1 (0.21%) Oracle Applications
5 1 (0.21%) Oracle Assets
5 1 (0.21%) Oracle Cash Management
5 1 (0.21%) Oracle EBS
5 1 (0.21%) Oracle ERP
5 1 (0.21%) Oracle Payables
5 1 (0.21%) Oracle Receivables
5 1 (0.21%) Oracle Subledger Accounting
5 1 (0.21%) Salesforce CRM
5 1 (0.21%) SAP HR
5 1 (0.21%) SAP Oil and Gas
5 1 (0.21%) SAP SCM
Cloud Services
1 86 (17.73%) Microsoft 365
2 80 (16.49%) Azure
3 64 (13.20%) AWS
4 39 (8.04%) Entra ID
5 15 (3.09%) Azure Monitor
6 14 (2.89%) Azure DevOps
6 14 (2.89%) IaaS
7 12 (2.47%) GCP
8 11 (2.27%) GitHub
8 11 (2.27%) Power Platform
8 11 (2.27%) SaaS
9 10 (2.06%) GitHub Actions
10 9 (1.86%) Amazon CloudWatch
11 8 (1.65%) AWS CloudFormation
12 7 (1.44%) Azure AKS
12 7 (1.44%) Datadog
12 7 (1.44%) Power Automate
13 5 (1.03%) Amazon EC2
13 5 (1.03%) Azure Data Factory
13 5 (1.03%) Serverless
Communications & Networking
1 44 (9.07%) Firewall
2 29 (5.98%) Wi-Fi
3 23 (4.74%) VPN
4 19 (3.92%) DHCP
4 19 (3.92%) DNS
4 19 (3.92%) WAN
5 16 (3.30%) LAN
6 15 (3.09%) Network Security
7 13 (2.68%) Wireless
8 12 (2.47%) TCP/IP
9 10 (2.06%) HTTP
10 8 (1.65%) BGP
11 6 (1.24%) Cisco Nexus
11 6 (1.24%) SAN
12 5 (1.03%) 4G
12 5 (1.03%) Cisco IOS
12 5 (1.03%) OSPF
12 5 (1.03%) SD-WAN
13 4 (0.82%) Cisco ASA
13 4 (0.82%) Wireshark
Database & Business Intelligence
1 10 (2.06%) SAP HANA
2 8 (1.65%) SQL Server
3 7 (1.44%) DB2
3 7 (1.44%) NoSQL
3 7 (1.44%) PostgreSQL
3 7 (1.44%) Power BI
4 6 (1.24%) Amazon RDS
4 6 (1.24%) Azure SQL Database
5 5 (1.03%) MongoDB
6 4 (0.82%) Amazon Athena
6 4 (0.82%) DynamoDB
6 4 (0.82%) Oracle Reports
7 3 (0.62%) DTS
7 3 (0.62%) Elasticsearch
7 3 (0.62%) OLTP
8 2 (0.41%) Amazon Redshift
8 2 (0.41%) Data Warehouse
8 2 (0.41%) IMS/DB
8 2 (0.41%) SQL Server Integration Services
8 2 (0.41%) Tableau
Development Applications
1 39 (8.04%) JIRA
2 15 (3.09%) ScriptRunner
3 8 (1.65%) Jenkins
4 6 (1.24%) GitLab
5 5 (1.03%) CircleCI
5 5 (1.03%) Git
6 4 (0.82%) Octopus Deploy
6 4 (0.82%) TeamCity
7 3 (0.62%) Cypress.io
7 3 (0.62%) SonarQube
8 2 (0.41%) Selenium
9 1 (0.21%) Artifactory
9 1 (0.21%) Gradle
9 1 (0.21%) Maven
9 1 (0.21%) Vagrant
General
1 190 (39.18%) Social Skills
2 78 (16.08%) Analytical Skills
3 63 (12.99%) Finance
4 36 (7.42%) Banking
5 34 (7.01%) Public Sector
6 29 (5.98%) Inclusion and Diversity
7 28 (5.77%) Retail
8 18 (3.71%) Military
9 11 (2.27%) Legal
9 11 (2.27%) Telecoms
10 10 (2.06%) German Language
11 8 (1.65%) Documentation Skills
12 7 (1.44%) Investment Banking
12 7 (1.44%) Presentation Skills
13 6 (1.24%) Organisational Skills
14 4 (0.82%) Financial Institution
14 4 (0.82%) Manufacturing
14 4 (0.82%) Pharmaceutical
14 4 (0.82%) Retail Banking
15 3 (0.62%) Back Office
Job Titles
1 91 (18.76%) Analyst
2 55 (11.34%) Service Analyst
3 47 (9.69%) Service Desk Analyst
4 37 (7.63%) Senior
5 36 (7.42%) Incident Manager
6 31 (6.39%) Consultant
7 26 (5.36%) Support Engineer
8 22 (4.54%) Lead
9 21 (4.33%) IT Manager
10 20 (4.12%) Infrastructure Engineer
11 19 (3.92%) Support Manager
12 18 (3.71%) Network Engineer
13 17 (3.51%) IT Support
14 16 (3.30%) 1st Line Support
14 16 (3.30%) Architect
14 16 (3.30%) Technical Analyst
15 15 (3.09%) Applications Support
15 15 (3.09%) Service Manager
15 15 (3.09%) Technical Services Analyst
16 14 (2.89%) Senior Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 9 (1.86%) Web Services
2 8 (1.65%) HTML
2 8 (1.65%) Node.js
2 8 (1.65%) XML
3 7 (1.44%) .NET
3 7 (1.44%) SOAP
4 6 (1.24%) Middleware
4 6 (1.24%) REST
4 6 (1.24%) RESTful
5 5 (1.03%) Ajax
5 5 (1.03%) ARM Templates
5 5 (1.03%) CSS
6 4 (0.82%) .NET Core
6 4 (0.82%) ADO
6 4 (0.82%) React
6 4 (0.82%) WebSphere MQ
7 3 (0.62%) Elastic Stack
7 3 (0.62%) GraphQL
7 3 (0.62%) Puppeteer
7 3 (0.62%) pytest
Miscellaneous
1 35 (7.22%) Management Information System
2 20 (4.12%) iPhone
3 19 (3.92%) Data Centre
3 19 (3.92%) Self-Motivation
3 19 (3.92%) Smartphone
4 16 (3.30%) CMDB
5 14 (2.89%) Security Operations Centre
6 12 (2.47%) Onboarding
7 10 (2.06%) Security Posture
8 9 (1.86%) Cloud Native
8 9 (1.86%) Data Protection Act
8 9 (1.86%) Operational Technology
8 9 (1.86%) SWIFT Messaging Network
9 6 (1.24%) Cyber Threat
9 6 (1.24%) Distributed Systems
10 5 (1.03%) Hybrid Cloud
11 4 (0.82%) Driving Licence
11 4 (0.82%) Legacy Applications
11 4 (0.82%) PKI
11 4 (0.82%) Product Ownership
Operating Systems
1 67 (13.81%) Windows
2 30 (6.19%) Linux
3 24 (4.95%) Mac OS
4 21 (4.33%) Windows Server
5 16 (3.30%) Windows 10
6 14 (2.89%) Unix
7 7 (1.44%) Apple iOS
8 6 (1.24%) Red Hat Enterprise Linux
9 5 (1.03%) Windows Server 2016
10 4 (0.82%) Solaris
11 3 (0.62%) Oracle Linux
11 3 (0.62%) VMS
11 3 (0.62%) Windows Server 2012
12 2 (0.41%) AIX
12 2 (0.41%) Mac OS X
12 2 (0.41%) OpenVMS
12 2 (0.41%) Ubuntu
12 2 (0.41%) Windows 7
12 2 (0.41%) zOS
13 1 (0.21%) Android
Processes & Methodologies
1 153 (31.55%) ITIL
2 128 (26.39%) Problem-Solving
3 103 (21.24%) Customer Service
4 85 (17.53%) Service Delivery
5 75 (15.46%) Service Management
6 73 (15.05%) ITSM
7 66 (13.61%) Agile
8 64 (13.20%) Change Management
9 52 (10.72%) Problem Management
10 47 (9.69%) DevOps
11 46 (9.48%) Root Cause Analysis
12 43 (8.87%) Continuous Improvement
12 43 (8.87%) Mathematics
13 42 (8.66%) Incident Response
14 41 (8.45%) Migration
15 35 (7.22%) CI/CD
16 34 (7.01%) Stakeholder Management
17 32 (6.60%) Performance Tuning
18 31 (6.39%) Mentoring
19 30 (6.19%) Security Operations
Programming Languages
1 41 (8.45%) Python
2 38 (7.84%) SQL
3 36 (7.42%) PowerShell
4 23 (4.74%) Bash
5 16 (3.30%) Java
6 15 (3.09%) Groovy
7 13 (2.68%) C#
8 8 (1.65%) Bicep
9 5 (1.03%) JavaScript
9 5 (1.03%) TypeScript
10 4 (0.82%) COBOL
11 3 (0.62%) JCL
11 3 (0.62%) REXX
11 3 (0.62%) Search Processing Language
12 2 (0.41%) C
12 2 (0.41%) Go
12 2 (0.41%) PL/SQL
12 2 (0.41%) T-SQL
13 1 (0.21%) ABAP
13 1 (0.21%) Data Analysis Expressions
Qualifications
1 107 (22.06%) Security Cleared
2 90 (18.56%) SC Cleared
3 36 (7.42%) Microsoft Certification
4 32 (6.60%) A+ Certification
4 32 (6.60%) Degree
5 25 (5.15%) DV Cleared
6 23 (4.74%) MCSA
7 20 (4.12%) Cisco Certification
8 14 (2.89%) CCNA
8 14 (2.89%) CCNP
9 13 (2.68%) Computer Science Degree
10 12 (2.47%) ITIL Certification
11 11 (2.27%) CISSP
12 9 (1.86%) CISM
13 6 (1.24%) Azure Certification
14 5 (1.03%) CCIE
14 5 (1.03%) CISA
15 4 (0.82%) DBS Check
15 4 (0.82%) Master's Degree
15 4 (0.82%) MCP
Quality Assurance & Compliance
1 25 (5.15%) SLA
2 24 (4.95%) GDPR
3 22 (4.54%) NIST
4 20 (4.12%) ISO/IEC 27001
5 14 (2.89%) JSP 440
6 11 (2.27%) NCSC
7 10 (2.06%) NIST 800
8 9 (1.86%) Sarbanes-Oxley
9 7 (1.44%) QA
9 7 (1.44%) RMADS
10 6 (1.24%) GxP
11 4 (0.82%) PCI DSS
12 3 (0.62%) GRC
13 2 (0.41%) Actionable Recommendations
13 2 (0.41%) Cyber Essentials
13 2 (0.41%) HIPAA
14 1 (0.21%) COSO
14 1 (0.21%) ISO 31000
14 1 (0.21%) ISO 9001
14 1 (0.21%) SOC 2
System Software
1 80 (16.49%) Active Directory
2 15 (3.09%) Docker
3 13 (2.68%) VMware Infrastructure
4 8 (1.65%) Firmware
5 7 (1.44%) Hyper-V
6 6 (1.24%) Virtual Machines
7 3 (0.62%) VMware ESXi
7 3 (0.62%) VMware NSX
8 2 (0.41%) Time Sharing Option
8 2 (0.41%) Virtual Desktop
9 1 (0.21%) Ceph
9 1 (0.21%) FreeRADIUS
9 1 (0.21%) iptables
9 1 (0.21%) Job Entry Subsystem
9 1 (0.21%) RACF
9 1 (0.21%) Veritas Cluster Server
9 1 (0.21%) XenApp
9 1 (0.21%) XenDesktop
Systems Management
1 35 (7.22%) Terraform
2 25 (5.15%) Kubernetes
3 24 (4.95%) Jamf Pro
4 17 (3.51%) Grafana
5 16 (3.30%) Ansible
6 14 (2.89%) Microsoft Intune
7 13 (2.68%) Prometheus
8 10 (2.06%) SCCM
9 6 (1.24%) FortiGate
10 5 (1.03%) Nagios
10 5 (1.03%) Puppet
11 3 (0.62%) CASB
11 3 (0.62%) CSIRT
11 3 (0.62%) OPNET
11 3 (0.62%) SCOrch
11 3 (0.62%) Systems Management Server (SMS)
11 3 (0.62%) ZABBIX
12 2 (0.41%) OpenView
12 2 (0.41%) TeamSite
13 1 (0.21%) Netcool
Vendors
1 155 (31.96%) Microsoft
2 111 (22.89%) ServiceNow
3 26 (5.36%) Citrix
4 25 (5.15%) Cisco
5 24 (4.95%) Apple
6 22 (4.54%) VMware
7 18 (3.71%) SAP
7 18 (3.71%) Splunk
8 15 (3.09%) Atlassian
9 14 (2.89%) Oracle
10 13 (2.68%) Remedy
11 12 (2.47%) Red Hat
12 10 (2.06%) IBM
13 9 (1.86%) SolarWinds
14 8 (1.65%) Bloomberg
14 8 (1.65%) Refinitiv
14 8 (1.65%) Sybase
15 7 (1.44%) F5
16 6 (1.24%) Palo Alto
16 6 (1.24%) Salesforce