Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 10 December 2025, with comparisons to the same periods in the previous two years.

6 months to
10 Dec 2025
Same period 2024 Same period 2023
Rank 214 148 131
Rank change year-on-year -66 -17 +45
Contract jobs citing Incident Management 394 530 741
As % of all contract jobs in England 1.27% 1.75% 1.92%
As % of the Processes & Methodologies category 1.42% 1.99% 2.17%
Number of daily rates quoted 247 292 458
10th Percentile £209 £213 £220
25th Percentile £363 £363 £400
Median daily rate (50th Percentile) £500 £500 £550
Median % change year-on-year - -9.09% +16.03%
75th Percentile £575 £591 £650
90th Percentile £647 £700 £738
UK median daily rate £488 £482 £550
% change year-on-year +1.04% -12.28% +15.79%
Number of hourly rates quoted 33 73 119
10th Percentile - - £13.41
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £16.00 £16.23 £19.81
Median % change year-on-year -1.42% -18.07% -
75th Percentile £57.50 £18.64 £49.07
90th Percentile £91.50 £32.80 £83.40
UK median hourly rate £14.93 £16.23 £19.81
% change year-on-year -8.04% -18.07% -

All Process and Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,655 26,658 34,191
As % of all contract IT jobs advertised in England 89.31% 87.92% 88.76%
Number of daily rates quoted 17,614 16,424 23,309
10th Percentile £300 £313 £313
25th Percentile £406 £415 £425
Median daily rate (50th Percentile) £505 £525 £545
Median % change year-on-year -3.81% -3.67% -0.91%
75th Percentile £625 £648 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.50% -3.09%
Number of hourly rates quoted 1,796 941 1,445
10th Percentile £14.92 £15.25 £14.85
25th Percentile £17.87 £20.24 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +18.67%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.13 £33.00 £42.50
% change year-on-year -23.86% -22.35% +21.43%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 10 December 2025.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 10 December 2025.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 10 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -67 129 £504 -4.05% 92
North of England -41 84 £500 +17.65% 55
South East +2 80 £425 -5.03% 54
Midlands -21 48 £499 -9.36% 20
West Midlands -18 42 £530 -6.90% 11
North West -34 40 £484 +9.89% 26
Yorkshire -19 39 £540 +140.00% 24
East of England -49 28 £400 -28.09% 14
South West -43 22 £570 +15.74% 13
East Midlands -14 6 £425 +6.25% 9
North East -4 4 £224 +19.33% 8
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 25 (6.35%) Microsoft Exchange
2 23 (5.84%) Confluence
3 21 (5.33%) SharePoint
4 16 (4.06%) Apache
5 14 (3.55%) WebLogic
6 3 (0.76%) GeoServer
6 3 (0.76%) Smallworld
7 2 (0.51%) BizTalk Server
7 2 (0.51%) CICS
8 1 (0.25%) Apache Airflow
8 1 (0.25%) CMS
8 1 (0.25%) Drupal
8 1 (0.25%) WordPress
Applications
1 36 (9.14%) Microsoft Office
2 15 (3.81%) Microsoft Excel
3 8 (2.03%) Microsoft PowerPoint
4 2 (0.51%) Adobe Premiere
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) Chatbot
5 1 (0.25%) Microsoft Project
Business Applications
1 8 (2.03%) Remedy ITSM
2 3 (0.76%) assyst
2 3 (0.76%) Kondor
2 3 (0.76%) ProductWriter
3 2 (0.51%) ION MarketView
3 2 (0.51%) SAP HR
4 1 (0.25%) iTrent
4 1 (0.25%) Oracle Cash Management
4 1 (0.25%) Oracle General Ledger
4 1 (0.25%) Oracle Payables
4 1 (0.25%) Oracle Receivables
4 1 (0.25%) SAP BPC
4 1 (0.25%) SAP EHS
4 1 (0.25%) SAP ERP
4 1 (0.25%) SAP S/4HANA
4 1 (0.25%) SAP SCM
Cloud Services
1 75 (19.04%) Azure
2 57 (14.47%) AWS
3 51 (12.94%) Microsoft 365
4 20 (5.08%) Azure Monitor
5 16 (4.06%) Entra ID
6 12 (3.05%) GCP
7 11 (2.79%) Google Workspace
8 7 (1.78%) SaaS
9 6 (1.52%) OneDrive
10 5 (1.27%) AWS CloudFormation
10 5 (1.27%) Azure DevOps
10 5 (1.27%) GitHub
10 5 (1.27%) GitHub Actions
10 5 (1.27%) Power Platform
11 4 (1.02%) Azure Logic Apps
11 4 (1.02%) Azure Sentinel
11 4 (1.02%) Google Kubernetes Engine
11 4 (1.02%) OCI
11 4 (1.02%) Serverless
11 4 (1.02%) Slack
Communications & Networking
1 40 (10.15%) Firewall
2 16 (4.06%) Wi-Fi
3 11 (2.79%) WAN
4 10 (2.54%) Wireless
5 9 (2.28%) Network Security
6 8 (2.03%) HTTP
6 8 (2.03%) SSH
6 8 (2.03%) TCP/IP
7 7 (1.78%) SAN
7 7 (1.78%) VoIP
8 6 (1.52%) VPN
9 5 (1.27%) DNS
9 5 (1.27%) Intrusion Detection
9 5 (1.27%) MGCP
9 5 (1.27%) SCCP
9 5 (1.27%) Telepresence
9 5 (1.27%) WebEx
10 4 (1.02%) FTP
10 4 (1.02%) NGFW
10 4 (1.02%) Wireshark
Database & Business Intelligence
1 7 (1.78%) Oracle Reports
2 5 (1.27%) Power BI
3 4 (1.02%) MongoDB
4 3 (0.76%) DB2
4 3 (0.76%) Geospatial Data
4 3 (0.76%) GIS
4 3 (0.76%) OLTP
4 3 (0.76%) QGIS
4 3 (0.76%) Relational Database
4 3 (0.76%) SQL Server
4 3 (0.76%) Tableau
5 2 (0.51%) Amazon RDS
5 2 (0.51%) Azure SQL Database
5 2 (0.51%) BusinessObjects
5 2 (0.51%) Data Warehouse
5 2 (0.51%) Metadata
5 2 (0.51%) NoSQL
5 2 (0.51%) Oracle Database
5 2 (0.51%) SQL Server Integration Services
6 1 (0.25%) SAP Data Services
Development Applications
1 42 (10.66%) JIRA
2 7 (1.78%) GitLab
3 5 (1.27%) SonarQube
4 4 (1.02%) Git
4 4 (1.02%) Gradle
4 4 (1.02%) Jenkins
4 4 (1.02%) Maven
4 4 (1.02%) Selenium
5 1 (0.25%) Visual Studio
General
1 153 (38.83%) Social Skills
2 73 (18.53%) Finance
3 64 (16.24%) Analytical Skills
4 37 (9.39%) Public Sector
5 21 (5.33%) Banking
6 17 (4.31%) Military
7 16 (4.06%) Organisational Skills
7 16 (4.06%) Retail
8 11 (2.79%) Telecoms
9 9 (2.28%) Legal
10 6 (1.52%) Documentation Skills
10 6 (1.52%) Pharmaceutical
10 6 (1.52%) Spanish Language
11 5 (1.27%) Front Office
11 5 (1.27%) Investment Banking
12 3 (0.76%) Financial Institution
12 3 (0.76%) Inclusion and Diversity
12 3 (0.76%) Influencing Skills
12 3 (0.76%) Multimedia
12 3 (0.76%) Polish Language
Job Titles
1 81 (20.56%) Analyst
2 34 (8.63%) Lead
3 32 (8.12%) Incident Manager
4 23 (5.84%) Security Engineer
5 22 (5.58%) Senior
5 22 (5.58%) Support Analyst
6 20 (5.08%) Consultant
6 20 (5.08%) IT Support
7 19 (4.82%) Support Engineer
8 17 (4.31%) Service Manager
9 15 (3.81%) Major Incident Manager
9 15 (3.81%) Security Analyst
9 15 (3.81%) Service Analyst
10 13 (3.30%) Platform Engineer
11 12 (3.05%) Infrastructure Engineer
11 12 (3.05%) IT Analyst
12 11 (2.79%) Monitoring Engineer
12 11 (2.79%) Service Desk Analyst
12 11 (2.79%) Support Officer
12 11 (2.79%) Technical Support
Libraries, Frameworks & Software Standards
1 18 (4.57%) REST
2 5 (1.27%) SOAP
2 5 (1.27%) XMPP
3 4 (1.02%) Kafka
3 4 (1.02%) React
4 2 (0.51%) AngularJS
4 2 (0.51%) Elastic Stack
4 2 (0.51%) Flash
4 2 (0.51%) ISPF
4 2 (0.51%) JSON
4 2 (0.51%) PySpark
4 2 (0.51%) RESTful
4 2 (0.51%) Smart Contracts
4 2 (0.51%) Spring
4 2 (0.51%) Spring Boot
4 2 (0.51%) XML
5 1 (0.25%) LDAP
5 1 (0.25%) Oracle Fusion
5 1 (0.25%) RabbitMQ
5 1 (0.25%) RSS
Miscellaneous
1 32 (8.12%) Management Information System
2 23 (5.84%) Data Centre
3 17 (4.31%) Self-Motivation
4 13 (3.30%) Enterprise Software
5 12 (3.05%) Security Operations Centre
6 11 (2.79%) Data Protection Act
7 10 (2.54%) Onboarding
8 8 (2.03%) PKI
8 8 (2.03%) Tandem
9 7 (1.78%) Cloud Native
9 7 (1.78%) Legacy Systems
10 6 (1.52%) Hybrid Cloud
10 6 (1.52%) Security Posture
10 6 (1.52%) Video Conferencing
11 5 (1.27%) Distributed Systems
11 5 (1.27%) Product Ownership
12 4 (1.02%) BYOD
12 4 (1.02%) Mobile App
12 4 (1.02%) Operational Technology
12 4 (1.02%) Smartphone
Operating Systems
1 94 (23.86%) Windows
2 48 (12.18%) Linux
3 39 (9.90%) Unix
4 19 (4.82%) Windows 10
5 14 (3.55%) Windows Server
6 8 (2.03%) Mac OS
7 4 (1.02%) Apple iOS
8 2 (0.51%) Android
8 2 (0.51%) Debian
8 2 (0.51%) Red Hat Enterprise Linux
8 2 (0.51%) Ubuntu
8 2 (0.51%) Windows 7
8 2 (0.51%) zOS
9 1 (0.25%) VMS
Processes & Methodologies
1 113 (28.68%) ITIL
2 86 (21.83%) Service Management
3 77 (19.54%) Problem-Solving
4 75 (19.04%) Incident Response
5 73 (18.53%) Continuous Improvement
6 64 (16.24%) ITSM
7 58 (14.72%) Customer Service
8 54 (13.71%) Change Management
9 51 (12.94%) Cybersecurity
9 51 (12.94%) Problem Management
10 48 (12.18%) Stakeholder Management
11 43 (10.91%) Agile
11 43 (10.91%) Analytics
12 42 (10.66%) Information Security
13 40 (10.15%) Service Delivery
14 39 (9.90%) DevOps
14 39 (9.90%) Migration
15 35 (8.88%) Security Operations
16 32 (8.12%) Root Cause Analysis
17 31 (7.87%) Data Protection
Programming Languages
1 41 (10.41%) Python
2 32 (8.12%) SQL
3 24 (6.09%) PowerShell
4 16 (4.06%) Java
5 12 (3.05%) Bash
6 6 (1.52%) Shell Script
7 5 (1.27%) JavaScript
8 4 (1.02%) TypeScript
9 3 (0.76%) Kusto Query Language
10 2 (0.51%) Bicep
10 2 (0.51%) JCL
10 2 (0.51%) Rust
10 2 (0.51%) Solidity
10 2 (0.51%) VBA
11 1 (0.25%) C#
11 1 (0.25%) COBOL
11 1 (0.25%) Perl
11 1 (0.25%) REXX
11 1 (0.25%) Scala
11 1 (0.25%) T-SQL
Qualifications
1 86 (21.83%) Security Cleared
2 64 (16.24%) SC Cleared
3 44 (11.17%) Degree
4 19 (4.82%) CISSP
5 17 (4.31%) Computer Science Degree
6 13 (3.30%) Microsoft Certification
7 11 (2.79%) ITIL Certification
8 9 (2.28%) Cisco Certification
8 9 (2.28%) CISM
8 9 (2.28%) DV Cleared
9 8 (2.03%) CCNA
10 7 (1.78%) GIAC
11 4 (1.02%) Azure Certification
11 4 (1.02%) BPSS Clearance
11 4 (1.02%) CCNP
11 4 (1.02%) CREST Certified
11 4 (1.02%) Server+ Certification
12 3 (0.76%) CompTIA Security+
12 3 (0.76%) ISACA
12 3 (0.76%) OSCP
Quality Assurance & Compliance
1 33 (8.38%) SLA
2 28 (7.11%) GDPR
3 24 (6.09%) NIST
4 17 (4.31%) Sarbanes-Oxley
5 15 (3.81%) NCSC
6 13 (3.30%) ISO/IEC 27001
7 11 (2.79%) JSP 440
7 11 (2.79%) NIST 800
8 9 (2.28%) PCI DSS
9 6 (1.52%) QA
10 4 (1.02%) GRC
10 4 (1.02%) GxP
11 3 (0.76%) COBIT
11 3 (0.76%) Cyber Essentials
11 3 (0.76%) Data Quality
12 2 (0.51%) Actionable Recommendations
12 2 (0.51%) SOC 2
13 1 (0.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 1 (0.25%) NEBOSH
13 1 (0.25%) PMO
System Software
1 37 (9.39%) Active Directory
2 11 (2.79%) Firmware
3 9 (2.28%) Docker
4 7 (1.78%) Virtual Machines
5 2 (0.51%) Time Sharing Option
5 2 (0.51%) VMware Infrastructure
6 1 (0.25%) Hyper-V
6 1 (0.25%) Job Entry Subsystem
6 1 (0.25%) RACF
6 1 (0.25%) Slurm Workload Manager
6 1 (0.25%) VMware NSX
Systems Management
1 28 (7.11%) Terraform
2 17 (4.31%) SCCM
3 15 (3.81%) Kubernetes
4 13 (3.30%) Microsoft Intune
5 9 (2.28%) Jamf Pro
6 8 (2.03%) Ansible
7 7 (1.78%) CASB
7 7 (1.78%) Grafana
7 7 (1.78%) SCOrch
8 5 (1.27%) Argo
8 5 (1.27%) Prometheus
9 4 (1.02%) QRadar
10 3 (0.76%) Symantec Endpoint Protection
11 2 (0.51%) BMC PATROL
11 2 (0.51%) FortiGate
11 2 (0.51%) Pingdom
11 2 (0.51%) Progress Chef
11 2 (0.51%) Puppet
12 1 (0.25%) TeamSite
12 1 (0.25%) Tivoli
Vendors
1 96 (24.37%) Microsoft
2 57 (14.47%) ServiceNow
3 31 (7.87%) Splunk
4 28 (7.11%) Cisco
5 27 (6.85%) Oracle
6 23 (5.84%) Dynatrace
7 18 (4.57%) AppDynamics
8 12 (3.05%) Remedy
9 10 (2.54%) F5
10 9 (2.28%) Citrix
10 9 (2.28%) CrowdStrike
10 9 (2.28%) IBM
11 8 (2.03%) Apple
11 8 (2.03%) Atlassian
11 8 (2.03%) Google
11 8 (2.03%) VMware
12 7 (1.78%) Palo Alto
12 7 (1.78%) SAP
13 6 (1.52%) Adobe
14 5 (1.27%) Qualys