Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 6 February 2026, with comparisons to the same periods in the previous two years.

6 months to
6 Feb 2026
Same period 2025 Same period 2024
Rank 213 152 132
Rank change year-on-year -61 -20 +20
Contract jobs citing Incident Management 420 456 701
As % of all contract jobs in England 1.26% 1.74% 1.84%
As % of the Processes & Methodologies category 1.43% 1.94% 2.11%
Number of daily rates quoted 265 256 415
10th Percentile £215 £196 £195
25th Percentile £350 £355 £375
Median daily rate (50th Percentile) £475 £488 £525
Median % change year-on-year -2.56% -7.14% +5.00%
75th Percentile £575 £600 £627
90th Percentile £638 £700 £700
UK median daily rate £475 £475 £520
% change year-on-year - -8.65% +4.00%
Number of hourly rates quoted 29 55 117
10th Percentile - £15.18 £13.41
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £14.82 £16.23 £19.81
Median % change year-on-year -8.69% -18.07% -
75th Percentile £18.87 £21.46 £33.75
90th Percentile £40.15 £68.25 £83.40
UK median hourly rate £14.82 £16.23 £19.81
% change year-on-year -8.69% -18.07% -

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 29,282 23,546 33,173
As % of all contract IT jobs advertised in England 87.65% 89.63% 87.28%
Number of daily rates quoted 18,737 14,474 22,202
10th Percentile £306 £310 £300
25th Percentile £410 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £639 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,833 746 1,958
10th Percentile £15.00 £15.62 £13.41
25th Percentile £17.87 £21.00 £16.69
Median hourly rate £25.15 £35.00 £35.50
Median % change year-on-year -28.14% -1.41% +2.66%
75th Percentile £60.00 £64.01 £61.96
90th Percentile £70.00 £75.00 £73.75
UK median hourly rate £25.15 £32.50 £35.00
% change year-on-year -22.62% -7.14% +9.38%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 6 February 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 6 February 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 6 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -35 154 £500 - 78
South East +24 99 £413 +17.86% 61
North of England -59 75 £486 +18.25% 42
Midlands -48 39 £450 -25.00% 23
Yorkshire -43 35 £514 +133.47% 17
North West -45 35 £438 +2.94% 20
West Midlands -43 32 £482 -19.67% 15
South West -39 26 £565 +26.40% 22
East of England -62 23 £535 -2.73% 14
East Midlands -20 7 £425 +21.43% 8
North East -16 4 £224 -36.07% 6
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.76%) Microsoft Exchange
2 18 (4.29%) Confluence
2 18 (4.29%) SharePoint
3 7 (1.67%) Apache
4 5 (1.19%) WebLogic
5 4 (0.95%) BizTalk Server
6 3 (0.71%) GeoServer
6 3 (0.71%) Smallworld
7 1 (0.24%) Apache Airflow
7 1 (0.24%) Oracle Self-Service HR
7 1 (0.24%) Oracle Workflow
Applications
1 40 (9.52%) Microsoft Office
2 23 (5.48%) Microsoft Excel
3 7 (1.67%) Microsoft PowerPoint
4 2 (0.48%) Adobe Premiere
5 1 (0.24%) Adobe Creative Suite
5 1 (0.24%) Chatbot
5 1 (0.24%) Microsoft Project
Business Applications
1 15 (3.57%) Remedy ITSM
2 4 (0.95%) assyst
3 3 (0.71%) Kondor
3 3 (0.71%) ProductWriter
4 2 (0.48%) ION MarketView
4 2 (0.48%) Oracle Cash Management
4 2 (0.48%) Oracle Payables
4 2 (0.48%) Oracle Receivables
4 2 (0.48%) SAP HR
4 2 (0.48%) SAP S/4HANA
5 1 (0.24%) Oracle Assets
5 1 (0.24%) Oracle General Ledger
5 1 (0.24%) Oracle Procure-to-Pay
5 1 (0.24%) SAP BPC
5 1 (0.24%) SAP EHS
5 1 (0.24%) SAP ERP
Cloud Services
1 96 (22.86%) Azure
2 71 (16.90%) AWS
3 44 (10.48%) Microsoft 365
4 29 (6.90%) GCP
5 19 (4.52%) Google Workspace
6 16 (3.81%) GitHub
7 14 (3.33%) Entra ID
8 12 (2.86%) Azure Monitor
8 12 (2.86%) GitHub Actions
9 11 (2.62%) AWS CloudFormation
9 11 (2.62%) SaaS
10 10 (2.38%) Azure DevOps
11 7 (1.67%) OneDrive
11 7 (1.67%) OpenShift
11 7 (1.67%) Slack
12 6 (1.43%) Amazon CloudWatch
12 6 (1.43%) Azure Logic Apps
12 6 (1.43%) Dynamics 365
13 5 (1.19%) Amazon EKS
13 5 (1.19%) Power Automate
Communications & Networking
1 38 (9.05%) Firewall
2 16 (3.81%) Wi-Fi
3 15 (3.57%) TCP/IP
4 14 (3.33%) Wireless
5 13 (3.10%) DNS
6 11 (2.62%) Network Security
6 11 (2.62%) VPN
7 9 (2.14%) HTTP
8 8 (1.90%) WAN
9 7 (1.67%) DHCP
9 7 (1.67%) LAN
10 5 (1.19%) FTP
10 5 (1.19%) Wireshark
11 4 (0.95%) BGP
11 4 (0.95%) Cisco Nexus
11 4 (0.95%) Internet
11 4 (0.95%) OSPF
11 4 (0.95%) SAN
11 4 (0.95%) WLAN
12 3 (0.71%) WebEx
Database & Business Intelligence
1 10 (2.38%) MongoDB
2 9 (2.14%) Tableau
3 6 (1.43%) PostgreSQL
3 6 (1.43%) Relational Database
4 5 (1.19%) Power BI
5 4 (0.95%) Oracle Reports
6 3 (0.71%) Elasticsearch
6 3 (0.71%) Geospatial Data
6 3 (0.71%) GIS
6 3 (0.71%) MySQL
6 3 (0.71%) Oracle Database
6 3 (0.71%) QGIS
7 2 (0.48%) Data Warehouse
7 2 (0.48%) DB2
7 2 (0.48%) Flink
7 2 (0.48%) Metadata
7 2 (0.48%) NoSQL
7 2 (0.48%) Oracle BI Publisher
7 2 (0.48%) SQL Server
7 2 (0.48%) SQL Server Integration Services
Development Applications
1 38 (9.05%) JIRA
2 11 (2.62%) Git
3 10 (2.38%) GitLab
3 10 (2.38%) Jenkins
4 4 (0.95%) JMeter
5 3 (0.71%) CircleCI
6 2 (0.48%) Postman
6 2 (0.48%) Selenium
7 1 (0.24%) Cucumber
7 1 (0.24%) SonarQube
7 1 (0.24%) Visual Studio
General
1 157 (37.38%) Social Skills
2 64 (15.24%) Analytical Skills
3 59 (14.05%) Finance
4 48 (11.43%) Public Sector
5 20 (4.76%) Banking
6 18 (4.29%) Organisational Skills
7 17 (4.05%) Telecoms
8 15 (3.57%) Documentation Skills
9 14 (3.33%) Retail
10 12 (2.86%) Military
11 11 (2.62%) Legal
12 7 (1.67%) Investment Banking
12 7 (1.67%) Law
13 6 (1.43%) Spanish Language
14 5 (1.19%) Billing
14 5 (1.19%) French Language
14 5 (1.19%) Influencing Skills
15 4 (0.95%) Financial Institution
15 4 (0.95%) Front Office
15 4 (0.95%) Inclusion and Diversity
Job Titles
1 85 (20.24%) Analyst
2 32 (7.62%) Lead
3 27 (6.43%) Support Analyst
4 25 (5.95%) Service Manager
5 24 (5.71%) IT Support
6 22 (5.24%) Senior
7 20 (4.76%) Consultant
8 19 (4.52%) Incident Manager
9 18 (4.29%) IT Analyst
9 18 (4.29%) Service Analyst
9 18 (4.29%) Technical Support
10 17 (4.05%) Network Engineer
10 17 (4.05%) Support Engineer
11 15 (3.57%) Security Engineer
12 14 (3.33%) DevOps Engineer
12 14 (3.33%) Support Officer
13 13 (3.10%) Desktop Support
14 12 (2.86%) Data Analyst
14 12 (2.86%) Developer
15 11 (2.62%) Technical Support Engineer
Libraries, Frameworks & Software Standards
1 23 (5.48%) REST
2 12 (2.86%) Kafka
3 7 (1.67%) React
3 7 (1.67%) Spring
3 7 (1.67%) Spring Boot
4 6 (1.43%) SOAP
5 5 (1.19%) JSON
5 5 (1.19%) RESTful
6 4 (0.95%) RabbitMQ
7 3 (0.71%) 802.1X
7 3 (0.71%) AngularJS
7 3 (0.71%) Elastic Stack
8 2 (0.48%) ADO
8 2 (0.48%) Flash
8 2 (0.48%) Loki
8 2 (0.48%) Middleware
8 2 (0.48%) Oracle Fusion
8 2 (0.48%) PySpark
8 2 (0.48%) Smart Contracts
8 2 (0.48%) XMPP
Miscellaneous
1 26 (6.19%) Management Information System
2 23 (5.48%) Data Centre
3 20 (4.76%) Onboarding
3 20 (4.76%) Self-Motivation
4 14 (3.33%) Enterprise Software
5 11 (2.62%) CMDB
5 11 (2.62%) Security Operations Centre
6 10 (2.38%) Data Protection Act
6 10 (2.38%) PKI
7 8 (1.90%) Legacy Systems
7 8 (1.90%) Virtual Team
8 6 (1.43%) Hybrid Cloud
8 6 (1.43%) Security Posture
9 5 (1.19%) Clustering
9 5 (1.19%) e-Learning
9 5 (1.19%) Private Cloud
10 4 (0.95%) BYOD
10 4 (0.95%) Enterprise Storage
10 4 (0.95%) Fixed Income
10 4 (0.95%) Mobile App
Operating Systems
1 89 (21.19%) Windows
2 58 (13.81%) Linux
3 28 (6.67%) Unix
4 24 (5.71%) Windows 10
5 15 (3.57%) Windows Server
6 5 (1.19%) Apple iOS
6 5 (1.19%) Windows 7
7 4 (0.95%) Mac OS
7 4 (0.95%) Red Hat Enterprise Linux
8 3 (0.71%) Android
8 3 (0.71%) Windows Server 2003
9 2 (0.48%) Debian
9 2 (0.48%) Ubuntu
9 2 (0.48%) VMS
Processes & Methodologies
1 130 (30.95%) ITIL
2 99 (23.57%) Continuous Improvement
3 79 (18.81%) Service Management
4 78 (18.57%) Problem-Solving
5 70 (16.67%) ITSM
6 69 (16.43%) Incident Response
7 59 (14.05%) Customer Service
8 58 (13.81%) Problem Management
8 58 (13.81%) Service Delivery
9 57 (13.57%) Root Cause Analysis
10 56 (13.33%) DevOps
11 55 (13.10%) Agile
11 55 (13.10%) Change Management
12 48 (11.43%) Cybersecurity
12 48 (11.43%) Stakeholder Management
13 41 (9.76%) Observability
14 38 (9.05%) Information Security
15 33 (7.86%) CI/CD
15 33 (7.86%) Migration
16 32 (7.62%) Site Reliability Engineering
Programming Languages
1 44 (10.48%) Python
2 36 (8.57%) PowerShell
3 32 (7.62%) SQL
4 26 (6.19%) Java
5 15 (3.57%) Bash
6 9 (2.14%) Shell Script
7 8 (1.90%) Go
8 7 (1.67%) TypeScript
9 6 (1.43%) JavaScript
10 5 (1.19%) C#
11 3 (0.71%) PL/SQL
12 2 (0.48%) Bicep
12 2 (0.48%) Kusto Query Language
12 2 (0.48%) Rust
12 2 (0.48%) Solidity
12 2 (0.48%) VB
12 2 (0.48%) VBA
13 1 (0.24%) Kotlin
13 1 (0.24%) Perl
13 1 (0.24%) Scala
Qualifications
1 108 (25.71%) Security Cleared
2 79 (18.81%) SC Cleared
3 39 (9.29%) Degree
4 20 (4.76%) CISSP
5 16 (3.81%) DV Cleared
6 13 (3.10%) ITIL Certification
7 11 (2.62%) Azure Certification
8 10 (2.38%) CISM
8 10 (2.38%) Computer Science Degree
9 9 (2.14%) GIAC
9 9 (2.14%) Microsoft Certification
10 6 (1.43%) Cisco Certification
11 5 (1.19%) CCNA
11 5 (1.19%) Master's Degree
12 4 (0.95%) AWS Certification
12 4 (0.95%) CREST Certified
12 4 (0.95%) IBM Certification
13 3 (0.71%) A+ Certification
13 3 (0.71%) CCNP
13 3 (0.71%) MCSA
Quality Assurance & Compliance
1 53 (12.62%) SLA
2 16 (3.81%) ISO/IEC 27001
3 15 (3.57%) GDPR
3 15 (3.57%) NIST
4 11 (2.62%) Actionable Recommendations
5 9 (2.14%) PCI DSS
5 9 (2.14%) Sarbanes-Oxley
6 8 (1.90%) NCSC
7 7 (1.67%) QA
8 5 (1.19%) Data Quality
9 4 (0.95%) GRC
9 4 (0.95%) JSP 440
9 4 (0.95%) NIST 800
10 3 (0.71%) Cyber Essentials
11 2 (0.48%) COBIT
11 2 (0.48%) GxP
11 2 (0.48%) ISO/IEC 20000
11 2 (0.48%) NEBOSH
11 2 (0.48%) PMO
11 2 (0.48%) SOC 2
System Software
1 35 (8.33%) Active Directory
2 14 (3.33%) Docker
3 7 (1.67%) Virtual Machines
4 6 (1.43%) VMware Infrastructure
5 4 (0.95%) Firmware
5 4 (0.95%) Hyper-V
6 3 (0.71%) BitLocker
6 3 (0.71%) Microsoft App-V
6 3 (0.71%) VMware ESXi
7 1 (0.24%) NLBS
7 1 (0.24%) Slurm Workload Manager
7 1 (0.24%) VMware NSX
7 1 (0.24%) vSphere
7 1 (0.24%) XenDesktop
Systems Management
1 35 (8.33%) Terraform
2 29 (6.90%) Ansible
3 28 (6.67%) Kubernetes
4 21 (5.00%) Grafana
5 13 (3.10%) Prometheus
6 12 (2.86%) SCCM
7 7 (1.67%) Puppet
8 6 (1.43%) CASB
8 6 (1.43%) Microsoft Intune
8 6 (1.43%) SCOrch
9 5 (1.19%) TeamSite
10 4 (0.95%) Argo
10 4 (0.95%) Jamf Pro
10 4 (0.95%) Pingdom
10 4 (0.95%) QRadar
11 3 (0.71%) Symantec Endpoint Protection
11 3 (0.71%) vCenter Server
11 3 (0.71%) vMotion
12 2 (0.48%) HP ALM
12 2 (0.48%) Single Sign-On
Vendors
1 91 (21.67%) Microsoft
2 67 (15.95%) ServiceNow
3 30 (7.14%) Splunk
4 24 (5.71%) Oracle
4 24 (5.71%) Remedy
5 21 (5.00%) Cisco
6 18 (4.29%) Google
7 15 (3.57%) Dynatrace
8 12 (2.86%) AppDynamics
8 12 (2.86%) Citrix
9 11 (2.62%) VMware
10 10 (2.38%) Atlassian
10 10 (2.38%) Palo Alto
10 10 (2.38%) SAP
11 9 (2.14%) PagerDuty
12 8 (1.90%) IBM
13 7 (1.67%) Salesforce
14 6 (1.43%) F5
14 6 (1.43%) Red Hat
14 6 (1.43%) SolarWinds