Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 3 October 2026, with comparisons to the same periods in the previous two years.

6 months to
3 Oct 2026
Same period 2025 Same period 2024
Rank 157 179 146
Rank change year-on-year +22 -33 -17
Contract jobs citing Incident Management 830 442 561
As % of all contract jobs in England 1.78% 1.58% 1.73%
As % of the Processes & Methodologies category 2.11% 1.73% 2.00%
Number of daily rates quoted 466 255 290
10th Percentile £285 £255 £200
25th Percentile £413 £363 £363
Median daily rate (50th Percentile) £520 £500 £500
Median % change year-on-year +4.00% - -9.09%
75th Percentile £599 £588 £638
90th Percentile £680 £666 £775
UK median daily rate £520 £500 £499
% change year-on-year +4.00% +0.20% -7.42%
Number of hourly rates quoted 58 59 104
10th Percentile £13.70 £13.58 £14.84
25th Percentile £17.25 £14.99 £15.00
Median hourly rate £52.00 £18.85 £16.23
Median % change year-on-year +175.86% +16.14% -18.07%
75th Percentile £73.47 £63.40 £16.85
90th Percentile £76.30 £91.50 £20.96
UK median hourly rate £55.00 £16.30 £16.23
% change year-on-year +237.42% +0.43% -18.07%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 39,417 25,490 28,010
As % of all contract IT jobs advertised in England 84.73% 90.96% 86.33%
Number of daily rates quoted 23,890 16,169 17,141
10th Percentile £325 £300 £313
25th Percentile £425 £405 £420
Median daily rate (50th Percentile) £525 £513 £525
Median % change year-on-year +2.44% -2.38% -4.55%
75th Percentile £638 £625 £645
90th Percentile £738 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 2,936 1,564 1,197
10th Percentile £13.85 £14.44 £15.00
25th Percentile £17.59 £17.87 £20.25
Median hourly rate £40.08 £25.15 £43.00
Median % change year-on-year +59.36% -41.51% -3.37%
75th Percentile £67.50 £47.00 £67.00
90th Percentile £78.75 £67.43 £75.00
UK median hourly rate £38.72 £25.15 £42.27
% change year-on-year +53.96% -40.49% -0.55%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 3 October 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 3 October 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 3 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +35 308 £500 - 538
North of England -6 200 £485 -4.34% 206
South East -19 121 £550 +29.41% 167
North West +11 117 £500 +1.63% 114
Midlands +2 85 £528 +1.54% 101
West Midlands +4 79 £528 +0.57% 56
Yorkshire -25 74 £475 -9.95% 67
South West 0 61 £543 +4.33% 59
East of England -38 37 £775 +63.16% 59
North East -40 9 £501 -23.00% 27
East Midlands -13 6 £538 +21.20% 44
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 32 (3.86%) SharePoint
2 29 (3.49%) Microsoft Exchange
3 28 (3.37%) Confluence
4 7 (0.84%) SAS
5 5 (0.60%) Apache Airflow
6 4 (0.48%) Oracle SOA Suite
7 3 (0.36%) CICS
7 3 (0.36%) IBM Transformation Extender
7 3 (0.36%) ThingWorx
7 3 (0.36%) WebLogic
7 3 (0.36%) WebSphere
8 2 (0.24%) IIS
8 2 (0.24%) OpenStack
9 1 (0.12%) Cloud Foundry
9 1 (0.12%) Exchange Server 2010
9 1 (0.12%) Exchange Server 2013
9 1 (0.12%) HCL Notes
9 1 (0.12%) MQSeries
9 1 (0.12%) Mule
9 1 (0.12%) nginx
Applications
1 39 (4.70%) Microsoft Office
2 17 (2.05%) Microsoft Excel
3 4 (0.48%) Microsoft PowerPoint
4 3 (0.36%) Microsoft Project
4 3 (0.36%) Windchill
5 1 (0.12%) Chatbot
5 1 (0.12%) Maple
Business Applications
1 25 (3.01%) Remedy ITSM
2 5 (0.60%) ProductWriter
3 4 (0.48%) Front Arena
3 4 (0.48%) Oracle EBS
3 4 (0.48%) Oracle ERP
3 4 (0.48%) Summit
4 3 (0.36%) SAP S/4HANA
5 2 (0.24%) Salesforce CRM
5 2 (0.24%) SAP CX
5 2 (0.24%) SAP FI
6 1 (0.12%) Eloqua
6 1 (0.12%) Oracle Applications
6 1 (0.12%) Oracle BRM
6 1 (0.12%) SAP BPC
6 1 (0.12%) SAP BRIM
6 1 (0.12%) SAP FI-CA
6 1 (0.12%) SAP FS
6 1 (0.12%) SAP IS-U
6 1 (0.12%) SAP MM
6 1 (0.12%) SAP WM
Cloud Services
1 205 (24.70%) Azure
2 162 (19.52%) AWS
3 116 (13.98%) Microsoft 365
4 68 (8.19%) GCP
5 59 (7.11%) Entra ID
6 41 (4.94%) Power Platform
7 37 (4.46%) GitHub
8 30 (3.61%) Azure DevOps
9 26 (3.13%) OpenShift
10 21 (2.53%) Datadog
10 21 (2.53%) GitHub Actions
11 19 (2.29%) Amazon EKS
11 19 (2.29%) SaaS
12 18 (2.17%) Amazon S3
12 18 (2.17%) Serverless
13 16 (1.93%) AWS Lambda
14 14 (1.69%) Amazon ECS
15 13 (1.57%) Microsoft Copilot
15 13 (1.57%) OCI
16 12 (1.45%) Google Kubernetes Engine
Communications & Networking
1 54 (6.51%) DNS
2 50 (6.02%) Firewall
3 47 (5.66%) VPN
4 39 (4.70%) TCP/IP
5 37 (4.46%) DHCP
6 34 (4.10%) Network Security
6 34 (4.10%) WAN
7 28 (3.37%) LAN
8 17 (2.05%) BGP
8 17 (2.05%) OSPF
9 16 (1.93%) SD-WAN
9 16 (1.93%) Wireless
10 13 (1.57%) Wi-Fi
11 11 (1.33%) EIGRP
11 11 (1.33%) Intrusion Detection
12 9 (1.08%) HTTP
12 9 (1.08%) VLAN
13 8 (0.96%) Cisco ASA
13 8 (0.96%) Cisco Firepower
14 7 (0.84%) F5 BIG-IP LTM
Database & Business Intelligence
1 35 (4.22%) SQL Server
2 30 (3.61%) Power BI
3 16 (1.93%) SQL Server Integration Services
4 11 (1.33%) PostgreSQL
4 11 (1.33%) Relational Database
4 11 (1.33%) SQL Server Analysis Services
4 11 (1.33%) SQL Server Reporting Services
5 10 (1.20%) Amazon RDS
6 8 (0.96%) Oracle Database
7 7 (0.84%) Oracle Reports
8 6 (0.72%) Amazon Redshift
8 6 (0.72%) MongoDB
9 4 (0.48%) Big Data
9 4 (0.48%) Db2
9 4 (0.48%) Metadata
9 4 (0.48%) MySQL
10 3 (0.36%) DynamoDB
11 2 (0.24%) PowerPivot
11 2 (0.24%) Redis
11 2 (0.24%) SAP HANA
Development Applications
1 68 (8.19%) JIRA
2 44 (5.30%) Jenkins
3 35 (4.22%) GitLab
4 30 (3.61%) Git
5 5 (0.60%) SonarQube
6 4 (0.48%) Artifactory
6 4 (0.48%) Team Foundation Server
7 3 (0.36%) Bitbucket
7 3 (0.36%) Browser DevTools
7 3 (0.36%) Maven
8 2 (0.24%) AdminStudio
8 2 (0.24%) Atlassian Bamboo
8 2 (0.24%) Claude Code
8 2 (0.24%) Gemini Tracker
8 2 (0.24%) InstallShield
8 2 (0.24%) MSI
8 2 (0.24%) Postman
8 2 (0.24%) Sonatype Nexus
8 2 (0.24%) Visual Studio Code
9 1 (0.12%) git-flow
General
1 302 (36.39%) Social Skills
2 136 (16.39%) Finance
3 126 (15.18%) Analytical Skills
4 62 (7.47%) Banking
5 56 (6.75%) Public Sector
6 35 (4.22%) Organisational Skills
7 31 (3.73%) Legal
8 22 (2.65%) Telecoms
9 17 (2.05%) Influencing Skills
10 16 (1.93%) Inclusion and Diversity
11 15 (1.81%) Military
12 12 (1.45%) Front Office
13 11 (1.33%) Documentation Skills
14 8 (0.96%) Law
14 8 (0.96%) Retail
15 7 (0.84%) Aerospace
15 7 (0.84%) Manufacturing
16 6 (0.72%) French Language
16 6 (0.72%) Investment Banking
17 4 (0.48%) Corporate Banking
Job Titles
1 130 (15.66%) Analyst
2 69 (8.31%) Senior
3 67 (8.07%) Lead
4 55 (6.63%) Consultant
5 40 (4.82%) DevOps Engineer
5 40 (4.82%) Security Analyst
6 38 (4.58%) Support Engineer
7 33 (3.98%) Site Reliability Engineer
8 32 (3.86%) Security Consultant
9 31 (3.73%) Network Engineer
10 29 (3.49%) Infrastructure Engineer
11 28 (3.37%) Support Analyst
12 27 (3.25%) Cloud Engineer
13 25 (3.01%) Applications Support
14 24 (2.89%) Incident Analyst
14 24 (2.89%) Incident Manager
15 23 (2.77%) Developer
16 22 (2.65%) IT Support
16 22 (2.65%) Service Manager
17 21 (2.53%) Platform Engineer
Libraries, Frameworks & Software Standards
1 102 (12.29%) Terraform
2 23 (2.77%) REST
3 17 (2.05%) Elastic Stack
4 16 (1.93%) Kafka
5 14 (1.69%) JSON
6 12 (1.45%) Middleware
7 11 (1.33%) Node.js
8 9 (1.08%) SOAP
9 8 (0.96%) HTML
9 8 (0.96%) RESTful
10 7 (0.84%) CSS
10 7 (0.84%) Spring
10 7 (0.84%) Spring Boot
10 7 (0.84%) Web Services
11 6 (0.72%) AngularJS
11 6 (0.72%) OpenTelemetry
11 6 (0.72%) SailPoint
11 6 (0.72%) XML
12 5 (0.60%) .NET
12 5 (0.60%) React
Miscellaneous
1 71 (8.55%) Onboarding
2 47 (5.66%) Management Information System
3 46 (5.54%) Data Centre
4 42 (5.06%) Security Operations Centre
5 37 (4.46%) Cloud Native
6 36 (4.34%) Security Posture
7 33 (3.98%) Data Protection Act
8 32 (3.86%) Distributed Systems
9 28 (3.37%) Cyber Threat
10 24 (2.89%) Enterprise Software
11 23 (2.77%) CMDB
12 21 (2.53%) Product Ownership
13 18 (2.17%) Hybrid Cloud
14 17 (2.05%) Virtual Team
15 14 (1.69%) Clustering
16 13 (1.57%) Operational Technology
17 12 (1.45%) Legacy Systems
18 11 (1.33%) CSOC
19 10 (1.20%) Cyber Defence
19 10 (1.20%) SCADA
Operating Systems
1 164 (19.76%) Windows
2 99 (11.93%) Linux
3 56 (6.75%) Windows Server
4 27 (3.25%) Windows 10
5 26 (3.13%) Unix
6 16 (1.93%) Red Hat Enterprise Linux
7 12 (1.45%) Mac OS
8 5 (0.60%) Android
8 5 (0.60%) Apple iOS
8 5 (0.60%) Windows 7
8 5 (0.60%) Windows Server 2016
8 5 (0.60%) Windows Server 2019
9 4 (0.48%) VMS
9 4 (0.48%) zOS
10 3 (0.36%) Solaris
10 3 (0.36%) Windows Server 2008
11 2 (0.24%) CentOS
11 2 (0.24%) Windows Server 2012
12 1 (0.12%) AIX
12 1 (0.12%) CoreOS
Processes & Methodologies
1 244 (29.40%) ITIL
2 230 (27.71%) Continuous Improvement
3 195 (23.49%) Stakeholder Management
4 176 (21.20%) Problem-Solving
5 173 (20.84%) Cybersecurity
6 169 (20.36%) Root Cause Analysis
7 164 (19.76%) Service Management
8 148 (17.83%) Incident Response
9 147 (17.71%) ITSM
10 146 (17.59%) CI/CD
11 130 (15.66%) DevOps
12 129 (15.54%) Change Management
13 126 (15.18%) Observability
14 115 (13.86%) Security Operations
15 101 (12.17%) Infrastructure as Code
16 91 (10.96%) Major Incident Management
16 91 (10.96%) Service Delivery
17 88 (10.60%) Problem Management
18 79 (9.52%) SIEM
19 76 (9.16%) Decision-Making
Programming Languages
1 116 (13.98%) Python
2 88 (10.60%) SQL
3 78 (9.40%) PowerShell
4 52 (6.27%) Bash
5 37 (4.46%) Java
6 14 (1.69%) Go
6 14 (1.69%) JavaScript
7 11 (1.33%) Shell Script
8 9 (1.08%) TypeScript
9 7 (0.84%) Groovy
9 7 (0.84%) Kusto Query Language
10 6 (0.72%) Bicep
11 5 (0.60%) PL/SQL
12 4 (0.48%) C#
12 4 (0.48%) COBOL
12 4 (0.48%) JCL
12 4 (0.48%) Korn
12 4 (0.48%) T-SQL
13 3 (0.36%) RPG
13 3 (0.36%) VBScript
Qualifications
1 289 (34.82%) Security Cleared
2 201 (24.22%) SC Cleared
3 83 (10.00%) Degree
4 81 (9.76%) DV Cleared
5 45 (5.42%) CISSP
6 35 (4.22%) Computer Science Degree
7 34 (4.10%) CISM
8 23 (2.77%) CRISC
9 21 (2.53%) Cisco Certification
10 20 (2.41%) BPSS Clearance
11 15 (1.81%) AWS Certification
12 14 (1.69%) Azure Certification
12 14 (1.69%) GIAC
12 14 (1.69%) ITIL Certification
13 12 (1.45%) Microsoft Certification
14 10 (1.20%) CCNA
15 9 (1.08%) CISA
15 9 (1.08%) ITIL Foundation Certificate
15 9 (1.08%) Microsoft Certified Professional
15 9 (1.08%) Network+ Certification
Quality Assurance & Compliance
1 75 (9.04%) SLA
2 50 (6.02%) NIST
3 43 (5.18%) NCSC
4 41 (4.94%) ISO/IEC 27001
5 35 (4.22%) GRC
6 32 (3.86%) Data Quality
7 27 (3.25%) QA
8 23 (2.77%) GDPR
9 19 (2.29%) Cyber Essentials
10 17 (2.05%) PCI DSS
11 6 (0.72%) Sarbanes-Oxley
12 5 (0.60%) COBIT
12 5 (0.60%) ISO 31000
12 5 (0.60%) NIST 800
12 5 (0.60%) PMO
13 4 (0.48%) JSP 440
13 4 (0.48%) RMADS
13 4 (0.48%) SEPA
14 3 (0.36%) ISO 22301
14 3 (0.36%) PSD2
System Software
1 118 (14.22%) Active Directory
2 42 (5.06%) Docker
3 30 (3.61%) VMware Infrastructure
4 15 (1.81%) Hyper-V
5 13 (1.57%) Virtual Desktop
6 7 (0.84%) vSphere
7 6 (0.72%) Firmware
7 6 (0.72%) Virtual Machines
7 6 (0.72%) VMware ESXi
8 4 (0.48%) Oracle RAC
8 4 (0.48%) Virtual Servers
9 2 (0.24%) BitLocker
9 2 (0.24%) Microsoft App-V
9 2 (0.24%) Microsoft Virtual Server
10 1 (0.12%) Active Directory Lightweight Directory Services
10 1 (0.12%) Ceph
10 1 (0.12%) VMware NSX
Systems Management
1 85 (10.24%) Kubernetes
2 48 (5.78%) Grafana
3 40 (4.82%) Ansible
4 35 (4.22%) Prometheus
5 24 (2.89%) Microsoft Intune
6 17 (2.05%) SCCM
7 12 (1.45%) Progress Chef
7 12 (1.45%) Puppet
8 11 (1.33%) Microsoft Clustering
9 10 (1.20%) SCOM
10 8 (0.96%) Single Sign-On
11 7 (0.84%) Data Guard
12 6 (0.72%) Istio
12 6 (0.72%) Oracle RMAN
13 5 (0.60%) Nagios
13 5 (0.60%) Tivoli
14 4 (0.48%) Control-M
14 4 (0.48%) FortiGate
14 4 (0.48%) Kibana
14 4 (0.48%) QRadar
Vendors
1 202 (24.34%) Microsoft
2 129 (15.54%) ServiceNow
3 61 (7.35%) Splunk
4 39 (4.70%) VMware
5 38 (4.58%) Google
6 36 (4.34%) Dynatrace
7 35 (4.22%) Oracle
8 28 (3.37%) Cisco
9 26 (3.13%) Remedy
10 20 (2.41%) Palo Alto
11 15 (1.81%) IBM
12 14 (1.69%) BMC
12 14 (1.69%) SAP
13 11 (1.33%) CheckPoint
13 11 (1.33%) Red Hat
14 10 (1.20%) Commvault
14 10 (1.20%) SolarWinds
15 9 (1.08%) Databricks
16 8 (0.96%) Murex
16 8 (0.96%) Sophos