Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 23 February 2026, with comparisons to the same periods in the previous two years.

6 months to
23 Feb 2026
Same period 2025 Same period 2024
Rank 219 158 131
Rank change year-on-year -61 -27 +10
Contract jobs citing Incident Management 430 434 702
As % of all contract jobs in England 1.24% 1.69% 1.86%
As % of the Processes & Methodologies category 1.42% 1.88% 2.13%
Number of daily rates quoted 268 252 404
10th Percentile £204 £201 £197
25th Percentile £357 £370 £380
Median daily rate (50th Percentile) £475 £493 £525
Median % change year-on-year -3.55% -6.19% +5.00%
75th Percentile £575 £600 £600
90th Percentile £638 £684 £698
UK median daily rate £475 £488 £520
% change year-on-year -2.56% -6.25% +4.00%
Number of hourly rates quoted 25 46 125
10th Percentile - £15.00 £14.06
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £13.85 £16.23 £18.93
Median % change year-on-year -14.66% -14.26% -4.44%
75th Percentile £17.00 £28.75 £33.75
90th Percentile £22.47 £70.00 £72.90
UK median hourly rate £14.34 £17.43 £18.93
% change year-on-year -17.77% -7.91% -4.44%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 30,251 23,118 33,030
As % of all contract IT jobs advertised in England 87.20% 90.09% 87.31%
Number of daily rates quoted 19,354 14,421 21,936
10th Percentile £313 £309 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,884 749 2,031
10th Percentile £15.18 £15.62 £13.41
25th Percentile £18.40 £21.25 £16.25
Median hourly rate £27.21 £35.00 £35.00
Median % change year-on-year -22.26% - -
75th Percentile £63.34 £65.00 £60.00
90th Percentile £72.50 £75.84 £72.33
UK median hourly rate £25.77 £32.91 £34.25
% change year-on-year -21.68% -3.93% -2.14%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 23 February 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 23 February 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 23 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -16 169 £500 - 61
South East +29 102 £406 +0.37% 60
North of England -56 76 £482 +20.50% 39
Midlands -38 40 £425 -28.42% 21
North West -43 36 £431 +1.47% 20
Yorkshire -46 35 £514 +133.47% 19
West Midlands -47 33 £450 -25.00% 12
South West -42 24 £575 +17.35% 24
East of England -67 18 £543 -1.36% 15
East Midlands -20 7 £425 +21.43% 9
North East -19 4 £224 -36.07%
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 19 (4.42%) Microsoft Exchange
2 18 (4.19%) SharePoint
3 15 (3.49%) Confluence
4 6 (1.40%) Apache
5 4 (0.93%) BizTalk Server
5 4 (0.93%) WebLogic
6 3 (0.70%) GeoServer
6 3 (0.70%) Smallworld
7 2 (0.47%) Oracle Self-Service HR
7 2 (0.47%) Oracle Workflow
8 1 (0.23%) Apache Airflow
8 1 (0.23%) Palantir Foundry
Applications
1 41 (9.53%) Microsoft Office
2 27 (6.28%) Microsoft Excel
3 7 (1.63%) Microsoft PowerPoint
4 2 (0.47%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.72%) Remedy ITSM
2 3 (0.70%) Oracle Cash Management
2 3 (0.70%) Oracle Payables
2 3 (0.70%) Oracle Receivables
3 2 (0.47%) assyst
3 2 (0.47%) ION MarketView
3 2 (0.47%) Kondor
3 2 (0.47%) Oracle Assets
3 2 (0.47%) Oracle Procure-to-Pay
3 2 (0.47%) ProductWriter
3 2 (0.47%) SAP HR
3 2 (0.47%) SAP S/4HANA
4 1 (0.23%) Oracle General Ledger
4 1 (0.23%) SAP BPC
4 1 (0.23%) SAP EHS
4 1 (0.23%) SAP ERP
Cloud Services
1 96 (22.33%) Azure
2 71 (16.51%) AWS
3 45 (10.47%) Microsoft 365
4 28 (6.51%) GCP
5 19 (4.42%) GitHub
5 19 (4.42%) Google Workspace
6 15 (3.49%) Entra ID
7 14 (3.26%) GitHub Actions
8 12 (2.79%) AWS CloudFormation
8 12 (2.79%) Azure Monitor
9 11 (2.56%) Azure DevOps
10 10 (2.33%) SaaS
11 8 (1.86%) OneDrive
12 7 (1.63%) Amazon CloudWatch
12 7 (1.63%) PaaS
12 7 (1.63%) Power Platform
12 7 (1.63%) Slack
13 6 (1.40%) Amazon EC2
13 6 (1.40%) IaaS
13 6 (1.40%) OpenShift
Communications & Networking
1 35 (8.14%) Firewall
2 18 (4.19%) Wireless
3 17 (3.95%) VPN
3 17 (3.95%) Wi-Fi
4 15 (3.49%) TCP/IP
5 14 (3.26%) DNS
6 12 (2.79%) Network Security
7 11 (2.56%) WAN
8 9 (2.09%) HTTP
9 8 (1.86%) DHCP
9 8 (1.86%) LAN
10 6 (1.40%) Ethernet
10 6 (1.40%) InfiniBand
10 6 (1.40%) MPLS
10 6 (1.40%) NetScaler
10 6 (1.40%) SAN
11 5 (1.16%) BGP
11 5 (1.16%) FTP
11 5 (1.16%) Wireshark
12 4 (0.93%) SMTP
Database & Business Intelligence
1 10 (2.33%) MongoDB
1 10 (2.33%) Tableau
2 7 (1.63%) Power BI
3 6 (1.40%) PostgreSQL
3 6 (1.40%) Relational Database
4 4 (0.93%) Elasticsearch
4 4 (0.93%) MySQL
5 3 (0.70%) Geospatial Data
5 3 (0.70%) GIS
5 3 (0.70%) Oracle BI Publisher
5 3 (0.70%) Oracle Database
5 3 (0.70%) Oracle Reports
5 3 (0.70%) QGIS
6 2 (0.47%) Amazon RDS
6 2 (0.47%) Data Warehouse
6 2 (0.47%) Flink
6 2 (0.47%) Metadata
6 2 (0.47%) NoSQL
6 2 (0.47%) SQL Server
6 2 (0.47%) SQL Server Integration Services
Development Applications
1 35 (8.14%) JIRA
2 12 (2.79%) Git
3 11 (2.56%) GitLab
3 11 (2.56%) Jenkins
4 4 (0.93%) JMeter
5 3 (0.70%) CircleCI
6 2 (0.47%) Postman
6 2 (0.47%) Selenium
7 1 (0.23%) Cucumber
7 1 (0.23%) SonarQube
7 1 (0.23%) Visual Studio
General
1 162 (37.67%) Social Skills
2 67 (15.58%) Analytical Skills
3 60 (13.95%) Finance
4 50 (11.63%) Public Sector
5 20 (4.65%) Banking
6 19 (4.42%) Telecoms
7 18 (4.19%) Organisational Skills
8 15 (3.49%) Documentation Skills
9 13 (3.02%) Retail
10 9 (2.09%) Military
11 8 (1.86%) Investment Banking
11 8 (1.86%) Legal
12 7 (1.63%) Law
13 6 (1.40%) Spanish Language
14 5 (1.16%) Influencing Skills
15 4 (0.93%) Billing
15 4 (0.93%) Financial Institution
15 4 (0.93%) French Language
15 4 (0.93%) Inclusion and Diversity
15 4 (0.93%) Pharmaceutical
Job Titles
1 90 (20.93%) Analyst
2 31 (7.21%) Support Analyst
3 29 (6.74%) Lead
4 25 (5.81%) IT Support
4 25 (5.81%) Senior
5 22 (5.12%) Service Manager
6 20 (4.65%) Incident Manager
7 19 (4.42%) Network Engineer
7 19 (4.42%) Technical Support
8 18 (4.19%) IT Analyst
8 18 (4.19%) Service Analyst
9 17 (3.95%) Consultant
9 17 (3.95%) Support Engineer
10 15 (3.49%) DevOps Engineer
11 14 (3.26%) Desktop Support
11 14 (3.26%) Developer
11 14 (3.26%) Support Officer
12 12 (2.79%) Data Analyst
12 12 (2.79%) Major Incident Manager
12 12 (2.79%) Security Engineer
Libraries, Frameworks & Software Standards
1 23 (5.35%) REST
2 12 (2.79%) Kafka
3 7 (1.63%) React
3 7 (1.63%) Spring
3 7 (1.63%) Spring Boot
4 6 (1.40%) SOAP
5 5 (1.16%) JSON
5 5 (1.16%) RESTful
6 4 (0.93%) Oracle Fusion
6 4 (0.93%) RabbitMQ
7 3 (0.70%) 802.1X
7 3 (0.70%) AngularJS
7 3 (0.70%) Elastic Stack
7 3 (0.70%) PySpark
8 2 (0.47%) .NET
8 2 (0.47%) ADO
8 2 (0.47%) Middleware
8 2 (0.47%) Smart Contracts
8 2 (0.47%) XML
8 2 (0.47%) XMPP
Miscellaneous
1 25 (5.81%) Data Centre
2 24 (5.58%) Management Information System
2 24 (5.58%) Onboarding
3 21 (4.88%) Self-Motivation
4 14 (3.26%) Enterprise Software
5 12 (2.79%) CMDB
5 12 (2.79%) PKI
6 11 (2.56%) Data Protection Act
7 10 (2.33%) Security Operations Centre
8 8 (1.86%) Legacy Systems
9 7 (1.63%) Hybrid Cloud
9 7 (1.63%) Virtual Team
10 6 (1.40%) Clustering
10 6 (1.40%) Security Posture
11 5 (1.16%) Cloud Native
11 5 (1.16%) e-Learning
11 5 (1.16%) Enterprise Storage
11 5 (1.16%) Private Cloud
12 4 (0.93%) BYOD
12 4 (0.93%) Video Conferencing
Operating Systems
1 93 (21.63%) Windows
2 65 (15.12%) Linux
3 33 (7.67%) Unix
4 23 (5.35%) Windows 10
5 14 (3.26%) Windows Server
6 4 (0.93%) Mac OS
6 4 (0.93%) Red Hat Enterprise Linux
6 4 (0.93%) Windows 7
6 4 (0.93%) Windows Server 2003
7 3 (0.70%) Apple iOS
7 3 (0.70%) VMS
8 2 (0.47%) Android
8 2 (0.47%) Debian
8 2 (0.47%) Ubuntu
Processes & Methodologies
1 130 (30.23%) ITIL
2 102 (23.72%) Continuous Improvement
3 79 (18.37%) Service Management
4 77 (17.91%) Problem-Solving
5 72 (16.74%) ITSM
6 69 (16.05%) Incident Response
7 63 (14.65%) Root Cause Analysis
8 62 (14.42%) Customer Service
9 61 (14.19%) Problem Management
10 60 (13.95%) DevOps
11 58 (13.49%) Change Management
12 56 (13.02%) Service Delivery
13 53 (12.33%) Agile
14 51 (11.86%) Stakeholder Management
15 46 (10.70%) Cybersecurity
16 44 (10.23%) Observability
17 38 (8.84%) CI/CD
17 38 (8.84%) Site Reliability Engineering
18 36 (8.37%) Information Security
19 33 (7.67%) Analytics
Programming Languages
1 43 (10.00%) Python
2 39 (9.07%) PowerShell
3 34 (7.91%) SQL
4 24 (5.58%) Java
5 14 (3.26%) Bash
6 8 (1.86%) Go
7 7 (1.63%) TypeScript
8 6 (1.40%) C#
8 6 (1.40%) JavaScript
8 6 (1.40%) Shell Script
9 4 (0.93%) PL/SQL
10 2 (0.47%) Bicep
10 2 (0.47%) Kusto Query Language
10 2 (0.47%) Rust
10 2 (0.47%) Solidity
10 2 (0.47%) VB
11 1 (0.23%) Groovy
11 1 (0.23%) Kotlin
11 1 (0.23%) Scala
11 1 (0.23%) VBA
Qualifications
1 108 (25.12%) Security Cleared
2 75 (17.44%) SC Cleared
3 40 (9.30%) Degree
4 22 (5.12%) DV Cleared
5 19 (4.42%) CISSP
6 14 (3.26%) ITIL Certification
7 10 (2.33%) Azure Certification
7 10 (2.33%) CISM
8 9 (2.09%) Computer Science Degree
8 9 (2.09%) GIAC
9 8 (1.86%) Microsoft Certification
10 7 (1.63%) Master's Degree
11 6 (1.40%) Cisco Certification
12 5 (1.16%) AWS Certification
12 5 (1.16%) CCNA
12 5 (1.16%) CISA
13 4 (0.93%) CCNP
13 4 (0.93%) CREST Certified
13 4 (0.93%) IBM Certification
13 4 (0.93%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 57 (13.26%) SLA
2 17 (3.95%) GDPR
2 17 (3.95%) ISO/IEC 27001
3 15 (3.49%) NIST
4 11 (2.56%) Actionable Recommendations
5 10 (2.33%) PCI DSS
6 9 (2.09%) Sarbanes-Oxley
7 7 (1.63%) QA
8 6 (1.40%) GRC
9 5 (1.16%) Data Quality
9 5 (1.16%) NCSC
10 4 (0.93%) PMO
10 4 (0.93%) SOC 2
11 3 (0.70%) COBIT
12 2 (0.47%) GxP
12 2 (0.47%) ISO 31000
12 2 (0.47%) ISO/IEC 20000
13 1 (0.23%) Cyber Essentials
13 1 (0.23%) ISO 22301
13 1 (0.23%) NIST 800
System Software
1 34 (7.91%) Active Directory
2 16 (3.72%) Docker
3 9 (2.09%) Virtual Machines
4 7 (1.63%) VMware Infrastructure
5 5 (1.16%) Hyper-V
6 4 (0.93%) BitLocker
6 4 (0.93%) Microsoft App-V
6 4 (0.93%) VMware ESXi
7 1 (0.23%) Firmware
7 1 (0.23%) NLBS
7 1 (0.23%) Slurm Workload Manager
7 1 (0.23%) Virtual Desktop
7 1 (0.23%) VMware NSX
7 1 (0.23%) vSphere
7 1 (0.23%) XenDesktop
Systems Management
1 38 (8.84%) Terraform
2 34 (7.91%) Ansible
3 30 (6.98%) Kubernetes
4 24 (5.58%) Grafana
5 18 (4.19%) Prometheus
6 15 (3.49%) SCCM
7 8 (1.86%) Puppet
8 6 (1.40%) CASB
8 6 (1.40%) SCOrch
9 5 (1.16%) Argo
9 5 (1.16%) Microsoft Intune
9 5 (1.16%) Salt
9 5 (1.16%) TeamSite
10 4 (0.93%) Jamf Pro
10 4 (0.93%) Pingdom
10 4 (0.93%) QRadar
10 4 (0.93%) vCenter Server
10 4 (0.93%) vMotion
11 2 (0.47%) Progress Chef
11 2 (0.47%) SCOM
Vendors
1 91 (21.16%) Microsoft
2 76 (17.67%) ServiceNow
3 32 (7.44%) Splunk
4 28 (6.51%) Remedy
5 27 (6.28%) Cisco
6 24 (5.58%) Oracle
7 18 (4.19%) Google
8 14 (3.26%) Palo Alto
9 13 (3.02%) Citrix
9 13 (3.02%) Dynatrace
10 11 (2.56%) AppDynamics
10 11 (2.56%) SAP
11 10 (2.33%) Atlassian
11 10 (2.33%) VMware
12 9 (2.09%) F5
13 8 (1.86%) CheckPoint
13 8 (1.86%) IBM
14 7 (1.63%) Aruba
14 7 (1.63%) PagerDuty
15 6 (1.40%) SolarWinds