Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 13 March 2026, with comparisons to the same periods in the previous two years.

6 months to
13 Mar 2026
Same period 2025 Same period 2024
Rank 214 158 133
Rank change year-on-year -56 -25 +12
Contract jobs citing Incident Management 438 427 672
As % of all contract jobs in England 1.20% 1.73% 1.77%
As % of the Processes & Methodologies category 1.39% 1.91% 2.04%
Number of daily rates quoted 270 254 384
10th Percentile £259 £200 £193
25th Percentile £366 £352 £336
Median daily rate (50th Percentile) £475 £488 £508
Median % change year-on-year -2.56% -4.04% +1.60%
75th Percentile £576 £598 £588
90th Percentile £638 £675 £675
UK median daily rate £475 £488 £510
% change year-on-year -2.56% -4.41% +2.00%
Number of hourly rates quoted 23 43 117
10th Percentile - £14.99 £14.10
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £16.00 £21.46 £17.50
Median % change year-on-year -25.44% +22.63% -11.66%
75th Percentile £19.73 £28.50 £25.00
90th Percentile £27.45 £70.00 £66.00
UK median hourly rate £16.00 £21.46 £17.61
% change year-on-year -25.44% +21.86% -11.11%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 31,603 22,356 32,991
As % of all contract IT jobs advertised in England 86.51% 90.62% 86.93%
Number of daily rates quoted 20,213 14,443 21,819
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,966 795 2,153
10th Percentile £15.28 £15.25 £13.00
25th Percentile £18.87 £21.03 £16.06
Median hourly rate £30.00 £35.00 £32.50
Median % change year-on-year -14.29% +7.69% -9.72%
75th Percentile £65.00 £65.00 £57.50
90th Percentile £75.00 £77.50 £70.00
UK median hourly rate £30.00 £32.50 £32.50
% change year-on-year -7.69% - -7.14%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 13 March 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 13 March 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 13 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -18 179 £504 +0.75% 65
South East +2 104 £450 +2.86% 58
North of England -77 66 £470 +15.48% 38
Midlands -50 41 £420 -30.00% 17
North West -44 36 £431 +3.17% 25
West Midlands -52 34 £415 -33.60% 11
South West -41 28 £538 +7.50% 17
Yorkshire -55 25 £500 +117.39% 12
East of England -65 20 £543 -1.36% 12
East Midlands -27 7 £425 +21.43% 6
North East -16 4 £224 -36.07% 2
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.57%) Microsoft Exchange
2 17 (3.88%) SharePoint
3 13 (2.97%) Confluence
4 4 (0.91%) BizTalk Server
4 4 (0.91%) IIS
5 3 (0.68%) Apache
5 3 (0.68%) GeoServer
5 3 (0.68%) Oracle Self-Service HR
5 3 (0.68%) Oracle Workflow
5 3 (0.68%) Smallworld
6 2 (0.46%) NetWeaver
7 1 (0.23%) Apache Airflow
7 1 (0.23%) Palantir Foundry
7 1 (0.23%) WebLogic
Applications
1 35 (7.99%) Microsoft Office
2 26 (5.94%) Microsoft Excel
3 5 (1.14%) Microsoft PowerPoint
4 2 (0.46%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.65%) Remedy ITSM
2 4 (0.91%) Oracle Cash Management
2 4 (0.91%) Oracle Payables
2 4 (0.91%) Oracle Receivables
2 4 (0.91%) SAP S/4HANA
3 3 (0.68%) Oracle Assets
3 3 (0.68%) Oracle Procure-to-Pay
4 2 (0.46%) assyst
4 2 (0.46%) ION MarketView
4 2 (0.46%) Kondor
4 2 (0.46%) Oracle General Ledger
4 2 (0.46%) ProductWriter
4 2 (0.46%) SAP HR
5 1 (0.23%) SAP BPC
5 1 (0.23%) SAP EHS
5 1 (0.23%) SAP ERP
Cloud Services
1 109 (24.89%) Azure
2 81 (18.49%) AWS
3 46 (10.50%) Microsoft 365
4 31 (7.08%) GCP
5 22 (5.02%) GitHub
6 18 (4.11%) Entra ID
6 18 (4.11%) Google Workspace
7 16 (3.65%) Azure DevOps
7 16 (3.65%) Azure Monitor
7 16 (3.65%) GitHub Actions
8 13 (2.97%) AWS CloudFormation
9 11 (2.51%) IaaS
9 11 (2.51%) SaaS
10 10 (2.28%) PaaS
11 9 (2.05%) Power Platform
12 8 (1.83%) Amazon EKS
12 8 (1.83%) OneDrive
12 8 (1.83%) OpenShift
13 7 (1.60%) Amazon CloudWatch
13 7 (1.60%) Slack
Communications & Networking
1 40 (9.13%) Firewall
2 21 (4.79%) VPN
3 20 (4.57%) DNS
4 17 (3.88%) Network Security
4 17 (3.88%) TCP/IP
4 17 (3.88%) Wireless
5 15 (3.42%) Wi-Fi
6 13 (2.97%) WAN
7 12 (2.74%) DHCP
8 10 (2.28%) HTTP
8 10 (2.28%) LAN
8 10 (2.28%) MPLS
9 7 (1.60%) BGP
10 6 (1.37%) Ethernet
10 6 (1.37%) InfiniBand
10 6 (1.37%) Internet
10 6 (1.37%) NetScaler
10 6 (1.37%) OSPF
10 6 (1.37%) SAN
11 5 (1.14%) SMTP
Database & Business Intelligence
1 12 (2.74%) Tableau
2 10 (2.28%) MongoDB
3 9 (2.05%) Power BI
4 8 (1.83%) SQL Server
5 7 (1.60%) MySQL
6 6 (1.37%) PostgreSQL
6 6 (1.37%) Relational Database
7 5 (1.14%) Amazon Redshift
7 5 (1.14%) Elasticsearch
8 4 (0.91%) Data Warehouse
8 4 (0.91%) Oracle BI Publisher
9 3 (0.68%) Geospatial Data
9 3 (0.68%) GIS
9 3 (0.68%) Metadata
9 3 (0.68%) Oracle Database
9 3 (0.68%) Oracle Reports
9 3 (0.68%) Pentaho
9 3 (0.68%) QGIS
9 3 (0.68%) SQL Server Integration Services
10 2 (0.46%) Amazon RDS
Development Applications
1 33 (7.53%) JIRA
2 20 (4.57%) Git
3 13 (2.97%) Jenkins
4 11 (2.51%) GitLab
5 4 (0.91%) JMeter
6 3 (0.68%) CircleCI
7 2 (0.46%) Postman
7 2 (0.46%) Selenium
8 1 (0.23%) Browser DevTools
8 1 (0.23%) Cucumber
8 1 (0.23%) SonarQube
8 1 (0.23%) Visual Studio
General
1 151 (34.47%) Social Skills
2 70 (15.98%) Analytical Skills
3 58 (13.24%) Finance
4 50 (11.42%) Public Sector
5 17 (3.88%) Organisational Skills
5 17 (3.88%) Telecoms
6 16 (3.65%) Banking
7 15 (3.42%) Documentation Skills
8 12 (2.74%) Retail
9 8 (1.83%) Military
10 7 (1.60%) Law
10 7 (1.60%) Legal
11 6 (1.37%) Investment Banking
11 6 (1.37%) Spanish Language
12 5 (1.14%) Financial Institution
12 5 (1.14%) General Ledger
12 5 (1.14%) Inclusion and Diversity
12 5 (1.14%) Pharmaceutical
13 4 (0.91%) Front Office
13 4 (0.91%) Influencing Skills
Job Titles
1 87 (19.86%) Analyst
2 30 (6.85%) Support Analyst
3 28 (6.39%) Lead
4 27 (6.16%) Senior
5 24 (5.48%) Service Manager
6 22 (5.02%) Consultant
7 21 (4.79%) IT Support
8 20 (4.57%) Developer
8 20 (4.57%) Network Engineer
9 17 (3.88%) Incident Manager
9 17 (3.88%) IT Analyst
9 17 (3.88%) Service Analyst
10 16 (3.65%) Support Engineer
11 15 (3.42%) DevOps Engineer
11 15 (3.42%) Site Reliability Engineer
12 14 (3.20%) Desktop Support
12 14 (3.20%) Infrastructure Engineer
13 13 (2.97%) Data Analyst
13 13 (2.97%) Security Engineer
13 13 (2.97%) Technical Support
Libraries, Frameworks & Software Standards
1 23 (5.25%) REST
2 12 (2.74%) Kafka
3 8 (1.83%) .NET
3 8 (1.83%) Spring
3 8 (1.83%) Spring Boot
4 7 (1.60%) React
5 6 (1.37%) JSON
6 5 (1.14%) .NET Framework
6 5 (1.14%) Oracle Fusion
6 5 (1.14%) RESTful
7 4 (0.91%) 802.1X
7 4 (0.91%) Elastic Stack
7 4 (0.91%) RabbitMQ
8 3 (0.68%) AngularJS
8 3 (0.68%) PySpark
8 3 (0.68%) SOAP
8 3 (0.68%) XML
9 2 (0.46%) ADO
9 2 (0.46%) Flash
9 2 (0.46%) Middleware
Miscellaneous
1 29 (6.62%) Management Information System
2 26 (5.94%) Data Centre
2 26 (5.94%) Onboarding
3 21 (4.79%) Self-Motivation
4 15 (3.42%) Enterprise Software
5 14 (3.20%) CMDB
6 13 (2.97%) Legacy Systems
7 12 (2.74%) PKI
8 10 (2.28%) Data Protection Act
8 10 (2.28%) Hybrid Cloud
9 9 (2.05%) Security Operations Centre
10 8 (1.83%) BYOD
10 8 (1.83%) Cloud Native
11 7 (1.60%) Clustering
11 7 (1.60%) Virtual Team
12 6 (1.37%) Enterprise Storage
12 6 (1.37%) Security Posture
13 5 (1.14%) Distributed Systems
13 5 (1.14%) Operational Technology
13 5 (1.14%) Private Cloud
Operating Systems
1 93 (21.23%) Windows
2 66 (15.07%) Linux
3 28 (6.39%) Unix
4 23 (5.25%) Windows Server
5 21 (4.79%) Windows 10
6 5 (1.14%) Red Hat Enterprise Linux
6 5 (1.14%) Windows Server 2003
7 3 (0.68%) Mac OS
7 3 (0.68%) Ubuntu
7 3 (0.68%) VMS
7 3 (0.68%) Windows 7
8 2 (0.46%) Android
8 2 (0.46%) Apple iOS
8 2 (0.46%) Debian
Processes & Methodologies
1 129 (29.45%) ITIL
2 101 (23.06%) Continuous Improvement
3 74 (16.89%) Service Management
4 73 (16.67%) DevOps
4 73 (16.67%) Problem-Solving
5 71 (16.21%) ITSM
5 71 (16.21%) Root Cause Analysis
6 65 (14.84%) Problem Management
7 63 (14.38%) Change Management
8 62 (14.16%) Incident Response
9 56 (12.79%) Service Delivery
10 55 (12.56%) Agile
10 55 (12.56%) Customer Service
11 48 (10.96%) Observability
12 47 (10.73%) Stakeholder Management
13 46 (10.50%) CI/CD
13 46 (10.50%) Site Reliability Engineering
14 45 (10.27%) Cybersecurity
15 38 (8.68%) Analytics
16 37 (8.45%) Information Security
Programming Languages
1 51 (11.64%) Python
2 46 (10.50%) PowerShell
3 37 (8.45%) SQL
4 23 (5.25%) Java
5 14 (3.20%) Bash
6 8 (1.83%) Go
7 6 (1.37%) C#
7 6 (1.37%) Shell Script
7 6 (1.37%) TypeScript
8 5 (1.14%) JavaScript
8 5 (1.14%) PL/SQL
9 2 (0.46%) Bicep
9 2 (0.46%) Kusto Query Language
9 2 (0.46%) Rust
9 2 (0.46%) Solidity
9 2 (0.46%) VB
10 1 (0.23%) C
10 1 (0.23%) Kotlin
10 1 (0.23%) Scala
10 1 (0.23%) VBA
Qualifications
1 119 (27.17%) Security Cleared
2 83 (18.95%) SC Cleared
3 41 (9.36%) Degree
4 24 (5.48%) DV Cleared
5 21 (4.79%) CISSP
6 15 (3.42%) ITIL Certification
7 13 (2.97%) CISM
8 10 (2.28%) Azure Certification
9 8 (1.83%) Computer Science Degree
9 8 (1.83%) GIAC
9 8 (1.83%) Microsoft Certification
10 7 (1.60%) Cisco Certification
10 7 (1.60%) Master's Degree
11 6 (1.37%) CCNP
12 5 (1.14%) AWS Certification
12 5 (1.14%) CCNA
12 5 (1.14%) ITIL Foundation Certificate
13 4 (0.91%) CISA
13 4 (0.91%) IBM Certification
14 3 (0.68%) A+ Certification
Quality Assurance & Compliance
1 56 (12.79%) SLA
2 21 (4.79%) GDPR
3 20 (4.57%) ISO/IEC 27001
3 20 (4.57%) NIST
4 13 (2.97%) PCI DSS
5 11 (2.51%) QA
6 10 (2.28%) Actionable Recommendations
7 9 (2.05%) Sarbanes-Oxley
8 6 (1.37%) Data Quality
9 5 (1.14%) GRC
10 4 (0.91%) NCSC
10 4 (0.91%) PMO
10 4 (0.91%) SOC 2
11 3 (0.68%) GxP
12 2 (0.46%) COBIT
12 2 (0.46%) ISO 31000
12 2 (0.46%) ISO/IEC 20000
13 1 (0.23%) Cyber Essentials
13 1 (0.23%) ISO 22301
13 1 (0.23%) NIST 800
System Software
1 36 (8.22%) Active Directory
2 18 (4.11%) Docker
3 9 (2.05%) Virtual Machines
4 8 (1.83%) VMware Infrastructure
5 7 (1.60%) Hyper-V
6 5 (1.14%) BitLocker
6 5 (1.14%) Microsoft App-V
6 5 (1.14%) VMware ESXi
7 2 (0.46%) VMware Workstation
8 1 (0.23%) Firmware
8 1 (0.23%) NLBS
8 1 (0.23%) Slurm Workload Manager
8 1 (0.23%) Virtual Desktop
8 1 (0.23%) vSphere
8 1 (0.23%) XenDesktop
Systems Management
1 43 (9.82%) Terraform
2 39 (8.90%) Ansible
3 34 (7.76%) Kubernetes
4 31 (7.08%) Grafana
5 19 (4.34%) Prometheus
6 16 (3.65%) SCCM
7 9 (2.05%) Puppet
8 7 (1.60%) Microsoft Intune
9 6 (1.37%) CASB
9 6 (1.37%) SCOrch
10 5 (1.14%) Argo
10 5 (1.14%) Salt
10 5 (1.14%) TeamSite
10 5 (1.14%) vCenter Server
10 5 (1.14%) vMotion
11 4 (0.91%) Pingdom
11 4 (0.91%) QRadar
12 3 (0.68%) Single Sign-On
13 2 (0.46%) HP ALM
13 2 (0.46%) Progress Chef
Vendors
1 90 (20.55%) Microsoft
2 78 (17.81%) ServiceNow
3 30 (6.85%) Splunk
4 28 (6.39%) Remedy
5 23 (5.25%) Oracle
6 22 (5.02%) Cisco
7 18 (4.11%) Google
8 16 (3.65%) Citrix
9 15 (3.42%) SAP
10 13 (2.97%) Palo Alto
11 12 (2.74%) VMware
12 11 (2.51%) Dynatrace
13 10 (2.28%) Atlassian
14 9 (2.05%) AppDynamics
14 9 (2.05%) F5
14 9 (2.05%) PagerDuty
15 8 (1.83%) Aruba
16 7 (1.60%) CheckPoint
16 7 (1.60%) IBM
17 6 (1.37%) Salesforce