The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
UK / England
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 224 187 176
Rank change year-on-year -37 -11  
Contract jobs citing Incident Management 490 701 692
As % of all contract IT jobs advertised in England 1.14% 1.42% 1.35%
As % of the Processes & Methodologies category 1.34% 1.69% 1.67%
Number of daily rates quoted 276 399 341
Median daily rate £384 £325 £375
Median daily rate % change year-on-year +18.07% -13.33%  
90% offered a daily rate of more than £200 £177 £167
10% offered a daily rate of more than £575 £525 £525
UK excluding London median daily rate £343 £300 £350
% change year-on-year +14.16% -14.28%  
Number of hourly rates quoted 19 90 105
Median hourly rate £16.00 £16.50 £15.50
Median hourly rate % change year-on-year -3.03% +6.45%  
90% offered a hourly rate of more than £11.20 £12.43 £11.07
10% offered a hourly rate of more than £31.30 £27.00 £22.50
UK excluding London median hourly rate £16.00 £16.50 £15.00
% change year-on-year -3.03% +10.00%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process and methodology skills.

Contract Process & Methodology Skills
England
Contract job vacancies with a requirement for process and methodology skills 36460 41364 41331
As % of all contract IT job vacancies advertised in England 84.71% 83.50% 80.82%
Number of daily rates quoted 23944 27759 26979
Median daily rate £450 £446 £415
Median daily rate % change year-on-year +0.84% +7.53%  
90% offered a daily rate of more than £313 £300 £288
10% offered a daily rate of more than £600 £600 £593
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 956 965 1150
Median hourly rate £32.00 £27.25 £26.00
Median hourly rate % change year-on-year +17.43% +4.80%  
90% offered a hourly rate of more than £12.50 £12.55 £12.00
10% offered a hourly rate of more than £52.50 £47.83 £50.00
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Incident Management
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in England

Incident Management
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in England.

Contractor daily rate trend for Incident Management in England

Incident Management
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Incident Management in England over the 3 months to 22 June 2017.

Contractor daily rate histogram for Incident Management in England

Incident Management
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in England.

Contractor hourly rate trend for Incident Management in England

Incident Management
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Incident Management in England over the 3 months to 22 June 2017.

Contractor hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 167 £450 +16.12% 45
South East +28 144 £363 +20.83% 20
East of England -38 40 £350 +5.26% 16
West Midlands +34 34 £350 +10.23% 9
South West +13 33 £275 -15.38% 7
North West -5 24 £406 -2.69% 8
East Midlands -12 18 £375 -21.05% 3
North East -10 15 £324 +23.33% 5
Yorkshire -2 13 £308 -27.64% 7
Incident Management
UK

For the 6 months to 22 June 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Incident Management.

1 397 (43.20%) ITIL
2 261 (28.40%) Windows
3 180 (19.59%) Security Cleared
4 175 (19.04%) Microsoft
5 172 (18.72%) Problem Management
6 168 (18.28%) Change Management
7 166 (18.06%) Finance
8 150 (16.32%) Service Management
9 139 (15.13%) Microsoft Office
10 137 (14.91%) SLA
10 137 (14.91%) Analytical Skills
11 130 (14.15%) Active Directory
12 126 (13.71%) SC Cleared
13 99 (10.77%) Information Security
14 98 (10.66%) Firewall
15 96 (10.45%) Linux
15 96 (10.45%) Windows 7
16 94 (10.23%) SQL
17 88 (9.58%) ITSM
18 84 (9.14%) Service Delivery
18 84 (9.14%) Unix
19 82 (8.92%) Management Information System
19 82 (8.92%) Agile Software Development
20 81 (8.81%) Project Management
21 79 (8.60%) HP
22 75 (8.16%) ITIL V3
23 73 (7.94%) Office 365
23 73 (7.94%) Degree
24 71 (7.73%) VMware
25 68 (7.40%) Data Centre

Incident Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (6.09%) SharePoint
2 19 (2.07%) MS Exchange
3 18 (1.96%) SharePoint Server
4 17 (1.85%) Blackberry Enterprise Server
4 17 (1.85%) IIS
5 14 (1.52%) Skype for Business
6 12 (1.31%) Apache
7 11 (1.20%) WebSphere
8 10 (1.09%) Confluence
8 10 (1.09%) JBoss
9 9 (0.98%) Exchange Server 2010
10 8 (0.87%) CMS
10 8 (0.87%) SAS
11 7 (0.76%) Exchange Server 2003
12 6 (0.65%) Drupal
12 6 (0.65%) Tomcat
13 5 (0.54%) Exchange Server 2013
13 5 (0.54%) IBM HTTP Server
13 5 (0.54%) SharePoint 2010
14 4 (0.44%) Office Communications Server
Applications
1 139 (15.13%) Microsoft Office
2 48 (5.22%) Microsoft Excel
3 27 (2.94%) Microsoft PowerPoint
4 23 (2.50%) Microsoft Project
5 14 (1.52%) MS Visio
6 7 (0.76%) Spreadsheet
7 4 (0.44%) InfoPath
8 2 (0.22%) Photoshop
Business Applications
1 19 (2.07%) Remedy ITSM
2 7 (0.76%) ION MarketView
3 4 (0.44%) Dynamics CRM
4 3 (0.33%) RMDS
4 3 (0.33%) SAP Oil and Gas
4 3 (0.33%) Staffware
5 2 (0.22%) Teamcenter
6 1 (0.11%) Cognos Business Intelligence
6 1 (0.11%) Endur
6 1 (0.11%) Findur
6 1 (0.11%) Front Arena
6 1 (0.11%) Global One
6 1 (0.11%) Oracle Applications
6 1 (0.11%) Oracle EBS
6 1 (0.11%) Oracle ERP
6 1 (0.11%) SAP FI
6 1 (0.11%) SAP Retail
6 1 (0.11%) SAP SD
6 1 (0.11%) Sophis RISQUE
6 1 (0.11%) TrackWise
Cloud Services
1 73 (7.94%) Office 365
2 26 (2.83%) Microsoft Azure
3 22 (2.39%) Amazon AWS
4 12 (1.31%) G Suite
5 7 (0.76%) SaaS
6 6 (0.65%) Cloud Computing
7 5 (0.54%) PaaS
8 3 (0.33%) Google Drive
8 3 (0.33%) IaaS
9 1 (0.11%) AWS CloudFormation
9 1 (0.11%) Dynamics 365
9 1 (0.11%) Google Analytics
9 1 (0.11%) HP Helion
9 1 (0.11%) OpenShift
9 1 (0.11%) SuccessFactors
9 1 (0.11%) Virtual Private Cloud
9 1 (0.11%) Yammer
Communications & Networking
1 98 (10.66%) Firewall
2 53 (5.77%) WAN
3 51 (5.55%) DNS
4 45 (4.90%) TCP/IP
5 43 (4.68%) Network Security
6 42 (4.57%) LAN
7 40 (4.35%) DHCP
8 35 (3.81%) Internet
8 35 (3.81%) SAN
9 34 (3.70%) VPN
10 22 (2.39%) Intrusion Detection
11 20 (2.18%) Remote Desktop
11 20 (2.18%) Wireless
12 17 (1.85%) MPLS
13 16 (1.74%) LDAP
14 14 (1.52%) VoIP
15 13 (1.41%) Cisco ASA
16 12 (1.31%) SNMP
17 10 (1.09%) ATM
18 8 (0.87%) TACACS
Database & Business Intelligence
1 45 (4.90%) SQL Server
2 17 (1.85%) SQL Server 2012
3 16 (1.74%) MySQL
4 14 (1.52%) SQL Server 2014
5 10 (1.09%) DB2
5 10 (1.09%) SAP HANA
5 10 (1.09%) SQL Server 2008
5 10 (1.09%) SQL Server Integration Services
6 7 (0.76%) Data Warehouse
6 7 (0.76%) MongoDB
6 7 (0.76%) MS Access
6 7 (0.76%) Oracle Database
7 6 (0.65%) BusinessObjects Business Intelligence
7 6 (0.65%) SQL Server Reporting Services
8 5 (0.54%) Azure SQL Database
8 5 (0.54%) SQL Server 2005
9 4 (0.44%) Data Mining
9 4 (0.44%) Relational Database
9 4 (0.44%) SQL Server Analysis Services
10 3 (0.33%) BusinessObjects
Development Applications
1 37 (4.03%) JIRA
2 7 (0.76%) Jenkins
3 6 (0.65%) Git (software)
3 6 (0.65%) Octopus Deploy
4 5 (0.54%) Introscope
5 4 (0.44%) IDA Disassembler
5 4 (0.44%) Metasploit
5 4 (0.44%) OllyDbg
5 4 (0.44%) SonarQube
5 4 (0.44%) Sonatype Nexus
6 3 (0.33%) Vagrant
7 2 (0.22%) MSI
7 2 (0.22%) SQL Server Management Studio (SSMS)
7 2 (0.22%) Team Foundation Server
8 1 (0.11%) Ant
8 1 (0.11%) JMeter
8 1 (0.11%) NUnit
8 1 (0.11%) Oracle Forms
8 1 (0.11%) Toad
8 1 (0.11%) VSS/SourceSafe
General
1 166 (18.06%) Finance
2 56 (6.09%) Telecoms
3 52 (5.66%) Banking
4 38 (4.13%) Retail
5 12 (1.31%) Billing
5 12 (1.31%) Financial Institution
6 11 (1.20%) Front Office
6 11 (1.20%) Manufacturing
7 9 (0.98%) Electronics
8 8 (0.87%) Investment Banking
9 7 (0.76%) Law
10 6 (0.65%) Back Office
11 5 (0.54%) Marketing
11 5 (0.54%) Publishing
12 4 (0.44%) Legal
12 4 (0.44%) Military
13 3 (0.33%) Advertising
13 3 (0.33%) Automotive
13 3 (0.33%) French Language
13 3 (0.33%) Pharmaceutical
Job Titles
1 293 (31.88%) Analyst
2 77 (8.38%) Incident Manager
3 73 (7.94%) Support Analyst
4 65 (7.07%) Security Analyst
5 62 (6.75%) Service Analyst
6 56 (6.09%) Consultant
7 51 (5.55%) Support Engineer
8 50 (5.44%) Service Desk Analyst
8 50 (5.44%) Service Manager
9 40 (4.35%) IT Support
10 39 (4.24%) 2nd Line Support
11 36 (3.92%) Applications Support
12 31 (3.37%) Business Analyst
12 31 (3.37%) IT Analyst
13 29 (3.16%) Administrator
13 29 (3.16%) Desktop Support
14 28 (3.05%) ITIL Manager
15 26 (2.83%) Architect
15 26 (2.83%) Incident Analyst
16 24 (2.61%) Operations Manager
Libraries, Frameworks & Software Standards
1 12 (1.31%) Web Services
2 11 (1.20%) .NET
2 11 (1.20%) HTML
3 10 (1.09%) SAP Basis
4 9 (0.98%) Regular Expression
5 8 (0.87%) Middleware
6 5 (0.54%) ASP.NET
7 4 (0.44%) AngularJS
8 3 (0.33%) Django
8 3 (0.33%) Flask
8 3 (0.33%) pytest
8 3 (0.33%) SOAP
9 2 (0.22%) .NET Framework
9 2 (0.22%) CSS
9 2 (0.22%) EDI
9 2 (0.22%) FIX Protocol
9 2 (0.22%) React
9 2 (0.22%) Rendezvous
9 2 (0.22%) XML
9 2 (0.22%) XSLT
Miscellaneous
1 137 (14.91%) Analytical Skills
2 82 (8.92%) Management Information System
3 68 (7.40%) Data Centre
4 31 (3.37%) Blackberry
5 28 (3.05%) Security Operations Centre
6 27 (2.94%) Smartphone
7 22 (2.39%) Cyberthreat
7 22 (2.39%) Video Conferencing
8 21 (2.29%) CMDB
9 19 (2.07%) Computer Science
10 17 (1.85%) Clustering
11 14 (1.52%) Fat Client
11 14 (1.52%) Thin Client
12 12 (1.31%) Virtual Team
13 10 (1.09%) RSA SecurID
14 8 (0.87%) Fixed Income
15 7 (0.76%) Device Driver
16 6 (0.65%) Foreign Exchange (FX)
16 6 (0.65%) PKI
16 6 (0.65%) Replication
Operating Systems
1 261 (28.40%) Windows
2 96 (10.45%) Linux
2 96 (10.45%) Windows 7
3 84 (9.14%) Unix
4 67 (7.29%) Windows Server
5 48 (5.22%) Windows Server 2008
6 42 (4.57%) Windows Server 2012
7 34 (3.70%) Android
8 33 (3.59%) Windows Server 2003
9 23 (2.50%) Windows 10
10 21 (2.29%) Apple iOS
11 20 (2.18%) Windows XP
12 16 (1.74%) Red Hat Enterprise Linux
13 9 (0.98%) Solaris
13 9 (0.98%) Windows 8
14 6 (0.65%) VMS
15 5 (0.54%) Mac OS
16 4 (0.44%) zOS
17 2 (0.22%) Mac OS X
17 2 (0.22%) MVS
Processes & Methodologies
1 397 (43.20%) ITIL
2 172 (18.72%) Problem Management
3 168 (18.28%) Change Management
4 150 (16.32%) Service Management
5 99 (10.77%) Information Security
6 88 (9.58%) ITSM
7 84 (9.14%) Service Delivery
8 82 (8.92%) Agile Software Development
9 81 (8.81%) Project Management
10 75 (8.16%) ITIL V3
11 59 (6.42%) Release Management
12 58 (6.31%) Root Cause Analysis
13 54 (5.88%) SIEM
14 49 (5.33%) Security Operations
15 47 (5.11%) Configuration Management
16 43 (4.68%) Migration
17 42 (4.57%) Stakeholder Management
18 37 (4.03%) Cybersecurity
19 34 (3.70%) Change Control
19 34 (3.70%) Risk Management
Programming Languages
1 94 (10.23%) SQL
2 52 (5.66%) PowerShell
3 38 (4.13%) Python
4 28 (3.05%) Perl
5 14 (1.52%) Shell Script
6 11 (1.20%) C
6 11 (1.20%) C++
7 10 (1.09%) Bash Shell
7 10 (1.09%) PHP
7 10 (1.09%) VBA
8 9 (0.98%) C#
8 9 (0.98%) VB
8 9 (0.98%) VBScript
9 8 (0.87%) Java
10 7 (0.76%) JavaScript
11 6 (0.65%) Korn
11 6 (0.65%) Ruby
11 6 (0.65%) T-SQL
12 4 (0.44%) PL/SQL
12 4 (0.44%) VB.NET
Qualifications
1 180 (19.59%) Security Cleared
2 126 (13.71%) SC Cleared
3 73 (7.94%) Degree
4 51 (5.55%) ITIL Certification
5 40 (4.35%) DV Cleared
6 32 (3.48%) CISSP
7 31 (3.37%) Cisco Certification
8 29 (3.16%) Microsoft Certification
9 23 (2.50%) CCNP
10 21 (2.29%) CEH
11 19 (2.07%) BPSS Clearance
12 16 (1.74%) CREST Certified
13 15 (1.63%) CISM
13 15 (1.63%) Computer Science Degree
14 14 (1.52%) OSCP
15 13 (1.41%) MCP
16 12 (1.31%) ISEB
17 11 (1.20%) CCNA
17 11 (1.20%) MCSE
18 10 (1.09%) CISA
Quality Assurance & Compliance
1 137 (14.91%) SLA
2 34 (3.70%) ISO/IEC 27001
3 15 (1.63%) PCI DSS
4 14 (1.52%) PMO
4 14 (1.52%) QA
5 11 (1.20%) Disclosure Scotland
6 10 (1.09%) GDPR
7 7 (0.76%) COBIT
8 6 (0.65%) Data Quality
9 4 (0.44%) HMG Security Policy Framework
9 4 (0.44%) RMADS
9 4 (0.44%) Sarbanes-Oxley
10 3 (0.33%) ISO 22301
10 3 (0.33%) ISO 9001
10 3 (0.33%) ISO/IEC 20000
10 3 (0.33%) ISO/IEC 27005
11 2 (0.22%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 1 (0.11%) Dodd-Frank
System Software
1 130 (14.15%) Active Directory
2 52 (5.66%) VMware Infrastructure
3 30 (3.26%) VMware ESXi
4 25 (2.72%) Hyper-V
5 23 (2.50%) Microsoft App-V
6 17 (1.85%) XenApp
7 14 (1.52%) XenDesktop
8 11 (1.20%) vSphere
9 9 (0.98%) Virtual Machines
10 7 (0.76%) ISA Server
10 7 (0.76%) Virtual Desktop
11 5 (0.54%) BitLocker
11 5 (0.54%) iptables
11 5 (0.54%) SRDF
12 4 (0.44%) UAG
12 4 (0.44%) VirtualBox
13 3 (0.33%) Forefront TMG
13 3 (0.33%) Snort
13 3 (0.33%) VMware Workstation
14 2 (0.22%) RACF
Systems Management
1 55 (5.98%) SCCM
2 14 (1.52%) SCOM
3 12 (1.31%) Opscode Chef
4 11 (1.20%) Netcool
5 9 (0.98%) Ansible
6 7 (0.76%) QRadar
6 7 (0.76%) Red Hat Satellite
6 7 (0.76%) Unicenter
7 6 (0.65%) HP Quality Center
7 6 (0.65%) OpenView
8 5 (0.54%) CA Wily
8 5 (0.54%) HAProxy
8 5 (0.54%) Nagios
8 5 (0.54%) Symantec Endpoint Protection
8 5 (0.54%) Tivoli
8 5 (0.54%) Tivoli Storage Manager
8 5 (0.54%) vCenter Server
9 4 (0.44%) EnCase
9 4 (0.44%) McAfee ePO
9 4 (0.44%) Puppet
Vendors
1 175 (19.04%) Microsoft
2 79 (8.60%) HP
3 71 (7.73%) VMware
4 64 (6.96%) Cisco
5 62 (6.75%) Citrix
5 62 (6.75%) ServiceNow
6 61 (6.64%) Remedy
7 48 (5.22%) Oracle
8 38 (4.13%) SAP
9 36 (3.92%) Dell
10 34 (3.70%) Splunk
11 32 (3.48%) Apple
12 28 (3.05%) IBM
13 24 (2.61%) CA
14 23 (2.50%) CheckPoint
15 22 (2.39%) McAfee
16 20 (2.18%) ArcSight
17 19 (2.07%) BMC
18 18 (1.96%) Computacenter
19 17 (1.85%) Juniper
London
McGregor Boyall
Rate: £650 - £800 per day
Posted: 7 hours ago
Brighton, East Sussex
Lorien Resourcing
Rate: £150 - £200 per annum
Posted: 2 days ago
Swindon, Wiltshire
Talendrone.com
Rate: Negotiable/Excellent Rates
Posted: Yesterday
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £10.43 - £12.53 per hour
Posted: 2 days ago
City, London
Thebes IT
Posted: 3 days ago
London
IT Talent Solutions
Rate: From £450 to £525 per day
Posted: 6 days ago
City, London
ARC IT Recruitment Ltd
Rate: £350 - £375 per day
Posted: 6 days ago
London
Plan-Net
Rate: Competitive rate
Posted: 6 days ago
Liverpool
Gibbs
Rate: £0 - £50 per day
Posted: 9 days ago
Leicester
Computer Futures
Rate: competitive
Posted: 6 days ago