Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 28 February 2026, with comparisons to the same periods in the previous two years.

6 months to
28 Feb 2026
Same period 2025 Same period 2024
Rank 218 160 127
Rank change year-on-year -58 -33 +19
Contract jobs citing Incident Management 434 438 696
As % of all contract jobs in England 1.22% 1.71% 1.84%
As % of the Processes & Methodologies category 1.40% 1.89% 2.11%
Number of daily rates quoted 272 258 400
10th Percentile £205 £200 £200
25th Percentile £360 £365 £380
Median daily rate (50th Percentile) £475 £488 £525
Median % change year-on-year -2.56% -7.14% +5.00%
75th Percentile £575 £600 £600
90th Percentile £638 £690 £694
UK median daily rate £475 £488 £520
% change year-on-year -2.56% -6.25% +4.00%
Number of hourly rates quoted 24 47 127
10th Percentile - £15.00 £14.10
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £15.41 £16.23 £18.93
Median % change year-on-year -5.05% -14.26% -4.44%
75th Percentile £19.30 £28.50 £33.13
90th Percentile £27.17 £70.00 £69.66
UK median hourly rate £16.00 £21.46 £18.93
% change year-on-year -25.44% +13.37% -4.44%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 30,972 23,170 33,015
As % of all contract IT jobs advertised in England 87.17% 90.22% 87.31%
Number of daily rates quoted 19,848 14,569 21,913
10th Percentile £313 £308 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £617 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,919 779 2,056
10th Percentile £15.24 £15.59 £13.42
25th Percentile £18.50 £21.25 £16.25
Median hourly rate £28.50 £35.00 £34.77
Median % change year-on-year -18.57% +0.68% -0.67%
75th Percentile £63.75 £65.00 £59.93
90th Percentile £72.51 £75.30 £72.17
UK median hourly rate £27.50 £32.50 £33.50
% change year-on-year -15.38% -2.99% -4.29%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 28 February 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 28 February 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 28 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -17 178 £500 - 55
South East +16 104 £419 -5.10% 56
North of England -69 71 £475 +16.71% 24
Midlands -43 38 £425 -28.42% 19
North West -46 35 £431 +1.47% 15
West Midlands -43 31 £450 -25.00% 10
Yorkshire -56 31 £500 +127.27% 9
South West -51 24 £575 +16.75% 11
East of England -61 19 £543 -1.36% 12
East Midlands -15 7 £425 +21.43% 9
North East -17 4 £224 -38.28%
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.61%) Microsoft Exchange
2 18 (4.15%) SharePoint
3 15 (3.46%) Confluence
4 4 (0.92%) Apache
4 4 (0.92%) BizTalk Server
5 3 (0.69%) GeoServer
5 3 (0.69%) Smallworld
6 2 (0.46%) NetWeaver
6 2 (0.46%) Oracle Self-Service HR
6 2 (0.46%) Oracle Workflow
6 2 (0.46%) WebLogic
7 1 (0.23%) Apache Airflow
7 1 (0.23%) Palantir Foundry
Applications
1 41 (9.45%) Microsoft Office
2 27 (6.22%) Microsoft Excel
3 7 (1.61%) Microsoft PowerPoint
4 2 (0.46%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.69%) Remedy ITSM
2 4 (0.92%) SAP S/4HANA
3 3 (0.69%) Oracle Cash Management
3 3 (0.69%) Oracle Payables
3 3 (0.69%) Oracle Receivables
4 2 (0.46%) assyst
4 2 (0.46%) ION MarketView
4 2 (0.46%) Kondor
4 2 (0.46%) Oracle Assets
4 2 (0.46%) Oracle Procure-to-Pay
4 2 (0.46%) ProductWriter
4 2 (0.46%) SAP HR
5 1 (0.23%) Oracle General Ledger
5 1 (0.23%) SAP BPC
5 1 (0.23%) SAP EHS
5 1 (0.23%) SAP ERP
Cloud Services
1 101 (23.27%) Azure
2 73 (16.82%) AWS
3 47 (10.83%) Microsoft 365
4 30 (6.91%) GCP
5 19 (4.38%) Entra ID
5 19 (4.38%) GitHub
5 19 (4.38%) Google Workspace
6 14 (3.23%) GitHub Actions
7 12 (2.76%) AWS CloudFormation
8 11 (2.53%) Azure DevOps
9 10 (2.30%) Azure Monitor
9 10 (2.30%) SaaS
10 9 (2.07%) IaaS
11 8 (1.84%) Amazon EKS
11 8 (1.84%) OneDrive
11 8 (1.84%) OpenShift
11 8 (1.84%) PaaS
11 8 (1.84%) Power Platform
12 7 (1.61%) Amazon CloudWatch
12 7 (1.61%) Slack
Communications & Networking
1 37 (8.53%) Firewall
2 18 (4.15%) Wireless
3 17 (3.92%) VPN
3 17 (3.92%) Wi-Fi
4 16 (3.69%) DNS
5 15 (3.46%) TCP/IP
6 14 (3.23%) Network Security
7 11 (2.53%) HTTP
7 11 (2.53%) WAN
8 8 (1.84%) DHCP
8 8 (1.84%) LAN
8 8 (1.84%) MPLS
9 6 (1.38%) Ethernet
9 6 (1.38%) InfiniBand
9 6 (1.38%) NetScaler
9 6 (1.38%) SAN
10 5 (1.15%) BGP
10 5 (1.15%) FTP
10 5 (1.15%) Wireshark
11 4 (0.92%) NAS
Database & Business Intelligence
1 11 (2.53%) Tableau
2 10 (2.30%) MongoDB
3 8 (1.84%) Power BI
4 6 (1.38%) PostgreSQL
4 6 (1.38%) Relational Database
5 4 (0.92%) Elasticsearch
5 4 (0.92%) MySQL
5 4 (0.92%) SQL Server
6 3 (0.69%) Data Warehouse
6 3 (0.69%) Geospatial Data
6 3 (0.69%) GIS
6 3 (0.69%) Metadata
6 3 (0.69%) Oracle BI Publisher
6 3 (0.69%) Oracle Database
6 3 (0.69%) Oracle Reports
6 3 (0.69%) QGIS
6 3 (0.69%) SQL Server Integration Services
7 2 (0.46%) DB2
7 2 (0.46%) Flink
7 2 (0.46%) Sybase ASE
Development Applications
1 34 (7.83%) JIRA
2 15 (3.46%) Git
3 12 (2.76%) Jenkins
4 11 (2.53%) GitLab
5 4 (0.92%) JMeter
6 3 (0.69%) CircleCI
7 2 (0.46%) Postman
7 2 (0.46%) Selenium
8 1 (0.23%) Cucumber
8 1 (0.23%) SonarQube
8 1 (0.23%) Visual Studio
General
1 162 (37.33%) Social Skills
2 66 (15.21%) Analytical Skills
3 61 (14.06%) Finance
4 48 (11.06%) Public Sector
5 20 (4.61%) Banking
6 18 (4.15%) Organisational Skills
6 18 (4.15%) Telecoms
7 16 (3.69%) Documentation Skills
8 13 (3.00%) Retail
9 8 (1.84%) Investment Banking
9 8 (1.84%) Legal
10 7 (1.61%) Law
10 7 (1.61%) Military
11 6 (1.38%) Spanish Language
12 5 (1.15%) Influencing Skills
13 4 (0.92%) Billing
13 4 (0.92%) Financial Institution
13 4 (0.92%) French Language
13 4 (0.92%) Front Office
13 4 (0.92%) Inclusion and Diversity
Job Titles
1 92 (21.20%) Analyst
2 31 (7.14%) Support Analyst
3 29 (6.68%) Lead
4 26 (5.99%) Senior
5 22 (5.07%) IT Support
5 22 (5.07%) Service Manager
6 19 (4.38%) Consultant
6 19 (4.38%) Developer
6 19 (4.38%) Network Engineer
7 18 (4.15%) Incident Manager
7 18 (4.15%) IT Analyst
7 18 (4.15%) Service Analyst
7 18 (4.15%) Support Engineer
7 18 (4.15%) Technical Support
8 15 (3.46%) DevOps Engineer
9 14 (3.23%) Desktop Support
9 14 (3.23%) Support Officer
10 12 (2.76%) Data Analyst
10 12 (2.76%) Security Engineer
11 11 (2.53%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 26 (5.99%) REST
2 12 (2.76%) Kafka
3 8 (1.84%) Spring
3 8 (1.84%) Spring Boot
4 7 (1.61%) React
5 6 (1.38%) JSON
5 6 (1.38%) SOAP
6 5 (1.15%) RESTful
7 4 (0.92%) .NET
7 4 (0.92%) Oracle Fusion
7 4 (0.92%) RabbitMQ
8 3 (0.69%) 802.1X
8 3 (0.69%) AngularJS
8 3 (0.69%) Elastic Stack
8 3 (0.69%) PySpark
9 2 (0.46%) Loki
9 2 (0.46%) Node.js
9 2 (0.46%) OpenTelemetry
9 2 (0.46%) Smart Contracts
9 2 (0.46%) XML
Miscellaneous
1 28 (6.45%) Management Information System
2 27 (6.22%) Data Centre
2 27 (6.22%) Onboarding
3 20 (4.61%) Self-Motivation
4 14 (3.23%) CMDB
4 14 (3.23%) Enterprise Software
5 12 (2.76%) PKI
6 11 (2.53%) Data Protection Act
7 9 (2.07%) Security Operations Centre
8 8 (1.84%) Legacy Systems
9 7 (1.61%) Cloud Native
9 7 (1.61%) Hybrid Cloud
9 7 (1.61%) Virtual Team
10 6 (1.38%) BYOD
10 6 (1.38%) Clustering
10 6 (1.38%) Security Posture
11 5 (1.15%) e-Learning
11 5 (1.15%) Enterprise Storage
11 5 (1.15%) Private Cloud
12 4 (0.92%) Fixed Income
Operating Systems
1 95 (21.89%) Windows
2 65 (14.98%) Linux
3 33 (7.60%) Unix
4 23 (5.30%) Windows 10
5 16 (3.69%) Windows Server
6 4 (0.92%) Mac OS
6 4 (0.92%) Red Hat Enterprise Linux
6 4 (0.92%) Windows 7
6 4 (0.92%) Windows Server 2003
7 3 (0.69%) Apple iOS
7 3 (0.69%) VMS
8 2 (0.46%) Android
8 2 (0.46%) Debian
8 2 (0.46%) Ubuntu
Processes & Methodologies
1 132 (30.41%) ITIL
2 103 (23.73%) Continuous Improvement
3 79 (18.20%) Service Management
4 76 (17.51%) Problem-Solving
5 75 (17.28%) ITSM
6 67 (15.44%) Root Cause Analysis
7 66 (15.21%) Problem Management
8 64 (14.75%) Incident Response
9 63 (14.52%) DevOps
10 61 (14.06%) Customer Service
11 60 (13.82%) Change Management
12 55 (12.67%) Agile
13 54 (12.44%) Service Delivery
14 49 (11.29%) Stakeholder Management
15 47 (10.83%) Cybersecurity
16 44 (10.14%) Observability
17 42 (9.68%) CI/CD
18 40 (9.22%) Site Reliability Engineering
19 38 (8.76%) Information Security
20 33 (7.60%) Migration
Programming Languages
1 48 (11.06%) Python
2 41 (9.45%) PowerShell
3 34 (7.83%) SQL
4 27 (6.22%) Java
5 14 (3.23%) Bash
6 8 (1.84%) Go
7 7 (1.61%) TypeScript
8 6 (1.38%) C#
8 6 (1.38%) JavaScript
8 6 (1.38%) Shell Script
9 4 (0.92%) PL/SQL
10 2 (0.46%) Bicep
10 2 (0.46%) Kusto Query Language
10 2 (0.46%) Rust
10 2 (0.46%) Solidity
10 2 (0.46%) VB
11 1 (0.23%) C
11 1 (0.23%) Kotlin
11 1 (0.23%) Scala
11 1 (0.23%) VBA
Qualifications
1 108 (24.88%) Security Cleared
2 74 (17.05%) SC Cleared
3 41 (9.45%) Degree
4 22 (5.07%) DV Cleared
5 20 (4.61%) CISSP
6 14 (3.23%) ITIL Certification
7 12 (2.76%) CISM
8 10 (2.30%) Azure Certification
9 9 (2.07%) Microsoft Certification
10 8 (1.84%) Computer Science Degree
10 8 (1.84%) GIAC
11 7 (1.61%) Master's Degree
12 6 (1.38%) Cisco Certification
13 5 (1.15%) AWS Certification
13 5 (1.15%) CCNA
13 5 (1.15%) CISA
13 5 (1.15%) ITIL Foundation Certificate
14 4 (0.92%) CCNP
14 4 (0.92%) IBM Certification
15 3 (0.69%) A+ Certification
Quality Assurance & Compliance
1 56 (12.90%) SLA
2 19 (4.38%) ISO/IEC 27001
3 18 (4.15%) GDPR
4 17 (3.92%) NIST
5 12 (2.76%) PCI DSS
6 10 (2.30%) Actionable Recommendations
7 9 (2.07%) Sarbanes-Oxley
8 8 (1.84%) QA
9 7 (1.61%) GRC
10 6 (1.38%) Data Quality
11 5 (1.15%) NCSC
12 4 (0.92%) PMO
12 4 (0.92%) SOC 2
13 3 (0.69%) COBIT
14 2 (0.46%) GxP
14 2 (0.46%) ISO 31000
14 2 (0.46%) ISO/IEC 20000
15 1 (0.23%) Cyber Essentials
15 1 (0.23%) ISO 22301
15 1 (0.23%) NIST 800
System Software
1 35 (8.06%) Active Directory
2 16 (3.69%) Docker
3 9 (2.07%) Virtual Machines
4 6 (1.38%) VMware Infrastructure
5 5 (1.15%) Hyper-V
6 4 (0.92%) BitLocker
6 4 (0.92%) Microsoft App-V
6 4 (0.92%) VMware ESXi
7 2 (0.46%) VMware Workstation
8 1 (0.23%) Firmware
8 1 (0.23%) NLBS
8 1 (0.23%) Slurm Workload Manager
8 1 (0.23%) Virtual Desktop
8 1 (0.23%) vSphere
8 1 (0.23%) XenDesktop
Systems Management
1 40 (9.22%) Terraform
2 35 (8.06%) Ansible
3 32 (7.37%) Kubernetes
4 26 (5.99%) Grafana
5 18 (4.15%) Prometheus
6 17 (3.92%) SCCM
7 8 (1.84%) Puppet
8 7 (1.61%) Microsoft Intune
9 6 (1.38%) CASB
9 6 (1.38%) SCOrch
10 5 (1.15%) Argo
10 5 (1.15%) Salt
10 5 (1.15%) TeamSite
11 4 (0.92%) Jamf Pro
11 4 (0.92%) Pingdom
11 4 (0.92%) QRadar
11 4 (0.92%) vCenter Server
11 4 (0.92%) vMotion
12 2 (0.46%) HP ALM
12 2 (0.46%) Single Sign-On
Vendors
1 94 (21.66%) Microsoft
2 79 (18.20%) ServiceNow
3 30 (6.91%) Splunk
4 28 (6.45%) Remedy
5 24 (5.53%) Oracle
6 23 (5.30%) Cisco
7 18 (4.15%) Google
8 15 (3.46%) Citrix
9 14 (3.23%) Palo Alto
9 14 (3.23%) SAP
10 13 (3.00%) Dynatrace
11 11 (2.53%) VMware
12 10 (2.30%) AppDynamics
12 10 (2.30%) Atlassian
13 9 (2.07%) F5
13 9 (2.07%) PagerDuty
14 8 (1.84%) CheckPoint
14 8 (1.84%) IBM
15 7 (1.61%) Aruba
16 6 (1.38%) Arista