Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 21 January 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Jan 2026
Same period 2025 Same period 2024
Rank 216 149 138
Rank change year-on-year -67 -11 +20
Contract jobs citing Incident Management 410 468 665
As % of all contract jobs in England 1.27% 1.76% 1.80%
As % of the Processes & Methodologies category 1.44% 1.97% 2.06%
Number of daily rates quoted 253 261 393
10th Percentile £252 £213 £200
25th Percentile £363 £363 £375
Median daily rate (50th Percentile) £500 £488 £533
Median % change year-on-year +2.56% -8.54% +9.33%
75th Percentile £576 £600 £650
90th Percentile £638 £683 £700
UK median daily rate £492 £475 £525
% change year-on-year +3.58% -9.52% +7.69%
Number of hourly rates quoted 30 61 115
10th Percentile - £15.00 £13.41
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £14.82 £16.23 £19.00
Median % change year-on-year -8.69% -14.58% -4.09%
75th Percentile £20.15 £21.46 £48.40
90th Percentile £88.88 £67.50 £83.40
UK median hourly rate £14.82 £16.23 £18.97
% change year-on-year -8.69% -14.42% -4.27%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,450 23,808 32,355
As % of all contract IT jobs advertised in England 88.12% 89.33% 87.74%
Number of daily rates quoted 18,222 14,593 21,730
10th Percentile £305 £310 £300
25th Percentile £409 £413 £419
Median daily rate (50th Percentile) £500 £525 £535
Median % change year-on-year -4.76% -1.87% -2.73%
75th Percentile £625 £650 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,765 770 1,701
10th Percentile £15.18 £15.62 £14.00
25th Percentile £17.87 £21.00 £17.50
Median hourly rate £25.15 £35.00 £38.16
Median % change year-on-year -28.14% -8.27% +9.67%
75th Percentile £57.50 £64.01 £63.29
90th Percentile £69.65 £75.00 £75.16
UK median hourly rate £25.15 £32.50 £37.50
% change year-on-year -22.62% -13.33% +17.19%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 21 January 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 21 January 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 21 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -44 147 £500 - 53
South East +21 90 £419 +19.64% 64
North of England -56 74 £500 +25.00% 54
Midlands -30 47 £520 -11.49% 25
West Midlands -28 39 £535 -10.92% 8
North West -47 39 £488 +14.71% 22
Yorkshire -43 30 £500 +127.27% 27
South West -37 25 £565 +19.83% 26
East of England -60 22 £502 -7.68% 16
East Midlands -23 8 £425 +13.33% 17
North East -14 4 £224 +19.33% 6
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.88%) Confluence
1 20 (4.88%) SharePoint
2 17 (4.15%) Microsoft Exchange
3 16 (3.90%) Apache
4 14 (3.41%) WebLogic
5 4 (0.98%) BizTalk Server
6 3 (0.73%) GeoServer
6 3 (0.73%) Smallworld
7 1 (0.24%) Apache Airflow
7 1 (0.24%) CMS
7 1 (0.24%) Drupal
7 1 (0.24%) Oracle Self-Service HR
7 1 (0.24%) Oracle Workflow
7 1 (0.24%) WordPress
Applications
1 39 (9.51%) Microsoft Office
2 18 (4.39%) Microsoft Excel
3 7 (1.71%) Microsoft PowerPoint
4 2 (0.49%) Adobe Premiere
5 1 (0.24%) Adobe Creative Suite
5 1 (0.24%) Chatbot
5 1 (0.24%) Microsoft Project
Business Applications
1 13 (3.17%) Remedy ITSM
2 4 (0.98%) assyst
3 3 (0.73%) Kondor
3 3 (0.73%) ProductWriter
4 2 (0.49%) ION MarketView
4 2 (0.49%) Oracle Cash Management
4 2 (0.49%) Oracle Payables
4 2 (0.49%) Oracle Receivables
4 2 (0.49%) SAP HR
5 1 (0.24%) Oracle Assets
5 1 (0.24%) Oracle General Ledger
5 1 (0.24%) Oracle Procure-to-Pay
5 1 (0.24%) SAP BPC
5 1 (0.24%) SAP EHS
5 1 (0.24%) SAP ERP
Cloud Services
1 98 (23.90%) Azure
2 74 (18.05%) AWS
3 40 (9.76%) Microsoft 365
4 25 (6.10%) GCP
5 21 (5.12%) Azure Monitor
6 17 (4.15%) Google Workspace
7 13 (3.17%) GitHub
8 11 (2.68%) AWS CloudFormation
8 11 (2.68%) GitHub Actions
9 10 (2.44%) SaaS
10 9 (2.20%) Entra ID
11 8 (1.95%) Azure DevOps
12 7 (1.71%) OpenShift
12 7 (1.71%) Slack
13 6 (1.46%) Amazon CloudWatch
13 6 (1.46%) Azure Logic Apps
13 6 (1.46%) Dynamics 365
13 6 (1.46%) OneDrive
14 5 (1.22%) Azure Service Bus
14 5 (1.22%) Power Automate
Communications & Networking
1 41 (10.00%) Firewall
2 16 (3.90%) TCP/IP
2 16 (3.90%) Wi-Fi
3 15 (3.66%) Wireless
4 13 (3.17%) DNS
5 11 (2.68%) Network Security
6 9 (2.20%) VPN
7 8 (1.95%) HTTP
7 8 (1.95%) SAN
7 8 (1.95%) WAN
8 6 (1.46%) DHCP
8 6 (1.46%) LAN
8 6 (1.46%) SSH
9 4 (0.98%) BGP
9 4 (0.98%) FTP
9 4 (0.98%) NGFW
9 4 (0.98%) OSPF
9 4 (0.98%) Wireshark
10 3 (0.73%) Cisco Nexus
10 3 (0.73%) Internet
Database & Business Intelligence
1 8 (1.95%) MongoDB
1 8 (1.95%) Tableau
2 6 (1.46%) PostgreSQL
3 4 (0.98%) Oracle Reports
3 4 (0.98%) Relational Database
4 3 (0.73%) Elasticsearch
4 3 (0.73%) Geospatial Data
4 3 (0.73%) GIS
4 3 (0.73%) Oracle Database
4 3 (0.73%) Power BI
4 3 (0.73%) QGIS
5 2 (0.49%) Data Warehouse
5 2 (0.49%) DB2
5 2 (0.49%) Flink
5 2 (0.49%) Metadata
5 2 (0.49%) Oracle BI Publisher
5 2 (0.49%) SQL Server
5 2 (0.49%) SQL Server Integration Services
6 1 (0.24%) Amazon Redshift
6 1 (0.24%) Oracle ODI
Development Applications
1 39 (9.51%) JIRA
2 10 (2.44%) GitLab
3 9 (2.20%) Jenkins
4 8 (1.95%) Git
5 3 (0.73%) CircleCI
5 3 (0.73%) SonarQube
6 2 (0.49%) Gradle
6 2 (0.49%) Maven
6 2 (0.49%) Selenium
7 1 (0.24%) Cucumber
7 1 (0.24%) JMeter
7 1 (0.24%) Visual Studio
General
1 162 (39.51%) Social Skills
2 61 (14.88%) Analytical Skills
2 61 (14.88%) Finance
3 47 (11.46%) Public Sector
4 24 (5.85%) Banking
5 18 (4.39%) Organisational Skills
6 16 (3.90%) Telecoms
7 15 (3.66%) Retail
8 13 (3.17%) Military
9 10 (2.44%) Documentation Skills
10 9 (2.20%) Legal
11 7 (1.71%) Front Office
11 7 (1.71%) Investment Banking
11 7 (1.71%) Law
12 6 (1.46%) Spanish Language
13 5 (1.22%) French Language
13 5 (1.22%) Influencing Skills
13 5 (1.22%) Pharmaceutical
14 4 (0.98%) Billing
14 4 (0.98%) Inclusion and Diversity
Job Titles
1 81 (19.76%) Analyst
2 32 (7.80%) Lead
3 26 (6.34%) Support Analyst
4 22 (5.37%) IT Support
4 22 (5.37%) Service Manager
5 21 (5.12%) Incident Manager
6 19 (4.63%) Consultant
7 18 (4.39%) Senior
8 17 (4.15%) Security Engineer
9 16 (3.90%) Network Engineer
9 16 (3.90%) Support Engineer
10 15 (3.66%) Technical Support
11 14 (3.41%) DevOps Engineer
11 14 (3.41%) Service Analyst
11 14 (3.41%) Support Officer
12 13 (3.17%) Major Incident Manager
13 12 (2.93%) Infrastructure Engineer
13 12 (2.93%) IT Analyst
13 12 (2.93%) Platform Engineer
14 11 (2.68%) Monitoring Engineer
Libraries, Frameworks & Software Standards
1 20 (4.88%) REST
2 8 (1.95%) Kafka
3 5 (1.22%) React
3 5 (1.22%) SOAP
4 4 (0.98%) JSON
4 4 (0.98%) Spring
4 4 (0.98%) Spring Boot
5 3 (0.73%) 802.1X
5 3 (0.73%) AngularJS
5 3 (0.73%) Elastic Stack
5 3 (0.73%) XML
6 2 (0.49%) Flash
6 2 (0.49%) Loki
6 2 (0.49%) Middleware
6 2 (0.49%) Oracle Fusion
6 2 (0.49%) PySpark
6 2 (0.49%) RESTful
6 2 (0.49%) Smart Contracts
6 2 (0.49%) XMPP
7 1 (0.24%) Playwright
Miscellaneous
1 28 (6.83%) Management Information System
2 27 (6.59%) Data Centre
3 19 (4.63%) Self-Motivation
4 14 (3.41%) Enterprise Software
5 13 (3.17%) Onboarding
5 13 (3.17%) Security Operations Centre
6 10 (2.44%) Data Protection Act
6 10 (2.44%) PKI
7 8 (1.95%) Legacy Systems
8 7 (1.71%) Hybrid Cloud
8 7 (1.71%) Security Posture
8 7 (1.71%) Virtual Team
9 6 (1.46%) Distributed Systems
9 6 (1.46%) Tandem
10 5 (1.22%) Cloud Native
10 5 (1.22%) CMDB
10 5 (1.22%) e-Learning
10 5 (1.22%) Operational Technology
10 5 (1.22%) Private Cloud
11 4 (0.98%) BYOD
Operating Systems
1 96 (23.41%) Windows
2 65 (15.85%) Linux
3 44 (10.73%) Unix
4 20 (4.88%) Windows 10
5 15 (3.66%) Windows Server
6 5 (1.22%) Windows 7
7 4 (0.98%) Apple iOS
7 4 (0.98%) Red Hat Enterprise Linux
8 3 (0.73%) Mac OS
8 3 (0.73%) VMS
8 3 (0.73%) Windows Server 2003
9 2 (0.49%) Android
9 2 (0.49%) Debian
9 2 (0.49%) Ubuntu
Processes & Methodologies
1 123 (30.00%) ITIL
2 95 (23.17%) Continuous Improvement
3 83 (20.24%) Service Management
4 80 (19.51%) Incident Response
5 69 (16.83%) Problem-Solving
6 59 (14.39%) Root Cause Analysis
7 58 (14.15%) DevOps
7 58 (14.15%) ITSM
8 57 (13.90%) Customer Service
9 56 (13.66%) Service Delivery
10 54 (13.17%) Problem Management
11 52 (12.68%) Agile
11 52 (12.68%) Stakeholder Management
12 51 (12.44%) Cybersecurity
13 50 (12.20%) Change Management
14 46 (11.22%) Observability
15 41 (10.00%) Information Security
16 40 (9.76%) Analytics
17 38 (9.27%) Migration
18 32 (7.80%) Security Operations
Programming Languages
1 42 (10.24%) Python
2 40 (9.76%) SQL
3 33 (8.05%) PowerShell
4 22 (5.37%) Java
5 13 (3.17%) Bash
6 9 (2.20%) Shell Script
7 6 (1.46%) C#
8 5 (1.22%) Go
8 5 (1.22%) JavaScript
8 5 (1.22%) TypeScript
9 3 (0.73%) Kusto Query Language
10 2 (0.49%) Bicep
10 2 (0.49%) PL/SQL
10 2 (0.49%) Rust
10 2 (0.49%) Solidity
10 2 (0.49%) VBA
11 1 (0.24%) Kotlin
11 1 (0.24%) Perl
11 1 (0.24%) Scala
11 1 (0.24%) VB
Qualifications
1 112 (27.32%) Security Cleared
2 83 (20.24%) SC Cleared
3 40 (9.76%) Degree
4 19 (4.63%) CISSP
5 16 (3.90%) DV Cleared
6 13 (3.17%) Computer Science Degree
7 11 (2.68%) ITIL Certification
8 10 (2.44%) Azure Certification
9 9 (2.20%) CISM
9 9 (2.20%) Microsoft Certification
10 8 (1.95%) GIAC
11 7 (1.71%) Cisco Certification
12 6 (1.46%) CCNA
13 4 (0.98%) AWS Certification
13 4 (0.98%) CCNP
13 4 (0.98%) CREST Certified
13 4 (0.98%) IBM Certification
13 4 (0.98%) Master's Degree
13 4 (0.98%) Server+ Certification
14 3 (0.73%) CompTIA Security+
Quality Assurance & Compliance
1 43 (10.49%) SLA
2 16 (3.90%) ISO/IEC 27001
2 16 (3.90%) NIST
3 15 (3.66%) GDPR
4 10 (2.44%) Actionable Recommendations
5 9 (2.20%) NCSC
6 8 (1.95%) PCI DSS
6 8 (1.95%) Sarbanes-Oxley
7 7 (1.71%) QA
8 5 (1.22%) JSP 440
8 5 (1.22%) NIST 800
9 4 (0.98%) GRC
10 3 (0.73%) Cyber Essentials
10 3 (0.73%) Data Quality
10 3 (0.73%) GxP
11 2 (0.49%) COBIT
11 2 (0.49%) ISO/IEC 20000
11 2 (0.49%) NEBOSH
11 2 (0.49%) SOC 2
12 1 (0.24%) PMO
System Software
1 33 (8.05%) Active Directory
2 16 (3.90%) Docker
3 7 (1.71%) Virtual Machines
4 5 (1.22%) Firmware
4 5 (1.22%) VMware Infrastructure
5 4 (0.98%) Hyper-V
6 3 (0.73%) BitLocker
6 3 (0.73%) Microsoft App-V
6 3 (0.73%) VMware ESXi
7 1 (0.24%) NLBS
7 1 (0.24%) Slurm Workload Manager
7 1 (0.24%) VMware NSX
Systems Management
1 35 (8.54%) Terraform
2 29 (7.07%) Ansible
3 26 (6.34%) Kubernetes
4 17 (4.15%) Grafana
5 11 (2.68%) SCCM
6 10 (2.44%) Prometheus
7 7 (1.71%) Puppet
8 6 (1.46%) Argo
8 6 (1.46%) CASB
8 6 (1.46%) SCOrch
9 5 (1.22%) Microsoft Intune
10 4 (0.98%) Jamf Pro
10 4 (0.98%) Pingdom
10 4 (0.98%) QRadar
10 4 (0.98%) TeamSite
11 3 (0.73%) Symantec Endpoint Protection
11 3 (0.73%) vCenter Server
11 3 (0.73%) vMotion
12 2 (0.49%) Progress Chef
12 2 (0.49%) Salt
Vendors
1 90 (21.95%) Microsoft
2 55 (13.41%) ServiceNow
3 39 (9.51%) Splunk
4 32 (7.80%) Oracle
5 27 (6.59%) Cisco
6 23 (5.61%) Dynatrace
7 22 (5.37%) Remedy
8 21 (5.12%) AppDynamics
9 16 (3.90%) Google
10 11 (2.68%) Citrix
10 11 (2.68%) IBM
10 11 (2.68%) VMware
11 10 (2.44%) Palo Alto
12 9 (2.20%) Atlassian
13 7 (1.71%) SAP
14 6 (1.46%) F5
14 6 (1.46%) PagerDuty
14 6 (1.46%) Red Hat
14 6 (1.46%) Salesforce
14 6 (1.46%) SolarWinds