Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 27 October 2025, with comparisons to the same periods in the previous two years.

6 months to
27 Oct 2025
Same period 2024 Same period 2023
Rank 200 132 134
Rank change year-on-year -68 +2 +55
Contract jobs citing Incident Management 394 562 785
As % of all contract jobs in England 1.38% 1.80% 1.94%
As % of the Processes & Methodologies category 1.52% 2.08% 2.19%
Number of daily rates quoted 228 302 471
10th Percentile £273 £213 £213
25th Percentile £372 £363 £400
Median daily rate (50th Percentile) £500 £500 £550
Median % change year-on-year - -9.09% +18.92%
75th Percentile £589 £625 £650
90th Percentile £675 £750 £743
UK median daily rate £500 £499 £540
% change year-on-year +0.20% -7.59% +16.76%
Number of hourly rates quoted 46 82 127
10th Percentile £12.50 £15.00 £13.41
25th Percentile £13.99 £15.62 £14.16
Median hourly rate £18.86 £16.23 £19.81
Median % change year-on-year +16.20% -18.07% +0.74%
75th Percentile £63.40 £16.85 £48.40
90th Percentile £91.50 £19.95 £83.40
UK median hourly rate £16.30 £16.23 £19.81
% change year-on-year +0.43% -18.07% -

All Process and Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,934 26,984 35,910
As % of all contract IT jobs advertised in England 90.81% 86.59% 88.78%
Number of daily rates quoted 16,426 16,444 24,762
10th Percentile £297 £313 £313
25th Percentile £405 £417 £425
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% -2.27%
Number of hourly rates quoted 1,664 1,003 1,488
10th Percentile £14.51 £15.00 £14.25
25th Percentile £17.59 £20.27 £18.95
Median hourly rate £25.15 £40.00 £44.50
Median % change year-on-year -37.13% -10.11% +27.14%
75th Percentile £44.75 £66.00 £65.00
90th Percentile £67.50 £74.35 £77.50
UK median hourly rate £25.13 £37.39 £43.17
% change year-on-year -32.80% -13.38% +26.81%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 27 October 2025.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 27 October 2025.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 27 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -77 120 £508 -3.33% 114
North of England -26 90 £529 +18.79% 58
South East -1 74 £438 -2.78% 108
Yorkshire -10 45 £550 +22.22% 24
North West -34 45 £496 +11.46% 31
Midlands -8 42 £515 -4.19% 37
East of England -37 42 £500 +19.40% 20
West Midlands -8 38 £525 -8.70% 23
South West -28 22 £520 -7.56% 21
East Midlands -7 4 £431 -5.27% 13
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 22 (5.58%) Microsoft Exchange
2 18 (4.57%) Confluence
3 15 (3.81%) SharePoint
4 13 (3.30%) Apache
4 13 (3.30%) WebLogic
5 3 (0.76%) CICS
5 3 (0.76%) GeoServer
5 3 (0.76%) Smallworld
6 1 (0.25%) Apache Airflow
6 1 (0.25%) CMS
6 1 (0.25%) Drupal
6 1 (0.25%) IIS
6 1 (0.25%) Tomcat
6 1 (0.25%) WordPress
Applications
1 43 (10.91%) Microsoft Office
2 23 (5.84%) Microsoft Excel
3 17 (4.31%) Microsoft PowerPoint
4 2 (0.51%) Adobe Premiere
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) Chatbot
Business Applications
1 9 (2.28%) Remedy ITSM
2 3 (0.76%) assyst
2 3 (0.76%) Kondor
2 3 (0.76%) ProductWriter
2 3 (0.76%) SAP HR
3 1 (0.25%) Endur
3 1 (0.25%) ION MarketView
3 1 (0.25%) iTrent
3 1 (0.25%) Oracle Applications
3 1 (0.25%) Oracle Assets
3 1 (0.25%) Oracle Cash Management
3 1 (0.25%) Oracle ERP
3 1 (0.25%) Oracle Payables
3 1 (0.25%) Oracle Receivables
3 1 (0.25%) Oracle Subledger Accounting
3 1 (0.25%) SAP BPC
3 1 (0.25%) SAP ERP
3 1 (0.25%) SAP Oil and Gas
3 1 (0.25%) SAP S/4HANA
3 1 (0.25%) SAP SCM
Cloud Services
1 74 (18.78%) Azure
2 55 (13.96%) Microsoft 365
3 50 (12.69%) AWS
4 23 (5.84%) Entra ID
5 20 (5.08%) Azure Monitor
6 11 (2.79%) GCP
7 8 (2.03%) Google Workspace
8 7 (1.78%) SaaS
9 5 (1.27%) AWS CloudFormation
9 5 (1.27%) Azure Data Factory
9 5 (1.27%) Azure DevOps
9 5 (1.27%) Datadog
9 5 (1.27%) OneDrive
9 5 (1.27%) Power Platform
10 4 (1.02%) GitHub
10 4 (1.02%) GitHub Actions
10 4 (1.02%) Google Kubernetes Engine
10 4 (1.02%) OCI
10 4 (1.02%) Slack
11 3 (0.76%) Amazon CloudWatch
Communications & Networking
1 46 (11.68%) Firewall
2 17 (4.31%) Wi-Fi
2 17 (4.31%) Wireless
3 16 (4.06%) Network Security
4 15 (3.81%) VPN
5 14 (3.55%) WAN
6 11 (2.79%) DNS
7 9 (2.28%) DHCP
7 9 (2.28%) LAN
8 8 (2.03%) HTTP
8 8 (2.03%) SSH
8 8 (2.03%) TCP/IP
9 7 (1.78%) VoIP
10 6 (1.52%) Wireshark
11 5 (1.27%) FTP
11 5 (1.27%) Intrusion Detection
11 5 (1.27%) MGCP
11 5 (1.27%) SAN
11 5 (1.27%) SCCP
11 5 (1.27%) Telepresence
Database & Business Intelligence
1 5 (1.27%) NoSQL
1 5 (1.27%) Oracle Reports
1 5 (1.27%) Power BI
2 4 (1.02%) Amazon RDS
2 4 (1.02%) Azure SQL Database
2 4 (1.02%) MongoDB
2 4 (1.02%) SQL Server
3 3 (0.76%) DB2
3 3 (0.76%) Geospatial Data
3 3 (0.76%) GIS
3 3 (0.76%) OLTP
3 3 (0.76%) QGIS
3 3 (0.76%) Relational Database
4 2 (0.51%) BusinessObjects
4 2 (0.51%) DynamoDB
4 2 (0.51%) Metadata
4 2 (0.51%) Oracle Database
4 2 (0.51%) PostgreSQL
4 2 (0.51%) SQL Server Integration Services
5 1 (0.25%) Elasticsearch
Development Applications
1 37 (9.39%) JIRA
2 6 (1.52%) GitLab
3 5 (1.27%) SonarQube
4 4 (1.02%) Gradle
4 4 (1.02%) Maven
4 4 (1.02%) Selenium
5 3 (0.76%) Jenkins
6 2 (0.51%) Octopus Deploy
6 2 (0.51%) TeamCity
7 1 (0.25%) CircleCI
7 1 (0.25%) Cypress.io
7 1 (0.25%) Git
7 1 (0.25%) Visual Studio
General
1 178 (45.18%) Social Skills
2 66 (16.75%) Finance
3 58 (14.72%) Analytical Skills
4 35 (8.88%) Public Sector
5 22 (5.58%) Banking
6 21 (5.33%) Military
7 18 (4.57%) Retail
8 12 (3.05%) Organisational Skills
9 9 (2.28%) Inclusion and Diversity
9 9 (2.28%) Telecoms
10 8 (2.03%) Documentation Skills
11 7 (1.78%) Legal
12 6 (1.52%) Spanish Language
13 5 (1.27%) Investment Banking
13 5 (1.27%) Pharmaceutical
14 4 (1.02%) Presentation Skills
15 3 (0.76%) Aerospace
15 3 (0.76%) Front Office
15 3 (0.76%) Multimedia
15 3 (0.76%) Polish Language
Job Titles
1 73 (18.53%) Analyst
2 36 (9.14%) Incident Manager
3 30 (7.61%) Lead
4 26 (6.60%) Senior
5 23 (5.84%) IT Support
6 22 (5.58%) Security Engineer
7 21 (5.33%) Consultant
8 20 (5.08%) Service Analyst
9 19 (4.82%) Service Manager
10 18 (4.57%) Support Engineer
11 16 (4.06%) Major Incident Manager
11 16 (4.06%) Service Desk Analyst
12 15 (3.81%) Security Analyst
13 14 (3.55%) Infrastructure Engineer
13 14 (3.55%) Support Analyst
14 12 (3.05%) IT Manager
14 12 (3.05%) Network Engineer
14 12 (3.05%) Technical Support
15 11 (2.79%) IT Analyst
15 11 (2.79%) Platform Engineer
Libraries, Frameworks & Software Standards
1 10 (2.54%) REST
2 5 (1.27%) XMPP
3 4 (1.02%) SOAP
4 3 (0.76%) .NET
4 3 (0.76%) RESTful
5 2 (0.51%) .NET Core
5 2 (0.51%) ADO
5 2 (0.51%) ARM Templates
5 2 (0.51%) Elastic Stack
5 2 (0.51%) Flash
5 2 (0.51%) ISPF
5 2 (0.51%) Kafka
5 2 (0.51%) Middleware
5 2 (0.51%) Node.js
5 2 (0.51%) React
5 2 (0.51%) Smart Contracts
5 2 (0.51%) Spring
5 2 (0.51%) Spring Boot
5 2 (0.51%) XML
6 1 (0.25%) FHIR
Miscellaneous
1 29 (7.36%) Management Information System
2 25 (6.35%) Data Centre
3 14 (3.55%) Self-Motivation
4 12 (3.05%) Security Operations Centre
4 12 (3.05%) Smartphone
5 11 (2.79%) iPhone
6 10 (2.54%) Onboarding
7 9 (2.28%) Data Protection Act
7 9 (2.28%) Enterprise Software
8 8 (2.03%) Cloud Native
8 8 (2.03%) Hybrid Cloud
8 8 (2.03%) PKI
8 8 (2.03%) Tandem
9 7 (1.78%) Distributed Systems
9 7 (1.78%) Legacy Systems
10 6 (1.52%) CMDB
10 6 (1.52%) Security Posture
10 6 (1.52%) Video Conferencing
11 5 (1.27%) Legacy Applications
11 5 (1.27%) Product Ownership
Operating Systems
1 86 (21.83%) Windows
2 35 (8.88%) Linux
2 35 (8.88%) Unix
3 19 (4.82%) Windows 10
4 15 (3.81%) Mac OS
5 12 (3.05%) Windows Server
6 4 (1.02%) Apple iOS
7 3 (0.76%) Windows 7
8 2 (0.51%) Android
8 2 (0.51%) Solaris
8 2 (0.51%) Windows Server 2012
8 2 (0.51%) Windows Server 2016
8 2 (0.51%) zOS
9 1 (0.25%) Mac OS X
9 1 (0.25%) Oracle Linux
9 1 (0.25%) Red Hat Enterprise Linux
9 1 (0.25%) VMS
9 1 (0.25%) Windows 8
Processes & Methodologies
1 118 (29.95%) ITIL
2 94 (23.86%) Problem-Solving
3 80 (20.30%) Service Management
4 66 (16.75%) Incident Response
5 65 (16.50%) ITSM
6 61 (15.48%) Customer Service
7 60 (15.23%) Continuous Improvement
8 49 (12.44%) Stakeholder Management
9 47 (11.93%) Agile
9 47 (11.93%) Change Management
10 46 (11.68%) Problem Management
11 43 (10.91%) Migration
11 43 (10.91%) Service Delivery
12 41 (10.41%) DevOps
13 40 (10.15%) Cybersecurity
14 38 (9.64%) Information Security
15 32 (8.12%) Analytics
15 32 (8.12%) Root Cause Analysis
16 30 (7.61%) Mentoring
16 30 (7.61%) Security Operations
Programming Languages
1 30 (7.61%) Python
1 30 (7.61%) SQL
2 21 (5.33%) PowerShell
3 20 (5.08%) Java
4 13 (3.30%) Bash
5 6 (1.52%) C#
6 4 (1.02%) Bicep
6 4 (1.02%) JavaScript
6 4 (1.02%) Shell Script
7 3 (0.76%) JCL
7 3 (0.76%) TypeScript
8 2 (0.51%) COBOL
8 2 (0.51%) Rust
8 2 (0.51%) Solidity
8 2 (0.51%) T-SQL
8 2 (0.51%) VBA
9 1 (0.25%) CLIST
9 1 (0.25%) Kotlin
9 1 (0.25%) Kusto Query Language
9 1 (0.25%) Perl
Qualifications
1 83 (21.07%) Security Cleared
2 62 (15.74%) SC Cleared
3 38 (9.64%) Degree
4 17 (4.31%) Computer Science Degree
5 16 (4.06%) Cisco Certification
5 16 (4.06%) CISSP
5 16 (4.06%) Microsoft Certification
6 13 (3.30%) ITIL Certification
7 12 (3.05%) CCNA
8 11 (2.79%) DV Cleared
9 10 (2.54%) CCNP
9 10 (2.54%) CISM
10 8 (2.03%) A+ Certification
11 6 (1.52%) Azure Certification
11 6 (1.52%) BPSS Clearance
11 6 (1.52%) MCSA
12 5 (1.27%) CISA
13 4 (1.02%) Server+ Certification
14 3 (0.76%) CCIE
14 3 (0.76%) MCSE
Quality Assurance & Compliance
1 31 (7.87%) GDPR
2 29 (7.36%) NIST
3 26 (6.60%) SLA
4 17 (4.31%) Sarbanes-Oxley
5 16 (4.06%) ISO/IEC 27001
5 16 (4.06%) NCSC
6 15 (3.81%) JSP 440
7 13 (3.30%) NIST 800
8 9 (2.28%) PCI DSS
9 5 (1.27%) QA
10 4 (1.02%) GxP
11 3 (0.76%) COBIT
11 3 (0.76%) Data Quality
11 3 (0.76%) GRC
12 2 (0.51%) Cyber Essentials
12 2 (0.51%) RMADS
12 2 (0.51%) SOC 2
13 1 (0.25%) COSO
13 1 (0.25%) HIPAA
13 1 (0.25%) ISO 9001
System Software
1 45 (11.42%) Active Directory
2 14 (3.55%) Firmware
3 8 (2.03%) Docker
4 5 (1.27%) Virtual Machines
5 3 (0.76%) VMware Infrastructure
6 2 (0.51%) Hyper-V
6 2 (0.51%) Time Sharing Option
6 2 (0.51%) VMware NSX
7 1 (0.25%) Job Entry Subsystem
7 1 (0.25%) RACF
7 1 (0.25%) Virtual Desktop
7 1 (0.25%) VMware ESXi
7 1 (0.25%) XenApp
7 1 (0.25%) XenDesktop
Systems Management
1 24 (6.09%) Terraform
2 19 (4.82%) Kubernetes
3 17 (4.31%) Jamf Pro
4 13 (3.30%) Microsoft Intune
4 13 (3.30%) SCCM
5 11 (2.79%) Grafana
6 5 (1.27%) CASB
6 5 (1.27%) FortiGate
6 5 (1.27%) Prometheus
6 5 (1.27%) SCOrch
7 4 (1.02%) Ansible
7 4 (1.02%) Argo
7 4 (1.02%) QRadar
8 3 (0.76%) Symantec Endpoint Protection
8 3 (0.76%) Systems Management Server (SMS)
9 2 (0.51%) BMC PATROL
9 2 (0.51%) OpenView
10 1 (0.25%) Nagios
10 1 (0.25%) TeamSite
10 1 (0.25%) Tivoli
Vendors
1 106 (26.90%) Microsoft
2 62 (15.74%) ServiceNow
3 33 (8.38%) Cisco
4 27 (6.85%) Splunk
5 26 (6.60%) Oracle
6 19 (4.82%) Dynatrace
7 16 (4.06%) Apple
8 14 (3.55%) AppDynamics
8 14 (3.55%) Remedy
9 12 (3.05%) Citrix
9 12 (3.05%) F5
10 11 (2.79%) VMware
11 10 (2.54%) IBM
12 9 (2.28%) Google
13 8 (2.03%) CrowdStrike
14 6 (1.52%) Palo Alto
14 6 (1.52%) SAP
15 5 (1.27%) Adobe
15 5 (1.27%) Qualys
16 4 (1.02%) SolarWinds