Incident Management Contract Job Trends in England

Incident Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 2 March 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Mar 2026
Same period 2025 Same period 2024
Rank 218 159 131
Rank change year-on-year -59 -28 +12
Contract jobs citing Incident Management 428 431 691
As % of all contract jobs in England 1.21% 1.70% 1.82%
As % of the Processes & Methodologies category 1.39% 1.89% 2.09%
Number of daily rates quoted 266 255 399
10th Percentile £208 £203 £199
25th Percentile £359 £367 £378
Median daily rate (50th Percentile) £475 £488 £525
Median % change year-on-year -2.56% -7.14% +5.00%
75th Percentile £575 £600 £600
90th Percentile £638 £681 £695
UK median daily rate £475 £488 £520
% change year-on-year -2.56% -6.25% +4.00%
Number of hourly rates quoted 24 44 123
10th Percentile - £14.99 -
25th Percentile £12.50 £15.62 £14.16
Median hourly rate £15.41 £17.43 £18.93
Median % change year-on-year -11.60% -7.91% -4.44%
75th Percentile £19.30 £28.25 £33.75
90th Percentile £27.17 £70.00 £71.82
UK median hourly rate £16.00 £21.46 £18.93
% change year-on-year -25.44% +13.37% -4.44%

All Process & Methodology Skills
England

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 30,728 22,863 33,081
As % of all contract IT jobs advertised in England 87.02% 90.30% 87.17%
Number of daily rates quoted 19,671 14,434 21,926
10th Percentile £313 £306 £300
25th Percentile £413 £413 £413
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -4.55%
75th Percentile £615 £638 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,917 775 2,089
10th Percentile £15.24 £15.50 £13.29
25th Percentile £18.50 £21.25 £16.25
Median hourly rate £28.91 £35.00 £34.21
Median % change year-on-year -17.40% +2.31% -3.42%
75th Percentile £63.75 £65.00 £59.92
90th Percentile £73.46 £75.95 £72.07
UK median hourly rate £27.61 £32.50 £33.03
% change year-on-year -15.06% -1.61% -5.62%

Incident Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in England.

Incident Management job vacancy trend in England

Incident Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Incident Management.

Contractor daily rate distribution trend for jobs in England citing Incident Management

Incident Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Incident Management in England over the 6 months to 2 March 2026.

Daily rate histogram for Incident Management in England

Incident Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Incident Management.

Contractor hourly rate distribution trend for jobs in England citing Incident Management

Incident Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Incident Management in England over the 6 months to 2 March 2026.

Hourly rate histogram for Incident Management in England

Incident Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the England region over the 6 months to 2 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -23 177 £500 - 59
South East +13 103 £425 -3.41% 55
North of England -69 68 £475 +18.75% 29
Midlands -47 37 £425 -28.42% 22
North West -44 35 £431 +1.47% 18
West Midlands -47 30 £450 -25.00% 10
Yorkshire -57 28 £500 +127.27% 11
South West -43 24 £575 +15.58% 16
East of England -64 19 £543 -1.36% 15
East Midlands -26 7 £425 +21.43% 12
North East -15 4 £224 -38.28%
Incident Management
UK

Incident Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 20 (4.67%) Microsoft Exchange
2 18 (4.21%) SharePoint
3 15 (3.50%) Confluence
4 4 (0.93%) BizTalk Server
5 3 (0.70%) Apache
5 3 (0.70%) GeoServer
5 3 (0.70%) Smallworld
6 2 (0.47%) NetWeaver
6 2 (0.47%) Oracle Self-Service HR
6 2 (0.47%) Oracle Workflow
7 1 (0.23%) Apache Airflow
7 1 (0.23%) Palantir Foundry
7 1 (0.23%) WebLogic
Applications
1 39 (9.11%) Microsoft Office
2 25 (5.84%) Microsoft Excel
3 5 (1.17%) Microsoft PowerPoint
4 2 (0.47%) Adobe Premiere
5 1 (0.23%) Adobe Creative Suite
5 1 (0.23%) Chatbot
5 1 (0.23%) Microsoft Project
Business Applications
1 16 (3.74%) Remedy ITSM
2 4 (0.93%) SAP S/4HANA
3 3 (0.70%) Oracle Cash Management
3 3 (0.70%) Oracle Payables
3 3 (0.70%) Oracle Receivables
4 2 (0.47%) assyst
4 2 (0.47%) ION MarketView
4 2 (0.47%) Kondor
4 2 (0.47%) Oracle Assets
4 2 (0.47%) Oracle Procure-to-Pay
4 2 (0.47%) ProductWriter
4 2 (0.47%) SAP HR
5 1 (0.23%) Oracle General Ledger
5 1 (0.23%) SAP BPC
5 1 (0.23%) SAP EHS
5 1 (0.23%) SAP ERP
Cloud Services
1 99 (23.13%) Azure
2 71 (16.59%) AWS
3 45 (10.51%) Microsoft 365
4 30 (7.01%) GCP
5 19 (4.44%) GitHub
5 19 (4.44%) Google Workspace
6 17 (3.97%) Entra ID
7 14 (3.27%) GitHub Actions
8 12 (2.80%) AWS CloudFormation
9 11 (2.57%) Azure DevOps
10 10 (2.34%) SaaS
11 9 (2.10%) Azure Monitor
11 9 (2.10%) IaaS
12 8 (1.87%) Amazon EKS
12 8 (1.87%) OneDrive
12 8 (1.87%) OpenShift
12 8 (1.87%) PaaS
12 8 (1.87%) Power Platform
13 7 (1.64%) Amazon CloudWatch
13 7 (1.64%) Slack
Communications & Networking
1 37 (8.64%) Firewall
2 18 (4.21%) Wireless
3 17 (3.97%) VPN
4 16 (3.74%) DNS
5 15 (3.50%) TCP/IP
5 15 (3.50%) Wi-Fi
6 14 (3.27%) Network Security
7 11 (2.57%) WAN
8 10 (2.34%) HTTP
9 8 (1.87%) DHCP
9 8 (1.87%) LAN
9 8 (1.87%) MPLS
10 6 (1.40%) Ethernet
10 6 (1.40%) InfiniBand
10 6 (1.40%) NetScaler
10 6 (1.40%) SAN
11 5 (1.17%) BGP
12 4 (0.93%) FTP
12 4 (0.93%) Internet
12 4 (0.93%) OSPF
Database & Business Intelligence
1 11 (2.57%) Tableau
2 10 (2.34%) MongoDB
3 8 (1.87%) Power BI
4 6 (1.40%) PostgreSQL
4 6 (1.40%) Relational Database
5 4 (0.93%) Elasticsearch
5 4 (0.93%) MySQL
5 4 (0.93%) SQL Server
6 3 (0.70%) Data Warehouse
6 3 (0.70%) Geospatial Data
6 3 (0.70%) GIS
6 3 (0.70%) Metadata
6 3 (0.70%) Oracle BI Publisher
6 3 (0.70%) Oracle Database
6 3 (0.70%) Oracle Reports
6 3 (0.70%) QGIS
6 3 (0.70%) SQL Server Integration Services
7 2 (0.47%) DB2
7 2 (0.47%) Flink
7 2 (0.47%) Sybase ASE
Development Applications
1 33 (7.71%) JIRA
2 15 (3.50%) Git
3 12 (2.80%) Jenkins
4 11 (2.57%) GitLab
5 4 (0.93%) JMeter
6 3 (0.70%) CircleCI
7 2 (0.47%) Postman
7 2 (0.47%) Selenium
8 1 (0.23%) Cucumber
8 1 (0.23%) SonarQube
8 1 (0.23%) Visual Studio
General
1 157 (36.68%) Social Skills
2 63 (14.72%) Analytical Skills
3 59 (13.79%) Finance
4 48 (11.21%) Public Sector
5 20 (4.67%) Banking
6 18 (4.21%) Organisational Skills
6 18 (4.21%) Telecoms
7 16 (3.74%) Documentation Skills
8 13 (3.04%) Retail
9 8 (1.87%) Investment Banking
9 8 (1.87%) Legal
10 7 (1.64%) Law
10 7 (1.64%) Military
11 6 (1.40%) Spanish Language
12 5 (1.17%) Influencing Skills
13 4 (0.93%) Billing
13 4 (0.93%) Financial Institution
13 4 (0.93%) French Language
13 4 (0.93%) Front Office
13 4 (0.93%) Inclusion and Diversity
Job Titles
1 92 (21.50%) Analyst
2 31 (7.24%) Support Analyst
3 29 (6.78%) Lead
4 26 (6.07%) Senior
5 22 (5.14%) IT Support
5 22 (5.14%) Service Manager
6 19 (4.44%) Consultant
6 19 (4.44%) Developer
6 19 (4.44%) Network Engineer
7 18 (4.21%) IT Analyst
7 18 (4.21%) Service Analyst
8 17 (3.97%) Incident Manager
8 17 (3.97%) Support Engineer
8 17 (3.97%) Technical Support
9 15 (3.50%) DevOps Engineer
10 14 (3.27%) Desktop Support
10 14 (3.27%) Support Officer
11 12 (2.80%) Data Analyst
11 12 (2.80%) Security Engineer
12 11 (2.57%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 24 (5.61%) REST
2 12 (2.80%) Kafka
3 8 (1.87%) Spring
3 8 (1.87%) Spring Boot
4 7 (1.64%) React
5 6 (1.40%) JSON
6 5 (1.17%) RESTful
6 5 (1.17%) SOAP
7 4 (0.93%) .NET
7 4 (0.93%) Oracle Fusion
7 4 (0.93%) RabbitMQ
8 3 (0.70%) 802.1X
8 3 (0.70%) AngularJS
8 3 (0.70%) Elastic Stack
8 3 (0.70%) PySpark
9 2 (0.47%) Loki
9 2 (0.47%) Node.js
9 2 (0.47%) OpenTelemetry
9 2 (0.47%) Smart Contracts
9 2 (0.47%) XML
Miscellaneous
1 28 (6.54%) Management Information System
2 27 (6.31%) Data Centre
2 27 (6.31%) Onboarding
3 20 (4.67%) Self-Motivation
4 14 (3.27%) CMDB
4 14 (3.27%) Enterprise Software
5 12 (2.80%) PKI
6 11 (2.57%) Data Protection Act
7 9 (2.10%) Security Operations Centre
8 8 (1.87%) Legacy Systems
9 7 (1.64%) Cloud Native
9 7 (1.64%) Hybrid Cloud
9 7 (1.64%) Virtual Team
10 6 (1.40%) BYOD
10 6 (1.40%) Clustering
10 6 (1.40%) Security Posture
11 5 (1.17%) e-Learning
11 5 (1.17%) Enterprise Storage
11 5 (1.17%) Private Cloud
12 4 (0.93%) Fixed Income
Operating Systems
1 93 (21.73%) Windows
2 64 (14.95%) Linux
3 31 (7.24%) Unix
4 23 (5.37%) Windows 10
5 16 (3.74%) Windows Server
6 4 (0.93%) Red Hat Enterprise Linux
6 4 (0.93%) Windows 7
6 4 (0.93%) Windows Server 2003
7 3 (0.70%) Apple iOS
7 3 (0.70%) VMS
8 2 (0.47%) Android
8 2 (0.47%) Debian
8 2 (0.47%) Mac OS
8 2 (0.47%) Ubuntu
Processes & Methodologies
1 130 (30.37%) ITIL
2 102 (23.83%) Continuous Improvement
3 76 (17.76%) Service Management
4 73 (17.06%) Problem-Solving
5 72 (16.82%) ITSM
6 67 (15.65%) Root Cause Analysis
7 66 (15.42%) Problem Management
8 63 (14.72%) DevOps
8 63 (14.72%) Incident Response
9 60 (14.02%) Change Management
10 59 (13.79%) Customer Service
11 54 (12.62%) Agile
11 54 (12.62%) Service Delivery
12 49 (11.45%) Stakeholder Management
13 47 (10.98%) Cybersecurity
14 42 (9.81%) Observability
15 41 (9.58%) CI/CD
16 40 (9.35%) Site Reliability Engineering
17 38 (8.88%) Information Security
18 33 (7.71%) Migration
Programming Languages
1 47 (10.98%) Python
2 40 (9.35%) PowerShell
3 33 (7.71%) SQL
4 26 (6.07%) Java
5 13 (3.04%) Bash
6 8 (1.87%) Go
7 6 (1.40%) C#
7 6 (1.40%) Shell Script
7 6 (1.40%) TypeScript
8 5 (1.17%) JavaScript
9 4 (0.93%) PL/SQL
10 2 (0.47%) Bicep
10 2 (0.47%) Kusto Query Language
10 2 (0.47%) Rust
10 2 (0.47%) Solidity
10 2 (0.47%) VB
11 1 (0.23%) C
11 1 (0.23%) Kotlin
11 1 (0.23%) Scala
11 1 (0.23%) VBA
Qualifications
1 106 (24.77%) Security Cleared
2 72 (16.82%) SC Cleared
3 41 (9.58%) Degree
4 22 (5.14%) DV Cleared
5 20 (4.67%) CISSP
6 14 (3.27%) ITIL Certification
7 12 (2.80%) CISM
8 10 (2.34%) Azure Certification
9 9 (2.10%) Microsoft Certification
10 8 (1.87%) Computer Science Degree
10 8 (1.87%) GIAC
11 7 (1.64%) Master's Degree
12 6 (1.40%) Cisco Certification
13 5 (1.17%) AWS Certification
13 5 (1.17%) CCNA
13 5 (1.17%) CISA
13 5 (1.17%) ITIL Foundation Certificate
14 4 (0.93%) CCNP
14 4 (0.93%) IBM Certification
15 3 (0.70%) A+ Certification
Quality Assurance & Compliance
1 56 (13.08%) SLA
2 19 (4.44%) ISO/IEC 27001
3 17 (3.97%) GDPR
3 17 (3.97%) NIST
4 12 (2.80%) PCI DSS
5 10 (2.34%) Actionable Recommendations
6 8 (1.87%) QA
6 8 (1.87%) Sarbanes-Oxley
7 7 (1.64%) GRC
8 6 (1.40%) Data Quality
9 5 (1.17%) NCSC
10 4 (0.93%) PMO
10 4 (0.93%) SOC 2
11 3 (0.70%) COBIT
12 2 (0.47%) GxP
12 2 (0.47%) ISO 31000
12 2 (0.47%) ISO/IEC 20000
13 1 (0.23%) Cyber Essentials
13 1 (0.23%) ISO 22301
13 1 (0.23%) NIST 800
System Software
1 33 (7.71%) Active Directory
2 16 (3.74%) Docker
3 9 (2.10%) Virtual Machines
4 6 (1.40%) VMware Infrastructure
5 5 (1.17%) Hyper-V
6 4 (0.93%) BitLocker
6 4 (0.93%) Microsoft App-V
6 4 (0.93%) VMware ESXi
7 2 (0.47%) VMware Workstation
8 1 (0.23%) Firmware
8 1 (0.23%) NLBS
8 1 (0.23%) Slurm Workload Manager
8 1 (0.23%) Virtual Desktop
8 1 (0.23%) vSphere
8 1 (0.23%) XenDesktop
Systems Management
1 39 (9.11%) Terraform
2 35 (8.18%) Ansible
3 32 (7.48%) Kubernetes
4 26 (6.07%) Grafana
5 18 (4.21%) Prometheus
6 17 (3.97%) SCCM
7 8 (1.87%) Puppet
8 7 (1.64%) Microsoft Intune
9 6 (1.40%) CASB
9 6 (1.40%) SCOrch
10 5 (1.17%) Argo
10 5 (1.17%) Salt
10 5 (1.17%) TeamSite
11 4 (0.93%) Pingdom
11 4 (0.93%) QRadar
11 4 (0.93%) vCenter Server
11 4 (0.93%) vMotion
12 2 (0.47%) HP ALM
12 2 (0.47%) Jamf Pro
12 2 (0.47%) Single Sign-On
Vendors
1 91 (21.26%) Microsoft
2 76 (17.76%) ServiceNow
3 29 (6.78%) Splunk
4 28 (6.54%) Remedy
5 23 (5.37%) Oracle
6 22 (5.14%) Cisco
7 18 (4.21%) Google
8 15 (3.50%) Citrix
9 14 (3.27%) Palo Alto
9 14 (3.27%) SAP
10 11 (2.57%) Dynatrace
10 11 (2.57%) VMware
11 10 (2.34%) Atlassian
12 9 (2.10%) AppDynamics
12 9 (2.10%) F5
12 9 (2.10%) PagerDuty
13 8 (1.87%) CheckPoint
13 8 (1.87%) IBM
14 7 (1.64%) Aruba
15 6 (1.40%) SolarWinds