The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 3 months to 28 June 2017 with a comparison to the same period in the previous 2 years.

Incident Management
England / North East
3 months to
28 Jun 2017
Same period 2016 Same period 2015
Rank 56 65 75
Rank change year-on-year +9 +10  
Permanent jobs citing Incident Management 17 19 13
As % of all permanent IT jobs advertised in the North East 3.01% 2.31% 1.69%
As % of the Processes & Methodologies category 3.32% 2.72% 1.99%
Number of salaries quoted 17 18 7
Median salary £33,000 £37,500 £43,500
Median salary % change year-on-year -12.00% -13.79%  
90% offered a salary of more than £20,000 £29,250 £23,300
10% offered a salary of more than £36,500 £50,000 £69,000
UK excluding London median salary £40,000 £38,500 £40,000
% change year-on-year +3.89% -3.75%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process and methodology skills.

Process & Methodology Skills
North East
Permanent job vacancies with a requirement for process and methodology skills 512 698 652
As % of all permanent IT job vacancies advertised in the North East 90.78% 85.02% 84.79%
Number of salaries quoted 445 619 538
Median salary £38,500 £40,000 £40,000
Median salary % change year-on-year -3.75% -  
90% offered a salary of more than £25,000 £28,000 £29,500
10% offered a salary of more than £63,000 £55,000 £67,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Incident Management
Job Vacancy Trend in the North East

The job posting trend of jobs advertised in the North East citing Incident Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the North East

Incident Management
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in the North East.

Salary trend for Incident Management in the North East

Incident Management
Salary Histogram in the North East

The salary distribution of IT jobs citing Incident Management in the North East over the 3 months to 28 June 2017.

Salary histogram for Incident Management in the North East

Incident Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North East region over the 3 months to 28 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Durham -2 5 £20,000 -61.90% 1
Teesside - 4 £36,500 -
Tyne and Wear +6 1 £33,000 -5.71% 3
Incident Management
England

For the 6 months to 28 June 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Incident Management.

1 18 (69.23%) ITIL
2 16 (61.54%) Active Directory
3 13 (50.00%) Windows
4 11 (42.31%) DNS
5 9 (34.62%) DHCP
5 9 (34.62%) SLA
5 9 (34.62%) Citrix
6 8 (30.77%) Network Security
7 7 (26.92%) Citrix Presentation Server
7 7 (26.92%) XenApp
7 7 (26.92%) Windows 8
7 7 (26.92%) Cisco
7 7 (26.92%) TCP/IP
7 7 (26.92%) HND
7 7 (26.92%) VoIP
8 6 (23.08%) Security Management
9 5 (19.23%) Firewall
9 5 (19.23%) Manufacturing
9 5 (19.23%) Service Delivery
9 5 (19.23%) Change Management
9 5 (19.23%) SIEM
9 5 (19.23%) Life Science
10 4 (15.38%) Windows 7
10 4 (15.38%) Service Management
10 4 (15.38%) Microsoft Office
11 3 (11.54%) IBM Notes
11 3 (11.54%) Microsoft
11 3 (11.54%) CISSP
11 3 (11.54%) Internet
11 3 (11.54%) Systems Management Server (SMS)

Incident Management
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.54%) IBM Notes
2 2 (7.69%) IIS
3 1 (3.85%) MS Exchange
3 1 (3.85%) NetWeaver
Applications
1 4 (15.38%) Microsoft Office
Business Applications
1 1 (3.85%) SAP HR
1 1 (3.85%) SAP SRM
Communications & Networking
1 11 (42.31%) DNS
2 9 (34.62%) DHCP
3 8 (30.77%) Network Security
4 7 (26.92%) TCP/IP
4 7 (26.92%) VoIP
5 5 (19.23%) Firewall
6 3 (11.54%) Internet
Database & Business Intelligence
1 1 (3.85%) SAP BW
General
1 5 (19.23%) Manufacturing
2 2 (7.69%) Finance
3 1 (3.85%) Law
Job Titles
1 16 (61.54%) Analyst
2 10 (38.46%) IT Analyst
3 9 (34.62%) Service Analyst
4 8 (30.77%) Service Desk Analyst
5 5 (19.23%) IT Security Analyst
5 5 (19.23%) Security Analyst
5 5 (19.23%) Service Manager
6 4 (15.38%) 1st Line Support
6 4 (15.38%) Compliance Analyst
6 4 (15.38%) Technical Analyst
6 4 (15.38%) Technical Security Analyst
7 3 (11.54%) ITIL Service Analyst
8 2 (7.69%) 1st Line Service Desk Analyst
8 2 (7.69%) 1st Line Support Analyst
8 2 (7.69%) IT Support
8 2 (7.69%) ITIL Manager
8 2 (7.69%) ITIL Service Desk Analyst
8 2 (7.69%) ITIL Service Manager
8 2 (7.69%) Service Management Manager
8 2 (7.69%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (3.85%) BAPI
1 1 (3.85%) EDI
1 1 (3.85%) SAP ALE
1 1 (3.85%) SAP Basis
1 1 (3.85%) SAP Business Workflow
1 1 (3.85%) SAP PI
1 1 (3.85%) SAP Smart Forms
1 1 (3.85%) SAP XI
1 1 (3.85%) SAPUI5
1 1 (3.85%) Web Dynpro
Miscellaneous
1 5 (19.23%) Life Science
2 3 (11.54%) Analytical Skills
3 2 (7.69%) Management Information System
Operating Systems
1 13 (50.00%) Windows
2 7 (26.92%) Windows 8
3 4 (15.38%) Windows 7
4 1 (3.85%) Unix
Processes & Methodologies
1 18 (69.23%) ITIL
2 6 (23.08%) Security Management
3 5 (19.23%) Change Management
3 5 (19.23%) Service Delivery
3 5 (19.23%) SIEM
4 4 (15.38%) Service Management
5 3 (11.54%) Problem Management
6 2 (7.69%) Asset Management
6 2 (7.69%) Continuous Improvement
6 2 (7.69%) Data Management
6 2 (7.69%) ITSM
6 2 (7.69%) Master Data Management
6 2 (7.69%) Service Delivery Management
7 1 (3.85%) Business Intelligence
7 1 (3.85%) Identity Management
7 1 (3.85%) Knowledge Management
7 1 (3.85%) Quality Management
7 1 (3.85%) SAP Implementation
7 1 (3.85%) Stakeholder Management
7 1 (3.85%) Workflow
Programming Languages
1 1 (3.85%) ABAP
1 1 (3.85%) SAPscript
1 1 (3.85%) SQL
Qualifications
1 7 (26.92%) HND
2 3 (11.54%) CISSP
3 2 (7.69%) CCNA
3 2 (7.69%) Cisco Certification
4 1 (3.85%) CISA
Quality Assurance & Compliance
1 9 (34.62%) SLA
2 1 (3.85%) ISO 9000
System Software
1 16 (61.54%) Active Directory
2 7 (26.92%) Citrix Presentation Server
2 7 (26.92%) XenApp
3 2 (7.69%) VMware Infrastructure
Systems Management
1 3 (11.54%) Systems Management Server (SMS)
2 2 (7.69%) SCCM
3 1 (3.85%) HP Quality Center
3 1 (3.85%) Microsoft Intune
Vendors
1 9 (34.62%) Citrix
2 7 (26.92%) Cisco
3 3 (11.54%) Lotus
3 3 (11.54%) Microsoft
4 2 (7.69%) Apple
4 2 (7.69%) HP
4 2 (7.69%) VMware
5 1 (3.85%) Adobe
5 1 (3.85%) SAP
Durham
Recruitment Genius Ltd
Salary: £20000 - £27000 per annum
Posted: 6 days ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 20 days ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 20 days ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 21 days ago