Period
to 20 November 2017

The median contractor rate for a Desktop Support was £180 per day in advertised job vacancies in the North West during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
England > North West
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 108 158 136
Rank change year-on-year +50 -22 -54
Contract jobs requiring a Desktop Support 98 65 114
As % of all contract IT jobs advertised in the North West 1.72% 0.96% 1.33%
As % of the Job Titles category 1.81% 1.01% 1.40%
Number of daily rates quoted 42 27 46
North West median daily rate £180 £215 £200
Median daily rate % change year-on-year -16.28% +7.50% +0.13%
10th Percentile £102 £125 £131
90th Percentile £387 £715 £384
England median daily rate £170 £175 £170
% change year-on-year -2.86% +2.94% -2.86%
Number of hourly rates quoted 29 21 36
North West median hourly rate £13.00 £13.00 £16.00
Median hourly rate % change year-on-year - -18.75% +5.70%
10th Percentile £10.75 £10.88 £12.75
90th Percentile £17.50 £15.50 £17.77
England median hourly rate £15.50 £14.78 £15.77
% change year-on-year +4.85% -6.26% +1.74%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5401 6405 8133
% of contract IT jobs with a recognized job title 94.89% 94.40% 94.66%
Number of daily rates quoted 3398 4132 4864
North West median daily rate £400 £400 £400
10th Percentile £250 £250 £231
90th Percentile £588 £550 £568
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 257 234 404
North West median hourly rate £19.00 £16.11 £20.25
Median hourly rate % change year-on-year +17.96% -20.46% +26.25%
10th Percentile £11.25 £11.01 £11.25
90th Percentile £48.75 £45.53 £50.00
England median hourly rate £18.69 £18.50 £18.00
% change year-on-year +1.00% +2.78% +9.09%

Desktop Support
Job Vacancy Trend in the North West

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for Desktop Support in the North West

Desktop Support
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the North West.

Contractor daily rate trend for Desktop Support in the North West

Desktop Support
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing Desktop Support in the North West over the 6 months to 20 November 2017.

Contractor daily rate histogram for Desktop Support in the North West

Desktop Support
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the North West.

Contractor hourly rate trend for Desktop Support in the North West

Desktop Support
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing Desktop Support in the North West over the 6 months to 20 November 2017.

Contractor hourly rate histogram for Desktop Support in the North West

Desktop Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the North West region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +42 53 £210 +10.53% 2
Cheshire +10 24 £150 -24.05%
Merseyside +16 11 £125 -
Lancashire +13 6 £170 -
Cumbria -5 1 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 20 November 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Desktop Support in the job title.

1 68 (69.39%) Windows
2 39 (39.80%) Windows 7
3 37 (37.76%) Windows 10
4 36 (36.73%) Active Directory
5 28 (28.57%) Microsoft
6 19 (19.39%) SCCM
7 17 (17.35%) Security Cleared
7 17 (17.35%) ITIL
8 16 (16.33%) Microsoft Office
9 15 (15.31%) Citrix
9 15 (15.31%) Apple
10 14 (14.29%) SQL Server
10 14 (14.29%) Office 365
11 13 (13.27%) SC Cleared
12 12 (12.24%) VMware
13 11 (11.22%) Degree
13 11 (11.22%) Computer Science
14 10 (10.20%) Time Management
14 10 (10.20%) Agile Software Development
14 10 (10.20%) SQL
14 10 (10.20%) MS Exchange
15 9 (9.18%) .NET
15 9 (9.18%) .NET Framework
15 9 (9.18%) Windows Server
16 8 (8.16%) JIRA
16 8 (8.16%) WCF
16 8 (8.16%) WPF
16 8 (8.16%) AccuRev
16 8 (8.16%) Web Application Development
16 8 (8.16%) NoSQL

Desktop Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (10.20%) MS Exchange
2 5 (5.10%) Exchange Server 2010
3 3 (3.06%) Blackberry Enterprise Server
4 2 (2.04%) Skype for Business
5 1 (1.02%) Apache
5 1 (1.02%) IBM Notes
5 1 (1.02%) IIS
5 1 (1.02%) Tomcat
Applications
1 16 (16.33%) Microsoft Office
Business Applications
1 1 (1.02%) Remedy ITSM
Cloud Services
1 14 (14.29%) Office 365
2 2 (2.04%) PaaS
2 2 (2.04%) SaaS
3 1 (1.02%) Amazon AWS
Communications & Networking
1 8 (8.16%) DNS
1 8 (8.16%) LAN
2 6 (6.12%) Remote Desktop
2 6 (6.12%) TCP/IP
3 5 (5.10%) DHCP
4 4 (4.08%) WAN
4 4 (4.08%) Wi-Fi
5 3 (3.06%) 3G
5 3 (3.06%) 4G
5 3 (3.06%) VPN
6 1 (1.02%) ADSL
6 1 (1.02%) BIG-IP
6 1 (1.02%) Internet
Database & Business Intelligence
1 14 (14.29%) SQL Server
2 8 (8.16%) NoSQL
2 8 (8.16%) SQL Server 2000
3 1 (1.02%) MySQL
3 1 (1.02%) Oracle Reports
Development Applications
1 8 (8.16%) AccuRev
1 8 (8.16%) JIRA
General
1 4 (4.08%) Finance
2 3 (3.06%) Pharmaceutical
3 2 (2.04%) Manufacturing
3 2 (2.04%) Retail
4 1 (1.02%) Back Office
4 1 (1.02%) Banking
4 1 (1.02%) Financial Institution
4 1 (1.02%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (9.18%) .NET
1 9 (9.18%) .NET Framework
2 8 (8.16%) WCF
2 8 (8.16%) WinForms
2 8 (8.16%) WPF
Miscellaneous
1 11 (11.22%) Computer Science
2 6 (6.12%) Blackberry
3 4 (4.08%) Analytical Skills
4 3 (3.06%) CMDB
4 3 (3.06%) Driving Licence
5 2 (2.04%) BYOD
6 1 (1.02%) Management Information System
6 1 (1.02%) NHS
6 1 (1.02%) Smartphone
Operating Systems
1 68 (69.39%) Windows
2 39 (39.80%) Windows 7
3 37 (37.76%) Windows 10
4 9 (9.18%) Windows Server
5 7 (7.14%) Windows Server 2008
6 4 (4.08%) Android
6 4 (4.08%) Windows Server 2012
6 4 (4.08%) Windows XP
7 3 (3.06%) Mac OS X
8 2 (2.04%) Apple iOS
8 2 (2.04%) Mac OS
8 2 (2.04%) Windows 8
8 2 (2.04%) Windows Phone
9 1 (1.02%) Linux
9 1 (1.02%) Unix
9 1 (1.02%) Windows Server 2003
Processes & Methodologies
1 17 (17.35%) ITIL
2 10 (10.20%) Agile Software Development
2 10 (10.20%) Time Management
3 8 (8.16%) E-Commerce
3 8 (8.16%) Incident Management
3 8 (8.16%) MVC
3 8 (8.16%) Web Application Development
4 6 (6.12%) Break/Fix
5 5 (5.10%) Knowledge Management
5 5 (5.10%) Migration
6 3 (3.06%) Project Management
6 3 (3.06%) Runbook
7 2 (2.04%) Asset Management
7 2 (2.04%) Change Management
7 2 (2.04%) CRM
7 2 (2.04%) Desktop Virtualisation
7 2 (2.04%) Infrastructure Management
7 2 (2.04%) Mobile Device Management
7 2 (2.04%) Operational Acceptance Testing
7 2 (2.04%) Software Delivery
Programming Languages
1 10 (10.20%) SQL
2 1 (1.02%) C++
2 1 (1.02%) JavaScript
2 1 (1.02%) Korn
2 1 (1.02%) Perl
2 1 (1.02%) T-SQL
2 1 (1.02%) VB.NET
Qualifications
1 17 (17.35%) Security Cleared
2 13 (13.27%) SC Cleared
3 11 (11.22%) Degree
4 3 (3.06%) BPSS Clearance
4 3 (3.06%) Computer Science Degree
4 3 (3.06%) Microsoft Certification
5 2 (2.04%) MCP
6 1 (1.02%) A+ Certification
6 1 (1.02%) CCNA
6 1 (1.02%) Cisco Certification
6 1 (1.02%) ITIL Foundation Certificate
6 1 (1.02%) MCITP
6 1 (1.02%) MCSA
6 1 (1.02%) MCSE
6 1 (1.02%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (6.12%) SLA
2 2 (2.04%) Disclosure Scotland
3 1 (1.02%) QA
System Software
1 36 (36.73%) Active Directory
2 5 (5.10%) Hyper-V
2 5 (5.10%) Microsoft App-V
3 4 (4.08%) Virtual Desktop
3 4 (4.08%) VMware Infrastructure
4 3 (3.06%) XenApp
4 3 (3.06%) XenDesktop
4 3 (3.06%) XenServer
5 1 (1.02%) iptables
5 1 (1.02%) Virtual Machines
5 1 (1.02%) VMware ESXi
5 1 (1.02%) vSphere
Systems Management
1 19 (19.39%) SCCM
2 4 (4.08%) Systems Management Server (SMS)
3 1 (1.02%) AirWatch
3 1 (1.02%) Symantec Enterprise Vault
Vendors
1 28 (28.57%) Microsoft
2 15 (15.31%) Apple
2 15 (15.31%) Citrix
3 12 (12.24%) VMware
4 5 (5.10%) Oracle
5 3 (3.06%) Cisco
5 3 (3.06%) HP
5 3 (3.06%) Remedy
6 2 (2.04%) AppSense
6 2 (2.04%) Dell
6 2 (2.04%) Nokia
6 2 (2.04%) ServiceNow
7 1 (1.02%) Lotus
7 1 (1.02%) NetApp
7 1 (1.02%) Symantec