Ticket Management Contract Job Trends in the North West

Ticket Management
England > North West

The table below provides summary statistics and contractor rates for jobs advertised in the North West requiring Ticket Management skills. It covers vacancies from the 6 months leading up to 15 September 2025, with comparisons to the same periods in the previous two years.

6 months to
15 Sep 2025
Same period 2024 Same period 2023
Rank 122 117 136
Rank change year-on-year -5 +19 +47
Contract jobs citing Ticket Management 8 1 11
As % of all contract jobs advertised in the North West 0.37% 0.042% 0.39%
As % of the Processes & Methodologies category 0.42% 0.051% 0.44%
Number of daily rates quoted 4 1 8
10th Percentile £291 - £612
25th Percentile £485 £505 £613
Median daily rate (50th Percentile) £608 £510 £645
Median % change year-on-year +19.17% -20.93% +17.27%
75th Percentile £622 £515 £650
90th Percentile £636 - -
England median daily rate £215 £210 £225
% change year-on-year +2.38% -6.67% -34.45%
Number of hourly rates quoted 4 0 1
10th Percentile - - -
25th Percentile £15.50 - £21.25
Median hourly rate £17.44 - £22.50
75th Percentile £18.87 - £23.75
90th Percentile - - -
England median hourly rate £18.87 £14.60 £22.50
% change year-on-year +29.25% -35.11% +26.98%

All Process and Methodology Skills
North West

Ticket Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the North West.

Contract vacancies with a requirement for process or methodology skills 1,901 1,978 2,500
As % of all contract IT jobs advertised in the North West 88.75% 83.46% 88.09%
Number of daily rates quoted 1,250 1,161 1,686
10th Percentile £300 £300 £275
25th Percentile £375 £400 £400
Median daily rate (50th Percentile) £450 £498 £500
Median % change year-on-year -9.55% -0.50% -
75th Percentile £552 £588 £595
90th Percentile £657 £688 £675
England median daily rate £508 £525 £550
% change year-on-year -3.33% -4.55% -
Number of hourly rates quoted 127 106 164
10th Percentile £13.51 £16.68 £15.83
25th Percentile £17.34 £28.75 £18.38
Median hourly rate £25.15 £42.50 £35.00
Median % change year-on-year -40.84% +21.43% +59.09%
75th Percentile £48.94 £57.88 £46.18
90th Percentile £70.68 £70.90 £66.40
England median hourly rate £25.15 £43.00 £43.54
% change year-on-year -41.51% -1.24% +50.14%

Ticket Management
Job Vacancy Trend in the North West

Job postings citing Ticket Management as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Ticket Management in the North West

Ticket Management
Daily Rate Trend in the North West

Contractor daily rate distribution trend for jobs in the North West citing Ticket Management.

Contractor daily rate distribution trend for jobs in the North West citing Ticket Management

Ticket Management
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing Ticket Management in the North West over the 6 months to 15 September 2025.

Daily rate histogram for Ticket Management in the North West

Ticket Management
Hourly Rate Trend in the North West

Contractor hourly rate distribution trend for jobs in the North West citing Ticket Management.

Contractor hourly rate distribution trend for jobs in the North West citing Ticket Management

Ticket Management
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Ticket Management within the North West region over the 6 months to 15 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Cheshire -18 5 £604 +18.33% 1
Lancashire - 2 - - 2
Manchester - 1 £612 - 4
Ticket Management
England

Ticket Management
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (37.50%) Microsoft 365
2 2 (25.00%) Azure
2 2 (25.00%) Power Platform
2 2 (25.00%) SaaS
Communications & Networking
1 5 (62.50%) DNS
2 3 (37.50%) Firewall
2 3 (37.50%) SSL
2 3 (37.50%) TCP/IP
2 3 (37.50%) Unified Communications
3 2 (25.00%) Internet
3 2 (25.00%) Wi-Fi
4 1 (12.50%) Network Security
General
1 3 (37.50%) Finance
2 2 (25.00%) Social Skills
Job Titles
1 3 (37.50%) IT Support
1 3 (37.50%) IT Support Technician
1 3 (37.50%) IT Technician
1 3 (37.50%) Service Desk Support
1 3 (37.50%) Service Desk Technician
1 3 (37.50%) Support Technician
2 2 (25.00%) IT Engineer
3 1 (12.50%) Security Engineer
Libraries, Frameworks & Software Standards
1 3 (37.50%) LDAP
Miscellaneous
1 3 (37.50%) Cloud Security Posture
1 3 (37.50%) Enterprise Software
1 3 (37.50%) Security Posture
1 3 (37.50%) Video Conferencing
2 2 (25.00%) Low-Code
Operating Systems
1 7 (87.50%) Windows
2 3 (37.50%) Linux
2 3 (37.50%) Unix
3 2 (25.00%) Windows 10
3 2 (25.00%) Windows 7
Processes & Methodologies
1 3 (37.50%) Cloud Security
1 3 (37.50%) Identity Management
1 3 (37.50%) ITIL
1 3 (37.50%) Log Correlation
1 3 (37.50%) Penetration Testing
1 3 (37.50%) Proactive Management
1 3 (37.50%) Problem Management
1 3 (37.50%) Validation
1 3 (37.50%) Vulnerability Assessment
1 3 (37.50%) Vulnerability Management
1 3 (37.50%) Vulnerability Remediation
1 3 (37.50%) Vulnerability Scanning
2 2 (25.00%) Asset Management
2 2 (25.00%) Business Intelligence
2 2 (25.00%) Customer Service
2 2 (25.00%) Cybersecurity
2 2 (25.00%) User Experience
Qualifications
1 4 (50.00%) Security Cleared
2 3 (37.50%) CISSP
2 3 (37.50%) CompTIA Security+
2 3 (37.50%) MCSA
2 3 (37.50%) MCSE
2 3 (37.50%) Microsoft Certification
3 2 (25.00%) Degree
3 2 (25.00%) SC Cleared
System Software
1 6 (75.00%) Active Directory
Systems Management
1 3 (37.50%) CASB
1 3 (37.50%) Nessus
2 2 (25.00%) Microsoft Intune
2 2 (25.00%) SCCM
Vendors
1 4 (50.00%) Microsoft
2 3 (37.50%) CyberArk
2 3 (37.50%) Remedy
2 3 (37.50%) ServiceNow
2 3 (37.50%) Splunk
2 3 (37.50%) Tenable