Period
to 24 April 2018

The median contractor rate for an IT Support was £254 per day in advertised job vacancies in the North West during the 6 months to 24 April 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > North West
6 months to
24 Apr 2018
Same period 2017 Same period 2016
Rank 179 170 204
Rank change year-on-year -9 +34 -40
Contract jobs requiring an IT Support 38 30 28
As % of all contract IT jobs advertised in the North West 0.66% 0.56% 0.36%
As % of the Job Titles category 0.69% 0.59% 0.38%
Number of daily rates quoted 12 10 5
North West median daily rate £254 £101 £120
Median daily rate % change year-on-year +151.11% -15.63% -27.27%
10th Percentile £102 £98 £78
90th Percentile £416 £201 £245
England median daily rate £160 £160 £175
% change year-on-year - -8.57% +7.69%
Number of hourly rates quoted 19 13 15
North West median hourly rate £14.50 £15.50 £12.50
Median hourly rate % change year-on-year -6.45% +24.00% -21.88%
10th Percentile £12.00 £11.55 £9.81
90th Percentile £18.75 £17.90 £17.00
England median hourly rate £14.00 £13.50 £13.50
% change year-on-year +3.70% - -2.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5,504 5,105 7,371
% of contract IT jobs with a recognized job title 95.37% 94.71% 94.76%
Number of daily rates quoted 3,429 3,171 4,411
North West median daily rate £400 £375 £393
Median daily rate % change year-on-year +6.67% -4.46% +4.67%
10th Percentile £238 £219 £228
90th Percentile £575 £545 £550
England median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 307 258 331
North West median hourly rate £17.50 £20.00 £22.54
Median hourly rate % change year-on-year -12.50% -11.27% +28.80%
10th Percentile £11.17 £11.00 £11.50
90th Percentile £52.45 £49.58 £47.91
England median hourly rate £18.70 £19.00 £19.00
% change year-on-year -1.58% - +11.76%

IT Support
Job Vacancy Trend in the North West

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for IT Support in the North West

IT Support
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the North West.

Contractor daily rate trend for IT Support in the North West

IT Support
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing IT Support in the North West over the 6 months to 24 April 2018.

Contractor daily rate histogram for IT Support in the North West

IT Support
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the North West.

Contractor hourly rate trend for IT Support in the North West

IT Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the North West region over the 6 months to 24 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -23 15 £155 +55.00% 56
Merseyside - 10 £325 - 10
Cheshire -16 9 - - 21
Lancashire -9 2 - - 12
Cumbria -5 1 - - 2
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 24 April 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring IT Support in the job title.

1 18 (47.37%) Windows
2 13 (34.21%) Active Directory
3 9 (23.68%) Microsoft Office
4 7 (18.42%) Windows 7
4 7 (18.42%) ITIL
5 6 (15.79%) Microsoft Excel
5 6 (15.79%) Service Management
5 6 (15.79%) Windows 10
6 5 (13.16%) Windows Server 2012
6 5 (13.16%) Office 365
6 5 (13.16%) ServiceNow
6 5 (13.16%) Enterprise Architecture
6 5 (13.16%) ITSM
6 5 (13.16%) DNS
6 5 (13.16%) Break/Fix
7 4 (10.53%) HP
7 4 (10.53%) Siebel
7 4 (10.53%) SharePoint
7 4 (10.53%) TCP/IP
7 4 (10.53%) PRINCE2
7 4 (10.53%) Microsoft
7 4 (10.53%) Facilities Management
7 4 (10.53%) Incident Management
7 4 (10.53%) Security Cleared
7 4 (10.53%) Windows Server
8 3 (7.89%) ITIL V2
8 3 (7.89%) SC Cleared
8 3 (7.89%) Microsoft Azure
8 3 (7.89%) LAN
8 3 (7.89%) Citrix

IT Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.53%) SharePoint
2 2 (5.26%) IBM Notes
3 1 (2.63%) Skype for Business
Applications
1 9 (23.68%) Microsoft Office
2 6 (15.79%) Microsoft Excel
3 2 (5.26%) Microsoft PowerPoint
4 1 (2.63%) Microsoft Project
Business Applications
1 1 (2.63%) Oracle Payroll
Cloud Services
1 5 (13.16%) Office 365
2 3 (7.89%) Microsoft Azure
Communications & Networking
1 5 (13.16%) DNS
2 4 (10.53%) TCP/IP
3 3 (7.89%) DHCP
3 3 (7.89%) LAN
4 2 (5.26%) WAN
4 2 (5.26%) Wi-Fi
5 1 (2.63%) Internet
5 1 (2.63%) Skype
5 1 (2.63%) VLAN
5 1 (2.63%) VPN
Database & Business Intelligence
1 2 (5.26%) MS Access
General
1 1 (2.63%) Finance
Miscellaneous
1 2 (5.26%) Mobile App
2 1 (2.63%) Analytical Skills
2 1 (2.63%) Blackberry
2 1 (2.63%) Chip and PIN
2 1 (2.63%) Data Centre
Operating Systems
1 18 (47.37%) Windows
2 7 (18.42%) Windows 7
3 6 (15.79%) Windows 10
4 5 (13.16%) Windows Server 2012
5 4 (10.53%) Windows Server
6 2 (5.26%) Android
6 2 (5.26%) Linux
6 2 (5.26%) Mac OS
6 2 (5.26%) Windows 8
6 2 (5.26%) Windows Server 2003
6 2 (5.26%) Windows Server 2008
7 1 (2.63%) Mac OS X
7 1 (2.63%) Scientific Linux
7 1 (2.63%) SUSE
7 1 (2.63%) Ubuntu
7 1 (2.63%) Windows XP
Processes & Methodologies
1 7 (18.42%) ITIL
2 6 (15.79%) Service Management
3 5 (13.16%) Break/Fix
3 5 (13.16%) Enterprise Architecture
3 5 (13.16%) ITSM
4 4 (10.53%) Facilities Management
4 4 (10.53%) Incident Management
4 4 (10.53%) PRINCE2
5 3 (7.89%) ITIL V2
5 3 (7.89%) Problem-Solving
6 2 (5.26%) Coaching
6 2 (5.26%) Hardware Maintenance
6 2 (5.26%) Service Design
6 2 (5.26%) Software Deployment
6 2 (5.26%) Technical Analysis
6 2 (5.26%) User Acceptance Testing
6 2 (5.26%) Virtual Environments
7 1 (2.63%) Continuous Improvement
7 1 (2.63%) Email Filtering
7 1 (2.63%) Kalman Filter
Qualifications
1 4 (10.53%) Security Cleared
2 3 (7.89%) SC Cleared
3 2 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.63%) SLA
System Software
1 13 (34.21%) Active Directory
2 2 (5.26%) Terminal Services
Systems Management
1 2 (5.26%) SCCM
2 1 (2.63%) Forefront Identity Manager
2 1 (2.63%) McAfee ePO
2 1 (2.63%) WSUS
Vendors
1 5 (13.16%) ServiceNow
2 4 (10.53%) HP
2 4 (10.53%) Microsoft
2 4 (10.53%) Siebel
3 3 (7.89%) Citrix
3 3 (7.89%) McAfee
4 2 (5.26%) Cisco
4 2 (5.26%) Lotus
4 2 (5.26%) Oracle
4 2 (5.26%) PeopleSoft
5 1 (2.63%) BT
5 1 (2.63%) Clearswift
5 1 (2.63%) IronPort
5 1 (2.63%) Lumension
5 1 (2.63%) Micro Focus
5 1 (2.63%) MobileIron
5 1 (2.63%) NetApp