Period
to 23 January 2018

The median contractor rate for an IT Support was £195 per day in advertised job vacancies in the North West during the 6 months to 23 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
England > North West
6 months to
23 Jan 2018
Same period 2017 Same period 2016
Rank 165 174 201
Rank change year-on-year +9 +27 -53
Contract jobs requiring an IT Support 33 36 46
As % of all contract IT jobs advertised in the North West 0.61% 0.59% 0.55%
As % of the Job Titles category 0.63% 0.63% 0.58%
Number of daily rates quoted 20 15 12
North West median daily rate £195 £150 £123
Median daily rate % change year-on-year +30.00% +22.45% -25.76%
10th Percentile £105 £98 £92
90th Percentile £339 £233 £300
England median daily rate £160 £160 £175
% change year-on-year -0.31% -8.57% +7.69%
Number of hourly rates quoted 8 13 23
North West median hourly rate £16.50 £16.00 £13.00
Median hourly rate % change year-on-year +3.13% +23.08% -13.33%
10th Percentile £11.70 £12.15 £9.57
90th Percentile £22.18 £21.00 £17.80
England median hourly rate £13.63 £13.50 £13.50
% change year-on-year +0.93% - -2.60%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
North West
Contract vacancies in the North West with a recognized job title 5,199 5,729 7,893
% of contract IT jobs with a recognized job title 95.62% 94.30% 94.92%
Number of daily rates quoted 3,314 3,687 4,766
North West median daily rate £400 £400 £400
10th Percentile £235 £236 £225
90th Percentile £596 £575 £561
England median daily rate £450 £425 £415
% change year-on-year +5.88% +2.41% +3.75%
Number of hourly rates quoted 270 219 392
North West median hourly rate £17.62 £17.00 £21.40
Median hourly rate % change year-on-year +3.65% -20.56% +29.70%
10th Percentile £11.25 £11.03 £11.25
90th Percentile £48.75 £47.50 £47.71
England median hourly rate £18.38 £18.42 £18.50
% change year-on-year -0.24% -0.43% +12.12%

IT Support
Job Vacancy Trend in the North West

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in the North West.

Job vacancy trend for IT Support in the North West

IT Support
Contractor Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support in the North West.

Contractor daily rate trend for IT Support in the North West

IT Support
Contractor Daily Rate Histogram in the North West

The daily rate distribution of IT jobs citing IT Support in the North West over the 6 months to 23 January 2018.

Contractor daily rate histogram for IT Support in the North West

IT Support
Contractor Hourly Rate Trend in the North West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support in the North West.

Contractor hourly rate trend for IT Support in the North West

IT Support
Contractor Hourly Rate Histogram in the North West

The hourly rate distribution of IT jobs citing IT Support in the North West over the 6 months to 23 January 2018.

Contractor hourly rate histogram for IT Support in the North West

IT Support
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the North West region over the 6 months to 23 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -11 14 £200 +33.33% 61
Cheshire +8 9 £250 +138.10% 29
Merseyside - 9 £172 - 14
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in the North West

For the 6 months to 23 January 2018, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring IT Support in the job title.

1 19 (57.58%) Windows
1 19 (57.58%) Active Directory
2 15 (45.45%) Microsoft
3 10 (30.30%) ITIL
4 8 (24.24%) DNS
5 7 (21.21%) PRINCE2
5 7 (21.21%) Microsoft Office
5 7 (21.21%) Service Management
5 7 (21.21%) VMware
5 7 (21.21%) Security Cleared
5 7 (21.21%) Windows 7
6 6 (18.18%) Incident Management
6 6 (18.18%) MS Exchange
6 6 (18.18%) WAN
6 6 (18.18%) LAN
6 6 (18.18%) Apple
7 5 (15.15%) SLA
7 5 (15.15%) ITSM
7 5 (15.15%) Apple iOS
7 5 (15.15%) Windows 10
7 5 (15.15%) Enterprise Architecture
7 5 (15.15%) SC Cleared
7 5 (15.15%) VMware Infrastructure
8 4 (12.12%) SCCM
8 4 (12.12%) Agile Software Development
8 4 (12.12%) ServiceNow
8 4 (12.12%) Microsoft Certification
8 4 (12.12%) DHCP
8 4 (12.12%) Siebel
9 3 (9.09%) ISDN

IT Support Skill Set
Co-occurring IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.18%) MS Exchange
2 2 (6.06%) Exchange Server 2010
2 2 (6.06%) Skype for Business
3 1 (3.03%) SharePoint
Applications
1 7 (21.21%) Microsoft Office
2 3 (9.09%) Microsoft Excel
2 3 (9.09%) Microsoft PowerPoint
Cloud Services
1 3 (9.09%) Amazon AWS
1 3 (9.09%) Office 365
2 2 (6.06%) Google Drive
3 1 (3.03%) Microsoft Azure
Communications & Networking
1 8 (24.24%) DNS
2 6 (18.18%) LAN
2 6 (18.18%) WAN
3 4 (12.12%) DHCP
4 3 (9.09%) ISDN
4 3 (9.09%) TCP/IP
4 3 (9.09%) VoIP
5 2 (6.06%) Skype
6 1 (3.03%) Internet
6 1 (3.03%) VLAN
6 1 (3.03%) VPN
Database & Business Intelligence
1 2 (6.06%) MS Access
Development Applications
1 2 (6.06%) JIRA
General
1 1 (3.03%) Retail
1 1 (3.03%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (9.09%) Web Services
Miscellaneous
1 3 (9.09%) Smartphone
2 2 (6.06%) Fat Client
2 2 (6.06%) Thin Client
3 1 (3.03%) Blackberry
3 1 (3.03%) Data Centre
Operating Systems
1 19 (57.58%) Windows
2 7 (21.21%) Windows 7
3 5 (15.15%) Apple iOS
3 5 (15.15%) Windows 10
4 3 (9.09%) Android
4 3 (9.09%) Windows Server
5 1 (3.03%) Linux
5 1 (3.03%) SUSE
5 1 (3.03%) Windows Server 2003
Processes & Methodologies
1 10 (30.30%) ITIL
2 7 (21.21%) PRINCE2
2 7 (21.21%) Service Management
3 6 (18.18%) Incident Management
4 5 (15.15%) Enterprise Architecture
4 5 (15.15%) ITSM
5 4 (12.12%) Agile Software Development
6 3 (9.09%) ITIL V2
7 2 (6.06%) Break/Fix
7 2 (6.06%) Coaching
7 2 (6.06%) Problem Management
7 2 (6.06%) Service Design
7 2 (6.06%) Virtual Environments
8 1 (3.03%) Asset Management
8 1 (3.03%) Chat Support
8 1 (3.03%) Email Filtering
8 1 (3.03%) Hardware Maintenance
8 1 (3.03%) Server Virtualisation
8 1 (3.03%) Task Automation
8 1 (3.03%) Time Management
Qualifications
1 7 (21.21%) Security Cleared
2 5 (15.15%) SC Cleared
3 4 (12.12%) Microsoft Certification
4 3 (9.09%) MCSE
4 3 (9.09%) VMware Certified Professional (VCP)
5 2 (6.06%) ITIL Certification
6 1 (3.03%) CCNA
6 1 (3.03%) Cisco Certification
6 1 (3.03%) CTC Cleared
Quality Assurance & Compliance
1 5 (15.15%) SLA
System Software
1 19 (57.58%) Active Directory
2 5 (15.15%) VMware Infrastructure
3 2 (6.06%) Hyper-V
Systems Management
1 4 (12.12%) SCCM
2 1 (3.03%) Forefront Identity Manager
2 1 (3.03%) McAfee ePO
2 1 (3.03%) WSUS
Vendors
1 15 (45.45%) Microsoft
2 7 (21.21%) VMware
3 6 (18.18%) Apple
4 4 (12.12%) ServiceNow
4 4 (12.12%) Siebel
5 2 (6.06%) Cisco
5 2 (6.06%) Google
5 2 (6.06%) HP
6 1 (3.03%) Capita
6 1 (3.03%) Citrix
6 1 (3.03%) Clearswift
6 1 (3.03%) IronPort
6 1 (3.03%) Lumension
6 1 (3.03%) McAfee
6 1 (3.03%) Micro Focus
6 1 (3.03%) MobileIron
6 1 (3.03%) NetApp