Period
to 18 January 2019

The table below provides summary statistics for contract job vacancies advertised in Scotland with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > Scotland
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 139 133 162
Rank change year-on-year -6 +29 -4
Contract jobs citing ServiceNow 47 42 8
As % of all contract IT jobs advertised in Scotland 0.99% 0.88% 0.21%
As % of the Vendors category 2.65% 2.45% 0.46%
Number of daily rates quoted 28 14 7
Scotland median daily rate £363 £438 £250
Median daily rate % change year-on-year -17.14% +75.00% -47.37%
10th Percentile £140 £285 £112
90th Percentile £479 £585 £343
UK median daily rate £489 £475 £450
% change year-on-year +2.89% +5.56% -5.26%
Number of hourly rates quoted 0 0 0
Scotland median hourly rate - - -
UK median hourly rate £17.50 £18.06 £16.00
% change year-on-year -3.11% +12.89% -15.79%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Scotland.

All Vendors
Scotland
Contract vacancies with a requirement for knowledge or experience of vendor products and services 1,772 1,714 1,753
As % of all contract IT jobs advertised in Scotland 37.38% 35.97% 46.36%
Number of daily rates quoted 952 1,000 965
Scotland median daily rate £400 £395 £350
Median daily rate % change year-on-year +1.27% +12.86% -3.45%
10th Percentile £213 £200 £213
90th Percentile £538 £550 £488
UK median daily rate £450 £438 £425
% change year-on-year +2.86% +2.94% +6.25%
Number of hourly rates quoted 47 45 69
Scotland median hourly rate £17.50 £20.00 £17.50
Median hourly rate % change year-on-year -12.50% +14.29% +2.94%
10th Percentile £11.75 £10.59 £10.00
90th Percentile £31.80 £38.00 £52.03
UK median hourly rate £17.50 £17.43 £17.00
% change year-on-year +0.40% +2.53% -5.56%

ServiceNow
Job Vacancy Trend in Scotland

Job postings citing ServiceNow as a percentage of all IT jobs advertised in Scotland.

Job vacancy trend for ServiceNow in Scotland

ServiceNow
Contractor Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ServiceNow in Scotland.

Contractor daily rate trend for ServiceNow in Scotland

ServiceNow
Contractor Daily Rate Histogram in Scotland

The daily rate distribution of IT jobs citing ServiceNow in Scotland over the 6 months to 18 January 2019.

Contractor daily rate histogram for ServiceNow in Scotland

ServiceNow
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the Scotland region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +10 36 £375 -16.67% 1
Dundee - 4 £140 - 1
Aberdeen +7 2 £188 -31.82%
Glasgow -20 2 £413 -2.94%
West Lothian - 2 £350 -
Stirling - 1 £500 -
ServiceNow
UK

For the 6 months to 18 January 2019, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for ServiceNow.

1 22 (46.81%) ITIL
1 22 (46.81%) Finance
2 15 (31.91%) Service Management
3 13 (27.66%) Microsoft
4 12 (25.53%) Banking
5 11 (23.40%) Agile Software Development
6 10 (21.28%) Windows
7 9 (19.15%) ITSM
8 7 (14.89%) Microsoft Office
8 7 (14.89%) Active Directory
8 7 (14.89%) LAN
9 6 (12.77%) Change Management
9 6 (12.77%) CMDB
9 6 (12.77%) Windows 7
10 5 (10.64%) iPad
10 5 (10.64%) Microsoft Azure
10 5 (10.64%) thinkFolio
10 5 (10.64%) iPhone
10 5 (10.64%) VMware
10 5 (10.64%) Charles River
10 5 (10.64%) Blackberry
10 5 (10.64%) Configuration Management
10 5 (10.64%) ITIL Certification
10 5 (10.64%) Windows 10
11 4 (8.51%) Analytics
11 4 (8.51%) Workshop Facilitation
11 4 (8.51%) XML
11 4 (8.51%) Unix
11 4 (8.51%) HTML
11 4 (8.51%) JavaScript

ServiceNow
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.13%) Apache
1 1 (2.13%) Exchange Server 2010
1 1 (2.13%) Exchange Server 2013
1 1 (2.13%) MS Exchange
1 1 (2.13%) SharePoint
1 1 (2.13%) Skype for Business
1 1 (2.13%) Tomcat
Applications
1 7 (14.89%) Microsoft Office
Business Applications
1 5 (10.64%) thinkFolio
Cloud Services
1 5 (10.64%) Microsoft Azure
2 4 (8.51%) Office 365
3 1 (2.13%) Azure Active Directory
3 1 (2.13%) OneDrive
Communications & Networking
1 7 (14.89%) LAN
2 4 (8.51%) Firewall
3 2 (4.26%) IP Telephony
3 2 (4.26%) WAN
4 1 (2.13%) DNS
4 1 (2.13%) Internet
4 1 (2.13%) Network Security
4 1 (2.13%) Skype
Database & Business Intelligence
1 2 (4.26%) MySQL
2 1 (2.13%) Oracle Database
Development Applications
1 4 (8.51%) JIRA
General
1 22 (46.81%) Finance
2 12 (25.53%) Banking
3 1 (2.13%) Back Office
3 1 (2.13%) Retail Banking
3 1 (2.13%) Telecoms
Job Titles
1 21 (44.68%) Analyst
2 7 (14.89%) Administrator
3 6 (12.77%) IT Support
4 4 (8.51%) Banking Analyst
4 4 (8.51%) Configuration Analyst
4 4 (8.51%) IT Analyst
4 4 (8.51%) Project Manager
4 4 (8.51%) Support Analyst
5 3 (6.38%) Change Analyst
5 3 (6.38%) Developer
5 3 (6.38%) ITIL Change Analyst
5 3 (6.38%) ServiceNow Developer
5 3 (6.38%) Support Engineer
6 2 (4.26%) 2nd Line Support
6 2 (4.26%) Desktop Analyst
6 2 (4.26%) Desktop Support Analyst
6 2 (4.26%) Financial Analyst
6 2 (4.26%) IT Support Analyst
6 2 (4.26%) IT Support Engineer
6 2 (4.26%) Network Consultant
Libraries, Frameworks & Software Standards
1 4 (8.51%) HTML
1 4 (8.51%) REST
1 4 (8.51%) SOAP
1 4 (8.51%) XML
2 3 (6.38%) AngularJS
2 3 (6.38%) CSS
3 2 (4.26%) Ajax
3 2 (4.26%) JSON
3 2 (4.26%) Spring
3 2 (4.26%) XHTML
4 1 (2.13%) HTML5
4 1 (2.13%) jQuery
4 1 (2.13%) LDAP
4 1 (2.13%) Node.js
4 1 (2.13%) Twitter Bootstrap
4 1 (2.13%) Web Services
Miscellaneous
1 6 (12.77%) CMDB
2 5 (10.64%) Blackberry
2 5 (10.64%) iPad
2 5 (10.64%) iPhone
3 1 (2.13%) EMC VNX
3 1 (2.13%) Self-Motivation
3 1 (2.13%) User Experience
Operating Systems
1 10 (21.28%) Windows
2 6 (12.77%) Windows 7
3 5 (10.64%) Windows 10
4 4 (8.51%) Solaris
4 4 (8.51%) Unix
5 3 (6.38%) Linux
Processes & Methodologies
1 22 (46.81%) ITIL
2 15 (31.91%) Service Management
3 11 (23.40%) Agile Software Development
4 9 (19.15%) ITSM
5 6 (12.77%) Change Management
6 5 (10.64%) Configuration Management
7 4 (8.51%) Analytics
7 4 (8.51%) Asset Management
7 4 (8.51%) Service Delivery
7 4 (8.51%) Stakeholder Engagement
7 4 (8.51%) Stakeholder Management
7 4 (8.51%) Workshop Facilitation
8 3 (6.38%) Migration
8 3 (6.38%) Problem-Solving
8 3 (6.38%) Release Management
8 3 (6.38%) Security Management
8 3 (6.38%) Server Management
9 2 (4.26%) Incident Management
9 2 (4.26%) Proactive Monitoring
9 2 (4.26%) Project Management
Programming Languages
1 4 (8.51%) JavaScript
2 1 (2.13%) Bash Shell
2 1 (2.13%) Java
2 1 (2.13%) Perl
2 1 (2.13%) PowerShell
Qualifications
1 5 (10.64%) ITIL Certification
2 1 (2.13%) APMP
2 1 (2.13%) BPSS Clearance
2 1 (2.13%) Microsoft Certification
Quality Assurance & Compliance
1 2 (4.26%) Disclosure Scotland
1 2 (4.26%) SLA
2 1 (2.13%) GDPR
System Software
1 7 (14.89%) Active Directory
2 1 (2.13%) EMC RecoverPoint
2 1 (2.13%) VMware ESXi
2 1 (2.13%) VMware Infrastructure
2 1 (2.13%) VMware Workstation
Systems Management
1 4 (8.51%) SCCM
2 1 (2.13%) Microsoft Intune
2 1 (2.13%) NetBackup
Vendors
1 13 (27.66%) Microsoft
2 5 (10.64%) Charles River
2 5 (10.64%) VMware
3 2 (4.26%) Oracle
4 1 (2.13%) AppDynamics
4 1 (2.13%) Cisco
4 1 (2.13%) Citrix
4 1 (2.13%) EMC
4 1 (2.13%) NetApp
4 1 (2.13%) Planview
4 1 (2.13%) Red Hat
4 1 (2.13%) SolarWinds
4 1 (2.13%) Splunk
4 1 (2.13%) Veritas