Period
to 24 September 2020

The table below provides summary statistics for contract job vacancies advertised in Scotland with a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 24 September 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

ServiceNow
UK > Scotland
6 months to
24 Sep 2020
Same period 2019 Same period 2018
Rank 86 129 165
Rank change year-on-year +43 +36 -6
Contract jobs citing ServiceNow 12 42 43
As % of all contract jobs advertised in Scotland 0.84% 1.00% 0.80%
As % of the Vendors category 1.93% 2.58% 2.10%
Number of daily rates quoted 11 18 14
Median daily rate £400 £425 £348
Median daily rate % change year-on-year -5.88% +22.30% -18.24%
10th Percentile £363 £111 £146
90th Percentile £449 £550 £475
UK median daily rate £450 £500 £475
% change year-on-year -10.00% +5.26% -
Number of hourly rates quoted 0 5 0
Median hourly rate - £17.50 -
UK median hourly rate £32.25 £18.70 £17.50
% change year-on-year +72.46% +6.86% +12.90%

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for knowledge or experience of vendor products and services advertised in Scotland.

All Vendors
Scotland
Contract vacancies with a requirement for knowledge or experience of vendor products and services 622 1,629 2,046
As % of all contract IT jobs advertised in Scotland 43.34% 38.72% 38.03%
Number of daily rates quoted 403 893 1,100
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% -
10th Percentile £253 £201 £213
90th Percentile £565 £575 £538
UK median daily rate £473 £450 £450
% change year-on-year +5.00% - +5.26%
Number of hourly rates quoted 22 66 65
Median hourly rate £19.75 £17.90 £16.25
Median hourly rate % change year-on-year +10.34% +10.15% -35.00%
10th Percentile £11.69 £11.17 £10.64
90th Percentile £46.26 £44.13 £35.00
Median hourly rate £31.50 £20.00 £17.50
% change year-on-year +57.50% +14.29% -

ServiceNow
Job Vacancy Trend in Scotland

Job postings citing ServiceNow as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for ServiceNow in Scotland

ServiceNow
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing ServiceNow in Scotland.

Daily rate trend for ServiceNow in Scotland

ServiceNow
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing ServiceNow in Scotland.

Hourly rate trend for ServiceNow in Scotland

ServiceNow
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the Scotland region over the 6 months to 24 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +44 11 £400 -11.11% 7
Glasgow +32 1 £375 -14.29%
ServiceNow
UK

For the 6 months to 24 September 2020, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region with a requirement for ServiceNow.

1 8 (66.67%) ITSM
1 8 (66.67%) CMDB
2 7 (58.33%) Asset Management
3 6 (50.00%) Agile Software Development
4 5 (41.67%) Test Automation
5 4 (33.33%) SLA
5 4 (33.33%) Public Sector
5 4 (33.33%) Coaching
6 3 (25.00%) JSON
6 3 (25.00%) Knowledge Management
6 3 (25.00%) HTML
6 3 (25.00%) JavaScript
6 3 (25.00%) CSS
6 3 (25.00%) XML
6 3 (25.00%) ITIL
6 3 (25.00%) Process Management
6 3 (25.00%) Change Management
6 3 (25.00%) Cisco IPCC
7 2 (16.67%) Finance
7 2 (16.67%) ITIL Certification
7 2 (16.67%) Operational Stability
7 2 (16.67%) QA
8 1 (8.33%) Release Management
8 1 (8.33%) Project Delivery
8 1 (8.33%) People Management
8 1 (8.33%) Public Cloud
8 1 (8.33%) Disclosure Scotland
8 1 (8.33%) CA Agile Central
8 1 (8.33%) Matrix Organization
8 1 (8.33%) Resource Allocation

ServiceNow
Co-occurring IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Confluence
1 1 (8.33%) SharePoint
Applications
1 1 (8.33%) Microsoft Excel
1 1 (8.33%) Microsoft Office
1 1 (8.33%) Microsoft PowerPoint
1 1 (8.33%) Microsoft Project
1 1 (8.33%) MS Visio
Development Applications
1 1 (8.33%) JIRA
General
1 4 (33.33%) Public Sector
2 2 (16.67%) Finance
Job Titles
1 5 (41.67%) Administrator
2 3 (25.00%) Consultant
3 2 (16.67%) ITSM Consultant
4 1 (8.33%) Developer
4 1 (8.33%) IT Administrator
4 1 (8.33%) IT Consultant
4 1 (8.33%) Product Manager
4 1 (8.33%) Project Manager
4 1 (8.33%) Senior IT Administrator
4 1 (8.33%) Service Manager
4 1 (8.33%) ServiceNow Developer
4 1 (8.33%) Technical Manager
4 1 (8.33%) Technical Product Manager
4 1 (8.33%) Technical Services Manager
Libraries, Frameworks & Software Standards
1 3 (25.00%) CSS
1 3 (25.00%) HTML
1 3 (25.00%) JSON
1 3 (25.00%) XML
Miscellaneous
1 8 (66.67%) CMDB
2 1 (8.33%) Management Information System
2 1 (8.33%) Public Cloud
Processes & Methodologies
1 8 (66.67%) ITSM
2 7 (58.33%) Asset Management
3 6 (50.00%) Agile Software Development
4 5 (41.67%) Test Automation
5 4 (33.33%) Coaching
6 3 (25.00%) Change Management
6 3 (25.00%) ITIL
6 3 (25.00%) Knowledge Management
6 3 (25.00%) Process Management
7 2 (16.67%) Operational Stability
8 1 (8.33%) Business Continuity
8 1 (8.33%) Computer Science
8 1 (8.33%) Configuration Management
8 1 (8.33%) Disaster Recovery
8 1 (8.33%) PRINCE2
8 1 (8.33%) Programme Management
8 1 (8.33%) Project Delivery
8 1 (8.33%) Service Management
8 1 (8.33%) Software Engineering
8 1 (8.33%) Workflow
Programming Languages
1 3 (25.00%) JavaScript
Qualifications
1 2 (16.67%) ITIL Certification
2 1 (8.33%) Computer Science Degree
2 1 (8.33%) Degree
2 1 (8.33%) PMI Certification
2 1 (8.33%) PMP
Quality Assurance & Compliance
1 4 (33.33%) SLA
2 2 (16.67%) QA
3 1 (8.33%) Disclosure Scotland
Systems Management
1 3 (25.00%) Cisco IPCC
Vendors
1 1 (8.33%) CA Agile Central
1 1 (8.33%) Oracle