Period
to 19 October 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 19 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
19 Oct 2018
Same period 2017 Same period 2016
Rank 677 658 680
Rank change year-on-year -19 +22 -92
Contract jobs citing Remedy ITSM 180 173 195
As % of all contract IT jobs advertised in England 0.19% 0.19% 0.20%
As % of the Business Applications category 3.04% 2.29% 2.40%
Number of daily rates quoted 86 102 110
England median daily rate £400 £366 £360
Median daily rate % change year-on-year +9.44% +1.53% -10.00%
10th Percentile £200 £65 £180
90th Percentile £510 £574 £538
UK median daily rate £400 £371 £360
% change year-on-year +7.82% +3.06% -10.00%
Number of hourly rates quoted 8 2 11
England median hourly rate £12.98 £12.50 £15.00
Median hourly rate % change year-on-year +3.80% -16.67% -14.29%
10th Percentile £10.39 £11.25 £10.50
90th Percentile £22.17 £13.75 £53.75
UK median hourly rate £13.48 £12.50 £15.00
% change year-on-year +7.80% -16.67% -14.29%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 5,916 7,567 8,125
As % of all contract IT jobs advertised in England 6.28% 8.28% 8.25%
Number of daily rates quoted 3,505 4,564 4,955
England median daily rate £475 £463 £440
Median daily rate % change year-on-year +2.70% +5.11% +2.33%
10th Percentile £313 £305 £298
90th Percentile £662 £650 £603
UK median daily rate £475 £463 £438
% change year-on-year +2.70% +5.59% +1.86%
Number of hourly rates quoted 73 76 92
England median hourly rate £24.50 £26.00 £24.75
Median hourly rate % change year-on-year -5.77% +5.05% +8.79%
10th Percentile £11.73 £13.00 £10.23
90th Percentile £61.00 £48.92 £97.80
UK median hourly rate £24.50 £27.00 £25.00
% change year-on-year -9.26% +8.00% -

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM in England.

Contractor daily rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 19 October 2018.

Contractor daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM in England.

Contractor hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 19 October 2018.

Contractor hourly rate histogram for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 19 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -29 73 £400 +9.14% 5
London -6 45 £450 +136.84% 9
Midlands +14 30 £238 -32.14% 2
West Midlands 0 28 £344 -9.54% 2
North West -5 15 £365 - 4
North of England -12 15 £365 -2.67% 5
East of England -5 10 £335 -0.30% 3
South West -19 7 £418 -12.11% 1
East Midlands +5 2 £95 -68.33%
Remedy ITSM
UK

For the 6 months to 19 October 2018, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 180 (100.00%) Remedy
2 132 (73.33%) BMC
3 99 (55.00%) ITSM
4 71 (39.44%) Service Management
5 64 (35.56%) Windows
6 58 (32.22%) ITIL
7 42 (23.33%) Unix
8 41 (22.78%) Linux
9 35 (19.44%) SQL
10 32 (17.78%) Agile Software Development
11 30 (16.67%) ServiceNow
12 29 (16.11%) SOAP
13 27 (15.00%) Degree
13 27 (15.00%) Security Cleared
14 25 (13.89%) SC Cleared
14 25 (13.89%) SLA
15 23 (12.78%) Telecoms
15 23 (12.78%) Problem-Solving
16 21 (11.67%) CA
17 20 (11.11%) Change Management
18 19 (10.56%) Web Services
18 19 (10.56%) Task Automation
19 18 (10.00%) Shell Script
19 18 (10.00%) VMware
20 17 (9.44%) Workflow
20 17 (9.44%) Active Directory
21 16 (8.89%) JavaScript
21 16 (8.89%) Oracle
21 16 (8.89%) Incident Management
21 16 (8.89%) ITIL V3

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.00%) Apache
1 9 (5.00%) JBoss
2 7 (3.89%) Apache ServiceMix
2 7 (3.89%) SharePoint
3 3 (1.67%) Blackberry Enterprise Server
4 2 (1.11%) CMS
4 2 (1.11%) WebSphere
5 1 (0.56%) Apache Spark
5 1 (0.56%) Confluence
5 1 (0.56%) Elasticsearch
5 1 (0.56%) Jupyter
5 1 (0.56%) MS Exchange
5 1 (0.56%) OpenStack
Applications
1 11 (6.11%) Microsoft Office
2 4 (2.22%) Microsoft Excel
3 3 (1.67%) MS Visio
4 2 (1.11%) Microsoft PowerPoint
Business Applications
1 7 (3.89%) Remedy AR System
2 5 (2.78%) Teamcenter
3 4 (2.22%) assyst
4 2 (1.11%) ENOVIA
4 2 (1.11%) Unit4 Business World
Cloud Services
1 12 (6.67%) PaaS
2 7 (3.89%) IaaS
3 5 (2.78%) Office 365
4 2 (1.11%) Cloud Computing
5 1 (0.56%) Amazon AWS
5 1 (0.56%) Microsoft Azure
5 1 (0.56%) SaaS
Communications & Networking
1 9 (5.00%) HTTPS
2 6 (3.33%) Intranet
2 6 (3.33%) LAN
3 4 (2.22%) VPN
4 3 (1.67%) Internet
4 3 (1.67%) Remote Desktop
4 3 (1.67%) SAN
5 2 (1.11%) DNS
5 2 (1.11%) LTE
5 2 (1.11%) Radio Access Network
5 2 (1.11%) Skype
5 2 (1.11%) SSH
5 2 (1.11%) VoIP
5 2 (1.11%) WAN
5 2 (1.11%) Wi-Fi
5 2 (1.11%) Wireless
6 1 (0.56%) Broadband
6 1 (0.56%) Ethernet
6 1 (0.56%) Firewall
6 1 (0.56%) SDH
Database & Business Intelligence
1 4 (2.22%) DB2
1 4 (2.22%) MySQL
1 4 (2.22%) SQL Server
2 3 (1.67%) PostgreSQL
3 2 (1.11%) Hadoop
3 2 (1.11%) Pentaho
4 1 (0.56%) Big Data
4 1 (0.56%) Oracle Exadata
Development Applications
1 12 (6.67%) Jenkins
2 5 (2.78%) JIRA
General
1 23 (12.78%) Telecoms
2 10 (5.56%) Finance
2 10 (5.56%) Front Office
3 9 (5.00%) Back Office
4 6 (3.33%) Banking
5 5 (2.78%) Aerospace
6 3 (1.67%) Billing
6 3 (1.67%) Manufacturing
7 2 (1.11%) Automotive
7 2 (1.11%) French Language
7 2 (1.11%) Publishing
7 2 (1.11%) Retail
8 1 (0.56%) Electronics
8 1 (0.56%) Investment Banking
8 1 (0.56%) Law
Job Titles
1 36 (20.00%) Analyst
2 28 (15.56%) Developer
3 14 (7.78%) Automation Engineer
4 13 (7.22%) Remedy Developer
5 11 (6.11%) Applications Support
5 11 (6.11%) Architect
6 9 (5.00%) Administrator
7 8 (4.44%) Incident Analyst
8 7 (3.89%) Business Analyst
8 7 (3.89%) ITSM Developer
8 7 (3.89%) Support Analyst
9 6 (3.33%) Applications Developer
9 6 (3.33%) Consultant
9 6 (3.33%) Software Engineer
10 5 (2.78%) Incident Manager
10 5 (2.78%) Infrastructure Engineer
10 5 (2.78%) Server Administrator
10 5 (2.78%) Support Engineer
10 5 (2.78%) Windows Engineer
11 4 (2.22%) IT Support
Libraries, Frameworks & Software Standards
1 29 (16.11%) SOAP
2 19 (10.56%) Web Services
3 15 (8.33%) REST
4 14 (7.78%) RESTful
5 12 (6.67%) CSS
5 12 (6.67%) HTML
6 7 (3.89%) Apache Camel
6 7 (3.89%) ODBC
7 6 (3.33%) Spring
8 5 (2.78%) JSON
8 5 (2.78%) LDAP
9 4 (2.22%) JDBC
9 4 (2.22%) OpenID
9 4 (2.22%) SAML
10 3 (1.67%) Middleware
10 3 (1.67%) XML
11 2 (1.11%) .NET
11 2 (1.11%) ActiveMQ
11 2 (1.11%) ASP.NET
11 2 (1.11%) J2EE
Miscellaneous
1 13 (7.22%) Computer Science
2 12 (6.67%) CMDB
2 12 (6.67%) Management Information System
3 11 (6.11%) Mobile App
4 10 (5.56%) Analytical Skills
4 10 (5.56%) Self-Motivation
5 9 (5.00%) Robotics
6 8 (4.44%) Data Centre
7 7 (3.89%) Private Cloud
8 3 (1.67%) iPhone
9 2 (1.11%) Data Structures
9 2 (1.11%) EPoS
9 2 (1.11%) Public Cloud
9 2 (1.11%) Smart Meter
9 2 (1.11%) TM Forum
10 1 (0.56%) Clustering
10 1 (0.56%) Driving Licence
10 1 (0.56%) PMI
10 1 (0.56%) Replication
Operating Systems
1 64 (35.56%) Windows
2 42 (23.33%) Unix
3 41 (22.78%) Linux
4 9 (5.00%) zOS
5 4 (2.22%) Windows Server
6 3 (1.67%) Windows 7
6 3 (1.67%) Windows Server 2008
6 3 (1.67%) Windows Server 2012
7 2 (1.11%) AIX
7 2 (1.11%) Solaris
7 2 (1.11%) SUSE Linux Enterprise Server
7 2 (1.11%) Windows 10
8 1 (0.56%) Android
8 1 (0.56%) Apple iOS
8 1 (0.56%) HPUX
8 1 (0.56%) Red Hat Enterprise Linux
8 1 (0.56%) Windows 8
8 1 (0.56%) Windows Vista
Processes & Methodologies
1 99 (55.00%) ITSM
2 71 (39.44%) Service Management
3 58 (32.22%) ITIL
4 32 (17.78%) Agile Software Development
5 23 (12.78%) Problem-Solving
6 20 (11.11%) Change Management
7 19 (10.56%) Task Automation
8 17 (9.44%) Workflow
9 16 (8.89%) Incident Management
9 16 (8.89%) ITIL V3
10 13 (7.22%) User Acceptance Testing
11 12 (6.67%) Continuous Improvement
12 10 (5.56%) Project Management
12 10 (5.56%) Runbook
12 10 (5.56%) Test Automation
13 9 (5.00%) Collaborative Working
13 9 (5.00%) Configuration Management
13 9 (5.00%) Customer Requirements
13 9 (5.00%) Scrum
13 9 (5.00%) Software Engineering
Programming Languages
1 35 (19.44%) SQL
2 18 (10.00%) Shell Script
3 16 (8.89%) JavaScript
4 12 (6.67%) Java
5 9 (5.00%) ActionScript
5 9 (5.00%) ActionScript 2.0
5 9 (5.00%) JCL
5 9 (5.00%) PL/SQL
6 8 (4.44%) PowerShell
7 4 (2.22%) Ruby
8 2 (1.11%) C
8 2 (1.11%) C#
8 2 (1.11%) Python
9 1 (0.56%) AWK
9 1 (0.56%) Korn
Qualifications
1 27 (15.00%) Degree
1 27 (15.00%) Security Cleared
2 25 (13.89%) SC Cleared
3 13 (7.22%) ITIL Certification
4 11 (6.11%) Computer Science Degree
5 3 (1.67%) PMI Certification
6 2 (1.11%) PMP
6 2 (1.11%) VCP6
6 2 (1.11%) VMware Certified Professional (VCP)
7 1 (0.56%) CCNA
7 1 (0.56%) Cisco Certification
7 1 (0.56%) HNC
7 1 (0.56%) MCP
7 1 (0.56%) MCSA
7 1 (0.56%) MCSE
7 1 (0.56%) Microsoft Certification
7 1 (0.56%) MOS
7 1 (0.56%) PhD
7 1 (0.56%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 25 (13.89%) SLA
2 5 (2.78%) QA
3 2 (1.11%) Data Quality
3 2 (1.11%) ISO/IEC 20000
3 2 (1.11%) PMO
3 2 (1.11%) Sarbanes-Oxley
System Software
1 17 (9.44%) Active Directory
2 9 (5.00%) VMware Infrastructure
3 3 (1.67%) BitLocker
4 2 (1.11%) Firmware
4 2 (1.11%) NFS
4 2 (1.11%) VMware NSX
4 2 (1.11%) vSphere
5 1 (0.56%) Oracle RAC
5 1 (0.56%) Virtual Machines
5 1 (0.56%) VMware ESXi
Systems Management
1 12 (6.67%) Puppet
2 11 (6.11%) Ansible
3 10 (5.56%) SCCM
4 8 (4.44%) Opscode Chef
5 6 (3.33%) BladeLogic
5 6 (3.33%) Terraform
6 5 (2.78%) PTC Integrity
6 5 (2.78%) SCOM
6 5 (2.78%) ServiceCenter
7 4 (2.22%) Nessus
8 3 (1.67%) CA Spectrum
8 3 (1.67%) MAILsweeper
8 3 (1.67%) SCOrch
9 2 (1.11%) Automic
9 2 (1.11%) Netcool
9 2 (1.11%) Single Sign-On
9 2 (1.11%) vRealize
9 2 (1.11%) vRealize Orchestrator
10 1 (0.56%) OpenView
10 1 (0.56%) WSUS
Vendors
1 180 (100.00%) Remedy
2 132 (73.33%) BMC
3 30 (16.67%) ServiceNow
4 21 (11.67%) CA
5 18 (10.00%) VMware
6 16 (8.89%) Oracle
7 11 (6.11%) HP
7 11 (6.11%) Red Hat
8 10 (5.56%) IBM
9 9 (5.00%) ComArch
9 9 (5.00%) IBM Sterling
9 9 (5.00%) Microsoft
9 9 (5.00%) OpenText
9 9 (5.00%) TIBCO
9 9 (5.00%) UiPath
10 7 (3.89%) Cisco
11 6 (3.33%) Apple
12 5 (2.78%) Peregrine
12 5 (2.78%) PTC
12 5 (2.78%) Siemens