Period
to 14 June 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 14 June 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
14 Jun 2021
Same period 2020 Same period 2019
Rank 566 473 655
Rank change year-on-year -93 +182 +95
Contract jobs citing Remedy ITSM 60 113 165
As % of all contract jobs advertised in England 0.12% 0.29% 0.20%
As % of the Business Applications category 1.94% 3.85% 3.00%
Number of daily rates quoted 40 65 111
10th Percentile £282 £163 £200
25th Percentile £434 £280 £313
Median daily rate (50th Percentile) £475 £425 £425
Median % change year-on-year +11.76% - -1.45%
75th Percentile £500 £500 £519
90th Percentile £675 £568 £603
UK median daily rate £475 £425 £425
% change year-on-year +11.76% - -1.45%
Number of hourly rates quoted 4 2 2
10th Percentile £10.10 £16.30 £11.95
25th Percentile £10.26 £20.67 £13.38
Median hourly rate £18.96 £29.20 £16.00
Median % change year-on-year -35.07% +82.47% +28.82%
75th Percentile £27.63 £38.97 £18.88
90th Percentile £27.85 £44.09 £20.45
UK median hourly rate £18.96 £29.20 £10.94
% change year-on-year -35.07% +166.99% -11.96%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 3,099 2,932 5,508
As % of all contract IT jobs advertised in England 6.35% 7.55% 6.65%
Number of daily rates quoted 1,967 1,878 3,454
10th Percentile £313 £325 £325
25th Percentile £406 £413 £406
Median daily rate (50th Percentile) £500 £500 £488
Median % change year-on-year - +2.56% +2.63%
75th Percentile £613 £613 £575
90th Percentile £700 £713 £663
UK median daily rate £500 £500 £485
% change year-on-year - +3.09% +4.30%
Number of hourly rates quoted 43 31 59
10th Percentile £13.50 £12.37 £11.25
25th Percentile £18.53 £20.13 £13.50
Median hourly rate £36.00 £28.50 £23.00
Median % change year-on-year +26.32% +23.91% -8.00%
75th Percentile £58.75 £48.13 £52.73
90th Percentile £65.95 £60.00 £63.75
UK median hourly rate £37.50 £29.25 £27.00
% change year-on-year +28.21% +8.33% +8.00%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Remedy ITSM in England.

Daily rate trend for Remedy ITSM in England

Remedy ITSM
Daily Rate Histogram in England

Daily rate distribution for jobs citing Remedy ITSM in England over the 6 months to 14 June 2021.

Daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Remedy ITSM in England.

Hourly rate trend for Remedy ITSM in England

Remedy ITSM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Remedy ITSM in England over the 6 months to 14 June 2021.

Hourly rate histogram for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 14 June 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -37 22 £475 +18.75% 6
London -68 18 £500 +2.56% 3
East of England +2 7 £425 -3.41%
South West +5 6 £355 -25.26% 1
North of England +9 3 £430 +7.50% 1
Midlands -19 3 £325 +54.76% 2
West Midlands -22 3 £325 +54.76%
North West +3 2 £440 +17.33% 1
Yorkshire +7 1 £125 -75.00%
Remedy ITSM
UK

For the 6 months to 14 June 2021, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 60 (100.00%) Remedy
2 45 (75.00%) BMC
3 30 (50.00%) Security Cleared
4 29 (48.33%) Service Management
5 26 (43.33%) ITIL
5 26 (43.33%) SC Cleared
6 25 (41.67%) ITSM
7 19 (31.67%) CMDB
8 12 (20.00%) ServiceNow
9 11 (18.33%) Change Management
9 11 (18.33%) Microsoft
10 10 (16.67%) Asset Management
10 10 (16.67%) Telecoms
10 10 (16.67%) Social Skills
11 8 (13.33%) Incident Management
11 8 (13.33%) Remedy AR System
11 8 (13.33%) Configuration Management
11 8 (13.33%) Windows
11 8 (13.33%) Problem-Solving
11 8 (13.33%) Public Sector
11 8 (13.33%) SolarWinds
12 7 (11.67%) ITIL V3
12 7 (11.67%) Service Design
12 7 (11.67%) Oracle
12 7 (11.67%) Workflow
12 7 (11.67%) Finance
12 7 (11.67%) Agile Software Development
13 6 (10.00%) SCCM
13 6 (10.00%) Project Delivery
14 5 (8.33%) Influencing Skills

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.67%) SharePoint
2 2 (3.33%) Confluence
3 1 (1.67%) CMS
Applications
1 4 (6.67%) Microsoft Office
2 3 (5.00%) MS Visio
3 2 (3.33%) Microsoft Excel
Business Applications
1 8 (13.33%) Remedy AR System
Cloud Services
1 4 (6.67%) PaaS
1 4 (6.67%) Power Platform
2 1 (1.67%) AWS
2 1 (1.67%) Azure
2 1 (1.67%) Microsoft 365
2 1 (1.67%) Slack
Communications & Networking
1 4 (6.67%) WAN
2 3 (5.00%) 3G
2 3 (5.00%) DHCP
2 3 (5.00%) DNS
2 3 (5.00%) NAS
2 3 (5.00%) SAN
2 3 (5.00%) TCP/IP
2 3 (5.00%) Wireshark
3 2 (3.33%) SMS
4 1 (1.67%) Network Security
Database & Business Intelligence
1 3 (5.00%) Oracle Reports
2 1 (1.67%) SQL Server
Development Applications
1 2 (3.33%) JIRA
General
1 10 (16.67%) Social Skills
1 10 (16.67%) Telecoms
2 8 (13.33%) Public Sector
3 7 (11.67%) Finance
4 5 (8.33%) Analytical Skills
4 5 (8.33%) Influencing Skills
5 3 (5.00%) Back Office
5 3 (5.00%) Banking
5 3 (5.00%) Financial Institution
6 2 (3.33%) Manufacturing
7 1 (1.67%) Electronics
7 1 (1.67%) Marketing
7 1 (1.67%) Presentation Skills
7 1 (1.67%) Retail
Job Titles
1 14 (23.33%) Consultant
2 10 (16.67%) Architect
3 9 (15.00%) Remedy Consultant
4 7 (11.67%) Developer
4 7 (11.67%) Remedy Developer
5 6 (10.00%) Analyst
5 6 (10.00%) Service Manager
5 6 (10.00%) Technical Architect
6 5 (8.33%) Administrator
7 4 (6.67%) Service Transition Manager
7 4 (6.67%) Transition Manager
8 3 (5.00%) Infrastructure Engineer
8 3 (5.00%) ITIL Manager
8 3 (5.00%) Systems Administrator
8 3 (5.00%) Unix Administrator
8 3 (5.00%) Unix Systems Administrator
9 2 (3.33%) Incident Manager
9 2 (3.33%) Project Manager
9 2 (3.33%) Service Analyst
9 2 (3.33%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (3.33%) REST
2 1 (1.67%) Web Services
Miscellaneous
1 19 (31.67%) CMDB
2 5 (8.33%) Data Centre
3 3 (5.00%) Clustering
4 2 (3.33%) Greenfield Project
5 1 (1.67%) BYOD
5 1 (1.67%) Enterprise Software
5 1 (1.67%) iPad
5 1 (1.67%) iPhone
5 1 (1.67%) Management Information System
5 1 (1.67%) PKI
5 1 (1.67%) Smart Meter
Operating Systems
1 8 (13.33%) Windows
2 5 (8.33%) Windows 10
3 3 (5.00%) AIX
3 3 (5.00%) Linux
3 3 (5.00%) Red Hat Enterprise Linux
3 3 (5.00%) Solaris
3 3 (5.00%) Unix
3 3 (5.00%) Windows 8
4 2 (3.33%) Windows Server
5 1 (1.67%) Windows Server 2016
Processes & Methodologies
1 29 (48.33%) Service Management
2 26 (43.33%) ITIL
3 25 (41.67%) ITSM
4 11 (18.33%) Change Management
5 10 (16.67%) Asset Management
6 8 (13.33%) Configuration Management
6 8 (13.33%) Incident Management
6 8 (13.33%) Problem-Solving
7 7 (11.67%) Agile Software Development
7 7 (11.67%) ITIL V3
7 7 (11.67%) Service Design
7 7 (11.67%) Workflow
8 6 (10.00%) Project Delivery
9 4 (6.67%) Capacity Management
9 4 (6.67%) Data Modelling
9 4 (6.67%) Migration
9 4 (6.67%) Problem Management
10 3 (5.00%) Logistics
10 3 (5.00%) Network Management
10 3 (5.00%) Software Distribution
Programming Languages
1 4 (6.67%) Perl
1 4 (6.67%) Shell Script
2 3 (5.00%) Python
Qualifications
1 30 (50.00%) Security Cleared
2 26 (43.33%) SC Cleared
3 3 (5.00%) ITIL Foundation Certificate
4 1 (1.67%) BPSS Clearance
4 1 (1.67%) CompTIA Security+
4 1 (1.67%) Degree
4 1 (1.67%) ITIL Certification
Quality Assurance & Compliance
1 5 (8.33%) SLA
2 2 (3.33%) QA
3 1 (1.67%) Data Quality
3 1 (1.67%) ISO/IEC 20000
3 1 (1.67%) PMO
3 1 (1.67%) Sarbanes-Oxley
System Software
1 3 (5.00%) Active Directory
1 3 (5.00%) Oracle RAC
1 3 (5.00%) Veritas File System
Systems Management
1 6 (10.00%) SCCM
2 3 (5.00%) Ansible
2 3 (5.00%) BladeLogic
3 1 (1.67%) BMC PATROL
3 1 (1.67%) Cisco CUCM
3 1 (1.67%) McAfee ePO
3 1 (1.67%) Netcool
3 1 (1.67%) Netcool/OMNIbus
Vendors
1 60 (100.00%) Remedy
2 45 (75.00%) BMC
3 12 (20.00%) ServiceNow
4 11 (18.33%) Microsoft
5 8 (13.33%) SolarWinds
6 7 (11.67%) Oracle
7 4 (6.67%) IBM
8 3 (5.00%) Dell
8 3 (5.00%) HP
8 3 (5.00%) Red Hat
8 3 (5.00%) Veritas
9 2 (3.33%) SAP
10 1 (1.67%) Apple
10 1 (1.67%) Avaya
10 1 (1.67%) Cisco
10 1 (1.67%) McAfee
10 1 (1.67%) Peregrine
10 1 (1.67%) Siebel
10 1 (1.67%) Siemens
10 1 (1.67%) Wyse