Period
to 22 July 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 22 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 717 661 644
Rank change year-on-year -56 -17 -33
Contract jobs citing Remedy ITSM 154 168 235
As % of all contract IT jobs advertised in England 0.16% 0.19% 0.23%
As % of the Business Applications category 2.51% 2.32% 2.92%
Number of daily rates quoted 65 83 125
England median daily rate £450 £370 £375
Median daily rate % change year-on-year +21.62% -1.33% -6.25%
10th Percentile £211 £65 £206
90th Percentile £542 £535 £550
UK median daily rate £450 £365 £375
% change year-on-year +23.29% -2.67% -6.25%
Number of hourly rates quoted 21 8 13
England median hourly rate £12.42 £16.00 £14.00
Median hourly rate % change year-on-year -22.38% +14.29% +7.69%
10th Percentile £8.39 £11.25 £11.40
90th Percentile £21.00 £21.00 £50.50
UK median hourly rate £12.42 £16.00 £14.00
% change year-on-year -22.38% +14.29% +7.69%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 6,127 7,249 8,056
As % of all contract IT jobs advertised in England 6.50% 8.21% 7.93%
Number of daily rates quoted 3,630 4,244 4,860
England median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% -2.86%
10th Percentile £313 £305 £288
90th Percentile £663 £639 £600
UK median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -2.30%
Number of hourly rates quoted 103 105 90
England median hourly rate £25.00 £30.00 £26.00
Median hourly rate % change year-on-year -16.67% +15.38% +15.56%
10th Percentile £11.05 £13.10 £10.23
90th Percentile £51.00 £62.20 £99.00
UK median hourly rate £25.00 £32.25 £28.75
% change year-on-year -22.48% +12.17% +12.26%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM in England.

Contractor daily rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 22 July 2018.

Contractor daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM in England.

Contractor hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 22 July 2018.

Contractor hourly rate histogram for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -38 66 £400 +11.50% 7
London -45 47 £450 +542.86% 6
Midlands +14 32 £490 +63.33% 4
West Midlands +1 32 £490 +22.50% 4
East of England -3 4 £450 +50.00% 3
North West -16 3 £513 - 3
North of England -22 3 £513 +28.13% 3
South West -3 2 £510 -0.49%
Remedy ITSM
UK

For the 6 months to 22 July 2018, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 154 (100.00%) Remedy
2 112 (72.73%) BMC
3 91 (59.09%) ITSM
4 68 (44.16%) Service Management
5 67 (43.51%) ITIL
6 48 (31.17%) Windows
7 35 (22.73%) SQL
8 34 (22.08%) Linux
9 33 (21.43%) SLA
10 26 (16.88%) Agile Software Development
10 26 (16.88%) Degree
11 25 (16.23%) Unix
12 24 (15.58%) Change Management
12 24 (15.58%) Telecoms
13 23 (14.94%) CMDB
13 23 (14.94%) Active Directory
13 23 (14.94%) ServiceNow
14 21 (13.64%) ITIL V3
14 21 (13.64%) SOAP
14 21 (13.64%) Security Cleared
15 20 (12.99%) SC Cleared
16 16 (10.39%) Web Services
16 16 (10.39%) Microsoft Office
16 16 (10.39%) Finance
16 16 (10.39%) Continuous Improvement
16 16 (10.39%) Task Automation
17 15 (9.74%) JavaScript
18 14 (9.09%) Incident Management
18 14 (9.09%) Problem-Solving
19 13 (8.44%) REST

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.19%) SharePoint
2 7 (4.55%) Apache
3 6 (3.90%) JBoss
4 5 (3.25%) Apache ServiceMix
5 3 (1.95%) Skype for Business
6 2 (1.30%) WebSphere
7 1 (0.65%) Apache Spark
7 1 (0.65%) Blackberry Enterprise Server
7 1 (0.65%) Elasticsearch
7 1 (0.65%) Exchange Server 2013
7 1 (0.65%) Jupyter
7 1 (0.65%) OpenStack
Applications
1 16 (10.39%) Microsoft Office
2 9 (5.84%) Microsoft Excel
3 5 (3.25%) Microsoft PowerPoint
4 4 (2.60%) MS Visio
Business Applications
1 10 (6.49%) assyst
2 7 (4.55%) Remedy AR System
3 2 (1.30%) ENOVIA
4 1 (0.65%) Unit4 Business World
Cloud Services
1 4 (2.60%) Amazon AWS
1 4 (2.60%) Office 365
2 3 (1.95%) IaaS
2 3 (1.95%) Microsoft Azure
2 3 (1.95%) PaaS
3 2 (1.30%) AWS Lambda
3 2 (1.30%) Cloud Computing
3 2 (1.30%) Serverless
4 1 (0.65%) Azure Active Directory
4 1 (0.65%) SaaS
Communications & Networking
1 9 (5.84%) SAN
2 5 (3.25%) Skype
3 4 (2.60%) MVNO
4 3 (1.95%) VPN
5 2 (1.30%) DNS
5 2 (1.30%) Internet
5 2 (1.30%) LAN
5 2 (1.30%) Radio Access Network
5 2 (1.30%) SSH
5 2 (1.30%) Unified Communications
5 2 (1.30%) WAN
5 2 (1.30%) Wi-Fi
6 1 (0.65%) 3G
6 1 (0.65%) DOCSIS
6 1 (0.65%) LTE
6 1 (0.65%) Remote Desktop
6 1 (0.65%) SDH
6 1 (0.65%) Structured Cabling
6 1 (0.65%) VoLTE
6 1 (0.65%) Wireless
Database & Business Intelligence
1 8 (5.19%) SQL Server
2 6 (3.90%) PostgreSQL
3 5 (3.25%) DB2
4 2 (1.30%) BusinessObjects
4 2 (1.30%) Pentaho
5 1 (0.65%) Big Data
5 1 (0.65%) Hadoop
Development Applications
1 9 (5.84%) Jenkins
2 1 (0.65%) JIRA
General
1 24 (15.58%) Telecoms
2 16 (10.39%) Finance
3 10 (6.49%) Front Office
4 9 (5.84%) Back Office
5 6 (3.90%) Banking
6 5 (3.25%) Retail
7 2 (1.30%) Aerospace
7 2 (1.30%) Automotive
7 2 (1.30%) Publishing
8 1 (0.65%) Billing
8 1 (0.65%) Electronics
8 1 (0.65%) Investment Banking
8 1 (0.65%) Law
8 1 (0.65%) Retail Banking
Job Titles
1 26 (16.88%) Developer
2 19 (12.34%) Analyst
3 14 (9.09%) Architect
3 14 (9.09%) Remedy Developer
4 11 (7.14%) Automation Engineer
5 8 (5.19%) Administrator
6 7 (4.55%) Desktop Support
7 6 (3.90%) Applications Developer
7 6 (3.90%) Project Manager
8 5 (3.25%) Business Analyst
8 5 (3.25%) Consultant
8 5 (3.25%) DBA
8 5 (3.25%) Incident Analyst
8 5 (3.25%) IT Support
9 4 (2.60%) DB2 DBA
9 4 (2.60%) Delivery Manager
9 4 (2.60%) IT Administrator
9 4 (2.60%) ITSM Developer
9 4 (2.60%) Remedy Consultant
9 4 (2.60%) Web Applications Developer
Libraries, Frameworks & Software Standards
1 21 (13.64%) SOAP
2 16 (10.39%) Web Services
3 13 (8.44%) REST
4 11 (7.14%) CSS
4 11 (7.14%) HTML
5 8 (5.19%) RESTful
6 5 (3.25%) Apache Camel
7 4 (2.60%) Spring
8 3 (1.95%) .NET
8 3 (1.95%) Middleware
8 3 (1.95%) XML
9 2 (1.30%) ASP.NET
9 2 (1.30%) JSON
10 1 (0.65%) ActiveMQ
10 1 (0.65%) Elastic Stack
10 1 (0.65%) J2EE
10 1 (0.65%) LDAP
10 1 (0.65%) Natural Language Processing
10 1 (0.65%) TensorFlow
10 1 (0.65%) WAP
Miscellaneous
1 23 (14.94%) CMDB
2 13 (8.44%) Analytical Skills
2 13 (8.44%) Computer Science
3 11 (7.14%) Data Centre
3 11 (7.14%) Mobile App
4 10 (6.49%) Management Information System
5 9 (5.84%) Robotics
5 9 (5.84%) Self-Motivation
6 7 (4.55%) Replication
7 5 (3.25%) Greenfield Project
8 4 (2.60%) iPhone
9 3 (1.95%) iPad
9 3 (1.95%) Smart Meter
9 3 (1.95%) Smartphone
10 2 (1.30%) Clustering
10 2 (1.30%) Private Cloud
10 2 (1.30%) Public Cloud
10 2 (1.30%) TM Forum
11 1 (0.65%) EPoS
11 1 (0.65%) PMI
Operating Systems
1 48 (31.17%) Windows
2 34 (22.08%) Linux
3 25 (16.23%) Unix
4 7 (4.55%) AIX
4 7 (4.55%) Red Hat Enterprise Linux
5 6 (3.90%) Windows 7
6 4 (2.60%) Apple iOS
6 4 (2.60%) Windows 8
6 4 (2.60%) Windows Server
7 3 (1.95%) Windows Server 2008
7 3 (1.95%) Windows Server 2012
8 2 (1.30%) SUSE Linux Enterprise Server
8 2 (1.30%) Windows 10
9 1 (0.65%) Android
9 1 (0.65%) Windows XP
Processes & Methodologies
1 91 (59.09%) ITSM
2 68 (44.16%) Service Management
3 67 (43.51%) ITIL
4 26 (16.88%) Agile Software Development
5 24 (15.58%) Change Management
6 21 (13.64%) ITIL V3
7 16 (10.39%) Continuous Improvement
7 16 (10.39%) Task Automation
8 14 (9.09%) Incident Management
8 14 (9.09%) Problem-Solving
9 11 (7.14%) Configuration Management
9 11 (7.14%) Project Management
9 11 (7.14%) Service Delivery
9 11 (7.14%) Test Automation
9 11 (7.14%) User Acceptance Testing
9 11 (7.14%) Workflow
10 10 (6.49%) CRM
11 9 (5.84%) Change Control
11 9 (5.84%) Disaster Recovery
11 9 (5.84%) Problem Management
Programming Languages
1 35 (22.73%) SQL
2 15 (9.74%) JavaScript
3 9 (5.84%) Java
4 8 (5.19%) Shell Script
5 6 (3.90%) PL/SQL
6 5 (3.25%) AWK
6 5 (3.25%) Korn
7 4 (2.60%) Ruby
8 3 (1.95%) PowerShell
9 2 (1.30%) C#
9 2 (1.30%) Python
9 2 (1.30%) VBA
Qualifications
1 26 (16.88%) Degree
2 21 (13.64%) Security Cleared
3 20 (12.99%) SC Cleared
4 11 (7.14%) Computer Science Degree
5 8 (5.19%) ITIL Certification
6 3 (1.95%) MCP
6 3 (1.95%) MCSA
6 3 (1.95%) MCSE
6 3 (1.95%) Microsoft Certification
6 3 (1.95%) PMI Certification
7 2 (1.30%) CCNA
7 2 (1.30%) Cisco Certification
7 2 (1.30%) PMP
7 2 (1.30%) VCP6
7 2 (1.30%) VMware Certified Professional (VCP)
8 1 (0.65%) ITIL Foundation Certificate
8 1 (0.65%) MOS
8 1 (0.65%) PhD
8 1 (0.65%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 33 (21.43%) SLA
2 3 (1.95%) ISO/IEC 20000
3 2 (1.30%) QA
4 1 (0.65%) Data Quality
4 1 (0.65%) Sarbanes-Oxley
System Software
1 23 (14.94%) Active Directory
2 9 (5.84%) VMware Infrastructure
3 2 (1.30%) Firmware
3 2 (1.30%) Hyper-V
3 2 (1.30%) NFS
3 2 (1.30%) VMware NSX
4 1 (0.65%) BitLocker
Systems Management
1 11 (7.14%) Puppet
2 8 (5.19%) Ansible
3 6 (3.90%) Opscode Chef
4 5 (3.25%) Netcool
4 5 (3.25%) SCCM
5 3 (1.95%) Norton AntiVirus
5 3 (1.95%) SCOrch
6 2 (1.30%) Single Sign-On
6 2 (1.30%) Terraform
6 2 (1.30%) vRealize
6 2 (1.30%) vRealize Orchestrator
7 1 (0.65%) Kibana
7 1 (0.65%) logstash
7 1 (0.65%) MAILsweeper
7 1 (0.65%) Microsoft Intune
7 1 (0.65%) NSN NetAct
7 1 (0.65%) OpenView
7 1 (0.65%) SCOM
7 1 (0.65%) SCVMM
7 1 (0.65%) SolarWinds Orion
Vendors
1 154 (100.00%) Remedy
2 112 (72.73%) BMC
3 23 (14.94%) ServiceNow
4 12 (7.79%) Microsoft
5 11 (7.14%) CA
5 11 (7.14%) Red Hat
5 11 (7.14%) VMware
6 10 (6.49%) Oracle
7 9 (5.84%) ComArch
7 9 (5.84%) TIBCO
7 9 (5.84%) UiPath
8 8 (5.19%) HP
9 6 (3.90%) Capita
10 5 (3.25%) Apple
10 5 (3.25%) Cisco
10 5 (3.25%) IBM
10 5 (3.25%) Symantec
11 3 (1.95%) Sage
11 3 (1.95%) Xerox
12 2 (1.30%) SaltStack