Period
to 21 July 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 21 July 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
21 Jul 2017
Same period 2016 Same period 2015
Rank 654 650 595
Rank change year-on-year -4 -55 +18
Contract jobs citing Remedy ITSM 167 230 257
As % of all contract IT jobs advertised in England 0.19% 0.23% 0.25%
As % of the Business Applications category 2.34% 2.87% 3.03%
Number of daily rates quoted 82 123 143
England median daily rate £365 £378 £400
Median daily rate % change year-on-year -3.48% -5.46% -3.03%
10th Percentile £65 £205 £272
90th Percentile £536 £550 £550
UK median daily rate £360 £375 £400
% change year-on-year -4.00% -6.25% -
Number of hourly rates quoted 8 13 5
England median hourly rate £16.00 £14.00 £13.00
Median hourly rate % change year-on-year +14.29% +7.69% -23.53%
10th Percentile £11.25 £11.40 £11.08
90th Percentile £21.00 £50.50 £17.50
UK median hourly rate £16.00 £14.00 £13.00
% change year-on-year +14.29% +7.69% -23.53%

Remedy ITSM is in the business application skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

Contract Business Application Skills
England
Contract job vacancies with a requirement for business application skills 7141 8002 8492
As % of all contract IT job vacancies advertised in England 8.09% 7.88% 8.28%
Number of daily rates quoted 4182 4816 4895
England median daily rate £450 £433 £440
Median daily rate % change year-on-year +4.05% -1.70% +3.53%
10th Percentile £305 £288 £275
90th Percentile £644 £600 £625
UK median daily rate £450 £426 £438
% change year-on-year +5.76% -2.74% +2.94%
Number of hourly rates quoted 104 90 80
England median hourly rate £29.69 £26.00 £22.50
Median hourly rate % change year-on-year +14.19% +15.56% -28.57%
10th Percentile £13.08 £10.23 £12.50
90th Percentile £62.90 £99.00 £66.90
UK median hourly rate £32.25 £28.75 £26.53
% change year-on-year +12.17% +8.39% -15.79%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM in England.

Contractor daily rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 21 July 2017.

Contractor daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM in England.

Contractor hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 21 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +41 83 £358 -0.69% 2
London -45 53 £70 -83.53% 2
East of England -12 12 £300 -31.43% 3
Midlands +30 10 £300 -25.00%
South West +10 10 £513 +286.79%
West Midlands +36 6 £400 -
East Midlands -10 4 £300 -
North of England +47 3 £400 +128.57% 1
North West +18 2 - - 1
Yorkshire +24 1 £400 +109.15%
Remedy ITSM
UK

For the 6 months to 21 July 2017, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Remedy ITSM.

1 167 (100.00%) Remedy
2 119 (71.26%) BMC
3 105 (62.87%) ITIL
4 103 (61.68%) ITSM
5 56 (33.53%) Service Management
6 50 (29.94%) Windows
7 39 (23.35%) ITIL V3
8 36 (21.56%) Microsoft
9 31 (18.56%) Security Cleared
10 30 (17.96%) Project Management
11 29 (17.37%) CMDB
12 28 (16.77%) Service Delivery
13 25 (14.97%) Telecoms
14 22 (13.17%) CA
14 22 (13.17%) SLA
15 21 (12.57%) ITIL Certification
15 21 (12.57%) Peregrine
15 21 (12.57%) Retail
15 21 (12.57%) ServiceCenter
16 20 (11.98%) Knowledge Management
16 20 (11.98%) Incident Management
17 19 (11.38%) Agile Software Development
17 19 (11.38%) Finance
17 19 (11.38%) Microsoft Office
18 18 (10.78%) Apple
18 18 (10.78%) Chat Support
19 17 (10.18%) SDLC
20 16 (9.58%) Analytical Skills
20 16 (9.58%) Degree
21 15 (8.98%) Netcool

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.59%) SharePoint
2 4 (2.40%) Smallworld
3 3 (1.80%) CMS
4 1 (0.60%) Confluence
4 1 (0.60%) SharePoint 2013
4 1 (0.60%) Tomcat
Applications
1 19 (11.38%) Microsoft Office
2 15 (8.98%) Microsoft Excel
3 14 (8.38%) Microsoft PowerPoint
4 1 (0.60%) MS Visio
Business Applications
1 9 (5.39%) Remedy AR System
2 1 (0.60%) assyst
2 1 (0.60%) Oracle Procure-to-Pay
2 1 (0.60%) Oracle Receivables
Cloud Services
1 2 (1.20%) Oracle CX
1 2 (1.20%) Oracle Service Cloud
2 1 (0.60%) Amazon AWS
2 1 (0.60%) CloudSense
2 1 (0.60%) Microsoft Azure
2 1 (0.60%) SaaS
Communications & Networking
1 8 (4.79%) LDAP
2 6 (3.59%) WAN
3 5 (2.99%) TCP/IP
3 5 (2.99%) WLAN
4 4 (2.40%) DNS
4 4 (2.40%) MVNO
5 3 (1.80%) Cisco ASA
5 3 (1.80%) LTE
6 2 (1.20%) Firewall
6 2 (1.20%) SSL
6 2 (1.20%) VoIP
7 1 (0.60%) 3G
7 1 (0.60%) BGP
7 1 (0.60%) Extranet
7 1 (0.60%) HTTP
7 1 (0.60%) Internet
7 1 (0.60%) Intranet
7 1 (0.60%) LAN
7 1 (0.60%) MPLS
7 1 (0.60%) OSPF
Database & Business Intelligence
1 6 (3.59%) DB2
2 5 (2.99%) BusinessObjects
2 5 (2.99%) SQL Server
3 2 (1.20%) SQL Server Reporting Services
4 1 (0.60%) MongoDB
4 1 (0.60%) Oracle Database
4 1 (0.60%) RDBMS
4 1 (0.60%) Relational Database
4 1 (0.60%) SQL Server 2008
4 1 (0.60%) SQL Server 2012
4 1 (0.60%) SQL Server 2014
4 1 (0.60%) SQL Server 2016
4 1 (0.60%) SQL Server Integration Services
Development Applications
1 2 (1.20%) Team Foundation Server
2 1 (0.60%) Bitbucket
2 1 (0.60%) JIRA
General
1 25 (14.97%) Telecoms
2 21 (12.57%) Retail
3 19 (11.38%) Finance
4 5 (2.99%) French Language
5 4 (2.40%) Banking
6 3 (1.80%) Billing
6 3 (1.80%) Pharmaceutical
7 2 (1.20%) Back Office
8 1 (0.60%) Electronics
8 1 (0.60%) Front Office
8 1 (0.60%) Investment Banking
Job Titles
1 44 (26.35%) Analyst
2 21 (12.57%) Service Analyst
3 18 (10.78%) Service Desk Engineer
4 16 (9.58%) Architect
5 15 (8.98%) Service Desk Analyst
6 14 (8.38%) Consultant
6 14 (8.38%) Desktop Support
7 13 (7.78%) Service Architect
8 12 (7.19%) Developer
9 8 (4.79%) Desktop Analyst
9 8 (4.79%) Desktop Support Analyst
9 8 (4.79%) OSS Architect
9 8 (4.79%) Support Analyst
10 7 (4.19%) Administrator
10 7 (4.19%) Business Analyst
10 7 (4.19%) IT Analyst
10 7 (4.19%) Remedy Architect
10 7 (4.19%) Remedy Developer
10 7 (4.19%) Service Manager
11 6 (3.59%) Senior Analyst
Libraries, Frameworks & Software Standards
1 11 (6.59%) Web Services
2 8 (4.79%) HTML
3 7 (4.19%) .NET
3 7 (4.19%) CSS
4 6 (3.59%) ODBC
5 5 (2.99%) Twitter Bootstrap
6 3 (1.80%) AngularJS
6 3 (1.80%) XML
7 2 (1.20%) Hibernate
7 2 (1.20%) HTML5
7 2 (1.20%) jQuery
7 2 (1.20%) JSP
7 2 (1.20%) LESS
7 2 (1.20%) Spring
8 1 (0.60%) Java RMI
8 1 (0.60%) JMS
8 1 (0.60%) JSON
8 1 (0.60%) SAP PI
8 1 (0.60%) SOAP
Miscellaneous
1 29 (17.37%) CMDB
2 16 (9.58%) Analytical Skills
3 11 (6.59%) User Experience
4 7 (4.19%) Management Information System
5 6 (3.59%) Replication
6 5 (2.99%) Greenfield Project
7 4 (2.40%) CESG
7 4 (2.40%) Data Centre
7 4 (2.40%) Fat Client
7 4 (2.40%) Frameworx
7 4 (2.40%) Life Science
7 4 (2.40%) Thin Client
8 3 (1.80%) Computer Science
9 2 (1.20%) Smartphone
10 1 (0.60%) Private Cloud
10 1 (0.60%) RIA
Operating Systems
1 50 (29.94%) Windows
2 10 (5.99%) Unix
3 9 (5.39%) Windows Server
4 7 (4.19%) Apple iOS
5 6 (3.59%) Linux
6 5 (2.99%) Android
6 5 (2.99%) Windows XP
7 4 (2.40%) Windows 7
8 3 (1.80%) Mac OS
8 3 (1.80%) Windows Server 2003
9 2 (1.20%) Windows Server 2008
10 1 (0.60%) Windows Server 2012
Processes & Methodologies
1 105 (62.87%) ITIL
2 103 (61.68%) ITSM
3 56 (33.53%) Service Management
4 39 (23.35%) ITIL V3
5 30 (17.96%) Project Management
6 28 (16.77%) Service Delivery
7 20 (11.98%) Incident Management
7 20 (11.98%) Knowledge Management
8 19 (11.38%) Agile Software Development
9 18 (10.78%) Chat Support
10 17 (10.18%) SDLC
11 14 (8.38%) Continuous Improvement
12 13 (7.78%) Presales
12 13 (7.78%) PRINCE2
13 12 (7.19%) Change Management
13 12 (7.19%) Customer Requirements
13 12 (7.19%) DSDM
14 11 (6.59%) Migration
14 11 (6.59%) Release Management
14 11 (6.59%) Supplier Management
Programming Languages
1 9 (5.39%) Java
1 9 (5.39%) JavaScript
2 8 (4.79%) SQL
3 7 (4.19%) Shell Script
4 2 (1.20%) PHP
4 2 (1.20%) PowerShell
4 2 (1.20%) VB.NET
5 1 (0.60%) C#
5 1 (0.60%) PL/SQL
5 1 (0.60%) VB
5 1 (0.60%) VBScript
Qualifications
1 31 (18.56%) Security Cleared
2 21 (12.57%) ITIL Certification
3 16 (9.58%) Degree
4 14 (8.38%) BPSS Clearance
5 10 (5.99%) SC Cleared
6 7 (4.19%) Microsoft Certification
7 5 (2.99%) DV Cleared
7 5 (2.99%) MCP
8 3 (1.80%) Cisco Certification
8 3 (1.80%) MCSA
8 3 (1.80%) MCSE
9 2 (1.20%) A+ Certification
9 2 (1.20%) CCNA
9 2 (1.20%) ITIL Foundation Certificate
10 1 (0.60%) CCSA
10 1 (0.60%) CCSE
10 1 (0.60%) ISTQB
10 1 (0.60%) ISTQB Foundation Certification
10 1 (0.60%) MBA
10 1 (0.60%) MOS
Quality Assurance & Compliance
1 22 (13.17%) SLA
2 7 (4.19%) ISO/IEC 20000
3 6 (3.59%) QA
4 2 (1.20%) Disclosure Scotland
4 2 (1.20%) GAMP
5 1 (0.60%) ISO/IEC 27001
5 1 (0.60%) PMO
System Software
1 15 (8.98%) Active Directory
2 3 (1.80%) VMware Infrastructure
3 1 (0.60%) Firmware
3 1 (0.60%) VMware Workstation
Systems Management
1 21 (12.57%) ServiceCenter
2 15 (8.98%) Netcool
3 6 (3.59%) Ansible
4 5 (2.99%) AirWatch
4 5 (2.99%) BladeLogic
4 5 (2.99%) Nessus
4 5 (2.99%) SCCM
5 3 (1.80%) SCOM
6 2 (1.20%) HP Quality Center
6 2 (1.20%) Tivoli
7 1 (0.60%) Amdocs OSS
7 1 (0.60%) BMC PATROL
7 1 (0.60%) Cisco Prime
7 1 (0.60%) Puppet
7 1 (0.60%) SCVMM
Vendors
1 167 (100.00%) Remedy
2 119 (71.26%) BMC
3 36 (21.56%) Microsoft
4 22 (13.17%) CA
5 21 (12.57%) Peregrine
6 18 (10.78%) Apple
7 14 (8.38%) ServiceNow
8 12 (7.19%) Oracle
9 9 (5.39%) HP
10 6 (3.59%) Cisco
11 5 (2.99%) VMware
12 4 (2.40%) Intergraph
12 4 (2.40%) SAP
13 3 (1.80%) Motorola
14 2 (1.20%) SolarWinds
15 1 (0.60%) Cramer
15 1 (0.60%) FactSet
15 1 (0.60%) MobileIron
15 1 (0.60%) Nintex
15 1 (0.60%) Palo Alto