Period
to 21 September 2019

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 21 September 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
21 Sep 2019
Same period 2018 Same period 2017
Rank 604 701 672
Rank change year-on-year +97 -29 +5
Contract jobs citing Remedy ITSM 195 183 172
As % of all contract IT jobs advertised in England 0.24% 0.19% 0.19%
As % of the Business Applications category 3.44% 3.03% 2.28%
Number of daily rates quoted 140 86 97
England median daily rate £450 £407 £360
Median daily rate % change year-on-year +10.70% +12.92% -0.69%
10th Percentile £262 £165 £65
90th Percentile £600 £516 £549
UK median daily rate £450 £407 £360
% change year-on-year +10.70% +12.92% -1.37%
Number of hourly rates quoted 7 15 5
England median hourly rate £21.00 £12.50 £15.00
Median hourly rate % change year-on-year +68.00% -16.67% -
10th Percentile £14.60 £8.39 £11.25
90th Percentile £64.46 £21.00 £16.00
UK median hourly rate £19.85 £12.98 £15.00
% change year-on-year +52.99% -13.50% -

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 5,664 6,041 7,538
As % of all contract IT jobs advertised in England 7.04% 6.43% 8.30%
Number of daily rates quoted 3,435 3,539 4,509
England median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.56% +2.27%
10th Percentile £325 £313 £305
90th Percentile £650 £674 £650
UK median daily rate £497 £475 £450
% change year-on-year +4.53% +5.56% +2.27%
Number of hourly rates quoted 74 89 97
England median hourly rate £35.00 £24.50 £25.00
Median hourly rate % change year-on-year +42.86% -2.00% -
10th Percentile £11.25 £11.67 £13.00
90th Percentile £63.75 £65.50 £57.50
UK median hourly rate £33.75 £24.50 £27.00
% change year-on-year +37.76% -9.26% +5.63%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM in England.

Contractor daily rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 21 September 2019.

Contractor daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM in England.

Contractor hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 21 September 2019.

Contractor hourly rate histogram for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 21 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +10 65 £457 +14.19% 4
London +55 51 £450 - 7
Midlands +34 29 £294 -39.12% 2
East of England +35 19 £500 +44.93% 2
East Midlands +35 19 £293 +207.89% 1
South West +5 15 £500 -1.96% 3
North of England +37 14 £425 +16.44%
West Midlands +14 10 £325 -33.67% 1
North West +17 9 £425 +16.44%
Yorkshire - 5 £350 -
Remedy ITSM
UK

For the 6 months to 21 September 2019, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 195 (100.00%) Remedy
2 135 (69.23%) BMC
3 103 (52.82%) ITSM
4 87 (44.62%) ITIL
5 54 (27.69%) Service Management
6 52 (26.67%) CMDB
7 51 (26.15%) Windows
8 43 (22.05%) ServiceNow
9 35 (17.95%) Security Cleared
9 35 (17.95%) Finance
10 32 (16.41%) ITIL V3
11 31 (15.90%) SC Cleared
12 29 (14.87%) Telecoms
12 29 (14.87%) SQL
13 28 (14.36%) Microsoft
14 27 (13.85%) Agile Software Development
15 26 (13.33%) Configuration Management
16 25 (12.82%) Web Services
17 23 (11.79%) Active Directory
17 23 (11.79%) Stakeholder Management
18 22 (11.28%) Asset Management
18 22 (11.28%) Incident Management
18 22 (11.28%) DevOps
19 21 (10.77%) Service Delivery
20 19 (9.74%) Data Modelling
20 19 (9.74%) Workflow
20 19 (9.74%) Analytical Skills
21 18 (9.23%) Change Management
21 18 (9.23%) Linux
22 17 (8.72%) Oracle

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (5.64%) SharePoint
2 8 (4.10%) IIS
3 5 (2.56%) MS Exchange
4 3 (1.54%) CMS
4 3 (1.54%) Exchange Server 2003
4 3 (1.54%) Exchange Server 2007
4 3 (1.54%) IBM Notes
5 2 (1.03%) Skype for Business
6 1 (0.51%) Blackberry Enterprise Server
6 1 (0.51%) Confluence
6 1 (0.51%) Exchange Server 2010
6 1 (0.51%) Exchange Server 2013
Applications
1 16 (8.21%) Microsoft Office
2 13 (6.67%) Microsoft Excel
3 9 (4.62%) MS Visio
4 6 (3.08%) Microsoft PowerPoint
5 3 (1.54%) Microsoft Project
6 2 (1.03%) Acrobat
6 2 (1.03%) Adobe Creative Suite
6 2 (1.03%) Chatbot
Business Applications
1 6 (3.08%) Remedy AR System
2 2 (1.03%) Dynamics CRM
Cloud Services
1 10 (5.13%) Office 365
2 8 (4.10%) Azure
3 5 (2.56%) GitHub
3 5 (2.56%) npm
4 4 (2.05%) OneDrive
5 2 (1.03%) Adobe Creative Cloud
5 2 (1.03%) Azure Active Directory
5 2 (1.03%) Dynamics 365
5 2 (1.03%) Microsoft Flow
5 2 (1.03%) Power Platform
6 1 (0.51%) AWS
6 1 (0.51%) SaaS
Communications & Networking
1 14 (7.18%) Internet
2 10 (5.13%) VPN
3 8 (4.10%) HTTPS
4 7 (3.59%) 4G
4 7 (3.59%) Radio Access Network
5 5 (2.56%) Remote Desktop
5 5 (2.56%) SNMP
5 5 (2.56%) WebEx
6 4 (2.05%) LAN
6 4 (2.05%) Wireless
7 3 (1.54%) Firewall
7 3 (1.54%) WAN
8 2 (1.03%) BGP
8 2 (1.03%) DNS
8 2 (1.03%) OSPF
8 2 (1.03%) SAN
8 2 (1.03%) Skype
8 2 (1.03%) TCP/IP
9 1 (0.51%) Cisco ISE
9 1 (0.51%) Cisco Wireless
Database & Business Intelligence
1 12 (6.15%) SQL Server
2 7 (3.59%) Pentaho
3 2 (1.03%) Power BI
4 1 (0.51%) Oracle Database
4 1 (0.51%) SQL Server Integration Services
4 1 (0.51%) SQL Server Reporting Services
Development Applications
1 12 (6.15%) JIRA
2 7 (3.59%) Git (software)
2 7 (3.59%) Team Foundation Server
3 5 (2.56%) Maven
3 5 (2.56%) MSBuild
3 5 (2.56%) Subversion
4 2 (1.03%) Visual Studio Team System
5 1 (0.51%) Hudson
General
1 35 (17.95%) Finance
2 29 (14.87%) Telecoms
3 13 (6.67%) Public Sector
4 6 (3.08%) Military
5 3 (1.54%) Electronics
5 3 (1.54%) Manufacturing
5 3 (1.54%) Marketing
6 2 (1.03%) Advertising
6 2 (1.03%) Banking
6 2 (1.03%) Legal
7 1 (0.51%) Billing
7 1 (0.51%) Investment Banking
7 1 (0.51%) Retail
Job Titles
1 43 (22.05%) Analyst
2 21 (10.77%) Consultant
3 19 (9.74%) Business Analyst
4 15 (7.69%) Architect
5 12 (6.15%) Remedy Consultant
5 12 (6.15%) Service Manager
6 11 (5.64%) Delivery Manager
6 11 (5.64%) Developer
7 10 (5.13%) Service Analyst
8 9 (4.62%) Applications Support
8 9 (4.62%) Configuration Manager
8 9 (4.62%) Project Manager
9 7 (3.59%) Asset and Configuration Manager
9 7 (3.59%) Deployment Analyst
9 7 (3.59%) Designer
9 7 (3.59%) Desktop Support
10 6 (3.08%) Commissioning Engineer
10 6 (3.08%) DevOps Engineer
10 6 (3.08%) Service Delivery Manager
10 6 (3.08%) Support Analyst
Libraries, Frameworks & Software Standards
1 25 (12.82%) Web Services
2 14 (7.18%) REST
3 13 (6.67%) SOAP
4 10 (5.13%) XML
5 7 (3.59%) .NET
6 5 (2.56%) JSON
6 5 (2.56%) Node.js
6 5 (2.56%) RESTful
7 4 (2.05%) SailPoint
8 3 (1.54%) CSS
8 3 (1.54%) HTML
9 2 (1.03%) ADO
9 2 (1.03%) Entity Framework
9 2 (1.03%) HTML5
9 2 (1.03%) jQuery
10 1 (0.51%) 802.1X
10 1 (0.51%) Ajax
Miscellaneous
1 52 (26.67%) CMDB
2 19 (9.74%) Analytical Skills
3 10 (5.13%) Management Information System
3 10 (5.13%) User Experience
4 7 (3.59%) TM Forum
5 6 (3.08%) Data Centre
5 6 (3.08%) Self-Motivation
6 3 (1.54%) Blackberry
6 3 (1.54%) iPad
6 3 (1.54%) NHS
7 2 (1.03%) CCTV
7 2 (1.03%) Greenfield Project
7 2 (1.03%) PDA
8 1 (0.51%) Clustering
8 1 (0.51%) Enterprise Software
8 1 (0.51%) iPhone
8 1 (0.51%) Private Cloud
8 1 (0.51%) Security Operations Centre
Operating Systems
1 51 (26.15%) Windows
2 18 (9.23%) Linux
3 12 (6.15%) Unix
3 12 (6.15%) Windows 10
4 10 (5.13%) Windows 7
5 8 (4.10%) Windows Server
5 8 (4.10%) zOS
6 7 (3.59%) Windows Server 2003
6 7 (3.59%) Windows XP
7 6 (3.08%) Windows Server 2008
8 4 (2.05%) Mac OS
8 4 (2.05%) Windows 2000
9 3 (1.54%) Android
9 3 (1.54%) Apple iOS
9 3 (1.54%) Mac OS X
9 3 (1.54%) Windows Vista
10 2 (1.03%) Windows Server 2012
11 1 (0.51%) AIX
11 1 (0.51%) VMS
11 1 (0.51%) Windows 8
Processes & Methodologies
1 103 (52.82%) ITSM
2 87 (44.62%) ITIL
3 54 (27.69%) Service Management
4 32 (16.41%) ITIL V3
5 27 (13.85%) Agile Software Development
6 26 (13.33%) Configuration Management
7 23 (11.79%) Stakeholder Management
8 22 (11.28%) Asset Management
8 22 (11.28%) DevOps
8 22 (11.28%) Incident Management
9 21 (10.77%) Service Delivery
10 19 (9.74%) Data Modelling
10 19 (9.74%) Workflow
11 18 (9.23%) Change Management
12 15 (7.69%) TDD
13 13 (6.67%) Problem Management
13 13 (6.67%) Project Management
13 13 (6.67%) Service Design
14 12 (6.15%) Migration
14 12 (6.15%) Validation
Programming Languages
1 29 (14.87%) SQL
2 14 (7.18%) JavaScript
3 11 (5.64%) PowerShell
4 10 (5.13%) Shell Script
5 9 (4.62%) Perl
6 8 (4.10%) ActionScript
6 8 (4.10%) ActionScript 2.0
6 8 (4.10%) Python
7 7 (3.59%) Java
8 6 (3.08%) JCL
9 2 (1.03%) C#
9 2 (1.03%) PHP
10 1 (0.51%) C
10 1 (0.51%) T-SQL
10 1 (0.51%) VB
10 1 (0.51%) VBScript
Qualifications
1 35 (17.95%) Security Cleared
2 31 (15.90%) SC Cleared
3 9 (4.62%) ITIL Certification
4 8 (4.10%) Degree
5 7 (3.59%) ISEB
6 6 (3.08%) Cisco Certification
6 6 (3.08%) IIBA
7 5 (2.56%) MCSE
7 5 (2.56%) Microsoft Certification
8 4 (2.05%) A+ Certification
8 4 (2.05%) CCNA
8 4 (2.05%) CISA
8 4 (2.05%) CISM
8 4 (2.05%) CISSP
8 4 (2.05%) CRISC
9 3 (1.54%) BPSS Clearance
9 3 (1.54%) MBA
9 3 (1.54%) VMware Certified Professional (VCP)
10 2 (1.03%) HNC
10 2 (1.03%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 16 (8.21%) SLA
2 3 (1.54%) ISO/IEC 20000
3 2 (1.03%) Data Quality
3 2 (1.03%) GDPR
4 1 (0.51%) Disclosure Scotland
4 1 (0.51%) HIPAA
System Software
1 23 (11.79%) Active Directory
2 12 (6.15%) VMware Infrastructure
3 5 (2.56%) NDS
4 4 (2.05%) VMware ESXi
5 3 (1.54%) NetIQ eDirectory
6 1 (0.51%) BitLocker
6 1 (0.51%) Firmware
6 1 (0.51%) VMware Server
Systems Management
1 13 (6.67%) Control-M
1 13 (6.67%) Netcool
2 8 (4.10%) NetIQ Identity Manager
2 8 (4.10%) OpenView
3 7 (3.59%) Avamar
4 5 (2.56%) ITRS Geneos
4 5 (2.56%) Nagios
4 5 (2.56%) SCCM
4 5 (2.56%) ZABBIX
5 4 (2.05%) Amdocs OSS
5 4 (2.05%) Netcool/OMNIbus
5 4 (2.05%) ServiceCenter
6 3 (1.54%) Microsoft Intune
6 3 (1.54%) Systems Management Server (SMS)
6 3 (1.54%) vRealize
6 3 (1.54%) vRealize Orchestrator
7 2 (1.03%) BMC PATROL
7 2 (1.03%) Jamf Pro
7 2 (1.03%) Tivoli
8 1 (0.51%) NetBackup
Vendors
1 195 (100.00%) Remedy
2 135 (69.23%) BMC
3 43 (22.05%) ServiceNow
4 28 (14.36%) Microsoft
5 17 (8.72%) Oracle
6 16 (8.21%) HP
6 16 (8.21%) VMware
7 15 (7.69%) Splunk
8 13 (6.67%) IBM
9 12 (6.15%) Cisco
10 9 (4.62%) EMC
11 8 (4.10%) IBM Sterling
11 8 (4.10%) NetIQ
11 8 (4.10%) OpenText
12 7 (3.59%) Citrix
13 6 (3.08%) Apple
13 6 (3.08%) SAP
14 5 (2.56%) Perforce
14 5 (2.56%) xMatters
15 4 (2.05%) Bomgar