Period
to 22 April 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 22 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 732 682 615
Rank change year-on-year -50 -67 -42
Contract jobs citing Remedy ITSM 116 134 241
As % of all contract IT jobs advertised in England 0.13% 0.16% 0.25%
As % of the Business Applications category 1.80% 1.88% 3.12%
Number of daily rates quoted 61 71 137
England median daily rate £425 £400 £400
Median daily rate % change year-on-year +6.25% - -
10th Percentile £150 £150 £168
90th Percentile £513 £563 £538
UK median daily rate £425 £400 £400
% change year-on-year +6.25% - -
Number of hourly rates quoted 23 10 11
England median hourly rate £12.42 £16.28 £12.00
Median hourly rate % change year-on-year -23.69% +35.63% -11.11%
10th Percentile £8.39 £12.50 £9.00
90th Percentile £20.00 £21.35 £76.25
UK median hourly rate £12.21 £16.55 £14.00
% change year-on-year -26.22% +18.21% +3.70%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 6,451 7,134 7,716
As % of all contract IT jobs advertised in England 6.96% 8.37% 7.86%
Number of daily rates quoted 3,852 4,257 4,584
England median daily rate £475 £450 £438
Median daily rate % change year-on-year +5.56% +2.86% -
10th Percentile £313 £307 £290
90th Percentile £650 £625 £613
UK median daily rate £475 £450 £438
% change year-on-year +5.56% +2.86% -
Number of hourly rates quoted 92 92 97
England median hourly rate £24.50 £31.00 £30.00
Median hourly rate % change year-on-year -20.97% +3.33% +57.89%
10th Percentile £9.85 £10.14 £13.50
90th Percentile £60.05 £57.95 £69.07
UK median hourly rate £25.00 £31.48 £31.86
% change year-on-year -20.57% -1.19% +31.82%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM in England.

Contractor daily rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 22 April 2018.

Contractor daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM in England.

Contractor hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Remedy ITSM in England over the 6 months to 22 April 2018.

Contractor hourly rate histogram for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -30 41 £415 +3.75% 3
London -57 37 £395 +5.33% 3
Midlands -14 17 £463 -0.54% 5
West Midlands -1 16 £475 +11.76% 2
East of England -7 13 £425 -5.56%
South West +13 7 £320 -39.05%
East Midlands -8 1 £425 -20.93% 3
North of England -18 1 £150 -62.50%
North East - 1 £150 -
Remedy ITSM
UK

For the 6 months to 22 April 2018, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 116 (100.00%) Remedy
2 78 (67.24%) BMC
3 77 (66.38%) ITIL
4 71 (61.21%) ITSM
5 48 (41.38%) Service Management
6 34 (29.31%) Windows
7 26 (22.41%) ITIL V3
8 21 (18.10%) Active Directory
9 20 (17.24%) CMDB
10 19 (16.38%) Microsoft
11 18 (15.52%) ServiceNow
12 17 (14.66%) SLA
12 17 (14.66%) Microsoft Office
13 15 (12.93%) Linux
13 15 (12.93%) Security Cleared
13 15 (12.93%) Service Design
14 14 (12.07%) SC Cleared
14 14 (12.07%) Incident Management
14 14 (12.07%) Finance
15 12 (10.34%) CRM
15 12 (10.34%) assyst
16 11 (9.48%) Cisco
16 11 (9.48%) Telecoms
16 11 (9.48%) Service Delivery
17 10 (8.62%) Change Management
17 10 (8.62%) Microsoft Excel
17 10 (8.62%) Knowledge Management
18 9 (7.76%) Agile Software Development
18 9 (7.76%) Problem Management
18 9 (7.76%) HP

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.03%) SharePoint
2 4 (3.45%) Exchange Server 2013
3 3 (2.59%) Skype for Business
4 2 (1.72%) Confluence
5 1 (0.86%) BizTalk Server
5 1 (0.86%) IIS
5 1 (0.86%) WebSphere
Applications
1 17 (14.66%) Microsoft Office
2 10 (8.62%) Microsoft Excel
3 5 (4.31%) Microsoft PowerPoint
4 2 (1.72%) MS Visio
5 1 (0.86%) Acrobat
5 1 (0.86%) Spreadsheet
Business Applications
1 12 (10.34%) assyst
2 5 (4.31%) Remedy AR System
Cloud Services
1 5 (4.31%) Microsoft Azure
2 4 (3.45%) Azure Active Directory
2 4 (3.45%) Office 365
3 3 (2.59%) Amazon AWS
4 2 (1.72%) AWS Lambda
4 2 (1.72%) Serverless
Communications & Networking
1 7 (6.03%) SAN
2 5 (4.31%) MVNO
3 3 (2.59%) Firewall
3 3 (2.59%) Skype
3 3 (2.59%) Unified Communications
4 2 (1.72%) DNS
4 2 (1.72%) Wi-Fi
5 1 (0.86%) Broadband
5 1 (0.86%) Internet
5 1 (0.86%) LAN
5 1 (0.86%) LTE
5 1 (0.86%) PBX
5 1 (0.86%) SMS
5 1 (0.86%) SNMP
5 1 (0.86%) VPN
5 1 (0.86%) WAN
Database & Business Intelligence
1 7 (6.03%) SQL Server
2 5 (4.31%) DB2
2 5 (4.31%) PostgreSQL
3 2 (1.72%) BusinessObjects
4 1 (0.86%) Crystal Reports
4 1 (0.86%) SQL Server 2014
Development Applications
1 2 (1.72%) JIRA
1 2 (1.72%) Zephyr
2 1 (0.86%) Jenkins
2 1 (0.86%) Team Foundation Server
General
1 14 (12.07%) Finance
2 11 (9.48%) Telecoms
3 7 (6.03%) Retail
4 4 (3.45%) Banking
5 1 (0.86%) Billing
5 1 (0.86%) Pharmaceutical
5 1 (0.86%) Retail Banking
Job Titles
1 15 (12.93%) Analyst
2 11 (9.48%) Architect
3 9 (7.76%) Developer
4 8 (6.90%) Administrator
5 7 (6.03%) Remedy Developer
6 6 (5.17%) Desktop Support
6 6 (5.17%) Service Transition Leader
7 5 (4.31%) Consultant
7 5 (4.31%) DBA
7 5 (4.31%) Remedy Architect
7 5 (4.31%) Service Manager
8 4 (3.45%) DB2 DBA
8 4 (3.45%) Delivery Manager
8 4 (3.45%) Infrastructure Engineer
8 4 (3.45%) IT Administrator
8 4 (3.45%) Service Analyst
8 4 (3.45%) Service Desk Engineer
8 4 (3.45%) Services Delivery Manager
9 3 (2.59%) 1st Line Support
9 3 (2.59%) Support Analyst
Libraries, Frameworks & Software Standards
1 5 (4.31%) Web Services
2 4 (3.45%) WAP
3 2 (1.72%) .NET
3 2 (1.72%) JSON
3 2 (1.72%) REST
3 2 (1.72%) SOAP
4 1 (0.86%) Ajax
4 1 (0.86%) ASP.NET Web API
4 1 (0.86%) CSS
4 1 (0.86%) Entity Framework
4 1 (0.86%) HTML
4 1 (0.86%) jQuery
4 1 (0.86%) WCF
4 1 (0.86%) XML
Miscellaneous
1 20 (17.24%) CMDB
2 9 (7.76%) Analytical Skills
2 9 (7.76%) Data Centre
3 7 (6.03%) Replication
4 6 (5.17%) Greenfield Project
4 6 (5.17%) Management Information System
5 4 (3.45%) Virtual Team
6 3 (2.59%) EPoS
6 3 (2.59%) iPad
6 3 (2.59%) iPhone
6 3 (2.59%) Mobile App
6 3 (2.59%) Smartphone
7 2 (1.72%) Clustering
7 2 (1.72%) Computer Science
7 2 (1.72%) FMCG
7 2 (1.72%) Smart Meter
8 1 (0.86%) Blackberry
8 1 (0.86%) PDA
Operating Systems
1 34 (29.31%) Windows
2 15 (12.93%) Linux
3 7 (6.03%) AIX
4 6 (5.17%) Red Hat Enterprise Linux
5 5 (4.31%) Unix
5 5 (4.31%) Windows Vista
6 4 (3.45%) Windows 7
7 3 (2.59%) Apple iOS
7 3 (2.59%) Windows 8
7 3 (2.59%) Windows Server
8 2 (1.72%) Windows XP
9 1 (0.86%) Windows Server 2008
9 1 (0.86%) Windows Server 2012
Processes & Methodologies
1 77 (66.38%) ITIL
2 71 (61.21%) ITSM
3 48 (41.38%) Service Management
4 26 (22.41%) ITIL V3
5 15 (12.93%) Service Design
6 14 (12.07%) Incident Management
7 12 (10.34%) CRM
8 11 (9.48%) Service Delivery
9 10 (8.62%) Change Management
9 10 (8.62%) Knowledge Management
10 9 (7.76%) Agile Software Development
10 9 (7.76%) Problem Management
11 8 (6.90%) Acceptance Criteria
11 8 (6.90%) PRINCE2
12 7 (6.03%) Asset Management
12 7 (6.03%) Data Modelling
12 7 (6.03%) Disaster Recovery
13 6 (5.17%) Configuration Management
13 6 (5.17%) Continuous Improvement
13 6 (5.17%) High Availability
Programming Languages
1 9 (7.76%) SQL
2 7 (6.03%) Java
2 7 (6.03%) Shell Script
3 5 (4.31%) AWK
3 5 (4.31%) Korn
4 2 (1.72%) VBA
5 1 (0.86%) C#
5 1 (0.86%) JavaScript
Qualifications
1 15 (12.93%) Security Cleared
2 14 (12.07%) SC Cleared
3 6 (5.17%) ITIL Certification
4 3 (2.59%) ITIL Foundation Certificate
5 2 (1.72%) CCNA
5 2 (1.72%) Cisco Certification
5 2 (1.72%) Degree
5 2 (1.72%) MCP
5 2 (1.72%) MCSA
5 2 (1.72%) MCSE
5 2 (1.72%) Microsoft Certification
6 1 (0.86%) PRINCE2 Certification
Quality Assurance & Compliance
1 17 (14.66%) SLA
2 3 (2.59%) QA
3 2 (1.72%) ISO/IEC 20000
System Software
1 21 (18.10%) Active Directory
2 8 (6.90%) VMware Infrastructure
3 5 (4.31%) Hyper-V
4 1 (0.86%) vSphere
Systems Management
1 6 (5.17%) Netcool
2 4 (3.45%) Microsoft Intune
2 4 (3.45%) ServiceCenter
3 3 (2.59%) Norton AntiVirus
3 3 (2.59%) Puppet
4 2 (1.72%) Ansible
4 2 (1.72%) Control-M
4 2 (1.72%) Opscode Chef
5 1 (0.86%) HP ALM
5 1 (0.86%) HP Quality Center
5 1 (0.86%) Single Sign-On
5 1 (0.86%) SolarWinds Orion
Vendors
1 116 (100.00%) Remedy
2 78 (67.24%) BMC
3 19 (16.38%) Microsoft
4 18 (15.52%) ServiceNow
5 11 (9.48%) Cisco
6 9 (7.76%) HP
6 9 (7.76%) IBM
7 8 (6.90%) VMware
8 7 (6.03%) Apple
9 6 (5.17%) Red Hat
10 5 (4.31%) CA
10 5 (4.31%) Symantec
11 4 (3.45%) NetApp
11 4 (3.45%) Peregrine
12 3 (2.59%) Xerox
13 2 (1.72%) Ab Initio
13 2 (1.72%) EMC
13 2 (1.72%) FairCom
13 2 (1.72%) Oracle
13 2 (1.72%) SaltStack