Period
to 22 October 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 22 October 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
22 Oct 2020
Same period 2019 Same period 2018
Rank 443 604 677
Rank change year-on-year +161 +73 +2
Contract jobs citing Remedy ITSM 48 184 179
As % of all contract jobs advertised in England 0.18% 0.24% 0.19%
As % of the Business Applications category 2.62% 3.30% 3.00%
Number of daily rates quoted 29 139 86
Median daily rate £455 £450 £400
Median daily rate % change year-on-year +1.11% +12.50% +8.11%
10th Percentile £169 £263 £200
90th Percentile £625 £618 £495
UK median daily rate £455 £450 £400
% change year-on-year +1.11% +12.50% +7.53%
Number of hourly rates quoted 4 9 8
Median hourly rate £24.33 £23.50 £12.98
Median hourly rate % change year-on-year +3.51% +81.12% +3.80%
10th Percentile £12.50 £15.80 £10.39
90th Percentile £35.00 £45.70 £22.17
UK median hourly rate £24.33 £23.50 £13.48
% change year-on-year +3.51% +74.40% +7.80%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 1,830 5,578 5,963
As % of all contract IT jobs advertised in England 6.70% 7.21% 6.32%
Number of daily rates quoted 1,129 3,359 3,529
Median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% +2.70%
10th Percentile £313 £325 £313
90th Percentile £725 £661 £660
UK median daily rate £500 £500 £475
% change year-on-year - +5.26% +3.26%
Number of hourly rates quoted 29 81 71
Median hourly rate £35.00 £32.50 £24.00
Median hourly rate % change year-on-year +7.69% +35.42% -7.69%
10th Percentile £16.56 £11.31 £11.67
90th Percentile £65.37 £63.75 £61.25
Median hourly rate £35.00 £31.75 £24.00
% change year-on-year +10.24% +32.29% -11.93%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Remedy ITSM in England.

Daily rate trend for Remedy ITSM in England

Remedy ITSM
Daily Rate Histogram in England

Daily rate distribution for jobs citing Remedy ITSM in England over the 6 months to 22 October 2020.

Daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Remedy ITSM in England.

Hourly rate trend for Remedy ITSM in England

Remedy ITSM
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Remedy ITSM in England over the 6 months to 22 October 2020.

Hourly rate histogram for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 22 October 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +136 20 £325 -27.78% 4
South West +89 9 £475 -15.56%
East of England +81 8 £350 -22.22%
London +177 6 £290 -35.56% 2
North of England +110 3 £478 +6.11% 3
Yorkshire +72 3 £478 +6.11% 1
Midlands +70 1 - -
West Midlands +65 1 - -
Remedy ITSM
UK

For the 6 months to 22 October 2020, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 48 (100.00%) Remedy
2 30 (62.50%) BMC
3 29 (60.42%) ITSM
4 21 (43.75%) Security Cleared
5 16 (33.33%) SC Cleared
5 16 (33.33%) Service Management
5 16 (33.33%) ITIL
6 15 (31.25%) Telecoms
7 12 (25.00%) CMDB
8 10 (20.83%) Microsoft
8 10 (20.83%) ServiceNow
9 9 (18.75%) DevOps
9 9 (18.75%) Analytical Skills
9 9 (18.75%) Migration
9 9 (18.75%) Asset Management
10 8 (16.67%) SLA
11 7 (14.58%) Project Management
11 7 (14.58%) Incident Management
11 7 (14.58%) Workflow
11 7 (14.58%) Change Control
11 7 (14.58%) Remedy AR System
11 7 (14.58%) Problem-Solving
12 6 (12.50%) Problem Management
12 6 (12.50%) Finance
12 6 (12.50%) Change Management
12 6 (12.50%) PRINCE2
13 5 (10.42%) Configuration Management
13 5 (10.42%) Electronics
13 5 (10.42%) Validation
13 5 (10.42%) Data Centre

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.17%) SharePoint
2 1 (2.08%) Exchange Server 2003
2 1 (2.08%) Exchange Server 2007
2 1 (2.08%) MS Exchange
2 1 (2.08%) Oracle SOA Suite
2 1 (2.08%) Tomcat
Applications
1 4 (8.33%) Microsoft Office
2 3 (6.25%) Microsoft PowerPoint
3 2 (4.17%) Microsoft Project
3 2 (4.17%) Spreadsheet
4 1 (2.08%) Acrobat
4 1 (2.08%) Microsoft Excel
4 1 (2.08%) MS Visio
Business Applications
1 7 (14.58%) Remedy AR System
Cloud Services
1 4 (8.33%) Office 365
2 3 (6.25%) Azure
3 1 (2.08%) AWS
3 1 (2.08%) IaaS
Communications & Networking
1 2 (4.17%) 3G
1 2 (4.17%) Firewall
1 2 (4.17%) Internet
1 2 (4.17%) Network Security
1 2 (4.17%) Radio Access Network
2 1 (2.08%) 4G
2 1 (2.08%) ADSL
2 1 (2.08%) BGP
2 1 (2.08%) Cisco ASA
2 1 (2.08%) DHCP
2 1 (2.08%) DMVPN
2 1 (2.08%) EIGRP
2 1 (2.08%) IPsec
2 1 (2.08%) LAN
2 1 (2.08%) MPLS
2 1 (2.08%) OSPF
2 1 (2.08%) Remote Desktop
2 1 (2.08%) WebEx
2 1 (2.08%) Wireless
2 1 (2.08%) Wireshark
Database & Business Intelligence
1 3 (6.25%) SQL Server
2 1 (2.08%) PostgreSQL
Development Applications
1 2 (4.17%) JIRA
2 1 (2.08%) AppScan
General
1 15 (31.25%) Telecoms
2 6 (12.50%) Finance
3 5 (10.42%) Electronics
4 4 (8.33%) Manufacturing
4 4 (8.33%) Marketing
4 4 (8.33%) Public Sector
Job Titles
1 11 (22.92%) Developer
2 7 (14.58%) Analyst
2 7 (14.58%) Consultant
3 6 (12.50%) Remedy Consultant
3 6 (12.50%) Remedy Developer
4 5 (10.42%) Incident Manager
5 4 (8.33%) Data Centre Engineer
5 4 (8.33%) Data Centre Operations Engineer
5 4 (8.33%) Major Incident Manager
5 4 (8.33%) Operations Engineer
6 3 (6.25%) Change Manager
6 3 (6.25%) Delivery Manager
6 3 (6.25%) ITIL Incident Manager
6 3 (6.25%) ITIL Manager
6 3 (6.25%) Project Manager
6 3 (6.25%) Remedy Analyst
7 2 (4.17%) Data Analyst
7 2 (4.17%) Network Manager
7 2 (4.17%) Service Analyst
7 2 (4.17%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 2 (4.17%) Web Services
2 1 (2.08%) Ajax
2 1 (2.08%) HTML
2 1 (2.08%) LDAP
2 1 (2.08%) Middleware
2 1 (2.08%) SOAP
2 1 (2.08%) XML
Miscellaneous
1 12 (25.00%) CMDB
2 9 (18.75%) Analytical Skills
3 5 (10.42%) Data Centre
4 4 (8.33%) Management Information System
5 2 (4.17%) Replication
5 2 (4.17%) Self-Motivation
6 1 (2.08%) Blackberry
6 1 (2.08%) PDA
6 1 (2.08%) Private Cloud
Operating Systems
1 4 (8.33%) Windows
2 1 (2.08%) CentOS
2 1 (2.08%) Linux
2 1 (2.08%) Unix
2 1 (2.08%) Windows 2000
2 1 (2.08%) Windows 7
2 1 (2.08%) Windows Server
2 1 (2.08%) Windows Server 2003
2 1 (2.08%) Windows Server 2008
2 1 (2.08%) Windows Vista
2 1 (2.08%) Windows XP
Processes & Methodologies
1 29 (60.42%) ITSM
2 16 (33.33%) ITIL
2 16 (33.33%) Service Management
3 9 (18.75%) Asset Management
3 9 (18.75%) DevOps
3 9 (18.75%) Migration
4 7 (14.58%) Change Control
4 7 (14.58%) Incident Management
4 7 (14.58%) Problem-Solving
4 7 (14.58%) Project Management
4 7 (14.58%) Workflow
5 6 (12.50%) Change Management
5 6 (12.50%) PRINCE2
5 6 (12.50%) Problem Management
6 5 (10.42%) Configuration Management
6 5 (10.42%) Validation
7 4 (8.33%) Business Intelligence
7 4 (8.33%) Digital Marketing
7 4 (8.33%) Proactive Monitoring
7 4 (8.33%) Programme Management
Programming Languages
1 2 (4.17%) SQL
2 1 (2.08%) C
2 1 (2.08%) Java
2 1 (2.08%) JavaScript
Qualifications
1 21 (43.75%) Security Cleared
2 16 (33.33%) SC Cleared
3 3 (6.25%) DV Cleared
4 2 (4.17%) Degree
5 1 (2.08%) CCNP
5 1 (2.08%) Cisco Certification
5 1 (2.08%) HNC
5 1 (2.08%) ITIL Certification
5 1 (2.08%) PMI Certification
5 1 (2.08%) PMP
5 1 (2.08%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 8 (16.67%) SLA
2 4 (8.33%) JSP 440
3 1 (2.08%) QA
System Software
1 3 (6.25%) Active Directory
2 1 (2.08%) Oracle RAC
Systems Management
1 3 (6.25%) SCCM
2 1 (2.08%) BMC PATROL
2 1 (2.08%) Nessus
2 1 (2.08%) QRadar
2 1 (2.08%) ServiceCenter
2 1 (2.08%) Single Sign-On
2 1 (2.08%) Systems Management Server (SMS)
2 1 (2.08%) WhatsUp Gold
Vendors
1 48 (100.00%) Remedy
2 30 (62.50%) BMC
3 10 (20.83%) Microsoft
3 10 (20.83%) ServiceNow
4 4 (8.33%) Oracle
4 4 (8.33%) SAP
5 3 (6.25%) Splunk
6 2 (4.17%) 3PAR
6 2 (4.17%) Cisco
6 2 (4.17%) Juniper
6 2 (4.17%) Palo Alto
6 2 (4.17%) VMware
7 1 (2.08%) Adobe
7 1 (2.08%) CheckPoint
7 1 (2.08%) CrowdStrike
7 1 (2.08%) HP
7 1 (2.08%) Nokia
7 1 (2.08%) Peregrine
7 1 (2.08%) Snow
7 1 (2.08%) Zscaler