The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 3 months to 24 April 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK / England
3 months to
24 Apr 2017
Same period 2016 Same period 2015
Rank 519 505 491
Rank change year-on-year -14 -14  
Contract jobs citing Remedy ITSM 62 135 134
As % of all contract IT jobs advertised in England 0.15% 0.26% 0.26%
As % of the Business Applications category 1.72% 3.26% 3.13%
Number of daily rates quoted 26 71 83
Median daily rate £375 £400 £413
Median daily rate % change year-on-year -6.25% -3.03%  
90% offered a daily rate of more than £133 £300 £300
10% offered a daily rate of more than £500 £525 £550
UK excluding London median daily rate £250 £353 £395
% change year-on-year -29.17% -10.63%  
Number of hourly rates quoted 5 4 3
Median hourly rate £16.00 £12.00 £17.00
Median hourly rate % change year-on-year +33.33% -29.41%  
90% offered a hourly rate of more than £15.40 £12.00 £11.88
10% offered a hourly rate of more than £20.00 £28.30 £17.40
UK excluding London median hourly rate £20.00 £12.00 £14.05
% change year-on-year +66.66% -14.60%  

Remedy ITSM is in the business application skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

Contract Business Application Skills
England
Contract job vacancies with a requirement for business application skills 3605 4139 4286
As % of all contract IT job vacancies advertised in England 8.44% 8.04% 8.31%
Number of daily rates quoted 2172 2561 2485
Median daily rate £450 £450 £450
90% offered a daily rate of more than £325 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London median daily rate £450 £421 £425
% change year-on-year +7.01% -1.05%  
Number of hourly rates quoted 58 39 31
Median hourly rate £35.00 £22.75 £30.00
Median hourly rate % change year-on-year +53.84% -24.16%  
90% offered a hourly rate of more than £14.70 £9.00 £14.00
10% offered a hourly rate of more than £69.00 £49.55 £63.71
UK excluding London median hourly rate £37.77 £22.50 £29.42
% change year-on-year +67.86% -23.50%  

Remedy ITSM
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Remedy ITSM as a proportion of all contract or permanent IT jobs with a match in the Business Applications category.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Remedy ITSM in England.

Contractor daily rate trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Remedy ITSM in England over the 3 months to 24 April 2017.

Contractor daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Remedy ITSM in England.

Contractor hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 3 months to 24 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +9 25 £163 -54.22% 2
London -17 23 £375 -11.76% 9
West Midlands +27 5 £400 -
South West +3 4 £525 -
East of England -2 3 £500 +14.28% 6
Yorkshire +30 1 £400 +272.09%
East Midlands - 1 - - 1
Remedy ITSM
UK

For the 6 months to 24 April 2017, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Remedy ITSM.

1 133 (100.00%) Remedy
2 105 (78.95%) BMC
3 90 (67.67%) ITIL
4 73 (54.89%) ITSM
5 50 (37.59%) Service Management
6 33 (24.81%) Microsoft
7 32 (24.06%) ServiceNow
8 31 (23.31%) Security Cleared
9 28 (21.05%) Web Services
10 26 (19.55%) ITIL Certification
11 25 (18.80%) Windows
11 25 (18.80%) Agile Software Development
11 25 (18.80%) CMDB
12 24 (18.05%) Change Management
13 23 (17.29%) HP
14 22 (16.54%) Project Management
15 21 (15.79%) Analytical Skills
16 20 (15.04%) SC Cleared
16 20 (15.04%) Workflow
17 18 (13.53%) Finance
17 18 (13.53%) Microsoft Office
18 16 (12.03%) Incident Management
18 16 (12.03%) ITIL V3
19 15 (11.28%) SQL
20 14 (10.53%) Oracle
20 14 (10.53%) Active Directory
21 13 (9.77%) Service Delivery
21 13 (9.77%) Service Design
22 12 (9.02%) DevOps
22 12 (9.02%) Data Centre

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.76%) SharePoint
2 3 (2.26%) Skype for Business
3 2 (1.50%) Exchange Server 2010
3 2 (1.50%) MS Exchange
4 1 (0.75%) Blackberry Enterprise Server
4 1 (0.75%) IBM Notes
4 1 (0.75%) IIS
4 1 (0.75%) SharePoint 2013
4 1 (0.75%) Tomcat
Applications
1 18 (13.53%) Microsoft Office
2 9 (6.77%) Microsoft Excel
3 4 (3.01%) Microsoft PowerPoint
Business Applications
1 10 (7.52%) Remedy AR System
2 6 (4.51%) Oracle Receivables
3 2 (1.50%) assyst
4 1 (0.75%) Oracle Procure-to-Pay
Cloud Services
1 9 (6.77%) SaaS
2 3 (2.26%) IaaS
2 3 (2.26%) PaaS
3 2 (1.50%) Oracle CX
4 1 (0.75%) Amazon AWS
4 1 (0.75%) CloudSense
4 1 (0.75%) Microsoft Azure
Communications & Networking
1 6 (4.51%) Firewall
2 5 (3.76%) Network Security
2 5 (3.76%) WAN
3 4 (3.01%) DNS
3 4 (3.01%) VoIP
3 4 (3.01%) WLAN
4 3 (2.26%) DHCP
4 3 (2.26%) NAS
4 3 (2.26%) SAN
4 3 (2.26%) TCP/IP
5 2 (1.50%) Cisco ASA
5 2 (1.50%) HTTPS
5 2 (1.50%) Internet
5 2 (1.50%) LDAP
5 2 (1.50%) Skype
5 2 (1.50%) SSL
6 1 (0.75%) FTP
6 1 (0.75%) HTTP
6 1 (0.75%) SNMP
6 1 (0.75%) VPN
Database & Business Intelligence
1 5 (3.76%) SQL Server
2 2 (1.50%) Power BI
2 2 (1.50%) SQL Server 2008
2 2 (1.50%) SQL Server Reporting Services
3 1 (0.75%) BusinessObjects
3 1 (0.75%) MySQL
3 1 (0.75%) Oracle Database
3 1 (0.75%) RDBMS
3 1 (0.75%) Relational Database
3 1 (0.75%) SQL Server 2012
3 1 (0.75%) SQL Server 2014
3 1 (0.75%) SQL Server 2016
3 1 (0.75%) SQL Server Integration Services
Development Applications
1 2 (1.50%) Jenkins
1 2 (1.50%) Team Foundation Server
General
1 18 (13.53%) Finance
2 9 (6.77%) Banking
3 6 (4.51%) Telecoms
4 2 (1.50%) Investment Banking
5 1 (0.75%) Billing
5 1 (0.75%) Financial Institution
5 1 (0.75%) French Language
5 1 (0.75%) Front Office
5 1 (0.75%) Manufacturing
5 1 (0.75%) Retail
Job Titles
1 39 (29.32%) Analyst
2 17 (12.78%) Developer
3 15 (11.28%) Consultant
4 14 (10.53%) Service Analyst
5 11 (8.27%) Desktop Support
5 11 (8.27%) Service Manager
6 10 (7.52%) Project Manager
6 10 (7.52%) Senior Analyst
7 9 (6.77%) Business Analyst
8 8 (6.02%) ITSM Analyst
8 8 (6.02%) Service Desk Analyst
8 8 (6.02%) Support Analyst
9 7 (5.26%) Desktop Analyst
9 7 (5.26%) Desktop Support Analyst
9 7 (5.26%) Technical Manager
10 6 (4.51%) Desktop Engineer
10 6 (4.51%) ServiceNow Developer
11 5 (3.76%) Change Analyst
11 5 (3.76%) Remedy Developer
11 5 (3.76%) Senior Support Analyst
Libraries, Frameworks & Software Standards
1 28 (21.05%) Web Services
2 12 (9.02%) XML
3 11 (8.27%) SOAP
4 8 (6.02%) HTML
4 8 (6.02%) REST
4 8 (6.02%) XML Schema
4 8 (6.02%) XSL
5 7 (5.26%) CSS
6 6 (4.51%) .NET
7 5 (3.76%) Twitter Bootstrap
8 3 (2.26%) AngularJS
9 2 (1.50%) Hibernate
9 2 (1.50%) HTML5
9 2 (1.50%) jQuery
9 2 (1.50%) JSP
9 2 (1.50%) LESS
9 2 (1.50%) Spring
10 1 (0.75%) JMS
10 1 (0.75%) JSON
10 1 (0.75%) XSLT
Miscellaneous
1 25 (18.80%) CMDB
2 21 (15.79%) Analytical Skills
3 12 (9.02%) Data Centre
4 8 (6.02%) Management Information System
5 6 (4.51%) Fat Client
5 6 (4.51%) Thin Client
6 4 (3.01%) CESG
6 4 (3.01%) Smartphone
7 3 (2.26%) Virtual Team
8 2 (1.50%) Computer Science
8 2 (1.50%) Greenfield Project
8 2 (1.50%) Life Science
8 2 (1.50%) PMI
8 2 (1.50%) Private Cloud
8 2 (1.50%) User Experience
9 1 (0.75%) Blackberry
9 1 (0.75%) Video Conferencing
Operating Systems
1 25 (18.80%) Windows
2 10 (7.52%) Windows Server
3 8 (6.02%) Apple iOS
3 8 (6.02%) Unix
4 6 (4.51%) Windows 7
5 4 (3.01%) Android
5 4 (3.01%) Windows Server 2008
5 4 (3.01%) Windows XP
6 3 (2.26%) Linux
6 3 (2.26%) Windows Server 2003
7 2 (1.50%) Windows Server 2012
7 2 (1.50%) Windows Vista
8 1 (0.75%) Mac OS
8 1 (0.75%) Windows 8
Processes & Methodologies
1 90 (67.67%) ITIL
2 73 (54.89%) ITSM
3 50 (37.59%) Service Management
4 25 (18.80%) Agile Software Development
5 24 (18.05%) Change Management
6 22 (16.54%) Project Management
7 20 (15.04%) Workflow
8 16 (12.03%) Incident Management
8 16 (12.03%) ITIL V3
9 13 (9.77%) Service Delivery
9 13 (9.77%) Service Design
10 12 (9.02%) Data Modelling
10 12 (9.02%) DevOps
11 10 (7.52%) Release Management
11 10 (7.52%) Stakeholder Management
12 8 (6.02%) Change Control
12 8 (6.02%) Kalman Filter
12 8 (6.02%) Knowledge Management
13 7 (5.26%) Customer Requirements
13 7 (5.26%) Workflow Development
Programming Languages
1 15 (11.28%) SQL
2 12 (9.02%) JavaScript
3 5 (3.76%) Java
4 3 (2.26%) PowerShell
4 3 (2.26%) VB
5 2 (1.50%) Perl
5 2 (1.50%) PHP
5 2 (1.50%) VB.NET
6 1 (0.75%) C
6 1 (0.75%) C#
6 1 (0.75%) Korn
6 1 (0.75%) Prolog
6 1 (0.75%) VBScript
Qualifications
1 31 (23.31%) Security Cleared
2 26 (19.55%) ITIL Certification
3 20 (15.04%) SC Cleared
4 10 (7.52%) BPSS Clearance
5 9 (6.77%) Degree
6 7 (5.26%) Microsoft Certification
7 6 (4.51%) MCP
8 2 (1.50%) APMP
8 2 (1.50%) Cisco Certification
8 2 (1.50%) DV Cleared
8 2 (1.50%) MCSE
8 2 (1.50%) PMI Certification
8 2 (1.50%) PMP
9 1 (0.75%) CCNA
9 1 (0.75%) CCNP
9 1 (0.75%) MCDST
9 1 (0.75%) MCSA
9 1 (0.75%) MOS
Quality Assurance & Compliance
1 9 (6.77%) SLA
2 6 (4.51%) QA
3 4 (3.01%) Disclosure Scotland
4 2 (1.50%) ISO/IEC 27001
5 1 (0.75%) Data Quality
System Software
1 14 (10.53%) Active Directory
2 3 (2.26%) VMware Infrastructure
3 1 (0.75%) Hyper-V
3 1 (0.75%) VMware Workstation
3 1 (0.75%) XenApp
Systems Management
1 4 (3.01%) AirWatch
1 4 (3.01%) SCCM
1 4 (3.01%) Tivoli
2 3 (2.26%) BladeLogic
2 3 (2.26%) Puppet
3 2 (1.50%) Opscode Chef
3 2 (1.50%) Terraform
4 1 (0.75%) Amdocs OSS
4 1 (0.75%) CA Spectrum
4 1 (0.75%) Control-M
4 1 (0.75%) McAfee ePO
4 1 (0.75%) Nessus
4 1 (0.75%) Netcool
4 1 (0.75%) SCOM
4 1 (0.75%) SCVMM
4 1 (0.75%) Symantec Endpoint Protection
4 1 (0.75%) Tivoli Monitoring
Vendors
1 133 (100.00%) Remedy
2 105 (78.95%) BMC
3 33 (24.81%) Microsoft
4 32 (24.06%) ServiceNow
5 23 (17.29%) HP
6 14 (10.53%) Oracle
7 9 (6.77%) CA
8 7 (5.26%) Cisco
8 7 (5.26%) VMware
9 5 (3.76%) IBM
10 4 (3.01%) SAP
11 3 (2.26%) Apple
11 3 (2.26%) Intel Security
11 3 (2.26%) LANDesk
11 3 (2.26%) Splunk
12 2 (1.50%) Aruba
12 2 (1.50%) CheckPoint
12 2 (1.50%) Fortinet
13 1 (0.75%) Motorola
13 1 (0.75%) Salesforce.com
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