Period
to 14 August 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 14 August 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
14 Aug 2020
Same period 2019 Same period 2018
Rank 432 617 713
Rank change year-on-year +185 +96 -54
Contract jobs citing Remedy ITSM 77 186 166
As % of all contract jobs advertised in England 0.26% 0.22% 0.18%
As % of the Business Applications category 3.38% 3.26% 2.73%
Number of daily rates quoted 44 139 73
Median daily rate £425 £445 £434
Median daily rate % change year-on-year -4.49% +2.59% +15.67%
10th Percentile £175 £233 £200
90th Percentile £610 £603 £534
UK median daily rate £425 £438 £434
% change year-on-year -2.86% +0.86% +15.67%
Number of hourly rates quoted 2 4 19
Median hourly rate £35.00 £19.85 £12.50
Median hourly rate % change year-on-year +76.32% +58.80% -19.35%
UK median hourly rate £35.00 £14.85 £12.98
% change year-on-year +135.69% +14.45% -18.91%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 2,279 5,714 6,091
As % of all contract IT jobs advertised in England 7.55% 6.91% 6.52%
Number of daily rates quoted 1,389 3,497 3,570
Median daily rate £520 £488 £475
Median daily rate % change year-on-year +6.67% +2.63% +5.56%
10th Percentile £325 £325 £313
90th Percentile £725 £650 £673
UK median daily rate £500 £488 £475
% change year-on-year +2.56% +2.63% +5.56%
Number of hourly rates quoted 49 69 97
Median hourly rate £35.00 £35.00 £24.50
Median hourly rate % change year-on-year - +42.86% -18.33%
10th Percentile £25.30 £11.25 £11.67
90th Percentile £50.75 £63.75 £58.50
Median hourly rate £35.00 £33.75 £24.50
% change year-on-year +3.70% +37.76% -26.32%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Remedy ITSM in England.

Daily rate trend for Remedy ITSM in England

Remedy ITSM
Daily Rate Histogram in England

Daily rate distribution for jobs citing Remedy ITSM in England over the 6 months to 14 August 2020.

Daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Remedy ITSM in England.

Hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 14 August 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +150 36 £325 -29.88% 3
South West +88 15 £475 -5.00% 4
Midlands +78 10 £210 -28.81% 3
West Midlands +68 10 £210 -35.38% 2
East of England +76 6 £350 -17.65%
London +166 5 £180 -60.55% 1
North of England +109 4 £455 +7.06% 1
Yorkshire +82 4 £455 +30.00%
Remedy ITSM
UK

For the 6 months to 14 August 2020, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 77 (100.00%) Remedy
2 46 (59.74%) BMC
3 40 (51.95%) ITSM
4 34 (44.16%) Security Cleared
5 30 (38.96%) SC Cleared
6 27 (35.06%) Service Management
7 20 (25.97%) ITIL
8 19 (24.68%) Problem-Solving
9 16 (20.78%) ServiceNow
9 16 (20.78%) CMDB
9 16 (20.78%) Microsoft
9 16 (20.78%) Telecoms
10 12 (15.58%) IBM
10 12 (15.58%) Analytical Skills
11 10 (12.99%) Project Management
11 10 (12.99%) Netcool
12 9 (11.69%) Change Management
12 9 (11.69%) Netcool/OMNIbus
12 9 (11.69%) Shell Script
12 9 (11.69%) Perl
12 9 (11.69%) Siebel
12 9 (11.69%) xMatters
13 8 (10.39%) Integration Testing
13 8 (10.39%) Network Management
13 8 (10.39%) Microsoft Office
13 8 (10.39%) SOAP
13 8 (10.39%) Web Services
13 8 (10.39%) Active Directory
13 8 (10.39%) Migration
13 8 (10.39%) Microsoft PowerPoint

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (7.79%) MS Exchange
2 4 (5.19%) Exchange Server 2003
2 4 (5.19%) Exchange Server 2007
3 2 (2.60%) CMS
3 2 (2.60%) Exchange Server 2010
3 2 (2.60%) SharePoint
Applications
1 8 (10.39%) Microsoft Office
1 8 (10.39%) Microsoft PowerPoint
2 5 (6.49%) Microsoft Project
3 4 (5.19%) Microsoft Excel
3 4 (5.19%) MS Visio
4 3 (3.90%) Acrobat
4 3 (3.90%) Spreadsheet
Business Applications
1 7 (9.09%) Remedy AR System
Cloud Services
1 4 (5.19%) Office 365
2 3 (3.90%) Power Platform
3 2 (2.60%) Azure
4 1 (1.30%) AWS
Communications & Networking
1 7 (9.09%) SNMP
2 4 (5.19%) Internet
2 4 (5.19%) Radio Access Network
2 4 (5.19%) Remote Desktop
2 4 (5.19%) VPN
2 4 (5.19%) WebEx
3 2 (2.60%) Firewall
3 2 (2.60%) NetScaler
3 2 (2.60%) Network Security
4 1 (1.30%) 3G
4 1 (1.30%) 4G
4 1 (1.30%) Cisco ASA
4 1 (1.30%) SMTP
4 1 (1.30%) TCP/IP
4 1 (1.30%) Wireless
4 1 (1.30%) Wireshark
Database & Business Intelligence
1 3 (3.90%) BusinessObjects
1 3 (3.90%) Power BI
2 1 (1.30%) Oracle Database
2 1 (1.30%) SQL Server
Development Applications
1 2 (2.60%) JIRA
2 1 (1.30%) AppScan
General
1 16 (20.78%) Telecoms
2 5 (6.49%) Finance
3 4 (5.19%) Electronics
3 4 (5.19%) Manufacturing
3 4 (5.19%) Marketing
3 4 (5.19%) Public Sector
4 2 (2.60%) Aerospace
5 1 (1.30%) Back Office
Job Titles
1 16 (20.78%) Developer
2 12 (15.58%) Remedy Developer
3 10 (12.99%) Consultant
4 8 (10.39%) Analyst
5 7 (9.09%) Architect
5 7 (9.09%) Designer
5 7 (9.09%) Remedy Consultant
6 6 (7.79%) Data Centre Engineer
6 6 (7.79%) Data Centre Operations Engineer
6 6 (7.79%) Operations Engineer
6 6 (7.79%) Solutions Architect
6 6 (7.79%) Solutions Designer
7 5 (6.49%) Change Manager
8 4 (5.19%) ITIL Process Analyst
8 4 (5.19%) Process Analyst
8 4 (5.19%) Project Manager
9 3 (3.90%) Delivery Manager
9 3 (3.90%) Help Desk Support
9 3 (3.90%) Problem Manager
10 2 (2.60%) Network Manager
Libraries, Frameworks & Software Standards
1 8 (10.39%) SOAP
1 8 (10.39%) Web Services
2 7 (9.09%) REST
3 5 (6.49%) XML
4 4 (5.19%) JSON
5 1 (1.30%) Ajax
5 1 (1.30%) HTML
Miscellaneous
1 16 (20.78%) CMDB
2 12 (15.58%) Analytical Skills
3 6 (7.79%) Data Centre
3 6 (7.79%) Self-Motivation
4 3 (3.90%) Blackberry
4 3 (3.90%) PDA
5 2 (2.60%) AS400
5 2 (2.60%) iSeries
5 2 (2.60%) Replication
5 2 (2.60%) Taxonomies
6 1 (1.30%) Management Information System
Operating Systems
1 6 (7.79%) Windows
1 6 (7.79%) Windows 7
1 6 (7.79%) Windows Server
2 4 (5.19%) Windows 2000
2 4 (5.19%) Windows Server 2003
2 4 (5.19%) Windows Server 2008
2 4 (5.19%) Windows Vista
2 4 (5.19%) Windows XP
3 1 (1.30%) Linux
Processes & Methodologies
1 40 (51.95%) ITSM
2 27 (35.06%) Service Management
3 20 (25.97%) ITIL
4 19 (24.68%) Problem-Solving
5 10 (12.99%) Project Management
6 9 (11.69%) Change Management
7 8 (10.39%) Integration Testing
7 8 (10.39%) Migration
7 8 (10.39%) Network Management
8 7 (9.09%) Asset Management
8 7 (9.09%) Business Intelligence
8 7 (9.09%) Incident Management
8 7 (9.09%) Workflow
9 6 (7.79%) API Integration
9 6 (7.79%) Data Centre Operations
9 6 (7.79%) PRINCE2
9 6 (7.79%) Validation
10 5 (6.49%) Change Control
10 5 (6.49%) ITIL V3
10 5 (6.49%) Process Improvement
Programming Languages
1 9 (11.69%) Perl
1 9 (11.69%) Shell Script
2 6 (7.79%) JavaScript
3 5 (6.49%) Java
3 5 (6.49%) PHP
3 5 (6.49%) Python
4 3 (3.90%) C
5 1 (1.30%) SQL
Qualifications
1 34 (44.16%) Security Cleared
2 30 (38.96%) SC Cleared
3 2 (2.60%) Degree
3 2 (2.60%) DV Cleared
3 2 (2.60%) HNC
4 1 (1.30%) ITIL Certification
4 1 (1.30%) PMI Certification
4 1 (1.30%) PMP
4 1 (1.30%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 4 (5.19%) JSP 440
2 1 (1.30%) QA
2 1 (1.30%) SLA
System Software
1 8 (10.39%) Active Directory
2 2 (2.60%) Citrix Hypervisor
2 2 (2.60%) XenApp
2 2 (2.60%) XenDesktop
3 1 (1.30%) Oracle RAC
Systems Management
1 10 (12.99%) Netcool
2 9 (11.69%) Netcool/OMNIbus
3 7 (9.09%) Amdocs OSS
3 7 (9.09%) SCCM
4 4 (5.19%) ServiceCenter
4 4 (5.19%) Systems Management Server (SMS)
5 2 (2.60%) WhatsUp Gold
6 1 (1.30%) Nessus
6 1 (1.30%) QRadar
Vendors
1 77 (100.00%) Remedy
2 46 (59.74%) BMC
3 16 (20.78%) Microsoft
3 16 (20.78%) ServiceNow
4 12 (15.58%) IBM
5 9 (11.69%) Siebel
5 9 (11.69%) xMatters
6 7 (9.09%) Cramer
7 5 (6.49%) HP
8 4 (5.19%) Bomgar
8 4 (5.19%) Cisco
8 4 (5.19%) Peregrine
8 4 (5.19%) SAP
9 3 (3.90%) Adobe
9 3 (3.90%) Huawei
9 3 (3.90%) Nokia
9 3 (3.90%) Oracle
9 3 (3.90%) Splunk
10 2 (2.60%) Citrix
10 2 (2.60%) Juniper