Period
to 18 October 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 18 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
18 Oct 2021
Same period 2020 Same period 2019
Rank 641 444 598
Rank change year-on-year -197 +154 +90
Contract jobs citing Remedy ITSM 101 45 183
As % of all contract jobs advertised in England 0.15% 0.17% 0.24%
As % of the Business Applications category 2.64% 2.50% 3.28%
Number of daily rates quoted 71 29 132
10th Percentile £185 £169 £263
25th Percentile £344 £313 £400
Median daily rate (50th Percentile) £475 £475 £475
75th Percentile £538 £500 £588
90th Percentile £613 £625 £625
UK median daily rate £475 £475 £475
Number of hourly rates quoted 3 1 7
10th Percentile £26.80 " £14.60
25th Percentile £27.25 £12.98 £17.85
Median hourly rate £28.00 £13.65 £21.00
Median % change year-on-year +105.13% -35.00% +68.00%
75th Percentile £28.40 £14.33 £25.51
90th Percentile £28.64 " £25.76
UK median hourly rate £28.00 £13.65 £21.00
% change year-on-year +105.13% -35.00% +56.13%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 3,832 1,801 5,581
As % of all contract IT jobs advertised in England 5.71% 6.78% 7.19%
Number of daily rates quoted 2,486 1,162 3,419
10th Percentile £325 £313 £325
25th Percentile £413 £400 £410
Median daily rate (50th Percentile) £525 £500 £500
Median % change year-on-year +5.00% - +5.26%
75th Percentile £638 £606 £588
90th Percentile £725 £725 £661
UK median daily rate £525 £500 £500
% change year-on-year +5.00% - +5.26%
Number of hourly rates quoted 58 13 72
10th Percentile £17.75 £13.87 £11.26
25th Percentile £24.58 £32.50 £15.00
Median hourly rate £45.00 £50.00 £24.85
Median % change year-on-year -10.00% +101.23% +8.03%
75th Percentile £63.00 £57.17 £53.75
90th Percentile £70.63 £61.06 £63.75
UK median hourly rate £45.00 £47.50 £24.70
% change year-on-year -5.26% +92.35% +7.37%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Remedy ITSM in England.

Daily rate trend for Remedy ITSM in England

Remedy ITSM
Daily Rate Histogram in England

Daily rate distribution for jobs citing Remedy ITSM in England over the 6 months to 18 October 2021.

Daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Remedy ITSM in England.

Hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 18 October 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -70 40 £475 +58.33% 5
London -178 35 £525 +81.03% 4
South West -49 7 £450 -5.26% 2
East of England -50 7 £128 -63.57%
West Midlands -58 7 £350 -41.67% 2
Midlands -71 7 £350 -41.67% 2
Yorkshire -53 1 - -
North of England -81 1 - - 1
Remedy ITSM
UK

For the 6 months to 18 October 2021, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 101 (100.00%) Remedy
2 78 (77.23%) BMC
3 48 (47.52%) ITSM
4 42 (41.58%) Service Management
5 38 (37.62%) Security Cleared
6 36 (35.64%) CMDB
7 31 (30.69%) ITIL
8 30 (29.70%) SC Cleared
9 23 (22.77%) ServiceNow
10 22 (21.78%) Remedy AR System
11 21 (20.79%) Configuration Management
11 21 (20.79%) Telecoms
12 20 (19.80%) Microsoft
13 17 (16.83%) Asset Management
14 16 (15.84%) Change Management
15 14 (13.86%) Agile Software Development
16 13 (12.87%) Windows
17 12 (11.88%) Finance
18 11 (10.89%) Workflow
18 11 (10.89%) SCCM
18 11 (10.89%) Incident Management
19 10 (9.90%) Windows 10
19 10 (9.90%) Social Skills
20 9 (8.91%) Active Directory
21 8 (7.92%) Problem-Solving
22 7 (6.93%) Project Delivery
22 7 (6.93%) Presentation Skills
22 7 (6.93%) User Acceptance Testing
23 6 (5.94%) Fault Management
23 6 (5.94%) JIRA

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (2.97%) SharePoint
2 2 (1.98%) MS Exchange
3 1 (0.99%) CMS
3 1 (0.99%) Exchange Server 2007
Applications
1 4 (3.96%) Microsoft Office
2 1 (0.99%) Microsoft Excel
2 1 (0.99%) Spreadsheet
Business Applications
1 22 (21.78%) Remedy AR System
2 1 (0.99%) Sparx Enterprise Architect
Cloud Services
1 5 (4.95%) Microsoft 365
2 3 (2.97%) Azure
3 2 (1.98%) AWS
3 2 (1.98%) Azure Active Directory
3 2 (1.98%) SaaS
4 1 (0.99%) IaaS
4 1 (0.99%) OneDrive
4 1 (0.99%) PaaS
Communications & Networking
1 6 (5.94%) WAN
2 5 (4.95%) SD-WAN
3 3 (2.97%) 3G
4 2 (1.98%) DHCP
4 2 (1.98%) DNS
4 2 (1.98%) Network Security
4 2 (1.98%) Radio Access Network
4 2 (1.98%) SMS
5 1 (0.99%) BGP
5 1 (0.99%) NAS
5 1 (0.99%) OSPF
5 1 (0.99%) Remote Desktop
5 1 (0.99%) SAN
5 1 (0.99%) TCP/IP
5 1 (0.99%) VPN
5 1 (0.99%) Wireshark
Database & Business Intelligence
1 2 (1.98%) SQL Server
2 1 (0.99%) Oracle Reports
2 1 (0.99%) Tableau
Development Applications
1 6 (5.94%) JIRA
2 3 (2.97%) MSI
2 3 (2.97%) Robot Framework
3 1 (0.99%) ER Studio
3 1 (0.99%) ERwin
3 1 (0.99%) PowerDesigner
General
1 21 (20.79%) Telecoms
2 12 (11.88%) Finance
3 10 (9.90%) Social Skills
4 7 (6.93%) Presentation Skills
5 4 (3.96%) Analytical Skills
5 4 (3.96%) Influencing Skills
5 4 (3.96%) Public Sector
6 3 (2.97%) Back Office
7 2 (1.98%) Banking
8 1 (0.99%) Financial Institution
8 1 (0.99%) Front Office
8 1 (0.99%) Organisational Skills
8 1 (0.99%) Publishing
8 1 (0.99%) Retail
8 1 (0.99%) Retail Banking
Job Titles
1 23 (22.77%) Consultant
2 20 (19.80%) Architect
3 18 (17.82%) Remedy Consultant
4 15 (14.85%) Developer
4 15 (14.85%) Remedy Developer
5 13 (12.87%) Analyst
6 11 (10.89%) Solutions Architect
7 8 (7.92%) Configuration Manager
7 8 (7.92%) Designer
8 6 (5.94%) Remedy Architect
8 6 (5.94%) Support Engineer
9 5 (4.95%) Desktop Engineer
9 5 (4.95%) Desktop Support
9 5 (4.95%) Desktop Support Engineer
9 5 (4.95%) Service Analyst
10 4 (3.96%) Configuration Analyst
10 4 (3.96%) Service Desk Analyst
10 4 (3.96%) Software Configuration Manager
10 4 (3.96%) Software Manager
10 4 (3.96%) Solutions Designer
Libraries, Frameworks & Software Standards
1 4 (3.96%) Middleware
2 2 (1.98%) Web Services
3 1 (0.99%) JSON
Miscellaneous
1 36 (35.64%) CMDB
2 5 (4.95%) Data Centre
3 4 (3.96%) Management Information System
3 4 (3.96%) Self-Motivation
4 2 (1.98%) Greenfield Project
5 1 (0.99%) Blackberry
5 1 (0.99%) Clustering
5 1 (0.99%) Contactless
5 1 (0.99%) Enterprise Software
5 1 (0.99%) Mainframe
5 1 (0.99%) NHS
5 1 (0.99%) PKI
5 1 (0.99%) Smart Meter
Operating Systems
1 13 (12.87%) Windows
2 10 (9.90%) Windows 10
3 3 (2.97%) Windows 8
4 2 (1.98%) Windows Server
5 1 (0.99%) AIX
5 1 (0.99%) Linux
5 1 (0.99%) Red Hat Enterprise Linux
5 1 (0.99%) Solaris
5 1 (0.99%) Unix
5 1 (0.99%) Windows 7
5 1 (0.99%) Windows Server 2003
5 1 (0.99%) Windows Server 2012
5 1 (0.99%) Windows Server 2016
5 1 (0.99%) Windows Server 2019
Processes & Methodologies
1 48 (47.52%) ITSM
2 42 (41.58%) Service Management
3 31 (30.69%) ITIL
4 21 (20.79%) Configuration Management
5 17 (16.83%) Asset Management
6 16 (15.84%) Change Management
7 14 (13.86%) Agile Software Development
8 11 (10.89%) Incident Management
8 11 (10.89%) Workflow
9 8 (7.92%) Problem-Solving
10 7 (6.93%) Project Delivery
10 7 (6.93%) User Acceptance Testing
11 6 (5.94%) Acceptance Criteria
11 6 (5.94%) B2B
11 6 (5.94%) Fault Management
11 6 (5.94%) Migration
11 6 (5.94%) Project Management
11 6 (5.94%) Stakeholder Management
12 5 (4.95%) B2C
12 5 (4.95%) Validation
Programming Languages
1 4 (3.96%) PowerShell
1 4 (3.96%) Python
2 2 (1.98%) Perl
2 2 (1.98%) Shell Script
3 1 (0.99%) VB
Qualifications
1 38 (37.62%) Security Cleared
2 30 (29.70%) SC Cleared
3 4 (3.96%) ITIL Foundation Certificate
4 2 (1.98%) CCNA
4 2 (1.98%) Cisco Certification
4 2 (1.98%) ITIL Certification
5 1 (0.99%) CompTIA Security+
5 1 (0.99%) Degree
5 1 (0.99%) DV Cleared
Quality Assurance & Compliance
1 5 (4.95%) PMO
2 4 (3.96%) QA
3 2 (1.98%) ISO/IEC 20000
3 2 (1.98%) Sarbanes-Oxley
4 1 (0.99%) Cyber Essentials
4 1 (0.99%) Data Quality
4 1 (0.99%) GDPR
4 1 (0.99%) SLA
System Software
1 9 (8.91%) Active Directory
2 3 (2.97%) VMware Infrastructure
3 2 (1.98%) XenApp
4 1 (0.99%) Oracle RAC
4 1 (0.99%) Veritas File System
4 1 (0.99%) Virtual Desktop
4 1 (0.99%) VMware ESXi
4 1 (0.99%) XenDesktop
Systems Management
1 11 (10.89%) SCCM
2 4 (3.96%) Ansible
3 3 (2.97%) Terraform
4 2 (1.98%) Cisco CUCM
4 2 (1.98%) WMI
5 1 (0.99%) BladeLogic
5 1 (0.99%) Failover Clustering
5 1 (0.99%) Netcool
5 1 (0.99%) Netcool/OMNIbus
5 1 (0.99%) Single Sign-On
Vendors
1 101 (100.00%) Remedy
2 78 (77.23%) BMC
3 23 (22.77%) ServiceNow
4 20 (19.80%) Microsoft
5 5 (4.95%) Cisco
6 4 (3.96%) Citrix
6 4 (3.96%) MuleSoft
6 4 (3.96%) VMware
7 3 (2.97%) IBM
7 3 (2.97%) SolarWinds
8 2 (1.98%) Atlassian
8 2 (1.98%) Oracle
8 2 (1.98%) Red Hat
8 2 (1.98%) SAP
9 1 (0.99%) Capita
9 1 (0.99%) Infoblox
9 1 (0.99%) MobileIron
9 1 (0.99%) PagerDuty
9 1 (0.99%) Snow
9 1 (0.99%) xMatters