Period
to 7 March 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Remedy ITSM over the 6 months to 7 March 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

BMC Remedy IT Service Management (ITSM)
UK > England
6 months to
7 Mar 2021
Same period 2020 Same period 2019
Rank 512 539 708
Rank change year-on-year +27 +169 +52
Contract jobs citing Remedy ITSM 50 167 137
As % of all contract jobs advertised in England 0.13% 0.28% 0.15%
As % of the Business Applications category 2.13% 3.74% 2.34%
Number of daily rates quoted 36 110 73
Median daily rate £450 £450 £400
Median daily rate % change year-on-year - +12.50% -
10th Percentile £313 £120 £214
90th Percentile £610 £625 £525
UK median daily rate £475 £450 £400
% change year-on-year +5.56% +12.50% -
Number of hourly rates quoted 4 9 5
Median hourly rate £11.61 £24.12 £11.50
Median hourly rate % change year-on-year -51.88% +109.74% +4.55%
UK median hourly rate £11.61 £24.12 £11.50
% change year-on-year -51.88% +109.74% +4.55%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for business application skills.

All Business Application Skills
England
Contract vacancies with a requirement for business application skills 2,349 4,464 5,861
As % of all contract IT jobs advertised in England 6.09% 7.49% 6.60%
Number of daily rates quoted 1,456 2,824 3,634
Median daily rate £500 £500 £475
Median daily rate % change year-on-year - +5.26% -
10th Percentile £313 £325 £313
90th Percentile £688 £688 £675
UK median daily rate £500 £500 £475
% change year-on-year - +5.26% -
Number of hourly rates quoted 31 65 71
Median hourly rate £45.00 £26.00 £26.50
Median hourly rate % change year-on-year +73.08% -1.89% +0.95%
10th Percentile £12.98 £15.50 £11.50
90th Percentile £62.03 £59.60 £64.75
Median hourly rate £41.25 £26.00 £33.71
% change year-on-year +58.65% -22.87% +16.24%

Remedy ITSM
Job Vacancy Trend in England

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised in England.

Job vacancy trend for Remedy ITSM in England

Remedy ITSM
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Remedy ITSM in England.

Daily rate trend for Remedy ITSM in England

Remedy ITSM
Daily Rate Histogram in England

Daily rate distribution for jobs citing Remedy ITSM in England over the 6 months to 7 March 2021.

Daily rate histogram for Remedy ITSM in England

Remedy ITSM
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Remedy ITSM in England.

Hourly rate trend for Remedy ITSM in England

Remedy ITSM
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 6 months to 7 March 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +24 18 £400 -11.11% 3
London +57 16 £475 +5.56% 4
East of England +63 10 £438 -2.78% 1
North of England +73 3 £430 -4.44% 3
South West +53 2 £338 -41.30% 1
North West +49 2 £440 +10.00% 3
Yorkshire +43 1 £125 -72.22%
Remedy ITSM
UK

For the 6 months to 7 March 2021, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Remedy ITSM.

1 50 (100.00%) Remedy
2 34 (68.00%) BMC
3 30 (60.00%) ITSM
4 25 (50.00%) ITIL
5 24 (48.00%) Service Management
6 22 (44.00%) Security Cleared
7 17 (34.00%) SC Cleared
8 16 (32.00%) CMDB
8 16 (32.00%) Telecoms
9 14 (28.00%) Configuration Management
10 12 (24.00%) SLA
10 12 (24.00%) ServiceNow
11 10 (20.00%) Microsoft
12 9 (18.00%) Incident Management
12 9 (18.00%) Oracle
12 9 (18.00%) Analytical Skills
13 8 (16.00%) DevOps
13 8 (16.00%) ITIL V3
13 8 (16.00%) SolarWinds
13 8 (16.00%) Service Design
14 7 (14.00%) Problem-Solving
14 7 (14.00%) Windows
14 7 (14.00%) MS Visio
14 7 (14.00%) Active Directory
15 6 (12.00%) WAN
15 6 (12.00%) Problem Management
15 6 (12.00%) Data Centre
16 5 (10.00%) Proactive Monitoring
16 5 (10.00%) Migration
16 5 (10.00%) Change Management

Remedy ITSM
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (8.00%) SharePoint
2 2 (4.00%) MS Exchange
2 2 (4.00%) Tomcat
3 1 (2.00%) Apache
3 1 (2.00%) Confluence
3 1 (2.00%) Exchange Server 2003
3 1 (2.00%) Exchange Server 2007
3 1 (2.00%) IIS
Applications
1 7 (14.00%) MS Visio
2 4 (8.00%) Microsoft Office
3 2 (4.00%) Microsoft Excel
3 2 (4.00%) Spreadsheet
4 1 (2.00%) Acrobat
4 1 (2.00%) Microsoft PowerPoint
4 1 (2.00%) Microsoft Project
Business Applications
1 4 (8.00%) Remedy AR System
Cloud Services
1 4 (8.00%) PaaS
1 4 (8.00%) Power Platform
2 2 (4.00%) Azure
2 2 (4.00%) IaaS
3 1 (2.00%) AWS
3 1 (2.00%) Microsoft 365
3 1 (2.00%) Slack
Communications & Networking
1 6 (12.00%) WAN
2 2 (4.00%) DHCP
2 2 (4.00%) Internet
2 2 (4.00%) NAS
2 2 (4.00%) SAN
2 2 (4.00%) TCP/IP
3 1 (2.00%) 3G
3 1 (2.00%) ADSL
3 1 (2.00%) BGP
3 1 (2.00%) DMVPN
3 1 (2.00%) EIGRP
3 1 (2.00%) Firewall
3 1 (2.00%) IPsec
3 1 (2.00%) LAN
3 1 (2.00%) MPLS
3 1 (2.00%) OSPF
3 1 (2.00%) Remote Desktop
3 1 (2.00%) VPN
3 1 (2.00%) WebEx
3 1 (2.00%) Wireshark
Database & Business Intelligence
1 2 (4.00%) Oracle Reports
1 2 (4.00%) SQL Server
1 2 (4.00%) SQLPlus
2 1 (2.00%) GIS
2 1 (2.00%) PostgreSQL
Development Applications
1 4 (8.00%) JIRA
General
1 16 (32.00%) Telecoms
2 3 (6.00%) Finance
2 3 (6.00%) Public Sector
3 1 (2.00%) Banking
3 1 (2.00%) Electronics
3 1 (2.00%) Financial Institution
3 1 (2.00%) Legal
3 1 (2.00%) Manufacturing
3 1 (2.00%) Retail
Job Titles
1 10 (20.00%) Analyst
1 10 (20.00%) Architect
2 6 (12.00%) Consultant
2 6 (12.00%) Developer
2 6 (12.00%) ITIL Manager
3 5 (10.00%) Technical Architect
4 4 (8.00%) Incident Manager
4 4 (8.00%) ITIL Incident Manager
4 4 (8.00%) Major Incident Manager
4 4 (8.00%) Remedy Analyst
4 4 (8.00%) Service Analyst
4 4 (8.00%) Service Desk Analyst
4 4 (8.00%) Service Manager
4 4 (8.00%) Service Transition Manager
4 4 (8.00%) Transition Manager
5 3 (6.00%) Change Manager
5 3 (6.00%) Remedy Developer
5 3 (6.00%) Service Architect
6 2 (4.00%) Data Analyst
6 2 (4.00%) Release Analyst
Libraries, Frameworks & Software Standards
1 2 (4.00%) Web Services
2 1 (2.00%) Java RMI
2 1 (2.00%) Middleware
Miscellaneous
1 16 (32.00%) CMDB
2 9 (18.00%) Analytical Skills
3 6 (12.00%) Data Centre
4 5 (10.00%) Management Information System
5 2 (4.00%) Private Cloud
6 1 (2.00%) Blackberry
6 1 (2.00%) BYOD
6 1 (2.00%) Clustering
6 1 (2.00%) iPad
6 1 (2.00%) iPhone
6 1 (2.00%) PDA
6 1 (2.00%) Self-Motivation
Operating Systems
1 7 (14.00%) Windows
2 4 (8.00%) Linux
2 4 (8.00%) Unix
3 2 (4.00%) Red Hat Enterprise Linux
4 1 (2.00%) AIX
4 1 (2.00%) Solaris
4 1 (2.00%) Windows 10
4 1 (2.00%) Windows 2000
4 1 (2.00%) Windows 7
4 1 (2.00%) Windows Server
4 1 (2.00%) Windows Server 2003
4 1 (2.00%) Windows Server 2008
4 1 (2.00%) Windows Vista
4 1 (2.00%) Windows XP
Processes & Methodologies
1 30 (60.00%) ITSM
2 25 (50.00%) ITIL
3 24 (48.00%) Service Management
4 14 (28.00%) Configuration Management
5 9 (18.00%) Incident Management
6 8 (16.00%) DevOps
6 8 (16.00%) ITIL V3
6 8 (16.00%) Service Design
7 7 (14.00%) Problem-Solving
8 6 (12.00%) Problem Management
9 5 (10.00%) Agile Software Development
9 5 (10.00%) Change Management
9 5 (10.00%) Migration
9 5 (10.00%) Proactive Monitoring
10 4 (8.00%) Continuous Improvement
10 4 (8.00%) Data Modelling
10 4 (8.00%) Due Diligence
10 4 (8.00%) Mentoring
11 3 (6.00%) Change Control
11 3 (6.00%) Release Management
Programming Languages
1 3 (6.00%) Shell Script
1 3 (6.00%) SQL
2 2 (4.00%) PL/SQL
3 1 (2.00%) Perl
3 1 (2.00%) Python
Qualifications
1 22 (44.00%) Security Cleared
2 17 (34.00%) SC Cleared
3 2 (4.00%) DV Cleared
4 1 (2.00%) BPSS Clearance
4 1 (2.00%) CCNP
4 1 (2.00%) Cisco Certification
Quality Assurance & Compliance
1 12 (24.00%) SLA
2 1 (2.00%) QA
System Software
1 7 (14.00%) Active Directory
2 1 (2.00%) Hyper-V
2 1 (2.00%) Oracle RAC
2 1 (2.00%) Veritas File System
2 1 (2.00%) VMware Infrastructure
Systems Management
1 2 (4.00%) SCCM
2 1 (2.00%) Ansible
2 1 (2.00%) BladeLogic
2 1 (2.00%) BMC PATROL
2 1 (2.00%) McAfee ePO
2 1 (2.00%) ServiceCenter
2 1 (2.00%) Systems Management Server (SMS)
2 1 (2.00%) WMI
Vendors
1 50 (100.00%) Remedy
2 34 (68.00%) BMC
3 12 (24.00%) ServiceNow
4 10 (20.00%) Microsoft
5 9 (18.00%) Oracle
6 8 (16.00%) SolarWinds
7 3 (6.00%) Snow
8 2 (4.00%) HP
8 2 (4.00%) Red Hat
9 1 (2.00%) Adobe
9 1 (2.00%) Apple
9 1 (2.00%) Cisco
9 1 (2.00%) Citrix
9 1 (2.00%) Dell
9 1 (2.00%) IBM
9 1 (2.00%) McAfee
9 1 (2.00%) Nokia
9 1 (2.00%) Peregrine
9 1 (2.00%) Veritas
9 1 (2.00%) VMware