The median contractor rate for a 2nd Line Support was £168 per day in advertised job vacancies in the South West during the 3 months to 22 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Second Line Support
England / South West
Rank 105 107 114
Rank change year-on-year +2 +7  
Contract jobs requiring a 2nd Line Support 30 30 33
As % of all contract IT jobs advertised in the South West 1.17% 1.05% 1.07%
As % of the Job Titles category 1.23% 1.08% 1.11%
Number of daily rates quoted 10 8 12
Median daily rate £168 £118 £145
Median daily rate % change year-on-year +42.55% -18.96%  
90% offered a daily rate of more than £112 £100 £110
10% offered a daily rate of more than £215 £219 £198
UK excluding London median daily rate £150 £155 £161
% change year-on-year -3.22% -3.87%  
Number of hourly rates quoted 5 8 12
Median hourly rate £15.78 £15.25 £13.50
Median hourly rate % change year-on-year +3.44% +12.96%  
90% offered a hourly rate of more than £12.20 £15.00 £10.20
10% offered a hourly rate of more than £17.90 £18.15 £111.15
UK excluding London median hourly rate £15.00 £14.50 £14.50
% change year-on-year +3.44% -  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the South West. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
South West
Contract job vacancies with a job title containing a recognized job role 2433 2768 2970
As % of all contract IT job vacancies advertised in the South West 95.26% 96.55% 95.87%
Number of daily rates quoted 1543 1785 1862
Median daily rate £375 £375 £375
90% offered a daily rate of more than £220 £250 £248
10% offered a daily rate of more than £510 £500 £510
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 159 187 142
Median hourly rate £38.50 £38.75 £30.00
Median hourly rate % change year-on-year -0.64% +29.16%  
90% offered a hourly rate of more than £12.00 £13.00 £11.00
10% offered a hourly rate of more than £47.50 £49.65 £44.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

2nd Line Support
Job Vacancy Trend in the South West

The job posting trend of jobs advertised in the South West that featured 2nd Line Support in the job title.

Job vacancy trend for 2nd Line Support in the South West

2nd Line Support
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing 2nd Line Support in the South West.

Contractor daily rate trend for 2nd Line Support in the South West

2nd Line Support
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support in the South West.

Contractor hourly rate trend for 2nd Line Support in the South West

2nd Line Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the South West region over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Devon - 8 £170 - 1
Gloucestershire 0 7 £190 +72.72% 1
Wiltshire -2 5 £113 -28.57%
Somerset +3 4 - -
Bristol 0 4 - - 1
Dorset +6 1 £150 +20.00%
Cornwall - 1 - -
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 22 March 2017, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring 2nd Line Support in the job title.

1 59 (83.10%) Windows
2 52 (73.24%) Active Directory
3 34 (47.89%) Windows 7
4 19 (26.76%) Windows Server
5 18 (25.35%) Microsoft
6 17 (23.94%) MS Office
7 16 (22.54%) MS Exchange
8 15 (21.13%) ITIL
9 13 (18.31%) MS Excel
9 13 (18.31%) Office 365
9 13 (18.31%) Windows 10
10 12 (16.90%) Windows Server 2012
11 11 (15.49%) Windows Server 2008
12 10 (14.08%) Security Cleared
13 9 (12.68%) Cisco
13 9 (12.68%) VMware
14 8 (11.27%) WAN
15 7 (9.86%) SCCM
15 7 (9.86%) SC Cleared
15 7 (9.86%) Smartphone
15 7 (9.86%) Data Centre
15 7 (9.86%) Windows Server 2003
15 7 (9.86%) SLA
15 7 (9.86%) Citrix
15 7 (9.86%) Asset Management
16 6 (8.45%) Wireless
16 6 (8.45%) Cisco Certification
16 6 (8.45%) Windows XP
16 6 (8.45%) CCNA
16 6 (8.45%) Apple

2nd Line Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (22.54%) MS Exchange
2 6 (8.45%) Exchange Server 2010
3 3 (4.23%) Exchange Server 2007
4 1 (1.41%) Exchange Server 2003
4 1 (1.41%) Exchange Server 2013
4 1 (1.41%) SharePoint
Applications
1 17 (23.94%) MS Office
2 13 (18.31%) MS Excel
Cloud Services
1 13 (18.31%) Office 365
2 1 (1.41%) Microsoft Azure
Communications & Networking
1 8 (11.27%) WAN
2 6 (8.45%) LAN
2 6 (8.45%) Wireless
3 5 (7.04%) Firewall
3 5 (7.04%) TCP/IP
3 5 (7.04%) VPN
4 4 (5.63%) DHCP
5 3 (4.23%) DNS
6 2 (2.82%) Ethernet
6 2 (2.82%) Remote Desktop
7 1 (1.41%) DMVPN
7 1 (1.41%) MPLS
7 1 (1.41%) VLAN
7 1 (1.41%) VoIP
Database & Business Intelligence
1 2 (2.82%) SQL Server
General
1 5 (7.04%) Finance
2 3 (4.23%) Telecoms
3 2 (2.82%) Local Government
4 1 (1.41%) Banking
Libraries, Frameworks & Software Standards
1 2 (2.82%) .NET
1 2 (2.82%) ADO
2 1 (1.41%) WAP
Miscellaneous
1 7 (9.86%) Data Centre
1 7 (9.86%) Smartphone
2 5 (7.04%) Driving Licence
3 3 (4.23%) RSA SecurID
4 1 (1.41%) BYOD
4 1 (1.41%) Handset
4 1 (1.41%) iPad
4 1 (1.41%) iPhone
4 1 (1.41%) Management Information System
Operating Systems
1 59 (83.10%) Windows
2 34 (47.89%) Windows 7
3 19 (26.76%) Windows Server
4 13 (18.31%) Windows 10
5 12 (16.90%) Windows Server 2012
6 11 (15.49%) Windows Server 2008
7 7 (9.86%) Windows Server 2003
8 6 (8.45%) Windows XP
9 5 (7.04%) Android
9 5 (7.04%) Windows 8
10 1 (1.41%) Mac OS X
Processes & Methodologies
1 15 (21.13%) ITIL
2 7 (9.86%) Asset Management
3 6 (8.45%) ITIL V3
4 4 (5.63%) Incident Management
5 3 (4.23%) Change Management
5 3 (4.23%) ITSM
5 3 (4.23%) Migration
5 3 (4.23%) Service Delivery
6 2 (2.82%) Business Development
6 2 (2.82%) Change Control
6 2 (2.82%) Problem Management
7 1 (1.41%) Demand Management
7 1 (1.41%) Fault Analysis
7 1 (1.41%) Identity Access Management
7 1 (1.41%) Kalman Filter
7 1 (1.41%) Line Management
7 1 (1.41%) Mobile Device Management
7 1 (1.41%) Root Cause Analysis
7 1 (1.41%) Web Filtering
Programming Languages
1 3 (4.23%) C
Qualifications
1 10 (14.08%) Security Cleared
2 7 (9.86%) SC Cleared
3 6 (8.45%) CCNA
3 6 (8.45%) Cisco Certification
4 3 (4.23%) DV Cleared
4 3 (4.23%) HNC
5 1 (1.41%) DBS Check
Quality Assurance & Compliance
1 7 (9.86%) SLA
System Software
1 52 (73.24%) Active Directory
2 6 (8.45%) VMware Infrastructure
3 1 (1.41%) Hyper-V
3 1 (1.41%) Virtual Desktop
3 1 (1.41%) XenApp
Systems Management
1 7 (9.86%) SCCM
2 1 (1.41%) SolarWinds Orion
Vendors
1 18 (25.35%) Microsoft
2 9 (12.68%) Cisco
2 9 (12.68%) VMware
3 7 (9.86%) Citrix
4 6 (8.45%) Apple
4 6 (8.45%) HP
5 3 (4.23%) Dell
5 3 (4.23%) Sophos
5 3 (4.23%) Toshiba
6 2 (2.82%) CommVault
6 2 (2.82%) NetApp
6 2 (2.82%) Symantec
7 1 (1.41%) Forcepoint
7 1 (1.41%) Intel Security
7 1 (1.41%) Samsung
7 1 (1.41%) SolarWinds