Period
to 24 June 2019

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 24 June 2019 with a comparison to the same period in the previous 2 years.

Incident Management
South East > Surrey
6 months to
24 Jun 2019
Same period 2018 Same period 2017
Rank 129 161 209
Rank change year-on-year +32 +48 -44
Permanent jobs citing Incident Management 81 81 32
As % of all permanent IT jobs advertised in Surrey 1.86% 1.56% 0.59%
As % of the Processes & Methodologies category 2.01% 1.74% 0.67%
Number of salaries quoted 67 65 14
Surrey median annual salary £47,500 £55,000 £51,250
Median salary % change year-on-year -13.64% +7.32% +13.89%
10th Percentile £30,750 £27,400 £22,525
90th Percentile £75,000 £75,350 £60,000
South East median annual salary £44,500 £47,500 £40,500
% change year-on-year -6.32% +17.28% -10.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,029 4,647 4,786
As % of all permanent IT jobs advertised in Surrey 92.73% 89.35% 87.90%
Number of salaries quoted 3,273 3,874 3,825
Surrey median annual salary £52,500 £47,500 £47,500
Median salary % change year-on-year +10.53% - +5.56%
10th Percentile £29,000 £29,750 £27,500
90th Percentile £77,500 £71,250 £68,750
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Incident Management
Job Vacancy Trend in Surrey

Job postings citing Incident Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Incident Management in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Surrey.

Salary trend for Incident Management in Surrey

Incident Management
Salary Histogram in Surrey

The salary distribution of IT jobs citing Incident Management in Surrey over the 6 months to 24 June 2019.

Salary histogram for Incident Management in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Surrey region over the 6 months to 24 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +3 13 £75,000 +1.35%
Camberley -5 11 £31,500 -30.00%
Guildford +7 9 £32,500 +18.18% 1
Leatherhead +1 5 £48,500 -11.82%
Godalming - 4 £33,500 -
Reigate +6 3 - -
Woking +2 3 £45,000 +76.47%
Weybridge +1 2 £42,500 +30.77%
Walton-on-Thames - 1 £57,500 -
Redhill - 1 £25,000 -
Dorking - 1 - -
Incident Management
South East

For the 6 months to 24 June 2019, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Incident Management.

1 43 (53.09%) ITIL
2 27 (33.33%) SLA
3 25 (30.86%) Microsoft
4 20 (24.69%) Problem Management
5 18 (22.22%) Root Cause Analysis
5 18 (22.22%) Windows
5 18 (22.22%) Firewall
5 18 (22.22%) ITSM
6 17 (20.99%) Internet
7 16 (19.75%) Cisco
7 16 (19.75%) Trend Analysis
8 15 (18.52%) Security Cleared
8 15 (18.52%) SolarWinds
9 14 (17.28%) CCNA
9 14 (17.28%) Cisco Certification
10 13 (16.05%) ITIL Certification
10 13 (16.05%) Service Management
10 13 (16.05%) VPN
10 13 (16.05%) Service Delivery
10 13 (16.05%) Wireless
11 12 (14.81%) Network Monitoring
11 12 (14.81%) Break/Fix
11 12 (14.81%) Data Analysis
11 12 (14.81%) Remedy
12 11 (13.58%) BGP
12 11 (13.58%) OSPF
12 11 (13.58%) SNMP
12 11 (13.58%) Huawei
12 11 (13.58%) Change Management
12 11 (13.58%) Wi-Fi

Incident Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.23%) IBM HTTP Server
1 1 (1.23%) JBoss
1 1 (1.23%) MS Exchange
1 1 (1.23%) Skype for Business
1 1 (1.23%) Tomcat
1 1 (1.23%) WebLogic
1 1 (1.23%) WebSphere
1 1 (1.23%) WebSphere Application Server
Applications
1 6 (7.41%) Microsoft Excel
1 6 (7.41%) Microsoft Office
1 6 (7.41%) Microsoft PowerPoint
Business Applications
1 1 (1.23%) Dynamics AX
Cloud Services
1 7 (8.64%) Office 365
2 6 (7.41%) Microsoft Azure
3 4 (4.94%) SaaS
4 1 (1.23%) Dynamics 365
4 1 (1.23%) Mimecast
Communications & Networking
1 18 (22.22%) Firewall
2 17 (20.99%) Internet
3 13 (16.05%) VPN
3 13 (16.05%) Wireless
4 11 (13.58%) BGP
4 11 (13.58%) OSPF
4 11 (13.58%) SNMP
4 11 (13.58%) Wi-Fi
5 5 (6.17%) Intranet
5 5 (6.17%) LAN
5 5 (6.17%) WAN
6 2 (2.47%) Cisco ASA
6 2 (2.47%) TCP/IP
6 2 (2.47%) Wireless Security
6 2 (2.47%) Wireshark
7 1 (1.23%) Intrusion Detection
7 1 (1.23%) Network Security
7 1 (1.23%) Skype
Database & Business Intelligence
1 5 (6.17%) Adabas
2 4 (4.94%) MySQL
Development Applications
1 1 (1.23%) Atlassian Bamboo
1 1 (1.23%) Jenkins
General
1 9 (11.11%) Finance
2 4 (4.94%) Billing
3 3 (3.70%) Retail
4 1 (1.23%) Advertising
4 1 (1.23%) Financial Institution
4 1 (1.23%) Manufacturing
Job Titles
1 13 (16.05%) Network Engineer
1 13 (16.05%) Wireless Engineer
2 12 (14.81%) Network Operations Engineer
2 12 (14.81%) Operations Engineer
3 11 (13.58%) Analyst
3 11 (13.58%) IP Engineer
3 11 (13.58%) Service Manager
3 11 (13.58%) Systems Engineer
4 9 (11.11%) IT Manager
5 7 (8.64%) Support Engineer
6 6 (7.41%) IT Services Manager
6 6 (7.41%) IT Support
7 5 (6.17%) Infrastructure Support
7 5 (6.17%) Infrastructure Support Engineer
7 5 (6.17%) IT Analyst
7 5 (6.17%) Security Manager
7 5 (6.17%) Wintel Engineer
7 5 (6.17%) Wintel Infrastructure Engineer
7 5 (6.17%) Wintel Support
7 5 (6.17%) Wintel Support Engineer
Libraries, Frameworks & Software Standards
1 1 (1.23%) Java EE
1 1 (1.23%) Middleware
Miscellaneous
1 9 (11.11%) Analytical Skills
2 8 (9.88%) e-Learning
3 4 (4.94%) Public Cloud
4 3 (3.70%) Data Centre
5 2 (2.47%) Management Information System
Operating Systems
1 18 (22.22%) Windows
2 11 (13.58%) Windows Server
3 9 (11.11%) Linux
4 6 (7.41%) Unix
5 5 (6.17%) HPUX
6 4 (4.94%) CentOS
7 2 (2.47%) Windows 10
8 1 (1.23%) Windows 7
8 1 (1.23%) Windows Server 2008
Processes & Methodologies
1 43 (53.09%) ITIL
2 20 (24.69%) Problem Management
3 18 (22.22%) ITSM
3 18 (22.22%) Root Cause Analysis
4 16 (19.75%) Trend Analysis
5 13 (16.05%) Service Delivery
5 13 (16.05%) Service Management
6 12 (14.81%) Break/Fix
6 12 (14.81%) Data Analysis
6 12 (14.81%) Network Monitoring
7 11 (13.58%) Change Management
8 10 (12.35%) Business Continuity
9 9 (11.11%) DevOps
10 8 (9.88%) Disaster Recovery
11 7 (8.64%) Agile Software Development
11 7 (8.64%) Business Continuity Management
11 7 (8.64%) Continuous Improvement
11 7 (8.64%) ITIL V3
11 7 (8.64%) Process Management
12 5 (6.17%) Process Improvement
Programming Languages
1 5 (6.17%) Java
1 5 (6.17%) SQL
2 4 (4.94%) Bash Shell
2 4 (4.94%) JavaScript
2 4 (4.94%) Python
2 4 (4.94%) Ruby
Qualifications
1 15 (18.52%) Security Cleared
2 14 (17.28%) CCNA
2 14 (17.28%) Cisco Certification
3 13 (16.05%) ITIL Certification
4 7 (8.64%) Degree
5 5 (6.17%) ITIL Foundation Certificate
6 3 (3.70%) SC Cleared
7 2 (2.47%) CCNP
7 2 (2.47%) CISM
7 2 (2.47%) CISSP
8 1 (1.23%) MCSA
8 1 (1.23%) MCSE
8 1 (1.23%) Microsoft Certification
Quality Assurance & Compliance
1 27 (33.33%) SLA
2 7 (8.64%) ISO 22301
3 5 (6.17%) ISO/IEC 27001
4 4 (4.94%) GDPR
5 3 (3.70%) ISO 9001
5 3 (3.70%) QA
System Software
1 3 (3.70%) Active Directory
1 3 (3.70%) Hyper-V
Systems Management
1 8 (9.88%) SCOM
2 5 (6.17%) SCCM
3 4 (4.94%) CSIRT
4 3 (3.70%) SCVMM
4 3 (3.70%) WSUS
5 1 (1.23%) Core Impact
5 1 (1.23%) Nessus
Vendors
1 25 (30.86%) Microsoft
2 16 (19.75%) Cisco
3 15 (18.52%) SolarWinds
4 12 (14.81%) Remedy
5 11 (13.58%) Aruba
5 11 (13.58%) Huawei
5 11 (13.58%) Meraki
5 11 (13.58%) Ruckus Wireless
6 8 (9.88%) Virgin Media
7 5 (6.17%) Intel
7 5 (6.17%) Oracle
7 5 (6.17%) PagerDuty
8 4 (4.94%) Google
8 4 (4.94%) Red Hat
9 3 (3.70%) VMware
9 3 (3.70%) xMatters
10 2 (2.47%) Juniper
10 2 (2.47%) Palo Alto
10 2 (2.47%) Rapid7
10 2 (2.47%) Riverbed