Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Incident Management
South East > Surrey
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 145 209 169
Rank change year-on-year +64 -40 +14
Permanent jobs citing Incident Management 78 32 139
As % of all permanent IT jobs advertised in Surrey 1.49% 0.57% 1.86%
As % of the Processes & Methodologies category 1.68% 0.64% 2.11%
Number of salaries quoted 63 16 115
Surrey median annual salary £45,000 £41,250 £50,000
Median salary % change year-on-year +9.09% -17.50% +33.33%
10th Percentile £27,200 £33,500 £27,200
90th Percentile £74,000 £76,875 £57,500
South East median annual salary £45,000 £41,000 £47,250
% change year-on-year +9.76% -13.23% +18.13%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,637 5,039 6,580
As % of all permanent IT jobs advertised in Surrey 88.80% 89.03% 87.90%
Number of salaries quoted 3,824 4,071 5,517
Surrey median annual salary £50,000 £48,000 £47,000
Median salary % change year-on-year +4.17% +2.13% +4.44%
10th Percentile £29,750 £28,500 £28,000
90th Percentile £72,500 £68,750 £68,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Incident Management
Job Vacancy Trend in Surrey

Job postings citing Incident Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Incident Management in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Surrey.

Salary trend for Incident Management in Surrey

Incident Management
Salary Histogram in Surrey

The salary distribution of IT jobs citing Incident Management in Surrey over the 6 months to 20 August 2018.

Salary histogram for Incident Management in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Surrey region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +33 26 £74,000 +34.55% 1
Camberley +10 20 £45,000 +60.71% 1
Woking +13 4 £25,500 -
Weybridge - 4 £34,250 -
Farnham - 4 £32,750 - 1
Reigate - 3 - -
Cobham +4 1 £35,000 -4.11%
Epsom - 1 £35,000 -
Guildford - 1 £27,500 -
Incident Management
South East

For the 6 months to 20 August 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Incident Management.

1 38 (48.72%) ITIL
1 38 (48.72%) Microsoft
2 34 (43.59%) Problem Management
3 32 (41.03%) Windows
4 26 (33.33%) Microsoft Certification
4 26 (33.33%) ITSM
5 22 (28.21%) Red Hat
5 22 (28.21%) Linux
5 22 (28.21%) Python
5 22 (28.21%) JavaScript
5 22 (28.21%) RHCA
5 22 (28.21%) CentOS
5 22 (28.21%) Linux Command Line
5 22 (28.21%) Site Reliability Engineering
5 22 (28.21%) Cloud Operations
6 19 (24.36%) Trend Analysis
7 18 (23.08%) Problem-Solving
8 17 (21.79%) Root Cause Analysis
9 16 (20.51%) MySQL
10 15 (19.23%) Change Management
11 12 (15.38%) Internet
11 12 (15.38%) Cisco Certification
12 11 (14.10%) CCNA
13 10 (12.82%) LAN
13 10 (12.82%) WAN
13 10 (12.82%) Finance
14 9 (11.54%) Data Analysis
14 9 (11.54%) Service Management
14 9 (11.54%) Management Information System
14 9 (11.54%) SLA

Incident Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.56%) IIS
1 2 (2.56%) MS Exchange
Applications
1 9 (11.54%) Microsoft Office
2 2 (2.56%) AutoCAD
Business Applications
1 1 (1.28%) Remedy ITSM
1 1 (1.28%) SAP BPC
1 1 (1.28%) SAP CO
1 1 (1.28%) SAP FI
1 1 (1.28%) SAP FI/CO
1 1 (1.28%) SAP S/4HANA
Cloud Services
1 6 (7.69%) Office 365
2 3 (3.85%) Amazon AWS
3 2 (2.56%) G Suite
3 2 (2.56%) Microsoft Azure
4 1 (1.28%) PaaS
Communications & Networking
1 12 (15.38%) Internet
2 10 (12.82%) LAN
2 10 (12.82%) WAN
3 8 (10.26%) Firewall
4 5 (6.41%) Wi-Fi
4 5 (6.41%) Wireless
5 3 (3.85%) Unified Communications
6 2 (2.56%) DNS
6 2 (2.56%) IPsec
6 2 (2.56%) MPLS
6 2 (2.56%) VPN
7 1 (1.28%) ADSL
7 1 (1.28%) Cisco ASA
7 1 (1.28%) DHCP
7 1 (1.28%) Ethernet
7 1 (1.28%) NAS
7 1 (1.28%) PPP
7 1 (1.28%) TCP/IP
7 1 (1.28%) WLAN
Database & Business Intelligence
1 16 (20.51%) MySQL
2 1 (1.28%) NewSQL
2 1 (1.28%) NoSQL
2 1 (1.28%) SAP BW
Development Applications
1 2 (2.56%) Team Foundation Server
General
1 10 (12.82%) Finance
2 4 (5.13%) Retail
3 3 (3.85%) Legal
3 3 (3.85%) Telecoms
4 2 (2.56%) Banking
4 2 (2.56%) Marketing
5 1 (1.28%) Law
5 1 (1.28%) Local Government
Job Titles
1 22 (28.21%) Cloud Specialist
1 22 (28.21%) Linux Specialist
2 16 (20.51%) Senior Data Warehouse Specialist
2 16 (20.51%) Senior Linux Specialist
3 13 (16.67%) Problem Manager
4 11 (14.10%) Analyst
5 10 (12.82%) Network Engineer
6 9 (11.54%) IT Manager
7 8 (10.26%) Support Analyst
8 6 (7.69%) IT Support
9 4 (5.13%) IT Analyst
9 4 (5.13%) Senior Manager
9 4 (5.13%) Senior Service Manager
9 4 (5.13%) Service Manager
10 3 (3.85%) Administrator
10 3 (3.85%) IT Support Analyst
10 3 (3.85%) Support Engineer
11 2 (2.56%) Applications Support
11 2 (2.56%) Release Analyst
11 2 (2.56%) Support Specialist
Libraries, Frameworks & Software Standards
1 2 (2.56%) .NET
1 2 (2.56%) Web Services
Miscellaneous
1 22 (28.21%) Linux Command Line
2 9 (11.54%) Analytical Skills
2 9 (11.54%) Management Information System
3 7 (8.97%) Wiki
4 3 (3.85%) Smartphone
5 2 (2.56%) Client/Server
5 2 (2.56%) Computer Science
5 2 (2.56%) Data Centre
5 2 (2.56%) Private Cloud
6 1 (1.28%) CMDB
6 1 (1.28%) Driving Licence
6 1 (1.28%) Hybrid Cloud
Operating Systems
1 32 (41.03%) Windows
2 22 (28.21%) CentOS
2 22 (28.21%) Linux
3 5 (6.41%) Windows 7
3 5 (6.41%) Windows Server
4 2 (2.56%) Windows 8
4 2 (2.56%) Windows Server 2008
4 2 (2.56%) Windows Server 2012
5 1 (1.28%) Unix
Processes & Methodologies
1 38 (48.72%) ITIL
2 34 (43.59%) Problem Management
3 26 (33.33%) ITSM
4 22 (28.21%) Cloud Operations
4 22 (28.21%) Site Reliability Engineering
5 19 (24.36%) Trend Analysis
6 18 (23.08%) Problem-Solving
7 17 (21.79%) Root Cause Analysis
8 15 (19.23%) Change Management
9 9 (11.54%) Continuous Improvement
9 9 (11.54%) Data Analysis
9 9 (11.54%) Service Management
10 8 (10.26%) Quality Management
10 8 (10.26%) Service Delivery
11 7 (8.97%) Case Management
11 7 (8.97%) ITIL V3
11 7 (8.97%) Performance Metrics
12 5 (6.41%) Asset Management
12 5 (6.41%) Business Continuity
12 5 (6.41%) Project Management
Programming Languages
1 22 (28.21%) JavaScript
1 22 (28.21%) Python
2 3 (3.85%) PowerShell
3 2 (2.56%) SQL
4 1 (1.28%) C
Qualifications
1 26 (33.33%) Microsoft Certification
2 22 (28.21%) RHCA
3 12 (15.38%) Cisco Certification
4 11 (14.10%) CCNA
5 7 (8.97%) ITIL Certification
5 7 (8.97%) JNCIA
6 4 (5.13%) CISSP
6 4 (5.13%) ITIL Foundation Certificate
7 3 (3.85%) Degree
8 2 (2.56%) CISA
8 2 (2.56%) CISM
8 2 (2.56%) Computer Science Degree
8 2 (2.56%) CRISC
8 2 (2.56%) SSCP
9 1 (1.28%) CCIE
9 1 (1.28%) MCITP
9 1 (1.28%) MCP
9 1 (1.28%) MCSE
9 1 (1.28%) Network+ Certification
Quality Assurance & Compliance
1 9 (11.54%) SLA
2 3 (3.85%) GDPR
2 3 (3.85%) ISO/IEC 20000
2 3 (3.85%) ISO/IEC 27001
3 2 (2.56%) ISAE 3402
3 2 (2.56%) PCI DSS
4 1 (1.28%) GPG13
System Software
1 6 (7.69%) Active Directory
2 2 (2.56%) Firmware
3 1 (1.28%) Citrix Presentation Server
3 1 (1.28%) Hyper-V
3 1 (1.28%) XenApp
3 1 (1.28%) XenDesktop
Systems Management
1 4 (5.13%) Backup Exec
1 4 (5.13%) SCCM
2 3 (3.85%) HP SIM
2 3 (3.85%) WSUS
3 1 (1.28%) AirWatch
3 1 (1.28%) BMC PATROL
3 1 (1.28%) Nagios
3 1 (1.28%) SCOM
3 1 (1.28%) SCSM
3 1 (1.28%) SolarWinds Orion
3 1 (1.28%) ZABBIX
Vendors
1 38 (48.72%) Microsoft
2 22 (28.21%) Red Hat
3 6 (7.69%) Cisco
4 5 (6.41%) HP
5 4 (5.13%) Remedy
5 4 (5.13%) SolarWinds
6 3 (3.85%) Citrix
6 3 (3.85%) Google
6 3 (3.85%) Spiceworks
7 2 (2.56%) Adobe
7 2 (2.56%) Apple
7 2 (2.56%) BMC
7 2 (2.56%) CheckPoint
7 2 (2.56%) Cognizant
7 2 (2.56%) Intel
7 2 (2.56%) Juniper
7 2 (2.56%) ServiceNow
7 2 (2.56%) Symantec
8 1 (1.28%) Palo Alto
8 1 (1.28%) Snow