Period
to 22 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 22 October 2018 with a comparison to the same period in the previous 2 years.

Incident Management
South East > Surrey
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 159 229 187
Rank change year-on-year +70 -42 +2
Permanent jobs citing Incident Management 77 28 94
As % of all permanent IT jobs advertised in Surrey 1.52% 0.47% 1.38%
As % of the Processes & Methodologies category 1.70% 0.52% 1.57%
Number of salaries quoted 62 23 78
Surrey median annual salary £45,000 £42,500 £53,750
Median salary % change year-on-year +5.88% -20.93% +43.33%
10th Percentile £27,075 £33,000 £27,000
90th Percentile £74,000 £60,000 £63,000
South East median annual salary £45,000 £42,000 £44,000
% change year-on-year +7.14% -4.55% +10.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,525 5,363 5,979
As % of all permanent IT jobs advertised in Surrey 89.37% 90.73% 87.57%
Number of salaries quoted 3,779 4,323 5,003
Surrey median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,750 £29,250 £28,500
90th Percentile £73,750 £68,750 £70,000
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Incident Management
Job Vacancy Trend in Surrey

Job postings citing Incident Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Incident Management in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Surrey.

Salary trend for Incident Management in Surrey

Incident Management
Salary Histogram in Surrey

The salary distribution of IT jobs citing Incident Management in Surrey over the 6 months to 22 October 2018.

Salary histogram for Incident Management in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Surrey region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staines +29 26 £74,000 +23.33%
Camberley +14 22 £45,000 +36.36% 5
Reigate - 7 £57,500 - 1
Farnham - 4 £32,750 -
Woking +10 2 £23,000 -
Guildford - 2 £37,500 - 1
Cobham +9 1 £35,000 -4.11% 1
Weybridge -10 1 £31,500 +8.62%
Epsom - 1 £35,000 -
Incident Management
South East

For the 6 months to 22 October 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Incident Management.

1 43 (55.84%) ITIL
2 34 (44.16%) Microsoft
3 30 (38.96%) Problem Management
4 28 (36.36%) Windows
5 25 (32.47%) ITSM
6 23 (29.87%) Microsoft Certification
7 22 (28.57%) Red Hat
7 22 (28.57%) Linux
7 22 (28.57%) Python
7 22 (28.57%) JavaScript
7 22 (28.57%) MySQL
7 22 (28.57%) CentOS
7 22 (28.57%) RHCA
7 22 (28.57%) Linux Command Line
7 22 (28.57%) Cloud Operations
7 22 (28.57%) Site Reliability Engineering
8 18 (23.38%) Problem-Solving
8 18 (23.38%) Trend Analysis
9 16 (20.78%) Root Cause Analysis
10 15 (19.48%) SLA
11 14 (18.18%) Internet
12 13 (16.88%) CCNA
12 13 (16.88%) Cisco Certification
13 12 (15.58%) Continuous Improvement
13 12 (15.58%) ITIL Certification
13 12 (15.58%) Change Management
14 11 (14.29%) Finance
15 9 (11.69%) DevOps
16 8 (10.39%) Analytical Skills
16 8 (10.39%) Service Management

Incident Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.60%) IIS
2 1 (1.30%) MS Exchange
Applications
1 6 (7.79%) Microsoft Office
2 1 (1.30%) AutoCAD
Business Applications
1 1 (1.30%) Remedy ITSM
Cloud Services
1 6 (7.79%) Office 365
Communications & Networking
1 14 (18.18%) Internet
2 6 (7.79%) LAN
2 6 (7.79%) WAN
3 5 (6.49%) Wi-Fi
4 3 (3.90%) Unified Communications
4 3 (3.90%) Wireless
5 1 (1.30%) ADSL
5 1 (1.30%) DNS
5 1 (1.30%) Ethernet
5 1 (1.30%) Firewall
5 1 (1.30%) PPP
5 1 (1.30%) WLAN
Database & Business Intelligence
1 22 (28.57%) MySQL
Development Applications
1 4 (5.19%) Git (software)
1 4 (5.19%) Jenkins
1 4 (5.19%) JIRA
2 2 (2.60%) Team Foundation Server
General
1 11 (14.29%) Finance
2 3 (3.90%) Banking
2 3 (3.90%) Retail
2 3 (3.90%) Telecoms
3 1 (1.30%) Marketing
Job Titles
1 22 (28.57%) Cloud Specialist
1 22 (28.57%) Linux Specialist
1 22 (28.57%) Senior Data Warehouse Specialist
1 22 (28.57%) Senior Linux Specialist
2 13 (16.88%) Problem Manager
3 9 (11.69%) Analyst
3 9 (11.69%) Network Engineer
4 8 (10.39%) IT Manager
5 6 (7.79%) Support Analyst
6 5 (6.49%) 1st Line Support
6 5 (6.49%) IT Support
7 4 (5.19%) DevOps Manager
7 4 (5.19%) Release Manager
8 3 (3.90%) IT Analyst
8 3 (3.90%) IT Support Analyst
9 2 (2.60%) 1st Line Engineer
9 2 (2.60%) Audio Visual Technician
9 2 (2.60%) Head of DevOps
9 2 (2.60%) IT Administrator
9 2 (2.60%) Operations Engineer
Libraries, Frameworks & Software Standards
1 2 (2.60%) .NET
Miscellaneous
1 22 (28.57%) Linux Command Line
2 8 (10.39%) Analytical Skills
3 6 (7.79%) e-Learning
3 6 (7.79%) Management Information System
3 6 (7.79%) Wiki
4 4 (5.19%) Computer Science
4 4 (5.19%) Reinsurance
5 3 (3.90%) Data Centre
6 1 (1.30%) CMDB
6 1 (1.30%) Driving Licence
6 1 (1.30%) Handset
Operating Systems
1 28 (36.36%) Windows
2 22 (28.57%) CentOS
2 22 (28.57%) Linux
3 2 (2.60%) Windows 7
3 2 (2.60%) Windows Server
4 1 (1.30%) Unix
Processes & Methodologies
1 43 (55.84%) ITIL
2 30 (38.96%) Problem Management
3 25 (32.47%) ITSM
4 22 (28.57%) Cloud Operations
4 22 (28.57%) Site Reliability Engineering
5 18 (23.38%) Problem-Solving
5 18 (23.38%) Trend Analysis
6 16 (20.78%) Root Cause Analysis
7 12 (15.58%) Change Management
7 12 (15.58%) Continuous Improvement
8 9 (11.69%) DevOps
9 8 (10.39%) Data Analysis
9 8 (10.39%) ITIL V3
9 8 (10.39%) Service Management
10 7 (9.09%) Agile Software Development
10 7 (9.09%) Performance Metrics
11 6 (7.79%) Asset Management
11 6 (7.79%) Break/Fix
11 6 (7.79%) Case Management
11 6 (7.79%) Continuous Integration
Programming Languages
1 22 (28.57%) JavaScript
1 22 (28.57%) Python
2 3 (3.90%) PowerShell
3 2 (2.60%) SQL
4 1 (1.30%) C
Qualifications
1 23 (29.87%) Microsoft Certification
2 22 (28.57%) RHCA
3 13 (16.88%) CCNA
3 13 (16.88%) Cisco Certification
4 12 (15.58%) ITIL Certification
5 6 (7.79%) JNCIA
6 5 (6.49%) Degree
7 3 (3.90%) ITIL Foundation Certificate
8 1 (1.30%) Network+ Certification
8 1 (1.30%) Security Cleared
Quality Assurance & Compliance
1 15 (19.48%) SLA
2 4 (5.19%) QA
3 3 (3.90%) ISO/IEC 20000
4 2 (2.60%) Cyber Essentials
4 2 (2.60%) GDPR
System Software
1 7 (9.09%) Active Directory
Systems Management
1 4 (5.19%) Nagios
1 4 (5.19%) ZABBIX
2 1 (1.30%) AirWatch
2 1 (1.30%) BMC PATROL
2 1 (1.30%) SCOM
2 1 (1.30%) SCSM
2 1 (1.30%) SolarWinds Orion
Vendors
1 34 (44.16%) Microsoft
2 22 (28.57%) Red Hat
3 7 (9.09%) Remedy
3 7 (9.09%) SolarWinds
4 6 (7.79%) Virgin Media
5 3 (3.90%) ServiceNow
6 2 (2.60%) BMC
6 2 (2.60%) Intel
7 1 (1.30%) Adobe
7 1 (1.30%) CheckPoint
7 1 (1.30%) Cisco
7 1 (1.30%) Citrix
7 1 (1.30%) HP
7 1 (1.30%) Juniper
7 1 (1.30%) Snow
7 1 (1.30%) Wyse