Period
to 25 February 2020

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 25 February 2020 with a comparison to the same period in the previous 2 years.

Incident Management
South East > Surrey
6 months to
25 Feb 2020
Same period 2019 Same period 2018
Rank 108 147 193
Rank change year-on-year +39 +46 +18
Permanent jobs citing Incident Management 83 79 58
As % of all permanent IT jobs advertised in Surrey 2.34% 1.74% 1.01%
As % of the Processes & Methodologies category 2.57% 1.89% 1.11%
Number of salaries quoted 68 62 56
Surrey median annual salary £48,750 £43,750 £53,750
Median salary % change year-on-year +11.43% -18.60% +3.61%
10th Percentile £25,000 £25,050 £28,250
90th Percentile £69,875 £77,500 £75,000
South East median annual salary £45,000 £40,000 £47,500
% change year-on-year +12.50% -15.79% +7.95%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 3,235 4,187 5,212
As % of all permanent IT jobs advertised in Surrey 91.18% 92.41% 90.47%
Number of salaries quoted 2,748 3,442 4,296
Surrey median annual salary £52,500 £50,000 £49,000
Median salary % change year-on-year +5.00% +2.04% +3.16%
10th Percentile £30,000 £28,250 £28,500
90th Percentile £80,000 £74,000 £68,250
South East median annual salary £50,000 £47,500 £45,000
% change year-on-year +5.26% +5.56% -

Incident Management
Job Vacancy Trend in Surrey

Job postings citing Incident Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Incident Management in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Surrey.

Salary trend for Incident Management in Surrey

Incident Management
Salary Histogram in Surrey

The salary distribution of IT jobs citing Incident Management in Surrey over the 6 months to 25 February 2020.

Salary histogram for Incident Management in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Surrey region over the 6 months to 25 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Guildford +36 34 £52,500 +75.00% 2
Egham +14 9 £25,000 - 1
Staines -21 5 £45,000 -39.19%
Camberley +7 4 £45,000 +57.89% 1
Redhill +2 3 £57,500 +173.81%
Woking - 2 £40,000 -
Godalming - 2 £60,000 - 3
Chertsey - 1 £67,500 -
Epsom - 1 £22,500 -
Incident Management
South East

For the 6 months to 25 February 2020, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Incident Management.

1 39 (46.99%) Windows
2 36 (43.37%) ITIL
3 34 (40.96%) Microsoft
4 24 (28.92%) Service Delivery
5 23 (27.71%) Finance
6 22 (26.51%) Service Management
7 21 (25.30%) SLA
8 20 (24.10%) ITIL V3
9 19 (22.89%) Windows 10
10 17 (20.48%) Trend Analysis
11 16 (19.28%) Storage Management
12 15 (18.07%) Problem-Solving
13 13 (15.66%) Change Management
14 12 (14.46%) Degree
15 11 (13.25%) Active Directory
15 11 (13.25%) Infrastructure Engineering
15 11 (13.25%) Windows 7
15 11 (13.25%) Azure
16 10 (12.05%) Root Cause Analysis
16 10 (12.05%) Cisco
16 10 (12.05%) Internet
17 9 (10.84%) VPN
17 9 (10.84%) Linux
17 9 (10.84%) Microsoft Office
17 9 (10.84%) Operations Management
17 9 (10.84%) Windows 8
17 9 (10.84%) PagerDuty
17 9 (10.84%) SCOM
17 9 (10.84%) Task Automation
17 9 (10.84%) Runbook

Incident Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.20%) MS Exchange
Applications
1 9 (10.84%) Microsoft Office
Cloud Services
1 11 (13.25%) Azure
2 1 (1.20%) Office 365
2 1 (1.20%) SaaS
Communications & Networking
1 10 (12.05%) Internet
2 9 (10.84%) VPN
3 8 (9.64%) Firewall
3 8 (9.64%) Wireless
4 6 (7.23%) Wi-Fi
5 5 (6.02%) BGP
5 5 (6.02%) OSPF
5 5 (6.02%) SNMP
6 4 (4.82%) DNS
7 3 (3.61%) DHCP
8 2 (2.41%) LAN
8 2 (2.41%) Network Security
8 2 (2.41%) WAN
9 1 (1.20%) Cisco ASA
9 1 (1.20%) VLAN
9 1 (1.20%) VoIP
9 1 (1.20%) Wireless Security
Database & Business Intelligence
1 2 (2.41%) Oracle Reports
1 2 (2.41%) Relational Database
1 2 (2.41%) SQL Server
General
1 23 (27.71%) Finance
2 5 (6.02%) Public Sector
3 4 (4.82%) Legal
4 1 (1.20%) Retail
Job Titles
1 18 (21.69%) Analyst
1 18 (21.69%) Incident Manager
1 18 (21.69%) Major Incident Manager
2 13 (15.66%) Support Engineer
3 9 (10.84%) Infrastructure Engineer
4 8 (9.64%) Desktop Support
5 7 (8.43%) Deskside Engineer
5 7 (8.43%) Deskside Support
5 7 (8.43%) Deskside Support Engineer
5 7 (8.43%) Service Manager
6 5 (6.02%) Incident and Problem Manager
6 5 (6.02%) Infrastructure Support
6 5 (6.02%) IP Engineer
6 5 (6.02%) Relationships Manager
6 5 (6.02%) Service Analyst
6 5 (6.02%) Service Desk Analyst
6 5 (6.02%) Service Management Manager
6 5 (6.02%) Service Relationship Manager
6 5 (6.02%) Systems Engineer
6 5 (6.02%) Wireless Engineer
Libraries, Frameworks & Software Standards
1 2 (2.41%) .NET
1 2 (2.41%) Middleware
1 2 (2.41%) REST
1 2 (2.41%) SOAP
1 2 (2.41%) WCF
1 2 (2.41%) Web Services
Miscellaneous
1 7 (8.43%) CMDB
2 6 (7.23%) Data Centre
3 5 (6.02%) Analytical Skills
4 4 (4.82%) Virtual Team
5 3 (3.61%) Management Information System
6 1 (1.20%) Blackberry
6 1 (1.20%) e-Learning
6 1 (1.20%) iPad
6 1 (1.20%) iPhone
6 1 (1.20%) Replication
6 1 (1.20%) Wiki
Operating Systems
1 39 (46.99%) Windows
2 19 (22.89%) Windows 10
3 11 (13.25%) Windows 7
4 9 (10.84%) Linux
4 9 (10.84%) Windows 8
5 7 (8.43%) Windows XP
6 1 (1.20%) Windows Server
Processes & Methodologies
1 36 (43.37%) ITIL
2 24 (28.92%) Service Delivery
3 22 (26.51%) Service Management
4 20 (24.10%) ITIL V3
5 17 (20.48%) Trend Analysis
6 16 (19.28%) Storage Management
7 15 (18.07%) Problem-Solving
8 13 (15.66%) Change Management
9 11 (13.25%) Infrastructure Engineering
10 10 (12.05%) Root Cause Analysis
11 9 (10.84%) Operations Management
11 9 (10.84%) Runbook
11 9 (10.84%) Task Automation
12 8 (9.64%) Business Development
12 8 (9.64%) Project Management
12 8 (9.64%) Security Patching
13 7 (8.43%) Asset Management
13 7 (8.43%) PRINCE2
13 7 (8.43%) Problem Management
13 7 (8.43%) Validation
Programming Languages
1 4 (4.82%) PowerShell
2 2 (2.41%) C#
2 2 (2.41%) SQL
3 1 (1.20%) VB
3 1 (1.20%) VBScript
Qualifications
1 12 (14.46%) Degree
2 4 (4.82%) Cisco Certification
3 3 (3.61%) BC Cleared
3 3 (3.61%) CISA
3 3 (3.61%) IRCA
3 3 (3.61%) SC Cleared
3 3 (3.61%) Security Cleared
4 2 (2.41%) CCNA
4 2 (2.41%) ITIL Foundation Certificate
4 2 (2.41%) MBA
4 2 (2.41%) PhD
4 2 (2.41%) PRINCE2 Practitioner
5 1 (1.20%) CCNP
5 1 (1.20%) CISM
5 1 (1.20%) CISSP
5 1 (1.20%) ITIL Certification
5 1 (1.20%) JNCIA
5 1 (1.20%) MBCS
Quality Assurance & Compliance
1 21 (25.30%) SLA
2 7 (8.43%) ISO/IEC 27001
3 2 (2.41%) GDPR
3 2 (2.41%) ISO/IEC 20000
4 1 (1.20%) Cyber Essentials
4 1 (1.20%) NIST
4 1 (1.20%) PCI DSS
System Software
1 11 (13.25%) Active Directory
2 3 (3.61%) Microsoft App-V
2 3 (3.61%) Virtual Desktop
3 2 (2.41%) Firmware
4 1 (1.20%) BitLocker
4 1 (1.20%) VMware Infrastructure
Systems Management
1 9 (10.84%) SCOM
2 8 (9.64%) SCCM
3 1 (1.20%) AirWatch
3 1 (1.20%) AppManager
3 1 (1.20%) Microsoft Intune
Vendors
1 34 (40.96%) Microsoft
2 10 (12.05%) Cisco
3 9 (10.84%) PagerDuty
4 8 (9.64%) ServiceNow
5 7 (8.43%) Snow
6 5 (6.02%) Aruba
6 5 (6.02%) Citrix
6 5 (6.02%) Huawei
6 5 (6.02%) Meraki
6 5 (6.02%) Ruckus Wireless
7 4 (4.82%) Ivanti
8 3 (3.61%) VMware
9 2 (2.41%) CheckPoint
9 2 (2.41%) Dell
9 2 (2.41%) HP
9 2 (2.41%) Oracle
9 2 (2.41%) Palo Alto
10 1 (1.20%) SolarWinds
10 1 (1.20%) Virgin Media