Period
to 18 January 2019

The following table provides summary statistics for permanent job vacancies advertised in Surrey with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 18 January 2019 with a comparison to the same period in the previous 2 years.

Incident Management
South East > Surrey
6 months to
18 Jan 2019
Same period 2018 Same period 2017
Rank 143 212 193
Rank change year-on-year +69 -19 +17
Permanent jobs citing Incident Management 84 49 64
As % of all permanent IT jobs advertised in Surrey 1.83% 0.81% 1.08%
As % of the Processes & Methodologies category 2.00% 0.89% 1.23%
Number of salaries quoted 69 48 53
Surrey median annual salary £45,000 £46,250 £55,000
Median salary % change year-on-year -2.70% -15.91% +77.42%
10th Percentile £24,800 £27,500 £24,600
90th Percentile £74,000 £78,750 £65,000
South East median annual salary £40,000 £47,500 £44,000
% change year-on-year -15.79% +7.95% +10.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Surrey with a requirement for process or methodology skills.

All Process and Methodology Skills
Surrey
Permanent vacancies with a requirement for process or methodology skills 4,197 5,475 5,183
As % of all permanent IT jobs advertised in Surrey 91.36% 90.89% 87.48%
Number of salaries quoted 3,528 4,461 4,335
Surrey median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +5.56%
10th Percentile £28,250 £28,500 £27,500
90th Percentile £73,750 £68,750 £68,750
South East median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Incident Management
Job Vacancy Trend in Surrey

Job postings citing Incident Management as a percentage of all IT jobs advertised in Surrey.

Job vacancy trend for Incident Management in Surrey

Incident Management
Salary Trend in Surrey

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Surrey.

Salary trend for Incident Management in Surrey

Incident Management
Salary Histogram in Surrey

The salary distribution of IT jobs citing Incident Management in Surrey over the 6 months to 18 January 2019.

Salary histogram for Incident Management in Surrey

Incident Management
Job Locations in Surrey

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Surrey region over the 6 months to 18 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Camberley +24 18 £38,250 +14.18% 1
Staines +11 13 £74,000 +23.33% 1
Guildford +13 10 £30,000 +13.21%
Reigate +6 4 £57,500 -11.54%
Redhill -1 4 £21,000 -50.59% 1
Egham - 4 - -
Weybridge +5 3 £42,500 +46.55%
Incident Management
South East

For the 6 months to 18 January 2019, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Surrey region with a requirement for Incident Management.

1 47 (55.95%) ITIL
2 36 (42.86%) SLA
3 31 (36.90%) Internet
4 26 (30.95%) Microsoft
4 26 (30.95%) Windows
5 23 (27.38%) ITSM
6 19 (22.62%) Problem Management
7 18 (21.43%) Problem-Solving
8 17 (20.24%) Firewall
8 17 (20.24%) Microsoft Office
9 16 (19.05%) Active Directory
10 15 (17.86%) Service Management
11 14 (16.67%) e-Learning
11 14 (16.67%) Virgin Media
12 13 (15.48%) Root Cause Analysis
13 12 (14.29%) Remedy
13 12 (14.29%) Microsoft Certification
13 12 (14.29%) ITIL Certification
13 12 (14.29%) Wi-Fi
13 12 (14.29%) DevOps
13 12 (14.29%) Continuous Improvement
14 11 (13.10%) Analytical Skills
15 10 (11.90%) CentOS
15 10 (11.90%) Linux Command Line
15 10 (11.90%) Cloud Operations
15 10 (11.90%) Site Reliability Engineering
15 10 (11.90%) Systems Engineering
15 10 (11.90%) Risk Management
15 10 (11.90%) RHCA
15 10 (11.90%) Red Hat

Incident Management
Co-occurring IT Skills in Surrey by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.19%) Apache
1 1 (1.19%) JBoss
1 1 (1.19%) MS Exchange
1 1 (1.19%) Skype for Business
1 1 (1.19%) WebSphere
1 1 (1.19%) WebSphere Application Server
Applications
1 17 (20.24%) Microsoft Office
2 4 (4.76%) Acrobat
2 4 (4.76%) Spreadsheet
3 3 (3.57%) Microsoft Excel
4 1 (1.19%) Microsoft PowerPoint
Business Applications
1 4 (4.76%) Remedy ITSM
Cloud Services
1 7 (8.33%) Office 365
Communications & Networking
1 31 (36.90%) Internet
2 17 (20.24%) Firewall
3 12 (14.29%) Wi-Fi
4 10 (11.90%) LAN
4 10 (11.90%) VPN
4 10 (11.90%) WAN
5 7 (8.33%) Intranet
6 5 (5.95%) BGP
6 5 (5.95%) OSPF
6 5 (5.95%) SNMP
6 5 (5.95%) Wireless
7 4 (4.76%) Intrusion Detection
7 4 (4.76%) Remote Desktop
8 3 (3.57%) Network Security
9 2 (2.38%) SAN
10 1 (1.19%) PPP
10 1 (1.19%) Skype
10 1 (1.19%) TCP/IP
Database & Business Intelligence
1 10 (11.90%) MySQL
2 7 (8.33%) Adabas
Development Applications
1 4 (4.76%) Git (software)
1 4 (4.76%) Jenkins
1 4 (4.76%) JIRA
General
1 8 (9.52%) Finance
2 7 (8.33%) Telecoms
3 6 (7.14%) Billing
4 2 (2.38%) Banking
4 2 (2.38%) Pharmaceutical
Job Titles
1 13 (15.48%) Analyst
2 11 (13.10%) IT Analyst
3 10 (11.90%) Cloud Specialist
3 10 (11.90%) IT Support
3 10 (11.90%) Linux Specialist
3 10 (11.90%) Senior Data Warehouse Specialist
3 10 (11.90%) Senior Linux Specialist
4 8 (9.52%) IT Support Analyst
4 8 (9.52%) Support Analyst
5 7 (8.33%) Head of DevOps
5 7 (8.33%) Network Engineer
6 6 (7.14%) 2nd Line Support
6 6 (7.14%) 2nd Line Support Analyst
7 5 (5.95%) 1st Line Support
7 5 (5.95%) IP Engineer
7 5 (5.95%) Problem Manager
7 5 (5.95%) Service Analyst
7 5 (5.95%) Systems Engineer
7 5 (5.95%) Wireless Engineer
8 4 (4.76%) Network Operations Manager
Libraries, Frameworks & Software Standards
1 1 (1.19%) Middleware
1 1 (1.19%) WebSphere MQ
Miscellaneous
1 14 (16.67%) e-Learning
2 11 (13.10%) Analytical Skills
3 10 (11.90%) Linux Command Line
4 8 (9.52%) Data Centre
5 6 (7.14%) Management Information System
6 4 (4.76%) Blackberry
6 4 (4.76%) Driving Licence
6 4 (4.76%) Handset
6 4 (4.76%) PDA
6 4 (4.76%) Reinsurance
6 4 (4.76%) Self-Motivation
7 2 (2.38%) Clustering
8 1 (1.19%) Wiki
Operating Systems
1 26 (30.95%) Windows
2 10 (11.90%) CentOS
2 10 (11.90%) Linux
3 8 (9.52%) Windows Server
4 7 (8.33%) HPUX
4 7 (8.33%) Unix
5 2 (2.38%) Windows Server 2003
5 2 (2.38%) Windows Server 2008
5 2 (2.38%) Windows Server 2012
6 1 (1.19%) Windows 10
Processes & Methodologies
1 47 (55.95%) ITIL
2 23 (27.38%) ITSM
3 19 (22.62%) Problem Management
4 18 (21.43%) Problem-Solving
5 15 (17.86%) Service Management
6 13 (15.48%) Root Cause Analysis
7 12 (14.29%) Continuous Improvement
7 12 (14.29%) DevOps
8 10 (11.90%) Cloud Operations
8 10 (11.90%) Risk Management
8 10 (11.90%) Site Reliability Engineering
8 10 (11.90%) Systems Engineering
9 8 (9.52%) Break/Fix
9 8 (9.52%) Trend Analysis
10 6 (7.14%) Business Continuity
11 5 (5.95%) Agile Software Development
11 5 (5.95%) Mentoring
11 5 (5.95%) Proactive Monitoring
12 4 (4.76%) Chat Support
12 4 (4.76%) Data Loss Prevention
Programming Languages
1 10 (11.90%) JavaScript
1 10 (11.90%) Python
2 7 (8.33%) SQL
3 2 (2.38%) PowerShell
4 1 (1.19%) VB
4 1 (1.19%) VBScript
Qualifications
1 12 (14.29%) ITIL Certification
1 12 (14.29%) Microsoft Certification
2 10 (11.90%) RHCA
3 9 (10.71%) CCNA
3 9 (10.71%) Cisco Certification
4 7 (8.33%) ITIL Foundation Certificate
5 4 (4.76%) CISM
5 4 (4.76%) CISSP
5 4 (4.76%) Degree
6 3 (3.57%) Security Cleared
7 2 (2.38%) MCSA
7 2 (2.38%) MCSE
8 1 (1.19%) JNCIA
Quality Assurance & Compliance
1 36 (42.86%) SLA
2 7 (8.33%) Cyber Essentials
2 7 (8.33%) GDPR
3 4 (4.76%) QA
4 1 (1.19%) ISO/IEC 20000
System Software
1 16 (19.05%) Active Directory
2 1 (1.19%) VMware ESXi
2 1 (1.19%) VMware Infrastructure
Systems Management
1 5 (5.95%) Nagios
1 5 (5.95%) ZABBIX
2 2 (2.38%) BladeLogic
2 2 (2.38%) Microsoft Clustering
3 1 (1.19%) AirWatch
3 1 (1.19%) SCCM
Vendors
1 26 (30.95%) Microsoft
2 14 (16.67%) Virgin Media
3 12 (14.29%) Remedy
4 10 (11.90%) Red Hat
5 8 (9.52%) SolarWinds
6 7 (8.33%) Intel
6 7 (8.33%) Oracle
7 6 (7.14%) Cisco
8 5 (5.95%) Aruba
8 5 (5.95%) Huawei
8 5 (5.95%) Meraki
8 5 (5.95%) Ruckus Wireless
9 4 (4.76%) Salesforce.com
9 4 (4.76%) Wyse
10 3 (3.57%) EMC
10 3 (3.57%) HP
11 2 (2.38%) ServiceNow
11 2 (2.38%) VMware
12 1 (1.19%) CyberArk
12 1 (1.19%) WatchGuard