The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 29 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England / South East
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 130 93 134
Rank change year-on-year -37 +41  
Contract jobs citing Incident Management 124 203 140
As % of all contract IT jobs advertised in the South East 1.58% 2.17% 1.42%
As % of the Processes & Methodologies category 1.93% 2.67% 1.79%
Number of daily rates quoted 57 111 59
Median daily rate £348 £340 £341
Median daily rate % change year-on-year +2.35% -0.36%  
90% offered a daily rate of more than £146 £150 £250
10% offered a daily rate of more than £485 £500 £500
UK excluding London median daily rate £300 £338 £325
% change year-on-year -11.11% +3.84%  
Number of hourly rates quoted 5 3 7
Median hourly rate £15.50 £18.00 £11.50
Median hourly rate % change year-on-year -13.88% +56.52%  
90% offered a hourly rate of more than £14.10 £16.40 £9.30
10% offered a hourly rate of more than £29.10 £18.00 £13.60
UK excluding London median hourly rate £15.25 £16.50 £13.50
% change year-on-year -7.57% +22.22%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process and methodology skills.

Contract Process & Methodology Skills
South East
Contract job vacancies with a requirement for process and methodology skills 6422 7598 7801
As % of all contract IT job vacancies advertised in the South East 81.62% 81.31% 79.33%
Number of daily rates quoted 3727 4681 4279
Median daily rate £425 £400 £393
Median daily rate % change year-on-year +6.25% +1.91%  
90% offered a daily rate of more than £288 £275 £265
10% offered a daily rate of more than £550 £525 £525
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 243 271 280
Median hourly rate £29.92 £40.00 £33.00
Median hourly rate % change year-on-year -25.20% +21.21%  
90% offered a hourly rate of more than £12.50 £13.50 £13.37
10% offered a hourly rate of more than £55.00 £60.62 £45.00
UK excluding London median hourly rate £35.75 £38.50 £30.00
% change year-on-year -7.14% +28.33%  

Incident Management
Job Vacancy Trend in the South East

The job posting trend of jobs advertised in the South East citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the South East

Incident Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South East.

Contractor daily rate trend for Incident Management in the South East

Incident Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Incident Management in the South East over the 3 months to 29 March 2017.

Contractor daily rate histogram for Incident Management in the South East

Incident Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South East.

Contractor hourly rate trend for Incident Management in the South East

Incident Management
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Incident Management in the South East over the 3 months to 29 March 2017.

Contractor hourly rate histogram for Incident Management in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South East region over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +15 59 £350 -13.04% 7
Hampshire +6 21 £350 +2.94% 6
Berkshire -31 18 £463 +42.30% 7
Oxfordshire -8 12 £150 -
Kent +13 4 £308 +18.26% 1
West Sussex +2 4 £284 +9.13% 1
Surrey -23 4 £525 +61.53% 2
Middlesex -2 1 £450 -7.69% 2
Incident Management
England

For the 6 months to 29 March 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Incident Management.

1 105 (42.68%) Windows
2 104 (42.28%) ITIL
3 58 (23.58%) Microsoft
4 49 (19.92%) Active Directory
5 48 (19.51%) SLA
5 48 (19.51%) Security Cleared
6 47 (19.11%) Service Management
7 46 (18.70%) Analytical Skills
8 44 (17.89%) Change Management
8 44 (17.89%) Unix
9 41 (16.67%) MS Office
10 38 (15.45%) Finance
10 38 (15.45%) Windows 7
11 37 (15.04%) Remedy
12 36 (14.63%) Management Information System
12 36 (14.63%) Linux
12 36 (14.63%) Problem Management
13 35 (14.23%) VMware
14 34 (13.82%) Telecoms
15 33 (13.41%) Firewall
15 33 (13.41%) DNS
15 33 (13.41%) Windows Server
16 32 (13.01%) SC Cleared
17 30 (12.20%) HP
18 29 (11.79%) Degree
19 28 (11.38%) Windows Server 2008
20 26 (10.57%) WAN
21 25 (10.16%) Information Security
22 23 (9.35%) Project Management
23 21 (8.54%) LAN

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (5.28%) MS Exchange
2 10 (4.07%) Apache
3 9 (3.66%) IIS
3 9 (3.66%) JBoss
3 9 (3.66%) SAS
4 6 (2.44%) Exchange Server 2010
4 6 (2.44%) Exchange Server 2013
4 6 (2.44%) SharePoint
5 5 (2.03%) Confluence
6 4 (1.63%) IBM HTTP Server
6 4 (1.63%) WebSphere
7 3 (1.22%) BizTalk Server
7 3 (1.22%) IBM Notes
7 3 (1.22%) LiveCycle
7 3 (1.22%) Oracle SOA Suite
7 3 (1.22%) Skype for Business
7 3 (1.22%) Tomcat
7 3 (1.22%) WebLogic
8 2 (0.81%) Exchange Server 2003
9 1 (0.41%) Liferay
Applications
1 41 (16.67%) MS Office
2 12 (4.88%) MS Excel
3 1 (0.41%) MS Project
3 1 (0.41%) MS Visio
3 1 (0.41%) Spreadsheet
Business Applications
1 8 (3.25%) Remedy ITSM
2 3 (1.22%) Staffware
3 1 (0.41%) Dynamics CRM
3 1 (0.41%) Oracle ERP
3 1 (0.41%) Oracle FAH
3 1 (0.41%) Oracle Payables
3 1 (0.41%) Oracle Receivables
3 1 (0.41%) SAP Oil and Gas
3 1 (0.41%) SystmOne
3 1 (0.41%) TrackWise
Cloud Services
1 18 (7.32%) Office 365
2 7 (2.85%) SaaS
3 4 (1.63%) Cloud Computing
4 3 (1.22%) Amazon AWS
4 3 (1.22%) Microsoft Azure
5 1 (0.41%) AWS CloudFormation
5 1 (0.41%) IaaS
5 1 (0.41%) PaaS
5 1 (0.41%) Virtual Private Cloud
Communications & Networking
1 33 (13.41%) DNS
1 33 (13.41%) Firewall
2 26 (10.57%) WAN
3 21 (8.54%) LAN
4 20 (8.13%) TCP/IP
5 16 (6.50%) Internet
6 14 (5.69%) SAN
7 11 (4.47%) DHCP
7 11 (4.47%) Intrusion Detection
7 11 (4.47%) LDAP
7 11 (4.47%) VPN
8 10 (4.07%) MPLS
8 10 (4.07%) Network Security
9 8 (3.25%) ATM
9 8 (3.25%) Wireless
10 7 (2.85%) Cisco ASA
11 6 (2.44%) Ethernet
12 4 (1.63%) Cisco Nexus
12 4 (1.63%) ICMP
12 4 (1.63%) SNMP
Database & Business Intelligence
1 7 (2.85%) Data Warehouse
1 7 (2.85%) SQL Server
2 6 (2.44%) Hadoop
3 4 (1.63%) BusinessObjects
4 3 (1.22%) BusinessObjects Business Intelligence
4 3 (1.22%) DB2
4 3 (1.22%) MongoDB
4 3 (1.22%) Oracle Database
4 3 (1.22%) Oracle Database 11g
4 3 (1.22%) Oracle Database 12c
4 3 (1.22%) PostgreSQL
5 2 (0.81%) MS Access
6 1 (0.41%) BusinessObjects Web Intelligence
6 1 (0.41%) BusinessObjects XI
6 1 (0.41%) Oracle BI EE
6 1 (0.41%) RDBMS
6 1 (0.41%) Relational Database
6 1 (0.41%) SAP Data Services
6 1 (0.41%) SAP HANA
Development Applications
1 6 (2.44%) JIRA
2 5 (2.03%) Introscope
3 4 (1.63%) Git (software)
3 4 (1.63%) Jenkins
3 4 (1.63%) SonarQube
3 4 (1.63%) Sonatype Nexus
4 1 (0.41%) HP UFT
4 1 (0.41%) Team Foundation Server
General
1 38 (15.45%) Finance
2 34 (13.82%) Telecoms
3 11 (4.47%) Billing
4 5 (2.03%) Law
5 4 (1.63%) Front Office
5 4 (1.63%) Retail
6 3 (1.22%) Banking
6 3 (1.22%) Electronics
6 3 (1.22%) Korean Language
7 2 (0.81%) Legal
7 2 (0.81%) Manufacturing
7 2 (0.81%) Marketing
8 1 (0.41%) Automotive
8 1 (0.41%) General Ledger
8 1 (0.41%) Pharmaceutical
Job Titles
1 75 (30.49%) Analyst
2 30 (12.20%) Incident Manager
3 24 (9.76%) Support Analyst
3 24 (9.76%) Support Engineer
4 18 (7.32%) Security Analyst
5 13 (5.28%) 2nd Line Support
5 13 (5.28%) Coordinator
5 13 (5.28%) Desktop Support
6 12 (4.88%) Service Manager
7 10 (4.07%) 1st/2nd Line Support
7 10 (4.07%) 3rd Line Support
7 10 (4.07%) Administrator
7 10 (4.07%) Desktop Analyst
7 10 (4.07%) IT Engineer
7 10 (4.07%) Monitoring Specialist
7 10 (4.07%) Service Analyst
8 9 (3.66%) 3rd Line Engineer
8 9 (3.66%) Desktop Support Analyst
8 9 (3.66%) IT Support
8 9 (3.66%) Linux Engineer
Libraries, Frameworks & Software Standards
1 5 (2.03%) Middleware
2 2 (0.81%) 802.1X
2 2 (0.81%) Web Services
3 1 (0.41%) .NET
3 1 (0.41%) CSS
3 1 (0.41%) FIX Protocol
3 1 (0.41%) Oracle Fusion
3 1 (0.41%) Rendezvous
3 1 (0.41%) SailPoint
Miscellaneous
1 46 (18.70%) Analytical Skills
2 36 (14.63%) Management Information System
3 18 (7.32%) Data Centre
4 11 (4.47%) Smartphone
5 10 (4.07%) Blackberry
6 9 (3.66%) Driving Licence
7 8 (3.25%) Clustering
8 7 (2.85%) Enterprise Software
9 6 (2.44%) Fat Client
9 6 (2.44%) Smart Meter
9 6 (2.44%) Thin Client
10 5 (2.03%) e-Health
10 5 (2.03%) iPad
10 5 (2.03%) iPhone
10 5 (2.03%) Video Conferencing
11 4 (1.63%) RSA SecurID
12 3 (1.22%) CMDB
12 3 (1.22%) Computer Science
13 2 (0.81%) IPTV
13 2 (0.81%) NHS
Operating Systems
1 105 (42.68%) Windows
2 44 (17.89%) Unix
3 38 (15.45%) Windows 7
4 36 (14.63%) Linux
5 33 (13.41%) Windows Server
6 28 (11.38%) Windows Server 2008
7 15 (6.10%) Windows Server 2012
8 13 (5.28%) Windows XP
9 11 (4.47%) Solaris
9 11 (4.47%) Windows Server 2003
10 10 (4.07%) Android
11 9 (3.66%) Red Hat Enterprise Linux
12 4 (1.63%) Windows 10
13 3 (1.22%) zOS
14 1 (0.41%) Apple iOS
14 1 (0.41%) Windows 8
14 1 (0.41%) Windows Embedded Compact
14 1 (0.41%) Windows NT
Processes & Methodologies
1 104 (42.28%) ITIL
2 47 (19.11%) Service Management
3 44 (17.89%) Change Management
4 36 (14.63%) Problem Management
5 25 (10.16%) Information Security
6 23 (9.35%) Project Management
7 21 (8.54%) Agile Software Development
8 18 (7.32%) Risk Management
8 18 (7.32%) Root Cause Analysis
8 18 (7.32%) Service Delivery
9 16 (6.50%) ITIL V3
9 16 (6.50%) Vulnerability Assessment
10 14 (5.69%) Change Control
10 14 (5.69%) Protective Monitoring
10 14 (5.69%) Release Management
11 13 (5.28%) Security Testing
12 11 (4.47%) Capacity Management
12 11 (4.47%) Migration
13 10 (4.07%) SIEM
13 10 (4.07%) Trend Analysis
Programming Languages
1 19 (7.72%) SQL
2 16 (6.50%) PowerShell
3 8 (3.25%) Java
4 7 (2.85%) Bash Shell
5 6 (2.44%) Korn
6 4 (1.63%) C
6 4 (1.63%) Python
6 4 (1.63%) Shell Script
7 3 (1.22%) Perl
8 1 (0.41%) JavaScript
8 1 (0.41%) PHP
8 1 (0.41%) PL/SQL
8 1 (0.41%) VBScript
Qualifications
1 48 (19.51%) Security Cleared
2 32 (13.01%) SC Cleared
3 29 (11.79%) Degree
4 21 (8.54%) DV Cleared
5 17 (6.91%) ITIL Certification
6 14 (5.69%) CEH
6 14 (5.69%) CREST Certified
6 14 (5.69%) Microsoft Certification
6 14 (5.69%) OSCP
7 13 (5.28%) CISSP
8 8 (3.25%) CCNP
8 8 (3.25%) Cisco Certification
8 8 (3.25%) GCIH
9 7 (2.85%) CCNA
9 7 (2.85%) GIAC
9 7 (2.85%) MCP
10 6 (2.44%) BPSS Clearance
11 5 (2.03%) CISM
12 4 (1.63%) CISA
13 3 (1.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 48 (19.51%) SLA
2 15 (6.10%) PCI DSS
3 13 (5.28%) PMO
4 11 (4.47%) Disclosure Scotland
5 7 (2.85%) ISO/IEC 27001
6 4 (1.63%) Sarbanes-Oxley
7 2 (0.81%) Data Quality
7 2 (0.81%) ISO22301
8 1 (0.41%) COBIT
8 1 (0.41%) HMG Security Policy Framework
8 1 (0.41%) ISO 9001
8 1 (0.41%) ISO/IEC 20000
8 1 (0.41%) QA
8 1 (0.41%) RMADS
System Software
1 49 (19.92%) Active Directory
2 20 (8.13%) VMware Infrastructure
3 12 (4.88%) VMware ESX
4 10 (4.07%) Hyper-V
5 6 (2.44%) vSphere
6 5 (2.03%) VMware ESXi
7 4 (1.63%) BitLocker
7 4 (1.63%) Microsoft App-V
7 4 (1.63%) XenApp
7 4 (1.63%) XenDesktop
8 3 (1.22%) Forefront TMG
8 3 (1.22%) ISA Server
8 3 (1.22%) UAG
9 1 (0.41%) iptables
9 1 (0.41%) Virtual Desktop
Systems Management
1 11 (4.47%) SCCM
2 9 (3.66%) Red Hat Satellite
3 7 (2.85%) SCOM
4 6 (2.44%) Puppet
4 6 (2.44%) Tivoli Storage Manager
5 5 (2.03%) CA Wily
5 5 (2.03%) Unicenter
5 5 (2.03%) WSUS
6 4 (1.63%) Symantec Endpoint Protection
7 3 (1.22%) Netcool
7 3 (1.22%) Oracle Identity Management
8 2 (0.81%) Control-M
8 2 (0.81%) HP Quality Center
8 2 (0.81%) McAfee ePO
8 2 (0.81%) Nagios
8 2 (0.81%) NetBackup
8 2 (0.81%) OpenView Configuration Management
8 2 (0.81%) Opscode Chef
9 1 (0.41%) HAProxy
9 1 (0.41%) Veritas Storage Foundation
Vendors
1 58 (23.58%) Microsoft
2 37 (15.04%) Remedy
3 35 (14.23%) VMware
4 30 (12.20%) HP
5 20 (8.13%) Oracle
6 17 (6.91%) CA
7 15 (6.10%) Cisco
8 10 (4.07%) Citrix
8 10 (4.07%) Nimsoft
9 9 (3.66%) Dell
9 9 (3.66%) Red Hat
10 8 (3.25%) BMC
10 8 (3.25%) NetApp
10 8 (3.25%) SAP
10 8 (3.25%) Veritas
11 7 (2.85%) CheckPoint
11 7 (2.85%) F5
11 7 (2.85%) ServiceNow
12 6 (2.44%) Apple
12 6 (2.44%) Wyse
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £225 per day
Posted: 4 hours ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 6 days ago