Period
to 21 May 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 21 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South East
6 months to
21 May 2018
Same period 2017 Same period 2016
Rank 174 141 114
Rank change year-on-year -33 -27 +36
Contract jobs citing Incident Management 233 248 373
As % of all contract IT jobs advertised in the South East 1.39% 1.62% 2.07%
As % of the Processes & Methodologies category 1.65% 1.95% 2.51%
Number of daily rates quoted 133 126 214
South East median daily rate £400 £350 £336
Median daily rate % change year-on-year +14.29% +4.17% -4.00%
10th Percentile £175 £150 £145
90th Percentile £625 £575 £500
England median daily rate £400 £363 £350
% change year-on-year +10.34% +3.57% -
Number of hourly rates quoted 16 18 8
South East median hourly rate £17.00 £15.25 £17.00
Median hourly rate % change year-on-year +11.48% -10.29% +29.52%
10th Percentile £12.25 £12.98 £10.75
90th Percentile £28.00 £32.45 £76.25
England median hourly rate £15.25 £15.50 £16.50
% change year-on-year -1.61% -6.06% +10.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,142 12,695 14,889
As % of all contract IT jobs advertised in the South East 84.58% 83.16% 82.47%
Number of daily rates quoted 8,345 7,354 9,188
South East median daily rate £438 £415 £400
Median daily rate % change year-on-year +5.42% +3.75% +6.67%
10th Percentile £281 £263 £250
90th Percentile £588 £575 £545
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.94%
Number of hourly rates quoted 458 508 560
South East median hourly rate £22.40 £20.75 £23.75
Median hourly rate % change year-on-year +7.95% -12.63% +5.56%
10th Percentile £10.61 £11.25 £11.59
90th Percentile £52.50 £50.88 £52.53
England median hourly rate £22.00 £25.00 £23.20
% change year-on-year -12.00% +7.76% +8.41%

Incident Management
Job Vacancy Trend in the South East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Incident Management in the South East

Incident Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South East.

Contractor daily rate trend for Incident Management in the South East

Incident Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Incident Management in the South East over the 6 months to 21 May 2018.

Contractor daily rate histogram for Incident Management in the South East

Incident Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South East.

Contractor hourly rate trend for Incident Management in the South East

Incident Management
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Incident Management in the South East over the 6 months to 21 May 2018.

Contractor hourly rate histogram for Incident Management in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South East region over the 6 months to 21 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -23 131 £398 +9.66% 18
Berkshire +2 59 £385 -16.76% 14
Hampshire -8 58 £450 +28.57% 10
Buckinghamshire -45 42 £380 +3.05% 3
Oxfordshire +5 30 £400 +166.67% 1
Surrey -12 30 £400 -4.76% 4
Kent +10 8 £350 +12.00% 4
West Sussex -3 5 £118 -63.71%
East Sussex +6 3 £335 -18.30%
Incident Management
England

For the 6 months to 21 May 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Incident Management.

1 81 (34.76%) ITIL
2 69 (29.61%) Windows
3 49 (21.03%) Change Management
4 44 (18.88%) VMware
4 44 (18.88%) SLA
4 44 (18.88%) Problem Management
5 41 (17.60%) Problem-Solving
6 39 (16.74%) Finance
7 37 (15.88%) Service Management
7 37 (15.88%) Linux
8 35 (15.02%) Active Directory
8 35 (15.02%) Telecoms
9 34 (14.59%) VMware Infrastructure
10 33 (14.16%) Security Cleared
11 32 (13.73%) Agile Software Development
12 30 (12.88%) Microsoft
13 29 (12.45%) Service Delivery
14 28 (12.02%) Oracle
15 26 (11.16%) Unix
15 26 (11.16%) SC Cleared
15 26 (11.16%) Analytical Skills
16 23 (9.87%) JIRA
17 22 (9.44%) Firewall
18 21 (9.01%) Windows Server
19 20 (8.58%) Citrix
20 19 (8.15%) Cisco
20 19 (8.15%) Degree
20 19 (8.15%) New Relic
21 17 (7.30%) Disaster Recovery
21 17 (7.30%) ITSM

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (5.58%) MS Exchange
2 12 (5.15%) IIS
2 12 (5.15%) SharePoint
3 9 (3.86%) SAS
4 7 (3.00%) SharePoint Server
5 6 (2.58%) Apache
6 5 (2.15%) Oracle Workflow
7 3 (1.29%) Confluence
7 3 (1.29%) Exchange Server 2010
7 3 (1.29%) Tomcat
8 2 (0.86%) Exchange Server 2013
8 2 (0.86%) Oracle SOA Suite
9 1 (0.43%) Apache Solr
9 1 (0.43%) IBM Notes
9 1 (0.43%) JBoss
9 1 (0.43%) Oracle Coherence
Applications
1 14 (6.01%) Microsoft Office
2 6 (2.58%) Microsoft Excel
3 1 (0.43%) InfoPath
Business Applications
1 7 (3.00%) Sonata
2 5 (2.15%) Oracle BPM
3 4 (1.72%) Infor M3
3 4 (1.72%) Oracle CRM
4 2 (0.86%) BusinessWorks
4 2 (0.86%) TIBCO iProcess
5 1 (0.43%) SAP CRM
Cloud Services
1 13 (5.58%) Office 365
2 9 (3.86%) Akamai
2 9 (3.86%) Amazon AWS
3 7 (3.00%) SaaS
4 6 (2.58%) Slack
5 5 (2.15%) IaaS
5 5 (2.15%) Microsoft Azure
5 5 (2.15%) PaaS
6 1 (0.43%) Amazon CloudWatch
6 1 (0.43%) Amazon EC2
6 1 (0.43%) AWS CloudFormation
6 1 (0.43%) Cloud Computing
6 1 (0.43%) OpenShift
6 1 (0.43%) Virtual Private Cloud
Communications & Networking
1 22 (9.44%) Firewall
2 15 (6.44%) DNS
3 12 (5.15%) Network Security
4 11 (4.72%) DHCP
4 11 (4.72%) SAN
5 9 (3.86%) DMZ
6 8 (3.43%) Internet
6 8 (3.43%) LAN
7 7 (3.00%) TCP/IP
7 7 (3.00%) WAN
8 5 (2.15%) ATM
9 4 (1.72%) Intranet
9 4 (1.72%) MVNO
9 4 (1.72%) VoIP
9 4 (1.72%) Wireless
10 3 (1.29%) IP Telephony
10 3 (1.29%) NAS
10 3 (1.29%) OpenScape
10 3 (1.29%) VPN
11 2 (0.86%) Broadband
Database & Business Intelligence
1 12 (5.15%) Data Warehouse
2 9 (3.86%) OLAP
3 8 (3.43%) Apache Hive
3 8 (3.43%) Big Data
3 8 (3.43%) Data Lake
3 8 (3.43%) Hadoop
3 8 (3.43%) NoSQL
3 8 (3.43%) Oracle Database
3 8 (3.43%) Relational Database
3 8 (3.43%) SQL Server
4 7 (3.00%) Oracle Database 12c
5 6 (2.58%) Oracle Database 10g
5 6 (2.58%) Oracle OLAP
6 5 (2.15%) Power BI
6 5 (2.15%) SQL Server 2012
7 3 (1.29%) SAS Data Integration Studio
7 3 (1.29%) SAS Enterprise Guide
8 1 (0.43%) SQL Server 2005
8 1 (0.43%) SQL Server 2008
8 1 (0.43%) SQL Server Integration Services
Development Applications
1 23 (9.87%) JIRA
2 1 (0.43%) Introscope
2 1 (0.43%) Jenkins
2 1 (0.43%) JUnit
2 1 (0.43%) Metasploit
General
1 39 (16.74%) Finance
2 35 (15.02%) Telecoms
3 14 (6.01%) Retail
4 12 (5.15%) Billing
5 6 (2.58%) Back Office
5 6 (2.58%) Banking
6 3 (1.29%) Marketing
6 3 (1.29%) Military
6 3 (1.29%) Spanish Language
7 2 (0.86%) Advertising
7 2 (0.86%) Dutch Language
7 2 (0.86%) French Language
7 2 (0.86%) German Language
7 2 (0.86%) Italian Language
8 1 (0.43%) Legal
Job Titles
1 60 (25.75%) Analyst
2 26 (11.16%) Service Analyst
3 21 (9.01%) Service Desk Analyst
4 17 (7.30%) Support Engineer
5 16 (6.87%) Security Analyst
6 14 (6.01%) 3rd Line Support
7 13 (5.58%) Architect
7 13 (5.58%) Service Manager
8 12 (5.15%) Consultant
9 10 (4.29%) 2nd Line Support
9 10 (4.29%) Administrator
10 9 (3.86%) Developer
10 9 (3.86%) IT Support
11 8 (3.43%) 3rd Line Engineer
11 8 (3.43%) 3rd Line Support Engineer
11 8 (3.43%) Oracle Specialist
11 8 (3.43%) Support Analyst
12 7 (3.00%) Delivery Manager
12 7 (3.00%) Solutions Architect
13 6 (2.58%) Security Manager
Libraries, Frameworks & Software Standards
1 14 (6.01%) REST
2 8 (3.43%) Middleware
3 6 (2.58%) Web Services
4 4 (1.72%) Web Services Management
5 3 (1.29%) SOAP
5 3 (1.29%) WebCenter
6 2 (0.86%) Rendezvous
6 2 (0.86%) Spring
6 2 (0.86%) TIBCO EMS
7 1 (0.43%) ActiveMQ
7 1 (0.43%) Flash
7 1 (0.43%) J2EE
7 1 (0.43%) LDAP
7 1 (0.43%) Spring Batch
7 1 (0.43%) Spring Boot
Miscellaneous
1 26 (11.16%) Analytical Skills
2 13 (5.58%) Self-Motivation
3 9 (3.86%) Management Information System
4 8 (3.43%) Video Conferencing
5 7 (3.00%) CMDB
6 5 (2.15%) Blackberry
6 5 (2.15%) Data Centre
7 4 (1.72%) Clustering
7 4 (1.72%) Fat Client
7 4 (1.72%) Thin Client
7 4 (1.72%) User Experience
8 3 (1.29%) Computer Science
8 3 (1.29%) PKI
9 2 (0.86%) Greenfield Project
9 2 (0.86%) iPhone
9 2 (0.86%) Smartphone
10 1 (0.43%) Cyberthreat
10 1 (0.43%) Driving Licence
10 1 (0.43%) Mobile App
10 1 (0.43%) Private Cloud
Operating Systems
1 69 (29.61%) Windows
2 37 (15.88%) Linux
3 26 (11.16%) Unix
4 21 (9.01%) Windows Server
5 16 (6.87%) Windows 7
6 15 (6.44%) Windows Server 2012
7 11 (4.72%) Solaris
8 10 (4.29%) Windows Server 2008
9 9 (3.86%) Red Hat Enterprise Linux
10 4 (1.72%) AIX
10 4 (1.72%) Windows Server 2003
11 2 (0.86%) Mac OS
12 1 (0.43%) Debian
12 1 (0.43%) Kali Linux
12 1 (0.43%) Slackware
12 1 (0.43%) Windows 10
12 1 (0.43%) Windows XP
Processes & Methodologies
1 81 (34.76%) ITIL
2 49 (21.03%) Change Management
3 44 (18.88%) Problem Management
4 41 (17.60%) Problem-Solving
5 37 (15.88%) Service Management
6 32 (13.73%) Agile Software Development
7 29 (12.45%) Service Delivery
8 17 (7.30%) Disaster Recovery
8 17 (7.30%) ITSM
8 17 (7.30%) Stakeholder Management
9 15 (6.44%) ITIL V3
9 15 (6.44%) Process Improvement
9 15 (6.44%) Release Management
10 14 (6.01%) High Availability
10 14 (6.01%) Root Cause Analysis
10 14 (6.01%) Runbook
11 13 (5.58%) Cybersecurity
11 13 (5.58%) DevOps
11 13 (5.58%) Proactive Monitoring
11 13 (5.58%) Service Design
Programming Languages
1 13 (5.58%) SQL
2 9 (3.86%) Java
3 6 (2.58%) Bash Shell
3 6 (2.58%) PowerShell
4 3 (1.29%) Shell Script
5 2 (0.86%) C
5 2 (0.86%) Perl
5 2 (0.86%) PL/SQL
5 2 (0.86%) Python
5 2 (0.86%) Ruby
6 1 (0.43%) T-SQL
Qualifications
1 33 (14.16%) Security Cleared
2 26 (11.16%) SC Cleared
3 19 (8.15%) Degree
4 12 (5.15%) CISSP
5 9 (3.86%) Cisco Certification
5 9 (3.86%) DV Cleared
6 8 (3.43%) Microsoft Certification
7 7 (3.00%) CCNP
8 6 (2.58%) CCNA
8 6 (2.58%) ITIL Certification
8 6 (2.58%) MCSA
9 5 (2.15%) PMP
9 5 (2.15%) RHCE
10 4 (1.72%) VMware Certified Professional (VCP)
11 3 (1.29%) BPSS Clearance
11 3 (1.29%) CISM
11 3 (1.29%) ISTQB
11 3 (1.29%) ISTQB Foundation Certification
11 3 (1.29%) MCSE
12 2 (0.86%) CRISC
Quality Assurance & Compliance
1 44 (18.88%) SLA
2 10 (4.29%) Data Quality
3 4 (1.72%) PCI DSS
3 4 (1.72%) QA
4 2 (0.86%) GDPR
5 1 (0.43%) ISO 9001
5 1 (0.43%) ISO/IEC 27001
5 1 (0.43%) Sarbanes-Oxley
System Software
1 35 (15.02%) Active Directory
2 34 (14.59%) VMware Infrastructure
3 12 (5.15%) Virtual Desktop
4 7 (3.00%) Hyper-V
5 6 (2.58%) XenApp
5 6 (2.58%) XenDesktop
6 5 (2.15%) Veritas Cluster Server
6 5 (2.15%) vSphere
7 4 (1.72%) VMware ESXi
8 3 (1.29%) Forefront TMG
8 3 (1.29%) ISA Server
8 3 (1.29%) UAG
9 1 (0.43%) Microsoft Virtual Server
9 1 (0.43%) Virtual Servers
Systems Management
1 13 (5.58%) Nessus
1 13 (5.58%) Nmap
2 11 (4.72%) SCCM
3 5 (2.15%) HP ALM
3 5 (2.15%) HP Quality Center
4 4 (1.72%) Cobbler
4 4 (1.72%) SCOM
4 4 (1.72%) vCenter Server
5 3 (1.29%) Cisco Prime
5 3 (1.29%) McAfee ePO
5 3 (1.29%) OpenView
5 3 (1.29%) WSUS
6 2 (0.86%) TIBCO Hawk
7 1 (0.43%) Ansible
7 1 (0.43%) CA Spectrum
7 1 (0.43%) CA Wily
7 1 (0.43%) Computer Emergency Response Teams
7 1 (0.43%) EMC NetWorker
7 1 (0.43%) Nagios
7 1 (0.43%) Veritas Storage Foundation
Vendors
1 44 (18.88%) VMware
2 30 (12.88%) Microsoft
3 28 (12.02%) Oracle
4 20 (8.58%) Citrix
5 19 (8.15%) Cisco
5 19 (8.15%) New Relic
6 14 (6.01%) Remedy
6 14 (6.01%) Splunk
7 11 (4.72%) ServiceNow
8 10 (4.29%) HP
9 9 (3.86%) Red Hat
9 9 (3.86%) SAP
9 9 (3.86%) TIBCO
10 7 (3.00%) AppDynamics
10 7 (3.00%) FNZ
11 6 (2.58%) Apple
11 6 (2.58%) Informatica
11 6 (2.58%) PagerDuty
11 6 (2.58%) Polycom
11 6 (2.58%) Talend