Period
to 16 August 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 16 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
England > South East
6 months to
16 Aug 2018
Same period 2017 Same period 2016
Rank 171 148 160
Rank change year-on-year -23 +12 -36
Contract jobs citing Incident Management 245 255 271
As % of all contract IT jobs advertised in the South East 1.47% 1.60% 1.48%
As % of the Processes & Methodologies category 1.71% 1.90% 1.77%
Number of daily rates quoted 119 137 171
South East median daily rate £410 £350 £300
Median daily rate % change year-on-year +17.14% +16.67% -16.67%
10th Percentile £156 £150 £177
90th Percentile £638 £595 £500
England median daily rate £400 £375 £338
% change year-on-year +6.67% +11.11% -3.57%
Number of hourly rates quoted 29 17 4
South East median hourly rate £16.00 £16.50 £19.75
Median hourly rate % change year-on-year -3.03% -16.46% +36.21%
10th Percentile £13.50 £11.75 £13.38
90th Percentile £28.00 £38.75 £25.18
England median hourly rate £16.50 £15.50 £16.50
% change year-on-year +6.45% -6.06% +2.10%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,298 13,420 15,326
As % of all contract IT jobs advertised in the South East 85.61% 84.13% 83.59%
Number of daily rates quoted 8,524 7,802 9,402
South East median daily rate £430 £416 £400
Median daily rate % change year-on-year +3.37% +4.00% +6.31%
10th Percentile £275 £263 £256
90th Percentile £588 £570 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.42%
Number of hourly rates quoted 494 485 557
South East median hourly rate £25.00 £19.66 £22.50
Median hourly rate % change year-on-year +27.16% -12.62% -
10th Percentile £11.17 £11.25 £11.92
90th Percentile £51.00 £49.50 £49.50
England median hourly rate £21.50 £23.50 £23.50
% change year-on-year -8.51% - +8.60%

Incident Management
Job Vacancy Trend in the South East

Job postings citing Incident Management as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Incident Management in the South East

Incident Management
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the South East.

Contractor daily rate trend for Incident Management in the South East

Incident Management
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Incident Management in the South East over the 6 months to 16 August 2018.

Contractor daily rate histogram for Incident Management in the South East

Incident Management
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the South East.

Contractor hourly rate trend for Incident Management in the South East

Incident Management
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Incident Management in the South East over the 6 months to 16 August 2018.

Contractor hourly rate histogram for Incident Management in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South East region over the 6 months to 16 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -22 128 £395 +12.86% 20
Berkshire -11 57 £425 +13.33% 11
Hampshire -23 57 £450 +28.57% 11
Buckinghamshire -9 47 £325 -10.34% 7
Surrey -4 46 £408 -2.10% 3
Oxfordshire -1 24 £563 +114.29% 2
Kent +20 9 £349 +43.08% 4
West Sussex -7 3 £118 -59.13% 1
East Sussex -6 2 - - 1
Incident Management
England

For the 6 months to 16 August 2018, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Incident Management.

1 69 (28.16%) ITIL
2 65 (26.53%) Windows
3 57 (23.27%) Change Management
4 53 (21.63%) Linux
5 51 (20.82%) VMware
6 48 (19.59%) VMware Infrastructure
7 44 (17.96%) Problem Management
8 43 (17.55%) Security Cleared
9 38 (15.51%) Telecoms
10 37 (15.10%) SC Cleared
11 35 (14.29%) Finance
11 35 (14.29%) SLA
11 35 (14.29%) Microsoft
12 30 (12.24%) Unix
13 29 (11.84%) Oracle
14 26 (10.61%) Agile Software Development
15 25 (10.20%) Firewall
16 24 (9.80%) Service Management
16 24 (9.80%) Active Directory
16 24 (9.80%) Problem-Solving
17 23 (9.39%) Citrix
17 23 (9.39%) Disaster Recovery
17 23 (9.39%) Management Information System
18 22 (8.98%) Analytical Skills
19 21 (8.57%) New Relic
20 20 (8.16%) High Availability
20 20 (8.16%) JIRA
20 20 (8.16%) Information Security
21 19 (7.76%) Service Delivery
21 19 (7.76%) Microsoft Office

Incident Management
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (5.71%) SharePoint
2 10 (4.08%) MS Exchange
3 8 (3.27%) IIS
3 8 (3.27%) SharePoint Server
4 6 (2.45%) Apache
4 6 (2.45%) SAS
5 5 (2.04%) Oracle Workflow
6 2 (0.82%) Confluence
6 2 (0.82%) Oracle SOA Suite
6 2 (0.82%) Tomcat
7 1 (0.41%) Exchange Server 2010
7 1 (0.41%) Exchange Server 2013
7 1 (0.41%) JBoss
7 1 (0.41%) Skype for Business
Applications
1 19 (7.76%) Microsoft Office
2 6 (2.45%) Microsoft Excel
3 2 (0.82%) InfoPath
Business Applications
1 10 (4.08%) Remedy ITSM
2 6 (2.45%) Sonata
3 5 (2.04%) Oracle BPM
4 4 (1.63%) Infor M3
5 2 (0.82%) BusinessWorks
5 2 (0.82%) TIBCO iProcess
6 1 (0.41%) Oracle CRM
Cloud Services
1 13 (5.31%) Akamai
2 7 (2.86%) Amazon AWS
3 6 (2.45%) Office 365
3 6 (2.45%) SaaS
3 6 (2.45%) Slack
4 3 (1.22%) IaaS
5 1 (0.41%) Cloud Computing
5 1 (0.41%) Microsoft Azure
5 1 (0.41%) OpenShift
5 1 (0.41%) PaaS
Communications & Networking
1 25 (10.20%) Firewall
2 12 (4.90%) Network Security
2 12 (4.90%) TCP/IP
3 9 (3.67%) DMZ
4 8 (3.27%) Internet
4 8 (3.27%) SAN
5 7 (2.86%) BGP
5 7 (2.86%) MPLS
5 7 (2.86%) OSPF
5 7 (2.86%) VPN
6 6 (2.45%) Broadband
6 6 (2.45%) LAN
7 5 (2.04%) DHCP
7 5 (2.04%) DNS
8 4 (1.63%) Intranet
8 4 (1.63%) VoIP
8 4 (1.63%) Wireless
9 3 (1.22%) WAN
10 2 (0.82%) Radio Access Network
10 2 (0.82%) WLAN
Database & Business Intelligence
1 10 (4.08%) Data Warehouse
1 10 (4.08%) OLAP
2 9 (3.67%) Big Data
2 9 (3.67%) Data Lake
2 9 (3.67%) Hadoop
2 9 (3.67%) Relational Database
3 8 (3.27%) Apache Hive
3 8 (3.27%) NoSQL
3 8 (3.27%) SQL Server
4 7 (2.86%) Oracle OLAP
5 6 (2.45%) Power BI
6 5 (2.04%) SQL Server 2012
7 2 (0.82%) Oracle Database
7 2 (0.82%) Oracle Database 10g
7 2 (0.82%) Oracle Database 12c
8 1 (0.41%) Azure SQL Database
8 1 (0.41%) PostgreSQL
8 1 (0.41%) SQL Server 2005
8 1 (0.41%) SQL Server 2008
8 1 (0.41%) SQL Server Integration Services
Development Applications
1 20 (8.16%) JIRA
2 2 (0.82%) Metasploit
3 1 (0.41%) Introscope
3 1 (0.41%) JUnit
3 1 (0.41%) Visual Studio
3 1 (0.41%) Visual Studio Team System
General
1 38 (15.51%) Telecoms
2 35 (14.29%) Finance
3 11 (4.49%) Retail
4 6 (2.45%) Back Office
5 5 (2.04%) Banking
5 5 (2.04%) Military
6 4 (1.63%) Advertising
7 3 (1.22%) Billing
7 3 (1.22%) Marketing
7 3 (1.22%) Spanish Language
8 1 (0.41%) Automotive
8 1 (0.41%) Dutch Language
8 1 (0.41%) Electronics
8 1 (0.41%) French Language
8 1 (0.41%) Front Office
8 1 (0.41%) German Language
8 1 (0.41%) Italian Language
8 1 (0.41%) Pharmaceutical
8 1 (0.41%) Publishing
Job Titles
1 68 (27.76%) Analyst
2 24 (9.80%) Service Analyst
3 20 (8.16%) Security Analyst
4 19 (7.76%) Incident Analyst
4 19 (7.76%) Service Desk Analyst
5 17 (6.94%) Architect
5 17 (6.94%) Support Engineer
6 13 (5.31%) 3rd Line Support
6 13 (5.31%) Service Manager
7 11 (4.49%) Incident Manager
8 10 (4.08%) Security Manager
9 9 (3.67%) 2nd/3rd Line Support
9 9 (3.67%) Developer
10 8 (3.27%) Administrator
11 7 (2.86%) 2nd Line Support
11 7 (2.86%) Information Manager
11 7 (2.86%) Information Security Manager
11 7 (2.86%) IT Support
11 7 (2.86%) Operations Manager
11 7 (2.86%) Security Architect
Libraries, Frameworks & Software Standards
1 11 (4.49%) REST
2 7 (2.86%) Web Services
3 4 (1.63%) Middleware
3 4 (1.63%) SOAP
3 4 (1.63%) Web Services Management
4 2 (0.82%) Rendezvous
4 2 (0.82%) TIBCO EMS
5 1 (0.41%) 802.1X
5 1 (0.41%) ActiveMQ
5 1 (0.41%) J2EE
5 1 (0.41%) LDAP
5 1 (0.41%) Spring
5 1 (0.41%) Spring Batch
5 1 (0.41%) WebCenter
Miscellaneous
1 23 (9.39%) Management Information System
2 22 (8.98%) Analytical Skills
3 13 (5.31%) Self-Motivation
4 8 (3.27%) PKI
5 7 (2.86%) Clustering
5 7 (2.86%) Computer Science
5 7 (2.86%) Video Conferencing
6 6 (2.45%) CMDB
6 6 (2.45%) Driving Licence
7 4 (1.63%) Data Centre
7 4 (1.63%) Fat Client
7 4 (1.63%) Thin Client
8 3 (1.22%) Virtual Team
9 2 (0.82%) Cyber Defence
9 2 (0.82%) Cyberthreat
9 2 (0.82%) Distributed Denial-of-Service
10 1 (0.41%) Mobile App
10 1 (0.41%) RIA
10 1 (0.41%) Taxonomies
10 1 (0.41%) User Experience
Operating Systems
1 65 (26.53%) Windows
2 53 (21.63%) Linux
3 30 (12.24%) Unix
4 18 (7.35%) Solaris
5 17 (6.94%) Windows 7
6 15 (6.12%) Red Hat Enterprise Linux
7 13 (5.31%) Windows Server
8 9 (3.67%) Windows Server 2012
9 6 (2.45%) AIX
10 5 (2.04%) Windows Server 2008
11 3 (1.22%) Windows 10
12 1 (0.41%) Debian
12 1 (0.41%) Kali Linux
12 1 (0.41%) Slackware
Processes & Methodologies
1 69 (28.16%) ITIL
2 57 (23.27%) Change Management
3 44 (17.96%) Problem Management
4 26 (10.61%) Agile Software Development
5 24 (9.80%) Problem-Solving
5 24 (9.80%) Service Management
6 23 (9.39%) Disaster Recovery
7 20 (8.16%) High Availability
7 20 (8.16%) Information Security
8 19 (7.76%) Service Delivery
9 18 (7.35%) Proactive Monitoring
10 15 (6.12%) ITIL V3
10 15 (6.12%) ITSM
11 14 (5.71%) Cybersecurity
11 14 (5.71%) DevOps
12 13 (5.31%) Project Management
12 13 (5.31%) Service Design
12 13 (5.31%) SIEM
13 12 (4.90%) Capacity Planning
13 12 (4.90%) Configuration Management
Programming Languages
1 14 (5.71%) Bash Shell
2 11 (4.49%) Java
2 11 (4.49%) SQL
3 7 (2.86%) Perl
3 7 (2.86%) Python
3 7 (2.86%) Ruby
4 4 (1.63%) C#
4 4 (1.63%) C++
5 2 (0.82%) C
5 2 (0.82%) PL/SQL
5 2 (0.82%) Shell Script
6 1 (0.41%) PowerShell
6 1 (0.41%) T-SQL
Qualifications
1 43 (17.55%) Security Cleared
2 37 (15.10%) SC Cleared
3 17 (6.94%) Degree
4 12 (4.90%) CISSP
5 11 (4.49%) ITIL Certification
6 8 (3.27%) DV Cleared
7 7 (2.86%) DBS Check
7 7 (2.86%) RHCE
8 6 (2.45%) Cisco Certification
8 6 (2.45%) Microsoft Certification
8 6 (2.45%) PMP
9 5 (2.04%) MCSE
10 4 (1.63%) CCNP
10 4 (1.63%) HND
11 3 (1.22%) CISM
12 2 (0.82%) A+ Certification
12 2 (0.82%) CCNA
12 2 (0.82%) CRISC
12 2 (0.82%) ITIL Foundation Certificate
12 2 (0.82%) Sun Certification
Quality Assurance & Compliance
1 35 (14.29%) SLA
2 9 (3.67%) Data Quality
3 7 (2.86%) PCI DSS
4 6 (2.45%) ISO/IEC 27001
5 4 (1.63%) GDPR
5 4 (1.63%) QA
6 1 (0.41%) COBIT
6 1 (0.41%) ISO 9001
6 1 (0.41%) ISO/IEC 20000
6 1 (0.41%) PMO
6 1 (0.41%) Sarbanes-Oxley
System Software
1 48 (19.59%) VMware Infrastructure
2 24 (9.80%) Active Directory
3 19 (7.76%) Virtual Desktop
4 8 (3.27%) vSphere
5 7 (2.86%) Veritas Cluster Server
6 6 (2.45%) XenApp
6 6 (2.45%) XenDesktop
7 5 (2.04%) NFS
8 4 (1.63%) VMware ESXi
9 1 (0.41%) Firmware
9 1 (0.41%) Hyper-V
Systems Management
1 16 (6.53%) SCCM
2 13 (5.31%) Nessus
2 13 (5.31%) Nmap
3 7 (2.86%) Computer Emergency Response Teams
4 6 (2.45%) CSIRT
4 6 (2.45%) McAfee ePO
4 6 (2.45%) SCOM
5 5 (2.04%) Ansible
5 5 (2.04%) Red Hat Satellite
5 5 (2.04%) WSUS
6 4 (1.63%) Cobbler
6 4 (1.63%) vCenter Server
7 2 (0.82%) QRadar
7 2 (0.82%) TIBCO Hawk
8 1 (0.41%) CA Wily
8 1 (0.41%) Failover Clustering
8 1 (0.41%) Microsoft Clustering
8 1 (0.41%) OpenView
8 1 (0.41%) Single Sign-On
8 1 (0.41%) SolarWinds Orion
Vendors
1 51 (20.82%) VMware
2 35 (14.29%) Microsoft
3 29 (11.84%) Oracle
4 23 (9.39%) Citrix
5 21 (8.57%) New Relic
6 19 (7.76%) Splunk
7 16 (6.53%) Remedy
8 15 (6.12%) Red Hat
9 14 (5.71%) SAP
10 13 (5.31%) Cisco
11 12 (4.90%) BMC
12 11 (4.49%) ServiceNow
13 8 (3.27%) McAfee
13 8 (3.27%) Symantec
13 8 (3.27%) Talend
14 7 (2.86%) HP
14 7 (2.86%) Veritas
15 6 (2.45%) Fujitsu
15 6 (2.45%) Informatica
15 6 (2.45%) Polycom