Period
to 14 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 August 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
14 Aug 2018
Same period 2017 Same period 2016
Rank 36 27 14
Rank change year-on-year -9 -13 +31
Permanent jobs citing ITIL 92 57 192
As % of all permanent IT jobs advertised in Tyne and Wear 7.18% 8.07% 16.84%
As % of the Processes & Methodologies category 7.81% 8.78% 19.34%
Number of salaries quoted 92 47 163
Tyne and Wear median annual salary £37,500 £37,500 £40,000
Median salary % change year-on-year - -6.25% +14.29%
10th Percentile £20,813 £26,250 £21,300
90th Percentile £48,625 £54,250 £60,000
North East median annual salary £37,500 £37,500 £44,000
% change year-on-year - -14.77% +25.71%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,178 649 993
As % of all permanent IT jobs advertised in Tyne and Wear 91.96% 91.93% 87.11%
Number of salaries quoted 983 563 858
Tyne and Wear median annual salary £41,500 £37,500 £37,500
Median salary % change year-on-year +10.67% - -
10th Percentile £22,500 £22,500 £23,838
90th Percentile £62,500 £56,000 £57,545
North East median annual salary £40,000 £37,500 £37,900
% change year-on-year +6.67% -1.06% -1.56%

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 14 August 2018.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 14 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -13 80 £40,000 +6.67% 15
Sunderland +13 41 £40,000 +45.45% 1
Gateshead - 3 - - 2
ITIL
North East

For the 6 months to 14 August 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for ITIL.

1 34 (36.96%) SLA
2 29 (31.52%) Finance
3 28 (30.43%) Windows
4 27 (29.35%) Service Management
4 27 (29.35%) Banking
5 26 (28.26%) ITIL Certification
6 22 (23.91%) Microsoft
7 19 (20.65%) Active Directory
8 16 (17.39%) Oracle
9 15 (16.30%) Microsoft Office
10 14 (15.22%) Problem Management
11 13 (14.13%) Stakeholder Management
11 13 (14.13%) SAP
11 13 (14.13%) ERP
12 12 (13.04%) Linux
12 12 (13.04%) Change Management
13 11 (11.96%) Legal
13 11 (11.96%) Stakeholder Engagement
13 11 (11.96%) Office 365
13 11 (11.96%) ITIL Foundation Certificate
13 11 (11.96%) Analytical Skills
13 11 (11.96%) Contract Management
14 10 (10.87%) Greenfield Project
14 10 (10.87%) Windows Server 2008
14 10 (10.87%) Configuration Management
15 9 (9.78%) Business Intelligence
15 9 (9.78%) VMware
15 9 (9.78%) Marketing
15 9 (9.78%) Windows 7
15 9 (9.78%) Business Transformation

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.43%) Apache
2 3 (3.26%) IIS
2 3 (3.26%) Skype for Business
3 2 (2.17%) Tomcat
4 1 (1.09%) JBoss
4 1 (1.09%) nginx
4 1 (1.09%) SharePoint
4 1 (1.09%) WebLogic
4 1 (1.09%) WebSphere
Applications
1 15 (16.30%) Microsoft Office
2 3 (3.26%) Microsoft Excel
3 1 (1.09%) Microsoft PowerPoint
Business Applications
1 1 (1.09%) Siebel CRM
Cloud Services
1 11 (11.96%) Office 365
2 8 (8.70%) Microsoft Azure
3 6 (6.52%) Amazon AWS
4 2 (2.17%) Amazon EC2
4 2 (2.17%) Amazon S3
5 1 (1.09%) Amazon CloudWatch
5 1 (1.09%) AWS CloudFormation
5 1 (1.09%) Azure Active Directory
5 1 (1.09%) Route 53
5 1 (1.09%) Tricentis Tosca
5 1 (1.09%) Virtual Private Cloud
Communications & Networking
1 8 (8.70%) LAN
1 8 (8.70%) Skype
1 8 (8.70%) WAN
2 6 (6.52%) Firewall
3 5 (5.43%) Wi-Fi
4 4 (4.35%) SAN
4 4 (4.35%) VoIP
5 3 (3.26%) Broadband
5 3 (3.26%) PBX
6 2 (2.17%) Internet
7 1 (1.09%) DHCP
7 1 (1.09%) DNS
7 1 (1.09%) SMS
7 1 (1.09%) VLAN
Database & Business Intelligence
1 5 (5.43%) MySQL
1 5 (5.43%) SQL Server
2 2 (2.17%) Oracle Database
2 2 (2.17%) Oracle Reports
2 2 (2.17%) RDBMS
2 2 (2.17%) Relational Database
2 2 (2.17%) SQLPlus
3 1 (1.09%) Azure SQL Database
3 1 (1.09%) BusinessObjects
3 1 (1.09%) Data Warehouse
3 1 (1.09%) PostgreSQL
3 1 (1.09%) SQL Server 2008
3 1 (1.09%) SQL Server 2014
3 1 (1.09%) SQL Server Reporting Services
Development Applications
1 2 (2.17%) SQL Server Management Studio (SSMS)
1 2 (2.17%) Team Foundation Server
1 2 (2.17%) Toad
2 1 (1.09%) Git (software)
2 1 (1.09%) GitLab
2 1 (1.09%) Jenkins
2 1 (1.09%) JIRA
2 1 (1.09%) Maven
2 1 (1.09%) Selenium
2 1 (1.09%) Sonatype Nexus
2 1 (1.09%) Vagrant
General
1 29 (31.52%) Finance
2 27 (29.35%) Banking
3 11 (11.96%) Legal
4 9 (9.78%) Marketing
5 7 (7.61%) Back Office
6 5 (5.43%) Publishing
7 4 (4.35%) Retail
8 3 (3.26%) Manufacturing
9 1 (1.09%) Law
9 1 (1.09%) Telecoms
Job Titles
1 23 (25.00%) IT Manager
2 22 (23.91%) Analyst
3 14 (15.22%) Service Manager
4 11 (11.96%) Applications Support
4 11 (11.96%) Service Analyst
4 11 (11.96%) Service Desk Analyst
4 11 (11.96%) Service Desk Manager
5 10 (10.87%) Support Analyst
5 10 (10.87%) Vendor Manager
6 9 (9.78%) 2nd Line Support
7 7 (7.61%) 2nd Line Support Analyst
7 7 (7.61%) Applications Support Analyst
7 7 (7.61%) IT Analyst
7 7 (7.61%) IT Operations Manager
7 7 (7.61%) IT Procurement Manager
7 7 (7.61%) Operations Manager
7 7 (7.61%) Procurement Manager
7 7 (7.61%) Service Desk Support
7 7 (7.61%) Service Desk Support Analyst
8 6 (6.52%) ERP Analyst
Libraries, Frameworks & Software Standards
1 5 (5.43%) LAMP
2 2 (2.17%) .NET
3 1 (1.09%) ActiveMQ
3 1 (1.09%) COM
3 1 (1.09%) Elastic Stack
3 1 (1.09%) HTML
3 1 (1.09%) IBM Integration Bus
3 1 (1.09%) JSON
3 1 (1.09%) Middleware
3 1 (1.09%) RESTful
3 1 (1.09%) Ruby on Rails
3 1 (1.09%) SOAP
3 1 (1.09%) Web Services
3 1 (1.09%) XML
Miscellaneous
1 11 (11.96%) Analytical Skills
2 10 (10.87%) Greenfield Project
3 5 (5.43%) User Experience
4 3 (3.26%) Public Cloud
5 1 (1.09%) Client/Server
5 1 (1.09%) CMDB
5 1 (1.09%) Data Centre
5 1 (1.09%) Fintech
5 1 (1.09%) Management Information System
5 1 (1.09%) Private Cloud
5 1 (1.09%) Self-Motivation
Operating Systems
1 28 (30.43%) Windows
2 12 (13.04%) Linux
3 10 (10.87%) Windows Server 2008
4 9 (9.78%) Windows 7
4 9 (9.78%) Windows Server
5 7 (7.61%) Unix
6 6 (6.52%) Windows 10
6 6 (6.52%) Windows Server 2012
7 5 (5.43%) Windows XP
8 1 (1.09%) CentOS
8 1 (1.09%) Debian
8 1 (1.09%) Red Hat Enterprise Linux
8 1 (1.09%) Ubuntu
8 1 (1.09%) Windows 8
8 1 (1.09%) Windows Server 2003
Processes & Methodologies
1 27 (29.35%) Service Management
2 14 (15.22%) Problem Management
3 13 (14.13%) ERP
3 13 (14.13%) Stakeholder Management
4 12 (13.04%) Change Management
5 11 (11.96%) Contract Management
5 11 (11.96%) Stakeholder Engagement
6 10 (10.87%) Configuration Management
7 9 (9.78%) Business Intelligence
7 9 (9.78%) Business Transformation
7 9 (9.78%) Problem-Solving
8 7 (7.61%) Agile Software Development
8 7 (7.61%) Incident Management
8 7 (7.61%) ITSM
8 7 (7.61%) Mentoring
9 6 (6.52%) Service Delivery
10 5 (5.43%) Coaching
10 5 (5.43%) DevOps
10 5 (5.43%) Line Management
10 5 (5.43%) Performance Management
Programming Languages
1 5 (5.43%) SQL
2 4 (4.35%) Java
2 4 (4.35%) PHP
3 3 (3.26%) PowerShell
3 3 (3.26%) Python
3 3 (3.26%) Shell Script
4 2 (2.17%) Jython
5 1 (1.09%) Bash Shell
5 1 (1.09%) C
5 1 (1.09%) Ruby
5 1 (1.09%) T-SQL
Qualifications
1 26 (28.26%) ITIL Certification
2 11 (11.96%) ITIL Foundation Certificate
3 3 (3.26%) Microsoft Certification
4 2 (2.17%) BPSS Clearance
4 2 (2.17%) MCSE
4 2 (2.17%) Security Cleared
5 1 (1.09%) A+ Certification
5 1 (1.09%) BC Cleared
5 1 (1.09%) CCNA
5 1 (1.09%) Cisco Certification
5 1 (1.09%) DBS Check
5 1 (1.09%) Degree
5 1 (1.09%) ISTQB
5 1 (1.09%) MCDST
5 1 (1.09%) MCP
5 1 (1.09%) SC Cleared
Quality Assurance & Compliance
1 34 (36.96%) SLA
2 1 (1.09%) Disclosure Scotland
2 1 (1.09%) GDPR
2 1 (1.09%) ISO/IEC 20000
2 1 (1.09%) ISO/IEC 27001
2 1 (1.09%) QA
System Software
1 19 (20.65%) Active Directory
2 4 (4.35%) Hyper-V
3 3 (3.26%) Firmware
4 2 (2.17%) VMware Infrastructure
5 1 (1.09%) Postfix
5 1 (1.09%) Terminal Server
5 1 (1.09%) Virtual Machines
Systems Management
1 3 (3.26%) Ansible
2 2 (2.17%) Puppet
2 2 (2.17%) ZABBIX
3 1 (1.09%) HAProxy
3 1 (1.09%) Nagios
3 1 (1.09%) Opscode Chef
3 1 (1.09%) Terraform
Vendors
1 22 (23.91%) Microsoft
2 16 (17.39%) Oracle
3 13 (14.13%) SAP
4 9 (9.78%) VMware
4 9 (9.78%) Workday
5 6 (6.52%) Cisco
6 4 (4.35%) Sun
7 3 (3.26%) Mitel
7 3 (3.26%) Salesforce.com
8 2 (2.17%) Citrix
8 2 (2.17%) Rackspace
8 2 (2.17%) RedGate
9 1 (1.09%) AppDynamics
9 1 (1.09%) Google
9 1 (1.09%) IBM
9 1 (1.09%) Informatica
9 1 (1.09%) Meraki
9 1 (1.09%) Red Hat
9 1 (1.09%) Siebel
9 1 (1.09%) Splunk