Period
to 20 June 2019

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 June 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
20 Jun 2019
Same period 2018 Same period 2017
Rank 15 34 28
Rank change year-on-year +19 -6 -13
Permanent jobs citing ITIL 116 89 66
As % of all permanent IT jobs advertised in Tyne and Wear 12.65% 6.66% 8.16%
As % of the Processes & Methodologies category 13.70% 7.24% 8.93%
Number of salaries quoted 81 98 58
Tyne and Wear median annual salary £32,500 £40,000 £37,500
Median salary % change year-on-year -18.75% +6.67% -6.25%
10th Percentile £22,000 £20,794 £22,275
90th Percentile £49,375 £48,750 £52,500
North East median annual salary £34,500 £40,000 £37,500
% change year-on-year -13.75% +6.67% -6.25%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 847 1,230 739
As % of all permanent IT jobs advertised in Tyne and Wear 92.37% 92.00% 91.35%
Number of salaries quoted 623 1,030 667
Tyne and Wear median annual salary £42,500 £41,500 £36,500
Median salary % change year-on-year +2.41% +13.70% -1.35%
10th Percentile £25,750 £22,500 £21,750
90th Percentile £63,571 £63,300 £51,250
North East median annual salary £40,000 £40,000 £36,500
% change year-on-year - +9.59% -2.67%

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 20 June 2019.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 20 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +18 77 £32,500 -18.75% 5
Gateshead +19 31 £37,250 -
Sunderland -13 6 £40,000 -
Hebburn - 1 £26,500 -
ITIL
North East

For the 6 months to 20 June 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for ITIL.

1 54 (46.55%) Windows
2 47 (40.52%) Microsoft
3 40 (34.48%) SQL
4 39 (33.62%) Service Delivery
5 34 (29.31%) SLA
6 31 (26.72%) Analytical Skills
7 30 (25.86%) Problem-Solving
8 28 (24.14%) LAN
8 28 (24.14%) WAN
9 25 (21.55%) Service Management
10 24 (20.69%) Linux
11 21 (18.10%) SCCM
11 21 (18.10%) Network Security
11 21 (18.10%) Windows Server
12 20 (17.24%) WSUS
13 19 (16.38%) Disaster Recovery
14 17 (14.66%) Project Management
14 17 (14.66%) Incident Management
14 17 (14.66%) Office 365
15 16 (13.79%) Problem Management
15 16 (13.79%) Microsoft Office
15 16 (13.79%) ITSM
16 15 (12.93%) Finance
16 15 (12.93%) ITIL Certification
16 15 (12.93%) Cisco
16 15 (12.93%) Active Directory
16 15 (12.93%) HP
16 15 (12.93%) SAN
17 14 (12.07%) Microsoft Certification
18 13 (11.21%) IIS

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (11.21%) Apache
1 13 (11.21%) IIS
2 7 (6.03%) SharePoint
2 7 (6.03%) WordPress
3 3 (2.59%) MS Exchange
4 2 (1.72%) Skype for Business
Applications
1 16 (13.79%) Microsoft Office
2 3 (2.59%) Microsoft Excel
3 2 (1.72%) Chatbot
3 2 (1.72%) Microsoft PowerPoint
3 2 (1.72%) Microsoft Project
3 2 (1.72%) MS Visio
Business Applications
1 1 (0.86%) BPCS
1 1 (0.86%) Dynamics AX
1 1 (0.86%) Dynamics CRM
1 1 (0.86%) NetSuite
Cloud Services
1 17 (14.66%) Office 365
2 10 (8.62%) Microsoft Azure
3 7 (6.03%) Azure Active Directory
3 7 (6.03%) SaaS
4 1 (0.86%) Amazon AWS
Communications & Networking
1 28 (24.14%) LAN
1 28 (24.14%) WAN
2 21 (18.10%) Network Security
3 15 (12.93%) SAN
4 10 (8.62%) SSL
5 9 (7.76%) Intranet
6 7 (6.03%) Remote Desktop
7 3 (2.59%) VoIP
8 2 (1.72%) Firewall
8 2 (1.72%) Skype
8 2 (1.72%) WebEx
9 1 (0.86%) Fibre Channel
9 1 (0.86%) IP Telephony
9 1 (0.86%) VSAN
9 1 (0.86%) Wireless
Database & Business Intelligence
1 11 (9.48%) MySQL
2 7 (6.03%) Data Mining
3 1 (0.86%) Oracle Database
3 1 (0.86%) SQL Server
3 1 (0.86%) SQL Server Reporting Services
Development Applications
1 1 (0.86%) GitLab
General
1 15 (12.93%) Finance
2 11 (9.48%) Back Office
3 2 (1.72%) Banking
3 2 (1.72%) Law
3 2 (1.72%) Legal
4 1 (0.86%) Manufacturing
4 1 (0.86%) Telecoms
Job Titles
1 46 (39.66%) Analyst
2 18 (15.52%) IT Manager
2 18 (15.52%) Support Analyst
3 12 (10.34%) Infrastructure Analyst
3 12 (10.34%) Infrastructure Manager
4 11 (9.48%) Applications Support
4 11 (9.48%) IT Infrastructure Manager
5 10 (8.62%) Integration Specialist
5 10 (8.62%) Technical Specialist
6 9 (7.76%) Applications Support Analyst
6 9 (7.76%) Infrastructure Engineer
7 8 (6.90%) Service Analyst
7 8 (6.90%) Service Desk Analyst
8 7 (6.03%) Data Analyst
8 7 (6.03%) Service Manager
9 6 (5.17%) Infrastructure Support
9 6 (5.17%) IT Support
9 6 (5.17%) Senior Analyst
9 6 (5.17%) Support Engineer
10 5 (4.31%) IT Services Manager
Libraries, Frameworks & Software Standards
1 10 (8.62%) XML
1 10 (8.62%) XML Messaging
2 1 (0.86%) FIX Protocol
Miscellaneous
1 31 (26.72%) Analytical Skills
2 13 (11.21%) Data Centre
2 13 (11.21%) Enterprise Storage
3 5 (4.31%) User Experience
4 3 (2.59%) CMDB
5 2 (1.72%) Blackberry
5 2 (1.72%) Enterprise Software
5 2 (1.72%) Management Information System
5 2 (1.72%) Video Conferencing
5 2 (1.72%) Virtual Team
6 1 (0.86%) Driving Licence
6 1 (0.86%) NHS
6 1 (0.86%) Public Cloud
6 1 (0.86%) Replication
6 1 (0.86%) SWIFT
Operating Systems
1 54 (46.55%) Windows
2 24 (20.69%) Linux
3 21 (18.10%) Windows Server
4 9 (7.76%) Windows 10
5 6 (5.17%) Debian
5 6 (5.17%) Windows 7
6 2 (1.72%) Android
6 2 (1.72%) Apple iOS
6 2 (1.72%) Mac OS
7 1 (0.86%) Red Hat Enterprise Linux
7 1 (0.86%) Unix
7 1 (0.86%) Windows 8
7 1 (0.86%) Windows Server 2012
Processes & Methodologies
1 39 (33.62%) Service Delivery
2 30 (25.86%) Problem-Solving
3 25 (21.55%) Service Management
4 19 (16.38%) Disaster Recovery
5 17 (14.66%) Incident Management
5 17 (14.66%) Project Management
6 16 (13.79%) ITSM
6 16 (13.79%) Problem Management
7 13 (11.21%) Server Virtualisation
8 12 (10.34%) Mentoring
9 11 (9.48%) Technology Roadmap
10 10 (8.62%) Change Management
10 10 (8.62%) Coaching
10 10 (8.62%) High Availability
10 10 (8.62%) Validation
11 9 (7.76%) Agile Software Development
12 8 (6.90%) Analytical Thinking
12 8 (6.90%) Infrastructure Engineering
12 8 (6.90%) Time Management
13 7 (6.03%) Runbook
Programming Languages
1 40 (34.48%) SQL
2 8 (6.90%) PowerShell
3 2 (1.72%) PL/SQL
4 1 (0.86%) C
4 1 (0.86%) Shell Script
Qualifications
1 15 (12.93%) ITIL Certification
2 14 (12.07%) Microsoft Certification
3 8 (6.90%) MCSA
4 7 (6.03%) Cisco Certification
4 7 (6.03%) CompTIA Security+
5 5 (4.31%) CCNP
6 4 (3.45%) A+ Certification
6 4 (3.45%) CCNA
6 4 (3.45%) CISSP
6 4 (3.45%) Degree
6 4 (3.45%) MCSE
7 2 (1.72%) ITIL Foundation Certificate
8 1 (0.86%) BPSS Clearance
8 1 (0.86%) MCDST
8 1 (0.86%) MCP
8 1 (0.86%) SC Cleared
8 1 (0.86%) Security Cleared
Quality Assurance & Compliance
1 34 (29.31%) SLA
2 3 (2.59%) ISO/IEC 27001
3 2 (1.72%) Data Quality
3 2 (1.72%) PMO
4 1 (0.86%) QA
System Software
1 15 (12.93%) Active Directory
2 10 (8.62%) Virtual Servers
3 6 (5.17%) VMware Infrastructure
4 2 (1.72%) VMware ESXi
5 1 (0.86%) Docker
5 1 (0.86%) XenApp
Systems Management
1 21 (18.10%) SCCM
2 20 (17.24%) WSUS
3 2 (1.72%) Puppet
3 2 (1.72%) Systems Management Server (SMS)
4 1 (0.86%) Microsoft Intune
4 1 (0.86%) Oracle Enterprise Manager
4 1 (0.86%) SCOM
4 1 (0.86%) vMotion
Vendors
1 47 (40.52%) Microsoft
2 15 (12.93%) Cisco
2 15 (12.93%) HP
3 12 (10.34%) SolarWinds
4 11 (9.48%) CheckPoint
4 11 (9.48%) Dell
4 11 (9.48%) Juniper
5 10 (8.62%) VMware
6 8 (6.90%) Citrix
7 7 (6.03%) Remedy
7 7 (6.03%) ServiceNow
7 7 (6.03%) Tableau
8 4 (3.45%) Meraki
9 3 (2.59%) BMC
9 3 (2.59%) F5
9 3 (2.59%) Zscaler
10 2 (1.72%) Bomgar
10 2 (1.72%) Palo Alto
11 1 (0.86%) Fiserv
11 1 (0.86%) Red Hat