Period
to 22 October 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 22 October 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
22 Oct 2018
Same period 2017 Same period 2016
Rank 28 12 15
Rank change year-on-year -16 +3 +35
Permanent jobs citing ITIL 91 102 171
As % of all permanent IT jobs advertised in Tyne and Wear 8.00% 13.21% 15.35%
As % of the Processes & Methodologies category 8.61% 14.70% 17.89%
Number of salaries quoted 80 83 142
Tyne and Wear median annual salary £35,000 £35,000 £40,000
Median salary % change year-on-year - -12.50% +29.23%
10th Percentile £20,725 £23,500 £26,250
90th Percentile £60,058 £61,500 £60,000
North East median annual salary £33,440 £36,000 £42,000
% change year-on-year -7.11% -14.29% +20.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,057 694 956
As % of all permanent IT jobs advertised in Tyne and Wear 92.96% 89.90% 85.82%
Number of salaries quoted 890 603 805
Tyne and Wear median annual salary £40,000 £39,131 £40,000
Median salary % change year-on-year +2.22% -2.17% +6.67%
10th Percentile £22,000 £22,550 £25,750
90th Percentile £65,000 £60,000 £60,000
North East median annual salary £40,000 £38,959 £40,000
% change year-on-year +2.67% -2.60% -

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 22 October 2018.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 22 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -18 72 £37,500 +7.14% 21
Sunderland +5 32 £28,500 -24.00%
Gateshead +14 7 £26,000 -30.67% 1
Jarrow 0 1 £40,000 +90.48%
ITIL
North East

For the 6 months to 22 October 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for ITIL.

1 35 (38.46%) SLA
2 30 (32.97%) Service Management
3 24 (26.37%) Windows
4 22 (24.18%) Microsoft
4 22 (24.18%) ITIL Certification
5 19 (20.88%) Finance
5 19 (20.88%) Banking
6 18 (19.78%) Linux
7 17 (18.68%) ITSM
8 16 (17.58%) Contract Management
9 15 (16.48%) Agile Software Development
10 13 (14.29%) Stakeholder Management
10 13 (14.29%) Active Directory
10 13 (14.29%) Business Intelligence
10 13 (14.29%) LAN
10 13 (14.29%) Greenfield Project
11 12 (13.19%) WAN
11 12 (13.19%) Service Delivery
11 12 (13.19%) Incident Management
12 11 (12.09%) Stakeholder Engagement
12 11 (12.09%) VMware
12 11 (12.09%) Legal
12 11 (12.09%) Microsoft Office
13 10 (10.99%) Windows Server
13 10 (10.99%) Coaching
13 10 (10.99%) Office 365
13 10 (10.99%) Amazon AWS
14 9 (9.89%) Oracle
14 9 (9.89%) Change Management
14 9 (9.89%) ITIL Foundation Certificate

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (6.59%) SharePoint
2 4 (4.40%) Apache
3 3 (3.30%) Skype for Business
3 3 (3.30%) WebLogic
4 2 (2.20%) IIS
4 2 (2.20%) Oracle SOA Suite
5 1 (1.10%) MS Exchange
Applications
1 11 (12.09%) Microsoft Office
2 6 (6.59%) Microsoft Excel
Business Applications
1 1 (1.10%) assyst
1 1 (1.10%) Siebel CRM
Cloud Services
1 10 (10.99%) Amazon AWS
1 10 (10.99%) Office 365
2 4 (4.40%) Microsoft Azure
3 2 (2.20%) Amazon EC2
3 2 (2.20%) Amazon S3
3 2 (2.20%) Google Cloud Platform
3 2 (2.20%) SaaS
4 1 (1.10%) Amazon CloudWatch
4 1 (1.10%) AWS CloudFormation
4 1 (1.10%) Azure Active Directory
4 1 (1.10%) Route 53
4 1 (1.10%) Virtual Private Cloud
Communications & Networking
1 13 (14.29%) LAN
2 12 (13.19%) WAN
3 5 (5.49%) Firewall
3 5 (5.49%) SAN
3 5 (5.49%) Wi-Fi
4 3 (3.30%) Skype
4 3 (3.30%) VoIP
5 2 (2.20%) Broadband
5 2 (2.20%) Internet
5 2 (2.20%) MPLS
5 2 (2.20%) PBX
6 1 (1.10%) DHCP
6 1 (1.10%) DNS
6 1 (1.10%) SMS
6 1 (1.10%) VLAN
Database & Business Intelligence
1 8 (8.79%) Data Warehouse
2 4 (4.40%) MySQL
2 4 (4.40%) SQL Server
3 2 (2.20%) Oracle Database
3 2 (2.20%) Oracle Database 11g
4 1 (1.10%) Azure SQL Database
4 1 (1.10%) BusinessObjects
4 1 (1.10%) Power BI
4 1 (1.10%) SQL Server 2008
4 1 (1.10%) SQL Server 2014
Development Applications
1 4 (4.40%) JIRA
2 2 (2.20%) GitLab
2 2 (2.20%) JDeveloper
2 2 (2.20%) Selenium
3 1 (1.10%) Jenkins
3 1 (1.10%) Maven
3 1 (1.10%) Sonatype Nexus
3 1 (1.10%) Vagrant
General
1 19 (20.88%) Banking
1 19 (20.88%) Finance
2 11 (12.09%) Legal
3 6 (6.59%) Retail
4 4 (4.40%) Manufacturing
5 3 (3.30%) Advertising
6 1 (1.10%) Arabic Language
6 1 (1.10%) Back Office
6 1 (1.10%) Law
6 1 (1.10%) Publishing
6 1 (1.10%) Telecoms
Job Titles
1 32 (35.16%) Analyst
2 20 (21.98%) IT Manager
3 16 (17.58%) Service Analyst
4 15 (16.48%) Service Desk Analyst
5 13 (14.29%) IT Analyst
6 12 (13.19%) Service Desk Support
7 11 (12.09%) Service Desk Support Analyst
7 11 (12.09%) Service Manager
8 10 (10.99%) IT Support
8 10 (10.99%) Vendor Manager
9 9 (9.89%) Support Analyst
10 8 (8.79%) IT Support Analyst
11 7 (7.69%) IT Procurement Manager
11 7 (7.69%) IT Services Manager
11 7 (7.69%) Procurement Manager
11 7 (7.69%) Systems Administrator
12 6 (6.59%) Commercial Manager
12 6 (6.59%) Digital Analyst
12 6 (6.59%) Incident Analyst
12 6 (6.59%) Technical Services Analyst
Libraries, Frameworks & Software Standards
1 4 (4.40%) LAMP
2 2 (2.20%) .NET
2 2 (2.20%) Oracle Streams
2 2 (2.20%) Spring
2 2 (2.20%) XML
3 1 (1.10%) ActiveMQ
3 1 (1.10%) CGI
3 1 (1.10%) Elastic Stack
3 1 (1.10%) HTML
3 1 (1.10%) Ruby on Rails
3 1 (1.10%) SOAP
Miscellaneous
1 13 (14.29%) Greenfield Project
2 6 (6.59%) Analytical Skills
3 2 (2.20%) Enterprise Storage
3 2 (2.20%) Public Cloud
3 2 (2.20%) Reference Data
3 2 (2.20%) Replication
3 2 (2.20%) Tandem
4 1 (1.10%) Clustering
4 1 (1.10%) CMDB
4 1 (1.10%) Fintech
4 1 (1.10%) Mainframe
4 1 (1.10%) Management Information System
4 1 (1.10%) Private Cloud
4 1 (1.10%) Self-Motivation
Operating Systems
1 24 (26.37%) Windows
2 18 (19.78%) Linux
3 10 (10.99%) Windows Server
4 7 (7.69%) Windows Server 2008
5 6 (6.59%) Windows Server 2012
6 5 (5.49%) Unix
6 5 (5.49%) Windows 10
7 4 (4.40%) Windows XP
8 3 (3.30%) Red Hat Enterprise Linux
8 3 (3.30%) Windows 7
9 2 (2.20%) CentOS
9 2 (2.20%) Windows Server 2003
10 1 (1.10%) Android
10 1 (1.10%) Ubuntu
10 1 (1.10%) VME
10 1 (1.10%) Windows 8
Processes & Methodologies
1 30 (32.97%) Service Management
2 17 (18.68%) ITSM
3 16 (17.58%) Contract Management
4 15 (16.48%) Agile Software Development
5 13 (14.29%) Business Intelligence
5 13 (14.29%) Stakeholder Management
6 12 (13.19%) Incident Management
6 12 (13.19%) Service Delivery
7 11 (12.09%) Stakeholder Engagement
8 10 (10.99%) Coaching
9 9 (9.89%) Change Management
9 9 (9.89%) Mentoring
10 7 (7.69%) Analytics
10 7 (7.69%) Configuration Management
10 7 (7.69%) DevOps
11 6 (6.59%) ERP
11 6 (6.59%) ITIL V3
11 6 (6.59%) Problem Management
11 6 (6.59%) Release Management
12 5 (5.49%) Use Case
Programming Languages
1 7 (7.69%) Java
1 7 (7.69%) SQL
2 4 (4.40%) PHP
2 4 (4.40%) Python
3 3 (3.30%) Jython
3 3 (3.30%) Shell Script
4 2 (2.20%) Bash Shell
4 2 (2.20%) PL/SQL
4 2 (2.20%) PowerShell
5 1 (1.10%) C
5 1 (1.10%) Perl
5 1 (1.10%) Ruby
5 1 (1.10%) T-SQL
Qualifications
1 22 (24.18%) ITIL Certification
2 9 (9.89%) ITIL Foundation Certificate
3 7 (7.69%) Security Cleared
4 6 (6.59%) SC Cleared
5 4 (4.40%) Microsoft Certification
6 2 (2.20%) BPSS Clearance
6 2 (2.20%) CCNA
6 2 (2.20%) Cisco Certification
6 2 (2.20%) DBS Check
7 1 (1.10%) A+ Certification
7 1 (1.10%) BC Cleared
7 1 (1.10%) Degree
7 1 (1.10%) MCDST
7 1 (1.10%) MCSE
7 1 (1.10%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 35 (38.46%) SLA
2 1 (1.10%) Disclosure Scotland
2 1 (1.10%) GDPR
2 1 (1.10%) ISO/IEC 20000
2 1 (1.10%) ISO/IEC 27001
2 1 (1.10%) QA
System Software
1 13 (14.29%) Active Directory
2 7 (7.69%) Hyper-V
3 3 (3.30%) VMware Infrastructure
4 2 (2.20%) Firmware
5 1 (1.10%) EMC RecoverPoint
5 1 (1.10%) Terminal Server
5 1 (1.10%) Virtual Machines
5 1 (1.10%) VMware ESXi
Systems Management
1 4 (4.40%) Nagios
2 3 (3.30%) Ansible
2 3 (3.30%) Puppet
2 3 (3.30%) ZABBIX
3 2 (2.20%) Oracle RMAN
4 1 (1.10%) EMC NetWorker
4 1 (1.10%) HP SIM
4 1 (1.10%) Microsoft Clustering
4 1 (1.10%) NetBackup
4 1 (1.10%) Opscode Chef
4 1 (1.10%) SCCM
4 1 (1.10%) Terraform
4 1 (1.10%) Tivoli
4 1 (1.10%) Tivoli Storage Manager
4 1 (1.10%) vMotion
Vendors
1 22 (24.18%) Microsoft
2 11 (12.09%) VMware
3 9 (9.89%) Oracle
4 6 (6.59%) SAP
4 6 (6.59%) Workday
5 4 (4.40%) Sun
6 3 (3.30%) Citrix
6 3 (3.30%) Google
6 3 (3.30%) HP
6 3 (3.30%) Rackspace
6 3 (3.30%) RedGate
6 3 (3.30%) Salesforce.com
6 3 (3.30%) ServiceNow
6 3 (3.30%) SolarWinds
7 2 (2.20%) Cisco
7 2 (2.20%) Mitel
7 2 (2.20%) Red Hat
7 2 (2.20%) Remedy
7 2 (2.20%) Veeam
8 1 (1.10%) IBM