Period
to 13 December 2017

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 13 December 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
13 Dec 2017
Same period 2016 Same period 2015
Rank 14 12 53
Rank change year-on-year -2 +41 -35
Permanent jobs citing ITIL 136 166 47
As % of all permanent IT jobs advertised in Tyne and Wear 12.76% 14.93% 4.89%
As % of the Processes & Methodologies category 14.73% 17.74% 5.50%
Number of salaries quoted 121 132 34
Tyne and Wear median annual salary £35,000 £40,000 £27,500
Median salary % change year-on-year -12.50% +45.45% -11.29%
10th Percentile £23,500 £20,750 £18,800
90th Percentile £63,750 £57,500 £51,750
North East median annual salary £36,500 £40,000 £33,250
% change year-on-year -8.75% +20.30% +2.31%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 923 936 854
As % of all permanent IT jobs advertised in Tyne and Wear 86.59% 84.17% 88.87%
Number of salaries quoted 807 767 735
Tyne and Wear median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +2.74%
10th Percentile £25,150 £23,750 £24,000
90th Percentile £65,000 £60,000 £57,500
North East median annual salary £40,000 £39,500 £40,000
% change year-on-year +1.27% -1.25% +6.67%

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 13 December 2017.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 13 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -3 101 £37,750 -12.21% 10
Sunderland +1 21 £35,000 +62.79%
North Shields - 5 £30,000 -
Jarrow - 4 £21,165 -
Gateshead -1 3 £37,500 +47.06%
Prudhoe +2 1 £33,000 -
North Tyneside - 1 £51,000 -
ITIL
North East

For the 6 months to 13 December 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for ITIL.

1 42 (30.88%) Windows
2 40 (29.41%) Microsoft
3 34 (25.00%) Change Management
3 34 (25.00%) Finance
4 33 (24.26%) Incident Management
5 30 (22.06%) Agile Software Development
5 30 (22.06%) Linux
6 29 (21.32%) Service Management
7 26 (19.12%) Active Directory
7 26 (19.12%) Office 365
8 25 (18.38%) Microsoft Azure
8 25 (18.38%) Service Delivery
8 25 (18.38%) VMware
9 23 (16.91%) Firewall
9 23 (16.91%) Security Cleared
9 23 (16.91%) Windows Server 2012
10 22 (16.18%) Windows Server
10 22 (16.18%) Citrix
11 21 (15.44%) Microsoft Office
11 21 (15.44%) Web Services
11 21 (15.44%) DNS
12 20 (14.71%) Windows Server 2008
12 20 (14.71%) Problem Management
13 19 (13.97%) VMware Infrastructure
13 19 (13.97%) SQL
13 19 (13.97%) ITIL Certification
14 18 (13.24%) Middleware
14 18 (13.24%) SQL Server
14 18 (13.24%) PRINCE2
14 18 (13.24%) DHCP

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (13.24%) MS Exchange
2 9 (6.62%) Exchange Server 2003
3 8 (5.88%) SharePoint
4 4 (2.94%) BizTalk Server
4 4 (2.94%) Skype for Business
5 3 (2.21%) Apache
5 3 (2.21%) Documentum
5 3 (2.21%) iPlanet
5 3 (2.21%) JBoss
5 3 (2.21%) Oracle Application Server
5 3 (2.21%) Tomcat
5 3 (2.21%) WebLogic
6 2 (1.47%) MQSeries
6 2 (1.47%) OpenStack
6 2 (1.47%) WebLogic Portal
7 1 (0.74%) Drupal
7 1 (0.74%) IIS
Applications
1 21 (15.44%) Microsoft Office
2 2 (1.47%) Microsoft Project
Business Applications
1 3 (2.21%) assyst
1 3 (2.21%) Oracle Procure-to-Pay
2 1 (0.74%) Oracle EBS
Cloud Services
1 26 (19.12%) Office 365
2 25 (18.38%) Microsoft Azure
3 15 (11.03%) Amazon AWS
4 9 (6.62%) Azure Active Directory
5 4 (2.94%) Cloud Computing
6 3 (2.21%) GitHub
7 2 (1.47%) OneDrive
8 1 (0.74%) AWS CloudFormation
8 1 (0.74%) IaaS
8 1 (0.74%) PaaS
8 1 (0.74%) SaaS
Communications & Networking
1 23 (16.91%) Firewall
2 21 (15.44%) DNS
3 18 (13.24%) DHCP
4 16 (11.76%) TCP/IP
4 16 (11.76%) WAN
5 15 (11.03%) VLAN
6 14 (10.29%) LAN
7 10 (7.35%) WLAN
8 9 (6.62%) SMTP
8 9 (6.62%) VoIP
9 8 (5.88%) Cisco ASA
10 7 (5.15%) NAS
10 7 (5.15%) SAN
10 7 (5.15%) VPN
11 5 (3.68%) SMS
12 4 (2.94%) DMZ
12 4 (2.94%) Internet
12 4 (2.94%) Skype
12 4 (2.94%) Wi-Fi
13 3 (2.21%) Network Security
Database & Business Intelligence
1 18 (13.24%) SQL Server
2 7 (5.15%) Oracle Database
2 7 (5.15%) RDBMS
2 7 (5.15%) Relational Database
3 6 (4.41%) Oracle Database 12c
4 2 (1.47%) MySQL
4 2 (1.47%) PostgreSQL
4 2 (1.47%) SQL Server Reporting Services
5 1 (0.74%) Amazon RDS
5 1 (0.74%) Big Data
5 1 (0.74%) Data Mining
5 1 (0.74%) Data Warehouse
5 1 (0.74%) Geospatial Data
5 1 (0.74%) GIS
5 1 (0.74%) NoSQL
5 1 (0.74%) QlikView
5 1 (0.74%) SQL Server 2008
5 1 (0.74%) SQLPlus
Development Applications
1 7 (5.15%) Selenium
2 6 (4.41%) JIRA
3 4 (2.94%) Cucumber
3 4 (2.94%) SoapUI
4 3 (2.21%) Git (software)
4 3 (2.21%) Jenkins
4 3 (2.21%) Team Foundation Server
5 2 (1.47%) JMeter
5 2 (1.47%) LoadRunner
5 2 (1.47%) Ranorex
5 2 (1.47%) Robot Framework
5 2 (1.47%) WebDriver
5 2 (1.47%) Zephyr
6 1 (0.74%) SQL Server Management Studio (SSMS)
6 1 (0.74%) TestDirector
6 1 (0.74%) Toad
General
1 34 (25.00%) Finance
2 14 (10.29%) Banking
3 1 (0.74%) Law
3 1 (0.74%) Manufacturing
3 1 (0.74%) Retail
Job Titles
1 24 (17.65%) Analyst
2 19 (13.97%) IT Manager
3 16 (11.76%) Service Manager
4 15 (11.03%) 3rd Line Engineer
5 14 (10.29%) ITIL Manager
5 14 (10.29%) Technical Support
6 13 (9.56%) Service Analyst
7 12 (8.82%) Incident Manager
8 9 (6.62%) DBA
8 9 (6.62%) IT Services Manager
8 9 (6.62%) Technical Leader
9 8 (5.88%) Infrastructure Engineer
9 8 (5.88%) Service Desk Analyst
10 7 (5.15%) Architect
10 7 (5.15%) Consultant
10 7 (5.15%) Delivery Manager
10 7 (5.15%) ITIL Service Manager
10 7 (5.15%) Services Delivery Manager
11 6 (4.41%) DBA Manager
11 6 (4.41%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 21 (15.44%) Web Services
2 18 (13.24%) Middleware
3 15 (11.03%) JSON
4 14 (10.29%) RESTful
5 9 (6.62%) WAP
6 6 (4.41%) Oracle GoldenGate
7 5 (3.68%) Software Packaging
8 4 (2.94%) .NET
9 3 (2.21%) AngularJS
9 3 (2.21%) J2EE
9 3 (2.21%) SOAP
10 2 (1.47%) ASP.NET
10 2 (1.47%) HTML
10 2 (1.47%) REST
10 2 (1.47%) WCF
11 1 (0.74%) CSS
11 1 (0.74%) MFC
11 1 (0.74%) XHTML
11 1 (0.74%) XML
Miscellaneous
1 13 (9.56%) Analytical Skills
2 11 (8.09%) Clustering
3 10 (7.35%) CMDB
3 10 (7.35%) Management Information System
4 8 (5.88%) Public Cloud
5 7 (5.15%) Computer Science
6 6 (4.41%) Virtual Team
7 4 (2.94%) Data Centre
7 4 (2.94%) Replication
8 3 (2.21%) User Experience
9 2 (1.47%) Grid Computing
10 1 (0.74%) CESG
10 1 (0.74%) Distributed Denial-of-Service
10 1 (0.74%) Freedom of Information
10 1 (0.74%) Greenfield Project
10 1 (0.74%) Learning Management System
10 1 (0.74%) NHS
10 1 (0.74%) Private Cloud
10 1 (0.74%) Social Media
Operating Systems
1 42 (30.88%) Windows
2 30 (22.06%) Linux
3 23 (16.91%) Windows Server 2012
4 22 (16.18%) Windows Server
5 20 (14.71%) Windows Server 2008
6 6 (4.41%) Oracle Linux
6 6 (4.41%) Unix
6 6 (4.41%) Windows 10
6 6 (4.41%) Windows XP
7 5 (3.68%) Windows Server 2003
8 4 (2.94%) CentOS
8 4 (2.94%) Ubuntu
9 3 (2.21%) AIX
9 3 (2.21%) HPUX
9 3 (2.21%) Solaris
9 3 (2.21%) SUSE
9 3 (2.21%) Windows 7
10 2 (1.47%) Windows 8
11 1 (0.74%) Red Hat Enterprise Linux
Processes & Methodologies
1 34 (25.00%) Change Management
2 33 (24.26%) Incident Management
3 30 (22.06%) Agile Software Development
4 29 (21.32%) Service Management
5 25 (18.38%) Service Delivery
6 20 (14.71%) Problem Management
7 18 (13.24%) ITIL V3
7 18 (13.24%) PRINCE2
8 17 (12.50%) High Availability
8 17 (12.50%) ITSM
9 16 (11.76%) Project Management
9 16 (11.76%) Root Cause Analysis
10 15 (11.03%) Capacity Planning
11 14 (10.29%) Identity Access Management
12 13 (9.56%) DevOps
12 13 (9.56%) Project Planning
13 12 (8.82%) Mentoring
14 11 (8.09%) Patch Management
14 11 (8.09%) Stakeholder Management
15 9 (6.62%) Test Automation
Programming Languages
1 19 (13.97%) SQL
2 18 (13.24%) PowerShell
3 5 (3.68%) Shell Script
4 4 (2.94%) Java
5 3 (2.21%) Bash Shell
5 3 (2.21%) C-shell
5 3 (2.21%) Korn
5 3 (2.21%) Perl
6 2 (1.47%) Python
6 2 (1.47%) Ruby
7 1 (0.74%) C#
7 1 (0.74%) C++
7 1 (0.74%) JavaScript
7 1 (0.74%) PL/SQL
7 1 (0.74%) RPG
7 1 (0.74%) RPG III
7 1 (0.74%) RPG IV
7 1 (0.74%) T-SQL
Qualifications
1 23 (16.91%) Security Cleared
2 19 (13.97%) ITIL Certification
3 15 (11.03%) Degree
4 14 (10.29%) SC Cleared
5 9 (6.62%) Cisco Certification
6 7 (5.15%) CCNA
6 7 (5.15%) CCNP
6 7 (5.15%) DV Cleared
6 7 (5.15%) ITIL Foundation Certificate
6 7 (5.15%) Microsoft Certification
7 6 (4.41%) CISSP
7 6 (4.41%) Oracle Certification
8 5 (3.68%) MCSA
8 5 (3.68%) MCSE
9 4 (2.94%) CEH
9 4 (2.94%) GCIH
9 4 (2.94%) GSEC
9 4 (2.94%) MCP
10 2 (1.47%) CISM
10 2 (1.47%) HNC
Quality Assurance & Compliance
1 11 (8.09%) SLA
2 4 (2.94%) ISO/IEC 27001
3 2 (1.47%) GDPR
3 2 (1.47%) ISO 9001
3 2 (1.47%) PMO
3 2 (1.47%) QA
4 1 (0.74%) COBIT
4 1 (0.74%) Cyber Essentials
4 1 (0.74%) Data Quality
4 1 (0.74%) ISO 9000
4 1 (0.74%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (0.74%) PCI DSS
System Software
1 26 (19.12%) Active Directory
2 19 (13.97%) VMware Infrastructure
3 18 (13.24%) Hyper-V
4 15 (11.03%) XenApp
5 9 (6.62%) DFS Replication
6 8 (5.88%) Oracle RAC
7 6 (4.41%) vSphere
8 5 (3.68%) Terminal Services
9 3 (2.21%) KVM
9 3 (2.21%) Veritas Volume Manager
10 2 (1.47%) Samba
Systems Management
1 12 (8.82%) Backup Exec
2 9 (6.62%) WSUS
3 6 (4.41%) Data Guard
3 6 (4.41%) Oracle Enterprise Manager
3 6 (4.41%) ZABBIX
4 4 (2.94%) Puppet
4 4 (2.94%) SCCM
5 3 (2.21%) Nagios
6 2 (1.47%) OpenView
6 2 (1.47%) Systems Management Server (SMS)
7 1 (0.74%) AirWatch
7 1 (0.74%) FortiGate
7 1 (0.74%) HP Quality Center
7 1 (0.74%) Microsoft Intune
Vendors
1 40 (29.41%) Microsoft
2 25 (18.38%) VMware
3 22 (16.18%) Citrix
4 16 (11.76%) Sun
5 15 (11.03%) Oracle
6 13 (9.56%) Cisco
7 10 (7.35%) Veritas
8 8 (5.88%) Red Hat
9 7 (5.15%) arcserve
9 7 (5.15%) CA
9 7 (5.15%) Sophos
9 7 (5.15%) Symantec
9 7 (5.15%) Veeam
10 5 (3.68%) Splunk
11 4 (2.94%) SAP
12 3 (2.21%) HP
12 3 (2.21%) Pega
12 3 (2.21%) PlateSpin
12 3 (2.21%) Remedy
13 2 (1.47%) Opsware