Period
to 13 November 2019

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 13 November 2019 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
13 Nov 2019
Same period 2018 Same period 2017
Rank 18 26 13
Rank change year-on-year +8 -13 0
Permanent jobs citing ITIL 92 106 123
As % of all permanent IT jobs advertised in Tyne and Wear 10.76% 9.29% 13.74%
As % of the Processes & Methodologies category 11.69% 9.86% 15.20%
Number of salaries quoted 78 85 104
Tyne and Wear median annual salary £32,595 £32,500 £37,000
Median salary % change year-on-year +0.29% -12.16% -7.50%
10th Percentile £19,750 £20,000 £23,500
90th Percentile £65,000 £60,347 £63,969
North East median annual salary £35,000 £32,500 £36,250
% change year-on-year +7.69% -10.34% -14.71%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 787 1,075 809
As % of all permanent IT jobs advertised in Tyne and Wear 92.05% 94.22% 90.39%
Number of salaries quoted 602 899 714
Tyne and Wear median annual salary £42,900 £40,000 £40,000
Median salary % change year-on-year +7.25% - -
10th Percentile £25,525 £22,000 £23,325
90th Percentile £62,500 £65,000 £61,500
North East median annual salary £42,000 £40,000 £40,000
% change year-on-year +5.00% - -

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 13 November 2019.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 13 November 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +13 87 £34,095 -3.96% 13
Gateshead -11 3 £40,375 +55.29% 1
ITIL
North East

For the 6 months to 13 November 2019, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for ITIL.

1 52 (56.52%) Microsoft
2 42 (45.65%) Windows
3 35 (38.04%) Office 365
4 31 (33.70%) Microsoft Certification
5 29 (31.52%) Active Directory
6 26 (28.26%) Microsoft Office
7 24 (26.09%) Coaching
8 23 (25.00%) Azure
8 23 (25.00%) Citrix
8 23 (25.00%) Service Delivery
8 23 (25.00%) Mentoring
9 22 (23.91%) Windows Server
9 22 (23.91%) Problem Management
10 20 (21.74%) Service Management
11 19 (20.65%) Agile Software Development
12 18 (19.57%) PowerShell
13 16 (17.39%) Change Management
13 16 (17.39%) Linux
14 15 (16.30%) SLA
15 14 (15.22%) MCSA
15 14 (15.22%) Risk Management
15 14 (15.22%) Analytics
16 13 (14.13%) Disaster Recovery
16 13 (14.13%) VMware
17 12 (13.04%) Incident Management
17 12 (13.04%) Windows 7
18 11 (11.96%) SolarWinds
18 11 (11.96%) SCCM
18 11 (11.96%) ITIL V3
18 11 (11.96%) Analytical Skills

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.43%) SharePoint
2 3 (3.26%) Skype for Business
3 2 (2.17%) Apache
3 2 (2.17%) BizTalk Server
3 2 (2.17%) Elasticsearch
3 2 (2.17%) IIS
3 2 (2.17%) MS Exchange
Applications
1 26 (28.26%) Microsoft Office
2 11 (11.96%) Microsoft Excel
Business Applications
1 1 (1.09%) Dynamics CRM
Cloud Services
1 35 (38.04%) Office 365
2 23 (25.00%) Azure
3 10 (10.87%) Azure Active Directory
4 5 (5.43%) AWS
4 5 (5.43%) SaaS
5 4 (4.35%) PaaS
6 2 (2.17%) Mimecast
7 1 (1.09%) Amazon EC2
7 1 (1.09%) Amazon S3
7 1 (1.09%) AWS CloudFormation
7 1 (1.09%) AWS CloudTrail
7 1 (1.09%) AWS Lambda
7 1 (1.09%) Cloud Computing
7 1 (1.09%) Serverless
7 1 (1.09%) Virtual Private Cloud
Communications & Networking
1 8 (8.70%) LAN
1 8 (8.70%) WAN
2 6 (6.52%) SAN
3 5 (5.43%) Network Security
3 5 (5.43%) Remote Desktop
4 3 (3.26%) Fibre Channel
4 3 (3.26%) Skype
5 2 (2.17%) DNS
5 2 (2.17%) Intranet
5 2 (2.17%) iSCSI
5 2 (2.17%) SSL
6 1 (1.09%) NAS
6 1 (1.09%) Unified Communications
Database & Business Intelligence
1 5 (5.43%) SQL Server
2 4 (4.35%) DB2
2 4 (4.35%) MongoDB
2 4 (4.35%) Oracle Reports
3 2 (2.17%) MariaDB
3 2 (2.17%) SQL Server 2008
3 2 (2.17%) SQL Server 2012
4 1 (1.09%) Amazon DynamoDB
4 1 (1.09%) Amazon RDS
4 1 (1.09%) Data Mining
4 1 (1.09%) Data Warehouse
4 1 (1.09%) Redis
4 1 (1.09%) SQL Server Reporting Services
Development Applications
1 3 (3.26%) GitLab
2 1 (1.09%) Git (software)
2 1 (1.09%) Jenkins
General
1 10 (10.87%) Finance
2 8 (8.70%) Public Sector
3 1 (1.09%) Law
3 1 (1.09%) Manufacturing
3 1 (1.09%) Telecoms
Job Titles
1 31 (33.70%) Analyst
2 12 (13.04%) Service Analyst
3 10 (10.87%) Service Manager
4 8 (8.70%) Service Desk Analyst
5 7 (7.61%) Infrastructure Engineer
5 7 (7.61%) IT Analyst
6 6 (6.52%) Junior
6 6 (6.52%) Support Analyst
7 5 (5.43%) Junior Analyst
7 5 (5.43%) Junior Security Analyst
7 5 (5.43%) Microsoft Engineer
7 5 (5.43%) Security Analyst
7 5 (5.43%) Security Engineer
7 5 (5.43%) Server Engineer
8 4 (4.35%) Infrastructure Support
8 4 (4.35%) IT Services Manager
8 4 (4.35%) IT Support
8 4 (4.35%) Senior DB2 DBA
8 4 (4.35%) Service Desk Technician
8 4 (4.35%) SharePoint Administrator
Libraries, Frameworks & Software Standards
1 6 (6.52%) Natural Language Processing
2 4 (4.35%) LDAP
3 2 (2.17%) .NET
3 2 (2.17%) RabbitMQ
3 2 (2.17%) XML
3 2 (2.17%) XML Messaging
4 1 (1.09%) FIX Protocol
4 1 (1.09%) Web Services
Miscellaneous
1 11 (11.96%) Analytical Skills
2 10 (10.87%) Data Centre
3 6 (6.52%) Robotics
4 4 (4.35%) Management Information System
4 4 (4.35%) User Experience
5 3 (3.26%) CMDB
5 3 (3.26%) Public Cloud
6 2 (2.17%) Enterprise Storage
6 2 (2.17%) Video Conferencing
7 1 (1.09%) Driving Licence
7 1 (1.09%) EMC VMAX
7 1 (1.09%) Enterprise Software
7 1 (1.09%) Hybrid Cloud
7 1 (1.09%) Mobile App
7 1 (1.09%) PMI
7 1 (1.09%) Replication
7 1 (1.09%) Self-Motivation
7 1 (1.09%) SWIFT
Operating Systems
1 42 (45.65%) Windows
2 22 (23.91%) Windows Server
3 16 (17.39%) Linux
4 12 (13.04%) Windows 7
5 11 (11.96%) Windows 10
6 10 (10.87%) Windows 8
7 3 (3.26%) Windows Server 2008
8 2 (2.17%) Debian
8 2 (2.17%) Red Hat Enterprise Linux
8 2 (2.17%) Unix
9 1 (1.09%) Data ONTAP
9 1 (1.09%) Windows Server 2012
Processes & Methodologies
1 24 (26.09%) Coaching
2 23 (25.00%) Mentoring
2 23 (25.00%) Service Delivery
3 22 (23.91%) Problem Management
4 20 (21.74%) Service Management
5 19 (20.65%) Agile Software Development
6 16 (17.39%) Change Management
7 14 (15.22%) Analytics
7 14 (15.22%) Risk Management
8 13 (14.13%) Disaster Recovery
9 12 (13.04%) Incident Management
10 11 (11.96%) ITIL V3
10 11 (11.96%) Problem-Solving
11 10 (10.87%) DevOps
11 10 (10.87%) Digital Transformation Programme
11 10 (10.87%) Resource Management
11 10 (10.87%) Stakeholder Management
12 8 (8.70%) ITSM
12 8 (8.70%) Performance Tuning
13 6 (6.52%) Deep Learning
Programming Languages
1 18 (19.57%) PowerShell
2 9 (9.78%) SQL
3 2 (2.17%) Shell Script
4 1 (1.09%) T-SQL
Qualifications
1 31 (33.70%) Microsoft Certification
2 14 (15.22%) MCSA
3 11 (11.96%) ITIL Certification
4 10 (10.87%) A+ Certification
4 10 (10.87%) CompTIA Security+
4 10 (10.87%) MCDST
5 7 (7.61%) MCSE
6 5 (5.43%) CISSP
6 5 (5.43%) Security Cleared
7 4 (4.35%) Cisco Certification
8 3 (3.26%) CCNA
9 1 (1.09%) BPSS Clearance
9 1 (1.09%) CAPM
9 1 (1.09%) CCNP
9 1 (1.09%) MCITP
9 1 (1.09%) PgMP
9 1 (1.09%) PMI Certification
9 1 (1.09%) PMP
9 1 (1.09%) SC Cleared
Quality Assurance & Compliance
1 15 (16.30%) SLA
2 4 (4.35%) QA
3 2 (2.17%) Data Quality
4 1 (1.09%) COBIT
4 1 (1.09%) ISO/IEC 27001
4 1 (1.09%) PMO
System Software
1 29 (31.52%) Active Directory
2 7 (7.61%) VMware Infrastructure
3 6 (6.52%) IAG
4 3 (3.26%) Docker
4 3 (3.26%) Hyper-V
4 3 (3.26%) vSphere
5 2 (2.17%) Citrix Hypervisor
5 2 (2.17%) Microsoft Virtual Server
5 2 (2.17%) Virtual Servers
5 2 (2.17%) VMware ESXi
5 2 (2.17%) XenApp
5 2 (2.17%) XenDesktop
Systems Management
1 11 (11.96%) SCCM
2 8 (8.70%) WSUS
3 2 (2.17%) Puppet
3 2 (2.17%) vMotion
4 1 (1.09%) EMC NetWorker
4 1 (1.09%) Kubernetes
4 1 (1.09%) Packer
4 1 (1.09%) SnapMirror
4 1 (1.09%) SnapVault
4 1 (1.09%) Tivoli Storage Manager
Vendors
1 52 (56.52%) Microsoft
2 23 (25.00%) Citrix
3 13 (14.13%) VMware
4 11 (11.96%) SolarWinds
5 6 (6.52%) Cisco
6 4 (4.35%) Oracle
6 4 (4.35%) ServiceNow
7 3 (3.26%) HP
8 2 (2.17%) Dynatrace
8 2 (2.17%) EMC
8 2 (2.17%) Red Hat
9 1 (1.09%) 3PAR
9 1 (1.09%) BMC
9 1 (1.09%) F5
9 1 (1.09%) Fiserv
9 1 (1.09%) Meraki
9 1 (1.09%) NetApp
9 1 (1.09%) Remedy
9 1 (1.09%) Snow
9 1 (1.09%) Zscaler