Period
to 20 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 20 June 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
20 Jun 2018
Same period 2017 Same period 2016
Rank 34 26 15
Rank change year-on-year -8 -11 +19
Permanent jobs citing ITIL 89 66 168
As % of all permanent IT jobs advertised in Tyne and Wear 6.66% 8.17% 15.57%
As % of the Processes & Methodologies category 7.31% 9.21% 17.80%
Number of salaries quoted 98 58 139
Tyne and Wear median annual salary £40,000 £37,500 £40,000
Median salary % change year-on-year +6.67% -6.25% +14.29%
10th Percentile £20,794 £22,275 £20,500
90th Percentile £48,750 £52,500 £60,250
North East median annual salary £40,000 £37,500 £40,000
% change year-on-year +6.67% -6.25% +14.29%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,218 717 944
As % of all permanent IT jobs advertised in Tyne and Wear 91.17% 88.74% 87.49%
Number of salaries quoted 1,020 645 831
Tyne and Wear median annual salary £41,500 £37,062 £37,000
Median salary % change year-on-year +11.97% +0.17% -1.33%
10th Percentile £22,500 £21,750 £22,500
90th Percentile £63,750 £51,250 £58,750
North East median annual salary £40,000 £36,750 £37,500
% change year-on-year +8.84% -2.00% -

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 20 June 2018.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 20 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -2 75 £40,000 +6.67% 9
Sunderland +5 36 £40,000 +14.29%
Gateshead - 3 - -
ITIL
North East

For the 6 months to 20 June 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for ITIL.

1 30 (33.71%) Windows
2 25 (28.09%) SLA
2 25 (28.09%) Finance
3 24 (26.97%) Service Management
4 23 (25.84%) Microsoft
5 22 (24.72%) Active Directory
6 20 (22.47%) Banking
7 19 (21.35%) ITIL Certification
8 17 (19.10%) Oracle
9 16 (17.98%) Microsoft Office
10 15 (16.85%) SAP
10 15 (16.85%) ERP
10 15 (16.85%) Analytical Skills
11 14 (15.73%) Problem Management
11 14 (15.73%) Change Management
12 12 (13.48%) Linux
12 12 (13.48%) ITIL Foundation Certificate
13 10 (11.24%) Marketing
13 10 (11.24%) Windows Server 2008
13 10 (11.24%) Workday
13 10 (11.24%) Problem-Solving
14 9 (10.11%) Business Transformation
14 9 (10.11%) Microsoft Azure
14 9 (10.11%) Business Intelligence
15 8 (8.99%) Configuration Management
15 8 (8.99%) LAN
15 8 (8.99%) WAN
15 8 (8.99%) VMware
15 8 (8.99%) Windows 7
15 8 (8.99%) Incident Management

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.49%) Apache
2 2 (2.25%) IIS
2 2 (2.25%) Tomcat
3 1 (1.12%) JBoss
3 1 (1.12%) nginx
3 1 (1.12%) WebLogic
3 1 (1.12%) WebSphere
Applications
1 16 (17.98%) Microsoft Office
2 2 (2.25%) Microsoft Excel
3 1 (1.12%) Microsoft PowerPoint
Business Applications
1 1 (1.12%) Oracle EBS
1 1 (1.12%) Oracle ERP
1 1 (1.12%) SAP ERP
1 1 (1.12%) Siebel CRM
Cloud Services
1 9 (10.11%) Microsoft Azure
2 6 (6.74%) Amazon AWS
2 6 (6.74%) Office 365
3 1 (1.12%) Amazon CloudWatch
3 1 (1.12%) Amazon EC2
3 1 (1.12%) Amazon S3
3 1 (1.12%) AWS CloudFormation
3 1 (1.12%) Tricentis Tosca
Communications & Networking
1 8 (8.99%) LAN
1 8 (8.99%) WAN
2 5 (5.62%) Firewall
2 5 (5.62%) Skype
2 5 (5.62%) Wi-Fi
3 4 (4.49%) SAN
3 4 (4.49%) VoIP
4 3 (3.37%) Broadband
4 3 (3.37%) PBX
5 2 (2.25%) DHCP
5 2 (2.25%) DNS
5 2 (2.25%) SMS
6 1 (1.12%) Internet
Database & Business Intelligence
1 6 (6.74%) MySQL
2 4 (4.49%) SQL Server
3 3 (3.37%) Oracle Reports
3 3 (3.37%) PostgreSQL
3 3 (3.37%) SQL Server Reporting Services
4 2 (2.25%) Oracle Database
4 2 (2.25%) RDBMS
4 2 (2.25%) Relational Database
4 2 (2.25%) SQL Server 2008
4 2 (2.25%) SQL Server 2014
4 2 (2.25%) SQLPlus
5 1 (1.12%) BusinessObjects
5 1 (1.12%) Data Warehouse
Development Applications
1 2 (2.25%) JIRA
1 2 (2.25%) SQL Server Management Studio (SSMS)
1 2 (2.25%) Team Foundation Server
1 2 (2.25%) Toad
2 1 (1.12%) Git (software)
2 1 (1.12%) GitLab
2 1 (1.12%) Jenkins
2 1 (1.12%) Maven
2 1 (1.12%) Selenium
2 1 (1.12%) Sonatype Nexus
General
1 25 (28.09%) Finance
2 20 (22.47%) Banking
3 10 (11.24%) Marketing
4 7 (7.87%) Back Office
5 6 (6.74%) Retail
6 5 (5.62%) Legal
6 5 (5.62%) Publishing
7 3 (3.37%) Manufacturing
8 2 (2.25%) Advertising
9 1 (1.12%) Law
9 1 (1.12%) Telecoms
Job Titles
1 25 (28.09%) Analyst
2 16 (17.98%) IT Manager
3 15 (16.85%) Service Manager
4 12 (13.48%) Service Analyst
4 12 (13.48%) Service Desk Analyst
5 11 (12.36%) Service Desk Manager
5 11 (12.36%) Support Analyst
6 10 (11.24%) Applications Support
7 9 (10.11%) 2nd Line Support
8 7 (7.87%) 2nd Line Support Analyst
8 7 (7.87%) Applications Support Analyst
9 6 (6.74%) Administrator
9 6 (6.74%) ERP Analyst
9 6 (6.74%) SAP Support
9 6 (6.74%) Support Engineer
10 5 (5.62%) ERP Support
10 5 (5.62%) Help Desk Manager
10 5 (5.62%) IT Analyst
10 5 (5.62%) Technical Engineer
10 5 (5.62%) Technical Support
Libraries, Frameworks & Software Standards
1 4 (4.49%) LAMP
1 4 (4.49%) Middleware
2 3 (3.37%) RESTful
2 3 (3.37%) Web Services
3 1 (1.12%) .NET
3 1 (1.12%) COM
3 1 (1.12%) Elastic Stack
3 1 (1.12%) IBM Integration Bus
3 1 (1.12%) JSON
Miscellaneous
1 15 (16.85%) Analytical Skills
2 5 (5.62%) User Experience
3 4 (4.49%) Greenfield Project
3 4 (4.49%) Public Cloud
4 3 (3.37%) Self-Motivation
5 2 (2.25%) CMDB
5 2 (2.25%) Virtual Team
6 1 (1.12%) Client/Server
6 1 (1.12%) Data Centre
6 1 (1.12%) Management Information System
6 1 (1.12%) NHS
6 1 (1.12%) Private Cloud
Operating Systems
1 30 (33.71%) Windows
2 12 (13.48%) Linux
3 10 (11.24%) Windows Server 2008
4 8 (8.99%) Windows 7
5 7 (7.87%) Windows Server
6 6 (6.74%) Unix
6 6 (6.74%) Windows 10
6 6 (6.74%) Windows Server 2012
7 5 (5.62%) Windows XP
8 1 (1.12%) Debian
8 1 (1.12%) Red Hat Enterprise Linux
8 1 (1.12%) Windows Server 2003
Processes & Methodologies
1 24 (26.97%) Service Management
2 15 (16.85%) ERP
3 14 (15.73%) Change Management
3 14 (15.73%) Problem Management
4 10 (11.24%) Problem-Solving
5 9 (10.11%) Business Intelligence
5 9 (10.11%) Business Transformation
6 8 (8.99%) Configuration Management
6 8 (8.99%) Incident Management
7 7 (7.87%) Agile Software Development
7 7 (7.87%) Mentoring
7 7 (7.87%) Stakeholder Management
8 6 (6.74%) ITSM
9 5 (5.62%) Coaching
9 5 (5.62%) DevOps
9 5 (5.62%) Performance Improvement
9 5 (5.62%) Performance Management
9 5 (5.62%) PRINCE2
9 5 (5.62%) Service Delivery
9 5 (5.62%) Stakeholder Engagement
Programming Languages
1 6 (6.74%) SQL
2 5 (5.62%) PHP
3 4 (4.49%) PowerShell
4 3 (3.37%) Java
5 2 (2.25%) Shell Script
Qualifications
1 19 (21.35%) ITIL Certification
2 12 (13.48%) ITIL Foundation Certificate
3 3 (3.37%) MCSE
3 3 (3.37%) Microsoft Certification
4 2 (2.25%) MCP
4 2 (2.25%) PMI Certification
4 2 (2.25%) PMP
4 2 (2.25%) PRINCE2 Certification
5 1 (1.12%) BPSS Clearance
5 1 (1.12%) CCNA
5 1 (1.12%) Cisco Certification
5 1 (1.12%) Degree
5 1 (1.12%) ISTQB
5 1 (1.12%) SC Cleared
5 1 (1.12%) Security Cleared
Quality Assurance & Compliance
1 25 (28.09%) SLA
2 1 (1.12%) ISO/IEC 20000
2 1 (1.12%) ISO/IEC 27001
2 1 (1.12%) QA
System Software
1 22 (24.72%) Active Directory
2 3 (3.37%) Firmware
2 3 (3.37%) Hyper-V
3 1 (1.12%) Postfix
3 1 (1.12%) Terminal Server
3 1 (1.12%) VMware Infrastructure
Systems Management
1 2 (2.25%) Nagios
1 2 (2.25%) ZABBIX
2 1 (1.12%) Ansible
2 1 (1.12%) HAProxy
2 1 (1.12%) Puppet
2 1 (1.12%) Terraform
Vendors
1 23 (25.84%) Microsoft
2 17 (19.10%) Oracle
3 15 (16.85%) SAP
4 10 (11.24%) Workday
5 8 (8.99%) VMware
6 6 (6.74%) Cisco
7 4 (4.49%) Sun
8 3 (3.37%) Mitel
9 2 (2.25%) Rackspace
10 1 (1.12%) Citrix
10 1 (1.12%) Dynatrace
10 1 (1.12%) IBM
10 1 (1.12%) Informatica
10 1 (1.12%) Meraki
10 1 (1.12%) Red Hat
10 1 (1.12%) Siebel