Period
to 25 February 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 25 February 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
25 Feb 2018
Same period 2017 Same period 2016
Rank 18 14 34
Rank change year-on-year -4 +20 -8
Permanent jobs citing ITIL 130 127 74
As % of all permanent IT jobs advertised in Tyne and Wear 10.04% 12.74% 7.76%
As % of the Processes & Methodologies category 11.28% 15.34% 8.55%
Number of salaries quoted 127 92 64
Tyne and Wear median annual salary £37,500 £35,000 £30,952
Median salary % change year-on-year +7.14% +13.08% +3.17%
10th Percentile £23,500 £20,750 £18,825
90th Percentile £60,750 £52,375 £48,900
North East median annual salary £37,500 £35,000 £33,000
% change year-on-year +7.14% +6.06% +10.00%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,152 828 866
As % of all permanent IT jobs advertised in Tyne and Wear 88.96% 83.05% 90.87%
Number of salaries quoted 1,012 694 771
Tyne and Wear median annual salary £40,000 £37,500 £37,000
Median salary % change year-on-year +6.67% +1.35% -1.33%
10th Percentile £24,750 £21,250 £22,500
90th Percentile £65,000 £52,500 £58,750
North East median annual salary £40,000 £37,500 £37,500
% change year-on-year +6.67% - -

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 25 February 2018.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 25 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -10 95 £39,131 -2.17% 23
Sunderland +1 25 £37,500 +74.42% 1
North Shields - 5 £30,000 -
Jarrow +2 4 £21,165 -11.66%
Gateshead -17 3 £37,500 +47.06%
ITIL
North East

For the 6 months to 25 February 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for ITIL.

1 44 (33.85%) Windows
2 43 (33.08%) Microsoft
3 35 (26.92%) Finance
4 32 (24.62%) Change Management
5 28 (21.54%) Microsoft Azure
6 27 (20.77%) Active Directory
6 27 (20.77%) Incident Management
7 26 (20.00%) Linux
8 25 (19.23%) Service Management
8 25 (19.23%) Agile Software Development
9 24 (18.46%) Office 365
9 24 (18.46%) Windows Server
10 23 (17.69%) VMware
10 23 (17.69%) Web Services
11 22 (16.92%) DNS
11 22 (16.92%) Citrix
12 21 (16.15%) Middleware
12 21 (16.15%) Service Delivery
12 21 (16.15%) Windows Server 2012
13 20 (15.38%) PowerShell
13 20 (15.38%) DHCP
14 19 (14.62%) SQL Server
15 18 (13.85%) Firewall
15 18 (13.85%) Banking
15 18 (13.85%) Windows Server 2008
15 18 (13.85%) Amazon AWS
15 18 (13.85%) High Availability
16 17 (13.08%) VMware Infrastructure
16 17 (13.08%) Problem Management
16 17 (13.08%) Identity Access Management

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (13.08%) MS Exchange
2 9 (6.92%) Exchange Server 2003
3 5 (3.85%) SharePoint
4 3 (2.31%) BizTalk Server
4 3 (2.31%) Documentum
4 3 (2.31%) Skype for Business
5 2 (1.54%) JBoss
5 2 (1.54%) Tomcat
5 2 (1.54%) WebLogic
6 1 (0.77%) Apache
6 1 (0.77%) IIS
6 1 (0.77%) iPlanet
6 1 (0.77%) MQSeries
6 1 (0.77%) OpenStack
6 1 (0.77%) Oracle Application Server
6 1 (0.77%) WebLogic Portal
6 1 (0.77%) WebSphere
Applications
1 16 (12.31%) Microsoft Office
2 1 (0.77%) Microsoft Project
Business Applications
1 2 (1.54%) assyst
2 1 (0.77%) Oracle EBS
2 1 (0.77%) Oracle ERP
2 1 (0.77%) Oracle Procure-to-Pay
2 1 (0.77%) SAP ERP
Cloud Services
1 28 (21.54%) Microsoft Azure
2 24 (18.46%) Office 365
3 18 (13.85%) Amazon AWS
4 9 (6.92%) Azure Active Directory
5 4 (3.08%) Cloud Computing
6 3 (2.31%) GitHub
7 2 (1.54%) OneDrive
8 1 (0.77%) AWS CloudFormation
8 1 (0.77%) IaaS
8 1 (0.77%) PaaS
8 1 (0.77%) SaaS
8 1 (0.77%) Tricentis Tosca
Communications & Networking
1 22 (16.92%) DNS
2 20 (15.38%) DHCP
3 18 (13.85%) Firewall
4 15 (11.54%) TCP/IP
5 14 (10.77%) VLAN
5 14 (10.77%) WAN
6 13 (10.00%) LAN
7 10 (7.69%) WLAN
8 9 (6.92%) SMTP
8 9 (6.92%) VoIP
9 7 (5.38%) Cisco ASA
9 7 (5.38%) VPN
10 6 (4.62%) NAS
10 6 (4.62%) SAN
10 6 (4.62%) SMS
11 4 (3.08%) DMZ
12 3 (2.31%) Skype
12 3 (2.31%) Wi-Fi
13 2 (1.54%) Network Security
14 1 (0.77%) Wireless Security
Database & Business Intelligence
1 19 (14.62%) SQL Server
2 4 (3.08%) MySQL
2 4 (3.08%) PostgreSQL
2 4 (3.08%) SQL Server Reporting Services
3 3 (2.31%) SQL Server 2008
4 2 (1.54%) Oracle Reports
4 2 (1.54%) SQL Server 2014
5 1 (0.77%) Amazon RDS
5 1 (0.77%) Big Data
5 1 (0.77%) Data Mining
5 1 (0.77%) Data Warehouse
5 1 (0.77%) Geospatial Data
5 1 (0.77%) NoSQL
5 1 (0.77%) Oracle Database
5 1 (0.77%) RDBMS
5 1 (0.77%) Relational Database
5 1 (0.77%) SQLPlus
Development Applications
1 8 (6.15%) Selenium
2 5 (3.85%) JIRA
2 5 (3.85%) Team Foundation Server
3 4 (3.08%) Cucumber
3 4 (3.08%) Git (software)
3 4 (3.08%) SoapUI
4 3 (2.31%) Jenkins
5 2 (1.54%) JMeter
5 2 (1.54%) LoadRunner
5 2 (1.54%) Ranorex
5 2 (1.54%) Robot Framework
5 2 (1.54%) WebDriver
5 2 (1.54%) Zephyr
6 1 (0.77%) SQL Server Management Studio (SSMS)
6 1 (0.77%) TestDirector
6 1 (0.77%) Toad
General
1 35 (26.92%) Finance
2 18 (13.85%) Banking
3 3 (2.31%) Retail
4 2 (1.54%) Advertising
5 1 (0.77%) Law
5 1 (0.77%) Manufacturing
5 1 (0.77%) Marketing
Job Titles
1 22 (16.92%) Analyst
2 21 (16.15%) IT Manager
3 16 (12.31%) Service Manager
3 16 (12.31%) Technical Support
4 15 (11.54%) 3rd Line Engineer
5 12 (9.23%) Service Analyst
6 9 (6.92%) Consultant
6 9 (6.92%) Incident Manager
6 9 (6.92%) Infrastructure Engineer
6 9 (6.92%) IT Services Manager
6 9 (6.92%) Service Desk Analyst
6 9 (6.92%) Technical Leader
7 8 (6.15%) Delivery Manager
7 8 (6.15%) Infrastructure Support
7 8 (6.15%) ITIL Manager
7 8 (6.15%) Services Delivery Manager
8 7 (5.38%) ITIL Service Manager
8 7 (5.38%) Support Engineer
9 6 (4.62%) 3rd Line Infrastructure Engineer
9 6 (4.62%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 23 (17.69%) Web Services
2 21 (16.15%) Middleware
3 16 (12.31%) RESTful
4 15 (11.54%) JSON
5 9 (6.92%) WAP
6 5 (3.85%) Software Packaging
7 4 (3.08%) .NET
8 3 (2.31%) AngularJS
9 2 (1.54%) ASP.NET
9 2 (1.54%) REST
9 2 (1.54%) SOAP
9 2 (1.54%) WCF
10 1 (0.77%) COM
10 1 (0.77%) CSS
10 1 (0.77%) HTML
10 1 (0.77%) IBM Integration Bus
10 1 (0.77%) J2EE
10 1 (0.77%) LDAP
10 1 (0.77%) MFC
10 1 (0.77%) XHTML
Miscellaneous
1 15 (11.54%) Analytical Skills
2 10 (7.69%) CMDB
2 10 (7.69%) Public Cloud
3 9 (6.92%) Clustering
4 8 (6.15%) Management Information System
5 7 (5.38%) Computer Science
6 4 (3.08%) Replication
7 3 (2.31%) User Experience
8 2 (1.54%) Data Centre
8 2 (1.54%) NHS
8 2 (1.54%) Virtual Team
9 1 (0.77%) CESG
9 1 (0.77%) Distributed Denial-of-Service
9 1 (0.77%) Freedom of Information
9 1 (0.77%) Greenfield Project
9 1 (0.77%) Grid Computing
9 1 (0.77%) Learning Management System
9 1 (0.77%) Private Cloud
9 1 (0.77%) Social Media
Operating Systems
1 44 (33.85%) Windows
2 26 (20.00%) Linux
3 24 (18.46%) Windows Server
4 21 (16.15%) Windows Server 2012
5 18 (13.85%) Windows Server 2008
6 5 (3.85%) Windows Server 2003
7 4 (3.08%) CentOS
7 4 (3.08%) Ubuntu
7 4 (3.08%) Unix
7 4 (3.08%) Windows 10
7 4 (3.08%) Windows XP
8 2 (1.54%) Windows 7
8 2 (1.54%) Windows 8
9 1 (0.77%) AIX
9 1 (0.77%) HPUX
9 1 (0.77%) Red Hat Enterprise Linux
9 1 (0.77%) Solaris
9 1 (0.77%) SUSE
Processes & Methodologies
1 32 (24.62%) Change Management
2 27 (20.77%) Incident Management
3 25 (19.23%) Agile Software Development
3 25 (19.23%) Service Management
4 21 (16.15%) Service Delivery
5 18 (13.85%) High Availability
6 17 (13.08%) Identity Access Management
6 17 (13.08%) PRINCE2
6 17 (13.08%) Problem Management
7 15 (11.54%) Root Cause Analysis
8 14 (10.77%) ITSM
9 13 (10.00%) ITIL V3
10 11 (8.46%) Patch Management
10 11 (8.46%) Project Management
11 10 (7.69%) DevOps
11 10 (7.69%) Stakeholder Management
11 10 (7.69%) Test Automation
12 9 (6.92%) Capacity Planning
12 9 (6.92%) Trend Analysis
12 9 (6.92%) Waterfall
Programming Languages
1 20 (15.38%) PowerShell
2 14 (10.77%) SQL
3 6 (4.62%) Java
4 3 (2.31%) Shell Script
5 2 (1.54%) PHP
5 2 (1.54%) Ruby
6 1 (0.77%) Bash Shell
6 1 (0.77%) C#
6 1 (0.77%) C++
6 1 (0.77%) C-shell
6 1 (0.77%) JavaScript
6 1 (0.77%) Korn
6 1 (0.77%) Perl
6 1 (0.77%) Python
6 1 (0.77%) RPG
6 1 (0.77%) RPG III
6 1 (0.77%) RPG IV
Qualifications
1 17 (13.08%) ITIL Certification
2 11 (8.46%) Security Cleared
3 9 (6.92%) Degree
4 8 (6.15%) Cisco Certification
4 8 (6.15%) Microsoft Certification
4 8 (6.15%) SC Cleared
5 7 (5.38%) CCNA
6 6 (4.62%) CCNP
6 6 (4.62%) ITIL Foundation Certificate
6 6 (4.62%) MCSE
7 5 (3.85%) CISSP
7 5 (3.85%) DV Cleared
7 5 (3.85%) MCP
7 5 (3.85%) MCSA
8 4 (3.08%) PRINCE2 Certification
9 3 (2.31%) GCIH
9 3 (2.31%) GSEC
9 3 (2.31%) ISTQB
9 3 (2.31%) PMI Certification
9 3 (2.31%) PMP
Quality Assurance & Compliance
1 16 (12.31%) SLA
2 2 (1.54%) GDPR
2 2 (1.54%) ISO/IEC 27001
2 2 (1.54%) PMO
2 2 (1.54%) QA
3 1 (0.77%) COBIT
3 1 (0.77%) Cyber Essentials
3 1 (0.77%) ISO 9000
3 1 (0.77%) ISO 9001
3 1 (0.77%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
3 1 (0.77%) PCI DSS
System Software
1 27 (20.77%) Active Directory
2 17 (13.08%) VMware Infrastructure
3 16 (12.31%) Hyper-V
4 15 (11.54%) XenApp
5 9 (6.92%) DFS Replication
6 6 (4.62%) vSphere
7 5 (3.85%) Terminal Services
8 1 (0.77%) KVM
8 1 (0.77%) Oracle RAC
8 1 (0.77%) Samba
8 1 (0.77%) Veritas Volume Manager
Systems Management
1 12 (9.23%) Backup Exec
2 9 (6.92%) WSUS
3 8 (6.15%) ZABBIX
4 4 (3.08%) Nagios
4 4 (3.08%) Puppet
4 4 (3.08%) SCCM
5 3 (2.31%) Single Sign-On
6 1 (0.77%) HP Quality Center
6 1 (0.77%) Microsoft Intune
6 1 (0.77%) OpenView
Vendors
1 43 (33.08%) Microsoft
2 23 (17.69%) VMware
3 22 (16.92%) Citrix
4 11 (8.46%) Cisco
5 9 (6.92%) Oracle
5 9 (6.92%) Sun
6 8 (6.15%) Veritas
7 7 (5.38%) arcserve
7 7 (5.38%) CA
7 7 (5.38%) SAP
7 7 (5.38%) Sophos
7 7 (5.38%) Symantec
7 7 (5.38%) Veeam
8 6 (4.62%) Red Hat
9 4 (3.08%) Rackspace
10 3 (2.31%) Pega
10 3 (2.31%) Splunk
11 2 (1.54%) HP
11 2 (1.54%) Remedy
11 2 (1.54%) Workday