Period
to 17 October 2017

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 17 October 2017 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
17 Oct 2017
Same period 2016 Same period 2015
Rank 13 13 48
Rank change year-on-year 0 +35 -27
Permanent jobs citing ITIL 98 169 58
As % of all permanent IT jobs advertised in Tyne and Wear 12.91% 14.89% 5.85%
As % of the Processes & Methodologies category 15.24% 17.62% 6.70%
Number of salaries quoted 79 141 44
Tyne and Wear median annual salary £35,000 £40,000 £31,500
Median salary % change year-on-year -12.50% +26.98% -1.56%
10th Percentile £23,500 £26,250 £21,475
90th Percentile £61,500 £60,000 £49,475
North East median annual salary £35,000 £41,500 £35,000
% change year-on-year -15.66% +18.57% +7.69%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 643 959 866
As % of all permanent IT jobs advertised in Tyne and Wear 84.72% 84.49% 87.30%
Number of salaries quoted 554 812 721
Tyne and Wear median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +4.17%
10th Percentile £23,250 £25,775 £24,000
90th Percentile £61,425 £60,000 £53,237
North East median annual salary £39,131 £40,000 £40,000
% change year-on-year -2.17% - +9.59%

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 17 October 2017.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 17 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -3 78 £35,000 -16.67% 14
Sunderland -3 14 £35,750 +66.28%
North Tyneside - 2 £51,000 -
Jarrow - 2 £21,000 -
Prudhoe +2 1 £33,000 -
ITIL
North East

For the 6 months to 17 October 2017, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for ITIL.

1 29 (29.59%) Microsoft
2 27 (27.55%) Windows
3 26 (26.53%) Agile Software Development
4 25 (25.51%) Service Delivery
5 24 (24.49%) Service Management
6 23 (23.47%) Firewall
7 20 (20.41%) Security Cleared
8 19 (19.39%) Oracle
9 18 (18.37%) Change Management
9 18 (18.37%) Project Management
9 18 (18.37%) Incident Management
10 17 (17.35%) Problem Management
10 17 (17.35%) VMware
10 17 (17.35%) Microsoft Office
11 16 (16.33%) SQL
11 16 (16.33%) PRINCE2
11 16 (16.33%) Sun
12 15 (15.31%) VMware Infrastructure
12 15 (15.31%) Capacity Planning
13 14 (14.29%) SC Cleared
14 13 (13.27%) Windows Server 2008
14 13 (13.27%) ITSM
14 13 (13.27%) Cisco
14 13 (13.27%) Office 365
14 13 (13.27%) Analytical Skills
15 12 (12.24%) Windows Server 2012
15 12 (12.24%) Finance
15 12 (12.24%) Citrix
15 12 (12.24%) Linux
15 12 (12.24%) SQL Server

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.18%) MS Exchange
2 6 (6.12%) IIS
2 6 (6.12%) SharePoint
3 4 (4.08%) Exchange Server 2003
4 3 (3.06%) Apache
4 3 (3.06%) Documentum
4 3 (3.06%) iPlanet
4 3 (3.06%) JBoss
4 3 (3.06%) Oracle Application Server
4 3 (3.06%) Skype for Business
4 3 (3.06%) Tomcat
4 3 (3.06%) WebLogic
5 2 (2.04%) BizTalk Server
5 2 (2.04%) MQSeries
5 2 (2.04%) OpenStack
5 2 (2.04%) WebLogic Portal
6 1 (1.02%) Drupal
6 1 (1.02%) Exchange Server 2010
6 1 (1.02%) Exchange Server 2013
Applications
1 17 (17.35%) Microsoft Office
2 2 (2.04%) Microsoft Project
Business Applications
1 3 (3.06%) assyst
1 3 (3.06%) Oracle Procure-to-Pay
2 1 (1.02%) Oracle EBS
Cloud Services
1 13 (13.27%) Office 365
2 11 (11.22%) Microsoft Azure
3 7 (7.14%) Amazon AWS
4 4 (4.08%) Azure Active Directory
5 3 (3.06%) Cloud Computing
5 3 (3.06%) GitHub
6 2 (2.04%) G Suite
7 1 (1.02%) IaaS
7 1 (1.02%) PaaS
7 1 (1.02%) SaaS
Communications & Networking
1 23 (23.47%) Firewall
2 11 (11.22%) WAN
3 9 (9.18%) DNS
3 9 (9.18%) Internet
3 9 (9.18%) LAN
3 9 (9.18%) TCP/IP
4 7 (7.14%) WLAN
5 6 (6.12%) DHCP
6 5 (5.10%) VLAN
7 4 (4.08%) Cisco ASA
7 4 (4.08%) SMS
7 4 (4.08%) SMTP
7 4 (4.08%) VoIP
7 4 (4.08%) Wi-Fi
8 3 (3.06%) NAS
8 3 (3.06%) Network Security
8 3 (3.06%) SAN
8 3 (3.06%) Skype
9 2 (2.04%) FCoE
9 2 (2.04%) Wireless
Database & Business Intelligence
1 12 (12.24%) SQL Server
2 7 (7.14%) Oracle Database
2 7 (7.14%) RDBMS
2 7 (7.14%) Relational Database
3 6 (6.12%) Oracle Database 12c
4 1 (1.02%) Amazon RDS
4 1 (1.02%) Big Data
4 1 (1.02%) Data Mining
4 1 (1.02%) Geospatial Data
4 1 (1.02%) GIS
4 1 (1.02%) NoSQL
4 1 (1.02%) QlikView
4 1 (1.02%) SQLPlus
Development Applications
1 10 (10.20%) JIRA
2 5 (5.10%) Selenium
3 3 (3.06%) Git (software)
3 3 (3.06%) Jenkins
4 2 (2.04%) Cucumber
4 2 (2.04%) SoapUI
4 2 (2.04%) Zephyr
5 1 (1.02%) SQL Server Management Studio (SSMS)
5 1 (1.02%) Toad
General
1 12 (12.24%) Finance
2 2 (2.04%) Banking
Job Titles
1 22 (22.45%) Analyst
2 15 (15.31%) Service Manager
3 10 (10.20%) Architect
3 10 (10.20%) Service Analyst
4 8 (8.16%) ITIL Manager
5 7 (7.14%) Consultant
6 6 (6.12%) Applications Support
6 6 (6.12%) DBA
6 6 (6.12%) DBA Manager
6 6 (6.12%) Delivery Manager
6 6 (6.12%) Incident Manager
6 6 (6.12%) Major Incident Manager
6 6 (6.12%) Oracle DBA
6 6 (6.12%) Service Desk Analyst
6 6 (6.12%) Services Delivery Manager
6 6 (6.12%) Technical Consultant
6 6 (6.12%) Technical Manager
7 5 (5.10%) IT Manager
7 5 (5.10%) IT Services Manager
7 5 (5.10%) Support Analyst
Libraries, Frameworks & Software Standards
1 6 (6.12%) .NET
1 6 (6.12%) HTML
1 6 (6.12%) Middleware
1 6 (6.12%) Oracle GoldenGate
1 6 (6.12%) SOAP
1 6 (6.12%) XML
2 4 (4.08%) WAP
3 3 (3.06%) AngularJS
3 3 (3.06%) J2EE
4 2 (2.04%) JSON
4 2 (2.04%) RESTful
4 2 (2.04%) Web Services
Miscellaneous
1 13 (13.27%) Analytical Skills
2 6 (6.12%) Management Information System
2 6 (6.12%) Public Cloud
2 6 (6.12%) Virtual Team
3 5 (5.10%) Clustering
4 4 (4.08%) Data Centre
4 4 (4.08%) User Experience
5 3 (3.06%) CMDB
6 2 (2.04%) Computer Science
6 2 (2.04%) Fintech
6 2 (2.04%) Grid Computing
7 1 (1.02%) CESG
7 1 (1.02%) Distributed Denial-of-Service
7 1 (1.02%) Driving Licence
7 1 (1.02%) Greenfield Project
7 1 (1.02%) Private Cloud
Operating Systems
1 27 (27.55%) Windows
2 13 (13.27%) Windows Server 2008
3 12 (12.24%) Linux
3 12 (12.24%) Windows Server 2012
4 7 (7.14%) Windows XP
5 6 (6.12%) Oracle Linux
5 6 (6.12%) Unix
5 6 (6.12%) Windows 10
6 5 (5.10%) Windows Server
7 3 (3.06%) AIX
7 3 (3.06%) HPUX
7 3 (3.06%) Solaris
7 3 (3.06%) SUSE
7 3 (3.06%) Windows 7
7 3 (3.06%) Windows 8
8 2 (2.04%) Windows Server 2003
Processes & Methodologies
1 26 (26.53%) Agile Software Development
2 25 (25.51%) Service Delivery
3 24 (24.49%) Service Management
4 18 (18.37%) Change Management
4 18 (18.37%) Incident Management
4 18 (18.37%) Project Management
5 17 (17.35%) Problem Management
6 16 (16.33%) PRINCE2
7 15 (15.31%) Capacity Planning
8 13 (13.27%) ITSM
9 12 (12.24%) Project Planning
10 11 (11.22%) ITIL V3
11 10 (10.20%) DevOps
11 10 (10.20%) Root Cause Analysis
11 10 (10.20%) Stakeholder Management
12 9 (9.18%) TOGAF
13 8 (8.16%) Case Management
13 8 (8.16%) Line Management
13 8 (8.16%) Mentoring
13 8 (8.16%) Trend Analysis
Programming Languages
1 16 (16.33%) SQL
2 10 (10.20%) PowerShell
3 9 (9.18%) Java
4 6 (6.12%) Python
4 6 (6.12%) T-SQL
5 4 (4.08%) Shell Script
6 3 (3.06%) Bash Shell
6 3 (3.06%) C-shell
6 3 (3.06%) Korn
6 3 (3.06%) Perl
7 1 (1.02%) C#
7 1 (1.02%) PL/SQL
7 1 (1.02%) VB.NET
Qualifications
1 20 (20.41%) Security Cleared
2 14 (14.29%) SC Cleared
3 9 (9.18%) Cisco Certification
3 9 (9.18%) Degree
4 8 (8.16%) ITIL Certification
5 7 (7.14%) DV Cleared
5 7 (7.14%) ITIL Foundation Certificate
6 6 (6.12%) CCNP
6 6 (6.12%) MCP
6 6 (6.12%) Oracle Certification
7 5 (5.10%) CISSP
7 5 (5.10%) Microsoft Certification
8 4 (4.08%) CCNA
8 4 (4.08%) CEH
8 4 (4.08%) GCIH
8 4 (4.08%) GSEC
9 3 (3.06%) A+ Certification
10 2 (2.04%) HNC
10 2 (2.04%) MCSE
10 2 (2.04%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (7.14%) SLA
2 4 (4.08%) ISO/IEC 27001
3 2 (2.04%) QA
4 1 (1.02%) COBIT
4 1 (1.02%) Data Quality
4 1 (1.02%) GDPR
4 1 (1.02%) ISO 9001
4 1 (1.02%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
System Software
1 15 (15.31%) VMware Infrastructure
2 11 (11.22%) Active Directory
3 10 (10.20%) Hyper-V
3 10 (10.20%) XenApp
4 8 (8.16%) Oracle RAC
5 6 (6.12%) vSphere
6 4 (4.08%) DFS Replication
7 3 (3.06%) KVM
7 3 (3.06%) Veritas Volume Manager
8 2 (2.04%) Samba
9 1 (1.02%) VMware ESXi
Systems Management
1 6 (6.12%) Data Guard
1 6 (6.12%) Nagios
1 6 (6.12%) Oracle Enterprise Manager
2 4 (4.08%) WSUS
2 4 (4.08%) ZABBIX
3 3 (3.06%) Puppet
4 2 (2.04%) Backup Exec
4 2 (2.04%) OpenView
4 2 (2.04%) Systems Management Server (SMS)
5 1 (1.02%) AirWatch
5 1 (1.02%) FortiGate
5 1 (1.02%) Opsview
Vendors
1 29 (29.59%) Microsoft
2 19 (19.39%) Oracle
3 17 (17.35%) VMware
4 16 (16.33%) Sun
5 13 (13.27%) Cisco
6 12 (12.24%) Citrix
7 10 (10.20%) Splunk
8 5 (5.10%) AppDynamics
8 5 (5.10%) Veritas
9 3 (3.06%) Pega
9 3 (3.06%) PlateSpin
9 3 (3.06%) Red Hat
9 3 (3.06%) Remedy
9 3 (3.06%) SAP
10 2 (2.04%) Cognos
10 2 (2.04%) F5
10 2 (2.04%) Google
10 2 (2.04%) HP
10 2 (2.04%) Opsware
10 2 (2.04%) Veeam