Period
to 14 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 14 December 2018 with a comparison to the same period in the previous 2 years.

IT Infrastructure Library (ITIL)
North East > Tyne and Wear
6 months to
14 Dec 2018
Same period 2017 Same period 2016
Rank 24 14 12
Rank change year-on-year -10 -2 +46
Permanent jobs citing ITIL 117 136 160
As % of all permanent IT jobs advertised in Tyne and Wear 10.25% 12.77% 14.56%
As % of the Processes & Methodologies category 10.86% 14.06% 16.99%
Number of salaries quoted 88 121 126
Tyne and Wear median annual salary £32,500 £35,000 £40,000
Median salary % change year-on-year -7.14% -12.50% +45.45%
10th Percentile £20,000 £23,500 £20,750
90th Percentile £60,173 £63,750 £57,500
North East median annual salary £32,667 £36,500 £40,000
% change year-on-year -10.50% -8.75% +20.30%

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

All Process and Methodology Skills
Tyne and Wear
Permanent vacancies with a requirement for process or methodology skills 1,077 967 942
As % of all permanent IT jobs advertised in Tyne and Wear 94.39% 90.80% 85.71%
Number of salaries quoted 887 847 774
Tyne and Wear median annual salary £42,500 £40,000 £39,250
Median salary % change year-on-year +6.25% +1.91% +4.67%
10th Percentile £22,250 £23,900 £23,500
90th Percentile £65,500 £64,063 £57,605
North East median annual salary £40,000 £40,000 £38,190
% change year-on-year - +4.74% -4.53%

ITIL
Job Vacancy Trend in Tyne and Wear

Job postings citing ITIL as a percentage of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for ITIL in Tyne and Wear

ITIL
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL in Tyne and Wear.

Salary trend for ITIL in Tyne and Wear

ITIL
Salary Histogram in Tyne and Wear

The salary distribution of IT jobs citing ITIL in Tyne and Wear over the 6 months to 14 December 2018.

Salary histogram for ITIL in Tyne and Wear

ITIL
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the Tyne and Wear region over the 6 months to 14 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -5 100 £32,584 -13.69% 16
Sunderland -4 15 £28,500 -18.57%
Gateshead +21 6 £26,000 -30.67% 4
Jarrow +1 6 £40,000 +89.00%
ITIL
North East

For the 6 months to 14 December 2018, IT jobs citing ITIL also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region with a requirement for ITIL.

1 53 (45.30%) Windows
2 47 (40.17%) Microsoft
3 41 (35.04%) SLA
3 41 (35.04%) Windows Server
4 38 (32.48%) Active Directory
5 37 (31.62%) Service Management
6 27 (23.08%) Microsoft Azure
7 26 (22.22%) Office 365
8 25 (21.37%) Analytical Skills
9 24 (20.51%) Linux
10 23 (19.66%) Problem-Solving
11 21 (17.95%) ITSM
11 21 (17.95%) Problem Management
11 21 (17.95%) Agile Software Development
12 18 (15.38%) VMware
12 18 (15.38%) Microsoft Office
12 18 (15.38%) ITIL Certification
13 17 (14.53%) Finance
13 17 (14.53%) PowerShell
13 17 (14.53%) Windows 10
13 17 (14.53%) Mentoring
14 16 (13.68%) Coaching
14 16 (13.68%) Azure Active Directory
14 16 (13.68%) Microsoft Certification
15 15 (12.82%) SAN
16 14 (11.97%) Business Intelligence
17 13 (11.11%) Service Delivery
17 13 (11.11%) Banking
17 13 (11.11%) Incident Management
18 12 (10.26%) SQL

ITIL
Co-occurring IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (9.40%) MS Exchange
2 6 (5.13%) SharePoint
3 3 (2.56%) Skype for Business
3 3 (2.56%) WebLogic
4 2 (1.71%) IIS
4 2 (1.71%) Oracle SOA Suite
5 1 (0.85%) Apache
Applications
1 18 (15.38%) Microsoft Office
2 6 (5.13%) Microsoft Excel
Business Applications
1 1 (0.85%) assyst
Cloud Services
1 27 (23.08%) Microsoft Azure
2 26 (22.22%) Office 365
3 16 (13.68%) Azure Active Directory
4 8 (6.84%) Amazon AWS
5 4 (3.42%) PaaS
6 2 (1.71%) Google Cloud Platform
6 2 (1.71%) SaaS
7 1 (0.85%) Amazon EC2
7 1 (0.85%) Amazon S3
7 1 (0.85%) IaaS
7 1 (0.85%) Route 53
7 1 (0.85%) Virtual Private Cloud
Communications & Networking
1 15 (12.82%) SAN
2 10 (8.55%) LAN
3 9 (7.69%) WAN
4 5 (4.27%) Firewall
5 4 (3.42%) Fibre Channel
5 4 (3.42%) Internet
5 4 (3.42%) VSAN
5 4 (3.42%) Wireless
6 3 (2.56%) MPLS
6 3 (2.56%) Skype
7 2 (1.71%) Cisco ASA
7 2 (1.71%) NAS
7 2 (1.71%) VoIP
8 1 (0.85%) DHCP
8 1 (0.85%) DNS
8 1 (0.85%) Intrusion Detection
8 1 (0.85%) PABX
8 1 (0.85%) VLAN
8 1 (0.85%) VPN
8 1 (0.85%) Wi-Fi
Database & Business Intelligence
1 9 (7.69%) Data Warehouse
2 8 (6.84%) SQL Server
3 2 (1.71%) Oracle Database
3 2 (1.71%) Oracle Database 11g
4 1 (0.85%) Azure SQL Database
4 1 (0.85%) MySQL
4 1 (0.85%) Power BI
4 1 (0.85%) Relational Database
4 1 (0.85%) SQL Server 2008
4 1 (0.85%) SQL Server 2014
Development Applications
1 4 (3.42%) JIRA
2 2 (1.71%) GitLab
2 2 (1.71%) JDeveloper
2 2 (1.71%) Selenium
3 1 (0.85%) Vagrant
General
1 17 (14.53%) Finance
2 13 (11.11%) Banking
3 7 (5.98%) Legal
4 6 (5.13%) Retail
5 3 (2.56%) Advertising
5 3 (2.56%) Manufacturing
6 1 (0.85%) Arabic Language
6 1 (0.85%) Back Office
6 1 (0.85%) Marketing
6 1 (0.85%) Telecoms
Job Titles
1 38 (32.48%) Analyst
2 20 (17.09%) IT Manager
3 14 (11.97%) IT Analyst
3 14 (11.97%) Service Analyst
4 13 (11.11%) Service Desk Analyst
5 12 (10.26%) Microsoft Engineer
6 11 (9.40%) Service Desk Support
7 9 (7.69%) Infrastructure Engineer
7 9 (7.69%) IT Support
7 9 (7.69%) Security Engineer
7 9 (7.69%) Service Desk Support Analyst
8 8 (6.84%) Service Manager
9 7 (5.98%) IT Procurement Manager
9 7 (5.98%) IT Support Analyst
9 7 (5.98%) Procurement Manager
9 7 (5.98%) Support Analyst
9 7 (5.98%) Vendor Manager
10 6 (5.13%) Help Desk Analyst
10 6 (5.13%) Security Analyst
10 6 (5.13%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (1.71%) .NET
1 2 (1.71%) Oracle Streams
1 2 (1.71%) Spring
1 2 (1.71%) XML
2 1 (0.85%) ActiveMQ
2 1 (0.85%) CGI
2 1 (0.85%) HTML
2 1 (0.85%) LAMP
2 1 (0.85%) Ruby on Rails
2 1 (0.85%) SOAP
Miscellaneous
1 25 (21.37%) Analytical Skills
2 10 (8.55%) Greenfield Project
3 5 (4.27%) Management Information System
4 4 (3.42%) Data Centre
5 3 (2.56%) Enterprise Storage
6 2 (1.71%) Clustering
6 2 (1.71%) Reference Data
6 2 (1.71%) Replication
6 2 (1.71%) Tandem
7 1 (0.85%) CMDB
7 1 (0.85%) Fintech
7 1 (0.85%) Mainframe
7 1 (0.85%) Public Cloud
7 1 (0.85%) Self-Motivation
7 1 (0.85%) User Experience
Operating Systems
1 53 (45.30%) Windows
2 41 (35.04%) Windows Server
3 24 (20.51%) Linux
4 17 (14.53%) Windows 10
5 7 (5.98%) CentOS
6 6 (5.13%) Red Hat Enterprise Linux
6 6 (5.13%) Windows Server 2008
7 5 (4.27%) Windows Server 2012
8 3 (2.56%) Windows 7
8 3 (2.56%) Windows Server 2003
9 2 (1.71%) AIX
9 2 (1.71%) Unix
10 1 (0.85%) Android
10 1 (0.85%) Ubuntu
10 1 (0.85%) VME
10 1 (0.85%) Windows 8
Processes & Methodologies
1 37 (31.62%) Service Management
2 23 (19.66%) Problem-Solving
3 21 (17.95%) Agile Software Development
3 21 (17.95%) ITSM
3 21 (17.95%) Problem Management
4 17 (14.53%) Mentoring
5 16 (13.68%) Coaching
6 14 (11.97%) Business Intelligence
7 13 (11.11%) Incident Management
7 13 (11.11%) Service Delivery
8 12 (10.26%) Contract Management
9 10 (8.55%) Analytics
9 10 (8.55%) ITIL V3
9 10 (8.55%) Project Management
9 10 (8.55%) Stakeholder Management
10 8 (6.84%) Change Management
10 8 (6.84%) Infrastructure Engineering
11 7 (5.98%) Stakeholder Engagement
12 6 (5.13%) Performance Management
12 6 (5.13%) Release Management
Programming Languages
1 17 (14.53%) PowerShell
2 12 (10.26%) SQL
3 8 (6.84%) Shell Script
4 7 (5.98%) Java
5 4 (3.42%) Python
6 3 (2.56%) Jython
7 2 (1.71%) Bash Shell
7 2 (1.71%) PL/SQL
8 1 (0.85%) C
8 1 (0.85%) Perl
8 1 (0.85%) PHP
8 1 (0.85%) Ruby
8 1 (0.85%) T-SQL
Qualifications
1 18 (15.38%) ITIL Certification
2 16 (13.68%) Microsoft Certification
3 11 (9.40%) CompTIA Security+
3 11 (9.40%) MCSA
3 11 (9.40%) Security Cleared
4 10 (8.55%) MCSE
4 10 (8.55%) SC Cleared
5 9 (7.69%) CISSP
6 8 (6.84%) CCNA
6 8 (6.84%) Cisco Certification
7 6 (5.13%) VMware Certified Professional (VCP)
8 2 (1.71%) DBS Check
8 2 (1.71%) ITIL Foundation Certificate
9 1 (0.85%) A+ Certification
9 1 (0.85%) BC Cleared
9 1 (0.85%) BPSS Clearance
9 1 (0.85%) CCNP
9 1 (0.85%) Degree
9 1 (0.85%) MCDST
9 1 (0.85%) TOGAF Certification
Quality Assurance & Compliance
1 41 (35.04%) SLA
2 1 (0.85%) Disclosure Scotland
2 1 (0.85%) GDPR
2 1 (0.85%) ISO/IEC 20000
2 1 (0.85%) ISO/IEC 27001
System Software
1 38 (32.48%) Active Directory
2 7 (5.98%) Hyper-V
2 7 (5.98%) VMware Infrastructure
3 6 (5.13%) VMware ESXi
4 4 (3.42%) XenApp
5 1 (0.85%) EMC RecoverPoint
5 1 (0.85%) Firmware
5 1 (0.85%) Terminal Server
5 1 (0.85%) Virtual Machines
Systems Management
1 7 (5.98%) SCCM
2 4 (3.42%) Microsoft Intune
2 4 (3.42%) Nagios
2 4 (3.42%) SCOM
3 3 (2.56%) Puppet
3 3 (2.56%) ZABBIX
4 2 (1.71%) Ansible
4 2 (1.71%) Microsoft Clustering
4 2 (1.71%) Oracle RMAN
4 2 (1.71%) vMotion
5 1 (0.85%) EMC NetWorker
5 1 (0.85%) HP SIM
5 1 (0.85%) NetBackup
5 1 (0.85%) Opscode Chef
5 1 (0.85%) Tivoli
5 1 (0.85%) Tivoli Storage Manager
5 1 (0.85%) WSUS
Vendors
1 47 (40.17%) Microsoft
2 18 (15.38%) VMware
3 9 (7.69%) Meraki
4 8 (6.84%) Cisco
4 8 (6.84%) Citrix
4 8 (6.84%) Red Hat
5 5 (4.27%) BMC
5 5 (4.27%) HP
6 4 (3.42%) Dynatrace
6 4 (3.42%) ServiceNow
6 4 (3.42%) SolarWinds
7 3 (2.56%) Google
7 3 (2.56%) Oracle
7 3 (2.56%) Rackspace
7 3 (2.56%) RedGate
7 3 (2.56%) Salesforce.com
8 2 (1.71%) Remedy
8 2 (1.71%) Veeam
9 1 (0.85%) AppDynamics
9 1 (0.85%) Splunk