ISO/IEC 20000 Contracts in the UK excluding London

ISO/IEC 20000 (supersedes BS 15000)
UK > UK excluding London

The table below provides summary statistics for contract job vacancies advertised in the UK excluding London requiring ISO/IEC 20000 skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ISO/IEC 20000 over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 326 369 427
Rank change year-on-year +43 +58 +62
Contract jobs citing ISO/IEC 20000 10 30 35
As % of all contract jobs advertised in the UK excluding London 0.078% 0.14% 0.15%
As % of the Quality Assurance & Compliance category 0.49% 0.95% 0.98%
Number of daily rates quoted 4 23 28
10th Percentile - £453 £350
25th Percentile £450 £519 £419
Median daily rate (50th Percentile) £575 £600 £550
Median % change year-on-year -4.17% +9.09% +37.50%
75th Percentile £678 - £588
90th Percentile £684 £630 £615
UK median daily rate £581 £600 £575
% change year-on-year -3.13% +4.35% +28.67%
Number of hourly rates quoted 0 0 2
10th Percentile - - £46.63
25th Percentile - - £47.19
Median hourly rate - - £48.75
75th Percentile - - £49.69
90th Percentile - - £49.88
UK median hourly rate - - £50.00

All Quality Assurance and Compliance Skills
UK excluding London

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills in the UK excluding London.

Contract vacancies with a requirement for quality assurance or compliance skills 2,060 3,142 3,565
As % of all contract IT jobs advertised in the UK excluding London 16.14% 15.13% 14.81%
Number of daily rates quoted 1,297 1,830 2,400
10th Percentile £209 £252 £213
25th Percentile £363 £363 £363
Median daily rate (50th Percentile) £475 £488 £475
Median % change year-on-year -2.56% +2.63% +5.56%
75th Percentile £575 £588 £588
90th Percentile £665 £680 £675
UK median daily rate £500 £510 £525
% change year-on-year -1.96% -2.86% +2.44%
Number of hourly rates quoted 138 309 180
10th Percentile £17.28 £10.95 £12.50
25th Percentile £24.18 £12.63 £18.21
Median hourly rate £40.78 £18.00 £36.25
Median % change year-on-year +126.53% -50.34% +72.21%
75th Percentile £67.03 £43.75 £62.00
90th Percentile £79.92 £67.38 £77.50
UK median hourly rate £34.50 £20.80 £37.50
% change year-on-year +65.85% -44.53% +33.93%

ISO/IEC 20000
Job Vacancy Trend in the UK excluding London

Job postings citing ISO/IEC 20000 as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing ISO/IEC 20000 in the UK excluding London.

Daily rate trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing ISO/IEC 20000 in the UK excluding London over the 6 months to 1 May 2025.

Daily rate histogram for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing ISO/IEC 20000 in the UK excluding London.

Hourly rate trend for ISO/IEC 20000 in the UK excluding London

ISO/IEC 20000
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK excluding London region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Midlands +24 3 £500 -28.57% 2
North of England +21 3 £550 +57.14% 5
North West +18 2 £650 +85.71% 3
West Midlands +15 2 - - 2
Scotland +13 2 £675 +12.50% 2
South West +44 1 - - 13
South East +25 1 - - 5
Yorkshire - 1 £450 -
East Midlands - 1 £500 -
ISO/IEC 20000
UK

ISO/IEC 20000
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (10.00%) WebLogic
General
1 2 (20.00%) Social Skills
2 1 (10.00%) Aerospace
2 1 (10.00%) Inclusion and Diversity
2 1 (10.00%) Influencing Skills
2 1 (10.00%) Law
2 1 (10.00%) Public Sector
2 1 (10.00%) Retail
Job Titles
1 4 (40.00%) Lead
1 4 (40.00%) Service Continuity Leader
2 2 (20.00%) Service Manager
3 1 (10.00%) Applications Engineer
3 1 (10.00%) Compliance Manager
3 1 (10.00%) Consultant
3 1 (10.00%) Delivery Manager
3 1 (10.00%) IT Consultant
3 1 (10.00%) IT Manager
3 1 (10.00%) IT Services Manager
3 1 (10.00%) Senior
3 1 (10.00%) Senior IT Manager
3 1 (10.00%) Senior Manager
3 1 (10.00%) Senior Service Manager
3 1 (10.00%) Service Continuity Consultant
3 1 (10.00%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (10.00%) Oracle Fusion
Operating Systems
1 1 (10.00%) Unix
1 1 (10.00%) Windows
Processes & Methodologies
1 8 (80.00%) ITIL
2 5 (50.00%) BCP
2 5 (50.00%) Business Continuity
2 5 (50.00%) Business Continuity Planning
2 5 (50.00%) Business Impact Analysis
2 5 (50.00%) Disaster Recovery
2 5 (50.00%) High Availability
2 5 (50.00%) Impact Analysis
2 5 (50.00%) Load Balancing
2 5 (50.00%) Risk Management
2 5 (50.00%) Runbook
2 5 (50.00%) Service Catalogue
3 4 (40.00%) Incident Response
4 2 (20.00%) Budgeting
4 2 (20.00%) Budgeting and Resource Allocation
4 2 (20.00%) Business Development
4 2 (20.00%) Continuous Improvement
4 2 (20.00%) Programme Management
4 2 (20.00%) Project Delivery
4 2 (20.00%) Resource Allocation
Programming Languages
1 1 (10.00%) PowerShell
1 1 (10.00%) Shell Script
Qualifications
1 1 (10.00%) DV Cleared
1 1 (10.00%) HNC
1 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 2 (20.00%) ISO 9001
1 2 (20.00%) ISO/IEC 27001
2 1 (10.00%) GDPR
2 1 (10.00%) ISO 14001
2 1 (10.00%) NEBOSH
2 1 (10.00%) QA
Vendors
1 1 (10.00%) Oracle