ISO/IEC 20000 Contract Job Trends

ISO/IEC 20000 (supersedes BS 15000)
UK

The table below provides summary statistics and contractor rates for jobs requiring ISO/IEC 20000 skills. It covers contract job vacancies from the 6 months leading up to 17 October 2026, with comparisons to the same periods in the previous two years.

6 months to
17 Oct 2026
Same period 2025 Same period 2024
Rank 648 530 545
Rank change year-on-year -118 +15 +51
Contract jobs citing ISO/IEC 20000 43 38 15
As % of all contract jobs in the UK 0.078% 0.11% 0.040%
As % of the Quality Assurance & Compliance category 0.43% 0.65% 0.30%
Number of daily rates quoted 40 31 9
10th Percentile £435 - £474
25th Percentile £463 £519 -
Median daily rate (50th Percentile) £663 £538 £500
Median % change year-on-year +23.26% +7.50% -13.04%
75th Percentile £727 £556 £600
90th Percentile £750 - -
UK excluding London median daily rate £700 £538 £500
% change year-on-year +30.23% +7.50% -13.04%
Number of hourly rates quoted 0 0 3
10th Percentile - - £14.85
25th Percentile - - £19.13
Median hourly rate - - £27.50
75th Percentile - - £28.75
90th Percentile - - -
UK excluding London median hourly rate - - £27.50

All Quality Assurance and Compliance Skills
UK

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills.

6 months to
17 Oct 2026
Same period 2025 Same period 2024
Contract vacancies with a requirement for quality assurance or compliance skills 9,909 5,867 5,039
As % of all contract IT jobs advertised in the UK 17.93% 17.62% 13.45%
Number of daily rates quoted 6,202 3,747 2,930
10th Percentile £325 £300 £275
25th Percentile £413 £400 £398
Median daily rate (50th Percentile) £507 £500 £500
Median % change year-on-year +1.40% - -4.76%
75th Percentile £613 £613 £625
90th Percentile £725 £713 £738
UK excluding London median daily rate £480 £475 £475
% change year-on-year +1.05% - -5.00%
Number of hourly rates quoted 738 283 238
10th Percentile £13.69 £13.60 £13.26
25th Percentile £16.49 £16.61 £17.53
Median hourly rate £31.46 £30.00 £27.92
Median % change year-on-year +4.87% +7.45% -22.04%
75th Percentile £65.00 £60.63 £63.25
90th Percentile £74.27 £80.00 £70.00
UK excluding London median hourly rate £32.40 £25.00 £27.50
% change year-on-year +29.58% -9.09% -26.67%

ISO/IEC 20000 Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing ISO/IEC 20000 relative to all contract IT jobs advertised.

ISO/IEC 20000 job vacancy trend in the UK

ISO/IEC 20000 Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing ISO/IEC 20000.

Contractor daily rate distribution trend for jobs in the UK citing ISO/IEC 20000

ISO/IEC 20000 Daily Rate Histogram

Daily rate distribution for jobs citing ISO/IEC 20000 over the 6 months to 17 October 2026.

Daily rate histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000 Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing ISO/IEC 20000.

Contractor hourly rate distribution trend for jobs in the UK citing ISO/IEC 20000

ISO/IEC 20000 Top 7 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 17 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -125 42 £663 +23.26% 30
UK excluding London -109 36 £700 +30.23% 21
South East -60 31 £700 +30.23% 9
Work from Home -88 7 £475 -11.63% 14
London -91 6 £513 +88.07% 13
North of England -70 5 £475 - 1
Yorkshire - 5 £475 -

ISO/IEC 20000 Co-Occurring Skills & Capabilities by Category

The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.

Quality Assurance & Compliance

RankSkillShareJob Ads
1ISO 900127.9%12
1SLA27.9%12
3ISO/IEC 2700123.3%10
4ISO 1400111.6%5
5Data Quality9.3%4
6ISO 223014.7%2
6QA4.7%2