Job Vacancy Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Skill Sets
Period
to 16 July 2019

The following table provides summary statistics for contract job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 16 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
UK
6 months to
16 Jul 2019		 Same period 2018 Same period 2017
Rank 791 840 795
Rank change year-on-year +49 -45 +8
Contract jobs citing ISO/IEC 20000 45 55 80
As % of all contract IT jobs advertised in the UK 0.048% 0.053% 0.084%
As % of the Quality Assurance & Compliance category 0.47% 0.45% 0.71%
Number of daily rates quoted 33 30 41
UK median daily rate £413 £450 £396
Median daily rate % change year-on-year -8.33% +13.78% -8.29%
10th Percentile £212 £250 £185
90th Percentile £498 £615 £513
UK excluding London median daily rate £400 £450 £386
% change year-on-year -11.11% +16.50% +8.65%
Number of hourly rates quoted 3 4 8
UK median hourly rate £44.99 £29.99 £17.00
Median hourly rate % change year-on-year +50.04% +76.38% +9.68%
UK excluding London median hourly rate £44.99 £29.99 £17.00
% change year-on-year +50.04% +76.38% -47.29%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
UK
Contract vacancies with a requirement for quality assurance or compliance skills 9,625 12,096 11,190
As % of all contract IT jobs advertised in the UK 10.36% 11.66% 11.79%
Number of daily rates quoted 5,960 7,717 7,259
UK median daily rate £450 £450 £440
Median daily rate % change year-on-year - +2.27% +7.98%
10th Percentile £240 £250 £250
90th Percentile £638 £638 £625
UK excluding London median daily rate £420 £400 £400
% change year-on-year +5.00% - +6.67%
Number of hourly rates quoted 407 395 374
UK median hourly rate £22.75 £22.50 £20.00
Median hourly rate % change year-on-year +1.11% +12.50% -11.11%
10th Percentile £11.00 £11.63 £11.00
90th Percentile £53.00 £53.35 £52.50
UK excluding London median hourly rate £25.23 £22.50 £19.50
% change year-on-year +12.12% +15.38% -14.29%

ISO/IEC 20000
Job Vacancy Trend

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000.

Contractor daily rate trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ISO/IEC 20000 over the 6 months to 16 July 2019.

Contractor daily rate histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ISO/IEC 20000.

Contractor hourly rate trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing ISO/IEC 20000 over the 6 months to 16 July 2019.

Contractor hourly rate histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 16 July 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Job
Vacancies
England +31 43 £420 -6.67% 24
UK excluding London +18 32 £400 -11.11% 22
London +47 13 £450 -10.00% 3
South East +19 9 £410 +6.56% 2
North of England +38 8 £405 -10.00% 4
Yorkshire +27 5 £420 -6.67% 2
Midlands +26 5 £473 -1.82% 3
West Midlands +8 5 £473 -1.82% 2
South West - 5 £285 - 7
East of England +18 3 £200 - 5
North West +25 2 £393 - 2
Northern Ireland - 2 £251 -
North East - 1 £400 -

For the 6 months to 16 July 2019, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ISO/IEC 20000.

1 41 (91.11%) ITIL
2 23 (51.11%) Service Management
3 16 (35.56%) Microsoft
4 15 (33.33%) ITIL V3
5 9 (20.00%) PRINCE2
5 9 (20.00%) Change Management
5 9 (20.00%) Problem Management
6 8 (17.78%) Security Cleared
7 7 (15.56%) Operations Management
7 7 (15.56%) Microsoft Azure
7 7 (15.56%) Due Diligence
7 7 (15.56%) Service Delivery
7 7 (15.56%) VMware
7 7 (15.56%) Agile Software Development
7 7 (15.56%) Microsoft Office
8 6 (13.33%) Cisco
8 6 (13.33%) Incident Management
8 6 (13.33%) ISO/IEC 27001
8 6 (13.33%) Finance
8 6 (13.33%) Migration
8 6 (13.33%) Continuous Improvement
8 6 (13.33%) ServiceNow
8 6 (13.33%) Degree
9 5 (11.11%) SC Cleared
9 5 (11.11%) Stakeholder Management
9 5 (11.11%) CCNA
9 5 (11.11%) Cisco Certification
10 4 (8.89%) SLA
10 4 (8.89%) Project Management
10 4 (8.89%) Java

ISO/IEC 20000
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.44%) SharePoint
2 1 (2.22%) Confluence
2 1 (2.22%) Exchange Server 2010
2 1 (2.22%) MS Exchange
Applications
1 7 (15.56%) Microsoft Office
2 3 (6.67%) MS Visio
3 2 (4.44%) Microsoft Excel
3 2 (4.44%) Microsoft PowerPoint
Business Applications
1 3 (6.67%) Remedy ITSM
Cloud Services
1 7 (15.56%) Microsoft Azure
2 3 (6.67%) Amazon AWS
3 2 (4.44%) Office 365
4 1 (2.22%) Amazon EC2
4 1 (2.22%) Amazon S3
4 1 (2.22%) AWS Lambda
4 1 (2.22%) Azure Stack
4 1 (2.22%) OneDrive
4 1 (2.22%) Serverless
4 1 (2.22%) Virtual Private Cloud
Communications & Networking
1 3 (6.67%) WAN
2 2 (4.44%) Broadband
2 2 (4.44%) Internet
2 2 (4.44%) LAN
2 2 (4.44%) SSL
2 2 (4.44%) TCP/IP
3 1 (2.22%) Cisco Nexus
3 1 (2.22%) DHCP
3 1 (2.22%) DNS
3 1 (2.22%) Firewall
3 1 (2.22%) NetScaler
3 1 (2.22%) Network Security
3 1 (2.22%) SAN
3 1 (2.22%) Skype
3 1 (2.22%) VoIP
3 1 (2.22%) VPN
3 1 (2.22%) Wi-Fi
3 1 (2.22%) Wireless
3 1 (2.22%) WLAN
Database & Business Intelligence
1 1 (2.22%) Amazon DynamoDB
1 1 (2.22%) Amazon RDS
1 1 (2.22%) SQL Server
Development Applications
1 2 (4.44%) JIRA
2 1 (2.22%) TestRail
2 1 (2.22%) Visual Studio
2 1 (2.22%) Zephyr
General
1 6 (13.33%) Finance
2 3 (6.67%) Telecoms
3 2 (4.44%) Local Government
4 1 (2.22%) Back Office
Job Titles
1 13 (28.89%) Architect
2 9 (20.00%) Service Architect
3 4 (8.89%) Analyst
3 4 (8.89%) Service Manager
4 3 (6.67%) Azure Architect
4 3 (6.67%) Cloud Architect
4 3 (6.67%) Consultant
4 3 (6.67%) Functional Consultant
4 3 (6.67%) IT Manager
4 3 (6.67%) ITSM Consultant
4 3 (6.67%) Solutions Architect
5 2 (4.44%) Business IT Analyst
5 2 (4.44%) Cybersecurity Architect
5 2 (4.44%) ICT Director
5 2 (4.44%) Infrastructure Engineer
5 2 (4.44%) IT Analyst
5 2 (4.44%) ITIL Business Analyst
5 2 (4.44%) Problem Manager
5 2 (4.44%) Services Delivery Manager
5 2 (4.44%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 2 (4.44%) JDBC
1 2 (4.44%) LDAP
1 2 (4.44%) ODBC
1 2 (4.44%) REST
1 2 (4.44%) SAML
1 2 (4.44%) Spring
1 2 (4.44%) Web Services
Miscellaneous
1 3 (6.67%) NHS
2 2 (4.44%) CMDB
2 2 (4.44%) Data Centre
2 2 (4.44%) Digital TV
3 1 (2.22%) Driving Licence
3 1 (2.22%) e-Learning
3 1 (2.22%) Mobile Computing
3 1 (2.22%) Self-Motivation
Operating Systems
1 4 (8.89%) Windows
2 2 (4.44%) Linux
3 1 (2.22%) Mac OS
3 1 (2.22%) Unix
3 1 (2.22%) Windows 10
3 1 (2.22%) Windows Server
Processes & Methodologies
1 41 (91.11%) ITIL
2 23 (51.11%) Service Management
3 15 (33.33%) ITIL V3
4 9 (20.00%) Change Management
4 9 (20.00%) PRINCE2
4 9 (20.00%) Problem Management
5 7 (15.56%) Agile Software Development
5 7 (15.56%) Due Diligence
5 7 (15.56%) Operations Management
5 7 (15.56%) Service Delivery
6 6 (13.33%) Continuous Improvement
6 6 (13.33%) Incident Management
6 6 (13.33%) Migration
7 5 (11.11%) Stakeholder Management
8 4 (8.89%) Infrastructure Engineering
8 4 (8.89%) ITSM
8 4 (8.89%) Project Management
8 4 (8.89%) Technology Roadmap
8 4 (8.89%) Time Management
8 4 (8.89%) TOGAF
Programming Languages
1 4 (8.89%) Java
1 4 (8.89%) JavaScript
2 2 (4.44%) C
3 1 (2.22%) PHP
3 1 (2.22%) PowerShell
3 1 (2.22%) Python
3 1 (2.22%) Ruby
3 1 (2.22%) SQL
Qualifications
1 8 (17.78%) Security Cleared
2 6 (13.33%) Degree
3 5 (11.11%) CCNA
3 5 (11.11%) Cisco Certification
3 5 (11.11%) SC Cleared
4 3 (6.67%) MBA
5 1 (2.22%) AWS Certification
5 1 (2.22%) CCA
5 1 (2.22%) CCNP
5 1 (2.22%) Citrix Certification
5 1 (2.22%) DV Cleared
5 1 (2.22%) ITIL Certification
5 1 (2.22%) MCP
5 1 (2.22%) Microsoft Certification
5 1 (2.22%) PRINCE2 Certification
5 1 (2.22%) RHCE
5 1 (2.22%) TOGAF Certification
5 1 (2.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 6 (13.33%) ISO/IEC 27001
2 4 (8.89%) ISO 9001
2 4 (8.89%) SLA
3 3 (6.67%) PMO
4 2 (4.44%) HMG Security Policy Framework
4 2 (4.44%) ISO 22301
5 1 (2.22%) COBIT
5 1 (2.22%) QA
5 1 (2.22%) Sarbanes-Oxley
5 1 (2.22%) TickIT
System Software
1 3 (6.67%) Active Directory
1 3 (6.67%) VMware Infrastructure
2 2 (4.44%) Firmware
2 2 (4.44%) XenApp
3 1 (2.22%) Hyper-V
3 1 (2.22%) Microsoft App-V
3 1 (2.22%) Virtual Machines
3 1 (2.22%) XenDesktop
Systems Management
1 4 (8.89%) SCCM
2 2 (4.44%) SCOM
2 2 (4.44%) Single Sign-On
3 1 (2.22%) Microsoft Data Protection Manager
3 1 (2.22%) Norton AntiVirus
3 1 (2.22%) SCOrch
3 1 (2.22%) Systems Management Server (SMS)
3 1 (2.22%) Terraform
Vendors
1 16 (35.56%) Microsoft
2 7 (15.56%) VMware
3 6 (13.33%) Cisco
3 6 (13.33%) ServiceNow
4 3 (6.67%) BMC
4 3 (6.67%) Citrix
4 3 (6.67%) Oracle
4 3 (6.67%) Remedy
5 1 (2.22%) Atlassian
5 1 (2.22%) Splunk
5 1 (2.22%) Symantec