The following table provides summary statistics for contract job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 3 months to 28 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 601 631 630
Rank change year-on-year +30 -1  
Contract jobs citing ISO/IEC 20000 7 8 12
As % of all contract IT jobs advertised in the UK 0.016% 0.015% 0.022%
As % of the Quality Assurance & Compliance category 0.13% 0.13% 0.19%
Number of daily rates quoted 3 5 8
Median daily rate £400 £425 £385
Median daily rate % change year-on-year -5.88% +10.38%  
UK excluding London median daily rate £400 £425 £385
% change year-on-year -5.88% +10.38%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
UK
Contract job vacancies with a requirement for quality assurance and compliance skills 5248 5961 6417
As % of all contract IT job vacancies advertised in the UK 11.64% 11.13% 11.88%
Number of daily rates quoted 3457 3789 3890
Median daily rate £450 £420 £400
Median daily rate % change year-on-year +7.14% +5.00%  
90% offered a daily rate of more than £263 £250 £230
10% offered a daily rate of more than £620 £581 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26%  
Number of hourly rates quoted 158 199 181
Median hourly rate £19.90 £37.50 £29.00
Median hourly rate % change year-on-year -46.93% +29.31%  
90% offered a hourly rate of more than £11.00 £12.72 £11.73
10% offered a hourly rate of more than £52.50 £60.98 £52.30
UK excluding London median hourly rate £19.90 £40.00 £29.00
% change year-on-year -50.25% +37.93%  

ISO/IEC 20000
Job Vacancy Trend

The job posting trend of jobs advertised citing ISO/IEC 20000 as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000.

Contractor daily rate trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ISO/IEC 20000.

Contractor hourly rate trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 7 £400 -5.88% 4
South East - 7 £400 - 1
Berkshire - 5 £363 - 1
Reading - 5 £363 -
Milton Keynes - 1 £400 -
Buckinghamshire - 1 £400 -

For the 6 months to 28 March 2017, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ISO/IEC 20000.

1 10 (100.00%) ITIL
1 10 (100.00%) Service Management
2 7 (70.00%) ITSM
3 5 (50.00%) PMP
3 5 (50.00%) Six Sigma
3 5 (50.00%) Project Management
3 5 (50.00%) COBIT
3 5 (50.00%) MSF
4 4 (40.00%) IT Governance
4 4 (40.00%) Operations Management
4 4 (40.00%) PMI Certification
5 3 (30.00%) CA
5 3 (30.00%) SLA
5 3 (30.00%) MOF
5 3 (30.00%) Strategic Planning
5 3 (30.00%) CMDB
6 2 (20.00%) ITIL V3
6 2 (20.00%) IaaS
6 2 (20.00%) Microsoft
6 2 (20.00%) Service Delivery
6 2 (20.00%) Line Management
6 2 (20.00%) Virtual Team
7 1 (10.00%) Software Licensing
7 1 (10.00%) Stakeholder Management
7 1 (10.00%) VMware
7 1 (10.00%) ITIL V2
7 1 (10.00%) SC Cleared
7 1 (10.00%) Security Cleared
7 1 (10.00%) SaaS
7 1 (10.00%) PaaS

ISO/IEC 20000
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (20.00%) IaaS
2 1 (10.00%) PaaS
2 1 (10.00%) SaaS
Job Titles
1 4 (40.00%) Consultant
1 4 (40.00%) Management Consultant
1 4 (40.00%) Service Management Consultant
2 3 (30.00%) Architect
3 1 (10.00%) Delivery Manager
3 1 (10.00%) ITIL Consultant
3 1 (10.00%) ITIL Expert
3 1 (10.00%) ITIL Manager
3 1 (10.00%) ITIL Service Consultant
3 1 (10.00%) ITIL Service Delivery Manager
3 1 (10.00%) ITIL Service Management Consultant
3 1 (10.00%) ITIL Service Manager
3 1 (10.00%) Project Manager
3 1 (10.00%) Service Architect
3 1 (10.00%) Service Manager
3 1 (10.00%) Services Delivery Manager
3 1 (10.00%) Software Manager
Miscellaneous
1 3 (30.00%) CMDB
2 2 (20.00%) Virtual Team
Processes & Methodologies
1 10 (100.00%) ITIL
1 10 (100.00%) Service Management
2 7 (70.00%) ITSM
3 5 (50.00%) MSF
3 5 (50.00%) Project Management
3 5 (50.00%) Six Sigma
4 4 (40.00%) IT Governance
4 4 (40.00%) Operations Management
5 3 (30.00%) MOF
5 3 (30.00%) Strategic Planning
6 2 (20.00%) ITIL V3
6 2 (20.00%) Line Management
6 2 (20.00%) Service Delivery
7 1 (10.00%) Incident Management
7 1 (10.00%) ITIL V2
7 1 (10.00%) Software Licensing
7 1 (10.00%) Stakeholder Management
Qualifications
1 5 (50.00%) PMP
2 4 (40.00%) PMI Certification
3 1 (10.00%) SC Cleared
3 1 (10.00%) Security Cleared
Quality Assurance & Compliance
1 5 (50.00%) COBIT
2 3 (30.00%) SLA
Vendors
1 3 (30.00%) CA
2 2 (20.00%) Microsoft
3 1 (10.00%) VMware