The following table provides summary statistics for contract job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
ISO/IEC 20000 (supersedes BS 15000)
UK
Rank 593 619 609
Rank change year-on-year +26 -10  
Contract jobs citing ISO/IEC 20000 6 9 12
As % of all contract IT jobs advertised in the UK 0.013% 0.017% 0.023%
As % of the Quality Assurance & Compliance category 0.11% 0.15% 0.19%
Number of daily rates quoted 3 6 8
Median daily rate £400 £415 £385
Median daily rate % change year-on-year -3.61% +7.79%  
UK excluding London median daily rate £400 £415 £385
% change year-on-year -3.61% +7.79%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

ISO/IEC 20000 is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
UK
Contract job vacancies with a requirement for quality assurance and compliance skills 5226 5942 6168
As % of all contract IT job vacancies advertised in the UK 11.69% 11.25% 11.78%
Number of daily rates quoted 3421 3793 3744
Median daily rate £450 £420 £400
Median daily rate % change year-on-year +7.14% +5.00%  
90% offered a daily rate of more than £263 £250 £227
10% offered a daily rate of more than £619 £590 £600
UK excluding London median daily rate £400 £400 £382
% change year-on-year - +4.64%  
Number of hourly rates quoted 162 193 173
Median hourly rate £19.95 £40.00 £25.00
Median hourly rate % change year-on-year -50.12% +60.00%  
90% offered a hourly rate of more than £11.00 £13.00 £11.50
10% offered a hourly rate of more than £52.50 £62.50 £49.70
UK excluding London median hourly rate £19.45 £41.00 £26.00
% change year-on-year -52.56% +57.69%  

ISO/IEC 20000
Job Vacancy Trend

The job posting trend of jobs advertised citing ISO/IEC 20000 as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000.

Contractor daily rate trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ISO/IEC 20000.

Contractor hourly rate trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 6 £400 -3.61% 2
South East +22 6 £400 +73.91% 1
Reading - 4 £363 -
Berkshire - 4 £363 - 1
Buckinghamshire - 1 £400 -
Milton Keynes - 1 £400 -

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 23 March 2017, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ISO/IEC 20000.

1 9 (100.00%) ITIL
1 9 (100.00%) Service Management
2 6 (66.67%) ITSM
3 4 (44.44%) PMP
3 4 (44.44%) Six Sigma
3 4 (44.44%) Project Management
3 4 (44.44%) COBIT
3 4 (44.44%) MSF
4 3 (33.33%) CMDB
4 3 (33.33%) IT Governance
4 3 (33.33%) Operations Management
4 3 (33.33%) PMI Certification
4 3 (33.33%) CA
4 3 (33.33%) SLA
5 2 (22.22%) Service Delivery
5 2 (22.22%) Microsoft
5 2 (22.22%) MOF
5 2 (22.22%) Strategic Planning
5 2 (22.22%) IaaS
5 2 (22.22%) ITIL V3
6 1 (11.11%) ITIL V2
6 1 (11.11%) SC Cleared
6 1 (11.11%) Security Cleared
6 1 (11.11%) SaaS
6 1 (11.11%) PaaS
6 1 (11.11%) Line Management
6 1 (11.11%) Software Licensing
6 1 (11.11%) Virtual Team
6 1 (11.11%) Incident Management
6 1 (11.11%) Stakeholder Management

ISO/IEC 20000
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (22.22%) IaaS
2 1 (11.11%) PaaS
2 1 (11.11%) SaaS
Job Titles
1 3 (33.33%) Architect
1 3 (33.33%) Consultant
1 3 (33.33%) Management Consultant
1 3 (33.33%) Service Management Consultant
2 1 (11.11%) Delivery Manager
2 1 (11.11%) ITIL Consultant
2 1 (11.11%) ITIL Expert
2 1 (11.11%) ITIL Manager
2 1 (11.11%) ITIL Service Consultant
2 1 (11.11%) ITIL Service Delivery Manager
2 1 (11.11%) ITIL Service Management Consultant
2 1 (11.11%) ITIL Service Manager
2 1 (11.11%) Project Manager
2 1 (11.11%) Service Architect
2 1 (11.11%) Service Manager
2 1 (11.11%) Services Delivery Manager
2 1 (11.11%) Software Manager
Miscellaneous
1 3 (33.33%) CMDB
2 1 (11.11%) Virtual Team
Processes & Methodologies
1 9 (100.00%) ITIL
1 9 (100.00%) Service Management
2 6 (66.67%) ITSM
3 4 (44.44%) MSF
3 4 (44.44%) Project Management
3 4 (44.44%) Six Sigma
4 3 (33.33%) IT Governance
4 3 (33.33%) Operations Management
5 2 (22.22%) ITIL V3
5 2 (22.22%) MOF
5 2 (22.22%) Service Delivery
5 2 (22.22%) Strategic Planning
6 1 (11.11%) Incident Management
6 1 (11.11%) ITIL V2
6 1 (11.11%) Line Management
6 1 (11.11%) Software Licensing
6 1 (11.11%) Stakeholder Management
Qualifications
1 4 (44.44%) PMP
2 3 (33.33%) PMI Certification
3 1 (11.11%) SC Cleared
3 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 4 (44.44%) COBIT
2 3 (33.33%) SLA
Vendors
1 3 (33.33%) CA
2 2 (22.22%) Microsoft
3 1 (11.11%) VMware