Job Vacancy Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Skill Sets
Period
to 13 November 2018

The following table provides summary statistics for contract job vacancies with a requirement for ISO/IEC 20000 skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ISO/IEC 20000 over the 6 months to 13 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

ISO/IEC 20000 (supersedes BS 15000)
UK
6 months to
13 Nov 2018		 Same period 2017 Same period 2016
Rank 848 780 809
Rank change year-on-year -68 +29 +8
Contract jobs citing ISO/IEC 20000 42 104 97
As % of all contract IT jobs advertised in the UK 0.040% 0.10% 0.093%
As % of the Quality Assurance & Compliance category 0.38% 0.81% 0.81%
Number of daily rates quoted 27 71 65
UK median daily rate £475 £340 £400
Median daily rate % change year-on-year +39.71% -15.00% -
10th Percentile £218 £191 £224
90th Percentile £498 £475 £588
UK excluding London median daily rate £400 £375 £361
% change year-on-year +6.67% +3.88% -9.75%
Number of hourly rates quoted 2 4 8
UK median hourly rate £37.49 £47.50 £40.50
Median hourly rate % change year-on-year -21.08% +17.28% -4.71%
10th Percentile £33.11 £26.05 £14.75
90th Percentile £40.95 £50.00 £47.50
UK excluding London median hourly rate £37.49 £50.00 £41.00
% change year-on-year -25.03% +21.95% -3.53%

ISO/IEC 20000 is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for quality assurance or compliance skills.

All Quality Assurance and Compliance Skills
UK
Contract vacancies with a requirement for quality assurance or compliance skills 11,157 12,829 11,915
As % of all contract IT jobs advertised in the UK 10.76% 12.56% 11.36%
Number of daily rates quoted 7,066 8,384 7,709
UK median daily rate £450 £438 £425
Median daily rate % change year-on-year +2.86% +2.94% +4.94%
10th Percentile £250 £256 £225
90th Percentile £625 £630 £600
UK excluding London median daily rate £400 £400 £388
% change year-on-year - +3.23% +1.24%
Number of hourly rates quoted 385 374 436
UK median hourly rate £22.00 £20.00 £24.28
Median hourly rate % change year-on-year +10.00% -17.63% +8.21%
10th Percentile £11.00 £11.25 £10.50
90th Percentile £50.00 £48.09 £47.13
UK excluding London median hourly rate £21.76 £20.00 £25.00
% change year-on-year +8.80% -20.00% +13.64%

ISO/IEC 20000
Job Vacancy Trend

Job postings citing ISO/IEC 20000 as a percentage of all IT jobs advertised.

Job vacancy trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing ISO/IEC 20000.

Contractor daily rate trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing ISO/IEC 20000 over the 6 months to 13 November 2018.

Contractor daily rate histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing ISO/IEC 20000.

Contractor hourly rate trend for ISO/IEC 20000 in the UK

ISO/IEC 20000
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Median
Daily Rate
Past 6 Months		 Median Daily Rate
% Change
on Same Period
Last Year		 Live
Job
Vacancies
England -58 40 £475 +39.71% 13
UK excluding London -50 35 £400 +6.67% 14
South East -44 14 £275 -26.37% 1
East of England +8 9 £475 - 3
North of England -15 7 £332 - 2
London -27 5 £495 +120.00% 2
North West -4 3 £332 - 2
North East - 3 £378 -
Midlands -17 2 £275 -47.62% 4
West Midlands -23 2 £275 -33.33% 2
South West -43 2 - - 1
Scotland -10 1 £400 -15.79% 3
Yorkshire - 1 - -

For the 6 months to 13 November 2018, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for ISO/IEC 20000.

1 39 (92.86%) ITIL
2 33 (78.57%) Service Management
3 10 (23.81%) Security Cleared
4 8 (19.05%) ITIL V3
4 8 (19.05%) Service Design
5 7 (16.67%) Operations Management
5 7 (16.67%) Telecoms
5 7 (16.67%) ITIL Certification
6 6 (14.29%) Finance
6 6 (14.29%) ITSM
6 6 (14.29%) Agile Software Development
7 5 (11.90%) Kanban
7 5 (11.90%) Stakeholder Management
7 5 (11.90%) Scrum
7 5 (11.90%) Firewall
7 5 (11.90%) ISO 9001
7 5 (11.90%) SLA
7 5 (11.90%) Six Sigma
7 5 (11.90%) Service Delivery
7 5 (11.90%) Change Management
7 5 (11.90%) Data Centre
7 5 (11.90%) Decision-Making
7 5 (11.90%) Due Diligence
8 4 (9.52%) Problem-Solving
8 4 (9.52%) Process Improvement
8 4 (9.52%) Shell Script
8 4 (9.52%) Project Management
8 4 (9.52%) Sarbanes-Oxley
8 4 (9.52%) WAN
8 4 (9.52%) SQL

ISO/IEC 20000
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.38%) CMS
Business Applications
1 2 (4.76%) Remedy ITSM
Cloud Services
1 2 (4.76%) Amazon AWS
2 1 (2.38%) Cloud Computing
Communications & Networking
1 5 (11.90%) Firewall
2 4 (9.52%) LAN
2 4 (9.52%) WAN
3 3 (7.14%) Broadband
3 3 (7.14%) Internet
3 3 (7.14%) Wireless
4 2 (4.76%) MPLS
4 2 (4.76%) Wi-Fi
4 2 (4.76%) WLAN
5 1 (2.38%) 802.11
5 1 (2.38%) Cisco ISE
5 1 (2.38%) Cisco Nexus
5 1 (2.38%) DHCP
5 1 (2.38%) DNS
5 1 (2.38%) Network Security
5 1 (2.38%) VPN
Database & Business Intelligence
1 2 (4.76%) MySQL
1 2 (4.76%) Oracle Database
1 2 (4.76%) SQLPlus
2 1 (2.38%) DTS
Development Applications
1 3 (7.14%) Visual Studio Team System
2 2 (4.76%) Robot Framework
2 2 (4.76%) Visual Studio
General
1 7 (16.67%) Telecoms
2 6 (14.29%) Finance
Job Titles
1 13 (30.95%) Service Manager
2 7 (16.67%) Architect
3 5 (11.90%) Service Architect
4 4 (9.52%) Delivery Manager
4 4 (9.52%) Operations Manager
4 4 (9.52%) Services Delivery Manager
5 3 (7.14%) Analyst
5 3 (7.14%) Consultant
6 2 (4.76%) Administrator
6 2 (4.76%) Configuration Analyst
6 2 (4.76%) Network Engineer
6 2 (4.76%) QA Tester
6 2 (4.76%) Senior Manager
6 2 (4.76%) Senior QA Tester
6 2 (4.76%) Senior Services Delivery Manager
6 2 (4.76%) Senior Tester
6 2 (4.76%) Service Desk Manager
6 2 (4.76%) Systems Administrator
6 2 (4.76%) Tester
6 2 (4.76%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (4.76%) J2EE
1 2 (4.76%) Web Services
2 1 (2.38%) 802.1X
Miscellaneous
1 5 (11.90%) Data Centre
2 3 (7.14%) Digital TV
2 3 (7.14%) Management Information System
3 2 (4.76%) CMDB
3 2 (4.76%) Greenfield Project
3 2 (4.76%) Hybrid Cloud
3 2 (4.76%) RIA
4 1 (2.38%) Analytical Skills
4 1 (2.38%) Self-Motivation
Operating Systems
1 4 (9.52%) Unix
2 2 (4.76%) AIX
2 2 (4.76%) Windows
Processes & Methodologies
1 39 (92.86%) ITIL
2 33 (78.57%) Service Management
3 8 (19.05%) ITIL V3
3 8 (19.05%) Service Design
4 7 (16.67%) Operations Management
5 6 (14.29%) Agile Software Development
5 6 (14.29%) ITSM
6 5 (11.90%) Change Management
6 5 (11.90%) Decision-Making
6 5 (11.90%) Due Diligence
6 5 (11.90%) Kanban
6 5 (11.90%) Scrum
6 5 (11.90%) Service Delivery
6 5 (11.90%) Six Sigma
6 5 (11.90%) Stakeholder Management
7 4 (9.52%) Performance Management
7 4 (9.52%) Problem-Solving
7 4 (9.52%) Process Improvement
7 4 (9.52%) Project Management
8 3 (7.14%) Process Management
Programming Languages
1 4 (9.52%) Shell Script
1 4 (9.52%) SQL
2 2 (4.76%) Java
2 2 (4.76%) Perl
Qualifications
1 10 (23.81%) Security Cleared
2 7 (16.67%) ITIL Certification
3 3 (7.14%) SC Cleared
4 2 (4.76%) CCNP
4 2 (4.76%) Cisco Certification
4 2 (4.76%) Degree
4 2 (4.76%) IRCA
4 2 (4.76%) Six Sigma Black Belt
5 1 (2.38%) PRINCE2 Certification
Quality Assurance & Compliance
1 5 (11.90%) ISO 9001
1 5 (11.90%) SLA
2 4 (9.52%) ISO/IEC 27001
2 4 (9.52%) Sarbanes-Oxley
3 3 (7.14%) COBIT
4 2 (4.76%) PMO
4 2 (4.76%) QA
System Software
1 2 (4.76%) Active Directory
1 2 (4.76%) Docker
2 1 (2.38%) VMware NSX
Systems Management
1 2 (4.76%) Ansible
1 2 (4.76%) SCCM
1 2 (4.76%) Terraform
2 1 (2.38%) SCOM
Vendors
1 3 (7.14%) Cisco
2 2 (4.76%) BMC
2 2 (4.76%) BT
2 2 (4.76%) CheckPoint
2 2 (4.76%) Citrix
2 2 (4.76%) F5
2 2 (4.76%) Fortinet
2 2 (4.76%) IBM
2 2 (4.76%) Microsoft
2 2 (4.76%) Oracle
2 2 (4.76%) Remedy
2 2 (4.76%) ServiceNow
3 1 (2.38%) Infoblox
3 1 (2.38%) SAP
3 1 (2.38%) Virgin Media
3 1 (2.38%) VMware