ISO/IEC 20000 (supersedes BS 15000)
UK
The table below provides summary statistics and contractor rates for jobs requiring ISO/IEC 20000 skills. It covers contract job vacancies from the 6 months leading up to 19 October 2025, with comparisons to the same periods in the previous two years.
| 6 months to 19 Oct 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 521 | 547 | 599 |
| Rank change year-on-year | +26 | +52 | +194 |
| Contract jobs citing ISO/IEC 20000 | 39 | 15 | 42 |
| As % of all contract jobs in the UK | 0.12% | 0.040% | 0.087% |
| As % of the Quality Assurance & Compliance category | 0.66% | 0.30% | 0.62% |
| Number of daily rates quoted | 32 | 9 | 26 |
| 10th Percentile | - | £474 | £472 |
| 25th Percentile | £519 | - | £525 |
| Median daily rate (50th Percentile) | £538 | £500 | £575 |
| Median % change year-on-year | +7.50% | -13.04% | +31.43% |
| 75th Percentile | £556 | £600 | £588 |
| 90th Percentile | £596 | - | £600 |
| UK excluding London median daily rate | £538 | £500 | £575 |
| % change year-on-year | +7.50% | -13.04% | +57.53% |
| Number of hourly rates quoted | 0 | 3 | 1 |
| Median hourly rate | - | £27.50 | £68.00 |
| Median % change year-on-year | - | -59.56% | - |
| UK excluding London median hourly rate | - | £27.50 | - |
All Quality Assurance and Compliance Skills
UK
ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills.
| Contract vacancies with a requirement for quality assurance or compliance skills | 5,867 | 5,008 | 6,824 |
| As % of all contract IT jobs advertised in the UK | 17.70% | 13.41% | 14.16% |
| Number of daily rates quoted | 3,748 | 2,915 | 4,621 |
| 10th Percentile | £300 | £275 | £313 |
| 25th Percentile | £400 | £392 | £413 |
| Median daily rate (50th Percentile) | £500 | £500 | £525 |
| Median % change year-on-year | - | -4.76% | - |
| 75th Percentile | £613 | £625 | £650 |
| 90th Percentile | £713 | £738 | £750 |
| UK excluding London median daily rate | £475 | £475 | £500 |
| % change year-on-year | - | -5.00% | +4.38% |
| Number of hourly rates quoted | 287 | 236 | 259 |
| 10th Percentile | £13.60 | £13.26 | £15.00 |
| 25th Percentile | £16.50 | £17.18 | £20.04 |
| Median hourly rate | £30.00 | £27.50 | £36.00 |
| Median % change year-on-year | +9.09% | -23.61% | +45.69% |
| 75th Percentile | £60.00 | £62.59 | £65.00 |
| 90th Percentile | £80.00 | £70.00 | £79.82 |
| UK excluding London median hourly rate | £25.00 | £27.50 | £38.75 |
| % change year-on-year | -9.09% | -29.03% | +72.22% |
ISO/IEC 20000
Job Vacancy Trend
Historical trend showing the proportion of contract IT job postings citing ISO/IEC 20000 relative to all contract IT jobs advertised.
ISO/IEC 20000
Daily Rate Trend
Contractor daily rate distribution trend for jobs in the UK citing ISO/IEC 20000.
ISO/IEC 20000
Daily Rate Histogram
Daily rate distribution for jobs citing ISO/IEC 20000 over the 6 months to 19 October 2025.
ISO/IEC 20000
Hourly Rate Trend
Contractor hourly rate distribution trend for jobs in the UK citing ISO/IEC 20000.
ISO/IEC 20000
Top 11 Contract Job Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 19 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +38 | 38 | £538 | +7.50% | 20 |
| UK excluding London | +6 | 35 | £538 | +7.50% | 18 |
| South East | +32 | 31 | £538 | +7.50% | 5 |
| Work from Home | +42 | 29 | £538 | +7.50% | 13 |
| London | - | 3 | £273 | - | 4 |
| Midlands | - | 1 | - | - | 5 |
| North West | - | 1 | - | - | |
| West Midlands | - | 1 | - | - | 5 |
| East of England | - | 1 | £375 | - | 2 |
| Northern Ireland | - | 1 | - | - | |
| North of England | - | 1 | - | - |
ISO/IEC 20000
Co-Occurring Skills & Capabilities by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: