ISO/IEC 20000 Contract Job Trends

ISO/IEC 20000 (supersedes BS 15000)
UK

The table below provides summary statistics and contractor rates for jobs requiring ISO/IEC 20000 skills. It covers contract job vacancies from the 6 months leading up to 11 January 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Jan 2026
Same period 2025 Same period 2024
Rank 556 502 540
Rank change year-on-year -54 +38 +203
Contract jobs citing ISO/IEC 20000 32 14 51
As % of all contract jobs in the UK 0.088% 0.044% 0.12%
As % of the Quality Assurance & Compliance category 0.51% 0.31% 0.82%
Number of daily rates quoted 30 10 37
10th Percentile - £442 £461
25th Percentile £519 - £525
Median daily rate (50th Percentile) £538 £500 £575
Median % change year-on-year +7.50% -13.04% +6.98%
75th Percentile £556 £606 £600
90th Percentile £600 £691 £640
UK excluding London median daily rate £538 £500 £575
% change year-on-year +7.50% -13.04% +9.52%
Number of hourly rates quoted 0 1 1
Median hourly rate - £12.00 £68.00
Median % change year-on-year - -82.35% +36.00%
UK excluding London median hourly rate - £12.00 -

All Quality Assurance and Compliance Skills
UK

ISO/IEC 20000 falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 6,252 4,546 6,210
As % of all contract IT jobs advertised in the UK 17.18% 14.30% 14.45%
Number of daily rates quoted 4,040 2,665 4,130
10th Percentile £313 £258 £313
25th Percentile £407 £375 £413
Median daily rate (50th Percentile) £500 £500 £525
Median % change year-on-year - -4.76% -
75th Percentile £600 £623 £644
90th Percentile £700 £725 £750
UK excluding London median daily rate £492 £475 £500
% change year-on-year +3.58% -5.00% +5.26%
Number of hourly rates quoted 302 175 245
10th Percentile £15.25 £15.00 £13.07
25th Percentile £17.69 £21.02 £17.14
Median hourly rate £26.11 £29.00 £32.50
Median % change year-on-year -9.97% -10.77% +36.74%
75th Percentile £63.18 £64.73 £60.00
90th Percentile £73.75 £75.00 £79.53
UK excluding London median hourly rate £20.75 £29.00 £30.00
% change year-on-year -28.45% -3.33% +41.18%

ISO/IEC 20000
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings citing ISO/IEC 20000 relative to all contract IT jobs advertised.

ISO/IEC 20000 job vacancy trend in the UK

ISO/IEC 20000
Daily Rate Trend

Contractor daily rate distribution trend for jobs in the UK citing ISO/IEC 20000.

Contractor daily rate distribution trend for jobs in the UK citing ISO/IEC 20000

ISO/IEC 20000
Daily Rate Histogram

Daily rate distribution for jobs citing ISO/IEC 20000 over the 6 months to 11 January 2026.

Daily rate histogram for ISO/IEC 20000 in the UK

ISO/IEC 20000
Hourly Rate Trend

Contractor hourly rate distribution trend for jobs in the UK citing ISO/IEC 20000.

Contractor hourly rate distribution trend for jobs in the UK citing ISO/IEC 20000

ISO/IEC 20000
Top 5 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 6 months to 11 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -23 32 £538 +7.50% 10
South East +12 28 £538 +7.50%
UK excluding London -40 28 £538 +7.50% 10
Work from Home +12 24 £538 -10.42% 2
London -7 3 £286 -55.96% 2

ISO/IEC 20000
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (3.13%) Apache Airflow
1 1 (3.13%) SharePoint
Cloud Services
1 1 (3.13%) Azure
1 1 (3.13%) Azure Data Factory
Database & Business Intelligence
1 1 (3.13%) Tableau
General
1 2 (6.25%) Finance
1 2 (6.25%) Public Sector
1 2 (6.25%) Social Skills
2 1 (3.13%) Analytical Skills
2 1 (3.13%) Back Office
2 1 (3.13%) Influencing Skills
2 1 (3.13%) Presentation Skills
Job Titles
1 28 (87.50%) Architect
1 28 (87.50%) Service Architect
2 2 (6.25%) Data Engineer
3 1 (3.13%) Development Engineer
3 1 (3.13%) Python Data Engineer
3 1 (3.13%) Python Engineer
3 1 (3.13%) Service Level Manager
3 1 (3.13%) Service Manager
3 1 (3.13%) Software Development Engineer
3 1 (3.13%) Transformation Director
Miscellaneous
1 1 (3.13%) Algorithms
1 1 (3.13%) Enterprise Software
1 1 (3.13%) Management Information System
Processes & Methodologies
1 32 (100.00%) ITIL
2 30 (93.75%) Service Management
3 28 (87.50%) IT4IT
3 28 (87.50%) Service Design
4 23 (71.88%) Project Delivery
5 5 (15.63%) Impact Assessments
6 2 (6.25%) Acceptance Criteria
6 2 (6.25%) Service Catalogue
6 2 (6.25%) Six Sigma
7 1 (3.13%) Architecture Roadmap
7 1 (3.13%) Co-Creation
7 1 (3.13%) Contract Management
7 1 (3.13%) Data Modelling
7 1 (3.13%) Data Science
7 1 (3.13%) Decision-Making
7 1 (3.13%) ERP
7 1 (3.13%) ETL
7 1 (3.13%) IT Strategy
7 1 (3.13%) Problem-Solving
7 1 (3.13%) Project Management
Programming Languages
1 1 (3.13%) Python
1 1 (3.13%) SQL
Qualifications
1 28 (87.50%) Security Cleared
2 23 (71.88%) SC Cleared
3 4 (12.50%) DV Cleared
4 1 (3.13%) Computer Science Degree
4 1 (3.13%) Degree
Quality Assurance & Compliance
1 1 (3.13%) ISO 9001
1 1 (3.13%) ISO/IEC 27001
1 1 (3.13%) SLA
Vendors
1 2 (6.25%) Microsoft
2 1 (3.13%) Google
2 1 (3.13%) MicroStrategy