Support Officer Contracts in the UK excluding London

Support Officer
UK > UK excluding London

The median Support Officer daily rate in the UK excluding London is £225, according to job vacancies posted in the 6 months leading up to 2 August 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 Aug 2025
Same period 2024 Same period 2023
Rank 269 279 352
Rank change year-on-year +10 +73 +82
Contract jobs requiring a Support Officer 104 92 75
As % of all contract jobs advertised in the UK excluding London 0.68% 0.50% 0.34%
As % of the Job Titles category 0.75% 0.54% 0.36%
Number of daily rates quoted 48 63 52
10th Percentile £106 £144 £141
25th Percentile £160 £151 £169
Median daily rate (50th Percentile) £225 £270 £251
Median % change year-on-year -16.67% +7.46% +21.08%
75th Percentile £334 £338 £350
90th Percentile £388 £472 £400
UK median daily rate £256 £270 £325
% change year-on-year -5.09% -16.92% +44.44%
Number of hourly rates quoted 33 17 4
10th Percentile - £13.86 £13.63
25th Percentile £11.60 £14.85 £17.20
Median hourly rate £12.31 £15.96 £19.18
Median % change year-on-year -22.87% -16.79% +45.52%
75th Percentile £21.25 £16.00 £19.57
90th Percentile £24.53 £19.60 £20.28
UK median hourly rate £12.31 £15.96 £19.84
% change year-on-year -22.87% -19.56% +45.56%

All Contract IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 13,822 17,041 21,101
% of contract IT jobs with a recognized job title 90.38% 92.08% 94.70%
Number of daily rates quoted 8,467 10,446 14,301
10th Percentile £215 £219 £230
25th Percentile £363 £375 £388
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +2.04%
75th Percentile £575 £600 £600
90th Percentile £650 £680 £688
UK median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% -
Number of hourly rates quoted 1,205 1,801 1,170
10th Percentile £13.41 £13.86 £13.95
25th Percentile £16.50 £18.27 £17.72
Median hourly rate £25.15 £43.00 £39.03
Median % change year-on-year -41.51% +10.19% +85.83%
75th Percentile £55.00 £65.00 £65.00
90th Percentile £75.00 £75.00 £77.00
UK median hourly rate £25.15 £43.00 £42.50
% change year-on-year -41.51% +1.18% +65.50%

Support Officer
Job Vacancy Trend in the UK excluding London

Job postings that featured Support Officer in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Support Officer in the UK excluding London

Support Officer
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Support Officer in the UK excluding London.

Daily rate trend for Support Officer in the UK excluding London

Support Officer
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Support Officer in the UK excluding London over the 6 months to 2 August 2025.

Daily rate histogram for Support Officer in the UK excluding London

Support Officer
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Support Officer in the UK excluding London.

Hourly rate trend for Support Officer in the UK excluding London

Support Officer
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Support Officer in the UK excluding London over the 6 months to 2 August 2025.

Hourly rate histogram for Support Officer in the UK excluding London

Support Officer
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Officer within the UK excluding London region over the 6 months to 2 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South West +35 21 £250 -44.13% 5
North of England +2 21 £213 -27.35% 9
Midlands +3 20 £113 -65.38% 7
West Midlands +3 15 £113 -67.86% 3
East of England +12 13 £175 +59.09% 3
South East +18 12 £212 -38.89% 8
Yorkshire -1 9 £213 -21.30% 6
Northern Ireland -7 8 - - 4
Scotland -32 8 £226 +45.06%
North East - 7 - -
East Midlands 0 5 - - 4
North West -5 5 - - 3
Wales - 1 £225 - 1
Support Officer
UK

Support Officer Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 2 August 2025, Support Officer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Support Officer in the job title.

1 65 (62.50%) Social Skills
2 36 (34.62%) Microsoft
3 35 (33.65%) Problem-Solving
4 26 (25.00%) Customer Service
5 23 (22.12%) Microsoft 365
5 23 (22.12%) Active Directory
5 23 (22.12%) Public Sector
6 22 (21.15%) Windows
7 20 (19.23%) Local Government
8 19 (18.27%) Project Management
9 18 (17.31%) Organisational Skills
10 16 (15.38%) Microsoft Office
10 16 (15.38%) Finance
11 15 (14.42%) Azure
11 15 (14.42%) GDPR
12 13 (12.50%) Collaborative Working
12 13 (12.50%) Legal
13 12 (11.54%) ITIL
13 12 (11.54%) SharePoint
13 12 (11.54%) Entra ID
14 11 (10.58%) Microsoft Excel
14 11 (10.58%) Firewall
14 11 (10.58%) Service Delivery
15 10 (9.62%) Law
15 10 (9.62%) Windows Server 2016
16 9 (8.65%) Data Security
16 9 (8.65%) Logistics
16 9 (8.65%) SQL
16 9 (8.65%) PRINCE2
16 9 (8.65%) Data Protection

Support Officer Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (11.54%) SharePoint
2 2 (1.92%) Confluence
Applications
1 16 (15.38%) Microsoft Office
2 11 (10.58%) Microsoft Excel
3 3 (2.88%) Microsoft PowerPoint
3 3 (2.88%) Microsoft Project
4 2 (1.92%) Spreadsheet
Business Applications
1 4 (3.85%) NEC Housing
Cloud Services
1 23 (22.12%) Microsoft 365
2 15 (14.42%) Azure
3 12 (11.54%) Entra ID
4 2 (1.92%) Power Platform
5 1 (0.96%) Azure DevOps
5 1 (0.96%) IaaS
5 1 (0.96%) SaaS
5 1 (0.96%) Smartsheet
Communications & Networking
1 11 (10.58%) Firewall
2 6 (5.77%) VPN
3 5 (4.81%) DNS
3 5 (4.81%) Remote Desktop
3 5 (4.81%) TCP/IP
4 1 (0.96%) Broadband
4 1 (0.96%) Internet
4 1 (0.96%) SD-WAN
4 1 (0.96%) WAN
4 1 (0.96%) Wi-Fi
Database & Business Intelligence
1 2 (1.92%) Power BI
1 2 (1.92%) Relational Database
2 1 (0.96%) Electronic Patient Records
2 1 (0.96%) Oracle Reports
Development Applications
1 4 (3.85%) JIRA
General
1 65 (62.50%) Social Skills
2 23 (22.12%) Public Sector
3 20 (19.23%) Local Government
4 18 (17.31%) Organisational Skills
5 16 (15.38%) Finance
6 13 (12.50%) Legal
7 10 (9.62%) Law
8 8 (7.69%) Analytical Skills
9 7 (6.73%) Police
10 4 (3.85%) Inclusion and Diversity
11 2 (1.92%) Documentation Skills
12 1 (0.96%) Military
12 1 (0.96%) Presentation Skills
12 1 (0.96%) Telecoms
Miscellaneous
1 8 (7.69%) Management Information System
2 5 (4.81%) Driving Licence
2 5 (4.81%) Self-Motivation
3 4 (3.85%) Freedom of Information
3 4 (3.85%) Molecular Biology
4 1 (0.96%) Cyber Defence
4 1 (0.96%) Data Protection Act
4 1 (0.96%) NHS
4 1 (0.96%) Onboarding
4 1 (0.96%) Team-Oriented Environment
Operating Systems
1 22 (21.15%) Windows
2 10 (9.62%) Windows Server 2016
3 6 (5.77%) Android
3 6 (5.77%) Windows Server
4 5 (4.81%) Windows 10
4 5 (4.81%) Windows Server 2012
Processes & Methodologies
1 35 (33.65%) Problem-Solving
2 26 (25.00%) Customer Service
3 19 (18.27%) Project Management
4 13 (12.50%) Collaborative Working
5 12 (11.54%) ITIL
6 11 (10.58%) Service Delivery
7 9 (8.65%) Data Protection
7 9 (8.65%) Data Security
7 9 (8.65%) Logistics
7 9 (8.65%) PRINCE2
8 8 (7.69%) Project Delivery
9 7 (6.73%) Coaching
9 7 (6.73%) Stakeholder Engagement
10 6 (5.77%) Benchmarking
10 6 (5.77%) Document Management
11 5 (4.81%) Agile
11 5 (4.81%) CRM
11 5 (4.81%) Cybersecurity
11 5 (4.81%) Data Management
11 5 (4.81%) Stakeholder Management
Programming Languages
1 9 (8.65%) SQL
Qualifications
1 7 (6.73%) BPSS Clearance
1 7 (6.73%) DBS Check
2 6 (5.77%) HND
3 5 (4.81%) Security Cleared
4 4 (3.85%) Degree
5 1 (0.96%) HNC
5 1 (0.96%) SC Cleared
Quality Assurance & Compliance
1 15 (14.42%) GDPR
2 8 (7.69%) PMO
3 6 (5.77%) Data Quality
4 5 (4.81%) Accessibility
5 1 (0.96%) QA
5 1 (0.96%) SLA
System Software
1 23 (22.12%) Active Directory
2 5 (4.81%) Hyper-V
2 5 (4.81%) Terminal Services
2 5 (4.81%) VMware Infrastructure
Systems Management
1 6 (5.77%) Microsoft Intune
Vendors
1 36 (34.62%) Microsoft
2 6 (5.77%) Citrix
2 6 (5.77%) VMware
3 5 (4.81%) NEC
4 2 (1.92%) Oracle
5 1 (0.96%) CheckPoint
5 1 (0.96%) Northgate
5 1 (0.96%) SAP