Support Officer Job Trends in the UK excluding London

Support Officer
UK > UK excluding London

The median Support Officer salary in the UK excluding London is £28,000 per year, according to job vacancies posted during the 6 months leading to 30 December 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Dec 2025
Same period 2024 Same period 2023
Rank 434 549 520
Rank change year-on-year +115 -29 +211
Permanent jobs requiring a Support Officer 89 30 28
As % of all permanent jobs in the UK excluding London 0.21% 0.080% 0.091%
As % of the Job Titles category 0.23% 0.086% 0.095%
Number of salaries quoted 75 19 27
10th Percentile £24,000 £29,300 £24,600
25th Percentile £26,250 £30,000 £26,000
Median annual salary (50th Percentile) £28,000 £32,264 £29,625
Median % change year-on-year -13.22% +8.91% +23.29%
75th Percentile £35,000 £45,000 £32,125
90th Percentile £41,750 £53,500 £36,290
UK median annual salary £29,270 £32,500 £30,000
% change year-on-year -9.94% +8.33% +7.12%

All Permanent IT Job Roles
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 37,994 34,827 29,365
% of permanent jobs with a recognized job title 90.35% 93.37% 95.29%
Number of salaries quoted 23,048 17,337 22,235
10th Percentile £28,000 £31,250 £28,000
25th Percentile £34,750 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% -4.76%
75th Percentile £65,000 £68,750 £66,250
90th Percentile £80,000 £82,500 £80,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -

Support Officer
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings featuring 'Support Officer' in the job title relative to all permanent IT jobs advertised in the UK excluding London.

Support Officer job vacancy trend in the UK excluding London

Support Officer
Salary Trend in the UK excluding London

Salary distribution trend for Support Officer job vacancies in the UK excluding London.

Salary distribution trend for Support Officer job vacancies in the UK excluding London

Support Officer
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Support Officer in the UK excluding London over the 6 months to 30 December 2025.

Salary histogram for Support Officer in the UK excluding London

Support Officer
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Officer within the UK excluding London region over the 6 months to 30 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +48 30 £30,000 -33.33% 3
Midlands +39 25 £26,800 -47.70% 1
West Midlands +33 19 £24,000 -42.68% 1
North West +40 17 £32,500 -27.78% 2
Yorkshire - 13 £28,000 - 1
South East +41 12 £26,500 -41.11% 4
East of England - 11 £38,500 - 3
South West +15 6 £27,000 -10.00% 5
East Midlands -8 6 £30,000 -86.67%
Scotland +18 5 £27,000 - 6
Support Officer
UK

Support Officer Skill Set
Top 30 Co-Occurring Skills & Capabilities in the UK excluding London

For the 6 months to 30 December 2025, Support Officer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Support Officer in the job title.

1 41 (46.07%) Microsoft
2 32 (35.96%) Problem-Solving
3 30 (33.71%) Microsoft 365
4 21 (23.60%) Microsoft Excel
4 21 (23.60%) Windows
5 18 (20.22%) Degree
6 17 (19.10%) PRINCE2
7 16 (17.98%) Continuous Improvement
8 14 (15.73%) Agile
8 14 (15.73%) Business Intelligence
8 14 (15.73%) Project Governance
9 13 (14.61%) Power BI
9 13 (14.61%) Power Platform
10 12 (13.48%) PMO
10 12 (13.48%) Project Management
11 11 (12.36%) Cybersecurity
11 11 (12.36%) Entra ID
11 11 (12.36%) Microsoft Office
11 11 (12.36%) Microsoft PowerPoint
12 10 (11.24%) Project Delivery
12 10 (11.24%) SharePoint
13 9 (10.11%) Budget Management
13 9 (10.11%) Cost Control
13 9 (10.11%) CRM
13 9 (10.11%) Cyber Essentials
13 9 (10.11%) Document Management
13 9 (10.11%) Order Management
13 9 (10.11%) Process Improvement
14 8 (8.99%) Wi-Fi
15 7 (7.87%) A+ Certification

Support Officer Skill Set
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (11.24%) SharePoint
2 7 (7.87%) Microsoft Exchange
3 5 (5.62%) Confluence
3 5 (5.62%) WordPress
Applications
1 21 (23.60%) Microsoft Excel
2 11 (12.36%) Microsoft Office
2 11 (12.36%) Microsoft PowerPoint
3 7 (7.87%) Microsoft Project
4 1 (1.12%) Spreadsheet
Cloud Services
1 30 (33.71%) Microsoft 365
2 13 (14.61%) Power Platform
3 11 (12.36%) Entra ID
4 5 (5.62%) Cloud Computing
4 5 (5.62%) Dynamics 365
4 5 (5.62%) OneDrive
4 5 (5.62%) Power Automate
Communications & Networking
1 8 (8.99%) Wi-Fi
2 5 (5.62%) DHCP
3 4 (4.49%) DNS
3 4 (4.49%) iSCSI
3 4 (4.49%) Network Security
3 4 (4.49%) VPN
3 4 (4.49%) Wireless
4 2 (2.25%) TCP/IP
5 1 (1.12%) VoIP
Database & Business Intelligence
1 13 (14.61%) Power BI
2 2 (2.25%) GIS
Development Applications
1 5 (5.62%) JIRA
General
1 26 (29.21%) Social Skills
2 20 (22.47%) Finance
3 15 (16.85%) Organisational Skills
4 11 (12.36%) Analytical Skills
5 9 (10.11%) Inclusion and Diversity
5 9 (10.11%) Military
6 7 (7.87%) Telecoms
7 5 (5.62%) Retail
8 4 (4.49%) French Language
9 1 (1.12%) Fire and Rescue
9 1 (1.12%) Legal
9 1 (1.12%) Welsh Language
Libraries, Frameworks & Software Standards
1 5 (5.62%) HTML
Miscellaneous
1 13 (14.61%) Onboarding
2 5 (5.62%) Driving Licence
2 5 (5.62%) Video Conferencing
3 4 (4.49%) EPoS
3 4 (4.49%) Web Conferencing
4 3 (3.37%) Self-Motivation
5 1 (1.12%) LLPG
5 1 (1.12%) Management Information System
5 1 (1.12%) Smartphone
5 1 (1.12%) Social Media
5 1 (1.12%) Wiki
Operating Systems
1 21 (23.60%) Windows
2 7 (7.87%) Windows 10
Processes & Methodologies
1 32 (35.96%) Problem-Solving
2 17 (19.10%) PRINCE2
3 16 (17.98%) Continuous Improvement
4 14 (15.73%) Agile
4 14 (15.73%) Business Intelligence
4 14 (15.73%) Project Governance
5 12 (13.48%) Project Management
6 11 (12.36%) Cybersecurity
7 10 (11.24%) Project Delivery
8 9 (10.11%) Budget Management
8 9 (10.11%) Cost Control
8 9 (10.11%) CRM
8 9 (10.11%) Document Management
8 9 (10.11%) Order Management
8 9 (10.11%) Process Improvement
9 7 (7.87%) Budget Control
9 7 (7.87%) Budgeting and Forecasting
9 7 (7.87%) Change Management
9 7 (7.87%) Financial Analysis
10 6 (6.74%) Business Case
Programming Languages
1 1 (1.12%) PowerShell
1 1 (1.12%) SQL
1 1 (1.12%) T-SQL
Qualifications
1 18 (20.22%) Degree
2 7 (7.87%) A+ Certification
3 4 (4.49%) HNC
3 4 (4.49%) HND
4 3 (3.37%) PRINCE2 Practitioner
4 3 (3.37%) SC Cleared
4 3 (3.37%) Security Cleared
5 2 (2.25%) DBS Check
5 2 (2.25%) Microsoft Certification
6 1 (1.12%) Numerate Degree
Quality Assurance & Compliance
1 12 (13.48%) PMO
2 9 (10.11%) Cyber Essentials
3 5 (5.62%) Cyber Essentials PLUS
4 4 (4.49%) Data Quality
5 2 (2.25%) P3O
6 1 (1.12%) QA
System Software
1 6 (6.74%) Active Directory
2 5 (5.62%) Hyper-V
3 1 (1.12%) VMware Infrastructure
Systems Management
1 7 (7.87%) Microsoft Intune
Vendors
1 41 (46.07%) Microsoft
2 4 (4.49%) Aruba
2 4 (4.49%) Cisco
2 4 (4.49%) HP
2 4 (4.49%) Meraki
3 3 (3.37%) Openreach
4 2 (2.25%) Apple
5 1 (1.12%) VMware