Desktop Support Technician Contracts

Desktop Support Technician
UK

The median Desktop Support Technician daily rate in the UK is £128 according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 563 682 845
Rank change year-on-year +119 +163 -160
Contract jobs requiring a Desktop Support Technician 15 34 22
As % of all contract jobs advertised in the UK 0.035% 0.058% 0.025%
As % of the Job Titles category 0.037% 0.061% 0.026%
Number of daily rates quoted 13 30 9
10th Percentile - £135 £161
25th Percentile £123 £141 £168
Median daily rate (50th Percentile) £128 £221 £185
Median % change year-on-year -42.37% +19.59% -24.10%
75th Percentile £144 £245 £195
90th Percentile £244 £250 £210
UK excluding London median daily rate £130 £193 £188
% change year-on-year -32.47% +2.67% -28.57%
Number of hourly rates quoted 1 1 3
10th Percentile - - £21.45
25th Percentile - - £25.13
Median hourly rate £16.00 £20.93 £32.50
Median % change year-on-year -23.55% -35.60% +97.21%
75th Percentile - - £41.88
90th Percentile - - £46.75
UK excluding London median hourly rate £16.00 £20.93 £19.00
% change year-on-year -23.55% +10.16% +8.57%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,246 55,892 84,695
% of contract IT jobs with a recognized job title 92.74% 94.62% 95.45%
Number of daily rates quoted 26,216 39,044 59,517
10th Percentile £279 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,676 1,569 2,074
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.25 £15.72
Median hourly rate £36.50 £45.00 £23.91
Median % change year-on-year -18.89% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.50 £76.00 £64.60
UK excluding London median hourly rate £40.00 £42.16 £19.52
% change year-on-year -5.11% +115.96% +2.74%

Desktop Support Technician
Job Vacancy Trend

Job postings that featured Desktop Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Technician in the UK

Desktop Support Technician
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Desktop Support Technician.

Daily rate trend for Desktop Support Technician in the UK

Desktop Support Technician
Daily Rate Histogram

Daily rate distribution for jobs citing Desktop Support Technician over the 6 months to 6 May 2024.

Daily rate histogram for Desktop Support Technician in the UK

Desktop Support Technician
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Desktop Support Technician.

Hourly rate trend for Desktop Support Technician in the UK

Desktop Support Technician
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Technician within the UK over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +102 14 £128 -43.33%
UK excluding London +45 9 £130 -32.47%
London +107 6 £125 -45.05%
North of England +28 3 £128 -43.33%
North West - 3 £128 -
Midlands +30 2 £213 +57.41%
South East +22 2 £130 -
West Midlands - 2 £213 -
Work from Home +130 1 £133 -49.33%
South West +21 1 £143 -43.00%
Wales +9 1 £213 +11.84%

Desktop Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 6 May 2024, Desktop Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Desktop Support Technician in the job title.

1 13 (86.67%) Windows
2 6 (40.00%) Active Directory
3 5 (33.33%) Microsoft
3 5 (33.33%) Asset Management
3 5 (33.33%) Video Conferencing
3 5 (33.33%) Microsoft 365
4 4 (26.67%) iPhone
4 4 (26.67%) Microsoft Office
4 4 (26.67%) Social Skills
5 3 (20.00%) Aviation
5 3 (20.00%) Customer Service
5 3 (20.00%) LAN
5 3 (20.00%) WAN
5 3 (20.00%) Logistics
5 3 (20.00%) ServiceNow
5 3 (20.00%) Root Cause Analysis
5 3 (20.00%) Windows Server
6 2 (13.33%) Windows 10
6 2 (13.33%) Apple iOS
6 2 (13.33%) Degree
6 2 (13.33%) Microsoft Exchange
7 1 (6.67%) SLA
7 1 (6.67%) ITIL
7 1 (6.67%) E-Commerce
7 1 (6.67%) Mac OS X
7 1 (6.67%) Apple
7 1 (6.67%) X-Windows
7 1 (6.67%) Wi-Fi
7 1 (6.67%) Wireless
7 1 (6.67%) JIRA

Desktop Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (13.33%) Microsoft Exchange
Applications
1 4 (26.67%) Microsoft Office
Cloud Services
1 5 (33.33%) Microsoft 365
2 1 (6.67%) Google Sheets
2 1 (6.67%) SaaS
2 1 (6.67%) Slack
Communications & Networking
1 3 (20.00%) LAN
1 3 (20.00%) WAN
2 1 (6.67%) Remote Desktop
2 1 (6.67%) WebEx
2 1 (6.67%) Wi-Fi
2 1 (6.67%) Wireless
Development Applications
1 1 (6.67%) JIRA
General
1 4 (26.67%) Social Skills
2 3 (20.00%) Aviation
3 1 (6.67%) Retail
Libraries, Frameworks & Software Standards
1 1 (6.67%) X-Windows
Miscellaneous
1 5 (33.33%) Video Conferencing
2 4 (26.67%) iPhone
3 1 (6.67%) Enterprise Software
3 1 (6.67%) Onboarding
Operating Systems
1 13 (86.67%) Windows
2 3 (20.00%) Windows Server
3 2 (13.33%) Apple iOS
3 2 (13.33%) Windows 10
4 1 (6.67%) Android
4 1 (6.67%) Mac OS
4 1 (6.67%) Mac OS X
4 1 (6.67%) Windows 7
Processes & Methodologies
1 5 (33.33%) Asset Management
2 3 (20.00%) Customer Service
2 3 (20.00%) Logistics
2 3 (20.00%) Root Cause Analysis
3 1 (6.67%) Computer Science
3 1 (6.67%) E-Commerce
3 1 (6.67%) ITIL
3 1 (6.67%) Mobile Device Management
3 1 (6.67%) Problem-Solving
3 1 (6.67%) Software Distribution
3 1 (6.67%) Ticket Management
3 1 (6.67%) Time Management
Qualifications
1 2 (13.33%) Degree
2 1 (6.67%) Computer Science Degree
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 6 (40.00%) Active Directory
Systems Management
1 1 (6.67%) Jamf Pro
1 1 (6.67%) SCCM
Vendors
1 5 (33.33%) Microsoft
2 3 (20.00%) ServiceNow
3 1 (6.67%) Apple
3 1 (6.67%) Google
3 1 (6.67%) Workday