Period
to 18 November 2017

The median contractor rate for a Desktop Support Technician was £150 per day in advertised job vacancies during the 6 months to 18 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Technician
UK
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 871 865 866
Rank change year-on-year -6 +1 -41
Contract jobs requiring a Desktop Support Technician 18 21 38
As % of all contract IT jobs advertised in the UK 0.018% 0.020% 0.033%
As % of the Job Titles category 0.019% 0.021% 0.035%
Number of daily rates quoted 7 6 20
UK median daily rate £150 £175 £119
Median daily rate % change year-on-year -14.29% +47.37% -30.15%
10th Percentile £126 £110 £108
90th Percentile £302 £226 £187
UK excluding London median daily rate £158 £164 £125
% change year-on-year -3.82% +31.00% -28.57%
Number of hourly rates quoted 3 7 9
UK median hourly rate £12.50 £14.50 £16.00
Median hourly rate % change year-on-year -13.79% -9.38% +6.67%
10th Percentile £10.82 £12.60 £11.00
90th Percentile £15.41 £16.68 £16.40
UK excluding London median hourly rate £12.50 £14.25 £16.00
% change year-on-year -12.28% -10.94% +6.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96790 100139 109026
% of contract IT jobs with a recognized job title 94.81% 94.77% 94.89%
Number of daily rates quoted 63814 65329 69364
UK median daily rate £448 £425 £400
Median daily rate % change year-on-year +5.29% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £392 £375
% change year-on-year +1.98% +4.60% +4.17%
Number of hourly rates quoted 2894 3317 4130
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.25 £45.00
UK excluding London median hourly rate £17.74 £17.50 £17.50
% change year-on-year +1.37% - +8.29%

Desktop Support Technician
Job Vacancy Trend

Job postings that featured Desktop Support Technician in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Desktop Support Technician in the UK

Desktop Support Technician
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Technician.

Contractor daily rate trend for Desktop Support Technician in the UK

Desktop Support Technician
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support Technician over the 6 months to 18 November 2017.

Contractor daily rate histogram for Desktop Support Technician in the UK

Desktop Support Technician
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Technician.

Contractor hourly rate trend for Desktop Support Technician in the UK

Desktop Support Technician
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Technician within the UK over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +39 16 £140 -20.00% 3
UK excluding London +33 13 £158 -3.82% 3
South West +16 5 - -
London -9 5 £130 -26.76% 1
West Midlands +34 2 £275 +46.67%
Midlands +23 2 £275 +46.67%
South East +13 2 £120 - 1
Scotland - 2 £165 -
North of England +65 1 - -
East of England -20 1 £150 +30.43% 1
North West - 1 - -

Desktop Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 November 2017, Desktop Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Technician in the job title.

1 11 (61.11%) Windows
2 8 (44.44%) Active Directory
3 7 (38.89%) Office 365
4 6 (33.33%) Microsoft
4 6 (33.33%) Windows 7
5 5 (27.78%) Windows 10
6 3 (16.67%) Analytical Skills
6 3 (16.67%) DBS Check
6 3 (16.67%) Migration
6 3 (16.67%) Windows XP
6 3 (16.67%) Mac OS X
6 3 (16.67%) SCCM
7 2 (11.11%) SC Cleared
7 2 (11.11%) Security Cleared
7 2 (11.11%) Smartphone
7 2 (11.11%) Apple
7 2 (11.11%) Microsoft Office
7 2 (11.11%) ITIL
7 2 (11.11%) Windows Server
8 1 (5.56%) Windows 8
8 1 (5.56%) Mentoring
8 1 (5.56%) Security Management
8 1 (5.56%) VMware
8 1 (5.56%) Microsoft App-V
8 1 (5.56%) AppSense
8 1 (5.56%) SQL
8 1 (5.56%) SQL Server
8 1 (5.56%) IIS
8 1 (5.56%) Apache
8 1 (5.56%) Microsoft Excel

Desktop Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Apache
1 1 (5.56%) IIS
1 1 (5.56%) SharePoint
Applications
1 2 (11.11%) Microsoft Office
2 1 (5.56%) Microsoft Excel
Cloud Services
1 7 (38.89%) Office 365
Communications & Networking
1 1 (5.56%) Network Security
1 1 (5.56%) VoIP
Database & Business Intelligence
1 1 (5.56%) SQL Server
1 1 (5.56%) SQL Server 2005
General
1 1 (5.56%) Banking
1 1 (5.56%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (5.56%) Software Packaging
Miscellaneous
1 3 (16.67%) Analytical Skills
2 2 (11.11%) Smartphone
Operating Systems
1 11 (61.11%) Windows
2 6 (33.33%) Windows 7
3 5 (27.78%) Windows 10
4 3 (16.67%) Mac OS X
4 3 (16.67%) Windows XP
5 2 (11.11%) Windows Server
6 1 (5.56%) Apple iOS
6 1 (5.56%) Mac OS
6 1 (5.56%) Windows 8
Processes & Methodologies
1 3 (16.67%) Migration
2 2 (11.11%) ITIL
3 1 (5.56%) Incident Management
3 1 (5.56%) Mentoring
3 1 (5.56%) Performance Management
3 1 (5.56%) Project Management
3 1 (5.56%) Security Management
3 1 (5.56%) Stakeholder Engagement
3 1 (5.56%) Time Management
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 3 (16.67%) DBS Check
2 2 (11.11%) SC Cleared
2 2 (11.11%) Security Cleared
3 1 (5.56%) Degree
System Software
1 8 (44.44%) Active Directory
2 1 (5.56%) Microsoft App-V
2 1 (5.56%) VMware Infrastructure
Systems Management
1 3 (16.67%) SCCM
2 1 (5.56%) McAfee ePO
Vendors
1 6 (33.33%) Microsoft
2 2 (11.11%) Apple
3 1 (5.56%) AppSense
3 1 (5.56%) Citrix
3 1 (5.56%) LANDesk
3 1 (5.56%) McAfee
3 1 (5.56%) VMware