Period
to 18 January 2018

The median contractor rate for a Desktop Support Technician was £140 per day in advertised job vacancies during the 6 months to 18 January 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support Technician
UK
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 850 851 846
Rank change year-on-year +1 -5 -34
Contract jobs requiring a Desktop Support Technician 26 19 35
As % of all contract IT jobs advertised in the UK 0.026% 0.020% 0.033%
As % of the Job Titles category 0.027% 0.021% 0.034%
Number of daily rates quoted 15 5 20
UK median daily rate £140 £163 £148
Median daily rate % change year-on-year -13.85% +9.80% -1.33%
10th Percentile £120 £111 £110
90th Percentile £288 £228 £242
UK excluding London median daily rate £140 £150 £148
% change year-on-year -6.67% +1.35% +5.71%
Number of hourly rates quoted 5 8 5
UK median hourly rate £13.50 £15.00 £16.00
Median hourly rate % change year-on-year -10.00% -6.25% +6.67%
UK excluding London median hourly rate £13.50 £15.00 £16.00
% change year-on-year -10.00% -6.25% +6.67%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 95,087 92,090 101,917
% of contract IT jobs with a recognized job title 94.80% 94.77% 94.96%
Number of daily rates quoted 63,169 60,120 64,967
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £260 £254 £250
90th Percentile £625 £600 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26% +2.70%
Number of hourly rates quoted 2,779 3,236 3,857
UK median hourly rate £18.50 £18.00 £18.52
Median hourly rate % change year-on-year +2.78% -2.81% +12.24%
10th Percentile £10.75 £10.50 £10.50
90th Percentile £47.83 £47.25 £47.25
UK excluding London median hourly rate £17.50 £17.50 £18.00
% change year-on-year - -2.78% +9.09%

Desktop Support Technician
Job Vacancy Trend

Job postings that featured Desktop Support Technician in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Desktop Support Technician in the UK

Desktop Support Technician
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support Technician.

Contractor daily rate trend for Desktop Support Technician in the UK

Desktop Support Technician
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Desktop Support Technician over the 6 months to 18 January 2018.

Contractor daily rate histogram for Desktop Support Technician in the UK

Desktop Support Technician
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support Technician.

Contractor hourly rate trend for Desktop Support Technician in the UK

Desktop Support Technician
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Technician within the UK over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 24 £140 -13.85% 6
UK excluding London +7 19 £140 -6.67% 5
South East -21 9 £140 - 3
London -27 7 £130 -20.00% 1
West Midlands +7 3 £275 +144.44%
Midlands +4 3 £275 +144.44% 1
North of England +39 2 £85 -66.00%
South West +16 2 - -
North West - 2 £85 -
Scotland - 2 £165 -
East of England - 1 £150 - 1

Desktop Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 January 2018, Desktop Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Technician in the job title.

1 18 (69.23%) Windows
2 14 (53.85%) Active Directory
3 8 (30.77%) Microsoft
3 8 (30.77%) Windows 7
4 7 (26.92%) Office 365
4 7 (26.92%) Microsoft Office
5 6 (23.08%) VoIP
5 6 (23.08%) Windows 10
6 5 (19.23%) Windows Server
6 5 (19.23%) SQL Server
6 5 (19.23%) IIS
6 5 (19.23%) Apache
6 5 (19.23%) VMware
6 5 (19.23%) SQL Server 2005
6 5 (19.23%) Network Security
6 5 (19.23%) VMware Infrastructure
7 4 (15.38%) Hyper-V
8 3 (11.54%) SCCM
8 3 (11.54%) Citrix
8 3 (11.54%) Mac OS X
8 3 (11.54%) ITIL
9 2 (7.69%) Microsoft Excel
9 2 (7.69%) DHCP
9 2 (7.69%) VPN
9 2 (7.69%) DNS
9 2 (7.69%) SLA
9 2 (7.69%) Telecoms
9 2 (7.69%) Ivanti
9 2 (7.69%) Problem Management
9 2 (7.69%) Incident Management

Desktop Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (19.23%) Apache
1 5 (19.23%) IIS
2 1 (3.85%) SharePoint
Applications
1 7 (26.92%) Microsoft Office
2 2 (7.69%) Microsoft Excel
3 1 (3.85%) Microsoft PowerPoint
Cloud Services
1 7 (26.92%) Office 365
Communications & Networking
1 6 (23.08%) VoIP
2 5 (19.23%) Network Security
3 2 (7.69%) DHCP
3 2 (7.69%) DNS
3 2 (7.69%) VPN
Database & Business Intelligence
1 5 (19.23%) SQL Server
1 5 (19.23%) SQL Server 2005
General
1 2 (7.69%) Telecoms
2 1 (3.85%) Banking
2 1 (3.85%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (3.85%) Software Packaging
Miscellaneous
1 2 (7.69%) Analytical Skills
1 2 (7.69%) iPhone
2 1 (3.85%) Blackberry
2 1 (3.85%) CMDB
2 1 (3.85%) Fat Client
2 1 (3.85%) iPad
2 1 (3.85%) Thin Client
Operating Systems
1 18 (69.23%) Windows
2 8 (30.77%) Windows 7
3 6 (23.08%) Windows 10
4 5 (19.23%) Windows Server
5 3 (11.54%) Mac OS X
6 2 (7.69%) Apple iOS
7 1 (3.85%) Android
7 1 (3.85%) Linux
7 1 (3.85%) Windows 8
7 1 (3.85%) Windows XP
Processes & Methodologies
1 3 (11.54%) ITIL
2 2 (7.69%) Incident Management
2 2 (7.69%) Problem Management
3 1 (3.85%) Active Listening
3 1 (3.85%) Change Management
3 1 (3.85%) Configuration Management
3 1 (3.85%) Mentoring
3 1 (3.85%) Migration
3 1 (3.85%) Mobile Device Management
3 1 (3.85%) Performance Management
3 1 (3.85%) Project Management
3 1 (3.85%) Security Management
3 1 (3.85%) Stakeholder Engagement
Programming Languages
1 1 (3.85%) SQL
Qualifications
1 2 (7.69%) DBS Check
1 2 (7.69%) SC Cleared
1 2 (7.69%) Security Cleared
2 1 (3.85%) Degree
Quality Assurance & Compliance
1 2 (7.69%) SLA
System Software
1 14 (53.85%) Active Directory
2 5 (19.23%) VMware Infrastructure
3 4 (15.38%) Hyper-V
4 1 (3.85%) Microsoft App-V
4 1 (3.85%) Virtual Machines
Systems Management
1 3 (11.54%) SCCM
2 1 (3.85%) McAfee ePO
Vendors
1 8 (30.77%) Microsoft
2 5 (19.23%) VMware
3 3 (11.54%) Citrix
4 2 (7.69%) Ivanti
5 1 (3.85%) Apple
5 1 (3.85%) McAfee