The median annual salary for a Desktop Support Technician was £24,000 in advertised job vacancies during the 3 months to 25 April 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support Technician
UK
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 841 922 945
Rank change year-on-year +81 +23  
Permanent jobs requiring a Desktop Support Technician 21 25 28
As % of all permanent IT jobs advertised in the UK 0.024% 0.024% 0.025%
As % of the Job Titles category 0.025% 0.025% 0.026%
Number of salaries quoted 20 18 26
Median salary £24,000 £24,995 £23,250
Median salary % change year-on-year -3.98% +7.50%  
90% offered a salary of more than £21,750 £18,500 £19,750
10% offered a salary of more than £30,800 £26,000 £33,750
UK excluding London median salary £24,000 £24,500 £22,000
% change year-on-year -2.04% +11.36%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 83035 100238 108608
As % of all permanent IT job vacancies advertised in the UK 96.29% 96.34% 96.56%
Number of salaries quoted 68947 84097 88662
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Desktop Support Technician
Job Vacancy Trend

The job posting trend of jobs advertised that featured Desktop Support Technician in the job title.

Job vacancy trend for Desktop Support Technician in the UK

Desktop Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Technician.

Salary trend for Desktop Support Technician in the UK

Desktop Support Technician
Salary Histogram

The salary distribution of IT jobs citing Desktop Support Technician over the 3 months to 25 April 2017.

Salary histogram for Desktop Support Technician in the UK

Desktop Support Technician
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Technician within the UK over the 3 months to 25 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +81 21 £24,000 -1.03% 4
East of England +28 11 £24,000 - 1
Hatfield +35 9 £24,000 - 1
Hertfordshire +26 9 £24,000 - 1
London +70 5 £29,250 +12.50% 2
South East +68 2 £18,500 - 1
Berkshire +32 2 £18,500 -4.21% 1
Maidenhead - 2 £18,500 - 1
West Midlands - 2 £23,000 -
City of London - 2 £29,250 -
Yorkshire +25 1 £25,500 +4.08%
Worcestershire - 1 £26,500 -
West Yorkshire - 1 £25,500 -
Essex - 1 £42,500 -
Cambridgeshire - 1 £29,500 -
Leeds - 1 £25,500 -
Evesham - 1 £26,500 -
Coventry - 1 £19,500 -

Desktop Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 25 April 2017, Desktop Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Desktop Support Technician in the job title.

1 33 (78.57%) Windows
2 28 (66.67%) Windows 7
3 25 (59.52%) Windows 8
3 25 (59.52%) Active Directory
4 20 (47.62%) SLA
5 17 (40.48%) Microsoft
6 9 (21.43%) Microsoft Office
7 7 (16.67%) ITIL
7 7 (16.67%) Office 365
8 6 (14.29%) Apple
8 6 (14.29%) Citrix
8 6 (14.29%) Android
9 4 (9.52%) Apple iOS
9 4 (9.52%) Smartphone
9 4 (9.52%) Wireless
9 4 (9.52%) C
9 4 (9.52%) Microsoft Excel
9 4 (9.52%) Driving Licence
10 3 (7.14%) Windows 10
10 3 (7.14%) Data Protection
10 3 (7.14%) ITIL Foundation Certificate
11 2 (4.76%) Line Management
11 2 (4.76%) Mobile App
11 2 (4.76%) Process Management
11 2 (4.76%) Spiceworks
11 2 (4.76%) VMware Infrastructure
11 2 (4.76%) SCCM
11 2 (4.76%) VMware
11 2 (4.76%) Windows XP
11 2 (4.76%) DHCP

Desktop Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.38%) Exchange Server 2010
1 1 (2.38%) MS Exchange
Applications
1 9 (21.43%) Microsoft Office
2 4 (9.52%) Microsoft Excel
3 1 (2.38%) Microsoft Project
3 1 (2.38%) MS Visio
Cloud Services
1 7 (16.67%) Office 365
Communications & Networking
1 4 (9.52%) Wireless
2 2 (4.76%) DHCP
2 2 (4.76%) DNS
3 1 (2.38%) Cisco ASA
3 1 (2.38%) LAN
3 1 (2.38%) MPLS
3 1 (2.38%) Network Security
3 1 (2.38%) Remote Desktop
3 1 (2.38%) VLAN
3 1 (2.38%) VPN
3 1 (2.38%) WAN
Database & Business Intelligence
1 1 (2.38%) SQL Server
General
1 2 (4.76%) Finance
2 1 (2.38%) Law
2 1 (2.38%) Legal
Miscellaneous
1 4 (9.52%) Driving Licence
1 4 (9.52%) Smartphone
2 2 (4.76%) Mobile App
3 1 (2.38%) Fat Client
3 1 (2.38%) Fintech
3 1 (2.38%) Thin Client
Operating Systems
1 33 (78.57%) Windows
2 28 (66.67%) Windows 7
3 25 (59.52%) Windows 8
4 6 (14.29%) Android
5 4 (9.52%) Apple iOS
6 3 (7.14%) Windows 10
7 2 (4.76%) Windows XP
8 1 (2.38%) Linux
8 1 (2.38%) Windows Mobile
8 1 (2.38%) Windows Server 2012
Processes & Methodologies
1 7 (16.67%) ITIL
2 3 (7.14%) Data Protection
3 2 (4.76%) Line Management
3 2 (4.76%) Process Management
4 1 (2.38%) Document Management
4 1 (2.38%) Incident Management
4 1 (2.38%) ITIL V3
4 1 (2.38%) QMS
4 1 (2.38%) Quality Management
Programming Languages
1 4 (9.52%) C
2 1 (2.38%) SQL
Qualifications
1 3 (7.14%) ITIL Foundation Certificate
2 1 (2.38%) Degree
2 1 (2.38%) ITIL Certification
2 1 (2.38%) MCP
2 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 20 (47.62%) SLA
System Software
1 25 (59.52%) Active Directory
2 2 (4.76%) VMware Infrastructure
Systems Management
1 2 (4.76%) SCCM
2 1 (2.38%) WSUS
Vendors
1 17 (40.48%) Microsoft
2 6 (14.29%) Apple
2 6 (14.29%) Citrix
3 2 (4.76%) Spiceworks
3 2 (4.76%) VMware
4 1 (2.38%) Cisco
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