The following table provides summary statistics for contract job vacancies with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK
Rank 171 153 113
Rank change year-on-year -18 -40  
Contract jobs citing SLA 676 843 1019
As % of all contract IT jobs advertised in the UK 1.51% 1.58% 1.89%
As % of the Quality Assurance & Compliance category 12.93% 14.19% 15.88%
Number of daily rates quoted 375 425 490
Median daily rate £350 £325 £310
Median daily rate % change year-on-year +7.69% +4.83%  
90% offered a daily rate of more than £122 £138 £122
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £345 £313 £300
% change year-on-year +10.40% +4.16%  
Number of hourly rates quoted 84 72 78
Median hourly rate £14.63 £15.00 £15.00
Median hourly rate % change year-on-year -2.50% -  
90% offered a hourly rate of more than £11.00 £9.71 £10.59
10% offered a hourly rate of more than £22.97 £35.10 £30.33
UK excluding London median hourly rate £14.38 £15.00 £14.50
% change year-on-year -4.16% +3.44%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
UK
Contract job vacancies with a requirement for quality assurance and compliance skills 5230 5941 6415
As % of all contract IT job vacancies advertised in the UK 11.64% 11.16% 11.87%
Number of daily rates quoted 3446 3773 3889
Median daily rate £450 £420 £400
Median daily rate % change year-on-year +7.14% +5.00%  
90% offered a daily rate of more than £265 £250 £230
10% offered a daily rate of more than £618 £585 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26%  
Number of hourly rates quoted 159 200 181
Median hourly rate £19.90 £38.75 £29.00
Median hourly rate % change year-on-year -48.64% +33.62%  
90% offered a hourly rate of more than £11.00 £13.00 £11.73
10% offered a hourly rate of more than £52.50 £61.00 £52.30
UK excluding London median hourly rate £19.90 £41.00 £29.00
% change year-on-year -51.46% +41.37%  

SLA
Job Vacancy Trend

The job posting trend of jobs advertised citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the UK

SLA
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA.

Contractor daily rate trend for SLA in the UK

SLA
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing SLA over the 3 months to 27 March 2017.

Contractor daily rate histogram for SLA in the UK

SLA
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA.

Contractor hourly rate trend for SLA in the UK

SLA
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing SLA over the 3 months to 27 March 2017.

Contractor hourly rate histogram for SLA in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 610 £350 +5.42% 230
London -6 206 £390 +11.42% 47
South East -52 149 £361 +31.36% 51
South West -7 50 £341 +22.97% 21
Yorkshire +43 45 £260 +116.66% 28
North West +17 42 £331 +32.50% 25
Berkshire -24 42 £419 +64.31% 7
East of England -33 39 £253 -36.87% 26
West Midlands -3 38 £388 -4.61% 19
City of London +1 32 £475 +54.47% 11
West Yorkshire +32 30 £275 +129.16% 19
Wales +21 28 £475 +245.45% 8
Bristol +8 28 £350 - 7
Buckinghamshire -14 28 £350 -14.11% 11
East Midlands +11 23 £250 -51.80% 7
Hampshire +5 23 £411 +21.85% 11
Milton Keynes -8 22 £350 -14.11% 10
Surrey -24 22 £390 +50.00% 8
Manchester +6 21 £225 -29.68% 15
Leeds +19 17 £425 +254.16% 8
North East 0 17 £300 +27.65% 8
Reading -16 16 £475 +108.79% 4
Tyne and Wear -2 15 £223 -5.31% 6
West Wales - 15 £488 -
Swansea - 15 £488 -
Nottinghamshire +17 13 £270 -43.15% 4
West Sussex +12 13 £369 +13.46% 2
Scotland +11 12 £281 -19.64% 10
South Wales +10 12 £183 +32.72% 7
Hertfordshire 0 12 £231 -55.95% 15

SLA
Top 30 Related IT Skills

For the 6 months to 27 March 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SLA.

1 558 (37.50%) ITIL
2 412 (27.69%) Windows
3 356 (23.92%) Microsoft
4 279 (18.75%) Service Management
5 251 (16.87%) Finance
5 251 (16.87%) Active Directory
6 214 (14.38%) MS Office
7 213 (14.31%) MS Excel
8 206 (13.84%) Service Delivery
9 173 (11.63%) Security Cleared
10 171 (11.49%) Cisco
11 168 (11.29%) Incident Management
12 163 (10.95%) Windows 7
12 163 (10.95%) Linux
13 143 (9.61%) Change Management
14 137 (9.21%) SC Cleared
15 135 (9.07%) Analytical Skills
16 124 (8.33%) VMware
17 121 (8.13%) Telecoms
18 117 (7.86%) Windows Server
19 111 (7.46%) HP
20 108 (7.26%) ITSM
21 105 (7.06%) Problem Management
22 104 (6.99%) Unix
23 102 (6.85%) SQL
24 99 (6.65%) Firewall
24 99 (6.65%) Project Management
25 92 (6.18%) Oracle
25 92 (6.18%) Data Centre
26 88 (5.91%) VMware Infrastructure

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (4.97%) MS Exchange
2 50 (3.36%) SharePoint
3 44 (2.96%) WebSphere
4 30 (2.02%) Blackberry Enterprise Server
5 27 (1.81%) Exchange Server 2010
5 27 (1.81%) IIS
6 25 (1.68%) Exchange Server 2007
6 25 (1.68%) Exchange Server 2013
7 23 (1.55%) Skype for Business
8 21 (1.41%) WebLogic
9 15 (1.01%) CMS
10 12 (0.81%) Oracle SOA Suite
11 10 (0.67%) WebLogic Portal
12 9 (0.60%) JBoss
13 7 (0.47%) Exchange Server 2003
13 7 (0.47%) IBM Domino
13 7 (0.47%) IBM Notes
13 7 (0.47%) Tuxedo
14 6 (0.40%) Apache
14 6 (0.40%) SAS
Applications
1 214 (14.38%) MS Office
2 213 (14.31%) MS Excel
3 73 (4.91%) MS PowerPoint
4 29 (1.95%) Spreadsheet
5 26 (1.75%) MS Visio
6 9 (0.60%) MS Project
7 3 (0.20%) Maya
8 2 (0.13%) InfoPath
9 1 (0.067%) Acrobat
9 1 (0.067%) Windchill
Business Applications
1 13 (0.87%) Remedy ITSM
2 9 (0.60%) Maximo
3 4 (0.27%) Dynamics CRM
3 4 (0.27%) Oracle EBS
3 4 (0.27%) Payment Gateway
3 4 (0.27%) SAP BPC
3 4 (0.27%) SAP Oil and Gas
4 3 (0.20%) Oracle EBS R12
4 3 (0.20%) Oracle ERP
4 3 (0.20%) Oracle Subledger Accounting
4 3 (0.20%) SAP MII
5 2 (0.13%) ION MarketView
5 2 (0.13%) Oracle Applications
5 2 (0.13%) Oracle E-Business Tax
5 2 (0.13%) Oracle Financials
5 2 (0.13%) SAP CO
5 2 (0.13%) SAP FI
5 2 (0.13%) SAP FI/CO
5 2 (0.13%) SAP Retail
5 2 (0.13%) SAP SD
Cloud Services
1 61 (4.10%) Office 365
2 55 (3.70%) IaaS
2 55 (3.70%) PaaS
3 49 (3.29%) Amazon AWS
4 46 (3.09%) SaaS
5 36 (2.42%) Microsoft Azure
6 26 (1.75%) AWS CloudFormation
7 6 (0.40%) Cloud Computing
7 6 (0.40%) SuccessFactors
8 5 (0.34%) IBM Cloud
8 5 (0.34%) SoftLayer
9 3 (0.20%) IBM PureFlex
9 3 (0.20%) IBM SmartCloud
9 3 (0.20%) Mimecast
10 2 (0.13%) Amazon EC2
10 2 (0.13%) GitHub
10 2 (0.13%) Yammer
11 1 (0.067%) Amazon S3
11 1 (0.067%) Google Analytics
11 1 (0.067%) Google App Engine
Communications & Networking
1 99 (6.65%) Firewall
2 87 (5.85%) DNS
3 70 (4.70%) WAN
4 58 (3.90%) Internet
5 57 (3.83%) VPN
6 55 (3.70%) DHCP
6 55 (3.70%) Wireless
7 51 (3.43%) TCP/IP
8 50 (3.36%) LAN
9 43 (2.89%) SAN
10 35 (2.35%) MPLS
11 33 (2.22%) VoIP
12 30 (2.02%) Network Security
13 25 (1.68%) Cisco ASA
13 25 (1.68%) Cisco Nexus
14 24 (1.61%) VLAN
15 23 (1.55%) BGP
16 21 (1.41%) 3G
16 21 (1.41%) OSPF
17 18 (1.21%) Ethernet
Database & Business Intelligence
1 54 (3.63%) SQL Server
2 42 (2.82%) Oracle Database
3 17 (1.14%) Oracle Database 10g
4 14 (0.94%) Oracle Reports
5 13 (0.87%) SQL Server 2008
6 11 (0.74%) Relational Database
6 11 (0.74%) SQL Server 2012
7 10 (0.67%) DB2
8 8 (0.54%) MongoDB
9 7 (0.47%) Big Data
9 7 (0.47%) BusinessObjects
10 6 (0.40%) Oracle BI Publisher
10 6 (0.40%) SQL Server Integration Services
10 6 (0.40%) SQL Server Reporting Services
11 5 (0.34%) DataStage
11 5 (0.34%) MySQL
11 5 (0.34%) Oracle Database 12c
11 5 (0.34%) RDBMS
12 4 (0.27%) SAP BW
13 3 (0.20%) Data Warehouse
Development Applications
1 13 (0.87%) JIRA
2 10 (0.67%) Subversion
3 6 (0.40%) Jenkins
4 5 (0.34%) Vagrant
5 4 (0.27%) MSI
6 3 (0.20%) NWDI
6 3 (0.20%) Visual Studio
7 2 (0.13%) JMeter
7 2 (0.13%) Selenium
7 2 (0.13%) Team Foundation Server
8 1 (0.067%) AdminStudio
8 1 (0.067%) Atlassian Bamboo
8 1 (0.067%) Git (software)
8 1 (0.067%) SQL Server Management Studio (SSMS)
8 1 (0.067%) StarTeam
8 1 (0.067%) TeamCity
8 1 (0.067%) Toad
8 1 (0.067%) Travis CI
8 1 (0.067%) VSS/SourceSafe
General
1 251 (16.87%) Finance
2 121 (8.13%) Telecoms
3 69 (4.64%) Banking
4 41 (2.76%) Retail
5 35 (2.35%) Legal
6 27 (1.81%) Billing
7 22 (1.48%) Law
8 19 (1.28%) Back Office
9 17 (1.14%) Front Office
9 17 (1.14%) Manufacturing
9 17 (1.14%) Marketing
10 16 (1.08%) Electronics
11 12 (0.81%) Advertising
12 11 (0.74%) Publishing
13 9 (0.60%) Financial Institution
13 9 (0.60%) Investment Banking
14 7 (0.47%) French Language
14 7 (0.47%) Local Government
15 5 (0.34%) Automotive
16 4 (0.27%) Korean Language
Job Titles
1 328 (22.04%) Analyst
2 125 (8.40%) Service Analyst
3 120 (8.06%) Support Engineer
4 112 (7.53%) Service Manager
5 109 (7.33%) Service Desk Analyst
6 104 (6.99%) Field Engineer
7 102 (6.85%) Support Analyst
8 88 (5.91%) 2nd Line Support
9 87 (5.85%) Field Service Engineer
10 64 (4.30%) Administrator
11 56 (3.76%) IT Engineer
12 54 (3.63%) Consultant
13 53 (3.56%) 2nd Line Engineer
14 52 (3.49%) 1st/2nd Line Support
14 52 (3.49%) IT Support
15 47 (3.16%) Network Engineer
16 46 (3.09%) Service Desk Support
17 45 (3.02%) 1st Line Support
17 45 (3.02%) Architect
17 45 (3.02%) IT Manager
Libraries, Frameworks & Software Standards
1 47 (3.16%) Web Services
2 25 (1.68%) XML
3 23 (1.55%) HTML
4 18 (1.21%) Hibernate
4 18 (1.21%) Java EE
4 18 (1.21%) Spring
5 16 (1.08%) .NET
5 16 (1.08%) JSF
6 15 (1.01%) J2EE
6 15 (1.01%) Middleware
7 12 (0.81%) AngularJS
8 11 (0.74%) JSP
9 9 (0.60%) XSLT
10 8 (0.54%) Ajax
10 8 (0.54%) EJB
10 8 (0.54%) Struts
10 8 (0.54%) XSL
11 7 (0.47%) Twitter Bootstrap
12 6 (0.40%) ASP.NET
12 6 (0.40%) FIX Protocol
Miscellaneous
1 135 (9.07%) Analytical Skills
2 92 (6.18%) Data Centre
3 76 (5.11%) Management Information System
4 38 (2.55%) CMDB
5 35 (2.35%) Blackberry
6 26 (1.75%) Smartphone
7 19 (1.28%) Driving Licence
7 19 (1.28%) Virtual Team
8 18 (1.21%) Computer Science
9 16 (1.08%) Tandem
10 15 (1.01%) NHS
10 15 (1.01%) RSA SecurID
11 13 (0.87%) Equities
12 12 (0.81%) Wiki
13 11 (0.74%) Mainframe
14 10 (0.67%) Clustering
14 10 (0.67%) EPoS
15 9 (0.60%) IPTV
15 9 (0.60%) Life Science
15 9 (0.60%) Video on Demand
Operating Systems
1 412 (27.69%) Windows
2 163 (10.95%) Linux
2 163 (10.95%) Windows 7
3 117 (7.86%) Windows Server
4 104 (6.99%) Unix
5 68 (4.57%) Windows XP
6 64 (4.30%) Windows Server 2012
7 61 (4.10%) Windows Server 2008
8 48 (3.23%) Android
9 42 (2.82%) AIX
10 40 (2.69%) Windows Server 2003
11 34 (2.28%) Windows 2000
12 30 (2.02%) Windows 10
13 29 (1.95%) Windows 8
14 24 (1.61%) Mac OS X
15 17 (1.14%) Red Hat Enterprise Linux
16 12 (0.81%) Apple iOS
16 12 (0.81%) Solaris
17 8 (0.54%) MVS
18 7 (0.47%) Windows NT
Processes & Methodologies
1 558 (37.50%) ITIL
2 279 (18.75%) Service Management
3 206 (13.84%) Service Delivery
4 168 (11.29%) Incident Management
5 143 (9.61%) Change Management
6 108 (7.26%) ITSM
7 105 (7.06%) Problem Management
8 99 (6.65%) Project Management
9 82 (5.51%) Agile Software Development
10 80 (5.38%) Continuous Improvement
11 78 (5.24%) ITIL V3
12 63 (4.23%) Migration
13 62 (4.17%) Release Management
14 61 (4.10%) CRM
15 59 (3.97%) Customer Requirements
15 59 (3.97%) Root Cause Analysis
16 57 (3.83%) Time Management
17 56 (3.76%) PRINCE2
17 56 (3.76%) Stakeholder Management
18 52 (3.49%) Service Design
Programming Languages
1 102 (6.85%) SQL
2 66 (4.44%) Java
3 32 (2.15%) PowerShell
4 29 (1.95%) PL/SQL
5 19 (1.28%) C
6 18 (1.21%) Perl
7 16 (1.08%) JavaScript
8 11 (0.74%) Bash Shell
8 11 (0.74%) Python
8 11 (0.74%) Ruby
9 10 (0.67%) C#
10 9 (0.60%) Shell Script
11 8 (0.54%) VB
12 7 (0.47%) C++
13 5 (0.34%) T-SQL
14 4 (0.27%) PHP
15 3 (0.20%) COBOL
15 3 (0.20%) Korn
15 3 (0.20%) VBScript
16 2 (0.13%) VBA
Qualifications
1 173 (11.63%) Security Cleared
2 137 (9.21%) SC Cleared
3 80 (5.38%) Cisco Certification
4 73 (4.91%) Degree
5 63 (4.23%) ITIL Certification
6 56 (3.76%) Microsoft Certification
7 52 (3.49%) CCNP
8 51 (3.43%) CCNA
9 29 (1.95%) DBS Check
10 26 (1.75%) MCSE
11 18 (1.21%) BPSS Clearance
12 15 (1.01%) DV Cleared
13 13 (0.87%) CCIP
13 13 (0.87%) ITIL Foundation Certificate
13 13 (0.87%) MCSA
14 12 (0.81%) ECDL
14 12 (0.81%) PMP
15 11 (0.74%) MCP
16 9 (0.60%) ISEB
16 9 (0.60%) JNCIA
Quality Assurance & Compliance
1 23 (1.55%) QA
2 21 (1.41%) PMO
3 20 (1.34%) Sarbanes-Oxley
4 17 (1.14%) ISO/IEC 27001
5 16 (1.08%) Disclosure Scotland
5 16 (1.08%) PCI DSS
6 5 (0.34%) Data Quality
7 4 (0.27%) JSP 440
8 3 (0.20%) ISO/IEC 20000
9 2 (0.13%) Cyber Essentials
9 2 (0.13%) MiFID
10 1 (0.067%) COBIT
10 1 (0.067%) COSHH
10 1 (0.067%) GMP
10 1 (0.067%) GxP
10 1 (0.067%) ISO 9001
10 1 (0.067%) ISO19770
10 1 (0.067%) ISO22301
10 1 (0.067%) ISO27002
System Software
1 251 (16.87%) Active Directory
2 88 (5.91%) VMware Infrastructure
3 32 (2.15%) Hyper-V
4 30 (2.02%) vSphere
5 19 (1.28%) Virtual Desktop
6 15 (1.01%) Oracle RAC
7 12 (0.81%) XenApp
8 10 (0.67%) VMware ESX
9 9 (0.60%) Microsoft App-V
10 8 (0.54%) Virtual Machines
11 7 (0.47%) Docker
11 7 (0.47%) ISA Server
11 7 (0.47%) SRDF
12 6 (0.40%) UAG
13 5 (0.34%) Forefront TMG
13 5 (0.34%) Terminal Services
13 5 (0.34%) vCloud
14 4 (0.27%) Firmware
14 4 (0.27%) XenDesktop
15 3 (0.20%) HDFS
Systems Management
1 60 (4.03%) SCCM
2 34 (2.28%) Ansible
3 29 (1.95%) Tivoli
4 27 (1.81%) Terraform
5 20 (1.34%) SCOM
6 15 (1.01%) Puppet
7 14 (0.94%) AirWatch
8 13 (0.87%) NetBackup
8 13 (0.87%) Tivoli Storage Manager
9 11 (0.74%) HP Data Protector
10 10 (0.67%) Opscode Chef
11 7 (0.47%) Cisco Prime
11 7 (0.47%) Control-M
11 7 (0.47%) Enterprise Manager Cloud Control
11 7 (0.47%) Netcool
11 7 (0.47%) Norton AntiVirus
12 6 (0.40%) ITRS Geneos
12 6 (0.40%) Thomson Reuters DACS
13 5 (0.34%) CA Wily
13 5 (0.34%) vRealize
Vendors
1 356 (23.92%) Microsoft
2 171 (11.49%) Cisco
3 124 (8.33%) VMware
4 111 (7.46%) HP
5 92 (6.18%) Oracle
6 67 (4.50%) Remedy
7 54 (3.63%) Citrix
8 49 (3.29%) Apple
8 49 (3.29%) SAP
9 44 (2.96%) ServiceNow
10 36 (2.42%) F5
11 33 (2.22%) CheckPoint
11 33 (2.22%) Huawei
11 33 (2.22%) IBM
12 32 (2.15%) Dell
12 32 (2.15%) Juniper
13 27 (1.81%) Avaya
14 25 (1.68%) LANDesk
14 25 (1.68%) NetApp
14 25 (1.68%) Nokia
Tonbridge, Kent
McGregor Boyall
Rate: £450.00 - £525.00 per day
Posted: 3 hours ago
London
Modis International
Rate: £320.00 - £340.00 per day
Posted: 3 days ago
Bristol, Avon
AMS contingency
Posted: 2 days ago
Cambridgeshire
Pure Resourcing Solutions
Rate: £10 - £15 per hour
Posted: 2 days ago
London
Experis Ltd
Rate: £300.00 - £340.00 per day
Posted: 2 days ago
City, London
Lorien Resourcing
Posted: 4 days ago
Edinburgh, Midlothian
Spring Technology
Posted: 5 days ago
Birmingham, West Midlands (County)
Opus Recruitment Solutions Ltd
Rate: £100 - £120 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £180 - £226 per day
Posted: 5 days ago
Gateshead
Hays Specialist Recruitment Ltd
Rate: £10.00 - £10.50 per hour
Posted: 7 days ago
Lichfield, Staffordshire
Spring Technology
Posted: 3 days ago
London
Lorien Resourcing
Rate: Market Rate
Posted: 3 days ago
Edinburgh, Midlothian
Spring Technology
Posted: 2 days ago
Abingdon
Sophos
Rate: Highly Competitive + bonus & benefits
Posted: 4 days ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Posted: 6 days ago
Sheffield, South Yorkshire
Capita Resourcing - IT Resourcing
Rate: £80 - £85 per day
Posted: 6 days ago
Woking
Recruitment Genius Ltd
Rate: £40000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
QUANTICA
Rate: market rates
Posted: 2 days ago
Tonbridge, Kent
Harvey Nash plc
Rate: £450 - £500 per day + none
Posted: 2 days ago
Chelmsford, Essex
Streamline Connections
Rate: £225 - £250 per day
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 6 days ago
Hertfordshire
Ocado Technology
Rate: Competitive + Excellent benefits
Posted: 12 days ago
Bristol, Avon
Experis Ltd
Rate: £150.00 - £165.00 per day
Posted: 4 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Rate: From £20,000 to £25,000 per annum Competitive salary & excellent benef
Posted: 18 days ago
West Midlands
Venn Group
Rate: £15 Per Hour
Posted: 4 days ago
Leyland, Lancashire
Progress Housing Group
Rate: From £21,655 to £25,478 per annum
Posted: 18 days ago