The following table provides summary statistics for contract job vacancies with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 3 months to 26 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
26 Mar 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
UK
Rank 179 155 111
Rank change year-on-year -24 -44  
Contract jobs citing SLA 681 843 1011
As % of all contract IT jobs advertised in the UK 1.52% 1.58% 1.90%
As % of the Quality Assurance & Compliance category 13.05% 14.19% 15.94%
Number of daily rates quoted 376 425 485
Median daily rate £350 £325 £310
Median daily rate % change year-on-year +7.69% +4.83%  
90% offered a daily rate of more than £130 £138 £123
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £350 £313 £300
% change year-on-year +12.00% +4.16%  
Number of hourly rates quoted 85 72 77
Median hourly rate £14.85 £15.00 £15.00
Median hourly rate % change year-on-year -1.00% -  
90% offered a hourly rate of more than £11.00 £9.71 £10.58
10% offered a hourly rate of more than £24.60 £35.10 £29.00
UK excluding London median hourly rate £14.50 £15.00 £14.50
% change year-on-year -3.33% +3.44%  

SLA is in the quality assurance and compliance skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for quality assurance and compliance skills.

Contract Quality Assurance & Compliance Skills
UK
Contract job vacancies with a requirement for quality assurance and compliance skills 5218 5940 6341
As % of all contract IT job vacancies advertised in the UK 11.67% 11.16% 11.92%
Number of daily rates quoted 3429 3773 3849
Median daily rate £450 £420 £400
Median daily rate % change year-on-year +7.14% +5.00%  
90% offered a daily rate of more than £263 £250 £230
10% offered a daily rate of more than £618 £585 £600
UK excluding London median daily rate £400 £400 £380
% change year-on-year - +5.26%  
Number of hourly rates quoted 160 200 176
Median hourly rate £20.00 £38.75 £27.50
Median hourly rate % change year-on-year -48.38% +40.90%  
90% offered a hourly rate of more than £11.00 £13.00 £11.72
10% offered a hourly rate of more than £52.50 £61.00 £50.50
UK excluding London median hourly rate £19.90 £41.00 £29.00
% change year-on-year -51.46% +41.37%  

SLA
Job Vacancy Trend

The job posting trend of jobs advertised citing SLA as a proportion of all contract or permanent IT jobs with a match in the Quality Assurance & Compliance category.

Job vacancy trend for SLA in the UK

SLA
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing SLA.

Contractor daily rate trend for SLA in the UK

SLA
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing SLA over the 3 months to 26 March 2017.

Contractor daily rate histogram for SLA in the UK

SLA
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA.

Contractor hourly rate trend for SLA in the UK

SLA
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing SLA over the 3 months to 26 March 2017.

Contractor hourly rate histogram for SLA in the UK

SLA
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the UK over the 3 months to 26 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 613 £350 +5.42% 230
London +5 207 £383 +9.28% 50
South East -44 148 £369 +34.09% 50
South West -7 51 £345 +24.32% 20
Yorkshire +41 45 £268 +122.91% 27
North West +20 42 £331 +32.50% 26
Berkshire -27 41 £419 +64.31% 7
West Midlands -5 40 £394 -3.07% 19
East of England -31 39 £255 -36.25% 27
City of London +2 32 £475 +54.47% 11
West Yorkshire +30 31 £275 +129.16% 18
Wales +23 29 £475 +245.45% 8
Bristol +6 28 £350 - 7
Buckinghamshire -16 28 £350 -14.11% 11
East Midlands +17 24 £313 -39.75% 6
Hampshire +3 24 £411 +21.85% 12
Surrey -18 23 £390 +50.00% 7
Milton Keynes -11 22 £350 -14.11% 10
Manchester +10 21 £225 -29.68% 15
Leeds +16 18 £425 +254.16% 8
North East -4 16 £300 +27.65% 7
Reading -19 16 £475 +108.79% 4
West Wales - 15 £488 -
Swansea - 15 £488 -
Nottinghamshire +19 14 £375 -21.05% 4
Tyne and Wear -4 14 £223 -5.31% 6
Scotland +13 13 £281 -19.64% 11
South Wales +12 13 £185 +34.54% 7
West Sussex +12 13 £369 +13.46% 2
Hertfordshire +2 12 £288 -45.23% 15

SLA
Top 30 Related IT Skills

For the 6 months to 26 March 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for SLA.

1 562 (37.69%) ITIL
2 413 (27.70%) Windows
3 360 (24.14%) Microsoft
4 278 (18.65%) Service Management
5 253 (16.97%) Active Directory
6 248 (16.63%) Finance
7 215 (14.42%) MS Office
8 214 (14.35%) MS Excel
9 206 (13.82%) Service Delivery
10 172 (11.54%) Cisco
11 170 (11.40%) Security Cleared
12 165 (11.07%) Windows 7
12 165 (11.07%) Incident Management
13 163 (10.93%) Linux
14 142 (9.52%) Change Management
15 134 (8.99%) SC Cleared
16 133 (8.92%) Analytical Skills
17 125 (8.38%) VMware
18 121 (8.12%) Telecoms
19 118 (7.91%) Windows Server
20 111 (7.44%) HP
21 107 (7.18%) ITSM
22 106 (7.11%) Unix
23 103 (6.91%) SQL
23 103 (6.91%) Problem Management
24 101 (6.77%) Project Management
25 99 (6.64%) Firewall
26 94 (6.30%) Oracle
27 92 (6.17%) Data Centre
28 89 (5.97%) VMware Infrastructure

SLA
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 74 (4.96%) MS Exchange
2 50 (3.35%) SharePoint
3 44 (2.95%) WebSphere
4 31 (2.08%) Blackberry Enterprise Server
5 27 (1.81%) Exchange Server 2010
5 27 (1.81%) IIS
6 25 (1.68%) Exchange Server 2007
6 25 (1.68%) Exchange Server 2013
7 23 (1.54%) Skype for Business
8 21 (1.41%) WebLogic
9 15 (1.01%) CMS
10 12 (0.80%) Oracle SOA Suite
11 10 (0.67%) WebLogic Portal
12 9 (0.60%) JBoss
13 7 (0.47%) Exchange Server 2003
13 7 (0.47%) IBM Domino
13 7 (0.47%) IBM Notes
13 7 (0.47%) Tuxedo
14 6 (0.40%) Apache
14 6 (0.40%) SAS
Applications
1 215 (14.42%) MS Office
2 214 (14.35%) MS Excel
3 74 (4.96%) MS PowerPoint
4 29 (1.95%) Spreadsheet
5 26 (1.74%) MS Visio
6 9 (0.60%) MS Project
7 3 (0.20%) Maya
8 2 (0.13%) InfoPath
9 1 (0.067%) Acrobat
9 1 (0.067%) Windchill
Business Applications
1 13 (0.87%) Remedy ITSM
2 9 (0.60%) Maximo
3 4 (0.27%) Dynamics CRM
3 4 (0.27%) Oracle EBS
3 4 (0.27%) Payment Gateway
3 4 (0.27%) SAP BPC
3 4 (0.27%) SAP Oil and Gas
4 3 (0.20%) Oracle EBS R12
4 3 (0.20%) Oracle ERP
4 3 (0.20%) Oracle Subledger Accounting
4 3 (0.20%) SAP MII
5 2 (0.13%) ION MarketView
5 2 (0.13%) Oracle Applications
5 2 (0.13%) Oracle E-Business Tax
5 2 (0.13%) Oracle Financials
5 2 (0.13%) SAP CO
5 2 (0.13%) SAP FI
5 2 (0.13%) SAP FI/CO
5 2 (0.13%) SAP Retail
5 2 (0.13%) SAP SD
Cloud Services
1 61 (4.09%) Office 365
2 55 (3.69%) IaaS
2 55 (3.69%) PaaS
3 49 (3.29%) Amazon AWS
4 46 (3.09%) SaaS
5 36 (2.41%) Microsoft Azure
6 26 (1.74%) AWS CloudFormation
7 6 (0.40%) Cloud Computing
7 6 (0.40%) SuccessFactors
8 5 (0.34%) IBM Cloud
8 5 (0.34%) SoftLayer
9 3 (0.20%) IBM PureFlex
9 3 (0.20%) IBM SmartCloud
9 3 (0.20%) Mimecast
10 2 (0.13%) Amazon EC2
10 2 (0.13%) GitHub
10 2 (0.13%) Yammer
11 1 (0.067%) Amazon S3
11 1 (0.067%) Google Analytics
11 1 (0.067%) Google App Engine
Communications & Networking
1 99 (6.64%) Firewall
2 86 (5.77%) DNS
3 70 (4.69%) WAN
4 58 (3.89%) Internet
5 57 (3.82%) VPN
6 56 (3.76%) Wireless
7 54 (3.62%) DHCP
8 51 (3.42%) TCP/IP
9 50 (3.35%) LAN
10 43 (2.88%) SAN
11 35 (2.35%) MPLS
12 32 (2.15%) VoIP
13 30 (2.01%) Network Security
14 25 (1.68%) Cisco ASA
14 25 (1.68%) Cisco Nexus
15 24 (1.61%) VLAN
16 23 (1.54%) BGP
17 21 (1.41%) 3G
17 21 (1.41%) OSPF
18 18 (1.21%) Ethernet
Database & Business Intelligence
1 56 (3.76%) SQL Server
2 44 (2.95%) Oracle Database
3 17 (1.14%) Oracle Database 10g
4 16 (1.07%) Oracle Reports
5 13 (0.87%) SQL Server 2008
6 11 (0.74%) Relational Database
6 11 (0.74%) SQL Server 2012
7 10 (0.67%) DB2
8 8 (0.54%) MongoDB
8 8 (0.54%) Oracle BI Publisher
9 7 (0.47%) Big Data
9 7 (0.47%) BusinessObjects
9 7 (0.47%) Oracle Database 12c
10 6 (0.40%) SQL Server Integration Services
10 6 (0.40%) SQL Server Reporting Services
11 5 (0.34%) DataStage
11 5 (0.34%) MySQL
11 5 (0.34%) RDBMS
12 4 (0.27%) Oracle Database 11g
12 4 (0.27%) SAP BW
Development Applications
1 14 (0.94%) JIRA
2 10 (0.67%) Subversion
3 6 (0.40%) Jenkins
4 5 (0.34%) Vagrant
5 4 (0.27%) MSI
6 3 (0.20%) NWDI
6 3 (0.20%) Visual Studio
7 2 (0.13%) JMeter
7 2 (0.13%) Selenium
7 2 (0.13%) Team Foundation Server
8 1 (0.067%) AdminStudio
8 1 (0.067%) Atlassian Bamboo
8 1 (0.067%) Git (software)
8 1 (0.067%) SQL Server Management Studio (SSMS)
8 1 (0.067%) StarTeam
8 1 (0.067%) TeamCity
8 1 (0.067%) Toad
8 1 (0.067%) Travis CI
8 1 (0.067%) VSS/SourceSafe
General
1 248 (16.63%) Finance
2 121 (8.12%) Telecoms
3 70 (4.69%) Banking
4 40 (2.68%) Retail
5 35 (2.35%) Legal
6 26 (1.74%) Billing
7 22 (1.48%) Law
8 19 (1.27%) Back Office
9 17 (1.14%) Front Office
9 17 (1.14%) Manufacturing
9 17 (1.14%) Marketing
10 16 (1.07%) Electronics
11 12 (0.80%) Advertising
12 11 (0.74%) Publishing
13 9 (0.60%) Financial Institution
13 9 (0.60%) Investment Banking
14 7 (0.47%) French Language
14 7 (0.47%) Local Government
15 5 (0.34%) Automotive
16 4 (0.27%) Korean Language
Job Titles
1 331 (22.20%) Analyst
2 127 (8.52%) Service Analyst
3 122 (8.18%) Support Engineer
4 110 (7.38%) Service Desk Analyst
4 110 (7.38%) Service Manager
5 105 (7.04%) Field Engineer
6 104 (6.98%) Support Analyst
7 89 (5.97%) 2nd Line Support
8 88 (5.90%) Field Service Engineer
9 66 (4.43%) Administrator
10 57 (3.82%) IT Engineer
11 54 (3.62%) Consultant
12 53 (3.55%) 1st/2nd Line Support
12 53 (3.55%) 2nd Line Engineer
13 52 (3.49%) IT Support
14 48 (3.22%) Service Desk Support
15 47 (3.15%) Network Engineer
16 45 (3.02%) 1st Line Support
16 45 (3.02%) Architect
17 44 (2.95%) Developer
Libraries, Frameworks & Software Standards
1 47 (3.15%) Web Services
2 25 (1.68%) XML
3 23 (1.54%) HTML
4 18 (1.21%) Hibernate
4 18 (1.21%) Java EE
4 18 (1.21%) Spring
5 16 (1.07%) .NET
5 16 (1.07%) JSF
6 15 (1.01%) J2EE
6 15 (1.01%) Middleware
7 12 (0.80%) AngularJS
8 11 (0.74%) JSP
9 9 (0.60%) XSLT
10 8 (0.54%) Ajax
10 8 (0.54%) EJB
10 8 (0.54%) Struts
10 8 (0.54%) XSL
11 7 (0.47%) Twitter Bootstrap
12 6 (0.40%) ASP.NET
12 6 (0.40%) FIX Protocol
Miscellaneous
1 133 (8.92%) Analytical Skills
2 92 (6.17%) Data Centre
3 75 (5.03%) Management Information System
4 38 (2.55%) CMDB
5 36 (2.41%) Blackberry
6 26 (1.74%) Smartphone
7 19 (1.27%) Driving Licence
7 19 (1.27%) Virtual Team
8 18 (1.21%) Computer Science
9 16 (1.07%) Tandem
10 15 (1.01%) NHS
10 15 (1.01%) RSA SecurID
11 13 (0.87%) Equities
12 12 (0.80%) Wiki
13 11 (0.74%) Mainframe
14 10 (0.67%) Clustering
14 10 (0.67%) EPoS
15 9 (0.60%) IPTV
15 9 (0.60%) Life Science
15 9 (0.60%) Video on Demand
Operating Systems
1 413 (27.70%) Windows
2 165 (11.07%) Windows 7
3 163 (10.93%) Linux
4 118 (7.91%) Windows Server
5 106 (7.11%) Unix
6 68 (4.56%) Windows XP
7 64 (4.29%) Windows Server 2012
8 61 (4.09%) Windows Server 2008
9 48 (3.22%) Android
10 42 (2.82%) AIX
11 40 (2.68%) Windows Server 2003
12 34 (2.28%) Windows 2000
13 31 (2.08%) Windows 10
14 28 (1.88%) Windows 8
15 25 (1.68%) Mac OS X
16 17 (1.14%) Red Hat Enterprise Linux
17 12 (0.80%) Apple iOS
17 12 (0.80%) Solaris
18 8 (0.54%) MVS
19 7 (0.47%) Windows NT
Processes & Methodologies
1 562 (37.69%) ITIL
2 278 (18.65%) Service Management
3 206 (13.82%) Service Delivery
4 165 (11.07%) Incident Management
5 142 (9.52%) Change Management
6 107 (7.18%) ITSM
7 103 (6.91%) Problem Management
8 101 (6.77%) Project Management
9 83 (5.57%) Agile Software Development
10 82 (5.50%) Continuous Improvement
11 80 (5.37%) ITIL V3
12 65 (4.36%) Migration
13 62 (4.16%) Release Management
14 60 (4.02%) CRM
14 60 (4.02%) Root Cause Analysis
15 57 (3.82%) Customer Requirements
15 57 (3.82%) Time Management
16 56 (3.76%) PRINCE2
16 56 (3.76%) Stakeholder Management
17 54 (3.62%) High Availability
Programming Languages
1 103 (6.91%) SQL
2 65 (4.36%) Java
3 32 (2.15%) PowerShell
4 29 (1.95%) PL/SQL
5 19 (1.27%) C
6 18 (1.21%) Perl
7 17 (1.14%) JavaScript
8 11 (0.74%) Bash Shell
8 11 (0.74%) Python
8 11 (0.74%) Ruby
8 11 (0.74%) Shell Script
9 10 (0.67%) C#
10 8 (0.54%) VB
11 7 (0.47%) C++
12 5 (0.34%) T-SQL
13 4 (0.27%) PHP
14 3 (0.20%) COBOL
14 3 (0.20%) Korn
14 3 (0.20%) VBScript
15 2 (0.13%) VBA
Qualifications
1 170 (11.40%) Security Cleared
2 134 (8.99%) SC Cleared
3 80 (5.37%) Cisco Certification
4 74 (4.96%) Degree
5 64 (4.29%) ITIL Certification
6 56 (3.76%) Microsoft Certification
7 52 (3.49%) CCNP
8 51 (3.42%) CCNA
9 29 (1.95%) DBS Check
10 26 (1.74%) MCSE
11 18 (1.21%) BPSS Clearance
12 15 (1.01%) DV Cleared
13 13 (0.87%) CCIP
13 13 (0.87%) ITIL Foundation Certificate
13 13 (0.87%) MCSA
14 12 (0.80%) ECDL
14 12 (0.80%) PMP
15 11 (0.74%) MCP
16 9 (0.60%) ISEB
16 9 (0.60%) JNCIA
Quality Assurance & Compliance
1 22 (1.48%) PMO
1 22 (1.48%) QA
2 20 (1.34%) Sarbanes-Oxley
3 17 (1.14%) ISO/IEC 27001
4 16 (1.07%) Disclosure Scotland
4 16 (1.07%) PCI DSS
5 5 (0.34%) Data Quality
6 4 (0.27%) JSP 440
7 3 (0.20%) ISO/IEC 20000
8 2 (0.13%) Cyber Essentials
8 2 (0.13%) MiFID
9 1 (0.067%) COBIT
9 1 (0.067%) COSHH
9 1 (0.067%) GMP
9 1 (0.067%) GxP
9 1 (0.067%) ISO 9001
9 1 (0.067%) ISO19770
9 1 (0.067%) ISO22301
9 1 (0.067%) ISO27002
System Software
1 253 (16.97%) Active Directory
2 89 (5.97%) VMware Infrastructure
3 32 (2.15%) Hyper-V
4 31 (2.08%) vSphere
5 20 (1.34%) Virtual Desktop
6 17 (1.14%) Oracle RAC
7 11 (0.74%) XenApp
8 10 (0.67%) Microsoft App-V
8 10 (0.67%) VMware ESX
9 8 (0.54%) Virtual Machines
10 7 (0.47%) Docker
10 7 (0.47%) ISA Server
10 7 (0.47%) SRDF
11 6 (0.40%) UAG
12 5 (0.34%) Forefront TMG
12 5 (0.34%) Terminal Services
12 5 (0.34%) vCloud
13 4 (0.27%) Firmware
13 4 (0.27%) XenDesktop
14 3 (0.20%) HDFS
Systems Management
1 60 (4.02%) SCCM
2 34 (2.28%) Ansible
3 30 (2.01%) Tivoli
4 27 (1.81%) Terraform
5 20 (1.34%) SCOM
6 15 (1.01%) Puppet
7 14 (0.94%) AirWatch
8 13 (0.87%) NetBackup
8 13 (0.87%) Tivoli Storage Manager
9 11 (0.74%) HP Data Protector
10 10 (0.67%) Opscode Chef
11 9 (0.60%) Enterprise Manager Cloud Control
12 7 (0.47%) Cisco Prime
12 7 (0.47%) Control-M
12 7 (0.47%) Netcool
12 7 (0.47%) Norton AntiVirus
13 6 (0.40%) Data Guard
13 6 (0.40%) Oracle Enterprise Manager
13 6 (0.40%) Oracle RMAN
13 6 (0.40%) Thomson Reuters DACS
Vendors
1 360 (24.14%) Microsoft
2 172 (11.54%) Cisco
3 125 (8.38%) VMware
4 111 (7.44%) HP
5 94 (6.30%) Oracle
6 67 (4.49%) Remedy
7 54 (3.62%) Citrix
8 49 (3.29%) Apple
9 48 (3.22%) SAP
10 45 (3.02%) ServiceNow
11 36 (2.41%) F5
12 34 (2.28%) CheckPoint
13 33 (2.21%) Huawei
13 33 (2.21%) IBM
14 32 (2.15%) Dell
14 32 (2.15%) Juniper
15 27 (1.81%) Avaya
16 26 (1.74%) LANDesk
17 25 (1.68%) NetApp
17 25 (1.68%) Nokia
London
Modis International
Rate: £320.00 - £340.00 per day
Posted: 3 days ago
Bristol, Avon
AMS contingency
Posted: 2 days ago
Cambridgeshire
Pure Resourcing Solutions
Rate: £10 - £15 per hour
Posted: 2 days ago
London
Experis Ltd
Rate: £300.00 - £340.00 per day
Posted: 2 days ago
City, London
Lorien Resourcing
Posted: 3 days ago
Edinburgh, Midlothian
Spring Technology
Posted: 5 days ago
Birmingham, West Midlands (County)
Opus Recruitment Solutions Ltd
Rate: £100 - £120 per day
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £180 - £226 per day
Posted: 5 days ago
Gateshead, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £10.50 per hour
Posted: 6 days ago
Lichfield, Staffordshire
Spring Technology
Posted: 2 days ago
London
Lorien Resourcing
Rate: Market Rate
Posted: 2 days ago
Edinburgh, Midlothian
Spring Technology
Posted: 2 days ago
Abingdon
Sophos
Rate: Highly Competitive + bonus & benefits
Posted: 3 days ago
Letchworth Garden City, Hertfordshire
Deerfoot IT Resources Ltd
Posted: 6 days ago
Sheffield, South Yorkshire
Capita Resourcing - IT Resourcing
Rate: £80 - £85 per day
Posted: 6 days ago
Woking
Recruitment Genius Ltd
Rate: £40000 per annum
Posted: 4 days ago
Coventry, West Midlands (County)
QUANTICA
Rate: market rates
Posted: 2 days ago
Tonbridge, Kent
Harvey Nash plc
Rate: £450 - £500 per day + none
Posted: 2 days ago
Chelmsford, Essex
Streamline Connections
Rate: £225 - £250 per day
Posted: 4 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 6 days ago
Hertfordshire
Ocado Technology
Rate: Competitive + Excellent benefits
Posted: 11 days ago
Bristol, Avon
Experis Ltd
Rate: £150.00 - £165.00 per day
Posted: 4 days ago
Abingdon, Oxfordshire
Experis Ltd
Rate: £12.00 per hour
Posted: 6 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Rate: From £20,000 to £25,000 per annum Competitive salary & excellent benef
Posted: 17 days ago
West Midlands
Venn Group
Rate: £15 Per Hour
Posted: 4 days ago
Leyland, Lancashire
Progress Housing Group
Rate: From £21,655 to £25,478 per annum
Posted: 17 days ago