eTOM Contracts

Enhanced Telecom Operations Map (eTOM)
UK

The table below provides summary statistics for contract job vacancies requiring eTOM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited eTOM over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 519 584 703
Rank change year-on-year +65 +119 +112
Contract jobs citing eTOM 3 3 3
As % of all contract jobs advertised in the UK 0.010% 0.007% 0.005%
As % of the Processes & Methodologies category 0.011% 0.008% 0.006%
Number of daily rates quoted 2 0 1
10th Percentile - - -
25th Percentile - - £650
Median daily rate (50th Percentile) £350 - £700
Median % change year-on-year - - +36.59%
75th Percentile - - £750
90th Percentile - - -
UK excluding London median daily rate £350 - -

All Process and Methodology Skills
UK

eTOM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 26,492 36,783 51,773
As % of all contract IT jobs advertised in the UK 90.98% 86.20% 89.81%
Number of daily rates quoted 17,003 23,675 35,887
10th Percentile £305 £300 £325
25th Percentile £410 £413 £438
Median daily rate (50th Percentile) £515 £525 £550
Median % change year-on-year -1.90% -4.55% +3.77%
75th Percentile £626 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - +5.26%
Number of hourly rates quoted 1,084 2,434 1,710
10th Percentile £14.20 £12.75 £10.99
25th Percentile £18.13 £16.00 £16.22
Median hourly rate £28.30 £36.50 £36.40
Median % change year-on-year -22.48% +0.29% +41.73%
75th Percentile £60.00 £60.00 £65.00
90th Percentile £75.00 £72.50 £75.00
UK excluding London median hourly rate £25.43 £38.00 £35.00
% change year-on-year -33.08% +8.57% +75.00%

eTOM
Job Vacancy Trend

Job postings citing eTOM as a proportion of all IT jobs advertised.

Job vacancy trend for eTOM in the UK

eTOM
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing eTOM.

Daily rate trend for eTOM in the UK

eTOM
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing eTOM.

Hourly rate trend for eTOM in the UK

eTOM
Top 3 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing eTOM within the UK over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +66 3 £350 - 12
South East +47 3 £350 - 5
UK excluding London +44 3 £350 - 5

eTOM
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (66.67%) Camunda
Applications
1 1 (33.33%) Microsoft PowerPoint
Communications & Networking
1 2 (66.67%) SD-WAN
1 2 (66.67%) WAN
2 1 (33.33%) Broadband
General
1 3 (100.00%) Telecoms
2 2 (66.67%) Billing
3 1 (33.33%) Analytical Skills
3 1 (33.33%) Finance
3 1 (33.33%) Legal
3 1 (33.33%) Marketing
Job Titles
1 2 (66.67%) Architect
1 2 (66.67%) BSS Architect
2 1 (33.33%) Business Consultant
2 1 (33.33%) Consultant
2 1 (33.33%) Management Consultant
Miscellaneous
1 2 (66.67%) Legacy Systems
1 2 (66.67%) TM Forum
Processes & Methodologies
1 2 (66.67%) API Integration
1 2 (66.67%) CRM
1 2 (66.67%) Order Management
1 2 (66.67%) Workflow
2 1 (33.33%) Change Management
2 1 (33.33%) Customer Experience
2 1 (33.33%) Data Architecture
2 1 (33.33%) Enterprise Architecture
2 1 (33.33%) Problem-Solving
2 1 (33.33%) Sales Enablement
2 1 (33.33%) Stakeholder Management
2 1 (33.33%) Technology Enablement
2 1 (33.33%) Value Proposition