Period
to 21 November 2017

The following table provides summary statistics for contract job vacancies with a requirement for eTOM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited eTOM over the 6 months to 21 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Enhanced Telecom Operations Map (eTOM)
UK
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 818 833 799
Rank change year-on-year +15 -34 -30
Contract jobs citing eTOM 59 48 89
As % of all contract IT jobs advertised in the UK 0.057% 0.046% 0.078%
As % of the Processes & Methodologies category 0.068% 0.055% 0.096%
Number of daily rates quoted 18 17 32
UK median daily rate £475 £438 £447
Median daily rate % change year-on-year +8.57% -2.18% +11.81%
10th Percentile £309 £245 £317
90th Percentile £594 £568 £563
UK excluding London median daily rate £438 £438 £446
% change year-on-year - -1.80% +11.38%
Number of hourly rates quoted 0 0 0
UK median hourly rate - - -
UK excluding London median hourly rate - - -

eTOM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 87132 87864 92880
As % of all contract IT jobs advertised in the UK 84.49% 83.90% 81.77%
Number of daily rates quoted 58048 58076 60168
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £281 £263 £263
90th Percentile £630 £600 £600
UK excluding London median daily rate £400 £400 £385
% change year-on-year - +3.90% +2.67%
Number of hourly rates quoted 2060 2332 2734
UK median hourly rate £23.50 £24.00 £22.50
Median hourly rate % change year-on-year -2.08% +6.67% +18.42%
10th Percentile £11.49 £11.31 £11.50
90th Percentile £49.75 £48.75 £47.71
UK excluding London median hourly rate £24.00 £24.50 £23.75
% change year-on-year -2.04% +3.16% +18.75%

eTOM
Job Vacancy Trend

Job postings citing eTOM as a percentage of all IT jobs advertised.

Job vacancy trend for eTOM in the UK

eTOM
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing eTOM.

Contractor daily rate trend for eTOM in the UK

eTOM
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing eTOM over the 6 months to 21 November 2017.

Contractor daily rate histogram for eTOM in the UK

eTOM
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing eTOM.

Contractor hourly rate trend for eTOM in the UK

eTOM
Top 6 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing eTOM within the UK over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +31 55 £475 +18.75% 2
UK excluding London +36 48 £438 - 3
South East +21 47 £438 +9.38% 1
London -19 7 £500 +82.65%
Midlands - 1 - -
West Midlands - 1 - -

For the 6 months to 21 November 2017, IT contractor jobs citing eTOM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for eTOM.

1 35 (59.32%) ITIL
2 30 (50.85%) Telecoms
3 22 (37.29%) Service Management
4 21 (35.59%) Degree
5 16 (27.12%) ITSM
5 16 (27.12%) Stakeholder Management
6 15 (25.42%) Data Modelling
7 14 (23.73%) Cisco Certification
7 14 (23.73%) COBIT
7 14 (23.73%) ISO/IEC 27001
7 14 (23.73%) Public Cloud
7 14 (23.73%) Service Design
8 13 (22.03%) (ISC)2 CCSP
8 13 (22.03%) Enterprise Architecture
8 13 (22.03%) CESG
8 13 (22.03%) Security Cleared
8 13 (22.03%) Cloud Computing
8 13 (22.03%) CISSP
8 13 (22.03%) CISM
9 12 (20.34%) CCSP
9 12 (20.34%) Star Schema
9 12 (20.34%) Time Management
10 11 (18.64%) UML
10 11 (18.64%) Analytics
11 10 (16.95%) ISO 22301
11 10 (16.95%) Huawei
12 9 (15.25%) CRM
12 9 (15.25%) MVNO
13 7 (11.86%) Business Analysis
13 7 (11.86%) Data Architecture

eTOM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.08%) CMS
2 1 (1.69%) OpenStack
2 1 (1.69%) Oracle SOA Suite
Cloud Services
1 13 (22.03%) Cloud Computing
Communications & Networking
1 9 (15.25%) MVNO
2 3 (5.08%) OpenFlow
3 2 (3.39%) DOCSIS
3 2 (3.39%) SDH
3 2 (3.39%) SNMP
4 1 (1.69%) 4G
4 1 (1.69%) DMVPN
4 1 (1.69%) Internet
4 1 (1.69%) LTE
4 1 (1.69%) Radio Access Network
4 1 (1.69%) VLAN
4 1 (1.69%) VoLTE
4 1 (1.69%) WAN
Database & Business Intelligence
1 12 (20.34%) Star Schema
2 3 (5.08%) Big Data
2 3 (5.08%) DB2
3 2 (3.39%) Data Warehouse
3 2 (3.39%) MySQL
4 1 (1.69%) SQL Server
Development Applications
1 3 (5.08%) ERwin
2 2 (3.39%) PowerDesigner
General
1 30 (50.85%) Telecoms
2 6 (10.17%) Billing
3 2 (3.39%) Dutch Language
3 2 (3.39%) French Language
4 1 (1.69%) Finance
4 1 (1.69%) Marketing
4 1 (1.69%) Retail
Job Titles
1 30 (50.85%) Architect
2 12 (20.34%) Security Specialist
3 11 (18.64%) Cloud Specialist
4 8 (13.56%) Data Architect
4 8 (13.56%) Solutions Architect
5 7 (11.86%) Analyst
5 7 (11.86%) BSS Architect
5 7 (11.86%) Business Analyst
6 6 (10.17%) CISSP Specialist
7 4 (6.78%) Business Architect
7 4 (6.78%) Consultant
7 4 (6.78%) Lead Architect
7 4 (6.78%) Lead Solutions Architect
7 4 (6.78%) Telecoms Analyst
7 4 (6.78%) Telecoms Business Analyst
8 3 (5.08%) Enterprise Architect
8 3 (5.08%) Service Desk Engineer
9 2 (3.39%) Operations Analyst
9 2 (3.39%) OSS Architect
9 2 (3.39%) Service Management Analyst
Libraries, Frameworks & Software Standards
1 1 (1.69%) OpenID
Miscellaneous
1 14 (23.73%) Public Cloud
2 13 (22.03%) CESG
3 5 (8.47%) Management Information System
4 3 (5.08%) Frameworx
4 3 (5.08%) Web 2.0
5 2 (3.39%) Data Centre
5 2 (3.39%) Private Cloud
5 2 (3.39%) Reference Data
6 1 (1.69%) Computer Science
6 1 (1.69%) Greenfield Project
Operating Systems
1 2 (3.39%) Linux
Processes & Methodologies
1 35 (59.32%) ITIL
2 22 (37.29%) Service Management
3 16 (27.12%) ITSM
3 16 (27.12%) Stakeholder Management
4 15 (25.42%) Data Modelling
5 14 (23.73%) Service Design
6 13 (22.03%) Enterprise Architecture
7 12 (20.34%) Time Management
8 11 (18.64%) Analytics
8 11 (18.64%) UML
9 9 (15.25%) CRM
10 7 (11.86%) Business Analysis
10 7 (11.86%) Data Architecture
11 6 (10.17%) Project Management
11 6 (10.17%) Resource Management
11 6 (10.17%) TOGAF
12 5 (8.47%) Data Protection
12 5 (8.47%) Incident Management
12 5 (8.47%) Revenue Management
12 5 (8.47%) Technical Architecture
Programming Languages
1 4 (6.78%) SQL
Qualifications
1 21 (35.59%) Degree
2 14 (23.73%) Cisco Certification
3 13 (22.03%) (ISC)2 CCSP
3 13 (22.03%) CISM
3 13 (22.03%) CISSP
3 13 (22.03%) Security Cleared
4 12 (20.34%) CCSP
5 3 (5.08%) ISEB
6 2 (3.39%) BPSS Clearance
7 1 (1.69%) CCDA
7 1 (1.69%) CCDP
7 1 (1.69%) CCNA
7 1 (1.69%) CCNP
7 1 (1.69%) ITIL Certification
7 1 (1.69%) SC Cleared
Quality Assurance & Compliance
1 14 (23.73%) COBIT
1 14 (23.73%) ISO/IEC 27001
2 10 (16.95%) ISO 22301
3 6 (10.17%) GDPR
4 2 (3.39%) Data Quality
4 2 (3.39%) PCI DSS
4 2 (3.39%) QA
Systems Management
1 2 (3.39%) Netcool
1 2 (3.39%) OpenView
1 2 (3.39%) Tivoli
2 1 (1.69%) Amdocs OSS
Vendors
1 10 (16.95%) Huawei
2 4 (6.78%) HP
2 4 (6.78%) Oracle
3 3 (5.08%) Embarcadero
3 3 (5.08%) IBM
4 2 (3.39%) Ericsson
4 2 (3.39%) Remedy
5 1 (1.69%) Amdocs
5 1 (1.69%) BMC
5 1 (1.69%) Cramer
5 1 (1.69%) NetCracker
5 1 (1.69%) Nokia