eTOM Job Trends

Enhanced Telecom Operations Map (eTOM)
UK

The table below provides summary statistics and salary benchmarking for jobs requiring eTOM skills. It covers permanent job vacancies from the 6 months leading up to 14 January 2026, with comparisons to the same periods in the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 650 689 720
Rank change year-on-year +39 +31 +281
Permanent jobs citing eTOM 3 10 1
As % of all permanent jobs in the UK 0.005% 0.019% 0.002%
As % of the Processes & Methodologies category 0.006% 0.021% 0.002%
Number of salaries quoted 1 2 1
10th Percentile - £86,000 -
25th Percentile £68,750 £87,500 £55,000
Median annual salary (50th Percentile) £72,500 £92,500 £60,000
Median % change year-on-year -21.62% +54.17% -2.04%
75th Percentile £76,250 £100,000 £65,000
90th Percentile - £103,000 -
UK excluding London median annual salary - - £60,000
% change year-on-year - - +9.09%

All Process & Methodology Skills
UK

eTOM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 48,596 48,532 50,084
As % of all permanent jobs advertised in the UK 81.00% 90.69% 89.94%
Number of salaries quoted 28,664 23,590 38,164
10th Percentile £28,500 £35,000 £31,250
25th Percentile £37,500 £45,000 £42,500
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -4.00%
75th Percentile £75,000 £80,000 £77,750
90th Percentile £95,000 £100,000 £97,500
UK excluding London median annual salary £50,000 £55,000 £52,000
% change year-on-year -9.09% +5.77% -5.45%

eTOM
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing eTOM relative to all permanent IT jobs advertised.

eTOM job vacancy trend in the UK

eTOM
Salary Trend

Salary distribution trend for jobs in the UK citing eTOM.

Salary distribution trend for jobs in the UK citing eTOM

eTOM
Top 3 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing eTOM within the UK over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +56 3 £72,500 -27.50%
England +56 3 £72,500 -27.50% 1
Work from Home +66 1 £72,500 -21.62%

eTOM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (66.67%) Remedy ITSM
Cloud Services
1 1 (33.33%) AWS
1 1 (33.33%) Azure
1 1 (33.33%) GCP
Database & Business Intelligence
1 1 (33.33%) Oracle Database
General
1 3 (100.00%) Social Skills
1 3 (100.00%) Telecoms
2 2 (66.67%) Billing
3 1 (33.33%) Analytical Skills
Job Titles
1 1 (33.33%) Analyst
1 1 (33.33%) Business Analyst
1 1 (33.33%) Head of Service Management
1 1 (33.33%) Incident Manager
1 1 (33.33%) Telecoms Analyst
1 1 (33.33%) Telecoms Business Analyst
1 1 (33.33%) Telecoms Manager
1 1 (33.33%) Telecoms Specialist
Libraries, Frameworks & Software Standards
1 1 (33.33%) Middleware
Miscellaneous
1 3 (100.00%) TM Forum
2 1 (33.33%) Linux Command Line
2 1 (33.33%) Self-Motivation
Operating Systems
1 1 (33.33%) Linux
Processes & Methodologies
1 2 (66.67%) Continuous Improvement
1 2 (66.67%) CRM
1 2 (66.67%) ITIL
1 2 (66.67%) ITSM
1 2 (66.67%) Process Improvement
1 2 (66.67%) Stakeholder Engagement
1 2 (66.67%) Stakeholder Management
2 1 (33.33%) Agile
2 1 (33.33%) AI
2 1 (33.33%) Coaching
2 1 (33.33%) GAP Analysis
2 1 (33.33%) Incident Management
2 1 (33.33%) Mentoring
2 1 (33.33%) Migration
2 1 (33.33%) Problem Management
2 1 (33.33%) Root Cause Analysis
2 1 (33.33%) Service Delivery
2 1 (33.33%) Service Management
2 1 (33.33%) User Acceptance Testing
2 1 (33.33%) Waterfall
Programming Languages
1 1 (33.33%) SQL
Qualifications
1 2 (66.67%) Degree
2 1 (33.33%) AWS Certification
2 1 (33.33%) Azure Certification
2 1 (33.33%) Master's Degree
Quality Assurance & Compliance
1 2 (66.67%) SLA
Vendors
1 2 (66.67%) Remedy
2 1 (33.33%) Oracle