Period
to 14 November 2018

The median contractor rate for a Head of Service Management was £645 per day in advertised job vacancies during the 6 months to 14 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Head of Service Management
UK
6 months to
14 Nov 2018
Same period 2017 Same period 2016
Rank 894 879 879
Rank change year-on-year -15 0 +23
Contract jobs requiring a Head of Service Management 4 7 13
As % of all contract IT jobs advertised in the UK 0.004% 0.007% 0.012%
As % of the Job Titles category 0.004% 0.007% 0.013%
Number of daily rates quoted 2 2 10
UK median daily rate £645 £613 £588
Median daily rate % change year-on-year +5.31% +4.26% -7.84%
10th Percentile £507 £521 £500
90th Percentile £815 £714 £658
UK excluding London median daily rate - £613 £598
% change year-on-year - +2.51% +8.64%
Number of hourly rates quoted 0 0 0
UK median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 98,884 97,779 100,179
% of contract IT jobs with a recognized job title 94.76% 94.91% 94.84%
Number of daily rates quoted 65,251 64,406 65,253
UK median daily rate £450 £445 £425
Median daily rate % change year-on-year +1.12% +4.71% +6.25%
10th Percentile £269 £262 £250
90th Percentile £638 £625 £600
UK excluding London median daily rate £425 £400 £390
% change year-on-year +6.25% +2.56% +4.00%
Number of hourly rates quoted 3,108 2,926 3,323
UK median hourly rate £18.00 £18.70 £18.00
Median hourly rate % change year-on-year -3.74% +3.89% -
10th Percentile £11.00 £10.96 £10.50
90th Percentile £48.75 £47.92 £47.50
UK excluding London median hourly rate £17.50 £17.77 £17.50
% change year-on-year -1.52% +1.54% -

Head of Service Management
Job Vacancy Trend

Job postings that featured Head of Service Management in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Head of Service Management in the UK

Head of Service Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Head of Service Management.

Contractor daily rate trend for Head of Service Management in the UK

Head of Service Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Head of Service Management over the 6 months to 14 November 2018.

Contractor daily rate histogram for Head of Service Management in the UK

Head of Service Management
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Head of Service Management within the UK over the 6 months to 14 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 4 £645 +5.31% 2
London -8 2 £645 - 1
UK excluding London -20 2 - - 1
East Midlands +14 1 - - 1
Midlands -10 1 - - 1
North of England - 1 - -
Yorkshire - 1 - -
East of England - 1 - -

Head of Service Management Skill Set
Top 25 Co-occurring IT Skills

For the 6 months to 14 November 2018, Head of Service Management contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Head of Service Management in the job title.

1 4 (100.00%) Service Management
2 3 (75.00%) ITSM
3 2 (50.00%) ITIL
4 1 (25.00%) SLA
4 1 (25.00%) Remedy
4 1 (25.00%) Project Management
4 1 (25.00%) Service Delivery
4 1 (25.00%) Change Management
4 1 (25.00%) Finance
4 1 (25.00%) Agile Software Development
4 1 (25.00%) Banking
4 1 (25.00%) Asset Management
4 1 (25.00%) Incident Management
4 1 (25.00%) Degree
4 1 (25.00%) CMDB
4 1 (25.00%) Problem Management
4 1 (25.00%) Remedy ITSM
4 1 (25.00%) SaaS
4 1 (25.00%) Continuous Improvement
4 1 (25.00%) Process Improvement
4 1 (25.00%) Machine Learning
4 1 (25.00%) Analytics
4 1 (25.00%) ServiceNow
4 1 (25.00%) Service Design
4 1 (25.00%) Customer-Centricity

Head of Service Management Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 1 (25.00%) Remedy ITSM
Cloud Services
1 1 (25.00%) SaaS
General
1 1 (25.00%) Banking
1 1 (25.00%) Finance
Miscellaneous
1 1 (25.00%) CMDB
Processes & Methodologies
1 4 (100.00%) Service Management
2 3 (75.00%) ITSM
3 2 (50.00%) ITIL
4 1 (25.00%) Agile Software Development
4 1 (25.00%) Analytics
4 1 (25.00%) Asset Management
4 1 (25.00%) Change Management
4 1 (25.00%) Continuous Improvement
4 1 (25.00%) Customer-Centricity
4 1 (25.00%) Incident Management
4 1 (25.00%) Machine Learning
4 1 (25.00%) Problem Management
4 1 (25.00%) Process Improvement
4 1 (25.00%) Project Management
4 1 (25.00%) Service Delivery
4 1 (25.00%) Service Design
Qualifications
1 1 (25.00%) Degree
Quality Assurance & Compliance
1 1 (25.00%) SLA
Vendors
1 1 (25.00%) Remedy
1 1 (25.00%) ServiceNow