The following table provides summary statistics for contract job vacancies with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 22 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
UK
3 months to
22 Jun 2017
Same period 2016 Same period 2015
Rank 216 185 177
Rank change year-on-year -31 -8  
Contract jobs citing Incident Management 544 740 763
As % of all contract IT jobs advertised in the UK 1.16% 1.37% 1.36%
As % of the Processes & Methodologies category 1.37% 1.65% 1.68%
Number of daily rates quoted 308 425 382
Median daily rate £375 £325 £350
Median daily rate % change year-on-year +15.38% -7.14%  
90% offered a daily rate of more than £165 £170 £152
10% offered a daily rate of more than £577 £527 £525
UK excluding London median daily rate £343 £300 £350
% change year-on-year +14.16% -14.28%  
Number of hourly rates quoted 23 91 110
Median hourly rate £16.00 £16.50 £15.25
Median hourly rate % change year-on-year -3.03% +8.19%  
90% offered a hourly rate of more than £11.75 £12.50 £11.15
10% offered a hourly rate of more than £29.75 £27.00 £22.50
UK excluding London median hourly rate £16.00 £16.50 £15.00
% change year-on-year -3.03% +10.00%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 39590 44959 45378
As % of all contract IT job vacancies advertised in the UK 84.46% 83.37% 80.72%
Number of daily rates quoted 25806 29818 29077
Median daily rate £450 £438 £413
Median daily rate % change year-on-year +2.85% +6.06%  
90% offered a daily rate of more than £313 £300 £285
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £415 £400 £385
% change year-on-year +3.75% +3.89%  
Number of hourly rates quoted 1062 1087 1274
Median hourly rate £32.50 £27.50 £27.50
Median hourly rate % change year-on-year +18.18% -  
90% offered a hourly rate of more than £13.00 £12.58 £12.10
10% offered a hourly rate of more than £52.50 £47.80 £50.00
UK excluding London median hourly rate £33.50 £28.50 £30.00
% change year-on-year +17.54% -5.00%  

Incident Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the UK

Incident Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management.

Contractor daily rate trend for Incident Management in the UK

Incident Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Incident Management over the 3 months to 22 June 2017.

Contractor daily rate histogram for Incident Management in the UK

Incident Management
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management.

Contractor hourly rate trend for Incident Management in the UK

Incident Management
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Incident Management over the 3 months to 22 June 2017.

Contractor hourly rate histogram for Incident Management in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 22 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 490 £384 +18.07% 117
London -20 167 £450 +16.12% 44
South East +28 144 £363 +20.83% 21
East of England -38 40 £350 +5.26% 15
Berkshire -5 37 £350 +27.27% 13
Hampshire +34 36 £425 +21.42%
West Midlands +34 34 £350 +10.23% 9
South West +13 33 £275 -15.38% 7
Buckinghamshire +2 32 £363 -3.33%
Scotland +36 31 £363 -17.98% 4
City of London -4 29 £425 -3.40% 11
Milton Keynes +1 25 £350 -30.00%
North West -5 24 £406 -2.69% 6
Edinburgh +19 23 £375 -16.66% 1
Hertfordshire +16 19 £349 -41.87% 5
East Midlands -12 18 £375 -21.05% 3
Reading +13 17 £540 +42.10% 4
Basingstoke +9 16 £290 -
North East -10 15 £324 +23.33% 5
Oxfordshire 0 14 £275 +7.31%
Yorkshire -2 13 £308 -27.64% 7
Gloucestershire +20 12 £330 -14.28% 1
Manchester +1 12 £425 +41.66% 2
Surrey -2 12 £425 +58.87% 3
Bedfordshire - 12 £390 - 3
Wiltshire +6 11 £225 -9.45% 1
Tyne and Wear -6 11 £310 +18.09% 4
Bracknell +11 10 £269 +0.65% 1
Newcastle upon Tyne -3 10 £310 +16.98%
West Yorkshire +6 9 £420 -1.17% 6

For the 6 months to 22 June 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 428 (42.33%) ITIL
2 282 (27.89%) Windows
3 206 (20.38%) Microsoft
4 182 (18.00%) Security Cleared
5 181 (17.90%) Problem Management
5 181 (17.90%) Change Management
6 178 (17.61%) Finance
7 166 (16.42%) Analytical Skills
8 161 (15.92%) Service Management
9 160 (15.83%) Active Directory
10 153 (15.13%) SLA
11 150 (14.84%) Microsoft Office
12 127 (12.56%) SC Cleared
13 110 (10.88%) Windows 7
14 106 (10.48%) Firewall
15 105 (10.39%) Linux
16 103 (10.19%) Information Security
17 101 (9.99%) SQL
18 94 (9.30%) ITSM
19 92 (9.10%) Service Delivery
20 89 (8.80%) Unix
21 88 (8.70%) HP
22 87 (8.61%) Management Information System
23 85 (8.41%) Project Management
24 83 (8.21%) Agile Software Development
25 82 (8.11%) Degree
26 80 (7.91%) ITIL V3
26 80 (7.91%) VMware
26 80 (7.91%) Data Centre
27 78 (7.72%) Office 365

Incident Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (5.74%) SharePoint
2 38 (3.76%) MS Exchange
3 19 (1.88%) Blackberry Enterprise Server
4 18 (1.78%) SharePoint Server
5 17 (1.68%) IIS
6 14 (1.38%) Skype for Business
6 14 (1.38%) WebSphere
7 12 (1.19%) Apache
8 11 (1.09%) JBoss
9 10 (0.99%) Confluence
10 9 (0.89%) Exchange Server 2010
11 8 (0.79%) CMS
11 8 (0.79%) Exchange Server 2013
11 8 (0.79%) SAS
12 7 (0.69%) BizTalk Server
12 7 (0.69%) Exchange Server 2003
13 6 (0.59%) Drupal
13 6 (0.59%) Tomcat
14 5 (0.49%) IBM HTTP Server
14 5 (0.49%) SharePoint 2010
Applications
1 150 (14.84%) Microsoft Office
2 48 (4.75%) Microsoft Excel
3 27 (2.67%) Microsoft PowerPoint
4 23 (2.27%) Microsoft Project
5 14 (1.38%) MS Visio
6 7 (0.69%) Spreadsheet
7 4 (0.40%) InfoPath
8 2 (0.20%) Photoshop
Business Applications
1 21 (2.08%) Remedy ITSM
2 7 (0.69%) ION MarketView
3 4 (0.40%) assyst
3 4 (0.40%) Dynamics CRM
4 3 (0.30%) RMDS
4 3 (0.30%) SAP Oil and Gas
4 3 (0.30%) Staffware
5 2 (0.20%) Oracle Financials
5 2 (0.20%) Teamcenter
6 1 (0.099%) Endur
6 1 (0.099%) Findur
6 1 (0.099%) Front Arena
6 1 (0.099%) Global One
6 1 (0.099%) Oracle Applications
6 1 (0.099%) Oracle EBS
6 1 (0.099%) Oracle ERP
6 1 (0.099%) SAP FI
6 1 (0.099%) SAP SD
6 1 (0.099%) Sophis RISQUE
6 1 (0.099%) TrackWise
Cloud Services
1 78 (7.72%) Office 365
2 26 (2.57%) Microsoft Azure
3 22 (2.18%) Amazon AWS
4 12 (1.19%) G Suite
5 7 (0.69%) SaaS
6 6 (0.59%) Cloud Computing
7 5 (0.49%) PaaS
8 3 (0.30%) Google Drive
8 3 (0.30%) IaaS
9 1 (0.099%) AWS CloudFormation
9 1 (0.099%) Dynamics 365
9 1 (0.099%) Google Analytics
9 1 (0.099%) HP Helion
9 1 (0.099%) OpenShift
9 1 (0.099%) SuccessFactors
9 1 (0.099%) Virtual Private Cloud
9 1 (0.099%) Yammer
Communications & Networking
1 106 (10.48%) Firewall
2 68 (6.73%) DNS
3 64 (6.33%) WAN
4 61 (6.03%) TCP/IP
5 56 (5.54%) DHCP
6 49 (4.85%) LAN
7 43 (4.25%) Network Security
8 40 (3.96%) Internet
8 40 (3.96%) VPN
9 37 (3.66%) SAN
10 24 (2.37%) Wireless
11 22 (2.18%) Intrusion Detection
12 21 (2.08%) Remote Desktop
13 18 (1.78%) MPLS
14 16 (1.58%) LDAP
15 14 (1.38%) Cisco ASA
15 14 (1.38%) VoIP
16 13 (1.29%) SNMP
17 11 (1.09%) ATM
18 9 (0.89%) Cisco Nexus
Database & Business Intelligence
1 48 (4.75%) SQL Server
2 17 (1.68%) MySQL
2 17 (1.68%) SQL Server 2012
3 14 (1.38%) SQL Server 2014
4 13 (1.29%) SQL Server Integration Services
5 10 (0.99%) DB2
5 10 (0.99%) Oracle Database
5 10 (0.99%) SAP HANA
5 10 (0.99%) SQL Server 2008
6 7 (0.69%) Data Warehouse
6 7 (0.69%) MongoDB
6 7 (0.69%) MS Access
7 6 (0.59%) BusinessObjects Business Intelligence
7 6 (0.59%) SQL Server Reporting Services
8 5 (0.49%) Azure SQL Database
8 5 (0.49%) Relational Database
8 5 (0.49%) SQL Server 2005
9 4 (0.40%) Big Data
9 4 (0.40%) Data Mining
9 4 (0.40%) SQL Server Analysis Services
Development Applications
1 37 (3.66%) JIRA
2 7 (0.69%) Git (software)
2 7 (0.69%) Jenkins
3 6 (0.59%) Octopus Deploy
4 5 (0.49%) Introscope
5 4 (0.40%) IDA Disassembler
5 4 (0.40%) Metasploit
5 4 (0.40%) OllyDbg
5 4 (0.40%) SonarQube
5 4 (0.40%) Sonatype Nexus
6 3 (0.30%) Team Foundation Server
6 3 (0.30%) Vagrant
7 2 (0.20%) MSI
7 2 (0.20%) SQL Server Management Studio (SSMS)
8 1 (0.099%) Ant
8 1 (0.099%) Artifactory
8 1 (0.099%) Oracle Forms
8 1 (0.099%) Toad
8 1 (0.099%) Visual Studio
8 1 (0.099%) VSS/SourceSafe
General
1 178 (17.61%) Finance
2 61 (6.03%) Banking
3 60 (5.93%) Telecoms
4 38 (3.76%) Retail
5 18 (1.78%) Billing
6 13 (1.29%) Financial Institution
7 11 (1.09%) Front Office
7 11 (1.09%) Investment Banking
7 11 (1.09%) Manufacturing
8 9 (0.89%) Electronics
9 8 (0.79%) Law
10 6 (0.59%) Back Office
11 5 (0.49%) Legal
11 5 (0.49%) Marketing
11 5 (0.49%) Publishing
12 4 (0.40%) Military
12 4 (0.40%) Spanish Language
13 3 (0.30%) Advertising
13 3 (0.30%) Automotive
13 3 (0.30%) Pharmaceutical
Job Titles
1 325 (32.15%) Analyst
2 78 (7.72%) Incident Manager
2 78 (7.72%) Support Analyst
3 69 (6.82%) Service Analyst
4 65 (6.43%) Security Analyst
5 60 (5.93%) Support Engineer
6 56 (5.54%) Consultant
7 55 (5.44%) Service Desk Analyst
8 50 (4.95%) Service Manager
9 49 (4.85%) IT Support
10 45 (4.45%) 2nd Line Support
11 39 (3.86%) Applications Support
12 37 (3.66%) IT Analyst
13 33 (3.26%) Administrator
14 32 (3.17%) Business Analyst
15 30 (2.97%) Desktop Support
16 29 (2.87%) 1st Line Support
16 29 (2.87%) Help Desk Analyst
17 28 (2.77%) ITIL Manager
18 26 (2.57%) Incident Analyst
Libraries, Frameworks & Software Standards
1 12 (1.19%) HTML
1 12 (1.19%) Web Services
2 11 (1.09%) .NET
3 10 (0.99%) Middleware
3 10 (0.99%) SAP Basis
4 9 (0.89%) Regular Expression
5 5 (0.49%) ASP.NET
5 5 (0.49%) XML
5 5 (0.49%) XSLT
6 4 (0.40%) AngularJS
7 3 (0.30%) CSS
7 3 (0.30%) Django
7 3 (0.30%) Flask
7 3 (0.30%) IBM Integration Bus
7 3 (0.30%) pytest
7 3 (0.30%) SOAP
8 2 (0.20%) .NET Framework
8 2 (0.20%) FIX Protocol
8 2 (0.20%) REST
8 2 (0.20%) Spring
Miscellaneous
1 166 (16.42%) Analytical Skills
2 87 (8.61%) Management Information System
3 80 (7.91%) Data Centre
4 33 (3.26%) Blackberry
4 33 (3.26%) Smartphone
5 28 (2.77%) Security Operations Centre
6 25 (2.47%) CMDB
6 25 (2.47%) Computer Science
7 23 (2.27%) Cyberthreat
8 22 (2.18%) Video Conferencing
9 17 (1.68%) Clustering
10 14 (1.38%) Fat Client
10 14 (1.38%) PDA
10 14 (1.38%) RSA SecurID
10 14 (1.38%) Thin Client
11 12 (1.19%) Virtual Team
12 10 (0.99%) iPhone
13 9 (0.89%) iPad
14 8 (0.79%) Fixed Income
14 8 (0.79%) PKI
Operating Systems
1 282 (27.89%) Windows
2 110 (10.88%) Windows 7
3 105 (10.39%) Linux
4 89 (8.80%) Unix
5 72 (7.12%) Windows Server
6 49 (4.85%) Windows Server 2008
7 47 (4.65%) Windows Server 2012
8 40 (3.96%) Android
9 34 (3.36%) Windows Server 2003
10 25 (2.47%) Apple iOS
11 24 (2.37%) Windows 10
12 21 (2.08%) Windows XP
13 18 (1.78%) Red Hat Enterprise Linux
14 11 (1.09%) Windows 8
15 9 (0.89%) Solaris
16 6 (0.59%) VMS
17 5 (0.49%) AIX
17 5 (0.49%) Mac OS
18 4 (0.40%) zOS
19 2 (0.20%) Mac OS X
Processes & Methodologies
1 428 (42.33%) ITIL
2 181 (17.90%) Change Management
2 181 (17.90%) Problem Management
3 161 (15.92%) Service Management
4 103 (10.19%) Information Security
5 94 (9.30%) ITSM
6 92 (9.10%) Service Delivery
7 85 (8.41%) Project Management
8 83 (8.21%) Agile Software Development
9 80 (7.91%) ITIL V3
10 63 (6.23%) Root Cause Analysis
11 62 (6.13%) Release Management
12 57 (5.64%) SIEM
13 54 (5.34%) Configuration Management
14 49 (4.85%) Security Operations
15 44 (4.35%) Cybersecurity
16 43 (4.25%) Migration
16 43 (4.25%) Stakeholder Management
17 34 (3.36%) Change Control
17 34 (3.36%) Risk Management
Programming Languages
1 101 (9.99%) SQL
2 54 (5.34%) PowerShell
3 42 (4.15%) Python
4 29 (2.87%) Perl
5 16 (1.58%) Shell Script
6 11 (1.09%) C
6 11 (1.09%) C++
6 11 (1.09%) PHP
7 10 (0.99%) Bash Shell
7 10 (0.99%) Java
7 10 (0.99%) VBA
8 9 (0.89%) C#
8 9 (0.89%) JavaScript
8 9 (0.89%) VB
8 9 (0.89%) VBScript
9 6 (0.59%) Korn
9 6 (0.59%) PL/SQL
9 6 (0.59%) Ruby
9 6 (0.59%) T-SQL
10 4 (0.40%) VB.NET
Qualifications
1 182 (18.00%) Security Cleared
2 127 (12.56%) SC Cleared
3 82 (8.11%) Degree
4 55 (5.44%) ITIL Certification
5 49 (4.85%) Microsoft Certification
6 40 (3.96%) DV Cleared
7 39 (3.86%) Cisco Certification
8 35 (3.46%) CISSP
9 26 (2.57%) CCNP
10 24 (2.37%) CEH
11 19 (1.88%) BPSS Clearance
11 19 (1.88%) CCNA
12 16 (1.58%) CREST Certified
12 16 (1.58%) MCDST
13 15 (1.48%) CISM
13 15 (1.48%) Computer Science Degree
14 14 (1.38%) OSCP
15 13 (1.29%) MCP
16 12 (1.19%) ISEB
16 12 (1.19%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 153 (15.13%) SLA
2 36 (3.56%) ISO/IEC 27001
3 21 (2.08%) Disclosure Scotland
4 18 (1.78%) QA
5 15 (1.48%) PCI DSS
6 14 (1.38%) PMO
7 10 (0.99%) GDPR
8 7 (0.69%) COBIT
9 6 (0.59%) Data Quality
10 4 (0.40%) HMG Security Policy Framework
10 4 (0.40%) RMADS
10 4 (0.40%) Sarbanes-Oxley
11 3 (0.30%) HL7
11 3 (0.30%) ISO 22301
11 3 (0.30%) ISO 9001
11 3 (0.30%) ISO/IEC 20000
11 3 (0.30%) ISO/IEC 27005
12 2 (0.20%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 1 (0.099%) Dodd-Frank
System Software
1 160 (15.83%) Active Directory
2 56 (5.54%) VMware Infrastructure
3 32 (3.17%) VMware ESXi
4 25 (2.47%) Hyper-V
5 23 (2.27%) Microsoft App-V
6 17 (1.68%) XenApp
7 15 (1.48%) XenDesktop
8 13 (1.29%) vSphere
9 9 (0.89%) Virtual Machines
10 7 (0.69%) BitLocker
10 7 (0.69%) ISA Server
10 7 (0.69%) Virtual Desktop
11 5 (0.49%) iptables
11 5 (0.49%) SRDF
12 4 (0.40%) UAG
12 4 (0.40%) VirtualBox
13 3 (0.30%) Forefront TMG
13 3 (0.30%) Snort
13 3 (0.30%) VMware Workstation
14 2 (0.20%) RACF
Systems Management
1 59 (5.84%) SCCM
2 14 (1.38%) SCOM
3 12 (1.19%) Opscode Chef
4 11 (1.09%) Netcool
5 9 (0.89%) Ansible
5 9 (0.89%) Tivoli
5 9 (0.89%) Tivoli Storage Manager
6 7 (0.69%) QRadar
6 7 (0.69%) Red Hat Satellite
6 7 (0.69%) Unicenter
7 6 (0.59%) HP Quality Center
7 6 (0.59%) OpenView
8 5 (0.49%) CA Wily
8 5 (0.49%) HAProxy
8 5 (0.49%) Nagios
8 5 (0.49%) Symantec Endpoint Protection
8 5 (0.49%) vCenter Server
9 4 (0.40%) CSIRT
9 4 (0.40%) EnCase
9 4 (0.40%) McAfee ePO
Vendors
1 206 (20.38%) Microsoft
2 88 (8.70%) HP
3 80 (7.91%) VMware
4 74 (7.32%) Cisco
5 68 (6.73%) Citrix
6 65 (6.43%) Remedy
7 62 (6.13%) ServiceNow
8 51 (5.04%) Oracle
9 40 (3.96%) Dell
10 38 (3.76%) Apple
10 38 (3.76%) SAP
11 37 (3.66%) Splunk
12 31 (3.07%) IBM
13 24 (2.37%) CA
14 23 (2.27%) CheckPoint
15 22 (2.18%) McAfee
16 21 (2.08%) BMC
17 20 (1.98%) ArcSight
18 18 (1.78%) Computacenter
18 18 (1.78%) Juniper
London
McGregor Boyall
Rate: £650 - £800 per day
Posted: 1 hour ago
Brighton, East Sussex
Lorien Resourcing
Rate: £150 - £200 per annum
Posted: Yesterday
Swindon, Wiltshire
Talendrone.com
Rate: Negotiable/Excellent Rates
Posted: Yesterday
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Rate: £10.43 - £12.53 per hour
Posted: Yesterday
City, London
Thebes IT
Posted: 3 days ago
UK
Randstad Technologies
Rate: £0.00 per hour
Posted: Yesterday
Edinburgh, Midlothian
Lorien Resourcing
Rate: negotiable
Posted: 2 days ago
London
IT Talent Solutions
Rate: From £450 to £525 per day
Posted: 5 days ago
Cardiff, South Glamorgan
Networking People
Rate: £170 - £190 per day
Posted: 6 days ago
City, London
ARC IT Recruitment Ltd
Rate: £350 - £375 per day
Posted: 5 days ago
London
Plan-Net
Rate: Competitive rate
Posted: 5 days ago
Liverpool
Gibbs
Rate: £0 - £50 per day
Posted: 9 days ago
Leicester
Computer Futures
Rate: competitive
Posted: 6 days ago
Worcester, Worcestershire
Spring Technology
Posted: 6 days ago