The following table provides summary statistics for contract job vacancies with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 23 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Incident Management
UK
Rank 224 182 195
Rank change year-on-year -42 +13  
Contract jobs citing Incident Management 473 702 640
As % of all contract IT jobs advertised in the UK 1.06% 1.33% 1.22%
As % of the Processes & Methodologies category 1.27% 1.60% 1.53%
Number of daily rates quoted 271 404 324
Median daily rate £338 £350 £339
Median daily rate % change year-on-year -3.57% +3.32%  
90% offered a daily rate of more than £138 £145 £134
10% offered a daily rate of more than £500 £525 £475
UK excluding London median daily rate £300 £338 £320
% change year-on-year -11.11% +5.46%  
Number of hourly rates quoted 23 57 71
Median hourly rate £16.50 £16.50 £15.00
Median hourly rate % change year-on-year - +10.00%  
90% offered a hourly rate of more than £11.70 £10.52 £11.00
10% offered a hourly rate of more than £23.75 £19.00 £21.30
UK excluding London median hourly rate £15.50 £16.50 £14.50
% change year-on-year -6.06% +13.79%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 37155 43761 41746
As % of all contract IT job vacancies advertised in the UK 83.08% 82.85% 79.73%
Number of daily rates quoted 24488 28705 25865
Median daily rate £450 £425 £420
Median daily rate % change year-on-year +5.88% +1.19%  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £410 £400 £399
% change year-on-year +2.50% +0.29%  
Number of hourly rates quoted 940 1103 1195
Median hourly rate £35.00 £37.50 £27.50
Median hourly rate % change year-on-year -6.66% +36.36%  
90% offered a hourly rate of more than £13.00 £13.00 £12.10
10% offered a hourly rate of more than £53.00 £55.00 £49.50
UK excluding London median hourly rate £36.00 £39.00 £30.00
% change year-on-year -7.69% +30.00%  

Incident Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the UK

Incident Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management.

Contractor daily rate trend for Incident Management in the UK

Incident Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Incident Management over the 3 months to 23 March 2017.

Contractor daily rate histogram for Incident Management in the UK

Incident Management
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management.

Contractor hourly rate trend for Incident Management in the UK

Incident Management
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Incident Management over the 3 months to 23 March 2017.

Contractor hourly rate histogram for Incident Management in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -51 434 £350 - 143
London -35 140 £400 -5.88% 41
South East -38 122 £339 -0.29% 32
Buckinghamshire +6 57 £350 -12.50% 6
South West +6 47 £231 -28.84% 9
Milton Keynes +6 45 £350 -12.50% 6
West Midlands +4 29 £400 -17.94% 9
North West +8 28 £213 -34.61% 9
Hampshire 0 22 £350 +2.94% 7
Yorkshire +2 21 £430 +49.39% 16
East of England -37 21 £225 -33.33% 10
Bristol +9 18 £300 -7.61% 4
Wiltshire +7 17 £196 -14.67% 3
West Yorkshire -1 17 £440 +37.42% 11
City of London -7 17 £383 -15.00% 15
Berkshire -35 17 £463 +42.30% 8
Scotland +16 15 £225 -35.71% 3
East Midlands 0 15 £388 +14.81% 9
Edinburgh +23 13 £225 +83.67% 2
Warwickshire +6 12 £400 -30.43% 2
Manchester +9 11 £198 -39.23% 8
Oxfordshire -11 11 £150 -17.24% 3
Corsham -8 9 £205 -10.86% 1
Cheshire +26 8 £140 -56.92% 1
Hertfordshire +1 8 £168 -76.07% 7
Bedfordshire -1 8 £300 -29.41% 1
Birmingham -2 8 £425 +41.66% 2
Oxford -6 8 £150 -33.33% 1
Nottinghamshire +3 7 £388 +29.16% 2
Gloucestershire -6 7 £141 -58.45%

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 March 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 447 (43.23%) ITIL
2 339 (32.79%) Windows
3 230 (22.24%) Microsoft
4 219 (21.18%) Problem Management
5 207 (20.02%) Change Management
6 201 (19.44%) Finance
7 186 (17.99%) Service Management
8 178 (17.21%) Active Directory
9 166 (16.05%) SLA
9 166 (16.05%) Security Cleared
10 162 (15.67%) MS Office
11 153 (14.80%) Analytical Skills
12 133 (12.86%) Linux
13 127 (12.28%) Unix
14 122 (11.80%) SC Cleared
15 119 (11.51%) Windows 7
16 117 (11.32%) Information Security
17 109 (10.54%) SQL
18 105 (10.15%) VMware
19 101 (9.77%) Firewall
20 100 (9.67%) MS Excel
21 95 (9.19%) HP
22 92 (8.90%) Windows Server
23 90 (8.70%) Management Information System
24 89 (8.61%) Service Delivery
25 87 (8.41%) Project Management
26 85 (8.22%) DNS
27 84 (8.12%) ITSM
28 83 (8.03%) Cisco
29 81 (7.83%) Cybersecurity

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (4.16%) MS Exchange
2 40 (3.87%) SharePoint
3 26 (2.51%) IIS
4 21 (2.03%) JBoss
5 19 (1.84%) WebSphere
6 17 (1.64%) IBM Notes
6 17 (1.64%) Skype for Business
7 16 (1.55%) Apache
8 14 (1.35%) Confluence
9 13 (1.26%) SharePoint Server
10 12 (1.16%) Exchange Server 2010
10 12 (1.16%) Tomcat
10 12 (1.16%) WebLogic
11 10 (0.97%) SAS
12 9 (0.87%) Exchange Server 2013
13 8 (0.77%) Blackberry Enterprise Server
14 6 (0.58%) BizTalk Server
15 5 (0.48%) Exchange Server 2003
15 5 (0.48%) IBM HTTP Server
15 5 (0.48%) Oracle SOA Suite
Applications
1 162 (15.67%) MS Office
2 100 (9.67%) MS Excel
3 18 (1.74%) MS PowerPoint
3 18 (1.74%) MS Project
4 9 (0.87%) MS Visio
5 8 (0.77%) Spreadsheet
6 3 (0.29%) InfoPath
7 2 (0.19%) Photoshop
Business Applications
1 24 (2.32%) Remedy ITSM
2 9 (0.87%) Oracle EBS
3 5 (0.48%) Oracle Payables
4 4 (0.39%) assyst
4 4 (0.39%) Dynamics CRM
4 4 (0.39%) Oracle Cash Management
4 4 (0.39%) Oracle EBS R12
4 4 (0.39%) Oracle General Ledger
5 3 (0.29%) Oracle Applications
5 3 (0.29%) Oracle Financials
5 3 (0.29%) SAP CAR
5 3 (0.29%) SAP HCM
5 3 (0.29%) SAP Retail
5 3 (0.29%) SAP SD
5 3 (0.29%) Staffware
6 2 (0.19%) ION MarketView
6 2 (0.19%) SAP Oil and Gas
6 2 (0.19%) SAP S/4HANA
6 2 (0.19%) Teamcenter
7 1 (0.097%) SAP GRC
Cloud Services
1 57 (5.51%) Office 365
2 19 (1.84%) Microsoft Azure
2 19 (1.84%) SaaS
3 17 (1.64%) PaaS
4 16 (1.55%) Amazon AWS
5 15 (1.45%) IaaS
6 6 (0.58%) Cloud Computing
7 5 (0.48%) GitHub
8 4 (0.39%) G Suite
8 4 (0.39%) Google Drive
9 2 (0.19%) SuccessFactors
10 1 (0.097%) AWS CloudFormation
10 1 (0.097%) Google Cloud Platform
10 1 (0.097%) HP Helion
10 1 (0.097%) OpenShift
10 1 (0.097%) Virtual Private Cloud
10 1 (0.097%) Yammer
Communications & Networking
1 101 (9.77%) Firewall
2 85 (8.22%) DNS
3 71 (6.87%) WAN
4 70 (6.77%) TCP/IP
5 51 (4.93%) LAN
6 49 (4.74%) VPN
7 48 (4.64%) DHCP
8 46 (4.45%) Internet
9 36 (3.48%) Intrusion Detection
9 36 (3.48%) Network Security
10 33 (3.19%) SAN
10 33 (3.19%) Wireless
11 21 (2.03%) Cisco ASA
11 21 (2.03%) Cisco Nexus
11 21 (2.03%) LDAP
11 21 (2.03%) MPLS
12 16 (1.55%) HTTP
13 15 (1.45%) SSL
14 14 (1.35%) ATM
15 13 (1.26%) FTP
Database & Business Intelligence
1 65 (6.29%) SQL Server
2 16 (1.55%) PostgreSQL
3 15 (1.45%) Oracle Database
4 13 (1.26%) MySQL
5 12 (1.16%) DB2
5 12 (1.16%) SQL Server 2012
5 12 (1.16%) SQL Server 2014
6 11 (1.06%) SQL Server Integration Services
7 10 (0.97%) Data Warehouse
8 9 (0.87%) SQL Server 2008
9 8 (0.77%) Big Data
9 8 (0.77%) MongoDB
10 7 (0.68%) Hadoop
11 6 (0.58%) Oracle Database 12c
11 6 (0.58%) Relational Database
11 6 (0.58%) SQL Server Reporting Services
12 5 (0.48%) Azure SQL Database
12 5 (0.48%) MS Access
12 5 (0.48%) Oracle Database 11g
12 5 (0.48%) Oracle Reports
Development Applications
1 27 (2.61%) JIRA
2 13 (1.26%) Jenkins
3 9 (0.87%) Git (software)
4 8 (0.77%) Sonatype Nexus
5 7 (0.68%) Octopus Deploy
6 5 (0.48%) Introscope
7 4 (0.39%) SonarQube
8 3 (0.29%) Subversion
8 3 (0.29%) Vagrant
9 2 (0.19%) Ant
9 2 (0.19%) Oracle Forms
9 2 (0.19%) Talend Open Studio
9 2 (0.19%) Team Foundation Server
10 1 (0.097%) AccuRev
10 1 (0.097%) eCATT
10 1 (0.097%) HP UFT
10 1 (0.097%) JMeter
10 1 (0.097%) SoapUI
10 1 (0.097%) TeamCity
10 1 (0.097%) Toad
General
1 201 (19.44%) Finance
2 68 (6.58%) Banking
3 66 (6.38%) Telecoms
4 37 (3.58%) Retail
5 30 (2.90%) Billing
6 18 (1.74%) Legal
7 12 (1.16%) Front Office
8 11 (1.06%) Investment Banking
8 11 (1.06%) Law
9 9 (0.87%) Electronics
9 9 (0.87%) Financial Institution
9 9 (0.87%) Manufacturing
10 5 (0.48%) General Ledger
10 5 (0.48%) Marketing
11 4 (0.39%) Korean Language
11 4 (0.39%) Publishing
12 3 (0.29%) Automotive
13 2 (0.19%) Back Office
13 2 (0.19%) French Language
13 2 (0.19%) Military
Job Titles
1 315 (30.46%) Analyst
2 80 (7.74%) Incident Manager
3 79 (7.64%) Service Analyst
4 74 (7.16%) Support Engineer
5 66 (6.38%) Support Analyst
6 62 (6.00%) Security Analyst
7 61 (5.90%) Service Desk Analyst
8 52 (5.03%) Administrator
9 43 (4.16%) IT Support
10 40 (3.87%) Consultant
11 38 (3.68%) 2nd Line Support
11 38 (3.68%) Service Manager
12 35 (3.38%) Security Manager
13 34 (3.29%) Network Engineer
14 33 (3.19%) Help Desk Analyst
14 33 (3.19%) IT Analyst
15 30 (2.90%) Help Desk Support
16 29 (2.80%) Applications Support
17 28 (2.71%) IT Engineer
18 27 (2.61%) 1st Line Support
Libraries, Frameworks & Software Standards
1 23 (2.22%) Middleware
2 10 (0.97%) Regular Expression
2 10 (0.97%) Web Services
2 10 (0.97%) XML
3 8 (0.77%) .NET
4 6 (0.58%) HTML
5 5 (0.48%) CSS
5 5 (0.48%) J2EE
5 5 (0.48%) Oracle Fusion
5 5 (0.48%) XSLT
6 4 (0.39%) MSMQ
6 4 (0.39%) SOAP
7 3 (0.29%) 802.1X
7 3 (0.29%) ASP.NET
7 3 (0.29%) EDI
7 3 (0.29%) IBM Integration Bus
8 2 (0.19%) AngularJS
8 2 (0.19%) Django
8 2 (0.19%) Flask
8 2 (0.19%) pytest
Miscellaneous
1 153 (14.80%) Analytical Skills
2 90 (8.70%) Management Information System
3 74 (7.16%) Data Centre
4 31 (3.00%) Blackberry
5 29 (2.80%) Security Operations Centre
6 28 (2.71%) Smartphone
7 27 (2.61%) CMDB
8 22 (2.13%) Fat Client
8 22 (2.13%) Thin Client
9 19 (1.84%) Computer Science
9 19 (1.84%) Driving Licence
9 19 (1.84%) Video Conferencing
10 14 (1.35%) RSA SecurID
11 13 (1.26%) iSeries
12 12 (1.16%) Clustering
12 12 (1.16%) iPhone
12 12 (1.16%) PDA
13 11 (1.06%) Linux Command Line
13 11 (1.06%) Replication
14 10 (0.97%) Cyber Defence
Operating Systems
1 339 (32.79%) Windows
2 133 (12.86%) Linux
3 127 (12.28%) Unix
4 119 (11.51%) Windows 7
5 92 (8.90%) Windows Server
6 67 (6.48%) Windows Server 2008
7 47 (4.55%) Windows Server 2012
8 39 (3.77%) Android
9 34 (3.29%) Windows Server 2003
10 29 (2.80%) Windows XP
11 20 (1.93%) Red Hat Enterprise Linux
11 20 (1.93%) Windows 8
12 19 (1.84%) Solaris
13 18 (1.74%) Apple iOS
14 17 (1.64%) Windows 10
15 12 (1.16%) AIX
16 11 (1.06%) Mac OS
16 11 (1.06%) zOS
17 6 (0.58%) OpenVMS
18 4 (0.39%) Windows 2000
Processes & Methodologies
1 447 (43.23%) ITIL
2 219 (21.18%) Problem Management
3 207 (20.02%) Change Management
4 186 (17.99%) Service Management
5 117 (11.32%) Information Security
6 89 (8.61%) Service Delivery
7 87 (8.41%) Project Management
8 84 (8.12%) ITSM
9 81 (7.83%) Cybersecurity
10 80 (7.74%) Agile Software Development
11 74 (7.16%) ITIL V3
12 65 (6.29%) Risk Management
13 58 (5.61%) Change Control
14 56 (5.42%) Migration
15 53 (5.13%) Root Cause Analysis
16 52 (5.03%) Security Operations
17 50 (4.84%) Stakeholder Management
18 44 (4.26%) Business Continuity
19 43 (4.16%) SIEM
20 42 (4.06%) Configuration Management
Programming Languages
1 109 (10.54%) SQL
2 44 (4.26%) PowerShell
3 37 (3.58%) Java
4 28 (2.71%) Python
5 26 (2.51%) Perl
6 17 (1.64%) Shell Script
7 13 (1.26%) JavaScript
7 13 (1.26%) VB
8 9 (0.87%) Bash Shell
9 8 (0.77%) C
9 8 (0.77%) Korn
9 8 (0.77%) Ruby
10 6 (0.58%) PHP
11 5 (0.48%) T-SQL
11 5 (0.48%) VBA
12 4 (0.39%) C++
12 4 (0.39%) PL/SQL
12 4 (0.39%) VBScript
13 3 (0.29%) C#
13 3 (0.29%) VB.NET
Qualifications
1 166 (16.05%) Security Cleared
2 122 (11.80%) SC Cleared
3 62 (6.00%) Degree
4 59 (5.71%) ITIL Certification
5 45 (4.35%) Cisco Certification
6 42 (4.06%) Microsoft Certification
7 39 (3.77%) DV Cleared
8 37 (3.58%) CISSP
9 33 (3.19%) CCNP
10 30 (2.90%) CEH
11 27 (2.61%) CCNA
12 21 (2.03%) CREST Certified
12 21 (2.03%) MCP
13 20 (1.93%) OSCP
14 19 (1.84%) BPSS Clearance
15 16 (1.55%) CISA
15 16 (1.55%) GCIH
16 14 (1.35%) GIAC
17 13 (1.26%) CISM
17 13 (1.26%) ISEB
Quality Assurance & Compliance
1 166 (16.05%) SLA
2 38 (3.68%) ISO/IEC 27001
3 28 (2.71%) PCI DSS
4 23 (2.22%) Disclosure Scotland
5 16 (1.55%) PMO
5 16 (1.55%) QA
6 8 (0.77%) RMADS
6 8 (0.77%) Sarbanes-Oxley
7 6 (0.58%) Data Quality
8 5 (0.48%) HMG Security Policy Framework
8 5 (0.48%) ISO22301
9 3 (0.29%) COBIT
9 3 (0.29%) HL7
10 2 (0.19%) BS7799
10 2 (0.19%) GDPR
10 2 (0.19%) ISO 9001
11 1 (0.097%) Cyber Essentials
11 1 (0.097%) ISO27002
11 1 (0.097%) MiFID
11 1 (0.097%) SEPA
System Software
1 178 (17.21%) Active Directory
2 79 (7.64%) VMware Infrastructure
3 33 (3.19%) VMware ESX
4 25 (2.42%) XenApp
5 24 (2.32%) Hyper-V
6 22 (2.13%) XenDesktop
7 21 (2.03%) Microsoft App-V
8 16 (1.55%) BitLocker
9 11 (1.06%) Virtual Desktop
10 9 (0.87%) VMware ESXi
10 9 (0.87%) vSphere
11 8 (0.77%) Virtual Machines
12 6 (0.58%) RACF
13 5 (0.48%) SRDF
13 5 (0.48%) Veritas Cluster Server
13 5 (0.48%) Veritas Volume Manager
14 4 (0.39%) ISA Server
14 4 (0.39%) UAG
15 3 (0.29%) Forefront TMG
15 3 (0.29%) Tivoli Workload Scheduler
Systems Management
1 49 (4.74%) SCCM
2 20 (1.93%) Symantec Endpoint Protection
3 15 (1.45%) Systems Management Server (SMS)
4 12 (1.16%) SCOM
5 11 (1.06%) HP SiteScope
5 11 (1.06%) Tivoli Storage Manager
6 10 (0.97%) Opscode Chef
6 10 (0.97%) Puppet
6 10 (0.97%) Red Hat Satellite
6 10 (0.97%) Tivoli
7 9 (0.87%) ITRS Geneos
8 7 (0.68%) Nagios
8 7 (0.68%) Nessus
8 7 (0.68%) Network Intrusion Detection System
9 6 (0.58%) CSIRT
9 6 (0.58%) NetBackup
9 6 (0.58%) QRadar
10 5 (0.48%) CA Wily
10 5 (0.48%) Unicenter
10 5 (0.48%) WSUS
Vendors
1 230 (22.24%) Microsoft
2 105 (10.15%) VMware
3 95 (9.19%) HP
4 83 (8.03%) Cisco
5 69 (6.67%) Remedy
6 66 (6.38%) Oracle
7 62 (6.00%) Citrix
8 53 (5.13%) ServiceNow
9 42 (4.06%) Dell
10 33 (3.19%) Apple
11 32 (3.09%) CheckPoint
11 32 (3.09%) IBM
12 31 (3.00%) CA
13 30 (2.90%) SAP
14 29 (2.80%) Splunk
15 28 (2.71%) BMC
16 26 (2.51%) F5
17 23 (2.22%) Symantec
18 21 (2.03%) AppSense
18 21 (2.03%) Wyse
City, London
Lorien Resourcing
Posted: 14 hours ago
Bracknell, Berkshire
Lorien Resourcing
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Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £180 - £226 per day
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Gateshead, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £10.50 per hour
Posted: 3 days ago
Corsham, Wiltshire
Spring Technology
Posted: 6 hours ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 3 days ago
London
Cititec
Posted: 2 days ago
London
Opilio Recruitment
Rate: From £35,000 to £45,000 per annum
Posted: 6 days ago
Edinburgh, Midlothian
Spring Technology
Posted: 15 hours ago
London
Cititec
Rate: £450 - £500 per day
Posted: 3 days ago
Greater London
360 Resourcing
Rate: £25,739 - £30,283 per annum
Posted: 7 days ago
City, London
Hatstand Limited
Rate: £400 - £500 per day
Posted: Yesterday
Oxfordshire
Cadence Resourcing
Rate: On application
Posted: 3 days ago
North Yorkshire
LA International
Rate: £195 per day
Posted: 3 days ago
Edinburgh, Midlothian
Harvey Nash plc
Posted: 2 days ago
Bradford, West Yorkshire
ReThink Recruitment
Posted: 6 days ago
Hertfordshire
Ocado Technology
Rate: Competitive + Excellent benefits
Posted: 8 days ago
Surrey
Opus Recruitment Solutions Ltd
Rate: Market Rate
Posted: 2 days ago
London
AMS contingency
Posted: 21 days ago
Nottingham, Nottinghamshire
Hays Talent Solutions
Rate: £400.00 per day
Posted: 16 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Rate: From £20,000 to £25,000 per annum Competitive salary & excellent benef
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Wiltshire
People Source Consulting
Rate: £200 - £210 per day
Posted: 23 days ago