The following table provides summary statistics for contract job vacancies with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 3 months to 27 March 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
27 Mar 2017
Same period 2016 Same period 2015
Incident Management
UK
Rank 224 184 183
Rank change year-on-year -40 -1  
Contract jobs citing Incident Management 466 709 666
As % of all contract IT jobs advertised in the UK 1.04% 1.33% 1.23%
As % of the Processes & Methodologies category 1.25% 1.61% 1.55%
Number of daily rates quoted 265 408 338
Median daily rate £350 £350 £345
Median daily rate % change year-on-year -0.07% +1.45%  
90% offered a daily rate of more than £135 £145 £133
10% offered a daily rate of more than £500 £525 £475
UK excluding London median daily rate £300 £338 £325
% change year-on-year -11.11% +3.84%  
Number of hourly rates quoted 24 60 73
Median hourly rate £16.00 £16.50 £15.00
Median hourly rate % change year-on-year -3.03% +10.00%  
90% offered a hourly rate of more than £11.50 £10.68 £11.00
10% offered a hourly rate of more than £23.75 £19.00 £21.29
UK excluding London median hourly rate £15.25 £16.50 £14.00
% change year-on-year -7.57% +17.85%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process and methodology skills.

Contract Process & Methodology Skills
UK
Contract job vacancies with a requirement for process and methodology skills 37338 44118 43065
As % of all contract IT job vacancies advertised in the UK 83.13% 82.88% 79.71%
Number of daily rates quoted 24672 28919 26679
Median daily rate £450 £425 £420
Median daily rate % change year-on-year +5.88% +1.31%  
90% offered a daily rate of more than £300 £300 £275
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £410 £400 £396
% change year-on-year +2.50% +1.01%  
Number of hourly rates quoted 945 1114 1248
Median hourly rate £36.00 £37.50 £28.50
Median hourly rate % change year-on-year -4.00% +31.57%  
90% offered a hourly rate of more than £13.00 £13.00 £12.10
10% offered a hourly rate of more than £53.00 £55.00 £49.50
UK excluding London median hourly rate £36.25 £38.50 £30.20
% change year-on-year -5.84% +27.48%  

Incident Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Incident Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the UK

Incident Management
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management.

Contractor daily rate trend for Incident Management in the UK

Incident Management
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Incident Management over the 3 months to 27 March 2017.

Contractor daily rate histogram for Incident Management in the UK

Incident Management
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management.

Contractor hourly rate trend for Incident Management in the UK

Incident Management
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Incident Management over the 3 months to 27 March 2017.

Contractor hourly rate histogram for Incident Management in the UK

Incident Management
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the UK over the 3 months to 27 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -43 427 £350 -0.56% 139
London -29 138 £400 -5.88% 35
South East -44 121 £348 +2.35% 33
Buckinghamshire +10 57 £350 -13.04% 6
Milton Keynes +13 45 £350 -12.50% 6
South West +1 42 £205 -38.34% 9
North West +13 28 £213 -34.61% 7
West Midlands +4 27 £400 -17.94% 9
Yorkshire +14 23 £430 +49.39% 15
Hampshire +6 21 £350 +2.94% 7
East of England -41 21 £203 -40.00% 13
West Yorkshire +15 18 £440 +37.42% 11
Berkshire -27 18 £463 +43.41% 9
Wiltshire +7 16 £196 -14.67% 3
Scotland +11 15 £225 -35.71% 3
East Midlands -2 15 £388 +14.81% 10
City of London -15 15 £383 -15.00% 12
Bristol +4 14 £301 -9.62% 4
Edinburgh +24 13 £225 +83.67% 2
Warwickshire +10 12 £400 -30.43% 2
Oxfordshire -11 12 £150 -17.24% 3
Manchester +2 11 £198 -39.23% 7
Corsham -10 9 £205 -10.86% 1
Cheshire +24 8 £140 -56.92%
Hertfordshire +5 8 £168 -76.07% 7
Bedfordshire +2 8 £300 -29.41% 2
Oxford -8 8 £150 -33.33% 1
Tyne and Wear -16 8 £444 +97.22% 6
North East -16 8 £444 +54.34% 8
Bradford - 8 £475 - 1

Incident Management
Top 30 Related IT Skills

For the 6 months to 27 March 2017, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Incident Management.

1 442 (43.12%) ITIL
2 337 (32.88%) Windows
3 228 (22.24%) Microsoft
4 219 (21.37%) Problem Management
5 206 (20.10%) Change Management
6 194 (18.93%) Finance
7 185 (18.05%) Service Management
8 177 (17.27%) Active Directory
9 168 (16.39%) SLA
10 164 (16.00%) Security Cleared
11 158 (15.41%) MS Office
12 152 (14.83%) Analytical Skills
13 129 (12.59%) Linux
14 128 (12.49%) Unix
15 121 (11.80%) SC Cleared
16 118 (11.51%) Information Security
17 116 (11.32%) Windows 7
18 110 (10.73%) SQL
19 104 (10.15%) VMware
20 101 (9.85%) Firewall
21 100 (9.76%) MS Excel
22 93 (9.07%) HP
22 93 (9.07%) Windows Server
23 91 (8.88%) Management Information System
24 89 (8.68%) Service Delivery
25 87 (8.49%) DNS
26 86 (8.39%) Project Management
27 82 (8.00%) ITSM
28 80 (7.80%) Agile Software Development
28 80 (7.80%) Cisco

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (4.29%) MS Exchange
2 42 (4.10%) SharePoint
3 26 (2.54%) IIS
4 20 (1.95%) JBoss
5 18 (1.76%) WebSphere
6 17 (1.66%) IBM Notes
6 17 (1.66%) Skype for Business
7 16 (1.56%) Apache
8 14 (1.37%) Confluence
8 14 (1.37%) SharePoint Server
9 13 (1.27%) Exchange Server 2010
10 12 (1.17%) WebLogic
11 11 (1.07%) Tomcat
12 10 (0.98%) SAS
13 9 (0.88%) Exchange Server 2013
14 7 (0.68%) Blackberry Enterprise Server
15 6 (0.59%) BizTalk Server
15 6 (0.59%) Exchange Server 2003
16 5 (0.49%) IBM HTTP Server
16 5 (0.49%) Oracle SOA Suite
Applications
1 158 (15.41%) MS Office
2 100 (9.76%) MS Excel
3 18 (1.76%) MS PowerPoint
3 18 (1.76%) MS Project
4 9 (0.88%) MS Visio
5 8 (0.78%) Spreadsheet
6 3 (0.29%) InfoPath
7 2 (0.20%) Photoshop
Business Applications
1 24 (2.34%) Remedy ITSM
2 9 (0.88%) Oracle EBS
3 5 (0.49%) Oracle Payables
4 4 (0.39%) assyst
4 4 (0.39%) Dynamics CRM
4 4 (0.39%) Oracle Cash Management
4 4 (0.39%) Oracle EBS R12
4 4 (0.39%) Oracle General Ledger
4 4 (0.39%) SAP CAR
4 4 (0.39%) SAP Retail
5 3 (0.29%) ION MarketView
5 3 (0.29%) Oracle Applications
5 3 (0.29%) Oracle Financials
5 3 (0.29%) SAP HCM
5 3 (0.29%) SAP SD
5 3 (0.29%) Staffware
6 2 (0.20%) SAP Oil and Gas
6 2 (0.20%) SAP S/4HANA
6 2 (0.20%) Teamcenter
7 1 (0.098%) SAP POS DM
Cloud Services
1 58 (5.66%) Office 365
2 20 (1.95%) Microsoft Azure
3 19 (1.85%) SaaS
4 17 (1.66%) PaaS
5 16 (1.56%) Amazon AWS
6 15 (1.46%) IaaS
7 6 (0.59%) Cloud Computing
8 5 (0.49%) GitHub
9 4 (0.39%) G Suite
9 4 (0.39%) Google Drive
10 2 (0.20%) SuccessFactors
11 1 (0.098%) AWS CloudFormation
11 1 (0.098%) Google Cloud Platform
11 1 (0.098%) HP Helion
11 1 (0.098%) OpenShift
11 1 (0.098%) Virtual Private Cloud
11 1 (0.098%) Yammer
Communications & Networking
1 101 (9.85%) Firewall
2 87 (8.49%) DNS
3 70 (6.83%) TCP/IP
3 70 (6.83%) WAN
4 50 (4.88%) DHCP
4 50 (4.88%) LAN
5 49 (4.78%) VPN
6 46 (4.49%) Internet
7 36 (3.51%) Intrusion Detection
7 36 (3.51%) Network Security
8 31 (3.02%) Wireless
9 29 (2.83%) SAN
10 21 (2.05%) Cisco ASA
10 21 (2.05%) Cisco Nexus
10 21 (2.05%) LDAP
10 21 (2.05%) MPLS
11 16 (1.56%) HTTP
12 15 (1.46%) SSL
13 14 (1.37%) ATM
14 13 (1.27%) FTP
Database & Business Intelligence
1 66 (6.44%) SQL Server
2 16 (1.56%) PostgreSQL
3 14 (1.37%) Oracle Database
4 13 (1.27%) MySQL
5 12 (1.17%) DB2
5 12 (1.17%) SQL Server 2012
5 12 (1.17%) SQL Server 2014
6 11 (1.07%) SQL Server Integration Services
7 10 (0.98%) Data Warehouse
8 9 (0.88%) SQL Server 2008
9 8 (0.78%) Big Data
9 8 (0.78%) MongoDB
10 7 (0.68%) Hadoop
11 6 (0.59%) MS Access
11 6 (0.59%) Oracle Database 12c
11 6 (0.59%) Relational Database
11 6 (0.59%) SQL Server Reporting Services
12 5 (0.49%) Azure SQL Database
12 5 (0.49%) Oracle Database 11g
12 5 (0.49%) Oracle Reports
Development Applications
1 27 (2.63%) JIRA
2 13 (1.27%) Jenkins
3 9 (0.88%) Git (software)
4 8 (0.78%) Sonatype Nexus
5 7 (0.68%) Octopus Deploy
6 5 (0.49%) Introscope
7 4 (0.39%) SonarQube
8 3 (0.29%) Subversion
8 3 (0.29%) Vagrant
9 2 (0.20%) Ant
9 2 (0.20%) Oracle Forms
9 2 (0.20%) Talend Open Studio
9 2 (0.20%) Team Foundation Server
10 1 (0.098%) AccuRev
10 1 (0.098%) eCATT
10 1 (0.098%) HP UFT
10 1 (0.098%) JMeter
10 1 (0.098%) SoapUI
10 1 (0.098%) TeamCity
10 1 (0.098%) Toad
General
1 194 (18.93%) Finance
2 67 (6.54%) Telecoms
3 65 (6.34%) Banking
4 38 (3.71%) Retail
5 31 (3.02%) Billing
6 17 (1.66%) Legal
7 12 (1.17%) Front Office
8 11 (1.07%) Law
9 10 (0.98%) Investment Banking
9 10 (0.98%) Manufacturing
10 9 (0.88%) Electronics
11 7 (0.68%) Financial Institution
12 5 (0.49%) General Ledger
12 5 (0.49%) Marketing
13 4 (0.39%) Korean Language
13 4 (0.39%) Publishing
14 3 (0.29%) Automotive
15 2 (0.20%) Back Office
15 2 (0.20%) Military
15 2 (0.20%) Pharmaceutical
Job Titles
1 312 (30.44%) Analyst
2 81 (7.90%) Incident Manager
3 77 (7.51%) Service Analyst
4 73 (7.12%) Support Engineer
5 63 (6.15%) Security Analyst
5 63 (6.15%) Support Analyst
6 59 (5.76%) Service Desk Analyst
7 49 (4.78%) Administrator
8 43 (4.20%) IT Support
9 39 (3.80%) Consultant
9 39 (3.80%) Service Manager
10 36 (3.51%) 2nd Line Support
10 36 (3.51%) Security Manager
11 34 (3.32%) Network Engineer
12 32 (3.12%) IT Analyst
13 30 (2.93%) Help Desk Analyst
14 28 (2.73%) Help Desk Support
14 28 (2.73%) IT Engineer
15 27 (2.63%) 1st Line Support
15 27 (2.63%) Applications Support
Libraries, Frameworks & Software Standards
1 23 (2.24%) Middleware
2 10 (0.98%) Regular Expression
2 10 (0.98%) Web Services
2 10 (0.98%) XML
3 8 (0.78%) .NET
4 6 (0.59%) HTML
5 5 (0.49%) CSS
5 5 (0.49%) J2EE
5 5 (0.49%) Oracle Fusion
5 5 (0.49%) XSLT
6 4 (0.39%) MSMQ
6 4 (0.39%) SOAP
7 3 (0.29%) 802.1X
7 3 (0.29%) ASP.NET
7 3 (0.29%) EDI
7 3 (0.29%) IBM Integration Bus
8 2 (0.20%) AngularJS
8 2 (0.20%) Django
8 2 (0.20%) Flask
8 2 (0.20%) pytest
Miscellaneous
1 152 (14.83%) Analytical Skills
2 91 (8.88%) Management Information System
3 70 (6.83%) Data Centre
4 30 (2.93%) Blackberry
4 30 (2.93%) Security Operations Centre
5 28 (2.73%) Smartphone
6 27 (2.63%) CMDB
7 23 (2.24%) Fat Client
7 23 (2.24%) Thin Client
8 19 (1.85%) Computer Science
8 19 (1.85%) Driving Licence
8 19 (1.85%) Video Conferencing
9 14 (1.37%) RSA SecurID
10 13 (1.27%) iSeries
11 12 (1.17%) Clustering
11 12 (1.17%) iPhone
11 12 (1.17%) PDA
12 11 (1.07%) Linux Command Line
13 10 (0.98%) User Experience
13 10 (0.98%) Virtual Team
Operating Systems
1 337 (32.88%) Windows
2 129 (12.59%) Linux
3 128 (12.49%) Unix
4 116 (11.32%) Windows 7
5 93 (9.07%) Windows Server
6 68 (6.63%) Windows Server 2008
7 47 (4.59%) Windows Server 2012
8 39 (3.80%) Android
9 35 (3.41%) Windows Server 2003
10 29 (2.83%) Windows XP
11 20 (1.95%) Solaris
12 19 (1.85%) Red Hat Enterprise Linux
12 19 (1.85%) Windows 8
13 18 (1.76%) Apple iOS
14 16 (1.56%) Windows 10
15 12 (1.17%) AIX
16 11 (1.07%) Mac OS
16 11 (1.07%) zOS
17 6 (0.59%) OpenVMS
18 4 (0.39%) Windows 2000
Processes & Methodologies
1 442 (43.12%) ITIL
2 219 (21.37%) Problem Management
3 206 (20.10%) Change Management
4 185 (18.05%) Service Management
5 118 (11.51%) Information Security
6 89 (8.68%) Service Delivery
7 86 (8.39%) Project Management
8 82 (8.00%) ITSM
9 80 (7.80%) Agile Software Development
9 80 (7.80%) Cybersecurity
10 72 (7.02%) ITIL V3
11 64 (6.24%) Risk Management
12 57 (5.56%) Change Control
13 54 (5.27%) Root Cause Analysis
14 53 (5.17%) Security Operations
15 52 (5.07%) Migration
16 50 (4.88%) Stakeholder Management
17 45 (4.39%) Business Continuity
18 44 (4.29%) SIEM
19 43 (4.20%) Configuration Management
Programming Languages
1 110 (10.73%) SQL
2 44 (4.29%) PowerShell
3 37 (3.61%) Java
4 29 (2.83%) Python
5 26 (2.54%) Perl
6 17 (1.66%) Shell Script
7 13 (1.27%) JavaScript
7 13 (1.27%) VB
8 8 (0.78%) Bash Shell
8 8 (0.78%) C
8 8 (0.78%) Ruby
9 7 (0.68%) Korn
10 6 (0.59%) PHP
11 5 (0.49%) C++
11 5 (0.49%) T-SQL
11 5 (0.49%) VBA
12 4 (0.39%) PL/SQL
12 4 (0.39%) VBScript
13 3 (0.29%) C#
13 3 (0.29%) VB.NET
Qualifications
1 164 (16.00%) Security Cleared
2 121 (11.80%) SC Cleared
3 61 (5.95%) Degree
4 59 (5.76%) ITIL Certification
5 45 (4.39%) Cisco Certification
6 42 (4.10%) Microsoft Certification
7 40 (3.90%) DV Cleared
8 38 (3.71%) CISSP
9 33 (3.22%) CCNP
10 30 (2.93%) CEH
11 27 (2.63%) CCNA
12 21 (2.05%) CREST Certified
12 21 (2.05%) MCP
13 20 (1.95%) OSCP
14 19 (1.85%) BPSS Clearance
15 17 (1.66%) CISA
16 16 (1.56%) GCIH
17 14 (1.37%) CISM
17 14 (1.37%) GIAC
18 13 (1.27%) ISEB
Quality Assurance & Compliance
1 168 (16.39%) SLA
2 39 (3.80%) ISO/IEC 27001
3 29 (2.83%) PCI DSS
4 22 (2.15%) Disclosure Scotland
5 17 (1.66%) QA
6 15 (1.46%) PMO
7 8 (0.78%) RMADS
7 8 (0.78%) Sarbanes-Oxley
8 6 (0.59%) Data Quality
9 5 (0.49%) HMG Security Policy Framework
9 5 (0.49%) ISO22301
10 3 (0.29%) COBIT
10 3 (0.29%) HL7
11 2 (0.20%) BS7799
11 2 (0.20%) GDPR
12 1 (0.098%) BS25999
12 1 (0.098%) Cyber Essentials
12 1 (0.098%) ISO 9001
12 1 (0.098%) ISO27002
12 1 (0.098%) MiFID
System Software
1 177 (17.27%) Active Directory
2 79 (7.71%) VMware Infrastructure
3 33 (3.22%) VMware ESX
4 25 (2.44%) XenApp
5 24 (2.34%) Hyper-V
6 22 (2.15%) XenDesktop
7 21 (2.05%) Microsoft App-V
8 15 (1.46%) BitLocker
9 11 (1.07%) Virtual Desktop
10 9 (0.88%) VMware ESXi
11 8 (0.78%) Virtual Machines
11 8 (0.78%) vSphere
12 6 (0.59%) RACF
13 5 (0.49%) ISA Server
13 5 (0.49%) SRDF
14 4 (0.39%) UAG
14 4 (0.39%) Veritas Cluster Server
14 4 (0.39%) Veritas Volume Manager
15 3 (0.29%) Forefront TMG
15 3 (0.29%) Tivoli Workload Scheduler
Systems Management
1 49 (4.78%) SCCM
2 20 (1.95%) Symantec Endpoint Protection
3 15 (1.46%) Systems Management Server (SMS)
4 12 (1.17%) SCOM
5 11 (1.07%) HP SiteScope
6 10 (0.98%) Opscode Chef
6 10 (0.98%) Puppet
7 9 (0.88%) ITRS Geneos
7 9 (0.88%) Red Hat Satellite
7 9 (0.88%) Tivoli
8 7 (0.68%) Nagios
8 7 (0.68%) Nessus
8 7 (0.68%) Network Intrusion Detection System
9 6 (0.59%) CSIRT
9 6 (0.59%) NetBackup
9 6 (0.59%) QRadar
9 6 (0.59%) Tivoli Storage Manager
9 6 (0.59%) Unicenter
10 5 (0.49%) CA Wily
10 5 (0.49%) WSUS
Vendors
1 228 (22.24%) Microsoft
2 104 (10.15%) VMware
3 93 (9.07%) HP
4 80 (7.80%) Cisco
5 69 (6.73%) Remedy
6 66 (6.44%) Oracle
7 60 (5.85%) Citrix
8 52 (5.07%) ServiceNow
9 42 (4.10%) Dell
10 33 (3.22%) Apple
11 32 (3.12%) CheckPoint
11 32 (3.12%) IBM
11 32 (3.12%) SAP
12 31 (3.02%) CA
13 29 (2.83%) Splunk
14 28 (2.73%) BMC
15 26 (2.54%) F5
16 23 (2.24%) Symantec
17 21 (2.05%) AppSense
17 21 (2.05%) Wyse
City, London
Lorien Resourcing
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Experis Ltd
Rate: £180 - £226 per day
Posted: 5 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 3 days ago
Leicestershire
Big Red Recruitment
Rate: £400 - £500 per day
Posted: 2 days ago
Gateshead, Tyne and Wear
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £10.50 per hour
Posted: 6 days ago
Birmingham, West Midlands (County)
Proactive Appointments
Rate: £300 - £400 per day
Posted: 2 days ago
Greater London
360 Resourcing
Rate: £25,739 - £30,283 per annum
Posted: 10 days ago
Bedfordshire
Claremont Consulting Ltd
Rate: From £300 to £400 per day
Posted: 2 days ago
Bracknell, Berkshire
Lorien Resourcing
Posted: 6 days ago
London
Cititec
Rate: £450 - £500 per day
Posted: 6 days ago
London
Cititec
Posted: 5 days ago
Oxfordshire
Cadence Resourcing
Rate: On application
Posted: 6 days ago
North Yorkshire
LA International
Rate: £195 per day
Posted: 6 days ago
Corsham, Wiltshire
Spring Technology
Posted: 3 days ago
Edinburgh, Midlothian
Harvey Nash plc
Posted: 5 days ago
Edinburgh, Midlothian
Spring Technology
Posted: 3 days ago
Hertfordshire
Ocado Technology
Rate: Competitive + Excellent benefits
Posted: 11 days ago
London
AMS contingency
Posted: 24 days ago
Surrey
Opus Recruitment Solutions Ltd
Rate: Market Rate
Posted: 6 days ago
Nottingham, Nottinghamshire
Hays Talent Solutions
Rate: £400.00 per day
Posted: 19 days ago
Dunstable, Bedfordshire
Sopra Banking Software UK
Rate: From £20,000 to £25,000 per annum Competitive salary & excellent benef
Posted: 17 days ago
Wiltshire
People Source Consulting
Rate: £200 - £210 per day
Posted: 26 days ago