Period
to 18 January 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 18 January 2018 with a comparison to the same period in the previous 2 years.

Incident Management
UK > Wales
6 months to
18 Jan 2018
Same period 2017 Same period 2016
Rank 98 74 106
Rank change year-on-year -24 +32 +17
Permanent jobs citing Incident Management 39 81 45
As % of all permanent IT jobs advertised in Wales 2.01% 3.37% 1.71%
As % of the Processes & Methodologies category 2.23% 3.77% 2.04%
Number of salaries quoted 25 66 45
Wales median annual salary £37,500 £30,500 £35,000
Median salary % change year-on-year +22.95% -12.86% -15.66%
10th Percentile £27,600 £21,250 £21,250
90th Percentile £54,650 £43,125 £53,900
UK median annual salary £45,000 £44,000 £42,750
% change year-on-year +2.27% +2.92% +0.59%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,750 2,146 2,209
As % of all permanent IT jobs advertised in Wales 90.16% 89.19% 83.74%
Number of salaries quoted 1,450 1,839 1,913
Wales median annual salary £40,000 £37,500 £36,000
Median salary % change year-on-year +6.67% +4.17% +1.69%
10th Percentile £24,500 £22,500 £22,500
90th Percentile £55,349 £56,250 £55,000
UK median annual salary £50,000 £48,500 £47,500
% change year-on-year +3.09% +2.11% +5.56%

Incident Management
Job Vacancy Trend in Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Incident Management in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Wales.

Salary trend for Incident Management in Wales

Incident Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Incident Management in Wales over the 6 months to 18 January 2018.

Salary histogram for Incident Management in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Wales region over the 6 months to 18 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -23 18 £35,000 +14.75% 1
Mid Wales -8 13 - -
West Wales - 8 £47,599 -
Incident Management
UK

For the 6 months to 18 January 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Incident Management.

1 23 (58.97%) Windows
1 23 (58.97%) Continuous Improvement
2 22 (56.41%) ITIL
3 20 (51.28%) Service Delivery
4 19 (48.72%) Service Management
5 18 (46.15%) Linux
6 17 (43.59%) SLA
6 17 (43.59%) Microsoft Certification
7 16 (41.03%) Microsoft
7 16 (41.03%) Degree
7 16 (41.03%) Problem Management
7 16 (41.03%) Windows Server
8 14 (35.90%) IaaS
8 14 (35.90%) Stakeholder Management
9 13 (33.33%) ITSM
9 13 (33.33%) Enterprise Software
9 13 (33.33%) Proactive Management
9 13 (33.33%) User Experience
10 12 (30.77%) VMware
11 11 (28.21%) VMware ESXi
11 11 (28.21%) Capacity Management
12 10 (25.64%) Microsoft Azure
13 9 (23.08%) Hyper-V
13 9 (23.08%) VMware Infrastructure
13 9 (23.08%) Active Directory
13 9 (23.08%) MCSE
14 8 (20.51%) Release Management
14 8 (20.51%) Windows Server 2012
15 7 (17.95%) Mentoring
15 7 (17.95%) MCSA

Incident Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.69%) IIS
2 2 (5.13%) MS Exchange
2 2 (5.13%) SharePoint
3 1 (2.56%) Exchange Server 2010
3 1 (2.56%) WebLogic
Business Applications
1 1 (2.56%) Sage 200
Cloud Services
1 14 (35.90%) IaaS
2 10 (25.64%) Microsoft Azure
3 6 (15.38%) PaaS
4 5 (12.82%) Office 365
4 5 (12.82%) SaaS
5 3 (7.69%) Mimecast
6 2 (5.13%) G Suite
7 1 (2.56%) Amazon AWS
7 1 (2.56%) OneDrive
Communications & Networking
1 7 (17.95%) DNS
2 6 (15.38%) Firewall
3 5 (12.82%) DHCP
4 3 (7.69%) SAN
5 2 (5.13%) Cisco ASA
5 2 (5.13%) Cisco Nexus
5 2 (5.13%) IP Telephony
5 2 (5.13%) Wi-Fi
6 1 (2.56%) LAN
6 1 (2.56%) Skype
6 1 (2.56%) TCP/IP
6 1 (2.56%) VPN
6 1 (2.56%) WAN
Database & Business Intelligence
1 6 (15.38%) SQL Server
2 5 (12.82%) Oracle Database
2 5 (12.82%) Oracle Database 11g
2 5 (12.82%) Oracle Database 12c
3 4 (10.26%) Oracle Database 10g
3 4 (10.26%) Power BI
3 4 (10.26%) SQL Server Integration Services
4 1 (2.56%) Couchbase
4 1 (2.56%) Ingres
4 1 (2.56%) MongoDB
4 1 (2.56%) NoSQL
4 1 (2.56%) Oracle Exadata
4 1 (2.56%) PostgreSQL
4 1 (2.56%) Relational Database
Development Applications
1 5 (12.82%) JIRA
General
1 3 (7.69%) Telecoms
2 1 (2.56%) Advertising
2 1 (2.56%) Legal
2 1 (2.56%) Manufacturing
Job Titles
1 7 (17.95%) Service Manager
2 5 (12.82%) Analyst
2 5 (12.82%) Operations Manager
3 4 (10.26%) Database Engineer
3 4 (10.26%) Infrastructure Engineer
3 4 (10.26%) IT Manager
4 3 (7.69%) Infrastructure Manager
4 3 (7.69%) IT Operations Manager
4 3 (7.69%) IT Services Manager
4 3 (7.69%) Security Analyst
4 3 (7.69%) Senior Infrastructure Engineer
4 3 (7.69%) Service Operations Manager
5 2 (5.13%) Delivery Manager
5 2 (5.13%) IT Support
5 2 (5.13%) Service Desk Manager
5 2 (5.13%) Services Delivery Manager
6 1 (2.56%) Backup Engineer
6 1 (2.56%) Data Centre Technician
6 1 (2.56%) IT Technician
6 1 (2.56%) Service Desk Team Leader
Libraries, Frameworks & Software Standards
1 1 (2.56%) SAP Basis
Miscellaneous
1 13 (33.33%) Enterprise Software
1 13 (33.33%) User Experience
2 4 (10.26%) Data Centre
3 2 (5.13%) Enterprise Storage
3 2 (5.13%) Management Information System
3 2 (5.13%) PKI
4 1 (2.56%) Clustering
4 1 (2.56%) Fat Client
4 1 (2.56%) PMI
4 1 (2.56%) Replication
4 1 (2.56%) Thin Client
4 1 (2.56%) Xbox
Operating Systems
1 23 (58.97%) Windows
2 18 (46.15%) Linux
3 16 (41.03%) Windows Server
4 8 (20.51%) Windows Server 2012
5 3 (7.69%) Unix
6 2 (5.13%) AIX
6 2 (5.13%) CentOS
6 2 (5.13%) Red Hat Enterprise Linux
6 2 (5.13%) Windows 7
7 1 (2.56%) Windows 10
7 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 23 (58.97%) Continuous Improvement
2 22 (56.41%) ITIL
3 20 (51.28%) Service Delivery
4 19 (48.72%) Service Management
5 16 (41.03%) Problem Management
6 14 (35.90%) Stakeholder Management
7 13 (33.33%) ITSM
7 13 (33.33%) Proactive Management
8 11 (28.21%) Capacity Management
9 8 (20.51%) Release Management
10 7 (17.95%) Mentoring
11 5 (12.82%) Business Continuity
11 5 (12.82%) Coaching
11 5 (12.82%) Collaborative Working
12 4 (10.26%) Business Intelligence
12 4 (10.26%) Change Management
12 4 (10.26%) TOGAF
13 3 (7.69%) Cybersecurity
13 3 (7.69%) Operations Management
13 3 (7.69%) Vulnerability Management
Programming Languages
1 5 (12.82%) PowerShell
1 5 (12.82%) VB
2 4 (10.26%) SQL
3 1 (2.56%) ABAP
3 1 (2.56%) Java
Qualifications
1 17 (43.59%) Microsoft Certification
2 16 (41.03%) Degree
3 9 (23.08%) MCSE
4 7 (17.95%) MCSA
5 3 (7.69%) BPSS Clearance
6 1 (2.56%) CCNA
6 1 (2.56%) Cisco Certification
6 1 (2.56%) MCITP
6 1 (2.56%) PMI Certification
6 1 (2.56%) SC Cleared
6 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 17 (43.59%) SLA
2 2 (5.13%) ISO/IEC 27001
System Software
1 11 (28.21%) VMware ESXi
2 9 (23.08%) Active Directory
2 9 (23.08%) Hyper-V
2 9 (23.08%) VMware Infrastructure
3 2 (5.13%) XenApp
3 2 (5.13%) XenDesktop
Systems Management
1 1 (2.56%) Data Guard
1 1 (2.56%) HP Data Protector
1 1 (2.56%) Oracle Enterprise Manager
1 1 (2.56%) SCCM
1 1 (2.56%) SCOM
1 1 (2.56%) SCOrch
1 1 (2.56%) SCSM
Vendors
1 16 (41.03%) Microsoft
2 12 (30.77%) VMware
3 6 (15.38%) Oracle
4 4 (10.26%) Citrix
5 2 (5.13%) AppDynamics
5 2 (5.13%) Avaya
5 2 (5.13%) Cisco
5 2 (5.13%) Clearswift
5 2 (5.13%) F5
5 2 (5.13%) Google
5 2 (5.13%) Red Hat
6 1 (2.56%) Actian
6 1 (2.56%) Cloudera
6 1 (2.56%) HP
6 1 (2.56%) Sage
6 1 (2.56%) SAP
6 1 (2.56%) Splunk
6 1 (2.56%) Talend
6 1 (2.56%) Veeam