Period
to 17 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 17 November 2017 with a comparison to the same period in the previous 2 years.

Incident Management
UK > Wales
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 100 76 109
Rank change year-on-year -24 +33 +10
Permanent jobs citing Incident Management 40 92 43
As % of all permanent IT jobs advertised in Wales 1.96% 3.45% 1.55%
As % of the Processes & Methodologies category 2.17% 3.88% 1.81%
Number of salaries quoted 37 80 41
Wales median annual salary £38,500 £30,000 £40,000
Median salary % change year-on-year +28.33% -25.00% +3.90%
10th Percentile £21,250 £21,250 £26,250
90th Percentile £52,669 £44,175 £52,500
UK median annual salary £45,000 £43,500 £42,500
% change year-on-year +3.45% +2.35% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1842 2373 2376
As % of all permanent IT jobs advertised in Wales 90.07% 88.98% 85.87%
Number of salaries quoted 1584 2028 1997
Wales median annual salary £40,000 £37,500 £36,000
Median salary % change year-on-year +6.67% +4.17% +2.86%
10th Percentile £23,500 £22,500 £22,750
90th Percentile £57,200 £55,250 £54,250
UK median annual salary £50,000 £49,000 £47,500
% change year-on-year +2.04% +3.16% +5.56%

Incident Management
Job Vacancy Trend in Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Incident Management in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Wales.

Salary trend for Incident Management in Wales

Incident Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Incident Management in Wales over the 6 months to 17 November 2017.

Salary histogram for Incident Management in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Wales region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -32 19 £33,850 +12.83% 1
West Wales - 17 £42,500 -
North Wales -1 4 £21,750 -41.61% 1
Incident Management
UK

For the 6 months to 17 November 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Wales region with a requirement for Incident Management.

1 25 (62.50%) Problem Management
2 21 (52.50%) Capacity Management
3 19 (47.50%) Microsoft
4 17 (42.50%) Windows
5 16 (40.00%) ITIL
6 14 (35.00%) DNS
7 13 (32.50%) Active Directory
7 13 (32.50%) Windows Server
8 12 (30.00%) Continuous Improvement
8 12 (30.00%) DHCP
9 11 (27.50%) Service Management
10 10 (25.00%) Release Management
10 10 (25.00%) VMware
10 10 (25.00%) Office 365
11 9 (22.50%) VMware ESXi
11 9 (22.50%) Disaster Recovery
11 9 (22.50%) IIS
11 9 (22.50%) Linux
12 8 (20.00%) Citrix
12 8 (20.00%) Management Information System
12 8 (20.00%) Service Delivery
12 8 (20.00%) PaaS
12 8 (20.00%) IaaS
12 8 (20.00%) Data Centre
13 7 (17.50%) Mimecast
13 7 (17.50%) Infrastructure Monitoring
13 7 (17.50%) Performance Monitoring
13 7 (17.50%) SaaS
13 7 (17.50%) Hyper-V
13 7 (17.50%) VMware Infrastructure

Incident Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (22.50%) IIS
2 6 (15.00%) MS Exchange
3 4 (10.00%) IBM Notes
4 3 (7.50%) SharePoint
5 2 (5.00%) WebLogic
6 1 (2.50%) Cloud Foundry
6 1 (2.50%) Exchange Server 2010
Business Applications
1 1 (2.50%) Sage 200
Cloud Services
1 10 (25.00%) Office 365
2 8 (20.00%) IaaS
2 8 (20.00%) PaaS
3 7 (17.50%) Mimecast
3 7 (17.50%) SaaS
4 5 (12.50%) Microsoft Azure
5 4 (10.00%) Amazon AWS
6 3 (7.50%) G Suite
7 1 (2.50%) OneDrive
Communications & Networking
1 14 (35.00%) DNS
2 12 (30.00%) DHCP
3 7 (17.50%) Firewall
4 5 (12.50%) SAN
5 3 (7.50%) NetScaler
5 3 (7.50%) Wi-Fi
6 2 (5.00%) Cisco ASA
6 2 (5.00%) Cisco Nexus
6 2 (5.00%) IP Telephony
6 2 (5.00%) TCP/IP
7 1 (2.50%) Internet
7 1 (2.50%) LAN
7 1 (2.50%) NAS
7 1 (2.50%) Skype
7 1 (2.50%) VPN
7 1 (2.50%) WAN
Database & Business Intelligence
1 4 (10.00%) SQL Server
2 2 (5.00%) Couchbase
2 2 (5.00%) Ingres
2 2 (5.00%) MongoDB
2 2 (5.00%) NoSQL
2 2 (5.00%) Oracle Exadata
2 2 (5.00%) PostgreSQL
2 2 (5.00%) Relational Database
3 1 (2.50%) Hadoop
3 1 (2.50%) Oracle Database
3 1 (2.50%) Oracle Database 11g
3 1 (2.50%) Oracle Database 12c
Development Applications
1 1 (2.50%) Talend Open Studio
General
1 4 (10.00%) Finance
2 3 (7.50%) Telecoms
3 1 (2.50%) Legal
3 1 (2.50%) Manufacturing
Job Titles
1 10 (25.00%) Infrastructure Engineer
2 9 (22.50%) Senior Infrastructure Engineer
3 8 (20.00%) Service Manager
4 7 (17.50%) Operations Manager
5 6 (15.00%) IT Manager
6 5 (12.50%) Analyst
6 5 (12.50%) IT Operations Manager
6 5 (12.50%) IT Services Manager
6 5 (12.50%) Service Operations Manager
7 3 (7.50%) Administrator
7 3 (7.50%) Citrix Engineer
7 3 (7.50%) Help Desk Technician
7 3 (7.50%) Infrastructure Manager
7 3 (7.50%) Linux Engineer
7 3 (7.50%) Security Analyst
7 3 (7.50%) Senior Citrix Engineer
8 2 (5.00%) Senior Storage Engineer
8 2 (5.00%) Service Desk Manager
8 2 (5.00%) Storage Engineer
8 2 (5.00%) Unix Administrator
Libraries, Frameworks & Software Standards
1 1 (2.50%) SAP Basis
Miscellaneous
1 8 (20.00%) Data Centre
1 8 (20.00%) Management Information System
2 5 (12.50%) Fat Client
2 5 (12.50%) Thin Client
3 3 (7.50%) Enterprise Storage
3 3 (7.50%) PKI
4 2 (5.00%) Clustering
4 2 (5.00%) Linux Command Line
4 2 (5.00%) Replication
5 1 (2.50%) Hybrid Cloud
5 1 (2.50%) Mainframe
5 1 (2.50%) PMI
5 1 (2.50%) Xbox
Operating Systems
1 17 (42.50%) Windows
2 13 (32.50%) Windows Server
3 9 (22.50%) Linux
4 5 (12.50%) Unix
5 4 (10.00%) CentOS
5 4 (10.00%) Red Hat Enterprise Linux
6 3 (7.50%) AIX
7 1 (2.50%) Windows 7
7 1 (2.50%) Windows Server 2008
Processes & Methodologies
1 25 (62.50%) Problem Management
2 21 (52.50%) Capacity Management
3 16 (40.00%) ITIL
4 12 (30.00%) Continuous Improvement
5 11 (27.50%) Service Management
6 10 (25.00%) Release Management
7 9 (22.50%) Disaster Recovery
8 8 (20.00%) Service Delivery
9 7 (17.50%) Business Continuity
9 7 (17.50%) Infrastructure Monitoring
9 7 (17.50%) Migration
9 7 (17.50%) Performance Monitoring
9 7 (17.50%) Project Management
10 6 (15.00%) E-Commerce
11 5 (12.50%) Email Management
11 5 (12.50%) Identity Management
11 5 (12.50%) IT Strategy
11 5 (12.50%) Operations Management
11 5 (12.50%) Performance Management
11 5 (12.50%) Technical Architecture
Programming Languages
1 1 (2.50%) ABAP
1 1 (2.50%) Java
1 1 (2.50%) SQL
Qualifications
1 7 (17.50%) MCSA
1 7 (17.50%) Microsoft Certification
2 5 (12.50%) BPSS Clearance
3 2 (5.00%) Degree
4 1 (2.50%) PMI Certification
4 1 (2.50%) SC Cleared
4 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 6 (15.00%) ISO/IEC 27001
2 4 (10.00%) SLA
System Software
1 13 (32.50%) Active Directory
2 9 (22.50%) VMware ESXi
3 7 (17.50%) Hyper-V
3 7 (17.50%) VMware Infrastructure
4 5 (12.50%) XenApp
4 5 (12.50%) XenDesktop
Systems Management
1 5 (12.50%) SCCM
1 5 (12.50%) SCOM
1 5 (12.50%) SCOrch
1 5 (12.50%) SCSM
2 2 (5.00%) HP Data Protector
2 2 (5.00%) Oracle Enterprise Manager
3 1 (2.50%) Data Guard
3 1 (2.50%) Oracle RMAN
3 1 (2.50%) Oracle ZFS
Vendors
1 19 (47.50%) Microsoft
2 10 (25.00%) VMware
3 8 (20.00%) Citrix
4 5 (12.50%) AppDynamics
5 4 (10.00%) Lotus
5 4 (10.00%) Red Hat
5 4 (10.00%) ServiceNow
6 3 (7.50%) Google
6 3 (7.50%) Oracle
7 2 (5.00%) Actian
7 2 (5.00%) Avaya
7 2 (5.00%) Cisco
7 2 (5.00%) Clearswift
7 2 (5.00%) Cloudera
7 2 (5.00%) F5
7 2 (5.00%) HP
7 2 (5.00%) Splunk
8 1 (2.50%) Sage
8 1 (2.50%) SAP
8 1 (2.50%) Talend