Period
to 19 September 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 19 September 2018 with a comparison to the same period in the previous 2 years.

Incident Management
UK > Wales
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 105 103 60
Rank change year-on-year -2 -43 +56
Permanent jobs citing Incident Management 28 41 99
As % of all permanent IT jobs advertised in Wales 1.42% 2.00% 3.82%
As % of the Processes & Methodologies category 1.58% 2.16% 4.29%
Number of salaries quoted 24 38 81
Wales median annual salary £41,250 £40,000 £27,500
Median salary % change year-on-year +3.13% +45.45% -31.25%
10th Percentile £27,375 £22,125 £21,250
90th Percentile £54,025 £51,949 £43,750
UK median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,773 1,898 2,308
As % of all permanent IT jobs advertised in Wales 89.86% 92.50% 89.01%
Number of salaries quoted 1,438 1,655 1,949
Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +1.35%
10th Percentile £25,000 £24,750 £22,500
90th Percentile £61,250 £57,500 £55,000
UK median annual salary £50,000 £50,000 £48,500
% change year-on-year - +3.09% +2.11%

Incident Management
Job Vacancy Trend in Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Incident Management in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Wales.

Salary trend for Incident Management in Wales

Incident Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Incident Management in Wales over the 6 months to 19 September 2018.

Salary histogram for Incident Management in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Wales region over the 6 months to 19 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales +2 21 £41,250 +17.86% 2
West Wales +15 5 £48,500 +7.78% 1
North Wales -3 2 £32,500 +49.43% 2
Incident Management
UK

For the 6 months to 19 September 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for Incident Management.

1 13 (46.43%) ITIL
2 12 (42.86%) Microsoft
3 11 (39.29%) Problem Management
4 10 (35.71%) Service Management
5 9 (32.14%) Problem-Solving
6 8 (28.57%) Management Information System
6 8 (28.57%) ISO/IEC 27001
7 7 (25.00%) Business Continuity
7 7 (25.00%) SQL Server
8 6 (21.43%) SQL
8 6 (21.43%) Active Directory
8 6 (21.43%) Windows
8 6 (21.43%) Information Security Management
8 6 (21.43%) Security Management
8 6 (21.43%) Information Security
8 6 (21.43%) Agile Software Development
8 6 (21.43%) Degree
8 6 (21.43%) Hyper-V
8 6 (21.43%) Microsoft Azure
8 6 (21.43%) Security Monitoring
9 5 (17.86%) IT Strategy
9 5 (17.86%) Fintech
9 5 (17.86%) Windows Server
9 5 (17.86%) Data Centre
9 5 (17.86%) Infrastructure Engineering
9 5 (17.86%) Amazon AWS
9 5 (17.86%) VMware Infrastructure
9 5 (17.86%) Capacity Management
9 5 (17.86%) VMware ESXi
9 5 (17.86%) IT Governance

Incident Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) IIS
1 4 (14.29%) MS Exchange
2 1 (3.57%) Confluence
2 1 (3.57%) WebLogic
Applications
1 4 (14.29%) Microsoft Office
Cloud Services
1 6 (21.43%) Microsoft Azure
2 5 (17.86%) Amazon AWS
3 4 (14.29%) Mimecast
3 4 (14.29%) Office 365
Communications & Networking
1 4 (14.29%) DHCP
1 4 (14.29%) DNS
1 4 (14.29%) Firewall
1 4 (14.29%) SAN
2 3 (10.71%) Network Security
3 1 (3.57%) Cisco ASA
3 1 (3.57%) Cisco Nexus
3 1 (3.57%) LAN
3 1 (3.57%) NetScaler
3 1 (3.57%) WAN
3 1 (3.57%) Wireless
Database & Business Intelligence
1 7 (25.00%) SQL Server
2 1 (3.57%) PostgreSQL
Development Applications
1 2 (7.14%) Team Foundation Server
2 1 (3.57%) Atlassian Bamboo
2 1 (3.57%) Bitbucket
2 1 (3.57%) JIRA
General
1 5 (17.86%) Finance
2 4 (14.29%) Legal
3 1 (3.57%) Advertising
3 1 (3.57%) Welsh Language
Job Titles
1 6 (21.43%) Analyst
1 6 (21.43%) Support Analyst
2 5 (17.86%) Applications Support
2 5 (17.86%) Applications Support Analyst
2 5 (17.86%) Infrastructure Engineer
2 5 (17.86%) Senior Infrastructure Engineer
2 5 (17.86%) Service Manager
3 4 (14.29%) Information Manager
3 4 (14.29%) Information Security Manager
3 4 (14.29%) IT Manager
3 4 (14.29%) Security Manager
4 3 (10.71%) Delivery Manager
4 3 (10.71%) Services Delivery Manager
5 2 (7.14%) Administrator
5 2 (7.14%) Developer
5 2 (7.14%) IT Services Manager
5 2 (7.14%) Software Developer
5 2 (7.14%) Systems Administrator
6 1 (3.57%) Governance Manager
6 1 (3.57%) IT Governance Manager
Libraries, Frameworks & Software Standards
1 3 (10.71%) .NET
2 2 (7.14%) COM
3 1 (3.57%) AngularJS
3 1 (3.57%) CGI
3 1 (3.57%) CSS
3 1 (3.57%) Hibernate
3 1 (3.57%) HTML
3 1 (3.57%) HTML5
3 1 (3.57%) Spring
Miscellaneous
1 8 (28.57%) Management Information System
2 5 (17.86%) Clustering
2 5 (17.86%) Data Centre
2 5 (17.86%) Fintech
2 5 (17.86%) Replication
3 4 (14.29%) Fat Client
3 4 (14.29%) Thin Client
4 2 (7.14%) Computer Science
4 2 (7.14%) PKI
5 1 (3.57%) Analytical Mindset
5 1 (3.57%) Analytical Skills
5 1 (3.57%) iSeries
5 1 (3.57%) Mobile App
5 1 (3.57%) Self-Motivation
Operating Systems
1 6 (21.43%) Windows
2 5 (17.86%) Windows Server
3 2 (7.14%) Linux
Processes & Methodologies
1 13 (46.43%) ITIL
2 11 (39.29%) Problem Management
3 10 (35.71%) Service Management
4 9 (32.14%) Problem-Solving
5 7 (25.00%) Business Continuity
6 6 (21.43%) Agile Software Development
6 6 (21.43%) Information Security
6 6 (21.43%) Information Security Management
6 6 (21.43%) Security Management
6 6 (21.43%) Security Monitoring
7 5 (17.86%) Capacity Management
7 5 (17.86%) Disaster Recovery
7 5 (17.86%) Infrastructure Engineering
7 5 (17.86%) IT Governance
7 5 (17.86%) IT Strategy
7 5 (17.86%) Project Management
7 5 (17.86%) Service Delivery
8 4 (14.29%) Data Modelling
8 4 (14.29%) Migration
8 4 (14.29%) Technical Architecture
Programming Languages
1 6 (21.43%) SQL
2 3 (10.71%) C#
3 2 (7.14%) Java
3 2 (7.14%) JavaScript
4 1 (3.57%) PL/SQL
4 1 (3.57%) PowerShell
4 1 (3.57%) Shell Script
4 1 (3.57%) VB.NET
Qualifications
1 6 (21.43%) Degree
2 4 (14.29%) CompTIA Security+
2 4 (14.29%) MCSA
2 4 (14.29%) Microsoft Certification
2 4 (14.29%) Security Cleared
3 2 (7.14%) Master's Degree
4 1 (3.57%) ISEB
4 1 (3.57%) ITIL Certification
4 1 (3.57%) PRINCE2 Certification
4 1 (3.57%) SC Cleared
Quality Assurance & Compliance
1 8 (28.57%) ISO/IEC 27001
2 3 (10.71%) GDPR
3 2 (7.14%) SLA
4 1 (3.57%) PMO
System Software
1 6 (21.43%) Active Directory
1 6 (21.43%) Hyper-V
2 5 (17.86%) VMware ESXi
2 5 (17.86%) VMware Infrastructure
3 2 (7.14%) vSphere
4 1 (3.57%) XenApp
4 1 (3.57%) XenDesktop
Systems Management
1 4 (14.29%) HP Data Protector
1 4 (14.29%) SCCM
1 4 (14.29%) SCOM
1 4 (14.29%) SCOrch
1 4 (14.29%) SCSM
Vendors
1 12 (42.86%) Microsoft
2 5 (17.86%) Citrix
2 5 (17.86%) VMware
3 4 (14.29%) Actifio
3 4 (14.29%) HP
4 1 (3.57%) Atlassian
4 1 (3.57%) Cisco
4 1 (3.57%) Oracle