Period
to 12 December 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Incident Management
UK > Wales
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 117 101 77
Rank change year-on-year -16 -24 +34
Permanent jobs citing Incident Management 19 38 85
As % of all permanent IT jobs advertised in Wales 0.94% 1.84% 3.25%
As % of the Processes & Methodologies category 1.06% 1.98% 3.58%
Number of salaries quoted 15 35 72
Wales median annual salary £45,000 £38,500 £30,500
Median salary % change year-on-year +16.88% +26.23% -23.75%
10th Percentile £31,250 £21,550 £21,250
90th Percentile £51,500 £53,030 £42,500
UK median annual salary £45,000 £45,000 £43,875
% change year-on-year - +2.56% +2.03%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,790 1,918 2,371
As % of all permanent IT jobs advertised in Wales 88.44% 93.11% 90.77%
Number of salaries quoted 1,451 1,632 2,020
Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +4.17%
10th Percentile £25,500 £23,750 £22,500
90th Percentile £63,750 £56,250 £55,250
UK median annual salary £52,500 £50,000 £48,500
% change year-on-year +5.00% +3.09% +2.11%

Incident Management
Job Vacancy Trend in Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Incident Management in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Wales.

Salary trend for Incident Management in Wales

Incident Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Incident Management in Wales over the 6 months to 12 December 2018.

Salary histogram for Incident Management in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Wales region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South Wales -6 16 £47,500 +35.71%
North Wales +2 2 £32,500 +49.43%
West Wales -2 1 - -
Incident Management
UK

For the 6 months to 12 December 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for Incident Management.

1 11 (57.89%) ITIL
2 9 (47.37%) Problem Management
3 6 (31.58%) Service Management
4 4 (21.05%) Service Delivery
5 3 (15.79%) Change Management
5 3 (15.79%) ITSM
5 3 (15.79%) Management Information System
5 3 (15.79%) Risk Management
5 3 (15.79%) Stakeholder Management
5 3 (15.79%) Business Continuity
5 3 (15.79%) ISO/IEC 27001
5 3 (15.79%) Microsoft
5 3 (15.79%) JavaScript
5 3 (15.79%) Security Cleared
5 3 (15.79%) Microsoft Azure
5 3 (15.79%) Data Centre
6 2 (10.53%) HTML5
6 2 (10.53%) AngularJS
6 2 (10.53%) Fintech
6 2 (10.53%) Security Monitoring
6 2 (10.53%) ITIL V3
6 2 (10.53%) Release Management
6 2 (10.53%) Information Assurance
6 2 (10.53%) CompTIA Security+
6 2 (10.53%) Proactive Monitoring
6 2 (10.53%) Problem-Solving
6 2 (10.53%) SC Cleared
6 2 (10.53%) PL/SQL
6 2 (10.53%) SQL
6 2 (10.53%) HTML

Incident Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (10.53%) WebLogic
2 1 (5.26%) IIS
2 1 (5.26%) MS Exchange
Cloud Services
1 3 (15.79%) Microsoft Azure
2 1 (5.26%) Amazon AWS
2 1 (5.26%) Mimecast
2 1 (5.26%) Office 365
Communications & Networking
1 1 (5.26%) DHCP
1 1 (5.26%) DNS
1 1 (5.26%) SAN
Database & Business Intelligence
1 2 (10.53%) PostgreSQL
2 1 (5.26%) SQL Server
Development Applications
1 1 (5.26%) Team Foundation Server
General
1 2 (10.53%) Welsh Language
2 1 (5.26%) Finance
2 1 (5.26%) Telecoms
Job Titles
1 6 (31.58%) Service Manager
2 3 (15.79%) Analyst
2 3 (15.79%) Delivery Manager
2 3 (15.79%) IT Manager
2 3 (15.79%) IT Services Manager
2 3 (15.79%) Services Delivery Manager
3 2 (10.53%) Applications Support
3 2 (10.53%) Applications Support Analyst
3 2 (10.53%) ICT Infrastructure Manager
3 2 (10.53%) ICT Manager
3 2 (10.53%) Incident Manager
3 2 (10.53%) Information Manager
3 2 (10.53%) Information Security Manager
3 2 (10.53%) Infrastructure Manager
3 2 (10.53%) Security Manager
3 2 (10.53%) Support Analyst
4 1 (5.26%) Network Manager
4 1 (5.26%) Service Transition Analyst
4 1 (5.26%) Stakeholder Management Specialist
4 1 (5.26%) Transition Analyst
Libraries, Frameworks & Software Standards
1 2 (10.53%) AngularJS
1 2 (10.53%) CGI
1 2 (10.53%) Hibernate
1 2 (10.53%) HTML
1 2 (10.53%) HTML5
1 2 (10.53%) Spring
2 1 (5.26%) .NET
2 1 (5.26%) COM
2 1 (5.26%) CSS
2 1 (5.26%) XML
Miscellaneous
1 3 (15.79%) Data Centre
1 3 (15.79%) Management Information System
2 2 (10.53%) Fintech
3 1 (5.26%) Clustering
3 1 (5.26%) Fat Client
3 1 (5.26%) Replication
3 1 (5.26%) Self-Motivation
3 1 (5.26%) Thin Client
Operating Systems
1 2 (10.53%) Linux
2 1 (5.26%) Unix
2 1 (5.26%) Windows
2 1 (5.26%) Windows Server
Processes & Methodologies
1 11 (57.89%) ITIL
2 9 (47.37%) Problem Management
3 6 (31.58%) Service Management
4 4 (21.05%) Service Delivery
5 3 (15.79%) Business Continuity
5 3 (15.79%) Change Management
5 3 (15.79%) ITSM
5 3 (15.79%) Risk Management
5 3 (15.79%) Stakeholder Management
6 2 (10.53%) Information Assurance
6 2 (10.53%) Information Security
6 2 (10.53%) Information Security Management
6 2 (10.53%) IT Governance
6 2 (10.53%) ITIL V3
6 2 (10.53%) Proactive Monitoring
6 2 (10.53%) Problem-Solving
6 2 (10.53%) Release Management
6 2 (10.53%) Security Management
6 2 (10.53%) Security Monitoring
6 2 (10.53%) Workflow
Programming Languages
1 3 (15.79%) JavaScript
2 2 (10.53%) Java
2 2 (10.53%) PL/SQL
2 2 (10.53%) Shell Script
2 2 (10.53%) SQL
3 1 (5.26%) C#
Qualifications
1 3 (15.79%) Security Cleared
2 2 (10.53%) CompTIA Security+
2 2 (10.53%) Degree
2 2 (10.53%) SC Cleared
3 1 (5.26%) MCSA
3 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 3 (15.79%) ISO/IEC 27001
2 1 (5.26%) SLA
System Software
1 1 (5.26%) Active Directory
1 1 (5.26%) Hyper-V
1 1 (5.26%) VMware ESXi
1 1 (5.26%) VMware Infrastructure
Systems Management
1 1 (5.26%) HP Data Protector
1 1 (5.26%) SCCM
1 1 (5.26%) SCOM
1 1 (5.26%) SCOrch
1 1 (5.26%) SCSM
Vendors
1 3 (15.79%) Microsoft
2 2 (10.53%) Oracle
3 1 (5.26%) Actifio
3 1 (5.26%) Cisco
3 1 (5.26%) Citrix
3 1 (5.26%) HP
3 1 (5.26%) VMware