Period
to 23 June 2018

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 23 June 2018 with a comparison to the same period in the previous 2 years.

Incident Management
UK > Wales
6 months to
23 Jun 2018
Same period 2017 Same period 2016
Rank 84 110 88
Rank change year-on-year +26 -22 +27
Permanent jobs citing Incident Management 50 38 66
As % of all permanent IT jobs advertised in Wales 2.65% 1.83% 2.46%
As % of the Processes & Methodologies category 2.86% 2.02% 2.90%
Number of salaries quoted 17 26 52
Wales median annual salary £40,000 £33,413 £26,500
Median salary % change year-on-year +19.72% +26.08% -33.75%
10th Percentile £26,700 £20,875 £20,350
90th Percentile £57,050 £46,750 £47,950
UK median annual salary £45,000 £44,750 £42,500
% change year-on-year +0.56% +5.29% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

All Process and Methodology Skills
Wales
Permanent vacancies with a requirement for process or methodology skills 1,749 1,881 2,273
As % of all permanent IT jobs advertised in Wales 92.79% 90.43% 84.72%
Number of salaries quoted 1,426 1,570 1,928
Wales median annual salary £40,000 £40,000 £37,500
Median salary % change year-on-year - +6.67% +0.67%
10th Percentile £25,000 £24,000 £22,500
90th Percentile £58,375 £56,250 £54,750
UK median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% +1.06%

Incident Management
Job Vacancy Trend in Wales

Job postings citing Incident Management as a percentage of all IT jobs advertised in Wales.

Job vacancy trend for Incident Management in Wales

Incident Management
Salary Trend in Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Wales.

Salary trend for Incident Management in Wales

Incident Management
Salary Histogram in Wales

The salary distribution of IT jobs citing Incident Management in Wales over the 6 months to 23 June 2018.

Salary histogram for Incident Management in Wales

Incident Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Wales region over the 6 months to 23 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Mid Wales -7 31 - -
South Wales +8 15 £30,500 -3.67% 1
West Wales +11 4 £48,500 +21.25%
Incident Management
UK

For the 6 months to 23 June 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Wales region with a requirement for Incident Management.

1 40 (80.00%) ITIL
2 39 (78.00%) Problem-Solving
3 37 (74.00%) Service Management
4 36 (72.00%) Windows
4 36 (72.00%) Degree
5 34 (68.00%) Microsoft Certification
6 33 (66.00%) SLA
6 33 (66.00%) Service Delivery
7 32 (64.00%) Linux
8 31 (62.00%) Microsoft
8 31 (62.00%) ITSM
8 31 (62.00%) Stakeholder Management
8 31 (62.00%) Continuous Improvement
8 31 (62.00%) Decision-Making
8 31 (62.00%) Proactive Management
8 31 (62.00%) Enterprise Software
8 31 (62.00%) User Experience
9 25 (50.00%) Windows Server
10 20 (40.00%) Hyper-V
11 19 (38.00%) Microsoft Azure
11 19 (38.00%) VMware ESXi
11 19 (38.00%) VMware Infrastructure
11 19 (38.00%) VMware
12 17 (34.00%) PowerShell
12 17 (34.00%) JIRA
13 16 (32.00%) VB
13 16 (32.00%) SQL Server
13 16 (32.00%) Collaborative Working
14 15 (30.00%) SQL
14 15 (30.00%) MCSE

Incident Management
Co-occurring IT Skills in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.00%) IIS
1 3 (6.00%) MS Exchange
2 1 (2.00%) Confluence
Applications
1 4 (8.00%) Microsoft Office
Cloud Services
1 19 (38.00%) Microsoft Azure
2 15 (30.00%) IaaS
3 4 (8.00%) Amazon AWS
4 3 (6.00%) Mimecast
4 3 (6.00%) Office 365
Communications & Networking
1 9 (18.00%) DNS
2 4 (8.00%) Firewall
3 3 (6.00%) DHCP
3 3 (6.00%) Network Security
3 3 (6.00%) SAN
4 1 (2.00%) Cisco ASA
4 1 (2.00%) Cisco Nexus
4 1 (2.00%) LAN
4 1 (2.00%) NetScaler
4 1 (2.00%) WAN
4 1 (2.00%) Wireless
Database & Business Intelligence
1 16 (32.00%) SQL Server
2 10 (20.00%) Oracle Database
2 10 (20.00%) Oracle Database 10g
2 10 (20.00%) Oracle Database 11g
2 10 (20.00%) Oracle Database 12c
2 10 (20.00%) Power BI
2 10 (20.00%) SQL Server Integration Services
Development Applications
1 17 (34.00%) JIRA
2 1 (2.00%) Atlassian Bamboo
2 1 (2.00%) Bitbucket
2 1 (2.00%) Team Foundation Server
General
1 6 (12.00%) Finance
2 4 (8.00%) Legal
3 1 (2.00%) Advertising
Job Titles
1 10 (20.00%) Database Engineer
2 6 (12.00%) Analyst
2 6 (12.00%) Backup Engineer
3 5 (10.00%) Support Analyst
4 4 (8.00%) Applications Support
4 4 (8.00%) Applications Support Analyst
4 4 (8.00%) Infrastructure Engineer
4 4 (8.00%) Senior Infrastructure Engineer
5 3 (6.00%) Information Manager
5 3 (6.00%) Information Security Manager
5 3 (6.00%) Security Manager
6 2 (4.00%) Administrator
6 2 (4.00%) IT Manager
6 2 (4.00%) Systems Administrator
7 1 (2.00%) Business Continuity Analyst
7 1 (2.00%) Developer
7 1 (2.00%) Disaster Recovery Analyst
7 1 (2.00%) Governance Manager
7 1 (2.00%) IT Governance Manager
7 1 (2.00%) Software Developer
Libraries, Frameworks & Software Standards
1 2 (4.00%) .NET
2 1 (2.00%) COM
Miscellaneous
1 31 (62.00%) Enterprise Software
1 31 (62.00%) User Experience
2 13 (26.00%) Management Information System
3 4 (8.00%) Clustering
3 4 (8.00%) Data Centre
3 4 (8.00%) Replication
4 3 (6.00%) Fat Client
4 3 (6.00%) Fintech
4 3 (6.00%) Thin Client
5 2 (4.00%) Computer Science
5 2 (4.00%) PKI
6 1 (2.00%) Analytical Mindset
6 1 (2.00%) Analytical Skills
6 1 (2.00%) AS400
6 1 (2.00%) iSeries
6 1 (2.00%) Mobile App
Operating Systems
1 36 (72.00%) Windows
2 32 (64.00%) Linux
3 25 (50.00%) Windows Server
4 15 (30.00%) Windows Server 2012
Processes & Methodologies
1 40 (80.00%) ITIL
2 39 (78.00%) Problem-Solving
3 37 (74.00%) Service Management
4 33 (66.00%) Service Delivery
5 31 (62.00%) Continuous Improvement
5 31 (62.00%) Decision-Making
5 31 (62.00%) ITSM
5 31 (62.00%) Proactive Management
5 31 (62.00%) Stakeholder Management
6 16 (32.00%) Collaborative Working
7 15 (30.00%) Business Continuity
8 10 (20.00%) Business Intelligence
9 7 (14.00%) Coaching
9 7 (14.00%) Mentoring
9 7 (14.00%) TOGAF
10 6 (12.00%) Agile Software Development
10 6 (12.00%) Problem Management
11 5 (10.00%) Information Security
11 5 (10.00%) Information Security Management
11 5 (10.00%) Security Management
Programming Languages
1 17 (34.00%) PowerShell
2 16 (32.00%) VB
3 15 (30.00%) SQL
4 2 (4.00%) C#
5 1 (2.00%) Java
5 1 (2.00%) VB.NET
Qualifications
1 36 (72.00%) Degree
2 34 (68.00%) Microsoft Certification
3 15 (30.00%) MCSE
4 13 (26.00%) MCSA
5 6 (12.00%) MCITP
6 3 (6.00%) CompTIA Security+
7 2 (4.00%) Master's Degree
7 2 (4.00%) Security Cleared
8 1 (2.00%) ISEB
8 1 (2.00%) ITIL Certification
8 1 (2.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 33 (66.00%) SLA
2 6 (12.00%) ISO/IEC 27001
3 3 (6.00%) GDPR
4 1 (2.00%) PMO
System Software
1 20 (40.00%) Hyper-V
2 19 (38.00%) VMware ESXi
2 19 (38.00%) VMware Infrastructure
3 11 (22.00%) Active Directory
4 2 (4.00%) vSphere
5 1 (2.00%) XenApp
5 1 (2.00%) XenDesktop
Systems Management
1 3 (6.00%) HP Data Protector
1 3 (6.00%) SCCM
1 3 (6.00%) SCOM
1 3 (6.00%) SCOrch
1 3 (6.00%) SCSM
Vendors
1 31 (62.00%) Microsoft
2 19 (38.00%) VMware
3 10 (20.00%) Oracle
4 6 (12.00%) Veeam
5 4 (8.00%) Citrix
6 3 (6.00%) HP
7 1 (2.00%) Atlassian
7 1 (2.00%) Cisco