IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £194, according to job vacancies posted in the 6 months leading up to 12 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
12 Apr 2026
Same period 2025 Same period 2024
Rank 169 284 205
Rank change year-on-year +115 -79 +24
Contract jobs requiring an IT Support 749 261 517
As % of all contract jobs in the UK 1.63% 0.89% 1.18%
As % of the Job Titles category 1.77% 0.96% 1.27%
Number of daily rates quoted 362 156 331
10th Percentile £146 £150 £128
25th Percentile £163 £180 £150
Median daily rate (50th Percentile) £194 £220 £200
Median % change year-on-year -11.93% +10.00% +6.67%
75th Percentile £235 £261 £238
90th Percentile £299 £388 £300
UK excluding London median daily rate £190 £200 £190
% change year-on-year -5.00% +5.26% +8.57%
Number of hourly rates quoted 165 41 117
10th Percentile £12.92 £16.75 £10.95
25th Percentile £15.79 £18.13 £12.00
Median hourly rate £18.87 £21.28 £15.46
Median % change year-on-year -11.33% +37.65% -16.43%
75th Percentile £21.13 £26.45 £22.00
90th Percentile £23.75 £35.00 £25.00
UK excluding London median hourly rate £18.50 £18.51 £13.73
% change year-on-year -0.03% +34.83% -25.81%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 42,310 27,110 40,746
% of contract IT jobs with a recognized job title 92.27% 92.64% 92.78%
Number of daily rates quoted 26,286 17,809 26,634
10th Percentile £313 £300 £275
25th Percentile £413 £407 £409
Median daily rate (50th Percentile) £500 £520 £525
Median % change year-on-year -3.85% -0.95% -2.78%
75th Percentile £613 £629 £638
90th Percentile £725 £738 £745
UK excluding London median daily rate £488 £475 £490
% change year-on-year +2.63% -3.06% -2.00%
Number of hourly rates quoted 2,662 974 2,583
10th Percentile £15.00 £14.84 £12.86
25th Percentile £20.09 £20.00 £16.25
Median hourly rate £41.16 £31.51 £35.00
Median % change year-on-year +30.61% -9.97% -22.22%
75th Percentile £65.00 £63.75 £60.00
90th Percentile £77.50 £76.03 £72.26
UK excluding London median hourly rate £42.25 £30.10 £35.00
% change year-on-year +40.37% -14.00% -17.38%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 12 April 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 12 April 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 12 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +99 666 £200 -9.32% 301
UK excluding London +80 585 £190 -5.00% 324
North of England +30 158 £175 -14.63% 67
London -1 148 £200 -14.44% 36
East of England +48 134 £203 +12.50% 51
South East +21 110 £205 -31.67% 84
North West +29 91 £173 -13.75% 41
Midlands -25 72 £194 +29.00% 46
Work from Home -23 63 £190 -20.00% 60
Yorkshire -25 46 £203 -7.95% 20
Scotland +40 45 £213 +11.84% 31
South West -9 43 £150 -31.82% 39
East Midlands -3 42 £200 +14.00% 26
West Midlands -56 29 £178 +18.33% 20
Wales 0 22 £160 -15.79% 10
North East +1 21 £125 - 8
Northern Ireland -6 1 - - 5

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 12 April 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 383 (51.13%) Windows
2 373 (49.80%) Microsoft
3 328 (43.79%) Microsoft 365
4 264 (35.25%) Active Directory
5 254 (33.91%) Customer Service
6 149 (19.89%) Windows 10
7 124 (16.56%) Problem-Solving
8 121 (16.15%) ITIL
9 90 (12.02%) ServiceNow
10 83 (11.08%) Wi-Fi
11 81 (10.81%) Azure
12 71 (9.48%) SLA
13 70 (9.35%) Microsoft Intune
13 70 (9.35%) Security Cleared
14 67 (8.95%) Microsoft Office
15 65 (8.68%) SC Cleared
15 65 (8.68%) Time Management
16 64 (8.54%) Entra ID
17 59 (7.88%) ITSM
18 56 (7.48%) Asset Management
19 55 (7.34%) Android
20 52 (6.94%) VPN
21 49 (6.54%) JIRA
22 46 (6.14%) LAN
22 46 (6.14%) SharePoint
23 44 (5.87%) Degree
23 44 (5.87%) DHCP
23 44 (5.87%) DNS
24 38 (5.07%) Apple iOS
24 38 (5.07%) Dell

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (6.14%) SharePoint
2 37 (4.94%) Microsoft Exchange
3 3 (0.40%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 67 (8.95%) Microsoft Office
2 33 (4.41%) Spreadsheet
3 19 (2.54%) Microsoft Excel
4 5 (0.67%) Microsoft PowerPoint
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.34%) Remedy ITSM
2 2 (0.27%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 328 (43.79%) Microsoft 365
2 81 (10.81%) Azure
3 64 (8.54%) Entra ID
4 27 (3.60%) Google Workspace
5 22 (2.94%) Azure DevOps
5 22 (2.94%) OneDrive
6 10 (1.34%) SaaS
7 2 (0.27%) Azure Sentinel
7 2 (0.27%) PaaS
7 2 (0.27%) Power Platform
7 2 (0.27%) PowerApps
7 2 (0.27%) Slack
8 1 (0.13%) Adobe Creative Cloud
8 1 (0.13%) Amazon EC2
8 1 (0.13%) Amazon S3
8 1 (0.13%) AWS
8 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 83 (11.08%) Wi-Fi
2 52 (6.94%) VPN
3 46 (6.14%) LAN
4 44 (5.87%) DHCP
4 44 (5.87%) DNS
5 27 (3.60%) Firewall
6 26 (3.47%) WAN
7 24 (3.20%) TCP/IP
7 24 (3.20%) Wireless
8 16 (2.14%) SAN
9 13 (1.74%) Network Security
9 13 (1.74%) VLAN
10 11 (1.47%) Skype
11 9 (1.20%) VoIP
12 8 (1.07%) Cisco IOS
13 7 (0.93%) Internet
13 7 (0.93%) Remote Desktop
14 6 (0.80%) WLAN
15 3 (0.40%) DMZ
15 3 (0.40%) Unified Communications
Database & Business Intelligence
1 4 (0.53%) Oracle Database
1 4 (0.53%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 49 (6.54%) JIRA
2 5 (0.67%) Git
3 3 (0.40%) Chocolatey
4 1 (0.13%) Tricentis qTest
General
1 366 (48.87%) Social Skills
2 56 (7.48%) Manufacturing
3 54 (7.21%) Finance
4 50 (6.68%) Organisational Skills
5 40 (5.34%) Analytical Skills
6 34 (4.54%) Public Sector
7 25 (3.34%) Telecoms
8 19 (2.54%) Marketing
9 18 (2.40%) Banking
9 18 (2.40%) Electronics
9 18 (2.40%) Inclusion and Diversity
10 11 (1.47%) Law
11 9 (1.20%) Documentation Skills
12 7 (0.93%) Pharmaceutical
13 6 (0.80%) Front Office
14 5 (0.67%) Legal
15 3 (0.40%) Investment Banking
16 2 (0.27%) Billing
16 2 (0.27%) Local Government
16 2 (0.27%) Retail
Libraries, Frameworks & Software Standards
1 6 (0.80%) X-Windows
2 4 (0.53%) .NET
2 4 (0.53%) .NET Core
2 4 (0.53%) .NET Framework
2 4 (0.53%) CSS
2 4 (0.53%) HTML
2 4 (0.53%) React
3 2 (0.27%) Microsoft Graph
3 2 (0.27%) Web Services
Miscellaneous
1 79 (10.55%) Onboarding
2 28 (3.74%) Driving Licence
3 26 (3.47%) Data Centre
4 23 (3.07%) Self-Motivation
5 16 (2.14%) Enterprise Software
6 14 (1.87%) Analytical Mindset
7 11 (1.47%) Virtual Team
8 9 (1.20%) NHS
8 9 (1.20%) Smartphone
8 9 (1.20%) Video Conferencing
9 8 (1.07%) iPhone
9 8 (1.07%) Legacy Systems
9 8 (1.07%) Management Information System
9 8 (1.07%) Mobile App
10 5 (0.67%) Life Science
11 4 (0.53%) Greenfield Project
12 3 (0.40%) Educational Technology
13 2 (0.27%) Housing Association
13 2 (0.27%) Manufacturing Execution System
13 2 (0.27%) SCADA
Operating Systems
1 383 (51.13%) Windows
2 149 (19.89%) Windows 10
3 55 (7.34%) Android
4 38 (5.07%) Apple iOS
4 38 (5.07%) Mac OS
5 34 (4.54%) Windows Server
6 24 (3.20%) Linux
7 7 (0.93%) Mac OS X
7 7 (0.93%) Windows 7
8 5 (0.67%) Windows Server 2016
9 4 (0.53%) Windows 8
10 3 (0.40%) Windows Server 2019
11 2 (0.27%) Windows Server 2003
11 2 (0.27%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 254 (33.91%) Customer Service
2 124 (16.56%) Problem-Solving
3 121 (16.15%) ITIL
4 65 (8.68%) Time Management
5 59 (7.88%) ITSM
6 56 (7.48%) Asset Management
7 36 (4.81%) User Experience
8 33 (4.41%) Service Delivery
9 31 (4.14%) Migration
10 30 (4.01%) Service Management
11 28 (3.74%) Change Management
11 28 (3.74%) Cybersecurity
12 26 (3.47%) Continuous Improvement
13 23 (3.07%) DevOps
13 23 (3.07%) Problem Management
14 22 (2.94%) Break/Fix
15 20 (2.67%) Process Improvement
16 19 (2.54%) Business Intelligence
16 19 (2.54%) Inventory Management
16 19 (2.54%) Logistics
Programming Languages
1 23 (3.07%) PowerShell
2 22 (2.94%) C#
3 20 (2.67%) SQL
4 6 (0.80%) Python
5 4 (0.53%) TypeScript
Qualifications
1 70 (9.35%) Security Cleared
2 65 (8.68%) SC Cleared
3 44 (5.87%) Degree
4 32 (4.27%) A+ Certification
5 28 (3.74%) Microsoft Certification
6 20 (2.67%) Network+ Certification
7 17 (2.27%) CCNA
7 17 (2.27%) Cisco Certification
8 16 (2.14%) MCSE
9 10 (1.34%) DV Cleared
9 10 (1.34%) ITIL Certification
10 9 (1.20%) Computer Science Degree
11 5 (0.67%) HND
12 4 (0.53%) HNC
13 2 (0.27%) Microsoft Certified Professional
14 1 (0.13%) DBS Check
14 1 (0.13%) ITIL Foundation Certificate
14 1 (0.13%) PMI Certification
14 1 (0.13%) PMP
Quality Assurance & Compliance
1 71 (9.48%) SLA
2 6 (0.80%) Cyber Essentials
2 6 (0.80%) PMO
3 2 (0.27%) ISO/IEC 27001
4 1 (0.13%) Actionable Recommendations
4 1 (0.13%) GDPR
4 1 (0.13%) GxP
4 1 (0.13%) ITGC
System Software
1 264 (35.25%) Active Directory
2 11 (1.47%) VMware Infrastructure
3 9 (1.20%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.27%) Virtual Desktop
5 2 (0.27%) vSphere
6 1 (0.13%) VMware Workstation
Systems Management
1 70 (9.35%) Microsoft Intune
2 38 (5.07%) SCCM
3 18 (2.40%) Jamf Pro
4 9 (1.20%) ServiceCenter
5 3 (0.40%) Active Directory Federation Services
5 3 (0.40%) WSUS
6 2 (0.27%) PaperCut
7 1 (0.13%) Single Sign-On
Vendors
1 373 (49.80%) Microsoft
2 90 (12.02%) ServiceNow
3 38 (5.07%) Dell
4 33 (4.41%) Apple
5 30 (4.01%) Cisco
6 29 (3.87%) HP
7 19 (2.54%) SAP
8 18 (2.40%) Google
9 17 (2.27%) VMware
10 10 (1.34%) Remedy
11 8 (1.07%) Autodesk
11 8 (1.07%) Avaya
11 8 (1.07%) Meraki
11 8 (1.07%) Mitel
12 7 (0.93%) Citrix
12 7 (0.93%) SOTI
13 5 (0.67%) Bloomberg
13 5 (0.67%) Oracle
14 4 (0.53%) Barracuda Networks
14 4 (0.53%) Palo Alto