IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £190, according to job vacancies posted in the 6 months leading up to 5 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
5 Apr 2026
Same period 2025 Same period 2024
Rank 161 295 198
Rank change year-on-year +134 -97 +33
Contract jobs requiring an IT Support 772 253 524
As % of all contract jobs in the UK 1.70% 0.87% 1.19%
As % of the Job Titles category 1.85% 0.93% 1.28%
Number of daily rates quoted 376 155 336
10th Percentile £146 £150 £128
25th Percentile £163 £180 £150
Median daily rate (50th Percentile) £190 £215 £200
Median % change year-on-year -11.63% +7.50% +6.67%
75th Percentile £225 £255 £238
90th Percentile £294 £358 £300
UK excluding London median daily rate £189 £200 £190
% change year-on-year -5.63% +5.26% +8.57%
Number of hourly rates quoted 176 40 114
10th Percentile £12.62 £16.75 £10.95
25th Percentile £15.79 £18.13 £12.00
Median hourly rate £18.87 £21.64 £15.42
Median % change year-on-year -12.80% +40.34% -16.65%
75th Percentile £21.00 £26.84 £22.00
90th Percentile £23.75 £35.09 £25.00
UK excluding London median hourly rate £18.50 £18.51 £13.60
% change year-on-year -0.05% +36.10% -26.49%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 41,784 27,118 40,940
% of contract IT jobs with a recognized job title 92.22% 92.78% 92.79%
Number of daily rates quoted 26,031 17,841 26,815
10th Percentile £313 £300 £275
25th Percentile £413 £406 £408
Median daily rate (50th Percentile) £500 £520 £525
Median % change year-on-year -3.85% -0.95% -3.31%
75th Percentile £613 £630 £638
90th Percentile £725 £738 £743
UK excluding London median daily rate £488 £475 £488
% change year-on-year +2.63% -2.56% -2.50%
Number of hourly rates quoted 2,612 956 2,534
10th Percentile £15.00 £14.99 £12.86
25th Percentile £19.91 £20.26 £16.25
Median hourly rate £40.00 £32.00 £33.78
Median % change year-on-year +25.00% -5.26% -24.15%
75th Percentile £65.00 £64.50 £60.00
90th Percentile £77.50 £76.25 £71.60
UK excluding London median hourly rate £41.06 £31.29 £34.61
% change year-on-year +31.21% -9.58% -18.32%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 5 April 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 5 April 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 5 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +115 690 £200 -9.32% 331
UK excluding London +90 605 £189 -5.63% 347
North of England +35 165 £175 -12.50% 57
London +15 150 £200 -14.44% 39
East of England +52 136 £203 +12.50% 46
South East +26 120 £200 -23.81% 106
North West +19 89 £174 -10.90% 35
Midlands -22 75 £188 +25.00% 59
Work from Home -11 68 £190 -17.84% 51
Yorkshire -16 53 £200 -4.76% 20
Scotland +42 45 £225 +18.42% 26
East Midlands -1 44 £200 +6.40% 32
South West -13 42 £150 -30.23% 49
West Midlands -45 30 £178 +18.33% 27
North East +9 23 £120 - 6
Wales -5 21 £160 -15.79% 8
Northern Ireland -8 1 - - 3

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 5 April 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 397 (51.42%) Windows
2 380 (49.22%) Microsoft
3 335 (43.39%) Microsoft 365
4 265 (34.33%) Active Directory
5 259 (33.55%) Customer Service
6 152 (19.69%) Windows 10
7 123 (15.93%) ITIL
7 123 (15.93%) Problem-Solving
8 95 (12.31%) ServiceNow
9 85 (11.01%) Azure
10 82 (10.62%) Wi-Fi
11 81 (10.49%) Security Cleared
12 76 (9.84%) SC Cleared
13 75 (9.72%) Microsoft Office
13 75 (9.72%) SLA
14 74 (9.59%) Microsoft Intune
15 68 (8.81%) Entra ID
16 67 (8.68%) Time Management
17 64 (8.29%) Asset Management
18 63 (8.16%) ITSM
19 62 (8.03%) Android
20 53 (6.87%) SharePoint
21 51 (6.61%) VPN
22 48 (6.22%) JIRA
23 45 (5.83%) LAN
24 44 (5.70%) Degree
24 44 (5.70%) DHCP
24 44 (5.70%) DNS
25 43 (5.57%) Mac OS
26 40 (5.18%) Dell

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 53 (6.87%) SharePoint
2 38 (4.92%) Microsoft Exchange
3 3 (0.39%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 75 (9.72%) Microsoft Office
2 35 (4.53%) Spreadsheet
3 19 (2.46%) Microsoft Excel
4 5 (0.65%) Microsoft PowerPoint
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.30%) Remedy ITSM
2 2 (0.26%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 335 (43.39%) Microsoft 365
2 85 (11.01%) Azure
3 68 (8.81%) Entra ID
4 31 (4.02%) Google Workspace
5 25 (3.24%) OneDrive
6 21 (2.72%) Azure DevOps
7 10 (1.30%) SaaS
8 2 (0.26%) Azure Sentinel
8 2 (0.26%) PaaS
8 2 (0.26%) Power Platform
8 2 (0.26%) PowerApps
8 2 (0.26%) Slack
9 1 (0.13%) Adobe Creative Cloud
9 1 (0.13%) Amazon EC2
9 1 (0.13%) Amazon S3
9 1 (0.13%) AWS
9 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 82 (10.62%) Wi-Fi
2 51 (6.61%) VPN
3 45 (5.83%) LAN
4 44 (5.70%) DHCP
4 44 (5.70%) DNS
5 28 (3.63%) Firewall
6 26 (3.37%) Wireless
7 25 (3.24%) WAN
8 23 (2.98%) TCP/IP
9 15 (1.94%) Network Security
10 14 (1.81%) SAN
11 13 (1.68%) VLAN
12 11 (1.42%) Cisco IOS
12 11 (1.42%) Skype
13 9 (1.17%) VoIP
14 7 (0.91%) Internet
14 7 (0.91%) Remote Desktop
15 6 (0.78%) WLAN
16 3 (0.39%) DMZ
17 2 (0.26%) Unified Communications
Database & Business Intelligence
1 4 (0.52%) Oracle Database
1 4 (0.52%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 48 (6.22%) JIRA
2 4 (0.52%) Git
3 3 (0.39%) Chocolatey
4 1 (0.13%) Hudson
4 1 (0.13%) Tricentis qTest
General
1 378 (48.96%) Social Skills
2 61 (7.90%) Manufacturing
3 57 (7.38%) Finance
4 55 (7.12%) Organisational Skills
5 38 (4.92%) Analytical Skills
5 38 (4.92%) Public Sector
6 28 (3.63%) Telecoms
7 23 (2.98%) Marketing
8 22 (2.85%) Electronics
9 18 (2.33%) Banking
9 18 (2.33%) Inclusion and Diversity
10 10 (1.30%) Law
11 9 (1.17%) Documentation Skills
12 7 (0.91%) Pharmaceutical
13 6 (0.78%) Front Office
14 5 (0.65%) Legal
15 3 (0.39%) Investment Banking
16 2 (0.26%) Aerospace
16 2 (0.26%) Local Government
16 2 (0.26%) Retail
Libraries, Frameworks & Software Standards
1 6 (0.78%) X-Windows
2 4 (0.52%) .NET
2 4 (0.52%) .NET Core
2 4 (0.52%) .NET Framework
2 4 (0.52%) CSS
2 4 (0.52%) HTML
2 4 (0.52%) React
3 2 (0.26%) Microsoft Graph
3 2 (0.26%) Web Services
4 1 (0.13%) Middleware
Miscellaneous
1 78 (10.10%) Onboarding
2 28 (3.63%) Driving Licence
3 27 (3.50%) Data Centre
4 22 (2.85%) Self-Motivation
5 19 (2.46%) Enterprise Software
6 12 (1.55%) Analytical Mindset
7 11 (1.42%) Virtual Team
8 10 (1.30%) Management Information System
9 9 (1.17%) NHS
9 9 (1.17%) Smartphone
9 9 (1.17%) Video Conferencing
10 8 (1.04%) iPhone
10 8 (1.04%) Legacy Systems
10 8 (1.04%) Mobile App
11 5 (0.65%) Life Science
12 4 (0.52%) Greenfield Project
13 3 (0.39%) Educational Technology
14 2 (0.26%) Housing Association
14 2 (0.26%) IoT
14 2 (0.26%) iPad
Operating Systems
1 397 (51.42%) Windows
2 152 (19.69%) Windows 10
3 62 (8.03%) Android
4 43 (5.57%) Mac OS
5 39 (5.05%) Apple iOS
6 34 (4.40%) Windows Server
7 28 (3.63%) Linux
8 7 (0.91%) Mac OS X
8 7 (0.91%) Windows 7
9 6 (0.78%) Windows Server 2016
10 4 (0.52%) Windows 8
10 4 (0.52%) Windows Server 2019
11 2 (0.26%) Windows Server 2003
11 2 (0.26%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 259 (33.55%) Customer Service
2 123 (15.93%) ITIL
2 123 (15.93%) Problem-Solving
3 67 (8.68%) Time Management
4 64 (8.29%) Asset Management
5 63 (8.16%) ITSM
6 36 (4.66%) User Experience
7 35 (4.53%) Service Management
8 34 (4.40%) Service Delivery
9 31 (4.02%) Migration
10 30 (3.89%) Cybersecurity
11 28 (3.63%) Change Management
11 28 (3.63%) Continuous Improvement
12 26 (3.37%) Problem Management
13 23 (2.98%) Business Intelligence
14 22 (2.85%) DevOps
14 22 (2.85%) Digital Marketing
14 22 (2.85%) Process Improvement
14 22 (2.85%) Programme Management
15 20 (2.59%) Break/Fix
Programming Languages
1 23 (2.98%) PowerShell
2 21 (2.72%) C#
3 19 (2.46%) SQL
4 6 (0.78%) Python
5 4 (0.52%) TypeScript
Qualifications
1 81 (10.49%) Security Cleared
2 76 (9.84%) SC Cleared
3 44 (5.70%) Degree
4 29 (3.76%) A+ Certification
5 25 (3.24%) Microsoft Certification
6 17 (2.20%) Network+ Certification
7 15 (1.94%) CCNA
7 15 (1.94%) Cisco Certification
8 14 (1.81%) MCSE
9 10 (1.30%) DV Cleared
9 10 (1.30%) ITIL Certification
10 9 (1.17%) Computer Science Degree
11 5 (0.65%) HND
12 4 (0.52%) HNC
13 2 (0.26%) DBS Check
13 2 (0.26%) Microsoft Certified Professional
14 1 (0.13%) ITIL Foundation Certificate
14 1 (0.13%) PMI Certification
14 1 (0.13%) PMP
Quality Assurance & Compliance
1 75 (9.72%) SLA
2 6 (0.78%) Cyber Essentials
2 6 (0.78%) PMO
3 2 (0.26%) ISO/IEC 27001
4 1 (0.13%) Actionable Recommendations
4 1 (0.13%) GDPR
4 1 (0.13%) GxP
System Software
1 265 (34.33%) Active Directory
2 11 (1.42%) VMware Infrastructure
3 9 (1.17%) Hyper-V
4 3 (0.39%) Virtual Machines
5 2 (0.26%) Virtual Desktop
5 2 (0.26%) vSphere
6 1 (0.13%) VMware Workstation
Systems Management
1 74 (9.59%) Microsoft Intune
2 36 (4.66%) SCCM
3 19 (2.46%) Jamf Pro
4 9 (1.17%) ServiceCenter
5 3 (0.39%) Active Directory Federation Services
5 3 (0.39%) WSUS
6 2 (0.26%) PaperCut
7 1 (0.13%) Single Sign-On
Vendors
1 380 (49.22%) Microsoft
2 95 (12.31%) ServiceNow
3 40 (5.18%) Dell
4 37 (4.79%) Cisco
5 35 (4.53%) Apple
6 34 (4.40%) HP
7 24 (3.11%) SAP
8 20 (2.59%) Google
9 17 (2.20%) VMware
10 10 (1.30%) Autodesk
10 10 (1.30%) Remedy
11 8 (1.04%) Avaya
11 8 (1.04%) Meraki
11 8 (1.04%) Mitel
12 7 (0.91%) Citrix
12 7 (0.91%) SOTI
13 5 (0.65%) Bloomberg
13 5 (0.65%) Oracle
14 4 (0.52%) Barracuda Networks
14 4 (0.52%) Palo Alto