IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 10 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
10 Jun 2026
Same period 2025 Same period 2024
Rank 179 215 210
Rank change year-on-year +36 -5 +20
Contract jobs requiring an IT Support 740 369 493
As % of all contract jobs in the UK 1.50% 1.26% 1.13%
As % of the Job Titles category 1.62% 1.36% 1.22%
Number of daily rates quoted 313 178 317
10th Percentile £146 £140 £126
25th Percentile £163 £176 £151
Median daily rate (50th Percentile) £200 £215 £190
Median % change year-on-year -6.76% +12.89% -
75th Percentile £244 £284 £238
90th Percentile £398 £414 £325
UK excluding London median daily rate £190 £200 £185
% change year-on-year -5.00% +8.11% +2.78%
Number of hourly rates quoted 194 68 104
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.79 £16.02 £12.00
Median hourly rate £18.50 £18.51 £15.00
Median % change year-on-year -0.03% +23.37% -25.00%
75th Percentile £21.11 £23.50 £22.48
90th Percentile £23.75 £35.51 £25.00
UK excluding London median hourly rate £18.50 £18.31 £13.00
% change year-on-year +1.07% +40.81% -33.33%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 45,686 27,116 40,535
% of contract IT jobs with a recognized job title 92.32% 92.32% 92.89%
Number of daily rates quoted 27,799 17,461 26,079
10th Percentile £325 £288 £280
25th Percentile £413 £402 £408
Median daily rate (50th Percentile) £513 £500 £525
Median % change year-on-year +2.68% -4.76% -2.60%
75th Percentile £620 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £488
% change year-on-year +5.26% -2.56% -2.50%
Number of hourly rates quoted 3,044 1,132 2,932
10th Percentile £15.05 £13.87 £12.86
25th Percentile £20.65 £17.79 £16.30
Median hourly rate £42.50 £27.70 £37.50
Median % change year-on-year +53.43% -26.13% -16.67%
75th Percentile £67.50 £57.50 £61.60
90th Percentile £80.00 £75.00 £73.75
UK excluding London median hourly rate £43.69 £25.15 £40.00
% change year-on-year +73.72% -37.13% -5.88%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 10 June 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 10 June 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 10 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +34 649 £200 -9.09% 264
UK excluding London +25 584 £190 -5.00% 277
London -33 138 £200 -15.79% 36
East of England +39 133 £200 +11.11% 40
South East +4 132 £210 -18.05% 68
North of England -36 109 £173 -9.21% 74
Midlands -21 84 £200 +28.71% 42
Work from Home -19 82 £244 +2.63% 41
North West -9 68 £174 -13.13% 45
East Midlands +1 49 £200 +10.34% 22
South West -13 49 £148 -32.95% 37
Scotland +12 45 £178 +5.97% 20
Yorkshire -45 36 £190 - 21
West Midlands -39 34 £180 +16.13% 20
Wales -5 21 - - 4
Northern Ireland +1 11 - - 8
North East -22 5 £123 - 9

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 10 June 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 364 (49.19%) Microsoft
2 358 (48.38%) Windows
3 305 (41.22%) Microsoft 365
4 254 (34.32%) Active Directory
5 237 (32.03%) Customer Service
6 156 (21.08%) Problem-Solving
7 141 (19.05%) ITIL
7 141 (19.05%) Windows 10
8 105 (14.19%) Azure
9 98 (13.24%) ServiceNow
10 86 (11.62%) Microsoft Intune
11 74 (10.00%) Wi-Fi
12 65 (8.78%) ITSM
13 64 (8.65%) JIRA
14 63 (8.51%) Entra ID
15 60 (8.11%) VPN
16 58 (7.84%) SharePoint
17 56 (7.57%) SLA
18 49 (6.62%) Security Cleared
19 48 (6.49%) Time Management
20 46 (6.22%) DNS
20 46 (6.22%) User Experience
21 45 (6.08%) DHCP
22 42 (5.68%) Microsoft Office
22 42 (5.68%) SC Cleared
23 41 (5.54%) LAN
24 38 (5.14%) Apple iOS
24 38 (5.14%) Degree
25 37 (5.00%) Migration
25 37 (5.00%) Service Delivery

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 58 (7.84%) SharePoint
2 35 (4.73%) Microsoft Exchange
3 8 (1.08%) HCL Notes
4 4 (0.54%) Confluence
Applications
1 42 (5.68%) Microsoft Office
2 15 (2.03%) Microsoft Excel
2 15 (2.03%) Spreadsheet
3 3 (0.41%) Microsoft PowerPoint
4 1 (0.14%) Chatbot
Business Applications
1 5 (0.68%) Remedy ITSM
2 2 (0.27%) NetSuite
Cloud Services
1 305 (41.22%) Microsoft 365
2 105 (14.19%) Azure
3 63 (8.51%) Entra ID
4 32 (4.32%) OneDrive
5 23 (3.11%) Azure DevOps
6 12 (1.62%) AWS
7 10 (1.35%) SaaS
8 9 (1.22%) Google Workspace
9 4 (0.54%) IaaS
10 2 (0.27%) Azure Sentinel
10 2 (0.27%) PaaS
10 2 (0.27%) Power Platform
10 2 (0.27%) PowerApps
10 2 (0.27%) Slack
11 1 (0.14%) Amazon EC2
11 1 (0.14%) Amazon S3
11 1 (0.14%) Nutanix
11 1 (0.14%) Virtual Private Cloud
Communications & Networking
1 74 (10.00%) Wi-Fi
2 60 (8.11%) VPN
3 46 (6.22%) DNS
4 45 (6.08%) DHCP
5 41 (5.54%) LAN
6 30 (4.05%) TCP/IP
7 23 (3.11%) WAN
8 19 (2.57%) SAN
9 18 (2.43%) Firewall
10 17 (2.30%) VLAN
11 11 (1.49%) WLAN
12 9 (1.22%) Wireless
13 8 (1.08%) Remote Desktop
14 7 (0.95%) Internet
15 5 (0.68%) Network Security
15 5 (0.68%) VoIP
16 3 (0.41%) Skype
16 3 (0.41%) Unified Communications
17 2 (0.27%) PSTN
18 1 (0.14%) Ethernet
Database & Business Intelligence
1 4 (0.54%) Oracle Database
1 4 (0.54%) SQL Server
2 1 (0.14%) Tableau
Development Applications
1 64 (8.65%) JIRA
2 6 (0.81%) Git
3 3 (0.41%) Chocolatey
General
1 339 (45.81%) Social Skills
2 65 (8.78%) Analytical Skills
3 40 (5.41%) Finance
4 37 (5.00%) Organisational Skills
5 30 (4.05%) Manufacturing
6 17 (2.30%) Inclusion and Diversity
7 16 (2.16%) Public Sector
8 15 (2.03%) Law
9 12 (1.62%) Banking
10 10 (1.35%) Documentation Skills
10 10 (1.35%) Telecoms
11 9 (1.22%) Retail
12 8 (1.08%) Legal
13 7 (0.95%) Marketing
14 4 (0.54%) Back Office
14 4 (0.54%) Front Office
15 3 (0.41%) Local Government
15 3 (0.41%) Pharmaceutical
16 2 (0.27%) Billing
17 1 (0.14%) Investment Banking
Libraries, Frameworks & Software Standards
1 9 (1.22%) CSS
2 6 (0.81%) X-Windows
3 4 (0.54%) .NET
3 4 (0.54%) .NET Core
3 4 (0.54%) .NET Framework
3 4 (0.54%) HTML
3 4 (0.54%) React
4 2 (0.27%) Microsoft Graph
Miscellaneous
1 80 (10.81%) Onboarding
2 27 (3.65%) Data Centre
3 20 (2.70%) Analytical Mindset
3 20 (2.70%) Driving Licence
4 16 (2.16%) Self-Motivation
5 12 (1.62%) Video Conferencing
5 12 (1.62%) Virtual Team
6 11 (1.49%) Enterprise Software
7 8 (1.08%) Blackberry
8 5 (0.68%) CCTV
8 5 (0.68%) Legacy Systems
8 5 (0.68%) Smartphone
9 4 (0.54%) Greenfield Project
9 4 (0.54%) iPhone
9 4 (0.54%) NHS
10 3 (0.41%) Educational Technology
10 3 (0.41%) Housing Association
10 3 (0.41%) IoT
10 3 (0.41%) iPad
10 3 (0.41%) Life Science
Operating Systems
1 358 (48.38%) Windows
2 141 (19.05%) Windows 10
3 38 (5.14%) Apple iOS
4 33 (4.46%) Mac OS
5 29 (3.92%) Windows Server
6 22 (2.97%) Android
7 10 (1.35%) Linux
8 8 (1.08%) Windows 7
9 6 (0.81%) Mac OS X
10 4 (0.54%) Windows 8
10 4 (0.54%) Windows Server 2019
11 2 (0.27%) Windows Server 2016
12 1 (0.14%) Windows Server 2008
12 1 (0.14%) Windows Server 2012
Processes & Methodologies
1 237 (32.03%) Customer Service
2 156 (21.08%) Problem-Solving
3 141 (19.05%) ITIL
4 65 (8.78%) ITSM
5 48 (6.49%) Time Management
6 46 (6.22%) User Experience
7 37 (5.00%) Migration
7 37 (5.00%) Service Delivery
8 30 (4.05%) Asset Management
9 26 (3.51%) Service Management
10 24 (3.24%) DevOps
11 23 (3.11%) Change Management
11 23 (3.11%) Data Protection
12 22 (2.97%) Continuous Improvement
13 19 (2.57%) Infrastructure Engineering
13 19 (2.57%) Problem Management
14 17 (2.30%) Break/Fix
15 16 (2.16%) Computer Science
16 15 (2.03%) Process Improvement
17 14 (1.89%) Cybersecurity
Programming Languages
1 23 (3.11%) C#
1 23 (3.11%) SQL
2 20 (2.70%) PowerShell
3 6 (0.81%) Python
4 4 (0.54%) TypeScript
Qualifications
1 49 (6.62%) Security Cleared
2 42 (5.68%) SC Cleared
3 38 (5.14%) Degree
4 32 (4.32%) Microsoft Certification
5 30 (4.05%) A+ Certification
6 28 (3.78%) Network+ Certification
7 19 (2.57%) CCNA
7 19 (2.57%) Cisco Certification
8 16 (2.16%) MCSE
9 14 (1.89%) Computer Science Degree
10 7 (0.95%) DV Cleared
11 4 (0.54%) DBS Check
11 4 (0.54%) ITIL Certification
11 4 (0.54%) Microsoft Certified Professional
12 3 (0.41%) BPSS Clearance
13 1 (0.14%) MCSA
Quality Assurance & Compliance
1 56 (7.57%) SLA
2 7 (0.95%) ISO/IEC 27001
3 6 (0.81%) Cyber Essentials
4 4 (0.54%) COBIT
4 4 (0.54%) PMO
5 2 (0.27%) GDPR
6 1 (0.14%) Actionable Recommendations
6 1 (0.14%) GxP
6 1 (0.14%) ITGC
6 1 (0.14%) Sarbanes-Oxley
System Software
1 254 (34.32%) Active Directory
2 13 (1.76%) VMware Infrastructure
3 11 (1.49%) Hyper-V
4 3 (0.41%) Virtual Machines
5 2 (0.27%) vSphere
6 1 (0.14%) Virtual Desktop
Systems Management
1 86 (11.62%) Microsoft Intune
2 28 (3.78%) SCCM
3 22 (2.97%) Jamf Pro
4 8 (1.08%) ServiceCenter
5 4 (0.54%) Clonezilla
6 3 (0.41%) Active Directory Federation Services
7 2 (0.27%) PaperCut
7 2 (0.27%) Single Sign-On
8 1 (0.14%) Dell DRAC
8 1 (0.14%) vCenter Server
8 1 (0.14%) WSUS
Vendors
1 364 (49.19%) Microsoft
2 98 (13.24%) ServiceNow
3 27 (3.65%) Dell
4 24 (3.24%) Apple
5 17 (2.30%) HP
5 17 (2.30%) VMware
6 9 (1.22%) Cisco
7 8 (1.08%) Avaya
7 8 (1.08%) Google
7 8 (1.08%) Lotus
7 8 (1.08%) Meraki
7 8 (1.08%) Mitel
8 7 (0.95%) Remedy
9 5 (0.68%) Citrix
10 4 (0.54%) Autodesk
10 4 (0.54%) Barracuda Networks
10 4 (0.54%) Bloomberg
10 4 (0.54%) Freshdesk
10 4 (0.54%) Oracle
10 4 (0.54%) Palo Alto