IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £175, according to job vacancies posted in the 6 months leading up to 12 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
12 Dec 2025
Same period 2024 Same period 2023
Rank 152 252 214
Rank change year-on-year +100 -38 +47
Contract jobs requiring an IT Support 670 350 513
As % of all contract jobs in the UK 1.85% 0.98% 1.13%
As % of the Job Titles category 2.03% 1.06% 1.21%
Number of daily rates quoted 379 168 326
10th Percentile £134 £134 £126
25th Percentile £153 £163 £153
Median daily rate (50th Percentile) £175 £193 £200
Median % change year-on-year -9.09% -3.75% +6.67%
75th Percentile £222 £243 £248
90th Percentile £288 £298 £338
UK excluding London median daily rate £175 £188 £200
% change year-on-year -6.67% -6.25% +14.29%
Number of hourly rates quoted 177 49 73
10th Percentile £12.60 £14.85 £14.05
25th Percentile £15.00 £16.75 £16.25
Median hourly rate £18.50 £22.00 £18.93
Median % change year-on-year -15.91% +16.22% +8.64%
75th Percentile £21.00 £24.18 £23.75
90th Percentile £24.36 £27.00 £28.75
UK excluding London median hourly rate £18.00 £21.00 £18.00
% change year-on-year -14.29% +16.67% +6.35%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 32,988 33,120 42,501
% of contract IT jobs with a recognized job title 90.93% 92.74% 93.46%
Number of daily rates quoted 20,924 20,243 28,641
10th Percentile £285 £300 £294
25th Percentile £403 £410 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £638 £645
90th Percentile £725 £738 £743
UK excluding London median daily rate £475 £495 £500
% change year-on-year -4.04% -1.00% -
Number of hourly rates quoted 1,924 1,136 1,517
10th Percentile £14.22 £15.36 £15.16
25th Percentile £17.87 £20.75 £19.06
Median hourly rate £25.15 £34.75 £44.00
Median % change year-on-year -27.63% -21.02% +40.98%
75th Percentile £56.81 £63.75 £65.00
90th Percentile £70.75 £73.66 £77.50
UK excluding London median hourly rate £25.15 £32.50 £44.50
% change year-on-year -22.62% -26.97% +78.00%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 12 December 2025.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 12 December 2025.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 12 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +98 593 £175 -9.09% 387
UK excluding London +65 532 £175 -6.67% 395
North of England +49 152 £175 -4.11% 118
South East +54 125 £184 -1.99% 102
London +27 124 £200 -11.11% 65
Work from Home +10 73 £190 -13.64% 106
East of England +30 71 £195 +8.33% 41
South West +9 68 £165 -15.38% 40
North West +31 66 £175 +1.45% 67
Yorkshire +3 59 £190 -3.80% 45
Midlands -39 51 £158 -8.70% 62
North East +19 27 £175 - 10
Scotland +11 26 £225 +23.29% 29
West Midlands -29 26 £166 +18.21% 43
East Midlands -20 25 £158 -10.00% 19
Wales +14 24 £165 -13.16% 14
Northern Ireland +1 17 - -

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 12 December 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 324 (48.36%) Windows
2 275 (41.04%) Microsoft
3 259 (38.66%) Microsoft 365
4 216 (32.24%) Customer Service
5 177 (26.42%) Active Directory
6 145 (21.64%) Windows 10
7 130 (19.40%) Problem-Solving
8 122 (18.21%) ITIL
9 118 (17.61%) Security Cleared
10 113 (16.87%) Microsoft Office
11 107 (15.97%) SC Cleared
12 78 (11.64%) Asset Management
13 69 (10.30%) Android
13 69 (10.30%) ServiceNow
14 68 (10.15%) Degree
15 63 (9.40%) Mac OS
15 63 (9.40%) SLA
16 61 (9.10%) Business Intelligence
17 60 (8.96%) ITSM
17 60 (8.96%) Microsoft Intune
18 57 (8.51%) SharePoint
19 55 (8.21%) Azure
20 53 (7.91%) Cisco
21 52 (7.76%) SAP
22 49 (7.31%) Service Delivery
23 48 (7.16%) Apple
24 47 (7.01%) Programme Management
25 46 (6.87%) Digital Marketing
26 44 (6.57%) Entra ID
26 44 (6.57%) Service Management

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 57 (8.51%) SharePoint
2 32 (4.78%) Microsoft Exchange
3 3 (0.45%) Confluence
4 1 (0.15%) HCL Notes
4 1 (0.15%) IIS
4 1 (0.15%) Mule
4 1 (0.15%) Tomcat
Applications
1 113 (16.87%) Microsoft Office
2 26 (3.88%) Microsoft Excel
3 24 (3.58%) Spreadsheet
4 4 (0.60%) Microsoft PowerPoint
5 2 (0.30%) Microsoft Project
6 1 (0.15%) Adobe Creative Suite
6 1 (0.15%) MS Visio
Business Applications
1 6 (0.90%) Remedy ITSM
2 1 (0.15%) assyst
2 1 (0.15%) BondVision
2 1 (0.15%) Kondor
2 1 (0.15%) SystmOne
Cloud Services
1 259 (38.66%) Microsoft 365
2 55 (8.21%) Azure
3 44 (6.57%) Entra ID
4 30 (4.48%) Google Workspace
5 18 (2.69%) OneDrive
6 9 (1.34%) SaaS
7 6 (0.90%) Power Platform
8 4 (0.60%) Slack
9 2 (0.30%) AWS
10 1 (0.15%) ChatGPT
10 1 (0.15%) Dynamics 365
10 1 (0.15%) GCP
10 1 (0.15%) GitHub
10 1 (0.15%) IaaS
10 1 (0.15%) Microsoft Copilot
10 1 (0.15%) Mimecast
10 1 (0.15%) PaaS
Communications & Networking
1 40 (5.97%) DNS
2 35 (5.22%) TCP/IP
3 33 (4.93%) VPN
3 33 (4.93%) Wireless
4 29 (4.33%) DHCP
4 29 (4.33%) Wi-Fi
5 25 (3.73%) Firewall
6 20 (2.99%) LAN
7 15 (2.24%) WAN
8 12 (1.79%) Cisco IOS
9 11 (1.64%) Network Security
10 10 (1.49%) Remote Desktop
10 10 (1.49%) Skype
11 9 (1.34%) Unified Communications
12 7 (1.04%) PABX
13 6 (0.90%) Internet
13 6 (0.90%) VoIP
14 4 (0.60%) IP Telephony
15 2 (0.30%) DMZ
16 1 (0.15%) WLAN
Database & Business Intelligence
1 5 (0.75%) Oracle Reports
2 4 (0.60%) Relational Database
3 2 (0.30%) MySQL
3 2 (0.30%) RDBMS
3 2 (0.30%) SQL Server
4 1 (0.15%) Electronic Patient Records
4 1 (0.15%) Power BI
Development Applications
1 7 (1.04%) JIRA
2 1 (0.15%) Hudson
2 1 (0.15%) Jenkins
2 1 (0.15%) Sonatype Nexus
General
1 325 (48.51%) Social Skills
2 88 (13.13%) Finance
3 82 (12.24%) Manufacturing
4 65 (9.70%) Organisational Skills
5 58 (8.66%) Public Sector
6 47 (7.01%) Marketing
6 47 (7.01%) Telecoms
7 46 (6.87%) Electronics
8 26 (3.88%) Banking
9 20 (2.99%) Analytical Skills
10 16 (2.39%) Inclusion and Diversity
11 12 (1.79%) Investment Banking
12 11 (1.64%) Financial Institution
12 11 (1.64%) Law
13 7 (1.04%) Legal
14 6 (0.90%) Aerospace
15 5 (0.75%) Front Office
16 4 (0.60%) Local Government
16 4 (0.60%) Pharmaceutical
16 4 (0.60%) Retail
Libraries, Frameworks & Software Standards
1 2 (0.30%) Middleware
2 1 (0.15%) JSON
2 1 (0.15%) Web Services
2 1 (0.15%) XML
Miscellaneous
1 33 (4.93%) Data Centre
1 33 (4.93%) Onboarding
2 26 (3.88%) Driving Licence
3 23 (3.43%) Enterprise Software
4 22 (3.28%) Self-Motivation
5 18 (2.69%) Management Information System
5 18 (2.69%) Video Conferencing
6 13 (1.94%) BYOD
7 12 (1.79%) Blackberry
8 11 (1.64%) Smartphone
9 8 (1.19%) Mobile App
9 8 (1.19%) NHS
10 7 (1.04%) iPhone
11 5 (0.75%) Low-Code
11 5 (0.75%) Team-Oriented Environment
12 4 (0.60%) HTC Vive
12 4 (0.60%) Legacy Systems
12 4 (0.60%) Virtual Reality
13 3 (0.45%) Digital Signage
13 3 (0.45%) Operational Technology
Operating Systems
1 324 (48.36%) Windows
2 145 (21.64%) Windows 10
3 69 (10.30%) Android
4 63 (9.40%) Mac OS
5 40 (5.97%) Apple iOS
6 29 (4.33%) Linux
7 25 (3.73%) Windows Server
8 19 (2.84%) Windows Server 2016
9 8 (1.19%) Windows 7
9 8 (1.19%) Windows Server 2019
10 7 (1.04%) Windows Server 2003
10 7 (1.04%) Windows Server 2012
11 5 (0.75%) AIX
12 3 (0.45%) Mac OS X
12 3 (0.45%) Unix
13 1 (0.15%) VMS
13 1 (0.15%) Windows 8
Processes & Methodologies
1 216 (32.24%) Customer Service
2 130 (19.40%) Problem-Solving
3 122 (18.21%) ITIL
4 78 (11.64%) Asset Management
5 61 (9.10%) Business Intelligence
6 60 (8.96%) ITSM
7 49 (7.31%) Service Delivery
8 47 (7.01%) Programme Management
9 46 (6.87%) Digital Marketing
10 44 (6.57%) Service Management
11 39 (5.82%) Cybersecurity
12 37 (5.52%) Time Management
13 28 (4.18%) Continuous Improvement
13 28 (4.18%) Migration
13 28 (4.18%) Problem Management
14 25 (3.73%) Computer Science
15 23 (3.43%) Change Management
16 22 (3.28%) Incident Management
17 21 (3.13%) Workflow
18 20 (2.99%) Project Management
Programming Languages
1 13 (1.94%) PowerShell
2 6 (0.90%) SQL
3 3 (0.45%) Java
4 2 (0.30%) JavaScript
4 2 (0.30%) Perl
4 2 (0.30%) Python
5 1 (0.15%) C
Qualifications
1 118 (17.61%) Security Cleared
2 107 (15.97%) SC Cleared
3 68 (10.15%) Degree
4 23 (3.43%) A+ Certification
5 16 (2.39%) Microsoft Certification
6 11 (1.64%) Computer Science Degree
7 10 (1.49%) ITIL Certification
8 9 (1.34%) ITIL Foundation Certificate
9 8 (1.19%) MCP
10 6 (0.90%) DV Cleared
10 6 (0.90%) HND
11 5 (0.75%) DBS Check
11 5 (0.75%) MCDST
12 4 (0.60%) HNC
13 2 (0.30%) ACSP
13 2 (0.30%) ACTC
13 2 (0.30%) BPSS Clearance
13 2 (0.30%) MCSE
14 1 (0.15%) BC Cleared
14 1 (0.15%) PMP
Quality Assurance & Compliance
1 63 (9.40%) SLA
2 9 (1.34%) GDPR
3 4 (0.60%) PMO
4 1 (0.15%) QA
System Software
1 177 (26.42%) Active Directory
2 9 (1.34%) VMware Infrastructure
3 7 (1.04%) Hyper-V
4 6 (0.90%) Terminal Services
5 5 (0.75%) Virtual Desktop
6 4 (0.60%) Firmware
7 3 (0.45%) Virtual Machines
8 2 (0.30%) BitLocker
8 2 (0.30%) VMware Workstation
9 1 (0.15%) vSphere
Systems Management
1 60 (8.96%) Microsoft Intune
2 43 (6.42%) SCCM
3 20 (2.99%) Jamf Pro
4 5 (0.75%) Control-M
5 2 (0.30%) Autotask
5 2 (0.30%) WSUS
6 1 (0.15%) Active Directory Federation Services
6 1 (0.15%) FortiGate
6 1 (0.15%) Kubernetes
6 1 (0.15%) Systems Management Server (SMS)
Vendors
1 275 (41.04%) Microsoft
2 69 (10.30%) ServiceNow
3 53 (7.91%) Cisco
4 52 (7.76%) SAP
5 48 (7.16%) Apple
6 36 (5.37%) HP
7 32 (4.78%) Dell
8 19 (2.84%) Google
9 17 (2.54%) Citrix
10 12 (1.79%) VMware
11 10 (1.49%) Remedy
12 8 (1.19%) Oracle
13 7 (1.04%) Bloomberg
13 7 (1.04%) Datto
14 6 (0.90%) Mitel
15 5 (0.75%) Autodesk
15 5 (0.75%) BT
15 5 (0.75%) iManage
15 5 (0.75%) Reuters
16 3 (0.45%) SOTI