IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £175, according to job vacancies posted in the 6 months leading up to 25 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
25 Dec 2025
Same period 2024 Same period 2023
Rank 149 268 209
Rank change year-on-year +119 -59 +46
Contract jobs requiring an IT Support 693 322 498
As % of all contract jobs in the UK 1.87% 0.95% 1.15%
As % of the Job Titles category 2.05% 1.02% 1.23%
Number of daily rates quoted 382 159 320
10th Percentile £134 £140 £125
25th Percentile £154 £165 £153
Median daily rate (50th Percentile) £175 £193 £200
Median % change year-on-year -9.09% -3.75% +6.67%
75th Percentile £219 £238 £247
90th Percentile £278 £300 £338
UK excluding London median daily rate £175 £188 £200
% change year-on-year -6.67% -6.25% +14.29%
Number of hourly rates quoted 182 42 65
10th Percentile £12.61 £14.89 £12.95
25th Percentile £15.00 £18.13 £15.42
Median hourly rate £18.50 £23.13 £18.00
Median % change year-on-year -20.00% +28.47% +3.30%
75th Percentile £21.00 £24.18 £21.75
90th Percentile £23.98 £33.22 £26.20
UK excluding London median hourly rate £18.50 £22.00 £18.00
% change year-on-year -15.91% +22.22% +8.27%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 33,803 31,437 40,517
% of contract IT jobs with a recognized job title 91.09% 92.75% 93.35%
Number of daily rates quoted 21,362 19,311 27,163
10th Percentile £294 £300 £283
25th Percentile £405 £409 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £616 £638 £640
90th Percentile £720 £738 £738
UK excluding London median daily rate £475 £488 £500
% change year-on-year -2.56% -2.50% -
Number of hourly rates quoted 1,992 980 1,517
10th Percentile £14.25 £15.50 £14.86
25th Percentile £18.19 £21.03 £19.25
Median hourly rate £25.20 £33.00 £45.00
Median % change year-on-year -23.64% -26.67% +45.77%
75th Percentile £57.50 £63.00 £65.00
90th Percentile £71.00 £73.75 £77.00
UK excluding London median hourly rate £25.15 £32.50 £46.18
% change year-on-year -22.62% -29.62% +84.72%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 25 December 2025.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 25 December 2025.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 25 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +109 617 £175 -10.26% 294
UK excluding London +62 556 £175 -6.67% 289
North of England +58 164 £175 -2.78% 77
South East +43 127 £178 -5.33% 78
London +29 118 £200 -11.11% 51
East of England +36 87 £200 +11.11% 29
North West +25 76 £175 +2.94% 46
Work from Home +18 73 £190 -14.61% 61
South West +9 65 £160 -17.95% 40
Yorkshire +6 58 £190 -14.03% 26
Midlands -42 52 £158 -10.00% 46
North East +18 30 £120 - 9
Scotland +17 29 £225 +23.29% 18
East Midlands -21 27 £158 -10.00% 16
West Midlands -34 25 £166 +10.33% 30
Wales +5 22 £160 -15.79% 11
Northern Ireland -1 11 - -

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 25 December 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 331 (47.76%) Windows
2 286 (41.27%) Microsoft
3 263 (37.95%) Microsoft 365
4 225 (32.47%) Customer Service
5 177 (25.54%) Active Directory
6 145 (20.92%) Windows 10
7 131 (18.90%) Problem-Solving
8 123 (17.75%) Security Cleared
9 121 (17.46%) ITIL
10 112 (16.16%) SC Cleared
11 111 (16.02%) Microsoft Office
12 82 (11.83%) Asset Management
13 76 (10.97%) ServiceNow
14 72 (10.39%) Android
15 71 (10.25%) SLA
16 64 (9.24%) Mac OS
17 62 (8.95%) Degree
18 61 (8.80%) Business Intelligence
18 61 (8.80%) Microsoft Intune
19 59 (8.51%) Azure
19 59 (8.51%) ITSM
20 54 (7.79%) SharePoint
21 52 (7.50%) Cisco
21 52 (7.50%) SAP
22 50 (7.22%) Service Delivery
23 49 (7.07%) Apple
23 49 (7.07%) Time Management
24 47 (6.78%) Programme Management
25 46 (6.64%) Digital Marketing
26 43 (6.20%) SCCM

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 54 (7.79%) SharePoint
2 30 (4.33%) Microsoft Exchange
3 2 (0.29%) Confluence
4 1 (0.14%) HCL Notes
4 1 (0.14%) IIS
4 1 (0.14%) Mule
4 1 (0.14%) Tomcat
Applications
1 111 (16.02%) Microsoft Office
2 31 (4.47%) Spreadsheet
3 27 (3.90%) Microsoft Excel
4 5 (0.72%) Microsoft PowerPoint
5 1 (0.14%) Microsoft Project
5 1 (0.14%) MS Visio
Business Applications
1 6 (0.87%) Remedy ITSM
2 2 (0.29%) assyst
3 1 (0.14%) BondVision
3 1 (0.14%) Kondor
3 1 (0.14%) SystmOne
Cloud Services
1 263 (37.95%) Microsoft 365
2 59 (8.51%) Azure
3 42 (6.06%) Entra ID
4 30 (4.33%) Google Workspace
5 17 (2.45%) OneDrive
6 11 (1.59%) SaaS
7 6 (0.87%) Power Platform
8 4 (0.58%) Slack
9 1 (0.14%) Adobe Creative Cloud
9 1 (0.14%) AWS
9 1 (0.14%) ChatGPT
9 1 (0.14%) Dynamics 365
9 1 (0.14%) GCP
9 1 (0.14%) GitHub
9 1 (0.14%) IaaS
9 1 (0.14%) Microsoft Copilot
9 1 (0.14%) Mimecast
9 1 (0.14%) PaaS
Communications & Networking
1 41 (5.92%) DNS
2 36 (5.19%) VPN
3 32 (4.62%) TCP/IP
3 32 (4.62%) Wireless
4 31 (4.47%) Wi-Fi
5 29 (4.18%) DHCP
6 26 (3.75%) Firewall
7 21 (3.03%) LAN
8 15 (2.16%) WAN
9 13 (1.88%) Network Security
10 12 (1.73%) Cisco IOS
11 10 (1.44%) Skype
12 9 (1.30%) Remote Desktop
12 9 (1.30%) Unified Communications
13 7 (1.01%) PABX
14 6 (0.87%) Internet
15 5 (0.72%) VoIP
16 4 (0.58%) IP Telephony
17 3 (0.43%) VLAN
18 2 (0.29%) DMZ
Database & Business Intelligence
1 5 (0.72%) Oracle Reports
2 3 (0.43%) Relational Database
3 2 (0.29%) MySQL
3 2 (0.29%) RDBMS
4 1 (0.14%) Electronic Patient Records
4 1 (0.14%) Power BI
4 1 (0.14%) SQL Server
Development Applications
1 7 (1.01%) JIRA
2 1 (0.14%) Hudson
2 1 (0.14%) Jenkins
2 1 (0.14%) Sonatype Nexus
2 1 (0.14%) Tricentis qTest
General
1 340 (49.06%) Social Skills
2 85 (12.27%) Finance
2 85 (12.27%) Manufacturing
3 70 (10.10%) Organisational Skills
4 58 (8.37%) Public Sector
5 47 (6.78%) Marketing
6 46 (6.64%) Electronics
6 46 (6.64%) Telecoms
7 22 (3.17%) Analytical Skills
8 21 (3.03%) Banking
9 16 (2.31%) Inclusion and Diversity
10 10 (1.44%) Investment Banking
10 10 (1.44%) Law
11 9 (1.30%) Financial Institution
12 7 (1.01%) Legal
12 7 (1.01%) Pharmaceutical
13 6 (0.87%) Aerospace
14 5 (0.72%) Front Office
15 4 (0.58%) Documentation Skills
16 3 (0.43%) Local Government
Libraries, Frameworks & Software Standards
1 2 (0.29%) Middleware
1 2 (0.29%) Web Services
2 1 (0.14%) JSON
2 1 (0.14%) XML
Miscellaneous
1 43 (6.20%) Onboarding
2 32 (4.62%) Data Centre
3 26 (3.75%) Driving Licence
4 25 (3.61%) Enterprise Software
5 24 (3.46%) Self-Motivation
6 19 (2.74%) Video Conferencing
7 17 (2.45%) Management Information System
8 13 (1.88%) Smartphone
9 10 (1.44%) BYOD
9 10 (1.44%) NHS
10 9 (1.30%) Blackberry
11 8 (1.15%) Mobile App
12 6 (0.87%) Life Science
12 6 (0.87%) Team-Oriented Environment
13 5 (0.72%) iPhone
13 5 (0.72%) Low-Code
14 4 (0.58%) Legacy Systems
15 3 (0.43%) Digital Signage
15 3 (0.43%) SCADA
15 3 (0.43%) Virtual Team
Operating Systems
1 331 (47.76%) Windows
2 145 (20.92%) Windows 10
3 72 (10.39%) Android
4 64 (9.24%) Mac OS
5 41 (5.92%) Apple iOS
6 31 (4.47%) Linux
7 27 (3.90%) Windows Server
8 20 (2.89%) Windows Server 2016
9 9 (1.30%) Windows 7
10 7 (1.01%) Windows Server 2003
10 7 (1.01%) Windows Server 2012
10 7 (1.01%) Windows Server 2019
11 5 (0.72%) AIX
12 3 (0.43%) Mac OS X
12 3 (0.43%) Unix
13 2 (0.29%) Windows 8
Processes & Methodologies
1 225 (32.47%) Customer Service
2 131 (18.90%) Problem-Solving
3 121 (17.46%) ITIL
4 82 (11.83%) Asset Management
5 61 (8.80%) Business Intelligence
6 59 (8.51%) ITSM
7 50 (7.22%) Service Delivery
8 49 (7.07%) Time Management
9 47 (6.78%) Programme Management
10 46 (6.64%) Digital Marketing
11 42 (6.06%) Service Management
12 36 (5.19%) Cybersecurity
13 30 (4.33%) Continuous Improvement
13 30 (4.33%) Migration
14 28 (4.04%) Problem Management
15 24 (3.46%) Computer Science
15 24 (3.46%) Incident Management
16 22 (3.17%) Change Management
16 22 (3.17%) User Experience
16 22 (3.17%) Workflow
Programming Languages
1 12 (1.73%) PowerShell
2 6 (0.87%) SQL
3 3 (0.43%) Java
4 2 (0.29%) JavaScript
4 2 (0.29%) Perl
4 2 (0.29%) Python
5 1 (0.14%) C
Qualifications
1 123 (17.75%) Security Cleared
2 112 (16.16%) SC Cleared
3 62 (8.95%) Degree
4 25 (3.61%) A+ Certification
5 15 (2.16%) Microsoft Certification
6 11 (1.59%) Computer Science Degree
7 10 (1.44%) ITIL Certification
8 8 (1.15%) ITIL Foundation Certificate
8 8 (1.15%) MCP
9 6 (0.87%) DV Cleared
9 6 (0.87%) HND
10 5 (0.72%) DBS Check
10 5 (0.72%) MCDST
11 4 (0.58%) HNC
12 2 (0.29%) ACSP
12 2 (0.29%) ACTC
12 2 (0.29%) BPSS Clearance
12 2 (0.29%) MCSE
13 1 (0.14%) PMI Certification
13 1 (0.14%) PMP
Quality Assurance & Compliance
1 71 (10.25%) SLA
2 9 (1.30%) GDPR
3 5 (0.72%) PMO
4 2 (0.29%) Cyber Essentials
5 1 (0.14%) QA
System Software
1 177 (25.54%) Active Directory
2 11 (1.59%) VMware Infrastructure
3 6 (0.87%) Hyper-V
3 6 (0.87%) Terminal Services
4 4 (0.58%) Firmware
4 4 (0.58%) Virtual Desktop
5 2 (0.29%) Virtual Machines
5 2 (0.29%) VMware Workstation
6 1 (0.14%) BitLocker
Systems Management
1 61 (8.80%) Microsoft Intune
2 43 (6.20%) SCCM
3 19 (2.74%) Jamf Pro
4 4 (0.58%) Control-M
5 2 (0.29%) WSUS
6 1 (0.14%) Autotask
6 1 (0.14%) FortiGate
6 1 (0.14%) Kubernetes
6 1 (0.14%) ServiceCenter
6 1 (0.14%) Systems Management Server (SMS)
Vendors
1 286 (41.27%) Microsoft
2 76 (10.97%) ServiceNow
3 52 (7.50%) Cisco
3 52 (7.50%) SAP
4 49 (7.07%) Apple
5 38 (5.48%) HP
6 34 (4.91%) Dell
7 19 (2.74%) Google
8 17 (2.45%) Citrix
9 14 (2.02%) VMware
10 9 (1.30%) Remedy
11 8 (1.15%) Oracle
12 7 (1.01%) Datto
13 6 (0.87%) Autodesk
13 6 (0.87%) Bloomberg
13 6 (0.87%) Mitel
13 6 (0.87%) SOTI
14 5 (0.72%) iManage
15 4 (0.58%) BT
15 4 (0.58%) Reuters