IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 23 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
23 Jul 2026
Same period 2025 Same period 2024
Rank 190 210 222
Rank change year-on-year +20 +12 +12
Contract jobs requiring an IT Support 757 448 449
As % of all contract jobs in the UK 1.44% 1.37% 1.09%
As % of the Job Titles category 1.55% 1.50% 1.17%
Number of daily rates quoted 338 221 283
10th Percentile £146 £140 £125
25th Percentile £163 £158 £150
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -2.56%
75th Percentile £245 £250 £238
90th Percentile £362 £413 £325
UK excluding London median daily rate £190 £190 £175
% change year-on-year - +8.57% -7.41%
Number of hourly rates quoted 187 96 87
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.25 £15.38 £13.00
Median hourly rate £18.25 £18.99 £17.72
Median % change year-on-year -3.87% +7.14% -11.40%
75th Percentile £20.51 £23.00 £23.03
90th Percentile £24.52 £29.00 £25.00
UK excluding London median hourly rate £17.73 £18.26 £14.95
% change year-on-year -2.90% +22.11% -22.70%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 48,822 29,919 38,227
% of contract IT jobs with a recognized job title 92.59% 91.60% 93.06%
Number of daily rates quoted 29,449 19,032 24,743
10th Percentile £325 £285 £298
25th Percentile £420 £400 £410
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.05%
75th Percentile £625 £623 £638
90th Percentile £725 £730 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,293 1,436 2,397
10th Percentile £15.81 £13.75 £13.50
25th Percentile £21.25 £17.30 £18.13
Median hourly rate £43.69 £25.15 £40.33
Median % change year-on-year +73.72% -37.63% -7.70%
75th Percentile £68.00 £55.00 £65.00
90th Percentile £81.00 £73.75 £75.00
UK excluding London median hourly rate £45.00 £25.15 £42.50
% change year-on-year +78.93% -40.82% +6.78%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 23 July 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 23 July 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 23 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +8 663 £200 - 247
UK excluding London +4 579 £190 - 250
London -17 164 £213 -7.61% 40
South East -3 153 £210 +5.00% 69
North of England -41 110 £181 -3.33% 59
East of England +21 109 £175 +2.34% 30
Work from Home -20 102 £215 -9.47% 54
Midlands -26 70 £186 +9.56% 46
North West -20 66 £189 -5.63% 28
South West -26 54 £195 -11.36% 29
Scotland +26 51 £178 +8.40% 17
Yorkshire -40 42 £145 -3.33% 27
West Midlands -49 35 £183 +7.35% 25
East Midlands +4 34 £200 +14.29% 21
Wales -11 21 £200 +5.26% 6
Northern Ireland -2 11 - - 2
North East -41 2 £125 - 4

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 23 July 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 396 (52.31%) Windows
2 391 (51.65%) Microsoft
3 352 (46.50%) Microsoft 365
4 279 (36.86%) Active Directory
5 262 (34.61%) Customer Service
6 187 (24.70%) Problem-Solving
7 164 (21.66%) ITIL
8 158 (20.87%) Windows 10
9 116 (15.32%) Azure
10 110 (14.53%) ServiceNow
11 106 (14.00%) Microsoft Intune
12 83 (10.96%) SharePoint
13 81 (10.70%) ITSM
14 79 (10.44%) Entra ID
15 74 (9.78%) VPN
15 74 (9.78%) Wi-Fi
16 66 (8.72%) JIRA
17 56 (7.40%) Degree
18 52 (6.87%) Microsoft Office
18 52 (6.87%) Service Delivery
19 51 (6.74%) DNS
20 50 (6.61%) DHCP
21 48 (6.34%) Microsoft Exchange
22 45 (5.94%) User Experience
23 43 (5.68%) Apple iOS
23 43 (5.68%) LAN
23 43 (5.68%) Security Cleared
23 43 (5.68%) SLA
24 42 (5.55%) OneDrive
25 40 (5.28%) Asset Management

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 83 (10.96%) SharePoint
2 48 (6.34%) Microsoft Exchange
3 11 (1.45%) HCL Notes
4 4 (0.53%) Confluence
5 1 (0.13%) CMS
Applications
1 52 (6.87%) Microsoft Office
2 18 (2.38%) Microsoft Excel
3 7 (0.92%) Microsoft PowerPoint
4 3 (0.40%) Spreadsheet
5 2 (0.26%) Chatbot
6 1 (0.13%) Acrobat
Business Applications
1 11 (1.45%) Remedy ITSM
2 2 (0.26%) HFM
2 2 (0.26%) NetSuite
Cloud Services
1 352 (46.50%) Microsoft 365
2 116 (15.32%) Azure
3 79 (10.44%) Entra ID
4 42 (5.55%) OneDrive
5 23 (3.04%) Azure DevOps
6 13 (1.72%) AWS
7 7 (0.92%) Google Workspace
7 7 (0.92%) SaaS
8 4 (0.53%) IaaS
9 3 (0.40%) Power Platform
9 3 (0.40%) PowerApps
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Mimecast
10 2 (0.26%) PaaS
10 2 (0.26%) Slack
11 1 (0.13%) Amazon EC2
11 1 (0.13%) Amazon S3
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 74 (9.78%) VPN
1 74 (9.78%) Wi-Fi
2 51 (6.74%) DNS
3 50 (6.61%) DHCP
4 43 (5.68%) LAN
5 37 (4.89%) TCP/IP
6 28 (3.70%) WAN
7 18 (2.38%) Firewall
7 18 (2.38%) SAN
8 13 (1.72%) VLAN
9 10 (1.32%) Internet
10 9 (1.19%) Wireless
11 8 (1.06%) WLAN
12 7 (0.92%) Remote Desktop
13 6 (0.79%) Network Security
14 4 (0.53%) VoIP
15 3 (0.40%) NGFW
15 3 (0.40%) Skype
15 3 (0.40%) Unified Communications
16 2 (0.26%) PSTN
Database & Business Intelligence
1 5 (0.66%) SQL Server
2 4 (0.53%) Oracle Database
3 1 (0.13%) Power BI
3 1 (0.13%) Tableau
Development Applications
1 66 (8.72%) JIRA
2 6 (0.79%) Git
3 1 (0.13%) Chocolatey
3 1 (0.13%) SQL Server Management Studio (SSMS)
General
1 363 (47.95%) Social Skills
2 76 (10.04%) Analytical Skills
3 49 (6.47%) Finance
4 33 (4.36%) Manufacturing
5 32 (4.23%) Organisational Skills
6 20 (2.64%) Public Sector
7 18 (2.38%) Inclusion and Diversity
8 16 (2.11%) Banking
9 15 (1.98%) Law
10 12 (1.59%) Legal
11 11 (1.45%) Retail
12 9 (1.19%) Documentation Skills
13 8 (1.06%) Marketing
13 8 (1.06%) Telecoms
14 4 (0.53%) Back Office
14 4 (0.53%) Local Government
15 3 (0.40%) Billing
15 3 (0.40%) Front Office
16 1 (0.13%) Investment Banking
16 1 (0.13%) Italian Language
Libraries, Frameworks & Software Standards
1 9 (1.19%) CSS
2 5 (0.66%) X-Windows
3 4 (0.53%) .NET
3 4 (0.53%) .NET Core
3 4 (0.53%) .NET Framework
3 4 (0.53%) HTML
3 4 (0.53%) React
4 2 (0.26%) Microsoft Graph
4 2 (0.26%) Oracle Fusion
5 1 (0.13%) ODBC
Miscellaneous
1 87 (11.49%) Onboarding
2 30 (3.96%) Data Centre
3 27 (3.57%) Driving Licence
4 22 (2.91%) Video Conferencing
5 21 (2.77%) Analytical Mindset
6 19 (2.51%) Self-Motivation
7 11 (1.45%) Blackberry
8 10 (1.32%) Enterprise Software
9 9 (1.19%) iPad
10 8 (1.06%) iPhone
10 8 (1.06%) Operational Technology
11 7 (0.92%) Virtual Team
12 5 (0.66%) CCTV
12 5 (0.66%) Legacy Systems
13 4 (0.53%) Greenfield Project
14 3 (0.40%) Educational Technology
14 3 (0.40%) Housing Association
14 3 (0.40%) IoT
14 3 (0.40%) Mobile App
14 3 (0.40%) Smartphone
Operating Systems
1 396 (52.31%) Windows
2 158 (20.87%) Windows 10
3 43 (5.68%) Apple iOS
4 40 (5.28%) Mac OS
5 24 (3.17%) Android
5 24 (3.17%) Windows Server
6 5 (0.66%) Linux
6 5 (0.66%) Mac OS X
6 5 (0.66%) Windows 7
7 2 (0.26%) Windows Server 2008
8 1 (0.13%) Windows 8
8 1 (0.13%) Windows Server 2012
8 1 (0.13%) Windows Server 2016
8 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 262 (34.61%) Customer Service
2 187 (24.70%) Problem-Solving
3 164 (21.66%) ITIL
4 81 (10.70%) ITSM
5 52 (6.87%) Service Delivery
6 45 (5.94%) User Experience
7 40 (5.28%) Asset Management
8 36 (4.76%) Continuous Improvement
9 30 (3.96%) Migration
10 28 (3.70%) Data Protection
11 27 (3.57%) Service Management
11 27 (3.57%) Time Management
12 24 (3.17%) Change Management
12 24 (3.17%) Computer Science
12 24 (3.17%) DevOps
13 21 (2.77%) Incident Management
13 21 (2.77%) Problem Management
14 20 (2.64%) Break/Fix
15 18 (2.38%) Cybersecurity
16 17 (2.25%) Inventory Management
Programming Languages
1 28 (3.70%) PowerShell
2 25 (3.30%) SQL
3 23 (3.04%) C#
4 6 (0.79%) Python
5 4 (0.53%) TypeScript
6 1 (0.13%) T-SQL
Qualifications
1 56 (7.40%) Degree
2 43 (5.68%) Security Cleared
3 39 (5.15%) Microsoft Certification
4 34 (4.49%) SC Cleared
5 31 (4.10%) A+ Certification
6 29 (3.83%) Network+ Certification
7 21 (2.77%) Computer Science Degree
8 17 (2.25%) CCNA
8 17 (2.25%) Cisco Certification
9 16 (2.11%) MCSE
10 7 (0.92%) BPSS Clearance
10 7 (0.92%) DV Cleared
11 5 (0.66%) ITIL Certification
11 5 (0.66%) Microsoft Certified Professional
12 4 (0.53%) DBS Check
13 1 (0.13%) Azure Certification
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 43 (5.68%) SLA
2 8 (1.06%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.40%) GDPR
4 3 (0.40%) PMO
4 3 (0.40%) Sarbanes-Oxley
5 2 (0.26%) Cyber Essentials
6 1 (0.13%) Actionable Recommendations
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) PCI DSS
System Software
1 279 (36.86%) Active Directory
2 13 (1.72%) VMware Infrastructure
3 10 (1.32%) Hyper-V
4 3 (0.40%) Virtual Machines
5 1 (0.13%) Virtual Desktop
5 1 (0.13%) vSphere
Systems Management
1 106 (14.00%) Microsoft Intune
2 33 (4.36%) SCCM
3 20 (2.64%) Jamf Pro
4 4 (0.53%) Clonezilla
4 4 (0.53%) ServiceCenter
5 3 (0.40%) Active Directory Federation Services
6 2 (0.26%) PaperCut
6 2 (0.26%) Single Sign-On
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) vCenter Server
Vendors
1 391 (51.65%) Microsoft
2 110 (14.53%) ServiceNow
3 32 (4.23%) Apple
4 24 (3.17%) Dell
5 19 (2.51%) VMware
6 16 (2.11%) Meraki
7 13 (1.72%) Remedy
8 12 (1.59%) Avaya
8 12 (1.59%) Mitel
9 11 (1.45%) Lotus
10 10 (1.32%) HP
11 9 (1.19%) Cisco
12 7 (0.92%) Google
13 6 (0.79%) Citrix
13 6 (0.79%) Oracle
13 6 (0.79%) Samsung
13 6 (0.79%) Siemens
14 5 (0.66%) Bomgar
14 5 (0.66%) Palo Alto
15 4 (0.53%) Autodesk