IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 28 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
28 Aug 2026
Same period 2025 Same period 2024
Rank 205 180 240
Rank change year-on-year -25 +60 +12
Contract jobs requiring an IT Support 760 524 376
As % of all contract jobs in the UK 1.41% 1.60% 0.97%
As % of the Job Titles category 1.53% 1.76% 1.04%
Number of daily rates quoted 375 255 225
10th Percentile £150 £136 £125
25th Percentile £164 £153 £151
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -5.00%
75th Percentile £250 £254 £238
90th Percentile £325 £413 £315
UK excluding London median daily rate £200 £189 £180
% change year-on-year +5.96% +4.86% -5.26%
Number of hourly rates quoted 185 128 57
10th Percentile £13.17 £13.00 £10.95
25th Percentile £15.50 £13.75 £14.13
Median hourly rate £17.73 £18.13 £18.46
Median % change year-on-year -2.22% -1.80% -3.75%
75th Percentile £20.51 £22.08 £23.80
90th Percentile £25.45 £25.41 £24.51
UK excluding London median hourly rate £17.72 £16.67 £16.10
% change year-on-year +6.35% +3.54% -10.98%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 49,702 29,842 36,074
% of contract IT jobs with a recognized job title 92.46% 91.23% 93.02%
Number of daily rates quoted 29,679 18,834 22,885
10th Percentile £325 £280 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -1.87%
75th Percentile £625 £621 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,561 1,567 1,910
10th Percentile £14.96 £13.72 £14.16
25th Percentile £20.50 £17.08 £19.50
Median hourly rate £41.74 £25.15 £43.00
Median % change year-on-year +65.94% -41.51% -0.73%
75th Percentile £67.84 £53.81 £65.00
90th Percentile £80.00 £71.00 £75.00
UK excluding London median hourly rate £42.50 £25.15 £43.00
% change year-on-year +68.99% -41.51% +7.50%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 28 August 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 28 August 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 28 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -26 663 £200 - 402
UK excluding London -25 571 £200 +5.96% 369
London -45 166 £220 -2.22% 95
South East -21 143 £213 +6.25% 105
North of England -37 135 £190 +9.35% 74
Work from Home -28 105 £233 +0.54% 71
East of England +16 94 £183 +6.73% 52
North West 0 93 £190 -9.52% 33
Midlands -26 69 £185 -7.50% 73
South West -27 55 £225 +7.14% 43
Scotland +11 48 £210 +25.37% 25
Yorkshire -52 40 £145 -3.33% 34
East Midlands -5 35 £200 +17.65% 30
West Midlands -45 33 £183 -8.75% 43
Wales -20 17 £200 +5.26% 6
Northern Ireland -6 10 - - 3
North East -43 2 £188 - 9

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 28 August 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 426 (56.05%) Microsoft
1 426 (56.05%) Windows
2 379 (49.87%) Microsoft 365
3 308 (40.53%) Customer Service
4 284 (37.37%) Active Directory
5 219 (28.82%) Problem-Solving
6 172 (22.63%) ITIL
7 169 (22.24%) Windows 10
8 114 (15.00%) ServiceNow
9 110 (14.47%) Microsoft Intune
10 108 (14.21%) Azure
11 105 (13.82%) ITSM
12 100 (13.16%) SharePoint
13 78 (10.26%) Entra ID
14 72 (9.47%) VPN
15 69 (9.08%) Degree
16 63 (8.29%) Microsoft Office
17 60 (7.89%) Service Delivery
18 58 (7.63%) Security Cleared
19 54 (7.11%) Apple iOS
20 53 (6.97%) User Experience
21 52 (6.84%) Microsoft Exchange
22 51 (6.71%) Asset Management
23 50 (6.58%) TCP/IP
24 49 (6.45%) DNS
24 49 (6.45%) Mac OS
24 49 (6.45%) SLA
25 48 (6.32%) Continuous Improvement
25 48 (6.32%) OneDrive
25 48 (6.32%) SC Cleared

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 100 (13.16%) SharePoint
2 52 (6.84%) Microsoft Exchange
3 13 (1.71%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 63 (8.29%) Microsoft Office
2 16 (2.11%) Microsoft Excel
3 8 (1.05%) Microsoft PowerPoint
4 2 (0.26%) Acrobat
4 2 (0.26%) Chatbot
4 2 (0.26%) MS Visio
Business Applications
1 8 (1.05%) Remedy ITSM
2 3 (0.39%) HFM
3 2 (0.26%) NetSuite
Cloud Services
1 379 (49.87%) Microsoft 365
2 108 (14.21%) Azure
3 78 (10.26%) Entra ID
4 48 (6.32%) OneDrive
5 16 (2.11%) AWS
6 8 (1.05%) Azure DevOps
6 8 (1.05%) SaaS
7 6 (0.79%) Google Workspace
8 4 (0.53%) IaaS
8 4 (0.53%) Mimecast
9 2 (0.26%) Azure Sentinel
9 2 (0.26%) Power Platform
9 2 (0.26%) PowerApps
10 1 (0.13%) Amazon EC2
10 1 (0.13%) Amazon S3
10 1 (0.13%) AWS Direct Connect
10 1 (0.13%) Azure ExpressRoute
10 1 (0.13%) Nutanix
10 1 (0.13%) Power Automate
10 1 (0.13%) Slack
Communications & Networking
1 72 (9.47%) VPN
2 50 (6.58%) TCP/IP
3 49 (6.45%) DNS
4 46 (6.05%) Wi-Fi
5 44 (5.79%) DHCP
6 35 (4.61%) LAN
7 33 (4.34%) WAN
8 21 (2.76%) Firewall
9 11 (1.45%) SAN
10 10 (1.32%) VLAN
11 9 (1.18%) Internet
11 9 (1.18%) Network Security
12 7 (0.92%) VoIP
13 6 (0.79%) Wireless
14 5 (0.66%) IP Telephony
14 5 (0.66%) PSTN
14 5 (0.66%) WLAN
15 4 (0.53%) NGFW
15 4 (0.53%) Remote Desktop
16 3 (0.39%) Skype
Database & Business Intelligence
1 2 (0.26%) SQL Server
2 1 (0.13%) Power BI
Development Applications
1 41 (5.39%) JIRA
2 5 (0.66%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 386 (50.79%) Social Skills
2 88 (11.58%) Analytical Skills
3 52 (6.84%) Finance
4 39 (5.13%) Manufacturing
5 27 (3.55%) Organisational Skills
6 19 (2.50%) Inclusion and Diversity
7 16 (2.11%) Retail
8 15 (1.97%) Legal
8 15 (1.97%) Public Sector
9 14 (1.84%) Telecoms
10 13 (1.71%) Banking
11 9 (1.18%) Law
12 8 (1.05%) Marketing
13 4 (0.53%) Back Office
13 4 (0.53%) Local Government
14 3 (0.39%) Multimedia
15 2 (0.26%) Billing
15 2 (0.26%) Documentation Skills
15 2 (0.26%) Front Office
15 2 (0.26%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (0.66%) CSS
2 3 (0.39%) Oracle Fusion
3 2 (0.26%) ODBC
4 1 (0.13%) Terraform
Miscellaneous
1 101 (13.29%) Onboarding
2 33 (4.34%) Driving Licence
3 29 (3.82%) Video Conferencing
4 28 (3.68%) Data Centre
5 18 (2.37%) Analytical Mindset
6 13 (1.71%) Blackberry
7 12 (1.58%) Self-Motivation
8 9 (1.18%) Operational Technology
9 8 (1.05%) CMDB
9 8 (1.05%) iPad
10 7 (0.92%) Enterprise Software
10 7 (0.92%) iPhone
11 6 (0.79%) EPoS
12 5 (0.66%) Digital Signage
13 4 (0.53%) CCTV
13 4 (0.53%) Mobile App
13 4 (0.53%) Smartphone
13 4 (0.53%) Virtual Team
14 2 (0.26%) Data Protection Act
14 2 (0.26%) Fat Client
Operating Systems
1 426 (56.05%) Windows
2 169 (22.24%) Windows 10
3 54 (7.11%) Apple iOS
4 49 (6.45%) Mac OS
5 33 (4.34%) Windows Server
6 30 (3.95%) Android
7 7 (0.92%) Linux
8 3 (0.39%) Windows 7
9 2 (0.26%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2016
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 308 (40.53%) Customer Service
2 219 (28.82%) Problem-Solving
3 172 (22.63%) ITIL
4 105 (13.82%) ITSM
5 60 (7.89%) Service Delivery
6 53 (6.97%) User Experience
7 51 (6.71%) Asset Management
8 48 (6.32%) Continuous Improvement
8 48 (6.32%) Service Management
9 40 (5.26%) Migration
10 27 (3.55%) Computer Science
10 27 (3.55%) Data Protection
11 26 (3.42%) Inventory Management
12 24 (3.16%) Incident Management
13 22 (2.89%) Customer Experience
13 22 (2.89%) Stakeholder Management
13 22 (2.89%) Time Management
14 21 (2.76%) Root Cause Analysis
15 18 (2.37%) Mobile Device Management
15 18 (2.37%) Problem Management
Programming Languages
1 24 (3.16%) PowerShell
2 19 (2.50%) SQL
3 8 (1.05%) C#
4 3 (0.39%) Python
5 2 (0.26%) Java
5 2 (0.26%) JavaScript
5 2 (0.26%) T-SQL
Qualifications
1 69 (9.08%) Degree
2 58 (7.63%) Security Cleared
3 48 (6.32%) SC Cleared
4 33 (4.34%) A+ Certification
5 32 (4.21%) Microsoft Certification
6 25 (3.29%) Computer Science Degree
7 23 (3.03%) Network+ Certification
8 11 (1.45%) ITIL Foundation Certificate
9 10 (1.32%) BPSS Clearance
9 10 (1.32%) CCNA
9 10 (1.32%) Cisco Certification
9 10 (1.32%) DBS Check
9 10 (1.32%) MCSE
10 7 (0.92%) DV Cleared
11 5 (0.66%) ITIL Certification
11 5 (0.66%) Microsoft Certified Professional
12 1 (0.13%) Azure Certification
12 1 (0.13%) HNC
12 1 (0.13%) MCITP
12 1 (0.13%) MCSA
Quality Assurance & Compliance
1 49 (6.45%) SLA
2 8 (1.05%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.39%) Cyber Essentials
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 1 (0.13%) GxP
5 1 (0.13%) ITGC
5 1 (0.13%) NCSC
5 1 (0.13%) PCI DSS
System Software
1 284 (37.37%) Active Directory
2 15 (1.97%) VMware Infrastructure
3 13 (1.71%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
4 1 (0.13%) Virtual Machines
4 1 (0.13%) vSphere
Systems Management
1 110 (14.47%) Microsoft Intune
2 43 (5.66%) SCCM
3 20 (2.63%) Jamf Pro
4 5 (0.66%) Single Sign-On
5 4 (0.53%) Clonezilla
6 3 (0.39%) WSUS
7 2 (0.26%) PaperCut
8 1 (0.13%) AirWatch
8 1 (0.13%) Ansible
8 1 (0.13%) Dell DRAC
8 1 (0.13%) Failover Clustering
8 1 (0.13%) Kubernetes
8 1 (0.13%) Microsoft Clustering
8 1 (0.13%) ServiceCenter
8 1 (0.13%) vCenter Server
Vendors
1 426 (56.05%) Microsoft
2 114 (15.00%) ServiceNow
3 38 (5.00%) Apple
4 20 (2.63%) VMware
5 15 (1.97%) Dell
6 13 (1.71%) Lotus
7 12 (1.58%) Meraki
8 10 (1.32%) Remedy
9 9 (1.18%) Cisco
9 9 (1.18%) Palo Alto
9 9 (1.18%) Samsung
10 8 (1.05%) Avaya
10 8 (1.05%) Mitel
11 7 (0.92%) Citrix
11 7 (0.92%) Google
11 7 (0.92%) iManage
12 6 (0.79%) HP
12 6 (0.79%) Siemens
13 5 (0.66%) Bomgar
14 4 (0.53%) Sophos