IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 16 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
16 Sep 2026
Same period 2025 Same period 2024
Rank 198 173 237
Rank change year-on-year -25 +64 -2
Contract jobs requiring an IT Support 763 552 389
As % of all contract jobs in the UK 1.41% 1.68% 1.02%
As % of the Job Titles category 1.52% 1.84% 1.09%
Number of daily rates quoted 394 262 208
10th Percentile £150 £135 £125
25th Percentile £165 £153 £156
Median daily rate (50th Percentile) £200 £190 £193
Median % change year-on-year +5.26% -1.30% -3.75%
75th Percentile £250 £245 £244
90th Percentile £322 £350 £338
UK excluding London median daily rate £200 £175 £180
% change year-on-year +14.29% -2.78% -5.26%
Number of hourly rates quoted 184 137 50
10th Percentile £13.45 £13.00 £14.81
25th Percentile £15.50 £13.75 £17.88
Median hourly rate £17.73 £17.96 £21.62
Median % change year-on-year -1.31% -16.91% +13.76%
75th Percentile £20.69 £21.39 £24.18
90th Percentile £25.75 £24.46 £25.45
UK excluding London median hourly rate £17.73 £16.67 £19.85
% change year-on-year +6.36% -16.05% +10.03%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 50,111 30,002 35,564
% of contract IT jobs with a recognized job title 92.33% 91.08% 92.99%
Number of daily rates quoted 29,702 18,956 21,934
10th Percentile £325 £278 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -0.94%
75th Percentile £625 £621 £638
90th Percentile £727 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,778 1,570 1,684
10th Percentile £14.59 £13.75 £14.73
25th Percentile £20.27 £17.30 £20.30
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -2.01%
75th Percentile £67.84 £52.50 £65.00
90th Percentile £80.00 £70.00 £75.00
UK excluding London median hourly rate £42.50 £25.15 £45.00
% change year-on-year +68.99% -44.11% +5.88%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 16 September 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 16 September 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 16 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -37 663 £200 - 429
UK excluding London -30 573 £200 +14.29% 385
London -40 168 £220 -2.22% 108
South East -29 139 £214 +6.88% 105
North of England -49 131 £190 +8.57% 88
Work from Home -25 101 £233 +3.33% 81
East of England +10 96 £200 +16.96% 51
North West -3 91 £195 -2.50% 46
Midlands -24 71 £185 +5.71% 72
South West -42 58 £225 +21.62% 35
Scotland +5 53 £205 +11.56% 27
Yorkshire -58 38 £145 -12.12% 25
West Midlands -44 37 £185 +5.71% 38
East Midlands 0 34 £200 +17.65% 34
Wales -15 15 £200 +5.26% 8
Northern Ireland -10 10 - - 7
North East -46 2 £188 - 18

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 16 September 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 448 (58.72%) Microsoft
2 446 (58.45%) Windows
3 393 (51.51%) Microsoft 365
4 325 (42.60%) Customer Service
5 291 (38.14%) Active Directory
6 235 (30.80%) Problem-Solving
7 177 (23.20%) Windows 10
8 173 (22.67%) ITIL
9 116 (15.20%) Azure
10 115 (15.07%) Microsoft Intune
11 114 (14.94%) ServiceNow
12 113 (14.81%) ITSM
13 109 (14.29%) SharePoint
14 87 (11.40%) Entra ID
15 78 (10.22%) VPN
16 72 (9.44%) Degree
17 69 (9.04%) Microsoft Office
18 62 (8.13%) Apple iOS
18 62 (8.13%) Security Cleared
18 62 (8.13%) Service Delivery
19 58 (7.60%) Mac OS
20 57 (7.47%) Microsoft Exchange
21 55 (7.21%) OneDrive
21 55 (7.21%) TCP/IP
22 54 (7.08%) User Experience
23 53 (6.95%) Service Management
24 52 (6.82%) Asset Management
24 52 (6.82%) SC Cleared
25 51 (6.68%) DNS
26 50 (6.55%) Continuous Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 109 (14.29%) SharePoint
2 57 (7.47%) Microsoft Exchange
3 13 (1.70%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 69 (9.04%) Microsoft Office
2 15 (1.97%) Microsoft Excel
3 8 (1.05%) Microsoft PowerPoint
4 4 (0.52%) MS Visio
5 2 (0.26%) Acrobat
5 2 (0.26%) Chatbot
Business Applications
1 6 (0.79%) Remedy ITSM
2 3 (0.39%) HFM
3 1 (0.13%) Monis
3 1 (0.13%) NetSuite
Cloud Services
1 393 (51.51%) Microsoft 365
2 116 (15.20%) Azure
3 87 (11.40%) Entra ID
4 55 (7.21%) OneDrive
5 17 (2.23%) AWS
6 10 (1.31%) SaaS
7 7 (0.92%) Google Workspace
8 5 (0.66%) Azure DevOps
9 4 (0.52%) IaaS
9 4 (0.52%) Mimecast
10 2 (0.26%) AWS Direct Connect
10 2 (0.26%) Azure ExpressRoute
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Power Platform
10 2 (0.26%) PowerApps
10 2 (0.26%) Slack
11 1 (0.13%) AWS CloudFormation
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 78 (10.22%) VPN
2 55 (7.21%) TCP/IP
3 51 (6.68%) DNS
4 45 (5.90%) DHCP
5 44 (5.77%) Wi-Fi
6 35 (4.59%) LAN
6 35 (4.59%) WAN
7 25 (3.28%) Firewall
8 13 (1.70%) Wireless
9 11 (1.44%) Network Security
10 9 (1.18%) VLAN
11 7 (0.92%) Internet
11 7 (0.92%) SAN
11 7 (0.92%) VoIP
12 5 (0.66%) IP Telephony
12 5 (0.66%) PSTN
12 5 (0.66%) Remote Desktop
12 5 (0.66%) WLAN
13 4 (0.52%) NGFW
14 3 (0.39%) SD-WAN
Database & Business Intelligence
1 2 (0.26%) SQL Server
2 1 (0.13%) Amazon RDS
2 1 (0.13%) Power BI
Development Applications
1 37 (4.85%) JIRA
2 4 (0.52%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 403 (52.82%) Social Skills
2 92 (12.06%) Analytical Skills
3 51 (6.68%) Finance
4 36 (4.72%) Manufacturing
5 28 (3.67%) Organisational Skills
6 17 (2.23%) Inclusion and Diversity
7 15 (1.97%) Retail
8 14 (1.83%) Legal
8 14 (1.83%) Public Sector
8 14 (1.83%) Telecoms
9 12 (1.57%) Banking
10 8 (1.05%) Law
10 8 (1.05%) Marketing
11 5 (0.66%) Local Government
11 5 (0.66%) Pharmaceutical
12 4 (0.52%) Back Office
12 4 (0.52%) Multimedia
13 2 (0.26%) Billing
13 2 (0.26%) Documentation Skills
13 2 (0.26%) Front Office
Libraries, Frameworks & Software Standards
1 5 (0.66%) CSS
2 3 (0.39%) Oracle Fusion
3 2 (0.26%) ODBC
4 1 (0.13%) Software Packaging
4 1 (0.13%) Terraform
Miscellaneous
1 111 (14.55%) Onboarding
2 37 (4.85%) Driving Licence
3 33 (4.33%) Video Conferencing
4 28 (3.67%) Data Centre
5 15 (1.97%) Analytical Mindset
6 13 (1.70%) Blackberry
6 13 (1.70%) Self-Motivation
7 9 (1.18%) CMDB
7 9 (1.18%) Operational Technology
8 8 (1.05%) Digital Signage
8 8 (1.05%) iPad
9 7 (0.92%) Enterprise Software
10 6 (0.79%) EPoS
10 6 (0.79%) iPhone
11 4 (0.52%) CCTV
11 4 (0.52%) Mobile App
11 4 (0.52%) Virtual Team
12 3 (0.39%) BYOD
12 3 (0.39%) Smartphone
13 2 (0.26%) Fat Client
Operating Systems
1 446 (58.45%) Windows
2 177 (23.20%) Windows 10
3 62 (8.13%) Apple iOS
4 58 (7.60%) Mac OS
5 34 (4.46%) Android
5 34 (4.46%) Windows Server
6 7 (0.92%) Linux
7 3 (0.39%) Windows 7
8 2 (0.26%) Windows Server 2008
9 1 (0.13%) Windows Server 2012
9 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 325 (42.60%) Customer Service
2 235 (30.80%) Problem-Solving
3 173 (22.67%) ITIL
4 113 (14.81%) ITSM
5 62 (8.13%) Service Delivery
6 54 (7.08%) User Experience
7 53 (6.95%) Service Management
8 52 (6.82%) Asset Management
9 50 (6.55%) Continuous Improvement
10 44 (5.77%) Migration
11 27 (3.54%) Computer Science
11 27 (3.54%) Inventory Management
12 26 (3.41%) Data Protection
13 25 (3.28%) Incident Management
14 23 (3.01%) Stakeholder Management
15 22 (2.88%) Customer Experience
15 22 (2.88%) Root Cause Analysis
15 22 (2.88%) Time Management
16 21 (2.75%) Break/Fix
17 19 (2.49%) Mobile Device Management
Programming Languages
1 26 (3.41%) PowerShell
2 16 (2.10%) SQL
3 5 (0.66%) C#
4 4 (0.52%) Python
5 2 (0.26%) Java
5 2 (0.26%) JavaScript
5 2 (0.26%) T-SQL
6 1 (0.13%) R
Qualifications
1 72 (9.44%) Degree
2 62 (8.13%) Security Cleared
3 52 (6.82%) SC Cleared
4 34 (4.46%) A+ Certification
5 32 (4.19%) Microsoft Certification
6 25 (3.28%) Computer Science Degree
7 20 (2.62%) Network+ Certification
8 14 (1.83%) ITIL Foundation Certificate
9 13 (1.70%) DBS Check
10 10 (1.31%) BPSS Clearance
11 7 (0.92%) CCNA
11 7 (0.92%) Cisco Certification
11 7 (0.92%) DV Cleared
11 7 (0.92%) ITIL Certification
11 7 (0.92%) MCSE
12 5 (0.66%) Microsoft Certified Professional
13 4 (0.52%) MCITP
14 1 (0.13%) Azure Certification
14 1 (0.13%) HNC
14 1 (0.13%) MCSA
Quality Assurance & Compliance
1 46 (6.03%) SLA
2 8 (1.05%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.39%) Cyber Essentials
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 2 (0.26%) GDPR
6 1 (0.13%) Cyber Essentials PLUS
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) NCSC
6 1 (0.13%) PCI DSS
System Software
1 291 (38.14%) Active Directory
2 16 (2.10%) VMware Infrastructure
3 12 (1.57%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 115 (15.07%) Microsoft Intune
2 47 (6.16%) SCCM
3 20 (2.62%) Jamf Pro
4 5 (0.66%) Single Sign-On
5 4 (0.52%) Clonezilla
6 3 (0.39%) WSUS
7 2 (0.26%) Ansible
8 1 (0.13%) AirWatch
8 1 (0.13%) Dell DRAC
8 1 (0.13%) Failover Clustering
8 1 (0.13%) Kubernetes
8 1 (0.13%) Microsoft Clustering
8 1 (0.13%) PaperCut
8 1 (0.13%) ServiceCenter
8 1 (0.13%) vCenter Server
Vendors
1 448 (58.72%) Microsoft
2 114 (14.94%) ServiceNow
3 39 (5.11%) Apple
4 20 (2.62%) VMware
5 17 (2.23%) Cisco
6 13 (1.70%) Lotus
6 13 (1.70%) Meraki
7 12 (1.57%) Dell
8 11 (1.44%) Palo Alto
9 9 (1.18%) Samsung
10 8 (1.05%) Google
10 8 (1.05%) Remedy
11 7 (0.92%) Avaya
11 7 (0.92%) Citrix
11 7 (0.92%) iManage
11 7 (0.92%) Mitel
12 6 (0.79%) Siemens
13 5 (0.66%) Bomgar
13 5 (0.66%) HP
14 4 (0.52%) Sophos