IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 7 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
7 Jun 2026
Same period 2025 Same period 2024
Rank 177 213 207
Rank change year-on-year +36 -6 +21
Contract jobs requiring an IT Support 755 365 491
As % of all contract jobs in the UK 1.53% 1.25% 1.13%
As % of the Job Titles category 1.65% 1.35% 1.22%
Number of daily rates quoted 318 175 316
10th Percentile £146 £140 £126
25th Percentile £163 £173 £151
Median daily rate (50th Percentile) £200 £214 £190
Median % change year-on-year -6.54% +12.63% -
75th Percentile £244 £288 £238
90th Percentile £391 £416 £325
UK excluding London median daily rate £190 £200 £185
% change year-on-year -5.00% +8.11% +2.78%
Number of hourly rates quoted 197 67 102
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.79 £16.02 £12.00
Median hourly rate £18.50 £18.50 £14.42
Median % change year-on-year - +28.27% -26.04%
75th Percentile £20.69 £23.65 £22.25
90th Percentile £23.75 £35.56 £25.00
UK excluding London median hourly rate £18.50 £18.28 £13.00
% change year-on-year +1.20% +40.62% -28.92%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 45,716 26,993 40,308
% of contract IT jobs with a recognized job title 92.35% 92.36% 92.87%
Number of daily rates quoted 27,851 17,397 26,006
10th Percentile £325 £287 £280
25th Percentile £413 £403 £408
Median daily rate (50th Percentile) £513 £500 £525
Median % change year-on-year +2.50% -4.76% -2.78%
75th Percentile £619 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £488
% change year-on-year +5.26% -2.56% -2.50%
Number of hourly rates quoted 3,052 1,108 2,874
10th Percentile £15.05 £14.00 £12.86
25th Percentile £20.75 £17.87 £16.30
Median hourly rate £45.00 £28.30 £37.50
Median % change year-on-year +59.04% -24.55% -16.67%
75th Percentile £67.50 £58.75 £61.60
90th Percentile £80.00 £75.00 £73.75
UK excluding London median hourly rate £45.00 £25.32 £40.00
% change year-on-year +77.73% -36.70% -5.88%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 7 June 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 7 June 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 7 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +34 659 £200 -9.09% 301
UK excluding London +32 596 £190 -5.00% 318
East of England +42 139 £200 +11.11% 51
London -33 139 £200 -15.94% 41
South East +12 133 £210 -16.00% 81
North of England -35 111 £173 -9.21% 78
Midlands -5 84 £200 +33.00% 49
Work from Home -31 82 £244 +2.63% 51
North West -13 70 £175 -12.50% 44
South West -15 49 £148 -32.18% 36
Scotland +21 48 £178 +5.97% 21
East Midlands +4 48 £200 +10.34% 26
West Midlands -42 35 £180 +20.00% 23
Yorkshire -46 35 £190 - 23
Wales -7 21 - - 7
Northern Ireland +3 11 - - 9
North East -22 6 £120 - 13

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 7 June 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 372 (49.27%) Microsoft
2 367 (48.61%) Windows
3 312 (41.32%) Microsoft 365
4 260 (34.44%) Active Directory
5 243 (32.19%) Customer Service
6 155 (20.53%) Problem-Solving
7 145 (19.21%) Windows 10
8 140 (18.54%) ITIL
9 107 (14.17%) Azure
10 98 (12.98%) ServiceNow
11 86 (11.39%) Microsoft Intune
12 76 (10.07%) Wi-Fi
13 65 (8.61%) JIRA
14 64 (8.48%) Entra ID
15 63 (8.34%) ITSM
16 61 (8.08%) VPN
17 57 (7.55%) SharePoint
17 57 (7.55%) SLA
18 50 (6.62%) Security Cleared
19 49 (6.49%) Time Management
20 45 (5.96%) User Experience
21 44 (5.83%) DNS
21 44 (5.83%) Microsoft Office
22 43 (5.70%) DHCP
22 43 (5.70%) LAN
22 43 (5.70%) SC Cleared
23 38 (5.03%) Apple iOS
23 38 (5.03%) Service Delivery
24 37 (4.90%) Degree
24 37 (4.90%) Migration

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 57 (7.55%) SharePoint
2 34 (4.50%) Microsoft Exchange
3 8 (1.06%) HCL Notes
4 4 (0.53%) Confluence
Applications
1 44 (5.83%) Microsoft Office
2 16 (2.12%) Microsoft Excel
2 16 (2.12%) Spreadsheet
3 3 (0.40%) Microsoft PowerPoint
4 1 (0.13%) Chatbot
Business Applications
1 5 (0.66%) Remedy ITSM
2 2 (0.26%) NetSuite
3 1 (0.13%) assyst
Cloud Services
1 312 (41.32%) Microsoft 365
2 107 (14.17%) Azure
3 64 (8.48%) Entra ID
4 30 (3.97%) OneDrive
5 23 (3.05%) Azure DevOps
6 10 (1.32%) AWS
6 10 (1.32%) Google Workspace
6 10 (1.32%) SaaS
7 3 (0.40%) IaaS
8 2 (0.26%) Azure Sentinel
8 2 (0.26%) PaaS
8 2 (0.26%) Power Platform
8 2 (0.26%) PowerApps
8 2 (0.26%) Slack
9 1 (0.13%) Adobe Creative Cloud
9 1 (0.13%) Amazon EC2
9 1 (0.13%) Amazon S3
9 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 76 (10.07%) Wi-Fi
2 61 (8.08%) VPN
3 44 (5.83%) DNS
4 43 (5.70%) DHCP
4 43 (5.70%) LAN
5 28 (3.71%) TCP/IP
6 24 (3.18%) WAN
7 19 (2.52%) SAN
8 18 (2.38%) Firewall
8 18 (2.38%) VLAN
9 11 (1.46%) WLAN
10 9 (1.19%) Wireless
11 8 (1.06%) Remote Desktop
12 7 (0.93%) Internet
13 5 (0.66%) VoIP
14 4 (0.53%) Network Security
15 3 (0.40%) Skype
15 3 (0.40%) Unified Communications
16 2 (0.26%) PSTN
17 1 (0.13%) Ethernet
Database & Business Intelligence
1 4 (0.53%) Oracle Database
1 4 (0.53%) SQL Server
2 1 (0.13%) Tableau
Development Applications
1 65 (8.61%) JIRA
2 6 (0.79%) Git
3 3 (0.40%) Chocolatey
4 1 (0.13%) Tricentis qTest
General
1 347 (45.96%) Social Skills
2 65 (8.61%) Analytical Skills
3 43 (5.70%) Finance
4 39 (5.17%) Organisational Skills
5 32 (4.24%) Manufacturing
6 17 (2.25%) Inclusion and Diversity
7 16 (2.12%) Public Sector
8 15 (1.99%) Law
9 12 (1.59%) Banking
10 10 (1.32%) Documentation Skills
10 10 (1.32%) Telecoms
11 8 (1.06%) Legal
11 8 (1.06%) Retail
12 7 (0.93%) Marketing
13 4 (0.53%) Back Office
13 4 (0.53%) Front Office
13 4 (0.53%) Pharmaceutical
14 3 (0.40%) Local Government
15 2 (0.26%) Billing
16 1 (0.13%) Investment Banking
Libraries, Frameworks & Software Standards
1 9 (1.19%) CSS
2 6 (0.79%) X-Windows
3 4 (0.53%) .NET
3 4 (0.53%) .NET Core
3 4 (0.53%) .NET Framework
3 4 (0.53%) HTML
3 4 (0.53%) React
4 2 (0.26%) Microsoft Graph
5 1 (0.13%) Web Services
Miscellaneous
1 84 (11.13%) Onboarding
2 25 (3.31%) Data Centre
3 20 (2.65%) Analytical Mindset
3 20 (2.65%) Driving Licence
4 18 (2.38%) Self-Motivation
5 13 (1.72%) Enterprise Software
5 13 (1.72%) Virtual Team
6 12 (1.59%) Video Conferencing
7 8 (1.06%) Blackberry
8 6 (0.79%) Smartphone
9 5 (0.66%) CCTV
9 5 (0.66%) NHS
10 4 (0.53%) Greenfield Project
10 4 (0.53%) iPhone
10 4 (0.53%) Legacy Systems
10 4 (0.53%) Life Science
11 3 (0.40%) Educational Technology
11 3 (0.40%) Housing Association
11 3 (0.40%) IoT
11 3 (0.40%) iPad
Operating Systems
1 367 (48.61%) Windows
2 145 (19.21%) Windows 10
3 38 (5.03%) Apple iOS
4 30 (3.97%) Mac OS
5 29 (3.84%) Windows Server
6 24 (3.18%) Android
7 10 (1.32%) Linux
8 8 (1.06%) Windows 7
9 6 (0.79%) Mac OS X
10 4 (0.53%) Windows 8
10 4 (0.53%) Windows Server 2019
11 3 (0.40%) Windows Server 2016
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 243 (32.19%) Customer Service
2 155 (20.53%) Problem-Solving
3 140 (18.54%) ITIL
4 63 (8.34%) ITSM
5 49 (6.49%) Time Management
6 45 (5.96%) User Experience
7 38 (5.03%) Service Delivery
8 37 (4.90%) Migration
9 29 (3.84%) Asset Management
10 26 (3.44%) Service Management
11 24 (3.18%) DevOps
12 23 (3.05%) Change Management
13 21 (2.78%) Continuous Improvement
13 21 (2.78%) Data Protection
14 19 (2.52%) Problem Management
15 18 (2.38%) Infrastructure Engineering
16 17 (2.25%) Break/Fix
17 16 (2.12%) Computer Science
18 15 (1.99%) Incident Management
18 15 (1.99%) Process Improvement
Programming Languages
1 23 (3.05%) C#
1 23 (3.05%) SQL
2 18 (2.38%) PowerShell
3 6 (0.79%) Python
4 4 (0.53%) TypeScript
Qualifications
1 50 (6.62%) Security Cleared
2 43 (5.70%) SC Cleared
3 37 (4.90%) Degree
4 32 (4.24%) Microsoft Certification
5 31 (4.11%) A+ Certification
6 27 (3.58%) Network+ Certification
7 19 (2.52%) CCNA
7 19 (2.52%) Cisco Certification
8 16 (2.12%) MCSE
9 14 (1.85%) Computer Science Degree
10 7 (0.93%) DV Cleared
11 4 (0.53%) DBS Check
11 4 (0.53%) ITIL Certification
12 3 (0.40%) BPSS Clearance
12 3 (0.40%) Microsoft Certified Professional
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 57 (7.55%) SLA
2 7 (0.93%) ISO/IEC 27001
3 6 (0.79%) Cyber Essentials
4 4 (0.53%) COBIT
4 4 (0.53%) PMO
5 2 (0.26%) GDPR
6 1 (0.13%) Actionable Recommendations
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) Sarbanes-Oxley
System Software
1 260 (34.44%) Active Directory
2 13 (1.72%) VMware Infrastructure
3 11 (1.46%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.26%) vSphere
6 1 (0.13%) Virtual Desktop
Systems Management
1 86 (11.39%) Microsoft Intune
2 28 (3.71%) SCCM
3 20 (2.65%) Jamf Pro
4 9 (1.19%) ServiceCenter
5 4 (0.53%) Clonezilla
6 3 (0.40%) Active Directory Federation Services
7 2 (0.26%) PaperCut
7 2 (0.26%) Single Sign-On
8 1 (0.13%) Dell DRAC
8 1 (0.13%) vCenter Server
8 1 (0.13%) WSUS
Vendors
1 372 (49.27%) Microsoft
2 98 (12.98%) ServiceNow
3 29 (3.84%) Dell
4 24 (3.18%) Apple
5 18 (2.38%) HP
6 17 (2.25%) VMware
7 9 (1.19%) Cisco
8 8 (1.06%) Avaya
8 8 (1.06%) Google
8 8 (1.06%) Lotus
8 8 (1.06%) Meraki
8 8 (1.06%) Mitel
9 7 (0.93%) Remedy
10 5 (0.66%) Autodesk
10 5 (0.66%) Citrix
11 4 (0.53%) Barracuda Networks
11 4 (0.53%) Bloomberg
11 4 (0.53%) Oracle
11 4 (0.53%) Palo Alto
11 4 (0.53%) SOTI