IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 7 October 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
7 Oct 2026
Same period 2025 Same period 2024
Rank 207 173 224
Rank change year-on-year -34 +51 +8
Contract jobs requiring an IT Support 756 567 398
As % of all contract jobs in the UK 1.38% 1.72% 1.06%
As % of the Job Titles category 1.49% 1.89% 1.14%
Number of daily rates quoted 401 280 206
10th Percentile £156 £126 £125
25th Percentile £171 £153 £156
Median daily rate (50th Percentile) £200 £185 £191
Median % change year-on-year +8.11% -3.14% -4.50%
75th Percentile £260 £238 £243
90th Percentile £325 £339 £338
UK excluding London median daily rate £200 £175 £185
% change year-on-year +14.29% -5.41% -2.63%
Number of hourly rates quoted 185 141 46
10th Percentile £13.45 £12.82 £14.93
25th Percentile £15.81 £13.75 £18.14
Median hourly rate £17.73 £17.75 £23.70
Median % change year-on-year -0.14% -25.09% +24.71%
75th Percentile £20.51 £22.00 £24.18
90th Percentile £24.56 £24.50 £27.00
UK excluding London median hourly rate £17.73 £16.50 £21.00
% change year-on-year +7.42% -21.43% +16.67%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 50,571 29,988 35,006
% of contract IT jobs with a recognized job title 92.10% 90.83% 92.99%
Number of daily rates quoted 29,735 18,924 21,160
10th Percentile £325 £277 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -0.94%
75th Percentile £638 £621 £638
90th Percentile £736 £725 £738
UK excluding London median daily rate £500 £475 £495
% change year-on-year +5.26% -4.04% -1.00%
Number of hourly rates quoted 4,035 1,621 1,511
10th Percentile £14.42 £13.75 £14.99
25th Percentile £19.50 £17.30 £20.75
Median hourly rate £41.71 £25.15 £42.50
Median % change year-on-year +65.84% -40.82% -4.49%
75th Percentile £67.50 £50.75 £65.00
90th Percentile £78.75 £68.00 £74.87
UK excluding London median hourly rate £41.71 £25.08 £43.00
% change year-on-year +66.34% -41.69% -2.05%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 7 October 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 7 October 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 7 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -40 660 £200 +14.29% 551
UK excluding London -38 564 £200 +14.29% 432
London -22 175 £225 +9.76% 168
South East -31 140 £250 +33.33% 95
North of England -58 119 £190 +8.57% 85
Work from Home -36 105 £229 +1.67% 134
East of England +14 101 £200 +15.61% 58
North West -9 82 £200 +14.29% 44
Midlands -29 73 £185 +15.63% 84
Scotland +4 53 £210 +23.53% 29
South West -49 52 £208 +17.73% 71
West Midlands -36 40 £175 +1.45% 48
Yorkshire -52 35 £128 -13.56% 28
East Midlands -13 33 £200 +26.98% 33
Wales -14 14 £168 -11.84% 11
Northern Ireland -7 12 - - 11
North East -51 2 £188 +7.14% 13

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 7 October 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 446 (58.99%) Microsoft
2 443 (58.60%) Windows
3 392 (51.85%) Microsoft 365
4 317 (41.93%) Customer Service
5 289 (38.23%) Active Directory
6 239 (31.61%) Problem-Solving
7 180 (23.81%) Windows 10
8 169 (22.35%) ITIL
9 122 (16.14%) Azure
10 116 (15.34%) Microsoft Intune
11 113 (14.95%) ITSM
12 107 (14.15%) ServiceNow
13 105 (13.89%) SharePoint
14 83 (10.98%) Entra ID
15 81 (10.71%) VPN
16 70 (9.26%) Microsoft Office
17 67 (8.86%) Degree
18 65 (8.60%) Service Delivery
19 64 (8.47%) Apple iOS
19 64 (8.47%) Security Cleared
20 62 (8.20%) Mac OS
21 55 (7.28%) Asset Management
21 55 (7.28%) Microsoft Exchange
21 55 (7.28%) OneDrive
22 54 (7.14%) User Experience
23 53 (7.01%) TCP/IP
24 52 (6.88%) SC Cleared
25 50 (6.61%) Continuous Improvement
25 50 (6.61%) Service Management
25 50 (6.61%) SLA

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 105 (13.89%) SharePoint
2 55 (7.28%) Microsoft Exchange
3 13 (1.72%) HCL Notes
4 3 (0.40%) Confluence
5 1 (0.13%) CMS
Applications
1 70 (9.26%) Microsoft Office
2 13 (1.72%) Microsoft Excel
3 6 (0.79%) Microsoft PowerPoint
4 5 (0.66%) MS Visio
5 2 (0.26%) Acrobat
5 2 (0.26%) Chatbot
Business Applications
1 6 (0.79%) Remedy ITSM
2 3 (0.40%) HFM
3 1 (0.13%) Monis
Cloud Services
1 392 (51.85%) Microsoft 365
2 122 (16.14%) Azure
3 83 (10.98%) Entra ID
4 55 (7.28%) OneDrive
5 19 (2.51%) AWS
6 11 (1.46%) SaaS
7 5 (0.66%) AWS Direct Connect
7 5 (0.66%) Azure ExpressRoute
7 5 (0.66%) Google Workspace
8 4 (0.53%) IaaS
8 4 (0.53%) Mimecast
9 3 (0.40%) Slack
10 2 (0.26%) Azure DevOps
10 2 (0.26%) Power Platform
10 2 (0.26%) PowerApps
10 2 (0.26%) WhatsApp
11 1 (0.13%) AWS CloudFormation
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
Communications & Networking
1 81 (10.71%) VPN
2 53 (7.01%) TCP/IP
3 49 (6.48%) DNS
4 43 (5.69%) DHCP
5 40 (5.29%) Wi-Fi
6 39 (5.16%) LAN
7 38 (5.03%) WAN
8 30 (3.97%) Firewall
9 15 (1.98%) Wireless
10 12 (1.59%) Network Security
11 9 (1.19%) VLAN
12 8 (1.06%) VoIP
13 6 (0.79%) Internet
13 6 (0.79%) Remote Desktop
13 6 (0.79%) SD-WAN
14 5 (0.66%) BGP
14 5 (0.66%) IP Telephony
14 5 (0.66%) MPLS
14 5 (0.66%) OSPF
14 5 (0.66%) WLAN
Database & Business Intelligence
1 2 (0.26%) Amazon RDS
1 2 (0.26%) SQL Server
2 1 (0.13%) BusinessObjects
2 1 (0.13%) Crystal Reports
2 1 (0.13%) Db2
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Power BI
Development Applications
1 37 (4.89%) JIRA
2 2 (0.26%) Git
2 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 398 (52.65%) Social Skills
2 87 (11.51%) Analytical Skills
3 52 (6.88%) Finance
4 39 (5.16%) Manufacturing
5 30 (3.97%) Organisational Skills
6 18 (2.38%) Public Sector
7 16 (2.12%) Inclusion and Diversity
7 16 (2.12%) Retail
8 14 (1.85%) Legal
9 12 (1.59%) Banking
10 11 (1.46%) Telecoms
11 9 (1.19%) Marketing
12 8 (1.06%) Law
13 5 (0.66%) Back Office
13 5 (0.66%) Local Government
13 5 (0.66%) Pharmaceutical
14 4 (0.53%) Multimedia
15 3 (0.40%) Documentation Skills
16 2 (0.26%) Billing
16 2 (0.26%) Front Office
Libraries, Frameworks & Software Standards
1 5 (0.66%) CSS
2 3 (0.40%) ODBC
2 3 (0.40%) Oracle Fusion
3 2 (0.26%) Software Packaging
4 1 (0.13%) Terraform
Miscellaneous
1 113 (14.95%) Onboarding
2 36 (4.76%) Video Conferencing
3 35 (4.63%) Driving Licence
4 28 (3.70%) Data Centre
5 16 (2.12%) Self-Motivation
6 13 (1.72%) Blackberry
7 12 (1.59%) Analytical Mindset
8 10 (1.32%) CMDB
9 9 (1.19%) Enterprise Software
9 9 (1.19%) Operational Technology
10 8 (1.06%) Digital Signage
11 7 (0.93%) EPoS
11 7 (0.93%) iPad
12 5 (0.66%) iPhone
12 5 (0.66%) Mobile App
13 4 (0.53%) CCTV
13 4 (0.53%) Virtual Team
14 3 (0.40%) BYOD
14 3 (0.40%) Management Information System
15 2 (0.26%) Fat Client
Operating Systems
1 443 (58.60%) Windows
2 180 (23.81%) Windows 10
3 64 (8.47%) Apple iOS
4 62 (8.20%) Mac OS
5 38 (5.03%) Windows Server
6 36 (4.76%) Android
7 7 (0.93%) Linux
8 3 (0.40%) Windows 7
9 2 (0.26%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 317 (41.93%) Customer Service
2 239 (31.61%) Problem-Solving
3 169 (22.35%) ITIL
4 113 (14.95%) ITSM
5 65 (8.60%) Service Delivery
6 55 (7.28%) Asset Management
7 54 (7.14%) User Experience
8 50 (6.61%) Continuous Improvement
8 50 (6.61%) Service Management
9 47 (6.22%) Migration
10 32 (4.23%) Root Cause Analysis
11 24 (3.17%) Computer Science
11 24 (3.17%) Data Protection
11 24 (3.17%) Stakeholder Management
12 23 (3.04%) Customer Experience
12 23 (3.04%) Cybersecurity
12 23 (3.04%) Incident Management
12 23 (3.04%) Inventory Management
12 23 (3.04%) Time Management
13 21 (2.78%) Break/Fix
Programming Languages
1 26 (3.44%) PowerShell
2 14 (1.85%) SQL
3 7 (0.93%) Python
4 2 (0.26%) C#
4 2 (0.26%) Java
4 2 (0.26%) JavaScript
4 2 (0.26%) T-SQL
5 1 (0.13%) R
Qualifications
1 67 (8.86%) Degree
2 64 (8.47%) Security Cleared
3 52 (6.88%) SC Cleared
4 29 (3.84%) A+ Certification
5 26 (3.44%) Microsoft Certification
6 22 (2.91%) Computer Science Degree
7 15 (1.98%) DBS Check
8 14 (1.85%) ITIL Foundation Certificate
8 14 (1.85%) Network+ Certification
9 10 (1.32%) BPSS Clearance
9 10 (1.32%) ITIL Certification
10 9 (1.19%) DV Cleared
11 5 (0.66%) Microsoft Certified Professional
12 4 (0.53%) CCNA
12 4 (0.53%) Cisco Certification
12 4 (0.53%) MCITP
12 4 (0.53%) MCSE
13 1 (0.13%) Azure Certification
13 1 (0.13%) HNC
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 50 (6.61%) SLA
2 7 (0.93%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.40%) Sarbanes-Oxley
5 2 (0.26%) Cyber Essentials
5 2 (0.26%) GDPR
6 1 (0.13%) Cyber Essentials PLUS
6 1 (0.13%) ITGC
6 1 (0.13%) NCSC
6 1 (0.13%) PCI DSS
System Software
1 289 (38.23%) Active Directory
2 16 (2.12%) VMware Infrastructure
3 12 (1.59%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 116 (15.34%) Microsoft Intune
2 49 (6.48%) SCCM
3 21 (2.78%) Jamf Pro
4 5 (0.66%) Ansible
4 5 (0.66%) Single Sign-On
5 4 (0.53%) Clonezilla
6 3 (0.40%) FortiGate
6 3 (0.40%) WSUS
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) Kubernetes
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) ServiceCenter
7 1 (0.13%) vCenter Server
Vendors
1 446 (58.99%) Microsoft
2 107 (14.15%) ServiceNow
3 39 (5.16%) Apple
4 25 (3.31%) Cisco
5 22 (2.91%) VMware
6 15 (1.98%) Palo Alto
7 13 (1.72%) Lotus
7 13 (1.72%) Meraki
8 9 (1.19%) Dell
9 8 (1.06%) Remedy
9 8 (1.06%) Samsung
10 7 (0.93%) Citrix
10 7 (0.93%) iManage
11 6 (0.79%) Fortinet
11 6 (0.79%) Google
11 6 (0.79%) Siemens
12 5 (0.66%) Bomgar
12 5 (0.66%) CrowdStrike
12 5 (0.66%) HP
13 4 (0.53%) Zscaler