IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £190, according to job vacancies posted in the 6 months leading up to 19 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
19 Mar 2026
Same period 2025 Same period 2024
Rank 154 296 186
Rank change year-on-year +142 -110 +37
Contract jobs requiring an IT Support 767 246 554
As % of all contract jobs in the UK 1.77% 0.84% 1.25%
As % of the Job Titles category 1.93% 0.90% 1.34%
Number of daily rates quoted 378 155 351
10th Percentile £150 £150 £126
25th Percentile £158 £178 £150
Median daily rate (50th Percentile) £190 £200 £200
Median % change year-on-year -5.00% - +8.11%
75th Percentile £218 £250 £238
90th Percentile £288 £345 £325
UK excluding London median daily rate £185 £200 £190
% change year-on-year -7.50% +5.26% +8.57%
Number of hourly rates quoted 179 36 116
10th Percentile £12.50 £15.99 £10.95
25th Percentile £15.79 £18.20 £12.00
Median hourly rate £18.87 £23.23 £15.42
Median % change year-on-year -18.77% +50.65% -16.65%
75th Percentile £21.00 £28.10 £22.06
90th Percentile £23.75 £35.45 £25.00
UK excluding London median hourly rate £18.50 £22.00 £14.00
% change year-on-year -15.91% +57.14% -22.57%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,828 27,223 41,240
% of contract IT jobs with a recognized job title 91.88% 92.95% 92.85%
Number of daily rates quoted 24,890 17,719 27,066
10th Percentile £313 £300 £275
25th Percentile £410 £406 £406
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.11%
75th Percentile £613 £636 £638
90th Percentile £720 £738 £738
UK excluding London median daily rate £480 £475 £487
% change year-on-year +1.05% -2.46% -2.60%
Number of hourly rates quoted 2,471 888 2,490
10th Percentile £15.00 £15.24 £12.91
25th Percentile £19.22 £21.01 £16.25
Median hourly rate £35.91 £32.50 £32.50
Median % change year-on-year +10.49% - -23.29%
75th Percentile £65.00 £65.00 £59.94
90th Percentile £76.25 £77.50 £71.25
UK excluding London median hourly rate £35.00 £32.50 £32.50
% change year-on-year +7.69% - -18.75%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 19 March 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 19 March 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 19 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +133 688 £190 -10.59% 267
UK excluding London +94 608 £185 -7.50% 273
North of England +49 166 £175 -12.50% 50
London +25 147 £200 -11.11% 30
East of England +59 133 £203 +12.50% 37
South East +24 115 £200 -20.40% 87
North West +33 86 £175 -10.26% 33
Midlands -27 76 £184 +18.55% 41
Work from Home +3 74 £190 -15.56% 53
Yorkshire -11 53 £190 -18.10% 16
East Midlands -2 49 £200 +20.91% 18
South West -6 49 £160 -20.00% 40
Scotland +39 45 £213 +11.26% 16
North East +18 27 £125 - 4
West Midlands -55 26 £175 +16.67% 23
Wales -3 20 £160 -17.95% 5
Northern Ireland -6 4 - - 2

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 19 March 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 380 (49.54%) Windows
2 357 (46.54%) Microsoft
3 336 (43.81%) Microsoft 365
4 257 (33.51%) Customer Service
5 249 (32.46%) Active Directory
6 146 (19.04%) Windows 10
7 118 (15.38%) ITIL
7 118 (15.38%) Problem-Solving
8 104 (13.56%) Security Cleared
9 97 (12.65%) SC Cleared
10 91 (11.86%) ServiceNow
11 87 (11.34%) Microsoft Office
12 82 (10.69%) Azure
13 81 (10.56%) Wi-Fi
14 80 (10.43%) SLA
15 76 (9.91%) Android
16 71 (9.26%) Microsoft Intune
17 69 (9.00%) Asset Management
18 67 (8.74%) Time Management
19 62 (8.08%) ITSM
20 60 (7.82%) Entra ID
21 55 (7.17%) Mac OS
22 50 (6.52%) Dell
23 49 (6.39%) Cisco
24 47 (6.13%) SharePoint
24 47 (6.13%) VPN
25 46 (6.00%) Apple
25 46 (6.00%) Degree
25 46 (6.00%) HP
26 45 (5.87%) JIRA

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 47 (6.13%) SharePoint
2 35 (4.56%) Microsoft Exchange
3 3 (0.39%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 87 (11.34%) Microsoft Office
2 35 (4.56%) Spreadsheet
3 19 (2.48%) Microsoft Excel
4 3 (0.39%) Microsoft PowerPoint
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.30%) Remedy ITSM
2 2 (0.26%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 336 (43.81%) Microsoft 365
2 82 (10.69%) Azure
3 60 (7.82%) Entra ID
4 31 (4.04%) Google Workspace
5 25 (3.26%) OneDrive
6 18 (2.35%) Azure DevOps
7 12 (1.56%) SaaS
8 4 (0.52%) Power Platform
9 2 (0.26%) PaaS
9 2 (0.26%) PowerApps
9 2 (0.26%) Slack
10 1 (0.13%) Adobe Creative Cloud
Communications & Networking
1 81 (10.56%) Wi-Fi
2 47 (6.13%) VPN
3 43 (5.61%) DNS
3 43 (5.61%) LAN
4 41 (5.35%) DHCP
5 38 (4.95%) Wireless
6 29 (3.78%) Firewall
7 24 (3.13%) WAN
8 22 (2.87%) TCP/IP
9 15 (1.96%) Network Security
10 12 (1.56%) SAN
10 12 (1.56%) Skype
10 12 (1.56%) VLAN
11 11 (1.43%) Cisco IOS
12 9 (1.17%) VoIP
13 8 (1.04%) Internet
14 7 (0.91%) Remote Desktop
15 6 (0.78%) WLAN
16 4 (0.52%) PABX
16 4 (0.52%) Unified Communications
Database & Business Intelligence
1 4 (0.52%) Oracle Database
1 4 (0.52%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 45 (5.87%) JIRA
2 3 (0.39%) Chocolatey
3 2 (0.26%) Git
4 1 (0.13%) Hudson
4 1 (0.13%) Tricentis qTest
General
1 365 (47.59%) Social Skills
2 75 (9.78%) Manufacturing
3 72 (9.39%) Finance
4 62 (8.08%) Organisational Skills
5 54 (7.04%) Public Sector
6 41 (5.35%) Telecoms
7 38 (4.95%) Marketing
8 37 (4.82%) Electronics
9 33 (4.30%) Analytical Skills
10 20 (2.61%) Banking
11 19 (2.48%) Inclusion and Diversity
12 10 (1.30%) Law
13 9 (1.17%) Documentation Skills
14 7 (0.91%) Pharmaceutical
15 6 (0.78%) Front Office
15 6 (0.78%) Investment Banking
16 5 (0.65%) Legal
17 4 (0.52%) Aerospace
17 4 (0.52%) Financial Institution
18 2 (0.26%) Publishing
Libraries, Frameworks & Software Standards
1 6 (0.78%) X-Windows
2 4 (0.52%) .NET
2 4 (0.52%) .NET Core
2 4 (0.52%) .NET Framework
2 4 (0.52%) CSS
2 4 (0.52%) HTML
2 4 (0.52%) React
3 2 (0.26%) Microsoft Graph
3 2 (0.26%) Middleware
3 2 (0.26%) Web Services
Miscellaneous
1 72 (9.39%) Onboarding
2 37 (4.82%) Data Centre
3 28 (3.65%) Driving Licence
4 25 (3.26%) Self-Motivation
5 24 (3.13%) Enterprise Software
6 11 (1.43%) Smartphone
6 11 (1.43%) Video Conferencing
6 11 (1.43%) Virtual Team
7 10 (1.30%) Analytical Mindset
7 10 (1.30%) Management Information System
8 9 (1.17%) NHS
9 8 (1.04%) Legacy Systems
9 8 (1.04%) Mobile App
10 7 (0.91%) iPhone
11 5 (0.65%) Life Science
12 4 (0.52%) Blackberry
12 4 (0.52%) Greenfield Project
13 3 (0.39%) BYOD
13 3 (0.39%) Educational Technology
14 2 (0.26%) IoT
Operating Systems
1 380 (49.54%) Windows
2 146 (19.04%) Windows 10
3 76 (9.91%) Android
4 55 (7.17%) Mac OS
5 40 (5.22%) Apple iOS
6 32 (4.17%) Windows Server
7 30 (3.91%) Linux
8 7 (0.91%) Mac OS X
8 7 (0.91%) Windows 7
9 6 (0.78%) Windows Server 2016
10 4 (0.52%) Windows 8
10 4 (0.52%) Windows Server 2019
11 2 (0.26%) Windows Server 2003
11 2 (0.26%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 257 (33.51%) Customer Service
2 118 (15.38%) ITIL
2 118 (15.38%) Problem-Solving
3 69 (9.00%) Asset Management
4 67 (8.74%) Time Management
5 62 (8.08%) ITSM
6 42 (5.48%) Business Intelligence
7 38 (4.95%) Service Delivery
8 37 (4.82%) Digital Marketing
8 37 (4.82%) Programme Management
9 35 (4.56%) Service Management
10 34 (4.43%) User Experience
11 33 (4.30%) Continuous Improvement
12 32 (4.17%) Cybersecurity
12 32 (4.17%) Migration
13 27 (3.52%) Problem Management
14 26 (3.39%) Change Management
15 22 (2.87%) Process Improvement
16 21 (2.74%) Logistics
17 19 (2.48%) Incident Management
Programming Languages
1 22 (2.87%) PowerShell
2 18 (2.35%) C#
3 16 (2.09%) SQL
4 6 (0.78%) Python
5 4 (0.52%) TypeScript
Qualifications
1 104 (13.56%) Security Cleared
2 97 (12.65%) SC Cleared
3 46 (6.00%) Degree
4 25 (3.26%) A+ Certification
5 22 (2.87%) Microsoft Certification
6 13 (1.69%) CCNA
6 13 (1.69%) Cisco Certification
6 13 (1.69%) Network+ Certification
7 12 (1.56%) MCSE
8 10 (1.30%) ITIL Certification
9 9 (1.17%) Computer Science Degree
9 9 (1.17%) DV Cleared
10 5 (0.65%) HND
11 4 (0.52%) HNC
11 4 (0.52%) Microsoft Certified Professional
12 2 (0.26%) DBS Check
13 1 (0.13%) ITIL Foundation Certificate
13 1 (0.13%) MCDST
13 1 (0.13%) PMI Certification
13 1 (0.13%) PMP
Quality Assurance & Compliance
1 80 (10.43%) SLA
2 6 (0.78%) Cyber Essentials
3 3 (0.39%) PMO
4 2 (0.26%) ISO/IEC 27001
5 1 (0.13%) Actionable Recommendations
5 1 (0.13%) GDPR
System Software
1 249 (32.46%) Active Directory
2 11 (1.43%) VMware Infrastructure
3 9 (1.17%) Hyper-V
4 5 (0.65%) Virtual Machines
5 2 (0.26%) Firmware
5 2 (0.26%) Virtual Desktop
5 2 (0.26%) vSphere
6 1 (0.13%) VMware Workstation
Systems Management
1 71 (9.26%) Microsoft Intune
2 40 (5.22%) SCCM
3 19 (2.48%) Jamf Pro
4 9 (1.17%) ServiceCenter
5 3 (0.39%) Active Directory Federation Services
5 3 (0.39%) WSUS
6 2 (0.26%) PaperCut
7 1 (0.13%) FortiGate
Vendors
1 357 (46.54%) Microsoft
2 91 (11.86%) ServiceNow
3 50 (6.52%) Dell
4 49 (6.39%) Cisco
5 46 (6.00%) Apple
5 46 (6.00%) HP
6 39 (5.08%) SAP
7 18 (2.35%) Google
8 17 (2.22%) VMware
9 10 (1.30%) Remedy
10 9 (1.17%) Autodesk
11 8 (1.04%) Mitel
12 7 (0.91%) Citrix
12 7 (0.91%) SOTI
13 6 (0.78%) Avaya
13 6 (0.78%) Meraki
14 5 (0.65%) Bloomberg
14 5 (0.65%) Oracle
14 5 (0.65%) Palo Alto
15 4 (0.52%) Barracuda Networks