IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £193, according to job vacancies posted in the 6 months leading up to 15 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 Sep 2025
Same period 2024 Same period 2023
Rank 174 242 245
Rank change year-on-year +68 +3 +61
Contract jobs requiring an IT Support 536 379 529
As % of all contract jobs advertised in the UK 1.65% 0.99% 1.05%
As % of the Job Titles category 1.81% 1.07% 1.12%
Number of daily rates quoted 252 207 342
10th Percentile £128 £125 £131
25th Percentile £153 £156 £158
Median daily rate (50th Percentile) £193 £193 £200
Median % change year-on-year - -3.75% +3.90%
75th Percentile £250 £244 £248
90th Percentile £373 £338 £338
UK excluding London median daily rate £175 £180 £190
% change year-on-year -2.78% -5.26% +5.56%
Number of hourly rates quoted 133 50 64
10th Percentile £13.00 £14.81 £13.15
25th Percentile £13.75 £17.88 £15.86
Median hourly rate £17.96 £21.62 £18.54
Median % change year-on-year -16.91% +16.59% +12.36%
75th Percentile £21.92 £24.18 £24.00
90th Percentile £24.92 £25.45 £28.53
UK excluding London median hourly rate £16.67 £19.85 £18.00
% change year-on-year -16.05% +10.28% +14.21%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 29,544 35,467 47,344
% of contract IT jobs with a recognized job title 91.03% 92.99% 94.24%
Number of daily rates quoted 18,645 21,950 32,442
10th Percentile £278 £300 £300
25th Percentile £400 £413 £425
Median daily rate (50th Percentile) £500 £525 £530
Median % change year-on-year -4.76% -0.94% -3.64%
75th Percentile £620 £638 £650
90th Percentile £725 £750 £750
UK excluding London median daily rate £475 £500 £500
% change year-on-year -5.00% - +0.35%
Number of hourly rates quoted 1,552 1,701 1,505
10th Percentile £13.69 £14.73 £14.63
25th Percentile £17.00 £20.50 £19.06
Median hourly rate £25.15 £43.00 £43.86
Median % change year-on-year -41.51% -1.96% +68.69%
75th Percentile £51.83 £65.00 £65.00
90th Percentile £70.00 £75.00 £77.50
UK excluding London median hourly rate £25.15 £45.00 £42.08
% change year-on-year -44.11% +6.95% +91.26%

IT Support
Job Vacancy Trend

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 15 September 2025.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 15 September 2025.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 15 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +76 460 £200 +1.27% 389
UK excluding London +62 413 £175 -2.78% 392
London +18 112 £225 +7.14% 62
North of England +44 102 £175 +2.94% 87
South East +63 99 £200 +5.26% 126
Work from Home +35 70 £238 +25.00% 99
Midlands -8 53 £175 +2.94% 80
South West +45 52 £210 +7.69% 39
Yorkshire +15 50 £153 -4.69% 28
East of England +18 45 £171 -5.00% 37
North West +21 44 £200 +17.65% 47
West Midlands -1 30 £175 +15.37% 32
Scotland -14 26 £184 +17.81% 27
Northern Ireland +7 24 £158 -14.86% 5
East Midlands -8 23 £170 -8.11% 48
Wales +10 19 £190 +52.00% 5
North East +2 8 - - 18

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 15 September 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 263 (49.07%) Social Skills
2 219 (40.86%) Microsoft
3 211 (39.37%) Windows
4 172 (32.09%) Microsoft 365
5 143 (26.68%) Customer Service
6 134 (25.00%) Active Directory
7 130 (24.25%) Problem-Solving
8 117 (21.83%) ITIL
9 88 (16.42%) Windows 10
10 74 (13.81%) Microsoft Office
11 65 (12.13%) ServiceNow
12 63 (11.75%) ITSM
13 57 (10.63%) Finance
14 56 (10.45%) Security Cleared
15 52 (9.70%) Service Management
15 52 (9.70%) Inclusion and Diversity
16 51 (9.51%) Organisational Skills
17 50 (9.33%) Entra ID
17 50 (9.33%) Azure
18 47 (8.77%) Microsoft Intune
18 47 (8.77%) Degree
19 45 (8.40%) Public Sector
20 42 (7.84%) SharePoint
21 41 (7.65%) Manufacturing
21 41 (7.65%) SC Cleared
22 38 (7.09%) Mac OS
23 37 (6.90%) Cybersecurity
23 37 (6.90%) Service Delivery
23 37 (6.90%) DNS
24 36 (6.72%) Asset Management

IT Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (7.84%) SharePoint
2 29 (5.41%) Microsoft Exchange
3 3 (0.56%) Confluence
4 2 (0.37%) IBM Notes
5 1 (0.19%) IIS
5 1 (0.19%) Mule
5 1 (0.19%) Tomcat
Applications
1 74 (13.81%) Microsoft Office
2 16 (2.99%) Microsoft Excel
3 5 (0.93%) Spreadsheet
4 3 (0.56%) Microsoft PowerPoint
4 3 (0.56%) MS Visio
5 2 (0.37%) Microsoft Project
6 1 (0.19%) Acrobat
6 1 (0.19%) Adobe Creative Suite
6 1 (0.19%) AutoCAD
Business Applications
1 6 (1.12%) assyst
2 3 (0.56%) Remedy ITSM
3 1 (0.19%) BambooHR
3 1 (0.19%) BondVision
3 1 (0.19%) Kondor
3 1 (0.19%) NetSuite
Cloud Services
1 172 (32.09%) Microsoft 365
2 50 (9.33%) Azure
2 50 (9.33%) Entra ID
3 21 (3.92%) Google Workspace
4 10 (1.87%) SaaS
5 9 (1.68%) OneDrive
5 9 (1.68%) Slack
6 6 (1.12%) Asana
7 5 (0.93%) Power Platform
8 4 (0.75%) GCP
9 3 (0.56%) AWS
10 1 (0.19%) ChatGPT
10 1 (0.19%) Cloud Computing
10 1 (0.19%) Dynamics 365
10 1 (0.19%) GitHub
10 1 (0.19%) Google Docs
10 1 (0.19%) Google Sheets
10 1 (0.19%) IaaS
10 1 (0.19%) Mimecast
10 1 (0.19%) PaaS
Communications & Networking
1 37 (6.90%) DNS
2 32 (5.97%) TCP/IP
3 30 (5.60%) VPN
4 26 (4.85%) DHCP
5 20 (3.73%) Firewall
6 19 (3.54%) Wi-Fi
7 16 (2.99%) LAN
8 12 (2.24%) Remote Desktop
9 11 (2.05%) WAN
10 6 (1.12%) Unified Communications
10 6 (1.12%) VoIP
11 5 (0.93%) Internet
11 5 (0.93%) VLAN
11 5 (0.93%) Wireless
12 3 (0.56%) IP Telephony
13 1 (0.19%) Cisco IOS
13 1 (0.19%) Intrusion Detection
13 1 (0.19%) IPsec
13 1 (0.19%) Network Security
13 1 (0.19%) SSH
Database & Business Intelligence
1 6 (1.12%) Oracle Reports
2 4 (0.75%) Relational Database
3 3 (0.56%) Power BI
4 2 (0.37%) MySQL
4 2 (0.37%) RDBMS
4 2 (0.37%) SQL Server
Development Applications
1 7 (1.31%) JIRA
2 1 (0.19%) Jenkins
2 1 (0.19%) Sonatype Nexus
General
1 263 (49.07%) Social Skills
2 57 (10.63%) Finance
3 52 (9.70%) Inclusion and Diversity
4 51 (9.51%) Organisational Skills
5 45 (8.40%) Public Sector
6 41 (7.65%) Manufacturing
7 33 (6.16%) Analytical Skills
8 19 (3.54%) Law
9 18 (3.36%) Retail
10 16 (2.99%) Telecoms
11 15 (2.80%) Banking
12 13 (2.43%) Electronics
12 13 (2.43%) Marketing
13 8 (1.49%) Investment Banking
14 7 (1.31%) Financial Institution
15 6 (1.12%) Legal
16 5 (0.93%) Automotive
16 5 (0.93%) Documentation Skills
17 4 (0.75%) Local Government
17 4 (0.75%) Military
Libraries, Frameworks & Software Standards
1 1 (0.19%) JSON
1 1 (0.19%) XML
Miscellaneous
1 22 (4.10%) iPhone
2 20 (3.73%) Driving Licence
3 19 (3.54%) Onboarding
4 17 (3.17%) Management Information System
5 13 (2.43%) Enterprise Software
5 13 (2.43%) Smartphone
5 13 (2.43%) Video Conferencing
6 11 (2.05%) Self-Motivation
7 10 (1.87%) Blackberry
8 9 (1.68%) BYOD
9 8 (1.49%) Data Centre
10 6 (1.12%) HTC Vive
10 6 (1.12%) Virtual Reality
11 5 (0.93%) iPad
11 5 (0.93%) Legacy Systems
12 4 (0.75%) Molecular Biology
12 4 (0.75%) NHS
12 4 (0.75%) Operational Technology
13 3 (0.56%) Life Science
13 3 (0.56%) Team-Oriented Environment
Operating Systems
1 211 (39.37%) Windows
2 88 (16.42%) Windows 10
3 38 (7.09%) Mac OS
4 24 (4.48%) Apple iOS
5 21 (3.92%) Windows Server 2016
6 17 (3.17%) Windows 7
7 16 (2.99%) Windows Server
8 13 (2.43%) Android
9 10 (1.87%) Linux
10 7 (1.31%) Windows Server 2019
11 5 (0.93%) AIX
11 5 (0.93%) Windows Server 2003
11 5 (0.93%) Windows Server 2012
12 3 (0.56%) Unix
13 2 (0.37%) Mac OS X
13 2 (0.37%) Windows 8
14 1 (0.19%) VMS
14 1 (0.19%) Windows Server 2008
Processes & Methodologies
1 143 (26.68%) Customer Service
2 130 (24.25%) Problem-Solving
3 117 (21.83%) ITIL
4 63 (11.75%) ITSM
5 52 (9.70%) Service Management
6 37 (6.90%) Cybersecurity
6 37 (6.90%) Service Delivery
7 36 (6.72%) Asset Management
8 28 (5.22%) Incident Management
8 28 (5.22%) Mobile Device Management
9 27 (5.04%) Project Management
10 24 (4.48%) Business Intelligence
10 24 (4.48%) Logistics
11 21 (3.92%) Collaborative Working
12 17 (3.17%) Change Management
12 17 (3.17%) Migration
12 17 (3.17%) Proactive Monitoring
12 17 (3.17%) Stakeholder Management
12 17 (3.17%) Workflow
13 16 (2.99%) Computer Science
Programming Languages
1 6 (1.12%) PowerShell
1 6 (1.12%) SQL
2 3 (0.56%) Java
3 2 (0.37%) JavaScript
3 2 (0.37%) Perl
3 2 (0.37%) Python
4 1 (0.19%) Bash
4 1 (0.19%) C
Qualifications
1 56 (10.45%) Security Cleared
2 47 (8.77%) Degree
3 41 (7.65%) SC Cleared
4 29 (5.41%) A+ Certification
5 25 (4.66%) Microsoft Certification
6 12 (2.24%) ITIL Foundation Certificate
7 10 (1.87%) MCP
8 6 (1.12%) DBS Check
8 6 (1.12%) HND
9 4 (0.75%) Computer Science Degree
10 3 (0.56%) MCDST
10 3 (0.56%) MCSA
10 3 (0.56%) Network+ Certification
11 2 (0.37%) ACSP
11 2 (0.37%) ACTC
11 2 (0.37%) BPSS Clearance
11 2 (0.37%) DV Cleared
11 2 (0.37%) ITIL Certification
12 1 (0.19%) CCNA
12 1 (0.19%) Cisco Certification
Quality Assurance & Compliance
1 34 (6.34%) SLA
2 9 (1.68%) GDPR
3 8 (1.49%) Accessibility
4 5 (0.93%) Data Quality
5 2 (0.37%) PMO
6 1 (0.19%) Cyber Essentials
6 1 (0.19%) Cyber Essentials PLUS
6 1 (0.19%) PCI DSS
6 1 (0.19%) QA
System Software
1 134 (25.00%) Active Directory
2 9 (1.68%) VMware Infrastructure
3 8 (1.49%) Hyper-V
4 7 (1.31%) Virtual Desktop
5 6 (1.12%) Terminal Services
6 3 (0.56%) vSphere
7 2 (0.37%) BitLocker
7 2 (0.37%) Firmware
7 2 (0.37%) XenApp
8 1 (0.19%) Virtual Machines
8 1 (0.19%) VMware Workstation
8 1 (0.19%) XenDesktop
Systems Management
1 47 (8.77%) Microsoft Intune
2 21 (3.92%) Jamf Pro
3 20 (3.73%) SCCM
4 5 (0.93%) Control-M
5 2 (0.37%) Autotask
5 2 (0.37%) CASB
5 2 (0.37%) Malwarebytes
6 1 (0.19%) Active Directory Federation Services
6 1 (0.19%) AirWatch
6 1 (0.19%) Kubernetes
6 1 (0.19%) Systems Management Server (SMS)
Vendors
1 219 (40.86%) Microsoft
2 65 (12.13%) ServiceNow
3 31 (5.78%) Apple
4 26 (4.85%) Google
5 22 (4.10%) SAP
6 16 (2.99%) Citrix
7 15 (2.80%) Cisco
8 11 (2.05%) VMware
9 9 (1.68%) Oracle
10 7 (1.31%) Remedy
10 7 (1.31%) Salesforce
11 6 (1.12%) HP
12 5 (0.93%) Atlassian
12 5 (0.93%) Bloomberg
12 5 (0.93%) BT
12 5 (0.93%) Liquidlogic
13 4 (0.75%) Dell
13 4 (0.75%) MobileIron
13 4 (0.75%) Nexthink
14 3 (0.56%) Adobe