IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £175, according to job vacancies posted in the 6 months leading up to 15 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
15 Oct 2025
Same period 2024 Same period 2023
Rank 163 231 231
Rank change year-on-year +68 0 +64
Contract jobs requiring an IT Support 598 401 528
As % of all contract jobs in the UK 1.80% 1.06% 1.11%
As % of the Job Titles category 1.98% 1.15% 1.18%
Number of daily rates quoted 297 208 344
10th Percentile £125 £125 £132
25th Percentile £153 £156 £158
Median daily rate (50th Percentile) £175 £190 £200
Median % change year-on-year -7.89% -5.00% +5.26%
75th Percentile £233 £241 £248
90th Percentile £308 £338 £373
UK excluding London median daily rate £175 £185 £190
% change year-on-year -5.41% -2.63% +5.56%
Number of hourly rates quoted 156 45 68
10th Percentile £12.82 £15.00 £13.16
25th Percentile £13.75 £18.19 £15.86
Median hourly rate £17.96 £23.80 £19.34
Median % change year-on-year -24.54% +23.06% +14.20%
75th Percentile £21.52 £24.18 £24.00
90th Percentile £24.50 £27.00 £28.75
UK excluding London median hourly rate £16.67 £21.00 £18.00
% change year-on-year -20.64% +16.67% +12.50%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 30,175 35,003 44,817
% of contract IT jobs with a recognized job title 90.87% 92.96% 93.98%
Number of daily rates quoted 19,066 21,137 30,622
10th Percentile £275 £300 £300
25th Percentile £400 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £623 £638 £650
90th Percentile £725 £738 £745
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,652 1,436 1,528
10th Percentile £13.80 £15.08 £14.60
25th Percentile £17.30 £20.50 £19.06
Median hourly rate £25.15 £41.27 £45.00
Median % change year-on-year -39.05% -8.30% +69.56%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.52 £73.75 £77.50
UK excluding London median hourly rate £25.00 £42.50 £44.50
% change year-on-year -41.18% -4.49% +97.78%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 15 October 2025.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 15 October 2025.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 15 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +74 520 £175 -10.26% 396
UK excluding London +50 472 £175 -5.41% 404
North of England +56 127 £175 +6.06% 87
London +20 115 £200 -6.98% 69
South East +58 111 £188 - 135
Work from Home +41 73 £190 -5.00% 100
South West +21 63 £176 -9.62% 32
Yorkshire +24 58 £155 - 34
Midlands -23 57 £159 -6.62% 68
North West +24 52 £175 +2.94% 41
East of England +10 49 £175 -2.78% 49
East Midlands -9 30 £158 -10.00% 47
Scotland +5 29 £185 +18.61% 33
West Midlands -18 27 £173 +4.55% 21
Northern Ireland +5 25 £165 -10.81% 2
Wales +8 18 £187 +49.20% 10
North East +4 17 £141 -27.95% 17

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 15 October 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 278 (46.49%) Social Skills
2 241 (40.30%) Windows
3 223 (37.29%) Microsoft
4 206 (34.45%) Microsoft 365
5 171 (28.60%) Customer Service
6 142 (23.75%) Active Directory
7 124 (20.74%) Problem-Solving
8 116 (19.40%) ITIL
9 111 (18.56%) Windows 10
10 92 (15.38%) Security Cleared
11 90 (15.05%) Microsoft Office
12 79 (13.21%) SC Cleared
12 79 (13.21%) ServiceNow
13 72 (12.04%) Finance
14 69 (11.54%) ITSM
15 66 (11.04%) Organisational Skills
16 63 (10.54%) Manufacturing
17 56 (9.36%) Service Management
17 56 (9.36%) Microsoft Intune
18 53 (8.86%) Public Sector
19 52 (8.70%) Mac OS
20 51 (8.53%) Azure
21 49 (8.19%) SharePoint
21 49 (8.19%) Business Intelligence
22 48 (8.03%) Degree
22 48 (8.03%) Entra ID
23 47 (7.86%) Asset Management
24 43 (7.19%) Apple
25 42 (7.02%) SAP
26 39 (6.52%) SLA

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (8.19%) SharePoint
2 25 (4.18%) Microsoft Exchange
3 3 (0.50%) Confluence
4 1 (0.17%) HCL Notes
4 1 (0.17%) IIS
4 1 (0.17%) Mule
4 1 (0.17%) Tomcat
Applications
1 90 (15.05%) Microsoft Office
2 23 (3.85%) Microsoft Excel
3 9 (1.51%) Spreadsheet
4 3 (0.50%) Microsoft PowerPoint
5 2 (0.33%) Microsoft Project
5 2 (0.33%) MS Visio
6 1 (0.17%) Acrobat
6 1 (0.17%) Adobe Creative Suite
6 1 (0.17%) AutoCAD
Business Applications
1 6 (1.00%) assyst
2 3 (0.50%) Remedy ITSM
3 1 (0.17%) BondVision
3 1 (0.17%) Kondor
Cloud Services
1 206 (34.45%) Microsoft 365
2 51 (8.53%) Azure
3 48 (8.03%) Entra ID
4 23 (3.85%) Google Workspace
5 16 (2.68%) OneDrive
6 10 (1.67%) SaaS
7 7 (1.17%) Power Platform
7 7 (1.17%) Slack
8 2 (0.33%) AWS
9 1 (0.17%) Asana
9 1 (0.17%) ChatGPT
9 1 (0.17%) Dynamics 365
9 1 (0.17%) GCP
9 1 (0.17%) GitHub
9 1 (0.17%) IaaS
9 1 (0.17%) Microsoft Copilot
9 1 (0.17%) Mimecast
9 1 (0.17%) PaaS
Communications & Networking
1 36 (6.02%) DNS
2 29 (4.85%) VPN
3 28 (4.68%) TCP/IP
4 22 (3.68%) DHCP
5 21 (3.51%) Firewall
5 21 (3.51%) Wireless
6 19 (3.18%) Wi-Fi
7 14 (2.34%) LAN
8 10 (1.67%) Remote Desktop
8 10 (1.67%) WAN
9 9 (1.51%) Unified Communications
10 7 (1.17%) Internet
11 6 (1.00%) PABX
12 4 (0.67%) Cisco IOS
12 4 (0.67%) VoIP
13 3 (0.50%) IP Telephony
14 2 (0.33%) Network Security
14 2 (0.33%) Skype
15 1 (0.17%) SSH
15 1 (0.17%) VLAN
Database & Business Intelligence
1 5 (0.84%) Oracle Reports
2 4 (0.67%) Relational Database
3 2 (0.33%) MySQL
3 2 (0.33%) Power BI
3 2 (0.33%) RDBMS
3 2 (0.33%) SQL Server
Development Applications
1 6 (1.00%) JIRA
2 1 (0.17%) Hudson
2 1 (0.17%) Jenkins
2 1 (0.17%) Sonatype Nexus
General
1 278 (46.49%) Social Skills
2 72 (12.04%) Finance
3 66 (11.04%) Organisational Skills
4 63 (10.54%) Manufacturing
5 53 (8.86%) Public Sector
6 39 (6.52%) Inclusion and Diversity
7 35 (5.85%) Telecoms
8 33 (5.52%) Electronics
8 33 (5.52%) Marketing
9 25 (4.18%) Analytical Skills
10 20 (3.34%) Banking
11 16 (2.68%) Law
12 15 (2.51%) Retail
13 11 (1.84%) Financial Institution
14 10 (1.67%) Investment Banking
15 6 (1.00%) Aerospace
15 6 (1.00%) Legal
16 5 (0.84%) Documentation Skills
17 4 (0.67%) Automotive
17 4 (0.67%) Local Government
Libraries, Frameworks & Software Standards
1 2 (0.33%) Middleware
2 1 (0.17%) JSON
2 1 (0.17%) XML
Miscellaneous
1 24 (4.01%) Data Centre
2 19 (3.18%) Enterprise Software
3 18 (3.01%) iPhone
3 18 (3.01%) Smartphone
4 17 (2.84%) Driving Licence
4 17 (2.84%) Onboarding
4 17 (2.84%) Self-Motivation
4 17 (2.84%) Video Conferencing
5 13 (2.17%) BYOD
5 13 (2.17%) Management Information System
6 12 (2.01%) Blackberry
7 6 (1.00%) HTC Vive
7 6 (1.00%) Virtual Reality
8 5 (0.84%) Low-Code
8 5 (0.84%) Team-Oriented Environment
9 4 (0.67%) iPad
9 4 (0.67%) NHS
9 4 (0.67%) Operational Technology
10 3 (0.50%) Life Science
10 3 (0.50%) SCADA
Operating Systems
1 241 (40.30%) Windows
2 111 (18.56%) Windows 10
3 52 (8.70%) Mac OS
4 38 (6.35%) Android
5 30 (5.02%) Apple iOS
6 22 (3.68%) Windows Server 2016
7 16 (2.68%) Linux
7 16 (2.68%) Windows Server
8 13 (2.17%) Windows 7
9 8 (1.34%) Windows Server 2019
10 5 (0.84%) AIX
10 5 (0.84%) Windows Server 2003
10 5 (0.84%) Windows Server 2012
11 3 (0.50%) Unix
12 2 (0.33%) Mac OS X
12 2 (0.33%) Windows 8
13 1 (0.17%) VMS
13 1 (0.17%) Windows Server 2008
Processes & Methodologies
1 171 (28.60%) Customer Service
2 124 (20.74%) Problem-Solving
3 116 (19.40%) ITIL
4 69 (11.54%) ITSM
5 56 (9.36%) Service Management
6 49 (8.19%) Business Intelligence
7 47 (7.86%) Asset Management
8 38 (6.35%) Service Delivery
9 34 (5.69%) Programme Management
10 33 (5.52%) Digital Marketing
11 32 (5.35%) Cybersecurity
12 27 (4.52%) Incident Management
13 26 (4.35%) Logistics
14 25 (4.18%) Problem Management
15 24 (4.01%) Mobile Device Management
15 24 (4.01%) Project Management
16 23 (3.85%) Migration
17 22 (3.68%) Workflow
18 19 (3.18%) Change Management
19 16 (2.68%) Root Cause Analysis
Programming Languages
1 6 (1.00%) PowerShell
2 5 (0.84%) SQL
3 3 (0.50%) Java
4 2 (0.33%) JavaScript
4 2 (0.33%) Perl
4 2 (0.33%) Python
5 1 (0.17%) Bash
5 1 (0.17%) C
Qualifications
1 92 (15.38%) Security Cleared
2 79 (13.21%) SC Cleared
3 48 (8.03%) Degree
4 19 (3.18%) A+ Certification
5 16 (2.68%) Microsoft Certification
6 10 (1.67%) ITIL Foundation Certificate
7 8 (1.34%) Computer Science Degree
7 8 (1.34%) MCP
8 7 (1.17%) DBS Check
9 6 (1.00%) HND
10 5 (0.84%) MCDST
11 2 (0.33%) ACSP
11 2 (0.33%) ACTC
11 2 (0.33%) BPSS Clearance
11 2 (0.33%) Network+ Certification
12 1 (0.17%) BC Cleared
12 1 (0.17%) DV Cleared
12 1 (0.17%) ITIL Certification
12 1 (0.17%) MCSA
Quality Assurance & Compliance
1 39 (6.52%) SLA
2 10 (1.67%) GDPR
3 5 (0.84%) Data Quality
4 4 (0.67%) Accessibility
5 2 (0.33%) PMO
6 1 (0.17%) QA
System Software
1 142 (23.75%) Active Directory
2 8 (1.34%) VMware Infrastructure
3 6 (1.00%) Hyper-V
3 6 (1.00%) Terminal Services
3 6 (1.00%) Virtual Desktop
4 4 (0.67%) Firmware
5 3 (0.50%) Virtual Machines
6 2 (0.33%) BitLocker
6 2 (0.33%) vSphere
7 1 (0.17%) VMware Workstation
7 1 (0.17%) XenApp
7 1 (0.17%) XenDesktop
Systems Management
1 56 (9.36%) Microsoft Intune
2 27 (4.52%) SCCM
3 18 (3.01%) Jamf Pro
4 5 (0.84%) Control-M
5 2 (0.33%) Autotask
6 1 (0.17%) Active Directory Federation Services
6 1 (0.17%) FortiGate
6 1 (0.17%) Kubernetes
6 1 (0.17%) Systems Management Server (SMS)
Vendors
1 223 (37.29%) Microsoft
2 79 (13.21%) ServiceNow
3 43 (7.19%) Apple
4 42 (7.02%) SAP
5 33 (5.52%) Cisco
6 24 (4.01%) HP
7 19 (3.18%) Dell
7 19 (3.18%) Google
8 15 (2.51%) Citrix
9 9 (1.51%) VMware
10 7 (1.17%) Datto
10 7 (1.17%) Oracle
10 7 (1.17%) Remedy
11 6 (1.00%) Mitel
12 5 (0.84%) Bloomberg
12 5 (0.84%) BT
12 5 (0.84%) iManage
12 5 (0.84%) Liquidlogic
12 5 (0.84%) Salesforce
13 4 (0.67%) Atlassian