IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 19 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
19 Aug 2026
Same period 2025 Same period 2024
Rank 197 188 257
Rank change year-on-year -9 +69 -22
Contract jobs requiring an IT Support 767 497 370
As % of all contract jobs in the UK 1.43% 1.51% 0.95%
As % of the Job Titles category 1.55% 1.66% 1.02%
Number of daily rates quoted 369 244 231
10th Percentile £150 £138 £123
25th Percentile £164 £153 £151
Median daily rate (50th Percentile) £200 £200 £188
Median % change year-on-year - +6.67% -3.85%
75th Percentile £250 £257 £238
90th Percentile £350 £409 £300
UK excluding London median daily rate £200 £190 £175
% change year-on-year +5.26% +8.57% -7.89%
Number of hourly rates quoted 186 120 56
10th Percentile £13.07 £13.00 £10.95
25th Percentile £15.27 £13.75 £14.06
Median hourly rate £17.73 £18.26 £18.38
Median % change year-on-year -2.90% -0.65% -4.99%
75th Percentile £20.51 £22.08 £23.80
90th Percentile £25.38 £26.05 £24.59
UK excluding London median hourly rate £17.73 £17.44 £16.10
% change year-on-year +1.63% +8.36% -10.98%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 49,538 29,942 36,126
% of contract IT jobs with a recognized job title 92.48% 91.24% 92.96%
Number of daily rates quoted 29,723 18,896 23,187
10th Percentile £325 £281 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -1.87%
75th Percentile £625 £620 £638
90th Percentile £727 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,497 1,549 1,984
10th Percentile £15.00 £13.59 £14.16
25th Percentile £20.60 £17.30 £20.00
Median hourly rate £41.71 £25.15 £43.00
Median % change year-on-year +65.84% -41.51% +2.87%
75th Percentile £67.84 £53.99 £65.00
90th Percentile £80.00 £72.50 £75.00
UK excluding London median hourly rate £42.30 £25.15 £43.95
% change year-on-year +68.19% -42.78% +17.20%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 19 August 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 19 August 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 19 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -7 669 £200 - 384
UK excluding London -13 579 £200 +5.26% 360
London -29 166 £220 -3.30% 88
South East -23 149 £210 +5.00% 105
North of England -39 132 £190 +18.75% 73
Work from Home -29 105 £233 -2.11% 58
East of England +10 93 £175 +2.34% 47
North West -6 86 £190 -9.52% 30
Midlands -17 70 £185 -7.50% 71
South West -36 57 £225 +7.14% 35
Scotland +12 49 £210 +18.31% 28
Yorkshire -43 44 £145 -3.33% 36
East Midlands -3 35 £200 +17.65% 29
West Midlands -44 34 £183 -8.75% 42
Wales -12 19 £200 +5.26% 11
Northern Ireland -4 10 - - 4
North East -41 2 £188 - 7

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 19 August 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 421 (54.89%) Microsoft
1 421 (54.89%) Windows
2 376 (49.02%) Microsoft 365
3 302 (39.37%) Customer Service
4 286 (37.29%) Active Directory
5 215 (28.03%) Problem-Solving
6 174 (22.69%) ITIL
7 166 (21.64%) Windows 10
8 117 (15.25%) ServiceNow
9 112 (14.60%) Azure
10 106 (13.82%) Microsoft Intune
11 101 (13.17%) ITSM
12 96 (12.52%) SharePoint
13 80 (10.43%) Entra ID
14 75 (9.78%) VPN
15 68 (8.87%) Degree
16 62 (8.08%) Microsoft Office
17 59 (7.69%) Service Delivery
18 58 (7.56%) Security Cleared
19 53 (6.91%) Apple iOS
20 52 (6.78%) Wi-Fi
21 51 (6.65%) User Experience
22 50 (6.52%) Microsoft Exchange
23 49 (6.39%) DNS
24 48 (6.26%) SLA
25 47 (6.13%) Asset Management
25 47 (6.13%) Continuous Improvement
25 47 (6.13%) JIRA
25 47 (6.13%) OneDrive
25 47 (6.13%) SC Cleared

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 96 (12.52%) SharePoint
2 50 (6.52%) Microsoft Exchange
3 14 (1.83%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 62 (8.08%) Microsoft Office
2 17 (2.22%) Microsoft Excel
3 8 (1.04%) Microsoft PowerPoint
4 2 (0.26%) Acrobat
4 2 (0.26%) Chatbot
5 1 (0.13%) MS Visio
Business Applications
1 9 (1.17%) Remedy ITSM
2 3 (0.39%) HFM
3 2 (0.26%) NetSuite
Cloud Services
1 376 (49.02%) Microsoft 365
2 112 (14.60%) Azure
3 80 (10.43%) Entra ID
4 47 (6.13%) OneDrive
5 15 (1.96%) AWS
6 14 (1.83%) Azure DevOps
7 8 (1.04%) SaaS
8 7 (0.91%) Google Workspace
9 4 (0.52%) IaaS
9 4 (0.52%) Mimecast
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Power Platform
10 2 (0.26%) PowerApps
11 1 (0.13%) Amazon EC2
11 1 (0.13%) Amazon S3
11 1 (0.13%) AWS CloudFormation
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Slack
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 75 (9.78%) VPN
2 52 (6.78%) Wi-Fi
3 49 (6.39%) DNS
4 46 (6.00%) TCP/IP
5 44 (5.74%) DHCP
6 38 (4.95%) LAN
7 33 (4.30%) WAN
8 21 (2.74%) Firewall
9 14 (1.83%) SAN
10 11 (1.43%) VLAN
11 9 (1.17%) Internet
12 8 (1.04%) Network Security
13 6 (0.78%) Wireless
14 5 (0.65%) VoIP
14 5 (0.65%) WLAN
15 4 (0.52%) NGFW
15 4 (0.52%) Remote Desktop
16 3 (0.39%) IP Telephony
16 3 (0.39%) PSTN
16 3 (0.39%) Skype
Database & Business Intelligence
1 2 (0.26%) SQL Server
2 1 (0.13%) Power BI
Development Applications
1 47 (6.13%) JIRA
2 6 (0.78%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 379 (49.41%) Social Skills
2 90 (11.73%) Analytical Skills
3 52 (6.78%) Finance
4 36 (4.69%) Manufacturing
5 28 (3.65%) Organisational Skills
6 18 (2.35%) Public Sector
7 17 (2.22%) Inclusion and Diversity
8 16 (2.09%) Banking
8 16 (2.09%) Retail
9 15 (1.96%) Legal
10 12 (1.56%) Telecoms
11 11 (1.43%) Law
12 8 (1.04%) Marketing
13 4 (0.52%) Back Office
13 4 (0.52%) Local Government
14 3 (0.39%) Billing
14 3 (0.39%) Documentation Skills
15 2 (0.26%) Multimedia
16 1 (0.13%) Automotive
16 1 (0.13%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (0.65%) CSS
2 3 (0.39%) Oracle Fusion
3 2 (0.26%) ODBC
Miscellaneous
1 100 (13.04%) Onboarding
2 31 (4.04%) Driving Licence
3 29 (3.78%) Data Centre
4 27 (3.52%) Video Conferencing
5 21 (2.74%) Analytical Mindset
6 14 (1.83%) Blackberry
7 13 (1.69%) Self-Motivation
8 9 (1.17%) iPad
8 9 (1.17%) Operational Technology
9 8 (1.04%) iPhone
10 6 (0.78%) EPoS
11 5 (0.65%) CMDB
11 5 (0.65%) Enterprise Software
12 4 (0.52%) CCTV
12 4 (0.52%) Digital Signage
12 4 (0.52%) Mobile App
12 4 (0.52%) Virtual Team
13 3 (0.39%) Housing Association
13 3 (0.39%) Smartphone
14 2 (0.26%) BYOD
Operating Systems
1 421 (54.89%) Windows
2 166 (21.64%) Windows 10
3 53 (6.91%) Apple iOS
4 46 (6.00%) Mac OS
5 35 (4.56%) Windows Server
6 29 (3.78%) Android
7 7 (0.91%) Linux
8 3 (0.39%) Windows 7
9 2 (0.26%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2016
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 302 (39.37%) Customer Service
2 215 (28.03%) Problem-Solving
3 174 (22.69%) ITIL
4 101 (13.17%) ITSM
5 59 (7.69%) Service Delivery
6 51 (6.65%) User Experience
7 47 (6.13%) Asset Management
7 47 (6.13%) Continuous Improvement
8 46 (6.00%) Service Management
9 38 (4.95%) Migration
10 28 (3.65%) Data Protection
11 27 (3.52%) Computer Science
12 24 (3.13%) Inventory Management
13 23 (3.00%) Incident Management
13 23 (3.00%) Problem Management
14 22 (2.87%) Customer Experience
15 21 (2.74%) Root Cause Analysis
15 21 (2.74%) Time Management
16 20 (2.61%) Break/Fix
16 20 (2.61%) Stakeholder Management
Programming Languages
1 25 (3.26%) PowerShell
1 25 (3.26%) SQL
2 14 (1.83%) C#
3 2 (0.26%) Java
3 2 (0.26%) JavaScript
3 2 (0.26%) Python
3 2 (0.26%) T-SQL
Qualifications
1 68 (8.87%) Degree
2 58 (7.56%) Security Cleared
3 47 (6.13%) SC Cleared
4 35 (4.56%) A+ Certification
4 35 (4.56%) Microsoft Certification
5 26 (3.39%) Network+ Certification
6 25 (3.26%) Computer Science Degree
7 13 (1.69%) CCNA
7 13 (1.69%) Cisco Certification
7 13 (1.69%) MCSE
8 10 (1.30%) BPSS Clearance
9 9 (1.17%) ITIL Foundation Certificate
10 8 (1.04%) DV Cleared
11 7 (0.91%) DBS Check
12 5 (0.65%) ITIL Certification
12 5 (0.65%) Microsoft Certified Professional
13 1 (0.13%) Azure Certification
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 48 (6.26%) SLA
2 8 (1.04%) ISO/IEC 27001
3 5 (0.65%) COBIT
4 3 (0.39%) Cyber Essentials
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 1 (0.13%) GxP
5 1 (0.13%) ITGC
5 1 (0.13%) NCSC
5 1 (0.13%) PCI DSS
System Software
1 286 (37.29%) Active Directory
2 15 (1.96%) VMware Infrastructure
3 14 (1.83%) Hyper-V
4 2 (0.26%) Virtual Machines
5 1 (0.13%) Docker
5 1 (0.13%) Virtual Desktop
5 1 (0.13%) vSphere
Systems Management
1 106 (13.82%) Microsoft Intune
2 41 (5.35%) SCCM
3 19 (2.48%) Jamf Pro
4 4 (0.52%) Clonezilla
5 3 (0.39%) Single Sign-On
5 3 (0.39%) WSUS
6 2 (0.26%) PaperCut
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) Kubernetes
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) ServiceCenter
7 1 (0.13%) Terraform
7 1 (0.13%) vCenter Server
Vendors
1 421 (54.89%) Microsoft
2 117 (15.25%) ServiceNow
3 37 (4.82%) Apple
4 20 (2.61%) VMware
5 18 (2.35%) Dell
6 15 (1.96%) Meraki
7 14 (1.83%) Lotus
8 11 (1.43%) Avaya
8 11 (1.43%) Mitel
8 11 (1.43%) Remedy
9 8 (1.04%) Cisco
9 8 (1.04%) Google
9 8 (1.04%) Palo Alto
9 8 (1.04%) Samsung
10 6 (0.78%) Citrix
10 6 (0.78%) HP
10 6 (0.78%) iManage
10 6 (0.78%) Siemens
11 5 (0.65%) Bomgar
12 3 (0.39%) Autodesk