IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 25 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
25 Aug 2026
Same period 2025 Same period 2024
Rank 199 185 252
Rank change year-on-year -14 +67 -14
Contract jobs requiring an IT Support 768 507 373
As % of all contract jobs in the UK 1.43% 1.55% 0.96%
As % of the Job Titles category 1.55% 1.70% 1.03%
Number of daily rates quoted 370 249 225
10th Percentile £150 £137 £124
25th Percentile £163 £153 £151
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -4.88%
75th Percentile £250 £258 £238
90th Percentile £326 £413 £315
UK excluding London median daily rate £200 £190 £180
% change year-on-year +5.26% +5.56% -5.26%
Number of hourly rates quoted 187 121 58
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.41 £13.75 £14.20
Median hourly rate £17.73 £18.26 £18.42
Median % change year-on-year -2.90% -0.88% -4.77%
75th Percentile £20.51 £22.08 £23.80
90th Percentile £25.30 £26.00 £24.43
UK excluding London median hourly rate £17.72 £17.44 £16.19
% change year-on-year +1.61% +7.72% -10.45%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 49,605 29,863 36,126
% of contract IT jobs with a recognized job title 92.47% 91.22% 93.00%
Number of daily rates quoted 29,683 18,859 22,977
10th Percentile £325 £280 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -1.87%
75th Percentile £625 £623 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,539 1,568 1,933
10th Percentile £14.99 £13.64 £14.16
25th Percentile £20.53 £17.21 £19.50
Median hourly rate £41.92 £25.15 £43.00
Median % change year-on-year +66.68% -41.51% -1.58%
75th Percentile £67.84 £53.99 £65.00
90th Percentile £80.00 £71.50 £75.00
UK excluding London median hourly rate £42.50 £25.15 £43.00
% change year-on-year +68.99% -41.51% +7.50%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 25 August 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 25 August 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 25 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -16 668 £200 - 252
UK excluding London -18 578 £200 +5.26% 219
London -28 167 £220 -3.30% 62
South East -23 145 £213 +6.25% 60
North of England -29 135 £190 +18.75% 45
Work from Home -30 103 £233 -2.11% 50
East of England +13 93 £175 +2.34% 36
North West +5 90 £195 -7.14% 19
Midlands -37 71 £185 -7.50% 42
South West -36 56 £225 +7.14% 23
Scotland +14 50 £210 +18.31% 18
Yorkshire -41 43 £145 -3.33% 20
East Midlands -5 36 £200 +17.65% 16
West Midlands -34 34 £183 -8.75% 26
Wales -12 18 £200 +5.26% 4
Northern Ireland -9 10 - - 1
North East -42 2 £188 - 7

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 25 August 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 427 (55.60%) Windows
2 424 (55.21%) Microsoft
3 378 (49.22%) Microsoft 365
4 309 (40.23%) Customer Service
5 285 (37.11%) Active Directory
6 218 (28.39%) Problem-Solving
7 172 (22.40%) ITIL
8 168 (21.88%) Windows 10
9 117 (15.23%) ServiceNow
10 112 (14.58%) Azure
11 109 (14.19%) Microsoft Intune
12 102 (13.28%) ITSM
13 97 (12.63%) SharePoint
14 78 (10.16%) Entra ID
15 73 (9.51%) VPN
16 69 (8.98%) Degree
17 62 (8.07%) Microsoft Office
18 59 (7.68%) Security Cleared
18 59 (7.68%) Service Delivery
19 54 (7.03%) Apple iOS
20 53 (6.90%) User Experience
21 51 (6.64%) Microsoft Exchange
22 50 (6.51%) TCP/IP
23 49 (6.38%) DNS
23 49 (6.38%) Mac OS
23 49 (6.38%) SC Cleared
23 49 (6.38%) SLA
23 49 (6.38%) Wi-Fi
24 48 (6.25%) Asset Management
24 48 (6.25%) Continuous Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 97 (12.63%) SharePoint
2 51 (6.64%) Microsoft Exchange
3 13 (1.69%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 62 (8.07%) Microsoft Office
2 16 (2.08%) Microsoft Excel
3 8 (1.04%) Microsoft PowerPoint
4 2 (0.26%) Acrobat
4 2 (0.26%) Chatbot
4 2 (0.26%) MS Visio
Business Applications
1 8 (1.04%) Remedy ITSM
2 3 (0.39%) HFM
3 2 (0.26%) NetSuite
Cloud Services
1 378 (49.22%) Microsoft 365
2 112 (14.58%) Azure
3 78 (10.16%) Entra ID
4 48 (6.25%) OneDrive
5 16 (2.08%) AWS
6 11 (1.43%) Azure DevOps
7 8 (1.04%) SaaS
8 7 (0.91%) Google Workspace
9 4 (0.52%) IaaS
9 4 (0.52%) Mimecast
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Power Platform
10 2 (0.26%) PowerApps
11 1 (0.13%) Amazon EC2
11 1 (0.13%) Amazon S3
11 1 (0.13%) AWS Direct Connect
11 1 (0.13%) Azure ExpressRoute
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Slack
Communications & Networking
1 73 (9.51%) VPN
2 50 (6.51%) TCP/IP
3 49 (6.38%) DNS
3 49 (6.38%) Wi-Fi
4 44 (5.73%) DHCP
5 37 (4.82%) LAN
6 34 (4.43%) WAN
7 22 (2.86%) Firewall
8 14 (1.82%) SAN
9 10 (1.30%) VLAN
10 9 (1.17%) Internet
10 9 (1.17%) Network Security
11 6 (0.78%) Wireless
12 5 (0.65%) VoIP
12 5 (0.65%) WLAN
13 4 (0.52%) NGFW
13 4 (0.52%) Remote Desktop
14 3 (0.39%) IP Telephony
14 3 (0.39%) PSTN
14 3 (0.39%) Skype
Database & Business Intelligence
1 2 (0.26%) SQL Server
2 1 (0.13%) Power BI
Development Applications
1 44 (5.73%) JIRA
2 5 (0.65%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 381 (49.61%) Social Skills
2 92 (11.98%) Analytical Skills
3 53 (6.90%) Finance
4 36 (4.69%) Manufacturing
5 28 (3.65%) Organisational Skills
6 19 (2.47%) Inclusion and Diversity
7 17 (2.21%) Public Sector
8 16 (2.08%) Retail
9 15 (1.95%) Banking
9 15 (1.95%) Legal
10 12 (1.56%) Telecoms
11 10 (1.30%) Law
12 8 (1.04%) Marketing
13 4 (0.52%) Back Office
13 4 (0.52%) Local Government
14 3 (0.39%) Multimedia
15 2 (0.26%) Billing
15 2 (0.26%) Documentation Skills
15 2 (0.26%) Front Office
15 2 (0.26%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (0.65%) CSS
2 3 (0.39%) Oracle Fusion
3 2 (0.26%) ODBC
4 1 (0.13%) Terraform
Miscellaneous
1 98 (12.76%) Onboarding
2 32 (4.17%) Driving Licence
3 31 (4.04%) Data Centre
4 29 (3.78%) Video Conferencing
5 21 (2.73%) Analytical Mindset
6 13 (1.69%) Blackberry
7 12 (1.56%) Self-Motivation
8 9 (1.17%) Operational Technology
9 8 (1.04%) iPad
10 7 (0.91%) iPhone
11 6 (0.78%) CMDB
11 6 (0.78%) EPoS
12 5 (0.65%) Digital Signage
12 5 (0.65%) Enterprise Software
13 4 (0.52%) CCTV
13 4 (0.52%) Mobile App
13 4 (0.52%) Smartphone
13 4 (0.52%) Virtual Team
14 3 (0.39%) Housing Association
15 2 (0.26%) BYOD
Operating Systems
1 427 (55.60%) Windows
2 168 (21.88%) Windows 10
3 54 (7.03%) Apple iOS
4 49 (6.38%) Mac OS
5 34 (4.43%) Windows Server
6 30 (3.91%) Android
7 7 (0.91%) Linux
8 3 (0.39%) Windows 7
9 2 (0.26%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2016
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 309 (40.23%) Customer Service
2 218 (28.39%) Problem-Solving
3 172 (22.40%) ITIL
4 102 (13.28%) ITSM
5 59 (7.68%) Service Delivery
6 53 (6.90%) User Experience
7 48 (6.25%) Asset Management
7 48 (6.25%) Continuous Improvement
8 47 (6.12%) Service Management
9 40 (5.21%) Migration
10 27 (3.52%) Computer Science
10 27 (3.52%) Data Protection
11 26 (3.39%) Inventory Management
12 24 (3.13%) Incident Management
13 23 (2.99%) Stakeholder Management
14 22 (2.86%) Customer Experience
14 22 (2.86%) Time Management
15 21 (2.73%) Break/Fix
15 21 (2.73%) Problem Management
15 21 (2.73%) Root Cause Analysis
Programming Languages
1 24 (3.13%) PowerShell
2 22 (2.86%) SQL
3 11 (1.43%) C#
4 3 (0.39%) Python
5 2 (0.26%) Java
5 2 (0.26%) JavaScript
5 2 (0.26%) T-SQL
Qualifications
1 69 (8.98%) Degree
2 59 (7.68%) Security Cleared
3 49 (6.38%) SC Cleared
4 36 (4.69%) A+ Certification
5 35 (4.56%) Microsoft Certification
6 26 (3.39%) Network+ Certification
7 25 (3.26%) Computer Science Degree
8 13 (1.69%) CCNA
8 13 (1.69%) Cisco Certification
8 13 (1.69%) MCSE
9 11 (1.43%) ITIL Foundation Certificate
10 10 (1.30%) BPSS Clearance
11 9 (1.17%) DBS Check
12 7 (0.91%) DV Cleared
13 5 (0.65%) ITIL Certification
13 5 (0.65%) Microsoft Certified Professional
14 1 (0.13%) Azure Certification
14 1 (0.13%) MCITP
14 1 (0.13%) MCSA
Quality Assurance & Compliance
1 49 (6.38%) SLA
2 8 (1.04%) ISO/IEC 27001
3 5 (0.65%) COBIT
4 3 (0.39%) Cyber Essentials
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 1 (0.13%) GxP
5 1 (0.13%) ITGC
5 1 (0.13%) NCSC
5 1 (0.13%) PCI DSS
System Software
1 285 (37.11%) Active Directory
2 15 (1.95%) VMware Infrastructure
3 13 (1.69%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
4 1 (0.13%) Virtual Machines
4 1 (0.13%) vSphere
Systems Management
1 109 (14.19%) Microsoft Intune
2 41 (5.34%) SCCM
3 20 (2.60%) Jamf Pro
4 4 (0.52%) Clonezilla
5 3 (0.39%) Single Sign-On
5 3 (0.39%) WSUS
6 2 (0.26%) PaperCut
7 1 (0.13%) AirWatch
7 1 (0.13%) Ansible
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) Kubernetes
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) ServiceCenter
7 1 (0.13%) vCenter Server
Vendors
1 424 (55.21%) Microsoft
2 117 (15.23%) ServiceNow
3 38 (4.95%) Apple
4 20 (2.60%) VMware
5 18 (2.34%) Dell
6 13 (1.69%) Lotus
6 13 (1.69%) Meraki
7 10 (1.30%) Remedy
8 9 (1.17%) Avaya
8 9 (1.17%) Cisco
8 9 (1.17%) Mitel
8 9 (1.17%) Palo Alto
8 9 (1.17%) Samsung
9 8 (1.04%) Google
10 7 (0.91%) Citrix
10 7 (0.91%) iManage
11 6 (0.78%) HP
11 6 (0.78%) Siemens
12 5 (0.65%) Bomgar
13 4 (0.52%) Sophos