IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 29 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
29 Jun 2026
Same period 2025 Same period 2024
Rank 179 205 205
Rank change year-on-year +26 0 +23
Contract jobs requiring an IT Support 748 389 495
As % of all contract jobs in the UK 1.46% 1.27% 1.14%
As % of the Job Titles category 1.58% 1.38% 1.23%
Number of daily rates quoted 321 187 304
10th Percentile £146 £139 £125
25th Percentile £163 £160 £150
Median daily rate (50th Percentile) £200 £210 £190
Median % change year-on-year -4.76% +10.53% -
75th Percentile £244 £288 £238
90th Percentile £388 £413 £325
UK excluding London median daily rate £190 £200 £185
% change year-on-year -5.00% +8.11% +2.78%
Number of hourly rates quoted 192 75 108
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.72 £15.76 £12.00
Median hourly rate £18.50 £19.46 £16.10
Median % change year-on-year -4.93% +20.91% -19.53%
75th Percentile £20.83 £23.25 £23.75
90th Percentile £24.15 £35.00 £25.00
UK excluding London median hourly rate £18.50 £18.26 £13.96
% change year-on-year +1.34% +30.77% -26.53%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 47,241 28,128 40,377
% of contract IT jobs with a recognized job title 92.41% 92.07% 92.96%
Number of daily rates quoted 28,642 18,010 25,933
10th Percentile £325 £288 £281
25th Percentile £415 £401 £410
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £493
% change year-on-year +5.26% -3.65% -1.40%
Number of hourly rates quoted 3,182 1,254 2,874
10th Percentile £15.50 £13.76 £12.86
25th Percentile £21.14 £17.31 £16.50
Median hourly rate £43.00 £27.00 £37.50
Median % change year-on-year +59.26% -28.00% -14.50%
75th Percentile £67.50 £56.25 £62.50
90th Percentile £80.00 £73.75 £74.00
UK excluding London median hourly rate £44.75 £25.15 £40.00
% change year-on-year +77.93% -37.13% -

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 29 June 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 29 June 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 29 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +31 660 £200 -9.09% 279
UK excluding London +13 590 £190 -5.00% 298
London -27 144 £213 -10.53% 37
South East +4 141 £213 -15.00% 76
East of England +36 130 £200 +8.11% 40
North of England -36 107 £173 -9.21% 62
Work from Home -23 94 £238 -2.56% 67
Midlands -9 85 £200 +28.71% 49
North West -16 65 £174 -13.13% 32
South West -25 50 £148 -32.95% 49
East Midlands +15 46 £200 +33.33% 31
Scotland +16 45 £178 +8.40% 18
Yorkshire -38 39 £148 -21.85% 23
West Midlands -41 38 £183 +14.06% 18
Wales -8 21 - - 7
Northern Ireland -6 11 - - 13
North East -36 3 £125 - 9

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 29 June 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 379 (50.67%) Windows
2 369 (49.33%) Microsoft
3 324 (43.32%) Microsoft 365
4 269 (35.96%) Active Directory
5 249 (33.29%) Customer Service
6 178 (23.80%) Problem-Solving
7 154 (20.59%) ITIL
8 149 (19.92%) Windows 10
9 105 (14.04%) Azure
10 102 (13.64%) ServiceNow
11 90 (12.03%) Microsoft Intune
12 78 (10.43%) Wi-Fi
13 71 (9.49%) ITSM
14 69 (9.22%) JIRA
15 65 (8.69%) Entra ID
15 65 (8.69%) VPN
16 64 (8.56%) SharePoint
17 51 (6.82%) Degree
18 50 (6.68%) SLA
19 47 (6.28%) DNS
19 47 (6.28%) Microsoft Office
19 47 (6.28%) Security Cleared
20 46 (6.15%) DHCP
21 44 (5.88%) User Experience
22 42 (5.61%) LAN
22 42 (5.61%) Service Delivery
23 41 (5.48%) Microsoft Exchange
24 40 (5.35%) Mac OS
24 40 (5.35%) SC Cleared
24 40 (5.35%) Time Management

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 64 (8.56%) SharePoint
2 41 (5.48%) Microsoft Exchange
3 8 (1.07%) HCL Notes
4 4 (0.53%) Confluence
5 1 (0.13%) CMS
Applications
1 47 (6.28%) Microsoft Office
2 15 (2.01%) Microsoft Excel
3 9 (1.20%) Spreadsheet
4 3 (0.40%) Microsoft PowerPoint
5 1 (0.13%) Chatbot
Business Applications
1 7 (0.94%) Remedy ITSM
2 2 (0.27%) NetSuite
Cloud Services
1 324 (43.32%) Microsoft 365
2 105 (14.04%) Azure
3 65 (8.69%) Entra ID
4 36 (4.81%) OneDrive
5 23 (3.07%) Azure DevOps
6 13 (1.74%) AWS
7 9 (1.20%) Google Workspace
8 8 (1.07%) SaaS
9 4 (0.53%) IaaS
10 2 (0.27%) Azure Sentinel
10 2 (0.27%) PaaS
10 2 (0.27%) Power Platform
10 2 (0.27%) PowerApps
10 2 (0.27%) Slack
11 1 (0.13%) Amazon EC2
11 1 (0.13%) Amazon S3
11 1 (0.13%) Nutanix
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 78 (10.43%) Wi-Fi
2 65 (8.69%) VPN
3 47 (6.28%) DNS
4 46 (6.15%) DHCP
5 42 (5.61%) LAN
6 34 (4.55%) TCP/IP
7 23 (3.07%) WAN
8 19 (2.54%) SAN
9 16 (2.14%) Firewall
10 15 (2.01%) VLAN
11 11 (1.47%) WLAN
12 10 (1.34%) Internet
12 10 (1.34%) Wireless
13 8 (1.07%) Remote Desktop
14 5 (0.67%) VoIP
15 3 (0.40%) Network Security
15 3 (0.40%) Skype
15 3 (0.40%) Unified Communications
16 2 (0.27%) PSTN
17 1 (0.13%) Ethernet
Database & Business Intelligence
1 4 (0.53%) Oracle Database
1 4 (0.53%) SQL Server
2 1 (0.13%) Tableau
Development Applications
1 69 (9.22%) JIRA
2 6 (0.80%) Git
3 3 (0.40%) Chocolatey
General
1 348 (46.52%) Social Skills
2 71 (9.49%) Analytical Skills
3 43 (5.75%) Finance
4 35 (4.68%) Organisational Skills
5 32 (4.28%) Manufacturing
6 18 (2.41%) Inclusion and Diversity
6 18 (2.41%) Public Sector
7 14 (1.87%) Law
8 13 (1.74%) Banking
9 11 (1.47%) Telecoms
10 10 (1.34%) Retail
11 9 (1.20%) Documentation Skills
12 8 (1.07%) Legal
13 7 (0.94%) Marketing
14 4 (0.53%) Back Office
14 4 (0.53%) Front Office
15 3 (0.40%) Billing
15 3 (0.40%) Local Government
16 1 (0.13%) Investment Banking
16 1 (0.13%) Italian Language
Libraries, Frameworks & Software Standards
1 9 (1.20%) CSS
2 6 (0.80%) X-Windows
3 4 (0.53%) .NET
3 4 (0.53%) .NET Core
3 4 (0.53%) .NET Framework
3 4 (0.53%) HTML
3 4 (0.53%) React
4 2 (0.27%) Microsoft Graph
Miscellaneous
1 81 (10.83%) Onboarding
2 28 (3.74%) Data Centre
3 23 (3.07%) Driving Licence
4 20 (2.67%) Analytical Mindset
4 20 (2.67%) Self-Motivation
5 16 (2.14%) Video Conferencing
6 12 (1.60%) Virtual Team
7 11 (1.47%) Enterprise Software
8 8 (1.07%) Blackberry
9 6 (0.80%) Operational Technology
10 5 (0.67%) CCTV
10 5 (0.67%) Legacy Systems
11 4 (0.53%) Greenfield Project
11 4 (0.53%) iPad
11 4 (0.53%) iPhone
12 3 (0.40%) Educational Technology
12 3 (0.40%) Housing Association
12 3 (0.40%) IoT
12 3 (0.40%) Smartphone
13 2 (0.27%) Fat Client
Operating Systems
1 379 (50.67%) Windows
2 149 (19.92%) Windows 10
3 40 (5.35%) Mac OS
4 38 (5.08%) Apple iOS
5 27 (3.61%) Windows Server
6 18 (2.41%) Android
7 9 (1.20%) Linux
8 7 (0.94%) Windows 7
9 6 (0.80%) Mac OS X
10 3 (0.40%) Windows 8
10 3 (0.40%) Windows Server 2019
11 2 (0.27%) Windows Server 2016
12 1 (0.13%) Windows Server 2008
12 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 249 (33.29%) Customer Service
2 178 (23.80%) Problem-Solving
3 154 (20.59%) ITIL
4 71 (9.49%) ITSM
5 44 (5.88%) User Experience
6 42 (5.61%) Service Delivery
7 40 (5.35%) Time Management
8 34 (4.55%) Migration
9 31 (4.14%) Asset Management
10 29 (3.88%) Continuous Improvement
11 26 (3.48%) Service Management
12 25 (3.34%) Data Protection
13 24 (3.21%) Change Management
13 24 (3.21%) DevOps
14 22 (2.94%) Computer Science
15 21 (2.81%) Problem Management
16 18 (2.41%) Break/Fix
17 17 (2.27%) Incident Management
17 17 (2.27%) Inventory Management
18 16 (2.14%) Cybersecurity
Programming Languages
1 23 (3.07%) C#
1 23 (3.07%) PowerShell
1 23 (3.07%) SQL
2 6 (0.80%) Python
3 4 (0.53%) TypeScript
Qualifications
1 51 (6.82%) Degree
2 47 (6.28%) Security Cleared
3 40 (5.35%) SC Cleared
4 35 (4.68%) Microsoft Certification
5 29 (3.88%) Network+ Certification
6 28 (3.74%) A+ Certification
7 20 (2.67%) Computer Science Degree
8 19 (2.54%) CCNA
8 19 (2.54%) Cisco Certification
9 16 (2.14%) MCSE
10 7 (0.94%) DV Cleared
11 5 (0.67%) ITIL Certification
11 5 (0.67%) Microsoft Certified Professional
12 4 (0.53%) BPSS Clearance
12 4 (0.53%) DBS Check
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 50 (6.68%) SLA
2 8 (1.07%) ISO/IEC 27001
3 5 (0.67%) COBIT
4 4 (0.53%) Cyber Essentials
5 3 (0.40%) GDPR
5 3 (0.40%) PMO
5 3 (0.40%) Sarbanes-Oxley
6 1 (0.13%) Actionable Recommendations
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) PCI DSS
System Software
1 269 (35.96%) Active Directory
2 13 (1.74%) VMware Infrastructure
3 11 (1.47%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.27%) vSphere
6 1 (0.13%) Virtual Desktop
Systems Management
1 90 (12.03%) Microsoft Intune
2 29 (3.88%) SCCM
3 21 (2.81%) Jamf Pro
4 7 (0.94%) ServiceCenter
5 4 (0.53%) Clonezilla
6 3 (0.40%) Active Directory Federation Services
7 2 (0.27%) PaperCut
7 2 (0.27%) Single Sign-On
8 1 (0.13%) AirWatch
8 1 (0.13%) Dell DRAC
8 1 (0.13%) vCenter Server
8 1 (0.13%) WSUS
Vendors
1 369 (49.33%) Microsoft
2 102 (13.64%) ServiceNow
3 28 (3.74%) Apple
4 26 (3.48%) Dell
5 17 (2.27%) VMware
6 15 (2.01%) HP
7 11 (1.47%) Meraki
8 10 (1.34%) Avaya
8 10 (1.34%) Mitel
9 9 (1.20%) Remedy
10 8 (1.07%) Cisco
10 8 (1.07%) Google
10 8 (1.07%) Lotus
11 6 (0.80%) Citrix
11 6 (0.80%) Samsung
12 5 (0.67%) Siemens
13 4 (0.53%) Autodesk
13 4 (0.53%) Bloomberg
13 4 (0.53%) Oracle
14 3 (0.40%) Bomgar