IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £190, according to job vacancies posted in the 6 months leading up to 27 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
27 Mar 2026
Same period 2025 Same period 2024
Rank 156 295 196
Rank change year-on-year +139 -99 +33
Contract jobs requiring an IT Support 769 237 534
As % of all contract jobs in the UK 1.74% 0.82% 1.21%
As % of the Job Titles category 1.90% 0.88% 1.30%
Number of daily rates quoted 375 153 338
10th Percentile £146 £150 £127
25th Percentile £160 £180 £150
Median daily rate (50th Percentile) £190 £213 £200
Median % change year-on-year -10.59% +6.25% +11.11%
75th Percentile £219 £255 £238
90th Percentile £288 £360 £302
UK excluding London median daily rate £185 £200 £190
% change year-on-year -7.50% +5.26% +8.57%
Number of hourly rates quoted 179 38 114
10th Percentile £12.50 £16.75 £10.95
25th Percentile £15.79 £18.28 £12.00
Median hourly rate £18.87 £23.23 £15.42
Median % change year-on-year -18.77% +50.65% -16.65%
75th Percentile £21.00 £28.00 £22.00
90th Percentile £23.75 £35.27 £25.00
UK excluding London median hourly rate £18.50 £21.64 £13.73
% change year-on-year -14.51% +57.67% -24.09%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,577 26,954 41,100
% of contract IT jobs with a recognized job title 92.01% 92.86% 92.82%
Number of daily rates quoted 25,287 17,764 26,916
10th Percentile £313 £300 £275
25th Percentile £413 £406 £406
Median daily rate (50th Percentile) £500 £520 £525
Median % change year-on-year -3.85% -0.95% -4.18%
75th Percentile £613 £630 £638
90th Percentile £725 £738 £738
UK excluding London median daily rate £485 £475 £488
% change year-on-year +2.11% -2.56% -2.50%
Number of hourly rates quoted 2,523 918 2,518
10th Percentile £15.00 £15.19 £12.86
25th Percentile £19.41 £21.00 £16.25
Median hourly rate £37.50 £32.50 £32.90
Median % change year-on-year +15.38% -1.20% -24.38%
75th Percentile £65.00 £64.74 £60.00
90th Percentile £76.73 £76.53 £71.90
UK excluding London median hourly rate £38.63 £31.88 £32.90
% change year-on-year +21.17% -3.09% -21.31%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 27 March 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 27 March 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 27 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +120 689 £190 -12.64% 331
UK excluding London +94 606 £185 -7.50% 347
North of England +48 165 £175 -12.50% 57
London +12 150 £200 -13.04% 39
East of England +55 132 £203 +12.50% 46
South East +24 117 £200 -22.33% 106
North West +32 86 £175 -12.50% 35
Midlands -21 77 £188 +20.97% 59
Work from Home -11 72 £190 -15.56% 51
Yorkshire -10 54 £190 -9.52% 20
East Midlands +1 47 £200 +20.91% 32
Scotland +37 46 £213 +11.84% 26
South West -8 46 £160 -20.00% 49
West Midlands -47 29 £175 +16.67% 27
North East +12 25 £125 - 6
Wales -1 20 £160 -22.89% 8
Northern Ireland -6 3 - - 3

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 27 March 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 389 (50.59%) Windows
2 369 (47.98%) Microsoft
3 334 (43.43%) Microsoft 365
4 261 (33.94%) Customer Service
5 259 (33.68%) Active Directory
6 147 (19.12%) Windows 10
7 120 (15.60%) ITIL
7 120 (15.60%) Problem-Solving
8 92 (11.96%) ServiceNow
9 89 (11.57%) Security Cleared
10 84 (10.92%) SC Cleared
11 83 (10.79%) Wi-Fi
12 82 (10.66%) Azure
13 80 (10.40%) Microsoft Office
14 77 (10.01%) SLA
15 72 (9.36%) Microsoft Intune
16 68 (8.84%) Android
16 68 (8.84%) Time Management
17 65 (8.45%) Asset Management
17 65 (8.45%) Entra ID
18 62 (8.06%) ITSM
19 52 (6.76%) SharePoint
20 48 (6.24%) Mac OS
20 48 (6.24%) VPN
21 47 (6.11%) JIRA
22 45 (5.85%) Degree
23 44 (5.72%) Dell
23 44 (5.72%) DNS
23 44 (5.72%) LAN
24 43 (5.59%) DHCP

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 52 (6.76%) SharePoint
2 38 (4.94%) Microsoft Exchange
3 3 (0.39%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 80 (10.40%) Microsoft Office
2 35 (4.55%) Spreadsheet
3 19 (2.47%) Microsoft Excel
4 5 (0.65%) Microsoft PowerPoint
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.30%) Remedy ITSM
2 2 (0.26%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 334 (43.43%) Microsoft 365
2 82 (10.66%) Azure
3 65 (8.45%) Entra ID
4 31 (4.03%) Google Workspace
5 24 (3.12%) OneDrive
6 20 (2.60%) Azure DevOps
7 11 (1.43%) SaaS
8 3 (0.39%) Power Platform
9 2 (0.26%) PaaS
9 2 (0.26%) PowerApps
9 2 (0.26%) Slack
10 1 (0.13%) Adobe Creative Cloud
10 1 (0.13%) Amazon EC2
10 1 (0.13%) Amazon S3
10 1 (0.13%) AWS
10 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 83 (10.79%) Wi-Fi
2 48 (6.24%) VPN
3 44 (5.72%) DNS
3 44 (5.72%) LAN
4 43 (5.59%) DHCP
5 31 (4.03%) Wireless
6 28 (3.64%) Firewall
7 24 (3.12%) WAN
8 22 (2.86%) TCP/IP
9 15 (1.95%) Network Security
10 13 (1.69%) SAN
10 13 (1.69%) VLAN
11 12 (1.56%) Skype
12 11 (1.43%) Cisco IOS
13 9 (1.17%) VoIP
14 8 (1.04%) Internet
15 7 (0.91%) Remote Desktop
16 6 (0.78%) WLAN
17 3 (0.39%) DMZ
17 3 (0.39%) Unified Communications
Database & Business Intelligence
1 4 (0.52%) Oracle Database
1 4 (0.52%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 47 (6.11%) JIRA
2 3 (0.39%) Chocolatey
2 3 (0.39%) Git
3 1 (0.13%) Hudson
3 1 (0.13%) Tricentis qTest
General
1 375 (48.76%) Social Skills
2 67 (8.71%) Manufacturing
3 65 (8.45%) Finance
4 59 (7.67%) Organisational Skills
5 45 (5.85%) Public Sector
6 36 (4.68%) Analytical Skills
7 33 (4.29%) Telecoms
8 29 (3.77%) Marketing
9 28 (3.64%) Electronics
10 20 (2.60%) Banking
11 19 (2.47%) Inclusion and Diversity
12 10 (1.30%) Law
13 9 (1.17%) Documentation Skills
14 7 (0.91%) Pharmaceutical
15 6 (0.78%) Front Office
16 5 (0.65%) Investment Banking
16 5 (0.65%) Legal
17 3 (0.39%) Aerospace
17 3 (0.39%) Billing
17 3 (0.39%) Financial Institution
Libraries, Frameworks & Software Standards
1 6 (0.78%) X-Windows
2 4 (0.52%) .NET
2 4 (0.52%) .NET Core
2 4 (0.52%) .NET Framework
2 4 (0.52%) CSS
2 4 (0.52%) HTML
2 4 (0.52%) React
3 2 (0.26%) Microsoft Graph
3 2 (0.26%) Middleware
3 2 (0.26%) Web Services
Miscellaneous
1 73 (9.49%) Onboarding
2 31 (4.03%) Data Centre
3 27 (3.51%) Driving Licence
4 24 (3.12%) Self-Motivation
5 22 (2.86%) Enterprise Software
6 11 (1.43%) Analytical Mindset
6 11 (1.43%) Virtual Team
7 10 (1.30%) Management Information System
7 10 (1.30%) Smartphone
7 10 (1.30%) Video Conferencing
8 9 (1.17%) NHS
9 8 (1.04%) iPhone
9 8 (1.04%) Legacy Systems
9 8 (1.04%) Mobile App
10 5 (0.65%) Life Science
11 4 (0.52%) Greenfield Project
12 3 (0.39%) Blackberry
12 3 (0.39%) Educational Technology
13 2 (0.26%) iPad
13 2 (0.26%) SCADA
Operating Systems
1 389 (50.59%) Windows
2 147 (19.12%) Windows 10
3 68 (8.84%) Android
4 48 (6.24%) Mac OS
5 40 (5.20%) Apple iOS
6 32 (4.16%) Windows Server
7 29 (3.77%) Linux
8 7 (0.91%) Mac OS X
8 7 (0.91%) Windows 7
9 6 (0.78%) Windows Server 2016
10 4 (0.52%) Windows 8
10 4 (0.52%) Windows Server 2019
11 2 (0.26%) Windows Server 2003
11 2 (0.26%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 261 (33.94%) Customer Service
2 120 (15.60%) ITIL
2 120 (15.60%) Problem-Solving
3 68 (8.84%) Time Management
4 65 (8.45%) Asset Management
5 62 (8.06%) ITSM
6 37 (4.81%) Service Delivery
7 36 (4.68%) User Experience
8 35 (4.55%) Service Management
9 31 (4.03%) Continuous Improvement
9 31 (4.03%) Cybersecurity
10 30 (3.90%) Business Intelligence
10 30 (3.90%) Migration
11 28 (3.64%) Change Management
11 28 (3.64%) Digital Marketing
11 28 (3.64%) Programme Management
12 27 (3.51%) Problem Management
13 22 (2.86%) Process Improvement
14 21 (2.73%) DevOps
15 20 (2.60%) Logistics
Programming Languages
1 23 (2.99%) PowerShell
2 20 (2.60%) C#
3 18 (2.34%) SQL
4 6 (0.78%) Python
5 4 (0.52%) TypeScript
Qualifications
1 89 (11.57%) Security Cleared
2 84 (10.92%) SC Cleared
3 45 (5.85%) Degree
4 27 (3.51%) A+ Certification
5 24 (3.12%) Microsoft Certification
6 15 (1.95%) Network+ Certification
7 14 (1.82%) CCNA
7 14 (1.82%) Cisco Certification
8 13 (1.69%) MCSE
9 10 (1.30%) ITIL Certification
10 9 (1.17%) Computer Science Degree
10 9 (1.17%) DV Cleared
11 5 (0.65%) HND
12 4 (0.52%) HNC
13 3 (0.39%) Microsoft Certified Professional
14 2 (0.26%) DBS Check
15 1 (0.13%) ITIL Foundation Certificate
15 1 (0.13%) MCDST
15 1 (0.13%) PMI Certification
15 1 (0.13%) PMP
Quality Assurance & Compliance
1 77 (10.01%) SLA
2 6 (0.78%) Cyber Essentials
2 6 (0.78%) PMO
3 2 (0.26%) ISO/IEC 27001
4 1 (0.13%) Actionable Recommendations
4 1 (0.13%) GDPR
System Software
1 259 (33.68%) Active Directory
2 11 (1.43%) VMware Infrastructure
3 9 (1.17%) Hyper-V
4 4 (0.52%) Virtual Machines
5 2 (0.26%) Virtual Desktop
5 2 (0.26%) vSphere
6 1 (0.13%) Firmware
6 1 (0.13%) VMware Workstation
Systems Management
1 72 (9.36%) Microsoft Intune
2 37 (4.81%) SCCM
3 19 (2.47%) Jamf Pro
4 9 (1.17%) ServiceCenter
5 3 (0.39%) Active Directory Federation Services
5 3 (0.39%) WSUS
6 2 (0.26%) PaperCut
7 1 (0.13%) FortiGate
7 1 (0.13%) Single Sign-On
Vendors
1 369 (47.98%) Microsoft
2 92 (11.96%) ServiceNow
3 44 (5.72%) Dell
4 42 (5.46%) Cisco
5 40 (5.20%) Apple
6 39 (5.07%) HP
7 30 (3.90%) SAP
8 19 (2.47%) Google
9 17 (2.21%) VMware
10 10 (1.30%) Autodesk
10 10 (1.30%) Remedy
11 9 (1.17%) Mitel
12 8 (1.04%) Avaya
12 8 (1.04%) Meraki
13 7 (0.91%) Citrix
13 7 (0.91%) SOTI
14 5 (0.65%) Bloomberg
14 5 (0.65%) Oracle
15 4 (0.52%) Barracuda Networks
15 4 (0.52%) Palo Alto