IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 12 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
12 Sep 2026
Same period 2025 Same period 2024
Rank 198 174 248
Rank change year-on-year -24 +74 -8
Contract jobs requiring an IT Support 774 535 375
As % of all contract jobs in the UK 1.42% 1.62% 0.97%
As % of the Job Titles category 1.54% 1.78% 1.04%
Number of daily rates quoted 397 251 204
10th Percentile £150 £128 £125
25th Percentile £165 £153 £154
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -5.00%
75th Percentile £250 £250 £238
90th Percentile £319 £380 £325
UK excluding London median daily rate £200 £179 £180
% change year-on-year +11.73% -0.56% -5.26%
Number of hourly rates quoted 187 134 50
10th Percentile £13.37 £13.00 £14.10
25th Percentile £15.50 £13.75 £15.69
Median hourly rate £17.73 £17.98 £21.12
Median % change year-on-year -1.42% -14.85% +13.89%
75th Percentile £20.69 £21.98 £24.18
90th Percentile £25.75 £25.15 £25.03
UK excluding London median hourly rate £17.72 £16.67 £18.38
% change year-on-year +6.35% -9.31% +2.08%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 50,382 30,069 35,903
% of contract IT jobs with a recognized job title 92.35% 91.09% 93.06%
Number of daily rates quoted 29,936 18,968 22,276
10th Percentile £325 £280 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -0.94%
75th Percentile £625 £621 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,746 1,571 1,738
10th Percentile £14.58 £13.75 £14.73
25th Percentile £20.25 £17.04 £20.50
Median hourly rate £42.00 £25.15 £43.00
Median % change year-on-year +67.00% -41.51% -
75th Percentile £67.50 £52.33 £65.00
90th Percentile £78.88 £70.00 £75.00
UK excluding London median hourly rate £42.50 £25.15 £45.59
% change year-on-year +68.99% -44.83% +12.32%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 12 September 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 12 September 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 12 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -34 674 £200 - 372
UK excluding London -31 579 £200 +11.73% 352
London -20 173 £218 -3.33% 81
South East -21 143 £211 +5.63% 99
North of England -45 131 £190 +13.43% 71
Work from Home -29 102 £233 +0.54% 74
East of England +14 97 £195 +14.04% 51
North West +2 92 £200 -2.44% 30
Midlands -32 72 £185 +5.71% 67
South West -38 58 £225 +7.14% 37
Scotland +3 53 £205 +11.56% 24
West Midlands -42 37 £185 +5.71% 41
Yorkshire -57 37 £145 -3.33% 28
East Midlands -4 35 £200 +17.65% 26
Wales -20 15 £200 +5.26% 7
Northern Ireland -9 10 - - 3
North East -51 2 £188 - 14

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 12 September 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 451 (58.27%) Microsoft
2 449 (58.01%) Windows
3 398 (51.42%) Microsoft 365
4 327 (42.25%) Customer Service
5 294 (37.98%) Active Directory
6 233 (30.10%) Problem-Solving
7 177 (22.87%) Windows 10
8 173 (22.35%) ITIL
9 117 (15.12%) Azure
10 116 (14.99%) ServiceNow
11 115 (14.86%) Microsoft Intune
12 114 (14.73%) ITSM
13 109 (14.08%) SharePoint
14 88 (11.37%) Entra ID
15 77 (9.95%) VPN
16 72 (9.30%) Degree
17 69 (8.91%) Microsoft Office
18 63 (8.14%) Apple iOS
19 61 (7.88%) Security Cleared
19 61 (7.88%) Service Delivery
20 58 (7.49%) Mac OS
21 57 (7.36%) Microsoft Exchange
22 56 (7.24%) User Experience
23 55 (7.11%) OneDrive
24 54 (6.98%) TCP/IP
25 53 (6.85%) Asset Management
25 53 (6.85%) Service Management
26 51 (6.59%) Continuous Improvement
26 51 (6.59%) SC Cleared
27 50 (6.46%) DNS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 109 (14.08%) SharePoint
2 57 (7.36%) Microsoft Exchange
3 13 (1.68%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 69 (8.91%) Microsoft Office
2 15 (1.94%) Microsoft Excel
3 8 (1.03%) Microsoft PowerPoint
4 4 (0.52%) MS Visio
5 2 (0.26%) Acrobat
5 2 (0.26%) Chatbot
Business Applications
1 7 (0.90%) Remedy ITSM
2 3 (0.39%) HFM
3 1 (0.13%) Monis
3 1 (0.13%) NetSuite
Cloud Services
1 398 (51.42%) Microsoft 365
2 117 (15.12%) Azure
3 88 (11.37%) Entra ID
4 55 (7.11%) OneDrive
5 17 (2.20%) AWS
6 10 (1.29%) SaaS
7 7 (0.90%) Google Workspace
8 6 (0.78%) Azure DevOps
9 4 (0.52%) IaaS
9 4 (0.52%) Mimecast
10 2 (0.26%) AWS Direct Connect
10 2 (0.26%) Azure ExpressRoute
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Power Platform
10 2 (0.26%) PowerApps
10 2 (0.26%) Slack
11 1 (0.13%) AWS CloudFormation
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 77 (9.95%) VPN
2 54 (6.98%) TCP/IP
3 50 (6.46%) DNS
4 45 (5.81%) DHCP
4 45 (5.81%) Wi-Fi
5 35 (4.52%) LAN
5 35 (4.52%) WAN
6 24 (3.10%) Firewall
7 13 (1.68%) Wireless
8 10 (1.29%) Network Security
9 9 (1.16%) VLAN
10 7 (0.90%) Internet
10 7 (0.90%) SAN
10 7 (0.90%) VoIP
11 5 (0.65%) IP Telephony
11 5 (0.65%) PSTN
11 5 (0.65%) WLAN
12 4 (0.52%) NGFW
12 4 (0.52%) Remote Desktop
13 3 (0.39%) SD-WAN
Database & Business Intelligence
1 2 (0.26%) SQL Server
2 1 (0.13%) Power BI
Development Applications
1 39 (5.04%) JIRA
2 4 (0.52%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 404 (52.20%) Social Skills
2 91 (11.76%) Analytical Skills
3 54 (6.98%) Finance
4 38 (4.91%) Manufacturing
5 27 (3.49%) Organisational Skills
6 17 (2.20%) Inclusion and Diversity
7 16 (2.07%) Retail
8 15 (1.94%) Legal
9 14 (1.81%) Telecoms
10 13 (1.68%) Banking
11 12 (1.55%) Public Sector
12 9 (1.16%) Law
13 8 (1.03%) Marketing
14 5 (0.65%) Pharmaceutical
15 4 (0.52%) Back Office
15 4 (0.52%) Local Government
15 4 (0.52%) Multimedia
16 3 (0.39%) Front Office
17 2 (0.26%) Billing
17 2 (0.26%) Documentation Skills
Libraries, Frameworks & Software Standards
1 5 (0.65%) CSS
2 3 (0.39%) Oracle Fusion
3 2 (0.26%) ODBC
4 1 (0.13%) Terraform
Miscellaneous
1 111 (14.34%) Onboarding
2 37 (4.78%) Driving Licence
3 33 (4.26%) Video Conferencing
4 28 (3.62%) Data Centre
5 15 (1.94%) Analytical Mindset
6 13 (1.68%) Blackberry
6 13 (1.68%) Self-Motivation
7 9 (1.16%) CMDB
7 9 (1.16%) Operational Technology
8 8 (1.03%) Digital Signage
8 8 (1.03%) iPad
9 7 (0.90%) Enterprise Software
10 6 (0.78%) EPoS
10 6 (0.78%) iPhone
11 4 (0.52%) CCTV
11 4 (0.52%) Mobile App
11 4 (0.52%) Virtual Team
12 3 (0.39%) BYOD
12 3 (0.39%) Smartphone
13 2 (0.26%) Management Information System
Operating Systems
1 449 (58.01%) Windows
2 177 (22.87%) Windows 10
3 63 (8.14%) Apple iOS
4 58 (7.49%) Mac OS
5 34 (4.39%) Android
5 34 (4.39%) Windows Server
6 7 (0.90%) Linux
7 3 (0.39%) Windows 7
8 2 (0.26%) Windows Server 2008
9 1 (0.13%) Windows Server 2012
9 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 327 (42.25%) Customer Service
2 233 (30.10%) Problem-Solving
3 173 (22.35%) ITIL
4 114 (14.73%) ITSM
5 61 (7.88%) Service Delivery
6 56 (7.24%) User Experience
7 53 (6.85%) Asset Management
7 53 (6.85%) Service Management
8 51 (6.59%) Continuous Improvement
9 44 (5.68%) Migration
10 27 (3.49%) Computer Science
10 27 (3.49%) Data Protection
10 27 (3.49%) Inventory Management
11 25 (3.23%) Incident Management
12 23 (2.97%) Stakeholder Management
13 22 (2.84%) Customer Experience
13 22 (2.84%) Root Cause Analysis
13 22 (2.84%) Time Management
14 21 (2.71%) Break/Fix
15 19 (2.45%) Mobile Device Management
Programming Languages
1 25 (3.23%) PowerShell
2 17 (2.20%) SQL
3 6 (0.78%) C#
4 4 (0.52%) Python
5 2 (0.26%) Java
5 2 (0.26%) JavaScript
5 2 (0.26%) T-SQL
6 1 (0.13%) R
Qualifications
1 72 (9.30%) Degree
2 61 (7.88%) Security Cleared
3 51 (6.59%) SC Cleared
4 34 (4.39%) A+ Certification
5 33 (4.26%) Microsoft Certification
6 25 (3.23%) Computer Science Degree
7 20 (2.58%) Network+ Certification
8 14 (1.81%) ITIL Foundation Certificate
9 13 (1.68%) DBS Check
10 10 (1.29%) BPSS Clearance
11 7 (0.90%) CCNA
11 7 (0.90%) Cisco Certification
11 7 (0.90%) DV Cleared
11 7 (0.90%) ITIL Certification
11 7 (0.90%) MCSE
12 5 (0.65%) Microsoft Certified Professional
13 4 (0.52%) MCITP
14 1 (0.13%) Azure Certification
14 1 (0.13%) HNC
14 1 (0.13%) MCSA
Quality Assurance & Compliance
1 47 (6.07%) SLA
2 7 (0.90%) ISO/IEC 27001
3 5 (0.65%) COBIT
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 2 (0.26%) Cyber Essentials
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) NCSC
6 1 (0.13%) PCI DSS
System Software
1 294 (37.98%) Active Directory
2 16 (2.07%) VMware Infrastructure
3 12 (1.55%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 115 (14.86%) Microsoft Intune
2 47 (6.07%) SCCM
3 20 (2.58%) Jamf Pro
4 5 (0.65%) Single Sign-On
5 4 (0.52%) Clonezilla
6 3 (0.39%) WSUS
7 2 (0.26%) Ansible
8 1 (0.13%) AirWatch
8 1 (0.13%) Dell DRAC
8 1 (0.13%) Failover Clustering
8 1 (0.13%) Kubernetes
8 1 (0.13%) Microsoft Clustering
8 1 (0.13%) PaperCut
8 1 (0.13%) ServiceCenter
8 1 (0.13%) vCenter Server
Vendors
1 451 (58.27%) Microsoft
2 116 (14.99%) ServiceNow
3 39 (5.04%) Apple
4 20 (2.58%) VMware
5 17 (2.20%) Cisco
6 13 (1.68%) Lotus
6 13 (1.68%) Meraki
7 12 (1.55%) Dell
8 10 (1.29%) Palo Alto
9 9 (1.16%) Remedy
9 9 (1.16%) Samsung
10 8 (1.03%) Google
11 7 (0.90%) Avaya
11 7 (0.90%) Citrix
11 7 (0.90%) iManage
11 7 (0.90%) Mitel
12 6 (0.78%) Siemens
13 5 (0.65%) Bomgar
13 5 (0.65%) HP
14 4 (0.52%) Sophos