IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £188, according to job vacancies posted in the 6 months leading up to 26 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
26 Feb 2026
Same period 2025 Same period 2024
Rank 146 273 188
Rank change year-on-year +127 -85 +43
Contract jobs requiring an IT Support 763 277 566
As % of all contract jobs in the UK 1.84% 0.90% 1.29%
As % of the Job Titles category 2.01% 0.97% 1.39%
Number of daily rates quoted 393 147 356
10th Percentile £146 £152 £131
25th Percentile £156 £179 £150
Median daily rate (50th Percentile) £188 £200 £200
Median % change year-on-year -6.25% - +6.67%
75th Percentile £213 £250 £244
90th Percentile £288 £327 £325
UK excluding London median daily rate £178 £195 £194
% change year-on-year -8.97% +0.65% +10.71%
Number of hourly rates quoted 174 35 113
10th Percentile £12.50 £15.83 £11.50
25th Percentile £15.79 £18.20 £12.92
Median hourly rate £18.87 £23.59 £17.50
Median % change year-on-year -20.01% +34.80% -5.41%
75th Percentile £21.00 £24.42 £22.25
90th Percentile £23.75 £35.00 £25.00
UK excluding London median hourly rate £18.50 £22.00 £15.44
% change year-on-year -15.91% +42.49% -12.87%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 38,045 28,496 40,781
% of contract IT jobs with a recognized job title 91.80% 92.87% 93.00%
Number of daily rates quoted 23,894 17,862 26,852
10th Percentile £309 £293 £275
25th Percentile £408 £406 £409
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £721 £738 £738
UK excluding London median daily rate £481 £475 £488
% change year-on-year +1.32% -2.56% -2.50%
Number of hourly rates quoted 2,319 828 2,327
10th Percentile £14.61 £16.43 £13.15
25th Percentile £18.87 £21.50 £16.30
Median hourly rate £33.17 £35.00 £35.00
Median % change year-on-year -5.23% - -10.26%
75th Percentile £63.75 £64.50 £60.00
90th Percentile £74.68 £75.00 £71.90
UK excluding London median hourly rate £31.00 £32.50 £35.00
% change year-on-year -4.62% -7.14% -2.78%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 26 February 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 26 February 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 26 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +109 683 £188 -8.54% 184
UK excluding London +82 611 £178 -8.97% 180
North of England +50 168 £175 -12.50% 40
London +39 139 £200 -11.11% 24
East of England +47 125 £203 +12.50% 22
South East +38 113 £200 -20.00% 60
North West +31 86 £175 -7.28% 25
Midlands -23 78 £175 - 25
Work from Home +7 74 £190 -15.56% 40
South West -7 57 £160 -20.00% 23
Yorkshire -19 51 £190 -28.57% 15
East Midlands -4 47 £200 +14.00% 12
Scotland +42 43 £200 +4.17% 10
North East +12 31 £125 - 2
West Midlands -42 31 £175 +2.94% 12
Wales +5 21 £165 -15.38% 6
Northern Ireland -1 6 - -

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 26 February 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 379 (49.67%) Windows
2 352 (46.13%) Microsoft
3 325 (42.60%) Microsoft 365
4 273 (35.78%) Customer Service
5 246 (32.24%) Active Directory
6 157 (20.58%) Windows 10
7 137 (17.96%) Problem-Solving
8 124 (16.25%) ITIL
9 116 (15.20%) Security Cleared
10 104 (13.63%) SC Cleared
11 97 (12.71%) Microsoft Office
12 94 (12.32%) ServiceNow
13 84 (11.01%) Azure
14 82 (10.75%) SLA
15 79 (10.35%) Android
16 76 (9.96%) Asset Management
17 75 (9.83%) Microsoft Intune
18 71 (9.31%) Wi-Fi
19 69 (9.04%) ITSM
19 69 (9.04%) Time Management
20 58 (7.60%) Mac OS
21 56 (7.34%) Degree
22 55 (7.21%) Entra ID
23 54 (7.08%) VPN
24 52 (6.82%) DNS
25 51 (6.68%) Cisco
26 49 (6.42%) Apple
26 49 (6.42%) Business Intelligence
26 49 (6.42%) SCCM
26 49 (6.42%) SharePoint

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 49 (6.42%) SharePoint
2 33 (4.33%) Microsoft Exchange
3 3 (0.39%) Confluence
4 2 (0.26%) HCL Notes
Applications
1 97 (12.71%) Microsoft Office
2 37 (4.85%) Spreadsheet
3 21 (2.75%) Microsoft Excel
4 3 (0.39%) Microsoft PowerPoint
5 1 (0.13%) Microsoft Project
Business Applications
1 8 (1.05%) Remedy ITSM
2 1 (0.13%) assyst
2 1 (0.13%) SystmOne
Cloud Services
1 325 (42.60%) Microsoft 365
2 84 (11.01%) Azure
3 55 (7.21%) Entra ID
4 32 (4.19%) Google Workspace
5 29 (3.80%) OneDrive
6 15 (1.97%) SaaS
7 13 (1.70%) Azure DevOps
8 7 (0.92%) Power Platform
9 2 (0.26%) PaaS
9 2 (0.26%) PowerApps
9 2 (0.26%) Slack
10 1 (0.13%) Adobe Creative Cloud
Communications & Networking
1 71 (9.31%) Wi-Fi
2 54 (7.08%) VPN
3 52 (6.82%) DNS
4 47 (6.16%) DHCP
5 39 (5.11%) LAN
6 38 (4.98%) Wireless
7 30 (3.93%) TCP/IP
8 27 (3.54%) Firewall
9 22 (2.88%) WAN
10 15 (1.97%) Network Security
11 11 (1.44%) Cisco IOS
11 11 (1.44%) Unified Communications
11 11 (1.44%) VLAN
12 10 (1.31%) Skype
13 9 (1.18%) Internet
13 9 (1.18%) VoIP
14 8 (1.05%) Remote Desktop
14 8 (1.05%) SAN
15 7 (0.92%) PABX
16 6 (0.79%) WLAN
Database & Business Intelligence
1 4 (0.52%) Oracle Database
1 4 (0.52%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 38 (4.98%) JIRA
2 3 (0.39%) Chocolatey
3 1 (0.13%) Git
3 1 (0.13%) Hudson
3 1 (0.13%) Tricentis qTest
General
1 371 (48.62%) Social Skills
2 73 (9.57%) Manufacturing
3 72 (9.44%) Organisational Skills
4 70 (9.17%) Finance
5 52 (6.82%) Public Sector
6 40 (5.24%) Telecoms
7 38 (4.98%) Marketing
8 37 (4.85%) Electronics
9 35 (4.59%) Analytical Skills
10 20 (2.62%) Inclusion and Diversity
11 19 (2.49%) Banking
12 9 (1.18%) Documentation Skills
12 9 (1.18%) Law
13 8 (1.05%) Pharmaceutical
14 7 (0.92%) Investment Banking
15 6 (0.79%) Aerospace
15 6 (0.79%) Front Office
16 5 (0.66%) Financial Institution
17 3 (0.39%) Legal
18 2 (0.26%) Retail
Libraries, Frameworks & Software Standards
1 6 (0.79%) X-Windows
2 4 (0.52%) .NET
2 4 (0.52%) .NET Core
2 4 (0.52%) .NET Framework
2 4 (0.52%) CSS
2 4 (0.52%) HTML
2 4 (0.52%) React
3 2 (0.26%) Microsoft Graph
3 2 (0.26%) Middleware
3 2 (0.26%) Web Services
Miscellaneous
1 67 (8.78%) Onboarding
2 36 (4.72%) Data Centre
3 31 (4.06%) Enterprise Software
4 30 (3.93%) Self-Motivation
5 27 (3.54%) Driving Licence
6 18 (2.36%) Video Conferencing
7 13 (1.70%) NHS
7 13 (1.70%) Smartphone
8 12 (1.57%) Management Information System
9 11 (1.44%) Virtual Team
10 8 (1.05%) Legacy Systems
10 8 (1.05%) Mobile App
11 7 (0.92%) Analytical Mindset
11 7 (0.92%) Life Science
12 6 (0.79%) iPhone
12 6 (0.79%) Team-Oriented Environment
13 5 (0.66%) Blackberry
13 5 (0.66%) BYOD
13 5 (0.66%) Low-Code
14 4 (0.52%) Greenfield Project
Operating Systems
1 379 (49.67%) Windows
2 157 (20.58%) Windows 10
3 79 (10.35%) Android
4 58 (7.60%) Mac OS
5 43 (5.64%) Apple iOS
6 32 (4.19%) Linux
7 29 (3.80%) Windows Server
8 8 (1.05%) Windows 7
8 8 (1.05%) Windows Server 2016
9 7 (0.92%) Mac OS X
9 7 (0.92%) Windows Server 2019
10 4 (0.52%) Windows 8
11 2 (0.26%) Windows Server 2003
11 2 (0.26%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 273 (35.78%) Customer Service
2 137 (17.96%) Problem-Solving
3 124 (16.25%) ITIL
4 76 (9.96%) Asset Management
5 69 (9.04%) ITSM
5 69 (9.04%) Time Management
6 49 (6.42%) Business Intelligence
7 44 (5.77%) Service Delivery
8 40 (5.24%) Service Management
9 37 (4.85%) Digital Marketing
9 37 (4.85%) Programme Management
10 36 (4.72%) Continuous Improvement
11 35 (4.59%) Cybersecurity
12 32 (4.19%) Migration
12 32 (4.19%) User Experience
13 31 (4.06%) Problem Management
14 25 (3.28%) Change Management
14 25 (3.28%) Incident Management
15 21 (2.75%) Computer Science
15 21 (2.75%) Logistics
Programming Languages
1 21 (2.75%) PowerShell
2 13 (1.70%) C#
3 12 (1.57%) SQL
4 6 (0.79%) Python
5 4 (0.52%) TypeScript
Qualifications
1 116 (15.20%) Security Cleared
2 104 (13.63%) SC Cleared
3 56 (7.34%) Degree
4 26 (3.41%) A+ Certification
5 25 (3.28%) Microsoft Certification
6 11 (1.44%) Computer Science Degree
7 10 (1.31%) CCNA
7 10 (1.31%) Cisco Certification
7 10 (1.31%) ITIL Certification
7 10 (1.31%) Network+ Certification
8 9 (1.18%) MCSE
9 8 (1.05%) DV Cleared
9 8 (1.05%) Microsoft Certified Professional
10 5 (0.66%) HND
10 5 (0.66%) ITIL Foundation Certificate
10 5 (0.66%) MCDST
11 4 (0.52%) DBS Check
11 4 (0.52%) HNC
12 1 (0.13%) BC Cleared
12 1 (0.13%) BPSS Clearance
Quality Assurance & Compliance
1 82 (10.75%) SLA
2 4 (0.52%) Cyber Essentials
3 3 (0.39%) PMO
4 2 (0.26%) GDPR
5 1 (0.13%) Actionable Recommendations
System Software
1 246 (32.24%) Active Directory
2 12 (1.57%) VMware Infrastructure
3 8 (1.05%) Hyper-V
4 4 (0.52%) Virtual Machines
5 3 (0.39%) Virtual Desktop
6 2 (0.26%) Firmware
7 1 (0.13%) VMware Workstation
7 1 (0.13%) vSphere
Systems Management
1 75 (9.83%) Microsoft Intune
2 49 (6.42%) SCCM
3 19 (2.49%) Jamf Pro
4 9 (1.18%) ServiceCenter
5 3 (0.39%) Active Directory Federation Services
5 3 (0.39%) WSUS
6 1 (0.13%) FortiGate
Vendors
1 352 (46.13%) Microsoft
2 94 (12.32%) ServiceNow
3 51 (6.68%) Cisco
4 49 (6.42%) Apple
5 48 (6.29%) Dell
6 46 (6.03%) HP
7 40 (5.24%) SAP
8 18 (2.36%) Google
9 17 (2.23%) VMware
10 9 (1.18%) Mitel
11 8 (1.05%) Citrix
11 8 (1.05%) Remedy
12 7 (0.92%) Autodesk
12 7 (0.92%) SOTI
13 5 (0.66%) Bloomberg
13 5 (0.66%) Datto
13 5 (0.66%) iManage
13 5 (0.66%) Oracle
13 5 (0.66%) Palo Alto
14 4 (0.52%) Barracuda Networks