IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 29 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
29 Jul 2026
Same period 2025 Same period 2024
Rank 192 201 244
Rank change year-on-year +9 +43 -11
Contract jobs requiring an IT Support 756 458 401
As % of all contract jobs in the UK 1.44% 1.40% 1.01%
As % of the Job Titles category 1.55% 1.53% 1.08%
Number of daily rates quoted 340 228 260
10th Percentile £150 £140 £125
25th Percentile £163 £156 £150
Median daily rate (50th Percentile) £200 £200 £188
Median % change year-on-year - +6.67% -6.25%
75th Percentile £244 £250 £238
90th Percentile £352 £404 £325
UK excluding London median daily rate £200 £190 £175
% change year-on-year +5.26% +8.57% -7.89%
Number of hourly rates quoted 187 98 65
10th Percentile £13.08 £13.00 £10.95
25th Percentile £15.24 £15.00 £13.21
Median hourly rate £18.25 £18.99 £17.72
Median % change year-on-year -3.87% +7.14% -11.40%
75th Percentile £20.25 £23.00 £22.25
90th Percentile £23.78 £28.60 £24.67
UK excluding London median hourly rate £17.73 £18.00 £15.17
% change year-on-year -1.53% +18.66% -20.91%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 48,690 30,025 37,043
% of contract IT jobs with a recognized job title 92.66% 91.50% 92.98%
Number of daily rates quoted 29,369 19,114 23,981
10th Percentile £331 £282 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -1.87%
75th Percentile £625 £623 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,338 1,460 2,193
10th Percentile £15.50 £13.69 £14.05
25th Percentile £21.25 £17.30 £19.09
Median hourly rate £43.61 £25.15 £42.50
Median % change year-on-year +73.38% -40.82% -1.88%
75th Percentile £68.00 £55.00 £65.00
90th Percentile £80.10 £73.75 £75.00
UK excluding London median hourly rate £45.00 £25.15 £43.00
% change year-on-year +78.93% -41.51% +7.50%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 29 July 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 29 July 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 29 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +9 664 £200 - 304
UK excluding London -5 577 £200 +5.26% 297
London -16 164 £213 -5.56% 54
South East -3 152 £210 +5.00% 88
North of England -41 115 £189 +0.67% 70
East of England +24 109 £200 +16.96% 44
Work from Home -29 101 £211 -11.05% 60
North West -16 73 £190 -2.56% 27
Midlands -36 65 £186 +9.56% 48
South West -26 56 £225 +2.27% 30
Scotland +11 49 £178 +8.40% 18
Yorkshire -39 41 £145 -3.33% 33
West Midlands -49 34 £185 +8.82% 25
East Midlands 0 30 £200 +17.65% 23
Wales -9 21 £200 +5.26% 6
Northern Ireland -9 10 - - 2
North East -50 1 £125 - 10

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 29 July 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 402 (53.17%) Windows
2 397 (52.51%) Microsoft
3 354 (46.83%) Microsoft 365
4 280 (37.04%) Active Directory
5 263 (34.79%) Customer Service
6 193 (25.53%) Problem-Solving
7 166 (21.96%) ITIL
8 162 (21.43%) Windows 10
9 115 (15.21%) Azure
10 114 (15.08%) ServiceNow
11 103 (13.62%) Microsoft Intune
12 84 (11.11%) ITSM
13 82 (10.85%) SharePoint
14 76 (10.05%) VPN
15 74 (9.79%) Entra ID
16 67 (8.86%) Wi-Fi
17 61 (8.07%) JIRA
18 56 (7.41%) Microsoft Office
19 55 (7.28%) Degree
20 54 (7.14%) Service Delivery
21 52 (6.88%) DNS
22 50 (6.61%) DHCP
23 45 (5.95%) Microsoft Exchange
24 44 (5.82%) User Experience
25 43 (5.69%) Apple iOS
25 43 (5.69%) Security Cleared
26 42 (5.56%) Asset Management
27 41 (5.42%) Mac OS
28 40 (5.29%) SLA
29 39 (5.16%) OneDrive

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 82 (10.85%) SharePoint
2 45 (5.95%) Microsoft Exchange
3 12 (1.59%) HCL Notes
4 2 (0.26%) Confluence
5 1 (0.13%) CMS
Applications
1 56 (7.41%) Microsoft Office
2 18 (2.38%) Microsoft Excel
3 8 (1.06%) Microsoft PowerPoint
4 2 (0.26%) Chatbot
4 2 (0.26%) Spreadsheet
5 1 (0.13%) Acrobat
Business Applications
1 11 (1.46%) Remedy ITSM
2 3 (0.40%) HFM
3 2 (0.26%) NetSuite
Cloud Services
1 354 (46.83%) Microsoft 365
2 115 (15.21%) Azure
3 74 (9.79%) Entra ID
4 39 (5.16%) OneDrive
5 22 (2.91%) Azure DevOps
6 13 (1.72%) AWS
7 7 (0.93%) Google Workspace
8 6 (0.79%) SaaS
9 4 (0.53%) IaaS
10 3 (0.40%) Mimecast
11 2 (0.26%) Azure Sentinel
12 1 (0.13%) Amazon EC2
12 1 (0.13%) Amazon S3
12 1 (0.13%) Nutanix
12 1 (0.13%) Power Automate
12 1 (0.13%) Power Platform
12 1 (0.13%) PowerApps
12 1 (0.13%) Slack
12 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 76 (10.05%) VPN
2 67 (8.86%) Wi-Fi
3 52 (6.88%) DNS
4 50 (6.61%) DHCP
5 38 (5.03%) LAN
5 38 (5.03%) TCP/IP
6 27 (3.57%) WAN
7 20 (2.65%) Firewall
8 18 (2.38%) SAN
9 13 (1.72%) VLAN
10 10 (1.32%) Internet
11 8 (1.06%) Network Security
11 8 (1.06%) Wireless
12 7 (0.93%) WLAN
13 6 (0.79%) Remote Desktop
14 4 (0.53%) NGFW
14 4 (0.53%) VoIP
15 3 (0.40%) Skype
16 1 (0.13%) Value-Added Service
16 1 (0.13%) WebEx
Database & Business Intelligence
1 4 (0.53%) SQL Server
2 3 (0.40%) Oracle Database
3 1 (0.13%) Power BI
Development Applications
1 61 (8.07%) JIRA
2 6 (0.79%) Git
3 1 (0.13%) SQL Server Management Studio (SSMS)
General
1 366 (48.41%) Social Skills
2 79 (10.45%) Analytical Skills
3 50 (6.61%) Finance
4 32 (4.23%) Organisational Skills
5 31 (4.10%) Manufacturing
6 21 (2.78%) Public Sector
7 19 (2.51%) Inclusion and Diversity
8 17 (2.25%) Banking
9 12 (1.59%) Law
9 12 (1.59%) Legal
9 12 (1.59%) Retail
10 8 (1.06%) Marketing
10 8 (1.06%) Telecoms
11 6 (0.79%) Documentation Skills
12 4 (0.53%) Back Office
12 4 (0.53%) Local Government
13 3 (0.40%) Billing
13 3 (0.40%) Front Office
14 1 (0.13%) Investment Banking
14 1 (0.13%) Italian Language
Libraries, Frameworks & Software Standards
1 8 (1.06%) CSS
2 4 (0.53%) X-Windows
3 3 (0.40%) .NET
3 3 (0.40%) .NET Core
3 3 (0.40%) .NET Framework
3 3 (0.40%) HTML
3 3 (0.40%) Oracle Fusion
3 3 (0.40%) React
4 1 (0.13%) ODBC
Miscellaneous
1 91 (12.04%) Onboarding
2 30 (3.97%) Data Centre
3 28 (3.70%) Driving Licence
4 22 (2.91%) Analytical Mindset
5 21 (2.78%) Video Conferencing
6 18 (2.38%) Self-Motivation
7 12 (1.59%) Blackberry
8 9 (1.19%) Enterprise Software
8 9 (1.19%) iPad
9 8 (1.06%) iPhone
9 8 (1.06%) Operational Technology
10 6 (0.79%) Virtual Team
11 5 (0.66%) CCTV
12 4 (0.53%) Legacy Systems
12 4 (0.53%) Mobile App
13 3 (0.40%) Greenfield Project
13 3 (0.40%) Housing Association
13 3 (0.40%) Smartphone
14 2 (0.26%) Data Protection Act
14 2 (0.26%) Fat Client
Operating Systems
1 402 (53.17%) Windows
2 162 (21.43%) Windows 10
3 43 (5.69%) Apple iOS
4 41 (5.42%) Mac OS
5 26 (3.44%) Windows Server
6 23 (3.04%) Android
7 5 (0.66%) Linux
8 4 (0.53%) Mac OS X
8 4 (0.53%) Windows 7
9 3 (0.40%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2016
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 263 (34.79%) Customer Service
2 193 (25.53%) Problem-Solving
3 166 (21.96%) ITIL
4 84 (11.11%) ITSM
5 54 (7.14%) Service Delivery
6 44 (5.82%) User Experience
7 42 (5.56%) Asset Management
8 38 (5.03%) Continuous Improvement
9 34 (4.50%) Migration
10 30 (3.97%) Service Management
11 27 (3.57%) Data Protection
12 25 (3.31%) Time Management
13 24 (3.17%) Change Management
14 23 (3.04%) Computer Science
14 23 (3.04%) DevOps
15 21 (2.78%) Break/Fix
15 21 (2.78%) Problem Management
16 20 (2.65%) Incident Management
17 18 (2.38%) Inventory Management
18 16 (2.12%) Cybersecurity
Programming Languages
1 26 (3.44%) SQL
2 25 (3.31%) PowerShell
3 22 (2.91%) C#
4 3 (0.40%) Python
4 3 (0.40%) TypeScript
5 1 (0.13%) T-SQL
Qualifications
1 55 (7.28%) Degree
2 43 (5.69%) Security Cleared
3 37 (4.89%) Microsoft Certification
4 35 (4.63%) SC Cleared
5 32 (4.23%) A+ Certification
6 29 (3.84%) Network+ Certification
7 21 (2.78%) Computer Science Degree
8 16 (2.12%) CCNA
8 16 (2.12%) Cisco Certification
8 16 (2.12%) MCSE
9 8 (1.06%) BPSS Clearance
10 6 (0.79%) DV Cleared
11 5 (0.66%) ITIL Certification
11 5 (0.66%) Microsoft Certified Professional
12 4 (0.53%) DBS Check
13 1 (0.13%) Azure Certification
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 40 (5.29%) SLA
2 8 (1.06%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.40%) GDPR
4 3 (0.40%) PMO
4 3 (0.40%) Sarbanes-Oxley
5 2 (0.26%) Cyber Essentials
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) PCI DSS
System Software
1 280 (37.04%) Active Directory
2 12 (1.59%) VMware Infrastructure
3 11 (1.46%) Hyper-V
4 3 (0.40%) Virtual Machines
5 1 (0.13%) Virtual Desktop
5 1 (0.13%) vSphere
Systems Management
1 103 (13.62%) Microsoft Intune
2 31 (4.10%) SCCM
3 19 (2.51%) Jamf Pro
4 4 (0.53%) Clonezilla
5 3 (0.40%) ServiceCenter
5 3 (0.40%) Single Sign-On
6 2 (0.26%) PaperCut
7 1 (0.13%) Active Directory Federation Services
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) vCenter Server
Vendors
1 397 (52.51%) Microsoft
2 114 (15.08%) ServiceNow
3 31 (4.10%) Apple
4 23 (3.04%) Dell
5 18 (2.38%) VMware
6 16 (2.12%) Meraki
7 13 (1.72%) Remedy
8 12 (1.59%) Avaya
8 12 (1.59%) Lotus
8 12 (1.59%) Mitel
9 9 (1.19%) Cisco
10 7 (0.93%) Google
10 7 (0.93%) HP
10 7 (0.93%) Palo Alto
11 6 (0.79%) Citrix
11 6 (0.79%) Oracle
11 6 (0.79%) Samsung
11 6 (0.79%) Siemens
12 5 (0.66%) Bomgar
13 4 (0.53%) Autodesk