IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 2 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
2 Jul 2026
Same period 2025 Same period 2024
Rank 178 211 211
Rank change year-on-year +33 0 +22
Contract jobs requiring an IT Support 756 394 492
As % of all contract jobs in the UK 1.47% 1.27% 1.13%
As % of the Job Titles category 1.59% 1.38% 1.22%
Number of daily rates quoted 325 189 302
10th Percentile £146 £138 £125
25th Percentile £163 £159 £150
Median daily rate (50th Percentile) £200 £210 £190
Median % change year-on-year -4.76% +10.53% -2.56%
75th Percentile £244 £288 £238
90th Percentile £382 £413 £325
UK excluding London median daily rate £190 £200 £185
% change year-on-year -5.00% +8.11% -1.33%
Number of hourly rates quoted 195 77 107
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.79 £16.02 £12.13
Median hourly rate £18.50 £19.46 £16.19
Median % change year-on-year -4.93% +20.20% -19.05%
75th Percentile £20.97 £23.50 £23.75
90th Percentile £24.68 £34.84 £25.00
UK excluding London median hourly rate £18.50 £18.26 £14.16
% change year-on-year +1.34% +28.92% -21.68%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 47,563 28,496 40,366
% of contract IT jobs with a recognized job title 92.42% 92.02% 93.01%
Number of daily rates quoted 28,794 18,232 25,937
10th Percentile £325 £288 £285
25th Percentile £415 £402 £410
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £493
% change year-on-year +5.26% -3.65% -1.40%
Number of hourly rates quoted 3,217 1,276 2,865
10th Percentile £15.72 £13.82 £12.86
25th Percentile £21.25 £17.41 £16.58
Median hourly rate £43.00 £26.75 £37.50
Median % change year-on-year +60.75% -28.67% -12.79%
75th Percentile £67.50 £56.30 £62.50
90th Percentile £80.00 £73.75 £74.00
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% -

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 2 July 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 2 July 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 2 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +35 668 £200 -6.98% 322
UK excluding London +7 593 £190 -5.00% 338
London -31 149 £213 -10.53% 53
South East +7 142 £213 -15.00% 91
East of England +42 131 £175 -5.41% 39
North of England -39 109 £173 -9.21% 66
Work from Home -21 95 £238 -2.56% 75
Midlands -6 84 £200 +28.71% 66
North West -22 67 £175 -12.50% 33
South West -23 50 £148 -32.95% 48
Scotland +16 45 £178 +8.40% 20
East Midlands +11 45 £200 +33.33% 36
Yorkshire -36 39 £148 -12.59% 27
West Midlands -41 38 £183 +14.06% 30
Wales -4 21 - - 8
Northern Ireland -6 11 - - 15
North East -30 3 £125 - 8

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 2 July 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 385 (50.93%) Windows
2 374 (49.47%) Microsoft
3 330 (43.65%) Microsoft 365
4 273 (36.11%) Active Directory
5 251 (33.20%) Customer Service
6 179 (23.68%) Problem-Solving
7 159 (21.03%) ITIL
8 152 (20.11%) Windows 10
9 106 (14.02%) Azure
10 102 (13.49%) ServiceNow
11 95 (12.57%) Microsoft Intune
12 78 (10.32%) Wi-Fi
13 71 (9.39%) ITSM
14 69 (9.13%) JIRA
15 66 (8.73%) Entra ID
16 64 (8.47%) SharePoint
16 64 (8.47%) VPN
17 51 (6.75%) Degree
18 50 (6.61%) SLA
19 48 (6.35%) Security Cleared
20 47 (6.22%) DNS
20 47 (6.22%) Microsoft Office
21 46 (6.08%) DHCP
22 45 (5.95%) User Experience
23 43 (5.69%) Service Delivery
24 42 (5.56%) LAN
24 42 (5.56%) Mac OS
24 42 (5.56%) Microsoft Exchange
25 40 (5.29%) SC Cleared
25 40 (5.29%) Time Management

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 64 (8.47%) SharePoint
2 42 (5.56%) Microsoft Exchange
3 8 (1.06%) HCL Notes
4 4 (0.53%) Confluence
5 1 (0.13%) CMS
Applications
1 47 (6.22%) Microsoft Office
2 15 (1.98%) Microsoft Excel
3 9 (1.19%) Spreadsheet
4 3 (0.40%) Microsoft PowerPoint
5 1 (0.13%) Chatbot
Business Applications
1 7 (0.93%) Remedy ITSM
2 2 (0.26%) NetSuite
Cloud Services
1 330 (43.65%) Microsoft 365
2 106 (14.02%) Azure
3 66 (8.73%) Entra ID
4 36 (4.76%) OneDrive
5 23 (3.04%) Azure DevOps
6 13 (1.72%) AWS
7 9 (1.19%) Google Workspace
7 9 (1.19%) SaaS
8 4 (0.53%) IaaS
9 2 (0.26%) Azure Sentinel
9 2 (0.26%) PaaS
9 2 (0.26%) Power Platform
9 2 (0.26%) PowerApps
9 2 (0.26%) Slack
10 1 (0.13%) Amazon EC2
10 1 (0.13%) Amazon S3
10 1 (0.13%) Nutanix
10 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 78 (10.32%) Wi-Fi
2 64 (8.47%) VPN
3 47 (6.22%) DNS
4 46 (6.08%) DHCP
5 42 (5.56%) LAN
6 34 (4.50%) TCP/IP
7 23 (3.04%) WAN
8 19 (2.51%) SAN
9 15 (1.98%) Firewall
9 15 (1.98%) VLAN
10 11 (1.46%) WLAN
11 10 (1.32%) Internet
11 10 (1.32%) Wireless
12 8 (1.06%) Remote Desktop
13 5 (0.66%) VoIP
14 3 (0.40%) Skype
14 3 (0.40%) Unified Communications
15 2 (0.26%) Network Security
15 2 (0.26%) PSTN
16 1 (0.13%) Ethernet
Database & Business Intelligence
1 4 (0.53%) Oracle Database
1 4 (0.53%) SQL Server
2 1 (0.13%) Tableau
Development Applications
1 69 (9.13%) JIRA
2 6 (0.79%) Git
3 3 (0.40%) Chocolatey
General
1 355 (46.96%) Social Skills
2 72 (9.52%) Analytical Skills
3 43 (5.69%) Finance
4 35 (4.63%) Organisational Skills
5 32 (4.23%) Manufacturing
6 19 (2.51%) Inclusion and Diversity
7 18 (2.38%) Public Sector
8 14 (1.85%) Law
9 13 (1.72%) Banking
10 11 (1.46%) Telecoms
11 10 (1.32%) Retail
12 9 (1.19%) Documentation Skills
13 8 (1.06%) Legal
14 7 (0.93%) Marketing
15 4 (0.53%) Back Office
15 4 (0.53%) Front Office
16 3 (0.40%) Billing
16 3 (0.40%) Local Government
17 1 (0.13%) Investment Banking
17 1 (0.13%) Italian Language
Libraries, Frameworks & Software Standards
1 9 (1.19%) CSS
2 6 (0.79%) X-Windows
3 4 (0.53%) .NET
3 4 (0.53%) .NET Core
3 4 (0.53%) .NET Framework
3 4 (0.53%) HTML
3 4 (0.53%) React
4 2 (0.26%) Microsoft Graph
Miscellaneous
1 83 (10.98%) Onboarding
2 28 (3.70%) Data Centre
3 23 (3.04%) Driving Licence
4 21 (2.78%) Self-Motivation
5 20 (2.65%) Analytical Mindset
6 18 (2.38%) Video Conferencing
7 12 (1.59%) Virtual Team
8 11 (1.46%) Enterprise Software
9 8 (1.06%) Blackberry
10 6 (0.79%) Operational Technology
11 5 (0.66%) CCTV
11 5 (0.66%) iPhone
11 5 (0.66%) Legacy Systems
12 4 (0.53%) Greenfield Project
12 4 (0.53%) iPad
13 3 (0.40%) Educational Technology
13 3 (0.40%) Housing Association
13 3 (0.40%) IoT
13 3 (0.40%) Smartphone
14 2 (0.26%) Fat Client
Operating Systems
1 385 (50.93%) Windows
2 152 (20.11%) Windows 10
3 42 (5.56%) Mac OS
4 38 (5.03%) Apple iOS
5 26 (3.44%) Windows Server
6 19 (2.51%) Android
7 8 (1.06%) Linux
8 7 (0.93%) Windows 7
9 6 (0.79%) Mac OS X
10 3 (0.40%) Windows 8
10 3 (0.40%) Windows Server 2019
11 2 (0.26%) Windows Server 2016
12 1 (0.13%) Windows Server 2008
12 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 251 (33.20%) Customer Service
2 179 (23.68%) Problem-Solving
3 159 (21.03%) ITIL
4 71 (9.39%) ITSM
5 45 (5.95%) User Experience
6 43 (5.69%) Service Delivery
7 40 (5.29%) Time Management
8 34 (4.50%) Asset Management
8 34 (4.50%) Migration
9 30 (3.97%) Continuous Improvement
10 25 (3.31%) Data Protection
10 25 (3.31%) Service Management
11 24 (3.17%) Change Management
11 24 (3.17%) DevOps
12 22 (2.91%) Computer Science
13 21 (2.78%) Problem Management
14 20 (2.65%) Inventory Management
15 19 (2.51%) Incident Management
16 18 (2.38%) Break/Fix
17 17 (2.25%) Cybersecurity
Programming Languages
1 23 (3.04%) C#
1 23 (3.04%) PowerShell
1 23 (3.04%) SQL
2 6 (0.79%) Python
3 4 (0.53%) TypeScript
Qualifications
1 51 (6.75%) Degree
2 48 (6.35%) Security Cleared
3 40 (5.29%) SC Cleared
4 35 (4.63%) Microsoft Certification
5 29 (3.84%) A+ Certification
5 29 (3.84%) Network+ Certification
6 20 (2.65%) Computer Science Degree
7 19 (2.51%) CCNA
7 19 (2.51%) Cisco Certification
8 16 (2.12%) MCSE
9 7 (0.93%) DV Cleared
10 5 (0.66%) BPSS Clearance
10 5 (0.66%) ITIL Certification
10 5 (0.66%) Microsoft Certified Professional
11 4 (0.53%) DBS Check
12 1 (0.13%) Azure Certification
12 1 (0.13%) MCSA
Quality Assurance & Compliance
1 50 (6.61%) SLA
2 8 (1.06%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.40%) Cyber Essentials
4 3 (0.40%) GDPR
4 3 (0.40%) PMO
4 3 (0.40%) Sarbanes-Oxley
5 1 (0.13%) Actionable Recommendations
5 1 (0.13%) GxP
5 1 (0.13%) ITGC
5 1 (0.13%) PCI DSS
System Software
1 273 (36.11%) Active Directory
2 12 (1.59%) VMware Infrastructure
3 11 (1.46%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.26%) vSphere
6 1 (0.13%) Virtual Desktop
Systems Management
1 95 (12.57%) Microsoft Intune
2 29 (3.84%) SCCM
3 21 (2.78%) Jamf Pro
4 7 (0.93%) ServiceCenter
5 4 (0.53%) Clonezilla
6 3 (0.40%) Active Directory Federation Services
7 2 (0.26%) PaperCut
7 2 (0.26%) Single Sign-On
8 1 (0.13%) AirWatch
8 1 (0.13%) Dell DRAC
8 1 (0.13%) vCenter Server
8 1 (0.13%) WSUS
Vendors
1 374 (49.47%) Microsoft
2 102 (13.49%) ServiceNow
3 30 (3.97%) Apple
4 26 (3.44%) Dell
5 16 (2.12%) VMware
6 15 (1.98%) HP
7 11 (1.46%) Meraki
8 10 (1.32%) Avaya
8 10 (1.32%) Mitel
9 9 (1.19%) Remedy
10 8 (1.06%) Google
10 8 (1.06%) Lotus
11 7 (0.93%) Cisco
12 6 (0.79%) Citrix
12 6 (0.79%) Samsung
13 5 (0.66%) Siemens
14 4 (0.53%) Autodesk
14 4 (0.53%) Bloomberg
14 4 (0.53%) Oracle
15 3 (0.40%) Bomgar