IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 3 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
3 Sep 2026
Same period 2025 Same period 2024
Rank 202 184 247
Rank change year-on-year -18 +63 -2
Contract jobs requiring an IT Support 767 518 365
As % of all contract jobs in the UK 1.43% 1.59% 0.95%
As % of the Job Titles category 1.55% 1.75% 1.02%
Number of daily rates quoted 386 247 209
10th Percentile £150 £135 £125
25th Percentile £164 £153 £151
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -5.00%
75th Percentile £250 £250 £238
90th Percentile £320 £413 £325
UK excluding London median daily rate £200 £188 £180
% change year-on-year +6.67% +4.17% -5.26%
Number of hourly rates quoted 185 128 55
10th Percentile £13.25 £13.00 £11.52
25th Percentile £15.50 £13.75 £14.85
Median hourly rate £17.73 £18.00 £20.00
Median % change year-on-year -1.53% -10.00% +2.56%
75th Percentile £20.51 £22.08 £23.99
90th Percentile £25.45 £25.15 £24.67
UK excluding London median hourly rate £17.72 £16.67 £17.32
% change year-on-year +6.35% -3.75% -8.87%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 49,563 29,654 35,643
% of contract IT jobs with a recognized job title 92.43% 91.23% 93.09%
Number of daily rates quoted 29,606 18,697 22,460
10th Percentile £325 £280 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -1.69%
75th Percentile £625 £623 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,581 1,558 1,825
10th Percentile £14.90 £13.68 £14.16
25th Percentile £20.50 £17.02 £20.00
Median hourly rate £42.25 £25.15 £43.00
Median % change year-on-year +67.99% -41.51% +1.18%
75th Percentile £67.84 £53.83 £65.00
90th Percentile £78.75 £71.00 £75.00
UK excluding London median hourly rate £42.50 £25.15 £43.95
% change year-on-year +68.99% -42.78% +11.13%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 3 September 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 3 September 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 3 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -15 666 £200 - 370
UK excluding London -19 579 £200 +6.67% 337
London -28 165 £218 -3.33% 95
South East -23 145 £211 +5.63% 98
North of England -23 135 £190 +18.75% 58
Work from Home -16 101 £233 -2.11% 73
North West +1 95 £190 -7.32% 24
East of England +14 93 £190 +11.11% 51
Midlands -26 73 £185 -7.50% 69
South West -37 54 £225 +7.14% 37
Scotland +5 53 £205 +22.39% 22
Yorkshire -50 38 £145 -3.33% 27
East Midlands -6 36 £200 +17.65% 29
West Midlands -38 36 £180 -10.00% 40
Wales -17 16 £200 +7.24% 7
Northern Ireland -7 10 - - 6
North East -46 2 £188 - 8

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 3 September 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 437 (56.98%) Windows
2 435 (56.71%) Microsoft
3 389 (50.72%) Microsoft 365
4 315 (41.07%) Customer Service
5 287 (37.42%) Active Directory
6 225 (29.34%) Problem-Solving
7 173 (22.56%) Windows 10
8 171 (22.29%) ITIL
9 115 (14.99%) ServiceNow
10 114 (14.86%) Microsoft Intune
11 112 (14.60%) Azure
12 110 (14.34%) ITSM
13 103 (13.43%) SharePoint
14 82 (10.69%) Entra ID
15 72 (9.39%) VPN
16 71 (9.26%) Degree
17 65 (8.47%) Microsoft Office
18 59 (7.69%) Service Delivery
19 57 (7.43%) Apple iOS
19 57 (7.43%) Security Cleared
20 55 (7.17%) User Experience
21 52 (6.78%) Mac OS
21 52 (6.78%) Microsoft Exchange
21 52 (6.78%) OneDrive
21 52 (6.78%) Service Management
22 51 (6.65%) Asset Management
22 51 (6.65%) TCP/IP
23 49 (6.39%) Continuous Improvement
23 49 (6.39%) SLA
24 48 (6.26%) DNS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 103 (13.43%) SharePoint
2 52 (6.78%) Microsoft Exchange
3 13 (1.69%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 65 (8.47%) Microsoft Office
2 16 (2.09%) Microsoft Excel
3 8 (1.04%) Microsoft PowerPoint
4 3 (0.39%) MS Visio
5 2 (0.26%) Acrobat
5 2 (0.26%) Chatbot
Business Applications
1 7 (0.91%) Remedy ITSM
2 3 (0.39%) HFM
3 2 (0.26%) NetSuite
Cloud Services
1 389 (50.72%) Microsoft 365
2 112 (14.60%) Azure
3 82 (10.69%) Entra ID
4 52 (6.78%) OneDrive
5 17 (2.22%) AWS
6 9 (1.17%) SaaS
7 7 (0.91%) Google Workspace
8 6 (0.78%) Azure DevOps
9 4 (0.52%) IaaS
9 4 (0.52%) Mimecast
10 2 (0.26%) AWS Direct Connect
10 2 (0.26%) Azure ExpressRoute
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Power Platform
10 2 (0.26%) PowerApps
11 1 (0.13%) AWS CloudFormation
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Slack
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 72 (9.39%) VPN
2 51 (6.65%) TCP/IP
3 48 (6.26%) DNS
4 46 (6.00%) Wi-Fi
5 43 (5.61%) DHCP
6 37 (4.82%) LAN
7 35 (4.56%) WAN
8 22 (2.87%) Firewall
9 10 (1.30%) Network Security
10 9 (1.17%) SAN
10 9 (1.17%) VLAN
11 8 (1.04%) Internet
11 8 (1.04%) Wireless
12 7 (0.91%) VoIP
13 5 (0.65%) IP Telephony
13 5 (0.65%) PSTN
13 5 (0.65%) WLAN
14 4 (0.52%) NGFW
14 4 (0.52%) Remote Desktop
15 3 (0.39%) SD-WAN
Database & Business Intelligence
1 2 (0.26%) SQL Server
2 1 (0.13%) Power BI
Development Applications
1 38 (4.95%) JIRA
2 4 (0.52%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 398 (51.89%) Social Skills
2 91 (11.86%) Analytical Skills
3 53 (6.91%) Finance
4 38 (4.95%) Manufacturing
5 28 (3.65%) Organisational Skills
6 19 (2.48%) Inclusion and Diversity
7 16 (2.09%) Legal
7 16 (2.09%) Retail
8 14 (1.83%) Telecoms
9 13 (1.69%) Public Sector
10 12 (1.56%) Banking
11 9 (1.17%) Law
12 8 (1.04%) Marketing
13 4 (0.52%) Back Office
13 4 (0.52%) Local Government
13 4 (0.52%) Multimedia
14 3 (0.39%) Pharmaceutical
15 2 (0.26%) Billing
15 2 (0.26%) Documentation Skills
15 2 (0.26%) Front Office
Libraries, Frameworks & Software Standards
1 5 (0.65%) CSS
2 3 (0.39%) Oracle Fusion
3 2 (0.26%) ODBC
4 1 (0.13%) Terraform
Miscellaneous
1 109 (14.21%) Onboarding
2 34 (4.43%) Driving Licence
3 31 (4.04%) Video Conferencing
4 29 (3.78%) Data Centre
5 17 (2.22%) Analytical Mindset
6 13 (1.69%) Blackberry
7 11 (1.43%) Self-Motivation
8 9 (1.17%) Operational Technology
9 8 (1.04%) CMDB
9 8 (1.04%) iPad
10 7 (0.91%) Enterprise Software
10 7 (0.91%) iPhone
11 6 (0.78%) Digital Signage
11 6 (0.78%) EPoS
12 5 (0.65%) Smartphone
13 4 (0.52%) CCTV
13 4 (0.52%) Mobile App
13 4 (0.52%) Virtual Team
14 2 (0.26%) BYOD
14 2 (0.26%) Housing Association
Operating Systems
1 437 (56.98%) Windows
2 173 (22.56%) Windows 10
3 57 (7.43%) Apple iOS
4 52 (6.78%) Mac OS
5 33 (4.30%) Windows Server
6 31 (4.04%) Android
7 7 (0.91%) Linux
8 3 (0.39%) Windows 7
9 2 (0.26%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 315 (41.07%) Customer Service
2 225 (29.34%) Problem-Solving
3 171 (22.29%) ITIL
4 110 (14.34%) ITSM
5 59 (7.69%) Service Delivery
6 55 (7.17%) User Experience
7 52 (6.78%) Service Management
8 51 (6.65%) Asset Management
9 49 (6.39%) Continuous Improvement
10 42 (5.48%) Migration
11 27 (3.52%) Computer Science
11 27 (3.52%) Data Protection
11 27 (3.52%) Inventory Management
12 24 (3.13%) Incident Management
13 23 (3.00%) Customer Experience
13 23 (3.00%) Stakeholder Management
14 22 (2.87%) Time Management
15 21 (2.74%) Root Cause Analysis
16 19 (2.48%) Break/Fix
17 18 (2.35%) Mobile Device Management
Programming Languages
1 24 (3.13%) PowerShell
2 17 (2.22%) SQL
3 6 (0.78%) C#
4 4 (0.52%) Python
5 2 (0.26%) Java
5 2 (0.26%) JavaScript
5 2 (0.26%) T-SQL
Qualifications
1 71 (9.26%) Degree
2 57 (7.43%) Security Cleared
3 48 (6.26%) SC Cleared
4 34 (4.43%) A+ Certification
5 32 (4.17%) Microsoft Certification
6 25 (3.26%) Computer Science Degree
7 22 (2.87%) Network+ Certification
8 13 (1.69%) ITIL Foundation Certificate
9 11 (1.43%) DBS Check
10 10 (1.30%) BPSS Clearance
11 9 (1.17%) CCNA
11 9 (1.17%) Cisco Certification
11 9 (1.17%) MCSE
12 6 (0.78%) DV Cleared
13 5 (0.65%) ITIL Certification
13 5 (0.65%) Microsoft Certified Professional
14 2 (0.26%) MCITP
15 1 (0.13%) Azure Certification
15 1 (0.13%) HNC
15 1 (0.13%) MCSA
Quality Assurance & Compliance
1 49 (6.39%) SLA
2 8 (1.04%) ISO/IEC 27001
3 5 (0.65%) COBIT
4 3 (0.39%) Cyber Essentials
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 1 (0.13%) GxP
5 1 (0.13%) ITGC
5 1 (0.13%) NCSC
5 1 (0.13%) PCI DSS
System Software
1 287 (37.42%) Active Directory
2 16 (2.09%) VMware Infrastructure
3 12 (1.56%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 114 (14.86%) Microsoft Intune
2 43 (5.61%) SCCM
3 20 (2.61%) Jamf Pro
4 5 (0.65%) Single Sign-On
5 4 (0.52%) Clonezilla
6 3 (0.39%) WSUS
7 2 (0.26%) Ansible
7 2 (0.26%) PaperCut
8 1 (0.13%) AirWatch
8 1 (0.13%) Dell DRAC
8 1 (0.13%) Failover Clustering
8 1 (0.13%) Kubernetes
8 1 (0.13%) Microsoft Clustering
8 1 (0.13%) ServiceCenter
8 1 (0.13%) vCenter Server
Vendors
1 435 (56.71%) Microsoft
2 115 (14.99%) ServiceNow
3 38 (4.95%) Apple
4 20 (2.61%) VMware
5 14 (1.83%) Dell
6 13 (1.69%) Lotus
7 12 (1.56%) Cisco
8 11 (1.43%) Meraki
9 10 (1.30%) Palo Alto
10 9 (1.17%) Remedy
10 9 (1.17%) Samsung
11 8 (1.04%) Google
12 7 (0.91%) Avaya
12 7 (0.91%) Citrix
12 7 (0.91%) iManage
12 7 (0.91%) Mitel
13 6 (0.78%) Siemens
14 5 (0.65%) Bomgar
14 5 (0.65%) HP
15 4 (0.52%) Sophos