IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 1 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
1 Aug 2026
Same period 2025 Same period 2024
Rank 193 201 241
Rank change year-on-year +8 +40 +2
Contract jobs requiring an IT Support 762 465 392
As % of all contract jobs in the UK 1.43% 1.41% 0.99%
As % of the Job Titles category 1.54% 1.55% 1.07%
Number of daily rates quoted 346 232 257
10th Percentile £150 £138 £124
25th Percentile £163 £155 £150
Median daily rate (50th Percentile) £200 £200 £188
Median % change year-on-year - +6.67% -6.25%
75th Percentile £247 £250 £238
90th Percentile £373 £401 £325
UK excluding London median daily rate £200 £190 £180
% change year-on-year +5.26% +5.56% -5.26%
Number of hourly rates quoted 188 100 60
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.25 £14.89 £13.60
Median hourly rate £18.25 £18.51 £17.93
Median % change year-on-year -1.38% +3.24% -8.08%
75th Percentile £20.51 £23.00 £23.80
90th Percentile £25.23 £27.78 £24.26
UK excluding London median hourly rate £17.73 £18.00 £15.34
% change year-on-year -1.53% +17.34% -19.26%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 49,377 30,074 36,691
% of contract IT jobs with a recognized job title 92.62% 91.44% 93.00%
Number of daily rates quoted 29,758 19,109 23,758
10th Percentile £331 £281 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.33%
75th Percentile £625 £623 £638
90th Percentile £725 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,409 1,479 2,147
10th Percentile £15.25 £13.69 £14.13
25th Percentile £21.25 £17.30 £19.22
Median hourly rate £42.50 £25.15 £42.91
Median % change year-on-year +68.99% -41.39% +0.96%
75th Percentile £67.84 £54.88 £65.00
90th Percentile £80.00 £73.35 £75.00
UK excluding London median hourly rate £45.00 £25.15 £43.00
% change year-on-year +78.93% -41.51% +11.69%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 1 August 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 1 August 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 1 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -3 670 £200 - 305
UK excluding London -6 582 £200 +5.26% 297
London -23 165 £213 -5.56% 59
South East -2 156 £210 +5.00% 85
North of England -40 117 £189 +17.97% 69
East of England +21 110 £200 +16.96% 43
Work from Home -22 101 £213 -10.53% 61
North West -18 74 £190 -2.56% 31
Midlands -30 64 £185 +8.82% 46
South West -28 55 £225 +2.27% 30
Scotland +16 49 £178 +8.40% 20
Yorkshire -34 42 £145 -3.33% 31
West Midlands -53 32 £180 +5.88% 25
East Midlands -3 31 £200 +17.65% 21
Wales -5 21 £200 +5.26% 8
Northern Ireland -9 10 - - 5
North East -43 1 £175 - 7

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 1 August 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 405 (53.15%) Windows
2 402 (52.76%) Microsoft
3 359 (47.11%) Microsoft 365
4 280 (36.75%) Active Directory
5 272 (35.70%) Customer Service
6 196 (25.72%) Problem-Solving
7 168 (22.05%) ITIL
8 165 (21.65%) Windows 10
9 116 (15.22%) ServiceNow
10 114 (14.96%) Azure
11 104 (13.65%) Microsoft Intune
12 85 (11.15%) ITSM
13 84 (11.02%) SharePoint
14 76 (9.97%) VPN
15 75 (9.84%) Entra ID
16 62 (8.14%) Wi-Fi
17 59 (7.74%) Degree
17 59 (7.74%) JIRA
17 59 (7.74%) Microsoft Office
18 56 (7.35%) Service Delivery
19 49 (6.43%) DNS
20 47 (6.17%) DHCP
20 47 (6.17%) Security Cleared
21 46 (6.04%) Microsoft Exchange
22 45 (5.91%) User Experience
23 44 (5.77%) Apple iOS
24 42 (5.51%) Asset Management
25 41 (5.38%) SLA
26 40 (5.25%) Mac OS
26 40 (5.25%) OneDrive

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 84 (11.02%) SharePoint
2 46 (6.04%) Microsoft Exchange
3 13 (1.71%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 59 (7.74%) Microsoft Office
2 19 (2.49%) Microsoft Excel
3 8 (1.05%) Microsoft PowerPoint
4 2 (0.26%) Chatbot
4 2 (0.26%) Spreadsheet
5 1 (0.13%) Acrobat
Business Applications
1 11 (1.44%) Remedy ITSM
2 3 (0.39%) HFM
3 2 (0.26%) NetSuite
Cloud Services
1 359 (47.11%) Microsoft 365
2 114 (14.96%) Azure
3 75 (9.84%) Entra ID
4 40 (5.25%) OneDrive
5 20 (2.62%) Azure DevOps
6 13 (1.71%) AWS
7 7 (0.92%) Google Workspace
7 7 (0.92%) SaaS
8 4 (0.52%) IaaS
9 3 (0.39%) Mimecast
10 2 (0.26%) Azure Sentinel
11 1 (0.13%) Amazon EC2
11 1 (0.13%) Amazon S3
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Power Platform
11 1 (0.13%) PowerApps
11 1 (0.13%) Slack
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 76 (9.97%) VPN
2 62 (8.14%) Wi-Fi
3 49 (6.43%) DNS
4 47 (6.17%) DHCP
5 38 (4.99%) LAN
6 36 (4.72%) TCP/IP
7 27 (3.54%) WAN
8 22 (2.89%) Firewall
9 18 (2.36%) SAN
10 13 (1.71%) VLAN
11 10 (1.31%) Internet
12 8 (1.05%) Network Security
13 7 (0.92%) Wireless
13 7 (0.92%) WLAN
14 5 (0.66%) Remote Desktop
14 5 (0.66%) VoIP
15 4 (0.52%) NGFW
16 3 (0.39%) Skype
17 2 (0.26%) PABX
18 1 (0.13%) WebEx
Database & Business Intelligence
1 4 (0.52%) SQL Server
2 2 (0.26%) Oracle Database
3 1 (0.13%) Power BI
Development Applications
1 59 (7.74%) JIRA
2 6 (0.79%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 369 (48.43%) Social Skills
2 83 (10.89%) Analytical Skills
3 50 (6.56%) Finance
4 31 (4.07%) Manufacturing
4 31 (4.07%) Organisational Skills
5 21 (2.76%) Public Sector
6 19 (2.49%) Inclusion and Diversity
7 17 (2.23%) Banking
8 13 (1.71%) Legal
9 12 (1.57%) Law
9 12 (1.57%) Retail
10 9 (1.18%) Telecoms
11 8 (1.05%) Marketing
12 6 (0.79%) Documentation Skills
13 4 (0.52%) Back Office
13 4 (0.52%) Local Government
14 3 (0.39%) Billing
14 3 (0.39%) Front Office
15 1 (0.13%) Investment Banking
15 1 (0.13%) Italian Language
Libraries, Frameworks & Software Standards
1 7 (0.92%) CSS
2 3 (0.39%) Oracle Fusion
2 3 (0.39%) X-Windows
3 2 (0.26%) .NET
3 2 (0.26%) .NET Core
3 2 (0.26%) .NET Framework
3 2 (0.26%) HTML
3 2 (0.26%) ODBC
3 2 (0.26%) React
Miscellaneous
1 93 (12.20%) Onboarding
2 29 (3.81%) Data Centre
2 29 (3.81%) Driving Licence
3 22 (2.89%) Analytical Mindset
3 22 (2.89%) Video Conferencing
4 18 (2.36%) Self-Motivation
5 13 (1.71%) Blackberry
6 9 (1.18%) iPad
6 9 (1.18%) Operational Technology
7 8 (1.05%) Enterprise Software
7 8 (1.05%) iPhone
8 6 (0.79%) Virtual Team
9 4 (0.52%) CCTV
9 4 (0.52%) Mobile App
10 3 (0.39%) Housing Association
10 3 (0.39%) Legacy Systems
10 3 (0.39%) Smartphone
11 2 (0.26%) BYOD
11 2 (0.26%) Digital Signage
11 2 (0.26%) Greenfield Project
Operating Systems
1 405 (53.15%) Windows
2 165 (21.65%) Windows 10
3 44 (5.77%) Apple iOS
4 40 (5.25%) Mac OS
5 28 (3.67%) Windows Server
6 24 (3.15%) Android
7 6 (0.79%) Linux
8 4 (0.52%) Windows 7
9 3 (0.39%) Mac OS X
9 3 (0.39%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2016
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 272 (35.70%) Customer Service
2 196 (25.72%) Problem-Solving
3 168 (22.05%) ITIL
4 85 (11.15%) ITSM
5 56 (7.35%) Service Delivery
6 45 (5.91%) User Experience
7 42 (5.51%) Asset Management
8 38 (4.99%) Continuous Improvement
9 36 (4.72%) Migration
10 32 (4.20%) Service Management
11 27 (3.54%) Data Protection
12 25 (3.28%) Time Management
13 24 (3.15%) Change Management
13 24 (3.15%) Computer Science
14 22 (2.89%) Break/Fix
15 21 (2.76%) DevOps
15 21 (2.76%) Problem Management
16 20 (2.62%) Incident Management
17 18 (2.36%) Inventory Management
18 17 (2.23%) Root Cause Analysis
Programming Languages
1 26 (3.41%) PowerShell
1 26 (3.41%) SQL
2 20 (2.62%) C#
3 2 (0.26%) Python
3 2 (0.26%) T-SQL
3 2 (0.26%) TypeScript
Qualifications
1 59 (7.74%) Degree
2 47 (6.17%) Security Cleared
3 39 (5.12%) Microsoft Certification
4 38 (4.99%) SC Cleared
5 33 (4.33%) A+ Certification
6 29 (3.81%) Network+ Certification
7 22 (2.89%) Computer Science Degree
8 17 (2.23%) CCNA
8 17 (2.23%) Cisco Certification
8 17 (2.23%) MCSE
9 8 (1.05%) BPSS Clearance
10 7 (0.92%) DV Cleared
11 5 (0.66%) ITIL Certification
11 5 (0.66%) Microsoft Certified Professional
12 4 (0.52%) DBS Check
13 1 (0.13%) Azure Certification
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 41 (5.38%) SLA
2 8 (1.05%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.39%) Cyber Essentials
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 1 (0.13%) GxP
5 1 (0.13%) ITGC
5 1 (0.13%) NCSC
5 1 (0.13%) PCI DSS
System Software
1 280 (36.75%) Active Directory
2 14 (1.84%) VMware Infrastructure
3 11 (1.44%) Hyper-V
4 3 (0.39%) Virtual Machines
5 1 (0.13%) Virtual Desktop
5 1 (0.13%) vSphere
Systems Management
1 104 (13.65%) Microsoft Intune
2 32 (4.20%) SCCM
3 19 (2.49%) Jamf Pro
4 4 (0.52%) Clonezilla
5 3 (0.39%) ServiceCenter
5 3 (0.39%) Single Sign-On
6 2 (0.26%) PaperCut
7 1 (0.13%) Active Directory Federation Services
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) vCenter Server
Vendors
1 402 (52.76%) Microsoft
2 116 (15.22%) ServiceNow
3 32 (4.20%) Apple
4 24 (3.15%) Dell
5 21 (2.76%) VMware
6 16 (2.10%) Meraki
7 13 (1.71%) Lotus
7 13 (1.71%) Remedy
8 12 (1.57%) Avaya
8 12 (1.57%) Mitel
9 10 (1.31%) Cisco
10 8 (1.05%) HP
10 8 (1.05%) Palo Alto
11 7 (0.92%) Google
12 6 (0.79%) Citrix
12 6 (0.79%) Samsung
12 6 (0.79%) Siemens
13 5 (0.66%) Bomgar
13 5 (0.66%) Oracle
14 4 (0.52%) Autodesk