IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 23 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
23 Apr 2026
Same period 2025 Same period 2024
Rank 170 254 198
Rank change year-on-year +84 -56 +26
Contract jobs requiring an IT Support 741 301 520
As % of all contract jobs in the UK 1.60% 1.02% 1.19%
As % of the Job Titles category 1.73% 1.10% 1.28%
Number of daily rates quoted 343 158 333
10th Percentile £147 £150 £132
25th Percentile £163 £180 £150
Median daily rate (50th Percentile) £200 £220 £200
Median % change year-on-year -9.09% +10.00% +6.38%
75th Percentile £238 £288 £244
90th Percentile £340 £413 £321
UK excluding London median daily rate £190 £200 £190
% change year-on-year -5.00% +5.26% +8.57%
Number of hourly rates quoted 166 47 117
10th Percentile £12.95 £15.11 £10.95
25th Percentile £15.57 £17.78 £12.00
Median hourly rate £18.50 £18.75 £15.46
Median % change year-on-year -1.33% +21.28% -16.43%
75th Percentile £20.79 £24.42 £22.00
90th Percentile £23.75 £35.06 £25.00
UK excluding London median hourly rate £18.50 £18.31 £13.60
% change year-on-year +1.07% +34.60% -26.49%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 42,836 27,359 40,556
% of contract IT jobs with a recognized job title 92.28% 92.64% 92.76%
Number of daily rates quoted 26,486 17,911 26,489
10th Percentile £313 £300 £275
25th Percentile £413 £406 £409
Median daily rate (50th Percentile) £500 £515 £525
Median % change year-on-year -2.91% -1.90% -2.78%
75th Percentile £613 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £488 £475 £490
% change year-on-year +2.63% -3.06% -2.00%
Number of hourly rates quoted 2,746 1,013 2,627
10th Percentile £15.00 £14.44 £12.86
25th Percentile £20.35 £18.51 £16.25
Median hourly rate £42.50 £30.00 £35.00
Median % change year-on-year +41.67% -14.29% -22.22%
75th Percentile £65.60 £63.00 £60.00
90th Percentile £77.75 £75.00 £72.50
UK excluding London median hourly rate £44.00 £28.88 £37.18
% change year-on-year +52.38% -22.34% -12.52%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 23 April 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 23 April 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 23 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +74 651 £200 -9.09% 290
UK excluding London +58 577 £190 -5.00% 301
North of England +16 150 £175 -12.50% 53
London +10 146 £200 -15.79% 31
East of England +49 137 £203 +12.50% 49
South East +4 104 £205 -31.67% 79
North West +21 90 £173 -13.75% 29
Midlands -22 72 £194 +29.00% 48
Work from Home -24 62 £196 -21.50% 41
Scotland +35 45 £250 +25.00% 14
Yorkshire -31 44 £205 -2.38% 19
East Midlands -4 41 £200 +14.00% 24
South West -23 41 £170 -22.73% 48
West Midlands -51 30 £180 +20.00% 24
Wales 0 23 £160 -15.79% 9
North East -7 16 £125 - 6
Northern Ireland +1 5 - - 9

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 23 April 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 373 (50.34%) Windows
2 368 (49.66%) Microsoft
3 319 (43.05%) Microsoft 365
4 265 (35.76%) Active Directory
5 252 (34.01%) Customer Service
6 145 (19.57%) Windows 10
7 127 (17.14%) Problem-Solving
8 123 (16.60%) ITIL
9 84 (11.34%) ServiceNow
10 80 (10.80%) Azure
10 80 (10.80%) Wi-Fi
11 69 (9.31%) SLA
12 62 (8.37%) Entra ID
12 62 (8.37%) Microsoft Intune
12 62 (8.37%) Time Management
13 60 (8.10%) Microsoft Office
14 56 (7.56%) ITSM
14 56 (7.56%) Security Cleared
15 54 (7.29%) VPN
16 50 (6.75%) JIRA
16 50 (6.75%) SC Cleared
17 47 (6.34%) Android
18 46 (6.21%) Asset Management
19 44 (5.94%) DNS
19 44 (5.94%) SharePoint
20 43 (5.80%) DHCP
20 43 (5.80%) LAN
21 42 (5.67%) Degree
22 37 (4.99%) Microsoft Exchange
23 36 (4.86%) Windows Server

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (5.94%) SharePoint
2 37 (4.99%) Microsoft Exchange
3 3 (0.40%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 60 (8.10%) Microsoft Office
2 31 (4.18%) Spreadsheet
3 17 (2.29%) Microsoft Excel
4 5 (0.67%) Microsoft PowerPoint
5 1 (0.13%) Chatbot
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.35%) Remedy ITSM
2 2 (0.27%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 319 (43.05%) Microsoft 365
2 80 (10.80%) Azure
3 62 (8.37%) Entra ID
4 23 (3.10%) Azure DevOps
4 23 (3.10%) Google Workspace
5 20 (2.70%) OneDrive
6 10 (1.35%) SaaS
7 3 (0.40%) IaaS
8 2 (0.27%) Azure Sentinel
8 2 (0.27%) PaaS
8 2 (0.27%) Power Platform
8 2 (0.27%) PowerApps
8 2 (0.27%) Slack
9 1 (0.13%) Adobe Creative Cloud
9 1 (0.13%) Amazon EC2
9 1 (0.13%) Amazon S3
9 1 (0.13%) AWS
9 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 80 (10.80%) Wi-Fi
2 54 (7.29%) VPN
3 44 (5.94%) DNS
4 43 (5.80%) DHCP
4 43 (5.80%) LAN
5 27 (3.64%) Firewall
6 24 (3.24%) TCP/IP
6 24 (3.24%) WAN
7 19 (2.56%) Wireless
8 16 (2.16%) SAN
9 13 (1.75%) VLAN
10 12 (1.62%) Network Security
11 11 (1.48%) Skype
12 9 (1.21%) VoIP
13 8 (1.08%) Cisco IOS
14 7 (0.94%) Internet
15 6 (0.81%) Remote Desktop
15 6 (0.81%) WLAN
16 3 (0.40%) DMZ
16 3 (0.40%) Unified Communications
Database & Business Intelligence
1 4 (0.54%) Oracle Database
1 4 (0.54%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 50 (6.75%) JIRA
2 6 (0.81%) Git
3 3 (0.40%) Chocolatey
4 1 (0.13%) Tricentis qTest
General
1 362 (48.85%) Social Skills
2 49 (6.61%) Finance
3 47 (6.34%) Manufacturing
4 45 (6.07%) Organisational Skills
5 43 (5.80%) Analytical Skills
6 28 (3.78%) Public Sector
7 20 (2.70%) Telecoms
8 19 (2.56%) Banking
9 17 (2.29%) Inclusion and Diversity
10 13 (1.75%) Law
11 12 (1.62%) Marketing
12 11 (1.48%) Electronics
13 10 (1.35%) Documentation Skills
14 7 (0.94%) Pharmaceutical
15 6 (0.81%) Front Office
16 5 (0.67%) Legal
16 5 (0.67%) Local Government
17 3 (0.40%) Investment Banking
18 2 (0.27%) Billing
18 2 (0.27%) Retail
Libraries, Frameworks & Software Standards
1 6 (0.81%) X-Windows
2 5 (0.67%) CSS
3 4 (0.54%) .NET
3 4 (0.54%) .NET Core
3 4 (0.54%) .NET Framework
3 4 (0.54%) HTML
3 4 (0.54%) React
4 2 (0.27%) Microsoft Graph
4 2 (0.27%) Web Services
Miscellaneous
1 78 (10.53%) Onboarding
2 31 (4.18%) Driving Licence
3 21 (2.83%) Self-Motivation
4 20 (2.70%) Data Centre
5 15 (2.02%) Enterprise Software
6 14 (1.89%) Analytical Mindset
7 11 (1.48%) Virtual Team
8 9 (1.21%) NHS
9 8 (1.08%) iPhone
9 8 (1.08%) Mobile App
10 7 (0.94%) Smartphone
10 7 (0.94%) Video Conferencing
11 5 (0.67%) Legacy Systems
11 5 (0.67%) Life Science
11 5 (0.67%) Management Information System
12 4 (0.54%) Greenfield Project
13 3 (0.40%) Educational Technology
14 2 (0.27%) Housing Association
14 2 (0.27%) IoT
14 2 (0.27%) iPad
Operating Systems
1 373 (50.34%) Windows
2 145 (19.57%) Windows 10
3 47 (6.34%) Android
4 36 (4.86%) Windows Server
5 35 (4.72%) Apple iOS
6 31 (4.18%) Mac OS
7 21 (2.83%) Linux
8 7 (0.94%) Mac OS X
8 7 (0.94%) Windows 7
9 4 (0.54%) Windows 8
9 4 (0.54%) Windows Server 2016
9 4 (0.54%) Windows Server 2019
10 2 (0.27%) Windows Server 2003
10 2 (0.27%) Windows Server 2012
11 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 252 (34.01%) Customer Service
2 127 (17.14%) Problem-Solving
3 123 (16.60%) ITIL
4 62 (8.37%) Time Management
5 56 (7.56%) ITSM
6 46 (6.21%) Asset Management
7 35 (4.72%) User Experience
8 33 (4.45%) Service Delivery
9 32 (4.32%) Migration
10 28 (3.78%) Change Management
10 28 (3.78%) Service Management
11 24 (3.24%) Continuous Improvement
11 24 (3.24%) DevOps
12 22 (2.97%) Break/Fix
12 22 (2.97%) Cybersecurity
13 21 (2.83%) Problem Management
13 21 (2.83%) Process Improvement
14 20 (2.70%) Computer Science
15 19 (2.56%) Inventory Management
16 18 (2.43%) Logistics
Programming Languages
1 23 (3.10%) C#
2 22 (2.97%) PowerShell
3 21 (2.83%) SQL
4 6 (0.81%) Python
5 4 (0.54%) TypeScript
Qualifications
1 56 (7.56%) Security Cleared
2 50 (6.75%) SC Cleared
3 42 (5.67%) Degree
4 32 (4.32%) A+ Certification
5 31 (4.18%) Microsoft Certification
6 22 (2.97%) Network+ Certification
7 17 (2.29%) CCNA
7 17 (2.29%) Cisco Certification
8 16 (2.16%) MCSE
9 11 (1.48%) DV Cleared
10 10 (1.35%) Computer Science Degree
10 10 (1.35%) ITIL Certification
11 4 (0.54%) HND
12 3 (0.40%) HNC
13 2 (0.27%) DBS Check
13 2 (0.27%) Microsoft Certified Professional
14 1 (0.13%) ITIL Foundation Certificate
14 1 (0.13%) MCSA
14 1 (0.13%) PMI Certification
14 1 (0.13%) PMP
Quality Assurance & Compliance
1 69 (9.31%) SLA
2 6 (0.81%) Cyber Essentials
2 6 (0.81%) PMO
3 2 (0.27%) ISO/IEC 27001
4 1 (0.13%) Actionable Recommendations
4 1 (0.13%) GDPR
4 1 (0.13%) GxP
4 1 (0.13%) ITGC
System Software
1 265 (35.76%) Active Directory
2 12 (1.62%) VMware Infrastructure
3 10 (1.35%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.27%) vSphere
Systems Management
1 62 (8.37%) Microsoft Intune
2 35 (4.72%) SCCM
3 15 (2.02%) Jamf Pro
4 9 (1.21%) ServiceCenter
5 3 (0.40%) Active Directory Federation Services
5 3 (0.40%) WSUS
6 2 (0.27%) PaperCut
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Single Sign-On
7 1 (0.13%) vCenter Server
Vendors
1 368 (49.66%) Microsoft
2 84 (11.34%) ServiceNow
3 34 (4.59%) Dell
4 29 (3.91%) Apple
5 24 (3.24%) Cisco
5 24 (3.24%) HP
6 17 (2.29%) VMware
7 16 (2.16%) Google
8 12 (1.62%) SAP
9 11 (1.48%) Remedy
10 8 (1.08%) Avaya
10 8 (1.08%) Meraki
10 8 (1.08%) Mitel
11 7 (0.94%) Autodesk
11 7 (0.94%) Citrix
11 7 (0.94%) SOTI
12 5 (0.67%) Bloomberg
12 5 (0.67%) Oracle
13 4 (0.54%) Barracuda Networks
13 4 (0.54%) Palo Alto