IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 21 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
21 Apr 2026
Same period 2025 Same period 2024
Rank 162 259 198
Rank change year-on-year +97 -61 +27
Contract jobs requiring an IT Support 751 291 517
As % of all contract jobs in the UK 1.62% 0.99% 1.19%
As % of the Job Titles category 1.76% 1.07% 1.28%
Number of daily rates quoted 350 157 332
10th Percentile £146 £150 £132
25th Percentile £163 £180 £150
Median daily rate (50th Percentile) £200 £220 £200
Median % change year-on-year -9.32% +10.00% +5.82%
75th Percentile £238 £288 £244
90th Percentile £338 £413 £305
UK excluding London median daily rate £190 £200 £190
% change year-on-year -5.00% +5.26% +8.57%
Number of hourly rates quoted 169 44 116
10th Percentile £12.78 £16.75 £10.95
25th Percentile £15.50 £18.13 £12.00
Median hourly rate £18.50 £21.11 £15.44
Median % change year-on-year -12.34% +36.69% -16.54%
75th Percentile £20.79 £26.84 £22.00
90th Percentile £23.75 £35.62 £25.00
UK excluding London median hourly rate £18.50 £18.50 £13.60
% change year-on-year - +36.03% -26.49%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 42,695 27,272 40,291
% of contract IT jobs with a recognized job title 92.26% 92.61% 92.77%
Number of daily rates quoted 26,420 17,879 26,298
10th Percentile £313 £300 £275
25th Percentile £413 £406 £409
Median daily rate (50th Percentile) £500 £515 £525
Median % change year-on-year -2.91% -1.90% -2.78%
75th Percentile £613 £625 £638
90th Percentile £725 £738 £748
UK excluding London median daily rate £488 £475 £493
% change year-on-year +2.63% -3.65% -1.40%
Number of hourly rates quoted 2,730 998 2,613
10th Percentile £15.00 £14.50 £12.86
25th Percentile £20.35 £19.00 £16.25
Median hourly rate £42.00 £30.45 £35.00
Median % change year-on-year +37.93% -13.00% -22.22%
75th Percentile £65.60 £63.75 £60.00
90th Percentile £77.50 £75.33 £72.50
UK excluding London median hourly rate £43.61 £29.80 £36.50
% change year-on-year +46.34% -18.36% -15.12%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 21 April 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 21 April 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 21 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +83 664 £200 -9.09% 316
UK excluding London +60 587 £190 -5.00% 336
North of England +20 154 £175 -12.50% 65
London -1 147 £200 -15.79% 35
East of England +44 137 £203 +12.50% 57
South East +14 110 £205 -31.67% 80
North West +14 92 £173 -13.75% 39
Midlands -27 71 £200 +33.00% 53
Work from Home -21 63 £196 -21.50% 48
Scotland +34 45 £250 +25.00% 22
South West -17 44 £150 -31.82% 45
Yorkshire -40 44 £205 -2.38% 20
East Midlands -4 41 £200 +14.00% 28
West Midlands -53 29 £178 +18.33% 25
Wales -1 22 £160 -15.79% 10
North East 0 18 £123 - 7
Northern Ireland 0 4 - - 10

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 21 April 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 379 (50.47%) Windows
2 374 (49.80%) Microsoft
3 320 (42.61%) Microsoft 365
4 266 (35.42%) Active Directory
5 257 (34.22%) Customer Service
6 146 (19.44%) Windows 10
7 127 (16.91%) Problem-Solving
8 124 (16.51%) ITIL
9 87 (11.58%) ServiceNow
10 82 (10.92%) Azure
11 80 (10.65%) Wi-Fi
12 70 (9.32%) SLA
13 68 (9.05%) Microsoft Intune
14 64 (8.52%) Entra ID
15 63 (8.39%) Time Management
16 62 (8.26%) Security Cleared
17 60 (7.99%) ITSM
17 60 (7.99%) Microsoft Office
18 56 (7.46%) SC Cleared
19 54 (7.19%) VPN
20 51 (6.79%) Asset Management
21 50 (6.66%) JIRA
22 49 (6.52%) Android
23 46 (6.13%) SharePoint
24 45 (5.99%) LAN
25 44 (5.86%) DNS
26 43 (5.73%) Degree
26 43 (5.73%) DHCP
27 37 (4.93%) Microsoft Exchange
28 36 (4.79%) Apple iOS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 46 (6.13%) SharePoint
2 37 (4.93%) Microsoft Exchange
3 3 (0.40%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 60 (7.99%) Microsoft Office
2 31 (4.13%) Spreadsheet
3 17 (2.26%) Microsoft Excel
4 5 (0.67%) Microsoft PowerPoint
5 1 (0.13%) Chatbot
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.33%) Remedy ITSM
2 2 (0.27%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 320 (42.61%) Microsoft 365
2 82 (10.92%) Azure
3 64 (8.52%) Entra ID
4 25 (3.33%) Google Workspace
5 23 (3.06%) Azure DevOps
6 20 (2.66%) OneDrive
7 10 (1.33%) SaaS
8 3 (0.40%) IaaS
9 2 (0.27%) Azure Sentinel
9 2 (0.27%) PaaS
9 2 (0.27%) Power Platform
9 2 (0.27%) PowerApps
9 2 (0.27%) Slack
10 1 (0.13%) Adobe Creative Cloud
10 1 (0.13%) Amazon EC2
10 1 (0.13%) Amazon S3
10 1 (0.13%) AWS
10 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 80 (10.65%) Wi-Fi
2 54 (7.19%) VPN
3 45 (5.99%) LAN
4 44 (5.86%) DNS
5 43 (5.73%) DHCP
6 27 (3.60%) Firewall
7 26 (3.46%) WAN
8 23 (3.06%) TCP/IP
9 19 (2.53%) Wireless
10 16 (2.13%) SAN
11 13 (1.73%) VLAN
12 12 (1.60%) Network Security
13 11 (1.46%) Skype
14 9 (1.20%) VoIP
15 8 (1.07%) Cisco IOS
16 7 (0.93%) Internet
17 6 (0.80%) Remote Desktop
17 6 (0.80%) WLAN
18 3 (0.40%) DMZ
18 3 (0.40%) Unified Communications
Database & Business Intelligence
1 4 (0.53%) Oracle Database
1 4 (0.53%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 50 (6.66%) JIRA
2 6 (0.80%) Git
3 3 (0.40%) Chocolatey
4 1 (0.13%) Tricentis qTest
General
1 365 (48.60%) Social Skills
2 50 (6.66%) Finance
3 49 (6.52%) Manufacturing
3 49 (6.52%) Organisational Skills
4 42 (5.59%) Analytical Skills
5 29 (3.86%) Public Sector
6 20 (2.66%) Telecoms
7 18 (2.40%) Banking
7 18 (2.40%) Inclusion and Diversity
8 13 (1.73%) Law
8 13 (1.73%) Marketing
9 12 (1.60%) Electronics
10 10 (1.33%) Documentation Skills
11 7 (0.93%) Pharmaceutical
12 6 (0.80%) Front Office
13 5 (0.67%) Legal
14 4 (0.53%) Local Government
15 3 (0.40%) Investment Banking
16 2 (0.27%) Japanese Language
16 2 (0.27%) Retail
Libraries, Frameworks & Software Standards
1 6 (0.80%) X-Windows
2 5 (0.67%) CSS
3 4 (0.53%) .NET
3 4 (0.53%) .NET Core
3 4 (0.53%) .NET Framework
3 4 (0.53%) HTML
3 4 (0.53%) React
4 2 (0.27%) Microsoft Graph
4 2 (0.27%) Web Services
Miscellaneous
1 78 (10.39%) Onboarding
2 31 (4.13%) Driving Licence
3 21 (2.80%) Self-Motivation
4 20 (2.66%) Data Centre
5 17 (2.26%) Enterprise Software
6 14 (1.86%) Analytical Mindset
7 11 (1.46%) Virtual Team
8 9 (1.20%) NHS
9 8 (1.07%) iPhone
9 8 (1.07%) Mobile App
9 8 (1.07%) Video Conferencing
10 7 (0.93%) Smartphone
11 6 (0.80%) Management Information System
12 5 (0.67%) Legacy Systems
12 5 (0.67%) Life Science
13 4 (0.53%) Greenfield Project
14 3 (0.40%) Educational Technology
15 2 (0.27%) Housing Association
15 2 (0.27%) IoT
15 2 (0.27%) Manufacturing Execution System
Operating Systems
1 379 (50.47%) Windows
2 146 (19.44%) Windows 10
3 49 (6.52%) Android
4 36 (4.79%) Apple iOS
5 35 (4.66%) Windows Server
6 33 (4.39%) Mac OS
7 23 (3.06%) Linux
8 7 (0.93%) Mac OS X
8 7 (0.93%) Windows 7
9 5 (0.67%) Windows Server 2016
10 4 (0.53%) Windows 8
10 4 (0.53%) Windows Server 2019
11 2 (0.27%) Windows Server 2003
11 2 (0.27%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 257 (34.22%) Customer Service
2 127 (16.91%) Problem-Solving
3 124 (16.51%) ITIL
4 63 (8.39%) Time Management
5 60 (7.99%) ITSM
6 51 (6.79%) Asset Management
7 36 (4.79%) User Experience
8 33 (4.39%) Migration
8 33 (4.39%) Service Delivery
9 29 (3.86%) Change Management
9 29 (3.86%) Service Management
10 26 (3.46%) Continuous Improvement
11 25 (3.33%) Cybersecurity
12 24 (3.20%) DevOps
13 22 (2.93%) Break/Fix
13 22 (2.93%) Problem Management
14 21 (2.80%) Process Improvement
15 19 (2.53%) Computer Science
16 18 (2.40%) Incident Management
16 18 (2.40%) Logistics
Programming Languages
1 23 (3.06%) C#
2 22 (2.93%) PowerShell
3 21 (2.80%) SQL
4 6 (0.80%) Python
5 4 (0.53%) TypeScript
Qualifications
1 62 (8.26%) Security Cleared
2 56 (7.46%) SC Cleared
3 43 (5.73%) Degree
4 32 (4.26%) A+ Certification
5 30 (3.99%) Microsoft Certification
6 21 (2.80%) Network+ Certification
7 17 (2.26%) CCNA
7 17 (2.26%) Cisco Certification
8 16 (2.13%) MCSE
9 11 (1.46%) DV Cleared
10 10 (1.33%) ITIL Certification
11 9 (1.20%) Computer Science Degree
12 4 (0.53%) HND
13 3 (0.40%) HNC
14 2 (0.27%) Microsoft Certified Professional
15 1 (0.13%) DBS Check
15 1 (0.13%) ITIL Foundation Certificate
15 1 (0.13%) MCSA
15 1 (0.13%) PMI Certification
15 1 (0.13%) PMP
Quality Assurance & Compliance
1 70 (9.32%) SLA
2 6 (0.80%) Cyber Essentials
2 6 (0.80%) PMO
3 2 (0.27%) ISO/IEC 27001
4 1 (0.13%) Actionable Recommendations
4 1 (0.13%) GDPR
4 1 (0.13%) GxP
4 1 (0.13%) ITGC
System Software
1 266 (35.42%) Active Directory
2 12 (1.60%) VMware Infrastructure
3 10 (1.33%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.27%) vSphere
Systems Management
1 68 (9.05%) Microsoft Intune
2 36 (4.79%) SCCM
3 18 (2.40%) Jamf Pro
4 9 (1.20%) ServiceCenter
5 3 (0.40%) Active Directory Federation Services
5 3 (0.40%) WSUS
6 2 (0.27%) PaperCut
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Single Sign-On
7 1 (0.13%) vCenter Server
Vendors
1 374 (49.80%) Microsoft
2 87 (11.58%) ServiceNow
3 34 (4.53%) Dell
4 29 (3.86%) Apple
5 24 (3.20%) Cisco
5 24 (3.20%) HP
6 17 (2.26%) VMware
7 16 (2.13%) Google
8 13 (1.73%) SAP
9 11 (1.46%) Remedy
10 8 (1.07%) Avaya
10 8 (1.07%) Meraki
10 8 (1.07%) Mitel
11 7 (0.93%) Autodesk
11 7 (0.93%) Citrix
11 7 (0.93%) SOTI
12 5 (0.67%) Bloomberg
12 5 (0.67%) Oracle
13 4 (0.53%) Barracuda Networks
13 4 (0.53%) Palo Alto