IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £185, according to job vacancies posted in the 6 months leading up to 7 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
7 Nov 2025
Same period 2024 Same period 2023
Rank 165 233 225
Rank change year-on-year +68 -8 +60
Contract jobs requiring an IT Support 626 389 520
As % of all contract jobs in the UK 1.79% 1.06% 1.11%
As % of the Job Titles category 1.97% 1.14% 1.19%
Number of daily rates quoted 349 195 333
10th Percentile £128 £125 £132
25th Percentile £153 £155 £158
Median daily rate (50th Percentile) £185 £190 £200
Median % change year-on-year -2.63% -5.00% -
75th Percentile £225 £238 £248
90th Percentile £288 £315 £338
UK excluding London median daily rate £175 £185 £190
% change year-on-year -5.41% -2.63% +2.70%
Number of hourly rates quoted 168 45 70
10th Percentile £12.60 £15.00 £14.23
25th Percentile £13.75 £18.19 £16.35
Median hourly rate £18.00 £23.59 £19.50
Median % change year-on-year -23.70% +20.97% +14.71%
75th Percentile £21.39 £24.18 £23.94
90th Percentile £24.15 £27.00 £28.75
UK excluding London median hourly rate £16.67 £21.50 £19.50
% change year-on-year -22.49% +10.26% +15.21%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 31,779 34,114 43,832
% of contract IT jobs with a recognized job title 90.90% 92.88% 93.80%
Number of daily rates quoted 20,168 20,586 29,825
10th Percentile £278 £300 £298
25th Percentile £402 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £625 £638 £650
90th Percentile £725 £738 £743
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,814 1,278 1,528
10th Percentile £14.06 £15.09 £14.98
25th Percentile £17.69 £20.20 £19.06
Median hourly rate £25.15 £37.00 £44.75
Median % change year-on-year -32.03% -17.32% +54.84%
75th Percentile £51.19 £65.00 £65.00
90th Percentile £69.65 £73.75 £77.50
UK excluding London median hourly rate £25.15 £36.00 £44.50
% change year-on-year -30.14% -19.10% +85.42%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 7 November 2025.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 7 November 2025.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 7 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +67 554 £185 -3.90% 662
UK excluding London +44 496 £175 -5.41% 656
North of England +55 141 £175 +9.38% 132
South East +52 121 £188 -1.32% 240
London +20 119 £200 -4.76% 176
Work from Home +27 76 £190 -5.00% 186
South West +24 70 £186 -4.49% 58
North West +22 61 £175 +9.38% 74
Yorkshire +13 58 £183 +17.74% 32
East of England +10 54 £190 +10.95% 57
Midlands -30 51 £158 -4.55% 86
East Midlands -21 27 £158 -7.35% 40
Scotland +9 24 £200 +23.08% 73
West Midlands -38 24 £175 +6.06% 46
North East +8 22 £120 -38.46% 26
Wales +13 21 £170 +32.81% 23
Northern Ireland +5 21 £165 -10.81% 4

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 7 November 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 301 (48.08%) Windows
2 253 (40.42%) Microsoft
3 247 (39.46%) Microsoft 365
4 192 (30.67%) Customer Service
5 171 (27.32%) Active Directory
6 139 (22.20%) Windows 10
7 134 (21.41%) Problem-Solving
8 123 (19.65%) ITIL
9 110 (17.57%) Security Cleared
10 108 (17.25%) Microsoft Office
11 99 (15.81%) SC Cleared
12 78 (12.46%) ServiceNow
13 69 (11.02%) ITSM
14 65 (10.38%) Microsoft Intune
15 63 (10.06%) Business Intelligence
15 63 (10.06%) Degree
16 61 (9.74%) Asset Management
17 60 (9.58%) Android
18 58 (9.27%) Mac OS
19 55 (8.79%) Azure
19 55 (8.79%) Service Management
19 55 (8.79%) SharePoint
20 54 (8.63%) SAP
21 48 (7.67%) Programme Management
22 47 (7.51%) Cisco
22 47 (7.51%) Digital Marketing
23 45 (7.19%) Entra ID
23 45 (7.19%) SLA
24 43 (6.87%) Apple
25 42 (6.71%) Apple iOS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 55 (8.79%) SharePoint
2 32 (5.11%) Microsoft Exchange
3 3 (0.48%) Confluence
4 1 (0.16%) HCL Notes
4 1 (0.16%) IIS
4 1 (0.16%) Mule
4 1 (0.16%) Tomcat
Applications
1 108 (17.25%) Microsoft Office
2 23 (3.67%) Microsoft Excel
3 13 (2.08%) Spreadsheet
4 2 (0.32%) Microsoft PowerPoint
4 2 (0.32%) MS Visio
5 1 (0.16%) Acrobat
5 1 (0.16%) Adobe Creative Suite
5 1 (0.16%) Microsoft Project
Business Applications
1 5 (0.80%) assyst
2 3 (0.48%) Remedy ITSM
3 1 (0.16%) BondVision
3 1 (0.16%) Kondor
3 1 (0.16%) SystmOne
Cloud Services
1 247 (39.46%) Microsoft 365
2 55 (8.79%) Azure
3 45 (7.19%) Entra ID
4 32 (5.11%) Google Workspace
5 18 (2.88%) OneDrive
6 9 (1.44%) SaaS
7 7 (1.12%) Power Platform
8 6 (0.96%) Slack
9 2 (0.32%) AWS
10 1 (0.16%) ChatGPT
10 1 (0.16%) Dynamics 365
10 1 (0.16%) GCP
10 1 (0.16%) GitHub
10 1 (0.16%) IaaS
10 1 (0.16%) Microsoft Copilot
10 1 (0.16%) Mimecast
10 1 (0.16%) PaaS
Communications & Networking
1 42 (6.71%) DNS
2 35 (5.59%) TCP/IP
3 31 (4.95%) VPN
4 30 (4.79%) Wi-Fi
5 28 (4.47%) DHCP
5 28 (4.47%) Wireless
6 24 (3.83%) Firewall
7 20 (3.19%) LAN
8 16 (2.56%) WAN
9 10 (1.60%) Remote Desktop
10 9 (1.44%) Cisco IOS
10 9 (1.44%) Unified Communications
11 8 (1.28%) Network Security
12 7 (1.12%) PABX
12 7 (1.12%) Skype
12 7 (1.12%) VoIP
13 6 (0.96%) Internet
14 4 (0.64%) IP Telephony
15 1 (0.16%) SSH
15 1 (0.16%) VLAN
Database & Business Intelligence
1 5 (0.80%) Oracle Reports
2 4 (0.64%) Relational Database
3 2 (0.32%) MySQL
3 2 (0.32%) Power BI
3 2 (0.32%) RDBMS
3 2 (0.32%) SQL Server
4 1 (0.16%) Electronic Patient Records
Development Applications
1 7 (1.12%) JIRA
2 1 (0.16%) Hudson
2 1 (0.16%) Jenkins
2 1 (0.16%) Sonatype Nexus
General
1 296 (47.28%) Social Skills
2 87 (13.90%) Finance
3 81 (12.94%) Manufacturing
4 62 (9.90%) Organisational Skills
5 60 (9.58%) Public Sector
6 48 (7.67%) Telecoms
7 47 (7.51%) Electronics
7 47 (7.51%) Marketing
8 23 (3.67%) Analytical Skills
9 19 (3.04%) Banking
9 19 (3.04%) Inclusion and Diversity
10 11 (1.76%) Financial Institution
11 10 (1.60%) Investment Banking
12 9 (1.44%) Law
13 7 (1.12%) Aerospace
14 6 (0.96%) Legal
14 6 (0.96%) Local Government
14 6 (0.96%) Retail
15 5 (0.80%) Documentation Skills
16 3 (0.48%) Front Office
Libraries, Frameworks & Software Standards
1 2 (0.32%) Middleware
2 1 (0.16%) JSON
2 1 (0.16%) XML
Miscellaneous
1 33 (5.27%) Data Centre
2 24 (3.83%) Onboarding
3 22 (3.51%) Enterprise Software
4 21 (3.35%) Self-Motivation
5 19 (3.04%) Driving Licence
6 17 (2.72%) Management Information System
6 17 (2.72%) Video Conferencing
7 13 (2.08%) BYOD
8 12 (1.92%) Blackberry
8 12 (1.92%) iPhone
8 12 (1.92%) Smartphone
9 8 (1.28%) NHS
10 6 (0.96%) HTC Vive
10 6 (0.96%) Virtual Reality
11 5 (0.80%) Legacy Systems
11 5 (0.80%) Low-Code
11 5 (0.80%) Mobile App
11 5 (0.80%) Team-Oriented Environment
12 4 (0.64%) iPad
12 4 (0.64%) Operational Technology
Operating Systems
1 301 (48.08%) Windows
2 139 (22.20%) Windows 10
3 60 (9.58%) Android
4 58 (9.27%) Mac OS
5 42 (6.71%) Apple iOS
6 24 (3.83%) Linux
7 22 (3.51%) Windows Server
8 19 (3.04%) Windows Server 2016
9 11 (1.76%) Windows 7
10 8 (1.28%) Windows Server 2019
11 7 (1.12%) Windows Server 2003
11 7 (1.12%) Windows Server 2012
12 5 (0.80%) AIX
13 3 (0.48%) Unix
14 2 (0.32%) Mac OS X
14 2 (0.32%) Windows 8
15 1 (0.16%) VMS
15 1 (0.16%) Windows Server 2008
Processes & Methodologies
1 192 (30.67%) Customer Service
2 134 (21.41%) Problem-Solving
3 123 (19.65%) ITIL
4 69 (11.02%) ITSM
5 63 (10.06%) Business Intelligence
6 61 (9.74%) Asset Management
7 55 (8.79%) Service Management
8 48 (7.67%) Programme Management
9 47 (7.51%) Digital Marketing
10 41 (6.55%) Service Delivery
11 38 (6.07%) Cybersecurity
12 28 (4.47%) Migration
12 28 (4.47%) Problem Management
13 25 (3.99%) Workflow
14 24 (3.83%) Change Management
15 23 (3.67%) Continuous Improvement
15 23 (3.67%) Mobile Device Management
16 22 (3.51%) Computer Science
16 22 (3.51%) Incident Management
16 22 (3.51%) Project Management
Programming Languages
1 12 (1.92%) PowerShell
2 6 (0.96%) SQL
3 3 (0.48%) Java
4 2 (0.32%) JavaScript
4 2 (0.32%) Perl
4 2 (0.32%) Python
5 1 (0.16%) Bash
5 1 (0.16%) C
Qualifications
1 110 (17.57%) Security Cleared
2 99 (15.81%) SC Cleared
3 63 (10.06%) Degree
4 22 (3.51%) A+ Certification
5 18 (2.88%) Microsoft Certification
6 11 (1.76%) Computer Science Degree
7 10 (1.60%) ITIL Foundation Certificate
7 10 (1.60%) MCP
8 8 (1.28%) DBS Check
8 8 (1.28%) ITIL Certification
9 6 (0.96%) HND
10 5 (0.80%) MCDST
11 4 (0.64%) HNC
12 2 (0.32%) ACSP
12 2 (0.32%) ACTC
12 2 (0.32%) BPSS Clearance
12 2 (0.32%) MCSE
12 2 (0.32%) Network+ Certification
13 1 (0.16%) BC Cleared
13 1 (0.16%) DV Cleared
Quality Assurance & Compliance
1 45 (7.19%) SLA
2 9 (1.44%) GDPR
3 3 (0.48%) Data Quality
4 2 (0.32%) PMO
5 1 (0.16%) QA
System Software
1 171 (27.32%) Active Directory
2 9 (1.44%) VMware Infrastructure
3 8 (1.28%) Virtual Desktop
4 7 (1.12%) Hyper-V
5 6 (0.96%) Terminal Services
6 4 (0.64%) Firmware
7 3 (0.48%) Virtual Machines
8 2 (0.32%) BitLocker
8 2 (0.32%) VMware Workstation
8 2 (0.32%) vSphere
9 1 (0.16%) XenApp
9 1 (0.16%) XenDesktop
Systems Management
1 65 (10.38%) Microsoft Intune
2 35 (5.59%) SCCM
3 19 (3.04%) Jamf Pro
4 5 (0.80%) Control-M
5 2 (0.32%) Autotask
6 1 (0.16%) Active Directory Federation Services
6 1 (0.16%) FortiGate
6 1 (0.16%) Kubernetes
6 1 (0.16%) Systems Management Server (SMS)
Vendors
1 253 (40.42%) Microsoft
2 78 (12.46%) ServiceNow
3 54 (8.63%) SAP
4 47 (7.51%) Cisco
5 43 (6.87%) Apple
6 31 (4.95%) HP
7 27 (4.31%) Dell
8 25 (3.99%) Google
9 16 (2.56%) Citrix
10 12 (1.92%) VMware
11 7 (1.12%) Datto
11 7 (1.12%) Oracle
11 7 (1.12%) Remedy
12 6 (0.96%) Mitel
13 5 (0.80%) Autodesk
13 5 (0.80%) Bloomberg
13 5 (0.80%) BT
13 5 (0.80%) iManage
14 4 (0.64%) MobileIron
14 4 (0.64%) Nexthink