The median contractor rate for a IT Support was £165 per day in advertised job vacancies during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
IT Support
UK
Rank 316 328 293
Rank change year-on-year +12 -35  
Contract jobs requiring an IT Support 312 331 389
As % of all contract IT jobs advertised in the UK 0.70% 0.63% 0.74%
As % of the Job Titles category 0.74% 0.66% 0.78%
Number of daily rates quoted 137 148 145
Median daily rate £165 £178 £160
Median daily rate % change year-on-year -7.04% +10.93%  
90% offered a daily rate of more than £100 £110 £100
10% offered a daily rate of more than £325 £350 £308
UK excluding London median daily rate £150 £160 £150
% change year-on-year -6.25% +6.66%  
Number of hourly rates quoted 73 92 117
Median hourly rate £14.20 £15.00 £13.87
Median hourly rate % change year-on-year -5.33% +8.14%  
90% offered a hourly rate of more than £10.60 £9.08 £10.42
10% offered a hourly rate of more than £21.30 £18.85 £22.50
UK excluding London median hourly rate £13.50 £15.00 £13.87
% change year-on-year -10.00% +8.14%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42403 50275 49651
As % of all contract IT job vacancies advertised in the UK 94.81% 95.18% 94.82%
Number of daily rates quoted 27453 32530 30008
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £551
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1493 1573 1955
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.25 £11.30 £11.00
10% offered a hourly rate of more than £47.50 £48.00 £42.50
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

IT Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support in the job title.

Job vacancy trend for IT Support in the UK

IT Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support.

Contractor daily rate trend for IT Support in the UK

IT Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing IT Support over the 3 months to 23 March 2017.

Contractor daily rate histogram for IT Support in the UK

IT Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support.

Contractor hourly rate trend for IT Support in the UK

IT Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing IT Support over the 3 months to 23 March 2017.

Contractor hourly rate histogram for IT Support in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 23 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 268 £165 -8.33% 203
London -9 88 £185 -17.77% 42
South East -15 68 £150 -14.28% 55
South West +16 28 £208 +80.43% 13
East of England -1 27 £175 +2.94% 20
Scotland +30 19 £115 -6.12% 6
Hampshire +1 19 £131 -18.60% 11
North West +26 17 £100 -9.09% 24
City of London +8 14 £225 +36.36% 13
Oxfordshire -16 14 £150 -14.28% 7
West Midlands +14 13 £120 -40.29% 17
Manchester +29 12 £100 -25.92% 12
Berkshire +16 12 £275 +57.14% 9
Bristol +12 11 £110 - 3
Yorkshire +11 11 £164 +0.76% 21
Wiltshire +7 11 £208 -41.95% 4
East Midlands -3 11 £125 +13.63% 8
Essex -6 10 £175 +52.17% 3
Buckinghamshire -8 10 £210 +90.90% 10
Surrey +11 9 £134 -4.46% 10
Edinburgh +17 8 £116 -5.10%
Cambridgeshire +8 7 £130 -31.57% 8
Swindon +4 7 £140 -60.83% 2
Belfast -10 7 £221 - 1
County Antrim -13 7 £221 - 1
Northern Ireland -16 7 £221 - 1
Oxford -6 6 £150 -6.25% 2
Hertfordshire -9 6 £300 +62.16% 6
Cheshire +34 5 £200 +135.29% 5
Reading +16 5 £200 +37.93% 8

IT Support Skill Set
Top 30 Related IT Skills

For the 6 months to 23 March 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support in the job title.

1 419 (63.58%) Windows
2 317 (48.10%) Active Directory
3 280 (42.49%) Microsoft
4 214 (32.47%) Windows 7
5 213 (32.32%) MS Office
6 149 (22.61%) MS Excel
7 124 (18.82%) ITIL
8 105 (15.93%) Windows Server
9 96 (14.57%) Windows 10
9 96 (14.57%) MS Exchange
10 77 (11.68%) Office 365
11 75 (11.38%) Finance
12 73 (11.08%) Apple
13 67 (10.17%) Windows Server 2008
14 66 (10.02%) VMware
15 65 (9.86%) Windows 8
16 60 (9.10%) Windows Server 2012
17 57 (8.65%) Windows XP
18 56 (8.50%) WAN
18 56 (8.50%) Citrix
19 52 (7.89%) SLA
19 52 (7.89%) VPN
20 51 (7.74%) SCCM
21 48 (7.28%) LAN
22 47 (7.13%) Cisco
22 47 (7.13%) Smartphone
23 44 (6.68%) Android
24 43 (6.53%) Incident Management
25 42 (6.37%) Microsoft Certification
25 42 (6.37%) SharePoint

IT Support Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 96 (14.57%) MS Exchange
2 42 (6.37%) SharePoint
3 32 (4.86%) Exchange Server 2010
4 21 (3.19%) Skype for Business
5 16 (2.43%) Exchange Server 2007
6 12 (1.82%) Exchange Server 2013
6 12 (1.82%) IIS
7 10 (1.52%) IBM Notes
8 9 (1.37%) Blackberry Enterprise Server
9 7 (1.06%) Exchange Server 2003
10 4 (0.61%) SharePoint 2013
11 2 (0.30%) Apache
11 2 (0.30%) SharePoint 2010
12 1 (0.15%) IBM Domino
12 1 (0.15%) Moodle
12 1 (0.15%) Oracle SOA Suite
12 1 (0.15%) WebSphere
Applications
1 213 (32.32%) MS Office
2 149 (22.61%) MS Excel
3 25 (3.79%) MS PowerPoint
4 9 (1.37%) Spreadsheet
5 5 (0.76%) MS Visio
6 4 (0.61%) InfoPath
7 3 (0.46%) Adobe Creative Suite
8 2 (0.30%) Adobe Illustrator
8 2 (0.30%) InDesign
8 2 (0.30%) Photoshop
8 2 (0.30%) SOLIDWORKS
9 1 (0.15%) CINEMA 4D
Business Applications
1 4 (0.61%) Dynamics NAV
1 4 (0.61%) Pegasus Opera
2 3 (0.46%) Dynamics CRM
2 3 (0.46%) Remedy ITSM
3 2 (0.30%) assyst
3 2 (0.30%) Dynamics GP
3 2 (0.30%) SAP Oil and Gas
3 2 (0.30%) Teamcenter
4 1 (0.15%) Eikon
4 1 (0.15%) Global One
4 1 (0.15%) Minerva
4 1 (0.15%) SAP Business One
4 1 (0.15%) Sentinel
4 1 (0.15%) Summit
4 1 (0.15%) Tesseract
4 1 (0.15%) Unit4 Business World
Cloud Services
1 77 (11.68%) Office 365
2 13 (1.97%) Microsoft Azure
3 7 (1.06%) OneDrive
4 5 (0.76%) G Suite
5 4 (0.61%) Azure Active Directory
5 4 (0.61%) Google Drive
5 4 (0.61%) SaaS
6 3 (0.46%) Adobe Creative Cloud
7 1 (0.15%) Cloud Computing
Communications & Networking
1 56 (8.50%) WAN
2 52 (7.89%) VPN
3 48 (7.28%) LAN
4 36 (5.46%) Firewall
5 35 (5.31%) DNS
6 33 (5.01%) DHCP
7 28 (4.25%) Internet
8 23 (3.49%) Wireless
9 21 (3.19%) Wi-Fi
10 19 (2.88%) TCP/IP
11 17 (2.58%) VoIP
12 14 (2.12%) SAN
13 13 (1.97%) Skype
14 12 (1.82%) Remote Desktop
15 7 (1.06%) IP Telephony
16 6 (0.91%) PBX
16 6 (0.91%) SNMP
17 5 (0.76%) ADSL
17 5 (0.76%) Network Security
17 5 (0.76%) WebEx
Database & Business Intelligence
1 29 (4.40%) SQL Server
2 10 (1.52%) SQL Server 2012
3 9 (1.37%) SQL Server 2008
4 6 (0.91%) Relational Database
5 5 (0.76%) Oracle Reports
6 4 (0.61%) Crystal Reports
7 3 (0.46%) MS Access
8 2 (0.30%) FileMaker
8 2 (0.30%) MySQL
8 2 (0.30%) Oracle Database
8 2 (0.30%) SQL Server 2005
9 1 (0.15%) Electronic Patient Records
9 1 (0.15%) Oracle Database 11g
9 1 (0.15%) RDBMS
9 1 (0.15%) SQL Server 2014
Development Applications
1 6 (0.91%) JIRA
2 2 (0.30%) Jenkins
2 2 (0.30%) SQL Server Management Studio (SSMS)
2 2 (0.30%) Team Foundation Server
3 1 (0.15%) Oracle Forms
3 1 (0.15%) Visual Studio
General
1 75 (11.38%) Finance
2 18 (2.73%) Banking
2 18 (2.73%) Telecoms
3 14 (2.12%) Retail
4 12 (1.82%) Advertising
4 12 (1.82%) Legal
5 11 (1.67%) Front Office
6 8 (1.21%) Marketing
7 7 (1.06%) Manufacturing
8 5 (0.76%) Electronics
8 5 (0.76%) Law
8 5 (0.76%) Pharmaceutical
9 4 (0.61%) French Language
9 4 (0.61%) German Language
9 4 (0.61%) Spanish Language
10 3 (0.46%) Italian Language
10 3 (0.46%) Local Government
11 2 (0.30%) Back Office
11 2 (0.30%) Investment Banking
11 2 (0.30%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (0.76%) .NET
1 5 (0.76%) XML
2 3 (0.46%) HTML
2 3 (0.46%) WAP
2 3 (0.46%) Web Services
3 1 (0.15%) .NET Framework
3 1 (0.15%) FIX Protocol
3 1 (0.15%) IBM Integration Bus
3 1 (0.15%) jQuery
3 1 (0.15%) Software Packaging
3 1 (0.15%) WebSphere MQ
3 1 (0.15%) XSLT
Miscellaneous
1 47 (7.13%) Smartphone
2 41 (6.22%) Analytical Skills
3 22 (3.34%) Blackberry
4 21 (3.19%) Video Conferencing
5 19 (2.88%) Data Centre
6 17 (2.58%) iPad
6 17 (2.58%) iPhone
7 14 (2.12%) RSA SecurID
8 13 (1.97%) Driving Licence
8 13 (1.97%) Fat Client
8 13 (1.97%) NHS
8 13 (1.97%) Thin Client
9 11 (1.67%) Handset
10 10 (1.52%) CMDB
11 8 (1.21%) EPoS
11 8 (1.21%) Equities
12 6 (0.91%) Computer Science
13 5 (0.76%) HTC Vive
13 5 (0.76%) Linux Command Line
14 4 (0.61%) Mobile App
Operating Systems
1 419 (63.58%) Windows
2 214 (32.47%) Windows 7
3 105 (15.93%) Windows Server
4 96 (14.57%) Windows 10
5 67 (10.17%) Windows Server 2008
6 65 (9.86%) Windows 8
7 60 (9.10%) Windows Server 2012
8 57 (8.65%) Windows XP
9 44 (6.68%) Android
10 32 (4.86%) Windows Server 2003
11 31 (4.70%) Mac OS X
12 28 (4.25%) Linux
13 24 (3.64%) Apple iOS
14 17 (2.58%) Mac OS
14 17 (2.58%) Unix
15 5 (0.76%) Windows Mobile
16 3 (0.46%) CentOS
16 3 (0.46%) SUSE
16 3 (0.46%) Ubuntu
16 3 (0.46%) Windows 2000
Processes & Methodologies
1 124 (18.82%) ITIL
2 43 (6.53%) Incident Management
3 39 (5.92%) Service Management
4 21 (3.19%) Asset Management
4 21 (3.19%) Change Management
4 21 (3.19%) Time Management
5 20 (3.03%) Migration
6 19 (2.88%) Service Delivery
7 15 (2.28%) Mobile Device Management
8 13 (1.97%) Configuration Management
8 13 (1.97%) ITSM
9 12 (1.82%) Network Management
10 10 (1.52%) Disaster Recovery
10 10 (1.52%) ITIL V3
10 10 (1.52%) Problem Management
10 10 (1.52%) Project Management
11 9 (1.37%) Coaching
11 9 (1.37%) Risk Management
12 8 (1.21%) Change Control
12 8 (1.21%) DNA
Programming Languages
1 36 (5.46%) SQL
2 13 (1.97%) PowerShell
3 10 (1.52%) C#
4 9 (1.37%) C
5 7 (1.06%) Perl
5 7 (1.06%) VBScript
6 6 (0.91%) Java
6 6 (0.91%) PHP
6 6 (0.91%) Shell Script
7 5 (0.76%) VB
8 4 (0.61%) VBA
9 3 (0.46%) JavaScript
9 3 (0.46%) T-SQL
10 2 (0.30%) C++
10 2 (0.30%) PL/SQL
11 1 (0.15%) Bash Shell
11 1 (0.15%) Delphi
11 1 (0.15%) XPath
Qualifications
1 42 (6.37%) Microsoft Certification
2 29 (4.40%) Degree
3 26 (3.95%) DBS Check
4 25 (3.79%) Security Cleared
5 19 (2.88%) ITIL Certification
5 19 (2.88%) MCSE
6 16 (2.43%) SC Cleared
7 14 (2.12%) MCP
8 12 (1.82%) Cisco Certification
9 11 (1.67%) CCNA
10 10 (1.52%) MCDST
11 6 (0.91%) MCTS
12 4 (0.61%) CCNP
12 4 (0.61%) ECDL
12 4 (0.61%) MCSA
13 3 (0.46%) DV Cleared
13 3 (0.46%) ITIL Foundation Certificate
14 2 (0.30%) MCITP
15 1 (0.15%) CTC Cleared
15 1 (0.15%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 52 (7.89%) SLA
2 8 (1.21%) PMO
3 6 (0.91%) Disclosure Scotland
4 4 (0.61%) Sarbanes-Oxley
5 2 (0.30%) Dodd-Frank
5 2 (0.30%) QA
6 1 (0.15%) Data Quality
6 1 (0.15%) GMP
6 1 (0.15%) GxP
6 1 (0.15%) ISO 9001
System Software
1 317 (48.10%) Active Directory
2 32 (4.86%) VMware Infrastructure
3 25 (3.79%) Hyper-V
4 14 (2.12%) Virtual Desktop
5 7 (1.06%) XenApp
5 7 (1.06%) XenDesktop
6 6 (0.91%) BitLocker
6 6 (0.91%) vSphere
7 5 (0.76%) Terminal Services
8 4 (0.61%) VMware ESX
8 4 (0.61%) VMware ESXi
9 3 (0.46%) Virtual Machines
10 2 (0.30%) Virtual Servers
10 2 (0.30%) VMware Server
11 1 (0.15%) DFS Replication
11 1 (0.15%) Firmware
11 1 (0.15%) Microsoft App-V
11 1 (0.15%) Terminal Server
11 1 (0.15%) VMware Workstation
Systems Management
1 51 (7.74%) SCCM
2 6 (0.91%) WSUS
3 4 (0.61%) AirWatch
3 4 (0.61%) Backup Exec
3 4 (0.61%) Tivoli
3 4 (0.61%) Tivoli Storage Manager
4 3 (0.46%) McAfee ePO
4 3 (0.46%) Microsoft Intune
4 3 (0.46%) Unicenter
5 2 (0.30%) Dollar Universe
5 2 (0.30%) Host Intrusion Detection System
5 2 (0.30%) NetBackup
5 2 (0.30%) SCOM
5 2 (0.30%) Symantec Endpoint Protection
5 2 (0.30%) Systems Management Server (SMS)
6 1 (0.15%) Forefront Identity Manager
6 1 (0.15%) Jamf Pro
6 1 (0.15%) Microsoft Data Protection Manager
6 1 (0.15%) SCSM
6 1 (0.15%) ThinApp
Vendors
1 280 (42.49%) Microsoft
2 73 (11.08%) Apple
3 66 (10.02%) VMware
4 56 (8.50%) Citrix
5 47 (7.13%) Cisco
6 40 (6.07%) HP
7 22 (3.34%) Dell
8 21 (3.19%) Google
9 15 (2.28%) Oracle
10 14 (2.12%) Toshiba
11 11 (1.67%) Intel Security
11 11 (1.67%) Lotus
11 11 (1.67%) ServiceNow
12 10 (1.52%) Adobe
13 9 (1.37%) Bloomberg
13 9 (1.37%) SAP
13 9 (1.37%) Sophos
14 8 (1.21%) Remedy
14 8 (1.21%) Reuters
15 6 (0.91%) LANDesk
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £8.76 per hour
Posted: 20 hours ago
London
BMG
Rate: Competitive + company benefits
Posted: 13 hours ago
Manchester
Computer Futures
Rate: competitive
Posted: Yesterday
Norwich, Norfolk
Pure Resourcing Solutions
Rate: £15000 - £20000 per annum
Posted: 13 hours ago
Cheshire
Venturi
Rate: £14 - £17 per hour + likelihood of extension
Posted: 16 hours ago
Weybridge, Surrey
onezeero.
Rate: £100 - £110 per day
Posted: 2 days ago
Cardiff, South Glamorgan
HAYS INFORMATION TECHNOLOGY
Rate: £13.00 - £16.00 per hour
Posted: Yesterday
Peterborough, Cambridgeshire
Premier IT
Posted: Yesterday
City, London
Digital Gurus
Rate: £160 - £180 Per Day
Posted: Yesterday
Chelmsford, Essex
Streamline Connections
Rate: £225 - £250 per day
Posted: Yesterday
Coventry, West Midlands (County)
Devonshire Hayes Recruitment Specialists Ltd
Rate: From £130 to £140 per day
Posted: 2 days ago
Buckinghamshire
Verticality Ltd
Rate: £20000 - £25250 per annum
Posted: 3 days ago
City, London
Deerfoot IT Resources Ltd
Rate: £300 - £350 per day
Posted: 3 days ago
Leeds, West Yorkshire
People Source Consulting
Rate: £120 - £140 per day
Posted: 2 days ago
Nottingham
Recruitment Genius Ltd
Rate: £18000 - £22000 per annum
Posted: 3 days ago
Pinner, Middlesex
Lorien Resourcing
Posted: 6 days ago
City, London
Harvey Nash plc
Rate: £450 - £500 per day + None
Posted: 3 days ago
Abingdon, Oxfordshire
Experis Ltd
Rate: £12.00 per hour
Posted: 3 days ago
Bristol
Bluetown Online LTD
Posted: 23 days ago