IT Support Contracts

IT Support
UK

The median IT Support daily rate in the UK is £210, according to job vacancies posted in the 6 months leading up to 3 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Jul 2025
Same period 2024 Same period 2023
Rank 207 210 234
Rank change year-on-year +3 +24 +61
Contract jobs requiring an IT Support 400 495 623
As % of all contract jobs advertised in the UK 1.28% 1.14% 1.12%
As % of the Job Titles category 1.39% 1.22% 1.18%
Number of daily rates quoted 191 302 417
10th Percentile £138 £125 £130
25th Percentile £159 £149 £158
Median daily rate (50th Percentile) £210 £190 £195
Median % change year-on-year +10.53% -2.56% +2.63%
75th Percentile £288 £238 £248
90th Percentile £413 £325 £334
UK excluding London median daily rate £200 £183 £188
% change year-on-year +9.59% -2.67% +4.17%
Number of hourly rates quoted 79 107 70
10th Percentile £13.00 £10.95 £13.93
25th Percentile £16.02 £12.25 £15.90
Median hourly rate £20.50 £17.00 £20.00
Median % change year-on-year +20.59% -15.00% +14.29%
75th Percentile £23.50 £23.75 £27.25
90th Percentile £34.67 £25.00 £29.30
UK excluding London median hourly rate £18.26 £14.63 £18.08
% change year-on-year +24.78% -19.08% +3.31%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 28,823 40,432 52,711
% of contract IT jobs with a recognized job title 92.00% 93.00% 94.46%
Number of daily rates quoted 18,389 25,993 36,631
10th Percentile £288 £285 £313
25th Percentile £401 £410 £425
Median daily rate (50th Percentile) £500 £525 £538
Median % change year-on-year -4.76% -2.33% +1.42%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £750
UK excluding London median daily rate £475 £494 £500
% change year-on-year -3.85% -1.20% +4.17%
Number of hourly rates quoted 1,297 2,846 1,533
10th Percentile £13.85 £12.86 £14.25
25th Percentile £17.44 £16.65 £19.00
Median hourly rate £26.50 £37.50 £43.00
Median % change year-on-year -29.33% -12.79% +68.63%
75th Percentile £55.25 £62.50 £65.00
90th Percentile £73.45 £74.00 £76.00
UK excluding London median hourly rate £25.15 £40.00 £40.00
% change year-on-year -37.13% - +96.08%

IT Support
Job Vacancy Trend

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support in the UK

IT Support
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support.

Daily rate trend for IT Support in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 3 July 2025.

Daily rate histogram for IT Support in the UK

IT Support
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support.

Hourly rate trend for IT Support in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 3 July 2025.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 3 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +10 347 £215 +7.50% 598
UK excluding London +1 286 £200 +9.59% 482
London +24 108 £238 +18.75% 183
North of England -8 74 £190 - 99
Work from Home +33 63 £244 +26.62% 128
South East +14 60 £250 +26.58% 154
South West +42 40 £220 -2.22% 60
North West +8 39 £200 -11.11% 53
Midlands +11 38 £155 +3.33% 67
Yorkshire -4 31 £169 -11.18% 38
East of England +24 29 £185 - 57
West Midlands +11 21 £160 -3.03% 36
Scotland -32 21 £164 +4.99% 26
Northern Ireland +3 18 £158 -14.86% 5
East Midlands -3 17 £150 - 31
Wales -3 12 £190 +31.03% 18
North East -7 4 - - 13

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 3 July 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 196 (49.00%) Microsoft
2 189 (47.25%) Social Skills
3 177 (44.25%) Windows
4 161 (40.25%) Microsoft 365
5 125 (31.25%) Active Directory
6 101 (25.25%) Customer Service
7 95 (23.75%) Problem-Solving
8 82 (20.50%) ITIL
9 66 (16.50%) Windows 10
10 60 (15.00%) Microsoft Office
11 57 (14.25%) Entra ID
12 56 (14.00%) Service Management
13 55 (13.75%) Azure
13 55 (13.75%) Inclusion and Diversity
14 50 (12.50%) ITSM
15 49 (12.25%) ServiceNow
16 47 (11.75%) Microsoft Intune
17 43 (10.75%) Finance
18 38 (9.50%) Security Cleared
19 35 (8.75%) Public Sector
20 34 (8.50%) SharePoint
20 34 (8.50%) VPN
21 31 (7.75%) Mac OS
21 31 (7.75%) Google
21 31 (7.75%) Analytical Skills
22 30 (7.50%) Cybersecurity
23 29 (7.25%) Degree
24 28 (7.00%) SC Cleared
24 28 (7.00%) Microsoft Exchange
24 28 (7.00%) Apple iOS

IT Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (8.50%) SharePoint
2 28 (7.00%) Microsoft Exchange
3 3 (0.75%) Confluence
4 2 (0.50%) Apache
4 2 (0.50%) IIS
4 2 (0.50%) Tomcat
5 1 (0.25%) IBM Notes
5 1 (0.25%) SharePoint 2013
Applications
1 60 (15.00%) Microsoft Office
2 8 (2.00%) Microsoft Excel
3 3 (0.75%) Microsoft Project
4 2 (0.50%) MS Visio
5 1 (0.25%) Acrobat
5 1 (0.25%) Adobe Creative Suite
5 1 (0.25%) AutoCAD
5 1 (0.25%) Microsoft PowerPoint
5 1 (0.25%) Spreadsheet
Business Applications
1 5 (1.25%) assyst
2 3 (0.75%) Remedy ITSM
3 1 (0.25%) BambooHR
3 1 (0.25%) NetSuite
Cloud Services
1 161 (40.25%) Microsoft 365
2 57 (14.25%) Entra ID
3 55 (13.75%) Azure
4 25 (6.25%) Google Workspace
5 14 (3.50%) Slack
6 13 (3.25%) Asana
7 12 (3.00%) OneDrive
8 10 (2.50%) SaaS
9 4 (1.00%) AWS
9 4 (1.00%) GCP
10 3 (0.75%) Power Platform
11 2 (0.50%) Mimecast
12 1 (0.25%) ChatGPT
12 1 (0.25%) Google Docs
12 1 (0.25%) Google Sheets
12 1 (0.25%) IaaS
12 1 (0.25%) Microsoft Copilot
12 1 (0.25%) PaaS
12 1 (0.25%) Smartsheet
12 1 (0.25%) WhatsApp
Communications & Networking
1 34 (8.50%) VPN
2 25 (6.25%) Firewall
3 23 (5.75%) TCP/IP
3 23 (5.75%) Wi-Fi
4 22 (5.50%) DNS
5 18 (4.50%) DHCP
6 16 (4.00%) LAN
7 13 (3.25%) VLAN
8 9 (2.25%) WAN
9 8 (2.00%) Remote Desktop
10 7 (1.75%) VoIP
11 6 (1.50%) Wireless
12 3 (0.75%) Skype
13 2 (0.50%) Internet
14 1 (0.25%) Broadband
14 1 (0.25%) FTP
14 1 (0.25%) IPsec
14 1 (0.25%) MPLS
14 1 (0.25%) SAN
14 1 (0.25%) Softphone
Database & Business Intelligence
1 3 (0.75%) Power BI
1 3 (0.75%) SQL Server
2 2 (0.50%) MySQL
3 1 (0.25%) Oracle Reports
3 1 (0.25%) Power Query
3 1 (0.25%) Relational Database
Development Applications
1 9 (2.25%) JIRA
2 2 (0.50%) Jenkins
General
1 189 (47.25%) Social Skills
2 55 (13.75%) Inclusion and Diversity
3 43 (10.75%) Finance
4 35 (8.75%) Public Sector
5 31 (7.75%) Analytical Skills
6 23 (5.75%) Organisational Skills
7 16 (4.00%) Retail
8 14 (3.50%) Law
9 12 (3.00%) Manufacturing
10 10 (2.50%) Banking
11 8 (2.00%) Telecoms
12 5 (1.25%) Automotive
12 5 (1.25%) Documentation Skills
12 5 (1.25%) Electronics
12 5 (1.25%) Local Government
12 5 (1.25%) Marketing
13 4 (1.00%) French Language
13 4 (1.00%) Investment Banking
14 3 (0.75%) Financial Institution
14 3 (0.75%) Legal
Libraries, Frameworks & Software Standards
1 2 (0.50%) .NET
1 2 (0.50%) LAMP
Miscellaneous
1 24 (6.00%) iPhone
2 22 (5.50%) Onboarding
3 15 (3.75%) Driving Licence
4 13 (3.25%) Smartphone
5 12 (3.00%) Management Information System
6 11 (2.75%) Self-Motivation
7 9 (2.25%) Enterprise Software
7 9 (2.25%) Video Conferencing
8 8 (2.00%) iPad
9 6 (1.50%) Data Centre
10 5 (1.25%) Blackberry
10 5 (1.25%) HTC Vive
10 5 (1.25%) Legacy Systems
10 5 (1.25%) Virtual Reality
11 4 (1.00%) BYOD
11 4 (1.00%) Molecular Biology
12 2 (0.50%) Digital Signage
12 2 (0.50%) Public Cloud
12 2 (0.50%) Team-Oriented Environment
12 2 (0.50%) Virtual Team
Operating Systems
1 177 (44.25%) Windows
2 66 (16.50%) Windows 10
3 31 (7.75%) Mac OS
4 28 (7.00%) Apple iOS
5 22 (5.50%) Android
6 13 (3.25%) Windows Server
7 12 (3.00%) Windows 7
8 8 (2.00%) Linux
9 7 (1.75%) Windows Server 2016
10 2 (0.50%) VMS
10 2 (0.50%) Windows Server 2008
10 2 (0.50%) Windows Server 2012
11 1 (0.25%) Windows 8
11 1 (0.25%) Windows Server 2019
Processes & Methodologies
1 101 (25.25%) Customer Service
2 95 (23.75%) Problem-Solving
3 82 (20.50%) ITIL
4 56 (14.00%) Service Management
5 50 (12.50%) ITSM
6 30 (7.50%) Cybersecurity
7 26 (6.50%) Mobile Device Management
8 25 (6.25%) Service Delivery
9 24 (6.00%) Asset Management
9 24 (6.00%) Logistics
10 23 (5.75%) Project Management
11 21 (5.25%) Incident Management
12 18 (4.50%) Collaborative Working
13 17 (4.25%) Stakeholder Management
14 13 (3.25%) Computer Science
14 13 (3.25%) Proactive Monitoring
14 13 (3.25%) Workflow
15 12 (3.00%) Inventory Management
16 11 (2.75%) Break/Fix
17 10 (2.50%) User Experience
Programming Languages
1 6 (1.50%) PowerShell
2 5 (1.25%) SQL
3 2 (0.50%) PHP
4 1 (0.25%) Bash
4 1 (0.25%) Data Analysis Expressions
Qualifications
1 38 (9.50%) Security Cleared
2 29 (7.25%) Degree
3 28 (7.00%) SC Cleared
4 19 (4.75%) A+ Certification
5 16 (4.00%) Microsoft Certification
6 10 (2.50%) DBS Check
7 9 (2.25%) DV Cleared
8 7 (1.75%) MCP
9 5 (1.25%) HND
9 5 (1.25%) ITIL Foundation Certificate
9 5 (1.25%) Network+ Certification
10 3 (0.75%) CCENT
10 3 (0.75%) CCNA
10 3 (0.75%) Cisco Certification
10 3 (0.75%) ITIL Certification
10 3 (0.75%) MCSA
11 2 (0.50%) Computer Science Degree
12 1 (0.25%) BPSS Clearance
Quality Assurance & Compliance
1 17 (4.25%) SLA
2 8 (2.00%) Accessibility
3 5 (1.25%) Data Quality
4 3 (0.75%) GDPR
5 1 (0.25%) Cyber Essentials
5 1 (0.25%) Cyber Essentials PLUS
5 1 (0.25%) ISO/IEC 27001
5 1 (0.25%) NIST
5 1 (0.25%) PCI DSS
System Software
1 125 (31.25%) Active Directory
2 7 (1.75%) Virtual Desktop
3 6 (1.50%) VMware Infrastructure
4 5 (1.25%) Hyper-V
4 5 (1.25%) vSphere
5 2 (0.50%) Docker
5 2 (0.50%) Firmware
5 2 (0.50%) Terminal Services
5 2 (0.50%) XenApp
6 1 (0.25%) BitLocker
6 1 (0.25%) Virtual Machines
6 1 (0.25%) VMware Workstation
6 1 (0.25%) XenDesktop
Systems Management
1 47 (11.75%) Microsoft Intune
2 16 (4.00%) Jamf Pro
3 12 (3.00%) SCCM
4 3 (0.75%) Autotask
5 2 (0.50%) CASB
5 2 (0.50%) Control-M
5 2 (0.50%) Kubernetes
5 2 (0.50%) Malwarebytes
6 1 (0.25%) Active Directory Federation Services
6 1 (0.25%) AirWatch
6 1 (0.25%) Plesk
6 1 (0.25%) WSUS
Vendors
1 196 (49.00%) Microsoft
2 49 (12.25%) ServiceNow
3 31 (7.75%) Google
4 24 (6.00%) Apple
5 12 (3.00%) Cisco
6 11 (2.75%) SAP
7 9 (2.25%) Dell
8 8 (2.00%) VMware
9 7 (1.75%) Citrix
10 6 (1.50%) Palo Alto
10 6 (1.50%) Remedy
10 6 (1.50%) Salesforce
10 6 (1.50%) Zscaler
11 5 (1.25%) Atlassian
11 5 (1.25%) Liquidlogic
11 5 (1.25%) Meraki
11 5 (1.25%) MobileIron
11 5 (1.25%) Nexthink
12 3 (0.75%) Adobe
12 3 (0.75%) HP