IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 22 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
22 Sep 2026
Same period 2025 Same period 2024
Rank 206 167 234
Rank change year-on-year -39 +67 +2
Contract jobs requiring an IT Support 765 549 389
As % of all contract jobs in the UK 1.40% 1.69% 1.02%
As % of the Job Titles category 1.52% 1.86% 1.10%
Number of daily rates quoted 398 261 206
10th Percentile £150 £126 £125
25th Percentile £165 £153 £156
Median daily rate (50th Percentile) £200 £190 £193
Median % change year-on-year +5.26% -1.30% -3.75%
75th Percentile £260 £245 £244
90th Percentile £318 £375 £338
UK excluding London median daily rate £200 £175 £185
% change year-on-year +14.29% -5.41% -2.63%
Number of hourly rates quoted 185 138 49
10th Percentile £13.45 £13.00 £14.76
25th Percentile £15.81 £13.75 £17.88
Median hourly rate £17.73 £17.60 £22.00
Median % change year-on-year +0.74% -20.02% +15.24%
75th Percentile £20.69 £21.39 £24.18
90th Percentile £25.75 £23.80 £25.59
UK excluding London median hourly rate £17.73 £16.67 £21.00
% change year-on-year +6.36% -20.64% +16.15%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 50,343 29,565 35,332
% of contract IT jobs with a recognized job title 92.26% 91.03% 92.96%
Number of daily rates quoted 29,778 18,648 21,690
10th Percentile £325 £278 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -0.94%
75th Percentile £630 £625 £638
90th Percentile £731 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,866 1,577 1,631
10th Percentile £14.56 £13.75 £14.73
25th Percentile £20.25 £17.29 £20.50
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -3.37%
75th Percentile £67.80 £51.80 £65.00
90th Percentile £78.75 £69.79 £75.00
UK excluding London median hourly rate £42.50 £25.11 £43.90
% change year-on-year +69.26% -42.80% +0.34%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 22 September 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 22 September 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 22 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -40 667 £200 +5.26% 401
UK excluding London -38 573 £200 +14.29% 367
London -25 170 £222 -1.56% 99
South East -26 138 £233 +16.25% 106
North of England -51 129 £190 +8.57% 75
Work from Home -26 104 £233 -2.11% 77
East of England +5 97 £195 +14.04% 51
North West -11 90 £195 +4.00% 39
Midlands -28 76 £193 +11.59% 68
South West -35 57 £208 +5.06% 35
Scotland +2 52 £200 +8.84% 27
West Midlands -36 42 £185 +7.25% 35
Yorkshire -58 37 £136 -9.17% 26
East Midlands -5 34 £200 +17.65% 33
Wales -13 14 £200 +7.24% 8
Northern Ireland -8 10 - - 6
North East -42 2 £188 - 11

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 22 September 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 452 (59.08%) Microsoft
2 450 (58.82%) Windows
3 394 (51.50%) Microsoft 365
4 325 (42.48%) Customer Service
5 293 (38.30%) Active Directory
6 238 (31.11%) Problem-Solving
7 181 (23.66%) Windows 10
8 174 (22.75%) ITIL
9 120 (15.69%) Azure
10 118 (15.42%) Microsoft Intune
11 114 (14.90%) ITSM
12 113 (14.77%) ServiceNow
13 108 (14.12%) SharePoint
14 87 (11.37%) Entra ID
15 81 (10.59%) VPN
16 71 (9.28%) Degree
17 69 (9.02%) Microsoft Office
18 63 (8.24%) Apple iOS
18 63 (8.24%) Service Delivery
19 62 (8.10%) Security Cleared
20 61 (7.97%) Mac OS
21 56 (7.32%) Microsoft Exchange
22 55 (7.19%) OneDrive
22 55 (7.19%) TCP/IP
23 53 (6.93%) Asset Management
24 52 (6.80%) SC Cleared
24 52 (6.80%) Service Management
24 52 (6.80%) User Experience
25 50 (6.54%) Continuous Improvement
25 50 (6.54%) DNS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 108 (14.12%) SharePoint
2 56 (7.32%) Microsoft Exchange
3 13 (1.70%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 69 (9.02%) Microsoft Office
2 15 (1.96%) Microsoft Excel
3 8 (1.05%) Microsoft PowerPoint
4 4 (0.52%) MS Visio
5 2 (0.26%) Acrobat
5 2 (0.26%) Chatbot
Business Applications
1 6 (0.78%) Remedy ITSM
2 3 (0.39%) HFM
3 1 (0.13%) Monis
Cloud Services
1 394 (51.50%) Microsoft 365
2 120 (15.69%) Azure
3 87 (11.37%) Entra ID
4 55 (7.19%) OneDrive
5 18 (2.35%) AWS
6 11 (1.44%) SaaS
7 6 (0.78%) Google Workspace
8 4 (0.52%) Azure DevOps
8 4 (0.52%) IaaS
8 4 (0.52%) Mimecast
9 3 (0.39%) AWS Direct Connect
9 3 (0.39%) Azure ExpressRoute
9 3 (0.39%) Slack
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Power Platform
10 2 (0.26%) PowerApps
11 1 (0.13%) AWS CloudFormation
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 81 (10.59%) VPN
2 55 (7.19%) TCP/IP
3 50 (6.54%) DNS
4 44 (5.75%) DHCP
5 41 (5.36%) Wi-Fi
6 37 (4.84%) LAN
6 37 (4.84%) WAN
7 28 (3.66%) Firewall
8 16 (2.09%) Wireless
9 11 (1.44%) Network Security
10 9 (1.18%) VLAN
11 7 (0.92%) Internet
11 7 (0.92%) SAN
11 7 (0.92%) VoIP
12 5 (0.65%) IP Telephony
12 5 (0.65%) PSTN
12 5 (0.65%) Remote Desktop
12 5 (0.65%) WLAN
13 4 (0.52%) NGFW
13 4 (0.52%) SD-WAN
Database & Business Intelligence
1 2 (0.26%) SQL Server
2 1 (0.13%) Amazon RDS
2 1 (0.13%) BusinessObjects
2 1 (0.13%) Crystal Reports
2 1 (0.13%) Db2
2 1 (0.13%) Power BI
Development Applications
1 37 (4.84%) JIRA
2 3 (0.39%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 404 (52.81%) Social Skills
2 93 (12.16%) Analytical Skills
3 51 (6.67%) Finance
4 36 (4.71%) Manufacturing
5 28 (3.66%) Organisational Skills
6 16 (2.09%) Inclusion and Diversity
6 16 (2.09%) Retail
7 14 (1.83%) Legal
7 14 (1.83%) Public Sector
8 13 (1.70%) Telecoms
9 12 (1.57%) Banking
10 9 (1.18%) Marketing
11 8 (1.05%) Law
12 5 (0.65%) Back Office
12 5 (0.65%) Local Government
12 5 (0.65%) Pharmaceutical
13 4 (0.52%) Multimedia
14 2 (0.26%) Billing
14 2 (0.26%) Documentation Skills
14 2 (0.26%) Front Office
Libraries, Frameworks & Software Standards
1 5 (0.65%) CSS
2 3 (0.39%) ODBC
2 3 (0.39%) Oracle Fusion
3 1 (0.13%) Software Packaging
3 1 (0.13%) Terraform
Miscellaneous
1 113 (14.77%) Onboarding
2 38 (4.97%) Driving Licence
3 32 (4.18%) Video Conferencing
4 29 (3.79%) Data Centre
5 15 (1.96%) Analytical Mindset
6 14 (1.83%) Self-Motivation
7 13 (1.70%) Blackberry
8 9 (1.18%) CMDB
8 9 (1.18%) Operational Technology
9 8 (1.05%) Digital Signage
9 8 (1.05%) Enterprise Software
9 8 (1.05%) iPad
10 7 (0.92%) EPoS
11 6 (0.78%) iPhone
12 5 (0.65%) Mobile App
13 4 (0.52%) CCTV
13 4 (0.52%) Virtual Team
14 3 (0.39%) BYOD
14 3 (0.39%) Smartphone
15 2 (0.26%) Fat Client
Operating Systems
1 450 (58.82%) Windows
2 181 (23.66%) Windows 10
3 63 (8.24%) Apple iOS
4 61 (7.97%) Mac OS
5 37 (4.84%) Windows Server
6 36 (4.71%) Android
7 7 (0.92%) Linux
8 3 (0.39%) Windows 7
9 2 (0.26%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 325 (42.48%) Customer Service
2 238 (31.11%) Problem-Solving
3 174 (22.75%) ITIL
4 114 (14.90%) ITSM
5 63 (8.24%) Service Delivery
6 53 (6.93%) Asset Management
7 52 (6.80%) Service Management
7 52 (6.80%) User Experience
8 50 (6.54%) Continuous Improvement
9 47 (6.14%) Migration
10 27 (3.53%) Computer Science
10 27 (3.53%) Inventory Management
11 25 (3.27%) Data Protection
11 25 (3.27%) Root Cause Analysis
12 24 (3.14%) Incident Management
13 23 (3.01%) Stakeholder Management
14 22 (2.88%) Break/Fix
14 22 (2.88%) Customer Experience
14 22 (2.88%) Time Management
15 20 (2.61%) Mobile Device Management
Programming Languages
1 26 (3.40%) PowerShell
2 16 (2.09%) SQL
3 5 (0.65%) Python
4 4 (0.52%) C#
5 2 (0.26%) Java
5 2 (0.26%) JavaScript
5 2 (0.26%) T-SQL
6 1 (0.13%) R
Qualifications
1 71 (9.28%) Degree
2 62 (8.10%) Security Cleared
3 52 (6.80%) SC Cleared
4 35 (4.58%) A+ Certification
5 32 (4.18%) Microsoft Certification
6 25 (3.27%) Computer Science Degree
7 20 (2.61%) Network+ Certification
8 14 (1.83%) DBS Check
8 14 (1.83%) ITIL Foundation Certificate
9 10 (1.31%) BPSS Clearance
10 9 (1.18%) ITIL Certification
11 7 (0.92%) CCNA
11 7 (0.92%) Cisco Certification
11 7 (0.92%) DV Cleared
11 7 (0.92%) MCSE
12 5 (0.65%) Microsoft Certified Professional
13 4 (0.52%) MCITP
14 1 (0.13%) Azure Certification
14 1 (0.13%) HNC
14 1 (0.13%) MCSA
Quality Assurance & Compliance
1 47 (6.14%) SLA
2 7 (0.92%) ISO/IEC 27001
3 5 (0.65%) COBIT
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 2 (0.26%) Cyber Essentials
5 2 (0.26%) GDPR
6 1 (0.13%) Cyber Essentials PLUS
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) NCSC
6 1 (0.13%) PCI DSS
System Software
1 293 (38.30%) Active Directory
2 16 (2.09%) VMware Infrastructure
3 12 (1.57%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 118 (15.42%) Microsoft Intune
2 48 (6.27%) SCCM
3 20 (2.61%) Jamf Pro
4 5 (0.65%) Single Sign-On
5 4 (0.52%) Clonezilla
6 3 (0.39%) Ansible
6 3 (0.39%) WSUS
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) FortiGate
7 1 (0.13%) Kubernetes
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) ServiceCenter
7 1 (0.13%) vCenter Server
Vendors
1 452 (59.08%) Microsoft
2 113 (14.77%) ServiceNow
3 39 (5.10%) Apple
4 20 (2.61%) Cisco
4 20 (2.61%) VMware
5 13 (1.70%) Lotus
5 13 (1.70%) Meraki
5 13 (1.70%) Palo Alto
6 12 (1.57%) Dell
7 9 (1.18%) Samsung
8 8 (1.05%) Remedy
9 7 (0.92%) Citrix
9 7 (0.92%) Google
9 7 (0.92%) iManage
10 6 (0.78%) Avaya
10 6 (0.78%) Mitel
10 6 (0.78%) Siemens
11 5 (0.65%) Bomgar
11 5 (0.65%) HP
12 4 (0.52%) Bloomberg