IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 11 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
11 Jul 2026
Same period 2025 Same period 2024
Rank 186 212 215
Rank change year-on-year +26 +3 +26
Contract jobs requiring an IT Support 770 422 492
As % of all contract jobs in the UK 1.46% 1.30% 1.14%
As % of the Job Titles category 1.57% 1.42% 1.23%
Number of daily rates quoted 340 205 302
10th Percentile £146 £139 £125
25th Percentile £163 £159 £149
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -3.68%
75th Percentile £244 £275 £239
90th Percentile £373 £408 £325
UK excluding London median daily rate £190 £190 £185
% change year-on-year - +2.70% -1.46%
Number of hourly rates quoted 193 86 103
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.81 £15.63 £12.13
Median hourly rate £18.50 £20.50 £16.50
Median % change year-on-year -9.76% +24.24% -17.50%
75th Percentile £20.69 £23.38 £23.78
90th Percentile £24.84 £32.25 £25.00
UK excluding London median hourly rate £18.50 £18.26 £15.00
% change year-on-year +1.34% +21.70% -17.04%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 48,916 29,817 39,992
% of contract IT jobs with a recognized job title 92.49% 91.88% 93.00%
Number of daily rates quoted 29,647 19,017 25,745
10th Percentile £325 £288 £288
25th Percentile £418 £401 £410
Median daily rate (50th Percentile) £523 £500 £525
Median % change year-on-year +4.50% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £494
% change year-on-year +5.26% -3.85% -1.20%
Number of hourly rates quoted 3,278 1,379 2,732
10th Percentile £15.92 £13.75 £13.00
25th Percentile £21.25 £17.31 £16.86
Median hourly rate £43.25 £26.50 £39.53
Median % change year-on-year +63.21% -32.95% -8.08%
75th Percentile £67.50 £56.25 £62.97
90th Percentile £80.00 £73.75 £73.75
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% +1.07%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 11 July 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 11 July 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 11 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +26 678 £200 -4.76% 284
UK excluding London +5 599 £190 - 298
London -15 157 £213 -9.09% 59
South East +2 147 £210 -9.48% 84
East of England +34 125 £188 +9.65% 31
North of England -44 109 £175 -6.67% 61
Work from Home -15 100 £250 +5.26% 52
Midlands -15 82 £200 +28.71% 54
North West -24 67 £188 -3.85% 30
South West -21 55 £148 -32.95% 41
Scotland +21 49 £178 +8.40% 22
East Midlands +6 43 £200 +33.33% 30
Yorkshire -44 39 £148 -1.67% 26
West Midlands -48 38 £185 +15.63% 24
Wales -6 21 - - 7
Northern Ireland -3 11 - - 9
North East -33 3 £125 - 7

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 11 July 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 399 (51.82%) Windows
2 389 (50.52%) Microsoft
3 348 (45.19%) Microsoft 365
4 287 (37.27%) Active Directory
5 257 (33.38%) Customer Service
6 183 (23.77%) Problem-Solving
7 173 (22.47%) ITIL
8 162 (21.04%) Windows 10
9 113 (14.68%) Azure
10 108 (14.03%) ServiceNow
11 106 (13.77%) Microsoft Intune
12 78 (10.13%) Wi-Fi
13 77 (10.00%) ITSM
14 75 (9.74%) Entra ID
15 72 (9.35%) SharePoint
16 71 (9.22%) JIRA
17 70 (9.09%) VPN
18 53 (6.88%) Degree
19 51 (6.62%) DNS
20 50 (6.49%) DHCP
20 50 (6.49%) Microsoft Office
20 50 (6.49%) SLA
21 48 (6.23%) Microsoft Exchange
22 47 (6.10%) Service Delivery
23 46 (5.97%) Security Cleared
24 45 (5.84%) User Experience
25 42 (5.45%) LAN
25 42 (5.45%) Mac OS
26 40 (5.19%) OneDrive
27 39 (5.06%) Apple iOS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 72 (9.35%) SharePoint
2 48 (6.23%) Microsoft Exchange
3 9 (1.17%) HCL Notes
4 4 (0.52%) Confluence
5 1 (0.13%) CMS
Applications
1 50 (6.49%) Microsoft Office
2 17 (2.21%) Microsoft Excel
3 7 (0.91%) Spreadsheet
4 5 (0.65%) Microsoft PowerPoint
5 2 (0.26%) Chatbot
Business Applications
1 9 (1.17%) Remedy ITSM
2 2 (0.26%) NetSuite
3 1 (0.13%) HFM
Cloud Services
1 348 (45.19%) Microsoft 365
2 113 (14.68%) Azure
3 75 (9.74%) Entra ID
4 40 (5.19%) OneDrive
5 23 (2.99%) Azure DevOps
6 13 (1.69%) AWS
7 10 (1.30%) Google Workspace
8 9 (1.17%) SaaS
9 4 (0.52%) IaaS
10 3 (0.39%) Power Platform
10 3 (0.39%) PowerApps
11 2 (0.26%) Azure Sentinel
11 2 (0.26%) PaaS
11 2 (0.26%) Slack
12 1 (0.13%) Amazon EC2
12 1 (0.13%) Amazon S3
12 1 (0.13%) Mimecast
12 1 (0.13%) Nutanix
12 1 (0.13%) Power Automate
12 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 78 (10.13%) Wi-Fi
2 70 (9.09%) VPN
3 51 (6.62%) DNS
4 50 (6.49%) DHCP
5 42 (5.45%) LAN
6 38 (4.94%) TCP/IP
7 25 (3.25%) WAN
8 19 (2.47%) SAN
9 17 (2.21%) Firewall
10 14 (1.82%) VLAN
11 11 (1.43%) WLAN
12 10 (1.30%) Internet
12 10 (1.30%) Wireless
13 8 (1.04%) Remote Desktop
14 5 (0.65%) VoIP
15 4 (0.52%) Network Security
16 3 (0.39%) Skype
16 3 (0.39%) Unified Communications
17 2 (0.26%) NGFW
17 2 (0.26%) PSTN
Database & Business Intelligence
1 4 (0.52%) Oracle Database
1 4 (0.52%) SQL Server
2 1 (0.13%) Power BI
2 1 (0.13%) Tableau
Development Applications
1 71 (9.22%) JIRA
2 6 (0.78%) Git
3 2 (0.26%) Chocolatey
General
1 367 (47.66%) Social Skills
2 73 (9.48%) Analytical Skills
3 46 (5.97%) Finance
4 35 (4.55%) Organisational Skills
5 33 (4.29%) Manufacturing
6 20 (2.60%) Inclusion and Diversity
7 19 (2.47%) Public Sector
8 14 (1.82%) Banking
8 14 (1.82%) Law
9 10 (1.30%) Retail
9 10 (1.30%) Telecoms
10 9 (1.17%) Documentation Skills
10 9 (1.17%) Legal
11 8 (1.04%) Marketing
12 4 (0.52%) Back Office
12 4 (0.52%) Front Office
13 3 (0.39%) Billing
13 3 (0.39%) Local Government
14 1 (0.13%) Investment Banking
14 1 (0.13%) Italian Language
Libraries, Frameworks & Software Standards
1 9 (1.17%) CSS
2 6 (0.78%) X-Windows
3 4 (0.52%) .NET
3 4 (0.52%) .NET Core
3 4 (0.52%) .NET Framework
3 4 (0.52%) HTML
3 4 (0.52%) React
4 2 (0.26%) Microsoft Graph
5 1 (0.13%) Oracle Fusion
Miscellaneous
1 85 (11.04%) Onboarding
2 29 (3.77%) Data Centre
3 27 (3.51%) Driving Licence
4 21 (2.73%) Self-Motivation
5 20 (2.60%) Analytical Mindset
6 19 (2.47%) Video Conferencing
7 12 (1.56%) Enterprise Software
7 12 (1.56%) Virtual Team
8 9 (1.17%) Blackberry
9 8 (1.04%) Operational Technology
10 7 (0.91%) iPad
10 7 (0.91%) iPhone
11 5 (0.65%) CCTV
11 5 (0.65%) Legacy Systems
12 4 (0.52%) Greenfield Project
13 3 (0.39%) Educational Technology
13 3 (0.39%) Housing Association
13 3 (0.39%) IoT
13 3 (0.39%) Mobile App
13 3 (0.39%) Smartphone
Operating Systems
1 399 (51.82%) Windows
2 162 (21.04%) Windows 10
3 42 (5.45%) Mac OS
4 39 (5.06%) Apple iOS
5 25 (3.25%) Windows Server
6 21 (2.73%) Android
7 6 (0.78%) Linux
7 6 (0.78%) Mac OS X
7 6 (0.78%) Windows 7
8 2 (0.26%) Windows 8
8 2 (0.26%) Windows Server 2016
8 2 (0.26%) Windows Server 2019
9 1 (0.13%) Windows Server 2008
9 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 257 (33.38%) Customer Service
2 183 (23.77%) Problem-Solving
3 173 (22.47%) ITIL
4 77 (10.00%) ITSM
5 47 (6.10%) Service Delivery
6 45 (5.84%) User Experience
7 37 (4.81%) Time Management
8 36 (4.68%) Migration
9 33 (4.29%) Asset Management
10 32 (4.16%) Continuous Improvement
11 26 (3.38%) Data Protection
11 26 (3.38%) Service Management
12 25 (3.25%) DevOps
13 24 (3.12%) Change Management
14 22 (2.86%) Computer Science
15 21 (2.73%) Incident Management
15 21 (2.73%) Problem Management
16 20 (2.60%) Inventory Management
17 19 (2.47%) Break/Fix
17 19 (2.47%) Cybersecurity
Programming Languages
1 27 (3.51%) PowerShell
2 24 (3.12%) SQL
3 23 (2.99%) C#
4 6 (0.78%) Python
5 4 (0.52%) TypeScript
Qualifications
1 53 (6.88%) Degree
2 46 (5.97%) Security Cleared
3 38 (4.94%) Microsoft Certification
3 38 (4.94%) SC Cleared
4 31 (4.03%) A+ Certification
5 30 (3.90%) Network+ Certification
6 20 (2.60%) Computer Science Degree
7 18 (2.34%) CCNA
7 18 (2.34%) Cisco Certification
8 16 (2.08%) MCSE
9 7 (0.91%) BPSS Clearance
9 7 (0.91%) DV Cleared
10 5 (0.65%) ITIL Certification
10 5 (0.65%) Microsoft Certified Professional
11 4 (0.52%) DBS Check
12 1 (0.13%) Azure Certification
12 1 (0.13%) MCSA
Quality Assurance & Compliance
1 50 (6.49%) SLA
2 8 (1.04%) ISO/IEC 27001
3 5 (0.65%) COBIT
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 2 (0.26%) Cyber Essentials
6 1 (0.13%) Actionable Recommendations
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) PCI DSS
System Software
1 287 (37.27%) Active Directory
2 12 (1.56%) VMware Infrastructure
3 11 (1.43%) Hyper-V
4 3 (0.39%) Virtual Machines
5 2 (0.26%) vSphere
6 1 (0.13%) Virtual Desktop
Systems Management
1 106 (13.77%) Microsoft Intune
2 32 (4.16%) SCCM
3 21 (2.73%) Jamf Pro
4 6 (0.78%) ServiceCenter
5 4 (0.52%) Clonezilla
6 3 (0.39%) Active Directory Federation Services
7 2 (0.26%) PaperCut
7 2 (0.26%) Single Sign-On
8 1 (0.13%) AirWatch
8 1 (0.13%) Dell DRAC
8 1 (0.13%) Failover Clustering
8 1 (0.13%) Microsoft Clustering
8 1 (0.13%) vCenter Server
8 1 (0.13%) WSUS
Vendors
1 389 (50.52%) Microsoft
2 108 (14.03%) ServiceNow
3 32 (4.16%) Apple
4 25 (3.25%) Dell
5 18 (2.34%) VMware
6 15 (1.95%) Meraki
7 13 (1.69%) HP
8 12 (1.56%) Avaya
8 12 (1.56%) Mitel
9 11 (1.43%) Remedy
10 9 (1.17%) Google
10 9 (1.17%) Lotus
11 8 (1.04%) Cisco
12 6 (0.78%) Citrix
12 6 (0.78%) Samsung
12 6 (0.78%) Siemens
13 5 (0.65%) Oracle
14 4 (0.52%) Autodesk
14 4 (0.52%) Bloomberg
14 4 (0.52%) Veeam