IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £188, according to job vacancies posted in the 6 months leading up to 14 November 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
14 Nov 2025
Same period 2024 Same period 2023
Rank 158 238 233
Rank change year-on-year +80 -5 +50
Contract jobs requiring an IT Support 628 386 516
As % of all contract jobs in the UK 1.77% 1.05% 1.11%
As % of the Job Titles category 1.94% 1.13% 1.18%
Number of daily rates quoted 356 194 326
10th Percentile £134 £125 £130
25th Percentile £153 £157 £157
Median daily rate (50th Percentile) £188 £193 £200
Median % change year-on-year -2.60% -3.75% +3.90%
75th Percentile £225 £238 £243
90th Percentile £288 £338 £328
UK excluding London median daily rate £175 £187 £190
% change year-on-year -6.66% -1.32% +5.56%
Number of hourly rates quoted 165 45 71
10th Percentile £12.60 £15.00 £14.25
25th Percentile £13.75 £18.19 £15.95
Median hourly rate £18.50 £23.59 £18.93
Median % change year-on-year -21.58% +24.62% +11.35%
75th Percentile £21.00 £24.18 £23.75
90th Percentile £24.00 £27.00 £28.75
UK excluding London median hourly rate £17.30 £21.50 £18.50
% change year-on-year -19.53% +16.22% +9.31%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 32,306 34,076 43,561
% of contract IT jobs with a recognized job title 90.91% 92.86% 93.69%
Number of daily rates quoted 20,507 20,574 29,610
10th Percentile £278 £300 £294
25th Percentile £402 £413 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £622 £638 £650
90th Percentile £725 £738 £743
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,870 1,280 1,541
10th Percentile £14.19 £15.19 £15.00
25th Percentile £17.87 £20.30 £19.06
Median hourly rate £25.15 £35.00 £44.50
Median % change year-on-year -28.14% -21.35% +55.05%
75th Percentile £53.75 £65.00 £65.00
90th Percentile £70.00 £73.75 £77.50
UK excluding London median hourly rate £25.15 £35.00 £44.50
% change year-on-year -28.14% -21.35% +83.51%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 14 November 2025.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 14 November 2025.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 14 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +78 558 £186 -4.49% 504
UK excluding London +49 490 £175 -6.66% 486
North of England +48 140 £175 -1.41% 108
London +45 127 £200 -4.76% 120
South East +49 119 £188 -1.32% 132
Work from Home +19 75 £190 -12.64% 121
South West +16 67 £176 -9.62% 51
North West +26 60 £175 +2.94% 57
Yorkshire +6 58 £190 +10.14% 39
East of England +9 57 £190 +10.95% 50
Midlands -38 50 £158 -7.35% 89
East Midlands -17 26 £158 -7.35% 40
West Midlands -38 24 £175 +1.45% 49
Wales +8 22 £170 +32.81% 11
North East +7 22 £120 -38.46% 12
Scotland -6 21 £200 +17.65% 50
Northern Ireland +3 20 £165 -10.81% 4

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 14 November 2025, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 308 (49.04%) Windows
2 255 (40.61%) Microsoft
3 247 (39.33%) Microsoft 365
4 195 (31.05%) Customer Service
5 169 (26.91%) Active Directory
6 137 (21.82%) Windows 10
7 134 (21.34%) Problem-Solving
8 119 (18.95%) ITIL
9 113 (17.99%) Security Cleared
10 107 (17.04%) Microsoft Office
11 102 (16.24%) SC Cleared
12 73 (11.62%) ServiceNow
13 67 (10.67%) ITSM
14 65 (10.35%) Asset Management
14 65 (10.35%) Microsoft Intune
15 63 (10.03%) Business Intelligence
15 63 (10.03%) Degree
16 62 (9.87%) Android
17 57 (9.08%) Mac OS
18 55 (8.76%) Azure
18 55 (8.76%) Service Management
18 55 (8.76%) SharePoint
19 54 (8.60%) SAP
20 48 (7.64%) Cisco
20 48 (7.64%) Programme Management
21 47 (7.48%) Digital Marketing
22 46 (7.32%) SLA
23 44 (7.01%) Entra ID
24 43 (6.85%) Apple
24 43 (6.85%) Apple iOS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 55 (8.76%) SharePoint
2 30 (4.78%) Microsoft Exchange
3 4 (0.64%) Confluence
4 1 (0.16%) HCL Notes
4 1 (0.16%) IIS
4 1 (0.16%) Mule
4 1 (0.16%) Tomcat
Applications
1 107 (17.04%) Microsoft Office
2 24 (3.82%) Microsoft Excel
3 15 (2.39%) Spreadsheet
4 3 (0.48%) Microsoft PowerPoint
5 2 (0.32%) Microsoft Project
5 2 (0.32%) MS Visio
6 1 (0.16%) Adobe Creative Suite
Business Applications
1 5 (0.80%) Remedy ITSM
2 4 (0.64%) assyst
3 1 (0.16%) BondVision
3 1 (0.16%) Kondor
3 1 (0.16%) SystmOne
Cloud Services
1 247 (39.33%) Microsoft 365
2 55 (8.76%) Azure
3 44 (7.01%) Entra ID
4 36 (5.73%) Google Workspace
5 18 (2.87%) OneDrive
6 10 (1.59%) SaaS
7 7 (1.11%) Power Platform
7 7 (1.11%) Slack
8 2 (0.32%) AWS
9 1 (0.16%) ChatGPT
9 1 (0.16%) Dynamics 365
9 1 (0.16%) GCP
9 1 (0.16%) GitHub
9 1 (0.16%) IaaS
9 1 (0.16%) Microsoft Copilot
9 1 (0.16%) Mimecast
9 1 (0.16%) PaaS
Communications & Networking
1 41 (6.53%) DNS
2 37 (5.89%) TCP/IP
3 32 (5.10%) VPN
4 30 (4.78%) Wi-Fi
4 30 (4.78%) Wireless
5 29 (4.62%) DHCP
6 25 (3.98%) Firewall
7 19 (3.03%) LAN
8 14 (2.23%) WAN
9 10 (1.59%) Remote Desktop
10 9 (1.43%) Cisco IOS
10 9 (1.43%) Network Security
10 9 (1.43%) Unified Communications
11 7 (1.11%) PABX
11 7 (1.11%) Skype
12 6 (0.96%) Internet
13 5 (0.80%) VoIP
14 4 (0.64%) IP Telephony
15 2 (0.32%) DMZ
16 1 (0.16%) WLAN
Database & Business Intelligence
1 5 (0.80%) Oracle Reports
2 4 (0.64%) Relational Database
3 2 (0.32%) MySQL
3 2 (0.32%) Power BI
3 2 (0.32%) RDBMS
3 2 (0.32%) SQL Server
4 1 (0.16%) Electronic Patient Records
Development Applications
1 8 (1.27%) JIRA
2 1 (0.16%) Hudson
2 1 (0.16%) Jenkins
2 1 (0.16%) Sonatype Nexus
General
1 297 (47.29%) Social Skills
2 89 (14.17%) Finance
3 81 (12.90%) Manufacturing
4 60 (9.55%) Organisational Skills
4 60 (9.55%) Public Sector
5 48 (7.64%) Telecoms
6 47 (7.48%) Electronics
6 47 (7.48%) Marketing
7 23 (3.66%) Analytical Skills
7 23 (3.66%) Banking
8 17 (2.71%) Inclusion and Diversity
9 12 (1.91%) Investment Banking
10 11 (1.75%) Financial Institution
11 9 (1.43%) Law
12 7 (1.11%) Aerospace
13 6 (0.96%) Legal
13 6 (0.96%) Local Government
14 5 (0.80%) Front Office
15 4 (0.64%) Retail
16 3 (0.48%) Documentation Skills
Libraries, Frameworks & Software Standards
1 2 (0.32%) Middleware
2 1 (0.16%) JSON
2 1 (0.16%) XML
Miscellaneous
1 33 (5.25%) Data Centre
2 27 (4.30%) Onboarding
3 21 (3.34%) Driving Licence
3 21 (3.34%) Enterprise Software
3 21 (3.34%) Self-Motivation
4 17 (2.71%) Management Information System
4 17 (2.71%) Video Conferencing
5 13 (2.07%) BYOD
6 12 (1.91%) Blackberry
7 10 (1.59%) iPhone
7 10 (1.59%) Smartphone
8 8 (1.27%) NHS
9 6 (0.96%) HTC Vive
9 6 (0.96%) Virtual Reality
10 5 (0.80%) Low-Code
10 5 (0.80%) Mobile App
10 5 (0.80%) Team-Oriented Environment
11 4 (0.64%) iPad
11 4 (0.64%) Legacy Systems
11 4 (0.64%) Operational Technology
Operating Systems
1 308 (49.04%) Windows
2 137 (21.82%) Windows 10
3 62 (9.87%) Android
4 57 (9.08%) Mac OS
5 43 (6.85%) Apple iOS
6 26 (4.14%) Linux
7 23 (3.66%) Windows Server
8 19 (3.03%) Windows Server 2016
9 9 (1.43%) Windows 7
10 8 (1.27%) Windows Server 2019
11 7 (1.11%) Windows Server 2003
11 7 (1.11%) Windows Server 2012
12 5 (0.80%) AIX
13 3 (0.48%) Unix
14 2 (0.32%) Mac OS X
15 1 (0.16%) VMS
15 1 (0.16%) Windows 8
15 1 (0.16%) Windows Server 2008
Processes & Methodologies
1 195 (31.05%) Customer Service
2 134 (21.34%) Problem-Solving
3 119 (18.95%) ITIL
4 67 (10.67%) ITSM
5 65 (10.35%) Asset Management
6 63 (10.03%) Business Intelligence
7 55 (8.76%) Service Management
8 48 (7.64%) Programme Management
9 47 (7.48%) Digital Marketing
10 43 (6.85%) Service Delivery
11 38 (6.05%) Cybersecurity
12 28 (4.46%) Migration
12 28 (4.46%) Problem Management
13 25 (3.98%) Continuous Improvement
13 25 (3.98%) Workflow
14 24 (3.82%) Change Management
15 22 (3.50%) Computer Science
16 21 (3.34%) Mobile Device Management
16 21 (3.34%) Project Management
16 21 (3.34%) Time Management
Programming Languages
1 15 (2.39%) PowerShell
2 6 (0.96%) SQL
3 3 (0.48%) Java
4 2 (0.32%) JavaScript
4 2 (0.32%) Perl
4 2 (0.32%) Python
5 1 (0.16%) Bash
5 1 (0.16%) C
Qualifications
1 113 (17.99%) Security Cleared
2 102 (16.24%) SC Cleared
3 63 (10.03%) Degree
4 21 (3.34%) A+ Certification
5 17 (2.71%) Microsoft Certification
6 11 (1.75%) Computer Science Degree
7 10 (1.59%) ITIL Foundation Certificate
8 9 (1.43%) MCP
9 7 (1.11%) DBS Check
9 7 (1.11%) ITIL Certification
10 6 (0.96%) HND
11 5 (0.80%) MCDST
12 4 (0.64%) HNC
13 3 (0.48%) DV Cleared
14 2 (0.32%) ACSP
14 2 (0.32%) ACTC
14 2 (0.32%) BPSS Clearance
14 2 (0.32%) MCSE
14 2 (0.32%) Network+ Certification
15 1 (0.16%) BC Cleared
Quality Assurance & Compliance
1 46 (7.32%) SLA
2 9 (1.43%) GDPR
3 3 (0.48%) PMO
4 2 (0.32%) Data Quality
5 1 (0.16%) QA
System Software
1 169 (26.91%) Active Directory
2 9 (1.43%) VMware Infrastructure
3 7 (1.11%) Hyper-V
3 7 (1.11%) Virtual Desktop
4 6 (0.96%) Terminal Services
5 4 (0.64%) Firmware
6 3 (0.48%) Virtual Machines
7 2 (0.32%) BitLocker
7 2 (0.32%) VMware Workstation
7 2 (0.32%) vSphere
Systems Management
1 65 (10.35%) Microsoft Intune
2 40 (6.37%) SCCM
3 18 (2.87%) Jamf Pro
4 5 (0.80%) Control-M
5 2 (0.32%) Autotask
5 2 (0.32%) WSUS
6 1 (0.16%) Active Directory Federation Services
6 1 (0.16%) FortiGate
6 1 (0.16%) Kubernetes
6 1 (0.16%) Systems Management Server (SMS)
Vendors
1 255 (40.61%) Microsoft
2 73 (11.62%) ServiceNow
3 54 (8.60%) SAP
4 48 (7.64%) Cisco
5 43 (6.85%) Apple
6 33 (5.25%) HP
7 29 (4.62%) Dell
8 26 (4.14%) Google
9 17 (2.71%) Citrix
10 12 (1.91%) VMware
11 9 (1.43%) Remedy
12 7 (1.11%) Bloomberg
12 7 (1.11%) Datto
12 7 (1.11%) Oracle
13 6 (0.96%) Mitel
14 5 (0.80%) Autodesk
14 5 (0.80%) BT
14 5 (0.80%) iManage
14 5 (0.80%) Reuters
15 4 (0.64%) MobileIron