IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 24 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
24 Apr 2026
Same period 2025 Same period 2024
Rank 170 251 199
Rank change year-on-year +81 -52 +26
Contract jobs requiring an IT Support 740 304 517
As % of all contract jobs in the UK 1.59% 1.03% 1.18%
As % of the Job Titles category 1.73% 1.11% 1.28%
Number of daily rates quoted 340 159 331
10th Percentile £150 £150 £132
25th Percentile £163 £180 £150
Median daily rate (50th Percentile) £200 £220 £200
Median % change year-on-year -9.20% +10.00% +6.38%
75th Percentile £238 £288 £244
90th Percentile £341 £413 £325
UK excluding London median daily rate £190 £200 £190
% change year-on-year -5.00% +5.26% +8.57%
Number of hourly rates quoted 167 47 117
10th Percentile £12.98 £15.11 £10.95
25th Percentile £15.79 £17.78 £12.00
Median hourly rate £18.50 £18.75 £15.46
Median % change year-on-year -1.33% +21.28% -16.43%
75th Percentile £20.79 £24.42 £22.23
90th Percentile £23.75 £35.06 £25.00
UK excluding London median hourly rate £18.50 £18.31 £13.60
% change year-on-year +1.07% +34.60% -26.49%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 42,897 27,359 40,498
% of contract IT jobs with a recognized job title 92.32% 92.62% 92.77%
Number of daily rates quoted 26,528 17,903 26,435
10th Percentile £313 £300 £275
25th Percentile £413 £406 £408
Median daily rate (50th Percentile) £500 £515 £525
Median % change year-on-year -2.91% -1.90% -2.78%
75th Percentile £613 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £488 £475 £490
% change year-on-year +2.63% -3.06% -2.00%
Number of hourly rates quoted 2,745 1,021 2,635
10th Percentile £15.00 £14.20 £12.86
25th Percentile £20.35 £18.51 £16.30
Median hourly rate £42.50 £29.23 £35.50
Median % change year-on-year +45.40% -17.66% -21.11%
75th Percentile £65.60 £62.50 £60.00
90th Percentile £78.43 £75.00 £72.50
UK excluding London median hourly rate £44.00 £28.75 £37.50
% change year-on-year +53.04% -23.33% -11.76%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 24 April 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 24 April 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 24 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +75 650 £200 -9.09% 259
UK excluding London +63 577 £190 -5.00% 275
North of England +10 150 £175 -12.50% 48
London -7 145 £200 -15.79% 27
East of England +43 139 £203 +12.50% 50
South East +3 103 £205 -31.67% 71
North West +20 91 £175 -12.50% 24
Midlands -22 70 £188 +25.00% 45
Work from Home -23 62 £196 -21.50% 47
Scotland +41 45 £250 +25.00% 14
Yorkshire -31 43 £205 -2.38% 18
South West -22 42 £170 -22.73% 38
East Midlands -6 40 £200 +14.00% 25
West Midlands -50 29 £178 +18.33% 20
Wales -3 23 £160 -15.79% 9
North East -3 16 £125 - 7
Northern Ireland 0 5 - - 8

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 24 April 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 371 (50.14%) Windows
2 367 (49.59%) Microsoft
3 317 (42.84%) Microsoft 365
4 266 (35.95%) Active Directory
5 253 (34.19%) Customer Service
6 144 (19.46%) Windows 10
7 128 (17.30%) Problem-Solving
8 125 (16.89%) ITIL
9 83 (11.22%) ServiceNow
10 80 (10.81%) Azure
10 80 (10.81%) Wi-Fi
11 69 (9.32%) SLA
12 62 (8.38%) Entra ID
12 62 (8.38%) Microsoft Intune
12 62 (8.38%) Time Management
13 57 (7.70%) Microsoft Office
14 55 (7.43%) ITSM
15 54 (7.30%) Security Cleared
15 54 (7.30%) VPN
16 50 (6.76%) JIRA
17 48 (6.49%) SC Cleared
18 46 (6.22%) Asset Management
19 45 (6.08%) Android
20 44 (5.95%) LAN
20 44 (5.95%) SharePoint
21 42 (5.68%) Degree
21 42 (5.68%) DNS
22 41 (5.54%) DHCP
23 36 (4.86%) Microsoft Exchange
23 36 (4.86%) User Experience

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 44 (5.95%) SharePoint
2 36 (4.86%) Microsoft Exchange
3 3 (0.41%) Confluence
4 1 (0.14%) HCL Notes
Applications
1 57 (7.70%) Microsoft Office
2 31 (4.19%) Spreadsheet
3 17 (2.30%) Microsoft Excel
4 5 (0.68%) Microsoft PowerPoint
5 1 (0.14%) Chatbot
5 1 (0.14%) Microsoft Project
Business Applications
1 10 (1.35%) Remedy ITSM
2 2 (0.27%) NetSuite
3 1 (0.14%) assyst
Cloud Services
1 317 (42.84%) Microsoft 365
2 80 (10.81%) Azure
3 62 (8.38%) Entra ID
4 23 (3.11%) Azure DevOps
4 23 (3.11%) Google Workspace
5 20 (2.70%) OneDrive
6 10 (1.35%) SaaS
7 3 (0.41%) IaaS
8 2 (0.27%) Azure Sentinel
8 2 (0.27%) PaaS
8 2 (0.27%) Power Platform
8 2 (0.27%) PowerApps
8 2 (0.27%) Slack
9 1 (0.14%) Adobe Creative Cloud
9 1 (0.14%) Amazon EC2
9 1 (0.14%) Amazon S3
9 1 (0.14%) AWS
9 1 (0.14%) Virtual Private Cloud
Communications & Networking
1 80 (10.81%) Wi-Fi
2 54 (7.30%) VPN
3 44 (5.95%) LAN
4 42 (5.68%) DNS
5 41 (5.54%) DHCP
6 27 (3.65%) Firewall
7 25 (3.38%) WAN
8 23 (3.11%) TCP/IP
9 16 (2.16%) SAN
9 16 (2.16%) Wireless
10 13 (1.76%) VLAN
11 12 (1.62%) Network Security
12 11 (1.49%) Skype
13 9 (1.22%) VoIP
14 8 (1.08%) Cisco IOS
15 7 (0.95%) Internet
16 6 (0.81%) Remote Desktop
16 6 (0.81%) WLAN
17 3 (0.41%) DMZ
17 3 (0.41%) Unified Communications
Database & Business Intelligence
1 4 (0.54%) Oracle Database
1 4 (0.54%) SQL Server
2 1 (0.14%) Tableau
Development Applications
1 50 (6.76%) JIRA
2 6 (0.81%) Git
3 3 (0.41%) Chocolatey
4 1 (0.14%) Tricentis qTest
General
1 362 (48.92%) Social Skills
2 47 (6.35%) Finance
3 45 (6.08%) Manufacturing
3 45 (6.08%) Organisational Skills
4 44 (5.95%) Analytical Skills
5 26 (3.51%) Public Sector
6 19 (2.57%) Banking
6 19 (2.57%) Telecoms
7 17 (2.30%) Inclusion and Diversity
8 13 (1.76%) Law
9 10 (1.35%) Documentation Skills
9 10 (1.35%) Marketing
10 9 (1.22%) Electronics
11 7 (0.95%) Pharmaceutical
12 6 (0.81%) Front Office
13 5 (0.68%) Legal
13 5 (0.68%) Local Government
14 3 (0.41%) Investment Banking
15 2 (0.27%) Japanese Language
15 2 (0.27%) Retail
Libraries, Frameworks & Software Standards
1 6 (0.81%) X-Windows
2 5 (0.68%) CSS
3 4 (0.54%) .NET
3 4 (0.54%) .NET Core
3 4 (0.54%) .NET Framework
3 4 (0.54%) HTML
3 4 (0.54%) React
4 2 (0.27%) Microsoft Graph
4 2 (0.27%) Web Services
Miscellaneous
1 78 (10.54%) Onboarding
2 32 (4.32%) Driving Licence
3 21 (2.84%) Self-Motivation
4 18 (2.43%) Data Centre
5 15 (2.03%) Enterprise Software
6 14 (1.89%) Analytical Mindset
7 11 (1.49%) Virtual Team
8 8 (1.08%) iPhone
8 8 (1.08%) Mobile App
9 7 (0.95%) NHS
9 7 (0.95%) Smartphone
9 7 (0.95%) Video Conferencing
10 5 (0.68%) Legacy Systems
10 5 (0.68%) Life Science
11 4 (0.54%) Greenfield Project
11 4 (0.54%) Management Information System
12 3 (0.41%) Educational Technology
13 2 (0.27%) Housing Association
13 2 (0.27%) iPad
13 2 (0.27%) Manufacturing Execution System
Operating Systems
1 371 (50.14%) Windows
2 144 (19.46%) Windows 10
3 45 (6.08%) Android
4 35 (4.73%) Apple iOS
5 34 (4.59%) Windows Server
6 29 (3.92%) Mac OS
7 19 (2.57%) Linux
8 7 (0.95%) Mac OS X
8 7 (0.95%) Windows 7
9 4 (0.54%) Windows 8
9 4 (0.54%) Windows Server 2016
9 4 (0.54%) Windows Server 2019
10 2 (0.27%) Windows Server 2003
10 2 (0.27%) Windows Server 2012
11 1 (0.14%) Windows Server 2008
Processes & Methodologies
1 253 (34.19%) Customer Service
2 128 (17.30%) Problem-Solving
3 125 (16.89%) ITIL
4 62 (8.38%) Time Management
5 55 (7.43%) ITSM
6 46 (6.22%) Asset Management
7 36 (4.86%) User Experience
8 33 (4.46%) Migration
9 31 (4.19%) Service Delivery
10 27 (3.65%) Change Management
10 27 (3.65%) Service Management
11 24 (3.24%) Continuous Improvement
11 24 (3.24%) DevOps
12 22 (2.97%) Break/Fix
13 21 (2.84%) Computer Science
13 21 (2.84%) Cybersecurity
13 21 (2.84%) Problem Management
13 21 (2.84%) Process Improvement
14 20 (2.70%) Inventory Management
15 18 (2.43%) Logistics
Programming Languages
1 23 (3.11%) C#
2 21 (2.84%) PowerShell
2 21 (2.84%) SQL
3 6 (0.81%) Python
4 4 (0.54%) TypeScript
Qualifications
1 54 (7.30%) Security Cleared
2 48 (6.49%) SC Cleared
3 42 (5.68%) Degree
4 33 (4.46%) A+ Certification
5 32 (4.32%) Microsoft Certification
6 23 (3.11%) Network+ Certification
7 17 (2.30%) CCNA
7 17 (2.30%) Cisco Certification
8 16 (2.16%) MCSE
9 11 (1.49%) DV Cleared
10 10 (1.35%) Computer Science Degree
10 10 (1.35%) ITIL Certification
11 4 (0.54%) HND
12 3 (0.41%) HNC
13 2 (0.27%) DBS Check
13 2 (0.27%) Microsoft Certified Professional
14 1 (0.14%) MCSA
14 1 (0.14%) PMI Certification
14 1 (0.14%) PMP
Quality Assurance & Compliance
1 69 (9.32%) SLA
2 6 (0.81%) Cyber Essentials
2 6 (0.81%) PMO
3 2 (0.27%) ISO/IEC 27001
4 1 (0.14%) Actionable Recommendations
4 1 (0.14%) GDPR
4 1 (0.14%) GxP
4 1 (0.14%) ITGC
System Software
1 266 (35.95%) Active Directory
2 11 (1.49%) VMware Infrastructure
3 9 (1.22%) Hyper-V
4 3 (0.41%) Virtual Machines
5 2 (0.27%) vSphere
Systems Management
1 62 (8.38%) Microsoft Intune
2 34 (4.59%) SCCM
3 15 (2.03%) Jamf Pro
4 9 (1.22%) ServiceCenter
5 3 (0.41%) Active Directory Federation Services
5 3 (0.41%) WSUS
6 2 (0.27%) PaperCut
7 1 (0.14%) Dell DRAC
7 1 (0.14%) Single Sign-On
7 1 (0.14%) vCenter Server
Vendors
1 367 (49.59%) Microsoft
2 83 (11.22%) ServiceNow
3 32 (4.32%) Dell
4 27 (3.65%) Apple
5 22 (2.97%) HP
6 21 (2.84%) Cisco
7 16 (2.16%) Google
8 15 (2.03%) VMware
9 11 (1.49%) Remedy
10 10 (1.35%) SAP
11 8 (1.08%) Avaya
11 8 (1.08%) Meraki
11 8 (1.08%) Mitel
12 7 (0.95%) Autodesk
12 7 (0.95%) Citrix
12 7 (0.95%) SOTI
13 5 (0.68%) Bloomberg
13 5 (0.68%) Oracle
14 4 (0.54%) Barracuda Networks
14 4 (0.54%) Palo Alto