IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 22 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
22 Apr 2026
Same period 2025 Same period 2024
Rank 160 264 200
Rank change year-on-year +104 -64 +27
Contract jobs requiring an IT Support 754 300 517
As % of all contract jobs in the UK 1.63% 1.02% 1.19%
As % of the Job Titles category 1.76% 1.10% 1.28%
Number of daily rates quoted 351 158 332
10th Percentile £146 £150 £132
25th Percentile £163 £180 £150
Median daily rate (50th Percentile) £200 £220 £200
Median % change year-on-year -9.32% +10.00% +6.38%
75th Percentile £238 £288 £244
90th Percentile £338 £413 £305
UK excluding London median daily rate £190 £200 £190
% change year-on-year -5.00% +5.26% +8.57%
Number of hourly rates quoted 170 46 116
10th Percentile £13.08 £15.25 £10.95
25th Percentile £15.79 £18.13 £12.00
Median hourly rate £18.50 £19.88 £15.44
Median % change year-on-year -6.92% +28.72% -16.54%
75th Percentile £20.95 £24.54 £22.00
90th Percentile £23.75 £35.20 £25.00
UK excluding London median hourly rate £18.50 £18.40 £13.60
% change year-on-year +0.53% +35.31% -26.49%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 42,785 27,291 40,291
% of contract IT jobs with a recognized job title 92.29% 92.62% 92.77%
Number of daily rates quoted 26,469 17,875 26,294
10th Percentile £313 £300 £275
25th Percentile £413 £406 £409
Median daily rate (50th Percentile) £500 £515 £525
Median % change year-on-year -2.91% -1.90% -2.78%
75th Percentile £613 £625 £638
90th Percentile £725 £738 £748
UK excluding London median daily rate £488 £475 £493
% change year-on-year +2.63% -3.65% -1.40%
Number of hourly rates quoted 2,747 1,005 2,616
10th Percentile £15.00 £14.41 £12.86
25th Percentile £20.35 £18.87 £16.25
Median hourly rate £42.25 £30.20 £35.00
Median % change year-on-year +39.90% -13.71% -22.22%
75th Percentile £65.74 £63.75 £60.00
90th Percentile £78.10 £75.40 £72.50
UK excluding London median hourly rate £43.85 £29.23 £36.50
% change year-on-year +50.00% -19.92% -15.12%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 22 April 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 22 April 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 22 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +71 666 £200 -9.09% 292
UK excluding London +62 587 £190 -5.00% 309
North of England +11 154 £175 -12.50% 59
London +17 149 £200 -15.79% 26
East of England +45 138 £203 +12.50% 51
South East +15 109 £205 -31.67% 74
North West +18 92 £173 -13.75% 33
Midlands -27 72 £194 +29.00% 49
Work from Home -20 63 £196 -21.50% 48
Scotland +32 45 £250 +25.00% 16
Yorkshire -34 44 £205 -2.38% 21
South West -27 43 £160 -27.27% 48
East Midlands -6 41 £200 +14.00% 27
West Midlands -48 30 £180 +20.00% 22
Wales +1 22 £160 -15.79% 12
North East -5 18 £123 - 6
Northern Ireland -3 4 - - 9

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 22 April 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 383 (50.80%) Windows
2 375 (49.73%) Microsoft
3 324 (42.97%) Microsoft 365
4 269 (35.68%) Active Directory
5 256 (33.95%) Customer Service
6 148 (19.63%) Windows 10
7 129 (17.11%) Problem-Solving
8 125 (16.58%) ITIL
9 88 (11.67%) ServiceNow
10 81 (10.74%) Azure
11 80 (10.61%) Wi-Fi
12 70 (9.28%) SLA
13 67 (8.89%) Microsoft Intune
14 64 (8.49%) Entra ID
15 63 (8.36%) Time Management
16 61 (8.09%) Microsoft Office
16 61 (8.09%) Security Cleared
17 60 (7.96%) ITSM
18 55 (7.29%) SC Cleared
18 55 (7.29%) VPN
19 50 (6.63%) Asset Management
19 50 (6.63%) JIRA
20 49 (6.50%) Android
21 45 (5.97%) SharePoint
22 44 (5.84%) Degree
22 44 (5.84%) DNS
22 44 (5.84%) LAN
23 43 (5.70%) DHCP
24 38 (5.04%) Microsoft Exchange
25 37 (4.91%) Apple iOS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 45 (5.97%) SharePoint
2 38 (5.04%) Microsoft Exchange
3 3 (0.40%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 61 (8.09%) Microsoft Office
2 31 (4.11%) Spreadsheet
3 17 (2.25%) Microsoft Excel
4 5 (0.66%) Microsoft PowerPoint
5 1 (0.13%) Chatbot
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.33%) Remedy ITSM
2 2 (0.27%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 324 (42.97%) Microsoft 365
2 81 (10.74%) Azure
3 64 (8.49%) Entra ID
4 24 (3.18%) Google Workspace
5 23 (3.05%) Azure DevOps
6 20 (2.65%) OneDrive
7 10 (1.33%) SaaS
8 3 (0.40%) IaaS
9 2 (0.27%) Azure Sentinel
9 2 (0.27%) PaaS
9 2 (0.27%) Power Platform
9 2 (0.27%) PowerApps
9 2 (0.27%) Slack
10 1 (0.13%) Adobe Creative Cloud
10 1 (0.13%) Amazon EC2
10 1 (0.13%) Amazon S3
10 1 (0.13%) AWS
10 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 80 (10.61%) Wi-Fi
2 55 (7.29%) VPN
3 44 (5.84%) DNS
3 44 (5.84%) LAN
4 43 (5.70%) DHCP
5 27 (3.58%) Firewall
6 25 (3.32%) WAN
7 24 (3.18%) TCP/IP
8 19 (2.52%) Wireless
9 16 (2.12%) SAN
10 13 (1.72%) VLAN
11 12 (1.59%) Network Security
12 11 (1.46%) Skype
13 9 (1.19%) VoIP
14 8 (1.06%) Cisco IOS
15 7 (0.93%) Internet
16 6 (0.80%) Remote Desktop
16 6 (0.80%) WLAN
17 3 (0.40%) DMZ
17 3 (0.40%) Unified Communications
Database & Business Intelligence
1 4 (0.53%) Oracle Database
1 4 (0.53%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 50 (6.63%) JIRA
2 6 (0.80%) Git
3 3 (0.40%) Chocolatey
4 1 (0.13%) Tricentis qTest
General
1 367 (48.67%) Social Skills
2 50 (6.63%) Finance
3 49 (6.50%) Manufacturing
4 48 (6.37%) Organisational Skills
5 43 (5.70%) Analytical Skills
6 29 (3.85%) Public Sector
7 21 (2.79%) Telecoms
8 19 (2.52%) Banking
9 17 (2.25%) Inclusion and Diversity
10 13 (1.72%) Law
10 13 (1.72%) Marketing
11 12 (1.59%) Electronics
12 10 (1.33%) Documentation Skills
13 7 (0.93%) Pharmaceutical
14 6 (0.80%) Front Office
15 5 (0.66%) Legal
15 5 (0.66%) Local Government
16 3 (0.40%) Investment Banking
17 2 (0.27%) Japanese Language
17 2 (0.27%) Retail
Libraries, Frameworks & Software Standards
1 6 (0.80%) X-Windows
2 5 (0.66%) CSS
3 4 (0.53%) .NET
3 4 (0.53%) .NET Core
3 4 (0.53%) .NET Framework
3 4 (0.53%) HTML
3 4 (0.53%) React
4 2 (0.27%) Microsoft Graph
4 2 (0.27%) Web Services
Miscellaneous
1 80 (10.61%) Onboarding
2 32 (4.24%) Driving Licence
3 21 (2.79%) Self-Motivation
4 20 (2.65%) Data Centre
5 16 (2.12%) Enterprise Software
6 14 (1.86%) Analytical Mindset
7 11 (1.46%) Virtual Team
8 9 (1.19%) NHS
9 8 (1.06%) iPhone
9 8 (1.06%) Mobile App
9 8 (1.06%) Video Conferencing
10 7 (0.93%) Smartphone
11 6 (0.80%) Management Information System
12 5 (0.66%) Legacy Systems
12 5 (0.66%) Life Science
13 4 (0.53%) Greenfield Project
14 3 (0.40%) Educational Technology
15 2 (0.27%) Housing Association
15 2 (0.27%) IoT
15 2 (0.27%) Manufacturing Execution System
Operating Systems
1 383 (50.80%) Windows
2 148 (19.63%) Windows 10
3 49 (6.50%) Android
4 37 (4.91%) Apple iOS
5 36 (4.77%) Windows Server
6 33 (4.38%) Mac OS
7 22 (2.92%) Linux
8 7 (0.93%) Mac OS X
8 7 (0.93%) Windows 7
9 5 (0.66%) Windows Server 2016
10 4 (0.53%) Windows 8
10 4 (0.53%) Windows Server 2019
11 2 (0.27%) Windows Server 2003
11 2 (0.27%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 256 (33.95%) Customer Service
2 129 (17.11%) Problem-Solving
3 125 (16.58%) ITIL
4 63 (8.36%) Time Management
5 60 (7.96%) ITSM
6 50 (6.63%) Asset Management
7 37 (4.91%) User Experience
8 33 (4.38%) Migration
8 33 (4.38%) Service Delivery
9 30 (3.98%) Service Management
10 29 (3.85%) Change Management
11 25 (3.32%) Continuous Improvement
11 25 (3.32%) Cybersecurity
12 24 (3.18%) DevOps
13 22 (2.92%) Break/Fix
13 22 (2.92%) Problem Management
14 21 (2.79%) Process Improvement
15 20 (2.65%) Computer Science
16 19 (2.52%) Inventory Management
17 18 (2.39%) Logistics
Programming Languages
1 23 (3.05%) C#
2 22 (2.92%) PowerShell
3 21 (2.79%) SQL
4 6 (0.80%) Python
5 4 (0.53%) TypeScript
Qualifications
1 61 (8.09%) Security Cleared
2 55 (7.29%) SC Cleared
3 44 (5.84%) Degree
4 33 (4.38%) A+ Certification
5 31 (4.11%) Microsoft Certification
6 22 (2.92%) Network+ Certification
7 17 (2.25%) CCNA
7 17 (2.25%) Cisco Certification
8 16 (2.12%) MCSE
9 11 (1.46%) DV Cleared
10 10 (1.33%) Computer Science Degree
10 10 (1.33%) ITIL Certification
11 4 (0.53%) HND
12 3 (0.40%) HNC
13 2 (0.27%) DBS Check
13 2 (0.27%) Microsoft Certified Professional
14 1 (0.13%) ITIL Foundation Certificate
14 1 (0.13%) MCSA
14 1 (0.13%) PMI Certification
14 1 (0.13%) PMP
Quality Assurance & Compliance
1 70 (9.28%) SLA
2 6 (0.80%) Cyber Essentials
2 6 (0.80%) PMO
3 2 (0.27%) ISO/IEC 27001
4 1 (0.13%) Actionable Recommendations
4 1 (0.13%) GDPR
4 1 (0.13%) GxP
4 1 (0.13%) ITGC
System Software
1 269 (35.68%) Active Directory
2 12 (1.59%) VMware Infrastructure
3 10 (1.33%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.27%) vSphere
Systems Management
1 67 (8.89%) Microsoft Intune
2 36 (4.77%) SCCM
3 17 (2.25%) Jamf Pro
4 9 (1.19%) ServiceCenter
5 3 (0.40%) Active Directory Federation Services
5 3 (0.40%) WSUS
6 2 (0.27%) PaperCut
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Single Sign-On
7 1 (0.13%) vCenter Server
Vendors
1 375 (49.73%) Microsoft
2 88 (11.67%) ServiceNow
3 34 (4.51%) Dell
4 29 (3.85%) Apple
5 24 (3.18%) Cisco
5 24 (3.18%) HP
6 17 (2.25%) VMware
7 16 (2.12%) Google
8 13 (1.72%) SAP
9 11 (1.46%) Remedy
10 8 (1.06%) Avaya
10 8 (1.06%) Meraki
10 8 (1.06%) Mitel
11 7 (0.93%) Autodesk
11 7 (0.93%) Citrix
11 7 (0.93%) SOTI
12 5 (0.66%) Bloomberg
12 5 (0.66%) Oracle
13 4 (0.53%) Barracuda Networks
13 4 (0.53%) Palo Alto