IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 18 September 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
18 Sep 2026
Same period 2025 Same period 2024
Rank 205 171 236
Rank change year-on-year -34 +65 -5
Contract jobs requiring an IT Support 762 555 389
As % of all contract jobs in the UK 1.40% 1.68% 1.01%
As % of the Job Titles category 1.52% 1.85% 1.09%
Number of daily rates quoted 393 267 205
10th Percentile £150 £127 £125
25th Percentile £164 £153 £156
Median daily rate (50th Percentile) £200 £190 £193
Median % change year-on-year +5.26% -1.30% -3.75%
75th Percentile £260 £250 £244
90th Percentile £323 £360 £333
UK excluding London median daily rate £200 £175 £180
% change year-on-year +14.29% -2.78% -5.26%
Number of hourly rates quoted 184 137 50
10th Percentile £13.45 £13.00 £14.81
25th Percentile £15.73 £13.75 £17.88
Median hourly rate £17.73 £17.75 £21.62
Median % change year-on-year -0.14% -17.88% +13.23%
75th Percentile £20.69 £21.39 £24.18
90th Percentile £25.75 £23.82 £25.45
UK excluding London median hourly rate £17.73 £16.67 £19.85
% change year-on-year +6.36% -16.05% +9.79%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 50,223 30,015 35,830
% of contract IT jobs with a recognized job title 92.31% 91.09% 92.99%
Number of daily rates quoted 29,737 18,953 22,040
10th Percentile £325 £278 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -0.94%
75th Percentile £626 £623 £638
90th Percentile £730 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,829 1,585 1,681
10th Percentile £14.56 £13.75 £14.73
25th Percentile £20.25 £17.30 £20.50
Median hourly rate £42.50 £25.15 £43.00
Median % change year-on-year +68.99% -41.51% -3.37%
75th Percentile £67.84 £52.50 £65.00
90th Percentile £80.00 £70.00 £75.00
UK excluding London median hourly rate £42.50 £25.15 £45.00
% change year-on-year +68.99% -44.11% +2.86%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 18 September 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 18 September 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 18 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -33 664 £200 - 381
UK excluding London -33 571 £200 +14.29% 354
London -25 169 £220 -2.22% 88
South East -29 139 £215 +7.50% 100
North of England -51 131 £190 +8.57% 74
Work from Home -36 100 £233 +0.54% 80
East of England +8 95 £195 +14.04% 51
North West -8 91 £190 -5.00% 41
Midlands -30 73 £185 +5.71% 68
South West -31 57 £225 +7.14% 35
Scotland +4 52 £200 +8.84% 22
West Midlands -35 40 £183 +4.29% 37
Yorkshire -50 38 £145 -4.92% 24
East Midlands -7 33 £200 +17.65% 31
Wales -17 14 £200 +7.24% 7
Northern Ireland -9 10 - - 6
North East -53 2 £188 - 10

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 18 September 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 447 (58.66%) Microsoft
1 447 (58.66%) Windows
2 391 (51.31%) Microsoft 365
3 324 (42.52%) Customer Service
4 293 (38.45%) Active Directory
5 234 (30.71%) Problem-Solving
6 180 (23.62%) Windows 10
7 172 (22.57%) ITIL
8 119 (15.62%) Azure
9 116 (15.22%) Microsoft Intune
10 114 (14.96%) ServiceNow
11 112 (14.70%) ITSM
12 106 (13.91%) SharePoint
13 86 (11.29%) Entra ID
14 79 (10.37%) VPN
15 71 (9.32%) Degree
16 69 (9.06%) Microsoft Office
17 63 (8.27%) Apple iOS
17 63 (8.27%) Service Delivery
18 62 (8.14%) Security Cleared
19 58 (7.61%) Mac OS
20 56 (7.35%) Microsoft Exchange
21 55 (7.22%) OneDrive
21 55 (7.22%) TCP/IP
22 54 (7.09%) User Experience
23 52 (6.82%) SC Cleared
23 52 (6.82%) Service Management
24 51 (6.69%) Asset Management
24 51 (6.69%) DNS
25 50 (6.56%) Continuous Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 106 (13.91%) SharePoint
2 56 (7.35%) Microsoft Exchange
3 13 (1.71%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 69 (9.06%) Microsoft Office
2 15 (1.97%) Microsoft Excel
3 8 (1.05%) Microsoft PowerPoint
4 4 (0.52%) MS Visio
5 2 (0.26%) Acrobat
5 2 (0.26%) Chatbot
Business Applications
1 6 (0.79%) Remedy ITSM
2 3 (0.39%) HFM
3 1 (0.13%) Monis
Cloud Services
1 391 (51.31%) Microsoft 365
2 119 (15.62%) Azure
3 86 (11.29%) Entra ID
4 55 (7.22%) OneDrive
5 18 (2.36%) AWS
6 10 (1.31%) SaaS
7 7 (0.92%) Google Workspace
8 5 (0.66%) Azure DevOps
9 4 (0.52%) IaaS
9 4 (0.52%) Mimecast
10 3 (0.39%) AWS Direct Connect
10 3 (0.39%) Azure ExpressRoute
11 2 (0.26%) Azure Sentinel
11 2 (0.26%) Power Platform
11 2 (0.26%) PowerApps
11 2 (0.26%) Slack
12 1 (0.13%) AWS CloudFormation
12 1 (0.13%) Nutanix
12 1 (0.13%) Power Automate
12 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 79 (10.37%) VPN
2 55 (7.22%) TCP/IP
3 51 (6.69%) DNS
4 45 (5.91%) DHCP
5 40 (5.25%) Wi-Fi
6 36 (4.72%) LAN
6 36 (4.72%) WAN
7 26 (3.41%) Firewall
8 13 (1.71%) Wireless
9 11 (1.44%) Network Security
10 9 (1.18%) VLAN
11 7 (0.92%) Internet
11 7 (0.92%) SAN
11 7 (0.92%) VoIP
12 5 (0.66%) IP Telephony
12 5 (0.66%) PSTN
12 5 (0.66%) Remote Desktop
12 5 (0.66%) WLAN
13 4 (0.52%) NGFW
13 4 (0.52%) SD-WAN
Database & Business Intelligence
1 2 (0.26%) SQL Server
2 1 (0.13%) Amazon RDS
2 1 (0.13%) Power BI
Development Applications
1 38 (4.99%) JIRA
2 4 (0.52%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 403 (52.89%) Social Skills
2 92 (12.07%) Analytical Skills
3 52 (6.82%) Finance
4 36 (4.72%) Manufacturing
5 28 (3.67%) Organisational Skills
6 17 (2.23%) Inclusion and Diversity
7 15 (1.97%) Retail
8 14 (1.84%) Legal
8 14 (1.84%) Public Sector
9 13 (1.71%) Banking
9 13 (1.71%) Telecoms
10 8 (1.05%) Law
10 8 (1.05%) Marketing
11 5 (0.66%) Local Government
11 5 (0.66%) Pharmaceutical
12 4 (0.52%) Back Office
12 4 (0.52%) Multimedia
13 2 (0.26%) Billing
13 2 (0.26%) Documentation Skills
13 2 (0.26%) Front Office
Libraries, Frameworks & Software Standards
1 5 (0.66%) CSS
2 3 (0.39%) Oracle Fusion
3 2 (0.26%) ODBC
4 1 (0.13%) Software Packaging
4 1 (0.13%) Terraform
Miscellaneous
1 112 (14.70%) Onboarding
2 37 (4.86%) Driving Licence
3 32 (4.20%) Video Conferencing
4 29 (3.81%) Data Centre
5 15 (1.97%) Analytical Mindset
6 13 (1.71%) Blackberry
6 13 (1.71%) Self-Motivation
7 9 (1.18%) CMDB
7 9 (1.18%) Operational Technology
8 8 (1.05%) Digital Signage
8 8 (1.05%) Enterprise Software
8 8 (1.05%) iPad
9 6 (0.79%) EPoS
9 6 (0.79%) iPhone
10 4 (0.52%) CCTV
10 4 (0.52%) Mobile App
10 4 (0.52%) Virtual Team
11 3 (0.39%) BYOD
11 3 (0.39%) Smartphone
12 2 (0.26%) Fat Client
Operating Systems
1 447 (58.66%) Windows
2 180 (23.62%) Windows 10
3 63 (8.27%) Apple iOS
4 58 (7.61%) Mac OS
5 35 (4.59%) Windows Server
6 34 (4.46%) Android
7 7 (0.92%) Linux
8 3 (0.39%) Windows 7
9 2 (0.26%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 324 (42.52%) Customer Service
2 234 (30.71%) Problem-Solving
3 172 (22.57%) ITIL
4 112 (14.70%) ITSM
5 63 (8.27%) Service Delivery
6 54 (7.09%) User Experience
7 52 (6.82%) Service Management
8 51 (6.69%) Asset Management
9 50 (6.56%) Continuous Improvement
10 45 (5.91%) Migration
11 27 (3.54%) Computer Science
11 27 (3.54%) Inventory Management
12 25 (3.28%) Data Protection
12 25 (3.28%) Incident Management
13 24 (3.15%) Root Cause Analysis
14 23 (3.02%) Stakeholder Management
15 22 (2.89%) Customer Experience
15 22 (2.89%) Time Management
16 21 (2.76%) Break/Fix
17 20 (2.62%) Mobile Device Management
Programming Languages
1 26 (3.41%) PowerShell
2 16 (2.10%) SQL
3 5 (0.66%) C#
3 5 (0.66%) Python
4 2 (0.26%) Java
4 2 (0.26%) JavaScript
4 2 (0.26%) T-SQL
5 1 (0.13%) R
Qualifications
1 71 (9.32%) Degree
2 62 (8.14%) Security Cleared
3 52 (6.82%) SC Cleared
4 34 (4.46%) A+ Certification
5 32 (4.20%) Microsoft Certification
6 25 (3.28%) Computer Science Degree
7 20 (2.62%) Network+ Certification
8 14 (1.84%) DBS Check
8 14 (1.84%) ITIL Foundation Certificate
9 10 (1.31%) BPSS Clearance
10 7 (0.92%) CCNA
10 7 (0.92%) Cisco Certification
10 7 (0.92%) DV Cleared
10 7 (0.92%) ITIL Certification
10 7 (0.92%) MCSE
11 5 (0.66%) Microsoft Certified Professional
12 4 (0.52%) MCITP
13 1 (0.13%) Azure Certification
13 1 (0.13%) HNC
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 47 (6.17%) SLA
2 7 (0.92%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 2 (0.26%) Cyber Essentials
5 2 (0.26%) GDPR
6 1 (0.13%) Cyber Essentials PLUS
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) NCSC
6 1 (0.13%) PCI DSS
System Software
1 293 (38.45%) Active Directory
2 16 (2.10%) VMware Infrastructure
3 12 (1.57%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 116 (15.22%) Microsoft Intune
2 47 (6.17%) SCCM
3 20 (2.62%) Jamf Pro
4 5 (0.66%) Single Sign-On
5 4 (0.52%) Clonezilla
6 3 (0.39%) Ansible
6 3 (0.39%) WSUS
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) FortiGate
7 1 (0.13%) Kubernetes
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) ServiceCenter
7 1 (0.13%) vCenter Server
Vendors
1 447 (58.66%) Microsoft
2 114 (14.96%) ServiceNow
3 39 (5.12%) Apple
4 20 (2.62%) VMware
5 18 (2.36%) Cisco
6 13 (1.71%) Lotus
7 12 (1.57%) Dell
7 12 (1.57%) Meraki
7 12 (1.57%) Palo Alto
8 9 (1.18%) Samsung
9 8 (1.05%) Google
9 8 (1.05%) Remedy
10 7 (0.92%) Citrix
10 7 (0.92%) iManage
11 6 (0.79%) Avaya
11 6 (0.79%) Mitel
11 6 (0.79%) Siemens
12 5 (0.66%) Bomgar
12 5 (0.66%) HP
13 4 (0.52%) Fortinet