IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 7 August 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
7 Aug 2026
Same period 2025 Same period 2024
Rank 193 196 249
Rank change year-on-year +3 +53 -9
Contract jobs requiring an IT Support 771 476 382
As % of all contract jobs in the UK 1.44% 1.45% 0.98%
As % of the Job Titles category 1.56% 1.58% 1.05%
Number of daily rates quoted 358 235 249
10th Percentile £150 £138 £123
25th Percentile £164 £155 £150
Median daily rate (50th Percentile) £200 £200 £188
Median % change year-on-year - +6.67% -6.02%
75th Percentile £250 £254 £238
90th Percentile £364 £408 £309
UK excluding London median daily rate £200 £189 £180
% change year-on-year +5.96% +4.86% -5.26%
Number of hourly rates quoted 186 109 57
10th Percentile £13.07 £13.00 £10.95
25th Percentile £15.31 £13.75 £13.60
Median hourly rate £18.25 £18.26 £18.38
Median % change year-on-year -0.03% -0.65% -5.77%
75th Percentile £20.45 £22.56 £23.80
90th Percentile £25.38 £26.71 £24.51
UK excluding London median hourly rate £17.73 £17.44 £15.65
% change year-on-year +1.63% +11.44% -13.44%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 49,463 30,049 36,264
% of contract IT jobs with a recognized job title 92.60% 91.45% 92.92%
Number of daily rates quoted 29,748 19,085 23,408
10th Percentile £329 £283 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.02%
75th Percentile £625 £625 £638
90th Percentile £727 £725 £750
UK excluding London median daily rate £500 £475 £500
% change year-on-year +5.26% -5.00% -
Number of hourly rates quoted 3,453 1,494 2,053
10th Percentile £15.00 £13.62 £14.16
25th Percentile £20.75 £17.30 £20.12
Median hourly rate £42.25 £25.15 £43.00
Median % change year-on-year +67.99% -41.51% -
75th Percentile £67.84 £53.83 £65.00
90th Percentile £80.00 £73.10 £75.00
UK excluding London median hourly rate £42.50 £25.15 £43.95
% change year-on-year +68.99% -42.78% +15.89%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 7 August 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 7 August 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 7 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -2 677 £200 - 349
UK excluding London -4 586 £200 +5.96% 347
London -26 168 £215 -4.44% 63
South East -8 157 £210 +5.00% 93
North of England -40 121 £190 +18.75% 75
East of England +18 107 £200 +16.96% 48
Work from Home -17 103 £215 -9.47% 60
North West -3 77 £190 -9.52% 34
Midlands -35 65 £185 +8.82% 59
South West -24 56 £225 +4.65% 38
Scotland +18 49 £178 +5.97% 28
Yorkshire -37 43 £145 -3.33% 32
West Midlands -52 33 £183 +7.35% 30
East Midlands -3 31 £200 +17.65% 29
Wales -5 21 £200 +5.26% 9
Northern Ireland -5 10 - - 5
North East -46 1 £175 - 9

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 7 August 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 418 (54.22%) Windows
2 416 (53.96%) Microsoft
3 373 (48.38%) Microsoft 365
4 289 (37.48%) Customer Service
5 286 (37.09%) Active Directory
6 208 (26.98%) Problem-Solving
7 170 (22.05%) ITIL
8 166 (21.53%) Windows 10
9 117 (15.18%) Azure
10 115 (14.92%) ServiceNow
11 107 (13.88%) Microsoft Intune
12 95 (12.32%) ITSM
13 90 (11.67%) SharePoint
14 82 (10.64%) Entra ID
15 78 (10.12%) VPN
16 63 (8.17%) Wi-Fi
17 59 (7.65%) Degree
17 59 (7.65%) Microsoft Office
18 58 (7.52%) Service Delivery
19 57 (7.39%) JIRA
20 51 (6.61%) DNS
21 50 (6.49%) Microsoft Exchange
22 49 (6.36%) Security Cleared
22 49 (6.36%) User Experience
23 48 (6.23%) Apple iOS
24 47 (6.10%) DHCP
25 46 (5.97%) Asset Management
26 45 (5.84%) OneDrive
26 45 (5.84%) SLA
27 43 (5.58%) Continuous Improvement

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 90 (11.67%) SharePoint
2 50 (6.49%) Microsoft Exchange
3 13 (1.69%) HCL Notes
4 3 (0.39%) Confluence
5 1 (0.13%) CMS
Applications
1 59 (7.65%) Microsoft Office
2 19 (2.46%) Microsoft Excel
3 8 (1.04%) Microsoft PowerPoint
4 2 (0.26%) Chatbot
4 2 (0.26%) Spreadsheet
5 1 (0.13%) Acrobat
Business Applications
1 11 (1.43%) Remedy ITSM
2 3 (0.39%) HFM
3 2 (0.26%) NetSuite
Cloud Services
1 373 (48.38%) Microsoft 365
2 117 (15.18%) Azure
3 82 (10.64%) Entra ID
4 45 (5.84%) OneDrive
5 18 (2.33%) Azure DevOps
6 15 (1.95%) AWS
7 7 (0.91%) Google Workspace
7 7 (0.91%) SaaS
8 4 (0.52%) IaaS
9 3 (0.39%) Mimecast
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Power Platform
10 2 (0.26%) PowerApps
11 1 (0.13%) Amazon EC2
11 1 (0.13%) Amazon S3
11 1 (0.13%) AWS CloudFormation
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Slack
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 78 (10.12%) VPN
2 63 (8.17%) Wi-Fi
3 51 (6.61%) DNS
4 47 (6.10%) DHCP
5 39 (5.06%) TCP/IP
6 38 (4.93%) LAN
7 28 (3.63%) WAN
8 22 (2.85%) Firewall
9 18 (2.33%) SAN
10 12 (1.56%) VLAN
11 8 (1.04%) Internet
11 8 (1.04%) Network Security
12 7 (0.91%) WLAN
13 6 (0.78%) Wireless
14 5 (0.65%) Remote Desktop
14 5 (0.65%) VoIP
15 4 (0.52%) NGFW
16 3 (0.39%) Skype
17 2 (0.26%) PABX
18 1 (0.13%) WebEx
Database & Business Intelligence
1 4 (0.52%) SQL Server
2 2 (0.26%) Oracle Database
3 1 (0.13%) Power BI
Development Applications
1 57 (7.39%) JIRA
2 6 (0.78%) Git
3 2 (0.26%) SQL Server Management Studio (SSMS)
General
1 379 (49.16%) Social Skills
2 88 (11.41%) Analytical Skills
3 54 (7.00%) Finance
4 33 (4.28%) Manufacturing
5 30 (3.89%) Organisational Skills
6 20 (2.59%) Public Sector
7 19 (2.46%) Inclusion and Diversity
8 17 (2.20%) Banking
9 14 (1.82%) Retail
10 13 (1.69%) Legal
11 11 (1.43%) Law
12 9 (1.17%) Telecoms
13 8 (1.04%) Marketing
14 4 (0.52%) Back Office
14 4 (0.52%) Documentation Skills
14 4 (0.52%) Local Government
15 3 (0.39%) Billing
15 3 (0.39%) Front Office
16 1 (0.13%) Investment Banking
16 1 (0.13%) Italian Language
Libraries, Frameworks & Software Standards
1 7 (0.91%) CSS
2 3 (0.39%) Oracle Fusion
3 2 (0.26%) .NET
3 2 (0.26%) .NET Core
3 2 (0.26%) .NET Framework
3 2 (0.26%) HTML
3 2 (0.26%) ODBC
3 2 (0.26%) React
3 2 (0.26%) X-Windows
Miscellaneous
1 98 (12.71%) Onboarding
2 29 (3.76%) Data Centre
2 29 (3.76%) Driving Licence
3 23 (2.98%) Analytical Mindset
4 22 (2.85%) Video Conferencing
5 16 (2.08%) Self-Motivation
6 13 (1.69%) Blackberry
7 9 (1.17%) iPad
7 9 (1.17%) Operational Technology
8 8 (1.04%) iPhone
9 7 (0.91%) Enterprise Software
10 6 (0.78%) Virtual Team
11 4 (0.52%) CCTV
11 4 (0.52%) EPoS
11 4 (0.52%) Mobile App
12 3 (0.39%) Housing Association
12 3 (0.39%) Legacy Systems
12 3 (0.39%) Smartphone
13 2 (0.26%) Fat Client
13 2 (0.26%) Team-Oriented Environment
Operating Systems
1 418 (54.22%) Windows
2 166 (21.53%) Windows 10
3 48 (6.23%) Apple iOS
4 42 (5.45%) Mac OS
5 30 (3.89%) Windows Server
6 26 (3.37%) Android
7 6 (0.78%) Linux
8 4 (0.52%) Windows 7
9 3 (0.39%) Windows Server 2008
10 2 (0.26%) Mac OS X
11 1 (0.13%) Windows Server 2012
11 1 (0.13%) Windows Server 2016
11 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 289 (37.48%) Customer Service
2 208 (26.98%) Problem-Solving
3 170 (22.05%) ITIL
4 95 (12.32%) ITSM
5 58 (7.52%) Service Delivery
6 49 (6.36%) User Experience
7 46 (5.97%) Asset Management
8 43 (5.58%) Continuous Improvement
9 39 (5.06%) Service Management
10 36 (4.67%) Migration
11 27 (3.50%) Data Protection
12 25 (3.24%) Computer Science
12 25 (3.24%) Problem Management
12 25 (3.24%) Time Management
13 22 (2.85%) Break/Fix
13 22 (2.85%) Change Management
13 22 (2.85%) Incident Management
14 20 (2.59%) DevOps
14 20 (2.59%) Inventory Management
15 19 (2.46%) Root Cause Analysis
Programming Languages
1 28 (3.63%) PowerShell
2 25 (3.24%) SQL
3 18 (2.33%) C#
4 4 (0.52%) Python
5 2 (0.26%) Java
5 2 (0.26%) JavaScript
5 2 (0.26%) T-SQL
5 2 (0.26%) TypeScript
Qualifications
1 59 (7.65%) Degree
2 49 (6.36%) Security Cleared
3 40 (5.19%) SC Cleared
4 39 (5.06%) Microsoft Certification
5 33 (4.28%) A+ Certification
6 29 (3.76%) Network+ Certification
7 23 (2.98%) Computer Science Degree
8 17 (2.20%) CCNA
8 17 (2.20%) Cisco Certification
8 17 (2.20%) MCSE
9 8 (1.04%) BPSS Clearance
10 7 (0.91%) DV Cleared
11 5 (0.65%) DBS Check
11 5 (0.65%) ITIL Certification
11 5 (0.65%) Microsoft Certified Professional
12 3 (0.39%) ITIL Foundation Certificate
13 1 (0.13%) Azure Certification
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 45 (5.84%) SLA
2 8 (1.04%) ISO/IEC 27001
3 5 (0.65%) COBIT
4 3 (0.39%) Cyber Essentials
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 1 (0.13%) GxP
5 1 (0.13%) ITGC
5 1 (0.13%) NCSC
5 1 (0.13%) PCI DSS
System Software
1 286 (37.09%) Active Directory
2 13 (1.69%) VMware Infrastructure
3 12 (1.56%) Hyper-V
4 3 (0.39%) Virtual Machines
5 1 (0.13%) Docker
5 1 (0.13%) Virtual Desktop
5 1 (0.13%) vSphere
Systems Management
1 107 (13.88%) Microsoft Intune
2 33 (4.28%) SCCM
3 20 (2.59%) Jamf Pro
4 4 (0.52%) Clonezilla
5 3 (0.39%) ServiceCenter
5 3 (0.39%) Single Sign-On
6 2 (0.26%) PaperCut
6 2 (0.26%) WSUS
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) Kubernetes
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) Terraform
7 1 (0.13%) vCenter Server
Vendors
1 416 (53.96%) Microsoft
2 115 (14.92%) ServiceNow
3 35 (4.54%) Apple
4 24 (3.11%) Dell
5 20 (2.59%) VMware
6 16 (2.08%) Meraki
7 13 (1.69%) Lotus
7 13 (1.69%) Remedy
8 12 (1.56%) Avaya
8 12 (1.56%) Mitel
9 10 (1.30%) Cisco
10 8 (1.04%) HP
10 8 (1.04%) Palo Alto
11 7 (0.91%) Google
12 6 (0.78%) Citrix
12 6 (0.78%) Samsung
12 6 (0.78%) Siemens
13 5 (0.65%) Bomgar
13 5 (0.65%) Oracle
14 4 (0.52%) Autodesk