The median contractor rate for a IT Support was £165 per day in advertised job vacancies during the 3 months to 29 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
UK
3 months to
29 Mar 2017
Same period 2016 Same period 2015
Rank 321 348 288
Rank change year-on-year +27 -60  
Contract jobs requiring an IT Support 310 336 402
As % of all contract IT jobs advertised in the UK 0.69% 0.62% 0.75%
As % of the Job Titles category 0.72% 0.66% 0.79%
Number of daily rates quoted 132 150 146
Median daily rate £165 £175 £160
Median daily rate % change year-on-year -5.71% +9.37%  
90% offered a daily rate of more than £100 £110 £100
10% offered a daily rate of more than £326 £350 £300
UK excluding London median daily rate £148 £160 £150
% change year-on-year -7.81% +6.66%  
Number of hourly rates quoted 75 90 125
Median hourly rate £14.00 £15.00 £13.87
Median hourly rate % change year-on-year -6.66% +8.14%  
90% offered a hourly rate of more than £10.38 £9.00 £10.38
10% offered a hourly rate of more than £20.50 £19.80 £22.10
UK excluding London median hourly rate £13.13 £14.00 £13.87
% change year-on-year -6.25% +0.93%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 42875 51263 50687
As % of all contract IT job vacancies advertised in the UK 94.79% 95.24% 94.83%
Number of daily rates quoted 27839 33245 30600
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25%  
90% offered a daily rate of more than £260 £260 £238
10% offered a daily rate of more than £600 £600 £555
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 1489 1590 2025
Median hourly rate £18.00 £18.75 £17.50
Median hourly rate % change year-on-year -4.00% +7.14%  
90% offered a hourly rate of more than £11.30 £11.30 £11.00
10% offered a hourly rate of more than £47.50 £47.83 £42.50
UK excluding London median hourly rate £17.50 £19.50 £17.00
% change year-on-year -10.25% +14.70%  

IT Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support in the job title.

Job vacancy trend for IT Support in the UK

IT Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support.

Contractor daily rate trend for IT Support in the UK

IT Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing IT Support over the 3 months to 29 March 2017.

Contractor daily rate histogram for IT Support in the UK

IT Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support.

Contractor hourly rate trend for IT Support in the UK

IT Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing IT Support over the 3 months to 29 March 2017.

Contractor hourly rate histogram for IT Support in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 29 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 265 £165 -5.71% 217
London +5 88 £190 -7.87% 51
South East -17 67 £150 -14.28% 59
East of England 0 28 £175 +12.90% 21
South West +6 26 £208 +80.43% 15
Scotland +30 19 £115 -6.12% 10
Hampshire +9 19 £125 -22.48% 12
North West +34 16 £100 -9.09% 27
City of London -1 16 £250 +61.29% 19
Oxfordshire -13 14 £150 -36.84% 9
Berkshire +21 12 £275 +57.14% 12
Yorkshire +21 12 £130 -16.12% 19
West Midlands +14 12 £120 -40.29% 16
Essex -1 11 £175 +52.17% 4
Manchester +27 10 £100 -25.92% 16
Wiltshire +11 10 £208 -41.95% 4
Bristol +7 10 £110 - 4
Surrey -6 10 £130 -10.34% 9
East Midlands -8 10 £125 +13.63% 7
Buckinghamshire -6 8 £286 +160.22% 9
Edinburgh +16 7 £115 -6.12% 2
Cambridgeshire +3 7 £130 -16.12% 7
County Antrim -8 7 £221 - 1
Belfast -11 7 £221 - 1
Northern Ireland -13 7 £221 - 1
Wales +8 6 £165 +22.22% 1
Southampton +2 6 £170 +44.68% 2
Swindon +2 6 £140 -60.83% 2
North East -4 6 - - 2
Hertfordshire -7 6 £300 +72.66% 7

IT Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 29 March 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support in the job title.

1 411 (63.23%) Windows
2 311 (47.85%) Active Directory
3 275 (42.31%) Microsoft
4 211 (32.46%) MS Office
4 211 (32.46%) Windows 7
5 148 (22.77%) MS Excel
6 125 (19.23%) ITIL
7 103 (15.85%) Windows Server
8 95 (14.62%) Windows 10
9 91 (14.00%) MS Exchange
10 76 (11.69%) Finance
11 75 (11.54%) Office 365
12 71 (10.92%) Apple
13 68 (10.46%) VMware
14 64 (9.85%) Windows Server 2008
15 62 (9.54%) Windows 8
16 58 (8.92%) Windows Server 2012
17 57 (8.77%) Citrix
17 57 (8.77%) Windows XP
18 55 (8.46%) WAN
19 53 (8.15%) SLA
19 53 (8.15%) VPN
20 51 (7.85%) SCCM
21 47 (7.23%) Cisco
21 47 (7.23%) LAN
22 46 (7.08%) Smartphone
23 43 (6.62%) Android
23 43 (6.62%) SharePoint
24 42 (6.46%) Incident Management
25 40 (6.15%) HP

IT Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 91 (14.00%) MS Exchange
2 43 (6.62%) SharePoint
3 31 (4.77%) Exchange Server 2010
4 21 (3.23%) Skype for Business
5 14 (2.15%) Exchange Server 2007
6 12 (1.85%) IIS
7 11 (1.69%) Exchange Server 2013
7 11 (1.69%) IBM Notes
8 9 (1.38%) Blackberry Enterprise Server
9 7 (1.08%) Exchange Server 2003
10 5 (0.77%) SharePoint 2013
11 2 (0.31%) Apache
11 2 (0.31%) SharePoint 2010
12 1 (0.15%) IBM Domino
12 1 (0.15%) Moodle
12 1 (0.15%) Oracle SOA Suite
12 1 (0.15%) WebSphere
Applications
1 211 (32.46%) MS Office
2 148 (22.77%) MS Excel
3 25 (3.85%) MS PowerPoint
4 9 (1.38%) Spreadsheet
5 5 (0.77%) MS Visio
6 4 (0.62%) InfoPath
7 3 (0.46%) Adobe Creative Suite
8 2 (0.31%) Adobe Illustrator
8 2 (0.31%) InDesign
8 2 (0.31%) Photoshop
8 2 (0.31%) SOLIDWORKS
9 1 (0.15%) CINEMA 4D
Business Applications
1 4 (0.62%) Dynamics NAV
1 4 (0.62%) Pegasus Opera
2 3 (0.46%) Dynamics CRM
2 3 (0.46%) Remedy ITSM
3 2 (0.31%) assyst
3 2 (0.31%) Dynamics GP
3 2 (0.31%) SAP Oil and Gas
3 2 (0.31%) Teamcenter
4 1 (0.15%) Eikon
4 1 (0.15%) Global One
4 1 (0.15%) Minerva
4 1 (0.15%) SAP Business One
4 1 (0.15%) Sentinel
4 1 (0.15%) Summit
4 1 (0.15%) Tesseract
4 1 (0.15%) Unit4 Business World
Cloud Services
1 75 (11.54%) Office 365
2 12 (1.85%) Microsoft Azure
3 7 (1.08%) OneDrive
4 5 (0.77%) G Suite
5 4 (0.62%) Google Drive
6 3 (0.46%) Adobe Creative Cloud
6 3 (0.46%) Azure Active Directory
6 3 (0.46%) SaaS
7 1 (0.15%) Cloud Computing
Communications & Networking
1 55 (8.46%) WAN
2 53 (8.15%) VPN
3 47 (7.23%) LAN
4 39 (6.00%) Firewall
5 37 (5.69%) DNS
6 35 (5.38%) DHCP
7 28 (4.31%) Internet
8 24 (3.69%) Wireless
9 20 (3.08%) TCP/IP
9 20 (3.08%) Wi-Fi
10 17 (2.62%) VoIP
11 15 (2.31%) SAN
12 14 (2.15%) Skype
13 12 (1.85%) Remote Desktop
14 7 (1.08%) IP Telephony
15 6 (0.92%) PBX
15 6 (0.92%) SNMP
16 5 (0.77%) BGP
16 5 (0.77%) Network Security
16 5 (0.77%) OSPF
Database & Business Intelligence
1 31 (4.77%) SQL Server
2 10 (1.54%) SQL Server 2012
3 9 (1.38%) SQL Server 2008
4 5 (0.77%) Oracle Reports
4 5 (0.77%) Relational Database
5 4 (0.62%) Crystal Reports
6 3 (0.46%) MS Access
7 2 (0.31%) FileMaker
7 2 (0.31%) MySQL
7 2 (0.31%) Oracle Database
7 2 (0.31%) SQL Server 2005
8 1 (0.15%) Data Warehouse
8 1 (0.15%) Electronic Patient Records
8 1 (0.15%) Oracle Database 11g
8 1 (0.15%) SQL Server 2014
8 1 (0.15%) SQL Server Reporting Services
Development Applications
1 7 (1.08%) JIRA
2 3 (0.46%) Jenkins
2 3 (0.46%) Team Foundation Server
3 2 (0.31%) SQL Server Management Studio (SSMS)
3 2 (0.31%) Visual Studio
4 1 (0.15%) Eclipse
4 1 (0.15%) Oracle Forms
General
1 76 (11.69%) Finance
2 18 (2.77%) Banking
2 18 (2.77%) Telecoms
3 12 (1.85%) Advertising
3 12 (1.85%) Retail
4 11 (1.69%) Front Office
4 11 (1.69%) Legal
5 8 (1.23%) Marketing
6 6 (0.92%) Manufacturing
7 5 (0.77%) Electronics
7 5 (0.77%) Pharmaceutical
8 4 (0.62%) French Language
8 4 (0.62%) German Language
8 4 (0.62%) Spanish Language
9 3 (0.46%) Italian Language
9 3 (0.46%) Law
9 3 (0.46%) Local Government
10 2 (0.31%) Aerospace
10 2 (0.31%) Automotive
10 2 (0.31%) Military
Libraries, Frameworks & Software Standards
1 6 (0.92%) .NET
2 5 (0.77%) Web Services
2 5 (0.77%) XML
3 3 (0.46%) WAP
4 2 (0.31%) HTML
5 1 (0.15%) .NET Framework
5 1 (0.15%) FIX Protocol
5 1 (0.15%) IBM Integration Bus
5 1 (0.15%) jQuery
5 1 (0.15%) Software Packaging
5 1 (0.15%) WebSphere MQ
5 1 (0.15%) XSLT
Miscellaneous
1 46 (7.08%) Smartphone
2 40 (6.15%) Analytical Skills
3 22 (3.38%) Video Conferencing
4 21 (3.23%) Blackberry
5 20 (3.08%) Data Centre
6 15 (2.31%) iPad
6 15 (2.31%) iPhone
7 14 (2.15%) RSA SecurID
8 13 (2.00%) Fat Client
8 13 (2.00%) Thin Client
9 12 (1.85%) Driving Licence
10 11 (1.69%) Handset
10 11 (1.69%) NHS
11 10 (1.54%) CMDB
12 8 (1.23%) Equities
13 6 (0.92%) Computer Science
13 6 (0.92%) EPoS
14 5 (0.77%) HTC Vive
14 5 (0.77%) Linux Command Line
15 4 (0.62%) Mobile App
Operating Systems
1 411 (63.23%) Windows
2 211 (32.46%) Windows 7
3 103 (15.85%) Windows Server
4 95 (14.62%) Windows 10
5 64 (9.85%) Windows Server 2008
6 62 (9.54%) Windows 8
7 58 (8.92%) Windows Server 2012
8 57 (8.77%) Windows XP
9 43 (6.62%) Android
10 33 (5.08%) Windows Server 2003
11 29 (4.46%) Mac OS X
12 28 (4.31%) Linux
13 24 (3.69%) Apple iOS
14 17 (2.62%) Mac OS
14 17 (2.62%) Unix
15 5 (0.77%) Windows Mobile
16 4 (0.62%) Windows 2000
17 3 (0.46%) CentOS
17 3 (0.46%) SUSE
17 3 (0.46%) Ubuntu
Processes & Methodologies
1 125 (19.23%) ITIL
2 42 (6.46%) Incident Management
3 38 (5.85%) Service Management
4 22 (3.38%) Migration
5 21 (3.23%) Time Management
6 19 (2.92%) Asset Management
6 19 (2.92%) Change Management
6 19 (2.92%) Service Delivery
7 15 (2.31%) Mobile Device Management
8 13 (2.00%) Configuration Management
8 13 (2.00%) ITSM
8 13 (2.00%) Network Management
9 11 (1.69%) Problem Management
10 10 (1.54%) Disaster Recovery
10 10 (1.54%) ITIL V3
10 10 (1.54%) Risk Management
11 9 (1.38%) Coaching
12 8 (1.23%) Change Control
12 8 (1.23%) Project Management
12 8 (1.23%) Workflow
Programming Languages
1 36 (5.54%) SQL
2 14 (2.15%) PowerShell
3 11 (1.69%) C#
4 9 (1.38%) C
5 7 (1.08%) Perl
5 7 (1.08%) VBScript
6 6 (0.92%) Java
6 6 (0.92%) PHP
6 6 (0.92%) Shell Script
7 5 (0.77%) VB
7 5 (0.77%) VBA
8 3 (0.46%) JavaScript
8 3 (0.46%) T-SQL
9 2 (0.31%) C++
9 2 (0.31%) PL/SQL
10 1 (0.15%) Bash Shell
10 1 (0.15%) Delphi
10 1 (0.15%) XPath
Qualifications
1 40 (6.15%) Microsoft Certification
2 28 (4.31%) Degree
3 26 (4.00%) DBS Check
4 25 (3.85%) Security Cleared
5 19 (2.92%) ITIL Certification
6 17 (2.62%) MCSE
6 17 (2.62%) SC Cleared
7 14 (2.15%) MCP
8 13 (2.00%) Cisco Certification
9 12 (1.85%) CCNA
10 10 (1.54%) MCDST
11 6 (0.92%) MCTS
12 5 (0.77%) CCNP
13 4 (0.62%) ECDL
13 4 (0.62%) MCSA
14 3 (0.46%) DV Cleared
14 3 (0.46%) ITIL Foundation Certificate
15 2 (0.31%) MCITP
16 1 (0.15%) CTC Cleared
16 1 (0.15%) MCPD
Quality Assurance & Compliance
1 53 (8.15%) SLA
2 7 (1.08%) PMO
3 6 (0.92%) Disclosure Scotland
4 4 (0.62%) Sarbanes-Oxley
5 3 (0.46%) Dodd-Frank
6 2 (0.31%) QA
7 1 (0.15%) Data Quality
7 1 (0.15%) GMP
7 1 (0.15%) GxP
7 1 (0.15%) ISO 9001
System Software
1 311 (47.85%) Active Directory
2 33 (5.08%) VMware Infrastructure
3 24 (3.69%) Hyper-V
4 15 (2.31%) Virtual Desktop
5 7 (1.08%) XenApp
5 7 (1.08%) XenDesktop
6 6 (0.92%) BitLocker
6 6 (0.92%) vSphere
7 5 (0.77%) Terminal Services
8 4 (0.62%) VMware ESX
8 4 (0.62%) VMware ESXi
9 3 (0.46%) Virtual Machines
10 2 (0.31%) VMware Server
11 1 (0.15%) DFS Replication
11 1 (0.15%) Microsoft App-V
11 1 (0.15%) Terminal Server
11 1 (0.15%) Virtual Servers
11 1 (0.15%) VMware Workstation
Systems Management
1 51 (7.85%) SCCM
2 6 (0.92%) WSUS
3 4 (0.62%) AirWatch
3 4 (0.62%) Tivoli
3 4 (0.62%) Tivoli Storage Manager
4 3 (0.46%) Backup Exec
4 3 (0.46%) Dollar Universe
4 3 (0.46%) McAfee ePO
4 3 (0.46%) Microsoft Intune
4 3 (0.46%) Unicenter
5 2 (0.31%) Host Intrusion Detection System
5 2 (0.31%) NetBackup
5 2 (0.31%) SCOM
5 2 (0.31%) Symantec Endpoint Protection
5 2 (0.31%) Systems Management Server (SMS)
6 1 (0.15%) Control-M
6 1 (0.15%) DameWare
6 1 (0.15%) Forefront Identity Manager
6 1 (0.15%) Jamf Pro
6 1 (0.15%) SCSM
Vendors
1 275 (42.31%) Microsoft
2 71 (10.92%) Apple
3 68 (10.46%) VMware
4 57 (8.77%) Citrix
5 47 (7.23%) Cisco
6 40 (6.15%) HP
7 23 (3.54%) Dell
8 21 (3.23%) Google
9 15 (2.31%) Oracle
10 14 (2.15%) Toshiba
11 12 (1.85%) Lotus
12 11 (1.69%) Intel Security
12 11 (1.69%) ServiceNow
13 10 (1.54%) Adobe
13 10 (1.54%) Sophos
14 9 (1.38%) SAP
15 8 (1.23%) Bloomberg
15 8 (1.23%) Remedy
15 8 (1.23%) Reuters
16 6 (0.92%) Fortinet
Wishaw, Lanarkshire
Harvey Nash plc
Rate: £100 - £110 per day
Posted: 7 hours ago
Greenock, Renfrewshire
Harvey Nash plc
Posted: Yesterday
City, London
Premier IT
Rate: £0.00 per annum
Posted: Yesterday
Coventry, West Midlands (County)
Network ITR
Rate: £14.5 per hour
Posted: 2 days ago
Edinburgh, Midlothian
Lorien Resourcing
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £120 per day + Free Lunch + Free Parking
Posted: Yesterday
Southend-On-Sea, Essex
Pure Resourcing Solutions
Rate: £22000 - £24000 per annum
Posted: 5 days ago
Belfast, County Antrim
HAYS INFORMATION TECHNOLOGY
Rate: £8.76 per hour
Posted: 6 days ago
Nottingham, Nottinghamshire
Reed Technology
Rate: £120 - £180 per day
Posted: 2 days ago
London
HAYS INFORMATION TECHNOLOGY
Rate: £150.00 - £250.00 per day
Posted: 5 days ago
Manchester
Computer Futures
Rate: competitive
Posted: 6 days ago
London
Opus Recruitment Solutions Ltd
Rate: £150 - £250 per day
Posted: 5 days ago
Cheshire
Venturi
Rate: £14 - £17 per hour + likelihood of extension
Posted: 6 days ago
City, London
Digital Gurus
Rate: £160 - £180 Per Day
Posted: 7 days ago
Chelmsford
Streamline Connections Ltd
Rate: £225 - £250 per day
Posted: 7 days ago
Leeds
People Source Consulting
Rate: £120 - £140 per day
Posted: 8 days ago