IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £191, according to job vacancies posted in the 6 months leading up to 6 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
6 Apr 2026
Same period 2025 Same period 2024
Rank 160 292 200
Rank change year-on-year +132 -92 +32
Contract jobs requiring an IT Support 769 256 523
As % of all contract jobs in the UK 1.70% 0.88% 1.19%
As % of the Job Titles category 1.84% 0.94% 1.28%
Number of daily rates quoted 372 155 335
10th Percentile £147 £150 £129
25th Percentile £163 £180 £150
Median daily rate (50th Percentile) £191 £215 £200
Median % change year-on-year -11.05% +7.50% +6.67%
75th Percentile £225 £255 £238
90th Percentile £294 £358 £300
UK excluding London median daily rate £190 £200 £190
% change year-on-year -5.00% +5.26% +8.57%
Number of hourly rates quoted 175 41 115
10th Percentile £12.89 £16.75 £10.95
25th Percentile £15.79 £18.13 £12.00
Median hourly rate £18.87 £21.28 £15.42
Median % change year-on-year -11.33% +38.00% -16.65%
75th Percentile £21.00 £26.45 £22.00
90th Percentile £23.75 £35.00 £25.00
UK excluding London median hourly rate £18.50 £18.51 £13.60
% change year-on-year -0.03% +36.07% -26.49%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 41,708 27,129 40,710
% of contract IT jobs with a recognized job title 92.22% 92.77% 92.78%
Number of daily rates quoted 25,972 17,847 26,649
10th Percentile £313 £300 £275
25th Percentile £413 £406 £408
Median daily rate (50th Percentile) £500 £520 £525
Median % change year-on-year -3.85% -0.95% -3.31%
75th Percentile £613 £630 £638
90th Percentile £725 £738 £743
UK excluding London median daily rate £488 £475 £490
% change year-on-year +2.63% -3.06% -2.00%
Number of hourly rates quoted 2,626 961 2,538
10th Percentile £15.00 £14.99 £12.86
25th Percentile £19.91 £20.24 £16.25
Median hourly rate £40.00 £31.76 £33.07
Median % change year-on-year +25.94% -3.95% -26.52%
75th Percentile £65.00 £64.50 £60.00
90th Percentile £77.50 £76.25 £71.25
UK excluding London median hourly rate £41.53 £30.93 £34.21
% change year-on-year +34.26% -9.59% -19.25%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 6 April 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 6 April 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 6 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +109 686 £200 -9.32% 331
UK excluding London +85 602 £190 -5.00% 347
North of England +32 164 £175 -12.50% 57
London +12 150 £200 -14.44% 39
East of England +53 134 £203 +12.50% 46
South East +19 118 £200 -23.81% 106
North West +24 89 £175 -10.26% 35
Midlands -23 75 £188 +25.00% 59
Work from Home -8 68 £190 -17.84% 51
Yorkshire -12 53 £200 -4.76% 20
Scotland +41 46 £225 +18.42% 26
East Midlands 0 44 £200 +6.40% 32
South West -11 43 £155 -27.91% 49
West Midlands -45 30 £178 +18.33% 27
North East +7 22 £123 - 6
Wales -4 21 £160 -15.79% 8
Northern Ireland -8 1 - - 3

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 6 April 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 394 (51.24%) Windows
2 377 (49.02%) Microsoft
3 333 (43.30%) Microsoft 365
4 265 (34.46%) Active Directory
5 258 (33.55%) Customer Service
6 152 (19.77%) Windows 10
7 127 (16.51%) Problem-Solving
8 123 (15.99%) ITIL
9 94 (12.22%) ServiceNow
10 83 (10.79%) Azure
11 82 (10.66%) Wi-Fi
12 79 (10.27%) Security Cleared
13 75 (9.75%) Microsoft Office
14 74 (9.62%) SC Cleared
15 73 (9.49%) Microsoft Intune
15 73 (9.49%) SLA
16 66 (8.58%) Entra ID
16 66 (8.58%) Time Management
17 62 (8.06%) Asset Management
17 62 (8.06%) ITSM
18 61 (7.93%) Android
19 51 (6.63%) SharePoint
19 51 (6.63%) VPN
20 48 (6.24%) JIRA
21 46 (5.98%) Degree
22 45 (5.85%) LAN
23 44 (5.72%) DHCP
23 44 (5.72%) DNS
23 44 (5.72%) Mac OS
24 41 (5.33%) Dell

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 51 (6.63%) SharePoint
2 38 (4.94%) Microsoft Exchange
3 3 (0.39%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 75 (9.75%) Microsoft Office
2 34 (4.42%) Spreadsheet
3 19 (2.47%) Microsoft Excel
4 5 (0.65%) Microsoft PowerPoint
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.30%) Remedy ITSM
2 2 (0.26%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 333 (43.30%) Microsoft 365
2 83 (10.79%) Azure
3 66 (8.58%) Entra ID
4 30 (3.90%) Google Workspace
5 25 (3.25%) OneDrive
6 21 (2.73%) Azure DevOps
7 10 (1.30%) SaaS
8 2 (0.26%) Azure Sentinel
8 2 (0.26%) PaaS
8 2 (0.26%) Power Platform
8 2 (0.26%) PowerApps
8 2 (0.26%) Slack
9 1 (0.13%) Adobe Creative Cloud
9 1 (0.13%) Amazon EC2
9 1 (0.13%) Amazon S3
9 1 (0.13%) AWS
9 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 82 (10.66%) Wi-Fi
2 51 (6.63%) VPN
3 45 (5.85%) LAN
4 44 (5.72%) DHCP
4 44 (5.72%) DNS
5 28 (3.64%) Firewall
6 26 (3.38%) Wireless
7 25 (3.25%) WAN
8 24 (3.12%) TCP/IP
9 15 (1.95%) Network Security
9 15 (1.95%) SAN
10 13 (1.69%) VLAN
11 11 (1.43%) Skype
12 10 (1.30%) Cisco IOS
13 9 (1.17%) VoIP
14 7 (0.91%) Internet
14 7 (0.91%) Remote Desktop
15 6 (0.78%) WLAN
16 3 (0.39%) DMZ
17 2 (0.26%) PSTN
Database & Business Intelligence
1 4 (0.52%) Oracle Database
1 4 (0.52%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 48 (6.24%) JIRA
2 4 (0.52%) Git
3 3 (0.39%) Chocolatey
4 1 (0.13%) Hudson
4 1 (0.13%) Tricentis qTest
General
1 375 (48.76%) Social Skills
2 61 (7.93%) Manufacturing
3 57 (7.41%) Finance
4 54 (7.02%) Organisational Skills
5 40 (5.20%) Analytical Skills
6 38 (4.94%) Public Sector
7 29 (3.77%) Telecoms
8 23 (2.99%) Marketing
9 22 (2.86%) Electronics
10 18 (2.34%) Banking
10 18 (2.34%) Inclusion and Diversity
11 10 (1.30%) Law
12 9 (1.17%) Documentation Skills
13 7 (0.91%) Pharmaceutical
14 6 (0.78%) Front Office
15 5 (0.65%) Legal
16 3 (0.39%) Investment Banking
17 2 (0.26%) Billing
17 2 (0.26%) Local Government
17 2 (0.26%) Retail
Libraries, Frameworks & Software Standards
1 6 (0.78%) X-Windows
2 4 (0.52%) .NET
2 4 (0.52%) .NET Core
2 4 (0.52%) .NET Framework
2 4 (0.52%) CSS
2 4 (0.52%) HTML
2 4 (0.52%) React
3 2 (0.26%) Microsoft Graph
3 2 (0.26%) Web Services
4 1 (0.13%) Middleware
Miscellaneous
1 79 (10.27%) Onboarding
2 28 (3.64%) Data Centre
2 28 (3.64%) Driving Licence
3 22 (2.86%) Self-Motivation
4 18 (2.34%) Enterprise Software
5 13 (1.69%) Analytical Mindset
6 11 (1.43%) Virtual Team
7 10 (1.30%) Management Information System
8 9 (1.17%) NHS
8 9 (1.17%) Smartphone
8 9 (1.17%) Video Conferencing
9 8 (1.04%) iPhone
9 8 (1.04%) Legacy Systems
9 8 (1.04%) Mobile App
10 5 (0.65%) Life Science
11 4 (0.52%) Greenfield Project
12 3 (0.39%) Educational Technology
13 2 (0.26%) Housing Association
13 2 (0.26%) IoT
13 2 (0.26%) Manufacturing Execution System
Operating Systems
1 394 (51.24%) Windows
2 152 (19.77%) Windows 10
3 61 (7.93%) Android
4 44 (5.72%) Mac OS
5 39 (5.07%) Apple iOS
6 33 (4.29%) Windows Server
7 27 (3.51%) Linux
8 7 (0.91%) Mac OS X
8 7 (0.91%) Windows 7
9 6 (0.78%) Windows Server 2016
10 4 (0.52%) Windows 8
10 4 (0.52%) Windows Server 2019
11 2 (0.26%) Windows Server 2003
11 2 (0.26%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 258 (33.55%) Customer Service
2 127 (16.51%) Problem-Solving
3 123 (15.99%) ITIL
4 66 (8.58%) Time Management
5 62 (8.06%) Asset Management
5 62 (8.06%) ITSM
6 36 (4.68%) Service Management
6 36 (4.68%) User Experience
7 34 (4.42%) Service Delivery
8 31 (4.03%) Migration
9 30 (3.90%) Cybersecurity
10 28 (3.64%) Change Management
11 27 (3.51%) Continuous Improvement
12 25 (3.25%) Problem Management
13 23 (2.99%) Business Intelligence
14 22 (2.86%) DevOps
14 22 (2.86%) Digital Marketing
14 22 (2.86%) Programme Management
15 21 (2.73%) Break/Fix
15 21 (2.73%) Process Improvement
Programming Languages
1 23 (2.99%) PowerShell
2 21 (2.73%) C#
3 19 (2.47%) SQL
4 6 (0.78%) Python
5 4 (0.52%) TypeScript
Qualifications
1 79 (10.27%) Security Cleared
2 74 (9.62%) SC Cleared
3 46 (5.98%) Degree
4 31 (4.03%) A+ Certification
5 27 (3.51%) Microsoft Certification
6 19 (2.47%) Network+ Certification
7 16 (2.08%) CCNA
7 16 (2.08%) Cisco Certification
8 15 (1.95%) MCSE
9 10 (1.30%) Computer Science Degree
9 10 (1.30%) DV Cleared
9 10 (1.30%) ITIL Certification
10 5 (0.65%) HND
11 4 (0.52%) HNC
12 2 (0.26%) DBS Check
12 2 (0.26%) Microsoft Certified Professional
13 1 (0.13%) ITIL Foundation Certificate
13 1 (0.13%) PMI Certification
13 1 (0.13%) PMP
Quality Assurance & Compliance
1 73 (9.49%) SLA
2 6 (0.78%) Cyber Essentials
2 6 (0.78%) PMO
3 2 (0.26%) ISO/IEC 27001
4 1 (0.13%) Actionable Recommendations
4 1 (0.13%) GDPR
4 1 (0.13%) GxP
System Software
1 265 (34.46%) Active Directory
2 11 (1.43%) VMware Infrastructure
3 9 (1.17%) Hyper-V
4 3 (0.39%) Virtual Machines
5 2 (0.26%) Virtual Desktop
5 2 (0.26%) vSphere
6 1 (0.13%) VMware Workstation
Systems Management
1 73 (9.49%) Microsoft Intune
2 36 (4.68%) SCCM
3 19 (2.47%) Jamf Pro
4 9 (1.17%) ServiceCenter
5 3 (0.39%) Active Directory Federation Services
5 3 (0.39%) WSUS
6 2 (0.26%) PaperCut
7 1 (0.13%) Single Sign-On
Vendors
1 377 (49.02%) Microsoft
2 94 (12.22%) ServiceNow
3 41 (5.33%) Dell
4 36 (4.68%) Apple
4 36 (4.68%) Cisco
5 34 (4.42%) HP
6 24 (3.12%) SAP
7 20 (2.60%) Google
8 17 (2.21%) VMware
9 10 (1.30%) Autodesk
9 10 (1.30%) Remedy
10 8 (1.04%) Avaya
10 8 (1.04%) Meraki
10 8 (1.04%) Mitel
11 7 (0.91%) Citrix
11 7 (0.91%) SOTI
12 5 (0.65%) Bloomberg
12 5 (0.65%) Oracle
13 4 (0.52%) Barracuda Networks
13 4 (0.52%) Palo Alto