IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 10 October 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
10 Oct 2026
Same period 2025 Same period 2024
Rank 203 166 233
Rank change year-on-year -37 +67 -7
Contract jobs requiring an IT Support 751 584 400
As % of all contract jobs in the UK 1.38% 1.76% 1.05%
As % of the Job Titles category 1.49% 1.94% 1.13%
Number of daily rates quoted 399 288 208
10th Percentile £156 £126 £125
25th Percentile £173 £153 £156
Median daily rate (50th Percentile) £200 £186 £190
Median % change year-on-year +7.38% -1.97% -5.00%
75th Percentile £260 £238 £243
90th Percentile £317 £325 £338
UK excluding London median daily rate £200 £175 £185
% change year-on-year +14.29% -5.41% -2.63%
Number of hourly rates quoted 186 152 45
10th Percentile £13.45 £12.84 £14.91
25th Percentile £15.81 £13.75 £18.13
Median hourly rate £17.73 £17.86 £23.80
Median % change year-on-year -0.73% -24.98% +24.09%
75th Percentile £20.51 £21.39 £24.18
90th Percentile £24.51 £24.45 £27.00
UK excluding London median hourly rate £17.73 £16.67 £21.00
% change year-on-year +6.36% -20.64% +16.41%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 50,251 30,087 35,271
% of contract IT jobs with a recognized job title 92.06% 90.83% 93.00%
Number of daily rates quoted 29,471 18,979 21,309
10th Percentile £325 £275 £300
25th Percentile £425 £400 £413
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -0.94%
75th Percentile £638 £623 £638
90th Percentile £738 £725 £738
UK excluding London median daily rate £500 £475 £494
% change year-on-year +5.26% -3.75% -1.30%
Number of hourly rates quoted 4,065 1,640 1,482
10th Percentile £14.31 £13.75 £14.85
25th Percentile £19.33 £17.30 £20.30
Median hourly rate £41.71 £25.15 £42.03
Median % change year-on-year +65.84% -40.16% -5.55%
75th Percentile £67.50 £50.00 £65.00
90th Percentile £79.00 £68.00 £74.37
UK excluding London median hourly rate £41.71 £25.00 £42.91
% change year-on-year +66.84% -41.74% -3.03%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 10 October 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 10 October 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 10 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -49 655 £200 +14.29% 458
UK excluding London -38 560 £200 +14.29% 327
London -27 174 £220 +10.00% 158
South East -41 140 £250 +33.33% 60
North of England -73 117 £190 +8.57% 76
Work from Home -31 106 £229 +20.39% 114
East of England +7 101 £200 +14.29% 41
North West -22 80 £200 +14.29% 43
Midlands -25 73 £185 +15.63% 54
Scotland +8 54 £210 +23.53% 27
South West -41 50 £208 +23.88% 58
West Midlands -32 40 £175 +1.45% 33
Yorkshire -50 35 £128 -17.74% 18
East Midlands -9 33 £200 +26.98% 21
Wales -15 13 £168 -11.84% 10
Northern Ireland -6 12 - - 8
North East -55 2 £188 +33.45% 15

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 10 October 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 445 (59.25%) Microsoft
2 441 (58.72%) Windows
3 389 (51.80%) Microsoft 365
4 317 (42.21%) Customer Service
5 284 (37.82%) Active Directory
6 238 (31.69%) Problem-Solving
7 179 (23.83%) Windows 10
8 165 (21.97%) ITIL
9 120 (15.98%) Azure
10 115 (15.31%) Microsoft Intune
11 114 (15.18%) ITSM
12 107 (14.25%) SharePoint
13 105 (13.98%) ServiceNow
14 82 (10.92%) Entra ID
15 81 (10.79%) VPN
16 70 (9.32%) Microsoft Office
17 67 (8.92%) Degree
18 66 (8.79%) Service Delivery
19 65 (8.66%) Apple iOS
20 64 (8.52%) Security Cleared
21 62 (8.26%) Mac OS
22 56 (7.46%) Microsoft Exchange
23 55 (7.32%) Asset Management
23 55 (7.32%) OneDrive
24 54 (7.19%) TCP/IP
25 53 (7.06%) User Experience
26 52 (6.92%) SC Cleared
27 51 (6.79%) Service Management
28 50 (6.66%) Continuous Improvement
28 50 (6.66%) DNS

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 107 (14.25%) SharePoint
2 56 (7.46%) Microsoft Exchange
3 13 (1.73%) HCL Notes
4 3 (0.40%) Confluence
5 1 (0.13%) CMS
Applications
1 70 (9.32%) Microsoft Office
2 12 (1.60%) Microsoft Excel
3 6 (0.80%) Microsoft PowerPoint
4 5 (0.67%) MS Visio
5 2 (0.27%) Acrobat
5 2 (0.27%) Chatbot
Business Applications
1 6 (0.80%) Remedy ITSM
2 3 (0.40%) HFM
3 1 (0.13%) Monis
Cloud Services
1 389 (51.80%) Microsoft 365
2 120 (15.98%) Azure
3 82 (10.92%) Entra ID
4 55 (7.32%) OneDrive
5 19 (2.53%) AWS
6 11 (1.46%) SaaS
7 5 (0.67%) AWS Direct Connect
7 5 (0.67%) Azure ExpressRoute
7 5 (0.67%) Google Workspace
8 4 (0.53%) IaaS
8 4 (0.53%) Mimecast
9 3 (0.40%) Slack
10 2 (0.27%) Power Platform
10 2 (0.27%) PowerApps
10 2 (0.27%) WhatsApp
11 1 (0.13%) AWS CloudFormation
11 1 (0.13%) Azure DevOps
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
Communications & Networking
1 81 (10.79%) VPN
2 54 (7.19%) TCP/IP
3 50 (6.66%) DNS
4 44 (5.86%) DHCP
5 40 (5.33%) LAN
6 39 (5.19%) WAN
6 39 (5.19%) Wi-Fi
7 30 (3.99%) Firewall
8 15 (2.00%) Wireless
9 12 (1.60%) Network Security
10 11 (1.46%) VLAN
11 8 (1.07%) VoIP
12 7 (0.93%) Remote Desktop
13 6 (0.80%) Internet
13 6 (0.80%) SD-WAN
14 5 (0.67%) BGP
14 5 (0.67%) MPLS
14 5 (0.67%) OSPF
14 5 (0.67%) PSTN
14 5 (0.67%) WLAN
Database & Business Intelligence
1 2 (0.27%) Amazon RDS
1 2 (0.27%) SQL Server
2 1 (0.13%) BusinessObjects
2 1 (0.13%) Crystal Reports
2 1 (0.13%) Db2
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Power BI
Development Applications
1 36 (4.79%) JIRA
2 2 (0.27%) SQL Server Management Studio (SSMS)
3 1 (0.13%) Git
General
1 397 (52.86%) Social Skills
2 86 (11.45%) Analytical Skills
3 50 (6.66%) Finance
4 40 (5.33%) Manufacturing
5 31 (4.13%) Organisational Skills
6 18 (2.40%) Public Sector
7 16 (2.13%) Inclusion and Diversity
7 16 (2.13%) Retail
8 14 (1.86%) Legal
9 12 (1.60%) Banking
10 11 (1.46%) Telecoms
11 9 (1.20%) Marketing
12 8 (1.07%) Law
13 5 (0.67%) Back Office
13 5 (0.67%) Local Government
13 5 (0.67%) Pharmaceutical
14 4 (0.53%) Documentation Skills
14 4 (0.53%) Multimedia
15 2 (0.27%) Billing
15 2 (0.27%) Front Office
Libraries, Frameworks & Software Standards
1 5 (0.67%) CSS
2 3 (0.40%) ODBC
2 3 (0.40%) Oracle Fusion
3 2 (0.27%) Software Packaging
4 1 (0.13%) Terraform
Miscellaneous
1 112 (14.91%) Onboarding
2 36 (4.79%) Video Conferencing
3 34 (4.53%) Driving Licence
4 28 (3.73%) Data Centre
5 16 (2.13%) Self-Motivation
6 13 (1.73%) Blackberry
7 11 (1.46%) Analytical Mindset
8 10 (1.33%) CMDB
9 9 (1.20%) Enterprise Software
9 9 (1.20%) Operational Technology
10 8 (1.07%) Digital Signage
11 7 (0.93%) EPoS
11 7 (0.93%) iPad
12 5 (0.67%) iPhone
12 5 (0.67%) Mobile App
13 4 (0.53%) CCTV
13 4 (0.53%) Virtual Team
14 3 (0.40%) BYOD
14 3 (0.40%) Management Information System
15 2 (0.27%) Handset
Operating Systems
1 441 (58.72%) Windows
2 179 (23.83%) Windows 10
3 65 (8.66%) Apple iOS
4 62 (8.26%) Mac OS
5 38 (5.06%) Windows Server
6 37 (4.93%) Android
7 7 (0.93%) Linux
8 3 (0.40%) Windows 7
9 2 (0.27%) Windows Server 2008
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 317 (42.21%) Customer Service
2 238 (31.69%) Problem-Solving
3 165 (21.97%) ITIL
4 114 (15.18%) ITSM
5 66 (8.79%) Service Delivery
6 55 (7.32%) Asset Management
7 53 (7.06%) User Experience
8 51 (6.79%) Service Management
9 50 (6.66%) Continuous Improvement
10 47 (6.26%) Migration
11 31 (4.13%) Root Cause Analysis
12 24 (3.20%) Computer Science
12 24 (3.20%) Inventory Management
12 24 (3.20%) Stakeholder Management
13 23 (3.06%) Customer Experience
13 23 (3.06%) Data Protection
13 23 (3.06%) Incident Management
13 23 (3.06%) Time Management
14 22 (2.93%) Cybersecurity
15 21 (2.80%) Mobile Device Management
Programming Languages
1 26 (3.46%) PowerShell
2 13 (1.73%) SQL
3 7 (0.93%) Python
4 2 (0.27%) Java
4 2 (0.27%) JavaScript
4 2 (0.27%) T-SQL
5 1 (0.13%) C#
5 1 (0.13%) R
Qualifications
1 67 (8.92%) Degree
2 64 (8.52%) Security Cleared
3 52 (6.92%) SC Cleared
4 27 (3.60%) A+ Certification
5 25 (3.33%) Microsoft Certification
6 22 (2.93%) Computer Science Degree
7 15 (2.00%) DBS Check
8 14 (1.86%) ITIL Foundation Certificate
9 13 (1.73%) Network+ Certification
10 10 (1.33%) BPSS Clearance
10 10 (1.33%) ITIL Certification
11 9 (1.20%) DV Cleared
12 5 (0.67%) Microsoft Certified Professional
13 4 (0.53%) MCITP
14 3 (0.40%) CCNA
14 3 (0.40%) Cisco Certification
14 3 (0.40%) MCSE
15 1 (0.13%) Azure Certification
15 1 (0.13%) HNC
15 1 (0.13%) MCSA
Quality Assurance & Compliance
1 50 (6.66%) SLA
2 7 (0.93%) ISO/IEC 27001
3 5 (0.67%) COBIT
4 3 (0.40%) Sarbanes-Oxley
5 2 (0.27%) Cyber Essentials
5 2 (0.27%) GDPR
6 1 (0.13%) Accessibility
6 1 (0.13%) Cyber Essentials PLUS
6 1 (0.13%) NCSC
6 1 (0.13%) PCI DSS
System Software
1 284 (37.82%) Active Directory
2 16 (2.13%) VMware Infrastructure
3 13 (1.73%) Hyper-V
4 1 (0.13%) Docker
4 1 (0.13%) Virtual Desktop
Systems Management
1 115 (15.31%) Microsoft Intune
2 48 (6.39%) SCCM
3 21 (2.80%) Jamf Pro
4 5 (0.67%) Ansible
4 5 (0.67%) Single Sign-On
5 4 (0.53%) Clonezilla
5 4 (0.53%) WSUS
6 3 (0.40%) FortiGate
7 1 (0.13%) AirWatch
7 1 (0.13%) Dell DRAC
7 1 (0.13%) Failover Clustering
7 1 (0.13%) Kubernetes
7 1 (0.13%) Microsoft Clustering
7 1 (0.13%) ServiceCenter
7 1 (0.13%) vCenter Server
Vendors
1 445 (59.25%) Microsoft
2 105 (13.98%) ServiceNow
3 38 (5.06%) Apple
4 25 (3.33%) Cisco
5 22 (2.93%) VMware
6 15 (2.00%) Palo Alto
7 13 (1.73%) Lotus
7 13 (1.73%) Meraki
8 8 (1.07%) Dell
8 8 (1.07%) Remedy
8 8 (1.07%) Samsung
9 7 (0.93%) Citrix
9 7 (0.93%) iManage
10 6 (0.80%) Fortinet
10 6 (0.80%) Google
10 6 (0.80%) Siemens
11 5 (0.67%) Bomgar
11 5 (0.67%) CrowdStrike
11 5 (0.67%) HP
12 4 (0.53%) Zscaler