IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £183, according to job vacancies posted in the 6 months leading up to 2 February 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
2 Feb 2026
Same period 2025 Same period 2024
Rank 148 270 190
Rank change year-on-year +122 -80 +52
Contract jobs requiring an IT Support 725 286 586
As % of all contract jobs in the UK 1.89% 0.92% 1.30%
As % of the Job Titles category 2.06% 0.99% 1.40%
Number of daily rates quoted 387 140 356
10th Percentile £134 £150 £133
25th Percentile £154 £178 £151
Median daily rate (50th Percentile) £183 £200 £200
Median % change year-on-year -8.50% - +6.67%
75th Percentile £214 £250 £244
90th Percentile £288 £313 £325
UK excluding London median daily rate £175 £194 £198
% change year-on-year -9.68% -1.90% +12.86%
Number of hourly rates quoted 176 39 114
10th Percentile £12.60 £16.50 £11.50
25th Percentile £15.78 £18.35 £12.79
Median hourly rate £18.79 £22.66 £17.61
Median % change year-on-year -17.10% +28.68% -0.62%
75th Percentile £21.00 £24.18 £22.83
90th Percentile £23.75 £35.00 £25.00
UK excluding London median hourly rate £18.50 £22.00 £15.75
% change year-on-year -15.91% +39.68% -7.35%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 35,158 28,873 41,963
% of contract IT jobs with a recognized job title 91.49% 92.93% 93.09%
Number of daily rates quoted 22,167 17,619 27,765
10th Percentile £300 £300 £275
25th Percentile £405 £408 £411
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £613 £638 £638
90th Percentile £719 £738 £738
UK excluding London median daily rate £475 £479 £495
% change year-on-year -0.84% -3.23% -1.00%
Number of hourly rates quoted 2,109 850 2,268
10th Percentile £14.50 £15.92 £13.23
25th Percentile £18.50 £21.25 £16.86
Median hourly rate £29.61 £33.00 £35.95
Median % change year-on-year -10.27% -8.21% +2.71%
75th Percentile £61.25 £62.50 £61.75
90th Percentile £70.77 £75.00 £73.75
UK excluding London median hourly rate £27.50 £31.76 £36.50
% change year-on-year -13.41% -12.99% +15.54%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 2 February 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 2 February 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 2 February 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +99 650 £186 -11.31% 400
UK excluding London +82 595 £175 -9.68% 394
North of England +66 174 £175 -14.63% 92
London +14 117 £200 -11.11% 68
East of England +42 107 £203 +12.50% 56
South East +36 107 £188 -11.92% 118
North West +42 90 £175 -5.41% 40
Midlands -26 78 £175 - 65
Work from Home +6 73 £190 -19.15% 83
South West +2 64 £160 -17.95% 41
Yorkshire -11 53 £190 -18.10% 43
East Midlands -4 46 £200 +14.00% 35
Scotland +34 39 £200 +5.26% 23
West Midlands -32 32 £175 -7.89% 30
North East +12 31 £125 - 13
Wales +6 18 £160 -17.95% 7
Northern Ireland 0 8 - - 1

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 2 February 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 357 (49.24%) Windows
2 319 (44.00%) Microsoft
3 294 (40.55%) Microsoft 365
4 256 (35.31%) Customer Service
5 202 (27.86%) Active Directory
6 142 (19.59%) Windows 10
7 131 (18.07%) Problem-Solving
8 127 (17.52%) ITIL
9 124 (17.10%) Security Cleared
10 112 (15.45%) SC Cleared
11 106 (14.62%) Microsoft Office
12 84 (11.59%) ServiceNow
13 81 (11.17%) Asset Management
14 80 (11.03%) SLA
15 75 (10.34%) Android
16 71 (9.79%) Azure
17 67 (9.24%) Microsoft Intune
18 66 (9.10%) ITSM
19 64 (8.83%) Degree
19 64 (8.83%) Mac OS
20 62 (8.55%) Time Management
21 54 (7.45%) Business Intelligence
22 53 (7.31%) Wi-Fi
23 51 (7.03%) Cisco
24 50 (6.90%) Apple
24 50 (6.90%) SharePoint
25 48 (6.62%) SCCM
25 48 (6.62%) Service Delivery
26 47 (6.48%) Entra ID
27 45 (6.21%) HP

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 50 (6.90%) SharePoint
2 30 (4.14%) Microsoft Exchange
3 3 (0.41%) Confluence
4 1 (0.14%) HCL Notes
Applications
1 106 (14.62%) Microsoft Office
2 38 (5.24%) Spreadsheet
3 23 (3.17%) Microsoft Excel
4 5 (0.69%) Microsoft PowerPoint
5 1 (0.14%) Microsoft Project
Business Applications
1 5 (0.69%) Remedy ITSM
2 1 (0.14%) assyst
2 1 (0.14%) Kondor
2 1 (0.14%) SystmOne
Cloud Services
1 294 (40.55%) Microsoft 365
2 71 (9.79%) Azure
3 47 (6.48%) Entra ID
4 32 (4.41%) Google Workspace
5 24 (3.31%) OneDrive
6 16 (2.21%) SaaS
7 7 (0.97%) Power Platform
8 3 (0.41%) Azure DevOps
9 2 (0.28%) PaaS
9 2 (0.28%) PowerApps
9 2 (0.28%) Slack
10 1 (0.14%) Adobe Creative Cloud
10 1 (0.14%) Mimecast
Communications & Networking
1 53 (7.31%) Wi-Fi
2 45 (6.21%) VPN
3 44 (6.07%) DNS
4 39 (5.38%) DHCP
5 35 (4.83%) Wireless
6 30 (4.14%) TCP/IP
7 29 (4.00%) LAN
8 26 (3.59%) Firewall
9 21 (2.90%) WAN
10 15 (2.07%) Network Security
11 11 (1.52%) Cisco IOS
11 11 (1.52%) Unified Communications
12 10 (1.38%) Skype
13 8 (1.10%) VLAN
14 7 (0.97%) PABX
14 7 (0.97%) VoIP
15 6 (0.83%) Remote Desktop
16 5 (0.69%) Internet
17 4 (0.55%) WLAN
18 3 (0.41%) DMZ
Database & Business Intelligence
1 2 (0.28%) Oracle Database
1 2 (0.28%) SQL Server
2 1 (0.14%) Electronic Patient Records
2 1 (0.14%) MySQL
2 1 (0.14%) RDBMS
2 1 (0.14%) Relational Database
2 1 (0.14%) Tableau
Development Applications
1 21 (2.90%) JIRA
2 3 (0.41%) Chocolatey
3 1 (0.14%) Hudson
3 1 (0.14%) Tricentis qTest
General
1 356 (49.10%) Social Skills
2 82 (11.31%) Manufacturing
3 73 (10.07%) Organisational Skills
4 72 (9.93%) Finance
5 51 (7.03%) Public Sector
6 43 (5.93%) Telecoms
7 41 (5.66%) Marketing
8 40 (5.52%) Electronics
9 26 (3.59%) Analytical Skills
10 17 (2.34%) Inclusion and Diversity
11 16 (2.21%) Banking
12 8 (1.10%) Law
12 8 (1.10%) Pharmaceutical
13 7 (0.97%) Investment Banking
14 6 (0.83%) Aerospace
15 5 (0.69%) Documentation Skills
15 5 (0.69%) Financial Institution
15 5 (0.69%) Front Office
16 3 (0.41%) Legal
17 2 (0.28%) Retail
Libraries, Frameworks & Software Standards
1 4 (0.55%) X-Windows
2 2 (0.28%) .NET
2 2 (0.28%) .NET Core
2 2 (0.28%) .NET Framework
2 2 (0.28%) CSS
2 2 (0.28%) HTML
2 2 (0.28%) Microsoft Graph
2 2 (0.28%) Middleware
2 2 (0.28%) React
2 2 (0.28%) Web Services
Miscellaneous
1 56 (7.72%) Onboarding
2 30 (4.14%) Enterprise Software
3 29 (4.00%) Data Centre
4 28 (3.86%) Driving Licence
5 24 (3.31%) Self-Motivation
6 20 (2.76%) Video Conferencing
7 15 (2.07%) Management Information System
8 14 (1.93%) Smartphone
9 13 (1.79%) NHS
10 9 (1.24%) Virtual Team
11 8 (1.10%) Mobile App
12 7 (0.97%) Life Science
13 6 (0.83%) Legacy Systems
13 6 (0.83%) Team-Oriented Environment
14 5 (0.69%) BYOD
14 5 (0.69%) iPhone
14 5 (0.69%) Low-Code
15 4 (0.55%) Blackberry
16 3 (0.41%) Operational Technology
16 3 (0.41%) SCADA
Operating Systems
1 357 (49.24%) Windows
2 142 (19.59%) Windows 10
3 75 (10.34%) Android
4 64 (8.83%) Mac OS
5 40 (5.52%) Apple iOS
6 33 (4.55%) Linux
7 27 (3.72%) Windows Server
8 11 (1.52%) Windows Server 2016
9 10 (1.38%) Windows Server 2019
10 7 (0.97%) Windows 7
11 5 (0.69%) Mac OS X
12 4 (0.55%) Windows 8
13 2 (0.28%) Unix
13 2 (0.28%) Windows Server 2003
13 2 (0.28%) Windows Server 2012
Processes & Methodologies
1 256 (35.31%) Customer Service
2 131 (18.07%) Problem-Solving
3 127 (17.52%) ITIL
4 81 (11.17%) Asset Management
5 66 (9.10%) ITSM
6 62 (8.55%) Time Management
7 54 (7.45%) Business Intelligence
8 48 (6.62%) Service Delivery
9 45 (6.21%) Service Management
10 41 (5.66%) Programme Management
11 40 (5.52%) Digital Marketing
12 39 (5.38%) Cybersecurity
13 36 (4.97%) Migration
14 34 (4.69%) Continuous Improvement
15 30 (4.14%) User Experience
16 27 (3.72%) Problem Management
17 25 (3.45%) Computer Science
17 25 (3.45%) Incident Management
18 22 (3.03%) Workflow
19 21 (2.90%) Change Management
Programming Languages
1 18 (2.48%) PowerShell
2 5 (0.69%) Python
2 5 (0.69%) SQL
3 3 (0.41%) C#
4 2 (0.28%) TypeScript
5 1 (0.14%) Java
5 1 (0.14%) JavaScript
5 1 (0.14%) Perl
Qualifications
1 124 (17.10%) Security Cleared
2 112 (15.45%) SC Cleared
3 64 (8.83%) Degree
4 26 (3.59%) A+ Certification
5 17 (2.34%) Microsoft Certification
6 13 (1.79%) Computer Science Degree
7 10 (1.38%) ITIL Certification
8 8 (1.10%) Microsoft Certified Professional
9 7 (0.97%) DV Cleared
9 7 (0.97%) ITIL Foundation Certificate
10 6 (0.83%) HND
11 5 (0.69%) MCDST
12 4 (0.55%) DBS Check
12 4 (0.55%) HNC
13 3 (0.41%) CCNA
13 3 (0.41%) Cisco Certification
13 3 (0.41%) Network+ Certification
14 2 (0.28%) ACSP
14 2 (0.28%) ACTC
14 2 (0.28%) BPSS Clearance
Quality Assurance & Compliance
1 80 (11.03%) SLA
2 5 (0.69%) PMO
3 4 (0.55%) Cyber Essentials
3 4 (0.55%) GDPR
4 1 (0.14%) Actionable Recommendations
System Software
1 202 (27.86%) Active Directory
2 11 (1.52%) VMware Infrastructure
3 4 (0.55%) Hyper-V
3 4 (0.55%) Virtual Desktop
4 2 (0.28%) Firmware
4 2 (0.28%) Virtual Machines
5 1 (0.14%) VMware Workstation
5 1 (0.14%) vSphere
Systems Management
1 67 (9.24%) Microsoft Intune
2 48 (6.62%) SCCM
3 20 (2.76%) Jamf Pro
4 6 (0.83%) ServiceCenter
5 3 (0.41%) WSUS
6 2 (0.28%) Active Directory Federation Services
7 1 (0.14%) FortiGate
7 1 (0.14%) Systems Management Server (SMS)
Vendors
1 319 (44.00%) Microsoft
2 84 (11.59%) ServiceNow
3 51 (7.03%) Cisco
4 50 (6.90%) Apple
5 45 (6.21%) HP
6 44 (6.07%) SAP
7 38 (5.24%) Dell
8 18 (2.48%) Google
9 15 (2.07%) VMware
10 7 (0.97%) Citrix
10 7 (0.97%) SOTI
11 6 (0.83%) Autodesk
11 6 (0.83%) Datto
11 6 (0.83%) Mitel
11 6 (0.83%) Remedy
12 5 (0.69%) Bloomberg
12 5 (0.69%) iManage
12 5 (0.69%) Palo Alto
13 4 (0.55%) Barracuda Networks
13 4 (0.55%) Oracle