IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 26 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
26 Jun 2026
Same period 2025 Same period 2024
Rank 185 213 212
Rank change year-on-year +28 -1 +18
Contract jobs requiring an IT Support 741 388 491
As % of all contract jobs in the UK 1.46% 1.28% 1.13%
As % of the Job Titles category 1.58% 1.39% 1.22%
Number of daily rates quoted 316 187 303
10th Percentile £146 £139 £127
25th Percentile £163 £160 £150
Median daily rate (50th Percentile) £200 £213 £190
Median % change year-on-year -5.88% +11.84% -
75th Percentile £244 £288 £238
90th Percentile £388 £413 £325
UK excluding London median daily rate £190 £200 £185
% change year-on-year -5.00% +8.11% +0.68%
Number of hourly rates quoted 192 75 108
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.72 £15.76 £12.00
Median hourly rate £18.50 £18.50 £16.60
Median % change year-on-year - +11.48% -17.03%
75th Percentile £20.83 £23.00 £23.75
90th Percentile £24.15 £35.00 £25.00
UK excluding London median hourly rate £18.50 £18.26 £14.16
% change year-on-year +1.34% +28.92% -21.68%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 47,008 27,876 40,382
% of contract IT jobs with a recognized job title 92.38% 92.16% 92.92%
Number of daily rates quoted 28,552 17,889 25,942
10th Percentile £325 £288 £281
25th Percentile £415 £402 £410
Median daily rate (50th Percentile) £520 £500 £525
Median % change year-on-year +4.00% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £493
% change year-on-year +5.26% -3.65% -1.40%
Number of hourly rates quoted 3,155 1,223 2,887
10th Percentile £15.38 £13.76 £12.86
25th Percentile £21.08 £17.31 £16.58
Median hourly rate £43.61 £26.45 £37.50
Median % change year-on-year +64.86% -29.47% -12.79%
75th Percentile £67.50 £55.37 £62.50
90th Percentile £80.00 £73.65 £74.00
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% -

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 26 June 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 26 June 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 26 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +28 653 £200 -9.09% 257
UK excluding London +16 585 £190 -5.00% 274
London -27 142 £213 -10.53% 31
South East +6 139 £211 -15.50% 71
East of England +37 130 £200 +8.11% 35
North of England -35 105 £173 -9.21% 59
Work from Home -27 91 £244 +2.63% 63
Midlands -17 84 £200 +28.71% 49
North West -19 64 £173 -13.75% 32
South West -25 50 £148 -32.95% 46
East Midlands +20 46 £200 +33.33% 30
Scotland +14 45 £178 +8.40% 19
Yorkshire -38 38 £150 -20.53% 21
West Midlands -42 37 £183 +14.06% 19
Wales -4 21 - - 6
Northern Ireland -3 11 - - 7
North East -31 3 £125 - 8

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 26 June 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 373 (50.34%) Windows
2 365 (49.26%) Microsoft
3 318 (42.91%) Microsoft 365
4 266 (35.90%) Active Directory
5 247 (33.33%) Customer Service
6 177 (23.89%) Problem-Solving
7 151 (20.38%) ITIL
8 148 (19.97%) Windows 10
9 105 (14.17%) Azure
10 103 (13.90%) ServiceNow
11 88 (11.88%) Microsoft Intune
12 76 (10.26%) Wi-Fi
13 71 (9.58%) ITSM
14 69 (9.31%) JIRA
15 63 (8.50%) Entra ID
15 63 (8.50%) SharePoint
15 63 (8.50%) VPN
16 50 (6.75%) SLA
17 49 (6.61%) Degree
17 49 (6.61%) DNS
18 48 (6.48%) DHCP
18 48 (6.48%) Security Cleared
19 46 (6.21%) Microsoft Office
20 44 (5.94%) User Experience
21 42 (5.67%) Service Delivery
22 41 (5.53%) LAN
22 41 (5.53%) SC Cleared
23 40 (5.40%) Time Management
24 39 (5.26%) Apple iOS
24 39 (5.26%) Microsoft Exchange

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 63 (8.50%) SharePoint
2 39 (5.26%) Microsoft Exchange
3 8 (1.08%) HCL Notes
4 4 (0.54%) Confluence
5 1 (0.13%) CMS
Applications
1 46 (6.21%) Microsoft Office
2 15 (2.02%) Microsoft Excel
3 9 (1.21%) Spreadsheet
4 3 (0.40%) Microsoft PowerPoint
5 1 (0.13%) Chatbot
Business Applications
1 7 (0.94%) Remedy ITSM
2 2 (0.27%) NetSuite
Cloud Services
1 318 (42.91%) Microsoft 365
2 105 (14.17%) Azure
3 63 (8.50%) Entra ID
4 35 (4.72%) OneDrive
5 23 (3.10%) Azure DevOps
6 13 (1.75%) AWS
7 9 (1.21%) Google Workspace
8 8 (1.08%) SaaS
9 4 (0.54%) IaaS
10 2 (0.27%) Azure Sentinel
10 2 (0.27%) PaaS
10 2 (0.27%) Power Platform
10 2 (0.27%) PowerApps
10 2 (0.27%) Slack
11 1 (0.13%) Amazon EC2
11 1 (0.13%) Amazon S3
11 1 (0.13%) Nutanix
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 76 (10.26%) Wi-Fi
2 63 (8.50%) VPN
3 49 (6.61%) DNS
4 48 (6.48%) DHCP
5 41 (5.53%) LAN
6 34 (4.59%) TCP/IP
7 23 (3.10%) WAN
8 19 (2.56%) SAN
9 16 (2.16%) Firewall
10 15 (2.02%) VLAN
11 11 (1.48%) WLAN
12 10 (1.35%) Wireless
13 9 (1.21%) Internet
14 8 (1.08%) Remote Desktop
15 5 (0.67%) VoIP
16 3 (0.40%) Network Security
16 3 (0.40%) Skype
16 3 (0.40%) Unified Communications
17 2 (0.27%) PSTN
18 1 (0.13%) Ethernet
Database & Business Intelligence
1 4 (0.54%) Oracle Database
1 4 (0.54%) SQL Server
2 1 (0.13%) Tableau
Development Applications
1 69 (9.31%) JIRA
2 6 (0.81%) Git
3 3 (0.40%) Chocolatey
General
1 347 (46.83%) Social Skills
2 70 (9.45%) Analytical Skills
3 43 (5.80%) Finance
4 35 (4.72%) Organisational Skills
5 31 (4.18%) Manufacturing
6 18 (2.43%) Inclusion and Diversity
7 17 (2.29%) Public Sector
8 14 (1.89%) Law
9 13 (1.75%) Banking
10 11 (1.48%) Telecoms
11 10 (1.35%) Retail
12 9 (1.21%) Documentation Skills
13 8 (1.08%) Legal
14 7 (0.94%) Marketing
15 4 (0.54%) Back Office
15 4 (0.54%) Front Office
16 3 (0.40%) Billing
16 3 (0.40%) Local Government
17 1 (0.13%) Investment Banking
17 1 (0.13%) Italian Language
Libraries, Frameworks & Software Standards
1 9 (1.21%) CSS
2 6 (0.81%) X-Windows
3 4 (0.54%) .NET
3 4 (0.54%) .NET Core
3 4 (0.54%) .NET Framework
3 4 (0.54%) HTML
3 4 (0.54%) React
4 2 (0.27%) Microsoft Graph
Miscellaneous
1 81 (10.93%) Onboarding
2 28 (3.78%) Data Centre
3 23 (3.10%) Driving Licence
4 20 (2.70%) Analytical Mindset
4 20 (2.70%) Self-Motivation
5 15 (2.02%) Video Conferencing
6 12 (1.62%) Virtual Team
7 11 (1.48%) Enterprise Software
8 8 (1.08%) Blackberry
9 5 (0.67%) CCTV
9 5 (0.67%) Legacy Systems
9 5 (0.67%) Operational Technology
10 4 (0.54%) Greenfield Project
10 4 (0.54%) iPad
10 4 (0.54%) iPhone
10 4 (0.54%) Smartphone
11 3 (0.40%) Educational Technology
11 3 (0.40%) Housing Association
11 3 (0.40%) IoT
11 3 (0.40%) NHS
Operating Systems
1 373 (50.34%) Windows
2 148 (19.97%) Windows 10
3 39 (5.26%) Apple iOS
4 38 (5.13%) Mac OS
5 28 (3.78%) Windows Server
6 19 (2.56%) Android
7 9 (1.21%) Linux
8 7 (0.94%) Windows 7
9 6 (0.81%) Mac OS X
10 4 (0.54%) Windows Server 2019
11 3 (0.40%) Windows 8
12 2 (0.27%) Windows Server 2016
13 1 (0.13%) Windows Server 2008
13 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 247 (33.33%) Customer Service
2 177 (23.89%) Problem-Solving
3 151 (20.38%) ITIL
4 71 (9.58%) ITSM
5 44 (5.94%) User Experience
6 42 (5.67%) Service Delivery
7 40 (5.40%) Time Management
8 34 (4.59%) Migration
9 30 (4.05%) Asset Management
10 28 (3.78%) Continuous Improvement
11 26 (3.51%) Service Management
12 25 (3.37%) Data Protection
13 24 (3.24%) Change Management
13 24 (3.24%) DevOps
14 21 (2.83%) Problem Management
15 20 (2.70%) Computer Science
16 18 (2.43%) Break/Fix
17 16 (2.16%) Cybersecurity
17 16 (2.16%) Incident Management
17 16 (2.16%) Inventory Management
Programming Languages
1 23 (3.10%) C#
1 23 (3.10%) SQL
2 22 (2.97%) PowerShell
3 6 (0.81%) Python
4 4 (0.54%) TypeScript
Qualifications
1 49 (6.61%) Degree
2 48 (6.48%) Security Cleared
3 41 (5.53%) SC Cleared
4 34 (4.59%) Microsoft Certification
5 29 (3.91%) Network+ Certification
6 28 (3.78%) A+ Certification
7 19 (2.56%) CCNA
7 19 (2.56%) Cisco Certification
8 18 (2.43%) Computer Science Degree
9 16 (2.16%) MCSE
10 7 (0.94%) DV Cleared
11 5 (0.67%) ITIL Certification
11 5 (0.67%) Microsoft Certified Professional
12 4 (0.54%) BPSS Clearance
12 4 (0.54%) DBS Check
13 1 (0.13%) MCSA
Quality Assurance & Compliance
1 50 (6.75%) SLA
2 8 (1.08%) ISO/IEC 27001
3 5 (0.67%) COBIT
4 4 (0.54%) Cyber Essentials
5 3 (0.40%) GDPR
5 3 (0.40%) PMO
5 3 (0.40%) Sarbanes-Oxley
6 1 (0.13%) Actionable Recommendations
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) PCI DSS
System Software
1 266 (35.90%) Active Directory
2 14 (1.89%) VMware Infrastructure
3 12 (1.62%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.27%) vSphere
6 1 (0.13%) Virtual Desktop
Systems Management
1 88 (11.88%) Microsoft Intune
2 29 (3.91%) SCCM
3 21 (2.83%) Jamf Pro
4 7 (0.94%) ServiceCenter
5 4 (0.54%) Clonezilla
6 3 (0.40%) Active Directory Federation Services
7 2 (0.27%) PaperCut
7 2 (0.27%) Single Sign-On
8 1 (0.13%) AirWatch
8 1 (0.13%) Dell DRAC
8 1 (0.13%) vCenter Server
8 1 (0.13%) WSUS
Vendors
1 365 (49.26%) Microsoft
2 103 (13.90%) ServiceNow
3 27 (3.64%) Apple
4 26 (3.51%) Dell
5 18 (2.43%) VMware
6 15 (2.02%) HP
7 10 (1.35%) Meraki
8 9 (1.21%) Avaya
8 9 (1.21%) Mitel
8 9 (1.21%) Remedy
9 8 (1.08%) Cisco
9 8 (1.08%) Google
9 8 (1.08%) Lotus
10 6 (0.81%) Citrix
11 5 (0.67%) Samsung
12 4 (0.54%) Autodesk
12 4 (0.54%) Bloomberg
12 4 (0.54%) Oracle
12 4 (0.54%) Siemens
13 3 (0.40%) Veeam