The median contractor rate for a IT Support was £155 per day in advertised job vacancies during the 3 months to 25 May 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
UK
3 months to
25 May 2017
Same period 2016 Same period 2015
Rank 357 341 329
Rank change year-on-year -16 -12  
Contract jobs requiring an IT Support 266 340 355
As % of all contract IT jobs advertised in the UK 0.58% 0.63% 0.65%
As % of the Job Titles category 0.62% 0.67% 0.69%
Number of daily rates quoted 129 155 133
Median daily rate £155 £170 £165
Median daily rate % change year-on-year -8.82% +3.03%  
90% offered a daily rate of more than £105 £102 £100
10% offered a daily rate of more than £303 £350 £285
UK excluding London median daily rate £135 £160 £158
% change year-on-year -15.62% +1.58%  
Number of hourly rates quoted 62 89 111
Median hourly rate £14.45 £14.25 £13.87
Median hourly rate % change year-on-year +1.40% +2.73%  
90% offered a hourly rate of more than £11.02 £9.02 £10.30
10% offered a hourly rate of more than £21.75 £19.95 £18.00
UK excluding London median hourly rate £14.20 £14.00 £13.87
% change year-on-year +1.42% +0.93%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 43217 51035 51415
As % of all contract IT job vacancies advertised in the UK 94.76% 95.01% 94.83%
Number of daily rates quoted 27926 33295 31688
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £250
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £400 £375
% change year-on-year - +6.66%  
Number of hourly rates quoted 1350 1486 2070
Median hourly rate £18.00 £17.95 £16.50
Median hourly rate % change year-on-year +0.30% +8.75%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £43.57 £41.24
UK excluding London median hourly rate £17.77 £17.50 £16.00
% change year-on-year +1.54% +9.37%  

IT Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support in the job title.

Job vacancy trend for IT Support in the UK

IT Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support.

Contractor daily rate trend for IT Support in the UK

IT Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing IT Support over the 3 months to 25 May 2017.

Contractor daily rate histogram for IT Support in the UK

IT Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support.

Contractor hourly rate trend for IT Support in the UK

IT Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing IT Support over the 3 months to 25 May 2017.

Contractor hourly rate histogram for IT Support in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 25 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -24 239 £159 -9.28% 212
London -5 89 £200 +14.28% 57
South East -11 53 £138 -44.44% 49
East of England -15 28 £155 - 16
City of London +7 26 £256 +54.13% 13
South West +13 22 £150 +11.11% 11
Scotland +39 18 £112 -8.70% 5
West Midlands +27 14 £135 +12.50% 17
Hampshire +20 14 £150 -23.07% 11
Oxfordshire -9 14 £148 -57.85% 12
Essex -8 12 £175 +52.17% 2
North West +15 11 £148 -29.76% 28
Edinburgh +22 10 £115 -1.07% 1
Yorkshire +15 10 £115 -3.15% 23
Berkshire +14 9 £125 -15.25% 11
Oxford +10 9 £150 -6.25% 6
Hertfordshire +1 8 £130 -26.24% 4
East Midlands -15 8 £138 -36.92% 11
Bristol +12 7 £110 - 4
Southampton +3 7 £183 +102.77% 3
Surrey -5 7 £105 -30.00% 5
Reading +16 6 £158 +6.77% 4
Coventry +15 5 £140 +16.66% 4
Manchester +8 5 £105 -50.00% 17
South Yorkshire +3 5 £103 -30.50% 1
Devon 0 5 - - 2
Exeter -1 5 - - 1
Watford -1 5 £130 -26.24%
Gloucestershire +18 4 - - 1
Wales +6 4 £165 - 2

IT Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 25 May 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support in the job title.

1 375 (66.14%) Windows
2 281 (49.56%) Active Directory
3 227 (40.04%) Microsoft
4 194 (34.22%) Windows 7
5 185 (32.63%) Microsoft Office
6 114 (20.11%) ITIL
7 97 (17.11%) Windows Server
8 90 (15.87%) Windows 10
9 78 (13.76%) Finance
9 78 (13.76%) MS Exchange
10 76 (13.40%) Office 365
11 61 (10.76%) VPN
12 59 (10.41%) Apple
13 58 (10.23%) VMware
14 57 (10.05%) Windows 8
15 51 (8.99%) WAN
16 49 (8.64%) Windows Server 2008
16 49 (8.64%) Citrix
17 48 (8.47%) LAN
18 46 (8.11%) HP
19 44 (7.76%) Cisco
19 44 (7.76%) Incident Management
20 43 (7.58%) Android
21 42 (7.41%) SLA
21 42 (7.41%) Windows Server 2012
22 41 (7.23%) Windows XP
23 40 (7.05%) SharePoint
23 40 (7.05%) SCCM
24 39 (6.88%) DNS
25 37 (6.53%) Smartphone

IT Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (13.76%) MS Exchange
2 40 (7.05%) SharePoint
3 26 (4.59%) Exchange Server 2010
4 20 (3.53%) Skype for Business
5 13 (2.29%) IIS
6 12 (2.12%) Exchange Server 2007
7 11 (1.94%) IBM Notes
8 10 (1.76%) Exchange Server 2003
9 8 (1.41%) Blackberry Enterprise Server
10 7 (1.23%) Exchange Server 2013
11 4 (0.71%) SharePoint 2013
12 3 (0.53%) Apache
13 2 (0.35%) CMS
13 2 (0.35%) WebSphere
14 1 (0.18%) Apache Solr
14 1 (0.18%) Confluence
14 1 (0.18%) SAS
14 1 (0.18%) SharePoint 2010
14 1 (0.18%) Umbraco
Applications
1 185 (32.63%) Microsoft Office
2 33 (5.82%) Microsoft Excel
3 23 (4.06%) Microsoft PowerPoint
4 9 (1.59%) Spreadsheet
5 5 (0.88%) MS Visio
6 4 (0.71%) InfoPath
7 2 (0.35%) Adobe Creative Suite
7 2 (0.35%) Photoshop
8 1 (0.18%) Acrobat
8 1 (0.18%) CINEMA 4D
Business Applications
1 5 (0.88%) Dynamics NAV
2 4 (0.71%) Pegasus Opera
3 3 (0.53%) Dynamics CRM
3 3 (0.53%) thinkFolio
4 2 (0.35%) Dynamics GP
4 2 (0.35%) Remedy ITSM
4 2 (0.35%) SAP Oil and Gas
4 2 (0.35%) Teamcenter
5 1 (0.18%) Adobe Campaign
5 1 (0.18%) assyst
5 1 (0.18%) Eikon
5 1 (0.18%) Northgate Housing
5 1 (0.18%) Sage 1000
5 1 (0.18%) SAP Business One
Cloud Services
1 76 (13.40%) Office 365
2 9 (1.59%) G Suite
2 9 (1.59%) Microsoft Azure
3 3 (0.53%) SaaS
4 2 (0.35%) Adobe Creative Cloud
4 2 (0.35%) Google Drive
4 2 (0.35%) OneDrive
5 1 (0.18%) Akamai
5 1 (0.18%) Amazon AWS
5 1 (0.18%) Azure Active Directory
5 1 (0.18%) Cloud Computing
5 1 (0.18%) Yammer
Communications & Networking
1 61 (10.76%) VPN
2 51 (8.99%) WAN
3 48 (8.47%) LAN
4 39 (6.88%) DNS
5 36 (6.35%) DHCP
6 33 (5.82%) Firewall
7 27 (4.76%) Wireless
8 26 (4.59%) Internet
8 26 (4.59%) TCP/IP
9 22 (3.88%) VoIP
10 21 (3.70%) Wi-Fi
11 17 (3.00%) SAN
12 14 (2.47%) Skype
13 8 (1.41%) Remote Desktop
14 7 (1.23%) iSCSI
14 7 (1.23%) Network Security
15 6 (1.06%) BGP
15 6 (1.06%) OSPF
15 6 (1.06%) PBX
15 6 (1.06%) Structured Cabling
Database & Business Intelligence
1 26 (4.59%) SQL Server
2 7 (1.23%) SQL Server 2012
3 6 (1.06%) Oracle Reports
3 6 (1.06%) Relational Database
4 5 (0.88%) Crystal Reports
4 5 (0.88%) SQL Server 2008
5 3 (0.53%) MS Access
5 3 (0.53%) MySQL
5 3 (0.53%) SQL Server 2005
6 2 (0.35%) FileMaker
7 1 (0.18%) Data Warehouse
7 1 (0.18%) Electronic Patient Records
7 1 (0.18%) Essbase
7 1 (0.18%) PostgreSQL
7 1 (0.18%) SQL Server Reporting Services
Development Applications
1 10 (1.76%) JIRA
2 4 (0.71%) Team Foundation Server
3 3 (0.53%) Jenkins
3 3 (0.53%) Visual Studio
4 2 (0.35%) Eclipse
4 2 (0.35%) SQL Server Management Studio (SSMS)
5 1 (0.18%) Oracle Forms
General
1 78 (13.76%) Finance
2 14 (2.47%) Telecoms
3 13 (2.29%) Banking
4 11 (1.94%) Advertising
4 11 (1.94%) Retail
5 10 (1.76%) Front Office
6 9 (1.59%) Legal
7 7 (1.23%) Electronics
7 7 (1.23%) Marketing
8 6 (1.06%) Law
9 5 (0.88%) Manufacturing
9 5 (0.88%) Pharmaceutical
10 2 (0.35%) Automotive
10 2 (0.35%) French Language
10 2 (0.35%) Games
10 2 (0.35%) German Language
10 2 (0.35%) Local Government
10 2 (0.35%) Spanish Language
11 1 (0.18%) Italian Language
11 1 (0.18%) Portuguese Language
Libraries, Frameworks & Software Standards
1 4 (0.71%) .NET
1 4 (0.71%) Web Services
2 2 (0.35%) WAP
3 1 (0.18%) ASP.NET
3 1 (0.18%) ASP.NET MVC
3 1 (0.18%) ASP.NET MVC 4
3 1 (0.18%) HTML
3 1 (0.18%) IBM Integration Bus
3 1 (0.18%) J2EE
3 1 (0.18%) Software Packaging
3 1 (0.18%) WebSphere MQ
3 1 (0.18%) XML
Miscellaneous
1 37 (6.53%) Smartphone
2 33 (5.82%) Analytical Skills
3 25 (4.41%) Blackberry
4 21 (3.70%) Video Conferencing
5 18 (3.17%) iPhone
6 17 (3.00%) Driving Licence
7 16 (2.82%) RSA SecurID
8 15 (2.65%) Data Centre
8 15 (2.65%) iPad
9 10 (1.76%) Fat Client
9 10 (1.76%) NHS
9 10 (1.76%) Thin Client
10 8 (1.41%) CMDB
11 6 (1.06%) Equities
11 6 (1.06%) Handset
11 6 (1.06%) Linux Command Line
12 5 (0.88%) HTC Vive
13 4 (0.71%) Management Information System
14 3 (0.53%) EPoS
14 3 (0.53%) Mainframe
Operating Systems
1 375 (66.14%) Windows
2 194 (34.22%) Windows 7
3 97 (17.11%) Windows Server
4 90 (15.87%) Windows 10
5 57 (10.05%) Windows 8
6 49 (8.64%) Windows Server 2008
7 43 (7.58%) Android
8 42 (7.41%) Windows Server 2012
9 41 (7.23%) Windows XP
10 31 (5.47%) Windows Server 2003
11 30 (5.29%) Linux
12 23 (4.06%) Apple iOS
12 23 (4.06%) Mac OS X
13 14 (2.47%) Mac OS
13 14 (2.47%) Unix
14 4 (0.71%) Ubuntu
15 3 (0.53%) CentOS
15 3 (0.53%) SUSE
15 3 (0.53%) Windows 2000
16 1 (0.18%) Debian
Processes & Methodologies
1 114 (20.11%) ITIL
2 44 (7.76%) Incident Management
3 32 (5.64%) Service Management
4 23 (4.06%) Change Management
4 23 (4.06%) Migration
5 20 (3.53%) ITSM
6 19 (3.35%) Break/Fix
7 18 (3.17%) Time Management
8 16 (2.82%) Service Delivery
9 12 (2.12%) Asset Management
10 11 (1.94%) Network Management
11 10 (1.76%) Coaching
11 10 (1.76%) CRM
11 10 (1.76%) Disaster Recovery
11 10 (1.76%) Mobile Device Management
11 10 (1.76%) Problem Management
11 10 (1.76%) Project Management
11 10 (1.76%) Stakeholder Management
12 9 (1.59%) Investment Management
12 9 (1.59%) ITIL V3
Programming Languages
1 30 (5.29%) SQL
2 9 (1.59%) C#
2 9 (1.59%) PowerShell
3 8 (1.41%) Perl
3 8 (1.41%) VB
4 7 (1.23%) Java
4 7 (1.23%) PHP
4 7 (1.23%) Shell Script
4 7 (1.23%) VBScript
5 6 (1.06%) C
6 3 (0.53%) Python
7 2 (0.35%) JavaScript
7 2 (0.35%) T-SQL
8 1 (0.18%) Bash Shell
8 1 (0.18%) C++
8 1 (0.18%) COBOL
8 1 (0.18%) PL/SQL
8 1 (0.18%) VBA
Qualifications
1 31 (5.47%) Microsoft Certification
2 26 (4.59%) Security Cleared
3 20 (3.53%) Degree
4 19 (3.35%) SC Cleared
5 17 (3.00%) ITIL Certification
6 11 (1.94%) DBS Check
7 10 (1.76%) CCNA
7 10 (1.76%) Cisco Certification
7 10 (1.76%) MCSE
8 9 (1.59%) MCP
9 7 (1.23%) MCDST
10 6 (1.06%) CCNP
11 4 (0.71%) CTC Cleared
11 4 (0.71%) MCTS
12 3 (0.53%) DV Cleared
12 3 (0.53%) MCITP
12 3 (0.53%) MCSA
13 2 (0.35%) ECDL
13 2 (0.35%) ITIL Foundation Certificate
14 1 (0.18%) BPSS Clearance
Quality Assurance & Compliance
1 42 (7.41%) SLA
2 7 (1.23%) Disclosure Scotland
2 7 (1.23%) PMO
3 4 (0.71%) Sarbanes-Oxley
4 3 (0.53%) Dodd-Frank
5 2 (0.35%) QA
6 1 (0.18%) GMP
6 1 (0.18%) GxP
6 1 (0.18%) ISO 9001
6 1 (0.18%) PCI DSS
System Software
1 281 (49.56%) Active Directory
2 26 (4.59%) VMware Infrastructure
3 19 (3.35%) Hyper-V
4 12 (2.12%) Virtual Desktop
5 9 (1.59%) vSphere
6 8 (1.41%) XenApp
7 7 (1.23%) VMware ESXi
7 7 (1.23%) XenDesktop
8 6 (1.06%) Virtual Machines
9 5 (0.88%) Terminal Services
10 2 (0.35%) VMware Server
11 1 (0.18%) BitLocker
11 1 (0.18%) ISA Server
11 1 (0.18%) VMware Workstation
Systems Management
1 40 (7.05%) SCCM
2 5 (0.88%) Tivoli
2 5 (0.88%) Tivoli Storage Manager
2 5 (0.88%) WSUS
3 4 (0.71%) Unicenter
4 3 (0.53%) AirWatch
4 3 (0.53%) Dollar Universe
4 3 (0.53%) NetBackup
4 3 (0.53%) SCOM
5 2 (0.35%) Backup Exec
5 2 (0.35%) DameWare
5 2 (0.35%) Host Intrusion Detection System
5 2 (0.35%) Jamf Pro
5 2 (0.35%) McAfee ePO
5 2 (0.35%) Symantec Endpoint Protection
5 2 (0.35%) Systems Management Server (SMS)
6 1 (0.18%) Cisco CME
6 1 (0.18%) HP Data Protector
6 1 (0.18%) Norton AntiVirus
6 1 (0.18%) ServiceCenter
Vendors
1 227 (40.04%) Microsoft
2 59 (10.41%) Apple
3 58 (10.23%) VMware
4 49 (8.64%) Citrix
5 46 (8.11%) HP
6 44 (7.76%) Cisco
7 23 (4.06%) Dell
7 23 (4.06%) Google
8 14 (2.47%) Toshiba
9 13 (2.29%) Oracle
10 11 (1.94%) Lotus
10 11 (1.94%) ServiceNow
11 10 (1.76%) Sophos
12 9 (1.59%) SAP
13 8 (1.41%) Adobe
13 8 (1.41%) Remedy
14 7 (1.23%) Bloomberg
14 7 (1.23%) Fortinet
14 7 (1.23%) McAfee
14 7 (1.23%) Reuters
London
Ashdown IT
Rate: £130 per day
Posted: 3 hours ago
Glasgow, Lanarkshire
Harvey Nash plc
Posted: 4 hours ago
Stockport, Cheshire
Itecco
Rate: £80 - £100 per day
Posted: 4 hours ago
Stockport, Cheshire
Adria Solutions Ltd
Posted: 2 hours ago
City, London
Verticality Ltd
Rate: £140 - £150 per day
Posted: Yesterday
Hemel Hempstead, Hertfordshire
Lorien Resourcing
Rate: £89.97 per annum
Posted: Yesterday
Kingston Upon Thames, Surrey
Ashdown IT
Rate: From £15 to £19 per hour Up to £19 per hour dependent on experience
Posted: 3 days ago
Lincoln, Lincolnshire
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £450.00 per day
Posted: Yesterday
Berkshire
Roc Search
Posted: 6 days ago
Norwich, Norfolk
onezeero.
Rate: £100 - £120 per day
Posted: 3 days ago
Glasgow, Lanarkshire
Harvey Nash plc
Posted: 6 days ago
City, London
Streamline Connections
Rate: £420 - £475 per day
Posted: 3 days ago