IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £190, according to job vacancies posted in the 6 months leading up to 30 March 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
30 Mar 2026
Same period 2025 Same period 2024
Rank 157 295 191
Rank change year-on-year +138 -104 +40
Contract jobs requiring an IT Support 773 243 536
As % of all contract jobs in the UK 1.74% 0.83% 1.21%
As % of the Job Titles category 1.89% 0.89% 1.30%
Number of daily rates quoted 375 153 339
10th Percentile £146 £150 £127
25th Percentile £163 £180 £150
Median daily rate (50th Percentile) £190 £213 £200
Median % change year-on-year -10.59% +6.25% +8.11%
75th Percentile £219 £255 £238
90th Percentile £288 £360 £301
UK excluding London median daily rate £188 £200 £190
% change year-on-year -6.25% +5.26% +8.57%
Number of hourly rates quoted 180 41 115
10th Percentile £12.71 £16.75 £10.95
25th Percentile £15.79 £18.13 £12.00
Median hourly rate £18.97 £22.00 £15.42
Median % change year-on-year -13.77% +42.67% -16.65%
75th Percentile £21.03 £28.00 £22.00
90th Percentile £23.75 £35.89 £25.00
UK excluding London median hourly rate £18.50 £20.02 £13.60
% change year-on-year -7.57% +47.17% -24.78%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,867 27,187 41,091
% of contract IT jobs with a recognized job title 92.04% 92.82% 92.84%
Number of daily rates quoted 25,444 17,883 26,923
10th Percentile £313 £300 £275
25th Percentile £413 £406 £408
Median daily rate (50th Percentile) £500 £520 £525
Median % change year-on-year -3.85% -0.95% -3.67%
75th Percentile £613 £630 £638
90th Percentile £725 £738 £738
UK excluding London median daily rate £485 £475 £488
% change year-on-year +2.11% -2.56% -2.50%
Number of hourly rates quoted 2,559 948 2,529
10th Percentile £15.00 £15.08 £12.86
25th Percentile £19.52 £20.99 £16.25
Median hourly rate £38.63 £32.50 £32.90
Median % change year-on-year +18.86% -1.20% -24.60%
75th Percentile £65.00 £64.50 £60.00
90th Percentile £77.50 £76.53 £71.75
UK excluding London median hourly rate £40.00 £32.25 £32.90
% change year-on-year +24.03% -1.96% -20.57%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 30 March 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 30 March 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 30 March 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +128 691 £195 -11.36% 331
UK excluding London +93 609 £188 -6.25% 347
North of England +42 166 £175 -12.50% 57
London +24 149 £200 -13.04% 39
East of England +52 134 £203 +12.50% 46
South East +25 120 £200 -22.33% 106
North West +23 87 £175 -12.50% 35
Midlands -23 75 £188 +20.97% 59
Work from Home +2 71 £190 -15.56% 51
Yorkshire -19 55 £190 -9.52% 20
Scotland +43 46 £213 +11.84% 26
East Midlands -3 46 £200 +20.91% 32
South West -14 45 £160 -22.89% 49
West Midlands -45 28 £175 +16.67% 27
North East +11 24 £123 - 6
Wales -1 21 £160 -22.89% 8
Northern Ireland -5 2 - - 3

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 30 March 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 392 (50.71%) Windows
2 374 (48.38%) Microsoft
3 337 (43.60%) Microsoft 365
4 261 (33.76%) Active Directory
4 261 (33.76%) Customer Service
5 147 (19.02%) Windows 10
6 121 (15.65%) ITIL
6 121 (15.65%) Problem-Solving
7 93 (12.03%) ServiceNow
8 88 (11.38%) Security Cleared
9 84 (10.87%) Azure
9 84 (10.87%) Wi-Fi
10 83 (10.74%) SC Cleared
11 79 (10.22%) Microsoft Office
12 76 (9.83%) SLA
13 72 (9.31%) Microsoft Intune
14 68 (8.80%) Android
14 68 (8.80%) Time Management
15 66 (8.54%) Entra ID
16 65 (8.41%) Asset Management
17 62 (8.02%) ITSM
18 52 (6.73%) SharePoint
19 48 (6.21%) VPN
20 47 (6.08%) JIRA
20 47 (6.08%) Mac OS
21 46 (5.95%) Degree
22 45 (5.82%) LAN
23 43 (5.56%) Dell
23 43 (5.56%) DNS
24 42 (5.43%) DHCP

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 52 (6.73%) SharePoint
2 38 (4.92%) Microsoft Exchange
3 3 (0.39%) Confluence
4 1 (0.13%) HCL Notes
Applications
1 79 (10.22%) Microsoft Office
2 35 (4.53%) Spreadsheet
3 19 (2.46%) Microsoft Excel
4 5 (0.65%) Microsoft PowerPoint
5 1 (0.13%) Microsoft Project
Business Applications
1 10 (1.29%) Remedy ITSM
2 2 (0.26%) NetSuite
3 1 (0.13%) assyst
3 1 (0.13%) SystmOne
Cloud Services
1 337 (43.60%) Microsoft 365
2 84 (10.87%) Azure
3 66 (8.54%) Entra ID
4 31 (4.01%) Google Workspace
5 24 (3.10%) OneDrive
6 20 (2.59%) Azure DevOps
7 11 (1.42%) SaaS
8 3 (0.39%) Power Platform
9 2 (0.26%) PaaS
9 2 (0.26%) PowerApps
9 2 (0.26%) Slack
10 1 (0.13%) Adobe Creative Cloud
10 1 (0.13%) Amazon EC2
10 1 (0.13%) Amazon S3
10 1 (0.13%) AWS
10 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 84 (10.87%) Wi-Fi
2 48 (6.21%) VPN
3 45 (5.82%) LAN
4 43 (5.56%) DNS
5 42 (5.43%) DHCP
6 30 (3.88%) Wireless
7 29 (3.75%) Firewall
8 25 (3.23%) WAN
9 22 (2.85%) TCP/IP
10 15 (1.94%) Network Security
11 13 (1.68%) SAN
11 13 (1.68%) VLAN
12 12 (1.55%) Skype
13 11 (1.42%) Cisco IOS
14 9 (1.16%) VoIP
15 8 (1.03%) Internet
16 7 (0.91%) Remote Desktop
17 6 (0.78%) WLAN
18 3 (0.39%) DMZ
18 3 (0.39%) Unified Communications
Database & Business Intelligence
1 4 (0.52%) Oracle Database
1 4 (0.52%) SQL Server
2 1 (0.13%) Electronic Patient Records
2 1 (0.13%) Tableau
Development Applications
1 47 (6.08%) JIRA
2 3 (0.39%) Chocolatey
2 3 (0.39%) Git
3 1 (0.13%) Hudson
3 1 (0.13%) Tricentis qTest
General
1 376 (48.64%) Social Skills
2 66 (8.54%) Manufacturing
3 62 (8.02%) Finance
4 57 (7.37%) Organisational Skills
5 44 (5.69%) Public Sector
6 36 (4.66%) Analytical Skills
7 33 (4.27%) Telecoms
8 28 (3.62%) Marketing
9 27 (3.49%) Electronics
10 19 (2.46%) Banking
11 18 (2.33%) Inclusion and Diversity
12 10 (1.29%) Law
13 9 (1.16%) Documentation Skills
14 7 (0.91%) Pharmaceutical
15 6 (0.78%) Front Office
16 5 (0.65%) Legal
17 4 (0.52%) Investment Banking
18 3 (0.39%) Aerospace
18 3 (0.39%) Billing
19 2 (0.26%) Publishing
Libraries, Frameworks & Software Standards
1 6 (0.78%) X-Windows
2 4 (0.52%) .NET
2 4 (0.52%) .NET Core
2 4 (0.52%) .NET Framework
2 4 (0.52%) CSS
2 4 (0.52%) HTML
2 4 (0.52%) React
3 2 (0.26%) Microsoft Graph
3 2 (0.26%) Middleware
3 2 (0.26%) Web Services
Miscellaneous
1 75 (9.70%) Onboarding
2 30 (3.88%) Data Centre
3 28 (3.62%) Driving Licence
4 23 (2.98%) Self-Motivation
5 21 (2.72%) Enterprise Software
6 11 (1.42%) Analytical Mindset
6 11 (1.42%) Virtual Team
7 10 (1.29%) Management Information System
7 10 (1.29%) Smartphone
7 10 (1.29%) Video Conferencing
8 9 (1.16%) NHS
9 8 (1.03%) iPhone
9 8 (1.03%) Legacy Systems
9 8 (1.03%) Mobile App
10 5 (0.65%) Life Science
11 4 (0.52%) Greenfield Project
12 3 (0.39%) Educational Technology
13 2 (0.26%) Housing Association
13 2 (0.26%) IoT
13 2 (0.26%) iPad
Operating Systems
1 392 (50.71%) Windows
2 147 (19.02%) Windows 10
3 68 (8.80%) Android
4 47 (6.08%) Mac OS
5 40 (5.17%) Apple iOS
6 33 (4.27%) Windows Server
7 28 (3.62%) Linux
8 7 (0.91%) Mac OS X
8 7 (0.91%) Windows 7
9 6 (0.78%) Windows Server 2016
10 4 (0.52%) Windows 8
10 4 (0.52%) Windows Server 2019
11 2 (0.26%) Windows Server 2003
11 2 (0.26%) Windows Server 2012
12 1 (0.13%) Windows Server 2008
Processes & Methodologies
1 261 (33.76%) Customer Service
2 121 (15.65%) ITIL
2 121 (15.65%) Problem-Solving
3 68 (8.80%) Time Management
4 65 (8.41%) Asset Management
5 62 (8.02%) ITSM
6 37 (4.79%) User Experience
7 36 (4.66%) Service Management
8 35 (4.53%) Service Delivery
9 31 (4.01%) Cybersecurity
10 30 (3.88%) Migration
11 29 (3.75%) Business Intelligence
11 29 (3.75%) Continuous Improvement
12 27 (3.49%) Change Management
12 27 (3.49%) Digital Marketing
12 27 (3.49%) Programme Management
13 26 (3.36%) Problem Management
14 22 (2.85%) Process Improvement
15 21 (2.72%) DevOps
16 20 (2.59%) Logistics
Programming Languages
1 23 (2.98%) PowerShell
2 20 (2.59%) C#
3 18 (2.33%) SQL
4 6 (0.78%) Python
5 4 (0.52%) TypeScript
Qualifications
1 88 (11.38%) Security Cleared
2 83 (10.74%) SC Cleared
3 46 (5.95%) Degree
4 28 (3.62%) A+ Certification
5 24 (3.10%) Microsoft Certification
6 16 (2.07%) Network+ Certification
7 14 (1.81%) CCNA
7 14 (1.81%) Cisco Certification
8 13 (1.68%) MCSE
9 10 (1.29%) Computer Science Degree
9 10 (1.29%) ITIL Certification
10 9 (1.16%) DV Cleared
11 5 (0.65%) HND
12 4 (0.52%) HNC
13 2 (0.26%) DBS Check
13 2 (0.26%) Microsoft Certified Professional
14 1 (0.13%) ITIL Foundation Certificate
14 1 (0.13%) PMI Certification
14 1 (0.13%) PMP
Quality Assurance & Compliance
1 76 (9.83%) SLA
2 6 (0.78%) Cyber Essentials
2 6 (0.78%) PMO
3 2 (0.26%) ISO/IEC 27001
4 1 (0.13%) Actionable Recommendations
4 1 (0.13%) GDPR
System Software
1 261 (33.76%) Active Directory
2 11 (1.42%) VMware Infrastructure
3 9 (1.16%) Hyper-V
4 4 (0.52%) Virtual Machines
5 2 (0.26%) Virtual Desktop
5 2 (0.26%) vSphere
6 1 (0.13%) Firmware
6 1 (0.13%) VMware Workstation
Systems Management
1 72 (9.31%) Microsoft Intune
2 37 (4.79%) SCCM
3 19 (2.46%) Jamf Pro
4 9 (1.16%) ServiceCenter
5 3 (0.39%) Active Directory Federation Services
5 3 (0.39%) WSUS
6 2 (0.26%) PaperCut
7 1 (0.13%) FortiGate
7 1 (0.13%) Single Sign-On
Vendors
1 374 (48.38%) Microsoft
2 93 (12.03%) ServiceNow
3 43 (5.56%) Dell
4 41 (5.30%) Cisco
5 39 (5.05%) Apple
6 38 (4.92%) HP
7 29 (3.75%) SAP
8 20 (2.59%) Google
9 17 (2.20%) VMware
10 10 (1.29%) Autodesk
10 10 (1.29%) Remedy
11 8 (1.03%) Avaya
11 8 (1.03%) Meraki
11 8 (1.03%) Mitel
12 7 (0.91%) Citrix
12 7 (0.91%) SOTI
13 5 (0.65%) Bloomberg
13 5 (0.65%) Oracle
14 4 (0.52%) Barracuda Networks
14 4 (0.52%) Palo Alto