The median contractor rate for an IT Support was £155 per day in advertised job vacancies during the 3 months to 27 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 368 347 321
Rank change year-on-year -21 -26  
Contract jobs requiring an IT Support 256 337 370
As % of all contract IT jobs advertised in the UK 0.54% 0.62% 0.67%
As % of the Job Titles category 0.57% 0.66% 0.71%
Number of daily rates quoted 128 157 147
Median daily rate £155 £165 £165
Median daily rate % change year-on-year -6.06% -  
90% offered a daily rate of more than £110 £105 £105
10% offered a daily rate of more than £300 £351 £300
UK excluding London median daily rate £135 £150 £158
% change year-on-year -10.00% -4.76%  
Number of hourly rates quoted 56 86 111
Median hourly rate £15.25 £14.00 £13.87
Median hourly rate % change year-on-year +8.92% +0.93%  
90% offered a hourly rate of more than £11.58 £9.75 £10.00
10% offered a hourly rate of more than £23.00 £22.50 £21.00
UK excluding London median hourly rate £14.14 £14.00 £13.87
% change year-on-year +0.98% +0.93%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 44656 51218 52310
As % of all contract IT job vacancies advertised in the UK 94.78% 94.87% 94.84%
Number of daily rates quoted 28833 33387 32903
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £568
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1389 1533 1989
Median hourly rate £18.10 £17.50 £16.50
Median hourly rate % change year-on-year +3.42% +6.06%  
90% offered a hourly rate of more than £11.44 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.50 £16.14
% change year-on-year - +8.42%  

IT Support
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support in the job title.

Job vacancy trend for IT Support in the UK

IT Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support.

Contractor daily rate trend for IT Support in the UK

IT Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing IT Support over the 3 months to 27 June 2017.

Contractor daily rate histogram for IT Support in the UK

IT Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support.

Contractor hourly rate trend for IT Support in the UK

IT Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing IT Support over the 3 months to 27 June 2017.

Contractor hourly rate histogram for IT Support in the UK

IT Support
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -36 226 £163 -4.41% 224
London -22 89 £200 +9.58% 54
South East -2 46 £145 -27.50% 60
City of London +9 26 £213 -6.07% 12
Scotland +37 22 £115 -2.12% 8
East of England -13 22 £143 -8.06% 25
South West +5 18 £225 +66.66% 17
West Midlands +21 15 £115 +1.09% 18
North West +10 14 £168 -20.23% 25
East Midlands -4 13 £150 -34.78% 5
Oxfordshire -5 11 £145 -58.57% 5
Coventry +22 10 £123 -44.94% 2
Glasgow +11 10 £120 -60.00% 3
Hampshire +8 10 £175 -5.40% 18
Berkshire +18 9 £130 -10.34% 11
Oxford +5 8 £158 - 1
Hertfordshire -7 8 £130 -31.57% 8
Edinburgh +21 7 £103 -10.86% 5
Manchester +15 7 £105 -12.50% 13
Surrey +5 7 £163 -36.27% 7
Yorkshire +22 6 £156 +73.61% 16
Buckinghamshire -11 6 £125 -9.09% 12
Southampton +5 5 £115 +27.77% 6
Exeter +3 5 - -
Devon +1 5 - -
Leicestershire -5 5 £125 - 1
Essex -15 5 £130 - 5
Warwick +9 4 £125 - 1
Warwickshire +2 4 £125 -20.00% 3
Bristol +1 4 £275 - 4

IT Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 27 June 2017, IT Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support in the job title.

1 369 (65.89%) Windows
2 264 (47.14%) Active Directory
3 220 (39.29%) Microsoft
4 192 (34.29%) Windows 7
5 181 (32.32%) Microsoft Office
6 112 (20.00%) ITIL
7 91 (16.25%) Windows Server
8 85 (15.18%) Windows 10
9 77 (13.75%) Office 365
9 77 (13.75%) Finance
10 65 (11.61%) MS Exchange
11 61 (10.89%) VPN
12 55 (9.82%) VMware
13 52 (9.29%) Apple
13 52 (9.29%) LAN
14 50 (8.93%) WAN
14 50 (8.93%) Cisco
15 49 (8.75%) Windows Server 2008
16 48 (8.57%) Windows 8
17 47 (8.39%) Android
18 46 (8.21%) SCCM
18 46 (8.21%) Incident Management
19 45 (8.04%) HP
20 44 (7.86%) SLA
21 43 (7.68%) DNS
22 42 (7.50%) Windows Server 2012
23 40 (7.14%) Citrix
23 40 (7.14%) SharePoint
24 39 (6.96%) DHCP
25 37 (6.61%) Smartphone

IT Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 65 (11.61%) MS Exchange
2 40 (7.14%) SharePoint
3 24 (4.29%) Exchange Server 2010
4 20 (3.57%) Skype for Business
5 15 (2.68%) IIS
6 13 (2.32%) Exchange Server 2007
7 10 (1.79%) Exchange Server 2013
8 8 (1.43%) Blackberry Enterprise Server
8 8 (1.43%) Exchange Server 2003
8 8 (1.43%) IBM Notes
9 5 (0.89%) SharePoint 2013
10 4 (0.71%) Apache
11 2 (0.36%) CMS
11 2 (0.36%) SharePoint 2010
11 2 (0.36%) WebSphere
12 1 (0.18%) Apache Solr
12 1 (0.18%) Confluence
12 1 (0.18%) Moodle
12 1 (0.18%) Oracle Workflow
12 1 (0.18%) Umbraco
Applications
1 181 (32.32%) Microsoft Office
2 28 (5.00%) Microsoft Excel
3 17 (3.04%) Microsoft PowerPoint
4 9 (1.61%) Spreadsheet
5 5 (0.89%) MS Visio
6 4 (0.71%) InfoPath
7 2 (0.36%) Photoshop
8 1 (0.18%) Acrobat
8 1 (0.18%) Adobe Creative Suite
8 1 (0.18%) CINEMA 4D
Business Applications
1 5 (0.89%) Dynamics NAV
2 4 (0.71%) Pegasus Opera
3 3 (0.54%) Dynamics CRM
3 3 (0.54%) Teamcenter
3 3 (0.54%) thinkFolio
4 2 (0.36%) assyst
4 2 (0.36%) Dynamics GP
5 1 (0.18%) Adobe Campaign
5 1 (0.18%) Eikon
5 1 (0.18%) Northgate Housing
5 1 (0.18%) Remedy ITSM
5 1 (0.18%) Sage 1000
5 1 (0.18%) SAP Business One
5 1 (0.18%) SAP Oil and Gas
Cloud Services
1 77 (13.75%) Office 365
2 6 (1.07%) G Suite
3 5 (0.89%) Microsoft Azure
4 3 (0.54%) OneDrive
5 2 (0.36%) Amazon AWS
5 2 (0.36%) Google Drive
6 1 (0.18%) Adobe Creative Cloud
6 1 (0.18%) Akamai
6 1 (0.18%) SaaS
6 1 (0.18%) Yammer
Communications & Networking
1 61 (10.89%) VPN
2 52 (9.29%) LAN
3 50 (8.93%) WAN
4 43 (7.68%) DNS
5 39 (6.96%) DHCP
6 36 (6.43%) TCP/IP
7 35 (6.25%) Firewall
8 27 (4.82%) VoIP
8 27 (4.82%) Wireless
9 23 (4.11%) Wi-Fi
10 22 (3.93%) Internet
11 18 (3.21%) SAN
12 16 (2.86%) Skype
13 9 (1.61%) Network Security
14 7 (1.25%) iSCSI
14 7 (1.25%) PBX
15 6 (1.07%) BGP
15 6 (1.07%) OSPF
15 6 (1.07%) Structured Cabling
15 6 (1.07%) VXLAN
Database & Business Intelligence
1 24 (4.29%) SQL Server
2 6 (1.07%) Relational Database
2 6 (1.07%) SQL Server 2012
3 5 (0.89%) Crystal Reports
3 5 (0.89%) Oracle Reports
3 5 (0.89%) SQL Server 2008
4 4 (0.71%) SQL Server 2005
5 3 (0.54%) MS Access
5 3 (0.54%) MySQL
6 1 (0.18%) Data Warehouse
6 1 (0.18%) Electronic Patient Records
6 1 (0.18%) Essbase
6 1 (0.18%) FileMaker
6 1 (0.18%) PostgreSQL
6 1 (0.18%) SQL Server Reporting Services
Development Applications
1 10 (1.79%) JIRA
2 4 (0.71%) Team Foundation Server
3 3 (0.54%) Jenkins
3 3 (0.54%) Visual Studio
4 2 (0.36%) Eclipse
General
1 77 (13.75%) Finance
2 13 (2.32%) Retail
2 13 (2.32%) Telecoms
3 12 (2.14%) Banking
4 9 (1.61%) Front Office
5 8 (1.43%) Advertising
6 7 (1.25%) Law
6 7 (1.25%) Legal
7 5 (0.89%) Manufacturing
7 5 (0.89%) Pharmaceutical
8 4 (0.71%) Electronics
9 3 (0.54%) Marketing
10 2 (0.36%) Automotive
10 2 (0.36%) French Language
10 2 (0.36%) Games
10 2 (0.36%) Local Government
10 2 (0.36%) Spanish Language
11 1 (0.18%) Back Office
11 1 (0.18%) German Language
11 1 (0.18%) Publishing
Libraries, Frameworks & Software Standards
1 4 (0.71%) .NET
1 4 (0.71%) Web Services
2 2 (0.36%) HTML
2 2 (0.36%) WAP
3 1 (0.18%) ASP.NET
3 1 (0.18%) ASP.NET MVC
3 1 (0.18%) ASP.NET MVC 4
3 1 (0.18%) COM
3 1 (0.18%) IBM Integration Bus
3 1 (0.18%) J2EE
3 1 (0.18%) Software Packaging
3 1 (0.18%) WebSphere MQ
3 1 (0.18%) XML
Miscellaneous
1 37 (6.61%) Analytical Skills
1 37 (6.61%) Smartphone
2 22 (3.93%) Blackberry
2 22 (3.93%) Video Conferencing
3 18 (3.21%) iPhone
4 17 (3.04%) Data Centre
4 17 (3.04%) Driving Licence
5 16 (2.86%) RSA SecurID
6 14 (2.50%) iPad
7 8 (1.43%) Fat Client
7 8 (1.43%) NHS
7 8 (1.43%) Thin Client
8 7 (1.25%) Management Information System
9 6 (1.07%) CMDB
9 6 (1.07%) Equities
9 6 (1.07%) Linux Command Line
10 5 (0.89%) Computer Science
10 5 (0.89%) HTC Vive
11 4 (0.71%) Handset
11 4 (0.71%) Replication
Operating Systems
1 369 (65.89%) Windows
2 192 (34.29%) Windows 7
3 91 (16.25%) Windows Server
4 85 (15.18%) Windows 10
5 49 (8.75%) Windows Server 2008
6 48 (8.57%) Windows 8
7 47 (8.39%) Android
8 42 (7.50%) Windows Server 2012
9 36 (6.43%) Windows XP
10 32 (5.71%) Linux
11 30 (5.36%) Windows Server 2003
12 26 (4.64%) Apple iOS
13 20 (3.57%) Mac OS X
14 16 (2.86%) Unix
15 12 (2.14%) Mac OS
16 5 (0.89%) Windows 2000
17 4 (0.71%) CentOS
17 4 (0.71%) SUSE
17 4 (0.71%) Ubuntu
18 2 (0.36%) Red Hat Enterprise Linux
Processes & Methodologies
1 112 (20.00%) ITIL
2 46 (8.21%) Incident Management
3 29 (5.18%) Service Management
4 28 (5.00%) Migration
5 26 (4.64%) Change Management
5 26 (4.64%) ITSM
6 19 (3.39%) Break/Fix
7 18 (3.21%) Service Delivery
8 15 (2.68%) Time Management
9 13 (2.32%) Asset Management
10 12 (2.14%) Coaching
10 12 (2.14%) Problem Management
10 12 (2.14%) Project Management
11 9 (1.61%) CRM
11 9 (1.61%) Disaster Recovery
11 9 (1.61%) Investment Management
11 9 (1.61%) Network Management
11 9 (1.61%) Stakeholder Management
12 8 (1.43%) DNA
12 8 (1.43%) ERP
Programming Languages
1 34 (6.07%) SQL
2 9 (1.61%) C#
2 9 (1.61%) PowerShell
3 8 (1.43%) Perl
3 8 (1.43%) Shell Script
3 8 (1.43%) VB
4 7 (1.25%) C
4 7 (1.25%) Java
4 7 (1.25%) PHP
5 6 (1.07%) VBScript
6 3 (0.54%) Python
7 2 (0.36%) JavaScript
8 1 (0.18%) C++
8 1 (0.18%) COBOL
8 1 (0.18%) PL/SQL
8 1 (0.18%) VBA
Qualifications
1 31 (5.54%) Microsoft Certification
2 30 (5.36%) Security Cleared
3 22 (3.93%) SC Cleared
4 19 (3.39%) Degree
5 14 (2.50%) ITIL Certification
6 12 (2.14%) CCNA
6 12 (2.14%) Cisco Certification
7 9 (1.61%) DBS Check
7 9 (1.61%) MCP
7 9 (1.61%) MCSE
8 8 (1.43%) CCNP
9 6 (1.07%) ITIL Foundation Certificate
10 5 (0.89%) A+ Certification
10 5 (0.89%) MCDST
10 5 (0.89%) MCTS
11 4 (0.71%) CTC Cleared
11 4 (0.71%) MCITP
11 4 (0.71%) MCSA
12 3 (0.54%) DV Cleared
12 3 (0.54%) ECDL
Quality Assurance & Compliance
1 44 (7.86%) SLA
2 9 (1.61%) Disclosure Scotland
3 7 (1.25%) PMO
4 6 (1.07%) Sarbanes-Oxley
5 3 (0.54%) Dodd-Frank
6 2 (0.36%) ISO/IEC 27001
6 2 (0.36%) QA
7 1 (0.18%) GMP
7 1 (0.18%) GxP
7 1 (0.18%) PCI DSS
System Software
1 264 (47.14%) Active Directory
2 25 (4.46%) VMware Infrastructure
3 19 (3.39%) Hyper-V
4 10 (1.79%) vSphere
5 8 (1.43%) Virtual Desktop
5 8 (1.43%) VMware ESXi
6 7 (1.25%) XenApp
7 6 (1.07%) Virtual Machines
7 6 (1.07%) XenDesktop
8 3 (0.54%) Terminal Services
9 2 (0.36%) VMware Server
10 1 (0.18%) BitLocker
10 1 (0.18%) ISA Server
10 1 (0.18%) VMware Workstation
Systems Management
1 46 (8.21%) SCCM
2 7 (1.25%) WSUS
3 5 (0.89%) Tivoli
3 5 (0.89%) Tivoli Storage Manager
4 4 (0.71%) Jamf Pro
5 3 (0.54%) AirWatch
5 3 (0.54%) Dollar Universe
5 3 (0.54%) McAfee ePO
5 3 (0.54%) NetBackup
5 3 (0.54%) SCOM
5 3 (0.54%) Systems Management Server (SMS)
5 3 (0.54%) Unicenter
6 2 (0.36%) Backup Exec
6 2 (0.36%) DameWare
6 2 (0.36%) Host Intrusion Detection System
7 1 (0.18%) Cisco CME
7 1 (0.18%) Microsoft Clustering
7 1 (0.18%) Microsoft Data Protection Manager
7 1 (0.18%) SCOrch
7 1 (0.18%) vCenter Server
Vendors
1 220 (39.29%) Microsoft
2 55 (9.82%) VMware
3 52 (9.29%) Apple
4 50 (8.93%) Cisco
5 45 (8.04%) HP
6 40 (7.14%) Citrix
7 21 (3.75%) Dell
8 20 (3.57%) Google
9 14 (2.50%) Toshiba
10 12 (2.14%) ServiceNow
11 11 (1.96%) Oracle
11 11 (1.96%) SAP
12 9 (1.61%) McAfee
12 9 (1.61%) Sophos
13 8 (1.43%) Lotus
14 7 (1.25%) Adobe
14 7 (1.25%) Fortinet
14 7 (1.25%) IBM
14 7 (1.25%) Remedy
14 7 (1.25%) SolarWinds
Guildford, Surrey
Ashdown IT
Rate: £175 - £200 per day
Posted: 5 hours ago
Central London / West End
Eligo Recruitment Ltd
Rate: £28000 - £30000 per annum + great benefits
Posted: 4 hours ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Rate: £9.50 per hour
Posted: 6 days ago
City, London
Comtecs
Rate: £180 - £200 Per Day to £200 p/day
Posted: 4 days ago
London
Square One Resources
Rate: £130 per day
Posted: 4 days ago
Doncaster, South Yorkshire
Premier IT
Posted: 5 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 - £12.00 per hour
Posted: 6 days ago
Edinburgh, Midlothian
Sanderson
Posted: 3 days ago
Edinburgh, Midlothian
Sanderson
Posted: 6 days ago
Wimborne, Dorset
AMS contingency
Rate: Negotiable
Posted: 20 days ago
Basingstoke, Hampshire
Hydrogen Group
Rate: £375.00 - £485.00 per annum
Posted: 6 days ago
London
St Francis Xavier Sixth Form College
Posted: Yesterday