IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 17 July 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
17 Jul 2026
Same period 2025 Same period 2024
Rank 184 198 215
Rank change year-on-year +14 +17 +15
Contract jobs requiring an IT Support 762 434 478
As % of all contract jobs in the UK 1.45% 1.33% 1.13%
As % of the Job Titles category 1.56% 1.46% 1.22%
Number of daily rates quoted 339 210 295
10th Percentile £146 £140 £125
25th Percentile £163 £159 £149
Median daily rate (50th Percentile) £200 £200 £190
Median % change year-on-year - +5.26% -2.56%
75th Percentile £245 £273 £238
90th Percentile £373 £402 £325
UK excluding London median daily rate £190 £190 £180
% change year-on-year - +5.56% -4.00%
Number of hourly rates quoted 189 94 99
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.81 £15.50 £12.00
Median hourly rate £18.50 £19.73 £16.50
Median % change year-on-year -6.23% +19.58% -15.38%
75th Percentile £20.69 £23.00 £23.03
90th Percentile £25.20 £29.40 £25.00
UK excluding London median hourly rate £18.25 £18.26 £14.36
% change year-on-year -0.03% +27.12% -20.58%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 48,733 29,823 39,253
% of contract IT jobs with a recognized job title 92.54% 91.69% 93.02%
Number of daily rates quoted 29,478 18,993 25,331
10th Percentile £325 £287 £288
25th Percentile £420 £400 £410
Median daily rate (50th Percentile) £525 £500 £525
Median % change year-on-year +5.00% -4.76% -2.33%
75th Percentile £625 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £495
% change year-on-year +5.26% -4.04% -1.00%
Number of hourly rates quoted 3,268 1,412 2,586
10th Percentile £15.92 £13.75 £13.25
25th Percentile £21.25 £17.30 £17.50
Median hourly rate £44.50 £25.31 £40.00
Median % change year-on-year +75.82% -36.73% -5.88%
75th Percentile £67.84 £55.00 £63.75
90th Percentile £80.02 £73.75 £74.00
UK excluding London median hourly rate £45.00 £25.15 £40.33
% change year-on-year +78.93% -37.63% +5.15%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 17 July 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 17 July 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 17 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +16 668 £200 - 234
UK excluding London +5 588 £190 - 238
London -33 160 £213 -7.61% 44
South East +4 150 £210 -1.87% 63
East of England +31 119 £200 +16.96% 24
North of England -50 108 £181 -3.33% 54
Work from Home -16 100 £244 +2.63% 45
Midlands -21 75 £188 +17.19% 44
North West -24 67 £188 -3.85% 25
South West -31 53 £165 -25.00% 36
Scotland +20 51 £178 +8.40% 17
Yorkshire -37 39 £148 -1.67% 25
East Midlands +5 38 £200 +14.29% 17
West Midlands -44 36 £185 +15.63% 27
Wales -7 21 £200 +5.26% 6
Northern Ireland -7 11 - - 3
North East -40 2 £125 - 6

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 17 July 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 399 (52.36%) Windows
2 389 (51.05%) Microsoft
3 350 (45.93%) Microsoft 365
4 282 (37.01%) Active Directory
5 257 (33.73%) Customer Service
6 184 (24.15%) Problem-Solving
7 172 (22.57%) ITIL
8 160 (21.00%) Windows 10
9 114 (14.96%) Azure
10 111 (14.57%) ServiceNow
11 107 (14.04%) Microsoft Intune
12 81 (10.63%) ITSM
13 79 (10.37%) SharePoint
14 78 (10.24%) Wi-Fi
15 76 (9.97%) Entra ID
16 72 (9.45%) VPN
17 67 (8.79%) JIRA
18 54 (7.09%) Degree
19 52 (6.82%) DNS
20 51 (6.69%) DHCP
20 51 (6.69%) Microsoft Office
21 49 (6.43%) Service Delivery
22 48 (6.30%) Microsoft Exchange
23 46 (6.04%) User Experience
24 45 (5.91%) SLA
25 43 (5.64%) Mac OS
26 42 (5.51%) Apple iOS
26 42 (5.51%) OneDrive
27 41 (5.38%) LAN
27 41 (5.38%) Security Cleared

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 79 (10.37%) SharePoint
2 48 (6.30%) Microsoft Exchange
3 10 (1.31%) HCL Notes
4 4 (0.52%) Confluence
5 1 (0.13%) CMS
Applications
1 51 (6.69%) Microsoft Office
2 17 (2.23%) Microsoft Excel
3 6 (0.79%) Microsoft PowerPoint
4 5 (0.66%) Spreadsheet
5 2 (0.26%) Chatbot
6 1 (0.13%) Acrobat
Business Applications
1 9 (1.18%) Remedy ITSM
2 2 (0.26%) NetSuite
3 1 (0.13%) HFM
Cloud Services
1 350 (45.93%) Microsoft 365
2 114 (14.96%) Azure
3 76 (9.97%) Entra ID
4 42 (5.51%) OneDrive
5 23 (3.02%) Azure DevOps
6 13 (1.71%) AWS
7 9 (1.18%) Google Workspace
7 9 (1.18%) SaaS
8 4 (0.52%) IaaS
9 3 (0.39%) Power Platform
9 3 (0.39%) PowerApps
10 2 (0.26%) Azure Sentinel
10 2 (0.26%) Mimecast
10 2 (0.26%) PaaS
10 2 (0.26%) Slack
11 1 (0.13%) Amazon EC2
11 1 (0.13%) Amazon S3
11 1 (0.13%) Nutanix
11 1 (0.13%) Power Automate
11 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 78 (10.24%) Wi-Fi
2 72 (9.45%) VPN
3 52 (6.82%) DNS
4 51 (6.69%) DHCP
5 41 (5.38%) LAN
6 38 (4.99%) TCP/IP
7 25 (3.28%) WAN
8 19 (2.49%) SAN
9 16 (2.10%) Firewall
10 13 (1.71%) VLAN
11 10 (1.31%) Internet
11 10 (1.31%) Wireless
12 9 (1.18%) WLAN
13 8 (1.05%) Remote Desktop
14 5 (0.66%) Network Security
14 5 (0.66%) VoIP
15 3 (0.39%) Skype
15 3 (0.39%) Unified Communications
16 2 (0.26%) NGFW
16 2 (0.26%) PSTN
Database & Business Intelligence
1 4 (0.52%) Oracle Database
1 4 (0.52%) SQL Server
2 1 (0.13%) Power BI
2 1 (0.13%) Tableau
Development Applications
1 67 (8.79%) JIRA
2 6 (0.79%) Git
3 1 (0.13%) Chocolatey
General
1 366 (48.03%) Social Skills
2 73 (9.58%) Analytical Skills
3 47 (6.17%) Finance
4 35 (4.59%) Manufacturing
5 32 (4.20%) Organisational Skills
6 22 (2.89%) Inclusion and Diversity
7 19 (2.49%) Public Sector
8 15 (1.97%) Banking
9 14 (1.84%) Law
10 11 (1.44%) Legal
11 10 (1.31%) Retail
12 9 (1.18%) Documentation Skills
12 9 (1.18%) Telecoms
13 8 (1.05%) Marketing
14 4 (0.52%) Back Office
15 3 (0.39%) Billing
15 3 (0.39%) Front Office
15 3 (0.39%) Local Government
16 1 (0.13%) Italian Language
16 1 (0.13%) Japanese Language
Libraries, Frameworks & Software Standards
1 9 (1.18%) CSS
2 6 (0.79%) X-Windows
3 4 (0.52%) .NET
3 4 (0.52%) .NET Core
3 4 (0.52%) .NET Framework
3 4 (0.52%) HTML
3 4 (0.52%) React
4 2 (0.26%) Microsoft Graph
5 1 (0.13%) Oracle Fusion
Miscellaneous
1 86 (11.29%) Onboarding
2 29 (3.81%) Data Centre
3 26 (3.41%) Driving Licence
4 20 (2.62%) Analytical Mindset
4 20 (2.62%) Self-Motivation
5 19 (2.49%) Video Conferencing
6 11 (1.44%) Enterprise Software
7 10 (1.31%) Blackberry
8 9 (1.18%) Virtual Team
9 8 (1.05%) iPhone
9 8 (1.05%) Operational Technology
10 7 (0.92%) iPad
11 5 (0.66%) CCTV
11 5 (0.66%) Legacy Systems
12 4 (0.52%) Greenfield Project
13 3 (0.39%) Educational Technology
13 3 (0.39%) Housing Association
13 3 (0.39%) IoT
13 3 (0.39%) Mobile App
13 3 (0.39%) Smartphone
Operating Systems
1 399 (52.36%) Windows
2 160 (21.00%) Windows 10
3 43 (5.64%) Mac OS
4 42 (5.51%) Apple iOS
5 24 (3.15%) Windows Server
6 22 (2.89%) Android
7 6 (0.79%) Mac OS X
7 6 (0.79%) Windows 7
8 5 (0.66%) Linux
9 2 (0.26%) Windows Server 2008
9 2 (0.26%) Windows Server 2016
10 1 (0.13%) Windows 8
10 1 (0.13%) Windows Server 2012
10 1 (0.13%) Windows Server 2019
Processes & Methodologies
1 257 (33.73%) Customer Service
2 184 (24.15%) Problem-Solving
3 172 (22.57%) ITIL
4 81 (10.63%) ITSM
5 49 (6.43%) Service Delivery
6 46 (6.04%) User Experience
7 37 (4.86%) Asset Management
8 34 (4.46%) Migration
9 33 (4.33%) Continuous Improvement
10 32 (4.20%) Time Management
11 27 (3.54%) Data Protection
12 26 (3.41%) Service Management
13 25 (3.28%) DevOps
14 24 (3.15%) Change Management
15 22 (2.89%) Computer Science
16 21 (2.76%) Incident Management
16 21 (2.76%) Problem Management
17 20 (2.62%) Break/Fix
18 19 (2.49%) Cybersecurity
19 18 (2.36%) Inventory Management
Programming Languages
1 27 (3.54%) PowerShell
2 24 (3.15%) SQL
3 23 (3.02%) C#
4 6 (0.79%) Python
5 4 (0.52%) TypeScript
Qualifications
1 54 (7.09%) Degree
2 41 (5.38%) Security Cleared
3 38 (4.99%) Microsoft Certification
4 34 (4.46%) SC Cleared
5 31 (4.07%) A+ Certification
6 29 (3.81%) Network+ Certification
7 20 (2.62%) Computer Science Degree
8 17 (2.23%) CCNA
8 17 (2.23%) Cisco Certification
9 16 (2.10%) MCSE
10 7 (0.92%) BPSS Clearance
11 6 (0.79%) DV Cleared
12 5 (0.66%) ITIL Certification
12 5 (0.66%) Microsoft Certified Professional
13 4 (0.52%) DBS Check
14 1 (0.13%) Azure Certification
14 1 (0.13%) MCSA
Quality Assurance & Compliance
1 45 (5.91%) SLA
2 8 (1.05%) ISO/IEC 27001
3 5 (0.66%) COBIT
4 3 (0.39%) GDPR
4 3 (0.39%) PMO
4 3 (0.39%) Sarbanes-Oxley
5 2 (0.26%) Cyber Essentials
6 1 (0.13%) Actionable Recommendations
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
6 1 (0.13%) PCI DSS
System Software
1 282 (37.01%) Active Directory
2 12 (1.57%) VMware Infrastructure
3 10 (1.31%) Hyper-V
4 3 (0.39%) Virtual Machines
5 2 (0.26%) vSphere
6 1 (0.13%) Virtual Desktop
Systems Management
1 107 (14.04%) Microsoft Intune
2 33 (4.33%) SCCM
3 21 (2.76%) Jamf Pro
4 5 (0.66%) ServiceCenter
5 4 (0.52%) Clonezilla
6 3 (0.39%) Active Directory Federation Services
7 2 (0.26%) PaperCut
7 2 (0.26%) Single Sign-On
8 1 (0.13%) AirWatch
8 1 (0.13%) Dell DRAC
8 1 (0.13%) Failover Clustering
8 1 (0.13%) Microsoft Clustering
8 1 (0.13%) vCenter Server
Vendors
1 389 (51.05%) Microsoft
2 111 (14.57%) ServiceNow
3 32 (4.20%) Apple
4 24 (3.15%) Dell
5 18 (2.36%) VMware
6 15 (1.97%) Meraki
7 12 (1.57%) Avaya
7 12 (1.57%) Mitel
8 11 (1.44%) HP
8 11 (1.44%) Remedy
9 10 (1.31%) Lotus
10 9 (1.18%) Google
11 8 (1.05%) Cisco
12 6 (0.79%) Citrix
12 6 (0.79%) Samsung
12 6 (0.79%) Siemens
13 5 (0.66%) Bomgar
13 5 (0.66%) Oracle
14 4 (0.52%) Palo Alto
14 4 (0.52%) Veeam