IT Support Contract Job Trends

IT Support
UK

The median IT Support daily rate in the UK is £200, according to job vacancies posted in the 6 months leading up to 17 June 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
17 Jun 2026
Same period 2025 Same period 2024
Rank 177 217 204
Rank change year-on-year +40 -13 +22
Contract jobs requiring an IT Support 746 374 492
As % of all contract jobs in the UK 1.48% 1.26% 1.13%
As % of the Job Titles category 1.61% 1.37% 1.21%
Number of daily rates quoted 316 180 309
10th Percentile £146 £138 £132
25th Percentile £163 £164 £151
Median daily rate (50th Percentile) £200 £213 £190
Median % change year-on-year -5.88% +11.84% -2.56%
75th Percentile £244 £278 £238
90th Percentile £394 £413 £325
UK excluding London median daily rate £190 £200 £185
% change year-on-year -5.00% +8.11% -1.33%
Number of hourly rates quoted 194 71 108
10th Percentile £13.12 £13.00 £10.95
25th Percentile £15.79 £16.02 £12.00
Median hourly rate £18.50 £18.51 £15.33
Median % change year-on-year -0.05% +20.78% -24.51%
75th Percentile £21.25 £23.50 £22.48
90th Percentile £24.06 £35.34 £25.00
UK excluding London median hourly rate £18.50 £18.31 £13.60
% change year-on-year +1.07% +34.60% -30.26%

All Contract IT Job Roles
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 46,477 27,381 40,501
% of contract IT jobs with a recognized job title 92.36% 92.25% 92.91%
Number of daily rates quoted 28,258 17,617 25,961
10th Percentile £325 £289 £280
25th Percentile £413 £402 £407
Median daily rate (50th Percentile) £515 £500 £525
Median % change year-on-year +3.00% -4.76% -2.33%
75th Percentile £624 £625 £638
90th Percentile £725 £738 £750
UK excluding London median daily rate £500 £475 £488
% change year-on-year +5.26% -2.56% -2.50%
Number of hourly rates quoted 3,104 1,172 2,957
10th Percentile £15.25 £13.87 £12.86
25th Percentile £20.86 £17.75 £16.37
Median hourly rate £43.61 £27.45 £37.50
Median % change year-on-year +58.85% -26.80% -16.67%
75th Percentile £67.50 £57.50 £62.50
90th Percentile £80.00 £75.00 £73.75
UK excluding London median hourly rate £45.00 £25.15 £40.00
% change year-on-year +78.93% -37.13% -1.45%

IT Support
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'IT Support' in the job title relative to all contract IT jobs advertised.

IT Support job vacancy trend in the UK

IT Support
Daily Rate Trend

Contractor daily rate distribution trend for IT Support job vacancies in the UK.

Contractor daily rate distribution trend for IT Support job vacancies in the UK

IT Support
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support over the 6 months to 17 June 2026.

Daily rate histogram for IT Support in the UK

IT Support
Hourly Rate Trend

Contractor hourly rate distribution trend for IT Support job vacancies in the UK.

Contractor hourly rate distribution trend for IT Support job vacancies in the UK

IT Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support over the 6 months to 17 June 2026.

Hourly rate histogram for IT Support in the UK

IT Support
Top 17 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the UK over the 6 months to 17 June 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +25 657 £200 -9.09% 349
UK excluding London +22 586 £190 -5.00% 406
London -18 143 £200 -15.79% 35
South East +4 134 £210 -16.00% 86
East of England +38 133 £200 +11.11% 59
North of England -35 107 £173 -9.21% 88
Midlands -15 87 £200 +24.69% 66
Work from Home -24 86 £244 +2.63% 175
North West -10 67 £174 -13.13% 48
East Midlands +8 49 £200 +10.34% 40
South West -18 49 £148 -32.95% 50
Scotland +13 44 £178 +5.97% 38
West Midlands -39 37 £180 +12.50% 26
Yorkshire -46 37 £170 -9.93% 26
Wales -1 21 - - 14
Northern Ireland -1 11 - - 24
North East -33 3 £125 - 15

IT Support Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 17 June 2026, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring IT Support in the job title.

1 367 (49.20%) Microsoft
2 366 (49.06%) Windows
3 313 (41.96%) Microsoft 365
4 260 (34.85%) Active Directory
5 244 (32.71%) Customer Service
6 164 (21.98%) Problem-Solving
7 146 (19.57%) Windows 10
8 144 (19.30%) ITIL
9 107 (14.34%) Azure
10 101 (13.54%) ServiceNow
11 89 (11.93%) Microsoft Intune
12 73 (9.79%) Wi-Fi
13 69 (9.25%) ITSM
14 67 (8.98%) JIRA
15 64 (8.58%) Entra ID
16 61 (8.18%) VPN
17 60 (8.04%) SharePoint
18 55 (7.37%) SLA
19 49 (6.57%) Security Cleared
20 48 (6.43%) DNS
21 47 (6.30%) DHCP
22 46 (6.17%) User Experience
23 45 (6.03%) Time Management
24 42 (5.63%) SC Cleared
25 41 (5.50%) LAN
25 41 (5.50%) Microsoft Office
26 40 (5.36%) Degree
27 39 (5.23%) Service Delivery
28 38 (5.09%) Apple iOS
28 38 (5.09%) Microsoft Exchange

IT Support Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 60 (8.04%) SharePoint
2 38 (5.09%) Microsoft Exchange
3 8 (1.07%) HCL Notes
4 4 (0.54%) Confluence
Applications
1 41 (5.50%) Microsoft Office
2 14 (1.88%) Microsoft Excel
3 12 (1.61%) Spreadsheet
4 2 (0.27%) Microsoft PowerPoint
5 1 (0.13%) Chatbot
Business Applications
1 7 (0.94%) Remedy ITSM
2 2 (0.27%) NetSuite
Cloud Services
1 313 (41.96%) Microsoft 365
2 107 (14.34%) Azure
3 64 (8.58%) Entra ID
4 34 (4.56%) OneDrive
5 23 (3.08%) Azure DevOps
6 13 (1.74%) AWS
7 9 (1.21%) Google Workspace
7 9 (1.21%) SaaS
8 4 (0.54%) IaaS
9 2 (0.27%) Azure Sentinel
9 2 (0.27%) PaaS
9 2 (0.27%) Power Platform
9 2 (0.27%) PowerApps
9 2 (0.27%) Slack
10 1 (0.13%) Amazon EC2
10 1 (0.13%) Amazon S3
10 1 (0.13%) Nutanix
10 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 73 (9.79%) Wi-Fi
2 61 (8.18%) VPN
3 48 (6.43%) DNS
4 47 (6.30%) DHCP
5 41 (5.50%) LAN
6 31 (4.16%) TCP/IP
7 23 (3.08%) WAN
8 19 (2.55%) SAN
9 17 (2.28%) Firewall
10 16 (2.14%) VLAN
11 11 (1.47%) WLAN
12 9 (1.21%) Wireless
13 8 (1.07%) Remote Desktop
14 7 (0.94%) Internet
15 5 (0.67%) VoIP
16 4 (0.54%) Network Security
17 3 (0.40%) Skype
17 3 (0.40%) Unified Communications
18 2 (0.27%) PSTN
19 1 (0.13%) Ethernet
Database & Business Intelligence
1 4 (0.54%) Oracle Database
1 4 (0.54%) SQL Server
2 1 (0.13%) Tableau
Development Applications
1 67 (8.98%) JIRA
2 6 (0.80%) Git
3 3 (0.40%) Chocolatey
General
1 345 (46.25%) Social Skills
2 67 (8.98%) Analytical Skills
3 42 (5.63%) Finance
4 36 (4.83%) Organisational Skills
5 32 (4.29%) Manufacturing
6 19 (2.55%) Inclusion and Diversity
7 16 (2.14%) Public Sector
8 15 (2.01%) Law
9 12 (1.61%) Banking
10 10 (1.34%) Telecoms
11 9 (1.21%) Documentation Skills
11 9 (1.21%) Retail
12 8 (1.07%) Legal
13 7 (0.94%) Marketing
14 4 (0.54%) Back Office
14 4 (0.54%) Front Office
15 3 (0.40%) Local Government
16 2 (0.27%) Billing
16 2 (0.27%) Pharmaceutical
17 1 (0.13%) Investment Banking
Libraries, Frameworks & Software Standards
1 9 (1.21%) CSS
2 6 (0.80%) X-Windows
3 4 (0.54%) .NET
3 4 (0.54%) .NET Core
3 4 (0.54%) .NET Framework
3 4 (0.54%) HTML
3 4 (0.54%) React
4 2 (0.27%) Microsoft Graph
Miscellaneous
1 82 (10.99%) Onboarding
2 28 (3.75%) Data Centre
3 20 (2.68%) Analytical Mindset
3 20 (2.68%) Driving Licence
4 16 (2.14%) Self-Motivation
5 14 (1.88%) Video Conferencing
6 12 (1.61%) Virtual Team
7 11 (1.47%) Enterprise Software
8 8 (1.07%) Blackberry
9 5 (0.67%) CCTV
9 5 (0.67%) Legacy Systems
9 5 (0.67%) Smartphone
10 4 (0.54%) Greenfield Project
10 4 (0.54%) iPad
10 4 (0.54%) iPhone
10 4 (0.54%) NHS
10 4 (0.54%) Operational Technology
11 3 (0.40%) Educational Technology
11 3 (0.40%) Housing Association
11 3 (0.40%) IoT
Operating Systems
1 366 (49.06%) Windows
2 146 (19.57%) Windows 10
3 38 (5.09%) Apple iOS
4 35 (4.69%) Mac OS
5 29 (3.89%) Windows Server
6 21 (2.82%) Android
7 10 (1.34%) Linux
8 8 (1.07%) Windows 7
9 6 (0.80%) Mac OS X
10 4 (0.54%) Windows 8
10 4 (0.54%) Windows Server 2019
11 2 (0.27%) Windows Server 2016
12 1 (0.13%) Windows Server 2008
12 1 (0.13%) Windows Server 2012
Processes & Methodologies
1 244 (32.71%) Customer Service
2 164 (21.98%) Problem-Solving
3 144 (19.30%) ITIL
4 69 (9.25%) ITSM
5 46 (6.17%) User Experience
6 45 (6.03%) Time Management
7 39 (5.23%) Service Delivery
8 36 (4.83%) Migration
9 30 (4.02%) Asset Management
10 26 (3.49%) Service Management
11 25 (3.35%) Continuous Improvement
12 24 (3.22%) Data Protection
12 24 (3.22%) DevOps
13 23 (3.08%) Change Management
14 21 (2.82%) Problem Management
15 17 (2.28%) Break/Fix
15 17 (2.28%) Computer Science
15 17 (2.28%) Infrastructure Engineering
16 16 (2.14%) Process Improvement
17 15 (2.01%) Cybersecurity
Programming Languages
1 23 (3.08%) C#
1 23 (3.08%) SQL
2 21 (2.82%) PowerShell
3 6 (0.80%) Python
4 4 (0.54%) TypeScript
Qualifications
1 49 (6.57%) Security Cleared
2 42 (5.63%) SC Cleared
3 40 (5.36%) Degree
4 32 (4.29%) Microsoft Certification
5 29 (3.89%) A+ Certification
5 29 (3.89%) Network+ Certification
6 19 (2.55%) CCNA
6 19 (2.55%) Cisco Certification
7 16 (2.14%) MCSE
8 15 (2.01%) Computer Science Degree
9 7 (0.94%) DV Cleared
10 5 (0.67%) ITIL Certification
10 5 (0.67%) Microsoft Certified Professional
11 4 (0.54%) BPSS Clearance
11 4 (0.54%) DBS Check
12 1 (0.13%) MCSA
Quality Assurance & Compliance
1 55 (7.37%) SLA
2 8 (1.07%) ISO/IEC 27001
3 5 (0.67%) COBIT
3 5 (0.67%) Cyber Essentials
4 3 (0.40%) PMO
5 2 (0.27%) GDPR
5 2 (0.27%) Sarbanes-Oxley
6 1 (0.13%) Actionable Recommendations
6 1 (0.13%) GxP
6 1 (0.13%) ITGC
System Software
1 260 (34.85%) Active Directory
2 13 (1.74%) VMware Infrastructure
3 12 (1.61%) Hyper-V
4 3 (0.40%) Virtual Machines
5 2 (0.27%) vSphere
6 1 (0.13%) Virtual Desktop
Systems Management
1 89 (11.93%) Microsoft Intune
2 29 (3.89%) SCCM
3 23 (3.08%) Jamf Pro
4 8 (1.07%) ServiceCenter
5 4 (0.54%) Clonezilla
6 3 (0.40%) Active Directory Federation Services
7 2 (0.27%) PaperCut
7 2 (0.27%) Single Sign-On
8 1 (0.13%) Dell DRAC
8 1 (0.13%) vCenter Server
8 1 (0.13%) WSUS
Vendors
1 367 (49.20%) Microsoft
2 101 (13.54%) ServiceNow
3 27 (3.62%) Dell
4 25 (3.35%) Apple
5 17 (2.28%) HP
5 17 (2.28%) VMware
6 9 (1.21%) Cisco
6 9 (1.21%) Remedy
7 8 (1.07%) Avaya
7 8 (1.07%) Google
7 8 (1.07%) Lotus
7 8 (1.07%) Meraki
7 8 (1.07%) Mitel
8 6 (0.80%) Citrix
9 4 (0.54%) Autodesk
9 4 (0.54%) Bloomberg
9 4 (0.54%) Oracle
10 3 (0.40%) Freshdesk
10 3 (0.40%) Palo Alto
10 3 (0.40%) Siemens