Period
to 12 December 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 12 December 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK > England
6 months to
12 Dec 2018
Same period 2017 Same period 2016
Rank 295 329 244
Rank change year-on-year +34 -85 +31
Contract jobs citing Problem Management 848 727 1,025
As % of all contract IT jobs advertised in England 0.88% 0.76% 1.07%
As % of the Processes & Methodologies category 1.01% 0.89% 1.25%
Number of daily rates quoted 519 458 636
England median daily rate £415 £388 £375
Median daily rate % change year-on-year +7.10% +3.33% +2.74%
10th Percentile £219 £176 £171
90th Percentile £590 £625 £538
UK median daily rate £411 £375 £375
% change year-on-year +9.67% - +3.45%
Number of hourly rates quoted 20 35 40
England median hourly rate £19.50 £14.50 £22.13
Median hourly rate % change year-on-year +34.48% -34.46% -6.84%
10th Percentile £14.20 £10.16 £12.50
90th Percentile £30.39 £29.40 £36.00
UK median hourly rate £19.00 £15.00 £22.13
% change year-on-year +26.67% -32.20% -13.24%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 83,576 81,845 82,209
As % of all contract IT jobs advertised in England 86.76% 86.07% 85.56%
Number of daily rates quoted 56,042 55,106 54,600
England median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% -
10th Percentile £300 £283 £263
90th Percentile £650 £638 £613
UK median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +2.41%
Number of hourly rates quoted 2,093 1,894 2,276
England median hourly rate £22.00 £25.00 £22.84
Median hourly rate % change year-on-year -12.00% +9.48% +3.80%
10th Percentile £11.25 £11.25 £11.25
90th Percentile £50.50 £49.75 £47.81
UK median hourly rate £22.00 £24.00 £22.50
% change year-on-year -8.33% +6.67% +2.27%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in England.

Contractor daily rate trend for Problem Management in England

Problem Management
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Problem Management in England over the 6 months to 12 December 2018.

Contractor daily rate histogram for Problem Management in England

Problem Management
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in England.

Contractor hourly rate trend for Problem Management in England

Problem Management
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Problem Management in England over the 6 months to 12 December 2018.

Contractor hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 12 December 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 308 £475 +5.56% 41
South East +14 197 £350 -6.67% 21
North of England +14 132 £375 - 45
Midlands +2 103 £373 +16.41% 20
West Midlands +22 83 £370 +20.33% 15
East of England +17 75 £350 +0.14% 10
North West 0 75 £369 -4.84% 24
Yorkshire -5 34 £381 +8.93% 15
South West -33 33 £375 -11.76% 10
North East +7 24 £415 -7.78% 6
East Midlands -21 15 £360 +6.67% 5
Problem Management
UK

For the 6 months to 12 December 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Problem Management.

1 396 (46.70%) ITIL
2 236 (27.83%) Service Management
3 229 (27.00%) Incident Management
4 210 (24.76%) Change Management
5 199 (23.47%) Microsoft
6 181 (21.34%) Windows
7 177 (20.87%) Finance
8 158 (18.63%) Agile Software Development
9 153 (18.04%) SQL
10 131 (15.45%) Configuration Management
11 128 (15.09%) Service Delivery
12 118 (13.92%) Unix
12 118 (13.92%) Problem-Solving
13 112 (13.21%) Security Cleared
14 107 (12.62%) Root Cause Analysis
15 103 (12.15%) Project Management
16 102 (12.03%) Analytical Skills
17 101 (11.91%) Active Directory
18 98 (11.56%) ITSM
19 93 (10.97%) Oracle
20 91 (10.73%) DevOps
21 90 (10.61%) Linux
22 89 (10.50%) Java
23 85 (10.02%) SC Cleared
24 84 (9.91%) Process Improvement
25 83 (9.79%) JIRA
26 82 (9.67%) ServiceNow
27 75 (8.84%) ITIL V3
28 74 (8.73%) SLA
29 72 (8.49%) Test Strategy

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (6.84%) Apache
2 55 (6.49%) IIS
3 54 (6.37%) Confluence
4 50 (5.90%) Tomcat
5 43 (5.07%) SharePoint
5 43 (5.07%) WebLogic
6 30 (3.54%) MS Exchange
7 21 (2.48%) Skype for Business
8 17 (2.00%) JBoss
9 13 (1.53%) SAP Portal
10 11 (1.30%) SharePoint 2013
11 10 (1.18%) Exchange Server 2010
11 10 (1.18%) IBM Notes
12 8 (0.94%) SAS
13 7 (0.83%) Exchange Server 2013
13 7 (0.83%) OpenStack
13 7 (0.83%) SharePoint Server
14 6 (0.71%) WebSphere
15 4 (0.47%) Exchange Server 2007
15 4 (0.47%) Office Communications Server
Applications
1 70 (8.25%) Microsoft Office
2 49 (5.78%) Microsoft Excel
3 37 (4.36%) Microsoft PowerPoint
4 35 (4.13%) Microsoft Project
5 7 (0.83%) MS Visio
6 1 (0.12%) Spreadsheet
Business Applications
1 43 (5.07%) Dynamics CRM
2 8 (0.94%) Dynamics AX
2 8 (0.94%) PeopleSoft HRMS
2 8 (0.94%) Remedy ITSM
2 8 (0.94%) SAP CRM
3 7 (0.83%) Dynamics NAV
4 6 (0.71%) assyst
5 5 (0.59%) ION MarketView
5 5 (0.59%) SAP GTS
5 5 (0.59%) SAP PSCD
6 2 (0.24%) ENOVIA
6 2 (0.24%) Salesforce.com CRM
7 1 (0.12%) BusinessWorks
7 1 (0.12%) Dynamics GP
7 1 (0.12%) Oracle Applications
7 1 (0.12%) Oracle EBS
7 1 (0.12%) PeopleSoft HCM
7 1 (0.12%) SAP S/4HANA
Cloud Services
1 58 (6.84%) Microsoft Azure
2 56 (6.60%) Amazon AWS
3 48 (5.66%) Office 365
4 22 (2.59%) IaaS
5 20 (2.36%) Dynamics 365
5 20 (2.36%) SaaS
6 15 (1.77%) PaaS
7 11 (1.30%) Azure Active Directory
8 6 (0.71%) BrowserStack
8 6 (0.71%) Cloud Computing
9 5 (0.59%) AWS CloudFormation
9 5 (0.59%) Data Lake Analytics
9 5 (0.59%) Google Cloud Platform
9 5 (0.59%) OneDrive
10 4 (0.47%) Azure Machine Learning
10 4 (0.47%) Stackdriver
11 3 (0.35%) Akamai
11 3 (0.35%) OpenShift
11 3 (0.35%) Serverless
12 2 (0.24%) G Suite
Communications & Networking
1 70 (8.25%) Firewall
2 59 (6.96%) DNS
3 51 (6.01%) LAN
4 49 (5.78%) TCP/IP
5 40 (4.72%) WAN
6 35 (4.13%) VPN
7 34 (4.01%) DHCP
8 21 (2.48%) SAN
9 18 (2.12%) Internet
9 18 (2.12%) Network Security
9 18 (2.12%) Skype
10 17 (2.00%) BGP
10 17 (2.00%) OSPF
11 14 (1.65%) VoIP
11 14 (1.65%) Wireless
12 12 (1.42%) PABX
12 12 (1.42%) PSTN
13 11 (1.30%) Wi-Fi
14 10 (1.18%) DMZ
14 10 (1.18%) EIGRP
Database & Business Intelligence
1 38 (4.48%) SQL Server
2 26 (3.07%) BusinessObjects
3 24 (2.83%) SQL Server Integration Services
4 20 (2.36%) SQL Server Reporting Services
5 16 (1.89%) Oracle Database
6 14 (1.65%) Big Data
7 12 (1.42%) Oracle Database 11g
7 12 (1.42%) Relational Database
8 11 (1.30%) Oracle Database 12c
8 11 (1.30%) Oracle Exadata
9 9 (1.06%) MySQL
10 8 (0.94%) Amazon RDS
10 8 (0.94%) Data Lake
11 6 (0.71%) Hadoop
11 6 (0.71%) ZAP BI
12 5 (0.59%) Base SAS
12 5 (0.59%) Microsoft Analysis Services
12 5 (0.59%) Power BI
12 5 (0.59%) SAS Data Integration Studio
12 5 (0.59%) SAS Enterprise Guide
Development Applications
1 83 (9.79%) JIRA
2 41 (4.83%) Jenkins
3 20 (2.36%) Maven
4 19 (2.24%) Bitbucket
4 19 (2.24%) CA Gen
4 19 (2.24%) Git (software)
5 18 (2.12%) Selenium
6 17 (2.00%) JUnit
7 16 (1.89%) Cucumber
8 15 (1.77%) JMeter
9 10 (1.18%) Visual Studio Team System
10 8 (0.94%) PeopleTools
11 5 (0.59%) Checkstyle
11 5 (0.59%) TeamCity
12 3 (0.35%) InstallShield
13 2 (0.24%) Atlassian Bamboo
13 2 (0.24%) Grunt
13 2 (0.24%) Introscope
13 2 (0.24%) Vagrant
13 2 (0.24%) WinDbg
General
1 177 (20.87%) Finance
2 70 (8.25%) Banking
3 54 (6.37%) Telecoms
4 28 (3.30%) Retail
5 25 (2.95%) Investment Banking
6 22 (2.59%) Legal
7 19 (2.24%) Law
8 18 (2.12%) Marketing
9 17 (2.00%) Billing
10 15 (1.77%) Back Office
11 12 (1.42%) Local Government
11 12 (1.42%) Military
12 10 (1.18%) Front Office
13 8 (0.94%) Private Banking
13 8 (0.94%) Retail Banking
14 6 (0.71%) Manufacturing
14 6 (0.71%) Pharmaceutical
14 6 (0.71%) Publishing
15 5 (0.59%) Financial Institution
16 4 (0.47%) Electronics
Job Titles
1 174 (20.52%) Analyst
2 78 (9.20%) Developer
3 75 (8.84%) Service Manager
4 57 (6.72%) Incident Manager
5 55 (6.49%) Service Analyst
6 47 (5.54%) Support Analyst
7 39 (4.60%) Consultant
8 35 (4.13%) IT Manager
8 35 (4.13%) Support Engineer
9 32 (3.77%) Delivery Manager
9 32 (3.77%) Problem Manager
10 30 (3.54%) Applications Engineer
10 30 (3.54%) Infrastructure Engineer
10 30 (3.54%) Services Delivery Manager
11 29 (3.42%) IT Services Manager
11 29 (3.42%) Major Incident Manager
11 29 (3.42%) Network Engineer
12 26 (3.07%) Administrator
12 26 (3.07%) Applications Support
13 24 (2.83%) Problem Analyst
Libraries, Frameworks & Software Standards
1 40 (4.72%) J2EE
2 36 (4.25%) Middleware
3 35 (4.13%) .NET
4 34 (4.01%) Web Services
5 33 (3.89%) SailPoint
6 22 (2.59%) WCF
7 19 (2.24%) ASP.NET
7 19 (2.24%) CSS
8 18 (2.12%) ASP.NET Web API
8 18 (2.12%) LDAP
9 17 (2.00%) SOAP
10 14 (1.65%) XML
11 13 (1.53%) Web Dynpro
12 12 (1.42%) HTML
13 10 (1.18%) REST
14 9 (1.06%) SAP PI
15 8 (0.94%) RabbitMQ
16 7 (0.83%) Gherkin
16 7 (0.83%) Spring
17 5 (0.59%) YAML
Miscellaneous
1 102 (12.03%) Analytical Skills
2 51 (6.01%) Data Centre
3 38 (4.48%) Management Information System
4 26 (3.07%) CMDB
5 20 (2.36%) Self-Motivation
6 18 (2.12%) Public Cloud
7 14 (1.65%) Video Conferencing
8 13 (1.53%) Virtual Team
9 12 (1.42%) PKI
10 11 (1.30%) Enterprise Storage
11 10 (1.18%) Mainframe
12 9 (1.06%) Enterprise Software
13 8 (0.94%) Fixed Income
14 7 (0.83%) User Experience
15 6 (0.71%) Hybrid Cloud
15 6 (0.71%) Smartphone
16 5 (0.59%) DataPower
16 5 (0.59%) Mobile App
17 4 (0.47%) FMCG
17 4 (0.47%) LPAR
Operating Systems
1 181 (21.34%) Windows
2 118 (13.92%) Unix
3 90 (10.61%) Linux
4 66 (7.78%) Windows Server
5 48 (5.66%) Red Hat Enterprise Linux
6 41 (4.83%) Windows Server 2012
7 36 (4.25%) Windows 10
8 33 (3.89%) Windows 7
9 28 (3.30%) Windows Server 2008
10 12 (1.42%) Solaris
11 11 (1.30%) SUSE
12 8 (0.94%) Mac OS X
13 7 (0.83%) AIX
13 7 (0.83%) Windows Server 2003
14 6 (0.71%) Android
14 6 (0.71%) SUSE Linux Enterprise Server
14 6 (0.71%) VME
15 5 (0.59%) Windows XP
16 4 (0.47%) VMS
17 3 (0.35%) Mac OS X Server
Processes & Methodologies
1 396 (46.70%) ITIL
2 236 (27.83%) Service Management
3 229 (27.00%) Incident Management
4 210 (24.76%) Change Management
5 158 (18.63%) Agile Software Development
6 131 (15.45%) Configuration Management
7 128 (15.09%) Service Delivery
8 118 (13.92%) Problem-Solving
9 107 (12.62%) Root Cause Analysis
10 103 (12.15%) Project Management
11 98 (11.56%) ITSM
12 91 (10.73%) DevOps
13 84 (9.91%) Process Improvement
14 75 (8.84%) ITIL V3
15 72 (8.49%) Test Strategy
16 64 (7.55%) CRM
16 64 (7.55%) OO
17 62 (7.31%) Data Modelling
18 60 (7.08%) Disaster Recovery
19 58 (6.84%) Workflow
Programming Languages
1 153 (18.04%) SQL
2 89 (10.50%) Java
3 49 (5.78%) Python
3 49 (5.78%) Shell Script
4 48 (5.66%) PL/SQL
5 44 (5.19%) Perl
6 43 (5.07%) PowerShell
7 31 (3.66%) C#
8 30 (3.54%) JavaScript
9 16 (1.89%) ABAP
10 14 (1.65%) C
11 11 (1.30%) Ruby
12 7 (0.83%) Bash Shell
13 6 (0.71%) R
14 5 (0.59%) COBOL
14 5 (0.59%) Java 8
14 5 (0.59%) U-SQL
14 5 (0.59%) VB
14 5 (0.59%) VBScript
15 3 (0.35%) T-SQL
Qualifications
1 112 (13.21%) Security Cleared
2 85 (10.02%) SC Cleared
3 46 (5.42%) ITIL Certification
4 41 (4.83%) Degree
5 36 (4.25%) Cisco Certification
6 27 (3.18%) DV Cleared
7 24 (2.83%) CCNP
8 19 (2.24%) Microsoft Certification
9 18 (2.12%) CCNA
9 18 (2.12%) ITIL Foundation Certificate
9 18 (2.12%) MCP
10 16 (1.89%) ISEB
11 10 (1.18%) MCSA
11 10 (1.18%) MCSE
12 8 (0.94%) MCTS
13 7 (0.83%) CCIE
13 7 (0.83%) CCNP Voice
13 7 (0.83%) JNCIS
13 7 (0.83%) MCITP
14 6 (0.71%) ISEB Practitioner
Quality Assurance & Compliance
1 74 (8.73%) SLA
2 30 (3.54%) QA
3 9 (1.06%) PCI DSS
4 8 (0.94%) GDPR
4 8 (0.94%) PMO
5 6 (0.71%) Data Quality
6 4 (0.47%) PSD2
7 2 (0.24%) Sarbanes-Oxley
8 1 (0.12%) ISO/IEC 20000
System Software
1 101 (11.91%) Active Directory
2 38 (4.48%) VMware Infrastructure
3 25 (2.95%) Docker
3 25 (2.95%) Hyper-V
4 16 (1.89%) NFS
5 11 (1.30%) Microsoft App-V
5 11 (1.30%) Oracle RAC
6 10 (1.18%) XenApp
7 9 (1.06%) Virtual Machines
7 9 (1.06%) XenDesktop
8 8 (0.94%) Firmware
8 8 (0.94%) VMware ESXi
9 7 (0.83%) vSphere
10 6 (0.71%) Virtual Servers
11 5 (0.59%) KVM
12 4 (0.47%) RHEV
12 4 (0.47%) Samba
12 4 (0.47%) Sendmail
12 4 (0.47%) Veritas File System
12 4 (0.47%) Virtual Desktop
Systems Management
1 51 (6.01%) SCCM
2 47 (5.54%) Single Sign-On
3 23 (2.71%) Puppet
4 22 (2.59%) SCOM
5 17 (2.00%) Ansible
6 15 (1.77%) Microsoft Intune
6 15 (1.77%) Red Hat Satellite
6 15 (1.77%) SELinux
6 15 (1.77%) WSUS
7 12 (1.42%) Opscode Chef
8 9 (1.06%) Systems Management Server (SMS)
9 6 (0.71%) Cisco UCCX
9 6 (0.71%) Kibana
9 6 (0.71%) Terraform
9 6 (0.71%) vCenter Server
10 5 (0.59%) BladeLogic
10 5 (0.59%) logstash
10 5 (0.59%) Tivoli
11 4 (0.47%) BMC PATROL
11 4 (0.47%) OpenView
Vendors
1 199 (23.47%) Microsoft
2 93 (10.97%) Oracle
3 82 (9.67%) ServiceNow
4 60 (7.08%) Cisco
5 51 (6.01%) SAP
6 50 (5.90%) VMware
7 45 (5.31%) Red Hat
8 42 (4.95%) BEA
9 30 (3.54%) webMethods
10 23 (2.71%) Adobe
10 23 (2.71%) Informatica
11 22 (2.59%) Citrix
12 21 (2.48%) BMC
12 21 (2.48%) Remedy
13 20 (2.36%) HP
14 19 (2.24%) CA
15 18 (2.12%) Juniper
16 16 (1.89%) Pega
16 16 (1.89%) Splunk
17 14 (1.65%) F5