Period
to 8 April 2020

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 8 April 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK > England
6 months to
8 Apr 2020
Same period 2019 Same period 2018
Rank 285 316 303
Rank change year-on-year +31 -13 -28
Contract jobs citing Problem Management 472 733 811
As % of all contract jobs advertised in England 0.86% 0.83% 0.87%
As % of the Processes & Methodologies category 1.01% 0.95% 1.00%
Number of daily rates quoted 260 459 505
Median daily rate £425 £425 £400
Median daily rate % change year-on-year - +6.25% +10.65%
10th Percentile £228 £206 £210
90th Percentile £618 £588 £595
UK median daily rate £419 £415 £400
% change year-on-year +0.90% +3.75% +10.34%
Number of hourly rates quoted 36 33 70
Median hourly rate £21.20 £27.50 £15.25
Median hourly rate % change year-on-year -22.93% +80.33% -18.64%
10th Percentile £14.17 £14.00 £11.18
90th Percentile £56.25 £33.40 £25.63
UK median hourly rate £22.50 £27.50 £15.25
% change year-on-year -18.18% +80.33% -19.11%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 46,691 77,552 81,001
As % of all contract IT jobs advertised in England 85.14% 87.49% 86.76%
Number of daily rates quoted 30,081 51,952 53,962
Median daily rate £475 £475 £463
Median daily rate % change year-on-year - +2.70% +5.11%
10th Percentile £294 £305 £300
90th Percentile £663 £650 £638
UK median daily rate £475 £475 £450
% change year-on-year - +5.56% +4.05%
Number of hourly rates quoted 1,619 1,908 2,043
Median hourly rate £25.50 £24.91 £23.38
Median hourly rate % change year-on-year +2.37% +6.57% -6.50%
10th Percentile £12.50 £11.96 £11.50
90th Percentile £52.76 £51.30 £50.00
Median hourly rate £25.68 £25.00 £22.50
% change year-on-year +2.72% +11.11% -10.00%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Problem Management in England.

Daily rate trend for Problem Management in England

Problem Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Problem Management in England over the 6 months to 8 April 2020.

Daily rate histogram for Problem Management in England

Problem Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Problem Management in England.

Hourly rate trend for Problem Management in England

Problem Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Problem Management in England over the 6 months to 8 April 2020.

Hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 8 April 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +31 157 £439 -5.19% 15
South East +52 113 £425 +21.43% 25
North of England +57 78 £400 +1.01% 33
North West +69 64 £405 +13.68% 19
Midlands +26 58 £525 +41.89% 12
West Midlands +37 56 £525 +45.83% 6
South West +34 40 £475 +25.83% 8
East of England +21 28 £384 -8.36% 3
Yorkshire +23 7 £425 -0.87% 7
North East +17 7 £325 -17.93% 7
East Midlands +19 2 - - 6
Problem Management
UK

For the 6 months to 8 April 2020, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Problem Management.

1 203 (43.01%) ITIL
2 137 (29.03%) Windows
3 135 (28.60%) Change Management
4 125 (26.48%) Configuration Management
4 125 (26.48%) SQL
5 124 (26.27%) Oracle
6 118 (25.00%) Agile Software Development
6 118 (25.00%) Incident Management
7 117 (24.79%) Microsoft
8 103 (21.82%) Security Cleared
9 94 (19.92%) Service Management
10 88 (18.64%) Data Modelling
11 86 (18.22%) Business Intelligence
12 83 (17.58%) Process Improvement
13 81 (17.16%) Problem-Solving
14 78 (16.53%) JIRA
15 77 (16.31%) Java
16 76 (16.10%) Active Directory
17 75 (15.89%) Test Strategy
17 75 (15.89%) Confluence
18 72 (15.25%) SLA
19 71 (15.04%) PL/SQL
20 67 (14.19%) J2EE
21 66 (13.98%) Linux
22 65 (13.77%) WebLogic
23 64 (13.56%) SC Cleared
24 59 (12.50%) BEA
24 59 (12.50%) Public Sector
25 58 (12.29%) VMware
26 57 (12.08%) Unix

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (15.89%) Confluence
2 65 (13.77%) WebLogic
3 26 (5.51%) Skype for Business
4 18 (3.81%) MS Exchange
5 13 (2.75%) IBM Notes
5 13 (2.75%) SharePoint
6 7 (1.48%) Exchange Server 2010
7 6 (1.27%) SAP Portal
8 5 (1.06%) IIS
9 4 (0.85%) K2 blackpearl
9 4 (0.85%) SharePoint 2013
10 3 (0.64%) Apache
10 3 (0.64%) Appian
10 3 (0.64%) Elasticsearch
10 3 (0.64%) Mattermost
10 3 (0.64%) OpenStack
11 2 (0.42%) JBoss
11 2 (0.42%) Oracle SOA Suite
11 2 (0.42%) SAS
12 1 (0.21%) WebSphere
Applications
1 47 (9.96%) Microsoft Office
2 27 (5.72%) Microsoft Excel
3 15 (3.18%) Microsoft PowerPoint
4 4 (0.85%) Microsoft Project
4 4 (0.85%) MS Visio
Business Applications
1 10 (2.12%) Remedy ITSM
2 7 (1.48%) Oracle ERP
3 6 (1.27%) SAP PSCD
4 5 (1.06%) Carpe Diem
4 5 (1.06%) Elite 3E
5 3 (0.64%) Oracle Assets
5 3 (0.64%) Oracle Payables
5 3 (0.64%) Oracle Receivables
6 2 (0.42%) Endur
7 1 (0.21%) BusinessWorks
7 1 (0.21%) MFGPRO
7 1 (0.21%) NetSuite
7 1 (0.21%) SAP S/4HANA
Cloud Services
1 51 (10.81%) Office 365
2 46 (9.75%) Azure
3 14 (2.97%) AWS
4 13 (2.75%) SaaS
5 11 (2.33%) IaaS
5 11 (2.33%) PaaS
6 7 (1.48%) G Suite
7 6 (1.27%) Power Platform
8 5 (1.06%) Azure Active Directory
9 3 (0.64%) Akamai
10 2 (0.42%) AWS CloudFormation
10 2 (0.42%) AWS CloudTrail
10 2 (0.42%) AWS Lambda
10 2 (0.42%) Dynamics 365
10 2 (0.42%) Serverless
11 1 (0.21%) Azure Data Factory
11 1 (0.21%) Boomi
11 1 (0.21%) GCP
11 1 (0.21%) Google Drive
11 1 (0.21%) OneDrive
Communications & Networking
1 50 (10.59%) Firewall
2 36 (7.63%) DNS
3 31 (6.57%) WAN
4 29 (6.14%) Skype
5 27 (5.72%) DHCP
6 26 (5.51%) LAN
7 22 (4.66%) SAN
8 16 (3.39%) OSPF
8 16 (3.39%) VoIP
9 15 (3.18%) Cisco Nexus
10 13 (2.75%) BGP
10 13 (2.75%) Cisco ISE
10 13 (2.75%) Network Security
11 12 (2.54%) DMVPN
11 12 (2.54%) EIGRP
11 12 (2.54%) TCP/IP
12 10 (2.12%) NAS
12 10 (2.12%) VPN
13 9 (1.91%) Internet
14 8 (1.69%) HTTP
Database & Business Intelligence
1 31 (6.57%) BusinessObjects
2 22 (4.66%) SQL Server
3 14 (2.97%) MySQL
4 13 (2.75%) MongoDB
5 10 (2.12%) NoSQL
6 8 (1.69%) Oracle Reports
7 7 (1.48%) DB2
8 6 (1.27%) Power BI
8 6 (1.27%) Relational Database
8 6 (1.27%) SQL Server 2016
9 5 (1.06%) Big Data
9 5 (1.06%) SQL Server 2008
9 5 (1.06%) SQL Server 2012
9 5 (1.06%) SQL Server 2014
10 4 (0.85%) PostgreSQL
11 2 (0.42%) Base SAS
11 2 (0.42%) SAS Data Integration Studio
12 1 (0.21%) BigQuery
12 1 (0.21%) Oracle Database
12 1 (0.21%) SAP HANA
Development Applications
1 78 (16.53%) JIRA
2 48 (10.17%) Bitbucket
3 12 (2.54%) Git (software)
4 10 (2.12%) CA Gen
4 10 (2.12%) Cucumber
4 10 (2.12%) Gradle
4 10 (2.12%) JUnit
4 10 (2.12%) Maven
4 10 (2.12%) Mockito
5 9 (1.91%) IBM UrbanCode
6 6 (1.27%) Eclipse
6 6 (1.27%) MSI
6 6 (1.27%) NWDS
6 6 (1.27%) ProC
7 5 (1.06%) PowerBuilder
8 4 (0.85%) AdminStudio
8 4 (0.85%) Jenkins
9 3 (0.64%) Robot Framework
9 3 (0.64%) TestRail
10 2 (0.42%) GitLab
General
1 59 (12.50%) Public Sector
2 55 (11.65%) Finance
3 24 (5.08%) Telecoms
4 19 (4.03%) Legal
5 16 (3.39%) Banking
6 10 (2.12%) Front Office
6 10 (2.12%) Law
7 8 (1.69%) Retail
8 7 (1.48%) Manufacturing
8 7 (1.48%) Pharmaceutical
9 4 (0.85%) Investment Banking
10 3 (0.64%) Electronics
10 3 (0.64%) Financial Institution
10 3 (0.64%) General Ledger
10 3 (0.64%) Local Government
10 3 (0.64%) Military
11 2 (0.42%) Aerospace
11 2 (0.42%) French Language
11 2 (0.42%) Marketing
12 1 (0.21%) Italian Language
Job Titles
1 94 (19.92%) Developer
2 76 (16.10%) Analyst
3 35 (7.42%) Java Developer
3 35 (7.42%) Network Engineer
4 27 (5.72%) Service Analyst
5 24 (5.08%) Support Engineer
6 22 (4.66%) Scala Developer
7 21 (4.45%) Infrastructure Engineer
7 21 (4.45%) Service Desk Analyst
8 19 (4.03%) 2nd Line Support
8 19 (4.03%) Support Analyst
9 17 (3.60%) Consultant
10 16 (3.39%) Desktop Support
11 15 (3.18%) 2nd Line Engineer
11 15 (3.18%) Incident Manager
11 15 (3.18%) Service Manager
12 14 (2.97%) Architect
12 14 (2.97%) Full Stack Developer
12 14 (2.97%) SAP Developer
13 13 (2.75%) 2nd Line Support Engineer
Libraries, Frameworks & Software Standards
1 67 (14.19%) J2EE
2 18 (3.81%) XML
3 16 (3.39%) JSON
3 16 (3.39%) REST
4 10 (2.12%) Gherkin
4 10 (2.12%) Spring
4 10 (2.12%) Spring Boot
4 10 (2.12%) WireMock
5 9 (1.91%) Web Services
6 8 (1.69%) HTML
6 8 (1.69%) Web Dynpro
7 7 (1.48%) CSS
8 6 (1.27%) Elastic Stack
8 6 (1.27%) SAP PI
8 6 (1.27%) SAP XI
8 6 (1.27%) SOAP
8 6 (1.27%) XSD
8 6 (1.27%) XSLT
9 4 (0.85%) XML Schema
10 3 (0.64%) HTML5
Miscellaneous
1 47 (9.96%) Management Information System
2 43 (9.11%) Analytical Skills
3 35 (7.42%) Data Centre
4 12 (2.54%) CMDB
5 11 (2.33%) Private Cloud
6 10 (2.12%) Self-Motivation
7 9 (1.91%) Blackberry
7 9 (1.91%) Clustering
8 8 (1.69%) EMC VNX
8 8 (1.69%) PKI
9 7 (1.48%) Celerra
9 7 (1.48%) CLARiiON
9 7 (1.48%) Freedom of Information
9 7 (1.48%) Video Conferencing
10 6 (1.27%) Handset
10 6 (1.27%) W3C
11 5 (1.06%) User Experience
12 4 (0.85%) Robotics
12 4 (0.85%) Virtual Team
13 3 (0.64%) Replication
Operating Systems
1 137 (29.03%) Windows
2 66 (13.98%) Linux
3 57 (12.08%) Unix
3 57 (12.08%) Windows Server
4 47 (9.96%) Windows 10
5 22 (4.66%) Windows Server 2008
6 21 (4.45%) Windows 7
7 20 (4.24%) Solaris
7 20 (4.24%) Windows Server 2012
8 17 (3.60%) Windows Server 2016
9 14 (2.97%) Red Hat Enterprise Linux
10 12 (2.54%) Apple iOS
11 10 (2.12%) Mac OS X
12 7 (1.48%) Android
12 7 (1.48%) OpenVMS
12 7 (1.48%) Windows Server 2003
13 6 (1.27%) Windows 8
14 5 (1.06%) Windows Vista
15 3 (0.64%) CentOS
15 3 (0.64%) Windows XP
Processes & Methodologies
1 203 (43.01%) ITIL
2 135 (28.60%) Change Management
3 125 (26.48%) Configuration Management
4 118 (25.00%) Agile Software Development
4 118 (25.00%) Incident Management
5 94 (19.92%) Service Management
6 88 (18.64%) Data Modelling
7 86 (18.22%) Business Intelligence
8 83 (17.58%) Process Improvement
9 81 (17.16%) Problem-Solving
10 75 (15.89%) Test Strategy
11 55 (11.65%) DevOps
12 49 (10.38%) ITSM
13 38 (8.05%) Migration
14 33 (6.99%) Service Delivery
15 31 (6.57%) Trend Analysis
16 30 (6.36%) Continuous Improvement
16 30 (6.36%) Root Cause Analysis
17 26 (5.51%) Waterfall
18 25 (5.30%) Knowledge Management
Programming Languages
1 125 (26.48%) SQL
2 77 (16.31%) Java
3 71 (15.04%) PL/SQL
4 47 (9.96%) Shell Script
5 39 (8.26%) PowerShell
6 30 (6.36%) Scala
7 22 (4.66%) Python
8 21 (4.45%) C
9 20 (4.24%) Perl
10 14 (2.97%) ABAP
11 12 (2.54%) Bash Shell
12 10 (2.12%) JavaScript
13 7 (1.48%) C#
13 7 (1.48%) Fortran
13 7 (1.48%) VBScript
14 6 (1.27%) C++
14 6 (1.27%) VB
14 6 (1.27%) VC++
15 5 (1.06%) PHP
16 4 (0.85%) COBOL
Qualifications
1 103 (21.82%) Security Cleared
2 64 (13.56%) SC Cleared
3 31 (6.57%) Cisco Certification
4 26 (5.51%) DV Cleared
5 24 (5.08%) CCNP
5 24 (5.08%) Degree
6 18 (3.81%) CCIE
7 14 (2.97%) CCDA
8 13 (2.75%) CCNA
9 12 (2.54%) ITIL Certification
10 11 (2.33%) CCIE Routing and Switching
11 9 (1.91%) Microsoft Certification
12 8 (1.69%) CCIE Collaboration
12 8 (1.69%) MCP
13 5 (1.06%) BPSS Clearance
14 4 (0.85%) CISSP
14 4 (0.85%) CTC Cleared
14 4 (0.85%) ISTQB
14 4 (0.85%) ITIL Foundation Certificate
14 4 (0.85%) MCSE
Quality Assurance & Compliance
1 72 (15.25%) SLA
2 9 (1.91%) GDPR
3 7 (1.48%) QA
3 7 (1.48%) RMADS
4 5 (1.06%) Disclosure Scotland
5 4 (0.85%) ISO/IEC 27001
6 3 (0.64%) PMO
7 2 (0.42%) ISO/IEC 20000
8 1 (0.21%) Data Quality
8 1 (0.21%) Good Clinical Practice
8 1 (0.21%) GxP
8 1 (0.21%) WCAG
System Software
1 76 (16.10%) Active Directory
2 26 (5.51%) VMware Infrastructure
3 12 (2.54%) Virtual Machines
4 11 (2.33%) Docker
5 9 (1.91%) Hyper-V
6 8 (1.69%) EMC RecoverPoint
7 7 (1.48%) Virtual Desktop
8 6 (1.27%) Microsoft App-V
8 6 (1.27%) NFS
8 6 (1.27%) Squid
8 6 (1.27%) Virtual Servers
8 6 (1.27%) VMware ESXi
9 5 (1.06%) vSphere
9 5 (1.06%) XenDesktop
10 3 (0.64%) Firmware
10 3 (0.64%) VMware NSX
10 3 (0.64%) XenApp
11 2 (0.42%) Microsoft Virtual Server
12 1 (0.21%) BitLocker
Systems Management
1 31 (6.57%) SCCM
2 24 (5.08%) SCOM
3 15 (3.18%) Ansible
4 13 (2.75%) Systems Management Server (SMS)
5 12 (2.54%) WSUS
6 9 (1.91%) NetBackup
6 9 (1.91%) OpenView Configuration Management
7 8 (1.69%) Oracle RMAN
7 8 (1.69%) Puppet
8 6 (1.27%) BladeLogic
8 6 (1.27%) Cacti
8 6 (1.27%) Kibana
8 6 (1.27%) logstash
8 6 (1.27%) Nagios
8 6 (1.27%) Opsview
8 6 (1.27%) Red Hat Satellite
9 5 (1.06%) Norton AntiVirus
10 4 (0.85%) Jamf Pro
10 4 (0.85%) Microsoft Clustering
10 4 (0.85%) Microsoft Intune
Vendors
1 124 (26.27%) Oracle
2 117 (24.79%) Microsoft
3 59 (12.50%) BEA
4 58 (12.29%) VMware
5 55 (11.65%) webMethods
6 46 (9.75%) Cisco
7 25 (5.30%) Splunk
8 24 (5.08%) Citrix
9 23 (4.87%) NetApp
10 21 (4.45%) IBM
11 20 (4.24%) ServiceNow
12 19 (4.03%) Dell
12 19 (4.03%) Remedy
13 18 (3.81%) SAP
14 16 (3.39%) Informatica
15 15 (3.18%) EMC
15 15 (3.18%) F5
15 15 (3.18%) HP
16 14 (2.97%) Juniper
16 14 (2.97%) SolarWinds