Problem Management Contracts in England

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management UK / England
Location	3 months to 27 Jun 2017	Same period 2016	Same period 2015
Rank	296	231	278
Rank change year-on-year	-65	+47
Contract jobs citing Problem Management	341	550	414
As % of all contract IT jobs advertised in England	0.79%	1.11%	0.82%
As % of the Processes & Methodologies category	0.93%	1.33%	1.02%
Number of daily rates quoted	205	339	244
Median daily rate	£370	£352	£345
Median daily rate % change year-on-year	+5.26%	+1.88%
90% offered a daily rate of more than	£215	£220	£165
10% offered a daily rate of more than	£500	£540	£500
UK excluding London median daily rate	£370	£325	£310
% change year-on-year	+13.84%	+4.83%
Number of hourly rates quoted	19	26	27
Median hourly rate	£17.50	£25.00	£22.50
Median hourly rate % change year-on-year	-30.00%	+11.11%
90% offered a hourly rate of more than	£9.50	£7.88	£11.90
10% offered a hourly rate of more than	£34.80	£28.50	£40.00
UK excluding London median hourly rate	£18.96	£26.00	£22.50
% change year-on-year	-27.07%	+15.55%

Problem Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process and methodology skills.

Contract Process & Methodology Skills England
Contract job vacancies with a requirement for process and methodology skills	36629	41404	40602
As % of all contract IT job vacancies advertised in England	84.70%	83.49%	80.85%
Number of daily rates quoted	24036	27790	26591
Median daily rate	£450	£450	£415
Median daily rate % change year-on-year	-	+8.43%
90% offered a daily rate of more than	£313	£300	£288
10% offered a daily rate of more than	£600	£600	£588
UK excluding London median daily rate	£415	£400	£385
% change year-on-year	+3.75%	+3.89%
Number of hourly rates quoted	948	977	1113
Median hourly rate	£32.00	£27.50	£26.00
Median hourly rate % change year-on-year	+16.36%	+5.76%
90% offered a hourly rate of more than	£12.81	£12.58	£12.00
10% offered a hourly rate of more than	£52.50	£48.00	£50.00
UK excluding London median hourly rate	£34.00	£28.50	£30.00
% change year-on-year	+19.29%	-5.00%

Problem Management
Job Vacancy Trend in England

The job posting trend of jobs advertised in England citing Problem Management as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Problem Management in England

Problem Management
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in England.

Contractor daily rate trend for Problem Management in England

Problem Management
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Problem Management in England over the 3 months to 27 June 2017.

Contractor daily rate histogram for Problem Management in England

Problem Management
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in England.

Contractor hourly rate trend for Problem Management in England

Problem Management
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Problem Management in England over the 3 months to 27 June 2017.

Contractor hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Contract IT Job Ads	Median Daily Rate Last 3 Months	Median Daily Rate % Change on Same Period Last Year	Live Job Vacancies
London	-12	133	£400	-	39
South East	-1	86	£325	-18.75%	17
North West	0	27	£430	+4.24%	11
West Midlands	+18	24	£350	+7.69%	9
East of England	+6	24	£354	-2.41%	4
South West	-16	16	£370	+48.00%	3
Yorkshire	-4	10	£425	+3.03%	13
East Midlands	-7	10	£363	-14.70%	2
North East	-10	10	£375	+36.36%	3
Problem Management UK

Problem Management
Top 30 Co-occurring IT Skills in England

For the 6 months to 27 June 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Problem Management.

1	324 (50.00%)	ITIL
2	190 (29.32%)	Windows
3	179 (27.62%)	Change Management
4	175 (27.01%)	Incident Management
5	156 (24.07%)	Microsoft
6	143 (22.07%)	Service Management
7	135 (20.83%)	Finance
8	121 (18.67%)	SQL
9	119 (18.36%)	Analytical Skills
10	116 (17.90%)	Active Directory
11	94 (14.51%)	Service Delivery
12	92 (14.20%)	Security Cleared
13	88 (13.58%)	Unix
14	87 (13.43%)	VMware
15	81 (12.50%)	Oracle

16	79 (12.19%)	SLA
17	78 (12.04%)	Project Management
18	73 (11.27%)	Linux
19	70 (10.80%)	Microsoft Office
20	66 (10.19%)	ITSM
21	64 (9.88%)	Root Cause Analysis
21	64 (9.88%)	Windows Server
22	56 (8.64%)	Stakeholder Management
22	56 (8.64%)	ITIL V3
23	55 (8.49%)	VMware Infrastructure
23	55 (8.49%)	SC Cleared
23	55 (8.49%)	Degree
23	55 (8.49%)	Firewall
23	55 (8.49%)	Citrix
24	54 (8.33%)	Cisco

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Business Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Job Titles
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	45 (6.94%)	SharePoint
2	40 (6.17%)	MS Exchange
3	34 (5.25%)	IIS
4	21 (3.24%)	Apache
5	18 (2.78%)	WebLogic
6	16 (2.47%)	Tomcat
7	15 (2.31%)	Blackberry Enterprise Server
8	13 (2.01%)	Exchange Server 2010
9	11 (1.70%)	Confluence
10	10 (1.54%)	WebSphere
11	9 (1.39%)	JBoss
11	9 (1.39%)	Skype for Business
12	7 (1.08%)	SAS
13	6 (0.93%)	Apache Spark
13	6 (0.93%)	Exchange Server 2003
13	6 (0.93%)	SharePoint 2013
14	5 (0.77%)	BizTalk Server
14	5 (0.77%)	Live Communications Server
14	5 (0.77%)	Oracle SOA Suite
14	5 (0.77%)	WebSphere Application Server

Applications
1	70 (10.80%)	Microsoft Office
2	28 (4.32%)	Microsoft Excel
3	17 (2.62%)	Microsoft PowerPoint
4	11 (1.70%)	Microsoft Project
5	6 (0.93%)	MS Visio
6	1 (0.15%)	EngageOne
6	1 (0.15%)	InfoPath
6	1 (0.15%)	Spreadsheet

Business Applications
1	11 (1.70%)	ION MarketView
2	8 (1.23%)	Remedy ITSM
3	5 (0.77%)	Dynamics CRM
4	3 (0.46%)	Oracle Applications
4	3 (0.46%)	Oracle EBS
4	3 (0.46%)	Oracle EBS R12
4	3 (0.46%)	RMDS
4	3 (0.46%)	Staffware
5	2 (0.31%)	Oracle ERP
5	2 (0.31%)	Oracle Financials
5	2 (0.31%)	SAP PSCD
5	2 (0.31%)	WebTrends
6	1 (0.15%)	Dynamics AX
6	1 (0.15%)	Dynamics NAV
6	1 (0.15%)	SAP Oil and Gas
6	1 (0.15%)	Summit

Cloud Services
1	37 (5.71%)	Office 365
2	31 (4.78%)	Microsoft Azure
3	12 (1.85%)	Amazon AWS
4	10 (1.54%)	IaaS
5	5 (0.77%)	Cloud Computing
6	4 (0.62%)	PaaS
6	4 (0.62%)	SaaS
6	4 (0.62%)	Yammer
7	2 (0.31%)	AWS CloudFormation
7	2 (0.31%)	AWS OpsWorks
7	2 (0.31%)	Azure Active Directory
8	1 (0.15%)	Zapier

Communications & Networking
1	55 (8.49%)	Firewall
2	53 (8.18%)	DNS
2	53 (8.18%)	WAN
3	44 (6.79%)	LAN
4	43 (6.64%)	TCP/IP
5	42 (6.48%)	SAN
6	41 (6.33%)	DHCP
7	25 (3.86%)	Wireless
8	22 (3.40%)	Internet
8	22 (3.40%)	VPN
9	20 (3.09%)	Network Security
10	18 (2.78%)	NAS
11	15 (2.31%)	Cisco Nexus
12	13 (2.01%)	LDAP
13	12 (1.85%)	GSM
13	12 (1.85%)	LTE
13	12 (1.85%)	MPLS
13	12 (1.85%)	Wi-Fi
14	11 (1.70%)	BGP
14	11 (1.70%)	Cisco ASA

Database & Business Intelligence
1	54 (8.33%)	SQL Server
2	14 (2.16%)	Oracle Database
2	14 (2.16%)	Oracle Reports
3	13 (2.01%)	SQL Server 2008
4	12 (1.85%)	SQL Server 2005
4	12 (1.85%)	SQL Server 2012
5	11 (1.70%)	Big Data
6	10 (1.54%)	SQL Server 2014
7	9 (1.39%)	Hadoop
8	8 (1.23%)	MS Access
8	8 (1.23%)	SQL Server Reporting Services
9	7 (1.08%)	Apache Hive
9	7 (1.08%)	BusinessObjects
9	7 (1.08%)	MySQL
9	7 (1.08%)	Oracle Database 10g
9	7 (1.08%)	SQL Server Analysis Services
9	7 (1.08%)	SQL Server Integration Services
10	6 (0.93%)	MongoDB
11	5 (0.77%)	HBase
11	5 (0.77%)	Relational Database

Development Applications
1	35 (5.40%)	JIRA
2	22 (3.40%)	Team Foundation Server
3	10 (1.54%)	Git (software)
3	10 (1.54%)	Jenkins
4	9 (1.39%)	Android Studio
4	9 (1.39%)	Xcode
5	4 (0.62%)	CA Gen
5	4 (0.62%)	SonarQube
5	4 (0.62%)	Sonatype Nexus
6	3 (0.46%)	ClearCase
6	3 (0.46%)	ClearQuest
6	3 (0.46%)	JMeter
7	2 (0.31%)	Atlassian Bamboo
7	2 (0.31%)	Gatling
7	2 (0.31%)	Introscope
7	2 (0.31%)	Octopus Deploy
7	2 (0.31%)	Oracle Forms
7	2 (0.31%)	SQL Server Management Studio (SSMS)
7	2 (0.31%)	Subversion
7	2 (0.31%)	WebDriver

General
1	135 (20.83%)	Finance
2	35 (5.40%)	Telecoms
3	31 (4.78%)	Banking
4	27 (4.17%)	Legal
5	17 (2.62%)	Front Office
5	17 (2.62%)	Investment Banking
6	16 (2.47%)	Retail
7	11 (1.70%)	Manufacturing
8	10 (1.54%)	Marketing
9	9 (1.39%)	Back Office
9	9 (1.39%)	Publishing
10	8 (1.23%)	Financial Institution
11	6 (0.93%)	Electronics
11	6 (0.93%)	Law
12	4 (0.62%)	Military
13	3 (0.46%)	Billing
13	3 (0.46%)	German Language
13	3 (0.46%)	Retail Banking
14	2 (0.31%)	Local Government
14	2 (0.31%)	Spanish Language

Job Titles
1	150 (23.15%)	Analyst
2	60 (9.26%)	Support Analyst
3	49 (7.56%)	Service Analyst
4	35 (5.40%)	Administrator
4	35 (5.40%)	Applications Support
5	34 (5.25%)	Problem Manager
5	34 (5.25%)	Service Manager
6	33 (5.09%)	Architect
6	33 (5.09%)	Service Desk Analyst
7	32 (4.94%)	Consultant
7	32 (4.94%)	Incident Manager
7	32 (4.94%)	Support Engineer
8	29 (4.48%)	Developer
9	25 (3.86%)	DBA
10	20 (3.09%)	Applications Support Analyst
10	20 (3.09%)	Project Manager
11	18 (2.78%)	2nd Line Support
11	18 (2.78%)	ITIL Manager
11	18 (2.78%)	Network Engineer
11	18 (2.78%)	SQL DBA

Libraries, Frameworks & Software Standards
1	18 (2.78%)	Middleware
2	16 (2.47%)	Web Services
3	11 (1.70%)	.NET
3	11 (1.70%)	J2EE
4	7 (1.08%)	Software Packaging
5	6 (0.93%)	Spring
6	5 (0.77%)	Kafka
6	5 (0.77%)	REST
6	5 (0.77%)	SOAP
6	5 (0.77%)	XML
7	4 (0.62%)	Elastic Stack
7	4 (0.62%)	HTML
8	3 (0.46%)	FIX Protocol
8	3 (0.46%)	Oracle GoldenGate
8	3 (0.46%)	Rendezvous
8	3 (0.46%)	WebSphere MQ
9	2 (0.31%)	.NET Framework
9	2 (0.31%)	ISPF
9	2 (0.31%)	JSON
9	2 (0.31%)	Oracle Fusion

Miscellaneous
1	119 (18.36%)	Analytical Skills
2	52 (8.02%)	Management Information System
3	50 (7.72%)	Data Centre
4	26 (4.01%)	Clustering
5	22 (3.40%)	Computer Science
6	20 (3.09%)	Virtual Team
7	17 (2.62%)	CMDB
7	17 (2.62%)	Fixed Income
8	16 (2.47%)	Blackberry
9	15 (2.31%)	Mainframe
9	15 (2.31%)	Replication
10	11 (1.70%)	Enterprise Storage
11	9 (1.39%)	Hedge funds
12	8 (1.23%)	Fat Client
12	8 (1.23%)	Foreign Exchange (FX)
12	8 (1.23%)	NHS
12	8 (1.23%)	Thin Client
13	7 (1.08%)	Linux Command Line
14	6 (0.93%)	Mobile App
15	5 (0.77%)	Wiki

Operating Systems
1	190 (29.32%)	Windows
2	88 (13.58%)	Unix
3	73 (11.27%)	Linux
4	64 (9.88%)	Windows Server
5	45 (6.94%)	Windows Server 2008
6	43 (6.64%)	Windows Server 2003
7	39 (6.02%)	Windows 7
8	33 (5.09%)	Windows Server 2012
9	27 (4.17%)	Solaris
10	26 (4.01%)	Windows XP
11	19 (2.93%)	Windows 10
12	14 (2.16%)	Android
13	13 (2.01%)	Windows 8
14	11 (1.70%)	Red Hat Enterprise Linux
15	10 (1.54%)	Mac OS X
16	9 (1.39%)	Windows 2000
17	8 (1.23%)	Apple iOS
17	8 (1.23%)	zOS
18	7 (1.08%)	AIX
19	5 (0.77%)	Windows Vista

Processes & Methodologies
1	324 (50.00%)	ITIL
2	179 (27.62%)	Change Management
3	175 (27.01%)	Incident Management
4	143 (22.07%)	Service Management
5	94 (14.51%)	Service Delivery
6	78 (12.04%)	Project Management
7	66 (10.19%)	ITSM
8	64 (9.88%)	Root Cause Analysis
9	56 (8.64%)	ITIL V3
9	56 (8.64%)	Stakeholder Management
10	54 (8.33%)	Agile Software Development
11	45 (6.94%)	Capacity Management
11	45 (6.94%)	Configuration Management
12	44 (6.79%)	Disaster Recovery
12	44 (6.79%)	Migration
13	39 (6.02%)	Release Management
14	35 (5.40%)	Change Control
15	33 (5.09%)	Continuous Improvement
15	33 (5.09%)	Process Improvement
16	32 (4.94%)	PRINCE2

Programming Languages
1	121 (18.67%)	SQL
2	49 (7.56%)	PowerShell
3	40 (6.17%)	Python
4	35 (5.40%)	Java
5	21 (3.24%)	Shell Script
6	19 (2.93%)	Perl
7	11 (1.70%)	C
8	10 (1.54%)	C++
9	9 (1.39%)	Apple Swift
9	9 (1.39%)	Objective-C
9	9 (1.39%)	PL/SQL
10	8 (1.23%)	T-SQL
11	7 (1.08%)	Bash Shell
11	7 (1.08%)	VB
12	6 (0.93%)	C#
12	6 (0.93%)	JavaScript
13	5 (0.77%)	JCL
14	4 (0.62%)	COBOL
15	3 (0.46%)	ABAP
16	2 (0.31%)	VBA

Qualifications
1	92 (14.20%)	Security Cleared
2	55 (8.49%)	Degree
2	55 (8.49%)	SC Cleared
3	49 (7.56%)	ITIL Certification
4	34 (5.25%)	Microsoft Certification
5	31 (4.78%)	DV Cleared
6	24 (3.70%)	Cisco Certification
7	16 (2.47%)	CCNP
7	16 (2.47%)	MCSE
8	13 (2.01%)	CCNA
9	12 (1.85%)	ITIL Foundation Certificate
10	10 (1.54%)	CISSP
10	10 (1.54%)	Computer Science Degree
11	9 (1.39%)	MCP
11	9 (1.39%)	Numerate Degree
12	7 (1.08%)	BPSS Clearance
12	7 (1.08%)	Citrix Certification
12	7 (1.08%)	MCITP
13	6 (0.93%)	HNC
13	6 (0.93%)	MCSA

Quality Assurance & Compliance
1	79 (12.19%)	SLA
2	22 (3.40%)	QA
3	14 (2.16%)	PMO
4	7 (1.08%)	Disclosure Scotland
5	6 (0.93%)	PCI DSS
6	5 (0.77%)	Sarbanes-Oxley
7	4 (0.62%)	HIPAA
7	4 (0.62%)	ISO/IEC 27001
8	3 (0.46%)	ISO 9001
9	2 (0.31%)	Data Quality
10	1 (0.15%)	COBIT
10	1 (0.15%)	Dodd-Frank
10	1 (0.15%)	GDPR
10	1 (0.15%)	ISO/IEC 20000

System Software
1	116 (17.90%)	Active Directory
2	55 (8.49%)	VMware Infrastructure
3	21 (3.24%)	Hyper-V
4	17 (2.62%)	VMware ESXi
5	14 (2.16%)	vSphere
6	12 (1.85%)	Veritas Cluster Server
6	12 (1.85%)	Veritas File System
7	11 (1.70%)	Virtual Desktop
8	9 (1.39%)	Oracle RAC
9	7 (1.08%)	XenApp
10	5 (0.77%)	Firmware
10	5 (0.77%)	Microsoft App-V
10	5 (0.77%)	Virtual Machines
10	5 (0.77%)	Virtual Servers
10	5 (0.77%)	VMware Workstation
11	4 (0.62%)	Apache Flume
11	4 (0.62%)	Microsoft Virtual Server
11	4 (0.62%)	SRDF
11	4 (0.62%)	XenDesktop
12	3 (0.46%)	Docker

Systems Management
1	32 (4.94%)	SCCM
2	28 (4.32%)	NetBackup
3	15 (2.31%)	SCOM
4	14 (2.16%)	Ansible
5	12 (1.85%)	Puppet
6	11 (1.70%)	Microsoft Clustering
7	10 (1.54%)	OpenView Configuration Management
8	9 (1.39%)	WSUS
9	8 (1.23%)	Nagios
9	8 (1.23%)	Netcool
10	7 (1.08%)	Backup Exec
10	7 (1.08%)	Cisco Prime
10	7 (1.08%)	Tivoli
11	6 (0.93%)	Tivoli Storage Manager
11	6 (0.93%)	Unicenter
11	6 (0.93%)	Veritas Storage Foundation
12	5 (0.77%)	vCenter Server
12	5 (0.77%)	vMotion
13	4 (0.62%)	Dollar Universe
13	4 (0.62%)	WMI

Vendors
1	156 (24.07%)	Microsoft
2	87 (13.43%)	VMware
3	81 (12.50%)	Oracle
4	55 (8.49%)	Citrix
5	54 (8.33%)	Cisco
6	48 (7.41%)	HP
7	46 (7.10%)	ServiceNow
8	27 (4.17%)	IBM
9	26 (4.01%)	Sun
10	25 (3.86%)	Veritas
11	24 (3.70%)	Red Hat
12	21 (3.24%)	Remedy
13	20 (3.09%)	Symantec
14	17 (2.62%)	Dell
14	17 (2.62%)	EMC
14	17 (2.62%)	LANDesk
15	16 (2.47%)	Splunk
16	15 (2.31%)	NetApp
17	14 (2.16%)	F5
17	14 (2.16%)	ION Trading