Problem Management Contract Job Trends in England

Problem Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Problem Management skills. It covers vacancies from the 6 months leading up to 19 September 2025, with comparisons to the same periods in the previous two years.

6 months to
19 Sep 2025
Same period 2024 Same period 2023
Rank 279 305 249
Rank change year-on-year +26 -56 +12
Contract jobs citing Problem Management 260 228 420
As % of all contract jobs advertised in England 0.93% 0.69% 0.99%
As % of the Processes & Methodologies category 1.03% 0.80% 1.12%
Number of daily rates quoted 144 144 266
10th Percentile £282 £325 £250
25th Percentile £363 £414 £400
Median daily rate (50th Percentile) £464 £480 £500
Median % change year-on-year -3.18% -4.10% -
75th Percentile £538 £554 £587
90th Percentile £650 £638 £650
UK median daily rate £450 £480 £500
% change year-on-year -6.15% -4.10% -
Number of hourly rates quoted 12 6 33
10th Percentile £15.50 £31.50 -
25th Percentile £17.22 £41.53 £13.41
Median hourly rate £20.42 £56.75 £13.66
Median % change year-on-year -64.02% +315.41% -19.65%
75th Percentile £31.71 £58.27 £23.00
90th Percentile £47.12 £79.25 £55.71
UK median hourly rate £18.90 £56.75 £13.66
% change year-on-year -66.70% +315.41% -19.65%

All Process and Methodology Skills
England

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 25,277 28,358 37,638
As % of all contract IT jobs advertised in England 90.89% 86.07% 89.13%
Number of daily rates quoted 16,059 17,631 26,012
10th Percentile £300 £313 £315
25th Percentile £405 £420 £428
Median daily rate (50th Percentile) £510 £525 £550
Median % change year-on-year -2.86% -4.55% -
75th Percentile £625 £645 £656
90th Percentile £738 £750 £750
UK median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 1,509 1,303 1,436
10th Percentile £14.38 £15.00 £14.25
25th Percentile £17.79 £20.00 £19.00
Median hourly rate £25.15 £43.00 £44.50
Median % change year-on-year -41.51% -3.37% +53.66%
75th Percentile £50.00 £66.55 £65.00
90th Percentile £68.00 £75.00 £77.50
UK median hourly rate £25.15 £43.00 £43.79
% change year-on-year -41.51% -1.81% +51.53%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Problem Management.

Contractor daily rate distribution trend for jobs in England citing Problem Management

Problem Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Problem Management in England over the 6 months to 19 September 2025.

Daily rate histogram for Problem Management in England

Problem Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Problem Management.

Contractor hourly rate distribution trend for jobs in England citing Problem Management

Problem Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Problem Management in England over the 6 months to 19 September 2025.

Hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 19 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +12 96 £500 +5.26% 32
North of England -13 78 £450 -10.00% 31
North West +12 52 £375 -23.94% 12
Midlands +6 30 £402 +42.93% 12
Yorkshire -23 25 £450 -18.77% 13
South East +11 22 £513 +13.89% 38
West Midlands +5 22 £402 +42.93% 5
South West +18 15 £525 -16.00% 1
East of England +1 11 £500 +42.86% 17
East Midlands - 8 £650 - 7
North East -2 1 £650 +33.33% 6
Problem Management
UK

Problem Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (9.23%) Skype for Business
2 23 (8.85%) SharePoint
3 19 (7.31%) Microsoft Exchange
4 16 (6.15%) Mattermost
5 15 (5.77%) Confluence
6 8 (3.08%) IIS
6 8 (3.08%) NetWeaver
7 7 (2.69%) CICS
7 7 (2.69%) Exchange Server 2013
8 4 (1.54%) JBoss
8 4 (1.54%) WebSphere
8 4 (1.54%) WebSphere Application Server
9 3 (1.15%) Apache
9 3 (1.15%) iPlanet
9 3 (1.15%) SharePoint 2010
10 2 (0.77%) WebLogic
11 1 (0.38%) Apache Airflow
11 1 (0.38%) MQSeries
11 1 (0.38%) Oracle Workflow
11 1 (0.38%) Tomcat
Applications
1 27 (10.38%) Microsoft Office
2 9 (3.46%) Microsoft Excel
3 8 (3.08%) Microsoft PowerPoint
3 8 (3.08%) MS Visio
4 3 (1.15%) InfoPath
Business Applications
1 19 (7.31%) Remedy ITSM
2 9 (3.46%) SAP IBP
3 3 (1.15%) SAP S/4HANA
4 2 (0.77%) Aladdin
4 2 (0.77%) assyst
5 1 (0.38%) Dynamics CRM
5 1 (0.38%) Endur
5 1 (0.38%) Oracle EBS
5 1 (0.38%) Oracle EBS R12
5 1 (0.38%) Oracle ERP
5 1 (0.38%) SAP BPC
5 1 (0.38%) SAP Oil and Gas
5 1 (0.38%) SAP SD
Cloud Services
1 36 (13.85%) Azure
2 31 (11.92%) Microsoft 365
3 21 (8.08%) OneDrive
4 19 (7.31%) AWS
5 15 (5.77%) Power Platform
6 13 (5.00%) GitHub
6 13 (5.00%) SaaS
7 12 (4.62%) Entra ID
8 10 (3.85%) PowerApps
9 7 (2.69%) GitHub Actions
9 7 (2.69%) PaaS
10 6 (2.31%) Azure DevOps
10 6 (2.31%) OCI
10 6 (2.31%) Power Automate
11 5 (1.92%) Amazon EKS
11 5 (1.92%) ShareGate
12 4 (1.54%) OpenShift
13 3 (1.15%) Amazon CloudWatch
13 3 (1.15%) AWS CloudFormation
13 3 (1.15%) Datadog
Communications & Networking
1 24 (9.23%) Skype
2 18 (6.92%) Firewall
3 17 (6.54%) DNS
4 14 (5.38%) Unified Communications
5 13 (5.00%) VPN
5 13 (5.00%) WAN
5 13 (5.00%) WebEx
6 12 (4.62%) TCP/IP
7 10 (3.85%) DHCP
7 10 (3.85%) LAN
8 9 (3.46%) SD-WAN
8 9 (3.46%) Softphone
8 9 (3.46%) Wireless
9 8 (3.08%) Wi-Fi
10 7 (2.69%) VoIP
11 6 (2.31%) Network Security
12 5 (1.92%) Cisco Nexus
13 4 (1.54%) MGCP
13 4 (1.54%) MPLS
13 4 (1.54%) Wireshark
Database & Business Intelligence
1 13 (5.00%) Oracle Database
2 10 (3.85%) Oracle Reports
3 9 (3.46%) SAP HANA
4 8 (3.08%) SAP BW
5 4 (1.54%) Power BI
5 4 (1.54%) SQL Server
6 2 (0.77%) BigQuery
6 2 (0.77%) DB2
6 2 (0.77%) Elasticsearch
6 2 (0.77%) NoSQL
6 2 (0.77%) Tableau
7 1 (0.38%) Amazon RDS
7 1 (0.38%) Amazon Redshift
7 1 (0.38%) BusinessObjects
7 1 (0.38%) DTS
7 1 (0.38%) Oracle BI EE
7 1 (0.38%) Oracle Discoverer
7 1 (0.38%) PostgreSQL
7 1 (0.38%) RDBMS
7 1 (0.38%) Relational Database
Development Applications
1 19 (7.31%) JIRA
2 15 (5.77%) Git
3 14 (5.38%) Jenkins
4 7 (2.69%) Postman
5 3 (1.15%) Bitbucket Server
5 3 (1.15%) CA Release Automation
5 3 (1.15%) Sonatype Nexus
6 2 (0.77%) GitLab
7 1 (0.38%) Bitbucket
7 1 (0.38%) Fiddler
7 1 (0.38%) MSI
7 1 (0.38%) SonarQube
General
1 115 (44.23%) Social Skills
2 84 (32.31%) Finance
3 59 (22.69%) Analytical Skills
4 28 (10.77%) Banking
5 27 (10.38%) Public Sector
6 10 (3.85%) Manufacturing
6 10 (3.85%) Organisational Skills
6 10 (3.85%) Telecoms
7 7 (2.69%) Financial Institution
8 6 (2.31%) Documentation Skills
8 6 (2.31%) Marketing
9 5 (1.92%) Electronics
9 5 (1.92%) Investment Banking
9 5 (1.92%) Law
10 4 (1.54%) Inclusion and Diversity
10 4 (1.54%) Legal
10 4 (1.54%) Military
11 3 (1.15%) Presentation Skills
12 2 (0.77%) Back Office
13 1 (0.38%) Front Office
Job Titles
1 56 (21.54%) Analyst
2 43 (16.54%) Support Analyst
3 24 (9.23%) Operations Analyst
4 23 (8.85%) Operational Support Analyst
4 23 (8.85%) Operations Support Analyst
5 20 (7.69%) Service Manager
6 17 (6.54%) IT Support
7 16 (6.15%) Incident Manager
7 16 (6.15%) Messaging Support
8 14 (5.38%) Delivery Manager
8 14 (5.38%) Messaging Analyst
8 14 (5.38%) Messaging Support Analyst
8 14 (5.38%) Support Engineer
9 13 (5.00%) Consultant
9 13 (5.00%) Lead
9 13 (5.00%) Senior
10 11 (4.23%) Network Engineer
11 10 (3.85%) IT Analyst
12 9 (3.46%) ITIL Incident Manager
12 9 (3.46%) Messaging Engineer
Libraries, Frameworks & Software Standards
1 13 (5.00%) XMPP
2 9 (3.46%) SAP Fiori
3 8 (3.08%) Oracle Fusion
3 8 (3.08%) SAP Basis
4 6 (2.31%) .NET
5 5 (1.92%) ISPF
5 5 (1.92%) SAML
5 5 (1.92%) Web Services
6 4 (1.54%) HTML
6 4 (1.54%) Middleware
6 4 (1.54%) XML
7 3 (1.15%) LDAP
7 3 (1.15%) OAuth
7 3 (1.15%) OpenID
7 3 (1.15%) REST
8 2 (0.77%) .NET Framework
8 2 (0.77%) Ajax
8 2 (0.77%) CSS
8 2 (0.77%) FIX Protocol
8 2 (0.77%) SOAP
Miscellaneous
1 30 (11.54%) Management Information System
2 17 (6.54%) Data Centre
3 13 (5.00%) CMDB
4 12 (4.62%) Video Conferencing
5 10 (3.85%) Enterprise Software
6 9 (3.46%) Mainframe
7 7 (2.69%) Driving Licence
7 7 (2.69%) Security Posture
7 7 (2.69%) Self-Motivation
8 5 (1.92%) Virtual Team
8 5 (1.92%) VSAM
9 4 (1.54%) IBM Mainframe
9 4 (1.54%) Team-Oriented Environment
10 3 (1.15%) Data Protection Act
10 3 (1.15%) Low-Code
10 3 (1.15%) Onboarding
11 2 (0.77%) Distributed Systems
11 2 (0.77%) Hybrid Cloud
11 2 (0.77%) PKI
11 2 (0.77%) Replication
Operating Systems
1 40 (15.38%) Windows
2 38 (14.62%) Linux
3 17 (6.54%) Unix
4 8 (3.08%) Windows Server
5 6 (2.31%) Windows 10
5 6 (2.31%) zOS
6 4 (1.54%) Android
6 4 (1.54%) Apple iOS
6 4 (1.54%) Red Hat Enterprise Linux
7 3 (1.15%) Mac OS
8 2 (0.77%) AIX
8 2 (0.77%) Solaris
8 2 (0.77%) SUSE Linux Enterprise Server
9 1 (0.38%) CentOS
9 1 (0.38%) VMS
Processes & Methodologies
1 139 (53.46%) ITIL
2 81 (31.15%) Problem-Solving
3 72 (27.69%) Change Management
4 58 (22.31%) Service Management
5 53 (20.38%) Agile
6 49 (18.85%) ITSM
7 47 (18.08%) Incident Management
8 45 (17.31%) DevOps
9 41 (15.77%) Continuous Improvement
10 40 (15.38%) Service Delivery
11 39 (15.00%) Stakeholder Management
12 37 (14.23%) Root Cause Analysis
13 36 (13.85%) Migration
14 27 (10.38%) Project Management
15 26 (10.00%) Information Security
16 24 (9.23%) Configuration Management
17 23 (8.85%) Customer Service
17 23 (8.85%) Disaster Recovery
18 20 (7.69%) Performance Tuning
19 19 (7.31%) Cybersecurity
Programming Languages
1 46 (17.69%) SQL
2 37 (14.23%) PowerShell
3 24 (9.23%) Python
4 9 (3.46%) Go
5 8 (3.08%) Bash
5 8 (3.08%) JavaScript
5 8 (3.08%) Shell Script
6 7 (2.69%) PromQL
7 6 (2.31%) CLIST
7 6 (2.31%) REXX
8 5 (1.92%) C#
8 5 (1.92%) JCL
9 4 (1.54%) Groovy
10 3 (1.15%) Java
11 2 (0.77%) Kotlin
12 1 (0.38%) ABAP
12 1 (0.38%) ActionScript 2.0
12 1 (0.38%) Perl
12 1 (0.38%) PL/SQL
12 1 (0.38%) Ruby
Qualifications
1 50 (19.23%) Security Cleared
2 38 (14.62%) ITIL Certification
3 37 (14.23%) Degree
4 31 (11.92%) SC Cleared
5 8 (3.08%) Cisco Certification
6 7 (2.69%) Microsoft Certification
7 6 (2.31%) BPSS Clearance
7 6 (2.31%) Computer Science Degree
8 5 (1.92%) A+ Certification
8 5 (1.92%) AWS Certification
8 5 (1.92%) MCP
8 5 (1.92%) PMP
9 4 (1.54%) CCIE
9 4 (1.54%) CCNA
9 4 (1.54%) MCDST
10 3 (1.15%) CCNP
10 3 (1.15%) PMI Certification
11 2 (0.77%) DV Cleared
11 2 (0.77%) MCSE
11 2 (0.77%) Oracle Certification
Quality Assurance & Compliance
1 17 (6.54%) SLA
2 7 (2.69%) ISO/IEC 27001
2 7 (2.69%) QA
3 6 (2.31%) NIST
4 5 (1.92%) PCI DSS
5 4 (1.54%) Cyber Essentials
5 4 (1.54%) ISO 22301
5 4 (1.54%) ISO 31000
6 3 (1.15%) GDPR
6 3 (1.15%) PMO
7 1 (0.38%) Accessibility
7 1 (0.38%) GxP
7 1 (0.38%) ITGC
7 1 (0.38%) Sarbanes-Oxley
System Software
1 61 (23.46%) Active Directory
2 11 (4.23%) VMware Infrastructure
3 5 (1.92%) Time Sharing Option
4 4 (1.54%) Docker
5 3 (1.15%) Tivoli Directory Server
5 3 (1.15%) VMware ESXi
6 2 (0.77%) Veritas Cluster Server
6 2 (0.77%) vSphere
7 1 (0.38%) Firmware
7 1 (0.38%) Oracle RAC
7 1 (0.38%) RACF
7 1 (0.38%) Virtual Desktop
7 1 (0.38%) Virtual Machines
7 1 (0.38%) Xen
Systems Management
1 24 (9.23%) SCOM
2 21 (8.08%) SCCM
3 16 (6.15%) Microsoft Intune
4 15 (5.77%) HP SiteScope
4 15 (5.77%) Kubernetes
5 13 (5.00%) Grafana
6 11 (4.23%) Ansible
7 10 (3.85%) Prometheus
8 9 (3.46%) Oracle RMAN
8 9 (3.46%) Terraform
9 8 (3.08%) Puppet
10 6 (2.31%) OMEGAMON
11 4 (1.54%) CA Endevor
11 4 (1.54%) Cisco Prime
11 4 (1.54%) FortiGate
11 4 (1.54%) Microsoft Clustering
12 3 (1.15%) CA Single Sign-On
12 3 (1.15%) CA Wily
12 3 (1.15%) Progress Chef
12 3 (1.15%) Tivoli
Vendors
1 84 (32.31%) Microsoft
2 39 (15.00%) Cisco
3 37 (14.23%) Splunk
4 28 (10.77%) ServiceNow
5 24 (9.23%) Remedy
6 23 (8.85%) Oracle
7 18 (6.92%) SAP
8 13 (5.00%) Red Hat
8 13 (5.00%) VMware
9 11 (4.23%) IBM
10 8 (3.08%) Commvault
10 8 (3.08%) Fortinet
10 8 (3.08%) MuleSoft
11 7 (2.69%) Palo Alto
11 7 (2.69%) SolarWinds
12 6 (2.31%) Dynatrace
13 5 (1.92%) F5
13 5 (1.92%) Zscaler
14 4 (1.54%) Aruba
14 4 (1.54%) iManage