Period
to 22 January 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK > England
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 298 239 248
Rank change year-on-year -59 +9 +30
Contract jobs citing Problem Management 764 954 990
As % of all contract IT jobs advertised in England 0.83% 1.08% 1.00%
As % of the Processes & Methodologies category 0.98% 1.28% 1.21%
Number of daily rates quoted 487 568 619
England median daily rate £375 £375 £370
Median daily rate % change year-on-year - +1.35% +5.71%
10th Percentile £175 £154 £163
90th Percentile £588 £533 £550
UK median daily rate £375 £375 £365
% change year-on-year - +2.74% +4.29%
Number of hourly rates quoted 45 42 37
England median hourly rate £15.00 £22.50 £25.50
Median hourly rate % change year-on-year -33.33% -11.76% +37.73%
10th Percentile £10.26 £12.50 £11.78
90th Percentile £24.90 £36.00 £45.30
UK median hourly rate £15.00 £22.50 £25.75
% change year-on-year -33.33% -12.62% +38.96%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 77,620 74,396 81,850
As % of all contract IT jobs advertised in England 84.62% 84.03% 82.72%
Number of daily rates quoted 52,445 49,648 53,873
England median daily rate £450 £434 £425
Median daily rate % change year-on-year +3.72% +2.09% +6.12%
10th Percentile £293 £269 £263
90th Percentile £638 £619 £600
UK median daily rate £450 £425 £425
% change year-on-year +5.88% - +6.25%
Number of hourly rates quoted 1,794 2,033 2,509
England median hourly rate £23.50 £25.00 £23.00
Median hourly rate % change year-on-year -6.00% +8.70% +15.00%
10th Percentile £11.37 £11.27 £11.25
90th Percentile £49.75 £48.00 £50.00
UK median hourly rate £23.38 £24.50 £24.00
% change year-on-year -4.59% +2.08% +20.00%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in England.

Contractor daily rate trend for Problem Management in England

Problem Management
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Problem Management in England over the 6 months to 22 January 2018.

Contractor daily rate histogram for Problem Management in England

Problem Management
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in England.

Contractor hourly rate trend for Problem Management in England

Problem Management
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Problem Management in England over the 6 months to 22 January 2018.

Contractor hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -20 333 £425 +4.94% 51
South East -26 167 £375 +3.59% 28
North of England -99 85 £375 +7.14% 60
Midlands -18 83 £313 -19.87% 30
East of England +2 66 £300 - 21
North West -38 58 £420 +26.32% 37
West Midlands -16 49 £288 -28.13% 18
South West +9 35 £449 +86.98% 13
East Midlands +7 33 £338 +110.94% 12
Yorkshire -18 23 £350 +7.69% 18
North East -55 6 £625 +60.26% 5
Problem Management
UK

For the 6 months to 22 January 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Problem Management.

1 371 (48.56%) ITIL
2 245 (32.07%) Windows
3 223 (29.19%) Microsoft
4 212 (27.75%) Incident Management
5 204 (26.70%) Change Management
6 183 (23.95%) Active Directory
6 183 (23.95%) Finance
7 157 (20.55%) Service Management
8 125 (16.36%) VMware
9 122 (15.97%) Analytical Skills
10 114 (14.92%) SQL
11 112 (14.66%) Linux
11 112 (14.66%) Service Delivery
12 110 (14.40%) Project Management
13 106 (13.87%) Unix
14 100 (13.09%) SLA
15 96 (12.57%) Cisco
16 93 (12.17%) Management Information System
17 92 (12.04%) Microsoft Office
18 91 (11.91%) DNS
18 91 (11.91%) Degree
19 88 (11.52%) Agile Software Development
20 87 (11.39%) Root Cause Analysis
21 83 (10.86%) Windows Server
22 82 (10.73%) Firewall
23 79 (10.34%) Security Cleared
24 78 (10.21%) Banking
25 76 (9.95%) Java
26 75 (9.82%) Office 365
27 74 (9.69%) Citrix

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (8.12%) MS Exchange
2 52 (6.81%) IIS
3 42 (5.50%) SharePoint
4 39 (5.10%) Skype for Business
5 31 (4.06%) Apache
6 26 (3.40%) Tomcat
7 24 (3.14%) Exchange Server 2010
8 16 (2.09%) Exchange Server 2013
8 16 (2.09%) WebLogic
9 14 (1.83%) nginx
10 13 (1.70%) SAS
11 11 (1.44%) Confluence
12 10 (1.31%) JBoss
13 9 (1.18%) CMS
13 9 (1.18%) WebSphere
14 7 (0.92%) Elasticsearch
15 5 (0.65%) Tuxedo
16 4 (0.52%) BizTalk Server
16 4 (0.52%) IBM Notes
17 3 (0.39%) Documentum
Applications
1 92 (12.04%) Microsoft Office
2 27 (3.53%) Microsoft Excel
3 16 (2.09%) Microsoft PowerPoint
4 11 (1.44%) Microsoft Project
5 7 (0.92%) MS Visio
6 2 (0.26%) Spreadsheet
Business Applications
1 10 (1.31%) RMDS
2 7 (0.92%) Remedy ITSM
3 5 (0.65%) Dynamics AX
3 5 (0.65%) ION MarketView
4 3 (0.39%) Bloomberg TOMS
4 3 (0.39%) Dynamics CRM
4 3 (0.39%) Eikon
4 3 (0.39%) NetSuite
4 3 (0.39%) PeopleSoft CRM
5 1 (0.13%) Bloomberg AIM
5 1 (0.13%) Dynamics GP
5 1 (0.13%) Endur
5 1 (0.13%) Findur
5 1 (0.13%) Oracle Applications
5 1 (0.13%) Oracle EBS
5 1 (0.13%) Oracle ERP
5 1 (0.13%) Unit4 Business World
Cloud Services
1 75 (9.82%) Office 365
2 46 (6.02%) Microsoft Azure
3 42 (5.50%) Amazon AWS
4 15 (1.96%) SaaS
5 14 (1.83%) IaaS
6 13 (1.70%) PaaS
7 9 (1.18%) Mimecast
8 5 (0.65%) Cloud Computing
9 4 (0.52%) Azure Active Directory
10 3 (0.39%) Akamai
10 3 (0.39%) npm
11 2 (0.26%) GitHub
12 1 (0.13%) AWS Lambda
12 1 (0.13%) Google Analytics
12 1 (0.13%) Google Cloud Platform
12 1 (0.13%) Google Drive
12 1 (0.13%) Serverless
12 1 (0.13%) Slack
Communications & Networking
1 91 (11.91%) DNS
2 82 (10.73%) Firewall
3 60 (7.85%) DHCP
4 50 (6.54%) TCP/IP
5 49 (6.41%) WAN
6 39 (5.10%) SAN
7 38 (4.97%) VPN
8 37 (4.84%) LAN
9 24 (3.14%) SSL
10 20 (2.62%) NAS
10 20 (2.62%) Skype
11 19 (2.49%) BIG-IP
12 17 (2.23%) Internet
13 16 (2.09%) MPLS
13 16 (2.09%) Network Security
14 15 (1.96%) GSM
14 15 (1.96%) HSPA
14 15 (1.96%) LTE
14 15 (1.96%) WCDMA
15 14 (1.83%) VoIP
Database & Business Intelligence
1 71 (9.29%) SQL Server
2 16 (2.09%) Data Warehouse
3 12 (1.57%) NoSQL
4 11 (1.44%) MongoDB
5 9 (1.18%) Hadoop
5 9 (1.18%) MySQL
6 8 (1.05%) Oracle Database
7 7 (0.92%) Big Data
7 7 (0.92%) PostgreSQL
7 7 (0.92%) Relational Database
8 6 (0.79%) BusinessObjects
8 6 (0.79%) SQL Server 2008
9 5 (0.65%) Blockchain
9 5 (0.65%) DB2
9 5 (0.65%) OLAP
9 5 (0.65%) Oracle Exadata
9 5 (0.65%) SQL Server 2012
9 5 (0.65%) Sqoop
10 4 (0.52%) OLTP
10 4 (0.52%) Star Schema
Development Applications
1 23 (3.01%) JIRA
2 12 (1.57%) JMeter
3 11 (1.44%) Git (software)
3 11 (1.44%) Jenkins
4 7 (0.92%) Android Studio
4 7 (0.92%) Maven
4 7 (0.92%) Xcode
4 7 (0.92%) Zephyr
5 6 (0.79%) Team Foundation Server
6 5 (0.65%) PeopleTools
6 5 (0.65%) TestRail
7 4 (0.52%) Ant
7 4 (0.52%) CA Gen
7 4 (0.52%) IBM UrbanCode
8 3 (0.39%) Bitbucket
8 3 (0.39%) Octopus Deploy
8 3 (0.39%) SonarQube
8 3 (0.39%) TeamCity
9 2 (0.26%) Selenium
9 2 (0.26%) Visual Studio Team System
General
1 183 (23.95%) Finance
2 78 (10.21%) Banking
3 40 (5.24%) Telecoms
4 26 (3.40%) Investment Banking
5 24 (3.14%) Retail
6 20 (2.62%) Legal
7 13 (1.70%) Publishing
8 11 (1.44%) Manufacturing
9 8 (1.05%) Advertising
9 8 (1.05%) Back Office
9 8 (1.05%) Marketing
10 6 (0.79%) Billing
10 6 (0.79%) Electronics
10 6 (0.79%) Financial Institution
10 6 (0.79%) Military
10 6 (0.79%) Pharmaceutical
11 4 (0.52%) Front Office
11 4 (0.52%) German Language
12 1 (0.13%) Italian Language
12 1 (0.13%) Local Government
Job Titles
1 189 (24.74%) Analyst
2 72 (9.42%) Support Analyst
3 58 (7.59%) Service Analyst
4 53 (6.94%) Applications Support
5 52 (6.81%) Service Manager
6 45 (5.89%) Infrastructure Engineer
7 40 (5.24%) Support Engineer
8 38 (4.97%) Administrator
9 37 (4.84%) Service Desk Analyst
10 36 (4.71%) Desktop Support
11 30 (3.93%) Applications Support Analyst
11 30 (3.93%) Architect
12 29 (3.80%) Senior Analyst
13 28 (3.66%) Incident Manager
14 26 (3.40%) Delivery Manager
15 25 (3.27%) Network Engineer
16 22 (2.88%) 2nd Line Support
16 22 (2.88%) IT Analyst
16 22 (2.88%) Project Manager
17 21 (2.75%) Consultant
Libraries, Frameworks & Software Standards
1 40 (5.24%) Web Services
2 24 (3.14%) .NET
3 22 (2.88%) LDAP
3 22 (2.88%) XML
4 19 (2.49%) Middleware
5 18 (2.36%) J2EE
6 16 (2.09%) REST
7 14 (1.83%) Elastic Stack
8 12 (1.57%) HTML
9 10 (1.31%) SailPoint
9 10 (1.31%) SOAP
10 9 (1.18%) CSS
10 9 (1.18%) jQuery
11 8 (1.05%) JSON
11 8 (1.05%) Spring
11 8 (1.05%) WCF
12 7 (0.92%) AngularJS
12 7 (0.92%) ASP.NET
12 7 (0.92%) SAML
13 6 (0.79%) XSD
Miscellaneous
1 122 (15.97%) Analytical Skills
2 93 (12.17%) Management Information System
3 52 (6.81%) Data Centre
4 38 (4.97%) Computer Science
5 28 (3.66%) Clustering
6 23 (3.01%) CMDB
7 17 (2.23%) Virtual Team
8 16 (2.09%) Replication
9 15 (1.96%) PKI
10 12 (1.57%) User Experience
11 11 (1.44%) Blackberry
11 11 (1.44%) Equities
11 11 (1.44%) Microsoft Licensing
12 10 (1.31%) Fixed Income
12 10 (1.31%) Mobile App
12 10 (1.31%) NHS
12 10 (1.31%) SWIFT
13 9 (1.18%) Fat Client
13 9 (1.18%) Thin Client
14 8 (1.05%) Video Conferencing
Operating Systems
1 245 (32.07%) Windows
2 112 (14.66%) Linux
3 106 (13.87%) Unix
4 83 (10.86%) Windows Server
5 58 (7.59%) Windows Server 2012
6 52 (6.81%) Windows 7
7 42 (5.50%) Windows Server 2008
8 34 (4.45%) Windows 10
9 33 (4.32%) Red Hat Enterprise Linux
10 29 (3.80%) Windows Server 2003
11 23 (3.01%) Solaris
12 13 (1.70%) Android
13 12 (1.57%) Windows 8
13 12 (1.57%) Windows XP
14 10 (1.31%) AIX
15 9 (1.18%) Apple iOS
16 8 (1.05%) Windows 2000
17 7 (0.92%) Windows Vista
18 5 (0.65%) SUSE
19 3 (0.39%) Ubuntu
Processes & Methodologies
1 371 (48.56%) ITIL
2 212 (27.75%) Incident Management
3 204 (26.70%) Change Management
4 157 (20.55%) Service Management
5 112 (14.66%) Service Delivery
6 110 (14.40%) Project Management
7 88 (11.52%) Agile Software Development
8 87 (11.39%) Root Cause Analysis
9 69 (9.03%) Disaster Recovery
10 64 (8.38%) Configuration Management
11 60 (7.85%) Stakeholder Management
12 58 (7.59%) ITSM
13 54 (7.07%) Release Management
14 52 (6.81%) ITIL V3
15 51 (6.68%) Migration
16 50 (6.54%) Capacity Planning
17 45 (5.89%) Change Control
17 45 (5.89%) Continuous Improvement
18 44 (5.76%) DevOps
19 43 (5.63%) Service Design
Programming Languages
1 114 (14.92%) SQL
2 76 (9.95%) Java
3 58 (7.59%) PowerShell
4 36 (4.71%) Python
5 34 (4.45%) Perl
6 20 (2.62%) Shell Script
7 17 (2.23%) JavaScript
7 17 (2.23%) PL/SQL
8 15 (1.96%) C#
9 13 (1.70%) Ruby
10 12 (1.57%) Bash Shell
11 10 (1.31%) VBScript
12 9 (1.18%) C
12 9 (1.18%) Korn
12 9 (1.18%) T-SQL
13 7 (0.92%) Apple Swift
13 7 (0.92%) Objective-C
13 7 (0.92%) PHP
14 5 (0.65%) GraphQL
15 4 (0.52%) XPath
Qualifications
1 91 (11.91%) Degree
2 79 (10.34%) Security Cleared
3 55 (7.20%) SC Cleared
4 39 (5.10%) Cisco Certification
5 34 (4.45%) Microsoft Certification
6 28 (3.66%) ITIL Certification
7 27 (3.53%) CCNP
8 25 (3.27%) MCP
9 23 (3.01%) MCSE
10 21 (2.75%) DV Cleared
11 17 (2.23%) CISSP
11 17 (2.23%) Computer Science Degree
11 17 (2.23%) VMware Certified Professional (VCP)
12 16 (2.09%) CCIE
13 15 (1.96%) Numerate Degree
14 14 (1.83%) CISM
15 12 (1.57%) CCNA
15 12 (1.57%) MCSA
15 12 (1.57%) PRINCE2 Certification
16 11 (1.44%) CCDP
Quality Assurance & Compliance
1 100 (13.09%) SLA
2 30 (3.93%) QA
3 16 (2.09%) PMO
4 9 (1.18%) ISO/IEC 27001
4 9 (1.18%) PCI DSS
4 9 (1.18%) TARGET2
5 8 (1.05%) ISO/IEC 20000
6 7 (0.92%) MiFID
7 6 (0.79%) GDPR
8 5 (0.65%) Dodd-Frank
9 4 (0.52%) EMIR
9 4 (0.52%) ISO 9001
10 3 (0.39%) Disclosure Scotland
10 3 (0.39%) GAAP
10 3 (0.39%) ISO/IEC 27005
10 3 (0.39%) Sarbanes-Oxley
11 2 (0.26%) HL7
11 2 (0.26%) ISO 8583
12 1 (0.13%) COBIT
12 1 (0.13%) RMADS
System Software
1 183 (23.95%) Active Directory
2 62 (8.12%) VMware Infrastructure
3 46 (6.02%) Hyper-V
4 35 (4.58%) VMware ESXi
5 22 (2.88%) XenApp
6 19 (2.49%) Docker
7 14 (1.83%) Microsoft App-V
8 13 (1.70%) Terminal Services
9 11 (1.44%) Virtual Machines
10 8 (1.05%) Veritas Cluster Server
11 7 (0.92%) NFS
11 7 (0.92%) Veritas File System
12 6 (0.79%) DFS Replication
12 6 (0.79%) Virtual Servers
13 5 (0.65%) Apache Flume
13 5 (0.65%) HDFS
13 5 (0.65%) Oracle RAC
13 5 (0.65%) Samba
13 5 (0.65%) SRDF
13 5 (0.65%) Veritas Volume Manager
Systems Management
1 55 (7.20%) SCCM
2 28 (3.66%) NetBackup
3 25 (3.27%) SCOM
4 21 (2.75%) Backup Exec
5 18 (2.36%) Ansible
6 14 (1.83%) ITRS Geneos
7 13 (1.70%) BladeLogic
7 13 (1.70%) Puppet
8 12 (1.57%) Nagios
8 12 (1.57%) Rancher
9 11 (1.44%) McAfee ePO
9 11 (1.44%) Tivoli
10 10 (1.31%) Tivoli Storage Manager
11 9 (1.18%) Microsoft Clustering
11 9 (1.18%) Norton AntiVirus
11 9 (1.18%) WSUS
12 8 (1.05%) DameWare
12 8 (1.05%) Host Intrusion Detection System
12 8 (1.05%) HP Data Protector
13 7 (0.92%) CA Single Sign-On
Vendors
1 223 (29.19%) Microsoft
2 125 (16.36%) VMware
3 96 (12.57%) Cisco
4 74 (9.69%) Citrix
5 68 (8.90%) Oracle
6 54 (7.07%) HP
7 41 (5.37%) ServiceNow
8 40 (5.24%) NetApp
9 39 (5.10%) Dell
10 37 (4.84%) Red Hat
11 32 (4.19%) IBM
12 26 (3.40%) Remedy
13 22 (2.88%) F5
13 22 (2.88%) Symantec
14 21 (2.75%) SolarWinds
15 19 (2.49%) Bloomberg
15 19 (2.49%) Ivanti
16 18 (2.36%) Splunk
16 18 (2.36%) Veritas
17 17 (2.23%) McAfee