Problem Management Contract Job Trends in England

Problem Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 24 January 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Jan 2026
Same period 2025 Same period 2024
Rank 317 256 254
Rank change year-on-year -61 -2 -1
Contract jobs citing Problem Management 239 246 345
As % of all contract jobs in England 0.74% 0.92% 0.92%
As % of the Processes & Methodologies category 0.84% 1.03% 1.05%
Number of daily rates quoted 158 136 202
10th Percentile £248 £248 £270
25th Percentile £325 £413 £350
Median daily rate (50th Percentile) £475 £481 £465
Median % change year-on-year -1.30% +3.50% -2.11%
75th Percentile £564 £585 £575
90th Percentile £658 £650 £625
UK median daily rate £465 £475 £457
% change year-on-year -2.11% +3.83% -1.62%
Number of hourly rates quoted 18 10 58
10th Percentile £15.50 £35.75 £13.29
25th Percentile £16.38 £55.87 £13.41
Median hourly rate £20.79 £60.87 £14.16
Median % change year-on-year -65.85% +329.89% -27.38%
75th Percentile £24.83 £69.69 £25.00
90th Percentile £26.25 £73.00 £56.02
UK median hourly rate £20.79 £60.87 £14.16
% change year-on-year -65.85% +329.89% -27.38%

All Process & Methodology Skills
England

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 28,619 23,884 32,830
As % of all contract IT jobs advertised in England 88.03% 89.35% 87.64%
Number of daily rates quoted 18,307 14,637 22,019
10th Percentile £305 £310 £300
25th Percentile £410 £413 £419
Median daily rate (50th Percentile) £501 £525 £533
Median % change year-on-year -4.67% -1.50% -3.09%
75th Percentile £625 £645 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 1,784 768 1,764
10th Percentile £15.00 £15.62 £14.00
25th Percentile £17.83 £20.94 £17.20
Median hourly rate £25.15 £34.00 £37.50
Median % change year-on-year -26.03% -9.33% +11.41%
75th Percentile £58.75 £63.75 £62.50
90th Percentile £69.89 £75.00 £75.00
UK median hourly rate £25.15 £32.50 £36.42
% change year-on-year -22.62% -10.76% +16.69%

Problem Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised in England.

Problem Management job vacancy trend in England

Problem Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Problem Management.

Contractor daily rate distribution trend for jobs in England citing Problem Management

Problem Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Problem Management in England over the 6 months to 24 January 2026.

Daily rate histogram for Problem Management in England

Problem Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Problem Management.

Contractor hourly rate distribution trend for jobs in England citing Problem Management

Problem Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Problem Management in England over the 6 months to 24 January 2026.

Hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 24 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -46 72 £475 -5.00% 13
North of England -59 54 £455 +1.11% 19
South East -5 42 £350 -18.98% 28
Midlands -22 39 £325 +51.16% 16
North West -37 32 £358 -23.42% 10
South West -13 29 £575 +4.55% 12
West Midlands -34 29 £325 +51.16% 11
Yorkshire -47 22 £500 +11.11% 7
East Midlands - 10 £413 - 5
East of England -32 5 £275 -38.89% 9
Problem Management
UK

Problem Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 33 (13.81%) SharePoint
2 19 (7.95%) Microsoft Exchange
3 15 (6.28%) Confluence
3 15 (6.28%) Skype for Business
4 7 (2.93%) Exchange Server 2013
4 7 (2.93%) Mattermost
5 6 (2.51%) Apache
6 3 (1.26%) IIS
6 3 (1.26%) iPlanet
6 3 (1.26%) JBoss
6 3 (1.26%) WebSphere
6 3 (1.26%) WebSphere Application Server
7 2 (0.84%) SAS
8 1 (0.42%) CICS
8 1 (0.42%) CMS
8 1 (0.42%) Headless CMS
8 1 (0.42%) NetWeaver
8 1 (0.42%) Oracle Self-Service HR
8 1 (0.42%) Oracle Workflow
Applications
1 30 (12.55%) Microsoft Office
2 10 (4.18%) Microsoft Excel
3 9 (3.77%) Microsoft PowerPoint
4 8 (3.35%) MS Visio
Business Applications
1 20 (8.37%) Remedy ITSM
2 3 (1.26%) assyst
3 2 (0.84%) Oracle Cash Management
3 2 (0.84%) Oracle Payables
3 2 (0.84%) Oracle Receivables
3 2 (0.84%) SAP S/4HANA
4 1 (0.42%) Dynamics CRM
4 1 (0.42%) ION MarketView
4 1 (0.42%) Oracle Assets
4 1 (0.42%) Oracle General Ledger
4 1 (0.42%) Oracle Procure-to-Pay
4 1 (0.42%) SAP ERP
4 1 (0.42%) SAP IBP
4 1 (0.42%) Veritas eDiscovery
Cloud Services
1 55 (23.01%) Azure
2 53 (22.18%) Microsoft 365
3 27 (11.30%) OneDrive
4 24 (10.04%) Entra ID
5 20 (8.37%) AWS
6 12 (5.02%) GCP
6 12 (5.02%) SaaS
7 11 (4.60%) Microsoft Copilot
8 10 (4.18%) Datadog
8 10 (4.18%) Power Platform
9 8 (3.35%) GitHub
9 8 (3.35%) PaaS
10 7 (2.93%) Azure DevOps
11 5 (2.09%) Azure Functions
11 5 (2.09%) OCI
11 5 (2.09%) Serverless
12 4 (1.67%) AWS CloudFormation
12 4 (1.67%) GitHub Actions
13 3 (1.26%) Azure Monitor
13 3 (1.26%) OpenShift
Communications & Networking
1 21 (8.79%) DNS
2 18 (7.53%) Skype
3 14 (5.86%) TCP/IP
4 13 (5.44%) Firewall
4 13 (5.44%) VPN
5 8 (3.35%) DHCP
5 8 (3.35%) Unified Communications
6 7 (2.93%) Network Security
7 6 (2.51%) WAN
8 5 (2.09%) Broadband
8 5 (2.09%) Internet
8 5 (2.09%) NetScaler
8 5 (2.09%) Wi-Fi
9 4 (1.67%) LAN
9 4 (1.67%) SD-WAN
9 4 (1.67%) Wireless
10 3 (1.26%) Kerberos
10 3 (1.26%) SAN
10 3 (1.26%) SSH
10 3 (1.26%) VoIP
Database & Business Intelligence
1 8 (3.35%) PostgreSQL
2 6 (2.51%) Data Warehouse
3 5 (2.09%) Metadata
3 5 (2.09%) Metadata Repository
3 5 (2.09%) Oracle Database
4 4 (1.67%) MongoDB
5 3 (1.26%) Oracle Reports
5 3 (1.26%) Power BI
5 3 (1.26%) SQL Server
6 2 (0.84%) Azure SQL Database
6 2 (0.84%) Oracle BI Publisher
6 2 (0.84%) Oracle ODI
6 2 (0.84%) SQL Server Integration Services
7 1 (0.42%) Amazon RDS
7 1 (0.42%) Amazon Redshift
7 1 (0.42%) BusinessObjects
7 1 (0.42%) Oracle Discoverer
7 1 (0.42%) Relational Database
7 1 (0.42%) SAP HANA
7 1 (0.42%) SAS Enterprise Guide
Development Applications
1 22 (9.21%) JIRA
2 10 (4.18%) Git
3 8 (3.35%) Jenkins
4 5 (2.09%) GitLab
5 3 (1.26%) Bitbucket Server
5 3 (1.26%) CA Release Automation
5 3 (1.26%) CircleCI
5 3 (1.26%) Liquibase
5 3 (1.26%) Sonatype Nexus
6 2 (0.84%) JUnit
6 2 (0.84%) Mockito
7 1 (0.42%) Cypress.io
7 1 (0.42%) MSI
General
1 102 (42.68%) Social Skills
2 74 (30.96%) Finance
3 45 (18.83%) Analytical Skills
4 27 (11.30%) Public Sector
5 26 (10.88%) Banking
6 15 (6.28%) Manufacturing
7 12 (5.02%) Documentation Skills
8 9 (3.77%) Law
8 9 (3.77%) Telecoms
9 8 (3.35%) Organisational Skills
10 6 (2.51%) Financial Institution
10 6 (2.51%) Marketing
11 5 (2.09%) Electronics
12 4 (1.67%) Legal
12 4 (1.67%) Military
12 4 (1.67%) Retail
13 3 (1.26%) Local Government
14 2 (0.84%) General Ledger
14 2 (0.84%) Investment Banking
14 2 (0.84%) Publishing
Job Titles
1 66 (27.62%) Analyst
2 42 (17.57%) Support Analyst
3 27 (11.30%) IT Support
4 24 (10.04%) Service Manager
5 17 (7.11%) Operations Analyst
6 16 (6.69%) IT Analyst
6 16 (6.69%) Operational Support Analyst
6 16 (6.69%) Operations Support Analyst
7 15 (6.28%) Incident Manager
7 15 (6.28%) IT Support Analyst
8 13 (5.44%) Architect
8 13 (5.44%) Consultant
8 13 (5.44%) Service Analyst
9 12 (5.02%) Lead
9 12 (5.02%) Senior
10 10 (4.18%) Service Desk Analyst
11 8 (3.35%) ITIL Manager
11 8 (3.35%) SharePoint Analyst
11 8 (3.35%) SharePoint Support
12 7 (2.93%) ITIL Incident Manager
Libraries, Frameworks & Software Standards
1 10 (4.18%) REST
2 9 (3.77%) Microsoft Graph
2 9 (3.77%) Oracle Fusion
3 8 (3.35%) Middleware
4 6 (2.51%) Kafka
5 4 (1.67%) LDAP
5 4 (1.67%) SAML
6 3 (1.26%) OAuth
6 3 (1.26%) OpenID
6 3 (1.26%) XML
7 2 (0.84%) ActiveMQ
7 2 (0.84%) ADO
7 2 (0.84%) RESTful
7 2 (0.84%) WireMock
7 2 (0.84%) XMPP
8 1 (0.42%) ARM Templates
8 1 (0.42%) GraphQL
8 1 (0.42%) ISPF
8 1 (0.42%) Jest
8 1 (0.42%) SAP Basis
Miscellaneous
1 18 (7.53%) Enterprise Software
1 18 (7.53%) Management Information System
2 12 (5.02%) CMDB
3 10 (4.18%) Cloud Native
4 9 (3.77%) Video Conferencing
5 8 (3.35%) Onboarding
6 6 (2.51%) Analytical Mindset
6 6 (2.51%) Driving Licence
6 6 (2.51%) Self-Motivation
7 5 (2.09%) Low-Code
7 5 (2.09%) PKI
7 5 (2.09%) Team-Oriented Environment
8 4 (1.67%) Data Centre
8 4 (1.67%) Hybrid Cloud
8 4 (1.67%) Virtual Team
9 3 (1.26%) Product Ownership
9 3 (1.26%) Security Posture
9 3 (1.26%) Tandem
10 2 (0.84%) Mainframe
11 1 (0.42%) Blackberry
Operating Systems
1 57 (23.85%) Windows
2 26 (10.88%) Linux
3 15 (6.28%) Windows 10
4 14 (5.86%) Unix
5 13 (5.44%) Windows Server
6 6 (2.51%) Android
7 4 (1.67%) Ubuntu
8 3 (1.26%) Apple iOS
8 3 (1.26%) CentOS
8 3 (1.26%) Windows Server 2012
9 2 (0.84%) Debian
9 2 (0.84%) VMS
9 2 (0.84%) zOS
10 1 (0.42%) Mac OS
10 1 (0.42%) Red Hat Enterprise Linux
Processes & Methodologies
1 150 (62.76%) ITIL
2 71 (29.71%) Service Management
3 70 (29.29%) ITSM
4 68 (28.45%) Change Management
5 67 (28.03%) Root Cause Analysis
6 63 (26.36%) Problem-Solving
7 54 (22.59%) Incident Management
8 45 (18.83%) Service Delivery
9 42 (17.57%) Stakeholder Management
10 41 (17.15%) DevOps
11 34 (14.23%) Continuous Improvement
12 32 (13.39%) Agile
12 32 (13.39%) Information Security
13 30 (12.55%) Observability
14 26 (10.88%) Customer Service
15 25 (10.46%) Cybersecurity
15 25 (10.46%) Project Management
16 22 (9.21%) CI/CD
17 21 (8.79%) Migration
18 20 (8.37%) Data Protection
Programming Languages
1 56 (23.43%) PowerShell
2 35 (14.64%) SQL
3 25 (10.46%) Python
4 11 (4.60%) Shell Script
5 10 (4.18%) Bash
6 8 (3.35%) Java
7 3 (1.26%) Go
7 3 (1.26%) Groovy
8 2 (0.84%) JavaScript
9 1 (0.42%) C#
9 1 (0.42%) CLIST
9 1 (0.42%) JCL
9 1 (0.42%) PL/SQL
9 1 (0.42%) REXX
9 1 (0.42%) TypeScript
9 1 (0.42%) VBA
Qualifications
1 79 (33.05%) Security Cleared
2 57 (23.85%) SC Cleared
3 40 (16.74%) Degree
4 19 (7.95%) ITIL Certification
5 13 (5.44%) Microsoft Certification
6 10 (4.18%) A+ Certification
7 8 (3.35%) DV Cleared
8 7 (2.93%) Computer Science Degree
8 7 (2.93%) ITIL Foundation Certificate
9 6 (2.51%) MCP
10 5 (2.09%) MCDST
10 5 (2.09%) MCSE
10 5 (2.09%) PMP
11 4 (1.67%) AWS Certification
11 4 (1.67%) Azure Certification
12 3 (1.26%) CCNP
12 3 (1.26%) Cisco Certification
12 3 (1.26%) PMI Certification
13 2 (0.84%) MCSA
14 1 (0.42%) CCNA
Quality Assurance & Compliance
1 24 (10.04%) SLA
2 6 (2.51%) ISO/IEC 27001
3 4 (1.67%) Data Quality
4 3 (1.26%) GDPR
4 3 (1.26%) GRC
4 3 (1.26%) QA
5 2 (0.84%) Accessibility
5 2 (0.84%) ISO 22301
5 2 (0.84%) NIST
5 2 (0.84%) Sarbanes-Oxley
6 1 (0.42%) Cyber Essentials
6 1 (0.42%) HMG Security Policy Framework
System Software
1 65 (27.20%) Active Directory
2 17 (7.11%) Docker
3 5 (2.09%) Virtual Desktop
4 3 (1.26%) Tivoli Directory Server
5 2 (0.84%) VMware Infrastructure
6 1 (0.42%) Time Sharing Option
6 1 (0.42%) XenApp
6 1 (0.42%) XenDesktop
Systems Management
1 23 (9.62%) Microsoft Intune
1 23 (9.62%) SCCM
2 15 (6.28%) HP SiteScope
2 15 (6.28%) SCOM
3 14 (5.86%) Kubernetes
4 12 (5.02%) Grafana
5 7 (2.93%) Prometheus
6 6 (2.51%) Ansible
6 6 (2.51%) Terraform
7 3 (1.26%) Active Directory Federation Services
7 3 (1.26%) CA Single Sign-On
7 3 (1.26%) CA Wily
7 3 (1.26%) Progress Chef
7 3 (1.26%) Tivoli
7 3 (1.26%) WSUS
8 2 (0.84%) Cisco Prime
8 2 (0.84%) Single Sign-On
9 1 (0.42%) CA Endevor
9 1 (0.42%) OMEGAMON
9 1 (0.42%) Puppet
Vendors
1 94 (39.33%) Microsoft
2 31 (12.97%) Splunk
3 29 (12.13%) Remedy
4 26 (10.88%) ServiceNow
5 21 (8.79%) Oracle
6 18 (7.53%) Cisco
7 13 (5.44%) AppDynamics
8 11 (4.60%) Dynatrace
9 9 (3.77%) SAP
10 8 (3.35%) Atlassian
10 8 (3.35%) Red Hat
11 7 (2.93%) BMC
11 7 (2.93%) IBM
12 5 (2.09%) Citrix
12 5 (2.09%) iManage
12 5 (2.09%) Mitel
12 5 (2.09%) VMware
13 3 (1.26%) Datto
13 3 (1.26%) Fortinet
13 3 (1.26%) IFS