Problem Management Contract Job Trends in England

Problem Management
UK > England

The table below provides summary statistics and contractor rates for jobs advertised in England requiring Problem Management skills. It covers contract job vacancies from the 6 months leading up to 13 November 2025, with comparisons to the same periods in the previous two years.

6 months to
13 Nov 2025
Same period 2024 Same period 2023
Rank 315 294 232
Rank change year-on-year -21 -62 +35
Contract jobs citing Problem Management 249 227 398
As % of all contract jobs in England 0.82% 0.73% 1.01%
As % of the Processes & Methodologies category 0.91% 0.84% 1.14%
Number of daily rates quoted 142 127 242
10th Percentile £263 £293 £250
25th Percentile £331 £425 £398
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +1.01%
75th Percentile £575 £586 £579
90th Percentile £673 £668 £638
UK median daily rate £475 £500 £500
% change year-on-year -5.00% - +1.01%
Number of hourly rates quoted 20 10 36
10th Percentile £15.50 £30.75 -
25th Percentile £17.22 £55.87 £13.41
Median hourly rate £20.79 £57.62 £13.66
Median % change year-on-year -63.92% +321.80% -23.56%
75th Percentile £21.88 £68.44 £14.16
90th Percentile £47.12 £73.00 £55.28
UK median hourly rate £20.00 £57.62 £13.66
% change year-on-year -65.29% +321.80% -26.16%

All Process and Methodology Skills
England

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in England.

Contract vacancies with a requirement for process or methodology skills 27,308 26,910 34,818
As % of all contract IT jobs advertised in England 90.41% 86.73% 88.70%
Number of daily rates quoted 17,359 16,435 23,883
10th Percentile £300 £313 £313
25th Percentile £405 £415 £425
Median daily rate (50th Percentile) £508 £525 £545
Median % change year-on-year -3.33% -3.67% -0.91%
75th Percentile £625 £640 £650
90th Percentile £725 £750 £750
UK median daily rate £500 £525 £533
% change year-on-year -4.76% -1.41% -3.18%
Number of hourly rates quoted 1,779 970 1,470
10th Percentile £14.75 £15.10 £14.36
25th Percentile £17.87 £20.19 £19.06
Median hourly rate £25.15 £36.08 £44.50
Median % change year-on-year -30.30% -18.92% +27.14%
75th Percentile £45.70 £65.00 £65.00
90th Percentile £67.87 £74.04 £77.50
UK median hourly rate £25.15 £35.00 £43.42
% change year-on-year -28.14% -19.38% +24.04%

Problem Management
Job Vacancy Trend in England

Historical trend showing the proportion of contract IT job postings citing Problem Management relative to all contract IT jobs advertised in England.

Problem Management job vacancy trend in England

Problem Management
Daily Rate Trend in England

Contractor daily rate distribution trend for jobs in England citing Problem Management.

Contractor daily rate distribution trend for jobs in England citing Problem Management

Problem Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Problem Management in England over the 6 months to 13 November 2025.

Daily rate histogram for Problem Management in England

Problem Management
Hourly Rate Trend in England

Contractor hourly rate distribution trend for jobs in England citing Problem Management.

Contractor hourly rate distribution trend for jobs in England citing Problem Management

Problem Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Problem Management in England over the 6 months to 13 November 2025.

Hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 13 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -6 88 £475 -5.00% 90
North of England -37 60 £450 -14.29% 18
North West -11 45 £325 -37.80% 10
Midlands -13 33 £402 -0.74% 10
South East +2 31 £500 +8.11% 38
South West +14 24 £575 -5.15% 7
West Midlands -16 23 £375 -7.41% 7
Yorkshire -45 14 £500 -4.76% 6
East of England -20 11 £450 +29.50% 11
East Midlands - 10 £538 - 3
North East -8 1 £650 - 2
Problem Management
UK

Problem Management
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 24 (9.64%) SharePoint
2 23 (9.24%) Microsoft Exchange
3 20 (8.03%) Confluence
4 18 (7.23%) Skype for Business
5 10 (4.02%) Mattermost
6 8 (3.21%) CICS
7 7 (2.81%) Exchange Server 2013
8 4 (1.61%) Apache
8 4 (1.61%) NetWeaver
9 3 (1.20%) IIS
9 3 (1.20%) iPlanet
9 3 (1.20%) JBoss
9 3 (1.20%) WebSphere
9 3 (1.20%) WebSphere Application Server
10 2 (0.80%) SAS
11 1 (0.40%) MQSeries
11 1 (0.40%) Oracle SOA Suite
11 1 (0.40%) Oracle Workflow
11 1 (0.40%) Tomcat
11 1 (0.40%) WebLogic
Applications
1 30 (12.05%) Microsoft Office
2 10 (4.02%) Microsoft Excel
3 9 (3.61%) Microsoft PowerPoint
4 8 (3.21%) MS Visio
Business Applications
1 16 (6.43%) Remedy ITSM
2 5 (2.01%) SAP IBP
3 3 (1.20%) assyst
3 3 (1.20%) SAP S/4HANA
4 2 (0.80%) Aladdin
5 1 (0.40%) Dynamics CRM
5 1 (0.40%) Endur
5 1 (0.40%) ION MarketView
5 1 (0.40%) Oracle EBS
5 1 (0.40%) Oracle EBS R12
5 1 (0.40%) Oracle ERP
5 1 (0.40%) SAP BPC
5 1 (0.40%) SAP ERP
5 1 (0.40%) SAP Oil and Gas
5 1 (0.40%) SAP SD
Cloud Services
1 38 (15.26%) Azure
2 35 (14.06%) Microsoft 365
3 19 (7.63%) OneDrive
4 17 (6.83%) AWS
5 14 (5.62%) SaaS
6 12 (4.82%) Entra ID
7 11 (4.42%) GitHub
8 10 (4.02%) Power Platform
9 8 (3.21%) Azure DevOps
9 8 (3.21%) PaaS
10 7 (2.81%) GitHub Actions
11 5 (2.01%) OCI
11 5 (2.01%) Serverless
12 4 (1.61%) AWS CloudFormation
12 4 (1.61%) OpenShift
13 3 (1.20%) Azure AKS
13 3 (1.20%) Azure Functions
14 2 (0.80%) Azure App Service
14 2 (0.80%) Azure Storage
14 2 (0.80%) PowerApps
Communications & Networking
1 21 (8.43%) Skype
2 19 (7.63%) DNS
3 16 (6.43%) Firewall
4 14 (5.62%) VPN
5 12 (4.82%) TCP/IP
6 11 (4.42%) DHCP
7 10 (4.02%) Unified Communications
8 9 (3.61%) Network Security
8 9 (3.61%) Wireless
9 8 (3.21%) WebEx
10 7 (2.81%) VoIP
10 7 (2.81%) WAN
11 6 (2.41%) Internet
11 6 (2.41%) SD-WAN
11 6 (2.41%) Wi-Fi
12 5 (2.01%) MGCP
12 5 (2.01%) SCCP
12 5 (2.01%) Telepresence
13 4 (1.61%) LAN
13 4 (1.61%) Wireshark
Database & Business Intelligence
1 6 (2.41%) Data Warehouse
1 6 (2.41%) Oracle Database
2 5 (2.01%) Metadata
2 5 (2.01%) Metadata Repository
2 5 (2.01%) SAP HANA
3 4 (1.61%) PostgreSQL
3 4 (1.61%) SAP BW
4 3 (1.20%) Power BI
5 2 (0.80%) Amazon Redshift
5 2 (0.80%) DB2
5 2 (0.80%) SQL Server
6 1 (0.40%) Amazon RDS
6 1 (0.40%) BusinessObjects
6 1 (0.40%) DTS
6 1 (0.40%) Flink
6 1 (0.40%) Looker
6 1 (0.40%) Oracle BI EE
6 1 (0.40%) Oracle Discoverer
6 1 (0.40%) Oracle Reports
6 1 (0.40%) SAS Enterprise Guide
Development Applications
1 28 (11.24%) JIRA
2 14 (5.62%) Git
3 10 (4.02%) Jenkins
4 7 (2.81%) Postman
5 3 (1.20%) Bitbucket Server
5 3 (1.20%) CA Release Automation
5 3 (1.20%) Liquibase
5 3 (1.20%) Sonatype Nexus
6 2 (0.80%) JUnit
6 2 (0.80%) Mockito
7 1 (0.40%) Bitbucket
7 1 (0.40%) Fiddler
7 1 (0.40%) GitLab
7 1 (0.40%) MSI
7 1 (0.40%) SonarQube
General
1 103 (41.37%) Social Skills
2 76 (30.52%) Finance
3 51 (20.48%) Analytical Skills
4 25 (10.04%) Banking
5 22 (8.84%) Public Sector
6 15 (6.02%) Manufacturing
7 11 (4.42%) Documentation Skills
7 11 (4.42%) Organisational Skills
8 9 (3.61%) Telecoms
9 6 (2.41%) Financial Institution
9 6 (2.41%) Marketing
10 5 (2.01%) Electronics
11 4 (1.61%) Military
11 4 (1.61%) Retail
12 3 (1.20%) Investment Banking
12 3 (1.20%) Publishing
13 2 (0.80%) Back Office
13 2 (0.80%) Presentation Skills
14 1 (0.40%) French Language
14 1 (0.40%) Influencing Skills
Job Titles
1 59 (23.69%) Analyst
2 45 (18.07%) Support Analyst
3 27 (10.84%) IT Support
4 20 (8.03%) Service Manager
5 19 (7.63%) Operations Analyst
6 18 (7.23%) Operational Support Analyst
6 18 (7.23%) Operations Support Analyst
7 17 (6.83%) Senior
8 16 (6.43%) Incident Manager
8 16 (6.43%) IT Analyst
9 15 (6.02%) IT Support Analyst
10 13 (5.22%) Consultant
11 11 (4.42%) Delivery Manager
12 10 (4.02%) ITIL Manager
12 10 (4.02%) Lead
12 10 (4.02%) Messaging Support
13 9 (3.61%) ITIL Incident Manager
13 9 (3.61%) Messaging Analyst
13 9 (3.61%) Messaging Support Analyst
14 8 (3.21%) Major Incident Manager
Libraries, Frameworks & Software Standards
1 9 (3.61%) REST
2 8 (3.21%) XMPP
3 7 (2.81%) Oracle Fusion
4 6 (2.41%) ISPF
5 5 (2.01%) SAML
5 5 (2.01%) SAP Fiori
6 4 (1.61%) SAP Basis
7 3 (1.20%) .NET
7 3 (1.20%) LDAP
7 3 (1.20%) OAuth
7 3 (1.20%) OpenID
8 2 (0.80%) ActiveMQ
8 2 (0.80%) FIX Protocol
8 2 (0.80%) Kafka
8 2 (0.80%) RESTful
8 2 (0.80%) WireMock
8 2 (0.80%) XML
9 1 (0.40%) ARM Templates
9 1 (0.40%) Microsoft Graph
9 1 (0.40%) SAP Core Interface
Miscellaneous
1 24 (9.64%) Management Information System
2 12 (4.82%) Video Conferencing
3 11 (4.42%) Enterprise Software
4 10 (4.02%) Mainframe
5 9 (3.61%) Data Centre
6 7 (2.81%) CMDB
6 7 (2.81%) Driving Licence
6 7 (2.81%) PKI
6 7 (2.81%) Virtual Team
7 6 (2.41%) VSAM
8 5 (2.01%) IBM Mainframe
8 5 (2.01%) Low-Code
8 5 (2.01%) Self-Motivation
8 5 (2.01%) Team-Oriented Environment
9 4 (1.61%) Onboarding
9 4 (1.61%) Security Posture
10 3 (1.20%) Analytical Mindset
10 3 (1.20%) Cloud Native
10 3 (1.20%) Data Protection Act
10 3 (1.20%) Tandem
Operating Systems
1 53 (21.29%) Windows
2 28 (11.24%) Linux
3 16 (6.43%) Unix
4 12 (4.82%) Windows 10
5 11 (4.42%) Windows Server
6 7 (2.81%) zOS
7 6 (2.41%) Android
8 4 (1.61%) Apple iOS
9 3 (1.20%) CentOS
9 3 (1.20%) Red Hat Enterprise Linux
9 3 (1.20%) Windows Server 2012
10 2 (0.80%) AIX
10 2 (0.80%) Mac OS
10 2 (0.80%) Solaris
10 2 (0.80%) SUSE Linux Enterprise Server
10 2 (0.80%) VMS
Processes & Methodologies
1 143 (57.43%) ITIL
2 72 (28.92%) Change Management
3 70 (28.11%) Problem-Solving
4 68 (27.31%) Service Management
5 59 (23.69%) ITSM
6 50 (20.08%) DevOps
7 49 (19.68%) Incident Management
8 47 (18.88%) Agile
9 43 (17.27%) Root Cause Analysis
10 38 (15.26%) Continuous Improvement
11 37 (14.86%) Service Delivery
12 36 (14.46%) Stakeholder Management
13 33 (13.25%) Information Security
14 31 (12.45%) Project Management
15 26 (10.44%) Cybersecurity
16 25 (10.04%) Customer Service
17 24 (9.64%) Migration
18 19 (7.63%) Validation
19 18 (7.23%) Business Intelligence
19 18 (7.23%) CI/CD
Programming Languages
1 41 (16.47%) SQL
2 40 (16.06%) PowerShell
3 31 (12.45%) Python
4 9 (3.61%) Go
5 8 (3.21%) Bash
6 7 (2.81%) CLIST
6 7 (2.81%) PromQL
6 7 (2.81%) REXX
7 6 (2.41%) JCL
7 6 (2.41%) Shell Script
8 4 (1.61%) Java
9 3 (1.20%) Groovy
9 3 (1.20%) JavaScript
10 2 (0.80%) C#
11 1 (0.40%) ABAP
11 1 (0.40%) C++
11 1 (0.40%) COBOL
11 1 (0.40%) Perl
11 1 (0.40%) PL/SQL
11 1 (0.40%) VBA
Qualifications
1 58 (23.29%) Security Cleared
2 46 (18.47%) Degree
3 42 (16.87%) SC Cleared
4 26 (10.44%) ITIL Certification
5 11 (4.42%) Computer Science Degree
5 11 (4.42%) Microsoft Certification
6 10 (4.02%) A+ Certification
7 7 (2.81%) Cisco Certification
8 6 (2.41%) MCP
8 6 (2.41%) PMP
9 5 (2.01%) CCNP
9 5 (2.01%) ITIL Foundation Certificate
9 5 (2.01%) MCDST
10 4 (1.61%) AWS Certification
10 4 (1.61%) Azure Certification
10 4 (1.61%) BPSS Clearance
10 4 (1.61%) CCIE
10 4 (1.61%) MCSE
10 4 (1.61%) PMI Certification
11 2 (0.80%) Oracle Certification
Quality Assurance & Compliance
1 18 (7.23%) SLA
2 10 (4.02%) QA
3 6 (2.41%) NIST
4 5 (2.01%) ISO/IEC 27001
4 5 (2.01%) PCI DSS
5 4 (1.61%) Cyber Essentials
6 2 (0.80%) Accessibility
6 2 (0.80%) PMO
7 1 (0.40%) Data Quality
7 1 (0.40%) GDPR
7 1 (0.40%) GRC
7 1 (0.40%) GxP
7 1 (0.40%) HMG Security Policy Framework
7 1 (0.40%) ISO 22301
7 1 (0.40%) Sarbanes-Oxley
System Software
1 62 (24.90%) Active Directory
2 9 (3.61%) VMware Infrastructure
3 6 (2.41%) Docker
3 6 (2.41%) Time Sharing Option
4 3 (1.20%) Tivoli Directory Server
4 3 (1.20%) Virtual Desktop
5 2 (0.80%) Veritas Cluster Server
6 1 (0.40%) Oracle RAC
6 1 (0.40%) RACF
6 1 (0.40%) Virtual Machines
6 1 (0.40%) VMware ESXi
6 1 (0.40%) vSphere
6 1 (0.40%) Xen
Systems Management
1 26 (10.44%) SCCM
2 21 (8.43%) Microsoft Intune
3 18 (7.23%) SCOM
4 15 (6.02%) HP SiteScope
5 11 (4.42%) Kubernetes
6 10 (4.02%) Ansible
7 9 (3.61%) Grafana
7 9 (3.61%) Terraform
8 8 (3.21%) Prometheus
9 7 (2.81%) OMEGAMON
9 7 (2.81%) Puppet
10 5 (2.01%) CA Endevor
11 4 (1.61%) FortiGate
11 4 (1.61%) Microsoft Clustering
12 3 (1.20%) CA Single Sign-On
12 3 (1.20%) CA Wily
12 3 (1.20%) Progress Chef
12 3 (1.20%) Tivoli
12 3 (1.20%) WSUS
13 2 (0.80%) OpenView
Vendors
1 92 (36.95%) Microsoft
2 32 (12.85%) Splunk
3 31 (12.45%) Cisco
4 25 (10.04%) Remedy
5 16 (6.43%) ServiceNow
6 15 (6.02%) Oracle
6 15 (6.02%) SAP
7 13 (5.22%) IBM
8 10 (4.02%) VMware
9 9 (3.61%) Atlassian
9 9 (3.61%) Red Hat
10 8 (3.21%) MuleSoft
11 5 (2.01%) Citrix
11 5 (2.01%) Dynatrace
11 5 (2.01%) Fortinet
11 5 (2.01%) iManage
11 5 (2.01%) Mitel
11 5 (2.01%) Zscaler
12 4 (1.61%) F5
12 4 (1.61%) Palo Alto