Period
to 16 July 2018

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK > England
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 302 332 243
Rank change year-on-year +30 -89 +25
Contract jobs citing Problem Management 789 646 1,076
As % of all contract IT jobs advertised in England 0.83% 0.74% 1.06%
As % of the Processes & Methodologies category 0.97% 0.87% 1.25%
Number of daily rates quoted 444 370 691
England median daily rate £420 £375 £350
Median daily rate % change year-on-year +12.00% +7.14% -
10th Percentile £204 £193 £213
90th Percentile £600 £525 £538
UK median daily rate £410 £375 £350
% change year-on-year +9.33% +7.14% -
Number of hourly rates quoted 63 38 40
England median hourly rate £16.00 £15.82 £21.75
Median hourly rate % change year-on-year +1.12% -27.25% -3.33%
10th Percentile £11.65 £9.78 £10.89
90th Percentile £30.10 £29.75 £36.00
UK median hourly rate £16.00 £17.75 £25.00
% change year-on-year -9.86% -29.00% +11.11%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 81,268 74,362 85,742
As % of all contract IT jobs advertised in England 85.90% 85.06% 84.35%
Number of daily rates quoted 53,990 48,946 57,151
England median daily rate £463 £450 £425
Median daily rate % change year-on-year +2.78% +5.88% +4.94%
10th Percentile £300 £280 £266
90th Percentile £638 £625 £613
UK median daily rate £450 £445 £425
% change year-on-year +1.12% +4.71% +6.25%
Number of hourly rates quoted 2,241 1,938 2,072
England median hourly rate £22.00 £25.00 £24.00
Median hourly rate % change year-on-year -12.00% +4.17% +12.02%
10th Percentile £11.25 £11.39 £11.72
90th Percentile £50.50 £51.50 £48.75
UK median hourly rate £21.50 £25.00 £25.00
% change year-on-year -14.00% - +16.28%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in England.

Contractor daily rate trend for Problem Management in England

Problem Management
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Problem Management in England over the 6 months to 16 July 2018.

Contractor daily rate histogram for Problem Management in England

Problem Management
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in England.

Contractor hourly rate trend for Problem Management in England

Problem Management
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Problem Management in England over the 6 months to 16 July 2018.

Contractor hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 16 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 289 £475 +11.76% 31
South East -25 184 £325 -5.18% 23
North of England +5 125 £395 +5.33% 50
East of England +59 96 £400 +33.33% 14
Midlands 0 83 £415 +16.90% 25
North West +5 81 £375 +7.14% 34
West Midlands +6 60 £400 +9.59% 18
Yorkshire -17 25 £400 +3.23% 13
North East +3 22 £500 +29.03% 3
East Midlands -9 18 £475 +35.71% 7
South West -10 13 £350 -5.41% 12
Problem Management
UK

For the 6 months to 16 July 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Problem Management.

1 391 (49.56%) ITIL
2 266 (33.71%) Windows
3 224 (28.39%) Microsoft
4 207 (26.24%) Incident Management
5 201 (25.48%) Change Management
6 177 (22.43%) Service Management
7 144 (18.25%) Active Directory
8 143 (18.12%) Problem-Solving
9 137 (17.36%) Analytical Skills
9 137 (17.36%) Finance
10 132 (16.73%) Service Delivery
11 127 (16.10%) SQL
12 113 (14.32%) Cisco
13 107 (13.56%) Agile Software Development
14 104 (13.18%) Root Cause Analysis
15 103 (13.05%) Unix
16 102 (12.93%) SLA
17 100 (12.67%) Linux
18 98 (12.42%) Security Cleared
19 97 (12.29%) Configuration Management
19 97 (12.29%) Project Management
20 95 (12.04%) Windows Server
21 93 (11.79%) Microsoft Office
22 86 (10.90%) Oracle
22 86 (10.90%) VMware
23 84 (10.65%) Management Information System
24 82 (10.39%) ITSM
25 79 (10.01%) DNS
26 77 (9.76%) Firewall
27 76 (9.63%) ServiceNow

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 51 (6.46%) MS Exchange
2 38 (4.82%) WebLogic
3 30 (3.80%) SharePoint
4 27 (3.42%) Apache
4 27 (3.42%) IIS
5 22 (2.79%) Skype for Business
6 21 (2.66%) Confluence
7 18 (2.28%) Tomcat
8 15 (1.90%) SAS
9 13 (1.65%) JBoss
10 10 (1.27%) OpenStack
10 10 (1.27%) WebSphere
11 9 (1.14%) Exchange Server 2007
12 7 (0.89%) Exchange Server 2010
13 6 (0.76%) SharePoint Server
14 5 (0.63%) IBM Notes
14 5 (0.63%) nginx
15 4 (0.51%) CMS
15 4 (0.51%) Oracle SOA Suite
15 4 (0.51%) WebSphere Application Server
Applications
1 93 (11.79%) Microsoft Office
2 29 (3.68%) Microsoft Excel
3 23 (2.92%) Microsoft Project
4 15 (1.90%) Microsoft PowerPoint
5 10 (1.27%) MS Visio
Business Applications
1 21 (2.66%) Dynamics CRM
2 10 (1.27%) Remedy ITSM
3 7 (0.89%) Oracle EBS
4 6 (0.76%) Oracle Applications
5 5 (0.63%) Oracle EBS R12
6 4 (0.51%) Eloqua
6 4 (0.51%) ENOVIA
6 4 (0.51%) ION MarketView
6 4 (0.51%) RMDS
7 3 (0.38%) BusinessWorks
7 3 (0.38%) SAP PSCD
8 1 (0.13%) SAP CO
8 1 (0.13%) SAP FI
8 1 (0.13%) SAP FI/CO
8 1 (0.13%) SAP GTS
8 1 (0.13%) SAP HCM
8 1 (0.13%) SAP HR
8 1 (0.13%) SAP MM
8 1 (0.13%) SAP SRM
Cloud Services
1 72 (9.13%) Office 365
2 57 (7.22%) Microsoft Azure
3 43 (5.45%) Amazon AWS
4 40 (5.07%) SaaS
5 34 (4.31%) PaaS
6 31 (3.93%) IaaS
7 18 (2.28%) Dynamics 365
8 6 (0.76%) Azure Active Directory
9 4 (0.51%) Akamai
9 4 (0.51%) G Suite
9 4 (0.51%) Salesforce Sales Cloud
10 3 (0.38%) Amazon CloudWatch
10 3 (0.38%) AWS CloudFormation
10 3 (0.38%) Cloud Computing
10 3 (0.38%) Data Lake Analytics
11 2 (0.25%) Azure Machine Learning
11 2 (0.25%) OneDrive
12 1 (0.13%) Amazon SQS
12 1 (0.13%) Mimecast
12 1 (0.13%) Virtual Private Cloud
Communications & Networking
1 79 (10.01%) DNS
2 77 (9.76%) Firewall
3 57 (7.22%) VPN
4 56 (7.10%) DHCP
4 56 (7.10%) WAN
5 55 (6.97%) TCP/IP
6 52 (6.59%) LAN
7 42 (5.32%) SAN
8 27 (3.42%) Network Security
9 22 (2.79%) BGP
10 19 (2.41%) OSPF
11 17 (2.15%) Internet
12 16 (2.03%) NAS
13 15 (1.90%) SSL
13 15 (1.90%) VoIP
13 15 (1.90%) Wi-Fi
14 14 (1.77%) Ethernet
14 14 (1.77%) Skype
14 14 (1.77%) VLAN
15 12 (1.52%) Unified Communications
Database & Business Intelligence
1 49 (6.21%) SQL Server
2 21 (2.66%) Big Data
2 21 (2.66%) SQL Server Reporting Services
3 20 (2.53%) SQL Server Integration Services
4 17 (2.15%) Amazon RDS
4 17 (2.15%) BusinessObjects
4 17 (2.15%) Data Warehouse
4 17 (2.15%) Hadoop
5 15 (1.90%) Oracle Database
6 14 (1.77%) MySQL
6 14 (1.77%) Relational Database
7 13 (1.65%) Data Lake
8 11 (1.39%) Apache Hive
9 10 (1.27%) NoSQL
9 10 (1.27%) OLAP
10 9 (1.14%) Power BI
11 8 (1.01%) MongoDB
11 8 (1.01%) Oracle OLAP
12 7 (0.89%) Oracle Database 10g
13 5 (0.63%) DB2
Development Applications
1 29 (3.68%) JIRA
2 14 (1.77%) Bitbucket
3 10 (1.27%) Jenkins
4 9 (1.14%) CA Gen
4 9 (1.14%) MSI
5 7 (0.89%) Git (software)
5 7 (0.89%) InstallShield
5 7 (0.89%) Visual Studio Team System
6 6 (0.76%) Visual Studio
7 5 (0.63%) Selenium
8 4 (0.51%) VSS/SourceSafe
9 3 (0.38%) Cucumber
9 3 (0.38%) Grunt
9 3 (0.38%) JUnit
9 3 (0.38%) Sonatype Nexus
9 3 (0.38%) Team Foundation Server
9 3 (0.38%) TeamCity
9 3 (0.38%) Vagrant
10 1 (0.13%) IBM UrbanCode
10 1 (0.13%) WinDbg
General
1 137 (17.36%) Finance
2 42 (5.32%) Banking
2 42 (5.32%) Telecoms
3 36 (4.56%) Retail
4 24 (3.04%) Legal
5 20 (2.53%) Marketing
6 11 (1.39%) Local Government
7 10 (1.27%) Manufacturing
7 10 (1.27%) Military
7 10 (1.27%) Publishing
8 9 (1.14%) Back Office
9 7 (0.89%) Front Office
9 7 (0.89%) Investment Banking
10 6 (0.76%) Law
11 5 (0.63%) Automotive
11 5 (0.63%) Pharmaceutical
11 5 (0.63%) Retail Banking
12 4 (0.51%) Private Banking
13 3 (0.38%) Electronics
14 2 (0.25%) Financial Institution
Job Titles
1 147 (18.63%) Analyst
2 68 (8.62%) Service Analyst
3 58 (7.35%) Service Manager
4 57 (7.22%) Developer
5 43 (5.45%) Infrastructure Engineer
5 43 (5.45%) Support Analyst
6 42 (5.32%) Support Engineer
7 38 (4.82%) Consultant
7 38 (4.82%) Service Desk Analyst
8 28 (3.55%) Applications Support
9 27 (3.42%) Delivery Manager
10 26 (3.30%) Network Engineer
11 25 (3.17%) Desktop Support
11 25 (3.17%) Incident Manager
11 25 (3.17%) Services Delivery Manager
12 24 (3.04%) Problem Manager
13 21 (2.66%) 3rd Line Support
13 21 (2.66%) Administrator
14 20 (2.53%) 2nd Line Support
15 19 (2.41%) IT Support
Libraries, Frameworks & Software Standards
1 36 (4.56%) Web Services
2 32 (4.06%) .NET
3 25 (3.17%) Middleware
4 20 (2.53%) J2EE
4 20 (2.53%) WCF
5 18 (2.28%) ASP.NET
6 17 (2.15%) ASP.NET Web API
7 11 (1.39%) LDAP
8 10 (1.27%) HTML
9 9 (1.14%) SailPoint
10 7 (0.89%) CSS
10 7 (0.89%) JSP
10 7 (0.89%) XML
11 6 (0.76%) JSON
11 6 (0.76%) REST
12 5 (0.63%) Oracle Fusion
12 5 (0.63%) Rendezvous
13 4 (0.51%) Node.js
13 4 (0.51%) SAML
13 4 (0.51%) YAML
Miscellaneous
1 137 (17.36%) Analytical Skills
2 84 (10.65%) Management Information System
3 51 (6.46%) Data Centre
4 26 (3.30%) Computer Science
5 18 (2.28%) CMDB
6 15 (1.90%) Clustering
6 15 (1.90%) Self-Motivation
7 13 (1.65%) Video Conferencing
8 11 (1.39%) Fixed Income
8 11 (1.39%) User Experience
9 10 (1.27%) SWIFT
10 9 (1.14%) Mainframe
10 9 (1.14%) Replication
11 8 (1.01%) NHS
12 7 (0.89%) Enterprise Software
12 7 (0.89%) Enterprise Storage
12 7 (0.89%) iPad
12 7 (0.89%) Virtual Team
13 6 (0.76%) Foreign Exchange (FX)
13 6 (0.76%) PKI
Operating Systems
1 266 (33.71%) Windows
2 103 (13.05%) Unix
3 100 (12.67%) Linux
4 95 (12.04%) Windows Server
5 53 (6.72%) Windows 10
6 44 (5.58%) Windows Server 2012
7 42 (5.32%) Windows 7
8 41 (5.20%) Windows Server 2008
9 24 (3.04%) Red Hat Enterprise Linux
10 21 (2.66%) Apple iOS
11 17 (2.15%) Mac OS
12 13 (1.65%) Windows 2000
13 11 (1.39%) Android
13 11 (1.39%) Solaris
14 9 (1.14%) AIX
15 8 (1.01%) SUSE Linux Enterprise Server
15 8 (1.01%) VMS
16 7 (0.89%) Windows XP
17 6 (0.76%) Windows NT
17 6 (0.76%) Windows Server 2003
Processes & Methodologies
1 391 (49.56%) ITIL
2 207 (26.24%) Incident Management
3 201 (25.48%) Change Management
4 177 (22.43%) Service Management
5 143 (18.12%) Problem-Solving
6 132 (16.73%) Service Delivery
7 107 (13.56%) Agile Software Development
8 104 (13.18%) Root Cause Analysis
9 97 (12.29%) Configuration Management
9 97 (12.29%) Project Management
10 82 (10.39%) ITSM
11 75 (9.51%) ITIL V3
12 68 (8.62%) Disaster Recovery
13 67 (8.49%) DevOps
14 64 (8.11%) Migration
15 62 (7.86%) Release Management
16 59 (7.48%) Stakeholder Management
17 54 (6.84%) Data Management
18 52 (6.59%) Capacity Management
19 51 (6.46%) PRINCE2
Programming Languages
1 127 (16.10%) SQL
2 61 (7.73%) PowerShell
3 53 (6.72%) Java
4 42 (5.32%) Shell Script
5 38 (4.82%) JavaScript
6 31 (3.93%) Python
7 29 (3.68%) Perl
8 28 (3.55%) PL/SQL
9 22 (2.79%) C#
10 14 (1.77%) VB
11 13 (1.65%) C
12 11 (1.39%) VBScript
13 10 (1.27%) Ruby
14 8 (1.01%) Bash Shell
15 7 (0.89%) VB.NET
16 5 (0.63%) ABAP
16 5 (0.63%) T-SQL
17 4 (0.51%) C++
17 4 (0.51%) PHP
18 3 (0.38%) COBOL
Qualifications
1 98 (12.42%) Security Cleared
2 70 (8.87%) SC Cleared
3 69 (8.75%) Degree
4 45 (5.70%) Cisco Certification
5 39 (4.94%) CISSP
6 33 (4.18%) CCNP
7 30 (3.80%) CISM
8 29 (3.68%) MCP
9 25 (3.17%) PRINCE2 Certification
10 24 (3.04%) DV Cleared
10 24 (3.04%) ITIL Certification
11 22 (2.79%) CCDP
11 22 (2.79%) Chartered Engineer
12 20 (2.53%) CCIE
13 18 (2.28%) Microsoft Certification
14 14 (1.77%) PRINCE2 Practitioner
15 13 (1.65%) CCNA
16 11 (1.39%) MCSE
17 10 (1.27%) PMP
18 9 (1.14%) MCSA
Quality Assurance & Compliance
1 102 (12.93%) SLA
2 16 (2.03%) Data Quality
3 15 (1.90%) GDPR
4 9 (1.14%) PCI DSS
4 9 (1.14%) TARGET2
5 8 (1.01%) PMO
5 8 (1.01%) Sarbanes-Oxley
6 6 (0.76%) QA
7 5 (0.63%) ISO/IEC 27001
8 4 (0.51%) Disclosure Scotland
9 3 (0.38%) ISO/IEC 20000
10 2 (0.25%) HL7
10 2 (0.25%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 1 (0.13%) BS25999
11 1 (0.13%) Dodd-Frank
11 1 (0.13%) HIPAA
11 1 (0.13%) IASME
11 1 (0.13%) ISO 22301
11 1 (0.13%) ISO 9000
11 1 (0.13%) ISO 9001
System Software
1 144 (18.25%) Active Directory
2 63 (7.98%) VMware Infrastructure
3 42 (5.32%) Hyper-V
4 32 (4.06%) XenApp
5 31 (3.93%) Microsoft App-V
6 20 (2.53%) Virtual Machines
7 16 (2.03%) VMware ESXi
8 15 (1.90%) XenDesktop
9 13 (1.65%) Docker
10 12 (1.52%) Virtual Servers
11 11 (1.39%) Firmware
12 10 (1.27%) BitLocker
13 8 (1.01%) NFS
14 7 (0.89%) XenServer
15 6 (0.76%) Citrix Presentation Server
15 6 (0.76%) Oracle RAC
15 6 (0.76%) Terminal Services
15 6 (0.76%) VirtualBox
16 5 (0.63%) KVM
16 5 (0.63%) Samba
Systems Management
1 75 (9.51%) SCCM
2 25 (3.17%) SCOM
3 20 (2.53%) Single Sign-On
4 18 (2.28%) Backup Exec
5 17 (2.15%) Ansible
5 17 (2.15%) Microsoft Intune
6 13 (1.65%) Norton AntiVirus
7 11 (1.39%) WSUS
8 10 (1.27%) Microsoft Clustering
9 9 (1.14%) Kibana
9 9 (1.14%) Terraform
10 8 (1.01%) Data Guard
10 8 (1.01%) NetBackup
10 8 (1.01%) OpenView Configuration Management
11 7 (0.89%) BladeLogic
11 7 (0.89%) Opscode Chef
11 7 (0.89%) PowerBroker
11 7 (0.89%) Tivoli Storage Manager
12 6 (0.76%) McAfee ePO
12 6 (0.76%) Puppet
Vendors
1 224 (28.39%) Microsoft
2 113 (14.32%) Cisco
3 86 (10.90%) Oracle
3 86 (10.90%) VMware
4 76 (9.63%) ServiceNow
5 60 (7.60%) Citrix
6 41 (5.20%) NetApp
7 39 (4.94%) HP
8 29 (3.68%) BMC
8 29 (3.68%) SAP
9 23 (2.92%) Informatica
9 23 (2.92%) Red Hat
9 23 (2.92%) Symantec
10 22 (2.79%) BEA
10 22 (2.79%) IBM
11 21 (2.66%) Juniper
11 21 (2.66%) McAfee
12 19 (2.41%) SolarWinds
13 18 (2.28%) Apple
13 18 (2.28%) CyberArk