Period
to 20 March 2019

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 20 March 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK > England
6 months to
20 Mar 2019
Same period 2018 Same period 2017
Rank 310 302 261
Rank change year-on-year -8 -41 -15
Contract jobs citing Problem Management 711 788 841
As % of all contract IT jobs advertised in England 0.80% 0.85% 0.98%
As % of the Processes & Methodologies category 0.92% 0.98% 1.15%
Number of daily rates quoted 446 486 482
England median daily rate £415 £400 £363
Median daily rate % change year-on-year +3.75% +10.34% +3.57%
10th Percentile £206 £200 £153
90th Percentile £594 £588 £525
UK median daily rate £413 £400 £366
% change year-on-year +3.13% +9.22% +4.64%
Number of hourly rates quoted 30 60 38
England median hourly rate £27.03 £15.00 £18.62
Median hourly rate % change year-on-year +80.17% -19.45% -1.99%
10th Percentile £13.95 £10.47 £10.50
90th Percentile £33.40 £27.10 £30.90
UK median hourly rate £27.03 £15.00 £18.75
% change year-on-year +80.17% -19.98% -12.81%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 77,108 80,095 73,234
As % of all contract IT jobs advertised in England 87.23% 86.33% 85.18%
Number of daily rates quoted 51,592 53,578 48,569
England median daily rate £475 £463 £438
Median daily rate % change year-on-year +2.70% +5.71% +2.94%
10th Percentile £304 £300 £270
90th Percentile £650 £638 £625
UK median daily rate £475 £450 £425
% change year-on-year +5.56% +5.88% -
Number of hourly rates quoted 1,896 1,999 2,018
England median hourly rate £23.63 £25.00 £25.00
Median hourly rate % change year-on-year -5.50% - +11.11%
10th Percentile £11.75 £11.61 £11.25
90th Percentile £50.25 £50.00 £50.00
UK median hourly rate £24.00 £24.06 £25.00
% change year-on-year -0.23% -3.78% +6.38%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in England.

Contractor daily rate trend for Problem Management in England

Problem Management
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Problem Management in England over the 6 months to 20 March 2019.

Contractor daily rate histogram for Problem Management in England

Problem Management
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in England.

Contractor hourly rate trend for Problem Management in England

Problem Management
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Problem Management in England over the 6 months to 20 March 2019.

Contractor hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 20 March 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -22 273 £463 +2.78% 56
South East +5 172 £350 -6.67% 26
North of England -47 94 £392 +4.53% 38
Midlands +28 90 £370 +5.71% 25
West Midlands +17 76 £360 +25.22% 14
East of England -26 44 £388 +29.17% 5
North West -44 37 £350 -9.68% 29
South West -11 35 £378 -20.11% 18
Yorkshire +15 33 £420 +20.00% 7
North East 0 24 £400 +3.23% 2
East Midlands +16 12 £396 -4.58% 11
Problem Management
UK

For the 6 months to 20 March 2019, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Problem Management.

1 337 (47.40%) ITIL
2 219 (30.80%) Incident Management
3 198 (27.85%) Service Management
4 181 (25.46%) Agile Software Development
5 176 (24.75%) Change Management
6 161 (22.64%) Windows
7 158 (22.22%) Microsoft
8 139 (19.55%) Finance
9 125 (17.58%) SQL
10 120 (16.88%) Configuration Management
11 109 (15.33%) Service Delivery
12 100 (14.06%) SLA
12 100 (14.06%) Active Directory
13 96 (13.50%) JIRA
14 92 (12.94%) ITSM
15 90 (12.66%) Microsoft Azure
15 90 (12.66%) Problem-Solving
16 85 (11.95%) DevOps
16 85 (11.95%) Microsoft Office
17 82 (11.53%) Process Improvement
18 81 (11.39%) Security Cleared
18 81 (11.39%) Unix
19 79 (11.11%) Data Modelling
20 76 (10.69%) Amazon AWS
20 76 (10.69%) Confluence
20 76 (10.69%) Test Strategy
21 73 (10.27%) Root Cause Analysis
21 73 (10.27%) ServiceNow
22 68 (9.56%) Analytical Skills
23 66 (9.28%) Release Management

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (10.69%) Confluence
2 39 (5.49%) IIS
3 35 (4.92%) Apache
4 34 (4.78%) WebLogic
5 32 (4.50%) Tomcat
6 31 (4.36%) SharePoint
7 28 (3.94%) MS Exchange
8 22 (3.09%) Skype for Business
9 14 (1.97%) SAP Portal
10 12 (1.69%) JBoss
11 11 (1.55%) Exchange Server 2010
11 11 (1.55%) SAS
12 10 (1.41%) Elasticsearch
12 10 (1.41%) Exchange Server 2013
13 8 (1.13%) IBM Notes
14 6 (0.84%) SharePoint 2013
15 5 (0.70%) nginx
15 5 (0.70%) SharePoint Server
16 4 (0.56%) BizTalk Server
16 4 (0.56%) Office Communications Server
Applications
1 85 (11.95%) Microsoft Office
2 43 (6.05%) Microsoft Excel
3 32 (4.50%) Microsoft PowerPoint
4 26 (3.66%) Microsoft Project
5 3 (0.42%) MS Visio
6 1 (0.14%) Spreadsheet
6 1 (0.14%) Stata
Business Applications
1 17 (2.39%) assyst
2 14 (1.97%) Dynamics CRM
3 10 (1.41%) SAP CRM
4 8 (1.13%) PeopleSoft HRMS
4 8 (1.13%) Remedy ITSM
5 7 (0.98%) Dynamics NAV
6 5 (0.70%) Dynamics AX
7 4 (0.56%) SAP PSCD
8 3 (0.42%) Retail-J
9 2 (0.28%) NetSuite
9 2 (0.28%) Salesforce.com CRM
9 2 (0.28%) SAP FI
9 2 (0.28%) SAP IS-U
9 2 (0.28%) SAP Oil and Gas
9 2 (0.28%) SAP Retail
9 2 (0.28%) SAP S/4HANA
10 1 (0.14%) Oracle iSupplier
10 1 (0.14%) Oracle Payables
10 1 (0.14%) Oracle Receivables
10 1 (0.14%) PeopleSoft HCM
Cloud Services
1 90 (12.66%) Microsoft Azure
2 76 (10.69%) Amazon AWS
3 63 (8.86%) Office 365
4 34 (4.78%) IaaS
5 15 (2.11%) Dynamics 365
5 15 (2.11%) SaaS
6 12 (1.69%) Azure Active Directory
7 9 (1.27%) Google Cloud Platform
8 8 (1.13%) PaaS
8 8 (1.13%) Stackdriver
9 3 (0.42%) BrowserStack
10 2 (0.28%) Cloud Computing
10 2 (0.28%) G Suite
10 2 (0.28%) Mimecast
11 1 (0.14%) Apigee
11 1 (0.14%) IBM Blueworks
11 1 (0.14%) OneDrive
11 1 (0.14%) OpenShift
11 1 (0.14%) SuccessFactors
11 1 (0.14%) Yammer
Communications & Networking
1 51 (7.17%) DNS
2 50 (7.03%) Firewall
3 41 (5.77%) LAN
4 39 (5.49%) WAN
5 27 (3.80%) DHCP
6 26 (3.66%) TCP/IP
7 18 (2.53%) Internet
8 17 (2.39%) VLAN
9 16 (2.25%) BGP
9 16 (2.25%) SAN
10 15 (2.11%) Fibre Channel
11 14 (1.97%) Skype
11 14 (1.97%) VPN
11 14 (1.97%) Wireless
12 13 (1.83%) iSCSI
12 13 (1.83%) VSAN
13 12 (1.69%) Network Security
14 11 (1.55%) BIG-IP
14 11 (1.55%) MPLS
15 10 (1.41%) Wi-Fi
Database & Business Intelligence
1 29 (4.08%) SQL Server
2 15 (2.11%) BusinessObjects
3 9 (1.27%) SQL Server Integration Services
4 8 (1.13%) MySQL
5 6 (0.84%) DB2
5 6 (0.84%) Oracle Database
5 6 (0.84%) SAS Data Integration Studio
5 6 (0.84%) SAS Enterprise Guide
5 6 (0.84%) SQL Server Reporting Services
6 5 (0.70%) Base SAS
6 5 (0.70%) Big Data
6 5 (0.70%) Relational Database
7 4 (0.56%) SQL Server 2014
8 3 (0.42%) Hadoop
8 3 (0.42%) Oracle BI Publisher
8 3 (0.42%) ZAP BI
9 2 (0.28%) Amazon RDS
9 2 (0.28%) Oracle Reports
9 2 (0.28%) RDBMS
9 2 (0.28%) SAP BW
Development Applications
1 96 (13.50%) JIRA
2 31 (4.36%) Bitbucket
3 25 (3.52%) Git (software)
4 24 (3.38%) Jenkins
5 13 (1.83%) Maven
6 11 (1.55%) Selenium
7 9 (1.27%) Cucumber
8 8 (1.13%) PeopleTools
9 7 (0.98%) JMeter
9 7 (0.98%) JUnit
10 5 (0.70%) CA Gen
11 4 (0.56%) Checkstyle
12 3 (0.42%) ClearQuest
12 3 (0.42%) Sonatype Nexus
13 2 (0.28%) InstallShield
13 2 (0.28%) Introscope
13 2 (0.28%) PVCS
13 2 (0.28%) VSS/SourceSafe
14 1 (0.14%) Oracle Forms
14 1 (0.14%) Toad
General
1 139 (19.55%) Finance
2 58 (8.16%) Banking
3 32 (4.50%) Telecoms
4 18 (2.53%) Billing
5 17 (2.39%) Retail
6 15 (2.11%) Investment Banking
7 9 (1.27%) Financial Institution
7 9 (1.27%) Law
8 7 (0.98%) Front Office
9 6 (0.84%) Back Office
10 5 (0.70%) Manufacturing
11 4 (0.56%) Electronics
11 4 (0.56%) Local Government
12 3 (0.42%) German Language
12 3 (0.42%) Marketing
12 3 (0.42%) Publishing
13 2 (0.28%) Automotive
13 2 (0.28%) French Language
13 2 (0.28%) General Ledger
13 2 (0.28%) Legal
Job Titles
1 128 (18.00%) Analyst
2 91 (12.80%) Developer
3 55 (7.74%) Service Analyst
4 43 (6.05%) Network Engineer
5 39 (5.49%) Consultant
5 39 (5.49%) Infrastructure Engineer
6 38 (5.34%) Incident Manager
7 37 (5.20%) Support Analyst
8 36 (5.06%) Service Manager
9 34 (4.78%) Administrator
10 30 (4.22%) Support Engineer
11 29 (4.08%) Service Desk Analyst
12 26 (3.66%) IT Manager
13 23 (3.23%) Applications Engineer
14 22 (3.09%) Applications Support
15 21 (2.95%) Problem Manager
16 20 (2.81%) Tester
17 19 (2.67%) Architect
17 19 (2.67%) IT Services Manager
17 19 (2.67%) Senior Network Engineer
Libraries, Frameworks & Software Standards
1 35 (4.92%) J2EE
2 26 (3.66%) .NET
2 26 (3.66%) Web Services
3 24 (3.38%) Middleware
4 21 (2.95%) SailPoint
5 17 (2.39%) LDAP
5 17 (2.39%) RabbitMQ
6 16 (2.25%) SOAP
7 15 (2.11%) Elastic Stack
8 14 (1.97%) Web Dynpro
9 10 (1.41%) REST
9 10 (1.41%) SAP PI
10 9 (1.27%) WPF
11 8 (1.13%) CSS
11 8 (1.13%) JSON
11 8 (1.13%) Software Packaging
12 7 (0.98%) HTML
13 6 (0.84%) AngularJS
13 6 (0.84%) Spring
13 6 (0.84%) Twitter Bootstrap
Miscellaneous
1 68 (9.56%) Analytical Skills
2 42 (5.91%) Data Centre
3 29 (4.08%) CMDB
4 24 (3.38%) Management Information System
5 22 (3.09%) Public Cloud
6 21 (2.95%) Self-Motivation
7 16 (2.25%) Virtual Team
8 12 (1.69%) Hybrid Cloud
9 11 (1.55%) Enterprise Software
10 9 (1.27%) Enterprise Storage
10 9 (1.27%) Hedge funds
10 9 (1.27%) Mainframe
11 7 (0.98%) PKI
12 5 (0.70%) NHS
13 4 (0.56%) Client/Server
13 4 (0.56%) Clustering
13 4 (0.56%) Smartphone
13 4 (0.56%) Social Media
13 4 (0.56%) Taxonomies
13 4 (0.56%) Thin Client
Operating Systems
1 161 (22.64%) Windows
2 81 (11.39%) Unix
3 60 (8.44%) Linux
4 55 (7.74%) Windows Server
5 53 (7.45%) Windows Server 2012
6 49 (6.89%) Windows 10
7 25 (3.52%) Red Hat Enterprise Linux
8 23 (3.23%) Windows 7
8 23 (3.23%) Windows Server 2008
9 8 (1.13%) Windows Server 2003
10 6 (0.84%) Windows XP
11 5 (0.70%) Android
11 5 (0.70%) Mac OS X
12 3 (0.42%) AIX
12 3 (0.42%) Apple iOS
13 2 (0.28%) OpenVMS
14 1 (0.14%) Debian
14 1 (0.14%) Solaris
14 1 (0.14%) Ubuntu
14 1 (0.14%) Windows 2000
Processes & Methodologies
1 337 (47.40%) ITIL
2 219 (30.80%) Incident Management
3 198 (27.85%) Service Management
4 181 (25.46%) Agile Software Development
5 176 (24.75%) Change Management
6 120 (16.88%) Configuration Management
7 109 (15.33%) Service Delivery
8 92 (12.94%) ITSM
9 90 (12.66%) Problem-Solving
10 85 (11.95%) DevOps
11 82 (11.53%) Process Improvement
12 79 (11.11%) Data Modelling
13 76 (10.69%) Test Strategy
14 73 (10.27%) Root Cause Analysis
15 66 (9.28%) Release Management
16 63 (8.86%) Continuous Improvement
17 60 (8.44%) Business Intelligence
18 59 (8.30%) Project Management
19 53 (7.45%) Infrastructure Engineering
20 49 (6.89%) Workflow
Programming Languages
1 125 (17.58%) SQL
2 63 (8.86%) Java
3 53 (7.45%) PowerShell
4 40 (5.63%) PL/SQL
5 38 (5.34%) Python
5 38 (5.34%) Shell Script
6 30 (4.22%) JavaScript
7 29 (4.08%) Perl
8 16 (2.25%) ABAP
8 16 (2.25%) C#
9 11 (1.55%) VBA
10 10 (1.41%) VB
11 9 (1.27%) VB.NET
11 9 (1.27%) VB6
12 7 (0.98%) Ruby
13 6 (0.84%) COBOL
13 6 (0.84%) T-SQL
14 5 (0.70%) C
15 4 (0.56%) Bash Shell
15 4 (0.56%) Java 8
Qualifications
1 81 (11.39%) Security Cleared
2 61 (8.58%) Degree
3 60 (8.44%) SC Cleared
4 45 (6.33%) Cisco Certification
5 40 (5.63%) Microsoft Certification
6 34 (4.78%) CCNA
7 31 (4.36%) ITIL Foundation Certificate
8 30 (4.22%) MCSE
9 25 (3.52%) ITIL Certification
10 20 (2.81%) CCNP
11 18 (2.53%) Citrix Certification
12 17 (2.39%) CCA
13 15 (2.11%) PRINCE2 Practitioner
14 14 (1.97%) MCP
15 13 (1.83%) DV Cleared
15 13 (1.83%) MCSA
16 10 (1.41%) ISEB
17 6 (0.84%) CCIE
17 6 (0.84%) MCITP
17 6 (0.84%) MCTS
Quality Assurance & Compliance
1 100 (14.06%) SLA
2 29 (4.08%) QA
3 10 (1.41%) GDPR
4 5 (0.70%) COBIT
4 5 (0.70%) PMO
5 4 (0.56%) ISO/IEC 20000
5 4 (0.56%) PCI DSS
5 4 (0.56%) PSD2
5 4 (0.56%) Sarbanes-Oxley
6 2 (0.28%) ISO/IEC 27001
7 1 (0.14%) Cyber Essentials
7 1 (0.14%) Cyber Essentials PLUS
7 1 (0.14%) Data Quality
7 1 (0.14%) Disclosure Scotland
7 1 (0.14%) HL7
7 1 (0.14%) RMADS
System Software
1 100 (14.06%) Active Directory
2 44 (6.19%) VMware Infrastructure
3 28 (3.94%) Docker
4 22 (3.09%) vSphere
5 21 (2.95%) XenApp
6 20 (2.81%) XenDesktop
7 19 (2.67%) VMware ESXi
8 18 (2.53%) Hyper-V
9 17 (2.39%) VMware NSX
10 16 (2.25%) Virtual Machines
11 14 (1.97%) NFS
12 9 (1.27%) Microsoft App-V
13 8 (1.13%) Virtual Desktop
14 6 (0.84%) Virtual Servers
15 5 (0.70%) Microsoft Virtual Server
16 4 (0.56%) Firmware
17 3 (0.42%) ProxySG
17 3 (0.42%) Varnish
18 2 (0.28%) BitLocker
18 2 (0.28%) DFS Replication
Systems Management
1 61 (8.58%) SCCM
2 43 (6.05%) Single Sign-On
3 26 (3.66%) Puppet
4 19 (2.67%) vCenter Server
5 16 (2.25%) vRealize
5 16 (2.25%) vRealize Orchestrator
6 14 (1.97%) Ansible
6 14 (1.97%) Failover Clustering
7 11 (1.55%) SCOM
8 10 (1.41%) Systems Management Server (SMS)
9 9 (1.27%) Red Hat Satellite
9 9 (1.27%) SELinux
10 8 (1.13%) Kibana
10 8 (1.13%) Microsoft Intune
10 8 (1.13%) Opscode Chef
11 7 (0.98%) Opsview
12 6 (0.84%) logstash
12 6 (0.84%) Tivoli
13 4 (0.56%) CA Spectrum
13 4 (0.56%) Tivoli Storage Manager
Vendors
1 158 (22.22%) Microsoft
2 73 (10.27%) ServiceNow
3 63 (8.86%) VMware
4 62 (8.72%) Cisco
5 59 (8.30%) Oracle
6 55 (7.74%) Citrix
7 34 (4.78%) BEA
8 27 (3.80%) SAP
9 25 (3.52%) Red Hat
9 25 (3.52%) Remedy
10 22 (3.09%) EMC
11 21 (2.95%) Atlassian
11 21 (2.95%) Dell
12 20 (2.81%) webMethods
13 16 (2.25%) Adobe
14 15 (2.11%) Google
14 15 (2.11%) Juniper
15 14 (1.97%) F5
15 14 (1.97%) HP
16 11 (1.55%) IBM