Period
to 19 November 2017

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK > England
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 329 241 271
Rank change year-on-year -88 +30 -3
Contract jobs citing Problem Management 699 1041 954
As % of all contract IT jobs advertised in England 0.75% 1.07% 0.91%
As % of the Processes & Methodologies category 0.89% 1.27% 1.11%
Number of daily rates quoted 452 664 591
England median daily rate £400 £375 £370
Median daily rate % change year-on-year +6.67% +1.35% +5.71%
10th Percentile £175 £180 £185
90th Percentile £600 £538 £538
UK median daily rate £389 £375 £365
% change year-on-year +3.67% +2.74% +4.29%
Number of hourly rates quoted 34 45 47
England median hourly rate £14.75 £22.50 £22.00
Median hourly rate % change year-on-year -34.44% +2.27% +18.92%
10th Percentile £10.16 £12.80 £13.43
90th Percentile £25.15 £36.00 £43.30
UK median hourly rate £15.00 £22.50 £23.75
% change year-on-year -33.33% -5.26% +28.38%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 78959 81979 85805
As % of all contract IT jobs advertised in England 84.69% 84.17% 81.93%
Number of daily rates quoted 53119 54700 56575
England median daily rate £450 £425 £422
Median daily rate % change year-on-year +5.88% +0.62% +5.60%
10th Percentile £288 £264 £263
90th Percentile £638 £613 £600
UK median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 1842 2121 2517
England median hourly rate £23.75 £24.41 £22.50
Median hourly rate % change year-on-year -2.70% +8.49% +18.42%
10th Percentile £11.35 £11.50 £11.50
90th Percentile £50.00 £48.75 £47.50
UK median hourly rate £23.32 £24.00 £22.50
% change year-on-year -2.83% +6.67% +18.42%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a percentage of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in England.

Contractor daily rate trend for Problem Management in England

Problem Management
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing Problem Management in England over the 6 months to 19 November 2017.

Contractor daily rate histogram for Problem Management in England

Problem Management
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in England.

Contractor hourly rate trend for Problem Management in England

Problem Management
Contractor Hourly Rate Histogram in England

The hourly rate distribution of IT jobs citing Problem Management in England over the 6 months to 19 November 2017.

Contractor hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -35 283 £450 +5.88% 20
South East -11 157 £375 -2.34% 22
Midlands +6 85 £323 -14.00% 10
North of England -113 85 £420 +20.00% 20
North West -26 57 £425 +26.87% 8
East of England -3 52 £351 +27.45% 9
West Midlands -2 44 £313 -16.67% 6
South West -4 41 £370 +40.95% 2
East Midlands +18 40 £338 +110.94% 4
Yorkshire -26 19 £375 +10.29% 8
North East -54 11 £450 +28.57% 4
Problem Management
UK

For the 6 months to 19 November 2017, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Problem Management.

1 376 (53.79%) ITIL
2 215 (30.76%) Windows
2 215 (30.76%) Incident Management
3 196 (28.04%) Microsoft
4 192 (27.47%) Change Management
5 179 (25.61%) Finance
6 169 (24.18%) Service Management
7 152 (21.75%) Active Directory
8 117 (16.74%) Analytical Skills
9 110 (15.74%) SQL
10 103 (14.74%) Service Delivery
11 101 (14.45%) Unix
12 99 (14.16%) Project Management
13 95 (13.59%) Cisco
14 94 (13.45%) VMware
15 89 (12.73%) Agile Software Development
15 89 (12.73%) Degree
16 87 (12.45%) Management Information System
17 85 (12.16%) SLA
18 84 (12.02%) Microsoft Office
19 83 (11.87%) Linux
19 83 (11.87%) Firewall
20 75 (10.73%) Root Cause Analysis
21 73 (10.44%) Security Cleared
21 73 (10.44%) Banking
22 71 (10.16%) Windows Server
23 68 (9.73%) Oracle
23 68 (9.73%) DNS
24 66 (9.44%) Release Management
25 65 (9.30%) Java

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (6.72%) MS Exchange
1 47 (6.72%) SharePoint
2 46 (6.58%) IIS
3 32 (4.58%) Skype for Business
4 24 (3.43%) Apache
4 24 (3.43%) Exchange Server 2010
5 22 (3.15%) Tomcat
6 14 (2.00%) nginx
7 13 (1.86%) Exchange Server 2013
8 12 (1.72%) CMS
8 12 (1.72%) Confluence
8 12 (1.72%) WebLogic
9 11 (1.57%) SAS
10 10 (1.43%) WebSphere
11 9 (1.29%) JBoss
12 5 (0.72%) Elasticsearch
12 5 (0.72%) IBM Notes
12 5 (0.72%) Tuxedo
13 4 (0.57%) Documentum
13 4 (0.57%) Exchange Server 2007
Applications
1 84 (12.02%) Microsoft Office
2 16 (2.29%) Microsoft Excel
3 11 (1.57%) Microsoft Project
4 10 (1.43%) Microsoft PowerPoint
5 6 (0.86%) MS Visio
6 3 (0.43%) Spreadsheet
Business Applications
1 14 (2.00%) ION MarketView
2 9 (1.29%) Remedy ITSM
3 5 (0.72%) Dynamics CRM
4 3 (0.43%) Bloomberg TOMS
4 3 (0.43%) Dynamics AX
4 3 (0.43%) Oracle ERP
4 3 (0.43%) PeopleSoft CRM
4 3 (0.43%) RMDS
5 2 (0.29%) Eikon
5 2 (0.29%) Oracle Financials
6 1 (0.14%) Bloomberg AIM
6 1 (0.14%) Dynamics GP
6 1 (0.14%) Endur
6 1 (0.14%) Findur
6 1 (0.14%) Oracle Applications
6 1 (0.14%) Oracle EBS
6 1 (0.14%) SAP Oil and Gas
6 1 (0.14%) Summit
6 1 (0.14%) WebTrends
Cloud Services
1 60 (8.58%) Office 365
2 44 (6.29%) Microsoft Azure
3 32 (4.58%) Amazon AWS
4 15 (2.15%) IaaS
5 11 (1.57%) SaaS
6 10 (1.43%) PaaS
7 7 (1.00%) Mimecast
8 4 (0.57%) Azure Active Directory
8 4 (0.57%) Yammer
9 3 (0.43%) Akamai
9 3 (0.43%) npm
10 2 (0.29%) Cloud Computing
10 2 (0.29%) GitHub
11 1 (0.14%) AWS Lambda
11 1 (0.14%) Google Analytics
11 1 (0.14%) Google Cloud Platform
11 1 (0.14%) Serverless
11 1 (0.14%) Slack
Communications & Networking
1 83 (11.87%) Firewall
2 68 (9.73%) DNS
3 55 (7.87%) DHCP
4 48 (6.87%) TCP/IP
5 45 (6.44%) WAN
6 41 (5.87%) VPN
7 38 (5.44%) LAN
8 32 (4.58%) SAN
9 27 (3.86%) LDAP
10 26 (3.72%) Wireless
11 22 (3.15%) Cisco Nexus
11 22 (3.15%) Network Security
12 21 (3.00%) Cisco ASA
13 20 (2.86%) MPLS
13 20 (2.86%) Skype
14 17 (2.43%) BIG-IP
15 16 (2.29%) Internet
15 16 (2.29%) NAS
16 15 (2.15%) Wi-Fi
17 13 (1.86%) BGP
Database & Business Intelligence
1 63 (9.01%) SQL Server
2 13 (1.86%) Data Warehouse
3 11 (1.57%) MySQL
4 10 (1.43%) MongoDB
4 10 (1.43%) NoSQL
4 10 (1.43%) Relational Database
5 8 (1.14%) Oracle Database
5 8 (1.14%) SQL Server 2012
6 6 (0.86%) Hadoop
6 6 (0.86%) Oracle Exadata
6 6 (0.86%) SQL Server 2008
7 5 (0.72%) Big Data
8 4 (0.57%) DB2
8 4 (0.57%) PostgreSQL
9 3 (0.43%) BusinessObjects
9 3 (0.43%) HBase
9 3 (0.43%) OLAP
9 3 (0.43%) OLTP
9 3 (0.43%) Oracle Reports
9 3 (0.43%) Star Schema
Development Applications
1 34 (4.86%) JIRA
2 10 (1.43%) JMeter
3 8 (1.14%) Git (software)
4 7 (1.00%) Android Studio
4 7 (1.00%) Maven
4 7 (1.00%) Team Foundation Server
4 7 (1.00%) Xcode
4 7 (1.00%) Zephyr
5 6 (0.86%) Jenkins
6 5 (0.72%) PeopleTools
6 5 (0.72%) TestRail
7 4 (0.57%) IBM UrbanCode
8 3 (0.43%) Ant
8 3 (0.43%) Bitbucket
8 3 (0.43%) SonarQube
9 2 (0.29%) Artifactory
9 2 (0.29%) Bower
9 2 (0.29%) MSBuild
9 2 (0.29%) TeamCity
9 2 (0.29%) Visual Studio Team System
General
1 179 (25.61%) Finance
2 73 (10.44%) Banking
3 45 (6.44%) Telecoms
4 37 (5.29%) Investment Banking
5 17 (2.43%) Manufacturing
5 17 (2.43%) Retail
6 14 (2.00%) Legal
6 14 (2.00%) Marketing
7 13 (1.86%) Electronics
7 13 (1.86%) Financial Institution
7 13 (1.86%) Publishing
8 6 (0.86%) German Language
9 5 (0.72%) Advertising
9 5 (0.72%) Back Office
10 4 (0.57%) Front Office
10 4 (0.57%) Military
11 2 (0.29%) Pharmaceutical
12 1 (0.14%) Aerospace
12 1 (0.14%) Billing
12 1 (0.14%) Spanish Language
Job Titles
1 164 (23.46%) Analyst
2 67 (9.59%) Support Analyst
3 49 (7.01%) Administrator
4 48 (6.87%) Applications Support
5 45 (6.44%) Service Manager
6 40 (5.72%) Service Analyst
7 36 (5.15%) Incident Manager
7 36 (5.15%) Support Engineer
8 33 (4.72%) Infrastructure Engineer
8 33 (4.72%) Service Desk Analyst
9 30 (4.29%) Developer
9 30 (4.29%) Problem Manager
10 28 (4.01%) Architect
11 26 (3.72%) Applications Support Analyst
11 26 (3.72%) Desktop Support
12 25 (3.58%) Consultant
13 24 (3.43%) Delivery Manager
14 23 (3.29%) IT Analyst
15 20 (2.86%) 2nd Line Support
15 20 (2.86%) Network Engineer
Libraries, Frameworks & Software Standards
1 47 (6.72%) Web Services
2 28 (4.01%) .NET
3 26 (3.72%) REST
4 22 (3.15%) XML
5 17 (2.43%) Middleware
5 17 (2.43%) SOAP
6 15 (2.15%) HTML
7 14 (2.00%) J2EE
8 12 (1.72%) CSS
8 12 (1.72%) Elastic Stack
9 9 (1.29%) jQuery
10 8 (1.14%) Entity Framework
10 8 (1.14%) JSON
10 8 (1.14%) Spring
11 7 (1.00%) .NET Framework
11 7 (1.00%) ASP.NET
11 7 (1.00%) Kafka
11 7 (1.00%) WCF
12 6 (0.86%) AngularJS
12 6 (0.86%) SailPoint
Miscellaneous
1 117 (16.74%) Analytical Skills
2 87 (12.45%) Management Information System
3 46 (6.58%) Computer Science
4 39 (5.58%) Data Centre
5 26 (3.72%) CMDB
6 23 (3.29%) Fixed Income
6 23 (3.29%) Virtual Team
7 19 (2.72%) Clustering
8 14 (2.00%) Replication
9 10 (1.43%) Hedge funds
9 10 (1.43%) Microsoft Licensing
10 9 (1.29%) Blackberry
10 9 (1.29%) Mobile App
10 9 (1.29%) NHS
10 9 (1.29%) PKI
10 9 (1.29%) Video Conferencing
11 8 (1.14%) User Experience
12 7 (1.00%) Client/Server
13 6 (0.86%) Foreign Exchange (FX)
13 6 (0.86%) SCORM
Operating Systems
1 215 (30.76%) Windows
2 101 (14.45%) Unix
3 83 (11.87%) Linux
4 71 (10.16%) Windows Server
5 46 (6.58%) Windows 7
6 42 (6.01%) Windows Server 2012
7 30 (4.29%) Windows Server 2008
8 25 (3.58%) Windows Server 2003
9 24 (3.43%) Solaris
10 23 (3.29%) Windows 10
11 19 (2.72%) Red Hat Enterprise Linux
12 13 (1.86%) Windows XP
13 12 (1.72%) AIX
14 10 (1.43%) Android
15 9 (1.29%) Windows 2000
15 9 (1.29%) Windows 8
16 7 (1.00%) Apple iOS
16 7 (1.00%) Mac OS X
16 7 (1.00%) SUSE
17 6 (0.86%) Windows Vista
Processes & Methodologies
1 376 (53.79%) ITIL
2 215 (30.76%) Incident Management
3 192 (27.47%) Change Management
4 169 (24.18%) Service Management
5 103 (14.74%) Service Delivery
6 99 (14.16%) Project Management
7 89 (12.73%) Agile Software Development
8 75 (10.73%) Root Cause Analysis
9 66 (9.44%) Release Management
10 64 (9.16%) ITSM
11 63 (9.01%) Configuration Management
12 61 (8.73%) Disaster Recovery
13 52 (7.44%) Stakeholder Management
14 49 (7.01%) ITIL V3
15 47 (6.72%) DevOps
16 43 (6.15%) Continuous Improvement
17 41 (5.87%) Migration
17 41 (5.87%) PRINCE2
18 38 (5.44%) Asset Management
18 38 (5.44%) Service Design
Programming Languages
1 110 (15.74%) SQL
2 65 (9.30%) Java
3 45 (6.44%) PowerShell
4 39 (5.58%) Python
5 26 (3.72%) Perl
6 17 (2.43%) Shell Script
7 14 (2.00%) JavaScript
8 12 (1.72%) PL/SQL
9 11 (1.57%) C#
10 10 (1.43%) T-SQL
11 9 (1.29%) Korn
12 8 (1.14%) Bash Shell
12 8 (1.14%) C
12 8 (1.14%) Ruby
13 7 (1.00%) Apple Swift
13 7 (1.00%) C++
13 7 (1.00%) Objective-C
13 7 (1.00%) PHP
14 5 (0.72%) GraphQL
15 4 (0.57%) VBScript
Qualifications
1 89 (12.73%) Degree
2 73 (10.44%) Security Cleared
3 47 (6.72%) ITIL Certification
4 43 (6.15%) SC Cleared
5 38 (5.44%) Cisco Certification
6 36 (5.15%) Microsoft Certification
7 29 (4.15%) DV Cleared
8 26 (3.72%) CCNP
9 19 (2.72%) Computer Science Degree
10 16 (2.29%) MCP
11 15 (2.15%) CCIE
11 15 (2.15%) MCSE
12 11 (1.57%) Numerate Degree
13 10 (1.43%) CCNA
13 10 (1.43%) CISM
13 10 (1.43%) CISSP
14 9 (1.29%) CCDP
14 9 (1.29%) Chartered Engineer
14 9 (1.29%) MCSA
14 9 (1.29%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 85 (12.16%) SLA
2 24 (3.43%) QA
3 17 (2.43%) PMO
4 8 (1.14%) ISO/IEC 27001
4 8 (1.14%) PCI DSS
5 6 (0.86%) Disclosure Scotland
6 3 (0.43%) GAAP
6 3 (0.43%) ISO/IEC 20000
6 3 (0.43%) MiFID
7 2 (0.29%) GDPR
7 2 (0.29%) ISO 8583
8 1 (0.14%) COBIT
8 1 (0.14%) ISO 9001
8 1 (0.14%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.14%) RMADS
8 1 (0.14%) Sarbanes-Oxley
System Software
1 152 (21.75%) Active Directory
2 41 (5.87%) Hyper-V
2 41 (5.87%) VMware Infrastructure
3 28 (4.01%) VMware ESXi
4 16 (2.29%) Docker
5 13 (1.86%) XenApp
6 9 (1.29%) NFS
6 9 (1.29%) Terminal Services
7 8 (1.14%) Veritas Cluster Server
7 8 (1.14%) Veritas File System
8 7 (1.00%) Virtual Desktop
9 6 (0.86%) Firmware
9 6 (0.86%) Samba
9 6 (0.86%) Veritas Volume Manager
9 6 (0.86%) Virtual Machines
9 6 (0.86%) vSphere
10 5 (0.72%) Microsoft App-V
10 5 (0.72%) Oracle RAC
10 5 (0.72%) Sendmail
10 5 (0.72%) SRDF
Systems Management
1 42 (6.01%) SCCM
2 26 (3.72%) NetBackup
3 21 (3.00%) SCOM
4 17 (2.43%) Backup Exec
5 16 (2.29%) Ansible
6 13 (1.86%) ITRS Geneos
7 12 (1.72%) Tivoli Storage Manager
8 11 (1.57%) Nagios
8 11 (1.57%) Puppet
9 10 (1.43%) McAfee ePO
9 10 (1.43%) Rancher
9 10 (1.43%) Tivoli
10 9 (1.29%) DameWare
11 8 (1.14%) Symantec Enterprise Vault
11 8 (1.14%) WSUS
12 7 (1.00%) AirWatch
12 7 (1.00%) Cisco Prime
12 7 (1.00%) Microsoft Clustering
13 6 (0.86%) BladeLogic
13 6 (0.86%) SCOrch
Vendors
1 196 (28.04%) Microsoft
2 95 (13.59%) Cisco
3 94 (13.45%) VMware
4 68 (9.73%) Oracle
5 54 (7.73%) Citrix
6 51 (7.30%) ServiceNow
7 47 (6.72%) HP
8 30 (4.29%) NetApp
8 30 (4.29%) Red Hat
9 25 (3.58%) IBM
9 25 (3.58%) Splunk
10 23 (3.29%) Dell
11 21 (3.00%) Remedy
12 19 (2.72%) F5
13 18 (2.58%) EMC
13 18 (2.58%) Symantec
14 17 (2.43%) SAP
15 16 (2.29%) CheckPoint
15 16 (2.29%) SolarWinds
15 16 (2.29%) Veritas