Period
to 18 September 2021

The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 18 September 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
UK > England
6 months to
18 Sep 2021
Same period 2020 Same period 2019
Rank 309 282 285
Rank change year-on-year -27 +3 +27
Contract jobs citing Problem Management 507 207 765
As % of all contract jobs advertised in England 0.80% 0.79% 0.94%
As % of the Processes & Methodologies category 0.90% 0.90% 1.07%
Number of daily rates quoted 314 126 399
10th Percentile £204 £198 £210
25th Percentile £340 £327 £313
Median daily rate (50th Percentile) £450 £425 £425
Median % change year-on-year +5.88% - +3.66%
75th Percentile £538 £488 £519
90th Percentile £588 £563 £600
UK median daily rate £450 £425 £423
% change year-on-year +5.88% +0.59% +5.63%
Number of hourly rates quoted 28 16 31
10th Percentile £12.25 £16.73 £12.86
25th Percentile £13.44 £18.10 £14.00
Median hourly rate £17.00 £20.69 £16.00
Median % change year-on-year -17.84% +29.33% -8.57%
75th Percentile £21.05 £21.05 £22.25
90th Percentile £28.75 £23.03 £31.25
UK median hourly rate £17.00 £21.05 £16.00
% change year-on-year -19.24% +31.56% -8.57%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.

All Process and Methodology Skills
England
Contract vacancies with a requirement for process or methodology skills 56,343 22,874 71,642
As % of all contract IT jobs advertised in England 89.24% 87.47% 87.69%
Number of daily rates quoted 39,304 15,585 48,446
10th Percentile £313 £300 £300
25th Percentile £413 £390 £381
Median daily rate (50th Percentile) £513 £480 £475
Median % change year-on-year +6.77% +1.05% +2.70%
75th Percentile £613 £588 £575
90th Percentile £700 £675 £650
UK median daily rate £500 £475 £475
% change year-on-year +5.26% - +5.56%
Number of hourly rates quoted 1,497 656 1,921
10th Percentile £12.00 £12.01 £11.48
25th Percentile £14.61 £16.10 £14.33
Median hourly rate £24.08 £26.50 £22.93
Median % change year-on-year -9.13% +15.57% +17.59%
75th Percentile £48.75 £46.01 £46.40
90th Percentile £62.50 £55.31 £53.75
UK median hourly rate £24.50 £26.00 £22.78
% change year-on-year -5.77% +14.16% +18.31%

Problem Management
Job Vacancy Trend in England

Job postings citing Problem Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Problem Management in England

Problem Management
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Problem Management in England.

Daily rate trend for Problem Management in England

Problem Management
Daily Rate Histogram in England

Daily rate distribution for jobs citing Problem Management in England over the 6 months to 18 September 2021.

Daily rate histogram for Problem Management in England

Problem Management
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Problem Management in England.

Hourly rate trend for Problem Management in England

Problem Management
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Problem Management in England over the 6 months to 18 September 2021.

Hourly rate histogram for Problem Management in England

Problem Management
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the England region over the 6 months to 18 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -111 159 £525 +16.67% 47
Midlands +16 120 £450 +11.80% 43
West Midlands +15 105 £450 +11.80% 27
South East -81 74 £440 +17.33% 23
North of England -52 73 £425 -2.86% 30
North West -32 50 £450 +2.86% 17
East of England -12 37 £343 -11.42% 12
South West -17 24 £276 +41.67% 15
Yorkshire -27 23 £425 - 11
East Midlands - 15 £375 - 16
North East -21 2 £450 - 2
Problem Management
UK

For the 6 months to 18 September 2021, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region with a requirement for Problem Management.

1 184 (36.29%) ITIL
2 142 (28.01%) Social Skills
3 137 (27.02%) Agile Software Development
4 131 (25.84%) Configuration Management
5 121 (23.87%) SQL
6 116 (22.88%) Microsoft
7 115 (22.68%) Process Improvement
8 109 (21.50%) Windows
8 109 (21.50%) Incident Management
9 98 (19.33%) Problem-Solving
10 95 (18.74%) Change Management
11 94 (18.54%) Data Modelling
12 93 (18.34%) Java
13 89 (17.55%) Azure
14 87 (17.16%) Unix
14 87 (17.16%) Business Intelligence
15 86 (16.96%) Oracle
16 83 (16.37%) Service Delivery
17 80 (15.78%) Service Management
17 80 (15.78%) Security Cleared
18 79 (15.58%) Linux
18 79 (15.58%) DevOps
19 76 (14.99%) OO
20 73 (14.40%) Test Strategy
21 71 (14.00%) Active Directory
22 69 (13.61%) WebLogic
23 68 (13.41%) PL/SQL
23 68 (13.41%) JIRA
24 66 (13.02%) J2EE
24 66 (13.02%) Public Sector

Problem Management
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 69 (13.61%) WebLogic
2 58 (11.44%) Confluence
3 26 (5.13%) SharePoint
4 12 (2.37%) Apache
5 10 (1.97%) CMS
5 10 (1.97%) MS Exchange
6 8 (1.58%) IIS
6 8 (1.58%) SAS
7 7 (1.38%) Cloud Foundry
7 7 (1.38%) Exchange Server 2013
8 6 (1.18%) Adobe Experience Manager
8 6 (1.18%) CICS
8 6 (1.18%) Skype for Business
9 5 (0.99%) OpenStack
9 5 (0.99%) Tomcat
10 4 (0.79%) WebLogic Portal
10 4 (0.79%) WebSphere
11 3 (0.59%) nginx
12 2 (0.39%) Elasticsearch
12 2 (0.39%) Exchange Server 2010
Applications
1 55 (10.85%) Microsoft Office
2 21 (4.14%) Microsoft Excel
3 12 (2.37%) Microsoft PowerPoint
4 6 (1.18%) MS Visio
5 2 (0.39%) Microsoft Project
6 1 (0.20%) Chatbot
Business Applications
1 9 (1.78%) assyst
2 3 (0.59%) SAP S/4HANA
2 3 (0.59%) SAP SD
3 2 (0.39%) BusinessWorks
3 2 (0.39%) Workday HCM
4 1 (0.20%) Dynamics CRM
4 1 (0.20%) Magento
4 1 (0.20%) Remedy ITSM
4 1 (0.20%) Shopify
4 1 (0.20%) Sparx Enterprise Architect
Cloud Services
1 89 (17.55%) Azure
2 60 (11.83%) Microsoft 365
3 37 (7.30%) AWS
4 16 (3.16%) IaaS
5 14 (2.76%) SaaS
6 13 (2.56%) PaaS
7 11 (2.17%) Amazon EKS
7 11 (2.17%) Azure Active Directory
8 9 (1.78%) Power Platform
9 8 (1.58%) GCP
10 6 (1.18%) Serverless
11 5 (0.99%) Akamai
11 5 (0.99%) Cloud Computing
12 4 (0.79%) AWS Lambda
12 4 (0.79%) Azure ExpressRoute
12 4 (0.79%) Azure Stack
12 4 (0.79%) OneDrive
13 3 (0.59%) GitHub
13 3 (0.59%) Yammer
14 2 (0.39%) SuccessFactors
Communications & Networking
1 24 (4.73%) DNS
2 23 (4.54%) LAN
3 22 (4.34%) Firewall
4 20 (3.94%) VPN
5 14 (2.76%) WAN
6 13 (2.56%) SSL
7 12 (2.37%) TCP/IP
8 11 (2.17%) DHCP
9 10 (1.97%) HTTP
10 9 (1.78%) VoIP
10 9 (1.78%) Wireless
11 8 (1.58%) Skype
12 7 (1.38%) Internet
13 6 (1.18%) FTP
13 6 (1.18%) Network Security
14 5 (0.99%) Cisco ASA
14 5 (0.99%) SAN
15 4 (0.79%) IPsec
15 4 (0.79%) Remote Desktop
16 3 (0.59%) 802.11
Database & Business Intelligence
1 37 (7.30%) BusinessObjects
2 30 (5.92%) SQL Server
3 10 (1.97%) Oracle Database
4 9 (1.78%) Data Warehouse
5 8 (1.58%) Big Data
5 8 (1.58%) Hadoop
5 8 (1.58%) Power BI
6 6 (1.18%) Apache Hive
6 6 (1.18%) Relational Database
7 5 (0.99%) Neo4j
7 5 (0.99%) Oracle Database 11g
8 4 (0.79%) DB2
8 4 (0.79%) OLAP
8 4 (0.79%) OLAP Cube
8 4 (0.79%) Oracle OLAP
8 4 (0.79%) SAS Enterprise Guide
8 4 (0.79%) SQL Server 2012
9 3 (0.59%) Pentaho
9 3 (0.59%) SAS Data Integration Studio
9 3 (0.59%) SQL Server 2014
Development Applications
1 68 (13.41%) JIRA
2 48 (9.47%) Jenkins
3 34 (6.71%) Git (software)
4 32 (6.31%) Maven
5 20 (3.94%) CA Gen
6 18 (3.55%) Bitbucket
7 8 (1.58%) GitLab
8 4 (0.79%) TestDirector
9 3 (0.59%) Sonatype Nexus
10 2 (0.39%) Artifactory
10 2 (0.39%) Cucumber
10 2 (0.39%) Postman
10 2 (0.39%) Team Foundation Server
11 1 (0.20%) Chocolatey
11 1 (0.20%) Emacs
11 1 (0.20%) MSBuild
11 1 (0.20%) MSI
11 1 (0.20%) Rational Rhapsody
11 1 (0.20%) SoapUI
11 1 (0.20%) Vagrant
General
1 142 (28.01%) Social Skills
2 66 (13.02%) Public Sector
3 52 (10.26%) Finance
4 29 (5.72%) Analytical Skills
5 25 (4.93%) Banking
6 18 (3.55%) Presentation Skills
7 16 (3.16%) Front Office
8 15 (2.96%) Investment Banking
9 11 (2.17%) Telecoms
10 9 (1.78%) Legal
11 7 (1.38%) Automotive
12 6 (1.18%) Law
12 6 (1.18%) Local Government
13 5 (0.99%) Documentation Skills
13 5 (0.99%) Influencing Skills
13 5 (0.99%) Manufacturing
13 5 (0.99%) Marketing
14 4 (0.79%) Electronics
14 4 (0.79%) Organisational Skills
14 4 (0.79%) Retail
Job Titles
1 94 (18.54%) Analyst
2 87 (17.16%) Developer
3 41 (8.09%) Service Manager
4 30 (5.92%) Service Analyst
5 28 (5.52%) Applications Support
6 27 (5.33%) Java Developer
7 25 (4.93%) Support Engineer
8 23 (4.54%) Architect
9 21 (4.14%) Consultant
10 20 (3.94%) Incident Manager
10 20 (3.94%) IT Manager
10 20 (3.94%) Support Analyst
11 19 (3.75%) Delivery Manager
12 18 (3.55%) Desktop Support
13 17 (3.35%) Service Desk Analyst
14 16 (3.16%) IT Services Manager
15 14 (2.76%) Administrator
15 14 (2.76%) Scala Developer
15 14 (2.76%) Service Delivery Manager
15 14 (2.76%) Software Engineer
Libraries, Frameworks & Software Standards
1 66 (13.02%) J2EE
2 39 (7.69%) JSON
3 35 (6.90%) Spring
3 35 (6.90%) Spring Boot
4 33 (6.51%) RabbitMQ
5 30 (5.92%) Apache Camel
6 21 (4.14%) Middleware
7 18 (3.55%) .NET
7 18 (3.55%) CSS
8 17 (3.35%) HTML
9 15 (2.96%) XML
10 14 (2.76%) LDAP
11 13 (2.56%) Web Services
12 11 (2.17%) ASP.NET
13 10 (1.97%) .NET Core
13 10 (1.97%) ASP.NET MVC
13 10 (1.97%) ASP.NET MVC 4
13 10 (1.97%) SAML
13 10 (1.97%) Vue.js
14 9 (1.78%) Elastic Stack
Miscellaneous
1 27 (5.33%) Management Information System
2 16 (3.16%) CMDB
2 16 (3.16%) Data Centre
3 12 (2.37%) Cloud Native
3 12 (2.37%) Clustering
4 10 (1.97%) Data Protection Act
4 10 (1.97%) Mainframe
4 10 (1.97%) SCADA
5 7 (1.38%) NHS
5 7 (1.38%) Public Cloud
5 7 (1.38%) Robotics
6 6 (1.18%) Blackberry
6 6 (1.18%) Hybrid Cloud
7 5 (0.99%) Client/Server
7 5 (0.99%) User Experience
7 5 (0.99%) W3C
8 4 (0.79%) iPhone
8 4 (0.79%) PKI
8 4 (0.79%) Replication
9 3 (0.59%) Video Conferencing
Operating Systems
1 109 (21.50%) Windows
2 87 (17.16%) Unix
3 79 (15.58%) Linux
4 35 (6.90%) Windows 10
5 25 (4.93%) Windows Server
6 19 (3.75%) Windows Server 2012
7 13 (2.56%) Windows Server 2016
8 12 (2.37%) Windows 7
9 10 (1.97%) AIX
10 8 (1.58%) Apple iOS
10 8 (1.58%) Windows Server 2008
11 6 (1.18%) Windows 8
11 6 (1.18%) Windows XP
11 6 (1.18%) zOS
12 5 (0.99%) MVS
13 4 (0.79%) Red Hat Enterprise Linux
14 3 (0.59%) Windows Vista
15 2 (0.39%) Android
15 2 (0.39%) CentOS
15 2 (0.39%) Windows Server 2003
Processes & Methodologies
1 184 (36.29%) ITIL
2 137 (27.02%) Agile Software Development
3 131 (25.84%) Configuration Management
4 115 (22.68%) Process Improvement
5 109 (21.50%) Incident Management
6 98 (19.33%) Problem-Solving
7 95 (18.74%) Change Management
8 94 (18.54%) Data Modelling
9 87 (17.16%) Business Intelligence
10 83 (16.37%) Service Delivery
11 80 (15.78%) Service Management
12 79 (15.58%) DevOps
13 76 (14.99%) OO
14 73 (14.40%) Test Strategy
15 64 (12.62%) RUP
16 57 (11.24%) Root Cause Analysis
17 52 (10.26%) Migration
18 47 (9.27%) ITSM
19 45 (8.88%) Microservices
19 45 (8.88%) Waterfall
Programming Languages
1 121 (23.87%) SQL
2 93 (18.34%) Java
3 68 (13.41%) PL/SQL
4 63 (12.43%) Shell Script
5 37 (7.30%) Python
6 32 (6.31%) PowerShell
7 31 (6.11%) Java 8
8 26 (5.13%) JavaScript
8 26 (5.13%) Perl
9 15 (2.96%) C#
9 15 (2.96%) COBOL
10 14 (2.76%) C
10 14 (2.76%) Scala
11 5 (0.99%) ABAP
11 5 (0.99%) PHP
11 5 (0.99%) R
11 5 (0.99%) REXX
12 4 (0.79%) Bash Shell
12 4 (0.79%) VBScript
13 2 (0.39%) VB
Qualifications
1 80 (15.78%) Security Cleared
2 53 (10.45%) SC Cleared
3 30 (5.92%) Degree
4 17 (3.35%) ITIL Certification
5 11 (2.17%) Microsoft Certification
6 9 (1.78%) MCP
7 8 (1.58%) BPSS Clearance
7 8 (1.58%) MCSE
8 7 (1.38%) MCSA
9 6 (1.18%) ITIL Foundation Certificate
10 5 (0.99%) Cisco Certification
10 5 (0.99%) ISEB
11 4 (0.79%) CCNA
11 4 (0.79%) DBS Check
11 4 (0.79%) DV Cleared
12 3 (0.59%) ISTQB
12 3 (0.59%) ISTQB Foundation Certification
13 2 (0.39%) CCENT
13 2 (0.39%) ISEB Practitioner
13 2 (0.39%) MCITP
Quality Assurance & Compliance
1 49 (9.66%) SLA
2 6 (1.18%) GDPR
2 6 (1.18%) QA
3 5 (0.99%) Disclosure Scotland
4 4 (0.79%) COBIT
5 2 (0.39%) Data Quality
5 2 (0.39%) HIPAA
5 2 (0.39%) NIST
5 2 (0.39%) PMO
5 2 (0.39%) Sarbanes-Oxley
6 1 (0.20%) Def Stans
6 1 (0.20%) GRC
6 1 (0.20%) ISO 22301
6 1 (0.20%) ISO/IEC 20000
6 1 (0.20%) ISO/IEC 27001
6 1 (0.20%) NCSC
6 1 (0.20%) NIST 800
6 1 (0.20%) PCI DSS
6 1 (0.20%) RMADS
System Software
1 71 (14.00%) Active Directory
2 30 (5.92%) Docker
2 30 (5.92%) VMware Infrastructure
3 12 (2.37%) Hyper-V
4 10 (1.97%) XenApp
5 9 (1.78%) Tivoli Workload Scheduler
5 9 (1.78%) XenDesktop
6 7 (1.38%) vSphere
7 6 (1.18%) Firmware
7 6 (1.18%) NFS
8 5 (0.99%) Virtual Machines
8 5 (0.99%) VMware ESXi
9 3 (0.59%) ProxySG
10 2 (0.39%) Microsoft App-V
10 2 (0.39%) VMware NSX
11 1 (0.20%) Postfix
11 1 (0.20%) qmail
11 1 (0.20%) vCloud
11 1 (0.20%) Virtual Desktop
11 1 (0.20%) Virtual Servers
Systems Management
1 61 (12.03%) Ansible
2 32 (6.31%) Kubernetes
3 19 (3.75%) Microsoft Intune
3 19 (3.75%) SCCM
3 19 (3.75%) Terraform
4 10 (1.97%) Grafana
4 10 (1.97%) Prometheus
5 9 (1.78%) Packer
5 9 (1.78%) Tivoli
6 7 (1.38%) Control-M
6 7 (1.38%) Opscode Chef
7 5 (0.99%) Active Directory Federation Services
7 5 (0.99%) BladeLogic
7 5 (0.99%) SCOM
7 5 (0.99%) Single Sign-On
8 4 (0.79%) CA Wily
8 4 (0.79%) HP Quality Center
9 3 (0.59%) Cisco CUCM
9 3 (0.59%) Kibana
9 3 (0.59%) Puppet
Vendors
1 116 (22.88%) Microsoft
2 86 (16.96%) Oracle
3 65 (12.82%) BEA
4 58 (11.44%) webMethods
5 42 (8.28%) Informatica
6 38 (7.50%) ServiceNow
6 38 (7.50%) VMware
7 30 (5.92%) WSO2
8 26 (5.13%) Cisco
9 21 (4.14%) Citrix
10 20 (3.94%) Pega
11 19 (3.75%) SAP
12 14 (2.76%) IBM
13 10 (1.97%) F5
13 10 (1.97%) HP
13 10 (1.97%) ION Trading
14 8 (1.58%) Atlassian
14 8 (1.58%) CA
14 8 (1.58%) Ivanti
15 7 (1.38%) Dell