15 of 15 2nd Line Support Jobs in the Midlands

2nd Line IT Support Engineer A fantastic opportunity for an experienced 2nd/3rd Line IT Support Engineer who enjoys hands-on troubleshooting, technical variety and taking ownership of escalated support issues. This role would suit someone confident … exposure to 3rd Line support work is highly beneficial, as there will be a requirement to get involved in both 2nd and 3rd Line technical support across a varied MSP client base. If youve also worked in the following roles ...

2nd Line Support Engineer Redditch Permanent - Full-time £33,000-£38,000 DOE VIQU have partnered with a growing Managed Service Provider who are looking to recruit an experienced 2nd Line Support Engineer to join their team. This … client environments, taking ownership of escalated issues while gaining exposure to Microsoft technologies, servers, networking, cloud, virtualisation and client projects. Key Requirements of the 2nd Line Support Engineer: 2-3 years' experience in an MSP, ideally in a 2nd/3rd Line ...

2nd Line Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities Resolve 2nd line support tickets and escalated issues. Troubleshoot hardware, software and networking problems. Support Windows, Active Directory and Group Policy. Manage Microsoft 365, Azure ...

2nd Line Support Engineer Location: Bromsgrove - Hybrid (3 days office/2 days remote) Salary: Up to £40,000 + benefits Employment: Permanent Our client, a growing global software and technology organisation, is looking for a 2nd Line Support Engineer … base while gaining exposure to modern Microsoft technologies including Azure Virtual Desktop, Microsoft Sentinel, Defender and Privileged Identity Management. What you'll do Provide 2nd Line support across incidents and service requests, troubleshooting through to resolution. Support technologies including Windows Server, Active Directory ...

2nd Line Support Engineer Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including 1st and 2nd line IT support … sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within SLA timescales Support and maintenance of all desktop, mobile ...

2nd Line Support Engineer - 2-3 month temporary assignment (potential to go permanent) Hereford (hybrid) - Initially office based, 90% home based once settled £27,500 - £34,500 dependant on experience 37 hour working week Responsible for delivery of IT desktop support including … 2nd line IT support across all clients and sites remotely from the main office base: 100+ Sites 8000+ users Management of External IT suppliers The key responsibilities of this post include: Provide 2nd line support to all end users within ...

Sellick Partnership are currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise … Microsoft 365, Windows, Active Directory, Exchange, networking, endpoint management and mobile devices, while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. ...

2nd Line Support Engineer - Managed Services My client is a well established IT Managed Services provider with offices across the UK specialising in the SME market. They are after a proven Managed Services 2nd Line Engineer to join a small team … their Tamworth office. As 2nd Line Support Engineer you will have a MSP/Services background and be able to demonstrate the ability to work in a customer focused fast paced IT Services environment. The 2nd Line Support Engineer will ...

2nd Line Service Desk Engineer (MSP) Up to £35K + Company Benefits Hybrid - Northampton As a 2nd line support engineer, you will be responsible for assisting in 2nd Line team in overall operation & support for our customers. … Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. User Support and advice: 70% Provide 2nd line technical support for all customers Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd ...

2nd Line IT Support Engineer Permanent Monday - Friday - 8:00am - 5:00pm Uttoxeter & surrounding areas £28,000 - £30,000 per annum DOE Monday - Friday | 8:00am - 5:00pm Are you an experienced IT Support professional looking for your next challenge? We're recruiting … behalf of a growing IT company who cover Uttoxeter and the surrounding area. They're looking for an experienced 2nd Line IT Support Engineer to join their friendly and supportive IT team, providing hands-on technical support across multiple school sites. This ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: 2nd Line Technical Support – InfrastructureLocation: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)Contract Type: PermanentSalary Package: 30-38k plus large company benefits … line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To deliver 2nd line technical support for core infrastructure systems, ensuring stability, secu-rity, and optimal performance across the organisation’s IT environment. ...

with a well-established UK transport and logistics business that's investing heavily in its internal IT function following a recent acquisition. 1st/2nd Line Support Technician Birmingham £28,000-£32,000 Fully onsite (5 days a week) Good IT support … involved in. What you'll be doing You'll be the first point of contact for IT support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from ...

2nd Line IT Support Engineer - Microsoft 365 Cloud Role Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution has been fully … tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer | Microsoft 365 & Cloud, to become a key escalation point within our Service Desk team. You'll work across a variety of customer environments, with a strong focus on Microsoft ...

Graduate ServiceNow Support Analyst Competitive Salary | Derby (Hybrid) | Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. This is an exciting … opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary As a Graduate ServiceNow Support ...