11 of 11 2nd Line Support Jobs in the Midlands

Title: 2nd Line IT Support Engineer Location: Tamworth Salary: £38,000 - £42,000 We are seeking an experienced 2nd Line IT Support Engineer to provide advanced technical support across a fast-paced business environment. This role acts … security controls, ensuring compliance with security policies Assist in identifying and resolving security-related incidents Essential Skills & Experience 3-5 years' experience in a 2nd Line IT Support role Strong troubleshooting and problem-solving skills across a range of technologies Ability to take ownership ...

Second Line Support Consultant - Microsoft Dynamics Location: Staffordshire Salary: £40,000 Working Pattern: 4 days on-site (with flexibility) Deliver Exceptional Customer Support in a Microsoft Dynamics Environment An established Microsoft consultancy is looking for an experienced Second Line Support … someone who enjoys problem-solving, customer interaction, and working with Microsoft ERP technologies in a professional consultancy environment. The Role As a Second Line Support Consultant, you will act as a key escalation point for customer issues, providing deeper technical and functional support across ...

2nd Line IT Engineer – Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build … world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft ...

systems, and thrive in a collaborative environment — this is the perfect next step. What You’ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support … Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We’re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support ...

2nd Line ICT Support Engineer Contract Type : Temporary until March 2027 Salary : Grade E - £33,143 – £37,280 per annum Location : Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Department : Systems … infrastructure that supports our vital emergency services across the county. As a key member of the ICT team, you will provide second-line support to users across 32 sites, ensuring that station equipment and systems are secure, reliable, and fit for purpose. You’ll work closely ...

EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2nd Line Support Analyst Based in Beeston, Nottingham Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 3 weekends … weeks) £13.51 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Analyst. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport ...

Support Analyst - 1/2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Title: Level 2 Support Engineer Salary: £30,000 - £38,000 Birmingham, Full-time - Hybrid I'm currently working with a growing organisation looking to bring in a Level 2 Support Engineer to join their IT team. This is a great opportunity for someone with solid infrastructure … enjoys troubleshooting complex issues and working across a variety of technologies. You'll be working as part of a collaborative IT team, providing second-line support across cloud, infrastructure, networking, and virtualisation platforms. Key Responsibilities Provide Level 2 support across IT infrastructure and cloud ...

Financial Services client based in West Bromwich, have an urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 12 month contract with extensions anticipated. ROLE: - Provide specialized, discrete support for executive, VIP, and highly sensitive technical functions. … Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment and patching. Manage ...

Title: Level 2 Support Engineer - Networking & Infrastructure Generalist Salary: £30,000 - £38,000 Location: BirminghamA growing organisation is seeking a Level 2 Support Engineer with a strong networking and infrastructure background to join their technical support team. This role is ideal for a proactive … enjoys troubleshooting complex issues across networking, virtualisation, and cloud environments while supporting a busy enterprise infrastructure. Key Responsibilities Provide Level 2 technical support across networking, infrastructure, and cloud services. Troubleshoot complex networking issues , including VLANs, routing, and switching. Configure and maintain VLANs, ACLs, and firewall policies . Diagnose ...

About the opportunity Netcom Training’s government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification . … methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months’ access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage ...