23 2nd Line Support Jobs in the Midlands

2nd Line Support/3rd Line Support (Windows Server/M365/Networks) Move into Cyber Security and receive training in Microsoft Security! You must be eligible for government SC Security Check Security Clearance - British Citizen and 5 years of history … living in the UK. ***24/7 Shift role - 3 days on, 4 days off; then 4 days on, 3 days off *** 2nd Line Support/3rd Line Support (Windows Server/M365/Networks) is sought by a leading Managed … You need to have experience of the following: Azure AD/Microsoft Entra M365 Defender for Endpoint Intune Network Appliances including switches As a 2nd Line Support/3rd Line Support (Windows Server/M365/Networks) you will be working more »

2nd Line Support Engineer My client, a specialist communications and managed service provider, are currently looking for a 2nd Line Support Engineer to join their growing team! As a 2nd Line Support Technician, you will … for a driven and ambitious IT professional looking to advance their career. Location: Northampton Salary: Up to £35,000 DOE Key responsibilities: Provide second-line technical help to end users, resolving hardware and software issues quickly and efficiently. Diagnose and resolve escalated IT incidents, interacting with the first … shopping/leisure activities If you are looking for a new position in a professional, but fun, environment, then please apply today! Key words: 2nd Line, Second Line, IT Support, Support Engineer, IT Analyst, Service Desk, Support Desk, Helpdesk more »

2nd Line Suppport Engineer - Remote (Travel to Birmingham & London Sites) Change IT are recruiting for a 2nd Line Support Engineer to work with a leading organisation with a focus on Digital Transormation. This is a an opportunity for an experienced 2nd … Line Support Engineer to work directly with customers whilst providing support, maintenence and building key relationships. As a 2nd Line Support Engineer they will be looking for experience with the following: - Data Migration - Microsoft Azure - Virtualisation - Deployment solutions such … Upon success they will also require a DBS Check to be carried out. Salary up to £35,000 (DOE) If you are an exeprienced 2nd Line Support Engineer with a particular background with Azure, Data Migrations and Wan Installations, please reach out for more information. more »

2nd Line Support Engineer - Lead (Azure/Office365) Northampton £28k - £35k Skills Microsoft, Azure, O365, Exchange, Windows Server Active Directory, Windows OS, networks TCP/IP, DNS, VMware, Desktop, Hardware, Software, ServiceDesk, 2nd line. Join a leading IT Support company in Northampton … as a 2nd Line Support Engineer! Take charge of technical support for our Nationwide Customer base, wielding your expertise in Microsoft technologies like Azure, AD, and Office365. Certification is a plus, but not a must. This isn't just about solving tech issues … mark? Apply now! Skills Microsoft, Azure, O365, Exchange, Windows Server Active Directory, Windows OS, networks TCP/IP, DNS, VMware, Desktop, Hardware, Software, ServiceDesk, 2nd line. more »

1st/2nd Line Support Engineer My client, a Manufacturing company are looking for a 1st/2nd Line Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2nd Line … Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst more »

Role - 2nd Line Support Engineer Location - Kettering Setup - 5 days onsite Salary - £32,000 Industry - Managed Services  Exciting Opportunity Alert!  Are you seeking a role that offers unparalleled training, fantastic benefits, and endless opportunities for growth? Look no further - we've got the perfect job … for you! Join our team as a 2nd Line IT Support Specialist and embark on a thrilling journey of learning, development, and success. Whether you're an experienced IT professional or someone looking to step up into a new challenge, we want to hear from … you! As a 2nd Line IT Support Specialist, you'll be at the heart of our mission to deliver exceptional service to our clients. From resolving complex technical issues to providing expert guidance and support, you'll play a vital role in ensuring more »

2nd Line Support Engineer – Coleshill (West Midlands) £25,000 - £32,000 We're partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2nd line team due to growth and further investment. The … successful 2nd line engineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2nd line support engineer you will be troubleshooting issues with a wide range of customers – this will involve being in … to be confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Experience required for the 2nd Line Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project work. Strong more »

2nd Line Support Engineer – Coleshill (West Midlands) £25,000 - £32,000 We’re partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2nd line team due to growth and further investment. The … successful 2nd line engineer will join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2nd line support engineer you will be troubleshooting issues with a wide range of customers – this will involve being in … to be confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Experience required for the 2nd Line Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project work. Strong more »

Role : 2nd Line Support Engineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: £35,000 - £40,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through … west midlands, as well as across the UK. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through … well as project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they … . thomas @ intechnologygroup . com VMware - Hyper V - Virtualisation - IT Monitoring - PowerShell - OSI Network - TCP/IP - DNS - DHCP - Security - 1st Line - 2nd Line - Servers - Office 365 - O365 - Azure - SharePoint - 3rd Line - 2nd/3rd - Citrix - VoIP In Technology Group Ltd is more »

1st/2nd Line Support Engineer Inside IR35 Warwick Based (On-Site) 6 Months Key Responsibilities: Responding to and resolving 1st and 2nd line support queries and incidents within agreed SLAs Providing technical assistance and guidance to end-users regarding … Microsoft 365 applications and services Troubleshooting hardware, software, and network issues, escalating where necessary Documenting support … processes, procedures, and resolutions Collaborating with other IT teams to ensure effective problem resolution and service delivery Requirements: Proven experience in providing 1st and 2nd line technical support Strong knowledge of Microsoft 365 applications and services, including but not limited to Exchange Online, SharePoint Online more »

2nd Line Support Engineer Key Responsibilities: * Handle 1st Line escalations and provide timely resolution to technical issues. * Troubleshoot and resolve hardware and software problems on client systems. * Collaborate with 1st Line Support Engineers to enhance their skills and knowledge. … relationships. * Document support processes, configurations, and issue resolutions. * Stay current with industry trends and advancements in technology. Qualifications: * Proven experience as a 2nd Line Support Engineer or similar role. * Strong expertise in handling 1st Line escalations and providing effective solutions. * In more »

fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing … IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for … and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks more »

Second Line Support Engineer (MSP) – Birmingham £25,000 to £32,000 We're partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the Second Line Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support … to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the Second Line Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd line more »

Second Line Support Engineer (MSP) – Birmingham £25,000 to £32,000 We’re partnered with a growing IT Managed Service provider based in Birmingham that is looking to grow their Support team due to growth and further investment. The successful Second Line Support Engineer will join a vibrant and talent team of engineers who operate within a collaborate environment. As the Second Line Support Engineer, you will be resolving issues with a wide range of customers – this will involve being in the office support … to be familiar with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Requirements of the Second Line Support Engineer (MSP): Essential experience in a Managed service provider (MSP) or Telecommunications. Experience in a 1st or 2nd line more »

Role: 2nd Line Support Engineer Location: Nottingham Salary: £28,000 - £35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Nottingham area? My client are looking for a technical and personable … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of more »

2nd Line Support Engineer Permanent Location - Redditch based – Some WFH options can be available. Weekend Over Time available – not mandatory £30k-£40k DOE + Package + Laptop & Phone Our client an MSP who offers BAU and in-depth infrastructure support to a varied … workforce of users, are looking to hire two additional 2nd Line Engineers due to additional growth within the business. They require a technical professional that has supported via a ticketing system and is able to/experienced within the below. Experience within an MSP environment Handled multiple more »

2nd Line IT Support Technician Full-time office based role 40 hours per week on a ‘mild’ shift rota, within the office hours of 07:00 – 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of hours additional … payment 2nd line IT support for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using phone and remote access tools. Experience using incident & request call logging systems Microsoft Windows installation, support & troubleshooting. MS Office support & troubleshooting Active Directory user & computer administration Basic networking skills Hardware support skills for laptops, desktops & printers Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be more »

Second Line Support Are you experienced in Second Line Support and interested in developing a great career and looking for a new challenge? If so we’d love to hear from you! What we can offer you.... A culture of trust and … empowerment with responsibility and autonomy over your work and the freedom to manage when and how you do it The support and encouragement of a great team behind you and friendly partners who all want to help you … thrive Exposure to excellent development and collaboration within your team A competitive package with amazing benefits ! The Opportunity: We are looking for a Second Line Service Desk Analyst to join our multi-functional IT team, part of the firm’s Business Operations group. The working hours will be more »

Second Line Support Are you experienced in Second Line Support and interested in developing a great career and looking for a new challenge? If so we’d love to hear from you! What we can offer you.... A culture of trust and … empowerment with responsibility and autonomy over your work and the freedom to manage when and how you do it The support and encouragement of a great team behind you and friendly partners who all want to help you … thrive Exposure to excellent development and collaboration within your team A competitive package with amazing benefits ! The Opportunity: We are looking for a Second Line Service Desk Analyst to join our multi-functional IT team, part of the firm’s Business Operations group. The working hours will be more »

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Birmingham? Main Duties of the Role Providing remote and onsite support via the phone and emails Creating & distributing tickets Fault diagnosis & resolution Escalating tickets more »

Dynamics 365 F&O Systems Support Analyst £35,000 - £50,000 per annum. Remote, UK Brief : My end-user client is currently going through a global transformation and is looking to bring on a confident and curious D365 F&O Support Analyst to join their growing … part of a global implementation of D365 F&O, supporting users, making changes on the system, and be the POC for all 1st/2nd line support queries. Daily Responsibilities: Provide application support and guidance for users of the D365 F&O/… user guides, training materials, and SOPs for D365 F&O processes Identify system improvements and ways to increase efficiency opportunities Monitor and action support request tickets relating to the business application suite promptly. Required Experience: 3+ years' providing AX/D365F&O system support to users more »