1 to 25 of 146 Active Directory Jobs in the North of England

are actioned or escalated within SLA Hardware & Software Support Assist with the installation, configuration, and maintenance of end-user hardware and software Support users with email, Office 365, Active Directory, VPN, and other applications Provide basic network troubleshooting (e.g. Wi-Fi, connectivity issues, printer configuration). User Account Management; create, modify, and disable user accounts in … Active Directory, Office 365, and other systems Reset passwords and troubleshoot login/authentication issues Monitoring & Incident Reporting Monitor client systems and alert management teams of potential issues Create incident reports and participate in post incident reviews where necessary Collaboration & Documentation Work closely with Tier 2 and Tier 3 teams to ensure seamless resolution of escalated … follows: Essential Technical Knowledge Good understanding of Windows OS, Microsoft Office, and Office 365 suite Basic knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Familiarity with Active Directory user management Experience using remote desktop tools to troubleshoot end-user issues Communication Excellent verbal and written communication skills Ability to simplify technical information for non More ❯

clear path into Second Line Support Internal IT Support – Supporting a large branch network across the UK, with some international involvement Broad Technical Exposure – Work with Windows, iPhones, Active Directory, MDM, Azure AD, Exchange, and hybrid domains Be the Face of IT – First point of contact for users, troubleshooting issues, and delivering excellent customer service What … Providing first-line technical support to internal users across the business ✅ Diagnosing & troubleshooting IT issues via phone, email, and ticketing system (handling 10-40 tickets a day ) ✅ Managing Active Directory, Azure AD, and Exchange , including new user setups ✅ Supporting Windows and iPhone users, plus mobile device management (MDM) ✅ Assisting with Meraki networking , hybrid domain management, and … Customer Service Focus – If you’re great with people, we’ll help you with the tech! Tech Enthusiast – Logical problem solver, loves troubleshooting, and enjoys learning Knowledge of Active Directory, Azure AD, Exchange, and Meraki is a big plus Google it & Figure it Out Mentality – We don’t throw people in at the deep end... but More ❯

What you'll need to succeed * Previous experience of working on a busy IT Service Desk* Strong knowledge of Windows 11 (On-premise domain & Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint, OneDrive)* Knowledge of InTune* Previous experience of working More ❯

supporting Oracle Identity Manager and/or SailPoint IdentityIQ in an enterprise environment. Strong understanding of identity lifecycle management, access certification, and role-based access control. Experience with directory services (LDAP, Active Directory) and identity protocols (SAML, OAuth, OpenID Connect). Ability to analyse logs, debug issues, and perform root cause analysis. Strong communication … scheduled tasks). Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow). Understanding of regulatory frameworks (e.g., SOX, GDPR) and their impact on identity governance. Understanding of Active Directory Federation, LDAP, OAuth, SAML, CyberArk. More ❯

order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD Connect More ❯

range of IT hardware and software including servers, desktops, firewalls, switches, and wireless networks Deploy and support Microsoft technologies such as Windows Server, Office 365, Hyper-V, and Active Directory Manage users and permissions across Active Directory and Microsoft 365 Assist with IT projects including new system installs, office moves, and network More ❯

play a key part in supporting business-critical systems and mentoring junior engineers, while leading infrastructure projects from design to delivery. Key Responsibilities Maintain and support server environments, Active Directory, and public-facing web systems Monitor and secure networks using firewalls, VPNs, and secure data transfer protocols Lead infrastructure upgrades and improvement projects Provide technical guidance … hours support as part of a 24/7 operational environment Skills & Experience Essential: 5+ years in infrastructure, systems administration, or network engineering Strong experience with Windows Server, Active Directory, Hyper-V, and SAN storage Solid understanding of network security, firewalls, and VPNs Familiarity with compliance frameworks such as ISO 27001 or Cyber Essentials Desirable: Experience More ❯

Tuesday newsletters). Contribute to improving end-user experience and reducing recurring demand. Job Role Responsibilities: Manage lifecycle of ServiceNow tickets – log, resolve, escalate. Administer user accounts in Active Directory (group memberships, permissions). Troubleshoot Windows 10/11, Microsoft 365, Azure, applications, printing, networking, and telephony. Support video conferencing systems (Teams, Zoom, meeting room facilities … British National Experience in IT support or service desk environment. Strong knowledge of Windows 10/11, Microsoft 365, and Azure. Familiarity with ServiceNow or similar ticketing systems. Active Directory administration skills. Basic networking knowledge (IP, DNS, WiFi troubleshooting). Experience with EUC environments, SCCM, Intune. Excellent communication and customer service skills. Professional, proactive, and problem More ❯

Group companies may also be required. Other responsibilities include: Handling escalated support tickets from 1st line Troubleshooting and resolving complex software, hardware and network issues Administering Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint Manager Managing installation, upgrades and system maintenance tasks Documenting fixes and … Providing guidance and support to the wider IT team What we are looking for: Experience in a 2nd or 3rd line support role Strong knowledge of Windows Server, Active Directory and Microsoft 365 administration Good understanding of networking including routing, switching, VLANs, VPNs and firewalls Familiarity with virtualisation platforms such as VMware or Hyper V Confident More ❯

mobile devices. Application support, including Microsoft 365, Windows OS, and other business applications . Basic network troubleshooting (Wi-Fi connectivity, IP issues, etc.). User account management in Active Directory and Entra ID . IT hardware/software upgrades and repairs. Meeting room AV and peripheral support. Use of helpdesk tools to track and manage support … Support business applications, including Microsoft 365 and Windows OS . Perform basic network troubleshooting ( Wi-Fi, connectivity, and IP issues ). Manage user accounts across various IT systems ( Active Directory, Entra ID ). Handle IT onboarding and offboarding processes. Perform data backups and restorations as required. Upgrade and repair IT hardware/software as needed. Manage More ❯

mobile devices. Application support, including Microsoft 365, Windows OS, and other business applications . Basic network troubleshooting (Wi-Fi connectivity, IP issues, etc.). User account management in Active Directory and Entra ID . IT hardware/software upgrades and repairs. Meeting room AV and peripheral support. Use of helpdesk tools to track and manage support … Support business applications, including Microsoft 365 and Windows OS . Perform basic network troubleshooting ( Wi-Fi, connectivity, and IP issues ). Manage user accounts across various IT systems ( Active Directory, Entra ID ). Handle IT onboarding and offboarding processes. Perform data backups and restorations as required. Upgrade and repair IT hardware/software as needed. Manage More ❯

1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT … Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise More ❯

1st and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT … Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused approach Able to prioritise More ❯

Engineer: - Provide 1st and 2nd line support to end users across hardware, software, Infrastructure and network-related issues through JIRA ITSM - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11 - Diagnose and resolve network connectivity and VPN issues - Set up and maintain meeting room AV hardware and other office network technologies - Contribute to …/11 operating system – Administration and support - Microsoft Stack including Office 365 and Intune – Administration and support - Office network technology including meeting room AV systems - Administration and management - Active Directory – Administration and management - Using ticketing system to respond to portal requests – User support - Communication and interpersonal skills The successful IT Support Engineer candidate will be commutable More ❯

operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the … with a customer-first attitude• Commitment to going above and beyond to deliver outstanding serviceSenior IT Support Technician technical skills• Microsoft Windows 10/11• Microsoft Server 2022• Active Directory• Hyper-V• Meraki switches• Firewall/security principles• Backup methodologiesTo discuss the Senior IT Support Technician role in more detail please contact Vicky Heardon or email More ❯

within the ITSM system, ensuring complete records of actions taken. Perform initial diagnosis and troubleshooting for networking issues (e.g., connectivity, DNS, DHCP) and Microsoft environments (e.g., Office 365, Active Directory). Networking Support: Diagnose and resolve basic networking issues such as IP conflicts, wireless connectivity, and LAN/WAN performance. Assist with the configuration … and troubleshooting of network devices like switches, routers, and access points under supervision. Microsoft Support: Handle account management tasks such as password resets, user provisioning, and permissions within Microsoft Active Directory and Office 365. Troubleshoot Microsoft Teams, Azure, and Office 365 related queries. Connectivity and Voice Support: Troubleshoot and resolve connectivity issues, including broadband and leased More ❯

from Tier 1 engineers and resolve complex technical issues. Provide remote support to customers covering desktops, servers, networking, and cloud systems. Manage user accounts, permissions, and policies across Active Directory and Office 365 . Configure, migrate, and support Microsoft 365 tools including Teams, OneDrive, and SharePoint. Perform diagnostics, troubleshooting, and security checks on servers and network … response times, ticket quality, and customer satisfaction. What You’ll Bring 3+ years’ experience in a similar IT support or helpdesk role. Strong working knowledge of Windows Server, Active Directory, and Microsoft 365 administration. Confident troubleshooting hardware, software, and networking issues. Excellent communication skills with a calm, customer-first approach. Ability to work independently, prioritise tasks More ❯

and administrators. Oversee the design, implementation, and maintenance of on-premises and cloud-based infrastructure (AWS). Manage and continuously improve core services, including networking, Windows Server environments, Active Directory, and Office 365. Own incident, problem, and change management processes in line with ITIL best practices. Deliver medium to large-scale infrastructure and cloud transformation projects … strategic thinking and enjoy leading teams to deliver measurable impact. Essential skills and experience: Extensive knowledge of public cloud platforms – AWS (Essential) Strong understanding of Microsoft stack: Exchange, Active Directory, IIS, Windows Server 2019+, PowerShell. Broad exposure to Microsoft 365 services Proven track record delivering medium to large IT infrastructure projects across multiple locations ITIL certification More ❯

Located at our office in Bolton, this senior role will comprise of: 2nd to 3rd Line Hardware, Software and Network Support Windows Server Build, Implementation, Support and Migration Active Directory, Entra, InTune, SharePoint and Azure Config, Support and Provisioning VoIP, Mobile and MDM Support, Setup and Provisioning Networking, VLAN's, Routers, SD-WAN and Switch Config … Support and Provisioning Liaising with stakeholders and users to provide updates and scheduling information Network and System Administration Onsite and Remote Support Mix of Reactive and Pro-active Work Project Planning and Execution A little about you Core competencies/relevant previous experience: Hardware/Software/Network experience Technical aptitude Ability to communicate technical information to non … and scheduling skills Car and clean driving license Occasional travel IT Technical Support: 5 years+ Windows Server Installation, Configuration and Support: 5 years+ Networks and Infrastructure: 5 years+ Active Directory Support: 5 years+ As a growing company this role offers progression in both technical and management disciplines. Package: £38,000 to £48,000 pa 28 days More ❯

Located at our office in Bolton, this senior role will comprise of: 2nd to 3rd Line Hardware, Software and Network Support Windows Server Build, Implementation, Support and Migration Active Directory, Entra, InTune, SharePoint and Azure Config, Support and Provisioning VoIP, Mobile and MDM Support, Setup and Provisioning Networking, VLAN's, Routers, SD-WAN and Switch Config … Support and Provisioning Liaising with stakeholders and users to provide updates and scheduling information Network and System Administration Onsite and Remote Support Mix of Reactive and Pro-active Work Project Planning and Execution A little about you... Core competencies/relevant previous experience: Hardware/Software/Network experience Technical aptitude Ability to communicate technical information to non … and scheduling skills Car and clean driving license [Occasional travel] IT Technical Support: 5 years+ Windows Server Installation, Configuration and Support: 5 years+ Networks and Infrastructure: 5 years+ Active Directory Support: 5 years+ As a growing company this role offers progression in both technical and management disciplines. Package: £38,000 to £48,000 pa 28 days More ❯

suite (see essential skills for key areas of interest). The remaining BAU will cover a multitude of enterprise-level MSP and ISP technologies (Such as Windows Server, Active Directory, M365 etc.) No two days will be the same; different technologies, challenges and opportunities will always be present. Occasional project-based work. Help lead the … Exposure to IAC (Terraform, Bicep) would be advantageous. Exposure to Azure's development and data services; Azure DevOps, Azure APIM, Azure Fabric, Azure Databricks, etc. Expert understanding of Active Directory & Windows Server. Strong understanding of core cybersecurity principles including least privilege access, zero-trust networking and defence in depth. Solid understanding of virtual desktop infrastructure and More ❯

audits to ensure compliance with SOX and GDPR regulations. Provide first-line support for identity-related issues and troubleshoot access problems. Configure and maintain IAM tools such as Active Directory, Okta, and Azure AD. Collaborate with IT teams to resolve system integration issues. Key Requirements Strong administrative and data entry skills with exceptional attention to detail. … ability to support audits. Proficient in MS Office 365 and Excel. Excellent communication and stakeholder management skills. Ability to identify and resolve discrepancies quickly. Experience with IAM tools (Active Directory, Okta, Azure AD) desirable but not essential. Start Date: ASAP More ❯

Location: Blackburn (Onsite) Job Type: Permanent Start: ASAP Technical Knowledge Experience with the following: PC building and configurations Apple iOS Mobile Phone OS M365 applications M365 Administration Active Directory & Group Policy Printer fault fixing o Windows 11 MDM knowledge (Intune/End point manager) Networking fundamentals Remote access software and remote helpdesk support Desirable knowledge: Switch … configuration (Aruba) Wireless Access points (Meraki) Network management and fault finding VLAN configuration Physical network modes, ethernet, Fibre types, GBICS Active Directory & Group Policy More ❯

improve systems, not just maintain them. The Role You'll be responsible for keeping the infrastructure running smoothly across multiple sites, with a focus on: Managing a hybrid Active Directory/Azure AD environment, ensuring sync, access, and security policies are in check. Supporting and configuring enterprise Wi-Fi networks (Meraki, Unifi or similar) - VLANs, device … business to deliver a reliable, responsive service. What They're Looking For Strong background in infrastructure or systems administration, ideally across multi-site environments. Hands-on experience with Active Directory, Azure AD, and group policy management. Understanding of Meraki/Unifi or similar enterprise networking tools. Exposure to virtual desktop environments such as Azure Virtual Desktop More ❯

backup and disaster recovery tools like Azure, SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Practical knowledge of: DNS, DHCP, Active Directory, Hyper-V, Exchange, WDS. File and folder security management. Smartphone troubleshooting. Soft Skills Required Experience working on an IT Service Desk. Understanding of ITIL Service Management More ❯